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Work ManagementPlain of the Day

Chaired By: Work Week Superintendent (WWS)Meeting Time: 0630 Daily

Location: NOSF, 1st Floor Southeast CornerAgenda

Safety MessacjeRadiation ProtectionPlant Status.High Consequence Items

Safety Dept - 1 MinRP Supv - 1 MinOS- 10 MinWWS

- Notification Reviews

Chaired by: Terry CellmerMeeting Time: 0700-0730

Location: NOSF, 1Vt Floor Southeast Corner

Morninq Manaqrers Meetinq

Chaired by: Work Management DirectorMeeting Time: 0730-0815

Location: NOSF, 1st Floor Southeast CornerAgenda

Safety Status of UnitsHigh Consequence Work StatusNotification ReviewWork Management ReviewWeekly Program Feature

Salem & Ops Superintendents - 5 MinMaintenance Managers - 10 MinOperations Managers- 5 MinSWIM Integration Manager- 5 Min- 20 Min

_ Program Title Monday Tuesday Wednesday Thursday FridayWeek #1 PAOWF / QA Operations / Maintenance Industrial Safety/ Engineering

_ Self Assessment Manager Chemistry Rad ProWeek #2 _ QA Operations / Maintenance Industrial Safety/ Engineering

Training Manager Chemistry Rad ProWeek #3 Human QA Operations / Maintenance Industrial Safety/ Engineering

Performance Manager Chemistry Rad ProWeek #4 Corrective Actions QA Operations / Maintenance Industrial Safety/ Engineering

o Manager Chemistry Rad ProWeek #5 Industrial Safety QA Operations / Maintenance Industrial Safety/ Engineering

I Se Manager Chemistry Rad Proeek #6 Performance QA Operations / Maintenance Industrial Safety/ Engineering

Indicators Manager Chemistry Rad Pro

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iCommon Cause Analysis-Four cross-organizational, Site Common Causes were identified:

-SI: People do not know the behaviors needed for performing their jobfunctions

*S2: People do not think in terms of process requirements and thecorrect application of the requirements

*S3: Error prevention tools are not known and/or their application is not-1 A8 - A. 1

*S4: Supervision is not effective in teaching and reinforcing behaviors

.WANO-Shortfalls in worker and leader behaviors have impeded station efforts

I ov e human performance by not providing effective barriers durinqworK to prevent errors.

-Supervisors, in many groups, do not consistently reinforce highstandards of performance. In some cases, supervisors have not adheredto there standards. Senior management has not placed sufficientemphasis on improving the in-field effectiveness of middle-levelmanagers and supervisors.

Action Plan Status* Action Plan Update

- Program Development- Communication

* "Flawless Execution at the Point of Contact"- CPIG

* Organizational* Leadership* Job-site -

- Health & Safety Rollouts- Human Performance/Safety Simulator- Accountability- Monitoring

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PSEG Nuclear Error Rate

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Top Quartile .070.05

0.00Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

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SAP Data Evaluation*Wha th SAP-at ,iS

op 5 Departments with breakthrough rrors

*Chemis try--

* Maintenance\ Engineering

Operations* Radiation Protection

SAP Fs es- Consistent coding between departments

- Correct coding after the fact depends upon having a true focus on

human performance during the evaluation

PAOWF Data EvaluationTop 5 Departments observed during PAOWF Observations- Maintena e - 401 obsedvations- Operations -41 oblervations- RP -99 obs rvations- Technical Support- 59 observations- Chemistry- 59 observations

* Top 5 Departments conducting PAOWF Observations- Engineering 150 from 18 individuals- Ops 135 from 15 individuals- Maintenance 134 from 15 individuals- RP 133 from4 individuals- Safety/Site Protection 61 from 6 individuals / c\

INPO's Top 10 List

1. Clearly obtained Senior Management commitment to HUProgram

2. Included HU efforts int 2003 Bulsiness Plan

3. As a result of the HU weekly themes, HU relatedmaterial is now in our daily conversations

4. CPIG is ensuring that training is addressing HU relatedproblems

5. The HU/Safety simulator is helping to establish standardsand expectations. The use of PAOWF, and the requiredfield time to complete the observations, will continue toenforce these standards. I

INPO' s Top 1 LList

6 The station now participates in a positive re-enforcementprogram for HU.

7 The official pre-job oriefing process clearly addressesHU via the S.A.F.E. model

8 PAOWF and the field observation programs are designedto barrier removal

9 Each department includes HU in its Self-Assessmentprogram

1 0 PSEG Nuclear now clearly recognizes that:"Error Reduction + Managing Defenses = Zero Errors"

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