Bank financing to small and medium-sized enterprises (SMEs) in Colombia
Corporate financing, management, and organisation in small and medium-sized manufacturing firms: An...
Transcript of Corporate financing, management, and organisation in small and medium-sized manufacturing firms: An...
This chapter has been published in K. Bluhm, and R. Schmidt, (eds.): Change in SMEs: Towards a new European capitalism? (pp. 58-76). Palgrave: Basingstoke.
Corporate financing, management, and organisation in
small and medium-sized manufacturing firms: An Anglo-
German comparison
By Mike Geppert and Bernd Martens
1. Introduction
In this chapter we will analyse corporate financing,
management and organisation of manufacturing small and
medium-sized enterprises (SMEs) from a comparative angle.
Our comparison of German companies with its counterparts
British proves to be quite important, as this method
helps us to better understand the direction and depth of
the current changes in Germany and what is more to put
these in a broader international perspective.
There is an ongoing debate about whether national
institutions retain their importance to understand what
is going on inside business firms or whether they are
declining, especially through the increasing impact of
internationalisation of capital markets and corporate
financing, in recent international management research.
Besides economic and technological pressures, the rise of
global institutions is seen as leading to convergence of
at level of the nation state. Related to the idea of
global isomorphism, it is assumed that organisations and
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organisational structures are becoming increasingly
similar across borders. In the centre of debate is the
future of coordinated market economies, as Germany, where
a transformation of core features, such as company
financing by banks, is predicted. Thus, some scholars,
e.g. Höpner (2003), Beyer and Höpner (2004), and Lane
(2006), see the influence of ‘shareholder value’ as
crucial to understand the current institutional change in
coordinated market economies such as Germany. Especially
changes in the German financial sector, it is argued,
have irreversible effects on the German business system
as a whole. It is assumed, in other words, that Germany
moves closer towards ‘shareholder value’ capitalism and
that this has already knock on effects on other features
of the societal system, as e.g. on the industrial
relations system, especially on the role of Mitbestimmung
(direct workers participation) in firms, the educational
system, and accordingly on the organisation of German
firms.
What is striking is that most of the arguments about
internationalisation and increasing ‘shareholder value
pressures’ on the German production model, are often not
representative enough to generalise across industrial
sectors and company sizes. Many arguments about changes
of the ‘German model’ of capitalism are based on recent
strategic decisions of large firms. For example Höpner’s
convergence thesis about the ‘Durchkapitalisierung’
2
(marketization) of former non-market organised processes
in Germany (2003: 229) are based on the analysis of
changes of career patterns, bank monitoring, management
pay, and industrial relation issues in the 40 largest
stock-market listed companies in Germany. There have
rarely been any systematic studies, however, about how
small and medium-sized enterprises (SMEs) react to recent
capital market pressures, especially in Germany and, what
is more, the knowledge about corporate financing of SMEs
in the UK is also rather limited. One important issue
addressed in this chapter is whether German SMEs become
more similar to their British counterparts due to
institutional change in the financing sector. By taking a
comparative angle we are going beyond the debate mainly
concerned about institutional isomorphism and diffusion
of shareholder value practices. Insofar we respond to
Arndt Sorge’s concern who is stressing that it is
‘extraordinary […] that rigorous international comparison
has gone into decline just as “globalization” has become
conceptually more and more prominent’ (Sorge, 2005: 226).
The focus of the debate about institutional change is
clearly on recent developments in so-called coordinated
market economies such as Germany. However, there is also
an ongoing discussion about the effects of
financialization and deregulation on British capitalism.
This research highlights the strengthening of ‘short-
termist culture’ as a major effect that causes ‘skill
shortages’ (Hughes, 1992), ‘recruitment difficulties’
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(Johnson, 1991) and ‘borrowing’ and ‘financing
difficulties’ (Mullineux, 1994), especially in SMEs.
In contrast to the majority of studies undertaken to
date, our cross-national comparison uses a) both
quantitative survey data and qualitative interview
materials; b) compare Germany with England, putting
German institutional changes in a much-needed broader
context. Accordingly, we will discuss how far and deep
the move towards Anglo-Saxon mechanisms of corporate
financing of German SMEs has gone, compared to recent
developments in the matched sample in the UK. Based on
these comparisons, we will argue that, despite
(isomorphic) financialisation pressures, corporate
financing and management patterns of SMEs in both
countries remain significantly different.
2. The data
We conducted a telephone survey among English1 small and
medium-sized companies in summer 2005. The aim was to
survey the first hierarchical level, principally managing
directors of firms with 50 to 1,000 employees in the
manufacturing industry. The companies were randomly
chosen on the basis of the KOMPASS database. Key topics
of the questionnaire were:
corporate governance: financing and the role of
management concepts;
1 Our British survey did not cover Northern Ireland, Scotland, and Wales.
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company design: human resources, organisation and
control, market strategies;
characteristics of staff: qualifications;
managerial orientations: management styles, employee
participation in decision making, socio-political
attitudes.
The structure of the English questionnaire was comparable
to the one used in Germany. The English survey was
conducted as similarly as possible to two surveys in
Germany in 2002 (Martens/Michailow/Schmidt 2003) and in
2005. In England the response rate was about 10 per cent
per cent, while it was higher in Germany (20-25 per
cent). The response rate in England, however, is
comparable to similar surveys by the Centre for Business
Research in Cambridge (Cosh and Hughes, 2003) and the
Federation of Small Businesses (Carter et al., 2006),
which both had a response rate of about 13 per cent per
cent. The number of companies participating in the
English survey was 131. The sample size of the survey
2005 in Germany was higher and comprises 762 cases,
matching the features of the English ones.
The surveys in England and in Germany were accompanied by
expert interviews. In England this included 12 with
managing directors and 2 with financial experts.. In
Germany a total of ca. 50 qualitative interviews were
conducted during the period 2002-2007.
Table 1: Distributions of the three mentioned surveys.
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Industrial sector
Cambridge Survey 2002
Surrey survey 2005
Jena survey 2005
Chemicals, man-made fibres, rubber and plastics
13.1 15.3 13.7
Metal manufacture and metal goods
16.2 16.1 26.6
Electrical and electronic engineering
17.8 28.8 13.2
Food and beverages
5.1 0 6.0
Textiles, leather, footwear and clothing
7.4 5.1 4.7
Timber, furniture, paper and printing
21.1 5.9 8.9
Mechanical engineering
12.6 28.8 19.4
Other manufacturing
6.9 0 7.5
An initial comparison of the data sets from both
countries shows that the size of the companies is only
slightly different: small firms (10-99 employees) 50.4
per cent (GB), 51.1 per cent (G); medium firms (100-499)
45.5 per cent (GB), 43.6 per cent (G); 500 employees and
more 4.1 per cent GB), 5.3 per cent (G). The size of the
industrial sectors in each sample is not always matching.
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Strong industrial sectors are chemical, metal
manufacture, electrical, electronic, and mechanical
engineering (Table 1). However, the distributions of the
founding decades of the company reveal some interesting
features. In particular the West German companies are
rather old: almost 29 per cent of them are older than 65
years, and more than 60 per cent were founded before
1970. The comparable number for the English firms was
only 35.2 per cent. It seems that the English sample is
to some extent affected by the deregulation policies of
the Thatcher government, which, on the one hand, led to
the dismantling of large manufacturing firms, job losses
and unemployment, but also encouraged some self-
employment and entrepreneurial activities. This might
explain higher founding rates of businesses, especially
in the 1980s (see e.g. Johnson, 1991). The strong
presence of the West German firms in former decades,
however, clearly illustrates the long tradition of these
companies in the manufacturing sector. The East German
sample, with its peak of founding years in the beginning
of the 90s, reflects deregulation after the collapse of
the GDR economy, which, interestingly enough, matches the
developments in the 1980s in England after the Thatcher
government took power.
3. The findings
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We present below the empirical findings of our
comparative project along the dimensions of 1. corporate
financing and 2. management and organisation in SMEs.
3.1 Recent developments in corporate financing of SMEs
compared
There are at first sight, some similarities between
English and German SMEs. In both countries, banks are the
main source of external funding. There are hardly any
signs in either country that outside equity or venture
capital as sources of finance have gained large
influence. Thus, compared to large companies, the stock
market has less direct influence on the corporate
governance and management of the firms analysed.
However, compared to Germany, British SMEs are more
dependent on a single bank (72.6 per cent), whereas in
Germany firms usually have relationships with several
banks (57.3 per cent), and only 39.2 per cent are the
customer of a single bank (survey 2005). These findings
reflect the ongoing structural differences in the banking
sector. While the German banking sector is still
decentralised and cooperative and savings banks,
especially in the case of the SMEs play a much larger
role (cf. Bluhm and Martens in this volume)—the British
banking system is highly concentrated and dominated by a
few big commercial, high street banks. In Britain the
four big high street banks control 80 per cent of the SME
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financing market (Lane and Quack, 2002: 8/9). If one also
takes into account that about one third of English firms
are dependent on one customer, compared to West Germany
where this is the case only for 10 per cent (15 per cent
in East Germany), we see that English SMEs face a double
handicap when economic performance and the market
situation declines. This means, in other words, that in
terms of resource dependency theory (Pfeffer and
Salancik, 1978) British SMEs are more ‘vulnerable’ and
less autonomous as their German counterparts.
From a dialectical perspective it can also be argued that
the reluctance of British managers to deal with more than
one bank cannot just be understood in reference to
external resources and institutions. These findings
indicate also a strong institutionally supported mistrust
by local managers about the role of banks as a reliable
partner. Another significant difference between German
and UK SMEs is indeed the managers’ relationship with
their banks. Our research confirms former findings of
Vitols (1995) that, with regard to ‘insider’ influence of
banks local company management, Germany and Great Britain
seem to remain rather opposite. Thus, even when the
survey findings about the role of short- and long-term
credits in SMEs shows only slightly more short-termist
financing in the British cases, we found a strong
reluctance by British managers in qualitative interviews
when we asked about their bank relationship. Especially
qualitative interviews revealed the problem of British
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firms to get closely engaged with banks or what is to
have any relationship with banks at all.
Therefore, in line with former studies (Johnson, 1991;
Mullineux, 1994; Vitols, 1995; Sorge, 2005) we come to
the conclusion that for manufacturing SMEs in England
‘relationship banking’ remains rather unknown. It is also
important to notice that our English firms, compared to
Germany, are more dependent on overdraft credits from
their banks (see e.g. Cosh and Hughes, 2003; Hughes,
1997), and some contractual elements of the relationship
can be more short-termist or more long-termist.2 Thus, our
qualitative interviews give evidence that the strong
reliance on overdraft financing not only makes business
more vulnerable, but also means that managers as company
owners are at high personal risk of going bankrupt if
their business fails.
The relations of bank managers with their clients are
much more impersonal and arms-lengths in the English
context. Thus, one company manager complained about the
‘high turnover’ of bank managers dealing with his company.
He stressed that bank managers are replaced so quickly
that it is hard ‘to keep track of who is responsible’ for his firm.
This confirms the findings of e.g. Mullineux, who found
2 We refer to Vitols’ research findings emphasising that ‘banks prefer to give SMEs short term credits in the form of overdrafts (authorizations to overdraw checking accounts up to a certain limit) which are renegotiated periodically […] While overdrafts are often “rolled over” to finance long-term investments in equipment, the fluctuation of overdraft interest rates according to market conditions renders the costs of financing uncertain over the medium- and long-term’ (1995: 13).
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that British SMEs seemed to ‘want “transaction banking”
in booms and “relationship banking” in recession’ (1994:
25). This raises the question, however, whether long-term
finance is regarded by UK SMEs as too expensive (in
comparison to overdraft-based financing) or ‘whether it
reflects a lack of education/training on part of
potential borrowers’ (ibid: 26), an issue we will come
back to in the next section. However, it seems that banks
are also not interested in getting too closely involved
in SME business affairs and if they get involved it is
limited to ‘transaction banking’, and only as long as the
firms perform well. UK banks are less willing to provide
long-term credits to companies (Lane and Quack 2002:
8/9)) and see industrial companies to a great extent as
an ‘incalculable risk’ (Sorge, 2005:207) and therefore
are generally reluctant to invest in manufacturing
businesses. One manager describes his situation by
stating: ‘They give you an umbrella when the sun’s shining and take it
away when it’s raining…’ (MD, Advance CS).
It is stressed in various other studies (Binks, 1991;
Hughes, 1997; Mullineux, 1994), that the British
financial system is not supportive, especially for
capital-intensive manufacturing firms, and that this
becomes even worse when they are small. In an interview a
British bank manager stressed:
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‘The problem of SMEs is that they are often too big for smaller banks and too
small for large or medium-sized banks’ (Relationship Manager, A-
Bank).
The lack of bank interest in SMEs is also reflected in an
interview with a company manager who stated:
‘When we used to borrow money…we had a good relationship friendly, they
used to take me out to cricket matches… I am caught in my business cos they
are not making money out of us in those days’ (MD, Wood A.).
In Germany we find a much more differentiated banking
system where large commercial and investment banks are
dealing with larger firms, and a relatively high density
of cooperative and savings banks that are specialised in
offering various services, forms of credits, and
financial advise to medium-sized and smaller firms,
especially in the traditionally strong and, compared to
Britain, much larger manufacturing sector (see also the
chapter of Bluhm and Martens in this volume for a more
detailed discussion about the structure of the German
bank system and current modifications).
Another striking societal difference is the role of
company ratings. As already illustrated above, at first
sight we seem to have found similar patters across
national borders. Both surveys indicate that firms in
both countries possess experiences with some form of
ratings (69.8 per cent England, 65.9 per cent Germany).
However, when having a closer look and when trying to
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interpret the data we found that the term ‘company
ratings’ has different connotations in England and
Germany, a common problem of cross-national research (see
e.g. Maurice, 2000 and Sorge, 2005 for a more detailed
discussion). In Germany ratings were clearly connected to
new control mechanisms of company performance by banks.
In England, however, bank ratings seem not to be common for
SMEs. When asked, the interviewees connected this issue
with active or passive ‘rating’, of e.g. the
perforamce/quality, of the companies by
clients/customers.
Ratings of SMEs by banks, however, have become a usual
procedure in Germany. Compared to the past when mutual
trust, personal relationships and networking helped to
reduce risks by ‘getting closer’ (Deeg, 2006: 40) the
increasing importance of bank ratings shows that German
banks are more interested in assessing risks based on
impersonal economic figures and performance (cf. Bluhm
and Martens in this Volume). The percentage of companies
that have had experiences with such credit ratings rose
in the time period 2002/05 from 47.8 per cent to 65.9 per
cent. Additionally, a statistical correlation between a
‘bad’ development of the equity ratio and ratings exists:
Our panel data (only firms which answered twice in the
period 2002/05) depict that 75 per cent of the companies
with constantly low capital resources (the equity ratio
is less than 25 per cent during the time frame in
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question) was also rated by banks more frequently,
whereas only 48 per cent of the firms with constantly
high equity ratio (more than the average) reported
similar experiences.
In contrast to common quality management measures, which
are often used in relation to customers or suppliers
(e.g. as marketing instruments), it seems that bank
ratings do not have the same function in Germany. They
are confined to their primary purpose as contemporary
measures of solvency and creditworthiness. Our German
data also show some effects of ratings which up to now are
rather unusual for the German Mittelstand. It can be proved
that negative and undecided results of ratings are
related with more efforts in controlling. If the rating
is positive, 40.7 per cent of the companies reported more
controlling activities during the three years before the
survey took place (data set 2005). The percentage of
restructuring activities for negative and undecided
rating results however is 58.2 per cent (Chi², p < 0.00).
The findings about increasing controlling activities in
‘bad’ performing German firms do match with experiences
of managers in our British sample. In qualitative
interviews, managers in both countries who experienced
performance problems in the past describe situations
where the banks increased their pressure and influence on
the business by asking for detailed monthly reports. In
Germany, a company with a bad reputation in the past
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developed a monthly management information system, to
which the bank had access. According to the managing
director, the new transparency of the firm’s operating
figures change its image fundamentally (interview 1).
Similarly, one of the interviewed British manager states:
‘... we had a bank manager who used to insist with our management about
reports, that we gave some commentary, on how the business was
performing, the strengths. I mean the habit I’ve kept up, I mean, it is useful
when, you know what’s going on in the business, and um, but um, they said to
us they were increasing the interest rate, Um because we weren’t performing
well, […]’ (MD, Outsource E.).
Thus, we see that external control of banks has some
learning effects for ‘bad performers’. It leads to the
implementation of accounting measures which were not in
place beforehand.
By contrast, in Germany, despite the increasing
monitoring activities by banks for some companies, we see
no general patterns of emerging difficulties of SMEs to
gain solid corporate financing In the qualitative
interviews we find some hints that managers recombine the
‘new rules of game’, imposed by banks, with established
behavioural patterns. Here are selected story lines
illustrating these learning processes:
A managing director talks about the monitoring system
of the firm which is capable of computing many
different indices. In the new era of bank ratings the
company’s reports ‘have totally gone down well by the banks […] it
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is a factor which guarantees a relatively good rating’ (interview
38).
Another interviewed manager says that he exercises
‘complete transparency towards the bank, they [the bankers] get once a
year a forecast of 120 pages’. The interviewer replies that
this is not necessary: in response the managing
director affirms, ‘but I want money from them’ (interview
31).
A managing director who is a member of the board of a
savings bank, relates a change in communication with
banks. ‘It is essential that one knows how banks are thinking. That is
very important. I have learned a lot in connection with this board story.’
He is not using his membership on the board to build
up confidence in the relationship with the bank, but
rather to learn about the needs of creditors
(interview 40).
Another entrepreneur relates a similar experience. He
is also a member of a savings bank board. Colleagues
of his are frequently asking him whether he could
lobby for them in respect of credits which the bank
has rejected. In the interview sequence the manager
adopts the perspective of the creditor and says, if
the bank refused the request, the entrepreneur in
question ought to be very happy, because the bank has
saved the company from a great misfortune. He gives
the advice: ‘They do not approve the loan. […] Then go and hug the
banker, because he has saved you’ (interview 35). The
interviewee is both stressing the necessity of
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corporate transparency and characterising the
creditor’s perspective as rational and useful.
To sum up, our discussion has shown that SMEs and banks
in England continue to maintain a ‘distant’ relationship.
Compared to England, we found that the traditionally
tight and mutual trust based system of relationship
banking in Germany is becoming more formal, relying more
on quantitative performance indicators and less on good
reputation. A well-known consultant to German SMEs
confirms our findings by writing: ‘The relationship
between customer and bank will increasingly move from an
emotional towards a rational level. That credits will in
the future not be based on a handshake with a deep look
in the eyes, but only on the presentation of a convincing
business plan and corresponding operating figures, is a
sign of increasing professionalization’ (Hennerkes 2004:
367).
.
3.2 Recent developments in management and organisation of
SMEs compared
Compared to Germany, English SMEs seem to be less
interested in restructuring, especially of their accounting
system. The percentages of companies restructuring the
organisation, the accounting system, and the production
are: 74.0 per cent, 6.1 per cent, 12.2 per cent
(England); 65.9 per cent, 48.1 per cent, 61.3 per cent
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(Germany). German firms particularly revealed activities
in improvement of controlling, which has no counterpart in
English SMEs. The corresponding percentages are 6.1 per
cent (England) and 58.0 per cent (Germany). As we have
discussed earlier, the German case additionally provides
evidence that rating (by banks) and controlling activities
correlates significantly; such activities are not at all
connected in England. Our findings indicate relative
institutional stability of corporate financing of English
SMEs, compared to Germany, where we see a more
institutional and organisational dynamics.
Restructuring of accounting and corporate finance
practices in Germany can be presumably interpreted as
being related in part to emerging ‘regulative’ isomorphic
pressures (Scott, 2001: 51ff) triggered by significant
modifications in parts of the European Union and German
legal systems which led banks to introduce closer
monitoring measures of their assets and companies to
provide more ‘transparent’ financial information to their
banks.3 Similar institutional changes with regard to the
regulating corporate finance of SMEs were not relevant in
the UK, because here banks were historically less engaged
in corporate financing of manufacturing firms and in the
creation of tight social links with the management, as
discussed earlier.
3 See e.g. Lane (2006) and Deeg (2006) who give an overview over these issues.
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Besides important differences in the focus of
restructuring activities in England and Germany, we found
further evidence of remaining societal differences. As
illustrated above, compared to Germany, British SMEs
focused primarily on organisational structure changes and
significantly less on production and accounting systems.
These findings can be related to other differences in
management and organisation structure of firms in each
country:
1. the percentage of managers compared to the number of
employees is higher in England than in Germany. In
England 9.6 per cent of the whole workforce are
called ‘managers’; in Germany this percentage
amounts to 6.3 per cent;
2. the hierarchies in Germany are slightly steeper; the
average number of hierarchical levels is here 1.9,
compared to 1.3 in England.
Similarly to the former discussion about national
differences in SME corporate financing, the higher
proportion of managers in English firms seems to indicate
different institutional logics of how firms are managed
and organised. Thus, the higher percentage of managerial
roles in English SMEs might reflect a more radical shift
towards neo-liberal economic principles which is
discussed by British social scientists under the label of
escalating ‘new managerialism’, an ideology closely
linked to the politics of Thatcher but continued under
New Labour, especially in the public sector (see e.g.
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Beckmann/Cooper, 2004). For example, Mueller and Carter’s
study (2007) shows that financialization of a former
electricity utility firm led not just to a narrowing of
the firm’s strategy but also to a significant increase of
managers. Many of the previous engineers and other
employees are ‘all called managers now’ (ibid).
Organisational change was mainly driven by newly brought
in financial experts and accountants. In comparison with
much bigger former public owned firms and the SMEs in our
German sample, the English SMEs did not become more
professional.4 In short, SMEs in England employ more
managers in a less hierarchical way, but this seems not
to go hand-in-hand with a greater professionalisation of
managers, an issue we discuss next.
The members of staff, who are in managerial positions in
English SMEs seem to have classical expertise in general
management, if they have a professional background at
all, as indicated in earlier studies (e.g. Child et al.,
1983; Sorge and Warner, 1986). In our English sample in
only 15.1 per cent of the cases did all managers have
such an education; in 36.8 per cent the proportion of
professionally educated managers exceeds 50 per cent; in
42.5 per cent less than half of the managerial staff is
professionally educated; in 5.7 per cent of English
companies no manager fulfils this criterion. In the case
4 Thus, Mueller and Carter (2007: 191) stress that the studied company, ‘CoastElectric employed some 1,000 professional engineers atthe time of the privatisation. The paper shows impressively how all these engineers either transformed themselves into managers or just became victims of ‘managerialist’ changes and lost out.
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of the German surveys we are lacking figures about the
formal qualifications of the management, but comparative
studies suggest that the figures of our English survey
are representative and that in German management a
professional education is still more common (Windolf,
2003: 317; Walgenbach and Kieser, 1995).
These findings can be related to former cross-national
comparisons stressing that English manufacturing firms
and engineering expertise have a lower status in the
society, in contrast e.g. to Germany (Child et al., 1983;
Sorge and Warner, 1986). This might explain for the lack
of expertise, even in finance and accounting, in smaller
English manufacturing firms. Compared to larger British
firms however, SMEs have also a lower reputation and pay
lower salaries and thus seem not to attract the
increasing numbers of young Business School graduates.
Larger manufacturing companies might be more attractive
for some of them but in particular for significantly
higher paid accountants.5
In addition to societal differences with regard to
overall numbers of managers in SMEs, we also found that
managers in England continue to have less technical or
engineering expertise. However, since the 1980s the
proportion of engineers, relative to managers with other
qualifications, is also continuously declining in the 5 Thus, in a study of British subsidiary management in the heavy engineering sector it is reported that a sales manager, educated as an engineer, decided to do another degree in accounting, because of pay constraints and better career chances in his US owned firm after he has finished his studies (see e.g. Geppert, 2003: 322)
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Federal Republic of Germany. Managers with an economic
education have become more important (Eberwein and
Tholen, 1990), which is confirmed in our study too.
Interestingly, the percentage of the West German
companies (49.8 per cent) with a high proportion of
engineers now approaches the English (41.6 per cent),
having declined to a remarkable extent during the last
years. According to our survey in 2002, 57.8 per cent of
the managerial staff in the West still had engineering
degrees. This trend is also seen in East Germany, where
the proportion of engineers related to the number of all
managers in the company declined from 77.7 per cent in
2002 to 67.3 per cent in 2005. The following percentages
further clarify these findings: in Great Britain less
than 30 per cent of the interviewed firms had more than
50 per cent engineers, whereas the East German fraction
was 66.7 per cent. The West German sample is situated in
between (44.9 per cent).6
Another indicator of institutional distinctiveness of
British companies is the relatively marginal role of
training and education provided at the firm level, again
a confirmation of investigations conducted more than 20
years ago (e.g. Sorge and Warner, 1986) and new studies
concerned with the performance of British SMEs (e.g. Cosh
and Hughes, 2003). When asked about training and further
6 An explanation for why the figures for East German management are still rather different, is the history of the GDR and its economic transformation in the 90s (see e.g. Salheiser 2006; Pohlmann and Gergs 1997).
22
education, they had provided in the last 3 years, only
19.8 per cent of the English sample had done so, compared
to 53 per cent in West and 50.3 per cent in East Germany.
This emphasises the problem of ‘governmentally regulated
deregulation’ which undermines the already weak basis of
vocational training systems in the UK furthermore (see
Almond and Rubery, 2000).
The increased liberalisation of values and norms in
Britain can also be seen at the level of performance
related payment. At first sight, it was surprising that
performance related payment of managers is more common in
German firms than in English ones. 55.4 per cent of the
East German SME directed by East Germans and 68.2 per
cent of the West German firms directed by West Germans
chose such incentive schemes for their managers. But only
26.7 per cent of the English firms pay their managers
according to their performance. Where this is the case,
these payments depend more on individual performance than
on the revenue of the whole company. The latter is more
common in German companies, especially in East Germany
owing to the more difficult economic situation of many
firms there.
Not surprisingly another striking difference between the
two countries is their industrial relations systems,
especially the role and influence of trade unions and
formal workers’ representation. Formalised forms of co-
determination (Mitbestimmung) are traditionally parts of
the German management model which cannot be found in
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England and which are, according to our surveys, widely
accepted by German management. 68.4 per cent of the West
German firms have a works council (Betriebsrat), the
corresponding figure for the East German cases is 51.5
per cent. A huge majority of managing directors
characterise their relationship to the works council as
‘unproblematic’ or as ‘trustful’ (87 per cent). The
English situation is quite different. There are no formal
works councils in England, though we found unexpected
evidence of employee representative bodies. In 40.5 per
cent of the companies stewards’ committees exist, but
only 17.1 per cent of the respondents see any influence
of trade unions in the industrial sector. If they concede
any union power at all, this is primarily confined—
according to the opinions of our interviewees—to wages,
customers’ issues, and health topics. However, while we
do not know much about the role, influence, and
composition of the employee committees, it is clear that
they have a different function and influence than German
works councils. They are often created by the local
management as vehicle for it to communicate decisions to
staff7. They can also be easily dissolved if managers face
problems. Thus, one manager reports that he decided to do
so, because another local employer was poaching some of 7 Thus, findings of a recent study, exploring employee involvement, which found that European legislation actually led to the implementation of information and consultation measures in many British SMEs. Nonetheless, the study also concludes that manager ‘‘buy into’ a notion of information-sharing and involvement policies which reinforce togetherness, they seem much more reluctant to embrace processes based on consultation as these threaten their prerogative’ (Wilkinson et al., 2007: 1294)
24
the employees of his company and he was concerned about
communicating strategic decisions (MD, Advance CS).
Finally, the analysis of managerial opinions shows that
German SMEs are more positive about the issue of
globalisation, compared with the more negative attitude of
English managers. Combining ‘coordinated’ with ‘liberal
market’ approaches seems to provide a competitive
advantage for most of the firms in our sample. According
to our qualitative interviews, in the German
entrepreneurial discourse, globalisation and competition
are more seen as an opportunity. German managers believe
that they have a variety of corporate strategies and
options at their disposal (for example outsourcing, ‘go
east’, or more internal competition) which can be used
for the benefit of the enterprise. They only seldom
describe global competition as a potential danger for the
existence of the company, seeing it rather as a challenge
for partial organisational restructuring.
Characteristics of discourses reflect differences in
industrial structures and societal institutions. The
German Mittelstand, both manufacturing in general and SMEs
in particularly, are still seen as important
institutional features of the German economy (see e.g.
Köhler, 2006). In the UK, however, the media are full of
praise for the ‘City’ and the strength of the financial
services industry, which are seen as much more important
than manufacturing. The decline of manufacturing
businesses in the country and the increasingly
25
internationally diverse ownership of the economy are
interpreted as signs of successful economic development
(see e.g. Economist, 2007). Thus, no wonder that many
English manufacturing managers referred to banks and the
‘City’ in term of ‘us’ and ‘them’ in interviews,
indicating not just the lack of corporate financing for
SMEs, but also the strong hegemony of the financial
service industry in the British economy. The latter is
interpreted as a main cause for the further weakening of
manufacturing in the UK, explaining why managers are more
pessimistic about global competition and the prospects of
their own firms, compared to their German colleagues.
4. Conclusions
Our Anglo-German comparison has shown that current
developments in German banking and corporate financing
did not lead to significant alteration of the production
system of German SMEs. In Germany we did not find any
signs for push down ‘towards the low pay and low quality
axis’, which is especially seen as a problem for British
manufacturing firms and directly related to the
deregulation of economy which started the nearly 30 years
ago (Almond and Rubery, 2000).
Our empirical findings indicate that British and German
SMEs are still significantly differently in terms of
corporate finance, management and organisation. Compared
26
to Germany, British banks remain distant to their clients
and SME managers prefer to avoid dealing with banks
whenever possible. This, mutual distrust is also
reflected by the preference of British firms for bank
overdrafts, which does not require much commitment of
either side. However, in Germany, the increasing
importance of bank ratings can be interpreted as signs of
financialisation, leading to more ‘transparency’ of
companies and thus greater influence of banks.
Nevertheless, we have seen that societal institutional
change is not just a straightforward isomorphic process,
but moderated and shaped by local actors. The ‘new rules
of the game’ were locally adapted, negotiated and
modified in a way that retains the influence of local
managers. Thus, relationship banking in Germany is not
disappearing or moving in the same direction as England
where SMEs managers prefer to keep banks distant and
avoid close banking relationships.
Moreover, our comparison confirms earlier findings (e.g.
Child et al., 1983) that managerial decisions in English
manufacturing firms are based more on individualistic
values and are more short-termist oriented. In Britain,
we can see evidence of related deeper level changes at
the cultural-cognitive level (Scott, 2001), e.g. a
growing impact of managerialist ideology on firm
behaviour, an issue which is rather unknown in most of
the German SMEs so far. We also see relevant change in
German firms, including an increased importance of
27
financial control measures and a growing importance of
non-engineering expertise. Compared to the UK, however,we
found little evidence of disparaging effects of new
managerialism, short-termist and individualistic
management and leadership styles in German SMEs.
In contrast to their German counterparts, most of the
English SME managers, however, seem to follow more
‘traditional’ leadership styles and more concerned with
keeping their market position and share while rather
reluctant to actively develop strategies of dealing with
increasing international competition in particular from
firms pursuing low cost strategies. Our interviews with
English SME managers seem to confirm that the ongoing
‘market liberalisation’ of the British economy has had
damaging effects on manufacturing SMEs, in contrast to
the neo-liberal discourse widely reflected in the British
media. Compared to Germany, English SME managers are more
pessimistic about the future. In line with other studies
we have some doubts whether the ‘governmentally regulated
deregulation’—started by the Conservatives and continued
under New Labour (Almond and Rubery, 2000)—has helped to
improve entrepreneurship, innovation, and performance in
manufacturing SMEs. Instead, British manufacturing firms
seem to be more conservative and, compared to their
German counterparts, managing by ‘muddling through’,
having rather arms-length relations with their banks and
customers. In contrast to the British context, however,
the future of the Mittelstand in Germany, a social
28
phenomenon which has never been developed in the UK
because of well-described institutional constraints (see
e.g. Lane, 1995; Sorge, 2005; Vitols, 1995), might be
much brighter, as often assumed.
From a theoretical angle, our comparative research shed
more light on the dialectical nature of institutional
change and how it is intertwined with changes in
strategies and cultures at the national societal and
managerial level. From this point of view, the references
to global isomorphism do not seem to explain the whole
story of institutional change. For example, the focus on
global isomorphism and diffusion of certain practices is
only one aspect of institutional change. Further, our
comparison with England has shown that the reconstruction
of the bank-company relationship along with managerial
and organisational change in SMEs, cannot be understood
only in reference to isomorphism and diffusion. As we
have demonstrated, the diffusion of the ‘financial
conception of the firm’ (Fligstein, 1990) is not such a
straightforward process, as often assumed. From an
interpretative perspective, ‘external isomorphic pressure
“is not simply what it is” but what it turns out to be
when filtered trough the domestic understanding of local
actors’ (Sorge, 2005: 45). Our comparison also revealed
how and why local British SME managers remain reluctant
to cooperate with local banks and do not develop the same
29
professionalist approach to corporate finance as their
counterparts in German SMEs.
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