Wrocław Agglomeration Sector Analyses

IT Sector

Invest in WroclawCity of Perspectives

Invest in WroclawCity of Perspectives

CONTENTS

01 IT Sector in Poland

Q2 Lower Silesia and the Wroclaw Agglomeration as a Location for Investment

03 Development Prospects

04 Investment Incentives

05 The regional labour market

06 Case Study - Rec Global

07 Case Study - IBM

The publication prepared in cooperation:

JP Weber supporting decision makers QQQ2

Introduction

Wrocław is a unique and dynamic city, making an excellent place for investment and business development. The Wroclaw Agglomeration's assets have not only been long appreciated by foreign investors, but they also have become a foundation for growth and global expansion of many well known Polish companies. However, the contemporary dynamics of change results in emergence of new needs, making information an increasingly valuable business resource. Both foreign conglomerates and domestic businesses seek useful information, indispensable in successful investment related decision-making. New economic conditions require undertaking non-standard action, which led to originating the Invest in Wroclaw project (www.invest-in-wroclaw.pl). Many risk factors can be avoided, if one has a better understanding of sector-specific determinants and the development prospects of their own line of business as well as related industries. This was the rationale behind studies of the Wroclaw Agglomeration's priority, strongly developing sectors, including the following ones:

Automotive industry. Electronics, Chemical and Pharmaceutical industry. Mechanical engineering, IT, BPO, Food industry.

We hope that the free of charge sector analyses will facilitate decision-making not only for potential investors, but also the companies already operating in the area of the Wroclaw Agglomeration. Integration of information from different sources is supposed to contribute to establishing co-operation between suppliers, subcontractors and recipients from diverse lines of business related to sectors which are priority for Wroclaw's development. Due to improving market transparency and increased ease of contact with businesses, the resulting benefits may be also enjoyed by local administration units, and most notably local communities. By combining all of the elements mentioned, it becomes possible for the whole Wroclaw Agglomeration region to increase its growth dynamics and attain a competitive advantage. We hope that in this way we are redefining the standards of support for business development.

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Despite the economic slowdown, the domestic IT market has been developing rapidly for a few years. According to PMR, the domestic IT market was worth 29.6 billion PLN, an all-time high, in 2012. As expected, its value rose by 6.3% compared to 2011. It was the third consecutive year of the Polish new technology market's increasing in value after the economic breakdown reported in 2009. However, it turned out that the sector's development was slightly less dynamic than what had been projected.

There were high hopes about the possible rise in companies' willingness to invest funds and Poland's favourable macroeconomic situation, compared to the EU countries. At the end of the day, none the less, it appeared that businesses did not decide to make large-scale investments in IT, while the market's general feeling was curbed by uncertainty about the future. Also, the public administration's and local governments' accumulated expenditure on IT, remaining at the level comparable to that of the previous years, failed to stimulate growth. Despite that, further improvement of the IT sector's results is expected to ensue in subsequent years, while the key development factor will be the growing demand for mobile solutions and infrastructure flexibility (the popularity of smartphones, tablets, the development of wireless networks, cloud computing, etc.).

01. IT market in Poland throughout 2005-2012 (bn PLN)

Market value Market dynamics

Source: Own work based on the PMR report data.

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The improvement of IT companies' situation should be seen also on account of their changes oriented towards improving efficiency and optimising costs. The growth of the IT sector will be also supported by investments in IT solutions to be made with EU funds until 2020. Throughout 2014-2020, Poland is going to receive about 82.5 billion EUR within the framework of the European policy of integrity, with part of the amount being allotted to IT-related projects. Analysts are certain that the rising trend being reported today in the Central and Eastern European countries is a long-term phenomenon, as the new and old EU countries' growth rates have been equalizing for many years. Due to that, the demand for IT solutions across the entire region of the Central and Eastern Europe (CEE) is rising.

The total market value in 2013 amounted to 14.6 billion EUR, which means a 2.5 per cent increase compared to 2012. According to forecasts, the value of the Central European market will reach 15.7 billion EUR in 2015. Poland, which represents almost half of the entire region's value, remains the biggest regional market and is leading regarding competitiveness.

02. Global competitiveness index (IT sector)

Score (institutions,infrastructure)

Increase in effectiveness

(readiness, technology education)

Factors of innovation and advancement (level

of business advancement, innovations)

Poland 4,50 4,70 4,60 3,70

the Czech Republic 4,40 4,80 4,50 4,10

Hungary 4,20 4,60 4,30 3,60

Romania 4,10 4,30 4,10 3,30

Slovakia 4,10 4,60 4,30 3,50

Source: Global competitiveness report 2013 - 2014

The more broadly understood Information Communications Technology (ICT) sector is playing a more and more significant role in Poland's GDP structure, as well as it impacts the exports characteristics. From the data of the ministry of Economics it transpires that the ICT sector accounted for almost 8% of Polish GDP in 2013. Moreover, the ICT sector had an 8% share in the Polish exports value. Forecasts are still optimistic. According to forecasts, in 2017 the value of the Polish ICT sector will exceed 100 billion PLN. The growth will be driven by investments related to cloud computing services. The financial and power engineering sectors, where considerable amounts of data are processed, are particularly demanding in this respect.

Poland's macroeconomic situation is significant to the state of the IT market, also due to companies' general tendency to invest, as well as owing to the level of internal demand. It must be emphasized, however, that the condition of the IT market is strictly connected with GDP and investment outlays. None the less, the growth dynamics of the whole economy cannot be directly translated into the development of the IT sector. The IT sector has survived the economic downturn and sees figures growing year by year, thanks to which it is expected to generate from 9% to 13% of the domestic GDP. In 2016, it will already outstrip the electronic communications market. Currently, it involves around 1.8 thousand large companies and 50 thousand SMB's. The business is concentrated mainly in Poland's biggest cities: Warsaw, Cracow, and most notably in the capital of Lower Silesia. The biggest business entity on the Polish IT market in 20013 was the Asseco group, whose consolidated revenues amounted to around 5.9 billion PLN. Slightly outranked by Asseco are companies such as AB (5.4 billion PLN), ABC Data (4.8 billion PLN), Action (4.7 billion PLN) and HP (3.3 billion PLN).

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Chapter 2 I Wroclaw Agglomeration Sector Analyses - IT Sector ifc -> m ^ T • & . '

f l k - V j " «. • "

Lower Silesia and the Wroclaw Agglomeration as a Location for Investment

IT is one of the most rapidly developing economy sectors in Wroclaw. Over the past decade, the world's largest companies operating in the industry, including Nokia, HP, Google, Opera, IBM, Siemens, Redknee, Atos and Tieto, have launched branches and R&D centres in the city. Nevertheless, it is worth pointing out that the area of Wroclaw has seen an exceptional growth of Polish IT businesses at the same time. Their gradual development and the progressing expansion have made them global conglomerates taking over foreign competitors. Testimony to their considerable potential is the fact that some of them (AB, REC Global, Neurosoft, SMT Software and Hicron) are participating in the unique program "The Polish Champion" (Polski Czempion), whose aim is to support companies with a global vision and represent Wroclaw worlwide. Interestingly, in the Capital of Lower Silesia there are also headquarters of many companies and web portals operating online, including Nasza Klasa, Money.pl, Travelplanet.pl, Skqpiec.pl, Ceneo.pl and Mojeauto.pl (Allegro Group). Due to all of this, Wroclaw is colloquially referred to as the Polish Silicon where innovative IT solutions developed by a growingnumber of IT professionals are continuously sought after. There are over 350 differently profiled IT companies operating in the city, which is recognised in Europe as the Polish key IT region.

03. Structure of IT market in Wroclw

Informationtechnology

Source: portal www.wroclawit.pl

^ System management - IT business operations related to systems implementation, integration and management,

^ The Internet - IT business operation related to online activity - Internet providers, web portal owners and interactive agencies,

^ Industry - IT companies using advanced technologies to produce devices, subassemblies and components

^ Information technology - businesses developing, testing and distributing software for their own and their clients' needs,

^ other - summary share in Wroclaw's IT market of companies belonging to the remaining categories, i.e. finance, banking, IT outsourcing, training, computers and equipment, etc.

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w “ TV V. Q*-* OChapter 2 I Wrocław Agglomeration Sector Analyses - IT Sector

Lower Silesia and the Wroclaw Agglomeration as a Location for Investment

04. Wroclaw IT sector's key representatives:

Company Name Country of origin Segment

AB Poland Equipment - Distribution

Atos Germany Services

Capgemini France Services

CSS India Services

Diehl Controls Germany Software

Dolby USA Software

Espotel Finland Software

Hicron Poland Software

IBM USA Software / Services / Equipment

Luxoft Switzerland Services

Nokia Solutions and Networks Finland Software / Equipment

Opera Norway Software

QAD USA Software

Redknee Canada Software

Siemens Germany Equipment / Software / Services

Tieto Finland / Sweden Services / Software

PGS Software Poland Software

REC Global Poland Services

SMT Software Poland Software

Sygnity Poland Services / Software

Synexus USA Services

Unit4 Teta Nederland Software

Neurosoft Poland Software

Yuma Poland Software

Source: Statistic Office, EMIS Intelligence

Chapter 3 I Wrocław Agglomeration Sector Analyses - IT Sector

Development Prospects hieS

Poland is an attractive IT market, testimony to which is the increase in its value reported over recent years. The following should be considered to be key growth determinants: inflow of foreign investments, availability of EU funds throughout 2014-2020, as well as new directions in the sector's development. Pierre Audion Consultants' forecasts indicate that in 2015 Poland will be Central and Eastern Europe's second (following Russia) IT market. The expected growth will comprise all market segments, including software and services, as well as electronic devices for IT. The Polish economy, with public administration and the MSP sector in particular, is applying ICT technologies to a relatively low degree, which means that there is a big potential for the sector's development. The Computerworld 2014 report proves it, indicating that the income of IT companies operating in Poland grew by 17% in 2013, while the number of businesses whose revenue from IT solutions is in excess of a million PIN reached 301 (in the previous edition of the report, there were 271 companies boasting such a financial outcome). Two companies: ABC Data and Action - surpassed the 4 billion PIN annual revenue threshold (4.47 and 4.38 billion PLN respectively). One of the factors stimulating further growth of the ICT sector is the big potential of R&D funding, part of the innovative development operational program (POIR). The program's premise involves 8 billion EUR to be allocated by 2020, including funds for improving enterprises' potential for innovation oriented operation, as well as increasing businesses' international scale of activity.

The most significant advantages in terms of investment in the IT sector in Poland, particularly in the area of Wroclaw, are the following:

^ large human resources potential - around 11.4 million Poles are below 25 years of age.

^ exceptionally large number of university and college students - over 2 million people (ca. 130,000 in Wroclaw) are studying at 470 higher education institutions in Poland, which amounts to as many as 11% of the EU's total number of students.

^ Wroclaw's strong specialisation in educating students on technical courses, IT in particular - in 2013, there were over 12 thousand students of IT and related sciences at Wroclaw's state universities, 10 thousand of whom were doing their courses at the Wroclaw University of Technology

^ highly qualified human resources - according to the Ministry of Economy, the employment volume in the Polish IT sector in 2014 amounted to over 134 thousand staff

^ Polish students' high analytical and mathematical skills, whose testament is their international success - Poland is becoming a recognised location for software development and IT centres

^ considerable supply of modern A, B+ and B grade business premises (Poland's second largest, following Warsaw, floor area in office buildings to be handed over by 2015 - an estimated 150,000 sq m)

^ well-developed ICT infrastructure

^ system of support within the framework of government policy favouring investment; investment incentives for the IT sector's projects

It is worth paying attention to the fact that the Wroclaw Agglomeration has an exceptionally big human resources potential, thanks to which it is possible to offer advanced, global IT services, as well as develop innovative business and ground-breaking technologies.

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Investors from IT sector who consider conducting their business projects in Poland are eligible to apply for public assistance. The most important investment incentives in the form of public assistance include the following:

Income tax exemption in Special Economic Zones,Government subsidies for investments of a considerable importance to the economy.Property tax exemption, granted on the basis of particular local governments resolutions.Subsidies from the EU structural funds

IT sector has been categorised as one of sectors seen as priority from the point of view of Polish economy development, which entails an opportunity to execute a new investment project with use of direct subsidies from the state budget, within the framework of the so-called "Long-term Support Programs". The assistance is offered on the basis of the volume of newly created workplaces and the total value of investment outlay.

The maximum volume of incentive that an investment project is eligible to receive is determined by the assistance intensity defined on the map of regional support. The maximum volume of regional support is, in turn, expressed as a percentage of the qualified costs (i.e. project costs). The total amount of incentive granted cannot exceed the value of qualified costs multiplied by the regional intensity index, which for Wroclaw and Lower Silesia in the period of 2014 - 2020 accounts for 25%.

06. Available sources of public assistance

Subsidies

Support program for investments of a major significance to the Polish economy over the years 2011-2020

EU funds

Income tax (CIT or PIT) exemption of income generated by business operation within a Special Economic Zone

Tax exemptions ----------------------------------------------------------------------------------------------------

Property tax exemptions

Subsidies for research and development.

Subsidies for training.

Grants and subsidies with regard to newly created workplaces.

Other investment incentivesSubsidies and preferential loans from domestic sources for projects related to environmental protection (waste management, energy efficiency).

Tax incentives for research and development operation.

Preferential loans for purchase or implementation of innovative technologies - the so-called technological loan.

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m -Chapter 5 I Wroclaw Agglomeration Sector Analyses - IT SectorSCiiiüÜThe regional labour market

*

Wroclaw's labour market is one of the fastest developing and most stable Polish regional markets. It is determined, on the one hand, by the availability of human resources, including highly qualified engineers, and low labour costs given employees' standard of qualifications, on the other hand - by the diversity of economy sectors present, with the IT sector high-ranking in importance.

In the third quarter of 2014, the unemployment rate in the Lower Silesian Voivodship amounted to 8.3%, with Wroclaw seeing the rate of 4.8%. There were slightly over 1.17 million professionally active people, accounting for 40% of the entire population of Wroclaw. The increase in the number of employed people, as against the previous year, reached 20 thousand.

IT Sector

The IT sector is among Poland's best developing industries. Poland is one of the biggest IT services centres in the Central Eastern Europe. According to evaluations developed by the Polish Information and Foreign Investment Agency, about 70% of the biggest IT companies in Poland are owned by foreign capital. One of the factors attracting foreign investors is the availability of well qualified employees. The employment volume in the Polish IT business accounts to approximately 400,000 staff. In 2003, the sales figure for computers in Poland reached 5 million units.

Wroclaw is home to The Cluster "Knowledge and Innovation Community for Information and Communication Technologies". The cluster's goal is to create a platform for co-operation of Polish and European companies operating in the sector of information and communication technologies (ICT), institutions applying information technologies, higher education institutions, specialised ICT schools and regional authorities. The ICT cluster's tasks are directly related to the development of the information-based society of Poland and Europe.Labour costs

Compared to other EU countries, labour costs in Poland are still some of the lowest. A Pole's average gross income accounts for as little as 1/5 of pay received by Danish people, the Union's best paid employees, 23% of Irish people's pay, 1/3 of Britons' and Germans' income, and 40% of what Spanish employees earn. In March 2014, the average gross monthly salary in enterprises amounted to 4,017.8 PLN. In this period, the regions which saw the highest level of pay were the voivodships of Mazovia (5,107.2 PLN), Pomerania (4,159.5 PLN) and Silesia (4,073.7 PLN). The residents of the Lower Silesian voivodship in enterprises earn less than thedomestic average, with average pay amounting to 3,841.4 PLN.

In Wroclaw, ordinary workers employed in the sector are paid an average 4,270 PLN; with specialists earning 7,320 PLN and managers 11,030 PLN.

07. Total monthly pay in Wroclaw's IT sector, in PLN

Position First quartile Median Third quartile

directors 20 310 24 310 29 110

managers 8 970 11 030 13 370

specialists 6 410 7 320 8 290

ordinary workers 3 750 4 270 4 810

Source: Pay reports by HRM partners.

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Chapter 5 I Wrocław Agglomeration Sector Analyses - IT Sector

The regional labour market*

Education

Wrocław is ranked one of the biggest academic centres of Poland, next to Warsaw, Cracow and Poznań. In Wroclaw alone, ca. 130 thousand people are studying at 24 higher education institutions. In terms of students' numbers, Wroclaw is Poland's third largest academic city, following Warsaw and Cracow. It outstrips significant centres including Poznan, Łódź, Gdansk or Lublin. In 2013, over 34 thousand graduates left the city's universities. The key higher education institution on the map of Wroclaw is Wroclaw University of Technology (35 thousand students), providing education in areas such as information technology, teleinformatics or systems engineering. Every year, young Polish IT specialists reach the top ranks of international competitions for programmers, including ImagineCup, Code Jam or Central European Programming Contest (CEPC).

08. Students of IT and related courses at Wroclaw's public higher education institutions

Fields of study Number of Students

University of Wroclaw

Mathematics 626

IT 606

University of Economy

IT and econometrics 379

IT in business 580

Wroclaw University of Technology

Electronics and telecommunications 1327

IT 4162

Teleinformatics 488

T elecommunications 711

Systems engineering 245

Mathematics 504

Automatics and robotics 2 553

Source: Data provided by the Statistical Office in Wroclaw

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2007

2008

2009

2011

2014

Establishment of REC Global

Opening of the Polish R&D centre

Opening of the R&D centres in Slovakia and Croatia

Numerous awards including the Lower Silesian Economic Certificate

Award - the Forbes' Diamond

REC Global, an extremely interesting example of a rapidly growing business going global, is an intensely developing group of companies, which stands out with its considerable achievements in the field of software engineering services, including the following: design, development, integration and verification of software, as well as professional project management. Even though the company was established a relatively short time ago, i.e. in 2007, its roots date back to 2000 and the REC team's earlier work for the Siemens R&D Software Development Centre. The company grew rapidly from the very early days of its operation. It gradually entered more and more foreign markets, which made REC Global a genuinely international business boasting sales offices across the entire Europe and North America. According to data as of late 2014, the company already employs 450 engineers and operates on 20 markets, mainly in Western Europe and the USA, owning as many as 7 R&D centres and 13 sales and support offices. The headquarters and the main research and development centre are still located in Wroclaw, taking pride in their well-qualified, open-minded and well cultured staff. REC Global regularly collaborates not only with leading global businesses but also with innovative companies and SMB's.

It offers a wide range of services in the area of embedded systems software development, as well as mobile applications. Although the Wroclaw based company specializes in service delivery for sectors such as automotive industry, marine industry, semiconductors, the Internet of Things and machine communication, as well as industrial automatics and telecommunications, many of its projects go beyond this scope. It is a leader in terms of numbers of R&D projects carried out in the region, where its experts' skills are applied to develop both embedded systems and web applications. REC Global designs and develops applications for a wide range of technologically advanced and intelligent devices including cars, phones and other electronic equipment. The company's pivotal success factor is its effectiveness and the quality of the technologically advanced projects which it undertakes. The company is highly rated by its clients for its efficiency, dedication to quality and communication, testimony to which are numerous references given by the users of its services hailing from both Europe and the USA. Over the recent 7 years, the Wroclaw based company has delivered over 500 projects catering for the needs of more than 100 clients from all over the world, including key companies and market leaders from Germany, the USA, the UK and the Scandinavian countries. It does not come as a surprise that exports account for as much as 98% of REC Global's revenue.

The enterprise's rapid growth is reflected by the many awards it and its president have received, including "Ten, który zmienia polski przemysł" ("He Who Changes the Polish Industry") (2014), the Forbes' Diamond (2014 r.), Gazele Biznesu ("The Gazelles of Business") (2013 r.), as well as European Business Awards (2012/13).

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The most spectacular investment in the IT sector is, beyond any doubt, the one carried out by the IBM conglomerate, a legend of the line of business. IBM is one of the world's first IT concerns. Since 2005, the company has been no longer manufacturing PC's as this line of business was sold to Lenovo for 1.25 billion dollars. Ever since, the conglomerate has focused on consultancy and IT services, as well as software development. IBM employs about 400 thousand staff worldwide. Every year, it files as many as 3 thousand new solutions for patents, which makes it one of the world's most innovative businesses. The stages of IBM's growth in Poland are outlined below.

2009

2010

2012

2012

Letter of intent with regard to the collaboration between IBM Research and the Wroclaw Research Centre EIT Plus

Launch of the IBM Delivery Center IT-service unit

Opening of the regional trade unit in Wroclaw

Opening of the IBM Security Operation Center

The beginnings of IBM's presence in Wroclaw date back to 2009, when IBM Research, the conglomerate's most technologically advanced unit, signed a letter of intent with regard to its collaboration with the Wroclaw Research Centre EIT Plus. The five-year contract concerned joint operations in fields such as biomedicine, nano- and biotechnologies, as well as development and applications of intelligent technologies.

Launching an IT-service centre was the subsequent step. IBM Global Delivery Center in Wroclaw has been Central and Eastern Europe's biggest IT investment over the past two decades. The decision to locate the business in Wroclaw was preceded by long-lasting search. Wroclaw was one of many European cities being considered by the company. Over the last stage, the cities competing against Wroclaw included Katowice, but also Cairo and Bucharest. The factors which determined the choice included the region's good economic standing and the access to well qualified staff specialised in handling IT systems and software development (technical qualifications and language skills). Another key determinant in the selection process was the public assistance granted to the American investor within the Innovative Economy Operational Program. Thanks to the program IBM launched a large IT services centre employing almost several thousands highly qualified staff, mainly engineers, IT specialists and programmers boasting good command of foreign languages. The centre's employees deliver services not only to the conglomerate itself, but also support other global businesses by performing IT, financial and accounts related tasks. The Wroclaw outsourcing centre was the company's eighth worldwide, and fourth within the EU.

Its success and the significant potential of its staff were the main reasons behind IBM's decision to reinforce its presence in Poland. In March 2012, it announced the launch of a new regional trade department in Wroclaw. It came into being due to the rapid growth of enterprises based in one of Poland's strongest regions. In 2012, the conglomerate announced the opening of its new Security Operation Center. It is IBM's tenth overseas centre of this kind, expected to employ a further 100-200 staff. Their tasks involve monitoring and reacting to any threats to the network security of the company's global clients. Poland's strategic location makes the Wroclaw centre capable of supporting not only European clients but also those hailing from North America.IBM also collaborates with numerous higher education institutions by developing curricula in the area of IT. An example of such collaboration is the program of virtual, cloud-based internships, organised by IBM and Wroclaw University of Technology.

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Author of the study:

within the framework of „Mozart" 2013/2014 - the Municipal Program of Support for the Partnership of Higher Education, conducted as Partnership:

Invest in WroclawCity of Perspectives

The Invest in Wroclaw team comprises professionals hailing from the Agency of Wroclaw Agglomeration Development and JP Weber. The experts, boasting extensive knowledge of the region, investment locations, conditions of investing and doing business in Poland, will effectively support investment projects and provide all necessary information.You are welcome to visit the portal www.invest-in-wroclaw.pl

JP Weber

For over 12 years, JP Weber has been supporting international investors in their Poland based investment-related operations and their day-to-day tax and accounts related, as well as legal dealings. We employ over 60 investment and tax advisers, as well as lawyers operating from our Wroclaw and Warsaw offices. We provide services to both large global conglomerates and SMB sector

. . . . . enterprises planning their business activity in Poland and we support Polishcompanies in looking for strategic investors and in their international expansion. We support decision-makers in transactions and day-to-day handling of their businesses, guaranteeing an individual client-oriented as well as comprehensive approach to the Polish market's business. You are welcome to visit our website www.jpweber.com

A P A g e n c j a R o z w o j u A g l o m e r a c j i W r o c ł a w s k i e j

When planning to start business operation in the area of the Wroclaw agglomeration, every company is eligible to receive support from the Agency of Wroclaw Agglomeration Development, responsible for supporting foreign investment activity. Already since 2005, the Agency has been providing sesj-stass©« to foreign investors in the area of planning and conducting comprehensive investment processes, also by ensuring post-investment care. The dedicated team of specialists supports investors at every stage, making sure that the whole investment process is carried through fast and effectively. You are welcome to visit www.araw.pl

QQQ

HRK is one of the largest human resources management consultancy organisations operating in Poland. We offer comprehensive services for investors in the area of human resources management by supporting them in their recruitment projects, as well as in professional potential research and development, career path building and employer branding. Under the brand of HRK Payroll Consulting, we deliver services with regard to payroll administration and personnel documentation management. As part of IRC Executive Search and Bernard Hodes Global Networks international networks of globally active employer branding experts, we deliver projects across the whole country and abroad. You are welcome to visit our website www.hrk.eu.

Jarosław Ignacy, Ph.D.Doctor of economic sciences, specialising in strategic management and lecturer at the Department of Strategic Management of Wroclaw's University of Economics. He has combined his academic activity with collaboration with business as an adviser and consultant for many years, having authored numerous strategies, studies and expert opinions for the needs of companies, institutions and local government units. Participant and expert member of many research projects in Poland and countries of the European Union, linked to various aspects of entrepreneurship, strategic management and New Public Management.

The following sources of information were used for the purposes of the study:

1) Statistical data and sector studies of the Central Statistical Office (GUS).2) Data, analyses and sector presentations of PAIilZ (Polish Information and Foreign Investment Agency).3) Data and information of the Wroclaw Agglomeration Development Agency.4) Analyses, forecasts and information from the Ministry of Economy.5) It market in Poland 2013. Development forecast for the years 2013-2017 developed by PMR company.6) Computerworld Top 200, editions 2012-2014, Computerworld magazine report.7) Information from the websites of IBM and Rec Global companies.8) Generally available press information (including Bankier, Forsal, Gazeta Prawna, Puls Biznesu, Gazeta.pl, and

Money.pl) with regard to the development of IBM and Rec Global companies.9) Polish Champion (Polish Business Support Program) - folder 2014.10) "Wroctaw Driven by Knowledge" publication - the Wroclaw Agglomeration Development Agency/Knight

Frank.11) Publications of the Organisation of Economic Co-operation and Development and the World Bank. 1616

Invest in Wroclaw

Contact:

Agencja Rozwoju Aglomeracji Wrocławskiej SA pl. Solny 14 50-062 Wrocław

Tel +48 7178 35 310 Fax +48 7178 35 311 email: araw<ąaraw.pl

JP Weber sp. z o.o. ul. Rynek 39/40 50-102 Wrocław

Tel +48 7136 99 630 Fax +48 7136 99 639 email: info<ąjpweber.com

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