Final Final Final 1
Transcript of Final Final Final 1
Submitted To:
Md. Farhan Imtiaz
Lecturer
Institute of BusinessAdministration
University of Dhaka
Raproxain® by NM PharmaceuticalsLtd.
Submitted by:
Nafis Uddin Mehran (Roll: ZR-67)
Ishmam Maliha Raisa (Roll: RH-72)
S.M. Fahim Hossain (Roll: ZR-85)
Tamjid Yameen (Roll: ZR-90)
Md. Abrar Nakib (Roll: ZR-115)
Rahman Nahian (Roll: ZR-119)
NMpharma
Raproxine®
LETTER OF TRANSMITTAL
June 01, 2014
Md. Farhan Imtiaz
Lecturer
Institute of Business Administration
University of Dhaka
Sir,
With due respect, we would like to present to you our term paper
for Biological Science course. It is a marketing report on the
launching of a new medicine brand named Raproxain® in Bangladesh by
a hypothetical company, N.M. Pharmaceuticals. We believe that it is
in compliance with what you had instructed us to do.
For the
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preparation of this paper, we have collected and created relevant
information from our own knowledge, your course, past Marketing
course and various data archives online.
Finally, we wish to inform you that we have worked diligently to
present to you an impeccable report, and we would like to cordially
thank you for giving us this opportunity to perform under your
supervision. We have managed to learn a lot under your expert
guidance, and the experience has been invaluable. We hope that we
will have the honor to learn more from you in the future.
Sincerely Yours,
Nafis Uddin Mehran
Ishmam Maliha Raisa
S.M. Fahim Hossain
Tamjid Yameen
Md. Abrar Nakib
Rahman Nahian
TABLE OF CONTENTS
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Executive Summary Page 4
Product Page 5
Positioning Page 7
Pricing Page 13
PromotionPage 20
PackagingPage 26
PlacePage 29
Process Page 32
People Page 32
Physical Evidence Page 33
Planet Page 33
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ConclusionPage 35
Executive Summary
We have started off with the activities of a hypothetical
pharmaceutical company named “NM Pharmaceuticals ltd.” Through
this company we are launching our product “Raproxain®”
composing of Naproxen 500mg as non-steroidal anti-inflammatory
agent and also added with that a proton pump inhibitor to
oppose the adverse effects of this particular NSAID upon
receptors’ gastro-intestinal tracts. Thus, with this
medication we will enable our customers to get rid of pains of
all kinds of auto-immunity inflammation such arthritis and
also of anky-losing or spondylitis diseases.
To finish this comprehensive report, we have used the 10P
strategy of marketing formulation as our prime methodology and
therefore described the futuristic planning surrounding
concepts of product, proposition, pricing, promotion,
packaging, place, process, people, physical evidence and
planet.
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In the product part, we have actually shown the therapeutic
properties of the drug and indications with contraindications.
We tried to position our brand with varied different up to
date techniques. In the pricing section we summarized the
whole costing process and dealt out the MRP for unit amount of
our product with that we also got the net income, the bottom
line for which we are all working upon the product. Forecasts
for next four years’ costing and net proceeds are also added
with it. Then there will be our extra ordinary promotion plans
to get an very optimistic yet gettable 10% market share over
the market of naproxen, which is very far from reaching
saturation. We have altered the idea of traditional packaging
with all new Rapple packaging system made of biodegradables.
These strategies will be followed by the place, process,
people and planet parts which are there mainly to make
everyone familiar with our company’s humane site and
environmental cum employment-health awareness. We also
designed physical evidence strategy to put our product on the
front row of retailers.
ProductRaproxain®
Generic name:
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Naproxen, as NSAID (non-steroidal anti-inflammatory drug) with
Rabeprazole as PPI.
Composition: Each enteric coated tablet contains Naproxen
500mg USP (as per US Pharma) and Rabeprazole 20mg USP as
sodium salt.
Introduction:
Naproxen is a nonsteroidal anti-inflammatory drug (NSAID). It
works by reducing hormones that cause inflammation and pain in
the body. Naproxen is used to treat pain or inflammation
caused by conditions such as arthritis, ankylosing
spondylitis, tendinitis, bursitis, gout, or menstrual cramps.
Indications:
This particular medication is indicated to treat and relief
the symptoms and signs of:
Rheumatoid Arthritis
Osteo-Arthritis
Ankylosing Spondylitis
Dosage and administration:
In general, to treat patients with pains and inflammation
causing from arthritis and spondylitis, the dosage is one
tablet of Raproxain® twice daily. The dose should be swallowed
with fluid at least before 30 minutes of a meal.
**Extra-ordinary differentiation:
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Raproxain® is the first of its kind in the world to produce an
NSAID coupled with Rabeprazole as proton-pump inhibitor which
will reduce the risk of erosive gastritis, dyspepsia, and
peptic or duodenal ulcer caused from the use of anti-
inflammatory drugs.
Contraindication:
Known hypersensitivity towards Naproxen, aspirin or any
other NSAIDs
Asthma after using NSAIDs
After or before coronary artery bypass graft (CABG)
surgery
Renal and Hepatic impairment
Late pregnancy & lactating mother
Side-effects:
In common, there has been no side effect after using Naproxen
other than gastro-intestinal syndromes, due to erosion of
mucus level, such as dyspepsia and gastric ulcers. These also
can be reduced with the coupling use of Rabeprazole. If the
patient is hypersensitive towards Naproxen, Urticaria and
other allergic actions like asthma may be observed.
Overdose: there is no clinical data.
Interaction: can interact and affect the effects of other
NSAIDS, Steroids, blood thinners (warfarin, Coumadin),
lithium.
Why better than other NSAIDs:
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This medication is much less powerful than Erodolac,
ketorolac tromithamine and other post-operative anti-
inflammatory groups. Thus it’s much suitable as an daily
usable Arthritis & spondylitis pain-reliever drug.
This is absorbed and solutes much easily in lever and
does little harm to the kidney through its medicinal
process than other NSAIDs like Diclofenac and Sulindac.
Diclofenac and ibuprofen also does harm to heart.
This works slower than ibuprofen, ketoprofen, fenoprofen,
etc. but its effect is longer lasting than all of them.
Why better than other proton pump inhibitors:
Rabeprazole works on its effect one and a half times
faster than Esomeprazole
Its effect lasts twice longer than omeprazole
Positioning: An analysis of Market nature, Segmentation, Target market and Consumer behavior
Market Nature: Market Size and Expected Market Share
The generic product base of naproxen has a total estimated
business or market of 33.9 crore BDT. Forty three
pharmaceutical companies produce 54 dosage forms of Naproxen
under varied names. But, the market tends to be only
controlled by the leading five producers.
Roche Bangladesh Pharmaceuticals is the current market leader
with 29.9% market share and a business valued at close to 100
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million BDT. Name of their product is Naprosyn. Anaflex of ACI
is the second best in market with 17.02 % market share but
their market tends to be going down for unknown reason as
their share has been 32.8% just the previous year. Their
downgrading is well utilized by Roche, as they now have the
largest market share. Square pharmaceuticals is in 4th place
with their Sonap and is just preceded by the Naprox of Eskayef
Pharma which is n 3rd place. They got a 13.06 and 13.7 % market
share respectively. Napro-A of Acme pharmaceuticals is in 5th
place with a market share of 11.8%. Approximately, 85% market
is occupied by this 5 big market players.
We, with our product Raproxine®, are planning to penetrate the
much occupied market with totally different promotional and
sales strategy and expecting a market share nearing 10% at the
very first year of our production. We know well that it’s bit
optimistic yet we hope that we would be able to clinch this
target with our planned marketing strategy.
29%
17%13%
13%
12%
10%6%
Market Sharenaprosyn, rocheanaflex, acinaprox, eskayefsonap, squarenapro-a, acmenaproxine, tamtabothers
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Besides, there are also drugs that combine naproxen and
esomeprazole so that patients just can take one tablet to
solve their targeted problem whereas taking just naproxen
needs additional drug containing similar ingredients like
esomeprazole. But they hold a a very little market together
compared to the traditional naproxen. Following are the brands
and their drugs that combine naproxen and esomeprazole is the
direct rivals for our produced drug Raproxain which uses
powerful rabeoprazole instead of esomeprazole:
Brand Name Drug Name IngredientDelta Pharmaceuticals
Ltd.DEMOVO (375/500)
Naproxen Sodium +
EsomeprazoleBeximco
Pharmaceuticals Ltd.DINOVO (375/500)
Naproxen Sodium +
EsomeprazoleZiska Pharmaceuticals
Ltd.NAPXON (375/500)
Naproxen Sodium+
Esomeprazole
Aristropharma Ltd. NESO (375/500)Naproxen Sodium+
EsomeprazoleIncepta
Pharmaceuticals Ltd.
PROGESIC
(375/500)
Naproxen Sodium +
Esomeprazole
Brand Positioning of Raproxain®: The Top of the Pyramid
Now that we have seen our market scenario, we can clearly see
Raproxain will compete in a market against two genres of
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First genre : Naproxen Sodium
Second genre : Naproxen Sodium and Esomeprazole
Here, our point of differentiation is (POD) for the product is
the superiority of Rabeprazole over Esomeprazole. This POD
makes it superior over 2 genres mentioned above but due to the
supply of raw materials and regarding the effectiveness of
Rabeprazole it is likely that the price will be higher than
those. As a result, we would like to serve the Top of the
pyramid, a very niche market where we will provide the best
quality NSAIDs and charge premium prices with value based
pricing. As a result if we do the Vector Mapping analysis
regarding current market we will see our Brand Raproxain® will
operate in a completely different market. A unique brand
position in the vector mapping entails that the product is
likely to be successful in the market despite the sales volume
will not match as much as those operating in the middle of the
pyramid and mass market. But with maintaining the ultimate
branding in our promotion and packaging we can make the best
profit margin by serving this niche market.
So finally the bottom line is our Brand positioning focuses on
things
1. The best quality product with Rabeprazole combined
2. Premium pricing
3. Operating Top of the pyramid
4. Reflection of the brand image in the promotion and
packaging.
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Segmentation and Target Market: Who needs NSAIDs?
Demographic Segmentation
NSAIDs can help reduce fever and are often used to treat mild
to moderate pain due to a variety of conditions, such as
arthritis, back aches, dental procedures, headaches, muscle
spasms, menstrual cramps, sprains and tendinitis. NSAIDs are
most frequently prescribed treatment for osteoarthritis. The
drugs don’t cure disease but they can help relieve its
symptoms. So basically, people who are prone to any sort of
pain are the potential customers for NSAIDs. But our target
market must look for 2 major issues:
Who are the people potentially expose to pain threat?
Are they ready to pay premium price to get the best
solution out of market?
Looking through this answer, we have got distinctively 3 clear
target market who meets two of our addressed issues.
Target Market Affordability Exposure to Pain
SportsmenSportsmen have a
higher income level
as well as desire
to do the best for
being fit.
High: Due to
exposure to
unexpected muscle
and other injury.
Urgency to recover
within a time frame
to get return to
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game
Regular gym
goer
Those who can
afford to go to gym
regularly are ready
to spend extra
money for their
fitness causes.
Moderate : due to
exposure to heavy
physical activity
40+ people
40+ people in
Bangladesh have
better income level
High : Due to their
age factor
But here comes the most important question. How do we reach
them?
And restrictions on Above The Line (ATL) promotion in
pharmaceuticals industry makes it more difficult to reach the
potential target market. Doctors and physicians are
traditional gateways to reach them. Although NSAIDs are
prescribed by the doctors but in Bangladesh, a major portion
of people show a tendency not to go to doctor for this types
diseases especially in the minor cases. Rather they ask their
peers, family members and other people around them to get the
best relief for the pain. Even shopkeepers play vital roles
and have power to drive people to buy NSAIDs. So Marketing
through “Word of Mouth” will facilitate us to communicate with
customers in Double gateways.
Direct promotion to Patient Target Market
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Direct Promotion to Doctor group who will serve our
Patient Target Market
Figure: Target Market Chain: Double Gateway
As it is not always same game as other drugs when it comes to
NSAIDs. So only promotion to doctor will make us miss a
massive opportunity to exploit particular consumer behavior to
mentioned above. So following this pattern for our targeting
and segmentation will give the best output in terms of
promotion and other Ps to gain our desired market share.
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Geographical Segmentation
Because of charging premium price, we must make geographical
segmentation to get the best out of our targeting and
positioning. So we will initially market our product just to 7
divisional cities which includes: Dhaka, Chittagong, Khulna,
Barisal, Rajshahi, Sylhet and Rangpur.
Size of the Target Market
The great volume of target market size also indicates that the
product has a great opportunity in terms of demand. Among
three patient group, 40+ aged group dominates with an
staggering figure of 5, 64, 31,665 people which is 37 percent
of the total population according to the census of 2011. But
as we are targeting the 6 divisional city that narrows down
our target figure and assuming that 40+ aged people will be of
37 percent of the district population we can calculate an
approximate size of the real target market and it becomes
almost 16.835 million 40+ aged people.
City Population40+ aged
Percentage
40+ aged people
per cityDhaka 10 million 37% 3.7 million
Chittagong 4 million 37% 1.48 millionRajshahi .7 million 37% .26 millionKhulna 1.3 million 37% .481 million
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Barishal .28 million 37% .1036 millionSylhet .27 million 37% .0999 millionRangpur .285 million 37% .10545 million40+ aged people who are our target market 16.835 million
Among sportsmen approximate number of professional footballers
from 3 football divisions all over Bangladesh is 1500. Cricket
has 4 divisions which sum up a number of 2000. And if we count
other sport professionals as well as amateur sports the figure
will cross at least 20000.
Bangladesh having 2500 gyms all over the country including 600
in Dhaka and suburban area the approximate gym goers number of
people will be almost 15000. So it looks the total market size
is very huge with almost 17 million people.
Pricing and Costing
Financial planning & cost structure
costing per tablettotal cost for 3million tablets
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Particulars bdt Bdtraw material cost
naproxen r/m 1.9 5700000rabeprazole r/m 1.1 3300000
wastage (5%) 0.15 450000packaging material 0.25 750000total material cost 3.4 10200000conversion cost (medc+pacg) 0.5 1500000
direct labor 0.75 2250000total product cost 4.65 13950000distribution & admin exp. 0.95 2850000
VFOH (machinery+utilityetc.) 0.85 2550000
FFOH for 3 mil tabs 0.55 1650000marketing/promotional cost 3.3 9900000
TOTAL COST 10.3 30900000mark up (12.2%) 1.2566 ---VAT (16.5%) 1.6995 ---retailer comiss. (16%) 1.648 4944000MRP per tab 14.9041MRP per 20s pack 298.1
From the above schedule of costing it can be seen that three
million tablets are being produced. The number is a very good
one keeping in mind that the factory is at its initial stage
of production. This huge number of tablets will enable the
company to achieve high levels of efficiency in a very short
period of time. Since the factory is already producing a huge
number of tablets, the company does not need to increase
production levels to achieve optimum level of production since
it is already producing a high level.
The raw material cost is 1.9bdt per unit for naproxen and
1.1bdt for rabeprazole. It is expected that the firm will be
able to bring down the raw material cost over the years when
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it has bargaining power which it does not have at this moment
because it is a new entrant. The wastage is expected to be 5%
which shows how efficiently the management is expected to run
the factory. All other cost is in acceptable range except for
marketing and promotional cost. This cost is very high because
the company will be launching this tablet this year. It has no
brand loyalty and consumers are not even aware that such a
product exists in the market. Therefore, a huge marketing
campaign needs to be carried out. Not only the consumers need
to know about this product, but the doctors, who would be
prescribing the medicine to the patient, needs to know about
this. If the doctors do not prescribe it to the patient, the
product would not be at all successful. The doctors are more
important than the consumers in terms of marketing. Therefore,
marketing needs to be done for the doctors also by giving
those pads and other things. Retailers’ commission is 16%.
This cost is expected to be brought down over the years once
the product gets widely available.
In the overall context, it can be said that the factory is
expected to run very efficiently. Some of the variable cost
seems to be a bit high. However, the company will be able to
bring those costs down over the years. Moreover, the company
is not very far away from achieving optimum level of
production. Therefore, it can be concluded that the company
would be able to record huge amount of profits in the coming
years.
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After adding major medicinal substance and packaging material
cost the total raw cost is calculated at 10.2 million BDT
whereas after adding the manufacturing and labor cost the
total production cost becomes 13.95 million BDT. There will be
a fixed factory overhead of 1.65 million which is not prone to
change with the units sold. Adding with this, the huge
promotional cost of 9.9 million BDT of introductory first year
we get total cost of 30.9 million BDT.
While 12.2% mark up, 16.5% value added tax and a retailers’
commission as stated before is added, per tablet MRP becomes
14.9 Taka and maximum retail price for the whole box is
estimated to be 298 Taka per 20s pack. We can eventually get
the mark up percentage up when we finish our 1st year
successfully with very less inventory and are unable to get
our products’ demand at its peak.
Expected Net Proceeds
The following diagram shows the net proceeds for the first
year. It can be seen that 90% of the total production will be
sold. It shows that the demand of the product will be very
high given that the demand analysis was done correctly and a
successful marketing campaign is done. However, 10% of the
production will remain as ending inventory and it is essential
for maintaining a steady flow of inventory so that the company
can adapt to changes in demand in the market and can avoid a
short fall in inventory levels. At the same time, it can be
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said with assurance that the factory will be able to operate
at its full capacity and therefore keeping some slack may come
in handy.
On the other hand, the markup of this product is 33% which
means that almost 67% of what is sold goes into gross margin.
The factory overhead cost is 3945000 and this acceptable
whereas the selling and admin expenses and VAT and commission
seems a bit high. This is because the company is only at its
first year in operation and it will take some time to produce
more efficiently and in a production level where it can
achieve optimum economies of scale. It can be expected that in
the coming years the company will be more efficient and keep
cost to a minimum level and hence increase the profit levels.
After paying a tax level of 27.5% the net income is 1212556.
This is only 3.8% of the total revenue and this is a bit low.
None the less, the co. is only at its first year in operation
and a margin like this is acceptable and quite good actually.
There is a clear sign that the co. can keep its cost down in
the coming years and then this net profit to sale percentage
will increase.
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Net Proceeds: 1st yearExpected revenue (90% of tot. prod.) 40241070
COGS (product cost) 12555000Gross margin 27686070factory over heads 3945000sales and admin cost 12750000vat and commission 9038250EBIT 1952820tax (27.5%) 537025.5Net Income 1415794.5
Forecasting the cost and prices for next four years
In our second fiscal year, production will increase 2.5% to 3075000units. Some other important costs including a major change inpromotional cost will occur as follows:
costing per tabletin 2nd year
total cost for 3.075million tablets
Particulars Bdt Bdtraw material cost
naproxen r/m 1.895 5827125rabeprazole r/m 1.095 3367125
Wastage (5%) 0.1495 459712.5packaging material 0.25 768750total material cost 3.3895 10422713conversion cost (medc+pacg) 0.5 1537500
direct labor 0.75 2306250total product cost 4.6395 14266463distribution & admin exp. 0.95 2921250
VFOH (machinery+utility etc.)
0.85 2613750
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FFOH for 3 mil tabs 0.55 1691250marketing/promotional cost 2.5 7687500
TOTAL COST 9.4895 29180213Mark up (12.2%) 1.157719 ---VAT (16.5%) 1.565768 ---Retailer comiss. (16%) 1.51832 4668834MRP per tab 13.73131MRP per 20s pack 274.6261
3rd year production increase by another 2.5% for the second consecutive year to3150000 units:
costing per tablet3rd fiscal
total cost for 3.15million tablets
particulars bdt Bdtraw material cost
naproxen r/m 1.89 5953500rabeprazole r/m 1.09 3433500
Wastage (5%) 0.149 469350packaging material 0.25 787500total material cost 3.379 10643850conversion cost (medc+pacg) 0.5 1575000
direct labor 0.75 2362500total product cost 4.629 14581350distribution & admin exp. 0.95 2992500
VFOH (machinery+utility etc.)
0.85 2677500
FFOH for 3 mil tabs 0.55 1732500marketing/promotional cost 2.2 6930000
TOTAL COST 9.179 28913850Mark up (12.2%) 1.119838 3527490VAT (16.5%) 1.514535 4770785Retailer comiss. (16%) 1.46864 4626216MRP per tab 13.28201MRP per 20s pack 265.6403
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In the fourth and fifth year production increases to 3225000,
all other cost remain unchanged, except marketing and
promotional cost, as the company has already taken steps to
reduce cost in the earlier years. And, as the market now gets
much more saturated than before there would be very less
difference between years else than the promotional cost. The
changes are as follows:
costing per tablet total cost for 3.225million tablets
particulars bdt Bdtraw material cost
naproxen r/m 1.89 6095250rabeprazole r/m 1.09 3515250
Wastage (5%) 0.149 480525packaging material 0.25 806250total material cost 3.379 10897275conversion cost (medc+pacg) 0.5 1612500
direct labor 0.75 2418750total product cost 4.629 14928525distribution & admin exp. 0.95 3063750
VFOH (machinery+utility etc.)
0.85 2741250
FFOH for 3 mil tabs 0.55 1773750marketing/promotional cost 2.05 6611250
TOTAL COST 9.029 29118525Mark up (12.2%) 1.101538 3552460VAT (16.5%) 1.489785 4804557Retailer comiss. (16%) 1.44464 4658964MRP per tab 13.06496MRP per 20s pack 261.2993
Net Proceeds: 2ND yearExpected revenue (92% 38001391
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of tot. prod.)COGS (produc cost) 12839816Gross margin 25161574factory over heads 4043625sales and admin cost 10608750vat and commission 8535212EBIT 1973987Tax (27.5%) 542846.5Net Income 1431141
Net Proceeds: 3RD yearExpected revenue (92% of tot. prod.) 37654507COGS (produc cost) 13123215Gross margin 24531292factory over heads 4142250sales and admin cost 9922500vat and commission 8457301EBIT 2009241Tax (27.5%) 552541.2Net Income 1456700
Net Proceeds: 4 & 5THyear
Expected revenue (92% of tot. prod.) 37921055COGS (produc cost) 13435673Gross margin 24485383factory over heads 4240875sales and admin cost 9675000vat and commission 8517169EBIT 2052339tax (27.5%) 564393.2Net Income 1487946
Revenue & net income over five years in graphs | 25
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year 1 year 2 year 3 year 4 year 50
5000000
10000000
15000000
20000000
25000000
30000000
35000000
40000000
45000000
4024107038001391 37654507 37921055 37921055
1415794.5 1431141 1456700 1487946 1487946
revenue final profit
Promotion
As we have mentioned our promotional strategy it will work in
two dimensions. One way would be promotion to our target
market and another way would be promotion to the doctor and
physician group who serves to this target. Thus a two
dimensional promotion would be able to make a 360 marketing
strategy. Following are the media for our promotion plan.
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Online Marketing
Facebook: We are going to launch our own Facebook page
named by our brand name “NM Pharma”. In this page we are
going to keep our consumers and peers updated about our
latest products, our researches and ongoing health issues
discussed worldwide. We believe through this page we will
be able to reach more people worldwide and we will be
able to expand the NM Pharma family and help others to
differentiate themselves from others through forming a
better health, hence a better life.
Website: We will also be launching our own website. It
will be introduced as “nmpharma.com.bd”. This website
will be our enhanced online portal and ongoing calendar
of our company. Our pharmaceutical products, personnel,
current researches, future expeditions will be
comprehensively illustrated and displayed in this
website. People will also be able to experience an online
tour of our company premises if they will to. Internship
and application to be a fellow member of a particular
research study under our expert pharmaceutical scientists
would also be collected through this website prior to the
personal interviews session.
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Apps: We are going to unveil two android apps which would
be initiated by our company, considering the colossal
amount of android users worldwide, which is constantly
rising every single second. We are going to induce two
gaming applications named as “PackPain” and “NM Fighter”.
Through both of these games people will be more concerned
about arthritis and spondylitis and try to prevent these
diseases before encountering and grow communal and social
awareness against them.
YouTube: We are going to start a YouTube channel under
the name of NM Pharma where the promo videos and
observations of the reactions and hence the effectiveness
of Naproxen and Rabeprazole would be telecast continually
with time. The prime purpose of this program broadcast is
to communicate with the consumers in a more direct and
intimate way about our products. These videos would
answer all the questions and queries in a more direct
approach and help the consumers to reach out for our
product the most convincingly.
Advertising to Doctors
Literature: Product literature would be presented to the
doctors by our medical representatives. These would be
composed in the latest literature fashion and trend as an
attempt to become a food for thought for the doctors.
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Medical journal advertisements: Our product would be
advertised in local and global medical journals and
magazines in order to attain global doctoral exposure.
Doctor gifts: We would be presenting our doctors with
some gifts on occasion. Diaries, metal pens and dinner
sets are one of the gifts our company wills to convey to
the doctors as a gratitude to approve our product to the
patients.
PUBLIC RELATIONS
Newspaper article: We will be publishing awareness
against arthritis and spondylitis through the
effectiveness of our medicine elements, naproxen and
rabeprazol. We would be disseminating these articles
quarterly which mean four times a year to keep people
abreast of the demerits of the diseases we are trying to
grow awareness against.
Old home: We would be providing old homes with free
samples. This would actually be a part of our CSR
activities. Old homes are a beneficial potential target
for us as there are many forty above aged women
ambivalent. There will be a doctor who will suggest our
medicine. And since this is a huge favorable potential
market site for us, they will hence create massive word
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of mouth which is basically the final expectation or
outcome for us from this particular CSR excursion.
“Rapple booths”: We would be creating “apple shaped
booths” beside lakes in all the divisional cities in the
country, which would be named as “Rapple Booths”. We
will give free check-up to the people visiting the booths
and there will be a paid doctor by us to diagnose them.
For their various health problems, we will suggest them
our other products of the brand and we will also diagnose
them on regards of their current bodily pains. If we find
anyone matching our Raproxain criteria, then we will be
giving out the medicine for free.
This will ensure rapid word of mouth spread by the
visitors of the Rapple booth and since most of the
morning park goers are above 40 and close to 40, this
market capture expedition will increase more consumers
because-
The effect of painkillers work very fast especially
on this age group.
This specific age group is the focal gateway to
penetrate a family circumference.
Sales Promotion
Incentive to trainer: Sports trainers or physicians will
get one time incentives for recommending our product to
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their students and peers. It will be monitored
subsequently with time to enhance the rewarding process.
Incentive to shopkeepers and sales personnel:
Pharmaceutical shopkeepers will get one ‘rapple box’ to
sell if he deposits twenty vacant boxes to our local
wholesale outlets. He will also avail himself to 10
percent commission on the total monthly sales that he
makes. We want to establish our brand as a shopkeeper
amicable company and we want Raproxain to be their apple
of the eye.
Sales Meeting: We will organize a half yearly divisional
sales meeting where all the sales personnel will be
invited. There we will discuss and declare the total
sales of the last six months and let them know about the
up-gradation Raproxain is attaining when it is being
marketed for the next six months. And the sales target
and expectations are also going to be announced for the
next 6 months. There will be incentives for the
divisional best seller and runner up and the third place
as well. This incentive can be monetary, non-monetary or
both, but must be substantially lucrative.
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Promotional Budget
promotional forecasting
raproxain® 20s pack
Criteria medicinespecialists
orthopedicsurgeons
rheumatologists
gyminstructors
sportscoach
no. of persons approached 350 200 50 170 38
no. of prescriptions forraproxain/week 2 2 5
no. of packs suggested perprescription 2 2 2
monthly pack needs 5600 3200 2000 1417 283
annual need of tablets 1344000 768000 480000 340000 68000
total number of tabs required 3000000
Packaging
Below are the packagings of two of the competing brands of our
product.
Napro-A by ACME Pharma Sonap by SquarePharmaceuticals
Both the packets have more similarities than differences, and
the subtle dissimilarities of one from another, throughout the
industry, is not enough to position the medicine, in terms of
outlook, uniquely in the minds of the customer as something
different.
The basic functions of packaging are promotion, protection,
identification and description. Driven by the significance of
differentiation, we have come up with a new and totally
different packaging that will surely attract people’s
attention and capture mind share. The idea which inspired and
defined our packaging came from one of the most recognizable
expressions around us all: "An apple a day keeps the doctor away."
NMpharma
Raproxine®
The tablets will come in an apple shaped container made
of Polybutylene succinate (PBS), polycaprolactone (PCL), which
are synthetic made biodegradable plastic materials. This
container will look like an apple
(slightly smaller), and will be called RRapple. It will have
the same colour combination as the real one, and can be opened
by rotating the two halves (upper and lower, along the
diameter) in opposite directions to reveal a hollow chamber
inside. The lower half of the sphere inside will house all the
tablets in layers, one on top of the other, in circular
strips, with the bottom strip containing the least number of
tablets, and the one along the diameter inside will contain
the most due to the shape of space available. The literature
will be folded and placed inside the upper half of the sphere.
Refer to the figures below (not accurate samples):
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"An Apple A Day Keeps The Doctor Away" will be printed on the outersurface of the apple.
Along with the specifications of Raproxain®
There is no other packaging except cartoons in which the apples will
be shipped from factory to the pharmacies, out of sight of the
public.
Each Rapple will consist of 20 tablets. If someone buys the full
amount, then he or she gets to take the apple, and store the tablets
inside it at home. On the other hand, if someone wishes to buy any
amount less than 20, then the retailer will simply cut off the
required number of tablets from the strip inside the Rapple and sell
on per piece basis. In this case, however, the customer will not get
the apple; rather, it will be the retailer who gets to keep it to
accommodate the remaining number of tablets inside the apple unsold.
Justification
Package is easy to manufacture, or subcontract to suppliers,
and cost of production is not high.
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No need for tertiary packaging, saving costs.
The apple package looks creative and is interesting, which
will grab people’s attention, when displayed on the shelf at
pharmacies.
The target market is the top of the pyramid. These people can
afford to buy the entire apple with 20 tablets all at once,
and hence has the derived mentality to store at home in
case of emergency such as sudden pain. So, the apple will
sell.
Will serve as alternative storage container for various small
items and a toy for children after the tablets are used.
People in our country usually do not consult doctors when they
suffer from minor pain that they know of and buy painkillers
themselves, sometimes with suggestions from the pharmacist. In
such a scenario, the apple will market itself with it
differentiation from all other packaging of competing pain
killers.
Other justifications are explained in Planet section of the
report.
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Place
Placement (or distribution) refers to how the product gets to
the customer; for example, point-of-sale placement or
retailing. It consists of the channel by which a product or
service is sold, in which geographic region or industry, to
which segment of the population etc., and also referring to
how the environment in which the product is sold in can
affect sales.
The normal distribution channel of pharmaceutical products in
Bangladesh is given below:
The distribution process of NM Pharma will be:
The medicine manufactured in the factory in Gazipur will be
housed in the central warehouse in the same district. From
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Raproxine®
there, it will be distributed to the depots in the seven
divisional cities of the country, and subsequently supplied to
the local drug stores.
NM Pharma has direct distribution system; we do not use any
wholesaler or middleman in our distribution system. The
distribution system includes three channel members:
1. Distribution Department
2. Sales representative
3. Drug store
The sales representatives collect information about the
requirements of the drug store and inform the distribution
department of NM Pharma. After analyzing the information
collected, the distribution department decides and sends goods
to the depot, and from the depot the goods are sent to the
drugstores which are at the end of the distribution system.
The distribution system of NM Pharma is shown graphically
below.
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Key Points of Distribution
1. Medicine are stored as per requirement considering
temperature/sunlight, moisture etc.
2. Delivery schedules are developed and prepared in
consultation with the sales force.
3. Execution of order (invoicing) is done in time.
4. Issue of goods in line with FIFO
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5. Packing of the stocks is done meticulously.
6. Physical delivery is arranged as per schedule.
7. Collection and deposition of sales proceeds are made
through bank, increasing transparency.
8. Vigilance towards market demand for managing the right
product at the right time.
9. Cash and stock balance are checked on regular basis.
10. Restrict entrance to the premise.
11. Sales order is always signed.
12. Daily sales performance should be notified to national
sales manager through ERP (Enterprise Resource Planning)
software.
13. Controlling office expense.
14. Temperature recording of the warehouse is done
regularly.
15. Drug license, trade license and fire license are always
in order and up to date.
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Process
Process brings a service dimension to the entire value chain.
Since our selling proposition is our intangible quality of
providing care, it is important that we achieve this through
diverse ways. One of our proposed methods is through the
training of people and employing them to perform primary
treatment and then sale of the pain killer in old age homes,
and set up booths in parks along it’s walkways, etc. where
individuals often face headaches or various kinds of pain,
making it a necessity to have large supplies of the required
drug at hand. This will result in extensive marketing
eventually as people will come to know of this unique process
of providing service. This again highlights NM Pharma’s target
of providing care in the form of medicine. This will bring a
promotion dimension as well to the process we are using.
People
The people who are trained on how to market our product to
physicians, pharmacists etc. are an integral part of providing
comprehensive service. The information that these employees of
NM Pharma impart and their interactions with potential
customers dictate how the service is perceived and valued.
Since our orientation is towards care, our personnel will be
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specifically trained to talk about the benefits of Raproxain
which may be required at any time.
Physical Evidence
Even though the care received from consumption of our pain
killer in intangible, the apple shaped package is visible and
tangible. Not only is it visible in stores, but also can also
be brought home. This will serve as evidence in one’s
surroundings that he or she is comfortable and relaxed in,
increasing the chances of greater acceptance and satisfaction
with our product, because the guarantee of relief from pain
and consequent positive result will facilitate that. Parents
watching their child play with an empty apple will not be out
of sight of Raproxain for long.
Planet
Planet refers to the societal dimension of marketing. It calls
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to be eco-friendly and resource-efficient. We will be focusing
on the 3 Rs – Reduce, Reuse and Recycle.
Our package is made of recyclable material. Alternative use of
the apple has already been discussed, and we have come with a
strategy to encourage the stakeholders – customers and
retailers - to reduce and reuse.
Pharmacy
Not everyone who will buy Raproxain will be buying the apple
if they choose to buy any less than 20 tablets. So the
pharmacy or licensed dealer will experience a growing number
of unsold apples that they cannot dispose profitably.
So, NM Pharma will give one free apple with 20 tablets for
every 10 empty apples that the vendor returns to us. This will
be a win-win situation, because the pharmacy will be able to
increase its profits by large, as the tablets will be sold at
market price that was actually free of cost for the retailer.
On the other hand, we will be able to collect the unsold
apples for reuse, thereby lowering material cost and reducing
the demand for non-biodegradable plastic containers.
Customer
Our customers will get 10% discount on the purchase of one new
20 tablet apple pack for every empty apple container that he
or she will return to the retailer. So, for example, if a
person returns three empty apples to buy one new apple, the
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price will be 30% lower. The implication of this strategy is
massive, because this is a win-win-win scenario:
Customer gets discount
Retailer collects empty apple packages which he or she
will return to the company to get free tablets, the
revenue from sale of which will be entirely profit.
We get back empty packages for reuse.
Conclusion
We have strategized 360 degree marketing to ensure sales, and
hence make a successful product launch with strong forecasts | 48