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Innovation in creating a strategic plan for research within an academic community
Transcript of Innovation in creating a strategic plan for research within an academic community
Accepted Manuscript
Innovation in creating a strategic plan for research within an academic community
Kaitlin M. Best, MS, RN, Doctoral candidate, Olga Jarrín, PhD, RN, Claire M. FaginFellow National Hartford Center of Gerontological Nursing Excellence, Alison M.Buttenheim, PhD, MBA, Assistant Professor of Nursing, Kathryn Bowles, PhD, RN,FAAN, van Ameringen Endowed Professor in Nursing Excellence, Director of theCenter for Integrative Science in Aging, Martha A. Q Curley, PhD, RN, FAAN, Ellenand Robert Kapito Professor in Nursing Science
PII: S0029-6554(15)00038-X
DOI: 10.1016/j.outlook.2015.01.005
Reference: YMNO 1019
To appear in: Nursing Outlook
Received Date: 17 October 2014
Revised Date: 4 January 2015
Accepted Date: 10 January 2015
Please cite this article as: Best KM, Jarrín O, Buttenheim AM, Bowles K, Q Curley MA, Innovation increating a strategic plan for research within an academic community, Nursing Outlook (2015), doi:10.1016/j.outlook.2015.01.005.
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Innovation in creating a strategic plan for research within an academic community
Kaitlin M. Best,a MS, RN aDoctoral candidate
University of Pennsylvania School of Nursing 418 Curie Blvd
Philadelphia, PA 19104 USA
Olga Jarrín,b PhD, RN bClaire M. Fagin Fellow
National Hartford Center of Gerontological Nursing Excellence University of Pennsylvania School of Nursing
418 Curie Blvd Philadelphia, PA 19104 USA
Alison M. Buttenheim,c PhD, MBA
cAssistant Professor of Nursing University of Pennsylvania School of Nursing
418 Curie Blvd Philadelphia, PA 19104 USA
Kathryn Bowles,d PhD, RN, FAAN
dvan Ameringen Endowed Professor in Nursing Excellence Director of the Center for Integrative Science in Aging
University of Pennsylvania School of Nursing 418 Curie Blvd
Philadelphia, PA 19104 USA
Martha A. Q. Curley,e PhD, RN, FAAN eEllen and Robert Kapito Professor in Nursing Science
University of Pennsylvania School of Nursing 418 Curie Blvd
Philadelphia, PA 19104 USA Corresponding author and request for reprints: Martha A.Q. Curley, RN, PhD, FAAN University of Pennsylvania Claire M. Fagin Hall 418 Curie Boulevard - #424 Philadelphia, PA 19104-4217 USA
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Office Phone: (215) 573-9449 Funding: None Keywords: Research priorities; Nursing science; Strategic initiative Text pages: 12 Tables: 1 Figures: 2
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Abstract Strategic planning for research priorities in schools of nursing requires consensus building and
engagement of key stakeholders. However, traditional approaches to strategic planning using
workgroups and committees sometimes result in low rates of faculty participation and fail to
engage other important stakeholders. The purpose of this article is to describe the unique low-
cost, high-yield processes that contributed to the rapid development of our school’s strategic
research plan over the course of one month. Using the name recognition of the National
Collegiate Athletic Association’s annual basketball tournament, we were able to encourage high
levels of participation by faculty, doctoral students, and post-doctoral fellows in not only
developing a consensus around eight broad lines of inquiry, but also offering tangible
recommendations for accomplishing those goals within the next five years. Other schools of
nursing seeking to evaluate their research enterprise and align their science with national
priorities could easily replicate this approach.
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Introduction
Achieving consensus around a strategically planned research agenda is no small matter. It
requires balancing the successful trajectories of established academic researchers with the need
for cutting-edge innovation. Meanwhile, many academic nurses find themselves in a rapidly
changing research environment, wherein new patient-centered methodologies (Patient Centered
Outcomes Research Institute, 2013), an emerging emphasis on incorporation of biomarkers
(National Institute of Nursing Research, 2011), and need to increase research training
opportunities for younger nurses (Institute of Medicine, 2010) are defining features. Research
communities are being challenged to come together to hold meaningful dialogues about these
issues, while also proposing rapidly responsive solutions.
Strategic planning is a “systematic process of envisioning a desired future, and translating this
vision into broadly defined goals or objectives and a sequence of steps to achieve them” (Luthra,
2007). Unlike long-range planning, strategic planning “focuses on the near future (3-5 years) and
assumes that an organization’s environment is in flux (Mizrahi & Davis, 2008).” Traditional
approaches to strategic planning in academic settings have involved either face-to-face meetings
of select representatives of the faculty (i.e. committees) (Kulage et al., 2013; Milone-Nuzzo &
Lancaster, 2004; Peirce, Cook & Larson, 2004), or iterative multistage Delphi surveys (Hasson,
Keeney & McKenna, 2000). However, these processes frequently do not engage the entire school
in conversations about the future of the research enterprise or capture the perspectives of diverse
stakeholders, such as doctoral students and post-doctoral fellows. Increasing student input on the
scientific development of academic environments is particularly important for continuing the
generation of high-impact nursing science (Potempa & Tilden, 2004). Furthermore, previous
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projects in this area have been top-down approaches initiated by the dean of nursing (Peirce,
Cook & Larson, 2004), or reactions to the pressure of external funding climates (Kulage et al.,
2013; Milone-Nuzzo & Lancaster, 2004). By contrast, our faculty recognized the benefits of a
proactive approach to enable quick and decisive responses to emerging research trends and
funding opportunities. Rather than waiting for our new dean to conquer institutional inertia, we
utilized a period of transition within our school’s leadership as an opportunity to reexamine our
research priorities and develop recommendations grounded in extensive self-knowledge, which
will provide an ideal starting point for our collaborative work moving forward.
Very few peer-reviewed articles have been published outlining approaches to strategic planning
for research in academic nursing (Kulage et al., 2013; Milone-Nuzzo & Lancaster, 2004; Pierce,
Cook & Larson, 2004). Therefore, the purpose of this article is to describe the processes that
contributed to our strategic research plan and the products of our work. Although there may be
some aspects of our experience that are unique to our institution, we believe that the process
itself is worth replicating because of the excitement and unprecedented levels of involvement
that it inspired within our community. It engaged all faculty and doctoral students to reflect on
the aims of our science, and renewed their commitment to building a research agenda benefitting
this and future generations of our students and patients.
Methods
In the Fall of 2013, the Research Center Directors and the Research Committee of the School of
Nursing convened a series of joint meetings to discuss directions for future research within the
school. Our School of Nursing is consistently ranked in the top 10 for NIH funding, and consists
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of approximately 57 standing faculty, 7 research/practice faculty, 14 post-doctoral fellows, and
85 doctoral students spanning seven research centers that focus on geriatrics, global women's
health, health equity, health outcomes and policy, health transitions, biobehavioral research
including developmental disabilities and autism, and nursing history. The Research Committee,
charged with examining the research mission of the school and advising the Dean and the
Faculty Senate on policies related to research, includes the Associate Dean for Research, three
members of the standing faculty, one member of the research faculty, one student from the
Doctoral Student Organization and one post-doctoral fellow. With the support of the seven
Center Directors, the Research Committee took the lead in designing and implementing a plan
that engaged faculty, current doctoral students, and post-doctoral fellows in the construction of a
strategic plan to guide our research community over the next five years. With a Spring timeline
and desire to engage the School’s research community in a creative and fun process, we
brainstormed a few possible themes and quickly chose basketball. During the month of March,
the Research Committee utilized an iterative process, themed after the National Collegiate
Athletic Association’s (NCAA) basketball tournament bracketing system, to generate research
ideas and immediate actions for positioning the School of Nursing for future success. The
process of idea generation and prioritization is presented here.
The NCAA’s Division I Basketball Championships, popularly termed March Madness®, is a
single-elimination, rank-order tournament played each spring to determine the top-ranking
college basketball teams (National Collegiate Athletic Association, 2014). Winning teams from
Division I schools around the United States are invited to participate, and “seeded” or ranked
based on their records relative to other schools divided across four regions. The ranked teams in
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each region are organized into a single-elimination bracket, which pits lower-ranked teams
against higher-ranked teams (Figure 1). A loss leads to elimination from further participation in
the tournament (i.e. single-elimination). Each round of play yields progressive elimination of
teams; although 64 teams are initially invited to participate, the elimination of losing teams
winnows the field to the sixteen, eight, and four competing teams, followed by the final National
Championship game. We adapted this process to develop an online, rank-ordered, pair-sorting
method for nursing faculty and pre/post-doctoral scholars to vote on the school’s top research
priorities.
Given the popularity and general enthusiasm for the March Madness® competition, we felt that
important groundwork was already laid for launching an initiative to obtain faculty and student
feedback. A general outline of the process and timeline is shown in Figure 2, which was carried
out from March 3, 2014 to April 6, 2014. First, for week one blank posters and markers were
placed in a public lounge outside of faculty and student offices, and e-mails were sent
encouraging respondents to visit the lounge to answer the question, “What are the transformative
research priorities for the nation’s health in the next three to five years?” Incentives were
provided in the form of snacks and beverages in the lounge and placing basketball-themed
balloons and posters throughout the school increased visibility. Research committee members
staffed the lounge throughout the day to engage visiting faculty and students in meaningful
dialogues and to encourage written responses. Reminder e-mails with encouraging quotes and
feedback on the volume of responses received thus far were sent throughout the first week.
Faculty and students were also provided with the option of submitting their responses via e-mail,
if they were not able to be present in the school.
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At the end of the first week, research assistants photographed and transcribed verbatim the
responses that had been hand-written on the posters. One of the authors (K.M.B.) then condensed
the responses into emerging categories, preserving the original responses for review by the
Research Committee. Committee members and Research Center Directors then refined and
prioritized the final list of 32 statements, which were divided into four topical areas and paired
based on highest to lowest rankings within each quadrant (Figure 1) to create the following
week’s “bracket.” Using Qualtrics survey software (Qualtrics, 2014) all faculty and students
within the school were contacted by email to participate in week two, in which respondents
selected their top-ranking priority within each pair to advance the top research priorities for the
future. Participants were unaware of the rank-order and the paired items were presented
randomly, with higher ranked items sometimes appearing first, and sometimes appearing last. A
“wildcard” free response section was also provided, in order to capture any new ideas garnered
while participating in the survey.
To maintain momentum and enthusiasm, an initial “Top Sixteen” survey was released on
Monday and responses were required within 48 hours, to facilitate the release of the “Top Eight”
and “Top Four” surveys on Wednesday and Friday of the same week, respectively. Responses
were assigned a value of 1 if the first member of a pair was selected, and 2 if the other statement
was chosen. Built-in analytics in the Qualtrics software were used to obtain mean scores and
standard deviations for each response pair, with means less than 1.5 indicating support for the
first statement and scores greater than 1.5 demonstrating consensus for the second statement.
Two of the authors (K.M.B., M.A.Q.C.) again matched the highest scoring responses with the
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lowest scoring responses within each quadrant to form the next round’s survey. Responses at
every stage of the process were anonymous, although respondents were asked their role within
the school (i.e. faculty, doctoral student, post-doctoral fellow, etc.) in order to track overall
participation rates.
The top research priorities were used as the starting place for the next community conversation
that generated ideas for how the school could position itself to “compete” in these areas. Armed
with a list of nursing research priorities, the process was re-started in week three. Respondents
were asked a second question, “What do we need to do now to be positioned to compete in these
top game-changing research areas?” Blank posters and markers were again placed in a public
lounge outside of faculty and student offices, and a similar process of transcription and category
generation was followed. Once the 32 statements were finalized, a second set of brackets was
created and opened up for voting in week four. The process concluded after responses to the final
week four survey were tallied.
Findings
Over the course of a month the walls of the central lounge area were literally covered with ideas
big and small. There were 133 discrete statements written on the blank posters in response to the
week one question, “What are the transformative research priorities for the nation in the next
three to five years?” The responses included both short, bulleted points offered by individual
faculty and students, as well as paragraph length, typed statements from entire research centers.
All of the statements were consolidated into 32 categories, which broadly reflected themes such
as care delivery models, new science, vulnerable populations and community-based care. The
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Research Center Directors and the Research Committee rank-ordered the 32 categories in order
of importance. The categories were then paired based on highest and lowest rankings per
quadrant for the purposes of week two voting.
After the first week, 103 completed surveys were submitted for the “Top Sixteen” voting. Of the
100 respondents who provided their “player association,” or role within the school, the majority
of respondents reported being standing faculty or doctoral students. The survey methodology
elicited feedback from 71% of standing and research/practice faulty, and 51% of doctoral
students. Item scores ranged from 1.18 (SD 0.38), indicating overall support for the first member
of a given pair, to 1.75 (SD 0.44), reflecting a consensus vote for the second statement.
In addition to the 16 categories that were selected to move on to the next round based on their
scores, four of the original 32 statements were separated by a single digit vote, so they were
moved into the next round of voting. There were also two wild-card statements that were not
captured by the original 32 statements, so they were brought forward as well.
In total, the second phase of week two voting included 22 statements arranged into eleven pairs.
There were 109 completed surveys submitted for the “Top Eight” voting. Almost all of the
respondents provided their “player association,” and the response levels by position were similar
to the first survey. In fact, there appeared to be slightly higher participation among standing
faculty and research/practice faculty, with response rates of 81% and 86%, respectively (Table 2).
Over half (57%) of the school’s doctoral students voted as well. Item scores ranged from 1.32
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(SD 0.38) to 1.83 (SD 0.44). Due to close ties among several statements and a lack of score
variability, the list of priority research areas was finalized with eight topics (Table 1).
To re-start the idea generation process in week three, there were 80 discrete statements written
on blank posters in response to the question, “What do we need to do now to be positioned to
compete in these top game-changing research areas?” The responses again included both short,
bulleted points offered by individual faculty and students, as well as lengthier, typed statements
and clips from newspaper articles with highlighted quotes. All of the statements were
consolidated into 32 categories, which broadly reflected themes such as building alternative
research partnerships, realigning resources, optimizing organizational structure and focusing on
innovation. The categories were again paired for the purposes of survey voting, after the
Research Center Directors and Research Committee members rank-ordered the statements in
order of importance.
There were 106 completed surveys submitted during the first phase of week four voting. As in
previous rounds, the majority of respondents were standing faculty or doctoral students. There
was a 100% response rate among research/practice faculty, and standing faculty responses were
maintained at 71%. Item scores ranged from 1.14 (SD 0.35) to 1.67 (SD 0.47). In addition to the
16 categories that were selected to move on to the next round based on their scores, four of the
original 32 statements were separated by a single digit vote, so they were moved into the next
round of voting. There were also six wild-card statements that were brought forward.
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In total, the second phase of week four voting included 26 statements arranged into thirteen pairs.
There were 103 completed surveys submitted during this voting period. The response levels by
position were similar to the first phase of voting. In fact, there appeared to be slightly higher
participation among standing faculty and doctoral students, with response rates of 76% and 51%,
respectively. There appeared to be lower participation by the research/practice faculty during this
phase of voting. Item scores ranged from 1.28 (SD 0.30) to 1.80 (SD 0.40). As in week two, due
to close ties among several statements, the list of priority actions was finalized with eight topics
(Table 1).
Discussion and Recommendations
Using the framework of competitive, tournament-style bracketing provided a novel and exciting
approach to soliciting feedback from faculty and students throughout the school regarding our
strategic plan for research over the next five years. This was evidenced by the number of
responses recorded during the free response periods, as well as the high and sustained level of
response rates throughout the two rounds of repeated surveys: among standing faculty, response
rates never dropped below 71%. Previous initiatives for developing research priorities in schools
of nursing have seen lower response rates, ranging from 25% (Peirce, Cook & Larson, 2004) to
58% (Kulage et al., 2014). Respondents expressed their enthusiasm for the process through
anonymous comments on the Qualtrics surveys, and there was a general excitement throughout
the school for the month that the initiative was being carried out. Furthermore, the process
provided a quantifiable way to achieve consensus around a research agenda, while preserving the
anonymity of respondents.
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The entire initiative took place over the course of a single month. As such, it required a fast
turnaround from both the organizers and respondents. An entire week was devoted to each free
response period, but several phases of voting were compressed into the following week. This
approach strongly contrasts with those reported by other, similar institutions, where workgroups
may engage in identifying goals and developing recommendations by holding repeated meetings
over several months, and the entire process might take up to 18 months (Kulage et al., 2014). It
was felt that the fast turnaround provided by our approach helped to maintain high energy and
enthusiasm among participants, which in turn drove the sustained levels of involvement that
were achieved.
Humorous and informative emails were sent frequently by the Chair of the Research Committee
to keep the nursing research community informed and engaged. Additionally Research
Committee members and Center Directors encouraged participation among their colleagues over
the course of the month. Many attempts were made throughout the process of organizing the
strategic planning process to ease the burden of participation. By providing numerous avenues
for registering feedback during the free response periods (i.e. e-mail, writing on posters, and wild
card responses), as well as anonymous survey responses, this approach ensured that a large
diversity of opinions were captured. Furthermore, the free responses made it possible to identify
areas of high interest early in the process.
This approach was not without limitations. Although the intention of the single-elimination
March Madness® model is to hone each of the quadrants down to the four top responses, it did
not seem appropriate statistically to choose one statement over another in cases where they
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differed by a single vote. It was sometimes difficult to pair statements across quadrants when
they seemed radically different, and many respondents reported wanting to vote within a given
quadrant, rather than across them. However, a hidden benefit of the approach was that it forced
respondents to think about research priorities and actions outside of their own personal areas of
interest, and to instead think more globally about what would be strategic for the entire
community. As with any survey methodology, anonymous reporting of ideas during the free
response period may have biased responses toward more vocal individuals, leading some ideas to
get lost. Finally, although it was felt overall that the bracketing approach stimulated a great deal
of interest and a high level of involvement, gradual attrition was noted towards the end of the
month. Leadership by dedicated and energetic individuals was needed to maintain momentum
throughout the process.
Conclusions
In this paper, we have presented our experience with a quick and engaging way to solicit
feedback from all members of the research community in the process of developing a new
research agenda. Using the name recognition of NCAA basketball’s March Madness®, we were
able to encourage high levels of participation by faculty, doctoral students, and post-doctoral
fellows in not only developing a consensus around eight broad lines of inquiry, but also offering
tangible recommendations for accomplishing those goals within the next five years. This
approach was lower cost than bringing in external consultants, and it yielded a high rate of return.
The resulting Collaborative Report will be used as the basis for further strategic planning by our
new dean of nursing. The March Madness® executive report on research and action priorities
was distributed to the Faculty Senate and our new Dean in the Summer of 2014. The report will
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serve as a starting place for our next faculty retreat, and task forces are already addressing some
of the action items. Additionally, the report is a key document forming our School’s FY 2015-
2020 strategic plan. It is our hope that the broad consensus achieved by engaging stakeholders at
different levels of the research process will enable rapid and enthusiastic implementation of
recommended actions. Other schools seeking to evaluate their research enterprise and align their
science with national priorities could easily replicate this approach.
Acknowledgements The FY 2013-2014 Research Committee included Martha A.Q. Curley (Chair), Kathryn Bowles
(Co-Chair), Alison Buttenheim, Karen Hirschman, Yvonne Paterson, Olga Jarrín, and Danielle
Altares Sarik. The Research Center Directors were Linda Aiken, Kathryn Bowles, Julie Fairman,
Loretta Sweet Jemmott, Mary Naylor, Barbara Riegel, and Lynn Sommers. We appreciate the
creative efforts of Ms. Shaunna Lee, the production efforts of Mr. Glen Thomas, and the
pragmatic support provided by Ms. Laila Balkhi.
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Figure 1. Sample tournament bracket
Adapted from the National Collegiate Athletic Association’s (NCAA) Division I Basketball Championship bracketing system (NCAA, 2014).
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Figure 2. Tournament-themed approach to bracketing research priority rankings
Week 1
• Question: "What are the transformative research priorities for the nation in the next 3-5 years?"• Free text responses reduced to 32 statements• 32 statements were rank-ordered, placed into 4 quadrants then paired within quadrant
Week 2
• Two successive rounds of voting• 32 statements in "Top Sixteen" - 12 eliminated, 2 wild cards added• 22 statements in "Top Eight" - 14 statements eliminated
Week 3
• Question: "What do we need to do now to be positioned to compete in these top game-changing research areas?"• Free text responses reduced to 32 statements• 32 statements were rank-ordered, placed into 4 quadrants then paired within quadrant
Week 4
• Two successive rounds of voting• 32 statements in "Top Sixteen" - 12 eliminated, 6 wild cards added• 26 statements in "Top Eight" - 18 statements eliminated
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Table 1. List of final research and action priorities
Top Research Priorities Top Action Priorities • Develop, implement, and evaluate novel
behavioral interventions that improve health and reduce risk for individuals and populations.
• Engage communities to build healthy and sustainable environments.
• Develop and test interventions and deploy policies that reduce health disparities and promote health equity for all.
• Re-engineer care delivery to maximize quality and manage finite resources.
• Identify health outcomes most important to patients with the highest burden of disease, and measure the quality and success of our healthcare interventions and systems on those outcomes.
• Speed the pace of dissemination and implementation of evidence-based practices in care settings and communities.
• Harness innovative technologies to improve the health of individuals and communities.
• Promote inter-professional research teams to develop innovative solutions for individual and population-based health.
• Build a Biostatistics-Evaluation-Collaboration-Consultation-Analysis lab to promote stellar research design and analysis.
• Establish innovative research methodologies using health technology, telehealth and mobile applications that lead to behavioral change, symptom management, community wellness, and healthcare access.
• Re-think the current research centers; focus on the future and consider combining and/or eliminating centers.
• Examine how well the expertise of our current faculty matches both public and private funders’ priorities, then hire deficits that will leverage us for the future.
• Strengthen pragmatic support provided to investigators, unburdening them so that they will jump at an opportunity to expand research portfolio.
• Re-think our structure to better integrate teaching and research missions, and facilitate research productivity.
• Resource the research centers so that each includes a high level administrator, who is a grant seeker, grant writer, regulatory expert, and financier.
• Partner with city, state, and federal government organizations to increase dissemination and public health impact.