The Digital Thread - WMEP Manufacturing Solutions
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Transcript of The Digital Thread - WMEP Manufacturing Solutions
A resource of the Discovery Center at
Helping manufacturers SUCCEED
UW-STOUT MANUFACTURING OUTREACH CENTER
A resource of the Discovery Center
Phone. 866.880.2262 Web. www.uwstout.edu/moc
Industry 4.0
- The Digital Thread
Ron Thomas – UW-Stout MOC
Graham Barnes – JB Systems
Kent Barby – WB Manufacturing
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UW-STOUT MANUFACTURING OUTREACH CENTER
A resource of the Discovery Center
Phone. 866.880.2262 Web. www.uwstout.edu/moc
Agenda
▪ Ron
▪ Set the Stage
▪ The Digital Thread for SMMs
▪ Graham
▪ Connect to the Customer
▪ Interactive Web Applications
▪ Kent
▪ Connect Data to Machines
▪ Closed loop Shop Applications
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UW-STOUT MANUFACTURING OUTREACH CENTER
A resource of the Discovery Center
Phone. 866.880.2262 Web. www.uwstout.edu/moc
The Fourth Industrial Revolution
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UW-STOUT MANUFACTURING OUTREACH CENTER
A resource of the Discovery Center
Phone. 866.880.2262 Web. www.uwstout.edu/moc
Industrial Internet: Pushing the Boundaries of Minds and Machines; General Electric; Peter C. Evans and Marco Annunziata, November 26, 2012
The Goal: closed-loop & real-time data.
The Fourth Industrial Revolution
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UW-STOUT MANUFACTURING OUTREACH CENTER
A resource of the Discovery Center
Phone. 866.880.2262 Web. www.uwstout.edu/moc
The Digital Thread => Data Driven Decision
Data Driven = 5% more Productive
Data Driven + IOT = 25% more Productive
Erik Brynjolfsson, Lorin M. , Hitt and Heekyung Hellen Kim, Strength in numbers: How does data-driven decision making affect firm performance?, (ICIS Proceedings, Paper 13, 2011).https://www.upwork.com/hiring/trends/iot-business-cost-reduction-revenue-growth/
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UW-STOUT MANUFACTURING OUTREACH CENTER
A resource of the Discovery Center
Phone. 866.880.2262 Web. www.uwstout.edu/moc
The “Digital Thread” enables information flow between all elements of the product lifecycle creating the channel for real-time collaboration between product stakeholders, from Sales to Service.
The Digital Thread Applied
Ref: https://blog.lnsresearch.com/blog/bid/202211/Weaving-the-Digital-Thread-Across-Industrial-Value-Chains-INFOGRAPHIC
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UW-STOUT MANUFACTURING OUTREACH CENTER
A resource of the Discovery Center
Phone. 866.880.2262 Web. www.uwstout.edu/moc
OEMs Digital Product Lifecycle
Requirements Development
Design & Analyze
Fabricate / Manufacture / Assemble
Sustain &
End of Life
Configuring & Quoting
Order Entry System
Fabricate / Manufacture / Assemble
Shipping &
Reporting
SMMs Digital Value Stream
(WHERE THE REAL OPPORTUNITY I$!)
The Digital Thread Applied to SMMs
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UW-STOUT MANUFACTURING OUTREACH CENTER
A resource of the Discovery Center
Phone. 866.880.2262 Web. www.uwstout.edu/moc
https://youtu.be/wot9DFzFRLU
2018 MEP Best Practices Conference, Kansas City, MO. September 13, 2018
The Digital Thread Applied to SMMs
10
UW-STOUT MANUFACTURING OUTREACH CENTER
A resource of the Discovery Center
Phone. 866.880.2262 Web. www.uwstout.edu/moc
Production POV – Define Value
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UW-STOUT MANUFACTURING OUTREACH CENTER
A resource of the Discovery Center
Phone. 866.880.2262 Web. www.uwstout.edu/moc
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DATA ACROSS THE EXTENDED VALUE STREAM
EXTENDED VALUE STREAM
SUPPLIER
SUPPLIER
FABRICATE
ORDERCLOSING
ASSEMBLE
SHIPPING &REPORTING
AFTER-SALES
SERVICE
ORDER ENTRYCONFIGURE
"E
SUPPLIER
➢DATA
➢DECISIONS
➢VALUE
Digital Thread
The Digital Thread Applied to SMMs
13
UW-STOUT MANUFACTURING OUTREACH CENTER
A resource of the Discovery Center
Phone. 866.880.2262 Web. www.uwstout.edu/moc
Digital Thread Applied to… You.
▪ Configuring and Quoting Opportunity?
▪ Do you shop online?
▪ Do research online?
▪ What are you looking for?
▪ Notice anything about new sites?
▪ Your company website? Web 1.0 vs 3.0?
▪ How about configuring and quoting?
▪ Solution:
▪ Graham & JB System’s Web Applications
▪ Fabricating and Assembling Opportunity?
▪ Have order data in ERP?
▪ Link data to machines?
▪ Link data to processes?
▪ Automatically move material?
▪ Your company reporting? Siloed vs Connected?
▪ How about closing the loop?
▪ Solution:
▪ Kent & WB Mfg’s Shop Data Applications
Helping manufacturers SUCCEEDUW-STOUT MANUFACTURING OUTREACH CENTER
www.uwstout.edu/moc
JB System’s Web Applications
We are a custom web development, graphic design and
online marketing agency in downtown Eau Claire, WI. Our passion is creating hand-crafted websites with thoughtful
ideas and innovative technologies.
Who Is JB Systems?
WE MAKE THE WEB SIMPLE.
Your customers want and expect answers and full service in
nearly real-time.
We’ve all undoubtedly had this experience at one time
or another.
How The Digital Thread Affects The World
We Live In
Ordering a pizza for delivery…websites and apps now track
every movement of your order.
The “Where’s My Pizza” Phenomenon
Consider That Our Customers Might Expect
More From The Online Experience Of Your Website.
Can This Logic Type Really Be Applied
To Manufacturing?
After tracking and whilst enjoying their delivered pizza, let’s
say a potential customer visits your website.
Will the expectation “deliver?”
Is Your Website “Web 1.0 or 3.0?”
Websites of today can go so far as to include
custom product configurators, requests for quotesand integration with a variety of ERP systems.
What Web Platforms Are Available
For Manufacturers?
1. What is our ideal user experience and how do we define it?
Understanding The Potential Power Of Your Website
1. What is our ideal user experience and how do we define it?
2. Intuitive U/I - Even if users find what they’re looking for,
can they really get what they need or are expecting?
Understanding The Potential Power Of Your Website
1. What is our ideal user experience and how do we define it?
2. Intuitive U/I - Even if users find what they’re looking for,
can they really get what they need or are expecting?
3. Flexible Ordering & Product Options - Are there process improvements?
Understanding The Potential Power Of Your Website
1. What is our ideal user experience and how do we define it?
2. Intuitive U/I - Even if users find what they’re looking for,
can they really get what they need or are expecting?
3. Flexible Ordering & Product Options - Are there process improvements?
4. ERP Integration - Improve efficiency and avoid multiple data sets.
Understanding The Potential Power Of Your Website
What information is easily accessible to your customers, where do you want them to go,
what do you want them to do?
Defining The “User Journey”
Several tools are available for use in your analysis, the industry standard
being Google Analytics.
Audit Your Website
When do users “bounce” from the website?
Bounce Rate = The website page from which a user leaves your website.
This should NOT be the homepage.
Audit Your Website
Heatmaps & scroll maps are other options that report a visual footprint of how users
interact with your website.
Audit Your Website
Following your audit, you’ll likely have a better idea of what
your website users are doing.
If your findings aren’t not ideal, what improvements can we explore?
A Defined User Journey
U/I = User Interface
Your website should know what it’s users want to do before it’s users know what they
want to do.
Intuitive U/I + A Defined User Journey
Web 1.0 = Downloadable PDF of Products, rarely updated, often inaccurate.
Web 3.0 = Real-time product database tied to a website U/I that is easy-to-use.
A Defined User Journey - Web 1.0 or 3.0?
Web 1.0 = Display products that are out-of-date or no longer in stock.
Web 3.0 = Real-time product database with an easy-to-use product manager that
allows admin’s to edit/add/remove product and effectively track inventory.
A Defined User Journey - Web 1.0 or 3.0?
Web 1.0 = One price displays for all users, if you even show pricing; because updating
prices on your website is probably not easy to do.
Web 3.0 = User system with buying groups allows your business to define custom prices
for individual customers.
A Defined User Journey - Web 1.0 or 3.0?
Web 1.0 = Call in with any custom orders; hopefully the specs work.
Web 3.0 = Structured product database with built-in dependencies, allow users to build
and request pricing for custom products online, on-the-fly.
A Defined User Journey - Web 1.0 or 3.0?
Your website’s administrative tools can allow you to interact with
your website data in a number of ways.
Quotes or orders can be approved, denied/processed with the click of a button.
All information is databased for quick and easy reference.
How Do We Harness This Data?
An API makes this possible.
API = Application Programming Interface.
An API allows applications to share information with each other.
Your Website & ERP Integration
Save Time. Avoid re-keying what your customers already keyed for you.
Information from your website does not need to be re-entered into your ERP system
when synced with your website.
Benefits of ERP Integration With An Intuitive Website
Accurate data tracking and reporting.
Your website’s CMS and your ERP system fluidly share the same data sets.
Benefits of ERP Integration With An Intuitive Website
An intuitive, easy-to-use and flexible
Content Management System (CMS).
Other Online Components To Support The Digital Thread…
A custom Content Management System (CMS) and supporting
modules allow your organization a flexible way to make changes to your website without the knowledge of
“writing code.”
Content Management Systems (CMS)
A custom CMS can also be beneficial to the improvement
of your internal processes.
Discover how to maximize your companies efficiency and
productivity by getting the most from your website.
Content Management Systems (CMS)
Helping manufacturers SUCCEEDUW-STOUT MANUFACTURING OUTREACH CENTER
www.uwstout.edu/moc
WB Manufacturing’s Shop Data Applications
Helping manufacturers SUCCEEDUW-STOUT MANUFACTURING OUTREACH CENTER
www.uwstout.edu/moc
How can the Digital Thread help you?
Contact Us:
UW-Stout Manufacturing Outreach Center
Phone 715-232-2397 or toll free 866-880-2262
www.uwstout.edu/moc
Ron Thomas, MS, MSPM
Sr. Project Manager
715-573-7378