Timor-Leste - ReliefWeb

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LCA – Timor-Leste Version 1.05 Page 1 of 71 Logistics Capacity Assessment Timor-Leste Country Name Timor-Leste Official Name República Democrática de Timor-Leste / Democratic Republic of Timor-Leste Assessment Assessment Date: From 27 th September 2009 To 27 th October 2009 Name of Assessor Ian Figgins Title Logistics Officer Email Contact [email protected]

Transcript of Timor-Leste - ReliefWeb

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Logistics Capacity Assessment

Timor-Leste Country

Name Timor-Leste

Official Name República Democrática de Timor-Leste / Democratic Republic of Timor-Leste

Assessment

Assessment Date: From 27th September 2009 To 27th October 2009

Name of Assessor Ian Figgins

Title Logistics Officer

Email Contact [email protected]

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TABLE OF CONTENTS 1. Country Profile .................................................................................................................................................................... 3

Introduction / Background ....................................................................................................................................................... 3

1.2. Humanitarian Background ........................................................................................................................................ 4

1.3. National Regulatory Departments ............................................................................................................................ 6

1.4. Customs Information ................................................................................................................................................. 7

2. Logistics Infrastructure ..................................................................................................................................................... 13

2.1. Port Assessment ..................................................................................................................................................... 13

2.2. Airport Assessment ................................................................................................................................................. 24

2.3. Road Assessment ................................................................................................................................................... 37

2.4. Railway Assessment ............................................................................................................................................... 46

2.5. Waterways Assessment .......................................................................................................................................... 46

2.6. Storage Facilities Assessment ............................................................................................................................... 48

2.7. Milling Capacity Assessment .................................................................................................................................. 50

3. Logistics Related Services ............................................................................................................................................... 53

3.1. Fuel .......................................................................................................................................................................... 53

3.2. Transporters ............................................................................................................................................................ 56

3.3. Vehicle Rental ......................................................................................................................................................... 58

3.4. Taxi Companies ...................................................................................................................................................... 59

3.5. Freight Forwarding Agents ..................................................................................................................................... 59

3.6. Handling Equipment ................................................................................................................................................ 59

3.7. Electricity / Power .................................................................................................................................................... 60

3.8. Manual Labour Costs .............................................................................................................................................. 62

3.9. Telecommunications ............................................................................................................................................... 62

3.10. Local Supplies Market ............................................................................................................................................. 64

3.11. Accommodation ....................................................................................................................................................... 65

4. Scenarios & Contingencies .............................................................................................................................................. 66

4.1. Refugees and IDPs ................................................................................................................................................. 66

4.2. Food Security .......................................................................................................................................................... 67

4.3. Natural Disaster ....................................................................................................................................................... 68

5. ANNEXES ......................................................................................................................................................................... 71

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1. Country Profile

Introduction / Background

1.1.1 Basic Facts

Basic Facts

Capital Dili Wikipedia, 2009

Languages Tetum and Portuguese Wikipedia, 2009

Ethnic groups

Mixed Malayo-Polynesian and Melanesian-Papuan descent: Tetum (100,000), Mambae (80,000), Tukudede (63,170), the Galoli (50,000), the Kemak (50,000), and Baikeno (20,000). Tribes Papuan origin include the Bunak (50,000), and Fataluku (30,000).

Wikipedia, 2009

Religions

Roman Catholic (97%), though local animist traditions have a persistent and strong influence on the culture. Religious minorities include Muslims (1%) Protestants (1%) Hindu (0.5%), Buddhist (0.1%) and traditional animist minorities make up the remainder

Wikipedia, 2009

Country Size (comparison) 166, slightly larger than Connecticut CIA World Fact book

Population & Density Population: 1,131,612 (Density = 76 / km²) CIA World Fact book

Bordering Countries Indonesia CIA World Fact book

Exports Coffee, sandalwood, vanilla, marble; note - potential for significantly increased oil export. $10 million (2005 est. /excludes oil)

CIA World Fact book

Imports Food, gasoline, kerosene, machinery: $202 million (2004 est.) CIA World Fact book

Agricultural Products Coffee, rice, corn, cassava, sweet potatoes, soybeans, cabbage, mangoes, bananas, vanilla CIA World Fact book

Timor-Leste; Settlements and Inhabitations

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1.1.2. Country in Figures General Information

Country Size 14,874 km² CIA World Fact book

Population 1,131,612 CIA World Fact book

Population growth rate 2.03% (2009 est.) CIA World Fact book

GDP per capita $2,300 (2008 est.) CIA World Fact book

Population under poverty line (%) 42% (2003 est.) CIA World Fact book

HIV prevalence (%) Negligible CIA World Fact book

Other comments

Useful Information

Time zone (GMT +/-) (UTC+9) Wikipedia, 2009

Climate description Tropical; distinct rainy (hot, humid) and dry seasons. Temp 27 – 34 C

CIA World Fact book

Currency US Dollar CIA World Fact book

Telephone dialing code +670 Wikipedia

Driving (left / right) Left Wikipedia

Visa requirements and cost Visa on arrival, US$30, valid 30 days. UN and NGO staff can obtain a visa for longer periods via their organisation. Departure tax: US$10

http://migracao.gov.tl Immigration Department of

Timor-Leste. Money Parity and Inflation

Year Exchange R ate – US$ = Local Currency Rate of inflation

2010 Currency used is USD 7.8%

1.2. Humanitarian Background

1.2.1. Disasters, Conflicts & Migration History

• The information is taken from; http://www.em-dat.net/disasters/countryprofiles.php Centre for research on epidemiology of disasters, Belgium.

• There are no records for disasters prior to 2001 as Timor-Leste was internationally recognized in only 2002. Disasters, Conflicts & Migration

Natural Disasters Yes/No Comments / Details

Drought Yes One recorded drought, no additional details.

Earthquake Yes Regular earthquakes, Timor-Leste being on the “Ring of Fire”. A recent Norwegian-led report indicated a major earthquake in TL is “long overdue”.

Epidemic Yes 2005, 22 deaths, 336 people affected.

Extreme temperature No

Flood Yes

June 2001; 2 deaths; 2,508 people affected June 2003; 2 deaths; 600 people affected December 2003; 450 people affected February 2008: Major flooding Liquica, western corridor blocked for 6 days. NOTE: Floods happen regularly in Southern districts as well as Oecussi where people can be cut-off from aid for longer time.

Insect infestation Yes Regular Locust infestation in Maliana district, spread to other districts. Insect infested stored food is a concern in TL

Slides Yes Regular occurrence, especially during wet season. Re-forestation efforts ongoing but relatively ineffective.

Volcano No

Wave/Surge No

Wild fires No

Storm Yes March 2006 (Baucau); 8730 people affected.

Other comments

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Man-made

Civil strife Yes April 2006; civil unrest, 40+ deaths, 20,000 IDPs

International conflict Yes

1976 – 1999; conflict with Indonesian occupation, est.100 – 250,000 deaths. September 1999; militia retributions, 1,400 deaths and 300,000 East Timorese refugees in Indonesian West Timor.

Displaced in country Yes April 2006; civil unrest, 150,000 IDPs, most returned home by mid 2009.

Refugees in country No NA

Refugees from country Yes September 1999; 300,000 East Timorese refugees in Indonesian West Timor.

Landmines casualties / year Yes UXO’s found regularly following widespread reconstruction of buildings in Dili and other major cities.

Other comments

1.2.2. Calamities and Seasonal Affects

Seasonal Affects on Transport (economic, social, cli mate…)

Transport Comments From <month> to <month>

Primary road transport Flooding, landslides in wet season November to March (with regional variations)

Secondary road transport Flooding, landslides in wet season November to March (with regional variations)

Rail transport NA NA

Air transport Max Payload affected in wet season due to aircraft carrying additional fuel

November to March (with regional variations)

Waterways transport No Seasonal affects NA Seasonal Affects on Storage and Handling (economic, s ocial, climate…)

Activity Comments From <month> to <month>

Storage Pre-positioning of stocks in rural areas prior to the rainy season.

June to October

Handling No Major Seasonal affects NA

Other No Major Seasonal affects NA

1.2.3. Capacities to Respond to Emergencies

1.2.3.1. Government

• The government of Timor-Leste has some established departments and mechanisms to deal with national disasters, these are under the auspices of the Ministry of Social Solidarity and include the National Department Management Directorate (NDMD) National Department of Social Assistance (DNAS), Disaster Operations Center (DOC), and the National Disaster Management Policy (NDMP).

• The humanitarian community has been working closely with the Government of Timor-Leste assisting in the development of these structures.

• The military and civil defense forces in Timor-Leste are formally a member of the District Disaster Management Committee (DDMC) which is currently being established in every district. PNTL and FFDTL mainly provide security and communicative assistance whereas FFDTL also is capable to provide transport of relief items.

• According to the National Disaster Risk Management Policy, the DOC and NDMD will rely on international organizations for logistics assistance.

Ministry/Department/Address Contact Names & Email Telephone & Fax Website*

Ministry of Tourism Commerce and Industry

Name: Dra. Manuela G. B. Corte Real. Title: Director General, Email: [email protected] [email protected]

Tel1: Tel2: Fax:

www.mtci-timorleste.com/en/

National Directorate of Social Assistance.

Name: Dir. Amandio Amaral Freitas Title: Director Social Assistance Email: [email protected]

Tel1:+670 72 73 935 Tel2: +6703339586 Fax:

http://www.mss.gov.tl/

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Directorate of Natural Disaster Management

Name: Francisco do Rosario Title: Director Email: [email protected]

Tel1: +670 7230107 Tel2: +6703331265 Fax:

http://www.mss.gov.tl/

*Please note that connections to the government websites can be intermittent furthermore government titles, positions and contact details change on a regular basis; it is advisable to confirm the latest situation. 1.2.3.2. Humanitarian Community Humanitarian Coordination

Type Name / Address Contacts Comments

HC RC Mr. Finn Reske-Nielsen

Tel1: Tel2: 5007 / 3313539 Fax: Email: [email protected]; [email protected]

Deputy SRSG for Governance Support, Development and Humanitarian Coordination, UN Resident and Humanitarian Coordinator & UNDP Resident Representative

Coordination Mechanisms / Committees / Groups

Organisation Name Contact & Address Contacts Comments

HCU (Humanitarian Coordination Unit)

Philippe SCHNEIDER UNMIT Barracks

Tel1:+670 731-1786 Tel2:+670 731-1643 Fax: Email: [email protected],

See annexes for Contact details of sectorial clusters or: http://sites.google.com/site/clusterstimorleste/

UNCT Contact Details: http://unmit.unmissions.org/Default.aspx?tabid=191

1.3. National Regulatory Departments

Ministry/Department /Address Contact Names & Email Telephone & Fax Website*

Ministry of Finance Directorate of Customs

Name: Ulderico Rodregues Title: Director of Customs Email: [email protected]

Tel1:+6707230289 Tel2: Fax:

http://www.mof.gov.tl/en/rc/

Summary of Role and Services: See customs section 1.4 for further details Ministry/Department/Address Contact Names & Email Telephone & Fax Website*

National Directorate of Information Communications and Technology

Name: Eng. Flavio Cardoso Neves Title:Director of ICT Email: [email protected]

Tel1:+670 333 9354 Tel2:+670 723 0189 Fax: +670 333 1091

http://www.minfra.gov.tl/

Summary of Role and Services: See telecommunications section 3.9 Ministry/Department /Address Contact Names & Email Telephone & Fax Website*

Ministry of Infrastructure Directorate of Land Transport

Name: Basilio Teixeira Title: Director of Land transportation Email: NA

Tel1: +670 7231066 Tel2: Fax:

http://www.minfra.gov.tl/

Summary of Role and Services: This directorate deals with vehicle registration, licences, inspection, vehicle importations and public transportation. Ministry/Department /Address Contact Names & Email Telephone & Fax Website*

Ministry of Health

Name: Agapito das Soares Title: Director General Email: [email protected]

Tel1: +6707230090 Tel2: Fax:

http://www.minsau.gov.tl/

Summary of Role and Services:

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*Please note that connections to the government websites can be intermittent furthermore government titles, positions and contact details change on a regular basis, it is advisable to confirm the latest situation.

1.4. Customs Information

1.4.1. Duties and Taxes Exemption

A) Emergency Response: Although the Government of Timor-Leste has been member of the WCO since 2003, Annex J-5 revised Koyoto convention, tampere convention and OCHA model agreements have not been officially ratified by the government of Timor-Leste as they are still in the process of developing and implementing customs protocols and processes. Their laws however do agree in principle with all major international trade and customs conventions and practically endorse the outcomes of such international agreements, customs authorities have been facilitating express customs clearances in emergencies and tax exemptions for good destined for humanitarian projects. The customs authorities are still lacking full capacities, consequently implementation is still in progress and they cannot guarantee 100% compliance with all international agreements.

Agreements / Conventions Description Ratified by Country?

WCO (World Customs Organization) member Yes No Date:

Annex J-5 Revised Kyoto Convention Yes No Date:

OCHA Model Agreement Yes No Date: Tampere Convention (on the Provision of Telecommunication Resources for Disaster Mitigation and Relief Operations) Yes No

Regional Agreements (on emergency/disaster response, but also customs unions, regional integration) NA

B) Exemption Regular Regime (Non-Emergency Response) : National Customs Legislation and Regime (Non-Emergen cy Response)

• The directorate of customs is in the process of rolling out the ASYCUDA++ customs system; this should help to streamline the customs process and is expected to be completed within the next six months at the port, airport and Batugade border crossing.

• WTO harmonised system for nomenclature is utilised for classification goods. • Customs brokers clearing goods must comply with the regulations of the respective importation regime, eight

importation regimes have been established for various scenarios (consumption, temporary, re-imports, transit, exemptions etc.).

• Clearances involve the processing phase of SAD (single administrative document): • Brokers compile the required supporting documentation (as specified below) and submit to CREP (Customs Review

Entry Processing) in customs dispatch section. • Customs official verify the documentation, process in the ASYCUDA system and conduct physical inspection. • Clearances are then completed on presentation of receipt for payment of duties or proof of tax and duties

exemption. Duties comprise: • 2.5% importation duty on all imported goods. • 2.5 sales tax on all imported goods. • Excise tax, applicable to certain products (alcoholic beverages, tobacco products, fuel etc) with variable rates. Legal references include: • The 2008 Taxation Act. • Decree law No 11 2004; customs code. • Decree law No 10 2004; customs tax offences. Online references include: • Customs dept overview: http://www.mof.gov.tl/en/rc/#Overview • Customs dept organigram: http://www.mof.gov.tl/en/rc/download/DGRC_OC_EN.pdf • Diagnostic customs report 2008: http://www.mof.gov.tl/en/docPub/Review_Report_Customs_EN.pdf

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Organizational Requirements to Obtain a Duty Free St atus

United Nations Agencies

• UNTAET / UNDP developed an agreement with the government of Timor-Leste where tax exempt statuses are assured for all UN agencies operating in Timor-Leste.

• UN agencies should refer to their tax exempt status in any memorandums or letters of understanding with the government of Timor-Leste.

• Registration with the Ministry of finance to attain a Tax Identification number is required. NGOs

• NGOs are required to register with the Ministry of Justice to attain an NGO status which entitles them to tax exemption in accordance with articles 39 to 41 in decree law No. 5/2005.

• Registration with the Ministry of Finance to attain a Tax Identification Number and a CERTIDAO DE DIVIDAS is then required.

• NGOs are further required to obtain a letter of approval of tax exemption for each shipment from the respective ministry responsible for the related area of intervention (medicines from the Ministry of Health etc).

C) Exemption Certificate Application Procedure :

Duties and Taxes Exemption Application Procedure

Generalities (include a list of necessary documenta tion)

• Tax Identification Number (TIN) is required for all exemption applications and customs clearances. • Customs declarations are to be submitted for all cargos whether or not the tax exempt status is approved. • Tax exemptions are granted based on the end use of the imported goods, e.g. when exempt items are no longer

used for humanitarian purposes payment of duties are then due to be imposed. • Organisations are required to attain their own tax exemptions, only customs clearances can be outsourced to

agents. Process to be followed (step by step / flowchart) UN agencies: 1. Heads of agencies write a letter requesting tax exemption for any given shipment referencing their tax exempt

status. 2. This letter, with any associated documentation (as stipulated in the matrix below) is attached to the customs

declaration. 3. These are then submitted (either directly or via a customs agent) to the customs authorities for approval. NGOs: 1. Heads of organisations write a letter requesting tax exemption for any given shipment referencing their tax exempt

status. 2. This letter is then submitted to the ministry of finance with the following supporting documentation:

• Copy Tax Identification Numbers (TIN) are required for all exemption applications and customs clearances.

• Copy of Certidao de Dividas • Copy of NGO Registration with MOJ • Copy of the NGO Regitration with NGO Forum • Copy of the shipment documentation including the Invoices and packing list

3. This letter is also submitted to the respective ministry responsible for the related area of intervention (medicines from the Ministry of Health etc), from whom a corresponding letter of approval is subsequently attained.

4. These letters, with any associated documentation (as stipulated in the matrix below) is attached to the customs declaration.

5. These are then submitted (either directly or via a customs agent) to the customs authorities for approval. D) Exemption Certificate Document Requirements Duties and Taxes Exemption Certificate Document Requ irements (by commodity)

Food NFI (shelter,

wash, education)

Medicines Vehicles and Spare Parts

Staff (office) Supplies

Telecom Equipment

Invoice YES, 1 COPY

YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY

AWB/BL/Other Transport Document

YES, 1 COPY, Authenticated by shipping agents.

YES, 1 COPY Authenticated by shipping agents.

YES, 1 COPY Authenticated by shipping agents.

YES, 1 COPY Authenticated by shipping agents.

YES, 1 COPY Authenticated by shipping agents.

YES, 1 COPY Authenticated by shipping agents.

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Donation/Non -Commercial Certificate

YES, 1 COPY

YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY

Packing List YES, 1 COPY

YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY

Other Documents

Original Ministry of Health letter of approval.

Original Directorate of Land Transportation letter of approval.

Additional Notes Tax Identification Number (TIN) is required for all exemption applications

1.4.2. Customs Clearance

1.4.2.1. General Information

Customs Information

Document Requirements

All imports and exports require written customs declarations, TIN – Tax Identification Number, and processed SAD documents.

Embargoes None

Prohibited Items The usual prohibitions are in place covering counterfeits, firearms, narcotics NOTE: Considering Timor-Leste copied a relative large part of their customs procedures from Australia, rather stringent quarantine rules are in place at Dili International Airport.

General Restrictions

None

1.4.3. Customs Clearance Document Requirements

Customs Clearance Document Requirements (by commodi ty)

Food NFI (shelter, wash, education)

Medicines Vehicles and Spare Parts

Staff (office) Supplies

Telecom Equipment

D&T Exemption Certificate

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Invoice Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

AWB/BL/Other Transport Document

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Donation/Non-Commercial Certificate

Recommended but not required

Recommended but not required

Recommended but not required

Recommended but not required

Recommended but not required

Recommended but not required

Packing List Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Yes, Original, 1 copy.

Phytosanitary Certificate

NA NA NA NA NA NA

Other Documents

Frozen and fresh foods require certificate of origin for quarantine and ministry of agriculture approvals.(1)

MoH stamp of approval is required on the invoice; written request is submitted to MoH with Invoice, WB and Packing

See notes below (2)

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list attached.

Additional Notes

(1) • UN food imports are also exempt from quarantine requirements.

(2)

• All vehicles must be less than 5 years old when they are brought into the country. • Imported vehicles are inspected in the port by representatives from Ministry of Trade Commerce and Industry,

Directorate of Land Transportation and Customs officials (UN vehicles are exempt from inspection procedures). • Vehicles must be registered before they leave the port, applications must be made in writing to the Directorate

of Transportation, all specification of the vehicle stipulated (chassis number, engine number, engine type, year of production, model etc), with an importation licences from the customs authority and a letter of authorisation from the ministry of trade and commerce. Usually registration is complete and number plates can be provided within 1 week of the vehicle arriving in Dili.

• It is possible to clear vehicles prior to arrival so they can leave the port immediately after inspection (in 1-2 days).

1.4.4. Weight and Value Band

Value & Weight Band Information

Class Value (local currency) Value (US$) Weight (Kgs) Document There are no regulations restricting the importation of documents.

Non-Doc HV There are no regulations relating to the value and weight bands. A) Transit Regime :

Transit Regime

• Transit cargos do not have to pay taxes but are required to leave the country within 28 days of arrival. • For longer periods temporary importation regulations apply, where taxes due are held on deposit (BNU Bank)

until the goods leave the country, for a maximum of one year. • Freight forwarders indicate that the system is working well for transhipment cargos passing through Dili port,

however they maybe unwilling to accept transit cargos passing the land border as procedures are not so well established there and complications can arise.

1.4.5. Focal Points Information At present customs clearance are managed as a matter of routine within respective agencies and there are no nominated customs focal points as such, however if the need arose any matter would be addressed through the logistics cluster, for which the lead agency is WFP (contact details for logistics cluster below): Humanitarian Organization’s Customs Focal Point

Organization World Food Program

Name Fisseha Dejene

Title Logistics Officer

Address Rua Balide Mascarenhas, P.O. Box 133

Telephone Number + 670 3311012

Fax Number + 670 3310113

Telex NA

Telegram NA

Email Fisseha.Dejene @wfp.org

Web www.wfp.org

Language(s) Correspondence English

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Customs Authority Focal Point

Governmental Body Ministry of Finance

Name (if available) Ulderico Rodregues

Title Director of Customs

Address NA

Telephone Number + 670 7230289

Fax Number NA

Telex NA

Telegram NA

Email [email protected]

Web: http://www.mof.gov.tl/en/rc/#Overview

Language(s) Correspondence English, Tetum, Portuguese and Indonesian

1.4.6. Customs Information by Entry Points (port, lak e/river, airport, overland entry points)

1.4.6.1 Dili Sea Port Entry Point Details Entry Point Location and Type (sea, land, air, etc.) Dili Sea port.

Name of Customs Officer in Charge / Head of the Customs Office Elias Mesquita Freitas

Title Chief of Customs, Dili Port.

Address NA

Operating Hours 08:00 – 17:00

Telephone Number +670 7399888

Fax Number NA

Telex NA

Telegram NA

Email NA

Web http://www.mof.gov.tl/en/rc/#Overview

Language(s) Correspondence Portuguese, Tetum, English and Indonesian. Customs declarations are completed in English.

Warehouse There are no bonded warehousing facilities in Dili Sea Port, the customs departed does have a small warehouse within the port, and it is kept for their internal requirements and not used for cargo storage. Customs Information and Document Requirements Documentation requirements are as described above. Customs do have an operational x-ray scanner for container leaving the port. Clearing System The main clearing/forwarding agents are: Ariana Oceano Agency Mobile Phone Numbers: +6707238766 +6707242678 Land Line: +6703322109 Fax: +6703312520 Email: [email protected] Address:Rua Bairo Central, Dili SDV Logistic Mobile Phone Numbers: +6707230517 Land Line: +6703322818 Fax: +6703324077 Email: [email protected] Website: www.sdv.com Address:Avenida Presidente Nicolau Lobato, Dili

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JVK Naga Movers Mobile Phone Numbers: +6707235784 +6707268450 Land Line: +6703310076 Fax: +6703310076 Email: [email protected] Website: www.jvkasia.com Address: Rua Don Luis dos Reis Noronha.45, Near Cathedral Church, Dili Global Transport Agency, Lda. Mobile Phone Numbers: +6707266992 +6707276063 Email: [email protected] Address:Rua farol Mandarin, Near Motael Church, Dili KAYE Mobile Phone Numbers: +6707259267 +6707268125 Land Line: +6703310369 Fax: +6703310369 Address:Avenida dos Direitos Humanos, Area Delta 1, Dili Hala-JNE Mobile Phone Numbers: +6707280898 +6707324688 Email: [email protected] Address: Rua Delta Comoro, Area Delta II, Dili Bequeli Ocean Agency, Lda Mobile Phone Numbers: +6707242678 +6707231888 Land Line: +6703311291 Email: [email protected], [email protected], [email protected] Address: Rua Vila Verde, Beside of Cathedral Church, Dili Trans Global Agency Mobile Phone Numbers: +6707393995 +6707302461 Land Line: +6703315555 Fax: +6703315555 Email: [email protected] Address:Rua17, Jose MariaMarques, Dili Bachy Agency, Unipessoal Mobile Phone Numbers: +6707271684 +6707237546 Address: Rua Praia dos Coceiros, Pantai kelapa, Dili Naroman Agencia Lda Mobile Phone Numbers: +6707238974 Land Line: +6703310141 Address: Rua Bairro Pite, Dili Customary rates/fees for clearing agents are between 30.00 and 50.00 USD / shipment (Waybill). Organizations are able to clear their own goods. Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP. 1.4.6.2 Batugade Land border Entry Point Details Entry Point Location and Type (sea, land, air, etc.)

Batugade, Land border crossing

Name of Customs Officer in Charge / Head of the Customs Office Alberto Seixa

Title Chief of Customs, Batugade

Address NA

Operating Hours 08:00 – 17:00

Telephone Number +670 7239051

Fax Number NA

Telex NA

Telegram NA

Email NA

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Web http://www.mof.gov.tl/en/rc/#Overview

Language(s) Correspondence Portuguese, Tetum, English and Indonesian. Customs declarations are completed in English.

Warehouse There are no storage facilities (bonded or otherwise) on the Timorese side of any land border crossing points into Timor-Leste. There is a parking area for trucks to wait pending customs clearance to proceed. Customs Information and Document Requirements Documentation requirements are as described above. There are minimal facilities at the border post, the customs office (electricity is from generator, communications are mobile phone only). Clearing System Customs declarations are received at the border, however clearances are done in Dili, and trucks wait at the border until customs clearances have been completed. Important note: Drivers of trucks require Indonesian visa’s to be obtained in Dili prior to departure. In case Timorese trucks with Timorese license plates are used, prior approval from the Indonesian embassy in Dili significantly speeds up the process of border clearance.

2. Logistics Infrastructure

2.1. Port Assessment

2.1.1. Port of Dili

Location of the Port

Port Name Dili

Latitude 8°33’.12 S Longitude 125°34’.24 E

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2.1.2. Port Overview

• The port in Dili is the main and only international port of entry to Timor-Leste, the harbor is surrounded by a natural reef with only one clearly marked access route; the reef provides a natural protection against severe weather which can occur in the rainy season (typically November – February).

• A single 280m long wharf can handle a maximum of three vessels at any one time and is nominally divided into three multi –functional berths with a draft of 5 - 9M.

• JICA have undertaken a rehabilitation project to reconstruct the entire wharf due to structural defects in the original construction and subsequent dilapidation of the jetty, this is due to be completed by early 2010.

• One ramp facilitating roll-on, roll-off vessels is located past the East end of the jetty, and one on the West side • Storage facilities are very limited and the port suffers from congestion, containers where the harbor master

indicates a maximum capacity of 1,000 containers can be stored on the hard standing. Port Contacts

Company / Port Authority Directorate of Port Authorities

Management Contact and Position Costantino Soares, Director of Port Authorities

Management Contact and Position Natalino Do Val Munes De Caravalho, Chief Maritime Officer

2.1.3. Port Performance

• Currently Dili port is receive approximately 20 vessel calls per month with exports (since 2006) accounting for less than 3% of cargo volumes.

• There are no cranes or derricks on the wharf so vessels calling are advised to have a self offload capability; all cargo handling is outsourced to stevedoring companies that are operating within Dili.

• There are also no facilities for handling bulk cargoes; estimates indicate that the port can handle a maximum of 100 containers per day.

• The Port authorities are members of the International Maritime Organization. The regulation of Port Fees and charges are formulated according to Decree – Law No. 19/2003.

• These regulations have been formalized by the government of Timor-Leste in an effort to aid the development of the port operations, implementation of certain services, as a practical reality is still a work in progress.

Performance for 2008

Vessels calls 260 Vessels

Container traffic (TEUs) 24570 TEU

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Total cargo handling (mt) 131391 MT

Total annual capacity of the port NA

Capacity for 2008 Bulk Container Conventional

mt / Year TEU’s / Year mt / Year

Export activity of the Port NA 11,995 0.0

Import activity of the port NA 12575 253635.3 Current yearly import by Humanitarian Organisations (break by organization if possible) through that port

Information Not Available

Information Not Available

Information Not Available

Top 1 Organisation <Name> NA Timor Food Timor Food

Top 2 Organisation <Name> NA Lima Putri Lima Putri

Imported for this LCA Country NA NA NA

2.1.4. Discharge Rates 1

Cargo category Unit Charge Bulk cargo

Liquid products

Dry products

Breakbulk cargo m³/Ton. The greater of US$1.80 / m³ or US$1.80 / MT

Full containers

Up to 20-foot length Unit US$ 35.00

In excess of 20-foot length Unit US$ 80.00 Empty containers

Up to 20-foot length Unit US$ 15.00

In excess of 20-foot length Unit US$ 40.00 Motor vehicles

Less than 6 metres in length Unit US$ 50.00

More than 6 metres in length Unit US$ 100.00

• Please see sections 13 – 15 of the Regulation of Port Fees and Charges at

http://www.eastimorlawjournal.org/Government_Decree_Laws_East_Timor/Decree-Law-2003-19.pdf 2.1.4.1. Pilotage fees

• The port authorities indicated that pilotage services are not generally used in Dili port, the harbor masters office provides navigational assistance to vessels through radio communications.

• The port regulations state that pilotage services are available on request and are mandatory for vessel in excess of 500 GRT, the established rate is 250.00USD per movement.

• This fee is increased by 50% if delivered on a workday outside of normal working hours and by 100% if delivered on a non-working day (Sundays and National Holidays).

2.1.4.2. Tug Services

• The Chief maritime officer indicated that there are currently no tug boat services available in Dili port; however articles relating to the prevision of these services are clarified in the port regulations which state that tugboat services are regulated by the port authority and the use thereof is mandatory for vessels having a gross tonnage above 500 GRT.

• The rates would be 1,000.00 USD for each tugboat service delivered, this fee is increased by 50% if delivered on a workday outside of normal working hours and by 100% if delivered on a non-working day (Sundays and National Holidays).

2.1.4.3. Mooring Services Narrative Mooring Service (Rate per operation) Charge (indicate currency)

Mooring, un-mooring 250.00 USD

1 Sections 2.1.4.1 and 2.1.4.2. may help in measuring charges for charter vessels or consignments and dealing with F.F.

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Mooring, un-mooring without the use of boats 120.00 USD

Shifting alongside (per manoeuvre) 120.00 USD 2.1.4.4. Port & Harbour Dues

• There are established navigation fees which are applicable to every vessel entering the port of Timor-Leste, these are 0.06 US$ per entry per GRT of vessel with a minimum charge of 6US$, reductions and exemptions of the navigation fees are available and are stipulated in sections 12, 16 and 17 of the Regulation of Port Fees and Charges at http://www.eastimorlawjournal.org/Government_Decree_Laws_East_Timor/Decree-Law-2003-19.pdf

Vessel Description (rate = 100 GRT or part thereof Charge (indicate currency)

All vessels other than those exempted 0.06 US$ per entry per GRT 2.1.4.5. Dockage, Buoyage & Anchorage

• There are three type of dockage fees in place where differentiating between the first two is somewhat ambiguous, so is expounded upon below.

• A dockage fee for the availability and use of a concrete berth is to be levied on a vessel that docks at any berth, uses a ramp or mooring buoy in 0.025USD / GRT / hour, a dockage fee for vessels using any other points between the ports of Timor-Leste for the purpose of carrying out a commercial operation is 0.15 USD / GRT / hour.

• The dockage fees applied to vessels or ships docked at a berth of the port or anchored within the port area, tied up to or lying alongside another ship or in between loading and unloading operations or extensions of stay within any port of Timor-Leste.

• The dockage fees are 0.08 USD / GRT for the first 24 hours and then 0.04 USD / GRT / successive 24 hour periods. A vessel or ship performing no port operations is charged from the first hour, whereas vessels performing port operations are charged only after the first 24 hour period.

Vessel Description (Rates = per metre/per hour) Charge (indicate currency)

Vessels at quays, wharves or jetties 0.025 USD / GRT / hour

Vessels at buoys or Ro-Ro vessels berthed stern to quay 0.015USD / GRT / hour

Vessels at anchorage; except at Port Convenience 0.08 USD / GRT for the first day, 0.04 USD / GRT / successive day.

• Special dockage fees apply to leisure vessels, ships engaged in sea-tourism activities and cargo ships of less

than 300 GRT (non-SOLAS ships) which are based on the length of the vessel and can be applied as a daily rate or as a lump sum for longer stays:

• The daily rate is 0.20 USD / M for the initial 24 hours and 0.10 USD / M for each successive 24 hours. • The lump sum rates are calculated as follows (where L is the length of the ship):

Lump sum period in days (T) 30 90 180 265 Amount payable L x 2.7 USD L x 7.2 USD L x 12.6 USD L x 21.9 USD

2.1.4.6. Supply of Fresh water

• Fresh water supplies are provided by the port authorities through shore hydrants only and are charged at 5 USD / M3 with a minimal supply of 1 M3 inclusive of operations and use of the plumbing fixtures and meters.

Vessel Description (Rates = per tonne) Charge (indicate currency)

Via shore hydrants 5 USD / MT

In stream (including towage of Barge) NA 2.1.4.7. Laying up of Vessels

• Dili port authorities have no established laying up fees asides from the dockage as mentioned above in 2.1.1.3.5 Dockage, Buoyage and Anchorage.

Vessel Description (Rates = per ton) Charge (indicate currency)

Via shore hydrants NA

In stream (including towage of Barge) NA

2.1.4.8. Charges for General Services • The port authorities are entitled to deliver miscellaneous services additional to its normal areas of intervention

provided it is not deemed inconvenient; the fees are then agreed directly by the parties concerned. • The port authorities may also deliver supplies and materials upon request where a 20% accrued cost shall be

billed. In any such cases it is the responsibility of the users to repair any damaged caused to facilities, equipment and tools in accordance with any deadlines as set by the port authority, where these conditions are

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not met and the works are undertaken by the port authority incurred costs accrued of 30% shall be billed to the user.

• Office space can be leased out for business directly related to port activities at a minimum of 6.00 USD / M2 / month exclusive of costs for power, water supply and communications.

• Provision of communication services are charged at cost plus 25%. • Power supplies are charged 0.35 USD / Unit / Kwh with a minimum of 100 Kwh and reductions for longer term

use. Power supplied to refrigerated containers is 3.00 USD / hour / unit. 2.1.4.9. Hire of Labour and Equipment

• There are no cranes or derricks on the wharf so vessels calling with conventional cargoes are advised to have a self offload capability; all cargo handling is outsourced to stevedoring (or other) companies that are operating in Dili.

Service (Per hour of part thereof) Charge (indicate currency)

Floating Crane, incl. of minimum crew and exclusive of towage NA

Mobile Crane more than 5 mt inclusive of driver 18 MT crane available for 120 USD / Hour through A1 services.

Mobile Crane less than 5 mt or equal inclusive of driver 4 MT (crane truck) 80 USD / Hour

VIP launch inclusive of crew There are a range of privately owned boats in Dili that are available to rent upon direct negotiation

with the owners. Pilot boat inclusive of crew NA

Fire appliance inclusive of minimum crew NA

Tipper truck or flatbed lorry inclusive of driver Sourced through commercial transportation and stevedoring companies, quotations available.

Forklift or Tractor more than 5 mt inclusive of driver 16 MT forklifts are charged at 80 USD / hour.

Forklift or Tractor less than 5 mt equal of inclusive of driver 3 MT forklifts are charged at 25 USD / hour. 4MT forklifts are charged at 30 USD / hour.

Van, Pick-up or Saloon Car inclusive of driver 60.00 USD / day

Management or supervisory staff 6.5 – 7.5 USD / Hour

Skilled staff: e.g. Crane or Forklift Driver, Artisan, Firemen or Clerk 4.0 USD / Hour

Semi-skilled staff: e.g. Labourers, Watchman 3.0 – 3.5 USD / Hour 2.1.5. Berthing Equipment & Specifications

• Dili port has no facilities to handle bulk cargos so shipments are restricted to containerized and conventional cargos.

• There are two fuel jetties close to Dili which are privately owned by fuel companies and are dealt with in more detail in fuel section. Any fuel or liquids coming into Dili port itself arrives in ISO containers.

• There are maritime police in Dili who have boats to patrol the coastline, however they are not based within the port itself, there are a variety of privately owned boats and speed boats in Dili which can be rented through direct negotiations with their owners.

Berthing specifications

Total berths Quantity Length (m) Draft (m)

Conventional Berths* 3 90 (280m total) 5 – 9 m

Container Berths* 3 90 (280m total) 5 – 9 m

Bulk Oil Jetties See section Fuel Supply and storage

NA NA

Cased Oil Jetties NA NA NA

Bulk Cement Berths NA NA NA

Lighterage & Dhow (other) Wharves NA NA NA

Explosives Jetty NA NA NA

Berthing Tugs & Mooring Boats NA

Pilot Boats NA

Water Barges NA

Police Boats NA

Anti-pollution Boats NA

Speed Boats NA

• *There is one 280m long wharf that can handle a maximum of three vessels at any one time and is nominally divided into three multi –functional berths

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2.1.6. General Cargo Handling Berths

General Cargo - Imports Berths

Imports – Bagged Cargo 3*

Exports – Bagged Cargo 3*

Imports – Steel Goods 3*

Imports & Exports – Ro-Ro 1

Imports – Vehicles 3*

Others Imports NA

• *There is one 280m long wharf that can handle a maximum of three vessels at any one time and is nominally divided into three multi –functional berths, and a small ramp service the Ro-Ro ferry service.

2.1.7. Port Cargo Handling Equipment

• There are three stevedoring companies operating in Dili port; Perkins, Timor Stevedores and Troy Logistics Services, each are having their own capacities and capabilities for mechanical handling equipment, the list of forklift trucks below is composite of their collective assets.

• There are additional mechanical handling assets on the market in Dili (including mobile cranes), these can also be rented and used within Dili port on attaining permission of the port authorities.

• Timor Stevedores and Troy Logistics Services both have storage compounds outside of the port which could be referred to as Inland container depots; Troy Logistics Services are establishing a bonded cargo facility within his compound in cooperation with the customs authorities.

• Company details for the stevedoring companies are listed in section 3.6 Handling Equipment (below). Port Cargo Equipment (Operational)

Appliances & Models Quantity Capacity

Shore Gantry NA

Mobile (rail mounted) 1 18MT

Forklifts 16 2MT – 45MT

Tractors NA

Trailers NA

Vacuvators NA

Bagging Machines NA 2.1.8. General Services

• General port services in Dili port are extremely limited, most shipping lines are attending to such requirements on other ports of call.

Service (Per day of part thereof) Charge (indicate currency)

Bagging plant operators, per unit of plant NA

Vacuvators, per unit of plant NA

Bunker Supplier Arranged by shipping agents, there are several fuel

transporters operating in Dili, prices quoted on a case by case basis

Bunkering Agent Arranged by shipping agents, prices quoted on a case by case basis

Barge operator, per barge NA

Fresh Water suppliers (road tankers) Water only available through port hydrants.

Ship Contractors NA

Ship Chandlers NA

Safety equipment supplier & service NA

Marine Contractors NA

Scrap Metal Dealers NA

Ship Watchmen Supplier NA

Marine Engineer NA

Marine Surveyor NA

Ship Surveyor NA

Cargo Surveyor NA

Sludge Collector NA

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Small Boat Operator NA

2.1.8.1. Discharging Facilities

Container Facilities

20ft (TEUs) 40ft (FEUs)

Container facilities Yes Yes

Daily off-take capacity No of containers/day 70 50

Container Freight Stations (CFS) Yes Yes

Number of CFS 3 1

Capacity of CFS No of containers/day 70 50

Refrigerated Container Stations Yes Yes

Number of Stations (connection points) Limited to generator capacity.

2.1.8.2. Oil Handling Terminal

• There are no oil handling terminal within the port itself, however there are two private fuel suppliers that have dedicated jetties for receiving fuel shipments. For full details see the fuel section 1.1.2 Fuel Supply and storage (below).

2.1.8.3. Multipurpose Terminal

• The whole of Dili port could be considered as a single multipurpose terminal. 2.1.8.4. Grain & Bulk Handling

• There are no grain or bulk handling facilities within Dili port. 2.1.8.5. Main Silo Terminal

• There are no silos in Dili. 2.1.8.6. Main storage terminal

• The whole of Dili port could be considered as a single multipurpose terminal. 2.1.8.7. Bagging – Grain Handling

• Currently there is no bagging or grain handling facilities in Dili port.

2.1.9. Stevedoring

2.1.9.1. Conventional Cargo Other Services Charge (indicate currency)

Mail per bag, or ships stores per package Exempt of charges.

Returning empty bags Exempt of charges.

Repairs in the breakage room per package Quoted for on a case by case basis

Crated animals, per cubic meter of crate Quoted for on a case by case basis

Animals handled by sling Quoted for on a case by case basis

Animals walked on/off board Quoted for on a case by case basis

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Stevedoring – Large Packaged Articles Charge (indicate currency)

From 14 DWT to 40 DWT Quoted for on a case by case basis

Over 40 DWT Quoted for on a case by case basis

2.1.9.2. Containerised cargo

Containerised Cargo Handling Charges

20 ft (TEUs) 40 ft (FEUs) Discharge, loading, shifting within the hold or shifting on deck without landing 10 USD 17 USD

Containers handled via a conventional ship 10 USD 17 USD

Containers handled on a Ro-Ro basis 35 USD 45 USD

Empty containers 30 USD 40 USD Transshipment containers, overland containers, containers shipped & re-landed or landed & re-shipped or shifted from hold to hold

10 USD 17 USD

For stuffing or re-stuffing, labor is normally available at the port gate where rates need to be negotiated. Prices can be negotiated per man-hour or per container.

Stripping or Stuffing of Containers

20 ft (TEUs) 40 ft (FEUs)

Stripping or Stuffing 1.8 USD / M3 1.8 USD / M3

Stripping and re-stuffing transshipment cargo 1.8 USD / M3 1.8 USD / M3

2.1.9.3. Other container handling services

Other Container Handling Charges

20 ft (TEUs) 40 ft (FEUs) Cover or pontoons which can be lifted using a standard ISO twist lock spreader

Quoted for on a case by case basis

Quoted for on a case by case basis

Other cover or pontoon Quoted for on a case by case basis

Quoted for on a case by case basis

Transfers to/from the Container Terminal 10 USD 17 USD

Other transfers within the terminal are not charged 10 USD 17 USD

Handling of empty containers at ICD's 10 USD 17 USD

Reefer containers plugged onto reefer points 3.00 USD / Unit / Hour NA Storage of import empty containers from two days after arrival or empty export containers from date of loading 25 USD / Unit / Day 60 USD / Unit / Day

Storage of full import containers from date of arrival 2.5 USD / Day 3.5 USD / Day 2.1.9.4. Labour Ordering, Cancellation and Delay

• There are no established fees for ordering, cancellation and delay of labor as yet, stevedoring companies providing the labor would deal with such matters through direct negotiation.

2.10.1. Shore Handling

2.1.10.1. Conventional Cargo Conventional Cargo (Rate per tonne or part thereof) Charge (indicate currency)

Direct discharge/loading of imports/exports 3.00 USD /MT

Crude Petroleum Oil Imports NA

Other Liquid Bulk Imports NA

Other Imports NA

Liquid Bulk Exports/Bunkering NA

Other Exports NA

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Conventional Cargo (Rate per tonne or part thereof) Charge (indicate currency)

Import Cargo Handled at ICD's 3.00 USD /MT

Export Cargo Handled at ICD's 3.00 USD /MT

Shut-out Cargo removed from the Port 3.00 USD /MT

Fumigation of Cargo 100USD + 9.75 USD / CBM

Palletising / pre-slinging in the Port on request 3.75 USD / MT

Dangerous Cargo Quoted for on a case by case basis Conventional Cargo (Rate per tonne or part thereof) Charge (indicate currency)

From 14 DWT to 40 DWT Quoted for on a case by case basis

Over 40 DWT Quoted for on a case by case basis

Hire of a gang Quoted for on a case by case basis

2.1.10.2 Containerised cargo

Shore Handling Charges

20 ft (TEUs) 40 ft (FEUs)

Import Containers 35 USD 45 USD

Export Containers 35 USD 45 USD

Stripping & re-stuffing for customs verification 1.8 USD / M3

1.8 USD / M3

Stripping & re-stuffing of un-nominated or shut-out export cargo

1.8 USD / M3

1.8 USD / M3

Stripping or re-stuffing of containers taken to Customs Warehouse

1.8 USD / M3

1.8 USD / M3

Shore Handling charges Charge (indicate currency) Ten day removal charges, or transfer within the Port, or transfer to Customs 10 USD / TEU 17 USD / FEU

Import Containers handled at the Inland Container Depots 10 USD / TEU 17 USD / FEU

Exports Containers handled at the Inland Container Depots 10 USD / TEU 17 USD / FEU

Domestic FCL Container Charges

20 ft (TEUs) 40 ft (FEUs)

First 5 consecutive days Free of Charge Free of Charge

Per day thereafter 25.00 USD / Day 60.00 USD / Day

Railtainer Imports to ICD’s Charges

20 ft (TEUs) 40 ft (FEUs)

First consecutive days NA NA

Per day thereafter NA NA

After the 1st day and thereafter NA NA

Transit FCL Import Container Charges

20 ft (TEUs) 40 ft (FEUs)

First 5 consecutive days Free of Charge Free of Charge

Per day thereafter 25.00 USD / Day 60.00 USD / Day

Transshipment Container Charges

20 ft (TEUs) 40 ft (FEUs)

First consecutive 12 hours 2.00 USD / Day 10.00 USD / Day

> 12 Hours and <8 Calendar days 4.00 USD / Day 50.00 USD / Day

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Domestic FCL Export Container Charges

20 ft (TEUs) 40 ft (FEUs)

First 5 consecutive days Free of Charge Free of Charge

Per day thereafter 25.00 USD / Day 60.00 USD / Day

Empty Container Charges

20 ft (TEUs) 40 ft (FEUs)

Imports – First 5 consecutive days Free of Charge Free of Charge

Imports – Per day thereafter 25 USD / Day 60 USD / Day

Exports – First 5 consecutive days Free of Charge Free of Charge

Exports – Per day thereafter 25.00 USD / Day 60.00 USD / Day

Dangerous Cargo Charges

20 ft (TEUs) 40 ft (FEUs)

From day of landing Quoted for on a case by case basis

Quoted for on a case by case basis

Out-of-Gauge Container Charges

20 ft (TEUs) 40 ft (FEUs)

First 5 consecutive days Free of Charge Free of Charge

Per day thereafter 60.00 USD / Day* 60.00 USD / Day Prices are quoted as “containers up to 20 feet in length and containers more than 20 feet” as the port authorities have no specific charges for out of gauge containers, assumed to be charged at the higher rate.

FCL Containers of Unknown Status Charges

20 ft (TEUs) 40 ft (FEUs)

From day of landing Quoted for on a case by case basis

Quoted for on a case by case basis

2.1.11. Clearing Agents 2

Company Name & Address Contact Names & Email Tel & Fax Website

TSGA Name: Title: Email:[email protected]

Tel1:(+670) 725 5552 Tel2: (+670) 732 5359 Fax:

NA

Summary of Role and Services: Express courier and customs clearance services.

Company Name & Address Contact Names & Email Tel & Fax Website

SDV Name: Rafael Ribeiro Title: General Manager Email:[email protected]

Tel1: (+670) 3322 818 Tel2: (+670) 723 0517 Fax: (+670) 3324 077

www.sdv.com

Summary of Role and Services: Customs clearance, shipping, freight forwarding, transportation.

Company Name & Address Contact Names & Email Tel & Fax Website

DHL, Av Presidente Nicolao Lobato

Name: Title: Email:

Tel1: 3322 367 Tel2:3311 567 Fax:

www.dhl.com

Summary of Role and Services: Express courier and customs clearance services.

Company Name & Address Contact Names & Email Tel & Fax Website

Troy Logistics Services, Pante Kelapa, Dili

Name: Troy Adam Title:Director Email:[email protected]

Tel1: ( + 670) 331 0897 Tel2: ( + 670) 732 5359 Fax: ( + 670) 331 0898

NA

2 Further Clearing Agents / Freight Forwarders in annex

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Summary of Role and Services: Customs clearance, shipping, freight forwarding, storage, transportation.

2.1.12. Port Security

• There are several different security providers operating within the Dili port which include, civil security forces manning the main gate, port security guards working inside the port who are responsible for maintaining the ISPS standards, UNPOL and PNTL (Timor-Leste National Police) also have guard posts and patrol within the port.

• Customs have their own security guards responsible for securing cargos whilst vessel security is the responsibility of the maritime police who are based outside of the port itself and have small coastal patrol boats.

Security

ISPS Compliant Yes No

ISPS Level (current) 1 2 3 1=Normal; 2=Heightened; 3=Exceptional

2.1.13. Storage facilities

• The port warehouses are permanent structures with good drainage, and corrugated iron roofing and are located within a secure area of the port compound, although some maintenance is required.

Port Storage – Managed by Ministry of Social Solidarity (in conjunction with Port Authorities

Total floor space = m² Quantity Floor area (sqm)

Main Quay Transit Sheds 2 1392.3

Back of Port Transit Sheds NA NA

Lighterage Area Transit Sheds NA NA

Customs Warehouses 1 585.2

2.1.14. Port of Pante Makasar, Oecussi

• There are two jetties in Oecusse which can be used for commercial activity, neither have any facilities for storage or mechanical handling, manual labour is readily available in both locations, rates are negotiated directly in accordance with the nature of the cargo.

• The Ro-Ro ferry serves Oecussi twice weekly from Dili, JICA are currently assessing the facilities in regard to rehabilitation projects with the design phase due to be completed by July 2010.

In Town, Pante Makasar

• Is currently in good condition as this quay has been rehabilitated by Timor-Leste government,

Makata Jetty Pante Makasar Jetty

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Out of Town, Makata • This quay was built during Indonesia occupation and is in poor condition as it is currently disused and is a 20

minute drive from the Town center.

2.1.15. Beloi jetty, Atauro Island, Dili District

• Recently refurbished the jetty at Atauro is used twice weekly by the Berlin Nakroma, and is situated right in front of Atauro’s main town, Beloi. The jetty is specifically designed for RoRo and can not be used for docking of other ships. The entry to the harbor has in November 2009 been upgraded an now boasts clear marker buoys and two heavy moorings

• No facilities are available for loading / offloading, manual labour is readily available in both locations, rates are negotiated directly in accordance with the nature of the cargo

2.1.16. Com Jetty, Los Palos District

• Com jetty was originally constructed by the Indonesian military and comprises a single 80m long wharf that is perpendicular to the shore line with a 8m draft, and is accessed by a permanent roadway, with a loading area (50m x 50m) behind the wharf.

• The wharf was designed to accommodate vessels up to 1000 GRT, however the harbor master (Ermundo De Cruz + 670 729 1196) reports that the bay is exposed to waves and large vessels have been damaged whilst moored to the jetty, consequently use is currently restricted to fishing boats.

2.1.17. Cirabella Jetty, Baucau District

• This was previously a private jetty dedicated to a cement processing plant, both of which are now currently disused, the jetty is serviced by a roadway which extends about 30m offshore before turning westwards to mechanical ramp that is lined by a series of four berthing dolphins on the south side.

• The ramp is highly corroded and of no further use, however the remaining concrete structure is in good condition. The draft is 4 meter.

2.1.18. Port of Hera, Dili District • This is a military establishment that is currently run by the Timorese armed forces who were somewhat reluctant

to allow visitors or divulge further details.

2.2. Airport Assessment

2.2.1. Civil Aviation

2.2.1.1. Overview

The Timor-Leste government owns all aerodromes including in the Oecussi enclave and the Dili Heliport. Aerodromes/heliport operating hours are restricted to daylight hours as published. The Civil Aviation Division (CAD) operates Presidente Nicolau Lobato International Airport and is currently under the umbrella of the airport directorate, administrative procedures are underway to create a civil aviation authority that is separate from the Airport directorate, and is due to be in place by early 2010. Presidente Nicolau Lobato International Airport and Baucau/Cakung aerodromes are designated as international aerodromes. However, Presidente Nicolau Lobato International Airport presently is the only aerodrome authorized by CAD for regular commercial operations on a charter basis.

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Operators intending to operate international flights to Baucau aerodrome, including flights in support of UNMIT or others, must obtain prior approval from the CAD, which will consider requests on a case-by-case basis. Aerodrome operating minima are not established. Operators shall establish aerodrome operating minima for each of the aerodromes to which they operate into in accordance with the provisions of as established by CAD. There are no visual signals are available at the aerodromes. Night operations generally are not permitted at the aerodromes; however, the CAD may permit night operations for emergency purposes only, such as for urgent medical evacuation or mercy flights and training flights.

Demarcation of Zones The grounds of Timorese aerodromes are divided into two zones as follows: a) Public zone comprising that part of the aerodrome opened to public; b) Restricted zone comprising the rest of the aerodrome. For emergency/mercy flights; access to the restricted zone is authorized in accordance with aviation regulations and rules/conditions laid down by the aerodrome authority. Authority & Address Contact Names & Email Telephone & Fax Website

Civil Aviation Authority, International Airport Presidente Nicolau Lobato.

Name: Romuldo A.S. da Silva Title: Director of Civil Aviation Email: [email protected]

Tel1: + 670 7230170 Tel2: + 670 7444408 Fax:: + 670 3317111

http://www.timor-leste.gov.tl/CAA/index.html

Summary of Role and Services: The Civil Aviation Directorate is responsible for the management of all aviation operational services, with the development and implementation of aviation regulations for Timor-Leste

2.2.1.2. Procedures for Foreign Registered Aircraft

In Timor-Leste., the following requirements need to be applied, presented and approved before preposition of foreign registered aircraft: A formal letter of request for registration of foreign aircraft is required to be submitted to the Civil Aviation Division (CAD), approvals are granted pending satisfactory outcome of a physical inspection of the aircraft. Foreign pilots wanting to operate in Timor-Leste are required to submit a written request to CAD and show proof of valid license. For further details please see: http://www.timor-leste.gov.tl/CAA/caregulation.html

2.2.2. Main Airport Airport Name &

Management Contact Names & Email Tel & Fax Website

Airport Manager International Airport Presidente Nicolau Lobato.

Name: Fernando Ribeiro Title: Airport Manager Email: [email protected]

Tel1:+ 670 7230172 Tel2:+ 670 3317110 Fax: + 670 3317111

http://www.timor-leste.gov.tl/CAA/index.html

Summary of Role and Services: 1. Fire Fighting, the airport hosts a fully trained crew with fire fighting assets, including 3 fire engines, 2 carrying

water (total capacity is 10,500 liters) and 1 carrying foam (600 liters). 2. Airport maintenance; the airport has capacity for civil, electrical and mechanical engineering (mechanical

capacity is restricted to vehicles and cannot service aircraft). 3. Air operations; terminal, runway and control tower operations. 4. Financial and administrative requirements. 5. Airport security

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2.2.2.1. General Overview

Location details

Country Timor-Leste Latitude S08° 32’ 47.1”

Province / District Dili Longitude E125° 31’ 29.4”.

Town or City (closest) Dili city (6.2Km west of Dili city).

Elevation/reference temperature 25ft/33.8º Celsius

Airfield Name International Airport Presidente Nicolau Lobato.

International airport Yes No

IATA & ICAO codes IATA: DIL, ICAO: WPDL Open from/to (hours) 06:00 TO 18:00

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2.2.2.2. Performance Performance Year(s) and figures

Total aircraft movements fixed wing (only international) Once aily flights to Darwin and Bali Once daily charter flights for Oil Companies Once daily charter flights for PDL TOLL for ISF

Total aircraft movement rotary wing (only domestic) Daily UN MI8 flights to and from districts Daily Black Hawk recon flights ISF Twice daily Super Puma flights to oil rigs in Coral Sea

Total passengers Information Not Available from CAD

Current monthly use by Humanitarian flights (UNHAS) None

2.2.2.3. Cargo Capacity

Capacity Cargo Year(s) and figures

Total Aircraft movements Information Not Available from CAD

Total capacity of the airport (mt) Information Not Available from CAD

Current activity of the airport (mt) Information Not Available from CAD

Current monthly use by Humanitarian flights (UNHAS) Information Not Available from CAD

2.2.2.4. Airfield details Administrative operational hours are stated as 09:45 – 21:30 for administrative, customs and immigration services, sanitation services are available and health services are not. Presidente Nicolau Lobato International Airport is category IV for firefighting services with 13 trained personnel deployed as 4 personnel per shift. Rescue equipment includes 2 x Ultra Large Foam Tenders, 1 ambulance with basic aircraft cutting equipment.

2.2.2.5. Runway

Runway

Published length (m) 1850 m

Usable length (m) 1630

Width (m) 30 m

Orientation 073° / 253°

Surface Asphalt Aprons and taxiways: Apron D (Main apron) 215 x 87 m. Surface: Asphalt. Capacity limited. Aprons A, B & C generally for UN aircraft. A single central taxiway is 110m x 23m with an asphalt surface and connects runway to Apron D; aprons A, B & C connected to runway via connecting taxiways.

Airfield Details

Customs Yes No JET A-1 fuel Yes No

Immigration Yes No AVGAS 100 Yes No

Terminal building Yes No Single point refueling Yes No

Passenger terminal Yes No Starter units (press air) Yes No

Cargo terminal Yes No Ground power (mobile) Yes No

Pax transport to airfield Yes No Crash crew Yes No

Control tower Yes No Aircraft support services Yes No

Weather facilities Yes No Latrine servicing Yes No

Catering services Yes No Fire fighting Yes No

Base Operating room Yes No Fire fighting category (ICAO) Category: 4

Airport radar Yes No Fire fighting equipment Yes No

NDB Yes No De-icing equipment Yes No

VOR Yes No IFR procedures Yes No

ILS Yes No Runway lights Yes No

Approach lights Yes No Parking ramp lighting Yes No

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2.2.2.6. Helicopter Pad(s)

Helicopters must use runway for take off and landing ground taxi to and from the aprons. Helipad

Present Yes No

Largest helicopter that can land MI – 26 (26MT)

Width and Length (metres) (Ref. runway and apron dimensions above).

Surface Asphalt

2.2.2.7. Airport Operating Details

* Due to the runway length the maximum size of aircraft capable of landing is B737 equivalent. B767’s have landed in the past. ** The airport host no public storage facilities, these are arranged by the ground handling crews who have limited storage capacities in the airport (STAT have 4 containers and an open compound approximately 500m2), the ground handling companies can assist in arranging storage space in Dili town.

2.2.2.8. Costs – Navigation Charges

Navigation Charges (US$)

Aircraft Weight – MTOW (kg) Navigation (per journey) Over-Flight

0 3,500

3,501 10,000

10,001 20,000

20,001 50,000

50,001 100,000

100,001 200,000

200,001 and over

Note: Please amend MTOW to suit local rates

2.2.2.9. Costs – Airfield Charges

Note: Helicopters are charged at a fixed rate of 20.00 USD per landing.

Airport Operating Details

Max size cargo aircraft that bulk cargo can be offloaded B737*

Max size cargo aircraft that can be offloaded on pallet B737*

Total parking size (m²) 18,700m2

Storage capacity (metric tonnes) NA **

Cargo handling equipment Yes No If yes, specify below

Elevators Yes No Max. capacity (tons):

Can reach the upper deck of a B747?: Yes No

Loading ramps NA

Airfield Charges (US$) Aircraft Weight – MTOW (kg)

Landing - International Landing - Domestic Navigation Parking Night

Landing Over-Flight

0 – 5,000 40.00 20.00 NA NA NA NA

5,001 – 10,000 200.00 + 5.00 / MT

100.00 + 2.50 / MT NA NA NA NA

10,001 – 15,000 250.00 + 5.00 / MT

125.00 + 2.50 / MT NA NA NA NA

15,001 – 30,000 275.00 + 5.00 / MT

137.50 + 2.50 / MT NA NA NA NA

30,001 –50,000 300.00 + 5.00 / MT

150.00 + 2.50 / MT NA NA NA NA

50,000 and over 325.00 + 5.00 / MT

162.50 + 2.50 / MT NA NA NA NA

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2.2.2.10. Costs – Aircraft Handling Charges

Aircraft Handling Schedule

Aircraft weight – MTOW (kg) Charges (US$)

< 5,000 Quoted on a case by case basis.

5,001 10,000 Quoted on a case by case basis.

10,001 20,000 Quoted on a case by case basis.

20,001 30,000 Quoted on a case by case basis.

30,001 40,000 Quoted on a case by case basis.

40,001 50,000 Quoted on a case by case basis.

BAE 146 - A319 450 USD

B727 – MD80 500 USD

B757 – A320 500 USD

Hercules C130 IL76 550 USD

B707 DC8 IL62 550 USD

B767 A310 IL86 550 USD

A330 MD11 DC10 NA

B747 B777 AN124 NA

2.2.2.11. Costs - Aircraft Servicing Charges

2.2.2.12. Ground Handling Company

There are two private ground handling companies (SDV and STAT) that are currently providing all the cargo handling , aircraft handling and aircraft servicing operations in the airport, none of these services are undertaken by the airport authorities directly. PDLTOLL and UNMIT Movcon provide these services for the UN and ISF operations. SDV exclusively have an arrangement for transit passengers, this is exclusively for international oil company staff that arrives in Dili on route to locations / oil rigs in the Coral Sea.

Aircraft Handling Cargo handling Passenger Handling

SDV / STAT / PDLTOLL / UNMIT SDV / STAT / PDLTOLL / UNMIT SDV /STAT (commercial)

Aircraft Handling Agent

Name & Address SDV

Contact Mob +670 723 0516 (H24)

Telephone +670 3322 818 Fax +670 3324 077

Email [email protected] Web

Aircraft Servicing Charges

Service Ad-Hoc / US$

Pallet Handling Charge Per aircraft Quoted on a case by case basis.

Cargo Per kg 15USD<40KG, 0.40USD<750Kg, 0.35USD<1700 Kg, 0.30USD <3000 Kg

Chocks Per operation 15USD

Stairs Per operation Manual 75 USD, Motorized 120 USD

GPU Per operation 128 USD

ASU Per hour NA

Loader Per hour Quoted on a case by case basis.

Toilet Service Per aircraft 95 USD Cleaning, 85 USD Water

Pushback Per operation N/A

Trailer Per operation NA

Traffic Handling Per operation NA

Check-in Per aircraft Quoted on a case by case basis.

Documents Per aircraft Quoted on a case by case basis.

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Aircraft Handling Agent

Name & Address S.T.A.T

Contact Mob

Telephone Fax +670 3385 106

Email [email protected] Web Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

2.2.2.13. Costs – Cargo Terminal Charges

Cargo Terminal Charges

Import Rate US$ / kg

Handling charge per kg 0.10 USD/KG

Break bulk fee 0.10 USD/KG

Diplomatic mail 5USD inclusive admin charge.

Strong room – per consignment 0.10 USD/KG

Cold storage fee NA

Delivery outside normal working hours 10.00USD<40KG, 30.00USD<750Kg, 40.00USD<1700 Kg, 50.00USD <3000 Kg

Preparation of substitute AOA – Invoice – Receipt 5USD inclusive admin charge.

Storage per kg per day – Grace period? hours 48 hours free, then 0.03USD/Kg/Day

Export Rate US$ / kg

Handling charges – Unpalletized cargo 0.10 USD/KG

International Air Way Bill 5USD inclusive admin charge.

Local Air Way Bill 5USD inclusive admin charge.

Air Way Bill Amendment - Cancellation 5USD inclusive admin charge.

Air Way Bill Documentation 5USD inclusive admin charge.

Diplomatic Mail 5USD inclusive admin charge.

Storage charges per kg per day 48 hours free, then 0.03USD/Kg/Day

Note: Above rates are indicative. No formal pricing system is in place. Cargo terminal charges should be verified with the respective Ground Handling Company on a case-by-case basis. 2.2.2.14. Costs – Air-bridge Charges

An agreement between UNMIT, CAD and Australian armed forces has been made with the government of Timor-Leste to facilitate the evacuation of UN and ISF personnel in the event of civil unrest / conflict. However any special fees levied for such operations have not been formally established, CAD director indicated that usual landing fees would apply.

2.2.2.15. Costs – Fuel Services Charges

Pertamina and Air BP are the only commercial fuel supplier that serve aircraft at Presidente Nicolau Lobato International Airport. They do not make any additional surcharges for re-fuelling the aircraft and only charge the cost of the fuel (prices are updated on a monthly basis). PDLTOLL also operate in the airport to refuel UN and ISF aircraft, they cannot serve additional operators as they are importing fuel into Timor-Leste on a tax exempt basis. Contact details of aircraft fuel service providers at are listed below: Air BP: Tel: +670 3322 588 Mobile: +670 723 3049 Fax: +670 3321 060 E-mail: [email protected] PERTAMINA Tel: +670 3321 760 Mobile: +670 724 0294 Fax: +670 3323 465 E-mail: deckycb@pertamina_dili.com Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

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2.2.2.16. Security

There is a fence surrounding the airport and several security providers maintaining a presence in the airport, this includes: a UNPOL patrol, approximately 20 BPU (Timorese Border Patrol Unit) personnel, and approximately 20 airport security officers. The access fence at the start of runway 26 (East-Northeast of the airport grounds) is closed with a locked gate, and not guarded. However, during unrest this access point is a good alternative if the public area of the main terminal building is volatile. The Airport directorate has procured a container x-ray scanner which should be established and operational in early 2010. Security

Good Marginal Bad

2.2.2.17. Storage facilities

The airport directorate does not provide any storage at present; this is left entirely to the two ground handling companies (SDV and STAT) that are currently operating in the airport, both have limited storage facilities in the airport and offer freight forwarding services. Their charges are summarized in sections 1.1.2.9 -11 above.

2.2.2.18 Customs Contact

Customs

Name & Address

Contact Mob

Telephone Fax

Days

Hours

2.2.3 National Airports & Airfields

2.2.3.1 Baucau airport Location Details

Country Timor-Leste Latitude S08° 29’ 07.7”

Province / District Baucau Longitude E126° 23’ 57.6”.

Town or City (closest) Baucau Elevation (ft) 1777ft

Airfield Name Baucau / Cakung Surface Asphalt

IATA & ICAO codes IATA: BCH, ICAO: WPEC Condition Excellent

Runway Length (m) 2509 m Runway Width (m) 56 m

Orientation 139° / 319° Lighting Yes No

• Baucau or Cakung airport is located 6.5Km west of Baucau town and has the status of an international airport as it has the capability of receiving international flights, however it is currently unattended.

• The airport is available for use between sunrise and sunset; operators intending to operate into Baucau must contact CAD at +670 3317 110 ext 101 or 102. Fax No. +670 3317 111

• The runway is in very good condition (better than Dili airport) and can serve Ilyushin Il-76 (Max takeoff weight: 157,000 kg) or Antonov 124s.

• There is an apron with asphalt surface 100m x 108m connected to the runway by a 37 m stretch of asphalt taxiway.

• The control tower is still in place, but is dysfunctional although Terminal Aerodrome Forecasts are available through the Darwin MET office. The terminal buildings are currently used as a barracks and operations canter for UNPOL border patrol units.

• However, as there is no traffic control, fire fighting equipment or ground handling facilities, an advance team would be needed to set up communications and security for emergency operations.

Runway at Baucau Airport Terminal buildings at Baucau Airport

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2.2.3.2. Suai airfield Location Details

Country Timor-Leste Latitude S091814.3

Province / District Suai Longitude E1251712.7

Town or City (closest) Suai Kota Elevation (ft) 96 feet

Airfield Name Suai Surface Asphalt

IATA & ICAO codes (IATA: UAI, ICAO: WPDB), Condition Marginal

Runway Length (m) 1050m Runway Width (m) 30m

Orientation 164° / 344° Lighting Yes No

• Suai airfield is a domestic and unattended aerodrome located 4km east of Suai town. The runway is asphalt and in reasonable condition, however the area is frequented by people and livestock so caution is due for taking off and landing.

• The facility can be used between sunrise and sunset; for administrative purposes contact CAD, Dili Tel No. +670 3317 110. Fax. No +670 3317 111

• There is a 40 x 40m asphalt apron on the side of the runway which is now used as a helipad. • Obstacles include seasonal kite flying and an unlit, 130ft, Telecommunications mast; position: S09 15.0 E125

00.2 • There is no traffic control, fire fighting equipment or ground handling facilities, so an advance team would be

needed to set up communications and security for emergency operations.

Suai Helipad Suai airstrip

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A number of additional airstrips and helicopter landing sites exist throughout Timor-Leste but these have not been assessed by CAD as suitable for civil aircraft operations. Currently MAF (see Humnitarian carriers below) services a variety of airfields in Timor-Leste and will be able to provide further information or fixed wing flight possibilities.

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2.2.3.3. Humanitarian Carriers A) UNMIT Movcon Movcon assets in the airport include 5 MI8 helicopters (3MT lifting capacity) and 2 beach craft, single engine planes that can lift 1650KG or 17 pax. UNMIY MI18s can serve approximately (pending conditions) 66 HLS (helicopter landing sites) across all 13 districts. The flight schedule is available on through the Obrigado booking office ext 5753. Booking procedures for UN staff: 1. Complete Movcon MoP (movement of personnel) form for flights. (NB: there are two versions of the MoP for land

and air transport). 2. Produce a covering letter requesting the travel arrangements from agencies country director (or equivalent). 3. Provide copies of UN ID and/or passport (for international travel) for any staff travelling. 4. Complete liability release form for UN consultants (or equivalent). 5. MoP form is then signed by the DSRSG (deputy special representative of the secretary general) CAS (chief of

administrative services) and Movcon. 6. The signed MoP then serves as an authorised ticket to travel. Non UN personnel can travel on UNMIT flights when they are working in conjunction with UN agencies and are vouched for by their partner agency, the booking procedures are the same except there is an MoP especially for Non –UN personnel. For latest schedules and any enquires and/or clarifications, please contact the Mission Air Operations Centre: ([email protected] ) or MOVCON Passengers Booking Office at extension 5735 or 4054. B) Mission Aviation Fellowship (MAF) MAF is an INGO offering subsidised flights to remote and isolated regions in Timor-Leste since 2007. MAF operate a single GA8 aircraft, approximately 50% of their flights are medivacs, 40% NGO travel to remote locations and 10% private charters (only the private charters are not subsidised). MAF set a maximum limit of 6 pax or 400Kg per flight for the GA8 (pending conditions and flight time etc) for the GA8 (http://www.gippsaero.com/ZoneID=143.htm ) MAF is currently serving the following locations in Timor-Leste:

Suai 30 minutes flight Maliana 20 minutes flight Oecussi 45 minutes flight Baucau 30 minutes flight Los Palos 45 minutes flight

MAF have surveyed three additional disused airstrips in Timor-Leste (Same, Viqueque and Atauro) which could be rehabilitated with minimal time and costs, this would be a beneficial for aviation communications in Timor-Leste. As light aircraft are approximately 3 times less expensive to run than helicopters so would be a more feasible option for the Government of Timor-Leste. Contact Brad Sinclair, Programme Manager, +670 7327771, [email protected]

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2.3. Road Assessment

2.3.1 Roads Overview Ministry in Charge Contact Names & Email Telephone & Fax Website Ministry of Infrastructure, Secretary of state for public works, directorate of Roads, Bridges and Flood Control. (DRBFC)

Name: Mr Milton Monterio Title: Director of Roads, Bridges and Floods. Email: NA

Tel1: (+670) 3310254 Tel2: Fax:

NA

Summary of Role and Services: Development and management of road infrastructure, regulations related to roads and bridges, coordinating, overseeing, planning and implementing construction and rehabilitation projects. Major Road network:

Elevation and heights:

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2.3.2 Road Construction / Maintenance Entity(s) in Charge Contact Names / Email Telephone & Fax Website

ADB

Name: Chen Chen Title: Infrastructure Specialist Email:[email protected]

Tel1: + 670 332 4801 Tel2: +670 723 3323 Fax: + 670 332 4132

WWW.ADB.org

Summary of Role and Services: Technical assistance to the government of Timor-Leste, implementation of rehabilitation projects. According to the ADB national road network master plan; almost the entire core road network needs rehabilitation as road conditions demonstrate premature deterioration due to lack of routine and preventative maintenance which is compounded by intense rainfall and unstable geotechnical conditions. Areas of high elevation are suffering from landslides and erosive degradation whereas low lying areas are prone to seasonal flooding.

Road Condition National District Total

Fair 122 9% 0 0% 122 8%

Poor 351 26% 9 4% 360 22%

Very Poor 879 65% 249 96% 1,128 70%

Total km 1,352 258 1,610

The rural road networks are of serious concern as substantial portions of the population are inaccessible for significant periods in the rainy season, creating severe challenges for organizations attempting to implement humanitarian programs within the rural areas. General Road Conditions:

Boa : Good. Razovael: Acceptable for most vehicle types, with narrow and steep sections. Ma: Accessible with 4x4 and certain trucks, often dangerous during wet season.

2.3.3. Road Classification Classification Road Description

Class: National Road Links district capitals

Class: District Road Links district capitals to towns and villages

Class: Urban Road Roads within urban areas

Class: Rural Road Roads within rural areas

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The Directorate of Roads, Bridges and Flood Control (DRBFC) readily admit that the road classifications do not always reflect the physical condition of the road itself, national roads can sometimes be little more than dirt tracks, in general they are better than district roads etc.

2.3.4. Road Inventory

Classification Administering Agency Network Length

National Road DRBFC 1500 KM

District Road DRBFC 870 KM

Urban Road DRBFC 717 KM

Rural Road DRBFC 3112 KM

2.3.5 Distance matrix Distances from Capita l City to Major Towns (km)

Aileu Aileu Baucau Dili Emera Liquica

Los Palos Maliana Manatuto Same

Suai Kota Viqueque

Baucau 129

Dili

37 118

Emera

30 149

51

Liquica

63 153

35

50

Los Palos

214

85

202

329

237

Maliana

97 276

117

84

116

327

Manatuto

72 57

60

93

95

142

210

Same

49 177

86

80

111

250

102

120

Suai Kota

115

244

148

108

147

311

53

205

85

Viqueque

163

53

178

194

212

135

193

110

115

176

Travel Time from Capital City to Major Towns (Hours / Days)*

Aileu Aileu Baucau Dili Emera Liquica Los Palos Maliana Manatuto Same Suai

Kota Viqueque

Baucau 5

Dili 2

3

Emera 2

5

2

Liquica 3

5

1

2

Los Palos

7

3

5

7

6

Maliana 5

7

3

5

2.5

8

Manatuto 4

2.5

2

4

4

4

5

Same 3

7

4

5

5

6

4

4

Suai Kota

5

9

6

5

7

10

3

8

4

Viqueque 7

3

5

7

6

4

8

4

3

5

*These travel times are approximate estimations based on dry season travelling in UN vehicles.

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To and from Dili:

To and from Baucau:

Travel times in Timor-Leste vary significantly between the wet and dry seasons, in the rainy season use of local intelligence is highly advisable when undertaking transports or visiting districts.

2.3.6. Road Security

At present there are no significant security issues to contend with for road travel in Timor-Leste as there are very low levels of road banditry etc. Pending any large scale outbreak of civil unrest and alike. Security

Good Marginal Bad

2.3.7. Weighbridges

There are several commercial weigh bridges available in Timor-Leste, however lack of maintenance raises questions of reliability and accuracy with most of them. A privately owned and reliable Australian operated weighbridge is available via: RMS Engineering and Construction Comoro River Road Dili Phone: +670 331 3813

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However the first government operated weighbridge is now (Oct 2009) under construction by MTCI in Bebora, Dili, specifications are TBC .

Ministry in Charge Contact Names & Email Tel & Fax Website Ministry of Infrastructure, Secretary of state for public works, directorate of Roads, Bridges and Flood Controll. (DRBFC)

Name: Mr Milton Monterio Title: Director of Roads, Bridges and Floods. Email: NA

Tel1: (+670) 3310254 Tel2: Fax:

NA

Summary of Role and Services: Development and management of road infrastructure, regulations related to roads and bridges, coordinating, overseeing, planning and implementing construction and rehabilitation projects.

2.3.8. Axle Load Limits

There are currently no axle road limitations in Timor-Leste, they are under the responsibility of the DRBFC who is currently in the process of developing legislation prescribing regulations for axle limitations.

2.3.9. Bridges

Bridges are a key feature for Timor due to the range of mountainous areas in proximity to the coastline; all routes feature a high frequency of river or ravine crossings. Although most of the river beds are completely dry in the dry season they are prone to extensive flash flooding in wet weather. Bridge construction and rehabilitation projects have been undertaken (notably a joint EU – GoTL project reconstructing five major bridges on the Viqueque – Los Palos road) and there are many good bridges in place. However; many areas, especially rural ones still require further work. Of particular noteworthiness is Oecussi where the majority of the enclave is cut off by the Tono river (as there are no bridges or crossing points as yet). On district highland roads there are small bridges that should be assessed in order to ascertain the maximum loads they can reasonably support; care and due diligence should be exercised in contracting transportation to such areas.

Bridge; Dili - Gelo Bridge; Gelo – Hatulia

2.3.10. Transport Corridors

From Dili to Los Palos: This is the main transport route with the country connecting Dili with the towns of Baucau, Manatutu and Los Palos. The road is asphalt and in relatively good condition with little degradation or pot holes. Location Details

Origin Destination

Town or city (closest) Dili Los Palos Longitude (E/W Decimal Degrees) S 08° 33’ 17” S 08° 31’ 12” Longitude (E/W Decimal Degrees) E 125° 34’ 41” E 126° 59’ 53” Total Route (distance in km) 0

202

Road characteristics (over full distance)

Jan Feb Mar Apr May Jun

Jul Aug

Sep Oct Nov Dec

Passable by Car Y Y Y Y Y Y Y Y Y Y Y Y

(over full distance) 4X4

Y Y Y Y Y Y Y Y Y Y Y Y

Truck (rigid) Y Y Y Y Y Y Y Y Y Y Y Y

Trailer Y Y Y Y Y Y Y Y Y Y Y Y

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Stretch 1: From Dili to Los Palos

Distance from origin at start of stretch - km 0

Distance from origin at end of stretch - km 202

Route time on this stretch (4X4) – Hours 5

Town or city (closest) Los Palos

Class of road O Highway O Primary O Secondary O Track O Trail

Surface O Asphalt O Concrete O Gravel O Dirt O Sand

Other:

Possible weather conditions O Mud O Flooded O Snow/Ice O Other:

Passable by ? Car O 4X4 ? Truck O Trailer

Nature of change to next stretch O Getting Worse O Improving O Restriction (please specify):

Approach to Com from Lautem Drainage works 9KM east of Baucau

2.3.10.1. International Corridors Leading to the Co untry

From Kupang to Dili: Apart from the border crossings in Oecussi and Cova Lima, this is the main international land corridor serving Timor-Leste, connecting the Indonesian port of Kupang to Dili and crosses the border from West Timor to Timor-Leste at Batugade. The road is in relatively good condition, an asphalt surface with little degradation.

Location Details

Origin Destination

Town or city (closest) Kupang Dili Longitude (E/W Decimal Degrees) S 10° 09’ 35” S 08° 33’ 17” Longitude (E/W Decimal Degrees) E 123° 35’ 13” E 125° 34’ 41” Total Route (distance in km) 0

508

Road characteristics (over full distance)

Jan Feb Mar Apr May Jun

Jul Aug

Sep Oct Nov Dec

Passable by Car Y Y Y Y Y Y Y Y Y Y Y Y

(over full distance) 4X4

Y Y Y Y Y Y Y Y Y Y Y Y

Truck (rigid) Y Y Y Y Y Y Y Y Y Y Y Y

Trailer Y Y Y Y Y Y Y Y Y Y Y Y

Stretch 1: From Kupang to Dili

Distance from origin at start of stretch - km 0

Distance from origin at end of stretch - km 508

Route time on this stretch (4X4) – Hours 10

Town or city (closest) Los DIli

Class of road O Highway O Primary O Secondary O Track O Trail

Surface O Asphalt O Concrete O Gravel O Dirt O Sand Other:

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Possible weather conditions O Mud O Flooded O Snow/Ice O Other:

Passable by ? Car O 4X4 ? Truck O Trailer

Nature of change to next stretch O Getting Worse O Improving O Restriction (please specify):

Coast road between Dili and Liquica. Timorese border facilities in Batugade.

2.3.10.2. Main Corridors within the Country (leadi ng to main towns / hubs)

From Dili to Suai: The assessment below is via Batugade and Maliana, which is an indirect route that provides better driving conditions avoiding hazardous sections if routed through the district roads.

Location Details

Origin Destination

Town or city (closest) Dili Suai Longitude (E/W Decimal Degrees) S 08° 33’ 17” S 09° 18’ 15” Longitude (E/W Decimal Degrees) E 125° 34’ 41” E 125° 15’ 17” Total Route (distance in km) 0

230

Road characteristics (over full distance)

Jan Feb Mar Apr May Jun

Jul Aug

Sep Oct Nov Dec

Passable by Car Y Y Y Y Y Y Y Y Y Y Y Y

(over full distance) 4X4

Y Y Y Y Y Y Y Y Y Y Y Y

Truck (rigid) Y Y Y Y Y Y Y Y Y Y Y Y

Trailer N N N N Y Y Y Y Y Y N N

Stretch 1: From Dili to Maliana (via Batu Gade)

Distance from origin at start of stretch - km 0

Distance from origin at end of stretch - km 146

Route time on this stretch (4X4) – Hours 4

Town or city (closest) Maliana

Class of road O Highway O Primary O Secondary O Track O Trail

Surface O Asphalt O Concrete O Gravel O Dirt O Sand

Other:

Possible weather conditions O Mud O Flooded O Snow/Ice O Other:

Passable by O Car O 4X4 ? Truck ? Trailer

Nature of change to next stretch O Getting Worse O Improving O Restriction (please specify):

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Stretch 2: From _Maliana_ to Suai_

Distance from origin at start of stretch - km 146

Distance from origin at end of stretch - km 229

Route time on this stretch (4X4) – Hours 3

Town or city (closest) Suai

Class of road O Highway O Primary O Secondary O Track O Trail

Surface O Asphalt O Concrete O Gravel O Dirt O Sand Other:

Possible weather conditions O Mud O Flooded O Snow/Ice O Other:

Passable by O Car O 4X4 O Truck O Trailer

Nature of change to next stretch O Getting Worse O Improving O Restriction (please specify):

Bridge on approach to Maliana Bridge construction 9 KM from Suai. From Suai to Los Palos: The southern costal route is in much worse condition than the northern one, of particular concern is the section between Viqueque and Liomar which host numerous and extensive sections of soft surface, severe erosion and degradation and is little more than a bear trail in parts. Access in the rainy season would be 4x4 only and still difficult. Furthermore many sections would be prone to flooding during the rains.

Location Details

Origin Destination

Town or city (closest) Suai Los Palos Longitude (E/W Decimal Degrees) S 09° 18’ 15” S 08° 31’ 12” Longitude (E/W Decimal Degrees) E 125° 15’ 17” E 126° 59’ 53” Total Route (distance in km) 0

311

Road characteristics (over full distance)

Jan Feb Mar Apr May Jun

Jul Aug

Sep Oct Nov Dec

Passable by Car N N N N N Y Y Y Y Y N N

(over full distance) 4X4

Y Y Y Y Y Y Y Y Y Y Y Y

Truck (rigid) N N N N N Y Y Y Y Y N N

Trailer N N N N N N N N N N N N

Stretch 1: From Suai to Viqueque

Distance from origin at start of stretch - km 0

Distance from origin at end of stretch - km 177

Route time on this stretch (4X4) – Hours 6

Town or city (closest) Viqueque

Class of road O Highway O Primary O Secondary O Track O Trail

Surface O Asphalt O Concrete O Gravel O Dirt O Sand Other:

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Possible weather conditions O Mud O Flooded O Snow/Ice O Other:

Passable by O Car O 4X4 O Truck O Trailer

Nature of change to next stretch O Getting Worse O Improving O Restriction (please specify):

Stretch 2: From Viqueque to Liomar

Distance from origin at start of stretch - km 177

Distance from origin at end of stretch - km 269

Route time on this stretch (4X4) – Hours 3.5

Town or city (closest) Liomar

Class of road O Highway O Primary O Secondary O Track O Trail

Surface O Asphalt O Concrete O Gravel O Dirt O Sand Other:

Possible weather conditions O Mud O Flooded O Snow/Ice O Other:

Passable by O Car O 4X4 O Truck O Trailer

Nature of change to next stretch O Getting Worse O Improving O Restriction (please specify):

Stretch 3: From Liomar to Los Palos

Distance from origin at start of stretch - km 269

Distance from origin at end of stretch - km 311

Route time on this stretch (4X4) – Hours 1.5

Town or city (closest) Los palos

Class of road O Highway O Primary O Secondary O Track O Trail

Surface O Asphalt O Concrete O Gravel O Dirt O Sand Other:

Possible weather conditions O Mud O Flooded O Snow/Ice O Other:

Passable by O Car O 4X4 O Truck O Trailer

Nature of change to next stretch O Getting Worse O Improving O Restriction (please specify):

Drainage collapse, Matiano Soft surface, Viqueque Erosion approaching Liomar

Rural roads within the Districts (connecting villag es to towns / hubs)

From Lautem to Luro: The Lautem - Luro is a random example of the rural road conditions, the road crosses a river bed that would be completely impassable throughout the rainy season, cutting off many rural and hill top villages and inhabitants significantly compounding the problems of rural poverty for the inhabitants. At higher elevations erosive effects seriously degrade the surface to soil and rubble, even in the dry season 4x4 driving is required to reach the first of many highland villages.

Location Details

Origin Destination

Town or city (closest) Lautem Luro Longitude (E/W Decimal Degrees) S 098°21 52” S 08° 32’ 04”

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Longitude (E/W Decimal Degrees) E 126° 54’ 15” E 126° 56’ 03” Total Route (distance in km) 0

30

Road characteristics (over full distance)

Jan Feb Mar Apr May Jun

Jul Aug

Sep Oct Nov Dec

Passable by Car N N N N N Y Y Y Y Y N N

(over full distance) 4X4

Y Y Y Y Y Y Y Y Y Y Y Y

Truck (rigid) N N N N N N N N N N N N

Trailer N N N N N N N N N N N N

Stretch 1: From Lautem to Luro

Distance from origin at start of stretch - km 0

Distance from origin at end of stretch - km 30

Route time on this stretch (4X4) – Hours 1.5

Town or city (closest) Baucau

Class of road O Highway O Primary O Secondary O Track O Trail

Surface O Asphalt O Concrete O Gravel O Dirt O Sand

Other:

Possible weather conditions O Mud O Flooded O Snow/Ice O Other:

Passable by O Car O 4X4 O Truck O Trailer

Nature of change to next stretch O Getting Worse O Improving O Restriction (please specify):

River bed crossing. Soft surface. Sever erosion on higher passes.

2.4. Railway Assessment

2.4.1. Management / Consortium

There are no railways in Timor-Leste, or rail links to Timor-Leste.

2.4.2. Railway Overview

There are no railways in Timor-Leste, or rail links to Timor-Leste.

2.4.3. Stations / Dry Ports

NA

2.4.4. Other Information

NA

2.5. Waterways Assessment

2.5.1. Waterways overview

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There are no lakes with any kind of shipping transportation capability, the rivers in Timor-Leste are dry for most of the year and it is beyond the scope of the LCA to assess the international shipping lines serving Timor-Leste. However there are two features of Ocean transportation based in Dili that are worthy of note: 2.5.1.2. Berlin Nakroma ferry The German government donated this 50m long steel ferry boat which is capable of carrying up to 300 passengers and 170MT of cargo. Vessel specifications: IMO 9335472 Ship Name BERLIN NAKROMA Call Sign YBYL Ship Type Passenger/Ferry DWT 262 DOB 2007 Flag Timor-Leste

Schedule Departure Arrival

Day Location Time Location Time

Monday Dili 05:30 Oecussi 04:00

Tuesday Oecussi 16:00 Dili 04:00

Wednesday

Thursday Dili 05:30 Oecussi 04:00

Friday Oecussi 16:00 Dili 04:00

Saturday Dili 08:30 Aturo 11:00

Aturo 16:00 Dili 18:00

Sunday

Note: At the time of writing (Nov 2009) the United Nations prohibits UN staff from sailing to Oecussi on the Berlin Nakroma following lack of safety standards. 2.5.1.3. Haritos East Timor Shipping, Dili, Timor-L este This company operates landing craft tank vessels which are capable of carrying 400 – 850 MT of cargo and beaching to unload cargo in shallow drafts. They can dock and discharge in several locations around Timor-Leste and were previously serving ISF forces in Suai from Darwin. Tony Haritos Director / CEO Mobile: +62 (0) 81338 304 382 Mobile Aust: +61 417 804 878

2.5.2. River and/or Lake Port Assessment

NA

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2.6. Storage Facilities Assessment 3

2.6.1. Storage Overview

There is a current shortage of available storage facilities in Dili as government requirements are still not completely met and they are soaking up the available capacity. Many humanitarian organizations suffice with containers within their compound or through arrangements with suppliers. There are plentiful plots of unused land (some already fenced off), which could be easily converted into open storage compounds for containerized storage.

2.6.2. Commercial Storage

Ref Location Owner

Contact Available for rent

Capacity mt / m² /

m³ Type 4 Access 5 Condition 6

AD Bebonuk,

Dili

Victory Timor Ex UD. TimTim

William Sing + 670 7234868

Yes

No 2100m2 Concrete Good Very Good

B

Bebora Warehouse, Dili

Jaime Pinto Barbosa

+ 670 733 9677

Yes

No 1000m2 Concrete Poor

Good

C Bebora

Warehouse, Dili

Timor Global

Boby Lay, Director, 670 723 4005

Yes

No 1200m2 Concrete Good

Good

O Serba Ada UD. Serba

Ada

Jaime Jong, Director, 723 0988

Yes

No NA Concrete Good

Good

2.6.3. Storage used by humanitarian organizations

Ref Location Organisation

Contact Sharing possibility

Capacity mt / m² /

m³ Type Access Condition

D Bebora , Dili WFP

Fisseha Dejene, + 670 3311012

Yes

No 1400m2 Concrete Good Good

L Balide,Matadoru, Dili Oxfam

Narcisio dos Santos, 729 6854

Yes

No 275m2 Concrete Good Good

Bairo Pite, Aldeia Rio de Janerio, Dili

CARE

CARE, +670 332 1407

Yes

No 1100m2 Wooden Good Good

Rua Don Fernando, DIli

World Vision

World Vision +670 331 2834

Yes

No 1000m2 Concrete Good Good

2.6.4. Public Sector Storage

Ref Location Ministry / Agency

Contact Use

Possibility

Capacity mt / m² /

m³ Type Access Condition

A

Bebora Warehouse, Dili

Ministry of Finance

Martinho Lopes [email protected] 670 723 0119

Yes

No 1900m2 Concrete Poor Good

AA Bidau, Dili MTCI

Cosme Pereira Carlos + 670 735 1346

Yes

No NA Concrete Good Good

3 For Labour costs, pesticides and fumigants, see Chapter 3 Logistics related services 4 Warehouse type: Open storage, container, rub-hall, silo, concrete, other, unspecified 5 Warehouse Access: raised-siding, flat 6 Warehouse condition : appears intact, appears damaged, under construction/repair

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AB Becora Dili MTCI

Cosme Pereira Carlos + 670 735 1346

Yes

No NA Concrete Good Reasonable

AC Fatuhada,

Dili MTCI Cosme Pereira Carlos + 670 735 1346

Yes

No NA Concrete Good Good

E Bebora, Dili MTCI

Cosme Pereira Carlos + 670 735 1346

Yes

No 1400m2 Concrete Good Reasonable

F Bebora, Dili MTCI

Cosme Pereira Carlos + 670 735 1346

Yes

No 340m2 Concrete Good

Good

G Bebora, Dili MTCI

Cosme Pereira Carlos + 670 735 1346

Yes

No 320m2 Concrete Good

Good

H Bebora, Dili MTCI

Cosme Pereira Carlos + 670 735 1346

Yes

No 512m2 Concrete Good

Good

I Bedora, DIli MSS /

DNAS

Dinis da Silva724 2937

Yes

No 390m2 Concrete Good

Good

J

Bedonuk

MSS / DNAS

Dinis da Silva724 2937

Yes

No 530m2 Concrete Good Good

K Colnera

MSS / DNAS

Dinis da Silva724 2937

Yes

No 250m2 Concrete Good Good

M

Ex Asrama 744, Taibesi, Dili

MTCI Cosme Pereira Carlos + 670 735 1346

Yes

No NA Concrete Good

Good

N

Cakra, Akadiruhun, Dili

MTCI Cakra Company, 7351346

Yes

No NA Concrete Good

Good

P

Luz Calrita, Rua Presidente Nicolau Lobato, Dili

MTCI

Cosme Pereira Carlos + 670 735 1346

Yes

No NA Concrete Good

Good

Dili Port, DIli APORTIL

Jonas Alves Da Rego + 670 7243991

Yes

No 1400m2 Concrete Good Good

2.6.5. Cold Chain

Location Organisation / Owner Type 7 Cooling /

Power 8 Quantiy Total Capacity m³ Condition

Kampung Alor

Central Pharmacy Excellent

The only cold-chain related logistics operator in Timor-Leste is the Central Pharmacy Warehouse located in Kampung Alor. Constructed with Australian aid and by international engineers the warehouse is in excellent condition. Excess storage availability is limited though and with increased health and vaccinations programmes capacity is currently running out. In the courtyard of the warehouse is ample space for reefer containers, power is available.

7 Cold Room Positive, Cold Room Negative, Refrigerator, Freezer, 8 Compression, Absorption, Solar, Other, unspecified

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2.7. Milling Capacity Assessment

2.7.1. Milling Overview

Currently the only commercially operating mills in Timor-Leste are those used by the coffee growing cooperatives. Some small scale rice mills can be found, however they have a very limited production capacity serving family requirements at a village level.

2.7.2. Miller Company “Timor Global”

WFP Locally Adapted Fortified Food Production Project Company Name & Address Contact Names & Email Telephone & Fax Website

Timor Global, Rua Manleuana, Comoro, Dili

Name: Bill Tan Title: Director Email: [email protected]

Tel1:+670 7275828 Tel2:+670 741600 Fax: +670 3310462

NA

Summary of Role and Services WFP is currently in the process of developing a local milling and food fortification plant with Timorese partners (Timor Global (TL) PTE Ltd) in Dili. This factory is expected to produce 2,500 MT of fortified blended foods per year having a production capacity of 500Kg per hour. This should generate an annual income of 1.2 million USD for local farmers at a cost which is competitive with imported products, production is due to start in early 2010. Timor Global is a well established operator in domestic supply and export of products including coffee, cloves, rice, paper, green beans and peanuts. Facilities

Parking area inside compound YES

Drainage Good Fair Poor Non existent

Fire fighting equipment Yes No

No of ventilators NA

Electricity load (KVA) EDTL

Backup generator Yes No 2x 125 KVA Brand/Model Age;2-3 years old.

Milling equipment

Origin of Machinery Year of Mfg Year of Installation Condition

Denmark 2009 2009 Brand New Maintenance A 4-5 week training program is being initiated (Oct 2009) on installation, operation and maintenance of the equipment, complete tool kits is provided.

Other Equipment or Machinery Installed

Type of equipment Yes/No Number Owned Comments

Fortification Feeder YES 1 NA Leased from WFP

Bag Cleaning Plant YES 1 NA Leased from WFP

Moisture Tester YES 2 NA Leased from WFP

De-stoning Plant YES 2 NA Leased from WFP

Metal Extractor YES 1 NA Leased from WFP

Staffing

Number of full time skilled workers 10 -15

Number of full time laborers’ 20 Weighbridge

Number Capacity (mt) Length (m) Type

Within Compound

Within Compound

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Building

Length (m) Width (m) Height (m) Unit

Building – Mill 30 12 5 1

Building – Storage

Walls Newly constructed, concrete, window and ventilation with fine mesh screens.

Roof Corrugated iron, newly completed.

Floor Newly completed, good surface – industrial sealant. Conditions & Cleanliness

Outside Inside

Cracks in walls or roof Yes No Yes No

Signs of rodent activity Yes No Yes No

Signs of birds entry Yes No Yes No

Damaged gutters/drains Yes No Yes No

Signs of moisture Yes No Yes No

Adjacent Vegetation Yes No Cut Uncut

Cleanliness Good Fair Poor Pest Control (how and by whom)

Fumigation, Spraying & Rodent Control Completed on a regular basis by Timor Global Security

Security Good Marginal Bad

Compound Fenced Not fenced Access

Distance from main town (km) 42 KM from Dili

Travel time if not located in town 40-45 minutes

Road condition to mill Good

Road limitation (if any) Width (m): 4-5M Max. Tonnage: NA

Rail connection Yes No Milling capacity (mt)

Commodities Daily capacity Monthly activity Monthly use (e.g. WFP)

Maize – Soya – Sorghum 500kg / hour TBC 115MT / Month

Other TBC Storage Capacity

Storage in Metric Tonnes Wheat – Covered (mt) Flour – Covered (mt)

Within the Compound

Outside the Compound Capacity to Blend The mill is designed specifically for blending and producing fortified food products using an extruder (please see schematic below):

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Loading & Discharge Rates

• Transport Capacity at Mill

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3. Logistics Related Services

3.1. Fuel

3.1.1 Fuel Overview Fuel Authority & Address Contact Names & Email Telephone & Fax Website National Petroleum Authority. Palácío do Governo PO Box 113 Dili Timor-Leste

Name: Nelson Jesus Title: Director - Downstream Email: nelson.dejesus@anp-

tl.org

Tel1: + 670 742 9185 Tel2: +670 332 4098 Fax: +670 332 4082

http://www.anp-tl.org/ general.enquiries@anp-

tl.org

Summary of Role and Services: Autoridade Nacional do Petróleo was established on the 1st of July 2008 after The Decree Law passed on the 19th of June 2008. The National Petroleum Authority/Autoridade Nacional do Petróleo (ANP) is a Timor-Leste's body responsible of managing and regulating petroleum activities and supervise compliance with the enacted rules and regulations covering the exploration, development, production, transportation and distribution of petroleum and natural gas resources.

3.1.2. Fuel Supply & Storage

PDLTOLL Bruce Carter Operations Manager [email protected] + 670 7324 750 www.pdltoll.com

• PDLTOLL have no commercial activities and supply UN mission and agencies only, due to tax exemption status prevent them from supplying any other organisations.

• Currently importing approximately 800,000 litres / month through Dili port, this is transferred from vessel to storage depot by their privately owned fleet of tankers.

• Depot has current storage capacity of 250,000 litres with an additional tanks currently under construction (completion due by November 2009) will provide additional 1,000,000 litres storage capacity in depot.

• PDTOLL have distribution outlets in 13 UN compounds across Timor-Leste. • PDTOLL tanker fleet comprises 6 X 5000 litres capacity tankers, 5 dedicated to UN and 1 to ISF.

Pertamina Ltd Beny Harto Wijaya Marketing representative, [email protected] , +670 7410072 www.pertamina.com

• Pertamina has a storage depot in Dili with a privately owned jetty which hosts a pipeline from the quayside to the depots storage tanks in the shore side compound.

• The jetty is about 300m from shore and is connected by a permanent concrete gangway, the jetty is around 40 long between the east and west breasting dolphins and is approximately 10m wide, it has a draft of at least 8m and can receive a maximum vessel capacity of 2500 DWT.

• Pertamina are a commercial company and serve other fuel suppliers and transporters in Timor-Leste through their depot in Dili, Pertamina do not have any out lets, service stations or trucking fleet capacity in Timor-Leste. Mr Beni indicated that there a plethora of small – medium sized fuel transporters operating in Dili, purchasing fuel either from Pertamina depot or directly from vessels in port.

• The depot hosts 6 storage tanks; � 2 x 250,000 litres tanks for paraffin � 2 x 1250,000 litres tanks for gasoline � 2 x 1250,000 litres tanks for high speed diesel � Total storage capacity is 3,000,000 l litres.

• Filters are used when loading aircraft in the airport. • JET A1 storage capacity in the airport is 2 X 100,000 litres, they have two re-fuelling trucks for the aircraft both

8,000 litres capacity. The trucks are treated with adequate epoxy coatings. • Pertamina do have their own extinguishers in both the port and airport depots, and both depots have protection

systems against water mixing with the fuel.

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Pualaka Petroleum Aniato; + 670 7270835.

• 17KM ex-Dili is a small private jetty owned by Pualaka Petroleum, they have a small warehouse and a pipeline from the jetty to pumping facility for filling fuel tankers directly from the vessel.

• The draft at the jetty is 6 m • Pulaka has an average throughput of 2500 KL per month. • The storage facilities are limited to a hard standing for storage in drums, and can accommodate 100 drums at

any given time.

Pualaka Petroleum Facilities.

East Petroleum Corporation Lance Woo: Marketing [email protected] +670 3331026

• EPC are in the process of constructing a fuel storage depot with private jetty in Likusisa about 30km from Dili, construction is in progress but has been deliberately slowed due to the present global economic crisis.

• EPC have a sister company to handle further transportation and distribution; Transglobal.

3.1.3. Fuel Marketing & Local Distribution Major Distributor & Address Contact Names & Email Telephone & Fax Website

Gur Salala Group, Rua Villa Verde, Dili

Name: Mario Alvaro Canelas Function: CEO Email: [email protected] [email protected]

Tel1: +670 331 1291 Tel2: + 670 724 5555 Fax: NA

NA

Summary of Role and Services: Fuel tankers available for rent (2x10MT, 5x5MT)

Major Distributor &

Address Contact Names & Email Telephone & Fax Website

Transport Association of Timor-Leste Rua Jeremias do Amaral M. 246 Dili Harbour area

Name: Cisara Sanches Title: Director Email: NA

Tel1: +670 7277102 Tel2: +6707273261 Fax:

NA

Summary of Role and Services: Transportation rental for delivery, transportation service from ship to warehouse and from warehouse to ship. Major Dis tributor & Address Contact Names & Email Telephone & Fax Website

Company Country Fuel Name: Tel1: +670 7273261 NA

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Avenida de Portugal Near Motael Church, Dili

Title: Email:

Tel2: +670 7254900 Fax:

Summary of Role and Services: Fuel tankers available for rent (24.000 liter, 10.000 liter, 8.000 liter, 5.000 liter)

Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP. Is it possible for a humanitarian organization to contract directly a reputable supplier/distributor to provide its fuel needs?

Yes No

UN Int’l Org. NGO

3.1.4. Fuel Pricing Fuel Prices as of: 24 / 10 / 2009 (local currency an d US$)

Petrol (per litre) 0.90 USD

Diesel (per litre) 0.88 USD

Paraffin (per litre) 0.93 USD

3.1.5. Fuel Supply • Currently 100% of Timor-Leste fuel requirements are imported. • Dili port handle minimal amounts of fuel as it can accommodate fuels and liquids in containerized cargos only. • The majority of Timor-Leste fuel supplies are imported through the Pertamina facilities as described above. • There are no significant seasonal variations in the fuel supplies to Timor-Leste, however distribution services

face complications during the rainy season due to road conditions.

3.1.6. Fuel Demand Demand Does local supply (domestic refinery and import combined) meet the needs of the country, especially for aviation and ground fuels?

Yes No Not consistent

More detailed narrative Currently 100% of Timor-Leste’s fuel requirements are imported.

3.1.7. Seasonal Variations Seasonal Variations

Indicate significant variations and how this is managed

There are no significant seasonal variations in the fuel supplies to Timor-Leste, however distribution services face complications during the rainy season due to road conditions.

Are there national priorities in the availability of fuel? Yes No

Is there a rationing system? Yes No Can the local industry expand fuel supply to meet the humanitarian community’s needs? Yes No

More detailed narrative

PDLTOLL contractors are servicing all requirements for supply and distribution for UN agencies and ISF. The local transportation market is then sufficient to meet NGO requirements.

3.1.8. Fuel Transportation

Transportation

How is internal transportation of fuel products carried out? Through the private sector with PDLTOLL supplying UN and ISF.

Is the transportation infrastructure and fleet sufficient to handle current domestic needs as well as increased demand from Humanitarian community?

Yes No

More detailed narrative

3.1.9. Standards, Quality & Testing

Industry Control Measures Tanks with adequate protection against water mixing with the fuel Yes* No

Filters in the system, monitors where fuel is loaded into aircraft Yes No

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Adequate epoxy coating of tanks on trucks Yes* No

Presence of suitable fire fighting equipment Yes* No *The main fuel supplier for Timor-Leste is Pertamina which is using all these industry control measures in their depot and airport operations. However the local distributors and transporters cannot be accounted for and the MIXING OF WATER WITH FUEL FROM OUTLETS IS A COMMON OCCURRENCE IN TIMOR-LESTE.

Standards Authority

Is there a national or regional standards authority? Yes

If yes, are the standards adequate/properly enforced? Inadequate

Testing Laboratories

Are there national testing laboratories? No

Fuel Quality Testing Laboratory – <Name>

Name

Address

Telephone Fax

Contact Standards Used • NA

3.2. Transporters

3.2.1. Transport Market Overview (trucking)

According to the ADB road network assessment: • Transport demand and vehicle ownership in Timor-Leste are modest. However, both have been growing

substantially over the last five years. • The heaviest traffic flows, in excess of 1,000 vehicles per day (without motorcycle), are on the northern coastal

road. Weather and coffee production are two major factors affecting traffic:

• The rainy season has a direct impact on traffic patterns. The duration of the rainy season can vary for different areas of the country, between an average of 4 months (from December to March) and 8 months (from November to June).

• Landslides and flooding, which are common during the rainy season, cause frequent road closures. Another factor affecting traffic patterns over the year is the location of the coffee production and harvesting activities.

• The coffee harvest season peaks between August and September. During that season the light & medium truck traffic in the coffee growing areas and between them and Dili increases significantly.

• There are a small number of heavy trucks, about 90 in total, used mainly for transporting containers and large equipment, but the narrow road width and difficult terrain do not allow for large truck operations in Timor-Leste.

• Currently, land transport services between the Timor-Leste mainland and the Oecussi enclave are complicated. All people crossing the border, from West Timor in Indonesia, are required to have passports with valid Indonesian visas, and Indonesian visas can be obtained only in Dili. Thus, currently the number of people and vehicles crossing is still low although it is increasing.

3.2.2. Transporters

• Although the transportation market in Timor-Leste is notably immature, there is a variety of transportation companies operation, from established companies to private owners.

• A selection (by no means exhaustive) from across the range of transporters is listed below. • There are multiple resources for contacting additional transporters in Dili, further details can be found from the

following resources: http://www.buy-in-timor.org, Timor Telecom directory, Timor-Leste yellow pages www.timoryp.com and the guide post timor www.guideposttimor.com

Vehicle Type Estimated Total 2005

Estimated Total 2009

Pickups, vans, and minibuses 3,303 3123

Light & medium trucks 2,167 2127

Heavy & specialized trucks 61 89

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Transport Company & Address Contact Names & Email Tel & Fax

Express Distribution Service II Ltd Rua. Kampung Merdeka, Dili

Name: Function: Email: [email protected]

Tel1: +6707230881 Tel2: +6703317038 Fax: +6703322813

Fleet

Routes / Areas of operation Timor-Leste

Vehicle type Quantity Capacity per type Total capacity (estimated) Condition

Various 15 <3 MT 30MT Working

Various 15 3 – 6 MT 75 MT Working

Various 7 6 -10 MT 55 MT Working

Various 10 > 10 MT 140 MT Working

Total fleet capacity 300 MT

Transport Company & Address Contact Names & Email Tel & Fax

Romante PTY Ltd Name: Mario De Dues Function: Executive Director Email: [email protected],

Tel1: +670 7414444 Tel2: +670 7335331 Fax: NA

Fleet

Routes / Areas of operation Timor-Leste

Vehicle type Quantity Capacity per type Total capacity Condition Mitsubishi 3 3MT 9MT Working Mitsubishi 5 10MT 50MT Working

Mitsubishi 8 18MT 144MT Working

Total fleet capacity 203MT

Transport Company & Address Contact Names & Email Tel & Fax

Timor Stevedores Name: Constancio Xavier Guterres Function: Director Email:[email protected]

Tel1: +670 332 2109 Tel2: + 670 723 8766 Fax: + 670 331 2520

Fleet

Routes / Areas of operation Timor-Leste

Vehicle type Quantity Capacity per type Total capacity Condition

FUSO 1 48MT 48MT Working

HINO 1 8MT 8MT Working

Mercedes 1 48MT 48MT Working

Volvo 1 48MT 48MT Working

Total fleet capacity 152 MT

Transport Company & Address Contact Names & Email Tel & Fax

Transport Association Name: Cisara Sanches Function: Director Email: NA

Tel1: +670 727 7102 Tel2: +670 7261424 Fax: NA

Fleet

Routes / Areas of operation Timor-Leste

Vehicle type Quantity Capacity per type Total capacity (est.) Condition Various (mainly Toyota

& Mitsubishi) 40 3 – 6 MT 180 MT Working

Various (mainly Toyota & Mitsubishi) 22 6 – 10 176 MT Working

Mitsubish 1 20 MT 20MT Working

Total fleet capacity (estimated) 376 MT

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Transport Company & Address Contact Names & Email Tel & Fax

Troy Logistics Services, Pante Kelapa, DIli.

Name: Troy Adams Function: Owner – Manager Email: [email protected]

Tel1:+6707325359 Tel2:+6703310897 Fax:+6703310898

Fleet

Routes / Areas of operation Timor-Leste

Vehicle type Quantity Capacity per type Total capacity Condition Prime Mover 4 (2x30, 60, 15) MT 135MT Working Trailers: 8 x 20 foot, 2 x foot.

Total fleet capacity 135MT

Transport Company & Address Contact Names & Email Tel & Fax

Gur Salala Group

Name: Mario Alvaro Canelas Function: CEO Email: [email protected] [email protected]

Tel1: +670 331 1291 Tel2: + 670 724 5555 Fax: NA

Fleet

Routes / Areas of operation Timor-Leste

Vehicle type Quantity Capacity per type Total capacity Condition

Fuel Tanker 2 10MT 20MT Working

Fuel Tanker 5 5MT 25MT Working

Total fleet capacity 45MT

Transport Company & Address Contact Names & Email Tel & Fax

Agriculture Service Center of Bobonaro Name: Vitor Pires Souza Function: manager Email:

Tel1: +670 723 8665 Tel2: + 670 727 7253 Fax: NA

Fleet

Routes / Areas of operation Timor-Leste

Vehicle type Quantity Capacity per type Total capacity Condition

NA 3 3MT 9MT Working

NA 1 5MT 5MT Working

Total fleet capacity 14MT Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

3.3. Vehicle Rental

There are several established car and vehicle rental companies in Dili, the list below is a non-exhaustive sample.

Rental Car Company Name & Address Contact Names & Email Telephone & Fax Vehicle Description

Rentlo Carhire: Avenda dos Martires da Patria, Dili (within Timor Lodge Hotel compound)

Name: Kieran Glasspole Title: Director Email: [email protected]

Tel1: +6707416982 Tel2: Fax: +6703322021

Toyota Land Cruiser, Hiace, Corolla, Hilux, Prado. Mitsubishi Pajero, Nissan Terrano.

Japanese Car Import; Avenida Presidente Nicolau Lobato, Dili

Name: Title: Email:

Tel1: +6703322067 Tel2: Fax: +6703322067

Mitsubishi, Toyota, Suzuki, Daihatsu, Yamaha, Honda, Nisan

Midori Motors ; Rua Martires da Patria, Dili

Name: Title: Email: [email protected]

Tel1: +6707377777 Tel2: +6707367777 Fax:

Toyota Prado, Mitsubishi Pajero,Nissan Trano, Toyota Hilux, Honda CRW

PET Junior Company II Fomento,Dili

Name: Title: Email: [email protected]

Tel1: +6703322345 Tel2: +6707391727 Fax:

Pajero, Terano, Honda Civic, landcruiser

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3.4. Taxi Companies

Although there is only one identified taxi company in Dili there are a plethora of private taxis readily available on the street, taxis are much less abundant in the district capitals and not available in rural areas. Taxi Company Name & Address Contact Names & Email Telephone & Fax Vehicle Description

Susuara Raia II, Unipesoal Lda , Rua Umberto da Cruz, Akaderu hun, Dili

Name: Title: Email:

Tel1: +6707238536 Tel2: +6707295947 Fax:

Saloon taxi.

3.5. Freight Forwarding Agents

An in-exhaustive collection of freight forwarding agents is given below, additional operators can be found at http://www.buy-in-timor.org Timor Telecom directory and yellow pages, www.timoryp.com . Freight Forwarder Name & Address Contact Names & Email Telephone & Fax Freight Forwarding & Clearing

services

Bequeli Ocean Agency , Rua Vila Verde, Dili

Name: Title: Email: [email protected], [email protected], [email protected]

Tel1: +6703311291 Tel2: +6707231888 Fax: NA

Freight forwarding, shipping agency, ship brokerage, crews changing services.

Freig ht Forwarder Name & Address Contact Names & Email Tel & Fax Freight Forwarding & Clearing

services Global Transport Agency, Rua farol Mandarin, Dili

Name: Title: Email: [email protected]

Tel1: +6707276063 Tel2: +6707266992 Fax:

Freight forwarding, custom brokers and shipping agent.

Freight Forwarder Name & Address Contact Names & Email Telephone & Fax Freight Forwarding & Clearing

services Hala-JNE , Rua Delta Comoro Area Delta II, Dili

Name: Title: Email: [email protected]

Tel1: +6707324688 Tel2: +6707280898 Fax:

Organize and arrange visas and passports, freight forwarding, tax arrangements, transportation and courier services

Freight Forwarder Name & Address Contact Names & Email Telephone & Fax Freight Forwarding & Clearing

services

JVK Naga Movers, Rua Don Luis dos Reis Noronha.45, Dili

Name: Title: Email: [email protected] Website: www.jvkasia.com

Tel1: +6707268450 Tel2: +6703310076 Fax: +6703310076

Export and import clearances, custom brokers, insurance cover, door to door delivery on flight and shipping, and United Postal Services ( UPS).

Freight Forwarder Name & Address Contact Names & Email Telephone &

Fax Freight Forwarding & Clearing services

KAYE Avenida dos Direitos Humanos Area Delta 1, Dili

Name: Title: Email:

Tel1: +6707259267 Tel2: +6703310369 Fax: +6703310369

Domestic and international removal, air and sea, packing and crating, warehousing/storage, customs clearance, , hauling and distribution.

3.6. Handling Equipment

Asides from the stevedoring companies, most of the handling equipment and heavy equipment sales and rentals are associated with the construction industry, a selection is given below. Additional operators can be found at http://www.buy-in-timor.org Timor Telecom directory and yellow pages, www.timoryp.com

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Stevedoring Companies

Company Name & Address Contact Names & Email Telephone & Fax Equipment description

(for sale or rental)

Timor Stevedores, Rua Martires da Patria Bario Pite, Dili.

Name: Constancio Xavier Guterres Function: Director Email: [email protected]

Tel1:+6703322109 Tel2:+6707238766 Fax: +6703312520

1 merlo telescopic (6MT), 1 CAT (2MT), 2 Clark (12 & 8 MT), 1 Hyster (28MT), 1 JCB (6MT), 1 Kalmar (48MT), 1 Manitou (4MT), and 1 Omega (32 MT).

Troy Logistics Services, Pante Kelapa, DIli.

Name: Troy Adams Function: Owner – Manager Email: [email protected]

Tel1:+6707325359 Tel2:+6703310897 Fax:+6703310898

1 SMV (45MT), 3 Caterpillar (28,16 & 2.5 MT), 1 Telescopic (7MT), and 1 TCM (3.5 MT).

Perkins Shipping, Dili Port, Dili.

Name: Pedro Ricardo Function: Operations Manager Email: [email protected] www.perkins.com.au

Tel1:+6707231031 Tel2: Fax:+6703224133

3 forklifts with capacities of 16MT, 4 MT and 3MT which can be rented for 80, 30 and 25 USD per hour respectively.

Construction Companies Company Name &

Address Contact Names & Email Telephone & Fax Equipment description (for sale or rental)

WP Lorong Matan Holdings, Rua Villa Verde No 1, Dili.

Name: Title: Email: [email protected]

Tel1:+6707235800 Tel2:+6703324225 Fax:+ 6703324226

Sales & rental, Heavy equipment & machineries, services general and heavy transportation.

RMS Engineering and Construction

Name: Richard Sippel Title: Managing Director Email: [email protected]

Tel1:+6703313813 Tel2:+6707231540 Fax:+6703312407

Cranes, concrete mixers, heavy machinery, general services and road repair equipment

Gunnung Kijang, Av. Martires da Patria, Comoro, Dili

Name: Title: Email: [email protected] [email protected]

Tel1:+670332888 Tel2:+6707239999 Fax:+6703322251

General contractor, maintance, supplier (bulldozers, beko loaders, trucking etc.)

Statewest Crane and Truck Hire , Rua Presidente Nicolau Lobato, Dili

Name: Title: Email:

Tel1:+6707230607 Tel2:+6703310700 Fax: +6703324553

Vehicles rental: 1X Franna 18-ton articulated all terrain cranes, 1X grove 20-ton all terrain cranes, 1X Hino 18-ton flat bed trucks (containers), 2X Isuzu flat bed trucks (8 tons). Vehicles maintenance and repairing.

United Hardware & Machinery, Rua de Colmera, Dili

Name: Title: Email: [email protected]

Tel1:+6707279518 Tel2:+6703322530 Fax: +6703322183

Constructions materials, water pumps, electrical materials, compressor, generators, bore machine, metal and medical oxygen, mobile house.

3.7. Electricity / Power

3.7.1. Electricity Overview World Bank Energy Brief (extracts): Timor-Leste has a small and fragmented power system. A 19MW diesel power plant in Dili serves 26,500 Dili customers. District and sub-district capitals are served by some 60 isolated small power sub-systems mainly administered by communities and with a total generation capacity (mainly using diesel) of about 16 MW. The Dili power system is not linked to smaller sub-systems in district capitals and rural areas. Large consumers have captive diesel generation of another 10 MW.34 out of 39 new generators installed in sub-district capitals are no longer functioning because there is no capacity for maintenance and for funding the replenishment of diesel stock. Only 32 percent of households have access to electricity and over 90 percent of the population uses firewood for cooking. The household electrification rate in Dili is estimated at about 85 percent while in the district capitals and rural areas, it is only 18 percent and 5 percent, respectively. Most of the households use firewood for cooking and extensive use of firewood is considered a thread to Timor-Leste’s wooded areas.

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Main Producer / Distributor & Address Contact Names & Email Telephone & Fax Website

EDTL

Name: Januario da Costa Periera Title: SoS Electricity, Water and Urbanization Email: [email protected]

Tel1: +670 7230049 Tel2: Fax:

Summary of Role and Services:

3.7.2. Electricity Generation

Timor-Lestes’ power department EDTL has two twenty four hour, diesel run, power generation plants in Dili and Baucau both of which produce a 7MW output and have a budgeted consumption of 10,000 litres of diesel per day. However increasing development and construction projects are placing a larger strain on the network with increasing demands for electricity. The remaining districts have smaller localise power generating plants, these run for six hours per day between 18:00 and midnight and have a budgeted consumption of 10,000 litres per month. EDTL is in the process of establishing three (controversial) heavy oil power generating plants in Hera (Dili), Manitutu and Same, these will have a combined capacity of 180MW, the first of these power plants is currently being constructed as is due to be 90% complete by the end of 2009.

3.7.3. Distribution Extension and rehabilitation of the distribution network is planned to extend to all district through three regional centers; Dili, Manatutu and Los Palos, this is expected to be in place by 2015. 3.7.4. Supply

9 E.g. hydroelectric power, thermal power…

Production Unit Type 9 Installed capacity (MW) Current Production (MW)

Generating Plant - Dili Diesel NA 7 Generating Plant -

Baucau Diesel + Hydro NA 7

District generation plants Diesel Various Various

Imported Electricity Details NA NA

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Power Stability

Power grid / network coverage

Cities and district capital have reasonable network, albeit in need of maintenance.

Vast majority of rural communities are not connected to an electrical supply.

Is supply regular and constant throughout the country? Yes No

Please describe See narrative above.

On average, how often does power supply go out? Daily

On average, how long does the outage last? Short periods in the capitals, extended periods in the

districts. NOTE: Rainfall tends to increase power disruptions

3.8. Manual Labour Costs

There is an abundance of manual labor available on the market in Timor-Leste, the vast majority of which is simply arranged on an ad hoc basis, there is very little in the way of organized manual labor. The port authority regulations stipulate rates for labor hire within the port itself, the labor is arranged through the stevedoring companies (see section 3.6 Handling equipment for details of stevedoring companies) who still appear to set prices autonomously, through direct negotiation. The port regulation prices are as follows:

The normal labor rate for unqualified casual worker is USD 4 per day. There is one identified commercial employment agency in Dili which offer labor hire, Konnekkto, whilst WFP has assisted an additional organization establish and register itself in order to meet WFP requirements:

Manual Labor Providers Company Name &

Address Contact Names & Email Tel & Fax Item / Category description

Konnekkto, Av. Martries da Patria, Fatuhada, Dili

Name: Title: Email:[email protected]

Tel1:+670 729 4345 Fax: Website:

Labor hire, staff placement, consultancy, training, management.

Rocky Operariu Lda, Rua Dom Alexio, Dili. (WFP assisted)

Name: Rocky Marciano Title: Director Email:NA

Tel1: +670 729 0477 Fax: NA Website: NA

Loading, unloading in WH & port, restacking, reconstitution, transfers all charged at 5.00 USD / MT / Service.

3.9. Telecommunications

3.9.1. Overview

Timor Telecom (TT) is currently the only Telecommunications operator for fixed and mobile services of East Timor and was awarded the concession contract, after an international competition that was arbitrated by the United Nations and Timorese Government. Internet is commercially provided through two established, government approved operators, Timor Telecom and I-Net. There are two government departments involved in telecommunications issues; Department National Information Communications and Technology (DNICT) and the Communication Regulatory authority (CRA). The international prefix for East Timor is 670. Telephone services

Is there an existing landline telephone network? Yes No

Does it allow reliable international calls? Yes No On average length of downtime periods for landline connections Interruptions are limited

Is there a mobile phone network? Yes No

CATEGORIES OF PERSONNEL HOURLY CHARGESTechnicians and senior managers 7.50 USD

Operational managers 6.50 USDEquipment operators 5.00 USD

Specialised workers and operators 4.00 USDUnqualified dockworkers and sailors 3.50 USD

Assistants 3.00 USD

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Estimated availability and coverage Please see map below.

Procedure to obtain subscription Registration and application with Timor Telecom, simple and straightforward procedure.

Internet Services Providers

Are there ISPs available? Yes No

Names Timor Telecom and I-Net

Type available dial-up ADSL GPRS V-SAT

Maximum leasable ‘dedicated’ bandwidth 512 Kps

Estimated availability and coverage

Provision with Timor Telecom requires land line connection, available in Dili and some district capitals. Wireless connections using I-Net’s VSAT are the alternative both in Dili and districts

Procedure to obtain subscription Registration and application with Timor Telecom or I-Net, simple and straightforward procedure.

3.9.2. Providers

Timor Telecom is the only telecommunication provider in Timor-Leste, an Australian ISP named I-NET is operating in Dili as well as the districts and has its own VSAT base. NOTE: currently the Irish Telecom company Digicel has established itself in Timor-Leste and is working on breaking open the monopoly contract on telecommunications. ,

Company Name & Address Contact Names & Email Telephone & Fax Services Description

Timor Telecom Sala No.7 Hotel Timor Av. Dos Martires da Patria (Caixa Postal 135) Dili

General Enquiries [email protected] Billing Enquiries [email protected] Report Line Faults [email protected]

Tel1: 330 3350 / 330 3351 / 331 0262 Fax: + 670 330 3419 Website: http://www.timortelecom.tp

TT support services: 128 - Directory Enquiries ($0.25 / mn) * 172 - TT Client Support (free) * 177 - Internet Client Support (free) **

I-Net Avenida de Portugal (Beach Road) Dili

Name: Mike Pye Title: Managing Director Email: [email protected]

Tel: +670 723 3991 Wireless internet provision, unlimited up- and download

3.9.3. Telecommunications Regulations

Regulations

Regulations on usage or import of: Yes/No Regulating Authority

Satellite Yes No CRA

HF Radio Yes No CRA

UHF / VHF radio (handheld, base or mobile) Yes No DNICT

UHF / VHF repeaters Yes No DNICT

GPS Yes No N/A

VSAT Yes No CRA

What are the procedures for the importation of ICT equipment? Approval from CRA in addition to usual customs procedures.

3.9.4. Existing Humanitarian Telecoms Systems

Adapted extracts from Timor-Leste Emergency Telecommunications Cluster: Frequency Management VHF & HF The design of the VHF & HF network utilizes existing frequencies in use by the UN, the VHF & HF channels utilized by all UN agencies & NGO’s in Timor-Leste are presented below (exact frequencies are considered confidential). Existing UN Telecommunication Systems

Organisations � UNMIT UN Agencies NGOs SOC

VHF frequencies 5 Channels 4 Channels 3 Channels 6 Channels

HF frequencies 16 Channels 9 Channels 7 Channels None dedicated.

Repeaters 6 Units depend on UN 3 Units NA

VSAT Yes –respective departments Yes – respective agencies * see footnote NA

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* NGO have previously been using VAST communications, they are now in negotiations with the government of to attain permission for their continued use.

3.10. Local Supplies Market

3.10.1. Main Food Suppliers

There are multiple sources of food wholesalers and outlets in Dili, below are examples, further details can be found from the following resources: Peace Dividend Trust procurement data base; http://www.buy-in-timor.org Timor Telecom directory, Timor-Leste yellow pages (www.timoryp.com) and the guide post timor, www.guideposttimor.com

3.10.2. Other Than Food Sources

There are multiple resources for general supplies in Dili, below are limited examples, further details can be found from the following resources: Peace Dividend Trust procurement data base; (http://www.buy-in-timor.org) Timor Telecom directory, Timor-Leste yellow pages (www.timoryp.com) The guide post timor (www.guideposttimor.com) Construction Materials and Services Company Name & Address Contact Names & Email Tel & Fax Item / Category description

Hidayat Unipessoal, Av. Martires da Patria No 27, Comoro, Dili

Name: Title: Email:

Tel1:+670 3322607 Fax:+670 3322696 Website:

General road and building constructions since 1983.

Soloman Brothers, Rua Avenida Cidade de Lisboa, Dili

Name: Title: Email:[email protected]

Tel1:+670 7290888 Fax: NA Website:www.solomonbrotherscorporation.com

Architects, engineers, designers, consultants, surveyors, builders.

The Tuah Hun Construction, Rua Jacinto Candido, Bairo, Dili

Name: Title: Email:[email protected]

Tel1: Fax: Website:

Civil section, asphalt plant, quarry, building, equipment rental.

Building Material Victoria Ltd, Rua Mouzinho de Albuquerque 4, Comoro, Dili

Name: Title: Email:[email protected]

Tel1: Fax: Website:

Suppliers of building materials

Security Services Company Name & Address Contact Names & Email Tel & Fax Item / Category description

APAC Security Company, Av. Martires da Patria, Fatuhada, Dili

Name: Title: Email:

Tel1:+670 331 0218 Fax: NA Website: NA

Multiple security services, technology and hardware.

Comments:Widely used in Dili

Maubere Security,

Name: Title: Email:

Tel1:+670 723 2908 Fax: Website:

Multiple security services.

Comments:Widely used in Dili

Generators Company Name & Address Contact Names & Email Tel & Fax Item / Category description

Startec Enterprises Rua Jacinto Candido 14 Audian, Dili

Name: Title: Email:[email protected]

Tel1:+670 7233868 Fax: +670 3323601 Website:

Generators, welders, pumps, light towers, solar panels and heaters.

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Bili Besi Bili Manu, PTE. Ltd. Rua Colmera no. 5, Dili

Name: Title: Email: [email protected]

Tel1: +6707232789 Fax: +6703324929 Website:

Generators, generator spare parts, maintenance and repair, welding, electrical materials and installation.

Computers Company Name & Address Contact Names & Email Tel & Fax Item / Category description

Zenit Computer Rua Francisco Macado Colmera, Dili

Name: Title: Email: [email protected]

Tel1: +6707249523 Fax: Website:

Hardware, software etc. Web design, web install and email server, database server, computer maintenance, connection local area network, wireless Internet connection.

APM Infotech Rua Belarmino Lobo, Dili

Name: Title: Email: [email protected]

Tel1: +6707354334 Fax: +6733100230 Website:

Supply of computers, computer CPU, printers and security camera. Maintenance and repairing computers, data base, security camera installation and computers training.

Office Supplies Company Name & Address Contact Names & Email Tel & Fax Item / Category description

City Office Work Rua 15 de Outubro,Dili

Name: Title: Email: [email protected]

Tel1: +6703322172 Fax: +6703322172 Website:

Office furniture, stationary and office equipment (computers, printers, scanners, photocopy machine etc.). Computer maintenance.

Grafica Patria Taibesi Lahane Oriental, Dili

Name: Title: Email:

Tel1:+670 723 5192 Fax:+670 3321 907 Website:

Banners, books, brochures, bulletin, business cards, calendars, news letters, posters, stickers.

Air Conditioning Company Name & Address Contact Names & Email Tel & Fax Item / Category description

Tam Electronics, Av. Presidente Nicolau Lobato, Dili

Name: Title: Email: [email protected]

Tel1:+670 7231078 Fax:+670 3313407 Website:

Eletrical, generator, airconditioner, sales and service

Comments:

Dili Air Con & Eletrical trading,Rua Colmera, Dili

Name: Title: Email:

Tel1:+670 3321727 Tel2:+670 3321011 Website:

Electronic good, aircon, fridges, other.

Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

3.11. Accommodation

There are multiple options for apartments and hotels in Dili, below are examples, further details can be found from the following resources: Peace Dividend Trust procurement data base; http://www.buy-in-timor.org Timor Telecom directory, Timor-Leste yellow pages (www.timoryp.com) and the guide post timor, www.guideposttimor.com

Apartments Company Name & Address Contact Names & Email Tel & Fax Comments & Services

Estrela “05” Apartment Diak,

Name: Title:

Tel1:+670 738 2618 Fax:

Fully furnished, air conditioning, laundry.

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Rua Sebastiao da Costa, Colmera, Dili.

Email: Website:

Palm Beach Apartment, Pantae Kelapa, Dili

Name:Jackson Lay Title:Manager Email: [email protected]

Tel1:+670 723 1071 Fax: Website:www.psedili.com

Fully furnished, air conditioning, laundry.

Hotels

Arbiru Beach Resort, Bebonuk, Comoro, Dili

Name: Title: Email:[email protected]

Tel1:+670 332 2936 Fax:: +670 332 2937 Website:

Swimming pool, functions, restaurant, entertainment.

Hotel Timor, Av. Martires da Patria, Dili

Name: Title: Email:

Tel1:+670 3324 502 Fax: Website:

Pool, bar, restaurant, conferences, business center.

Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

4. Scenarios & Contingencies

• Presently (October 2009) all agencies are working through the sectoral clusters, in conjunction with government partners to up date the contingency planning exercises for emergency response in Timor-Leste. The clusters have been tasked with completing the exercise by the end of 2009.

• The conflict and natural disaster contingency plans below are summarized from the DNAS (National Department of Social Assistance) plans completed in 2007, whilst the food security plan is the latest version (which is still being developed).

• The government of Timor-Leste has some established departments and mechanisms to deal with national

disasters, these are under the auspices of the Ministry of Social Solidarity and include the National Department Management Directorate (NDMD) National Department of Social Assistance(DNAS), Disaster Operations Center (DOC), and the National Disaster Management Policy (NDMP).

• The humanitarian community has been working closely with the Government of Timor-Leste assisting in the development of these structures.

4.1. Refugees and IDPs

Contingency Planning for conflict: As outlined by the National Disaster Management Office: History:

• Triggered by the sacking of a group of 593 soldiers, a series of events in March 2006 led to outbreaks of violence in Timor-Leste on a scale which has not been seen since the period immediately prior to the referendum over independence in 1999.

• This violence, which involved F-FDTL and PNTL officers as well as armed civilians, led to the deaths of civilians and security personnel, the destruction of homes, a breakdown of law and order and government functions, looting of government property and the displacement of over 100,000 people.

• By mid-2007 the violence has sub-sided however underlying tensions still exist that could easily be brought to the surface. Contingency planning to minimize and mitigate the effects of further outbreaks of conflict is an important exercise.

Scenario A

• Associated with the parliamentary elections there are spikes of violence in Dili and in the districts for 3 – 4 days. • Up to 10,000 people are displaced in Dili and Districts resulting in a 10 percent increase in IDPs, most of whom

are absorbed into current camps or move in with relatives, but some may set up new camps. • In the Districts IDPs move in with relatives. If there are security problems, some may run to the mountains. • New IDPs in the camps put additional pressure on already strained resources. • Outbreaks of violent conflict could occur in the camps as larger numbers compete for reduced resources. • The government continues to function with minor disruptions. Electricity, water, sewerage, rubbish collection,

communications, hospital/health, education, transport services continue with minor disruption. • Shops and banks close for up to 3 days. Food security of the population is only marginally affected.

Scenario B

• The violence is of increased intensity, frequency and lasts for 5 – 8 days • 25,000 people are displaced in Dili and districts, move into camps, move in with relatives. • There is movement from Dili to districts to rural areas. 5-10 new camps are established. • In the Districts IDPs move in with relatives. Where there are security problems IDPs run to the mountains.

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• New IDPs in the camps put additional pressure on already strained resources. Outbreaks of violent conflict may occur in the camps as large numbers compete for dwindling resources.

Scenario C

• There is widespread sustained civil unrest centering on Dili • 35,000 people displaced in Dili and the districts. Movement from Dili to districts to rural areas. 10-20 new camps

are set up. • In the Districts IDPs move in with relatives. Where there are security problems IDPs run to the mountains. • New IDPs in the camps put additional pressure on already strained resources supporting current IDPs.

Outbreaks of violent conflict are likely to occur in the camps as large numbers compete for dwindling resources. • Many Government functions shut down. Electricity, sewerage, water, rubbish collection, communications,

hospital/health, education and transport services not available. Shops and banks close. Livelihood sources cut off. Food security of population at risk.

• Government food supplies are lost due to looting of warehouses. Responses: Rapid assessments: District administrators, DDMCs, humanitarian agencies. Shelter: MTRC, IOM, UNHCR, ICRC WATSAN: DNAS & WATSAN working group (Oxfam, UNICEF, World Vision, Plan, CRS, and CVTL). Food and NFIs: MTRC, WFP, local partners. Camp management: MTRC and shelter working group. Protection: MTRC and protection working group. Transport: IOM, CARE and humanitarian agencies NOTE: IOM during the 2006 – 2007 emergency was the main provider of logistics and transport services. The IOM fleet comprises of around 12 – 16 functional trucks with a capacity of between 3 – 8 MT.

4.2. Food Security

Hazard or risk

to food security

Prioritization planning

requirements

Scenario Building Impact on food security

and scale

Means of verification

Contingency Plan / Intervention

required

Preparedness actions required

NATURAL PHENOMENON

Drought Worst case -national crop failure - famine

EFSA; SOP MAF

Massive intervention - 85,000 mt food aid required

Regional and district level food reserves - MAF, MSS/NDMD, WFP; Develop and train assessment teams;

Medium drought - 4,000 HH affected

EFSA; SOP MAF

Arrange food and seeds distribution

Sub-district level food prepositioning - MAF, MSS/NDMD, WFP; Develop and train assessment teams;

Localized - 100-500 HH affected

EFSA; SOP MAF

Arrange food and seeds distribution

Sub-district level food prepositioning - MAF, MSS/NDMD, WFP; Develop and train assessment teams;

Floo ding / Landslide

Heavy rain multi-districts- 10,000 HH affected - roads blocked and restricted access

EFSA; SOP MAF

Airlift of food supply; Cluster activation

Logistics plans; adequate food reserves and placement

District level - 2,000 HH affected

EFSA; SOP MAF

Arrange food and seeds distribution

Mapping of district resources and building of response network

Suco-level - localized - 300 HH affected

EFSA; SOP MAF

Arrange food and seeds distribution

Mapping of district resources and building of response network

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Pest / Crop Disease

Locust Outbreak - worst case scenario: 30,000 HH affected

EFSA; SOP MAF

Helicopters spraying 10,000 Hectars and 20,000 Hand spraying across several districts

Logistics plans; access to adequate quantity of chemicals; training of spraying teams

Locust Outbreak - localized - 4 sucos - 500 HH

EFSA; SOP MAF

300 Hectars hand spraying

Mapping of district resources and building of response network; access to necessary chemicals

Rust / Stemborer - 3,000 HH

EFSA; SOP MAF

1000 Hectars chemical spraying

Mapping of district resources and building of response network; access to necessary chemicals

High Wind Storm - houses / crop damage 2,000 HH affected

EFSA; SOP MAF

Crop assessment / SOP; seed and tool distribution; food response

Adequate reserves of seeds, food and tools; mapping of local resources and building of response network

CONFLICT Internal conflict

Worst case scenario: 200,000 IDPs

EFSA; SOP MAF

Mobilization of international assistance for food stocks; development of proposals / appeals for IASCTL

Gov TL socialization completed and cluster approach fomally endorsed and implemented with GovTL counterparts; complete National Recovery Strategy

Inter-community violence 5,000 affected and fields and houses abandoned

EFSA; SOP MAF

EFSA conducted - support government response through food distribution

Adequate food reserves at district level; mapping of local resources and building of response network

4.3. Natural Disaster

Contingency Planning for Natural Disaster / Flooding Background

• Timor-Leste is highly vulnerable to natural disasters such as floods, drought, earthquakes, cyclones, landslides, storms and bush fires.

• These types of natural disasters take place almost every year, which have great impact on community livelihood.

• Statistics show that flood has been the most common disaster in this country and has devastated the lives of the population in affected areas.

• Flood normally takes place during the wet seasons. The first wet season starts from November and last in April throughout the country, while the second wet season starts in May and lasts until July in the southern coast of the island each year.

• During the period of the wet season, there are threats from floods, landslides, tropical storms, and destructive strong winds.

• Other hazards, such as earthquakes and tsunamis can strike the Timor-Leste at any time due to its geographical location north of the subduction zone between the Eurasian and the Australian plates.

• Yet, in spite of predictions of this kind and the history of devastating events across the island, efforts to mitigate against the effects of the future disasters have been minimal and the country’s state of preparedness is seriously lacking.

Approach

• Recognizing that Timor-Leste is prone to a range of natural disasters, the NDMO has recently completed the National Disaster Risk Management Plan (NDRMP).

Objective

• The main objective of the contingency plan is to save lives; to alleviate further suffering of the vulnerable communities; and to reduce the impact of disaster.

• The specific objective of the contingency plan is to prevent a major disease outbreak, help vulnerable groups to become self-sufficient and protect food supplies and livelihoods for the coming year in the event of flooding.

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Scenario A :

• Late rain – limited rain – localized flooding, some temporary movement. • Central areas within Dili are flooded. • Districts are affected through some destruction of crops and disruption to infrastructure (roads etc). • Additional strain on those communities housing IDPs in Baucau and Los Palos particularly. • Short-term disruption of government services and movement. High-risk IDP camps are affected and evacuation

is sought. • Impact on communities is not severe but sufficient for food and health concerns. • Associated - drought onset.

Scenario B :

• Late rain – heavy rain for 3 months or more resulting in substantial damage. • Newly planted crops destroyed. Food shortages. Houses damaged especially along river banks. • Disruption of transport – roads cut off. Livestock drownings, agriculture/crops damaged or destroyed, education

stopped, socio-economic activity disrupted. Bridge collapsing, roads cut off, landslides. • Electricity and water supply cut off.

Dili

• Areas that are prone to flooding include the following: Becora, Taibesi, Bidau Santana, Caicoli (up to 2m), Comoro, Jardim, Ville Verde, Heliport , Bombeiros, Airport,

• Within 1-3 hours of torrential rain or constant rainfall the following can/will occur: the destruction of housing, disruption of economic activity, drowning of domestic livestock.

• With severe flooding in Dili it is possible that elements of the population may attempt to travel to the districts. • It is critical that affected populations are ready to move within an hour of flooding. This plan is also cogniscent

that local knowledge and localized response mechanisms will prevail in many circumstances. • It should also be noted that in case of severe flooding, there will be a loss of information and assets to the

districts, and a loss of information coming in from the districts to Dili. Districts

• The districts prone to severe flooding are Cova Lima, Manufahi and Manatuto. • The northern districts receive an average yearly rainfall of 500-1500mm with the southern regions receiving

1500 to 2000mm. Altitudes usually receive a higher annual rainfall. • In February 2006 flooding and landslides occurred in Oecussi, in 2008 flooding following a river deviating from

its original bed ravaged through Liquica with major loss of houses and destructed roads and bridges.. Sectoral emergency response: Coordination and Information

Lead Ministry: MTRC, MI (NDMO and NOC), State Administration (district level) Water and Sanitation

Lead Ministry: Ministry of Natural Resources and Energy Policy Lead Agency: EDTL, Oxfam, UNICEF and CVTL

Drainage

Lead Ministry: Ministry of Public Works Lead Agency: Department of Infrastructure

Electricity / power supply

Lead Ministry: Ministry of Natural Resources and Energy Policy Lead Agency: EDTL

Health

Lead Ministry: Ministry of Health Lead Agency: Department of Public Disease, WHO and CVTL

Food

Lead Ministry: MTRC Lead Agency: Department of Social Services and WFP

Non Food Items

The MTRC Information Centre is responsible for the maintaining an up-to-date record of NFI stocks. Education

Lead Ministry: Ministry of Interior and Ministry of Education Lead Agency: National Disaster Management Office (NDMO) and District Superintendents

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Shelter Lead Ministry: Ministry of Public Works Lead Agency: Department of Building Construction, IOM and UNHCR

Transport

Lead Ministry: Ministry of Public Transport and Telecommunications Lead Agency: Department of Land Transport, F-FDTL and IOM

Protection

Lead Ministry: MTRC, Department of Social Services Lead Agency: Provedors, UNMIT HR, NGOs

Security

UNPol will lead on security response, with PNTL. In accordance with the Constitutional mandate of FFDTL, and in extremis ISF, the national and international military have limited assets to support the government if normal capacity is overwhelmed.

Conclusions

• Implementation of the National Disaster Contingency Plan for Flooding is reliant on a whole-of-government and cross-sectoral approach.

• The execution of the Plan is dependent upon government-led coordination and the full cooperation of each respective sector and stakeholder.

• This is a living document that will be continuously updated but provides a template that can be adapted on a case-by-case basis.

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5. ANNEXES ANNEX 1: Ferry “Berlin Nakroma” Information