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Transcript of Project Report
INTRODUCTION
It was in the year 1928 that T T Krishnamachari, the first
finance minister of India. Founded TTK Prestige, one of the
oldest business houses in the country today. Having initially
pioneered and established a network of distribution, TTK
Prestige moved to manufacturing, post-independence. Being a
dynamic and fast growing company, it soon became the leading
manufacturer of Pressure cookers in India and offered the
most comprehensive range of kitchenware in the world.
One of the main reasons why TTK attained its ‘leadership’
status is because it epitomised quality at an affordable
price. It innovated and explored new business categories, all
the while keeping its Indian identity intact. A company built
on the foundation of trust, transparency and knowledge; TTK
has grown to an impressive size today. It’s a 6000-crore
group with 15 manufacturing units and 5000 employees. With
products and facilities that enjoy international
accreditations, TTK enjoys a presence in over 4, 00,000
retail outlets across the country. Pressure cookers, toys,
condoms, ready to fry foods; ball pens and cartography
encompass some of the products TTK pioneers and deals in. And
of course, it also has a strong business presence abroad and
is associated with international organizations like SSL, Sara
Lee, and DuPont etc.
Setting up a manufacturing facility in Bangalore in 1949
kick-started the success saga that continues to grow more
distinct by the day. Through the years, Prestige has always
initiated numerous manufacturing and marketing innovations;
be it something as unconventional as dropping pamphlets from
a helicopter in the fifties or the popular “Exchange
Schemes”, which have become the order of the day today,
Prestige, continues to give customers complete value for
money.
In the 1990s Prestige introduced Manttra, targeting people abroad
whose cuisine was compatible with pressure-cooking. It was well
received. With leading chain stores like Macy’s, Target, Kohl,
Wal-Mart, K-mart and Sears stocking the brand, Prestige ensured
that pressure-cooking as a concept came back into practice in the
US. Continually adding more feathers to its hat, Prestige is
getting bigger than ever. With strategic planning and sound market
knowledge, today Prestige is truly an unstoppable force.
Prestige always stands for maximum value for money. The brand
believes in this maxim to the core and it is visible in all
its promotional campaigns A look at Prestige’s campaigns
reveals a succession of innovative promotions. Their
communications can clearly be differentiated from any other.
Whether it was the ‘Jo Biwi se kare pyaar, voh Prestige se
kaise kare inkaar’ commercial or the ‘first floor second
floor’ or the ‘Muh khula, muh bandh’ television commercials,
every advertisement has stood out in the crowd. Promotional
campaigns like ‘happy exchanges offer’ have won regional
awards. In fact, did you know Prestige pioneered the concept
of ‘exchange’ in the kitchenware category in India and the
rest followed?
Out of the box product and cutting edge television
commercials have worked out very well for the brand and its
promotions. Campaigns for Exchange Offers like ‘idhu eppadi
irukku’ have increased the sales and also got lots of
appreciation for the brand during the lean months.
These clever promotions helped media latch on to the concept and
consumers started looking forward to these promotional activities
year after year. There are many more, the latest being the
‘exchange anything for anything’ offer. An all- new concept, this
offer promises the consumer complete freedom of choice. This
enables the consumer to exchange any old kitchen product for any
new Prestige product. This promotion excited the consumers as it
was to their comfort and broke all rules.
One of the greatest recent achievements for Prestige is its
entry into the non-south market. Having done its research,
Prestige introduced an innovative cooker like the colourful
Pressure Handis that compliment their style of cooking.
Prestige is making its presence felt in the non-south market
as well.
One Prestige Pressure Cooker gets sold in India every thirty
seconds. Prestige added over 2.8 million customers in the
year 2005-06, the largest in the industry till date. The
company has the widest distribution network across the
country in the kitchen appliances category. All pioneering
efforts in this industry such as the introduction of the
Pressure pan, Pressure Handi, Pressure Kadai, Metal spoon
friendly cookware, Duplex gas stoves, Lifetime free service
on mixer grinders were launched by Prestige Prestige was
also the pioneer in launching unique display contests for its
dealers, with contests such as the “Display contest - Go for
Gold”. The Duplex gas stove commercial created such an impact
that people walked into Prestige Smart Kitchen outlets,
asking for ‘first floor-second floor’ gas stoves.
Product range of the company includes:
Pressure Cooker
Deluxe, Popular, Money Saver, Nakshatra
Pressure Handi Deluxe, Nakshatra, Baby Handi
Pressure kadai Non-Stick Cookware, Omega select, Omega Die-
Cast, Omega Deluxe
Elec. Appliances Mixer Grinders, Juicer Mixer Grinder, Rice
Cookers, Champion Food Processors(M), Oven Toaster Griller,
Irons, DryIrons, Steam Irons, Kettles, Sandwich Toaster, Pop-
up Toaster, Hand Blender, Wet Grinder
6 Gas & Glass Tops Conventional, Royale, Glass Tops
Microwaves, Hoods & Hobs Kitchen Accessories, Knife Sets,
Kitchen Tools, Barbeque
Achievements/ recognition:
Prestige went right ahead and launched the Gasket release
system that revolutionised the cooker category.
Deluxe was India’s first pressure cooker with the unique
Pressure Indicator that serves as a visual confirmation when
it was safe to open the cooker.
The launch of Prestige Omega and Omega Select - India’s first
Metal spoon friendly non-stick cookware was another
breakthrough and an unrivalled success.
Prestige was the first cooker company to offer a ten-year
warranty on its Euro clad base pressure cookers as well as
the first to offer lifetime free service on its range of
mixer grinders.
Prestige was the first to come up with a host of innovations
in consumer marketing in this industry with offers such as
“On the spot exchange schemes”, “Exchange Anything for
Anything offers”, etc.
All path breaking safety features in pressure cookers were
introduced by Prestige – the Gasket Release System (GRS), the
Gasket Offset Device (GOD), the Pressure Indicator (PI) and
the Resettable Safety Device (RSD).
TTK Prestige became the No.1 brand and market leader in India
through 18,000 outlets serviced through a nationwide
servicing network.
It is the first kitchenware company in India to receive the
ISO 9001:2000 certification.
It is the first kitchenware company in India certified by
international standards such as UL-USA and PED/CE
certification by TUV, Germany.
COMPANY PROFILE
Name : TTK prestige limited
Corporate Address : Sipcot Industrial complex plot No.38
Hosur-635126
Phone no : 04344-276755
Mail id : www.ttk prestige.com
Date of establishment : 1955
Revenue : 255.297 Millions
Market capital : 41294.283525(Rs. In Millions)
Management Details:
Chair Person : T T Jagannathan
Managing Director : S Ravichandran
Director : Ajayi Thakore
: Arun K Thangarajan
: Dileep Kumar Krishnaswamy
: K Shankaran
: Latha Jagannathan
: R Srinivasan
: T T Raghunathan
Business Operations : Consumer Durables-Domestic
Appliances
Financials : Total income – Rs 13632.162 Millions
(Year ending of march 2013)
: Net profit- Rs 1330.897 Millions
Company Secretary : K Shankaran
Core Vision:
In prestige in every Indian kitchen
Core Values:
Quality products at affordable prices
Trust, Transparency,knowledge and prestige in whatever we
do
Fair dealings with every stakeholders
Respect for environment
Core strategy:
Providing total kitchen solution rather than just a
product
Today a Rupees 18 billion group:
30 Product categories and services
16 manufacturing units
10000 employees
6 Group companies
Exports every continents
Incorporated in 1955:
2500 strong human capital
2 brands in the portfolio prestige and mantra
1ndia’s largest kitchenware company
10 manufacturing units
Captive R & D and tool room facilities
First kitchen appliances company to be a ISO 9000
certified company for QMS.
First kitchen appliances company to be a hazards
substance process management certified
Many innovation design registration and
patent/applications
Bias certified products
SASO, PSC certified products exporting to over 23
countries.
TPM Quality policy:
To consistently provide superior quality products and services
surpassing customer expectations, on time at affordable prices.
We are committed to achieve this by practicing
companywide TPM.
Involving everyone in organization
Understanding customer needs leading to customer centric
innovation
Ensuring safety and clean environment
Reducing losses to zero
Continually improving and maintaining effectiveness of
the quality management system
Complying with regulatory requirements, thus moving
towards business essence
Integrated Management system (IMS):
ISO 9001:2008
Pressure Equipment directive with CE mark
Practicing TPM with theme - warren wastes
5 S practices
ERP SAP system:
Finance and accounts
Materials and stores
PPC and production
Sales and marketing
Human resources
Plant maintenance
Quality management
Business intelligence
Document management system with SAP
Mobile sales force automation secondary sales management
Organization chart under head marketing:
Chief Operating officer marketing
Sr VP
Sr VP
Sr VP Sourci
DGM servi
Sr DGM Marketing
Brand mgt to product
Retail team 23
Sales team 141
Service team 169 people
Appliance sales 64 people. Sourcingand
Commercial team 79people
Strength of the company:
Manufacturing:
8 manufacturing units 2 more coming up
Excellent product development capability
Strength in deep draw of aluminium and SS
Marketing:
Comprehensive sales and marketing network
Brand
Manufacturing
Marketing Quality
Sourcing
Unique model of exclusive retail outlets
Largest service network in category
Sourcing:
Within and outside India
Dedicated vendors within India to
Implement our designs
Quality:
India’s first ISO 9001: 2000 certified kitchen ware company
India only PED: CC certified company
Pass every relevant global standard on manufactured products
SWAT analysis:
Strength ThreatsOpportunityWeakness
Strength
Brand
Towards total kitchen solutions:
Pressure cookers – Out lid aluminium and SS inner lid
aluminium
Cook ware – Non stick and anodized
Gas stoves – Stainless steel and glass tops
Mixer Grinders – Four models, across price points
Wet grinders – Tilting type
Hand blenders – Full solution and blender configuration
Rice cook wears – Open and close type
Induction cook tops – All types of cook tops
Brand
Marketing and distribution
Manufacturingproductdevelopment
Sourcing
Non-southmarkets
Appliances
Appliances
Inner Lid cookers
Modular kitchen solutions- retail customers and products
Growth of own
Private labels of large format stores
Entry of foreign brands
Lack of skilled talents
Increasing raw
Electro domestics – Chimneys and hobs
Kettles – Plastic, Glass & stainless steel
Knifes and tools – SS Knifes and nylon tools
Toaster – Pop up and sandwich toasters
Modular Kitchen – MOF, Particle board and play wood
Corporate social responsibility:
TTK has always made active contribution to social development
Runs voluntary blood banks at Chennai and Bangalore with
latest equipment
Conducts regular AIDS awareness programs
Runs the premier De-addiction centre in Chennai for alcohols
and drug addicts
Take active interest in the Indian cancer society
Runs an educational institution for 3500 students
Work ethics:
No child labour
No forced and compulsory labour
No discrimination
Statutory working hours
Not less than minimum wages
Organizational chart senior management:
Organisational chart Sr. Management:
Managing director
COO marketing Sr. GM PD & QMCMO Operator
Sr. DGM systems Sr. VP finance
Director – Corporate affairs
Sr. GM legal taxationVice president – Human resources