Symptomtable - IRIS-Code

0 x x x 0 - 0 x x 0 EXTENDED SYMPTOM CODE (*1) THE 'X' EXTENDED SYMPTOM CODES (*-**X) SHOULD ONLY BE USED TOINDICATE THAT A SUITABLE SYMPTOM DESCRIPTION IS NOT AVAILABLE IN THE CONCERNED SYMPTOM GROUP

CONDITIONCODE

MAIN SYMPTOM CODE Symptomtable www.iriscode.org

1 Constantly

2 Intermittently

3 After a while

4 In a hot environment

5 In a cold environment

6 When switching

7 Under vibration

8 In a damp / wet / rainy / snowyenvironment

9 In a dry environment

A Due to physical damage

B After lightning strike

COnly certain station(s) / software /mode / channels / frequency band /network(s)

D Only on certain standards or systems

E Only on one channel

F Only with certain input(s)

G Only on certain output(s)

H In standby / idle / off mode

I At switch-on

J At edit point

K When interconnected, used withspecific external equipment, adapter kit

L Liquid contamination

M For a short while after switch-on

N After making a copy

O Under stressed conditions / high load

P At switch-off

Q Only while sending / writing

R Only while receiving / reading

S Only with certain media

T Only when accessing a specific area ofthe medium

U Only at certain geographical location(s)

V After product update / upgrade

X Extended IRIS code line (advanced)

1 - NO ACTION 2 - LEVEL 3 - QUALITY 4 - NOISE 5 - UNSTABLE 6 - RECORDING & PHYSICAL PROBLEMS 7 - SPECIAL FUNCTIONS 8 - OTHER CONDITIONS 9 - SPECIALCATEGORIES

1

GENE

RAL

110 - Power problem or not operating111 - No power112 - No power when using AC adapter113 - No power when using dry batteries114 - No power when using rechargeable batteries115 - No power from solar cell116 - No power when using a car battery117 - Short operation time / short battery life118 - Power-off function not working119 - No switch-on from standby11A - Powers up but no operation11B - Cyclic power on / off11C - Blowing external (mains) fuse11D - Set switches off by itself11E - Backup battery problem11F - Not operating11G - No automatic switch on / off11H - Internal protection switch / fuse in set triggers11J - Battery not recognized11K - Set start-up too slow11X - Other "power problem or not operating" problem11L - Set switches ON by itself11M - Set reboots / restarts itself unexpectedly

120 - Charging problem / Level problem121 - No battery charging122 - Incomplete battery charge123 - Charging time too long124 - Insufficient heating / temperature(not specific)125 - Excessive heating / temperature (notspecific)126 - Insufficient cooling (not specific)127 - Excessive cooling (not specific)128 - Wireless charging malfunction12X - Other charging problem

130 - Display function problem131 - No or faulty display132 - Faulty lamp / LED operation133 - Faulty level meter operation134 - No or faulty on-screen display operation135 - Electronic tuning display fault136 - Mechanical tuning display fault137 - Faulty time code display138 - Faulty alarm / error display139 - Display dim / too dark / partial / flickering / bad colouretc.13A - Unusual or incorrect message in display13B - No, partial, or uneven backlight13C - Acoustic signal, no display13D - Warning light does not work13E - Warning light lights up13F - Missing segment(s)13G - Problem with ambient light13X - Other display function problem

140 - Abnormal noise141 - CRT discharging noise142 - EHT discharging noise143 - Noisy cabinet / cracking trays144 - Noisy transformer / humming145 - Noisy component(s)146 - Rattle147 - Clicking148 - Clock noise149 - Cracking14A - Whistling14B - Bubbling, boiling14C - Murmuring14D - Gurgling14E - Sizzling14F - Squealing14G - Grinding14H - Rumbling14I - Pumping noise14X - Other "abnormal noise" problem

150 - Remote control problem151 - No remote control operation152 - Incorrect remote control operation153 - Remote control programming / learningmode problem154 - Poor remote control sensitivity155 - Remote operation problem via Mobiledevice APP156 - Remote operation problem via Bluetooth157 - Remote operation problem via WiFi158 - Mobile device APP poor / unstable / tooslow connection to main unit159 - Mobile device APP crashes / impossibleto connect15X - Other remote control problem

160 - Physical damage161 - Damaged / deformed cabinet / panel / glass162 - Damaged handle / Clip / transport strap163 - Damaged control knob(s) / button(s) / keypad164 - Damaged door / cover165 - Damaged seal166 - Damaged plug / socket / terminal / connector / card holder167 - Damaged lens168 - Damaged cartridge or stylus169 - Damaged antenna16A - Damaged CRT / viewfinder / LCD display16B - Missing component(s) or ornamental part(s)16C - Printed markings erased / peeled off16D - Set burning / emits smoke16E - External surface damage (bubbling / peeling / rusting /scratched / sharp edges)16F - Smell16G - Weak / damaged stand16H - Damaged speaker16J - Set gets very hot / parts melting16K - Foreign substance on / in unit16L - Burning marks16M - Internal surface damage (bubbling / peeling / rusting /scratched)16N - Damaged power cable16P - Damaged accessory16R - Discolouration16S - Consumer hurt16T - Damaged / defect filter16U - Packaging16X - Other physical damage

170 - General function problem171 - Faulty clock function172 - Faulty sleep function173 - Faulty timer programming174 - Faulty timer operation175 - Programming / user adjustment problem176 - Faulty record mute operation177 - Faulty programmed playback operation178 - Faulty memory function179 - Faulty input switching17A - Faulty output switching17B - Electric shock / static discharge17C - Faulty search function (index / view / title / chapter / track …)17D - Wrong language / character set17E - Error code / signal appears in display17F - Switch / keypad / regulator not operating17G - Pedal not operating17H - Faulty standby mode17J - Faulty hibernation mode17K - No audible warning signal17L - Faulty operation of parental lock / keylock function17M - Faulty mode switching17N - Menu function problem17O - No interior lighting17P - Faulty user control function17Q - Faulty flashlight / lamp operation17R - Region-code / security-related problem (DVD a.o.)17S - Temperature not adjustable17T - Program blocked17U - Faulty steam17V - Not weighing17W - Accessory doesnt work17X - Other general function problem

180 - Special requirements181 - Test and check182 - General overhaul183 - System / frequency conversion184 - Initial setup / installation requested185 - Modification / circuit / installation change186 - Wrong product in carton187 - Wrong or missing accessory188 - Unable to connect parts / to assemble189 - Wrong colour18A - Colour mismatch18B - Battery mounting problem18C - Software / Firmware upgrade requested18D - Set causes malfunctions in other sets18E - Calibration / alignment requested18X - Other special requirements18Z - Symptom not available

2

COM

MUN

ICAT

ION

210 - No reception or connection211 - No AM reception212 - No FM reception213 - No SW reception214 - No VHF reception215 - No UHF reception216 - No BS reception217 - No CS reception218 - No HDTV reception219 - No GPS / QPS reception21A - No reception of digital broadcasting21B - No IR reception21C - No dial tone21D - No modem / telephone / fax connection21E - Modem / telephone not answering / no carrier21F - No network / Internet connection / network initializationfails21X - Other no reception problem

220 - Poor reception or connection221 - Poor AM reception222 - Poor FM reception223 - Poor SW reception224 - Poor VHF reception225 - Poor UHF reception226 - Poor BS reception227 - Poor CS reception228 - Poor HDTV reception229 - Poor GPS / QPS reception22A - Poor reception of digital broadcasting22B - Poor IR reception22C - Poor / interrupted Internet / Networkconnection22X - Other poor reception problem

230 - Transmission / connection problem231 - No transmission / connection232 - Poor transmission / connection233 - Transmission level too high234 - No transmission between base unit and handset235 - Poor transmission between base unit and handset236 - No IR transmission237 - One-sided connection238 - Modem / telephone hangs up immediately onceconnected239 - Modem / telephone drops line during connection23A - No or faulty transmission confirmation / logging23X - Other transmission / connection problem

240 - Noisy reception / transmission241 - Line noise242 - Oscillation243 - Interstation interference24X - Other noisy reception / transmissionproblem

250 - Unstable reception / transmission251 - Tuning drift252 - Fading253 - Intermittent line / line breaking off254 - No or unstable connection combinedwith "weak signal strength" indication25X - Other unstable reception / transmissionproblem

260 - Tuning / Navigation problem261 - Manual tuning problem262 - Automatic tuning problem263 - Incorrect tuning264 - Tuning memory / Phonebook / Address book problem265 - Vehicle position different from map data266 - Wrong map data267 - Map not displayed268 - Vehicle position does not move or moves when it should not269 - Cannot search by entered criteria26A - Problem to calculate desired route26B - Auto reroute does not work26C - No or too slow traffic info display26X - Other tuning / navigation problem

270 - Special communication problem271 - Faulty dialling272 - Faulty channel selection273 - Faulty auto-answer operation274 - Faulty message read-out function275 - Faulty autodial / redial memory276 - Faulty speech processing / No voice recognition277 - No ringing tone / vibration278 - Loud / weak ringing tone279 - Modem / telephone stuck off hook27A - Fax does not work properly27B - Modem causes problem with phone27C - No modem / telephone dial tone27D - Call transfer problem27E - Report / Journal function problem27F - Faulty Video phone / conference function27X - Other special communication problem

280 - Special reception problem281 - Faulty stereo reception282 - Faulty main channel (A) function283 - Faulty sub-channel (B) function284 - Faulty SSB reception285 - Faulty RDS / VPS / PDC / XDS operation286 - Faulty teletext / close caption / EPG reception287 - Faulty satellite / RTTY reception288 - Faulty fax operation289 - Modem not recognized by system28A - Faulty call charge / call time function28B - Faulty hands-free operation28C - Set locked28D - Faulty antenna control28X - Other special reception problem

3

PICT

URE

310 - No picture311 - No picture in E to E mode312 - No picture in playback mode313 - No picture in viewfinder314 - No picture / only raster315 - No raster / black picture316 - Horizontal line (bar1) problem317 - Vertical line (bar) problem318 - No picture in LCD319 - No 2nd (or higher) monitor display31X - Other no picture problem

320 - Picture level problem321 - Picture too dark322 - Picture too bright323 - Contrast too low324 - Contrast too high325 - Saturated white or black level326 - Shading on picture327 - Only partial picture328 - Solarization effect on picture32X - Other picture level problem

330 - Picture quality problem331 - Poor picture resolution332 - Poor focus333 - Ringing on picture334 - Excessive smear / lag335 - Poor linearity or geometry336 - Picture size incorrect337 - Incorrect centring of picture338 - Picture slanted339 - V-size incorrect33A - H-size incorrect33B - Ghosting in 3D Mode33X - Other picture quality problem

340 - Picture noise341 - Snowy picture342 - Dot noise or dropout on picture343 - Noise bars on picture344 - Blanking lines on picture345 - Beating on picture346 - Ghosting on picture347 - VCR head switching noise on picture348 - Overmodulation noise349 - Moiré34A - Mosaic noise34B - Scrambled picture34C - Clouding, “MURA”34X - Other picture noise problem

350 - Unstable picture351 - Sync problem352 - Picture pumping353 - Picture jitter354 - Picture shaking (horizontal or vertical)355 - Flickering picture356 - Flashing picture357 - Cyclic picture muting358 - Head impact error causing unstablepicture359 - VCR skew / H-shift error35A - Freezing picture / Display35B - Jumping / repeating picture35X - Other unstable picture problem

360 - Poor picture / video recording361 - No picture / video recording362 - No erasure protection for video363 - Previous video recording not being erased364 - Unwanted erasure of picture365 - No camera recording366 - Only one field per frame being recorded367 - Records only a few pictures368 - Built-in Camera problem / defect36X - Other picture recording problem

370 - Special picture function problem371 - Editing problem372 - Faulty fading / wiper operation373 - Faulty negative / positive switching function374 - Faulty superimpose / telop operation375 - Faulty Picture in Picture / digital picture operation376 - Faulty picture transmission377 - Faulty digital shutter function378 - Faulty genlock function379 - Faulty flash / strobe function37A - Faulty digital picture / zooming function37B - Faulty auto-edit function37C - Faulty picture stabilizer function37D - Faulty picture capture function37E - Faulty subtitling function37F - Faulty variable speed playback37G - Faulty view / multi-angle switching37H - Faulty aspect ratio switching37J - Thumbnail or index picture problem37K - No blanking screen37L - Faulty low light function37M - Faulty picture format conversion 2D<>3D37X - Other special picture function problem

380 - Picture display / CCD-Sensor problem381 - Burn mark on display / CCD-Sensor382 - Scratch on display / CCD-Sensor383 - Dust / dirt on display / CCD-Sensor384 - Phosphor / pixel missing on display / CCD-Sensor385 - Bright, dark, or flashing pixels386 - Lines across / down image387 - Out of specs pixel defaults388 - Background burnt in389 - One or more bright or dark lines38A - Abnormal light emission of the display38X - Other picture display / CCD-Sensor problem

4

COLO

UR

410 - No colour411 - No colour in E to E mode412 - No colour in playback mode413 - No colour in viewfinder414 - No colour in part of picture41X - Other no colour problem

420 - Colour level problem421 - Weak colour422 - Excessive colour42X - Other colour level problem

430 - Poor colour quality431 - Some or all colours missing432 - Poor white balance433 - Hue problem434 - Purity error435 - Landing error / white uniformity436 - Convergence error437 - Registration error438 - Pitch moiré / rainbow pattern439 - Colour shift43X - Other colour quality problem

440 - Noisy colour441 - Colour noise on a black & whitepicture442 - Colour streaking443 - Colour bars on picture44X - Other colour noise problem

450 - Unstable colour451 - Colour flashing452 - Hue constantly changing453 - Flickering colour454 - Colour not locked45X - Other unstable colour problem

460 - Poor colour recording461 - No colour recording462 - Noisy colour recording46X - Other colour recording problem

470 - Special colour function problem471 - Faulty automatic white balance472 - Faulty colour effects function47X - Other special colour function problem


CONDITIONCODE


1 Constantly

2 Intermittently

3 After a while



6 When switching

7 Under vibration





COnly certain station(s) /software / mode / channels /frequency band / network(s)

D Only on certain standards orsystems





I At switch-on

J At edit point

KWhen interconnected, usedwith specific externalequipment, adapter kit




O Under stressed conditions /high load

P At switch-off




T Only when accessing a specificarea of the medium

U Only at certain geographicallocation(s)


X Extended IRIS code line(advanced)

1 - NO ACTION 2 - LEVEL 3 - QUALITY 4 - NOISE 5 - UNSTABLE 6 - RECORDING & PHYSICALPROBLEMS 7 - SPECIAL FUNCTIONS 8 - OTHER CONDITIONS 9 - SPECIAL

CATEGORIES

5

AUDI

O

510 - No audio511 - No sound in E to E mode512 - No playback of outgoing message(s) (OGM)513 - No playback of incoming message(s) (ICM)514 - No audio playback515 - No sound from handset516 - No sound from speaker517 - No sound from earphone / headphone518 - No microphone sound519 - No sound from digital output51X - Other no audio problem

520 - Audio level problem521 - Low audio level522 - Excessive audio level523 - Balance problem524 - Fader problem525 - Audio level remaining / no muting52X - Other audio level problem

530 - Audio quality531 - Poor frequency response532 - Distorted audio533 - No or poor treble534 - No or poor bass535 - Earphone / headphone audiopoor536 - Audio delay / lip-sync problem53X - Other audio quality problem

540 - Noisy audio541 - Hum542 - Hiss / rustle / background noise543 - Crosstalk544 - Static / pop or click noise545 - Buzz, noise from picture display or deflection546 - Scratching noise547 - Ignition noise548 - Whistling / multipath noise549 - Data / digital noise54X - Other audio noise problem

550 - Unstable audio551 - Jumping or repeating audio552 - Audio pumping or breathing553 - Audio dropouts554 - Cyclic audio muting555 - Wow and flutter556 - Howling / acoustic feedback557 - Echo in sound55X - Other unstable audio problem

560 - Poor audio recording561 - Audio not being recorded562 - No erasure protection for audio563 - Previous audio recording not beingerased564 - Unwanted erasure of audio565 - Message not being recorded566 - Distorted audio recording56X - Other audio recording problem

570 - Poor special audio function571 - Faulty fade operation572 - Faulty echo operation573 - Faulty mixing operation574 - Faulty repeat mode operation575 - Faulty audio processing576 - Faulty sync recording operation577 - Faulty DBB / DOL operation578 - Faulty noise reduction operation579 - Faulty audio dub function57A - Faulty title programming57B - Faulty microphone control57C - Faulty pitch control57X - Other special audio function problem

580 - Stereo / multi-mode operation581 - No stereo operation582 - Poor channel separation583 - Difference in phase betweenchannels584 - Problem with surround soundmode585 - Problem with PCM audio mode586 - Problem with compressed digitalaudio data58X - Other stereo / multi-modeproblem

6

MEC

HANI

SM

610 - No mechanical operation611 - No rotation of motor / disc / swivel612 - No forward operation613 - No reverse operation614 - No fast forward or rewind function615 - No loading616 - No unloading or ejecting617 - No auto shut-off operation618 - Tonearm does not move619 - Disc not being ejected61A - Magazine or module loading / unloading61B - Control / switch not working61C - Open / close problem of door / panel / drawer /tray61D - No fan / ventilation61X - Other no mechanical operation problem

620 - Irregular mechanical operation621 - Irregular rotation622 - Irregular forward mode623 - Irregular reverse operation624 - Irregular fast forward or rewind function625 - Irregular loading of media626 - Irregular unloading or ejecting627 - Irregular auto shut-off operation628 - Irregular tonearm movement629 - Irregular ejection of disc62A - Irregular direction change62B - Faulty disc change operation62C - Faulty automatic cord rewinder62X - Other irregular mechanical operation problem

630 - Speed problem631 - Speed too fast632 - Speed too slow633 - Speed unadjustable63X - Other speed problem

640 - Mechanical noise641 - Rotation noise / drum noise642 - Motor noise643 - Wind / air noise644 - Squealing645 - Fan noise646 - Disc scraping647 - Noisy tape loading648 - Gear noise649 - Control or switch noisy64A - Grinding64B - Rumbling64C - Vibration noise64D - Noise from lens mechanism64X - Other mechanical noise problem

650 - Mechanical instability651 - Uneven feet652 - Faulty hinge653 - Vibrating / jumping654 - Part(s) loose655 - Wheel defect656 - Poor handset / cradle position657 - Leakage general658 - Waterproof problem65X - Other mechanical instabilityproblem

660 - Damage to media661 - Tape gets scratched662 - Disc gets scratched663 - Tape gets chewed / wrinkled664 - Tape jammed or broken665 - Tape gets curled666 - Slack tape667 - Tape sticking66X - Other software damage problem

670 - Mechanical operation problem671 - Faulty start / stop / braking operation672 - Faulty pause operation673 - Faulty automatic program search674 - Faulty cue / review mode675 - Faulty slow motion operation676 - Faulty high-speed scanning mode677 - Faulty speed copy function678 - Faulty repeat operation679 - Faulty record review mode67A - Faulty AMS operation67B - Auto-reverse malfunction67C - Faulty end detection67D - Faulty disc side (A-B select) switching67X - Other mechanical operation problem

680 - Lens problem681 - Focus problem682 - Zoom problem683 - Iris problem684 - Macro problem685 - Foreign substance / dust insidelens68X - Other lens problem

7

DATA

PRO

CESS

ING

710 - No data processing operation711 - No initial screen712 - System does not reset713 - System does not boot up714 - No operation from plug-in module / peripheral715 - No keyboard operation716 - No operation from other input / output device717 - No data storage operation718 - No data communication719 - Error message display71A - HDD boot failure71B - FDD boot failure71C - CD/DVD disc boot failure71D - Operation process freezing71X - Other no data processing problem

720 - Faulty data processing operation721 - Incorrect data722 - Operating system reset / crashes while beingused723 - Operating system locks out / crashes / hangswhile idle / Standby724 - Faulty operation of plug-in module, memorycard, etc.725 - Faulty keyboard operation726 - Faulty operation of other input / output device727 - Faulty data storage operation728 - Faulty data communication / datasynchronisation729 - Memory error72A - Requires setup at booting72B - Operating system boot-up only in safe mode72C - Operation control too slow / sluggish / freezing72E - Mobile payment malfunction72D - Operating system cannot be installed72X - Other faulty data processing problem

730 - Data display problem731 - Incorrect character display732 - Missing display characters733 - Faulty graphic display734 - Faulty switching betweengraphic / character mode735 - Faulty prompt / cursoroperation736 - Data display colour incorrect737 - No paging or scroll mode738 - Does not display media titlesor content739 - Incorrect values shown ondisplay73X - Other data display problem

740 - Keyboard / pointing device / touchscreen741 - Mouse / trackball / trackpad / touchscreen notworking742 - Keyboard / touchscreen locks up743 - Pointing device locks up744 - Sticky / hard to press key(s) / touchscreen745 - Inoperative key(s)746 - Pointing device / touchscreen not trackingproperly / Sluggish747 - Pointing device / touchscreen jittery748 - Left or right click button inoperational749 - Trackpad / touchscreen surface damaged74A - Keyboard key(s) damaged74B - No keypad tone74C - Biomedical Sensor problem74D - Sensor problem for user authentification74E - Alert Sensor - false alarm74F - Alert Sensor - no or poor detection74X - Other keyboard / pointing device /touchscreen problem

750 - Peripheral problem (non-storage)751 - Peripheral does not initialize752 - Communication failure withperipheral753 - Internal peripherals failure754 - External peripherals failure755 - Network card error756 - Peripheral fails self test75X - Other peripheral problem

760 - Data storage problem761 - Formatting problem762 - Data on storage medium being lost763 - Frame memory problem764 - Read / write errors765 - Hard or optical disc drive problem766 - Floppy drive problem767 - CD / DVD-ROM drive problem768 - Tape problem769 - Medium not recognized / cannotaccess76A - Discs exchange problem76B - Read / write operation very slow76C - Memory card problem76D - SIM card problem76X - Other data read / write problem

770 - Special data processing function problem771 - Faulty self-diagnostic mode772 - Faulty word processing function773 - Faulty graphic edit function774 - Program / application cannot be installed775 - Preloaded program cannot be started up776 - Not preloaded program cannot be startedup777 - Virus alarm778 - Messaging function problem / SMS / MMS779 - Application start-up cannot finalize77A - Application start-up slow77B - Software recovery problem77C - Password / access protection problem77D - Self-Diagnosis Reports pre-failure notice77X - Other special data function problem

780 - Interface problem781 - USB interface problem782 - Parallel interface problem783 - SCSI interface problem784 - Serial interface problem785 - Incompatible with other systems786 - Audio / video interface problem787 - i.Link / Firewire / IEEE1394interface problem788 - LAN / Wifi problem789 - Docking station / port replicator /external device problem78A - Bluetooth / infrared problem78B - NFC problem78X - Other interface problem

8

PRIN

T / C

OPY

/ SCA

N

810 - No print / copy / scan operation811 - Not printing812 - No communication with printer813 - Paper not loading814 - No paper feed (internal function)815 - No image fixation816 - No document feeding817 - Scanner not working818 - No operation of paper feed module (external)819 - No Sorter/Finisher Function81X - Other no print / copy / scan problem

820 - Erroneous print / copy / scan operation821 - Print image reversed (negative / positive)822 - Irregular paper feed823 - Erroneous print mode switching824 - Copy too dark825 - Copy too bright826 - Black copy827 - White copy828 - Poor colour levels829 - Irregular document feed82A - Faulty correction function82B - Poor scanning quality82X - Other print / copy / scan operation problem

830 - Poor print quality831 - Incorrect printing position832 - Low print contrast833 - Excessive print contrast834 - Blurred print image835 - Print image not sharp836 - Dots missing in print image837 - Colour streaking838 - No colour in part of image839 - Print image / copy incomplete83A - Faulty calibration83B - Ink Dripping / Splashing83X - Other print quality problem

840 - Noisy printing841 - Printing noise lines842 - Dirty printing843 - Unpleasant smell (ozone)844 - Black lines / stripes in feed direction845 - White lines / stripes in feed direction846 - Black lines / stripes across feed direction847 - White lines / stripes across feed direction84X - Other noisy printing problem

850 - Unstable printer operation851 - Unstable paper loading852 - Unstable multi-paper loading853 - Incorrect line-up of characters854 - Wrong detection of originaldocument format85X - Other unstable printeroperation problem

860 - Ribbon / paper problems861 - Ribbon broken862 - Ribbon stuck / sticking863 - Ribbon derailed864 - Paper stuck / sticking to mechanism865 - Paper jam866 - Document jam867 - Erroneous no ink / toner message868 - Faulty paper cutting function869 - Too short ink / toner lifetime86A - Paper skew / wrinkle / folding86B - Document skew / wrinkle / folding86X - Other ribbon / paper problem

880 - Faulty font / character functions881 - Incorrect characters or image882 - Incorrect character size883 - Font loading problem88X - Other faulty font / characterfunction problem


CONDITIONCODE


1 Constantly

2 Intermittently

3 After a while



6 When switching

7 Under vibration











I At switch-on

J At edit point






P At switch-off








1 - NO ACTION 2 - LEVEL 3 - QUALITY 4 - NOISE 5 - UNSTABLE 6 - RECORDING & PHYSICAL PROBLEMS 7 - SPECIALFUNCTIONS

A

WAS

HING

/ DR

YING

A10 - No functionA11 - No heatingA12 - No water draining / pumping outA13 - No rinsing / no circulationA14 - No dryingA15 - No salt consumptionA16 - No clear rinse / softening agent consumptionA17 - No detergent consumptionA18 - No water inletA19 - No air drainA1A - No water in containerA1B - No spinningA1C - Stops during program flowA1D - Continues via stopA1E - Continues without stoppingA1F - Program stops and pumps constantlyA1G - Water inlet not stoppedA1H - Heating up without waterA1J - No water through flow / blockageA1K - No whitening agent consumptionA1L - No softener consumptionA1X - Other no function problem

A20 - Operational problemA21 - Pumping out improperlyA22 - Insufficient water inletA23 - Insufficient drying / spinningA24 - Excessive salt consumptionA25 - Excessive clear rinse consumptionA26 - Excessive detergent consumptionA27 - Takes excessive waterA28 - Program flow too fast / slowA29 - Water in soft rinsing chamberA2A - Improper spinningA2B - Program knob remains in every positionA2C - Takes detergent only partiallyA2D - Takes softening agent immediatelyA2E - Water enters and drains off immediatelyA2G - Drying time too longA2H - Wrong drum positioningA2X - Other operational problem

A30 - Washing / cleaning poor performanceA31 - Not cleanA32 - Tea and coffee stainsA33 - Lime depositsA34 - Food restsA35 - Granular depositsA36 - Dim and dull glassesA37 - Stripes / stains on tablewareA38 - Rust on cutleryA39 - Wrinkled laundryA3A - Burnt laundryA3B - Laundry hot and dryA3C - Laundry hot and dampA3D - Laundry damagedA3X - Other "washing / cleaning poor performance" problem

A40 - NoiseA44 - Spinning noiseA4X - Other noise problem

A50 - Leakage and inlet / outlet damageA51 - Water leakageA52 - Steam emissionA53 - FoamingA54 - Damaged hoseA55 - Air emissionA57 - Drum lid damaged / openedA58 - Drum blockedA59 - Condenser blockedA5X - Other leakage and inlet / outlet damageproblem

A60 - Damaged partsA61 - Damaged tableware basketA62 - Damaged rinse aid chamber / coverA63 - Damaged detergent chamber / coverA64 - Damaged fluff filterA6X - Other damaged parts problem

B

COOL

ING

/ HEA

TING

/ AI

R CO

NDIT

IONI

NG P

ORTA

BLE

/ FAN B10 - No function

B11 - No coolingB12 - No freezingB13 - No warming upB16 - No defrostingB17 - No dehumidificationB19 - Ventilator does not switch offB1A - No ice productionB1B - No crushed ice productionB1C - No cold water productionB1X - Other no function problem

B20 - Operational problemB22 - Insufficient freezingB26 - Excessive freezingB29 - Insufficient ventilation powerB2A - Ventilation power only at one sideB2B - Ventilation power not adjustableB2C - Compressor operating all the timeB2D - Insufficient filter operationB2X - Other operational problem

B30 - Cooling / Heating poor performanceB32 - Rotted / damaged foodB33 - Ice cream too hardB34 - Insufficient ice cube qualityB35 - Condensed water on foodB3X - Other "cooling / heating poor performance" problem

B40 - Water / ice / noiseproblemB41 - Condensation insidecabinetB42 - Ice build upB44 - Water inside cabinetB45 - Noisy compressorB46 - Noisy magnet switchB47 - Noisy thermostatB4X - Other water / ice / noiseproblem

B50 - LeakageB51 - Fuel, Oil leakageB52 - Soot leakageB53 - Smoke emissionB54 - Water leakageB5X - Other leakage problem

B60 - Damaged partsB61 - Damaged evaporatorB62 - Temperature adjustment stuckB63 - Selection switch defectiveB64 - Filter holder defectiveB6X - Other damaged parts problem

C

COOK

ING

C10 - No functionC11 - Oven does not warm upC12 - Heating element does not workC13 - All hot plates do not workC14 - One hot plate does not workC15 - Hot plate extension does not workC16 - Hot air circulation defectiveC17 - Microwave section defectiveC18 - Grill defectiveC19 - No ignitionC1A - No rotation of stirrer / deflector / antennaC1B - No rotation of turntableC1C - No heat residual indicationC1D - No cleaning cycleC1E - Spit doesnt turnC1G - No pressureC1X - Other no function problem

C20 - Operational problemC21 - Uneven cookingC22 - Regulators do not workC23 - One regulator does not workC24 - Unstable / bad flamesC25 - Insufficient heating up (hob / hot plate)C26 - Excessive heating up (hob / hot plate)C27 - Insufficient heating (oven)C28 - Excessive heating (oven)C29 - Cooking time too longC2A - Baking time too longC2B - Cooling fan running too longC2C - Flame goes outC2D - Insufficient cleaningC2E - Spit turns incorrectlyC2F - Flashing / sparking visibleC2X - Other operational problem

C30 - Cooking / Baking poor performanceC31 - Bad cooking / baking performanceC32 - Food burntC33 - Uneven browning resultsC34 - Poor Microwave cookingC35 - Poor Grill cookingC36 - Poor Convection cookingC37 - Poor Steam cookingC38 - Poor cooking in combination modeC3X - Other "cooking / baking poor performance" problem

C50 - LeakageC51 - Heat emission / leakageC52 - Damp / condensation / dirt on door glassC53 - Gas leakageC54 - Microwave leakageC55 - Oil splashC5X - Other leakage problem

C60 - Damaged partsC61 - Defective cooking plate gridC62 - Hot plate slantedC63 - Damaged / stained / discoloured hobC64 - Oven ignition switch damagedC65 - Hot plate ignition switch damagedC66 - Oven switch / knob damagedC67 - Discoloured switch / knobC69 - Damaged temperature sensorC6A - Damaged gas ignition deviceC6B - Damaged / discoloured cavityC6X - Other damaged parts problem

C70 - Gas circuit problemsC71 - Gas hose damagedC72 - Gas socketdamagedC73 - Pressure regulatordamagedC74 - Gas cylinderdamagedC75 - Gas valve damagedC7X - Other gas circuitproblem

J

KITC

HEN

APPL

IANC

ES /

FOOD

PRO

CESS

ING J10 - No function

J11 - No kneadingJ12 - No blendingJ13 - No beating (beating whisk)J14 - No mixingJ15 - No choppingJ16 - No latching (rotary arm)J17 - No slicingJ18 - No mincingJ1X - Other "no function" problem

J20 - Operational problemJ21 - Insufficient kneadingJ22 - Insufficient blendingJ23 - Insufficient beating (beating whisk)J24 - Insufficient mixingJ25 - Insufficient choppingJ26 - Insufficient latching (rotary arm)J27 - Insufficient slicingJ28 - Insufficient mincingJ29 - Handle malfunctionJ2X - Other "operational" problem

J30 - Poor performance / processingJ31 - Bad baking / toasting performanceJ3X - Other "poor performance / processing"

J50 - LeakageJ51 - Leakage of the bowlJ52 - Leakage of jarJ5X - Other "leakage" problem

J60 - Damaged partsJ61 - Damaged rotary armJ62 - Damaged bowlJ63 - Damaged basketJ6X - Other damaged parts" problem

K

PERS

ONAL

CAR

E / H

EALT

H CA

RE /

BABY

CAR

E

K10 - No functionK11 - No heatingK12 - No hot air circulationK13 - No measuringK14 - No reception or linkK15 - No audio / videoK1X - Other "no function" problem

K20 - Operational problemK21 - Insufficient air flowK22 - Cuff pressure too lowK23 - Nozzle problemK24 - Oral Irrigator problemK25 - Poor reception Audio / videoK2X - Other "operational problem"

K30 - Poor care performance / resultsK31 - Incorrect weightK32 - Incorrect range / measurement unitsK33 - Bad shaving performanceK34 - Bad cutting performanceK35 - Poor auto clean functionK36 - Blade worn-outK37 - Outer foil worn-outK38 - Hair is pulledK39 - Burning sensation (on skin)K3A - Enduser PainK3B - Incorrect food mixingK3C - Bad measurement resultK3D - Bad SoundK3E - Bad VideoK3F - InterferenceK3X - Other "Poor care performance / result" problem


CONDITIONCODE


1 Constantly

2 Intermittently

3 After a while



6 When switching

7 Under vibration











I At switch-on

J At edit point






P At switch-off








1 - NO ACTION 2 - LEVEL 3 - QUALITY 4 - NOISE 5 - UNSTABLE 6 - RECORDING & PHYSICAL PROBLEMS 7 - SPECIALFUNCTIONS

L

FLOO

R CA

RE

L10 - No functionL11 - Brush drive doesnt workL12 - No suctionL1X - Other "no function" problem

L20 - Operational problemL21 - Floor nozzle problemL22 - Faulty Beater Brush operationL23 - Suction not adjustableL24 - Doesnt find base station (robot vacuum cleaner)L25 - No edge and stair recognition (robot vacuum cleanL2X - Other "operational problem"

L30 - Poor cleaning performance / resultsL31 - Bad cleaning performanceL32 - Bad movingL33 - Insufficient suctionL34 - Exhaust air too hotL3X - Other "poor cleaning performance / results" probl

L50 - LeakageL51 - Air leakageL52 - Water leakageL53 - Dust emissionL5X - Other "leakage" problem

L60 - Damaged partsL61 - Dust bag defectL62 - Accessory locking problemL63 - Curve tube problemL64 - Drive belt damagedL6X - Other damaged parts" problem

M

GARM

ENT

CARE

M10 - No functionM11 - Pump doesnt workM12 - No spray (water or steam)M13 - No steam productionM14 - Turbo function not workingM15 - Steam selection does not workM1X - Other "no function" problem

M20 - Operational problemM21 - Insufficient steam pressureM22 - Too much steamM23 - Continuous steamingM24 - Too fast water consumptionM25 - Handle too hotM26 - Hose too hotM27 - Insufficient ventilationM2X - Other "operational problem"

M30 - Ironing / poor performanceM31 - Soleplate stuckM32 - Drop water out soleplateM33 - Burns or scorches clothesM34 - Bad glidingM35 - Scaling soleplate / boilerM36 - Brown spots / stains on the clothesM37 - Difficult to fillM38 - CondensationM39 - Soleplate stain, cannot be cleanedM3A - White particles come out of base / soleplateM3B - Does not remove wrinklesM3C - Appliance too heavyM3D - Printing wears offM3E - Handle sharp edgesM3F - Insufficient smoothingM3X - Other "ironing / poor performance" problem

M40 - Noise / UnstableM41 - Unstable tableM42 - Unstable ironM4X - Other "noise /unstable" problem

M50 - LeakageM51 - Water leakageM52 - Steam leakageM53 - Water runs out of water tankM54 - Steam leaks from the generatorM55 - Water drips from ironing boardM56 - Water runs out of generatorM57 - Water-/ damp leakage on damp hoseM5X - Other "leakage" problem

M60 - Damaged partsM61 - Damage on the soleplateM62 - Iron housing crackM63 - Generator housing crackM64 - Water tank crackM65 - Soleplate coating peel off/wearM66 - Steam hose/hose-cord damaged/frayedM67 - Damaged Collar clampM68 - Damaged Button bar clampM6X - Other damaged parts" problem

N

BEVE

RAGE

N10 - No functionN11 - No cold drinkN12 - No hot drinkN13 - Grinder does not workN14 - Pump doesnt workN15 - The coffee does not flowN16 - No gaz / bubbleN17 - Capsule or disk does not fitN18 - No milk froth productionN1X - Other "no function" problem

N20 - Operational problemN21 - Time too longN22 - Insufficient frothN23 - Too much frothN24 - Pressure too highN25 - Pressure too lowN26 - Problem with descaling programN27 - Problem with cleaning programN28 - Problem with combi program (cleaning and descaling)N29 - Beverage outlet instableN2A - Milk froth outlet instableN2B - Reverse liquid in water tankN2C - ScalingN2D - Wrong volume dispensedN2E - Problem with filter holderN2F - OverflowingN2G - SplashingN2H - DrippingN2X - Other "operational problem"

N30 - Beverage / poor performanceN31 - Bad taste beverageN32 - Coffee powder in cup or coffee potN33 - Bad grindingN34 - Drip tray full too fastN35 - Coffee too thinN36 - Coffee too strongN37 - Coffee powder in applianceN38 - Coffee pomace too muddyN39 - Incorrect bubblingN3A - Milk not hot enough (Milk preparing accessory)N3B - Mixed drink too coldN3C - Milk froth too coldN3D - Insufficient milk froth consistencyN3E - Insufficient coffee creamN3F - Incorrect mixed beverageN3X - Other "beverage / poor performance" problem

N50 - Beverage leakageN5X - Other " beverage leakage"

P

POW

ER T

OOLS

/ GA

RDEN

ING P10 - No function

P11 - No hammerP12 - No impactP13 - No brakeP14 - No cuttingP15 - No mulchingP1X - Other "no function" problem

P20 - Operational problemP21 - Insufficient impactP22 - Insufficient pressureP23 - Insufficient brakeP24 - Poor Bit holdingP25 - Clutch blockingP26 - Chuck problemP2X - Other "operational problem"

P30 - Tools / poor performance / resultsP31 - Slanted cuttingP3X - Other "tools / poor performance / results" proble

P60 - Damaged partsP61 - Battery catch problemP62 - Blade problemP63 - Reflector problemP64 - Damaged caseP65 - Valve problemP6X - Other damaged parts" problem

Section - Defect - Repair Codes www.iriscode.org

SectioncodesCOMMON

ANT Antenna sectionAPR Signal processing (analog)BCH Battery charging sectionCLK Clock / timer sectionCTR Control panelDEN Decoder / Encoder sectionDPR Signal processing (digital)EEP EEProm sectionERA Erase circuitFLX Flexible printed circuit boardHFS High frequency section (RF)IDS Information display sectionIFC IF circuitINP Signal input sectionIRD Infrared (IrDA) sectionOUT Signal output sectionPRG Programming sectionPRT Protection circuitPSP Power supply primaryPSS Power supply secundaryPSU Power supplyPWA Power amp sectionREM Remote control sectionRFU Booster / RF unitSET Total productSFT Medium / Software (tape / disc / etc.)SNS Sensor unitSVO Servo sectionSYS System control / Logic sectionTUN Tuning sectionTXT Text processingWIR Lead wire

SOUND-RELATEDAPA Audio processing (analog)APD Audio processing (digital)HPN Headphone unitMIC Microphone sectionSPK SpeakerVBR Vibrator section

PICTURE-RELATEDCAM Camera circuitCPA Colour processing (analog)CPD Colour processing (digital)CRT Picture displayDDC Display Drive circuitDFH Deflection horizontalDFL Deflection circuitDFV Deflection verticalFPK Focus packHDR Horizontal driveIMG Image display unitLCD LCD sectionLMP Lamp / flash sectionVPA Video processing (analog)VPD Video processing (digital)STA Static blockVWF Viewfinder

PRINTING/SCANNING MECHANISMADU Document holder sectionASF Document Feeder Section (external)CON Consumable/Supply SectionDVS Development SectionFUS Fixation/FusingMCF Manual FeederPRO Print ProcessingSOF Sorter/Finisher

DATA OPERATION- AND PC-RELATEDCIP CI+ / CAMDKS Docking station or port replicatorFMW FirmwareIDE IDE interface sectionILN i.Link (IEEE1394 / Firewire) sectionISA ISA sectionJST Joystick / Navigation interfaceKBD Keyboard (separate)MCD Memory Card sectionMDM Modem sectionMEM Memory circuitNIF Network interface (wired)PAR Parallel portPCC PC cardPCI PCI sectionSCS SCSI portSDR Software device driver / patchSER Serial portSWA Software application / APPSWO Software operating systemUSB USB portWLS Wireless / Bluetooth controller unit

MECHANICALARM Arm mechanismBZL BezelCBT CabinetCDS CD drive mechanismCHA ChassisCHG Changer sectionDDM Disc drive mechanismDVD DVD drive mechanismEXC External connectorFAN Fan / coolingFDD Floppy disc driveFXT Fixation sectionHCM Head carriage mechanismHDD Hard disc driveHOL Cassette holderINC Internal connectorINK Ink unitLDG Loading mechanismLNM Lens mechanismMDS MD drive mechanismMIR Mirror sectionOPU Optical pick-up unitPCS Paper cassettePFM Paper feed mechanismPIN Pinch roller / leverPRI Print block / drumPUD Pick-up device (analog)RFM Ribbon feed mechanismRHD Rotary head(s)SCN Scanning sectionSHD Stationary head(s)SLD Sled mechanismSHU Shutter SectionSRS Supply reel sectionTCH Touchpad / Touchscreen unitTDM Tape drive mechanismTHR Threading mechanismTNR Tension regulatorTPT Tape pathTRS Take-up reel sectionXXX Cabinet / cosmetic parts

EXAMPLE OF USE:

FLAG SYMPTOM-CODE PART NO. REF.NO SECTION OR

NTF PCB DEFECTCODE

REPAIRCODE QTY

x 0 x x 0 0 0 0 x x 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 x x 0 0 0 0 0 0 0 0 0 x x 0 0 0 x x 0 0 0 0 0 0 0 x x 0 0 x x 0 0 x x 0 0 xx 1 x x 1 4 1 2 x x 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 x x R 1 2 3 . . . . . x x T D M x x Y A 2 2 . . . x x C 1 x x Z 1 x x . . xx . x x 3 6 4 1 x x 3 4 5 6 7 8 9 X X X X X X X X X x x 1 1 1 . . . . . . x x x x x x x x x x . . x

FLAG: INDICATES THE ONE MAJOR SYMPTOM/PART COMBINATION BY '1'

GENERAL WGG00 Whole product without defectG01 Control / Front / top panelG02 Knob / button (pop in/out)G03 Bezel / discG04 Timer/Programmer / Main switchG05 Selector switchG06 Indicating lamps/ Clock DisplayG07 Indicator lamps / LEDG08 WiringG09 TerminalG10 Mains suppressorG11 TimerG12 Main control PCB / Circuit board / Control panelG13 Motor control PCB / Main circuit boardG14 Push button / Fast freeze switch / Programmer selector switchG15 Push button on/off / Main switch / Touch panel/PCBG16 MicroswitchG17 Door/Lid switchG18 Heating element / Upper grill element / BrownerG19 Lower (base element)G20 Defrost heaterG21 Heating element / Dry heating element / Anti-condensation heaterG22 MotorG23 Starting device , CapacitorG24 Motor overheat/overload protectionG25 Cooling fan assembly / Fan motorG26 Warm air fan motor / Cooling motor fan bladeG27 Tub / Inner liner / Container/inner casing / oven cavityG28 Insulation thermal / acousticG29 Front/right counterweightG30 Tub/Door seal / GasketG31 Shock absorber, SpringG32 Hose tub/pump & Softener/Sump hoseG33 Water system / HosesG34 Filter/Manifold / Outlet filterG35 Condenser / Dry condenser ductG36 Water inlet valveG37 Inlet hoseG38 Drain/Outlet hose / Drip channel / tubeG39 Non return valveG40 ThermostatsG41 Level control deviceG42 Gas burner (except oven cavity burner)G43 Gas ignition deviceG44 ThermocoupleG45 Casing/Cabinet with parts / Side panelG46 Side panelG47 Base/Bottom frame / Casing/wrapper / Housing / BodyG48 Feet/roller feet / wheelG49 Top panel / Upper cover panelG50 Door and door parts / lid / Glass / Outer glassG51 Freezer comp. door w. hinge / Inside of door / GateG52 Trim frameG53 HingeG54 Door rack/ShelfG55 Baskets/Racks / Detergent drawer/boxG56 HandleG57 Glass/plastic/Wire shelves & Flap trimG58 Evaporator trayG59 Basket guide rails/runnerG60 Installation problemG61 Wrong usageG62 Instruction for useG63 LightingG64 AccessoriesG65 FuseG66 Finger / Hook lock of doorG67 Weigh modulateG68 Battery charger / transformerG69 BatteryG70 TankG71 Mechanical pumpG72 Electrical pumpG73 Cord winderG74 Safety valveG75 Power supply cordG76 CapG77 BoilerG78 NozzleG79 Pressure clamp / jawG80 DistributorG81 LidG82 MilG83 RemoteG84 Knife / grater / blade / mixing bladeG85 Transmission / pulley / driving belt / pinionG86 JackG87 Pot / jug / bowlG88 Cooling moduleG89 Solenoid valveG90 SoftwareG91 PackagingG92 Lower cover panel

WASHING / DRYINGW01 Regeneration valve

W02 Water dispenser / Side tank / IWMS (Integrated Washing ManagementSystem)

W03 Detergent compartment / Detergent/Rinse aid dispenserW04 Water softening deviceW05 Overflow protection deviceW06 Level containerW07 Circulation pumpW08 Drain/Outlet pumpW09 Tachometer / Circulation pumpW10 Upper/Lower spray armW11 Bearings / Bearing sealW13 Drum TubW14 Door positioning deviceW15 Boot gasketW16 Transport protection

COOLINGC01 Fridge compressorC02 Freezer compressorC03 Fridge evaporatorC04 Freezer evaporatorC05 Freezer / Fridge systemC06 Capillary tubeC07 DryerC08 Service tubeC09 Lockring connectorC10 Fridge thermostatC11 Freezer thermostatC12 Defrost thermostatC13 ThermometersC14 Icemaker with partsC15 Drain heaterC16 Drink dispenser

COOKINGH01 Cut out switch / Thermal cut out /H02 Hob panel / glassH03 Tap gasH04 Feeding gasH05 Injector gasH06 Oven Gas burnerH07 Radiant hot plateH08 InductorH09 Inner glassH10 Middle glassH11 Upper grill canopyH12 Tray / Broil panH13 Rotisserie motorH14 CatalystH15 MagnétronH16 Diode high voltageH17 Capacitor high voltageH18 Transformer low voltageH19 Transformer high voltageH20 StrierH21 Noise filterH22 Protector of waves

GARMENT CARES01 SoleplateS02 Steam valveS03 Water spray / steam sprayS04 Ironing boardS05 Steam cord

FLOOR CAREF01 BagF02 ButtF03 HosepipeF04 NozzleF05 TubeF06 Communication interfaceF07 Base stationF08 Movement sensorF09 Camera

BEVERAGEB01 Filter holder

KITCHEN APPLIANCE / FOOD PROCESSINGK01 bread carrierK02 grill plateK03 bunwarmer

PERSONAL CARE / HEALTH CAREP04 Cutting blockP05 Removal of hair blockP06 LaserP07 Lamp

BABY CAREM01 Element ultra sonicM02 Transmitter radio / TVM03 Receiver radio / TV

POWER TOOLS / GARDENINGT01 ChuckT02 Gearbox

Section - Defect - Repair Codes www.iriscode.org

EXTENDED CONDITION CODES

X11 At doorX12 At washing chamberX13 At filter sectionX14 At drawerX15 At input sectionX16 At output sectionX17 At upper sideX18 At lower sideX19 At front sideX1A At rear sideX1B At left sideX1C At right sideX1D At inner sideX1E At outer sideX1F At back leftX1G At back middleX1H At back rightX1J At front leftX1K At front middleX1L At front rightX1X Other specific locationX21 During fillingX22 During prewashingX23 During prerinsingX24 During washing / cleaningX25 During heatingX26 During rinsingX27 During postrinsing / clearrinsingX28 While pumping outX29 When spinning during washingX2A During final spinningX2B During dryingX2C While drum is turningX2D While drum is stoppedX2E While taking waterX2F During soaking programX2X Other specific point in washing dishwashing program or operationX31 While opening or closing the door or trayX32 During oven operationX33 During microwave operationX34 During hot plate operationX35 During roastingX36 During bakingX37 During grillingX38 During self-cleaningX3X Other specific point in cooking program or operationX41 During ice making / crushingX42 During water dispensingX43 During superfrostX44 During defrostingX45 During coolingX46 While running fanX47 During compressor stoppedX4X Other specific point in refrigerator / freezer problem or operation

DefectcodesMECHANICAL

A Worn out (or general mechanical defect)A1 MalfunctionB Dirty / cloggedC1 Too wideC2 Too narrowD Cut / brokenD1 Split / tornD2 CRT broken neckE DeformedF SnappedF1 Stuck / jammedF2 TightF4 Kinked / bent / squeezedG Scratched / dented / sharp edgesG1 Display, scratches or external damageG2 DentedG3 Sharp Edges

G3 Sharp EdgesH Cracked / peeled / corroded / melted

H1 Cracked / peeledH2 CorrodedH4 Paint / colour mismatchI Loose / off / strippedI1 Not welded or glued / broken weldI2 Loose parts in tube (visible or not)J Shaky / unstableJ1 Set not levelled properlyJ2 VibratingK3 CRT leak (no vacuum)L Dry (no lubricant)

M1 Blocked / cloggedO Burnt / arcing / missing pixelsV Cracked printed circuit board

ELECTRICAL16 Map data error2 Exhausted / low emission

51 Faulty mains voltageN Defective electrical component / module

O1 CRT geometry out of specO2 CRT convergence out of specO3 CRT focus defectiveO4 CRT / Display purity problemO5 CRT EHT (High Voltage) shortcircuitO6 CRT EHT (High Voltage) flashoverO7 Out-of-spec pixel defects in displayO8 Deflection coil defectiveO9 Noise from CRT / Display or deflection coilQ Short circuitQ1 CRT / Display short circuitR Open circuit

R1 CRT / Display open circuit

R1 CRT / Display open circuitS Leaking (electrical)S1 CRT leaking (electrical)T Bad contact / connectionT1 Bad earth connectionU Open patternW Cold or no soldering [NO LONGER USED]W1 Missing solderW2 Bridged solderingW3 Cracks in solderW4 Solder did not stick to componentW5 Component did not contact solderW6 Lead wire / flat cable is bent / wrong component positionX Bridged solderingY Wrong component / moduleZ Missing component / module

REPAIRCODES1 Software correction / reset

11 Formatted2 Software upgrade3 Product upgrade (on request)4 Remote resolution

41 Remote resolution by interaction with enduser42 Remote resolution by connection to the productA Component ReplacementA1 RefillingA2 Module replacementAF Free of cost partAN New defective partAR Replacement with a refurbished componentAX Replacement by a scrap componentB Mechanical alignmentC Electrical alignment

C1 Software adjustment by internal service menuC2 Software adjustment by external service toolC3 Firmware recoveryC4 Data Backup and RestoreD ResolderingD1 Refitting / putting back in position (connector / tube …)D2 WeldingE CleaningF LubricationG Repaired electrical partsH Repaired mechanical partsI Modification requested by manufacturerI1 Setup for gasJ RemovedK AddedL Functional checkM Specification measurementN MaintenanceO Refurbishing / reconditioning

N MaintenanceO Refurbishing / reconditioningP Preventive parts replacementQ Preventive action without parts replacement

Q1 Preventive software updateR1 Return / reimbursement (repair too expensive)R2 Return / reimbursement (too many visits / repairs)R3 Return / reimbursement (parts not available)R4 Return / reimbursement (impossible to repair)R5 Return / reimbursement (on request of retailer)R6 Return / reimbursement (on request of manufacturer)R7 Return / reimbursement (commercial agreement)R8 Return / reimbursement (spare part exhausted)R9 Return / reimbursement (spare part not created)U Explanation for customerV Cost estimation refusedW Cost estimation with partsX Cost estimation without partsY Return without repair

Y1 ScrappedY2 Scrapped with refundY3 Product transport / forwardingY4 Product installationZ Set exchangeZ0 Product exchange (commercial agreement)Z1 Product exchange (repair too expensive)Z2 Product exchange (too many visits / repairs)Z3 Product exchange (parts not available)Z4 Product exchange (impossible to repair)Z5 Product exchange (on request of retailer)Z6 Product exchange (on request of manufacturer)Z7 Product accessory exchangeZ8 Product exchange (spare part exhausted)Z9 Product exchange (spare part not created)

NTF www.iriscode.org

1 - PRODUCT 2 - PERIPHERALS / MEDIA 3 - CUSTOMER PERCEPTION /DOCUMENTATION 4 - CONNECTIVITY 5 - SERVICE PROVIDER

1

INST

ALL

& SE

TUP

111 - Difficulty with initial tuning112 - Difficulty tuning TV to VCR113 - Difficulty mapping, naming or storing channels11X - Other difficulty with Product setup

121 - No battery fitted122 - Incorrect battery used123 - Battery installed incorrectly124 - Incorrect Power Supply used125 - Power supply connected improperly126 - Incorrect Accessory used12X - Other difficulty with peripherals / media setup

131 - Customer did not read "Quick Start" guide132 - Customer did not read Instruction Manual133 - Wrong explanation in Instruction Manual134 - Confusing Technical Specification13X - Other setup problem related to customerperception / documentation

141 - Not properly connected to aerial142 - VCR not properly connected to TV143 - Surround sound system not properly connected144 - Incorrect antenna used145 - Incorrect connection lead used14X - Other setup problem related to connectivity

151 - Customer not registered with provider15X - Other setup problem related to provider

2

LOCA

L CO

NDIT

IONS

211 - Operating under extreme temperature /humidity conditions212 - Operating under extreme lighting conditions213 - Operating under adverse background noise214 - Mains voltage out of spec21X - Other local conditions affecting the product

221 - Battery discharged222 - Interference from peripheral equipmentconnected / not connected223 - Remote used out of workable area22X - Other local conditions affecting peripherals /media

231 - After checking symptom not found 241 - Poor signal strength in area242 - Equipment outside service area243 - Signal interference connected / not connected244 - Incorrect location of surround speakers245 - Bad antenna installation24X - Other local conditions affecting reception /operation

251 - No PDC / VPS / ShowView service available252 - No NICAM / Stereo service available253 - No Widescreen service available254 - No RDS service available255 - No DAB/DVB service available25X - Other missing service

3

COM

PLEX

ITY

311 - Confusing layout of user controls on set312 - User controls on set too small to operate313 - Poor markings on user controls / connections314 - Poor/ confusing info on display31X - Other problem due to operational complexity ofset

321 - Confusing layout of user controls on remote322 - User controls on remote too small to operate32X - Other problem due to operational complexity ofperipheral

331 - Difficulty operating the set332 - Difficulty operating the remote commander333 - Difficulty operating Timer recording334 - Difficulty operating Teletext335 - Difficulty setting the clock

341 - SCART lead not connected - No AV channel342 - Supplied lead connected incorrectly343 - Incorrect use of digital connection344 - Incorrect IEEE1394 connection34X - Other problem due to complexity ofconnections

4

SOFT

WAR

E / Q

UALI

TY

411 - Software incompatibility with customer product412 - Customer lost Password / Access code

421 - Poor quality storage medium used422 - Damaged storage medium used423 - Incorrect format medium used

431 - Product does not meet customer expectation432 - Picture quality does not meet customerexpectation433 - Audio quality does not meet customerexpectation434 - Cosmetic quality does not meet the customerexpectation435 - Noise level does not meet customerexpectation

441 - Software incompatibility with other product442 - Signal incompatibility with other product

451 - Incorrect software version

NOTE: IN CASE OF A NON-TECHNICAL FAULT, THE NON-TECHNICAL FAULT CODE MUST BE ENTERED IN THE LOCATION FORESEEN FOR THE SECTION CODE

ExtendedSymptomcodes www.iriscode.org

ANALOG ANALOG ANALOG ANALOG ANALOG ANALOGAO - Operating Mode AA - Application Mode AF - Frequency Band AI - I/O Connections AM - Mounting Device AX - Accessory

AO1 PLAYAO2 PAUSEAO3 RECORDAO4 FAST FORWARDAO5 FAST REWINDAO6 REVERSEAO7 CUEAO8 TRACK SKIPAO9 REVIEWAOA COPYAOB HIGH SPEED COPYAOC TIMER PLAYAOD TIMER RECORDAOE RANDOMAOF SLOW MOTIONAOG STILL PICTUREAOH PIP - PICTURE IN PICTUREAOI AUTOMATIC PICTURE MODEAOJ ASPECT MODEAOK SURROUND SOUNDAOL LOUDNESS ONAOM XBS SOUNDAON ZOOMAOO WIDEAOP TELEAOQ MENU MODEAOR MEMORYAOS RESUMEAOT HIBERNATIONAOU n/aAOV n/aAOW n/aAOX OTHER

AA1 TEXT MODEAA2 LOCK MODEAA3 CHILD LOCKAA4 ON SCREEN DISPLAYAA5 TIME-SLIPAA6 Q-LINK / SMARTLINK / NEXT VIEW LINKAA7 EXTERNAL LINKAA8 SHOWVIEW / VIDEO PLUSAA9 VPSAAA EPGAAB RDSAAC CD TEXTAAD ID 3 TAGAAE LINK MODEAAF n/aAAG n/aAAH n/aAAI n/aAAJ n/aAAK n/aAAL n/aAAM n/aAAN n/aAAO n/aAAP n/aAAQ n/aAAR n/aAAS n/aAAT n/aAAU n/aAAV n/aAAW n/aAAX OTHER

AF1 FMAF2 AMAF3 LWAF4 SWAF5 VHFAF6 UHFAF7 n/aAF8 n/aAF9 n/aAFA n/aAFB n/aAFC n/aAFD n/aAFE n/aAFF n/aAFG n/aAFH n/aAFI n/aAFJ n/aAFK n/aAFL n/aAFM n/aAFN n/aAFO n/aAFP n/aAFQ n/aAFR n/aAFS n/aAFT n/aAFU n/aAFV n/aAFW n/aAFX OTHER

AI1 CINCH AUDIOAI2 CINCH VIDEOAI3 SCARTAI4 RGBAI5 COMPOSITE (CVBS / FBAS)AI6 COMPONENTAI7 S-VIDEO / HOSIDENAI8 YUVAI9 AC POWERAIA DC POWERAIB 1.5MMAIC 2.5MMAID 3.5MMAIE 6.3MMAIF BNCAIG HEADPHONEAIH MICROPHONEAII SPEAKERAIJ CENTREAIK FRONTAIL REARAIM SUBWOOFERAIN RFAIO XLRAIP REMOTEAIQ EDITAIR SYSTEM CONNECTIONAIS n/aAIT n/aAIU n/aAIV n/aAIW n/aAIX OTHER

AM1 NO SPECIAL MOUNTINGAM2 STANDAM3 WALL MOUNTEDAM4 CEILING MOUNTEDAM5 CAR MOUNTEDAM6 PULT INSTALLATIONAM7 BELOW THE TABLEAM8 CARRYING CASEAM9 CARRYING POCKETAMA NECK BANDAMB TRIPODAMC BELTAMD STRAPAME HANDLEAMF RAIN COVERAMG DIVING COVERAMH HANDSFREE KITAMI n/aAMJ n/aAMK n/aAML n/aAMM n/aAMN n/aAMO n/aAMP n/aAMQ n/aAMR n/aAMS n/aAMT n/aAMU n/aAMV n/aAMW n/aAMX OTHER

AX1 POWER ADAPTERAX2 CHARGERAX3 REMOTE CONTROLAX4 HEADPHONEAX5 EARPHONEAX6 SPEAKERAX7 ANTENNAAX8 MICROPHONEAX9 TUNERAXA SAT RECEIVERAXB GPS RECEIVERAXC POWER AMPLIFIERAXD DISPLAY / MONITORAXE CARD / SIGNAL ADAPTERAXF FLASHLIGHTAXG CAMERAAXH LENS UNITAXI FILTERAXJ CAR KITAXK POWER CABLEAXL SIGNAL CABLEAXM STYLUS / PICKUPAXN GLASSES / EYEWEARAXO SensorAXP SET TOP BOXAXQ n/aAXR n/aAXS n/aAXT n/aAXU n/aAXV n/aAXW n/aAXX OTHER

DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL

DO - Operating Environment / Function DP - Program Type DN - Networking Environment DI - I/O Connections DH - System Environment Hardware DS - System Environment SoftwareDO1 BIOSDO2 DOSDO3 WINDOWSDO4 LINUXDO5 UNIXDO6 MACDO7 OS2DO8 ANDROIDDO9 n/aDOA n/aDOB n/aDOC n/aDOD MMSDOE E-MAILDOF SMSDOG SMTPDOH POP3DOI APPLE OSDOJ NOVELLDOK n/aDOL n/aDOM n/aDON n/aDOO n/aDOP n/aDOQ n/aDOR n/aDOS n/aDOT n/aDOU n/aDOV n/aDOW n/aDOX OTHER

DP1 WORD PROCESSINGDP2 SPREADSHEETDP3 PRESENTATIONDP4 DATABASEDP5 PICTURE EDITINGDP6 VIDEO EDITINGDP7 AUDIO EDITINGDP8 E-MAIL PROGRAMDP9 INTERNET PROGRAMDPA GAME PROGRAMDPB CD-/DVD BURN PROGRAMDPC FILE MANAGER PROGRAMDPD FORMATTING PROGRAMDPE VIRUS SCANNERDPF FIREWALLDPG NETWORK PROGRAMDPH HOST PROGRAMDPI SYSTEM OPERATION PROGRAMDPJ COMMUNICATION PROGRAMDPK DEVICE DRIVER SOFTWAREDPL VIRUS PROGRAM / INFECTEDDPM NON-STANDARD PROGRAMDPN n/aDPO n/aDPP n/aDPQ n/aDPS n/aDPT n/aDPU n/aDPV n/aDPW n/aDPY n/aDPX OTHER

DN1 TERRESTRIAL ANTENNADN2 CABLE NETWORKDN3 DVB-TDN4 DVB-SDN5 DVB-S2 (HD/UHD)DN6 DVB-CDN7 DVB-HDN8 DVFDN9 SATELLITE AUDIODNA SATELLITE VIDEODNB SATELLITEDNC DIAL-UP MODEMDND ISDN CONNECTIONDNE DSL CONNECTIONDNF GPRSDNG UMTSDNH DECTDNI GSMDNJ DABDNK GPSDNL LANDNM ETHERNETDNN BLUETOOTHDNO INFRARED / IRDADNP WIRELESS / W-LANDNQ WAN (WIDE AREA NETWORK)DNR BROADBANDDNS INTERNETDNT NFCDNU DVB-T2DNV n/aDNW n/aDNX OTHER

DI1 SERIAL RS232 / COMDI2 PARALLEL / CENTRONICSDI3 USBDI4 PS2DI5 VGADI6 DVIDI7 COAXDI8 OPTICALDI9 HDMIDIA HI-8DIB IEEE 1394 / FIRE WIREDIC NETWORK / DATADID IRDADIE PC-CARD SLOTDIF PCMCIADIG PORT REPLICATORDIH IDEDII SCSIDIJ S0 BUSDIK D-SUB 15-PINDIL D-SUB 9-PINDIM HDMI (ARC)DIN n/aDIO n/aDIP DISPLAY PORTDIQ n/aDIR n/aDIS n/aDIT n/aDIU n/aDIV n/aDIW n/aDIX OTHER

DH1 MAINBOARDDH2 PROCESSORDH3 DISK DRIVEDH4 HARD DISKDH5 INTERNAL MEMORYDH6 GRAPHIC CARDDH7 CONTROLLERDH8 GAME CONTROLLERDH9 NETWORK ADAPTERDHA MODEMDHB PCMCIA ADAPTERDHC USB DEVICEDHD STANDARD MOUSEDHE OPTICAL / LASER MOUSEDHF TOUCH PADDHG TRACK BALLDHH TOUCH SCREENDHI DISPLAY / MONITORDHJ PRINTERDHK SCANNERDHL KEYBOARDDHM APP on mobile deviceDHN ROUTERDHO n/aDHP n/aDHQ n/aDHR n/aDHS n/aDHT n/aDHU n/aDHV n/aDHW n/aDHX OTHER

DS1 BIOS VERSIONDS2 PARTITION NUMBERDS3 PORT NAME AND NUMBERDS4 IRQ NUMBERDS5 SYSTEM DRIVER TYPE + VERSIONDS6 RUNNING SERVICE NAMEDS7 TASK / PROCESS NAMEDS8 CERTIFICATE NAME / TYPEDS9 PROTOCOL TYPEDSA DISPLAY MODE / RESOLUTIONDSB CODE TABLEDSC LANGUAGE SETTINGDSD COUNTRY SETTINGDSE n/aDSF n/aDSG n/aDSH n/aDSI n/aDSJ n/aDSK n/aDSL n/aDSM n/aDSN n/aDSO n/aDSP n/aDSQ n/aDSR n/aDSS n/aDST n/aDSU n/aDSV n/aDSW n/aDSX OTHER

MEDIA MEDIA FORMAT FORMAT FORMAT FORMATMA - Analog MD - Digital FA - Audio FV - Video FD - Data FC - AV Codec

MA1 RECORD DISCMA2 AUDIO TAPEMA3 AUDIO MICRO TAPEMA4 VIDEO TAPE / VHSMA5 VIDEO TAPE / VHS-CMA6 VIDEO TAPE / S-VHSMA7 VIDEO TAPE / S-VHS-CMA8 VIDEO TAPE 8 MMMA9 VIDEO TAPE HI-8MAA THERMAL PAPERMAB PLAIN PAPERMAC PAPER PHOTO QUALITYMAD GLOSSY PHOTO PAPERMAE TRANSPARENCIES (OVERHEAD)MAF COLOURED PAPERMAG ENVELOPEMAH LABELMAI CARTONMAJ SLIDEMAK PHOTO FILMMAL n/aMAM n/aMAN n/aMAO n/aMAP n/aMAQ n/aMAR n/aMAS n/aMAT n/aMAU n/aMAV n/aMAW n/aMAX OTHER

MD1 HI-8 VIDEOMD2 DVC-VIDEOMD3 TAPEMD4 CD-ROMMD5 DVD-ROMMD6 CD-RWMD7 DVD+RWMD8 DVD-RWMD9 DVD-RAMMDA DVD+RMDB DVD-RMDC HD-DVDMDD BLU RAY DISC (BD)MDE MULTI MEDIA CARDMDF MEMORY STICKMDG SD MEMORY CARDMDH SD MEMORY CARD MINIMDI CF MEMORY CARDMDJ CF HDDMDK FLASH MEMORYMDL INTERNAL MEMORYMDN FLOPPY DISKMDO HARD DISKMDP STREAMER TAPEMDQ CD MULTI SESSIONMDR VLPMDT VIDEO CDMDU n/aMDV n/aMDW n/aMDY n/aMDZ n/aMDX OTHER

FA1 STEREOFA2 MONOFA3 DOLBYFA4 DOLBY PRO LOGICFA5 DOLBY DIGITALFA6 DTSFA7 SDDS CINEMA SOUNDFA8 THXFA9 PCMFAA DABFAB n/aFAC n/aFAD n/aFAE n/aFAF n/aFAG n/aFAH n/aFAI n/aFAJ n/aFAK n/aFAL n/aFAM n/aFAO n/aFAP n/aFAQ n/aFAR n/aFAS n/aFAT n/aFAU n/aFAV n/aFAW n/aFAY n/aFAX OTHER

FV1 PALFV2 NTSCFV3 SECAMFV4 HDTVFV5 16:9 FORMATFV6 14:9 FORMATFV7 4:3 FORMATFV8 50 HZFV9 60 HZFVA 100HZFVB SP - NORMALFVC LP - LONG PLAYFVD EP - EXTRA LONG PLAYFVE XP - EXTRA HIGH QUALITYFVF CINEMASCOPEFVG LETTERBOXFVH ZOOM MODEFVI 3D MODEFVJ n/aFVK n/aFVL n/aFVM n/aFVN n/aFVO n/aFVP n/aFVQ n/aFVR n/aFVS n/aFVT n/aFVU n/aFVV n/aFVW n/aFVX OTHER

FD1 ZIPFD2 XLSFD3 DOCFD4 PPTFD5 JPGFD6 EXIFFD7 RARFD8 n/aFD9 n/aFDA n/aFDB n/aFDC n/aFDE n/aFDF n/aFDG n/aFDH n/aFDI n/aFDJ n/aFDK n/aFDL n/aFDM n/aFDN n/aFDO n/aFDP n/aFDQ n/aFDR n/aFDS n/aFDT n/aFDU n/aFDV n/aFDW n/aFDY n/aFDX OTHER

FC1 MP3FC2 ATRACFC3 MPEG2FC4 MPEG4FC5 DIVXFC6 DVD-AUDIOFC7 DVD-VIDEOFC8 VCD (VIDEO CD)FC9 SVCDFCA SACD (SUPER AUDIO CD)FCB MVCDFCC HDCDFCD AACFCE HD-DVFCF HIGHMATFCG WMAFCH BMPFCI JPGFCJ EXIFFCK TIFFFCL REGION CODEFCM WMVFCN n/aFCO n/aFCP n/aFCQ n/aFCR n/aFCS n/aFCT n/aFCU n/aFCV n/aFCW n/aFCX OTHER

ExtendedSymptomcodes www.iriscode.org

LOCATION VARIOUS VARIOUS VARIOUS VARIOUS VARIOUSL - LOCATION VT - Time / Colour VC - Battery / Consumption material VP - Physical Environment VS - Situation VF - Free Text Input

L10 TOP LEFTL20 TOP MIDDLEL30 TOP RIGHTL40 CENTER LEFTL50 CENTER MIDDLEL60 CENTER RIGHTL70 BOTTOM LEFTL80 BOTTOM MIDDLEL90 BOTTOM RIGHTLDL DIAGONAL LINE FROM LEFT TOPLDR DIAGONAL LINE FROM RIGHT TOPLXX OTHER

VT1 MORNINGVT2 NOONVT3 AFTERNOONVT4 EVENINGVT5 NIGHTVT6 SPRINGVT7 SUMMERVT8 AUTUMNVT9 WINTERVTA WHITEVTB BLACKVTC REDVTD GREENVTE BLUEVTF YELLOWVTG MAGENTAVTH PURPLEVTI PINKVTJ CYANVTK LIGHTVTL DARKVTM n/aVTN n/aVTO n/aVTP n/aVTQ n/aVTR n/aVTS n/aVTT n/aVTU n/aVTV n/aVTW n/aVTX OTHER

VC1 NICD BATTERYVC2 NIMH BATTERYVC3 LITHIUM ION BATTERYVC4 LITHIUM BATTERYVC5 ALKALINE BATTERYVC6 ZINC-AIR BATTERIESVC7 MERCURY BATTERYVC8 PB BATTERYVC9 PRODUCT SPECIFIC BATTERYVCA INK COLOURVCB INK BLACKVCC TONERVCD THERMAL TRANSFER FOILVCE THERMAL TRANSFER PAPERVCF FILTERVCG BAGVCH BRUSHVCI PADVCJ BLADEVCK LAMPVCL FOILVCM n/aVCN n/aVCO n/aVCP n/aVCQ n/aVCR n/aVCS n/aVCT n/aVCU n/aVCV n/aVCW n/aVCX OTHER

VP1 EXTREME HEATVP2 EXTREME COLDVP3 EXTREME HUMIDITYVP4 EXTREME DRYVP5 HIGH PRESSUREVP6 LOW PRESSUREVP7 HIGH SPEEDVP8 LOW SPEEDVP9 AT HIGH POWER / VOLTAGEVPB AT LOW POWER / VOLTAGEVPC HIGH NOISE LEVELVPE LOW NOISE LEVELVPF SILENCEVPG MUSICVPH SPEECHVPI SMALL ROOMVPJ LARGE ROOMVPK DIRTY ENVIRONMENTVPL CLEAN ENVIRONMENTVPM SMOKED ENVIRONMENTVPN ORIGINAL PACKINGVPO FOREIGN PACKINGVPP FULLVPQ EMPTYVPR FILLING 10% - 30%VPS FILLING 40% - 60%VPT FILLING 70% - 90%VPU USED IN STONE HOUSE / WALLVPV USED IN WOODEN HOUSE / WALLVPW n/aVPY n/aVPZ n/aVPX OTHER

VS1 INSIDEVS2 OUTSIDEVS3 AT THE BEACHVS4 IN THE MOUNTAINSVS5 UNDER WATERVS6 IN AN AIRPLANEVS7 ON A BOATVS8 IN A TRAINVS9 IN A CARVSA ON A (MOTOR)BIKEVSB USED IN FOREIGN COUNTRYVSC AT THE BEGINNINGVSD AT THE ENDVSE WHILE DRIVINGVSF WHILE WALKINGVSG WHEN NOT MOVINGVSH WHEN OPENVSI WHEN CLOSEVSJ EXCESSIVE USINGVSK LOW / RARE USINGVSL PROFESSIONAL USINGVSM UNUSEDVSN UNPACKEDVSO PROBLEM WITH SELF RECORDEDVSP PROBLEM WITH PRE RECORDEDVSQ PROBLEM AT AUTO STARTVSR PROBLEM AT MANUAL STARTVSS AFTER SETUP / INSTALLATIONVST AT REMOTE OPERATIONVSU AFTER CLEANINGVSV DOWNLOADVSW UPLOADVSX OTHER

VF1 ERROR CODEVF2 OPERATION TIMEVF3 INSTALLATION DATEVF4 SOFTWARE VERSIONVF5 PRODUCTION DATE/CODEVF6 CHANNELVF7 FREQUENCYVF8 SPECIFIC MEDIUM TYPEVF9 RELATED KEYVFA COMPONENTS ID NUMBERVFB MODIFICATION TYPEVFC RELATED MENU ITEMVFD RELATED OPERATION / MODEVFE CAR VEHICLE IDVFF MILEAGE / KILOMETRE COUNTVFG OPERATING DISTANCEVFH VALUE / LEVEL OF SETTINGVFI VOLTAGEVFJ CONSUMPTIONVFK MEASUREMENTS / DIMENSIONSVFL VOLUME / CAPACITYVFM PAGE NUMBERVFN BRAND NAMEVFO MODEL NAMEVFP BOOT COUNTVFQ n/aVFR n/aVFS n/aVFT n/aVFU n/aVFV n/aVFW n/aVFX OTHER

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NOTICE: USE OF EXTENDED IRIS CODES IS OPTIONAL AND DEPENDES ON COMPANYREQUIREMENTS.BASIC PRINCIPLE OF EXTENDED IRIS CODES

1.BASIC USEBASICALLY THE "SECTION CODE" FIELD CAN BE USED FREELY TO ENTER EITHER:

"STANDARD" (TECHNICAL) IRIS SECTION CODES●

"NON-TECHNICAL FAILURE" (NTF) CODES●

SIMPLE THREE_BYTE EXTENDED CONDITION CODES●

(DUE TO THEIR DIFFEREN BASIC STRUCTURE,COMMON CODES THAT MIGHT CREATE CONFUSION WILL NOT EXIST)SECTIONCODE,

NTF Code, orEXT.

CONDITONCODE

CONDITIONCODE

SYMPTOMCODE PCB REF.NO. PART NO. DEFECT

CODEREPAIRCODE QTY FLAG

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 01 3 3 7 9 20 2 2 2 1

2. ADVANCED USEA "STANDARD" IRIS LINE IN WHICH THE CONDITION CODE CONTAINS THE LETTER "X" IS CONVERTED INTO AN "EXTENDED"S IRIS LINE.

CONDITIONCODE

EXTENDEDCONDITION

CODEDETAIL 1 DETAIL 2

0 0 X 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00 1 3 3 7 9 20 2 2 2 1

VERSION/CHANNEL/REQUENCY/INFORMATION

OTHER EXTRADATA (e.g.SERVCIEPROVIDER)TO BEFURHTHERDEFINED

BASIC SCREENLOCATION MATRIX

BASIC MATRIX10 20 30

40 50 60

70 80 90

DETAILED MATRIX

11 12 13

14 15 16

17 18 19

21 22 23

24 25 26

27 28 29

31 32 33

34 35 36

37 38 39

41 42 43

44 45 46

47 48 49

51 52 53

54 55 56

57 58 59

61 62 63

64 65 66

67 68 69

71 72 73

74 75 76

77 78 79

81 82 83

84 85 86

87 88 89

91 92 93

94 95 96

97 98 99

L10 TOP LEFTL11 TOP LEFT L11L12 TOP LEFT L12L13 TOP LEFT L13L14 TOP LEFT L14L15 TOP LEFT L15L16 TOP LEFT L16L17 TOP LEFT L17L18 TOP LEFT L18L19 TOP LEFT L19

L30 TOP RIGHTL31 TOP RIGHT L31L32 TOP RIGHT L32L33 TOP RIGHT L33L34 TOP RIGHT L34L35 TOP RIGHT L35L36 TOP RIGHT L36L37 TOP RIGHT L37L38 TOP RIGHT L38L39 TOP RIGHT L39

L50 CENTER MIDDLEL51 CENTER MIDDLE L51L52 CENTER MIDDLE L52L53 CENTER MIDDLE L53L54 CENTER MIDDLE L54L55 CETNER MIDDLE L55L56 CENTER MIDDLE L56L57 CENTER MIDDLE L57L58 CENTER MIDDLE L58L59 CENTER MIDDLE L59

L70 BOTTOM LEFTL71 BOTTOM LEFT L71L72 BOTTOM LEFT L72L73 BOTTOM LEFT L73L74 BOTTOM LEFT L74L75 BOTTOM LEFT L75L76 BOTTOM LEFT L76L77 BOTTOM LEFT L77L78 BOTTOM LEFT L78L79 BOTTOM LEFT L79

L70 BOTTOM RIGHTL71 BOTTOM RIGHT L91L72 BOTTOM LEFT L72L73 BOTTOM LEFT L73L74 BOTTOM LEFT L74L75 BOTTOM LEFT L75L76 BOTTOM LEFT L76L77 BOTTOM LEFT L77L78 BOTTOM LEFT L78L79 BOTTOM LEFT L79

LH1 HORIZONTAL LINE AT 11LH2 HORIZONTAL LINE AT 14LH3 HORIZONTAL LINE AT 17LH4 HORIZONTAL LINE AT 41LH5 HORIZONTAL LINE AT 44LH6 HORIZONTAL LINE AT 47LH7 HORIZONTAL LINE AT 71LH8 HORIZONTAL LINE AT 74LH9 HORIZONTAL LINE AT 77

L20 TOP MIDDLEL21 TOP MIDDLE 21L22 TOP MIDDLE 22L23 TOP MIDDLE 23L24 TOP MIDDLE 24L25 TOP MIDDLE 25L26 TOP MIDDLE 26L27 TOP MIDDLE 27L28 TOP MIDDLE 28L29 TOP MIDDLE 29

L40 CENTRE MIDDLEL41 CENTRE MIDDLE 41L42 CENTRE MIDDLE 42L43 CENTRE MIDDLE 43L44 CENTRE MIDDLE 44L45 CENTRE MIDDLE 45L46 CENTRE MIDDLE 46L47 CENTRE MIDDLE 47L48 CENTRE MIDDLE 48L49 CENTRE MIDDLE 49

L60 CENTRE RIGHTL61 CENTRE RIGHT 61L62 CENTRE RIGHT 62L63 CENTRE RIGHT 63L64 CENTRE RIGHT 64L65 CENTRE RIGHT 65L66 CENTRE RIGHT 66L67 CENTRE RIGHT 67L68 CENTRE RIGHT 68L69 CENTRE RIGHT 69

L80 BOTTOM MIDDLEL81 BOTTOM MIDDLE 81L82 BOTTOM MIDDLE 82L83 BOTTOM MIDDLE 83L84 BOTTOM MIDDLE 84L85 BOTTOM MIDDLE 85L86 BOTTOM MIDDLE 86L87 BOTTOM MIDDLE 87L88 BOTTOM MIDDLE 88L89 BOTTOM MIDDLE 89

LV1 VERTICAL LINE AT 11LV2 VERTICAL LINE AT 12LV3 VERTICAL LINE AT 13LV4 VERTICAL LINE AT 21LV5 VERTICAL LINE AT 22LV6 VERTICAL LINE AT 23LV7 VERTICAL LINE AT 31LV8 VERTICAL LINE AT 32LV9 VERTICAL LINE AT 33

Symptomtable - IRIS-Code

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