The Maharashtra State Co-operative Bank Ltd (MSC Bank)

T e n d e r f o r C C T V - C A M E R A S

The Maharashtra State Co-operative Bank Ltd of 37

The Maharashtra State Co-operative Bank Ltd (MSC Bank) (Incorporating The Vidarbha Co-operative Bank Ltd.)

Scheduled Bank Sir. Vithaldas Thackersey Memorial Building,

9, Maharashtra Chamber of Commerce Lane, Fort, Mumbai 400001.

REQUEST FOR PROPOSAL (RFP)

To Procure, Install and Commissioning the CCTV Cameras

At all branches of MSC Bank in Maharashtra

Date of Commencement of Sale of Document December 09, 2014 at 11.00 a.m.

Last Date of accepting the Tender December 30, 2014 at 15.00 p.m.

Pre Bid Meeting December 19, 2014 at 11.00 p.m.

Date of Technical Bid Opening December 31, 2014 at 11.00 p.m.

Price of Tender Document (Non-refundable) Rs. 5,000 /-(Five Thousand only) each by Cash or Demand Draft Only

Address for Communication Joint Manager – Estate & Maintenance

3 rd floor, The Maharashtra State Co-operative Bank Limited, Sir Vithaldas Thackersey Memorial Building, 9, Maharashtra Chamber of Commerce Lane, Fort Mumbai 400001.

Contact Telephone Numbers 022-22885372 / 22800583

FAX Numbers 022-2204 24 84 / 22830182

Email [email protected]



Table of Contents

1. INTRODUCTION ................................................................................................................................ 4

2. INSTRUCTIONS TO VENDOR: ............................................................................................................ 5

2.1 QUALIFICATION CRITERIA (Eligibility of the Vendor): ........................................................... 5

2.2 BIDS MAY BE SUBMITTED BY: ............................................................................................... 6

2.3 TWO BID SYSTEM ................................................................................................................. 6

2.4 FORMAT FOR TECHNICAL OFFER/TECHNICAL BID ................................................................ 7

2.5 FORMAT FOR COMMERCIAL OFFER ..................................................................................... 7

2.6 GENERAL TERMS & CONDITIONS: ........................................................................................ 8

3. SCOPE OF THE PROJECT .................................................................................................................. 13

3.1 GENERAL AND OPERATIONAL GUIDELINES of CCTV .......................................................... 13

3.2 TECHNICAL SPECIFICATIONS / SOLUTION TO BE PROVIDED: ............................................. 13

3.3 OTHER RESPONSIBILITIES OF THE SELECTED VENDOR DURING SERVICES ........................ 16

4 EVALUATION CRITERIA AND PROCESS ............................................................................................ 17

4.1 TECHNICAL EVALUATION: ................................................................................................... 17

4.2 COMMERCIAL EVALUATION: .............................................................................................. 18

4.3 EVALUATION CRITERIA FOR AMOUNTS QUOTED FORAMC: .............................................. 18

4.4 EVALUATION OF COMMERCIAL BID:................................................................................... 18

4.5 FINANCIAL SCORE OF BIDS: ................................................................................................ 18

4.6 SELECTION OF SUCCESSFUL BIDDER AND ISSUANCE OF LOA ............................................ 18

5. POST SELECTION INSTRUCTIONS AND TERMS & CONDITIONS ...................................................... 20

5.1 RESPONSIBILITIES OF SELECTED VENDOR .......................................................................... 20

5.2 RESPONSIBILITIES OF THE BANK ........................................................................................ 20

5.3 SCHEDULE OF PAYMENT: .................................................................................................... 20

5.4 RATES: ................................................................................................................................. 20

5.5 TAXES AND DUTIES: ............................................................................................................ 20

5.6 PENALTY: ............................................................................................................................. 20

5.7 INSURANCE: ........................................................................................................................ 20

5.8 PERFORMANCE GUARANTEE: ............................................................................................ 21

5.9 FORCE MAJEURE DURING THE PENDENCY: ........................................................................ 21

5.10 CONFIDENTIALITY: .............................................................................................................. 21

5.11 TERMINATION OF CONTRACT: ............................................................................................ 22

5.12 EFFECT OF TERMINATION: .................................................................................................. 22



5.13 OWNERSHIP AND RETENTION OF DOCUMENTS: ............................................................... 23

5.14 ARBITRATION: ..................................................................................................................... 23

5.15 JURISDICTIONOF COURTS: ................................................................................................. 23

5.16 REPRESENTATIONS AND WARRANTIES: .............................................................................. 23

5.17 CANCELLATION OF THE CONTRACT & COMPENSATION: ................................................... 25

5.18 LIQUIDATED DAMAGES....................................................................................................... 26

6. ANNEXURES .................................................................................................................................... 27

OFFER COVERING LETTER .............................................................................................................. 27

DETAILS OF THE VENDOR’S ORGANIZATION AND PROFITS ........................................................... 28

FORMAT OF POWER OF ATTORNEY FOR SIGNING OF BID ............................................................ 29

UNDERTAKING ............................................................................................................................... 30

SELF DECLARATION OF NON BLACKLISTING .................................................................................. 31

TECHNICAL COMPLIANCE SHEET ................................................................................................... 32

PRO FORMA - COMMERCIAL BID .................................................................................................. 35

LIST OF BRANCHES AND NUMBER OF CAMERAS .......................................................................... 36



1. INTRODUCTION 1.1. TENDER HIGHLIGHTS:

Terms and Conditions, eligibility criteria and procedure for submission of Bids are given in the tender document. The Tender document may be obtained by paying a non-refundable fee of Rs 5,000/- (Rupees Five Thousand only) in cash or in the form of demand draft in favor of “The Maharashtra State Cooperative Bank Ltd, Mumbai” payable at Mumbai, from The Joint Manager, Estate & Maintenance Dept. of the Bank during office hours between 11.00 am to 16.00 pm . The same can also be downloaded from the official website of MSC Bank. (www.mscbank.com) and may be submitted along with non-refundable fee of Rs 5,000/- (Rupees Five Thousand only) in the form of demand draft in favor of “The Maharashtra State Cooperative Bank Ltd, Mumbai” payable at Mumbai.

1.2. BANK BACKGROUND:

The Maharashtra State Co-operative Bank (hereafter refer as MSC Bank) is a premier co-operative institute at State level established in 1911. It is rendering its services to its increasing number of clientele in more diversified and multifarious bank services and facilities over last 10 decades and has established itself a leader of co-operative movement in the state of Maharashtra. It has been in the process of helping the economic development of rural Maharashtra through its four regional offices, Two Pay Offices, Eight Divisional Offices and forty one (41) Branches in the State. The main business of the MSC Bank can be classified as direct financing for the cooperative societies, engaged in various fields like Sugar production, Marketing, Spinning Mills, various types of agriculture processing units; direct financing to some State level and National level co-operatives and indirect financing through three tier system i.e. MSC Bank at apex level, DCC Banks at middle level and primary agriculture societies at grass root level.

The MSC Bank initiated the process of computerization and automation of its operations in a phased manner starting in 1998-99. At present the Bank has fully computerized environment with successfully running CBS. The Bank has a sophisticated Data Center and DR site.

1.3. PURPOSE OF THE TENDER:

MSC Bank has decided to issue this Request for Proposal (RFP) inviting response from Vendors for to procure, install and commissioning the CCTV cameras at all branches of MSC Bank in Maharashtra.



2. INSTRUCTIONS TO VENDOR:

2.1 QUALIFICATION CRITERIA (Eligibility of the Vendor):

A. The Vendor Company should be a registered ORGANIZATION under the Indian Companies Act 1956

and should be in existence for at least three years.

B. The Annual Turnover of the Vendor Company from Software Business should be at least 50 Lakhs

each year for last 3 years ending 31st March 2014 (ANNEXURE – B).

C. The Vendor Company must be profit making for at least last three consecutive years. Copies of the

last three financial years’ Balance Sheets should be submitted with the offer. (ANNEXURE – B)

D. The Vendor Company / OEM should have:

Minimum five years of experience in installation of CCTV cameras and security and surveillance system projects

Implemented CCTV Camera installation for atleast 25 projects Installed more than 500 CCTV Cameras at various locations Knowledge and experience of electronic security systems including access control, surveillance

and required software for monitoring Capability to complete installation of CCTV Cameras in all branches in 4 weeks timeframe Installed CCTV Cameras in Banks / Insurance Companies / Financial Institutes

E. Bidders to provide the names of the clients and preference will be given to the Vendor which has

experience of handling similar projects / activities for Banking / Finance Industry. (ANNEXURE – B)

F. The vendor Company should have an office in Mumbai with technically qualified staff to render the

said services and should be able to support in implementation of CCTV Cameras on requirement basis

at all Branches of MSC Bank.

G. The Vendor Company/ OEM should be able to commit qualified and experienced personnel for the

duration of the Project. The vendor must warrant that the key project personnel in-charge of this

project has been sufficiently involved in similar projects in the past three years.

H. The Vendor Company should have never been blacklisted / barred / disqualified by any regulator /

statutory body and the Vendor/firm should, otherwise, not be involved in any such incident what so

ever, where the job undertaken / performed and conducted has been questioned by any authority,

which may lead to legal action. Self -declaration to that effect should be submitted along with the

technical Bid. On a later date if self-declaration is found to be void it may entail disqualification.

(ANNEXURE – E)

I. Vendor Company must comply with all above-mentioned criteria. Non-compliance of any of the

criteria will entail rejection of the offer summarily. Photocopies of relevant documents / certificates

should be submitted as proof in support of the claims made. MSC BANK reserves the right to verify /



evaluate the claims made by the Vendor independently. Any decision of MSC BANK in this regard shall

be final, conclusive and binding on the Vendor.

2.2 BIDS MAY BE SUBMITTED BY:

A Company / Consortium/ Joint Venture.

2.3 TWO BID SYSTEM

A. The offer should be submitted in two (2) parts in two (2) separate envelopes and later in one common

envelope. The details thereof are as follows:

1) ENVELOPE-I (Technical Offer - TO):

a) The Technical Offer (TO) should be completed and complied with in all respects and contains all

information asked for, except prices.

b) Covering letter (ANNEXURE – A) and Undertaking letters (ANNEXURE – D) to be submitted with

TO.

c) Power of Attorney (ANNEXURE – C) to be submitted for respective person to sign the Tender

Document by authorized signatory.

d) The TO should be in strict adherence to the Paragraph 2.3 and shall include all items as asked for

in it.

e) It is mandatory to submit technical details in the prescribed format (ANNEXURE A-F) duly filled

in along with the offer.

f) The TO should not contain any price information.

g) MSC BANK, at its sole discretion, may not evaluate a TO in case of non-submission or partial

submission of technical details.

2) ENVELOPE-II (Commercial Offer - CO):

a) The Commercial Offer (CO) should give all relevant price information and should not contradict

the TO in any manner.

b) The CO should be in strict adherence to the Paragraph 2.5 and shall include all items as asked for

in it.

c) CO should be given strictly in the format given as ANNEXURE – G of the Tender

B. The Details such as Name, Address and Contact Numbers of the VENDOR must be written on all three

envelops.

C. CD/ DVD containing the soft copies of the documents shall be placed in the respective envelopes.

D. All three envelopes should be properly sealed.

E. All Claims made by the VENDOR will have to be backed by documentary evidence. In case the same are

found to be lacking in terms of the claims made, the VENDOR is liable to disqualification. MSC BANK may

request the VENDOR to demonstrate all the technical functionalities and features (mentioned as

‘compliant’ in the VENDOR’s technical bid) as per MSC BANK’s discretion. VENDORS are requested to

keep a model ready with all functionalities in this RFP on bidding date. VENDORS who cannot show a



feature or demonstrate functionality (mentioned as ‘compliant’ in the VENDOR’s technical bid) will be

disqualified.

F. The Technical and Commercial Bid submitted in response to this Tender Document along with the

supporting material will become the property of the Bank.

2.4 FORMAT FOR TECHNICAL OFFER/TECHNICAL BID

A. The Technical offer/ Technical bid must be made in an organized, structured and neat manner and shall

be spiral bound. Brochures/leaflets etc. should not be submitted in loose form.

B. VENDOR must ensure that all the documents are sealed and signed by the authorized signatory.

C. The printed copy of Technical bid proposal as given in ANNEXURE – A to ANNEXURE – F, neatly typed on

the letterhead of the VENDOR, duly filled in, signed and complete in all respect including annexure for

detailed specifications of equipment etc. as directed.

D. Other documents to be submitted in the Technical Bid are:-

1) Valid Bank Draft as EMD/ Bid Security

2) Index

3) Technical Documentation (Product Brochures, leaflets, manuals etc.).

4) Tentative briefing about the team to be deployed: number, qualifications etc

5) Copies of organization related Documents ( Along with the ANNEXURE – B)

Organization registration certificate

Sales Tax Registration Certificate, TAN No. /TIN No.

LBT Registration Certificate (If applicable)

Service Tax Registration Certificate.

Audited Balance Sheet and Profit and Loss for period mentioned in eligibility criteria

IT Returns of last three years

Quality certificates (ISO/CMM) etc.

6) List of customers and services provided. Please attach proofs of the same. (ANNEXURE – B)

7) Detail Project Plan with Delivery Schedule.

E. A soft copy (Word/Excel/PDF/Scanned Copies) of the entire Technical Bid document should also be

submitted on a DVD/ CD in the same sealed envelope along with the Hard Copy of the Technical Offer.

2.5 FORMAT FOR COMMERCIAL OFFER

A. The taxes shall be quoted in a separate column as given in the ANNEXURE – G

B. The Commercial offer must not contradict the technical offer & technical specifications provided in

any way.

C. The suggested format for submission of Commercial offer is as follows:

1) Index

2) A detail Rate schedule (as per ANNEXURE – G)

3) The commercial offer must contain all price information, including comprehensive AMC details for

three years after warranty period of three years.



4) A statement that the Vendor Company/ Consortium/ Joint Venture agrees to the Payment

schedule given in point no. 5.3 of the RFP.

D. A soft copy (Word/Excel/PDF/Scanned Copies) of the entire Technical Bid document should also be

submitted on a DVD/ CD in the same sealed envelope along with the Hard Copy of the Commercial

Offer as specified in the RFP document.

2.6 GENERAL TERMS & CONDITIONS:

A. The tender documents cannot be resold and / or transferred / assigned. If the same is done, tender

documents are liable to be summarily rejected by the MSC BANK. Any decision of the MSC BANK in this

regard shall be final, conclusive and binding on the Vendor Company/ Consortium/ Joint Venture.

B. No changes should be made in this tender document.

C. The products/services offered should strictly conform to the specifications given in the product

literature. The technology proposed / marked for withdrawal from the market or under quality testing

should not be offered.

D. The VENDOR is required not to impose their own terms and conditions to the bid. The decision of the

Bank in this regard shall be final, conclusive and binding on the Vendor Company / Consortium / Joint

Venture.

E. In case the software components delivered and installed are not having the software components as

specified in the Purchase Order, found in the testing by the Bank, the VENDOR will have to replace the

software components or upgrade it as per specifications in the purchase order. All the expenses in this

regard shall be entirely borne by the Vendor Company/ Consortium/ Joint Venture.

F. If MSC BANK is not satisfied with technical specifications and the feasibility of the technical offers, the

commercial offers will not be opened. Technically disqualified offers will not be taken up for further

process.

G. The VENDOR should co-operate with Bank and it’s IT Consultant.

H. To ensure efficient and effective rollout of the project as well as to ensure smooth operations of the

complete system during the entire project life, the prospective VENDOR will be required to work in

collaboration from the beginning of the project with IT Consultant to whom the Bank has appointed for.

If needed, a tripartite agreement to this effect shall be signed among the Bank, the VENDOR and the

Consultant entrusted with this work.

I. PRE QUOTE VENDOR MEETING:

There will be a pre - bid meeting with all the VENDORS, to address any queries in connection with the

RFP. It is essential that all clarifications/ queries be submitted to the MSC BANK before two days of the

date specified for this purpose.

J. PRELIMINARY SCRUTINY:



The MSC BANK will scrutinize the offers to determine whether they are complete, whether any errors

have been made in the offer, whether required technical documentation has been furnished, whether

the documents have been properly signed and whether items are quoted as per the schedule.

K. BID SECURITY DEPOSIT ( EARNEST MONEY DEPOSIT)

1) The VENDOR shall furnish, as part of its bid, EMD of Rs 50,000/- (Rs. Fifty Thousand only) in the

form Demand Draft from any Scheduled bank drawn in favor of The Maharashtra State Co-operative

Bank Ltd., payable at Mumbai.

2) Unsuccessful VENDOR’s EMD will be discharged within thirty (30) days from the Tender Award date.

3) No interest will be payable on bid security amount.

4) Tender made without Security Deposit will be rejected. Any decision of the MSC BANK in this regard

shall be final, conclusive and binding on the VENDOR.

5) The bid security may be forfeited:

If the VENDOR withdraws its bid during the period of bid validity.

If a VENDOR makes any statement or encloses any form which turns out to be false, incorrect

and/ or misleading at any time prior to signing of contract and/ or conceals or suppresses

material information; and/ or

In case of the qualified VENDOR, if the VENDOR fails:

To sign the contract in the form and manner to the satisfaction of the MSC Bank

To furnish performance security in the form and manner to the satisfaction of MSC Bank

In case the successful VENDOR complies with the requirement mentioned above, the bid

security will be returned within 30 days of compliance thereof on the written request to the

Bank.

L. PERIOD OF VALIDITY OF BID:

1) Validity Period: Bids shall remain valid for Forty Five (45) days after the date of bid opening

prescribed by the MSC BANK.

2) Extension of Period of Validity: In exceptional circumstances, the MSC BANK may solicit the

VENDOR’s consent to an extension of the validity period. The request and the response thereto shall

be made in writing. Extension of validity period by the VENDOR should be unconditional and

irrevocable. The Bid Security provided shall also be suitably extended. A VENDOR may refuse the

request without forfeiting the Bid Security. A VENDOR granted with the request will not be permitted

to modify its bid. The decision of MSC BANK in this behalf will be final, conclusive and binding on the

VENDOR.

M. MODIFICATION AND WITHDRAWAL OF OFFERS/BID

The VENDOR may modify or withdraw its bid/offer after its submission, provided that written notice of

the modification or withdrawal is received by the MSC BANK prior to the closing date and time

prescribed for submission of offer. No offer can be modified or withdrawn by the VENDOR, subsequent

to the closing date and time for submission of offer.



N. SIGNING OF THE BID

The bid shall be signed by a person or persons duly authorized by the VENDOR with signature duly

attested. In the case of a body corporate, the bid shall be signed by the duly authorized officers and

supported by internal corporate authorizations.

O. LANGUAGE

The bid prepared by the VENDOR, as well as all correspondence and documents relating to the bid

exchanged by the VENDOR and MSC BANK and supporting documents and printed literature shall be in

English.

P. CLARIFICATION OF OFFERS/BIDS

To assist in the scrutiny, evaluation and comparison of offers/bids, MSC BANK may, at its sole discretion,

ask some or all VENDORS for clarification of their offer/bid wherever required. The request for such

clarifications and the response will necessarily be in writing and no change in the price or substance of

the bid shall be sought, offered or permitted. Any decision of the MSC BANK in this regard shall be final,

conclusive and binding on the VENDOR.

Q. ERASURES OR ALTERATIONS:

The offers/bids containing erasures or alterations will not be considered. There should be no hand-

written material, corrections or alterations in the offer/bid. Technical details must be completely filled

up. Correct technical information of the product being offered must be filled in. Filling up of the

information using terms such as “OK”, “accepted”, “noted”, “as given in brochure/manual” is not

acceptable. MSC BANK may treat offers/bids not adhering to these guidelines as unacceptable. The bid

form and the documents attached to it shall not be detached or removed one from the other and no

alteration (s) or mutilation (s) (other than filling in all the blank spaces) shall be made in any of the bid

documents attached thereto. Any alterations or changes to the entries in the attached documents shall

be made by a separate covering letter, in the absence of which it shall be rejected forthwith. Any

decision in this regard by MSC BANK shall be final, conclusive and binding on the VENDOR.

R. COSTS OF PREPARATION & SUBMISSION OF BID:

The VENDOR shall bear all costs for the preparation and submission of the bid. The MSC BANK shall not

be responsible or liable for reimbursing/compensating these costs, regardless of the conduct or outcome

of the bidding process.

S. ARITHMETICAL ERRORS:

MSC BANK reserves the right to adjust arithmetical or other errors in the bid, in the manner in which

MSC BANK considers appropriate or deem fit. Any adjustments so made by MSC BANK shall be stated to

the VENDOR, if MSC BANK makes an offer to accept his bid. The final decision as to any error manifest or



otherwise shall be at the sole discretion of MSC BANK and be final, conclusive and binding on the

VENDOR.

T. BID REJECTION CRITERIA:

The bid(s) will be rejected in case of any one or more of the following conditions:

1) Bids are not substantive and not in strict compliance with the pro-forma given in this document.

2) Bids are not made in compliance with the procedure mentioned in this document.

3) Failure on part of the VENDOR to provide appropriate information as required in the bid proposal or

any additional information as requested by the Bank including any supporting document.

4) Incomplete or conditional bids or partly quoted bids or bids that do not fulfill all or any of the

conditions as specified in this document.

5) The submission of more than one bid under different names by one VENDOR is not acceptable. If the

same is found at any stage, all the bids by that VENDOR and related partners will be rejected.

6) Material inconsistencies in the information submitted.

7) Misrepresentations in the bid proposal or any supporting documentation.

8) Bid proposal received after the last date, time and submission mode specified in this document.

9) Bids found in unsealed cover, unsigned bids, bids signed by unauthorized person and unsigned

corrections in the bids.

10) Bids containing erasures or overwriting except as necessary to correct typographical errors made by

the VENDOR, in which case such corrections shall be authenticated by the person or persons signing

the bid.

11) Any threat or persuasive communication the bank officials or Consultant for marketing of any

VENDOR name

U. DISCLAIMERS AND EXCLUSIVE RIGHTS OF THE MSC BANK :

1) Any decision as to compliance of the terms and conditions of the tender document and on rejection

of any tender document or any part thereof shall be at the sole discretion of MSC BANK and shall be

final, conclusive and binding on the supplier / VENDOR.

2) At any time up to the last date of receipt of Bids, the Bank may, for any reason, whether at its own

initiative or in response to a clarification requested by a prospective VENDOR, modify the Tender

Document by an amendment. All such amendments shall be binding on the VENDOR. The bank shall

inform such amendments to the VENDOR only by e-mail on the PROVIDED Email ID by the VENDOR.

In order to afford prospective VENDOR reasonable time to take the amendment into account in

preparing their Bids, the Bank may, at its discretion, extend the last date for the receipt of Bids and

date of opening the bids which shall be conveyed to all the VENDOR only by e-mail on the PROVIDED

Email ID by the VENDOR

3) MSC BANK reserves the right to accept or reject in part or full any or all the offers without assigning

any reasons thereof. Any decision of MSC BANK in this regard shall be final, conclusive and binding

on the VENDORS.



4) MSC BANK reserves the right to re-issue the tender and or any part thereof without assigning any

reason whatsoever, at the sole discretion of MSC BANK. Any decision in this regard shall be final,

conclusive and binding on the supplier / VENDOR.

5) The Bank reserves the right to accept or reject any bid in part/full or annul the bidding process and

reject all bids at any time prior to award of contract without assigning any reason, without thereby

incurring any liability to the affected VENDOR(s) or any obligation to inform the affected VENDOR(s)

of the ground for its action. Any decision of the Bank in this regard shall be final, conclusive and

binding on the VENDOR.

6) The Bank reserve the right, not an obligation, to carry out the capability assessment of the VENDOR

(with the help of outside agency also, if required) and pre dispatch inspections at the cost of the

VENDOR. The Bank’s decision shall be final in this regard.

7) MSC BANK reserves the right to adjust arithmetic and other errors in any tender in the manner in

which MSC BANK deems fit and proper. Any decision in this regard shall be final, conclusive and

binding on the supplier / VENDOR.

8) The Bank reserves a right to give minor deviations to any / all VENDOR(s) in the techno-commercial

specifications of bid. Any decision of the Bank in this regard shall be final and shall be binding on the

VENDOR.

9) In case of any difference of opinion between VENDOR and the Bank about any term / clause /

condition, the interpretation of the Bank shall be final and conclusive.

10) RIGHT TO ALTER QUANTITIES: The Bank reserves the right to issue Purchase Order in phases or to

alter the quantities specified in the offer. The Bank also reserves the right to delete one or more

items from the list of items specified in offer. Any decision of the Bank in this regard shall be final,

conclusive and binding on the VENDOR.

11) NO COMMITMENT TO ACCEPT LOWEST OR ANY OFFER/BID: MSC BANK shall be under no obligation

to accept the lowest or any other offer received in response to this offer notice and shall be entitled

to reject any or all offers without assigning any reason whatsoever. MSC BANK has the right to re-

issue tender/bid. MSC BANK reserves the right to make any changes in the terms and conditions of

purchase that will be informed to all VENDORS. MSC BANK will not be obliged to meet and have

discussions with any VENDOR, and/or to listen to any representations once their offer/bid is

rejected. Any decision of MSC BANK in this regard shall be final, conclusive and binding on the

VENDOR.



3. SCOPE OF THE PROJECT

MSC Bank would like to procure, install and commissioning the CCTV cameras at all branches in Maharashtra.

The following is the technical specification of the requirement:

3.1 GENERAL AND OPERATIONAL GUIDELINES of CCTV

1) The CCTV camera to operate on the following ways:

a. Decentralized Mode

b. IP Based Monitoring System

c. Centralized Monitoring System

2) MSC Bank shall look initially for “Decentralize Mode” but need to have provisions / options for

upgrading to “IP Based Monitoring System” as well as “Centralize Monitoring System” at a later

stage without any major Hardware Investments.

3) Ensure that the products and solutions adhere to open standards i.e. ensure that there are no

proprietary standards leading to locking of technology / solution.

4) Basic video management system functionality needed to view recorded video, perform forward and

rewind function

5) MSC Bank official should be able to see live feed or stored feed from their desktops connected to

CCTV system through LAN.

6) Video data to be stored for 90 days on the primary storage (NAS / Disk based storage)

7) In some cases if back up of data is considered essential, then it can be stored at alternate place or

external had drives.

8) Power backup to be ensured for cameras

9) Cameras to be fixed type

10) For outdoor cameras, in open areas prone to heat, dust, rainfall, the specification are slightly

different and also the casing is of better specification.

11) Integrated solution with cameras, storage and video management software with 3 years warranty

and 3 years maintenance

12) Payment shall be made after User Acceptance Test ‘UAT’

13) Refer to ANNEXURE – H for list of Branches of MSC Bank and number of Cameras required.

3.2 TECHNICAL SPECIFICATIONS / SOLUTION TO BE PROVIDED:

Sr. No. Description

DeApproved Brand : Panasonic, CNB or equivalent.

Requisite DVR Specifications

1 Operating System :- Linux, Embedded MCU

2 DVR software should have text Overlay feature / capability i.e. details of ATM ID, Card No. Transaction No., Date & Time etc duly superimposed on the image

3 4 Channel DVR will be installed at the Bank branches 8 Channel DVR with be installed in large branches (refer to ANNEXURE – H)

4 DVR should be system embedded with H.264 video compression algorithm



5 4 Channel DVR 100 fps-PAL & 120 fps – NTSC 8/16 Channel DVR 200 fps-PAL & 240 fps- NTSC/400 fps-PAL & 480 fps-NTSC

6 Display on line resolution / preview resolution 720 x 576 NTSC

7 System should be robust and capable of working in 24 x 7 environment

8 System should be scalable/upgradable

9 Support multi zone motion detection

10 Support multilevel password for operation, setup and remote access

11 Support waterproof marking to ensure tamperproof recording of images

12 Support tampering detection alarm function to indicate tempering of DVR / Cameras, Visual indication for local faults, disk full, malfunction etc.

13 Provision for 2 HDD + DVR – RW /

14 Data Storage for 90 days. Data recycling on FIFO basis. Having capacity of 2 TB extendable to 4 TB for 4 channel and having capacity of 8 TB extendable to 8 TB

15 Support Video signal loss alarm. System should do health check of all cameras.

16 Support position configurable to OSD and LOGO

17 Support Real Time and Motion based Recording

18 Support HDD Sleep Mode

19 Support FAT 32 File System

20 Support USB flash disk, USB hard disk, USB DVD – RW/ CD-RW for backup

21 Support monitor video output, VGA output

22 Support playback in various modes fast, slow, pause, forward, backward, frame by- Frame.

23 Support TCP, UTP, RTP, RSTP, RTSP, DDNS, PPPOE, Multicast, DHCP etc.

24 Provision for ADSL, PSTN, Leased Line, Broad Band

25 Remote Playback , Download the recorded files in DVR

26 System should have file player software so that backup can be auto played on any PC using Windows Media Player

27 Vendor should provide Central Monitoring Station (CMS) software free of cost, And this software should be compatible to CMS software of third party, as well

28 System should carry UL/ FCC/ CE certification

Civil Work (installation)

1 Wall mounting of DVR Unit & HUB / Switch on a rack

2 Cabling and Electrical work as required

Remote Monitoring Features

1 Loss of Video or No Video

2 Power Off/ Link Failure

3 Camera unfocussed

4 Failure of critical components

5 Transaction failure

6 Monitor Deliberate Tampering of Components

General Requirements

1 Warranty for three year



2 Post warranty AMC for 3 years

3 Support for retrieval of images for dispute resolution at no additional cost

4 Necessary software for retrieval of Data from the DVR Hard Disc.

Indoor Camera

Approved Brand : Panasonic, CNB or equivalent.

Sr. No. Parameter Specifications

1 Video compression H.264

2 Video resolution 1280x720 or above

3 Frame rate Minimum 25fps in all resolutions

4 Image sensor Minimum ¼” progressive scan CCD/CMOS

5 Lens type Fixed focal /varifocal

6 Minimum illumination Colour: 1 lux, B/w: 0.5 lux (at 30 IRE)

7 Image setting Compression, colour, brightness, sharpness, contrast, white balance, exposure control, backlight compensation

8 Audio Built in Microphone

9 Protocol HTTP, HTTPS, FTP, SMTP, RTSP, RTP, TCP, UDP, RTCP, DHCP, UPnP, QoS

10 Security Password protection, IP address filtering, user access log

11 Operating condition 0 to 50 C

12 Casing Tamper resistant casing for indoor environment (Box or dome)

Outdoor Camera

Approved Brand : Panasonic, CNB or equivalent.







6 Minimum illumination Colour: 1 lux, B/w: 0.5 lux (at 30 IRE)

7 Image setting

Compression, colour, brightness, sharpness, contrast, white balance, exposure control, backlight compensation




11 Operating condition 0 to 50 C

12 Casing Outdoor cameras in open sky to include IP66 casing (Box or dome)



3.3 OTHER RESPONSIBILITIES OF THE SELECTED VENDOR DURING SERVICES

3.2.1 TIME PERIOD FOR COMPLETION

1) The time line for completion of the project shall be mutually decided with the selected Vendor but

shall not exceed 3 months from the date of accepting the work order by the Vendor.

2) The project will be deemed complete only when solution/s is provided as per the work order in

scheduled time frame with successful implementation at its DC & DR sites along with the associated

documentation and training provided to Bank’s concerned employees; as per the requirements of

the contract executed between the Bank and the VENDOR.

3.2.2 SECURITY ANDCOMPLIANCES

1) The VENDOR shall ensure that the entire IT infrastructure to be provided in response to this tender

shall be in conformity with the requirements of applicable provisions of Information Technology Act,

2000 and related amendments to the act, Reserve Bank of India guidelines and other statutory and

regulatory authorities.

2) VENDOR shall use the system access granted to them by the Bank only to the extent necessary to

perform the services.

3) VENDOR shall agree not to share, leak, copy, reproduce, sell or damage or use the Bank’s data to

anywhere other than notifying Bank in writing having written approval from Bank Authority. In case

of such experiences during the implementation or after the post implementation in future, the

contract will be terminated with immediate effect by issuing notice in writing.



4 EVALUATION CRITERIA AND PROCESS

Vendor evaluation and selection would be done based on a comprehensive Technical & Commercial Evaluation.

The general criteria for selection shall be as below but subject to change and its sole discretion of Bank:

Technical Evaluation: 70% for qualification.

Commercial Evaluation : 100% As per Bank policy this tender category is in general supplies. After technical qualification is done the selection of vendor will be purely on commercial evaluation only.

4.1 TECHNICAL EVALUATION: MSC BANK will prepare a short-list of technically qualified vendors who scores minimum, 70 marks in technical scrutiny. Commercial offers/bids of only those vendors will be opened who qualify in the technical scrutiny. The marks for Evaluation would be as follows:

Sr. No.

Particulars Max

Marks Marks

Obtained

1) Relevant experience of the Vendor Company / Consortium / Joint Venture in

years 10

A Less than 5 years 0

B For 5 years to 8 years 5

C More than 8 years 10

2) Number of Projects handled by Vendor Company / Consortium / Joint Venture 25

A For 25 Projects to 30 Projects 5

B For 30 Projects to 40 Projects 10

C For 40 Projects to 50 Projects 20

D More than 50 Projects 25

3) Team size of the Vendor Company / Consortium / Joint Venture in India 20

A Less than 10 people 5

B For 10 to 20 people 10

C For 21 to 30 People 20

D More than 30 people 25

4) Number of CCTV Cameras installed 25

A For 500 Cameras to 1000 Cameras 5

B For 1000 Cameras to 2000 Cameras 10

C For 2000 Cameras to 3000 Cameras 20

D More than 3000 Cameras 25

5) Customer Feedback (Appreciation / Satisfaction Letters from Customers) 20



4.2 COMMERCIAL EVALUATION: Lowest bidder shall be allotted maximum 100 marks and accordingly other bidders will be allotted marks in proportion to the lowest bidder and termed as L1, L2, L3…….

4.3 EVALUATION CRITERIA FOR AMOUNTS QUOTED FORAMC: For evaluation of financial bid with reference to the financial bid in ANNEXURE – H, the methods of Net Present Value (NPV) of AMC amount will be used. For evaluation of NPV, the following table will be used;

Year of AMC Multiplication Factor

1st 0.600

2nd 0.528

3rd 0.464

The difference in AMC per year for two consecutive years shall not exceed by 15%. Bidder should make sure that they meet this condition.

4.4 EVALUATION OF COMMERCIAL BID: The Commercial Bids of RFPs quoted against 1 of ANNEXURE – G and NPV of AMC amounts as computed accordingly to paragraph 4 above will be considered. Accordingly, the total cost of the Bid will be arranged in descending order.

4.5 FINANCIAL SCORE OF BIDS: Bidders shall be ranked as per the computed amount of bid in accordance with 4.3 above. Technically qualified bidder quoting lowest financial bid will be given 100 marks for his financial bid and to any other bidder marks for financial bids would be calculated as under: Financial Score : 100 x X / Y Where X = Price of lowest responsive bidder Y = Price quoted by concerned responsive bidder

4.6 SELECTION OF SUCCESSFUL BIDDER AND ISSUANCE OF LOA The financial bids would carry a weight of 100% (as calculated under 4.5). The Total score of each bidder will be arrived at by as under. Total score = 1.0 X Financial Score

A For less than 5 Customer Feedbacks 0

B For 5 to 10 Customer Feedbacks 5

C For 10 to 15 Customer Feedbacks 10

D For 15 to 20 Customer Feedbacks 15

E More than 20 Customer Feedbacks 20

TOTAL TECHNICAL EVALUATION 100



After the proposals have been received and studied, one or more potential vendors may be requested to make a formal presentation with wire diagram or prototype to Bank. All information supplied by the vendor in such a presentation, either as general information or in answer to a specific question by Bank, shall be considered binding on the vendor; and will be summarized in writing by the vendor and made part of the vendor's proposal.

1) The commercial bid shall be opened only for technically shortlisted vendors.

2) The Bank reserves the right to contact any vendor, Client/Bank for clarification or information

submitted, to contact current and past customers of the vendor and to use other sources of obtaining

information regarding the vendor, which may be deemed appropriate and would assist in the

evaluation

3) Bank reserves the right to determine selection process. The Bank in its best interest also reserves the

right to reject/modify the proposed product/solution even after short listing.

4) Vendor, in their proposal, must address any exceptions or alternate offerings to this tender if any. The

Bank has attempted to provide information herein to assist Vendor to respond properly to this tender.

However, it is not intended to limit a proposal's content or to exclude any relevant or essential data

there from. Bank reserves the sole right to determine what is considered to be "equivalent" or

"equal".

5) The Bank reserves the right to contact any VENDOR, Client/ Bank for clarification or information

submitted, to contact current and past customers of the VENDOR and to use other sources of

obtaining information regarding the VENDOR, which may be deemed appropriate and would assist in

the evaluation

6) Bank reserves the right to determine selection process. The Bank in its best interest also reserves the

right to reject/modify the proposed product/solution even after short listing.

7) In addition, Bank reserves the right to negotiate any point in the proposal or the subsequent contract

with the VENDOR.

8) VENDOR, in their proposal, must address any exceptions or alternate offerings to this tender if any. The

Bank has attempted to provide information herein to assist VENDOR to respond properly to this

tender. However, it is not intended to limit a proposal's content or to exclude any relevant or essential

data there from. Bank reserves the sole right to determine what is considered to be "equivalent" or

"equal".

9) The Contract will be executed by abiding laws and the directives, instructions, guidelines issued by the

Regulators and competent authority from time to time. During the tenure of the Contract nothing shall

be done by the VENDOR in contravention of any law, act and/ or rules/regulations, there under or any

amendment thereof governing inter-alia customs, foreign exchange, etc., and shall keep the MSC

BANK, its Hon. Directors, Sr. Management, Officers, Employees, Consultants and System Integrators

indemnified in this regard.

10) NO NEGOTIATION

The MSC BANK will not entertain any enquiries from the VENDORS post tender opening on the status of the bid, nor allow any price reductions during the course of the techno commercial evaluation, till the selected VENDOR is notified. No VENDOR shall contact MSC BANK on any matter relating to its offer/bid. Any effort by a VENDOR to influence MSC BANK in its decision on offer/ bid evaluation, comparison or contract award decisions may result in the rejection of the VENDOR’s offer/bid forthwith. Any decision of MSC BANK in this regard shall be final, conclusive and binding on the VENDOR.



5. POST SELECTION INSTRUCTIONS AND TERMS & CONDITIONS

5.1 RESPONSIBILITIES OF SELECTED VENDOR

1) The VENDOR shall undertake and complete the project as per the given Project Plan.

2) The VENDOR must provide details of the support and services with escalation matrix for maintain

100% uptime to be given to the Bank.

3) The VENDOR shall maintain the infrastructure provided by the Bank for the implementation and

operation of the project and allied services.

4) The VENDOR shall specify the Hardware and Software/ Licenses required for the solution to run z

5.2 RESPONSIBILITIES OF THE BANK

1) The Bank shall provide space / infrastructure, related equipment and components etc.

2) On day to day basis the officials of the Bank shall help the engineers deputed by the VENDOR for the

job in their capacity.

5.3 SCHEDULE OF PAYMENT:

The generic payment schedule with the finalized VENDOR shall be as follows:

Payment will be made per location, after submission of invoice with satisfactory report of installation

duly signed by concern Branch Manager / Authority.

Note: Delivery phases may be defined during project planning stage with successful VENDOR.

5.4 RATES:

The rates quoted shall remain firm throughout the period of contract and this contract will remain valid up to the date of completion of the contract by the VENDOR and shall not be subject to any upward modification whatsoever.

5.5 TAXES AND DUTIES:

The applicable taxes should be mentioned separately and shall have to be included separately in the bills by the VENDOR to whom tender may get awarded.

5.6 PENALTY:

The details shall be mutually agreed at the time of signing contract & SLA with the selected VENDOR.

5.7 INSURANCE:

The Bank will not pay for any insurance charges against loss or damage of whatsoever nature in respect of software, employee of the VENDOR or third party contract working for the VENDOR. The VENDOR shall be responsible for the same and expectation of providing required insurance is necessity whenever and wherever required



5.8 PERFORMANCE GUARANTEE:

The selected VENDOR shall furnish unconditional and irrevocable bank guarantee for 10% of the order value, in favor of The Maharashtra State Co-operative Bank Ltd, from a scheduled commercial bank acceptable to the BANK towards due performance of the contract in accordance with the specifications and conditions of the bid document.

The VENDOR shall submit the above guarantee within one week from the effective date (the date of acceptance of the order). The contract performance guarantee shall be kept valid till the completion of the Warranty period. The guarantee should have additional claim period of three months after expiry of guarantee.

5.9 FORCE MAJEURE DURING THE PENDENCY:

Force Majeure is herein defined as any cause, which is beyond the control of the selected VENDOR or the MSC BANK as the case may be which they could not foresee or with a reasonable amount of diligence could not have foreseen and which substantially affect the performance of the contract, such as:

1. Natural phenomenon, including but not limited to floods, droughts, earthquakes and epidemics 2. Acts of any government, including but not limited to war, declared or undeclared priorities,

quarantines and embargos 3. Terrorist attack, public unrest in work area

Provided either party shall within 10 days from occurrence of such a cause, notify the other in writing of such causes. The VENDOR or MSC BANK shall not be liable for delay in performing his/her obligations resulting from any force majeure cause as referred to and/or defined above. Any delay beyond 30 days shall lead to termination of contract by parties and all obligations expressed quantitatively shall be calculated as on date of termination. Notwithstanding this, provisions relating to indemnity, confidentiality and dispute resolution mechanism survive termination of the contract.

5.10 CONFIDENTIALITY:

The VENDOR agrees that they shall hold in trust any Information received by them, under the Contract/Agreement, and the strictest of confidence shall be maintained in respect of such Information. The VENDOR also agrees:

1) To maintain and use the Information only for the purposes of the

Contract/Agreement and only as permitted by MSC BANK; 2) To only make copies as specifically authorized by the prior written consent of MSC BANK and

with the same confidential or proprietary notices as may be printed or displayed on the original;

3) To restrict access and disclosure of Information to such of their employees, agents, strictly on a "need to know" basis, to maintain confidentiality of the Information disclosed to them in accordance with this Clause

4) To treat all Information as Confidential Information.

Confidential Information does not include information which:

1) The VENDOR knew or had in its possession, prior to disclosure, without limitation on its confidentiality;



2) Is independently developed by the VENDOR without breach of the Contract/Agreement ;

3) Information in the public domain as a matter of law; 4) Is received from a third party not subject to the obligation of confidentiality with respect to

such information; 5) Is released from confidentiality with the written consent of the MSC BANK.

The VENDOR shall have the burden of proving that Clauses (1) or (2) above are applicable to the information in the possession of the VENDOR.

Notwithstanding the foregoing, the VENDOR acknowledge that the nature of the Service(s) to be performed under the Contract/Agreement may require the VENDOR'S personnel to be present on premises of the MSC BANK/Purchaser or may require the VENDOR'S personnel to have access to computer networks of MSC BANK while on or off premises of the MSC BANK. It is understood that it would be impractical for the MSC BANK to monitor all information made available to the VENDOR under such circumstances and to provide notice to the VENDOR of the confidentiality of all such information. Therefore, the VENDOR agrees that any technical or business or other information of the VENDOR that the VENDOR'S personnel, or agents acquire while on the MSC BANK's premises, or through access to the MSC BANK's computer systems or databases while on or off the MSC BANK's premises, shall be deemed Confidential Information. Confidential Information shall at all times remain the sole and exclusive property of the MSC BANK. Upon termination of the Contract / Agreement, Confidential Information shall be returned to the MSC BANK or destroyed, if incapable of return. The destruction shall be witnessed and so recorded, in writing, by an authorized representative of each of the MSC BANK and the VENDOR. Nothing contained herein shall in any manner impair rights of the MSC BANK in respect of the Service(s), and Documents, etc.

In the event that the MSC BANK hereto becomes legally compelled to disclose any Confidential Information, the VENDOR shall disclose to a third party any Confidential Information without the prior written consent of the MSC BANK. The obligations of this Clause shall be satisfied by handling Confidential Information with the same degree of care, which the receiving Party applies to its own similar confidential information but in no event less than reasonable care. The provision of this clause shall survive termination of the Contract till such Confidential Information enters public domain.

5.11 TERMINATION OF CONTRACT: The Bank shall be entitled to terminate the agreement with the VENDOR at any time by giving 60 days (Sixty days / two months) written notice in advance to the VENDOR.

5.12 EFFECT OF TERMINATION:

a) The VENDOR agrees that it shall not be relived of its obligations under the reverse transition

mechanism notwithstanding the termination of the assignment

b) The VENDOR agrees that after completion of the term or upon earlier termination of the

assignment the VENDOR shall, if required by the bank continue to provide maintenance services to

the Bank at no less favorable terms than those contained in this tender



c) Smooth handover of all documents / equipments / training to new vendor or the MSC Bank as

agreed by both the parties.

5.13 OWNERSHIP AND RETENTION OF DOCUMENTS:

a) The MSC BANK shall own the documents/solutions, prepared by or for the VENDOR arising out of

or in connection with the Contract.

b) Forthwith upon expiry or earlier termination of the Contract and at any other time on demand by

the MSC BANK, the VENDOR shall deliver to the MSC BANK all documents provided by or

originating from the MSC BANK / Purchaser and all documents produced by or from or for the

VENDOR in the course of performing the Service(s), unless otherwise directed in writing by MSC

BANK at no additional cost.

c) The VENDOR shall not, without the prior written consent of the MSC BANK, copy, distribute or

retain any such Documents. The VENDOR shall preserve all documents provided by or originating

from the MSC BANK and all documents produced by or from or for the VENDOR in the course of

performing the Service(s) in accordance with the legal, statutory, regulatory obligations of the MSC

BANK in this regard.

5.14 ARBITRATION:

All disputes, differences, claims and demands arising under or pursuant to or touching the contract shall be referred to the sole arbitrator to be appointed by the bank. The award of the sole arbitrator shall be final and binding on both the parties under the provisions of the Arbitration and Conciliation Actor by statutory modification/re-enactment thereof for the time being in force. Such arbitration shall be held at Bank's head office located in Mumbai in Maharashtra state.

5.15 JURISDICTIONOF COURTS:

VENDOR will abide by all applicable Indian laws and regulations and will obtain (or demonstrate current possession of ) any and all permits, licenses, certifications or other approvals that may be required and / or appropriate for performing services hereunder. The laws of India will govern any agreement resulting from this tender. In all matters and disputes arising there under, the appropriate Courts at Mumbai in Maharashtra state only shall have the jurisdiction to entertain and try them.

5.16 REPRESENTATIONS AND WARRANTIES:

The VENDOR hereby represents and warrants as of the date hereof, which representations and warranties shall survive the term and termination hereof, the following: 1) That the VENDOR is a VENDOR which has the requisite qualifications, skills, experience and

expertise in providing Service(s) contemplated hereunder to third parties, the technical know-how

and the financial wherewithal, the power and the authority to enter into the Contract and provide

the Service(s) sought by the MSC BANK .

2) That the VENDOR is not involved in any major litigation, potential, threatened and existing, that

may have an impact of affecting or compromising the performance and delivery of Service(s) under

the Contract and Service Level Agreement to be signed separately.



3) That the representations made by the VENDOR in its bid are and shall continue to remain true and

fulfill all the requirements as are necessary for executing the duties, obligations and responsibilities

as laid down in the Contract and Service Level Agreement to be signed separately and the Bid

Documents and unless the MSC BANK specifies to the contrary, the VENDOR shall be bound by all

the terms of the bid.

4) That the VENDOR has the professional skills, personnel and resources/authorizations that are

necessary for providing all such Services as are necessary to perform its obligations under the bid

and this Contract and Service Level Agreement to be signed separately for the defined period.

5) That the VENDOR shall ensure that all assets including but not limited to software, licenses,

Databases, documents, etc. developed, procured, deployed and created during the term of the

Contract are duly maintained and suitably updated, upgraded, replaced with regard to

contemporary, statutory, audit & review requirements.

6) That the VENDOR shall use such assets of the MSC BANK as the Bank may permit for the sole

purpose of execution of its obligations under the terms of the bid, Tender or the Contract. The

VENDOR shall however, have no claim to any right, title, lien or other interest in any such property,

and any possession of property for any duration whatsoever shall not create any right in equity or

otherwise, merely by fact of such use or possession during or after the term hereof.

7) That the VENDOR shall procure all the necessary permissions and adequate approvals and licenses

for use of various software and any copyrighted process/product free from all claims, titles,

interests and liens thereon and shall keep the MSC BANK, its Hon. Directors, Sr. Management,

Officers, Employees, Consultants and System Integrators indemnified in relation thereto.

8) That all the representations and warranties as have been made by the VENDOR with respect to its

bid are true and correct, and shall continue to remain true and Applicable only in case VENDOR is a

VENDOR within the meaning of Companies Act, 1956 correct through the term of the Contract.

9) That the execution of the Service(s) herein is and shall be in accordance and in compliance with all

applicable laws.

10) That there are - (a) no legal proceedings pending or threatened against VENDOR or any sub third

party or its team which adversely affect/may affect performance under the Contract; and (b) no

inquiries or investigations have been threatened, commenced or pending against the VENDOR/or

its team members by any statutory or regulatory or investigative agencies.

11) That the VENDOR has the corporate power to execute, deliver and perform the terms and

provisions of the Contract and has taken all necessary corporate action to authorize the execution,

delivery and performance by it of the Contract.

12) That all conditions precedent under the Contract has been complied.

13) That neither the execution and delivery by the VENDOR of the Contract nor the VENDOR's

compliance with or performance of the terms and provisions of the Contract (i) will contravene any

provision of any applicable law or any order, writ, injunction or decree of any court or

governmental authority binding on the VENDOR or (ii) will conflict or be inconsistent with or result

in any breach of any or the terms, covenants, conditions or provisions of, or constitute a default

under any agreement, contract or instrument to which the VENDOR is a party or by which it or any

of its property or assets is bound or to which it may be subject or (iii) will violate any provision of

the Memorandum and Articles of Association of the VENDOR.

14) That all registrations, recordings, filings and notarizations of the Contract and all payments of any

tax or duty, including without limitation stamp duty, registration charges or similar amounts which



are required to be effected or made by the VENDOR which is necessary to ensure the legality,

validity, enforceability or admissibility in evidence of the Contract have been made.

15) That the VENDOR confirms that there shall not be any execution, amendment or modification of

any agreement/contract without the prior written consent of MSC BANK, which may directly or

indirectly have a bearing on the Contract or Service(s).

16) That the VENDOR owns, has license to use or otherwise has the right to use all Intellectual Property

Rights, which are required or desirable for the Service(s) and the VENDOR does not, in carrying on

its business and operations, infringe any Intellectual Property Rights of any person. None of the

Intellectual Property or Intellectual Property Rights owned or enjoyed by the VENDOR or which the

VENDOR is licensed to use, which are material in the context of the VENDOR's business and

operations are being infringed nor, so far as the VENDOR is aware, is there any infringement or

threatened infringement of those Intellectual Property or Intellectual Property Rights licensed or

provided to the VENDOR by any person.

17) All Intellectual Property Rights (owned by the VENDOR or which the VENDOR is licensed to use) are

valid and subsisting. All actions (including registration, payment of all registration and renewal

fees) required to maintain the same in full force and effect have been taken thereon and shall

keep the MSC BANK, its Hon. Directors, Sr. Management, Officers, Employees, Consultants and

System Integrators indemnified in relation thereto.

5.17 CANCELLATION OF THE CONTRACT & COMPENSATION:

The MSC BANK reserves the right to cancel the contract placed on the selected VENDOR and recover

expenditure incurred by MSC BANK under the following circumstances: -

1. Selected VENDOR commits a breach of any of the terms and conditions of the bid.

2. VENDOR goes into liquidation, voluntarily or otherwise.

3. An attachment is levied or continues to be levied for a period of seven days upon effects of

the bid.

4. The progress regarding execution of the order accepted, made by the selected VENDOR is

found to be unsatisfactory.

5. If deductions on account of liquidated damages exceeds more than 5% of the total contract

price.

6. If real time failover of activity in case of failure of

i. Hardware

ii. Operating System

iii. Application hang-up and Failure

iv. Any other reason/ failure which causes the devices to fail and thereby uptime is less than

98% during warranty/ AMC.

7. The MSC BANK reserves the right to cancel the AMC (if contracted) placed on the selected

VENDOR and recover AMC payment made by the MSC BANK if uptime for any reason as

stated in above 6 is less than 98%.

8. In case the selected VENDOR fails to deliver the quantity as stipulated in the delivery

schedule, the MSC BANK reserves the right to procure the same or similar product from

alternate sources at the risk, cost and responsibility of the selected VENDOR.



9. After the award of the contract, if the selected VENDOR does not perform satisfactorily or

delays execution of the contract, the MSC BANK reserves the right to get the balance contract

executed by another party of its choice by giving one month’s notice for the same. In this

event, the selected VENDOR is bound to make good the additional expenditure, which MSC

BANK may have to incur in executing the balance contract. This clause is applicable even if for

any reason, the contract is cancelled.

10. The MSC BANK reserves the right to recover any dues payable by the selected VENDOR from

any amount outstanding to the credit of the selected VENDOR, including the pending bills

and/or invoking the bank guarantee under this contract.

5.18 LIQUIDATED DAMAGES

Notwithstanding MSC BANK's right to cancel the order, liquidated damages at 0.5% of the system value

per site per week will be charged for every week's delay in the execution of the purchase order beyond

the specified delivery/installation schedule subject to a maximum of 5% of the value of the systems

ordered. MSC BANK reserves its right to recover these amounts by any mode such as adjusting from any

payments to be made by MSC BANK to the VENDOR. Liquidated damages will be calculated per week on

per site basis.

--------



6. ANNEXURES

ANNEXURE – A

OFFER COVERING LETTER

To, The Maharashtra State Co-operative Bank Ltd (MSC BANK) Sir Vithaldas Thackersey Memorial Building, 9 Maharashtra Chamber of Commerce Lane, Fort Mumbai 400001.

Ref.: RFP to procure, install and commissioning the CCTV camera at all branches of MSC Bank in Maharashtra Dear Sir,

We have examined the RFP and we offer to prepare and implement the BCP and DRP for the MSC Bank as per the terms and conditions and technical specifications spelt out, and in accordance with the schedule of prices indicated in the commercial bid and made part of this offer/bid.

We agree to abide by this offer till expiry of the period of validity of our offer and our offer shall remain binding upon us and may be accepted by the MSC BANK any time before the expiry of that period.

Until a formal contract is prepared and executed, this offer, together with MSC BANK’s written acceptance thereof and the MSC BANK’s notification of award shall constitute a final, conclusive and binding contract between us.

We also certify that the information/data/particulars furnished in our bid are factually correct. We also accept that in the event of any information/data/particulars proving to be incorrect, the MSC BANK will have the right to disqualify us from the bid.

We understand that MSC BANK may reject any or all of the offers without assigning any reason whatsoever. Any decision of MSC BANK in this regard shall be final, conclusive and binding on us.

The above arrangement is binding on our successors and assigns. We agree not to assign these provisions / presents without prior written approval of MSC BANK.

Yours faithfully, (Name and Designation) For and on behalf of _______________________ • Pl. furnish the corporate authorization



ANNEXURE – B DETAILS OF THE VENDOR’S ORGANIZATION AND PROFITS

Details filled in below must be supported by sufficient documentary evidence, in order to verify the correctness of the information.

SR. No.

DETAILS OF THE COMPANY RESPONSE

A Name of Company

B Company Head Office and registered office address

C Telephone and Fax numbers

D Ownership structure (e.g. Vendor Company/ Consortium/ Joint Venture)

E Date of incorporation. Please enclose Company Registration Certificate.

F Company Sales Tax Number, VAT registration number & Service Tax number. Please enclose supporting document.

G Company PAN & TIN number. Please enclose supporting document.

H Quality Certification Please enclose copies of Quality Certificates (ISO/ CMM etc), if any.

I List of Support Centers with addresses and phone numbers

J Number of customers / clients (Attach list of Customers / Clients)

K Total strength of the Company in terms of skilled manpower

Support Team

Implementation Team

And Others

Business Details

K Annual Turnover in Crore (INR) 2011-12

2012-13

2013-14

L Net Profit in Crore (INR) 2011-12

2012-13

2013-14

Yours faithfully, (Name and Designation) For and on behalf of _______________________

• Pl. furnish the corporate authorization



ANNEXURE - C

FORMAT OF POWER OF ATTORNEY FOR SIGNING OF BID

POWER OF ATTORNEY (On Stamp Paper of relevant value)

Know all men by these presents, we___________________ (name of the VENDOR / partnership firm and address of the registered office) do hereby appoint and authorize Mr. __________________(full name and residential address) who is presently employed with us and holding the position of ______________________as our attorney, to do in our name and on our behalf, all such acts, deeds and things necessary in connection with or incidental to our proposal to procure, install and commissioning

the CCTV camera at all branches of MSC Bank in Maharashtra, in response to the RFP No XXX (Request for Proposal) by MSC BANK (hereinafter referred to as the BANK), including signing and submission of all documents and providing information/responses to MSC BANK in all matters in connection with our bid / offer. We hereby agree to ratify all acts, deeds and things lawfully done by our said attorney pursuant to this Power of Attorney and that all acts, deeds and things done by our aforesaid attorney shall and shall always be deemed to have been done by us. Dated this _____ day of ____________________ 2014 For ____________________________________ (Signature) (Name, Designation and Address) Accepted (Signature) (Name, Title and Address of the Attorney) Date: Note: To be executed by the all members in case of a Consortium. 1. The mode of execution of the Power of Attorney should be in accordance with the procedure, if any, laid down by the applicable law and the charter documents of the executants and when it is so required the same should be under common seal affixed in accordance with the required procedure. 2. Also, wherever required, the VENDOR should submit for verification the extract of the charter documents and documents such as a resolution/power of attorney in favor of the Person executing this Power of Attorney for the delegation of power hereunder on behalf of the VENDOR. 3. In case the Application is signed by an authorized Director / Partner or Proprietor of the Applicant, a certified copy of the appropriate resolution / document conveying such authority may be enclosed in lieu of the Power of Attorney.



ANNEXURE - D

UNDERTAKING

It is certified that the information furnished here in and as per the document submitted is true and accurate and nothing has been concealed or tampered with. We have gone through all the conditions of bid and are liable to any punitive action for furnishing false information / documents.

Dated this _____ day of ____________________ 2014 Yours faithfully, (Name and Designation) For and on behalf of _______________________ • Pl. furnish the corporate authorization



ANNEXURE – E

SELF DECLARATION OF NON BLACKLISTING

To, The Maharashtra State Co-operative Bank Ltd (MSC BANK) Sir Vithaldas Thackersey Memorial Building, 9 Maharashtra Chamber of Commerce Lane, Fort Mumbai 400001.

Sub.: Self declaration of non-blacklisting Ref.: RFP to procure, install and commissioning the CCTV cameras at all branches of MSC

Bank in Maharashtra Dear Sir,

We hereby declare that we have never been blacklisted / barred / disqualified by any regulator / statutory body. We also affirm that we have not involved in any such incident what so ever, where the job undertaken / performed and conducted has been questioned by any authority and which has led to a legal action.

Thank you. Yours faithfully, (Name and Designation) For and on behalf of _______________________ • Pl. furnish the corporate authorization



ANNEXURE – F TECHNICAL COMPLIANCE SHEET

Sr. No. Description Technical Compliance

(Yes/No)

Remarks

Requisite DVR Specifications

1 Operating System :- Linux, Embedded MCU

2 DVR software should have text Overlay feature / capability i.e. details of ATM ID, Card No. Transaction No., Date & Time etc duly superimposed on the image

3 4 Channel DVR will be installed at the Bank branches 8 Channel DVR with be installed in large branches (refer to ANNEXURE – I)

4 DVR should be system embedded with H.264 video compression algorithm

5 4 Channel DVR 100 fps-PAL & 120 fps – NTSC 8/16 Channel DVR 200 fps-PAL & 240 fps- NTSC/400 fps-PAL & 480 fps-NTSC

6 Display on line resolution / preview resolution 720 x 576 NTSC

7 System should be robust and capable of working in 24 x 7 environment

8 System should be scalable/upgradable

9 Support multi zone motion detection

10 Support multilevel password for operation, setup and remote access

11 Support waterproof marking to ensure tamperproof recording of images

12 Support tampering detection alarm function to indicate tempering of DVR / Cameras, Visual indication for local faults, disk full, malfunction etc.

13 Provision for 2 HDD + DVR – RW /

14 Data Storage for 90 days. Data recycling on FIFO basis. Having capacity of 2 TB extendable to 4 TB for 4 channel and having capacity of 8 TB extendable to 8 TB

15 Support Video signal loss alarm. System should do health check of all cameras.

16 Support position configurable to OSD and LOGO

17 Support Real Time and Motion based Recording

18 Support HDD Sleep Mode

19 Support FAT 32 File System

20 Support USB flash disk, USB hard disk, USB DVD – RW/ CD-RW for backup

21 Support monitor video output, VGA output

22 Support playback in various modes fast, slow, pause, forward, backward, frame by- Frame.

23 Support TCP, UTP, RTP, RSTP, RTSP, DDNS, PPPOE, Multicast,




(Yes/No)

Remarks

DHCP etc.

24 Provision for ADSL, PSTN, Leased Line, Broad Band

25 Remote Playback , Download the recorded files in DVR

26 System should have file player software so that backup can be auto played on any PC using Windows Media Player

27 Vendor should provide Central Monitoring Station (CMS) software free of cost, And this software should be compatible to CMS software of third party, as well

28 System should carry UL/ FCC/ CE certification

Civil Work (installation)

1 Wall mounting of DVR Unit & HUB / Switch on a rack

2 Cabling and Electrical work as required

Remote Monitoring Features

1 Loss of Video or No Video

2 Power Off/ Link Failure

3 Camera unfocussed

4 Failure of critical components

5 Transaction failure

6 Monitor Deliberate Tampering of Components

General Requirements

1 Warranty for three year

2 Post warranty AMC for 3 years

3 Support for retrieval of images for dispute resolution at no additional cost

4 Necessary software for retrieval of Data from the DVR Hard Disc.

Indoor Camera







6 Minimum illumination

Colour lux,B/w:0.5 lux (at30IRE)




(Yes/No)

Remarks

7 Image setting Compression, color, brightness, sharpness, contrast, white balance, exposure control, backlight compensation




11 Operating condition

0 to 50 C

12 Casing Tamper resistant casing for indoor environment (Box or dome)

Outdoor Camera







6 Minimum illumination

Colour: 1 lux, B/w: 0.5 lux (at 30 IRE)

7 Image setting

Compression, colour, brightness, sharpness, contrast, white balance, exposure control, backlight compensation




11 Operating condition

0 to 50 C

12 Casing Outdoor cameras in open sky to include IP66 casing (Box or dome)



ANNEXURE - G PRO FORMA - COMMERCIAL BID

Sr. No.

Particulars No. of Units

Unit Price

Unit Amount

VAT Service Taxes

Total Amount

1

Indoor cameras As per specification mentioned in tender document Make Model

2

Outdoor cameras As per specification mentioned in tender document Make Model

3 04 Channel DVR Make Model

4 08 Channel DVR Make Model

5 1 TB SATA HDD Make Model

6 Cabling Cost (in meters)

7 Any Other cost for each office

I Total Cost (I)

II Annual Maintenance Price after warranty period of 3 years

AMC Cost

VAT Service

Tax Total

Amount

1 1st Year

2 2nd Year

3 3rd Year

Total Cost (II)

Total (I+II)



ANNEXURE – H LIST OF BRANCHES AND NUMBER OF CAMERAS

Sr. No.

Branch Name

Outside / Entrance

Near Cashier

Corridor / Lobby

Staff Members

Total

1 Lalbaug 1 1 1 1 4

2 Umarkhadi 1 1 1 1 4

3 Parel 1 1 1 1 4

4 Sion 1 1 1 1 4

5 Bandra (E) 1 1 1 1 4

6 Bandra (w) 1 1 1 1 4

7 Mahim 1 1 1 1 4

8 Matunga 1 1 1 1 4

9 Prabhadevi 1 1 1 1 4

10 Peddar Road 1 1 1 1 4

11 Kurla (W) 1 1 1 1 4

12 Shivajipark 1 1 1 1 4

13 Andheri (e) 1 1 1 1 4

14 Borivali 1 1 1 1 4

15 Chembur 1 1 1 1 4

16 Dahisar 1 1 1 1 4

17 Goregaon (W) 1 1 1 1 4

18 Ghatkopar (E) 1 1 1 1 4

19 Jogeshwari (E) Br. 1 1 1 1 4

20 Kandivali 1 1 1 1 4

21 Khar (w) 1 1 1 1 4

22 Malad (e) 1 1 1 1 4

23 Mulund 1 1 1 1 4

24 Santacruz (e) 1 1 1 1 4

25 Santacruz(w) 1 1 1 1 4

26 Vikhroli 1 1 1 1 4

27 Villeparle (e) 1 1 1 1 4

28 Villeparle(w) 1 1 1 1 4

29 Versova 1 1 1 1 4

30 Tilaknagar 1 1 1 1 4

31 Byculla 1 1 1 1 4

32 Vashi Br.(MIS) 1 1 1 1 4

33 Jogeshwari (ext. counter) 1 1 1 1 4

34 Y.B.Chavan (Ext. Counter) 1 1 1 1 4

35 Vashi (Turbe extn.c) 1 1 1 1 4

36 Deonagar (Nagpur) 1 1 1 1 4

37 Dharampeth (Nagpur) 1 1 1 1 4

38 Dhantoli (Nagpur) 1 1 1 1 4

39 Rana pratap nagar (Nagpur) 1 1 1 1 4

40 Sadar (Nagpur) 1 1 1 1 4

41 Sitabardi (Nagpur) 1 1 1 1 4



Sr. No. Branch Name Outside / Entrance

Near Cashier

Corridor / Lobby

Staff Members

Total

42 Wanjarinagar (Nagpur) 1 1 1 1 4

43 Chotatajbag (Nagpur) 1 1 1 1 4

44 Bayramjitown (Nagpur) 1 1 1 1 4

45 Manewada (Nagpur) 1 1 1 1 4

46 Dighori (Nagpur) 1 1 1 1 4

47 Akola 1 1 1 1 4

48 Amravati 1 1 1 1 4

49 Nasik (RO) 1 1 1 1 4

50 Aurangabad (RO) 1 1 1 1 4

51 Nagpur (RO Mahal) 1 1 1 1 4

52 Kolhapur (PO) 1 1 1 1 4

53 Nanded (PO) 1 1 1 1 4

54 MSCB Pune DR 1 1 1 1 4

Total 54 54 54 54 216

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The Maharashtra State Co-operative Bank Ltd (MSC Bank)

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Transcript of The Maharashtra State Co-operative Bank Ltd (MSC Bank)