RTI_Applications_Mar_22072020.pdf - Telecom Regulatory ...

r3/2/2020

Registration No.: TRAOI!R/E/20/00170 Date of Receipt: 02/0312020

Online ReceiptType of Receipt: Language of Request English

ABHISHEKName:

BHATNAGARMale

Gender:

Address: CYBERONICS INDIA, F-175 RAJAJIPURAM, LUCKNOW,• Pin:2260 17

State: Uttar Pradesh Country: India

Mobile No.: +91-9389641119Phone No. : +91-9389641119

EmaiI: [email protected]

Status(RuraIlUrban) : Urban

Is Requester Below Poverty Line No

? :

Education Status: Above Graduate

IndianCitizenship Status

Amount Paid: 10) PaymentMode of PaymentGateway

Does it concern the life or No(Normal)Liberty of a Person? : Request Pertains to :

Information Sought:

Please provide below mention information under RTf Act.I. What is the prescribed minimum recharge for continuing usingnetwork of any mobile operator. - -

2.- Under what regulation companies arc allowed to make their plansfor 25-28 days.-~--:--- - ./ - '"

3.Under what rule and regulation there is a variation in call cost onother network like HO is charging 6 paisa/min and Others arecharging l Zpaisa/min ..

4. Initially minimum recharge was Rs.l 0/- on all networks excludingJIO and now under what rule/G.O. it has been changed. Now it isRs.49/- for Airtel and no is charging RS.149/- for continue usingthere services.

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hltps://rtionline.gov.in/RTIMIS/NODALlRTIDetails·.php?reg=MrE5zPtIW4gkP9UWMvIE6dtEKx6JTCfXrRMQvkWA8Ro%3D 1/1

URGENT MATIERUNDER RTI ACT

~ ~~~=ql'< fcrPllllSi<t> ~TELECOM REGULATORY AUTHORITY OF INDIA

~ ,&xti'ill\t 'l1CI'1, \J1ql$\tC'lIC'l ~ +fTlf,

Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,(gxFrrflfcT xts), ~ ~-11 0002

(Old Minto Road), New Delhi - 110 002

No. 1(143)/2020-RTI Dated the )-vMarch, 2020

ToShri Abhishek Bhatnagar,Cyberonics India, F-175;

Rajajipuram, Lucknow,Uttar Pradesh- 226017.

SUBJECT: REQUESTFORSUPPLYOF INFORMATION UNDERTHE PROVISIONSOF THERIGHTTO INFORMATIONACT,2005.

Sir,. Please refer to your application dated 02.03.2020 filed online in the RTIportal

of TRAI vide Registration No. TRAOI/R/Ej20j00170 for providing information under theprovisions of the Right to Information Act, 2005 a-bout recharge plan related matter. In thiscontext, the following is furnished:

Point InformationNo.

1 t04 As per the existing regulatory framework, tariff including rates and r~latedconditions is under forbearance except for national roaming, rural fixed lineservices and leased circuits. Some telecom service providers have introducedtariff plans wherein the terms and conditions include the condition of rechargewith a certain amount at stipulated period to continue to avail uninterruptedservices and benefits of the tariff plans. Failure to comply with the prescribedmandatory recharge will result in stoppage of service in a phased manner.: Inprepaid mobile services, validity is expressed in terms of 'days' and not'months'. a

2. The Appellate Authority in TRAIunder section 19 (1) of the "Right to InformationAct, 2005" is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road,New Delhi-110 002,Tele: 011- 23221856, Fax: 011- ~3235249.

~ ..

~lrl /.-v

(S.K.Dutta)Central Public Information Officer

Tele: 011-23664503

Yours faithfully,

•

3/4/2020 RTI Details , \ ~

-- - - \"xv -.,: \'" cDRTI REQUEST DETAILS

TRA OI!R!X!20!00002Registration No. :

Date of 03/03/2020Receipt:

______ ~ • __ ~ •• , - -~l

Ministry ofInformation & Broadcasting on 03/03/2020 With ReferenceTransferred From:

Number : MOIAB/RfE!20!OO IOU J

Electronically Transferred from Other PublicType of Receipt: Authority

Language Englishof Request :

. Name: Deepansh PandY_<L- Gender: Male

Address: Sanjay Ward, Chandiji Road, Hatta, Pin:470775

State: Madhya Pradesh C t Details notoun ry:

provided

Details not providedPhone No.:

Mobile No. +91-7987898862

Email: dcepanshpandyatg.gmail.corn

Details not providedStatus(RuraI/Urban) :

Education Details notStatus: provided

Letter Date Details notprovided

Citizenship IndianStatus

Details not providedLetter No. :

Is Requester Below NoPoverty Line? :

o (RTI fee is received by Ministry ofAmount Paid: Iuformation & Broadcasting (original

recipient) )

Does it concern the life or No(Normal)

Liberty of a Person? :

Mode of PaymentGateway

Payment

RequestPertains to

Information Sought: this RTI application has been transferred

I am operating two setup boxes to single id in a home. ls network fees isOriginal RTI Text:

applicable for both boxes or for single id.

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https:llrtionline.gov.in/RTIMIS/NODALlRTIOetails.php?reg=tbaq2Qlh03SNLyObN%2Bqfq%2FBZ03chYM3UUyqXWjK%2FqMc%30 1/1

URGENT MATTERUNDER RTI ACT

~ ~'<ti=ql,{ ~lIIJiCf) ~TELECOM REGULATORY AUTHORITY OF INDIA

~ ~ ~, \JjqI!NC'lIC'l ~ lfT lf,

Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,. ~ meT x%), ~ ~":'110002

(Old Minto Road), New Delhi -110 002~~

No. 1(144)/2020-RTI

To

Dated the '~)..March , 2020

SUBJECT:

! Shri Deepansh Pandva,Sanjay Ward, Chandiji Road)'

Hatta (Madhya Pradesh) - 470775.

REQUEST FOR SUPPLY OF INFORMATION UNDER THE PROVISIONS OF THE

RIGHT TO INFORMATION ACT, 2005.

Sir,

Please refer to your application dated 03.03.2020 filed online in the RTI portal of

MIB vide registration No. MOIAB/R/E/20/00101/1, which is received through transferred on

the RTI portal of TRAI vide registration No. TRAOI/R/X/20/00002, letter NO.N-45004/15/2020-

DAS dated 02~03.2020 and letter No.N-36016/5/2020-BP&L dated 27.02.2020 for providing

information under the provisions of the Right to Information Act, 2005 regarding Set Box

network fee related matter. In this context, the following is furnished:

1

Reply, Point

No.

TRAI has issued following tariff orders for Broadcasting and Cable TV Services: -

~ Telecommunication (Broadcasting and Cable) Services (Eighth)

(Addressable Systems) Tariff Order, 2017 (Tariff Order) dated 03.03.2017

~ Telecommunication (Broadcasting and Cable) Services (Eighth)

(Addressable Systems) Tariff (Amendment) Order, 2017 dated 30.03.2017

~ Telecommunication (Broadcasting and cable) Services (Eighth)

(Addressable Systems) Tariff (Second Amendment) Order, 2020 dated.

01.01.2020.

The above tariff orders are available on the TRAI's website under the link:

https://main.trai.gov.in/broadcasting/tariff-orders.

2. The Appellate Authority in TRAI under section 19 (1) of the "Right to Information

Act, 2005" is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, .

Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002,

Tele: 011- 23221856, Fax: 011- 23235249.

Yours faithfully,

•

~~"-,,.--;-'

j 1--1'3./"'" 1.A>

(S.K. Dutta)

Central Public Information Officer

Tele: 011-23664503

Jr

-2-

No. 1(144)/2020-RTI

Copyto:

ShriVij~y sacndeva

~nder Secretary/CPIOMinistry of Information & Broadcasting

'A' Wing, Sh~stri Bhawan,

New Delhi-llOOOl

For information w.r.t above mentioned letter

dated 02.03.2020.

~hri P. NagarajanUnder Secretary/CPIOMinistry of Information & Broadcasting

'A' Wing, Shastri Bhawan,

New Delhi-llOOOl

For information w.r.t above mentioned letter

dated 27.02.2020.

i'r

•

3/4/2020RTI Details (- L14-5 '2020

" '----.------ --- -"(iJ:\ RTI REQUEST DETAIL S

TRA.OI1R!T!20/00021Registration No. : Date of 02/03/2020Receipt:

Department of Telecommunications on 02103/2020 With Reference NumberTr ansferr ed From: : DOTELlR/E/20!00 194

Remarks: VIS 6 (3) of RTI Act, 2005

Electronically Transferred from Other PublicType of Receipt:Authority

Name: 1'S Vijaya1mmar----=---- -'-

--------Language of English

Request:

Gender: Male

Address: 301, Harmony Santosh Apartments" 129, Rajamannar Salai., Chennai,Pin:600078

State: TamilnaduCountry: India

+91-Mobile No.: 9444039419

+91-086J 0518913Phone No.:

Email: [email protected]

UrbanStatus(RurallVrban) : Education AboveStatus: Graduate

Letter No.: Details not provided Letter Date Details notprovided



Amount Paid: 0 (RTI fee is received by Department ofTelecommunications (or iginal recipient) )

Mode of PaymentPayment Gateway

Does it concern the life or No(NormaI)Liberty of a Person? : Request

Pertains to :

I. The definition of SERVICE PROVIDER in Section 2(1) U) of the TRAJAct was originalIy given asGOVERi\JMENT in the 1997 Act. It wasamended asGOVERNMENT AS A SERVICE PROVIDER in 2000. Pleaseprovide the objects and reasons for bringing about the said amendment-.2. ls the objects and reasons as above publicly available. If yes provide the

Information Sought: link.

3. If not available is the government having plans of uploading the sameunder proactive disclosure. If not why.

~

~ ~ Original RTJ Text:

~b

.~\~

4. Please provide details of the objects and reasonsfor all the amendmentsmade to the TRAI Act by the Al\ r1nebmentAct 2 of 2000.

I. The defini tion of SERVICE PROVIDER in Section 2(1) (j) of the TRAlAct was originally given as GOVERNMENT in the 1997Act. It wasamendedasGOVERNMENT AS A SERVICE PROVIDER in 2000. Pleaseprovide the objects and reasons for bringing about the said amendment.

2. Is the objects and reasons as above publicly available. If yes provide thelink.

https:llrtionline.gov.in/RTIMIS/NODAURTIDetails.php?reg=RrOIPN4YwUHYNLdmZX9IRKwfJu3PM5ptLcENBpzOJ3A%3D

3. Ifnor available is the government having plans of uploading the same

1/2

RI e aus.0

under proactive disclosure. If not why.

4. Pleaseprovide details of the objects and reasonsfor all the amendmentsmade to the TRAl Act by the AMnebment Act 2 of 2000.

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https:llrtionline.gov.in/RTIMIS/NODALlRTIDetails.phP?reg=RrOIPN4YWUHYNLdmZX9tRKWfJU3PM5PtLcENBP

ZOJ3A%3D

2/2

;------------------------------------ --

~~No. 1(145)/2Q2Q-RTI

•~~W<m~

~lxcf1~ ~\!ti :qlx fctPt~IJiCfj ~TELECOM REGULA TORY AUTHOR I TY OF INDIA

liIWl'I"! ,&-i!fi'6lI"! ~, \JjCJII:;'!<.'1I<.'1~ 1ff1f,

Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg.(~ PfcT xts), ~ ~-110002

(Old Minto Road). New Delhi - 110 002

I


--

Dated the 1J.. t« March, 20.20.

ToMr. T S Vijayakumar,30.1,Harmony Santosh Apartment,129,RajamannarSalai,Chennai,Tamilnadu - 60.0.0.78.

I

SUBJECT: REQUEST FOR SUPPLY OF I NFORM ATION UNDER THEPROVISI ONS OF THE RIGHT TO INFOR MA TION ACT, 2005.

Sir,Pleaserefer to your application dated0.2.0.3.20.20.fi led online in the RTI

portal of DoTvide registration No.DOTEL/R/E/2Q/QQ194, which is received throughtransferredon -the RTIportal ofTRAI videregistration No.TRAOI/R/T/2Q/QQ021forproviding information under the provisions of the Right to Information Act, 20.0.5regarding telecom serviceproviders related matter. In this context, the followingisfurnished:

1to4

ReplyPointNo.

Information soughtby you is not available in TRAI.However,it is statedthat the TRAIAct, 1997 and subsequentamendmentsthereto have been passed by the Parliament and the Ministry ofCommunications, Deptt. Of Telecommunications (DoT) is the nodaldepartment, Hence' the requisite information may be available withDepartmentof Telecommunications(DoT),therefore your applicationshasalready been re-transferred to DoT online on 12/0.3/20.20. in terms ofsection6 (3) (ii) of the RTIAct, 20.0.5for furnishing information directly toyou with referenceto the relevantissue.

2. TheAppellateAuthority in TRAIunder section 19(1)of the "Rightto InformationAct, 20.0.5"is Shri S.K. Mishra, Pr. Advisor (F&EA),TelecomRegulatory Authority ofIndia, Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road,NewDelhi-110 0.0.2,Tele: 0.11-23221856, Fax: 0.11-23235249.

-~"

pCl i7K> l-G'


Tele: 0.11-2366450.3

Yours faithfully,

.-

3/4/2020RTI Details

RTI REQUEST DETAILS

Registration No.: 'fRAOI/R/E/20/00171

Type of Receipt: Online Receipt

Address: -mohan electricals, main road, kovur.ncllore dt AP, Pin: 52413 7

Date of Receipt: 02/03/2020

Language of Request: English

Gender: MaleName: parital suresh

State: Andhra Pradesh

Phone No.: ~-91-9949717252

Country: India

Mobile No.: +91-8919949573

Status(RuraI/Urban): Rural

Is Requester Below Poverty Line No? .


-~~ ' .- ' ~"-- - ---'----'-- , --- - --,---,--- , - - - ---" - ----- - " ,'Education Status: Illit erate


Amount Paid: l 0 )Mode of Payment Payment Gateway

Does it concern the life or No(Normal)Liberty of a Person? : Request Pertains to :

Information Sought:

Beneign sir T have been purchased TATA SKY Di§.llQT~)5,0] ,2020through Unisyn enterprises, mumbai sales reprasentative ofunisynenterprises kum RATNA came to my house to purchase TATA SKYthen i purchases given cash but they wont take cash but she askedmake money transfer then i told her that do not know online moneytransfer but she insisted to do with bel' hand then she transfer my

money from my mobile a amount of Rs 2165 due to network problemshe operated three times transactions due to taht excess amount

amount ofRs 4330 has been deducted horn my account then iHavebeen complainted to lATA SKY still now they arc not refunded rnymoney when they refund my money and statement of HDFC bankattached

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rI .,

~~LD<PT~

~ ct.:\'<ti'tllx trrPIlIll1<t> ~TELECOM REGULATORY AUTHORITY OF INDIA

~ ,&xfi'ilI'1 'l'fCFf, \i'jQI6'1C"lIC"l ~ lJl1f,

Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg.(~ fflcT xts), ~ ~-11 0002

(Old Minto Road). New Delhi -110 002

URGENT MA TIERUNDER RTI ACT

No. 1(146)/2020-RTI Dated the IV March, 2020

ToShri Parital Suresh

. Mohan Electricals, Main RoadKovur, Nellore Distt.Andhra Pradesh - 524137.

SUBJECT: REQUESTFOR'SUPPLYOF INFORMATION UNDER THE PROVISIONS OF THERIGHTTO INFORMATION ACT, 2005.

Sir,Please refer to your application dated 02.03.2020 filed online in the RTI portal

of TRAI vide Registration No. TRAOI/R/E/20/00171 for providing information under-theprovisions of the Right to Information Act, 2005 about complaint against M/s. TATA Sky relatedmatter. In this context, thefollowing is furnished:

Point Information

No.

1 In this regard, it is informed that TRAI Act, 1997 does not envisage handling ofindividual consumer complaints byTRAI. Consumenare advised to take up theircomplaints with their respective service providers (i.e. MSO/DTH/HITS).However, complaints, if any, received in TRAI are forwarded to theMSO/DTH/HITS for an early resolution. You are advised to send your complaintto [email protected]. Further, your complaint has been forwarded to concernedoperator i.e. M/s. TATA Sky Ltd. for an early resolution.

2. The Appellate Authority in TRAI under section 19 (1) of the "Right to InformationAct, 2005" is Shri. S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002,Tele: 011- 23221856, Fax: 011- 23235249.

Yours faithfully,

~~.,

~'"'v

(S.K. Dutta)Central Public Information Officer

Tele: 011-23664503

•

3/4/2020RTI Details

\ RTI REQUEST DETAILS

Registration No.: TRAOI!R/E!20!00 173



Name: Prashant Kokane


Gender: Male--I

Address: 7/8, GaneshwadiCHS" Bhatwadi., Ghatkopar West Pin:400084

State: Maharashtra Country: India

Phone No.: Details not provided

Email:k.pi·[email protected]

Status(RuraI/Urban): Urban

Is Requester Below Poverty Line No

'? :

Amount Paid: 10)

Does it concern the life or NotNormal)Li berty of a Person? :

Information Sought: Sir! Madam,

•

Mobile No.: +91-9987188346


Citi hi St t IndianI izens ip a us

Mode of Payment Payment Gateway !

Request Pertains to :

c-: I have complained to deputy advisor T~ 30.08.2019 from emailid k.prashantl @yahoo.co.in against airtel & voaafone. --

...........-- I. Kindly provide me the details of action taken Oll it and provide methe copies of reply given by them.

2. Kindly provide me the copy of circular or any order ofTRAI whichauthorises service provider such as vodafone to make this mandatoryfor the customer to do first recharge for the card from their store orgallery only. ---- --

...........--3. Provide the copy of circular or any document ofTRAI which

prohibits the service provider such as vodafone from forcing thecustomer to buy specific recharges while doing mobile numberportability. -- -

4. Provide the copy of circular or any document ofTRAI whichprohibits the service provider such as vodafone from forcing thecustomer to buy specific recharges with compulsary unlimited callingand data while taking new sim card.

5. Provide the copy of circular or any document from TRAl in respectof first recharge after taking new sim card.

6. Give details of action taken on service provider by TRAI forforcing the customer to buy specific recharge to do Mobile numberportabil iry or to buy new sim card.

7. Give details of all rules & regulation, circular etc ofTRAI or anyother relating to dispute in complaint above and which can throwLight on the dispute in complaint above sent to deputy advisor TRAIon 30.08.20J 9.

https://rtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=k%2FI8USr03zfB9TusnwtJWVvuvAP3efWOcR7eMghDliw%3D1/2

RTI Details

8. Kind~y provide add~'essof regional office ofTRAI in M.umbai (:r:'laround It and designation of concerned to whom presentation can=,<:Imade.

9. Kindly provide all information in electronic form. Hardcopy is notrequired.

Thank you.

Yours truly. i.

IPrashant S Kokane.

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https:llrtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=k%2FI8USr03zfB9TusnwtJWVvuvAP3efWOcR7eMghDliw%3D 2/2

URGENT MATTERUNDER RTI ACTe0

~~No. 1(147)/2020-RTI

1ilx\llll 'i '.'! tiill x " fctPIl I lJict>~TELECOM REGULATORY AUTHORITY OF INDIA

~gl'ill'l! 'i\'Nii ll'l! 'l'ICf 'i" . \i1CJlg'l!C'lIC'l~ l=£lTf.Mahanagar Doorsanchar Bhawan. Jawahar Lal Nehru Marg.

(~ fl'icT -m-), ~ ~-11 0002


Dated the )..t1March, 2020

ToShri PrashantKokane,7/8, GaneshwadiCHS,Bhatwadi, GhatkoparWest,Maharashtra- 400084.

SUBJECT: REQUEST FOR,SUPPLY OF INFORMATIONUNDER THE PROVISIONS OFTHE RIGHT TO INFORMATIO NACT, 2005.

Sir,

Pleaserefer to your applicationdated 03.03.2020 fil edonline in the RTIportalof TRAIvide RegistrationNo. TRAOI/R/E/20/00173 for providing information under theprovisions of the Right to Information Act, 2005 about action taken report related matter.In this context, the followingis furnished: .

Point ReplyNo.1,2& TRAIAct,1997doesnot envisagehandling of individual consumercomplaints

7. by TRAI.However, complaintsreceivedin TRAIare forwardedto concernedserviceprovider for appropriateaction and no follow-up action is taken by TRAIon individual complaints. Accordingly,your complaint dated 30.8.2019 againstM/s. Bharti Airtel Ltd and M/s. VodafoneIndia Ltd. receivedand forwarded tothe concernedserviceproviderfor taking appropriate action. Theaction takenreport asuploadedon TeCMSPortal by the serviceprovider is enclosed.

It is for information that TRAIhas mandated all TelecomServiceProviders toestablish a two tier complaint/grievance redressal mechanism for handlingconsumercomplaints. In termsofthis mechanism, a consumercanlodgeservicerelated complaints at the complaint centre of their TelecomServiceProviders(TSPs).In casecomplaint is not redressed satisfactorily by the serviceproviderat the complaint centre, an appeal can be registeredwith AppellateAuthority ofthe TSPs.If the consumeris stil l not satisfied with the resolution, he is free totake legal recourse. Details of Appellate Authority of the service provider areuploaded and updated on TRAI web site as and when intimated by ServiceProviders.A subscriber may also obtain details of appellate authority of hisservice provider on its website.

3. There is no specific rule/guideline in the Telecommunication MobileNumberPortability Regulations, 2009 dated23.09.2009 as amendedfrom time to time,relating to specificrechargesfor MobileNumberPortability. TheRegulationsareaccessibleon the TRAIwebsitewww.trai.gov.inunder the head"Regulations"in"Release/ Publication".

Contd...on page2/-

•

-: 2 :- 0JF.No.1(147)j2020-RTI

8.

Information soughtvide thesepoints arenotavailab1ein TRAI.----~~---------1

TRAIhas no information on the specificqueriesraised by you. TRAIhas notspecifiedany guidelineson taking newsim cardthereforespecificrepliescannotbe provided. However,as per TRAI Direction dated 1st September,2008, noaccessserviceprovider shall providefor any condition or barrier (tariff or non-tariff) such as the requirementof obtaining new SIM or changeof telephonenumber, etc., by any telecomconsumerwho seeksto migrate acrossplans oracross postpaid and prepaid platforms and such migration shall be allowedsubjectto operationalfeasibility.

4 &5.

6.

The information sought are available on TRAI's website onwww.trai.zov.irr/contacts.

2. The Appellate Authority in TRAI under section 19 (1) of the "Right toInformation Act, 2005" isShri S.K. Mishra, Pr. Advisor (F&EA),TelecomRegulatoryAuthority of India, MahanagarDoorsancharBhawan;Jawaharlal Nehru Marg, Old MintoRoad,NewDelhi-110002,Te1e:011- 23221856,Fax: 011- 23235249.

Yoursfaithfully,Encl.:As above.

~.,2-e/T/;;'w

(S.K.Dutta)CentralPublic InformationOfficer

Te1e:011.;.23664503

•

(

/ il

/

;1"',..Y

To, Dated: - 24.02.2020

Central Public Information Officer (CPIO)

Telecom Regulatory Authority of India

Mahanagar Doorsanchar Bhawan,

Jawahar Lal Nehru Marg (Old Minto Road)

Oelhi-110002

Sir,

The applicant is seeking the information under the Right to Information Act 2005,

please provide the answers of below mentioned questions;

'.;

.'1. When was the OTH (HO) and (SO) annual subscription package

plan ended by TRAI in the 2019.

2. On which date new DTH connection (HO) and (SO) annual

subscription rules and regulations notification issued by TRAI to the

service providers and TATA SKY DTH service provider.

,3. Whether the TATA SKY DTH service provider had authoiitv to

provide a new OTH connection (HO) and (SO) annual subscription

package plans to the customers in the month of February 2019.

~. What was the 'time limit to the OTH service provider companies to

inform its customers regarding revised (HO) and (SO) annual

subscription package plans in the year 2019.

Kindly provides hard copies of notifications.

The requisite fees has been paid vide postal receipt no\t1-.£.3..2J~ll~indIY

send me the information with reqard to the aforementioned questions.

•

APPLICANT

MUTIUR REHMAN

S/O.LATE. AFZAL UR REHMAN !'

RIO H.N0.479,CHITLA GATE

CHAWRI BAZAR,DELHI-110006

MOBILE NO.7011304234

""- ..••...

Q.

~~

No. l(148)/2020-RTI

~~Wq:;y~

~ ct'<tf:ql'< ~lIl liCf>'~TELECOM REGULATORY AUTHORITY OF INDIA

~ ~ "l'fCR,\i1qli5~C'tIC't ~"l1l1'f,Mahanagar Doorsanchar Bhawan. Jawahar Lal Nehru Marg.

~ fi1'cT xts), ~ ~-110002

(Old Minto Road). Newpelhi -110002


Datedthe

To,Shri Mutiur Rehman5/0. Late Shri Afzal UR RehmanH.No.479, Chitla Gate, Chawri BazarDelhi -110006.

SUBJECT: REQUESTFOR SUPPLYOF INFORMATION UNDER THE PROVISIONS OF THERIGHTTO INFORMATION ACT, 200S

Sir,Please refer to your unsigned application dated 24.02.2020 received in TRAI

on 02.03.2020 for seeking information under the provisions of RTI Act, 2005 regarding DTHannual subscription plan related matter. :

2. In this regard, it is noticed that you have submitted unsigned application andas per the provision of RTI Act, a citizen desires to seek information under the Act, shouldsubmit an authenticated (signed) application to the concerned Central Public InformationOfficer of that Public Authority ..

3. Therefore, in order to process your application under RTI Act, you arerequested to send authenticated (signed) application to CPIO,TRAI for seeking information.

4. Your unsigned application is, accordingly, returned herewith in original.

Encl.: As stated aboveYours faithfully,

I

(I.J.: ' anoharan)Central Public Information Officer (LO)

Tele: 011-23664211

,

~ •

•

3/6/2020 RTI Details

RTI REQUEST DETAILS ...._ _ _ __~_~ \2-0f0Registration No.: TRAOIlR1E120100174 Date of Receipt : 04103/2020 \l)Type of Receipt: Online Receipt

Name: Prashant Sharma

Language of Request : English---- -- ----~--

Gender: Male

Address: H. no. 35012, Rampur 2, Rampur, Muzaffarnagar, Pin:251001


Phone No.: +91-9555642585 Mobile No.: +91-9555642585


Status(RuraIlUrban): Urban Education Status: Graduate

Is Requester Below Poverty Line? Yes IndianCitizenship Status

Amount Paid: 0)

Does it concern the life or Liberty NorNormal)of a Person? :

Mode of Payment Payment Gateway

Request Pertains to :--- -- -- -- - ------

Information Sought:

~~'O>~/

Give me the details of call drop oflast I year by airteJ network and

the recharge policy of airtel. )

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~ ~'<t"I-=qI'< ~~IIi<tJ ~TELECOM REGULATORY AUTHORITY OF INDIA

~ ~ ~, \JjqIINC"lIC"l ~ l1flf,

Mahanagar' Doorsanchar Bhawan, Jawahar Lal Nehru Marg,(gxAT fflcT xm), ~ ~-11 0002



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No. 1(141l)/2020-RTI

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Dated the ~1,March, 2020

ToShri Prashant SharmaH.No.350/2, RampurMuzaffarnagar (Uttar Pradesh) -251001.

.SUBJECT;I!I!i Please refer to your application dated 04.03.2020 filed online in the RTI portal

of TRAI vide Registration No. TRAOI/R/E/20/00174 for providing information under theprovisions of the Right to Information Act, 2005 about call drop related matter. In thiscontext, the following is furnished:

I

REQUESTFOR SUPPLY OF INFORMATION UNDER THE PROVISIONS OF THERIGHTTO INFORMATION ACT, 200S.

Sir,

Point i Information

INo.

1 !The comparative record of service qualities including call drop is provided by[varlous mobile/TSPs including Bharti Airtel in India, which can be accessed at the!following link:ii!1ttps://main.trai.gov.in/release-publication/reports/performance-indicators-reports

I!i

2. I The Appellate Authority in TRAI under section 19 (1) of the "Right to InformationAct, 20q5" is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele': 011- 23221856, Fax: 011- 23235249.

iII!

Yours faithfully,

•

t4.-.A,,:I.l.4..-, ..

7QJJI---,",w(S.K. Dutta)

Central Public Information OfficerTele: 011-23664503

3/6/2020 *'I I. 50 La)JJ

RTI REQUEST DETAILS CVDate of Receipt : 0"-;"'03"':;0-2-0- - -- I

Registration No.: TRAOl!R!E!20!00175 _1 -

RTI Details

Type of Receipt: Online Receipt Language of Request: English

Name: ~ Gende!_~ ~a~e" _

Address: 7272/5 pindi devi road, Behind Godwin hotel, the mall, Patiala,

Pin:147001

State: Punjab


Country : lndia~ ----------------_. - -

Mobile No.: +91-9654568283- --------.-~.-

Email: anish247@rediffmaiLcomI

- --.---- ...---.- - IStatus(RuraIlUrban): Urban

Education Status: Graduate

Is Requester Below Poverty Line No? :

IndianCiti zenship Status

Amount Paid: 10)Mode of Payment Payment Gateway ,

- - -- - - ------.-----~----.--.- --~ .-- --II

Does it concern the life or No(Normal)Libert y of a Person? :


1. Has trai authorised Airrel to charge money for calls madeto toll

free numbers starting with 1800. -2, Is trai aware about this modus operandi of airtel company to bluffcustomers into paying extra money for making calls to valid toll free

numbers.; 3.\,yhatpenal and financial penalties can trai impose on Airte1for

bluffing with customers.Information Sought: 4. How do T raise a complaint against Airtel for insuffic ient services

against a valid postpaid connection.5. How do 1follow up the compiaint with trai6. Is there a feedback mechanism which trai has developed to informthe c~ainant about the final action taken against the telecom

company.~7. If such a mechanism exists what is the compliance rate of erring

mobile companies to actually pay the penalty imposed.

r-

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~ Ch'<ti-ql-< ftfPtlllli <t> ~TELECOM REGULATORY AUTHORITY OF INDIA

lffiR'R ~~, \Jjql6xC'lIC'l ~ l=fTlf ,

Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg.~ fflcT -xR», ~ ~-11 0002


No. 1(150)/2020-RTI Dated the 1& March, 2020

To

SUBJECT:-

Shri Anish,7272/5 Pindi Devi RoadBehind Godwin Hotel, The MallPatiala (Punjab) -147001.

REQUESTFOR SUPPLY OF INFORMATION UNDER THE PROVISIONS OF THERIGHTTO INFORMATION ACT, 2005.

Please refer to your application dated 05.03.2020 filed online in the RTI portalof TRAI vide Registration No. TRAOI/R/E/20/00175 for providing information under theprovisions of the Right to Information Act, 2005 about toll free numbers and related matter. Inthis context, the following is furnished:

PointNo.

Information

1 to 2 TRAI has no information against the queries raised by you. However, in:regardto toll free numbers, the National Numbering Plan 2003 and various ~ircularavailable on DoT website at http://dot.gov.in/access-services/national-numbering-plan-2003 and http://dot.gov.in/access-services/guidelines-for-access-services-licences, may be referred. Department of Telecommunicationshas defined 1800 series as National Toll Free Number Series/Free phone

services and are of 8 to 13-digit numbers (1800+YYY+IN number). The 1860series are called Universal Access Services and calls on these numbers arechargeable.

3&7 Information sought by you vide these points is not available in TRAI.

4to 6 TRAI·Act 1997 does not envisage handling of individual consumer complaintsby TRAI. However, complaints received in TRAI are forwarded to concerned

service providers for appropriate action.

TRAI has laid down the framework for complaint redressal by service providersthrough the Telecom Consumers Complaint Redressal Regulations, 2012 whichare available on TRAI website www.trai.gov.in. It is for information that TRAIhas mandated all Telecom Service Providers to establish a two-tiercomplaint/grievance redressal mechanism for handling consumer complaints.In terms of this mechanism, a consumer can lodge service-related complaintsat the complaint center of thE!rr-9\elecomService Providers (TSPs)through thetoll-free consumer care number or through post or e-rnail or in person. In case

complaint is not redressed satisfactorily by the service provider at thecomplaint center, an appeal can be registered with Appellate Authority of theTSPs. Details of Appellate Authority of the service provider are uploaded andupdated on TRAI website as and when intimated by Service Providers. Asubscriber may also obtain details of Appellate Authority of his Service Provideron its website. If the consumer is still not satisfied with the resolution, he isfree to take legal recourse.

2. The Appellate Authority in TRAI under section 19 (1) of the "Right to InformationAct, 2005" is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002,Tele: 011- 23221856, Fax: 011- 23235249.

Yours faithfully,

~~ .. ~

16/~/\p'LD

(S.K. Dutta)


Tele: 011-23664503

•

Registration No.: TRAOI/RJE!20!00 180

RTI Details3/612020

Language of Request EnglishOnlineReceiptType of Receipt:

Name:

_"""" "__ ,"~ " __ " .•~~,~ .••__.~_. __ ~ ..__~_~.~._~ __ "~~~_"~_~ __"_'_~"_'~'~~M_·_.Y_"~_""K_M' __' ,-.',w'~""-"-'--'-'-'-~-'-'-l

ASHOK KUMAR G d . Male ~JA1N _,- - en er. i_""~ "" " , " ' ------"----"------- ------""""--------"----1

P-6/1 MS FLATS, SECTOR 13, RK PURAM, New Delhi, NEW IDELHI, Pin: 110066Address:

State: DelhiCountry: India

Mobile No.: +91-9968691213Phone No.: Details not provided

Email: ashokkjaindgm@gmaiLcom

Status(RurallUrban): Urban

Is Requester Below Poverty Line?: No


10 )Amount Paid:

Citizenship Status Indian

PaymentMode of Payment Gateway

Does it concern the life or Liberty of No(Nonnal)a Person? :


Please provide me following information:

L Number of officers absorbed J.Pay level wise) jn TRAI-

2_% Rate ofTRAI (Enlployer) contrl11ution towards,EPFInformation Sought: 3_ t% Rate ofTRAI (Employer) contribution towards NPS

The information may be provided on my email i.e.

ashokkjaindgm@gmail .com

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httPs://rtionline_gov_in/RTIMIS/NODALlRTIDeta-ils-phP ?reg = H7DoxlvsncbtHTTT 1iG6oncXk%2 Bm VyGT9H 1obKqxeoK Q% 3D1/1


'+Ih! dl \q <&-(ti"6 l1 ~ fct~\q IJi Cfj ~

TELECOM REGULATORYAUTHORITY OF INDIA~ ~ 'l1CR, \i1qIiN&1I&1 ~ 1=fl1f,

Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg.(TAT fl'icT -m-). ~ ~-110002

(Old Minto Road). New Delhi - 110 002,

No. 1(15~)j2020-RTII

Dated the Lb March, 2020

To IMr. Ashok Kumar JainP-6j 1 MS Flats, Sector 13,RK Puram, NewDelhi- 110066.

I

ii

SUBJECT: REQUEST FOR SUPPLY OF INFORMATION UNDER THE PROVISIONS OFTHE RIGHT TO INFORMATION ACT, 2005.

I' .

Sir,Pleaserefer to your application dated 05.03.2020 filed online in the RTI portal

of TRAI vide Registration No. TRAOIjRjEj20j00180 for providing information under theprovisions of the Right to Information Act, 2005 regarding TRAI's administrative related

I hi the followinz is fu ishedmatter. nt s context, e 0 owing 1S rms ePoint Reply:No.1 As on 11.03.2020, total 82 Nos. of absorbed employees (Officers & Officials)

are working in TRAI. Pay level wise details are as under:-

! SN PayLevel No. of absorbed Employees! 1 14 2,i

I 2 13 7

3 12 6

4 11 12

5 10 4

6 7 28

7 6 22

8 3 1I Total 82I:

2 % rate of TRAI (Employer) contribution towards EPF - There are no employeesabsorbed in TRAI that are covered under EPF,

3 % rate ofTRAI (Employer) contribution towards NPS- 10% (as per Feb-2020 paybill)

2. The Appellate Authority in TRAIunder section 19 (1)of the "Right to InformationAct, 2005" is Shri S.K. Mishra, Pr. Advisor (F&EA),Telecom Regulatory Authority of India,Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, NewDelhi-1 10002, Te1e:011- :23221856, Fax: 011- 23235249.

I

~

Yours faithfully,

~",-".IhhJ 2.PLP


Tde: 011-23664503•.

l


1lff ifi<f ~ '<(1'ill '< IcfPI ~ Pi et> y~ et> '< 0ITELECOM REGULATORY AUTHORITY OF INDIA

~ ~ 'l1C!"f. \jjql!5'(<'lI<'l ~ +wt.Mahanagar Doorsanchar Bhawan. Jawahar Lal Nehru Marg,

~ fflcT xl6). ~ fu;c;ft--110002

(Old Minto Road). New Delhi -110002

Dated the I (f'- March, 2020~~No. 1(152)/2020-RTI

To

SUBJECT:

Shri Ayan Kumar Nath6, 4th Main, MS Ramaiah City

JP Nagar, 8th PhaseKarnataka - 560076.

REQUEST FOR SUPPLY OF INFORMATION UNDER THE PROVISIONS OF THE RIGHT TO

INFORMATION ACT, 2005.

Sir,Please refer to your application dated 04.03.2020 filed online in the RTI portal of DoT

vide registration No. DOTEL/R/T/20/00094, which is received through transferred on the RTI portal ofTRAI vide registration No. TRAOI/R/T/20/00022 for providing information under the provisions of theRight to Information Act, 2005 regarding UCCrelated matter. In this context, the following is furnished:

Point Reply

No.

1 to 2 As per the provisions of Telecom Commercial Communications Customer PreferenceRegulations, 2018, every access provider shall ensure that any commercial communicationusing its network onlv takes place using registered header(s) assigned to the sender(s) forthe purpose of commercial communication. For further details you may go through theregulation, copy of the same is available on public domain at, URL

https://main.trai:gov.in/release-publication/regu lation. "

3 Any subscriber can register his preferences for blocking all Commercial Communication or aparticular category of commercial communication or can make complaint against receipt ofUnsolicited Commercial Communication (UCC) to his Telecom Service Provider by sendingSMS ormaking voice 'call at 1909 or through TRAI DND-App. In case the applicant is not

satisfied with the resolution of his complaint he may file an appeal with theAppellate Authority of the Telecom Service Provider.

2. The Appellate Authority in TRAI under section 19 (1) of the "Right to Information Act,2005" is Shri S.K. Mishra, Pr. Advisor {F&EA}, Telecom Regulatory Authority of India, MahanagarDoorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002, Tele: 011- 23221856,

Fax: 011- 23235249.Yours faithfully,

v~ ..~v~e

(S.K. Dutta~ .


..

Copy to:The Dy. Secy. & Nodal.Officer (RTI)Deptt. of Telecommunications

Ministry of Communications & ITSanchar Bhawan, 20 Ashoka Road,

. New Delhi-11000l.

For information w.r.t. your above referred onlineapplication vide Registration No.DOTEL/R/T/20/00094

dated 04.03.2020.~" .•..

3/9/2020 RTI Details _' t 53/)"'c)""0

0610312020DRTI REQUEST DETAILS

Registration No.: TRAOI/R/Ei20/00182


DateofReceipt :

L anguage of Request: English-- - I

Gender: MaleName: parasuraman

3/400 perumal koil street, narasingapuram village and post,Address:

tiruvallur disr and taluk , Pin:631402

State: Tamilnadu Countr y: India



Status(RurallUrban): Rural

Amount Paid: 10)

Does it concern the life or NotNormal)Libert y of a Person? :

Is Requester Below Poverty L ine No? .

Information Sought:

Education Status:

Citi zenship Status Indian

M ode of Payment Payment Gateway


Hi Sir /Madam , i am submitting this RTI to have clear informationfrom Bharti Airtel Limited, I was escalatinz Network issue from theyear 2013 to till date abouttheir poor indoor and outdoor coverage, ihave spoken and mailed all level officers from Customer care toAppellate authority of Bharti Ai rtel Limited even to ihave Raised PGcomplaint to get it resolved to till time iam yet to get the resolutionfor these said complaints from the Bharti Ai rtel , for every time wheni raise complaint the reply was it wil l be closed by giving fake replythat it will be resolved and appropriate action will be taken by theBharti Airtel ,My address is 3/400 small streetNarasingapuramvil lage and post .Tiruvallur Dist and Taluk 631402 .Tarnilnadu .India ,iwant to a clear receipt how airtel has addressed if there is anyapproval kept by the Bharti Airtel to Department ofTelecommunications to clear the no network coverage issue from theyear 2013 to till date and if there is any rejection from the DOT toBharti Airte! please confirm the same in this RTI , and i wanted toknow how Bharti Ai rtel going to Deliver the Fiber optic connection tomy location what is their plan and timeline for the Delivery and whyThese major A Class Provider are concentrating on Cities why theirconnection are not given to the rural areas, and what is the AirtelProcedure to close the customer comp liant and if it was network thenhow bharti Airtel wil l address and resolve the case, please providethe complete report what is procedure activities carried by the BhartiAirtel to close the Network issue and what is the action taken byBharti Air tel for my PG complaint DOTELlE!2020/0J576

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'fI1'<dlll ~'<*f=ql'< fcrPtllll"/Cf) ~TELECOM REGULATORY AUTHORITY OF INDIA

~ ~ 'l'fCI'l , \i1c1i6xC"lI C"I ~ "I1flf,

Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,(~ flfcT ~), ~ ~-11 0002

(Old Minto Road), New Delhi - 110002~~

F.No. 1(153)j2020-RTI Dated the rl.Ac-. March, 2020

ToShri Parasuraman,3 j 400 Perumal Koil Street,Narasingapuram Village and PostTiru vallur Dist & TalukTamilnadu - 631402.

SUBJECT: REQUEST FOR SUPPLY OF INFORMATION UNDER THE PROVISIONS OFTHE RIGHT TO INFORMATION ACT , 2005.

Sir,

Pleaserefer to your application dated 06.03.2020 filed online in the RTI portalof TRAI vide Registration No. TRAOIjRjEj20j00182 for providing information under theprovisions of the Right to Information Act, 2005 about poor network related matter. In thiscontext, the followmg is furnished

1

ReplyPointNo.

TRAI Act,1997 does not envisage handling of individual consumercomplaints by TRAI. It is also for information that TRAI has mandated allTelecom Service Providers to establish a two tier complaintj grievance redressalmechanism for handling consumer complaints. In terms of this mechanism, aconsumer can lodge service related complaints at the complaint centre of theirTelecom Service Providers (TSPs). In case complaint is not redressedsatisfactorily by the service provider at the complaint centre, an appeal can beregistered with Appellate Authority of the TSPs. Details of Appellate Authority ofthe service provider are uploaded and updated on TRAI web site as and whenintimated by Service Providers. A subscriber may also obtain details of appellateauthority of his service provider on its website. If the consumer is still notsatisfied with the resolution, he is free to take legal recourse.

2. The Appellate Authority in TRAI under section 19 (1) of the "Right to Information Act,2005" is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, NewDelhi-110002, Tele: 011- 23221856, Fax: 011- 23235249.

Yours faithfully,~c...:>_.

~(V~(S.K. Dutii'


•


RTI REQUEST DETAILS

Online ReceiptType of Receipt:


Language of Request English

Registration No.: TRA.OI/R/E/20/00 187

Name: Kunal Laungani Gender: Male

Address: A2/l1 OS.Clover.Moban Pride,Wayle Nagar.Khadakpada.,Kalyaniw), Thane, Pin:42130 1

State: Maharashtra

Phone No.: -1-91-8888562600

Country: India.. _....... . .

Mobile No.: +91-8888562600

Email: kunallanuganilSlS@grnaiLcom

Status(RuraIlUrban): Urban Education Status:


Amount Paid: J 0 )


PaymentMode of Payment

Gateway

Does it concern the life or Liberty of Not Normal)a Person? :


•

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•rn-t~LDJiI>l~

1"1i,<eft II ~ '<~"-q i'< fcrPilll Si(f) ~

TELECOM REGULATORY AUTHORITY OF INDIA~ ,&Xx1'tlI'! ~, \J"jqI6'!C'lIC'l ~ 1Wf,

Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,. ~ fl1cT xf-s), 'TIf ~-110002

(Old Minto Road), New Delhi -110 002


No. 1(154)/2020-RTI Dated the I} " March, 2020

ToShri KunallaunganiA-2/1105, Clover, Mohan PrideWayale Nagar, Khadakpada, Kalyan (W)Thane (Maharashtra) - 421301.

SUBJECT: REQUESTFORSUP~LYOF INFORMATION UNDER THE PROVISIONSOF THE RIGHTTO INFORMATION ACT, 2005

Sir,

Please refer to your application dated 08.03.2020 filed on line in the RTI portal ofTRAIvide Registration No. TRAOI/R/E/20/00187 for providing information under the provisions ofthe Right to Information Act, 2005 regarding information about TRAI.

2. In the above context, it is informed that the information sought by you vide theabove referred application is available on TRAI website www.traLgov.in.

3. The Appellate Authority in TRAI under section 19 (1) of the "Right to InformationAct, 2005" is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhl-LIO 002,Tele: 011- 23221856, Fax: 011- 23235249.

Yours-falthfullv,

uJ..!},~'·1).-/ '3/ vi> l,o


Tele: 011-23664503

•

l

\

Application for Obtaining Information

~Applicant Name & Address Public Authority Details

. .G..Sr.iniy.asaRao, ' The .C:entr.alP.ublic Jnformation .Officer,

# 13-9, G-3, P and T Colony, Dilsukhnagar, (Under RTI Act 2005),

Hyderabad - 500060, INDIA 0/0. Chairman. TRAI,

. Mab:-901D3:417D5' - -'-:NEWDELHI." 11.6002 - .1-


Applicaticm.No. 73/2O'Ut,.dated -02..03-2020

Provide me certified copies of below information as early as possible or within 30 days

under section 6(1). 7(1) and 20)(ii) of Right to Information Act 2005.

1. Provide me year wise, state wise list of Total Number of 60TH'

Subscribers/Consumers/TV Viewers in Telangana state and Andhra Pradesh state_ .•. ~- _ .•._-from 2014-15 Financial year to February 29, 2020.

Here enclosed Rs. 10-00, IPO No. 48F 899459 as application fee under Right to

Information (Regulation of Fee and Cost) Rules 2005.

Yours sincerely

G, QJw.:: 'Vcoh ~(G. Srinivasa Rao)

•

URGENT MA HERUNDER RTI ACT

~ 1'<dlll ~,<'{"hu'< fctf .1111 ~ cp ~TELECOM REGULATORY AUTHORITY OF INDIA

~ ~ 'IfCI'l, U1q 15'<C11 C1 -.tw l1l1f:

Mahanagar Doorsanchar Bhawan. Jawahar Lal Nehru Marg.(-gxRT 11tcT -m;), ~ ~-11 0002

(Old Minto Road). New Delhi -110002

No. 1(156)/2020-RTI Dated the I),.;:-March, 2020

, ToShri G. Srinivasa Rao,13-9, G-3, P and T Colony,Dilsukhnagar, Hyderabad(Telangana) - 500060.

SUBJEC T: REQUEST FOR SUPPLY OF INFORMA'TION UNDER THE PROVISIONSOF THE RIGHT TO INFORMATION ACT, 2005.

Sir,Please refer to your application dated 02.03.2020 for providing

information under the provisions of the Right to Information Act, 2005 regarding DTHSubscribers zConsurners Z'I'V Viewers in Telengana related matter. In this context, thefollowing is furnished:

Point ReplyNo.

1 It is informed that TRAI does not maintain state wise details of DTHSubscriberv Consumers /Tv Viewer. DTH Operators are having PAN-INDIAoperations.

2. The Appellate Authority in TRAI under section 19 (1) of the "Right toInformation Act, 2005" is Shri S.K. Mishra, Pr. Advisor (F&EA),Telecom RegulatoryAuthority of India, Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, OldMinto Road, NewDelhi-l 10 002, Tele: 011- 23221856, Fax: 011- 23235249.

~

Yours faithfully,yJ0...&.. "-'''1"1} .•••..}..)

(S.K. DuttaJCentra l Public Inf ormation Officer

Tele: 011-23664503

•.

3/9/2020RTI Details -----is11);PjP

Date of Receipt: 06/0312020 0\ RTI REQUEST DETAILS

Registration No.: crRAOIlR/E/20/00183

Onlinc ReceiptType of Receipt:

Language of EnglishRequest:

Name: Vi jay Singh......... Gender: Male~-=

Address: Room No. 24, S. N. Bose Hostel, TTTBHU, Varanasi,

Pin:221005/'


+91-Mobile No.: 9636295877

+91-9636295877Phone No.:

Email: singhvijay19995@gmaiLcorn

UrbanStatus(RuraIlUrban) :

Education Status AboveGraduate

Amount Paid: 10)




Does it concern the life or Liberty of a No(Norrnal)Person? :

Request Pertainsto:

Information Sought: Please provide details as asked in the supporting document

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•

To,Public Information Officer,TRAI

Subject: Provide Information of cases like mine Airtel has dealt til l now.

Dear Sir,

My name is Vij ay Singh. I am using an Airtel Number-7499935912 since 2012. I am using the SIMfor almost 8 years. I have upgraded the SIM in 4G for almost one and a half years ago. But from20th January 2020 morning, it is showing no service. My Aadhar card is linked with thisnumber.

Ihad bought the sim in 2012 from a roadside stall (the shops which are generally installed for two-three days during the B.Tech admission process at lI T -BHU, Varanasi) in Varanasi. I had giventhe ID card of my brother as I was minor at that time(not had my own ID for SIM purchase). Butthe vendor had used the ID of some other person whom I didn't know. I was not aware of this asSIM was working fine till 20th January 2020. I came to know about this when I visited Airtel Store.They refused to swap the SlM card as the SIM is registered with a different name.

I contacted airtel social media team regarding this and they escalated the issue to process myrequest under Details Mismatch Issue. I have completed All the verific ation process required forthis and verifi ed successfully that this Number belongs to me. To my surprise, I got to know thatthe Number is MNP(Mobile Number Portability), so the request cannot be processed. But I hadbought a brand new SIM from the stall (under the banner of Airtel). My friend also bought an AirtelSIM from the stall on the same day with same starting number 74999xxxxx. So I once againcontacted the Air tel social media team they assured me that they are reviewing your issue and afterone month, on 29th February 2020, they replied that they are unable to resolve the issue.

1 have recharged the Number with an unlimited validity of 1 year on 2nd December 2019.

Based on this please provide following details

1. Is there any rule regarding issuance of SIM with same number to the person after successfulverification?

2. How many cases of this type Airtel has dealt with and out of them how many have beengiven SIM card with same number after successful verifi cation? If there is at least one casethen why my case is not considered after successful verification?

3. Non MNP number are allotted to same person under detail mismatch then why MNP-;nlmber are not 'considered under the same?

4. What is the reason of not availability of Network when the number is activated?

Thanks.

Yours SincerelyVijay Singh

URGENT MA HERUNDER RTI ACT

~ c;:~~:i=q 1'< fcrPt ~ I Si<fj lJ~ <fj '< 0ITELECOM REGULATORY AUTHORITY OF INDIA

~ ~ 'lfCR, \jjqIi5'<C1IC1 ~ l'flTf,

Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg.(1J'<FIT f1icT -mr), ~ ~-11 0002


No. 1(157)/2020-RTI Dated the kll\,..March, 2020

ToShri Vijay SinghRoom No. 24,S.N. Bose Hostel, IITBHUVaranasi, Uttar Pradesh - 221005.

SUBJECT: REQUESTFOR SUPPLYOF INFORMATION UNDER THE PROVISIONS OF THERIGHTTO INFORMATION ACT, 2005.


of TRAI vide Registration No. TRAOI/R/E/20/00183 for providing information under theprovisions of the Right to Information Act, 2005 about SIM verification and MNP related matter.In this context, the following is furnished:

Point Information

No.

1 to 4 The information sought by you is not available in TRAI. Since instructionsregarding subscribers verification are issued by the Department ofTelecommunications (DoT), therefore your application has already beentransferred to Department of Telecommunications (DoT) online on 11/03/2020in terms of section 6 (3) (ii) of the RTIAct, 2005 for furnishing information with

reference to the relevant issue.

2. The Appellate Authority in TRAI under section 19 (1) of the "Right to InformationAct, 2005" is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002,

Tele: 011- 23221856, Fax: 011- 23235249.

Yours faithfully,

~ ...~1;:>J,>


Tele: 011-23664503

•

/

3/12/20201'\ } A It?J\ ;[.1 e/~{'ft~~

-I __-Registration No. :

RTI Details

-- ------RTI REQUEST DETAILS

- -.- - -- -- --~----,-.---

TRAOI/R/Ei20100 194 Date of Receipt: 06/03/2020

Type of Receipt : Online Receipt

Name: sukant dev

Language of Request: English- - - ._-------

Gender: Male

Address: 3/65 MR NAGAR, MATHURA, UTTAR PRADESH, Pin:281006- -- -- -------- ._----



Email: [email protected] - ----------

Status(RurallUrban): Urban

Is Requester Below Poverty Line No? •

Education Status:


Amount Paid: 10) Mode of Payment PaymentGateway

Does it concern the life or NotNormal)Liberty of a Person? :


My post paid mobile number 9412277362 which I havebeen usingsince last 5 yearshas beenblocked by my service provider VodafoneIndia. The reason provided by the service provider is that the numberhasbeen blocked under instruction ofTRAI under DoT Policy. Thenumber has been blocked without giving me any prior intimation inform of Message, e-rnail, Call or any other means

Kindly provide the following details.(1) Has my number 9412277362 been blocked by TRAI under DoT

Information Sought: Policy(2) If yes, due to what reason has my number been blocked(3) Proof of the relevant reasonto why the number hasbeenblocked(4) Is, the service provider required to give prior intimation to thecustomer before blocking the number(5) What are the provisions of reactivation of the number if serviceprovider hasnot given any prior intimation before deactivation of the

number(6) What are the provisions of reactivation of the number if thenumber has beenfalsely/erratically deactivated/blocked.

Print Save Close

to

https:llrtionline.gov.in/RTIMIS/NODAURTIDetails.php?reg=Cx30370bxINKGtWlz8Igkvz5x4r3GsxwrerDAVneUus%3D1/1

•

• URGENT MATTERUNDER RTI ACT

~ ~'<ti'ill '< f<rPIlIlJi <t> yTfEI <t>'< 0ITELECOM REGULATORY AUTHORITY OF INDIA

~ ~ 'l'[q.'f, \JNl$xC'llC'l ~ lfI1f,

Mahanagar Doorsanchar Bhawan. Jawahar Lal Nehru Marg.(~ fl'icT m-), ~ ~-11 0002


No. 1(158)/2020-RTI Dated the .t,1- March, 2020

ToShri Sukant Dev3/65 M.R. Nagar, MathuraUttar Pradesh - 281006.

SUBJECT: REQUEST FOR SUPPLY OF INFORMATION UNDER THE PROVISIONS OF THERIGHTTO INFORMATION ACT, 2005.

Sir,Please refer to your three applications dated 06.03.2020 filed online in the RTI

portal of TRAI vide Registration No. TRAOI/R/E/20/00184, 193 & 194 for providing informationunder the provisions of the Right to Information Act, 2005 about provision for reactivation ofmobile number 9412277362 and related matter. In this context, the following is furnished:

Point InformationNo.

1 to 6 The information sought by you vide these points is not available in TRA!. Youmay approach -1$ the ·concerned service provider for redressal of yourgrievances.

2. The Appellate Authority in TRAI under section 19 (1) of the "Right to InformationAct, 2005" is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002,Tele: 011- 23221856, Fax: 011- 23235249.

Yours faithfully,

~, -.--;--nJ3/ y"';>


Tele: 011-23664503

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APPLICATION UNDER RIGHT TO INFORMATION ACT 2005

U!S 6 READ WITH SECTION 7(1}

TO,

THE PUBLIC INFORMAITON OFFICER

TELECOIVI REGULATORY AUTHORITY OF INDIA

MAHANAGAR DURSANCHAR BHAWAf\J

JAWAHAR LAL NEHRU MARG (OLD MINTO ROAD)

I\JEW DELHI 110002

MUNI5H GAUTAIVI 5/0 YOGRAJ GAUTAIVI

CENTRALJAIL NO 8/9

TIHAR NEW DELHI 110054

P/\RTiCULARS OF INFORMATION REQUIRED

1. HOW MANY YEARS OR MONTHS, IVIOBILE LOCATION CAI\! BE PROVIDED BY THE

SERVICE PROVIDER? _...-..0.-.--.---- _c~ __ .----------

'",.,..---'- -" .-..-.~- -.

2. IF MOBILE is TRAVEUI\JG DiFFERENT PLACES OF SAME STATE WILL LOCATION OF

MOBILE SHOW SAME PLACE? (EG. different places in Delhi only)___ -~'-'-- _.·~o

3. IF THERE IS NEITHJ:R INCOMING CALL NOR OUTGOING CALL BUT MOBilE.. - . - - - •. fl

CONTINOUSELY TRAVElING 11\1 SAME STATE, WILL LOCATION CHART SHOW THE

EACH AND EVERY i\t10VEiVlENT(place) OF MOBILE?

4. HOW MANY YEARS OLD MOBILE LOCATION CHART CAN BE RETREIVE FROM

SERVICE PROVIDER?

5. CAI\! OWNER OF SIl'vl CARD OR MOBILE DEMAND HIS OWN MqBILE LOCATION

CHART FROM SERVICE PROVIDER THROUGH ANY MANNER?

I STATE THAT' THE INFORMATION SOUGHT DOES NOT FALL WITHII\l THE RESTRICTION

CONTAINED IN SECTIO!\J OF RTI ACT AND TO THE BEST OF MY KNOWLEDGE IT PERTAINS TO

YOUR OFFICE.

THE MATTER PERTAINS TO THE LIBERTY OF THE APPLICANT, HENCE INFORMATION MAY

KINDLY SENT ON PIRIORITY AFTER THE RECEIPT OF THIS APPLICATION U/S 7(1) OF THE RTI ACT

2005. ..J~'

Rv~~() vfl&i {I!Y~U ..,oVO

t\'1~o'l -e- ~

'Welfare Officer .",.. ,j. " ~ '.f ,,! 8"1"1'-'\otentr81~,8!; !,.O., 1'.3 -""'TIher. Ne","JDelhi-64 ,.-e:,

PL.4CE: DELHI

DATE: r:, MUI\l!SH GAUTAIVlPD 1 I .~1\~

/'DO}

URGENT MAnERUNDER RTI ACT

~ ~,<~:i'ill'! -fcrPtlllfi<t> ~TELECOM REGULATORY AUTHORITY OF INDIA

~ ,&xfiillx 'liCR, \JiCJli5'{<"II<"I ~ ll flf,

Mahanagar Doorsanchar Bhawan. Jawahar Lal Nehru Marg.WRr F1cTxts), ~ ~-110002


F.No.: 1(160)/2020-RTI Dated: the t;, March, 2020

ToMr. Munish Gautam,S/o Yograj Gautam, Central Jail No. 8/9,Tihar, New Delhi - 110054.

SUBJECT: TRANSFER OF RTI APPLICATION TO PROVIDE INFORMATION UNDER THEPROVISIONSOF RTIACT, 2005 -reg.

Sir,Please refer to your RTIapplication dated 03.03.2020 for providing information

under the provision of RTI Act, 2005 about procedure for getting mobile locations related

matter.

2. In this regard, it is informed that the matter under reference does not pertain

to TRAI. However, the subject matter in your RTI application pertains to DoT, herice, your"application, in original, is being transferred to DoT, in terms of Section 6 (3) (ii) of the' RTIAct,

2005 for provide information directly to you. You are also requested to contact the below

mentioned CPIOfor further correspondence in this matter.

Yours faithfully,

'j ~'~"'YV (S.K.Dutta)


Copy to:-

The Dy. Secretary (Cood.) & Nodal Officer (RTI),Deptt. of Telecommunications,Ministry of Communications & IT,Sanchar Bawarl, No. 20, Ashoka Road,New Delhi - 1100 01.

Along with the above RTI Application, in

original, for· providing information to the

applicant directly, under the provisions of RTI

Act, 2005. In case, the subject matter of the

application does not pertain to you, the said

"* "application may please be transferred to

concerned CPIOin your Department.

Registration No. :

RTI Details (

. RTI REQUESTDETAlLS-.---. -~~~lRr'\OI!RiE!20;00192 Date of Receipt : 11;03;2020 (j)

3/12/2020


Name: Ganesh

Language of Request: English~,-,---~-~,,-

Gender: Male_--------I'Address: Survey No. 10611" B. Hosahalli Road (behind S2 Housing Avantikaa.,

Sarjapur Main Rd, Bengaluru, Pin:562125..----~-....•~--.-.-----.--

State: Karnataka Country: India

Mobile No.: +91-7330805867Phone No.: +91-7330805867

Email: gaddala45((.ygmail.com

Status(RuraIlUrban): Rural

Is Requester Below Poverty NoLine? :

Education Status:


Amount Paid: 10) Mode of Payment Payment Gateway



Please provide the following information in Excel or any other dataformat

1Total number of mobile lIsers across India disintegrated by states.

2 Expenditure spent income on telecommunications for Indiangovernment across stateS'siiice2000(yearly)

Information Sought:3 Data regarding the allowed bandwidth for mobile and landline in Indiaacross states and across time (since 2000). and what is the actualbandwidth which is prevailed since 2000.

1f this request doesnt come under your authority kindly send it to theappropriate department.

Save Close

•

hltps:llrtionline,gov,in/RTIMIS/NODALlRTIDetails,php?reg=4wjsWWgF6xH7wkeNwoFnMjFNry8dlltha%2FeCfxiA3wO%3D 1/1

Ir=l~Wq;J~

~ Ci>.'<~-'il1'< f<tPIlIlSiCt> ~TELECOM REGULATORY AUTHORITY OF INDIA

~ ~ ~, \JjQI5'lC'lIC'l ~ llfl f,

Mahanagar Doorsanchar Bhawan. Jawahar Lal Nehru Marg.~ f1icT m), ~ ~-110002

(Old Minto Road). New Delhi - 110 002 .


No. 1(161)/2020-RTI Dated the lJ(r".March, 2020

ToShri GaneshSurvey No.l06/2, B. Hosahalli RoadBehind S2 Housing Avantika, Sarjapur Main RoadBengaluru (Karnataka) - 562125.

SUBJECT: REQUESTFOR SUPPLYOF INFORMATION UNDER THE PROVISIONS OF THERIGHTTO INFORMATION ACT, 2005.


of TRAI vide Registration No. TRAOI/R/E/20/00192 for providing information under theprovisions of the Right to Information Act, 2005 about details of mobile users related matter.In this context, the following is furnished:

Point .. Information

No.

1 The State/UT Wise Wireless subscriber base is published in the Indian TelecomServices Performance Indicators Reports quarterly and is available on the TRAI

"website www.traLgov.in and is accessible at URL:https:/ /main.trai.gov.in/release-publication/reports/performance-indicators-reports.

2to 3 The information sought by you vide these points does not pertain to TRAI,hence not available in TRAI. The same may be available with Department ofTelecommunications (DoT), therefore your application has already beentransferred to Department of Telecommunications (DoT) online on 17/03/2020in terms of section 6 (3) (ii) of the RTIAct, 2005 for furnishing information withreference to the relevant issue.

i. The Appellate Authority in TRAI under section 19 (1) of the "Right to InformationAct, 2005" is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,

Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002,Tele: 011- 23221856, Fax: 011- 23235249.

Yours faithfully,

•

~,.

Tfiiv.>l -u(S.K. Dutta)



\ RTI REQUEST DETAILS

Registrat ion No. :1'RAOIlR} T/20/00023 Date of Receipt: 06/03/2020

Remarks:

Director General (TelecornrH'Q on 06/03/2020 With Reference Number:From: DCiTIIQ/RIE!20!OOO 18

I am to transfer above RTI application of Shri Yogesh Sapkale received in thisoffice on 03/0312020 in terms of section 6(3) of RTI Act 2005 for furnishinginformation directly to the applicant. In case the subject matter does not,pert ain or partially pertains to you, the application may also be forward ed/transferred to the concerned CPIOs/ other public authoriti es for provid inginformatio n.

Electronically Transferred from OtherType of Receipt: Public Authority

Name: Yogesh Sapkale


Gender: Male

Address: 706,Triveni Tower, Bhagwan Nagar, Katemanivli, Kalyan East, Pin:421306

State: Maharashrra Country: India

+91-7021236835Phone No.:

. +91-MobIle No.: 9223125577

Email: sapkale@gmaiLcom - !

Status(RuraIlUrban) Urban Education Status Graduate

Letter No.: Details not providedDetails not

Letter Date:provided

Cit izenship IndianStatus


Amount Paid: 1() )Payment

Mode of PaymentGateway

Does it concern the Not Normal)lif e or Liberty of a

Person? :

Request Pertains S,K,DuUa

to :

Information Sought 3 March 2020

THE CENTRAL PUBLIC INFORMATION OFFICER

Shri Arvind PandeyDirector (P&M)ROOln No 614Department of TelecomMahanagar Doorsanchar BhawanJLN Marg. New DelhiErnail: [email protected]

Dear Sir,1 (1r11 a citizen of India and request you to kindly provide the following information

as per the provisions of the RTl Act

On 3 January 2010, I sent an ernail complaint to Shri SKMishra, Principal AdvisorCF&EA) and First Appellate Authority (FAA) at TRAL This ernail complaint was

copied to Secretary, TRA1 as well as CP at TRAL

https:llrtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=vLjCEyy4xeIY7ME6KXZJKV5A5MWXwhsEtWIHYEyU9Qg%3D 1/3

________________________________________________________ ~I .

ea

I would Iike to know,I. Date and time when the above-mentioned email was received at the off ice ofShri SK Mishra.2. Copy of the me. along with fil e notings on the above mentioned emaiI.3. Copy of action taken report on the above mentioned email, If no action is taken,then kindly state so.

Let me reiterate that despite direction from the FAA on 5 November 2019, till datethe CPIO ofTRAI has not supplied me the requisite information as per the RTIAct.

In the event the information is not held by you, please access it and give to me.since as per Section 2(1:) of the Act: information means any material in any form,including records, documents. memos, e-mails, opinions, advices, press releases,circulars, orders, logbooks, contracts, reports, papers, samples, models. datamaterial held in any electronic form and information relating to any private bodywhich can be accessed by a public authority under any other law for the time beingin force (emphasis supplied)

A reply by email with scanned images of copies would be acceptable to me.

Iam paying RslO as my application fee for this application.

Yours sincerely,

Yogesh Sapkale

Original RTI Text: 3 March 2020

THE CENTRAL PUBLIC INFORMATION OFFICERShri Arvind PandeyDirector (P&M)Room No 6]4Department of TelecornMahanagar Doorsanchar BhawanJLN Marg. New DelhiEmail: [email protected]

Dear Sir.

1 am a citizen of India and request you to kindly provide the following informationas per the provisions of the RTT Act.

On 3 January 2020, r sent an ernail complainttoShriSI(Mishra.Principal Advisor(F&EA) and First Appellate Authority (EM) at TRAY. This email complaint wascopied 10 Secretary, TRAI as well as CP at TRAI.

1 would like to know,l. Date and time when the above-mentioned ernail was received at the office ofShri SK Mishra.2. Copy of the file, alongwith file notings on the above mentioned ernail.r Copy of action taken report on the above mentioned ernail. If no action is taken.then kindly state so.

Let me reiterate that despite direction from the FAA on 5 November 2019. til l datethe CPIO ofTRAI has not supplied me the requisite information as per the RTIAct.

https:llrtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=vLjCEyy4xeIY7ME6KXZJKV5A5MWXwhsEtWIHYEyU9Qg%3D 2/3

- - - --- ---- ~~-- ~~.

RTI Details

In the event the information is not held by you, please access it and give to me,since as per Section 2(f) of the Act: information means any material in any form,including records, documents, memos, e-rnails, opinions, advices, press releases,

circulars, orders, logbooks, contracts, reports, papers, samples, models, datamaterial held in any electronic form and information relating to any private bodywhich ean be accessed by a public authority under any other law for the time being

in force (emphasis supplied)

A reply by ernail with scanned images of copies would be acceptable to me.

Iam paying RsIO as my application fee for this application.

Yours sincerely,

Yogesh Sapkale

https://rtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=vLjCEyy4xeIY7ME6KXZJKV5A5MWXwhsEtWIHYEyU9Q9%3D3/3

TELECOM REGULATORY AUTHORITY OF INDIAMahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,


No.1(162)/2020-RTI Dated the 27th May, 2020

To,Shri Yogesh Sapkale

706, Triveni Tower, Bhagwan Nagar

Katemanivli, Kanyan East

Maharashtra - 421306.

SUBJECT: REQUEST FOR SUPPLY OF INFORMATION UNDER THE PROVISIONS OF THE RIGHT TO

INFORMATION ACT, 2005.

Sir,

Please refer to your application dated 06.03.2020 filed online in the RTI portal of DoT vide

registration No. DGTHQjR/E/20/00018 which is received through transferred on the RTI portal of TRAI vide

registration No. TRAOI/R/T/20/00023 for providing information under the provisions of the Right to

Information Act, 2005 about action taken status on complaint for not supplying related matter.

2. In the above context, it is informed that in so far as TRAI is concerned, necessary information

pertaining to TRAI has already been supplied to you vide this office Letter No. 1 (743)/2019 dated 16.03.2020

(copy enclosed) with reference to your above application dated 06.03.2020. TRAI has no more information

to furnish in this regard.

Yours faithfully,

(S.K. Dutta)


Tele: 011-23664503

Copy to:

The Dy. Secretary (Cood.) &Nodal Officer (RTI)

Deptt. of Telecommunications

Ministry of Communications & IT

Sanchar Bhawan, 20 Ashoka Road

New Delhi - 110001.

For information with reference to the above cited

application vide Registration No.

DGTHQjR/E/20/00018 dated 06.03.2020 which was

received through transfer online on the RTI portal ofTRAI.

~cm 3.'1qq,,,,

URGENT !\!lATTERUNDER Ri! ACT

~ ~'{ ~:fr<l ~\{ '{ 1--~R farF-r~rr~lcpmfu.u cp '( 0~

TEtECOM REGULATORY AUTHORITY OF INDIA~ ~ 'f-TCl'l, uIClI6'<<;'l!c'f ~'5'Q lWf,

Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg.(-gxMT fitc?r ~), rrt ~-110002


No.l(743)/2019-HTI Dated the. " r[(,1. March, 2020

ToShri Yogesh Sapkale

706, Triveni Tower, Bhagwan Nagar

I<atemanivli, Kanyan East

Maharashtra - 421306.

SUBJECT: SUPPLV OF INfORMATION UNDER THE PROViSIONS OF THE RIGHT TO

INFORMATION ACT, LOOS-Compliance of Appehate Order.

Sir,

Please refer to your application dated 06.03.2020 filed online in the RT! portal of

DoT vide registration No. DGTHQjR/E/20/00018, which is received through transferred on the

RTI portal of TRAI vide registration No. TRAOl/R/T/20/00023 and letter No.TERM/Pune/ Adrnin-

21/RTI/2019-20/137 dated 06.03.2020 for providing information under the provisions of the

Right to Information Act, 200S regarding action taken status on complaint for not supplying the

requisite information related matter.

2. In the above context, it is informed that earlier the direction of Appellate Authority

vide order dated 5th November, 2019 to share the additional information to the appellant was

inadvertently left. Now, in compliance to Appellate Authority's decision dated 05.11.201~ which

has been issued in response to your appeal dated 14.10.2020 under the provision of RTI Act,2005, the additional information is furnished:

Point Reply

!\10.

1 As per new Regulation i.e. "Telecom Commercial Cornrnunlcations CustomerPreference Regulations, 2018 (6 of 2018)" Telecom Service Provider are fullyresponsible for registration of all entities of UCC ecosystem including

telemarketers. The information relating to names of telemarketers, header \I assigned etc. is available with the respective service provider. TRAI is having no

~ ~f~u~rt~h__e~r_i_n_f_o_r_m_3_t_io__n_i_n_t_h_is__re~g~a_r_d__to~p_r_o_v_id_e_. ~I

Yours faithfully,

J (/j,sl,:t~". ill --0hjl '1--~['-/1v .V.I·J v

\!J 11! { S.K. Dutta]

Centra! Public Information Officer

Tele: 011-23664503

r: "..; JI:,...orrH.u •.••... -

-2- No.l(743)!2019-RT\

Copy to:For information w.r.t above mentioned

application vide Registration

No.DGTHQjRjEj20j00018 dated

06.03.2020.

The Dy. Set:re'tary (Cood.) &

Nodal officer (RTI)Deptt. of TelecommunicationsMinistry of Communications & ITSanchar Bhawan, 20 Ashoka Road

New Delhi -110001.

Shri Pramod S. Sapkale

CPIO & Director tAdmn)

Ministry of communications

Department of Telecommunications

Office of Advisor Maharashtra LSA

eTO compound, Church Road, Camp

Pune - 411001.

For information w.r.t above mentioned

letter dated 06.03.2020.

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TO BE ISSUED IN HINDI

r= . . ~1J?I <I>T~

~ ~'{tiT·II \{fcr~lIll iij) ~TELECOM REGULATORY AUTHORITY OF INDIA

~ ,&xti'il lx 'l1Cl"l, \Jjql!5x<51l<51 ~ "l1flf,

Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg.(gxRr fflcT m), ~ ~-11 0002



No. 1( 163)/2020-RTI

To

Dated the '2o~March, 2020

Shri Farhat Shafique Ansari515 Juned Nagar, CD. Barfiwala Road

Andheri West, MumbaiMaharashtra - 400058.

SUBJECT: REQUEST FOR SUPPLY OF INFORMATION UNDER THE PROVISIONS OF THE RIGHT TOINFORMATION ACT, 2005.

Sir,Please refer to your application dated 09.03.2020 for providing information under the

provlsions of the Right to Information Act, 2005 regarding granting of licenses to Telecom/DTH Operatorsrelated matter. In this context, the following is furnished:

Point Reply

No.

1 The information sought by you vide this point is not specific. The issue regarding granting of

licenses to Telecom Operators is concerned, the same is dealt in the Department of

Telecommunications (DoT), therefore a copy of your application is being transferred to

Department of Telecommunications (DoT), in terms of section 6 (3) (ii) of the RTIAct, 2005 for

furnishing information.

As far as the issue regarding ranting of licenses to DTH Operators/registration of Multi SystemOperators (MSOs) is concerned, the same is dealt by the Ministry of Information andBroadcasting (MIB). Therefore, a copy of your application is being transferred to Ministry ofInformation & Broadcasting (MIB), in terms of section 6 (3) (ii) ofthe RTIAct, 2005 forfurnishing

information.

2 All DTH Operators/MSOs are required to comply with the Regulations/Tariff Orders issued from

time to time. In case of non-compliance, action as deemed fit is taken by TRAI as per the

provisions of TRAI Act, 1997.

2. The Appellate Authority in TRAI under section 19 (1) of the "Right to Information Act, 2005"

is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, Mahanagar Doorsanchar

Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002, Tele: 011- 23221856, Fax: 011-

23235249.

~vttw .r:

-r; ;;3jyCW(S.K. Dutta)


Yours faithfully,


Registration No.: TRAOI/R/E!20100203


Name: Kshitij Dutta

Date of Receipt:

-~Jr\)';~~-- - - \

14!03/2020\ RTI REQUEST DETAILS


Gender: Male

Address: B 33 Mahesh Nagar, Ambala Cantt, Pin:133001

State: Haryana

Phone No.: Derails not provided


Country: India

Mobile No.: +91-9467228866

Status(RurallUrban) : Urban Education Status: Graduate- -- ---

Is Requester Below Poverty Line NoCitizenship Status

Indian? •


Does it concern the life or No/Normal)Request Pertains to :

Li berty of a Person? :

Information Sought: To

The Public information Officer

Sir

Subject Request for information under Right to Information Act2005.

I Kshitij Dutta Son of Late Sh Aj it Dutta resident ofHNo B 33Mahesh Nagar Ambala Cantt Haryana 133001 mobile number946722S?l66 wish to seek information as under

List of LOCAL CABLE OPERATOR state wise, district wise PunjabHimachJPradesh Haryana Chafidigarh Rajasthan Uttar PradeshUttarakhand and Jammu and Kashmir

List of operators registered as MULTI SYSTEM OPERATOR andLOCAL CABLE OPERATOR Punjab Hirnachal Pradesh HaryanaChandigarh Rajasthan Utrar Pradesh Urtarakhand and Jammu andKashmir

list of companies or service provider for cable tv services PunjabHimachal Pradesh Haryana Chandigarh Rajasthan Uttar PradeshUrtarakhand and JanHTIU and Kashmir

r hereby inform that following formali ties have been completed byme

That 1 have deposited the requisite fee online

1 need the photocopy of the documents or online via portal or ernail ifsent physically r am okay to make the payment as per the page

That J am Citizen ofIndia and 1 am asking the information as Citizen

https:l/rtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=MAkl%2B03000i2E5p5xgMncELQ2F9GLISJMKxOq04aD%2Fg%3D 1/2 .

RTI Details ,

J assurethat J shall not allow circulate the information received in~·case and under any circumstances with any person or in any mannerwhich would be detrimental to the Unity and Sovereignty or Againstthe Interest of India

Kshitij DuttaDated 14 March 2020

, P~int-I Save Close..__ ----l

https:llrtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=MAkl%2B03000i2E5p5xgMncELQ2F9GLISJMKxOq04aD%2Fg%3D 2/2.


..,~~W cm31fu<lm

'JiI~d)lI ~\{ti'ill~ f4PtllIJi<t> ~TELECOM REGULATORY AUTHORITY OF INDIA

~ ,& '1fiill"! ~, \ilqli5'<C'lIC'I ~ l1rf,Mahanagar Doorsanchar Bhawan. Jawahar Lal Nehru Marg.

(~ fi'icT m), ~ fu;c;tt-110002

(Old Minto Road). New Delhi -110 002~~

No. 1(164)/2020-RTI Dated the ~ Jt,.. March, 2020

ToShri Kshitij DuttaB-33, Mahesh NagarAmbala Cantt (Haryana) - 133001.

SUBJECT: REQUESTFORSUPPLYOF INFORMATION UNDERTHE PROVISIONSOF THERIGHTTO INFORMATIONACT,2005.

Please refer to your application dated 14.03.2020 filed online in the RTIportalof TRAI vide Registration No. TRAOI/R/E/20/000203 for providing information under theprovisions of the Right to Information Act, 2005 regarding CableOperators related matter. Inthis context, the following is furnished:

Point Reply

No.

1 to The information sought by you vide these points pertains to Ministry of

3 Information and Broadcasting (MIB). As registration of MSOs and LCOsis administered by MIB. Therefore, your application has already beentransferred to Ministry of Information & Broadcasting (MIB) online on20.03.2020 in terms of section 6 (3) (ii) of the RTI Act, 2005 for furnishing

information.

2. The Appellate Authority in TRAIunder section 19 (1) of the "Right to InformationAct, 2005" is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road,New Delhi-110 002,Tele: 011- 23221856, Fax: 011- 23235249.

Yours faithfully,

~~'} -O/"J! } ,-O),O


Tele: 011-23664503

RTI Details. ~

RTI REQUEST DETAILS-~).&~jRegistration No.: TRAOVR!E/20!00201 Date of Receipt : 14/03/2020

Name: Lalit Meena


Gender: Male

Type of Receipt: Onlinc Receipt

53/45, ground floor, Ramjas Road, Block 53, Karol Bagh, Delhi,Address: Pin: 110005

State: Delhi Country: India

Phone No.: Details not provided Mobile No.: +91-7014199132

Email: zeuslalit(C:1J.gmail.com

Status(RurallUrban): Urban Education Status: Graduate




Does it concern the life or NorNormal)Liberty of a Person? :


Sir/Mam

I would like to receive a list of all MSC codes, their respectiveoperators and date of commission of those codes for Bihar and UP.

Additionally iwould also like to get information as to how manymobile numbers are active in Bihar and UP.

Information Sought:

Additionally also tell me if i can get all the active numbers in Biharand UP.

Kindly provide data about Bihar and tJP seperately in the aboverequests.Thank You

Save Close

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Through- E-Mail only



F.No. May/2020/RTITo

Dated: May, 2020.

Sh. Lalit Meena,53/45, Ground Floor, Ramjas Road,Block-53, Karol Bagh,Delhi-110005.[Through E-Mail: [email protected]]

Sub: Supply of information under the provisions of the Right to Information Act,2005.

Sir,Please refer to your RTI applications dated 14.03.2020 received online on the RTI

portal of TRAI vide Reg. No. TRAOIIR/E/20100201 for provide information under theprovisions of the Right to Information Act, 2005 regarding the list of all MSC codes for Bihar& UP related matter. In this context, the following is furnished:

Point ReplyNo.1. The information relating to MSC codes are available with Department of

Telecommunication (DoT). Therefore, your application has been transferred online toDoT for providinq information directly to you.

2& TRAI publishes Telecom Subscription Data every month and is uploaded in official3. website. This report contains data relating to Wireless Subscribers, Service-Area

Wise & Telecom Service Provider Wise (TSPs). The same are accessible In the URL:https: 1 Imain.trai.gov.inl release-publicationl reportsl telecom- subscriptions-reports(Annexure-I & 11 may be referred).

The State/UT Wise Wireless Subscriber Base is published in the Indian TelecomServices Performance Indicators Reports quarterly and is available on the TRAIwebsite www.trai.gov.in and is accessible at URL: https://main.traLgov.in/release-publicationl reports 1 performance-indicators-reports .

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act,2005 is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,MahanagarDoorsancharBhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-2323-21856, Fax: 011-23235249.

Yours faithfully

tr",,1,..,..~


Tele: 011-23664503

•

3/16/2020

IRTI Details

RTI REQUEST DETAILS

TRAOIIRlT 120100026Registration No. :

_--Ibilv>v-oDate of ] 3/03/20200

Receipt:

Department of Telecommunications on 13/0312020 With ReferenceTransferred From : Number: DOTEURlEfl0100 167

~-~- - --

Remarks: for reply, if any.

Electronically Transferred fromType of Receipt:

Other Public Authority

Name: Ruaani Ahmad Baba


Gender: Male

Address: Room No. 11, U-37!24, U Block. DLF Phase 3, Sector 24, Gurgaon,Pin: 122022

State: Haryana Country: India


. +91-MobIle No.: 9622440045

Email: ruaaniahmad@gmail .com

UrbanStatus(RurallUrban) :

Education AboveStatus: Graduate

Letter No.: Details not provided


L tt D tDetails not

e er a e: id dproVl e


Amount Paid: 10) Mode of PaymentPayment Gateway

- !Does it concern the life or No(Nonnal)

Liberty of a Person? :

Information Sought:

\.,~original Rh Text:

~f >

RequestPertains to :

Hi.My number is 9621440045 and my Service Provider is Airtel.From past 1 month, apart from 1.5 GB daily data, I need to purchaseadditional data daily of Rs 98 and Rs. 48 as my data exhausts veryquickly. Even sometime Ihave to purchase twice or thrice, theadditional pack. Iwant to know why my data gets exhausted soquickly. Today I purchased, 3 GB data worth Rs. 48 at 5 P.M and at6:30 P.M approx. all my 3 GB data was gone. They are doingunauthorized deductions of my data packs so as to compel me topurchase more and more packs. Supreme Court has ordered them topay their outstanding dues and this is how they are generating moneyto pay their dues.1 contacted then a number oftimes, but no result.I want complete details of how much data was given and how much Ibad consumed.

Hi.My number is 9622440045 and my Service Provider is Airtel.From past 1 month, apart from 1.5 GB daily data, I need to purchaseadditional data daily of Rs 98 and Rs. 48 as my data exhausts veryquickly. Even sometime I have to purchase twice or thrice. theadditional pack. I want to know why my data gets exhausted soquickly. Today I purchased, 3 GB data worth Rs. 48 at 5 P.M and at

https:llrtionline.gov.in/RTIMIS/NODALlRTIDetails. php? reg=a5PdqwB 1a0 RgeiX.A.JNqcvcSO%2Bv3SXDdZTlg PRiN pUaM%3D 1/2

RTI Details

6:30 P.M approx. all my :3 GB data was gone. They arc doing ,unauthorized deductions of my datapacks so asto compel me to ;:::hpurchasemore and more packs. SupremeCourt hasordered them to L<Ypay their outstanding duesand this is bow they are generating moneyto pay their dues.I contacted then a number of times, but no result.I want complete details of how much data was given andhow much Ihad consumed.

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/



F.No. May/2020/RTI Dated: 9th May, 2020

To

Shri Ruaani Ahmad Baba

Room No. 11, U-37/24, U Block, DLF Phase 3

Sector 24, Gurgaon

Harvana' -Pin: 122022.

ruaaniahmad(@gmailocom

SUB: 'Supply of information under the provisions of the Right to Information Act, 2005.

Sir,

Please refer to your application dated'13.03.2020 filed on line in the RTI portal of DoT vide

registration No.DOTEL/R/E/20/00167 which is received through transferred on the RTI Portal ofTRAI

vide registration No.TRAOI/R/T /20/00026 for providing information under the provisions of the Right

to Information Act, 2005 regarding complaint against M/s. Airtel for data consumption related

matter. In this context, the following is furnished:

·_1 •

S.No. Reply

1 IRAI Act, 1997does-not envisage handling of individual consumer complaints

However, complaints received in TRAI are forwarded to the concerned service providers

, for appropriate action. The information about details of consumption of Data is not

maintained in TRAI, hence the information sought by you is not available in TRA!.

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act, 2005 is

Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,

MahanagarDoorsancharBhawan, Jawaharlal Nehru Marg, Old Minto Road, Nf(w Delhi-110002, Tele:

011-2323-21856, Fax: 011-23235249,

Yours faithfully

l~~

(S.K. Dutta)


Tele: 011-23664503

Copy to:

The Dy. Secy. & Nodal Officer (RTI)

Deptt. Of Telecommunications

Ministry of Information & Technology

Sanchar Bhawan J 20 Ashoka Road

New Delhi -110001.

For information W.r.t. the above mentioned online RTI

application vide registration no. DOTELjRjEj20j00167

dated 13.03.2020.

3/16/2020

RTI REQUESTR::::IL~--"--..__~1V'~Registration No.: TRAOI/R!E!20!00205 Date. of Receipt : 15/03/2020


Language of Request English

DINESH SINGHName: MALI K

MaleGender:

~--- '~'-~~-'------.

Address: AIR FORCE STATION Shillong, Upper Shillong, East KhasiHills,Nonglyer, Pin:793009

State: Meghalaya

Phone No.: -+91-7726977078

Country: India

Mobile No.: +91-772697707'6

Email: dineshmalik [email protected]

Education Status: Above GraduateStatus(RurallUrban): Rural

Is Requester Below Poverty Line No? .

Amount Paid: 10)


Does it concern the life or No(Nonmd)Lib erty of a Person? :

Informa tion Sought:

,


I am an old subscriber ofAirtel prepaid number 7726977078 sincelast 6 years, however my circles changes frequently due tome being adefence personnel. My alternate number is 9472197789 BSNL.During my previous posting at Bihar the network was poor but Icontinued Airtel service as this number was being used for most ofmy official purposes. On 28 Aug 19, the network was distributed.Considering that recharge is exhausted, I recharged it for Rs. 448 for::,months Unlimited pack. However the services were not resumed, so1recharged it again for Rs. 448 on 01 Sep 19 considering thatprevious recharge attempt isfailed. However, it reflected later thatboth recharges were successful and valid upto Feb 20. Thereafter Igot transferred to Shillong where 1 found that the network is Nil . Itried for porting out to BSNL but learnt that my recharged amount Rs.896 will lapse. Since Sep 19 tit! date, I am requesting through variousmedia/authority tor refund of amount wasted clue to poor Services andwent unutilised. but in replies I am getting 1~11seassurances, apologiesand nothing else. I raised complaint on 1211198 at least 20 times. Itwas denied to register complaint for refunds, however complaint forpoor Network was registered (C4GSP31229329640) which wasdisposed off without any improvement. 1 approached Airtel Twitterhandle vide my account dineshmalik1975 but even after more than200 messages, no refunds were provided. However I was offered talktime upto Rs. 400 which I refused as it was of no use. r approachednodal officers and appealete authority but no resolution provided til ldate. nodalofficer.jktdnn.aitel.corn and [email protected] failed to resolve the issue. To my initial at least 60-70 emails, acopy paste reply as Please share the complainant number in yourernail subject line to enable us to assist you with your query wasreplied which is a mockery of the system. Finally when I raised issuew-ith crRAI through R'Tl. it was replied to approach to PublicAuthorities ! consumer forum. It is again an irony of the system that

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RTI Details

for a refund ofRS. 896/- I have to spendRs. 10000/- as"advocatefee,which I shall do finally. Now the reply from nodal officer is that theyare improving the servicesand I shall assist them in installation of anew tower....wow. Now my queries are 1. As er TRAI Act 1997"-what is the provisions for initiating action by TRAI againstsuchdefau!!.eroperator.2. As per existing rules and regulations, is acustomer eligible for refundsif operator fails to provide servicesforwrucll an amount hasbeen paid.

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TELECOM REGULAT ORY AUTHORITY OF INDIAMahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,

(Old Minto Road), New Delhi - 110002

F.No. 167/2020/RTI Dated: 22nd June, 2020

To

Shri Dinesh Singh Malik

AIR FORCESTATION Shillong, Upper Shillong

East Khasi Hills, Nonglyer

Meghalaya-793009.


SUB: Supply of information under the provisions of the Right to Information Act, 2005.

Sir,

Please refer to your application dated 15.03.2020 filed online in the RTI portal of TRAI vide

registration No. TRAOI/R/E/20/00205 for providing information under the provisions of the Right to

Information Act, 2005 regarding refund of amount wasted due to poor Services related matter. In this

context, the following is furnished:

S.No. Reply

1 TRAI Act, 1997 does not envisage handling of individual consumer complaints by TRA!. The

service providers have to redress the complaint of the consumer as per the framework for

redressal of complaints by service providers laid down by TRAI through the Telecom

Consumers Complaint Redressal Regulation, 2012 dated 05.01.2012. Consumers may file a

complaint with the Complaint Centre of the service provider through the toll free

Consumer Care Number. In case, the complaint is either not resolved by the Complaint

Centre of the service provider or the consumer is not satisfied with the redressal of his

complaint, he may file an appeal with the appellate authority of the concerned service

provider for redressal of his complaint. These regulations are available on TRAI

website www.tral.gov.in.

Further, TRAI has no power to impose the penalty directly on the service providers.

However, TRAI can file a complaint with the first class Judicial Magistrate for imposition of

penalty under section 29 of the TRAI Act, 1997.

2 There is no regulation regarding refunds, issued by TRA!.


Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,

MahanagarDoorsancharBhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele:

011-2323-21856, Fax: 011-23235249.

IYours faithfully

(S.K. Dutta)


Tele: 011-23664503

.'

3/16/2020 (-

RTf REQUEST DETAILS =--=~~'}J'1flRegistration No.: TRAOI/RJE/20100206 Date of Receipt : 16/03/2020 ([)

RTI Details


Name: Rajesh...-:-.:..--'2ND CROSSNAGAPPA BLOCK SRIRAMPURAM DEVAIAH

Address:PARK, BANGALORE, Pin:560021

Gender: Male

State: Karnataka Country: India


mail: NRSBl@YAI -IOO.COM

Status(RuraIlUrban): Urban




Amount Paid: 10) Mode of Payment PaymentGateway

Does it concern the life or NotNormal)Libert y of a Person? :

Request Pertain s to :

This is regarding IDEA cellular services claim that we cannotrecharge from main balance in my prepaid mobile numberusingUSSD codes. The IDEA people are telli ng that the main balance in

Information Sought: my mobile number 9743285826 cannot be used for any pack rechargeHas TR-A.Tdebarred from using my main balance for pack recharges.

No USSD code isworking and IDEA refused to take a complaint

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."

-"1'i:"f'fl

<fi! 3ffi?r<l5H

TELECOM REGULATORY AUTHORITY OF INDIAMahanagarDoorsanchar Bhawan, Jawahar Lal Nehru Marg,


F.No. 1(168)/2020/RTI Dated: 10th June, 2020

To

Shri Rajesh2ND CROSSNAGAPPA BLOCKSRIRAMPURAM DEVAIAH PARKBANGALORE (Karnataka)-560021.


SUB: Supply of informa tion under the provisions of the Right to Information Act,

2005.

Sir,

Please refer to your application dated 16.03.2020 filed online in the RTI portal ofTRAI

vide registration No. TRAOI/R/E/20/00206 for providing information under the provisions of

the Right to Information Act, 2005 regarding USSDcode related matter. In this context, the

.following is furnished:

S.No. Reply

1-2 Vide the above RTI application you have not sought any specific information,

hence, TRAI has no information to provide.

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act,

2005 is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,

MahanagarDoorsancharBhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-

110002, Tele: 011-2323-21856, Fax: 011-23235249.

Yours faithfully

(S.K. Dutta)


Tele: 011-23664503

6/10/2020 oD ,L..tf,2-0- - -- - - - ----'----i--==-,""-----

I

RTI Details

J RTI REQUEST DETAIL S

Registration No.: TRAOIlRJT/20!00024 Date of Receipt : 13/03/2020

Department of Telecommunications on 13!03/2020 With Reference Number:, Transferred From :

DOTELJR!Ei20/00218

RTI application is being transferred under Section 6(3) of RTI Act, 2005 ;Sh.S.K.Dutta, CPIO, Telecom Regulatory Authority of Ind ia, Mahanagar !

Remarks: Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Min to Road, New Delhi-110002 for providing information, if any, directly to applicant/ tr ansferr ing tothe concerned CPIO.

Electronically Transferred from OtherType of Receipt:

Public Authority

Name: Rajat Bhalla

Address: Sector 4, 435, G2, Vaishali, Ghaziabad

State: Urtar Pradesh


Gender: Male

Country: India


+91-Mobile No. : 9891102173

Email: [email protected],

Status(RuraIlUrban) Urban Education Status Above Graduate I

Letter No.: Details not provided L tt D tDetail.s not

e er a e: ·d dprovi e


Cit izenship IndianStatus

Amount Paid: 10) M d f· P t Paymento eo aymen G tareway

Does it concern the No(Normal)lif e or L iberty of a

Person? :

R P· S.K.Durta

equest ertamsto:

The issue is related to low speed of Airtel at my LOCATION, and NO 4g service,despite paying for 4G from past 1 month.As I am paying for 4g, I should have toget the full compensation as I suffered a lot due to this, and NO SUPPORT ATALL I GOT FROM THEIR SIDE.

I have sent many many mai Is to them last month, but they told me due to someInformat ion Sought

upgradation, 4g services at my location is down.

MY SIMPLE QUESTION IS, IF THEY l.TNABLE TO PROVIDE 4G SERVICES,THEN WHY THEY ARE CHARGING FOR 4G PLANS.

ATLEAST A C9MPENSATION REQUIRED, AS I SUFFERED ALOT ON THISand feels cheated as well

Original RTI Text: The issue is related to low speed of Airtel at my LOCATION, and NO 4g service,despite paying for 4G from past] month.As 1 am paying for 4g, I should have toget the full compensation as I suffered a lot due to this, and NO SUPPORT ATALL I GOT FROM THEIR SIDE.

I have sent many many mails to them last month, but they told me due to some

https://rtionline.gov.in/RTIMIS/NODALlRTIDetail s :php?reg= Dy40shf9c%2 Bdu6v3p%2F esZ5SUxxclrq85Sh ijB1Gs3Ugw%3D 1/2

RTI Details

upgradation, 4g servicesat my location is down,

MY SIMPLE QUESTION IS, IF THEY lJNABLE TO PROVIDE 4G SERVICES,THEN WHY THEY ARE CHARGING FOR 4G PLANS.

ATLEAST A C9MPENSATION REQUIRED, AS 1SUFFERED ALOT ON THISand feels cheatedaswell

I Print 11 Save 11 Close I

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TELECOM REGULATORY AUTHORITY OF INDIAMahanagarDoorsancharBhawan, JawaharLalNehruMarg,


F.No. June/2020/RTI

To

05th June, 2020Dated:

Shri Rajat Bhalla

Sector 4,435, G2, Vaishali

Ghaziabad (Uttar Pradesh).Email: [email protected]

SUB: Supply of information under the provisions of the Right to Information Act,

2005.

Sir,

Please refer to your application dated 13.03.2020 filed online in the RTI portal of DoT

vide registration No.DOTEL/R/E/20/00218 which is received through transferred on the RTI

Portal of TRAI vide registration No.TRAOI/R/T/20/00024 for providing information under the

provisions of the Right to Information Act, 2005 regarding complaint against M/s. Airtel for low

speed of 4G network related matter. In this context, the following is furnished:

S.No. Reply

1 TRAI, Act,1997 does not envisage handling of individual consumer complaints.

However, complaints received in TRAI are forwarded to concerned Service Providers

for appropriate action. Vide the RTI application, you have not sought any information

under RTI Act, rather you have requested for redressal of your complaint.

Further, the Customer can raise the grievance to the concerned Service Provider as

per provisions under "Telecom Consumer Complaint Redressal Regulations, 2012"

which are available in public domain at http://main/trai.gov.in detailing theguidelines. As per TRAi's Regulations there is no provision for payment of

compensation to consumers in such matters.

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act,

2005 is Shri S.K. Mishra, Pr. Advisor (F&EA)' Telecom Regulatory Authority of India,

MahanagarDoorsancharBhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002,

Tele: 011-2323-2i856, Fax: 011-23235249.

Yours faithfully

A~.~'-V~ _

(S.K. Dutta)


Tele: 011-23664503

-2-

Copy to:


Deaptt. Of TelecommunicationsMinistry of Information & TechnologySanchar Bhawan I 20 Ashoka Road :New Delhi -110001.

For information w.r.t. the above mentioned

online RTI application vide registration no.

DOTEL/R/E/20/00218 dated 13.03.2020.

To,Central Public Information Officer (CPIO)Telecom Regulatory Authority of IndiaMahanagar Doorsanchar Bhawan,Jawahar Lal Nehru Marg (Old Minto Road)Delhi-110002

.~

\.1

Sir,

Dated: - 13.03.2020

•

The applicant is seeking the information under the Right to Information Act 2005,please providethe answers of below mentioned questions;

(~ . \

4., ~

J - 17@5.

1. When was the TRAI, DTH (HO Channel) and (SO Channel) annual and monthly

subscription package plan ended in the year 20197 Kindly provide hard copies ofnotifications of TRAI new rules/regulations.

2. Whether DTH (Direct to Home) service provider company i.e. TATA SKY LTD., had

empower to provide one month free (HO Channel) and (SO Channel) subscription

package plan to the customers after TRAI new rules/regulations implemented inmonth of February or March 20197 If yes then kindly provide hard copies ofnotifications of TRAI new rules/regulations.

Whether DTH (Direct to Home) service Provider Company i.e. TATA SKY LTD. hadauthority to provide (HO Channel) and (SO Channel) monthly subscription packageplan to the customers after TRAI new rules/regulations implemented in 20197 If yes

then kindly provide hard copies of notifications of TRAI new rules/regulations.

How many months subscription package plan (HO Channel) and (SO Channel) canbe provide to the customers by DTH (Direct to Home) service Provider Companiesi.e. TATA SKY LTD. AIRTEL etc. after TRAI new rules/regulations which is

implemented in 20197 kindly provide hard copies of notifications of TRAI newrules/regulations.

Whether DTH (Direct to Home) service Provider Company i.e. lATA SKY LTD. had-authority to provide (HO Channel) and (SO Channel) a free monthly subscriptionpackage plan to the customers on new connection after TRAI new rules/regulationsimplemented in 20197 If yes then kindly provide hard copies of notifications of TRAInew rules/regulations.

no.-~1fJ.::1J2JS.JndIY send me the

~~APPLICANTMUTIUR REHMANS/O.LATE. AFZAl UR REHMANR/O H.N0.479,CHITLA GATECHAWRI BAZAR,DELHI-11 0006ft ~f"'\n11 r f\ 1(",\ 7('"\11 '2('"\" ')'2,1

The requisite fees has been paid vide postal receiptinformation with regard to the aforementioned questions.

Delhi

By Post


TElECOM REGULATORY AUTHORITY OF INDIAMahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,


No. 1(170)/2020-RTI Dated the 27 May, 2020.

To

Shri Mutiur Rehman,

S/o Late Afzal-Ur-Rehman,

H.No. 479, Chitla Gate Chawri Bazar,

Delhi-110006.

SUBJECT: REQUESTFORSUPPLYOF INFORMATION UNDER THE PROVISIONS OFTHE RIGHT

TO INFORMATION ACT, 2005.

Sir,Please refer to your application dated 11.03.2020 for providing information under

the provisions of the Right to Information Act, 2005 about DTH related matter. In this context,

the following is furnished:

Point Information

No.

1 & 2. Information about A-la-carte channels, broadcasters' bouquets, FTA bouquets

etc. offered by the DPOs is available on the DPOs website under the consumer

corner link. e.g :- Tata Sky consumer corner link: https://www.tatasky.com

/wps/portal /TataSky/consumer- corner Bharti Telemedia (Airtel) consumer

corner link: https:/Iwww.airtel.in/ditital-tv/customercorner

It is permissible to the service providers to offer any promotional schemes on

distributor retail price per month of a-la-carte pay channels available on its

platform.

3,4,5,7 Clause 4 of the Telecommunication (Broadcasting and Cable) Services (Eighth)

&8. (Addressable Systems) Tariff Order, 2017, dated 03.03.2017 may be referred to

know the declaration of network capacity fee and the manner of offering of

channels and bouquets by the distributors. The said tariff order is available on

the link: https://main.trai.gov.in/sites!default/files/Tariff Order English

3%20March 2017.pdf

6. Clause 4(10) inserted by second amendment of Tariff order dated 01.01.2020

reads as under:.

"(10) It shall be permissible for a distributor of television channels to offer longterms subscriptions and declare respectivenetwork capacityfee, distributor retailprice and duration of all such subscriptions" The said amendment to the tariff

order is available on the link:https:ijmain.trai.gov.in!sites/default/files!Regulation Tariff Order01012020.pdf.

(j)

2. The Appellate Authority in TRAI under section 19 (1) of the "Right to Information

Act, 2005" is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,

Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002,Tele: 011- 23221856, Fax: 011- 23235249.

Yours faithfully,


Tele: 011-23664503


\RTI REQUEST DETAILS



Gender: Male

Registr ation No.: TRAOJ/R/E/20100207

Type of Receipt : Online Receipt

Name: Vinod Bhatt

17, Shyam Vill a-2, Gala Gymkhana Road, Opp. Devyana Residency,Address:

South Bopal, AHMEDABAD .GUIARAT, Pin:380058---".--.---.-~--~----------

State: Gujarat

Phone No.: +91-7600056409

Country: India

Mobile No.: +91-8980003860

Email : vinodmbhatt53@gmail .com


Is Requester Below Poverty NoLin e? :




Does it concern the life or NotNonnal)Liberty of a Person ? :


1. Whether TRAJ have issued any regulatory guidelines to the MobileService Providers in India for handling Prepaid and Post Paid plans.If soprovide brief gisrs thereof or soft copy of such comprehensive guidelinesIn vogue2. What arc basic guidelines for determining various Pre Paid MobileTarrif Plans by any service provider3. Can service providers have liberty to fix the tarrif for different Pre PaidPlans including for providing new connection and or for converting PostPaid Plan into Prepaid Plan4. What are basic guidelines for converting existing Post Paid Mobile Planto Prepaid Plan5. Can Service Provider insists for fresh KYC procedures when anyexisting KYC compliant Post Paid Plan holder request for conversion toPrepaid Plan6.. Is it mandatory to change existing SIM card while converting the planfrom Post Paid to Pre Paid or Vis-a-vis

Information Sought: 7 Can any service provider change plan tarrif/ rental of the existing postpaid plan without consent of the customer8 What is the process for applying for Mobile Number Portability that ischanging the service provider by retaining the existing number9 Can any customer request for MNP with change of plan i.e. Post PaidPlan to Pre paid plan to a new Service Provider10 What is maximum time taken for considering MNP request and duringthe process whether incoming/out going call and SMS facil ities providedby the existing Service Provider are continued or stopped immediatelywhile applying11 Can a customer apply forMNP on line or has to make written requestIn person12 TRAI is aware that Vodafone-Idea is not displaying its initial Pre PaidPlan Tarrif on their official Website and or in other publicity material andcharging comparatively higher amount of tariff of about Rs5001- plus for28 days validity, which is far in excess than average monthly tariff andwhetherTRAI is considering the same as un-fare practice

[ Print Irs~~-'lr c.~~~~Jhttps://rtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg" B71hg Iz102cfvRg HAgVb%2F%2 Bs 15umFnw%2 Fle85J nluq9KY%3D 1/2

TELECOM REGULATORY AUTHORI TY OF INDIAMahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,


F.No.l(l71)/2020-RTI 06th June ,2020Dated:

To

Shri Vi nod Bhatt

17, Shyam Villa-2, Gala Gymkhana Road, Opp. Devyana Residency

South Bopal, AHMEDABAD

Gujarat-380058.

[email protected]


Sir,


registration no. TRAOI/R/E/20/00207 for providing information under the provisions of the Right to

Information Act, 2005 regarding postpaid/prepaid plan, MNP related matter. In this context, the following

is furnished:

S.No Reply

1 to As per the existing tariff framework, the tariff for mobile services is under forbearance except

3 national roaming. Telecom service providers are free to decide the rates for calls and condition

such as validity period on the basis of input cost, competition and other commercial

considerations.

4 TRAI Direction dated 1st September,2008, inter-alia, mandates no access provider shall provide

&6 for any condition such as the requirement of obtaining new SIM or change of telephone number,

etc., by any telecom consumer who seek to migrate across plans or across postpaid and prepaid

tariff, Provided that, the direction contained in this sub-paragraph shall be applicable in relation

to migration from prepaid platform to postpaid platform subject to operational feasibility.

5 All Telecom Service Providers (TSPs) are governed by the License Agreement entered into with

Department of Telecommunications (DoT). Matters relating to KYC relate to subscriber's

verifications. Instructions regarding subscriber's verification are issued by DoT and

implemented by the Field Units of DoT. Therefore, a copy of your application has already been

transferred to DoT online on 21.04.2020 in terms of Section 6(3) (1) under the provisions of the

Right to Information Act, 2005 for providing the information on relevant issues.

7 The Telecommunication Tariff (43rd Amendment) Order 2006 dated 01.09.2008 issued by TRAI,

inter-alia, provides that tariff plan once offered by an Access Provider shall be available to a

subscriber for a minimum period of Six Months from the date of enrolment of the subscriber to

that tariff plan. No tariff item in a tariff plan shall be increased by the access provider during the

said six month period. This amendment is available on TRAI Website.www.trai.gov.in. Telecom

service provider can change; withdraw any plan in any service area as per commercial suitability.

8 to The eligibility criteria for making parting requests; and requests for parting of mobile number

11 are stipulated in the Telecommunications Mobile Number Portability Regulations, 2009, as

amended from time to time. These Regulations can be assessed in the TRAI website at the

URLhttp://www.trai.gov.in/sites/defa ult/fi les/201208081218350931511 Regu lation23sep09%

5B1%5D.pdf

After review, the MNP process amended through Telecommunications Mobile Number

Portability (Seventh Amendment) Regulations, 2018, which can be assessed at the URLhttps://www.trai.gov.in/sites/default/files/RegulationsMNPEng13122018.pdf.

FAQs on the MNP Process available at the URL

https:/ /www.trai.gov.in/faqcategory/mobile-number-portability provides all the information

relating to mobile number portability.

12 Information sought by you vide this point is not available in TRAI.


Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, Mahanagar Doorsanchar

Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-2323-21856, Fax: 011-

23235249.

Yours faithfully

A ~ti,,- .-rz->(S.K. Dutta)


Tele: 011-23664503

RTI Details6/10/2020

RTI REQUEST DETAILS1\Registration No.: TRAOI/R/E/20100208 Date of Receipt : 17/03/2020

~-~"~" """"""--""" - ;

Language of Request: EnglishType of Receipt: Online Receipt

Name: BSR NARASIMHAM Gender: Male

Address: H.NC}2-19-56/FL S'IREE}' NO.S, KALY ANAPURI COLONY,UPPAL, HYDERABAD, Pin:500039

State: Telangana Country : India


Email: srecramanarasimham@gmail .com

Status(RuraIlUrban): Details not provided




Amount Paid: 10)

Does it concern the life or No(Normal)Liberty of a Person ? :

Mode of Payment

S,K.DuttaRequest Pertains to :

BackgroundMy mobile number 91-9701902105. after years of connectivityproblem raisedcomplaint to AIRTEL in November 2019. Problem notsolved hence made PORT REQlJEST on 30.01,2020. PaidRs850 andNIL dues to AIRTEL on 30.01.2020 and RELIANCE .no accepteddocuments, given new sim with samenumber, activated it on02,02.2020. Subsequently AIRTEL raisedbill for Rs.143.59 but theirpayment online portal not accepted payment due to technical errors.Reliance Jeo Cuxtomer reminded me on 13.3.2020to pay which Icleared visiting Airtel Stores on 13.3.2020 BUT RIL lEO terminatedservice on 14.3.2020 citing Rs Zero paise Fifty Nine balancedue toprevious Operator.

Information Sought: Question1. On PORT REQUEST datewith ZERO duesto previous Operator,Reliance Jio acceptedapplication and issued new sim andactivatedservice. TRAI to clarify power of RELIANCE JEO to terminateservice citing mere paise 59 due on account subsequentperiod due toAIRTEL.2. Reliance Jio termination of service caused disruption of mobile,data, and linked bank account transactions based on OTP.3. What is the recourse available to me asa customer getting poorservice "and rude shocks from Airtel and Reliancejio, two majorOPERATORS.4. Number of similar termination of service for want of dues toprevious operator reported to TRAT and recourse suggestedby theDepartment of Telecommunication and TRAL

! Pri~JL~1 Close I

https:llrtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=4oCSNKQef%2BCe2qoqQEXuPxr%2FuupLitSucQI%2FR6bEuV8%3D 1/1

'l~r2P2PI,


(Old Minto Road], New Delhi - 110002

F.No. May/2020/RTI Dated: 22nd May, 2020

To

Shri BSRNarasimham

H.No.2-19-56/Fl, Street No.8, Kalyanpuri Colony

UPPAL, Hyderabad

Telangana -500039.



Sir,


Registration No. TRAOI/R/E/20/00208 for providing information under the provisions of the Right to

Information Act, 2005 regarding porting and termination of service related matter. In this context, the

following is furnished:

S.No. Reply

1,2 & TRAI has made the Telecommunication Mobile Number Portability Regulations 2009, as amended

4 from time to time, and the Telecom Operators are mandated to follow the regulations. However,

as TRAI it is not directly involved in the porting process, the information sought by you is not

available with TRA/'

3 TRAI Act, 1997 does not envisage handling of individual consumer complaints. TRAI has mandated

all Telecom Service Providers to establish a two tier complaint/grievance redressal mechanism for

handling consumer complaints. In terms of this mechanism, a consumer can lodge service related

complaints at the complaint center of their Telecom Service Providers (TSPs). In case complaint is

not redressed satisfactorily by the service provider at the complaint center, an appeal can be

registered with Appellate Authority of the TSPs. If the consumer is still not satisfied with the

resolution, he is free to take legal recourse.

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act, 2005 is Shri S.K.

Mishra, Pr. Advisor (F&EA)' Telecom Regulatory Authority of India, Mahanagar Doorsanchar Bhawan, Jawaharlal

Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-2323-21856, Fax: 011-23235249.

Yours faithfully

;. ~;.,,:(X"I/~"------

(S.K. Dutta)


Tele: 011-23664503



No.1(174)/2020-RTI 27thMay, 2020.Dated the

To

Shri Harvinder Singh (Advocate)

Ch. No.G-504, Vth Floor, G Block

Lawyer's Chamber Block

Karkardooma CourtsDelhi - 110032.


SUBJECT: REQUESTFOR SUPPLY OF INFORMATION UNDER THE PROVISIONS OF THE RIGHT

TO INFORMATION ACT, 2005.

Sir,Please refer to your application dated 17.03.2020 for providing information under

the provisions of the Right to Information Act, 2005 regarding compassionate ground appointment

related matter. In this context, the following is furnished:

Point Reply

No.

1 For making appointments on compassionate ground, TRAI has a policy for this purpose.

The policy inter-alia prescribes the criteria that one family member of deceased

employee who died while in service will be given compassionate ground appointment

subject to recommendation of a Committee constituted for the purpose.

2 Three

3 Five

2. The Appellate Authority in TRAI under section 19 (1) of the "Right to Information Act,

2005" is Shri S.K. Mishra, Pr. Advisor (F&EAL Telecom Regulatory Authority of India, Mahanagar

Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110 002, Tele: 011-

23221856, Fax: 011- 23235249.

Yours faithfully,

(S.K. Dutta)


Tele: 011-23664503

~.')

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By speedpost

F. No. 1(175)/2020-RTI

To

TELECOM REGULAT ORY AUTHORITY OF INDIAMahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,

(Old Minto Road), New Delhi -110002'

Dated: 2nd July, 2020.

Md. Nazim Hossain Khan,S/o Md. Salequr Reheman Khan,Pathan Mohalla, Faizui Qua-Aa-Manzil,H. No. 48, PO-Gujidarada, Distt. Bhadrak,Odisha-756128.

Sub: Transfer of RTI application to supply of information under the provisions of the Right

to Information Act, 2005.

Sir,

Please refer to your RTI application dated Nil received in this office for providing

information under the provision of RTI Act, 2005 regarding the process to know how many

mobile numbers are activated in your phone related matter.

2. In this regard, it is informed that the matter under reference does not pertain to

TRA!. However, Department of Telecom (DoT), as a Licensor, deals with license related issues

including licensed service areas. Hence, your application, in original, is being transferred to

DoT, in terms of section 6 (3) (ii) of the RTI Act, 2005 for provide information directly to

you. You are also requested to contact the above CPIO for further correspondence in this

matter.

Yours faithfully

(S.K.Dutta)


Copy to:-

1) The Dy. Secretary (Cood.) &

Nodal Officer (RT!),Deptt. of Telecommunications,Ministry of Communications & IT,Sanchar Bawan.No. 20, Ashoka Road,New Delhi - 110001.

Along with the above RTIApplication, in original, for

providing information to the applicant directly,

under the provisions of RTIAct, 2005. In case,the

subject matter of the application does not pertain

to you, the said application may please be

transferred to concerned (PlO in your Department.

"

RTI Details \

RTI REQUEST DETAI L-S- ··-----·-------\4 -);!lP ·'-1._..-.- _ (i}

Registration No.: TRAOI/R!E!20!00212 Date of Receipt : 16/03!2020 !

Name: Vishal baboo


Gender: Male


Address: Vill nagala bhujpura post bhujpura, Thana sidhpura,Pin:207246

State: Uttar PradeshCountry: India

+91-Mobile No.: 783064383]\

Details not providedPhone No. :

Email: vishalshakya4@gmaiLcom

RuralStatus(RuraIlUrban) :

Education Status Graduate


Amount Paid: 10)


Does it concern the life or Liberty of a No(NormaI)Person? :


Request Pertainsto:

Information Sought: Against in vodafone company

Print Save Close

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1/1

-JRr prepaid vodafone number 7830643831cJt11fab2020 if 316fITCl5 -6960~(negative)"at

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Jll$Ol:JI crm ~ fG<rr IJRIII 3fdR sms/mrns &h:JIOr (pI =a:I\Jl ~3 ~ eft tbqofiqjt <iR

unlimited calls/sms :it balance {f)lcOUm mlRrr ouft 63II JfudciI Ct>RJI'l (P<I'l ~~ ~

\)llOlct)l:!t<ft~:fcp 3INct5Imainbalance O~ il<} lR 3ft3INmms send~ ;SiPrt:g

aIR-m 3IR- 3IItImms send ct5JCts -20000~ ~;acpa ~,lR smsM main balance O~ ~

uz~ 3ft sms send or~, Vu CRIT?

Jl~ &;RI eft ~ vII 01CI51:Jt W ~ uz <H3fCIOlI main balancenegative:R positive tll6.rt

i wa zft cpa-qoltLR <Hlo161:RJrQ5I~ ~ q)'l!oil tll6C1l ~c-

m- 3JN:it FolCiC;oi gKP 3Illf M 'l-Idl 'l~11Cl5I'RdlltIIOI ~ Cf)a:qollcUt~ policy q)

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:!'<AT f11cT x1;s, ~ ~-110002.

~ : + 91 11 23230204

~ : 1(176)/ 2020-31NtT~ 10 /06/2020

* f21~IIC1~TJTcr ;-PIIC1I, ~, ~-~

m-.:rr R-u~g)"! I

~ ~ -207246.

[email protected]

~:- ~qrr~~,2005~~~~~~~

~ ~ ~ cpf ~I"ild'<°l

~ l=il~I~C1 cfi ~ ~Cf)I\3c ~ ~ ~ ~ cf; ~ if ~ q?f

~ ~, 2005 cfi ~ cfi ~ ~ cfi ~ ~ ~"iiCf) 16.03.2020

cfi ~ ern ~CJC11Cf)"l~,. vTI cj~ICf)"!°1 ~ tT~m~/3lR/tT/20/00212

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~~'{iill"! ~TCFr, \JiCJI6"!C1IC1~ 11T1f, ~ fiicT ~, ~ ~-110002, ~:

011-23221856, ~: 23235249" ~I~~I if ~41<:11""l ~ t.l

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'~"- .-r>:(~. ~. GroT)

cB'>{I""l~~~

~~ : 011-23664503,,'

6/12/2020

~

(.

-=- _____ 4 \C\ j?»'Registration No.: TRAOIiRJE/20100232 Date of Receipt : 30/03/2020

Type of Receipt: Online Receipt -- La~g~a~e-o-fR;q-ue-st-: English ---I--- ------- --"- ------------------1

RTI Details

RTI REQUEST DETAILS

Name: Eswar Y Gender: Male

Address: 4-11-S6-710, Gaju-veedhi Street" Near Shyamala-Nursing Home"Tirupati, Pin:51750 1

---- - ----------,-----------iState: Andhra Pradesh Country: India

!-~----.- •.

I Phone No.: +91-929029 i988 Mobile No.: +91-9441665274


Status(RurallU rban): Urban Education Status: Graduate--------!

!, Is Requester Below Poverty Line No

? :C· . hi S Indianitizens rp tatus

Amount Paid: i0 )

Does it concern the life or Liberty No(Normal)of a Person? :



Sir! madam,

It is requested to provide the following information related to mobiletelephone numbering system.

Information Sought: 1. Mobile telephone number series allotted, circle wise, operatorwise, effective date/year) wise.2. 8151 NNNNNN seriesallotment details, circle, operator details,allotment date(year) details.

1 Print 11 Save 11 Close'

Thanking you sir / madam,

https://rtionline_gov,in/RTIMIS/NODALlRTIDetails,php?reg=xGxOGof%2BjUsof8c1 hPTQlp6IHN3YgqOJJLwDeIDR911%3D 1/1

F.No. April/2020/RTI Dated: 23rd April,2020

To

Shri Eswar Y4-11-56--710, Gaju-veedhi Street,Near Shyamala-Nursing Home-Tirupati -517501.Email: [email protected]


Sir,

Please refer to your application dated 30.03.2020 filed online in the RTI portal of TRAIvide registration no.TRAOI/R/E/20/00232 for providing information under the provisions of theRight to Information Act, 2005 regarding telephone number series related matter. In this context,the following is furnished:

S.No. Reply

1-2 Numbering series are allotted and maintained by Department of Telecommunications(DoT), therefore your application has already been transferred to DoT on line on21.04.2020 in terms of Section 6(3) (1) under the provisions ofthe Rightto InformationAct, 2005 for providing information of the relevant issues.

2. The Appellate Authority in TRAI under Section 19 (1) ofthe Right to Information Act, 2005is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, MahanagarDoorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-2323-21856, Fax: 011-23235249.

Yours faithfully

v1'A . £. y~»>:


Tele: 011-23664503


RTI REQUEST DETAILS

Date of 29103/2020Receipt:

Director General (Telecom) HQ on 29!03/2020 With Reference Number:Transferred From: DGTI-IQ/R/E!20!00020

TRAOIlR!T 120100028Registration No. :

Remarks: Does not pertain to this unit.

Electronically Transferred from Other PublicType of Receipt:

Authority

Name: Sagnik Bhattacharya

------- ---- -Language of English

Request:

Gender: Male

Address: 11TH FLOOR, BAKHTAvVA R BUILDI NG, 229 RAlvINATH GOYANKAMARG NARIMANPOINT, MUMBAI, Pin:400021

State: Maharashtra Country: India_ _ _ -- _ ------ -----+9\-8017292975

Phone No. :. +91-

Mobile No.: 8961330633

Email: [email protected] -----

UrbanStatus(RuraUUrban) :


Details not providedLetter No. :

Letter Date Details notprovided

---Citizenship Indian

StatusIs Requester Below Poverty No

Line? :

Amount Paid: 0 (RTI fee is received by Director General(Telecom) HQ (original recipient) )

Does it concern the life or No/Normal)Libert y of a Person? :


Request S.K.DuttaPertains to :

Hi,

Kindly share the latest figures for the total number of subscribers by service'Information Sought:

provider and region.

Thanks

Hi,

Kindly share the latest figures for the total number of subscribers by service IOriginal RTI Text:


Thanks

I Print 11 Save 11 Close I

https:llrtionline.gov.in/RTIMIS/NODAL/RTIDetails.php?reg=cOfA03JhNon1Y9ZPXDSeWzf6ZpSWUwl%2BU%2BbU58%2FrBkk%3D 1/1

F.No. April/2020/RTI Dated: 23rdApril,2020

To

Shri Sagnik Bhattacharya

11th Floor, Bakhtawar Building, 229 Ramnath Goyanka Marg

Nariman Point, MUMBAI (Maharashtra) -400021.

[email protected]

SUB: Supply of information under the provisions ofthe Right to Information Act, 2005.

Sir

Please refer to your application dated 29.03.2020 filed online in the RTI portal of DG

(Telecom) HQ , DoT vide registration No.DGTHQ/R/E/20/00020 which is received through

transferred on the RTI Portal of TRAI vide registration No.TRAOI/R/T/20/00028 for providing

information under the provisions of the Right to Information Act, 2005 regarding number of

subscriber related matter. In this context, the following is furnished:

S.No. Reply

1 The information on number of mobile users (wireless subscribers) Licensed Service

Area-wise and State/UT-wise is being published on a quarterly basis as part of the

Indian Telecom Services Performance Indicator Report, which is available on the TRAI

website at the URL: http://www.traLgov.in/release-publication/reports/performance-

indicators-reports.

2. The Appellate Authority in TRAI under Section 19 (1) ofthe Right to Information Act, 2005

is Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, Mahanagar

Doorsanchar Bhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele: 011-

2323-21856, Fax: 011-23235249.

Yours faithfully

, Qvif r-!••r°,\;v ------

y ----

(S.K. Dutta)


Tele: 011-23664503

Copy to:


Deaptt. Of Telecommunications

Ministry of Information & Technology

Sanchar Bhawan r 20 Ashoka Road

New Delhi -110001.

For information w.r.t. the above mentioned

online RTI application vide registration no.

DGTHQ/R/E/20/00020 dated 29.03.2020.


RTI REQUEST DETAILS

Registrat ion No.: TRAOIlR!E/20!00228 Date of Receipt: 30103/2020


Name: Qazi Wasif Gender: Male

Address: A-39 flEE COMPLEX. OKHLA PHASE 2, Delhi, Pin: 110020

State: Delhi Country : India

Mobile No.: +91-9682373881Phone No.: Details not provided



Is Requester Below Poverty Line No" .




Does it concern the life or Not'Normal)Libert y of a Person? :


As you are aware that mobile inrernet has been banned in UT ofJarnmu and Kashmir since August 5 last year.

Information Sought:

Now slow speed 2G internet has been restored the consumers arepaying charges which included 4G but could not use the 4G internetdue to the ban.Why are these private companies charging for services which thepeople cannot use. Why is the government not coming up with specialplans and concession or compensation in JK when it comes to the useof internet. Why arc people paying for services which they cannot useIs TRAI or government planning to do anything about it

Ifthe information does not lie in your department please forward theapplication to the relevant department.

[Pnnt]~S~~ [Clos~

https:llrtionline.gov.in/RTIMIS/NODAL/RTIDetails.php?reg=A%2FuXMOSQfd%2FcMpghGhor530fgcOtl%28ENEgQ6QcK%28Jrw%3D 1/1

7/22/2020 Action History

Applicant Name

ACTION HISTORY OF RTI REQUEST NO.TRAOI/RlE/20/00228

Qazi Wasif

As you are aware that mobile internet has been banned in UT ofJammu and Kashmir since August 5 last year. Now slow speed 2Ginternet has been restored the consumers are paying charges whichincluded 4G but could not use the 4G internet due to the ban. Whyare these private companies charging for services which the peoplecannot use. Why is the government not coming up with special plansand concession or compensation in JK when it comes to the use ofinternet. Why are people paying for services which they cannot useIs TRAI or government planning to do anything about it If theinformation does not lie in your department please forward theapplication to the relevant department.

Date ofAction

ActionTaken By

Remarks

Text of Applic ation

•

Reply of Appl icatio n

SN. Action Taken

30/03/2020 Nodal Officerrrn REQUESTRECEIVED

2 REQUESTTRANSFERRED TOOTHER PUBLICAUTHORITY

06/06/2020 Nodal Officer 1) Department of Telecommunications:Also pertains to DoT

I Print I

111https://rtionline.gov.in/RTIMIS/NODALlprint_history.php?reg=A%2FuXM08Qfd%2FcMpghGhor530fgcOtl%2BENEgQ6QcK%2BJrw%3D


RTI REQUEST DETAILS

Registration No.: TRAOI/R/Ei20/00214


Name: Vishal



Gender: Male

Address: Rajkot

State: Gujarat


Email: vishal.parmar11007@!gmail.com

Country: India

Mobile No.: +91-7984544745





Amount Paid: 10)



R t P tai t S.K.Duttaeques er ams 0:

Respected sir

Information Sought: I want infrornation regarding on what basis te1ecom companies arecharging minimum recharges on monthly basis in order to be simremain activated nonethelessi had bought the sirn with li fetimevalidity

https://rtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=na4oNDSYIKwg7xFjekF2SB4bQGkyyjXv7c%2Btk66bYts%3D 1/1



F.No. June/2020/RTI

To

08TH June,2020Dated:

Shri Vishal

Rajkot

Gujarat.

Email: vishal .parmarll007@gmai l.com

SUB: Supply of information under the provisions of the Right to Information Act, 200S.

Sir,


registration No. TRAOI/R/E/20/00214 for providing information under the provisions of the Right to

Information Act, 2005 regarding minimum recharge related matter. In this context, the following is

furnished:

S.No. Reply

1 As per the existing regulatory framework, tariff including rates and related conditions is

under forbearance except for national roaming, rural fixed line services and leased circuits.

As per the no (43rd Amendment) 2006 subclause 5

(v)"" However, any tariff plan presented, marketed or offered as valid for any

prescribed period exceeding six months or as having lifetime or unlimited validity in lieu of

an upfront payment shall continue to be available to the subscriber for the duration of the

period as prescribed in the plan and in the case of lifetime or unlimited validity plans, as

along as the Service Provider is permitted to provide such telecom service under the current

license or renewed license. In the case of plans with lifetime validity or unlimited validity,

the service provider shall also inform the subscribers of the month and year of expiry of his

current license."

Some telecom service providers have introduced tariff plans wherein the terms. and

conditions include the condition of recharge with a certain amount at stipulated period to

continue to avail uninterrupted services and benefits of the tariff plans. Failure to comply

with the prescribed mandatory recharge will result in stoppage of service in a phased

manner.


Shri S.K. Mishra, Pr. Advisor {F&EA}, Telecom Regulatory Authority of India, Mahanagar Doorsanchar


23235249.

Yours faithfully

.e.. a,..;l1.-1./.,.......:-- __

(S.K. Dutta)


Tele: 011-23664503

6/12/2020

TRAOI/RJT120100028Registration No. :

Date of 29/0312020Receipt:

Transferred From : Director General (Telecom) HQ on 29/03/2020 With ReferenceNumber:DGTH QlRfE!20!00020

Remarks: Does not pertain to this unit .

Name: Sagnik Bhattacharya


Gender: Male

Electronically Transferred from Other PublicType of Receipt: Authority

Address: 1I TH FLOOR, BAKHTAWAR BUILDING, 229 RAMNATH GOYANKAMARG NARIMAN POINT, MUMBAI , Pin:400021

Country: IndiaState: Maharashtra

+91-8017292975Phone No. :

. +91-MobIle No.: 8961330633·


UrbanStatus(RuraIJUrban) :


Letter No.: Details not provided Letter Date Details notprovided


Is Requester Below Poverty NoLine? :

Amount Paid: 0 (RTI fee is received by Dir ector General(Telecom) HQ (original recipient) )


Does it concern the life or No(Nonnal)Liberty of a Person? :

Request S.K.DuttaPertains to :

Hi,

Kindly share the latest figures for the total number of subscribersby serviceInformation Sought:


Thanks

Hi.

Kindly sharethe latest figures for the total number of subscribers by service .Original RTI Text: provider and region. .

I Print I [ Save 11 Close I

Thanks

https://rtionline.gov.in/RTIMIS/NODALlRTIDetails.php?reg=cOfA03JhNon1Y9ZPXDSeWzf6ZpSWUwl%2BU%2BbU58%2FrBkk%3D 1/1

By E-Mail

•m-J~LP! <ffi~

TELECOM REGULATORY AUTHORITY OF INDIAMahanagarDoorsancharBhawan, JawaharLalNehruMarg,


F.No. Aprilj2020jRTI April,2020.Dated:

To

ShriSagnik Bhattacharya,

11TH FLOOR, BAKHTAWAR BUILDING,

229 RAMNATH GOYANKA MARG, NARIMAN POINT,

MUMBAI, Pin:400021.

[Through E-Mail: [email protected]]

Sub: Supply of information under the provisions of the Right to Information Act, 2005.

Sir,

Please refer to your application dated 29.03.2020 received from DoT online vide Reg.

No. TRAOljRjTj20j00028 for providing information under the provisions of the Right to

Information Act, 2005 regarding the total number of subscribers by service provider related

matter. In this context, the following is furnished:

S.No. Reply

1 The total no. of subscribers as on 31.12.2019 is 1172.44 million.

Further, TRAI also issued Telecom Subscription Data as on 31.12.2019 which is available on

TRAI website on www.trai.gov.in.

2. The Appellate Authority in TRAI under Section 19 (1) of the Right to Information Act, 2005 isShri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India,

MahanagarDoorsancharBhawan, Jawaharlal Nehru Marg, Old Minto Road, New Delhi-110002, Tele:

011-2323-21856, Fax: 011-23235249.

Yours faithfully

(S.K. Dutta)


Tele: 011-23664503

RTI Details6/10/2020

I RTI REQUEST DETAILS

Registration No.: TRAOl!R!E!20/00229 Date of Receipt: 30/0312020

Type of Receipt: OnlineReccipt Language of Request: English

Name: Shailendra Kataria Gender: Male

Address: 210 RAJ PALACE, 2/3 USHA NAGAR -MHOW NAKASQUARE,Pin:452009

Country: IndiaState: Madhya Pradesh

Phone No. : -'-91-7312363208 Mobile No.: +91-7509068614

Email: shailendra.katariaeegmail.com

Education Status:Status(RuraI/Urban): Urban

Is Requester Below Poverty L ine No? :



Request Pertains to: S.K.DuttaDoes it concern the life or No/Normal)Li berty of a Person? :

In formation Sought:

Can a Telecom Service Provider Company Can change tariffPlan to

higher tariffwi thout consent of customer just by one sidedcommunication That Sold TariffPlan is now withdraw & You will becharged as per new tarif f from next month onward

~--~ -~- - - -- ~~-··· ~- ·· -··i

hltps://rlionline.gov.in/RTIMIS/NODALlRTIDelails.php?reg=OTYjbCRu4ElqTLnUFUacOwSdBEvMnjXdrpCZx1G8y4g%3D 1/1



F.No. June/2020/RTI Dated: Ogth June,2020

To

Shri Shailendra Kataria

210 RAJPALACE

2/3 USHA NAGAR - MHOW NAKA SQUARE

Madhya Pradesh -452009.



Sir,

Please refer to your two applications dated 30.03.2020 filed online in the RTI portal of TRAI vide

registration No. TRAOI/R/E/20/00229 & No. TRAOI/R/E/20/00230 for providing information under the

provisions of the Right to Information Act, 2005 regarding change of tariff plan related matter. In this

context, the following is furnished:

1 As per the Telecom Tariff (52nd Amendment) Order dated 19th September 2012 inter-alia

mandate that

"(vii) No service provider shall terminate any existing tariff plan without giving a notice of not

less than thirty days to the subscriber of its intention to terminate the tariff plan."

S.No. Reply


Shri S.K. Mishra, Pr. Advisor (F&EA), Telecom Regulatory Authority of India, Mahanagar Doorsanchar


23235249.

Yours faithfully

A f:>-..li •••I r--:.---(S.K. Dutta)


Tele: 011-23664503

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