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1
Program Overview
In line with VESIM ideology of providing students’ cutting-edge knowledge and advanced
learning skills, the institute offers a unique two-year, full-time Post Graduate Program in
Management (PGDM) focused on Business Analytics.
The course is designed keeping in mind the industry’s requirements in the emerging businesses
scenario where corporate are using big data and big data analytics to gain a competitive edge
over competitors. The course covers four specializations: Business Analytics, Banking &
Finance, Marketing and Human Resource Management. It will enable students to develop a
deeper understanding of their chosen field by using Big Data and Big Data Analytics. Also, it will
help to sharpen their ability in decision making on critical management, and policy issues.
VESIM has specially established Big Data/Business Analytics - Center of Excellence, where
students are trained on the latest technologies of Data Analytics such as the SAS platform,
Hadoop, R programming & Python and generating innovative ideas that may be hidden within
the data.
Pedagogy
At VESIM, we emphasize on honing leadership skills, and cultivating analytical thinking qualities
in students. We live by the philosophy of “Learning by Doing”.
The course modules are delivered through various impact-building teaching methods such as
Lectures, Role Play, Case Study Discussions, Field work, Workshops, Counselling Sessions,
Educational and Informative Videos. In addition to that, students are encouraged to complete
Assignments, participate in Quizzes, Tests, Live Projects, Presentations, and Simulations, and
academic and extra-curricular activities. We regularly organize Industrial Visits, Summer
Internship Projects, Management Internship Program, and industry specific skills and training
& development sessions.
Design of the Syllabus
Six Trimesters covering thirty-six courses with a total of 108 Credits.
Choice of specialized Analytics subjects in the chosen stream.
Foundation Course at the beginning of the Program.
Eight Week Summer Internship Program
Twelve week Management Internship Program.
Two week Yuva For Seva – A Community Initiative Program
2
Foundation Course
The Foundation Courses have been developed to help the students gain a strong foundation
for the highly specialized professional courses that they will take up during their trimesters.
Students in the Post Graduate Management Program come from various backgrounds like
engineering, commerce, science, arts etc. They may not have had exposure to cross domain
subjects during their under-graduate studies. The purpose behind the Foundation Course is to
bring the students from different fields on one common base and ensure that each one of
themcan learn the on-coming subjects with full understanding.
The Foundation Course is common and compulsory to all students irrespective of their choice
of specialization and their undergraduate subjects Each subject consists of 21 hours of
teaching/learning. There is an assessment at the end of the course.
The subjects taught as part of the Foundation Course are as follows:
Sr. No Business Analytics Credits
Foundation Course
1 Applied Economics 2
2 Business Communication 2
3 Basic and Advanced Excel 2
4 Basics of Finance 2
5 Perspective Management 2
6 Organizational Behavior 2
Total Credits 12
3
PGDM Specialization in Marketing
Marketing is the principal reason behind the success of any business. A specialization in
marketing stream enhances the skills of the students from basic and covers advanced levels.
The course provides theoretical models in Marketing that adds to the knowledge of how
markets work and how to compete effectively in the market.
The course provides an ‘Application Based’ Practical approach to deal with various real life
scenarios.
The goal is to increase the depth of knowledge in this area so that they can take strategic
decisions with regards to Products and Services.
With specialization in Marketing, students will learn modern techniques of reaching out to a
consumer in the ‘New Economy’ using various digital tools.
The Marketing specialization program creates employable professionals catering to industry by
imparting focused and dedicated training of job aspirants.
Contributions By:
Dr. Satish Modh, Director VESIM
Dr. Sandeep Bhardwaj, Dean Academics, VESIM
Dr. Sachin Deshmukh, Dean PGDM, VESIM
Dr. Swati Singh, Area Chairperson (Marketing), VESIM
Faculties of VESIM
4
Course Structure Marketing Trimester I
Number Trimester Sr. No Name of Subject credits
I 1 Marketing Management 3
I 2 Financial Accounting 3
I 3 Business Statistics * 3
I 4 Base SAS Programming Essentials 3
I 5 Data Integration Techniques 3
I 6 Introduction to Big Data and Business Analytics 3
I Total Credits 18
Additionally
* Enterprise Guide (Tutorial) for 20 hours
Trimester II
Trimester Name of Subject Number credits
II 1 Financial Management 3
II 2 International Business 3
II 3 Data Mining with Eminer 3
II 4 Base Programming DMT 3
II 5 Sales Management 3
II 6 Consumer Buying Behaviour 3
Total Credits 18
Trimester III
Trimester Name of Subject Number credits
III 1 Business and Market Research Methods 3
III 2 Business to Business Marketing 3
III 3 Service Marketing 3
III 4 Retail Management 3
Elective Group 1
III 5 Forecasting Techniques 3
III 6 Macro + Stat 1 + Stat 2 3
Elective Group 2
III 5 Rural Marketing 3
III 6 Travel & Tourism Management 3
Total Credits 18
Internship Credits Summer Internship Project (SIP) 4
5
Trimester IV
Trimester Name of Subject Number credits
IV 1 Strategic Management 3
IV 2 ERP & Supply Chain Management 3
IV 3 Integrated Marketing Communication 3
IV 4 Text Mining & Sentiment Analytics 3
Elective Group 1
IV 5 Visual Analytics 3
IV 6 Multivariate Statistical Analysis for Understanding Complex Data
3
Elective Group 2
IV 5 International Marketing 3
IV 6 Customer Relationship Management 3
Total Credits 18
Trimester V
Trimester Name of Subject Number credits
V 1 Ethical Management & Corporate Governance 3
V 2 Legal Aspects of Business & Taxation 3
V 3 Digital & Social Media Marketing 3
V 4 Brand Management 3
V 5 Market Campaign Management 3
V 6 Market Efficiency Management 3
Total Credits 18
Trimester VI
Twelve weeks Management Internship Program
Internship Credits Management Internship Program 6
6
PGDM PROGRAM AT A GLANCE
Sr. No Trimester / Foundation
No of Hours
Credits Total
Marks Remark
Contact Hours Tutorial Internship
1 Foundation 120 12 300
2 Trimester I 180 20 18 600 Tutorial NO
EXAM
3 Trimester II 180 18 600
4 Trimester III 180 18 600
SIP ( 8 weeks ) 200 4 100
5 Trimester IV 180 18 600
6 Trimester V 180 18 600
7 Trimester VI (MIP) (12 Weeks)
300 6 200
TOTAL 1020 20 500 112 3600
*10 Contact hours = 1 credit
** 50 Internship hours = 1 credit
9
Trimester I
P110001 Marketing Management
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr.
No
Name of Chapter
Number
of
sessions
of 90
minutes
each
1 Understanding the Basics: 1
Concept of Need, Want and Demand
Concept of Product and Brand
Business Environment in India
2 Introduction to Marketing concept 1
Evolution of marketing & Customer orientation
3 Marketing Environment and Evaluation of Market opportunities 1
4 Market research & Marketing Information Systems and Demand
forecasting and Market potential analysis 2
5 Consumer buying process & Organizational buying behaviour 2
6 Pillars of Marketing - Market segmentation, Target marketing Positioning
& Differentiation 2
7 Marketing Mix and Product decisions – Product Life cycle 1
8 New Product development process 2
9 Distribution decisions – Logistics & Channel decisions 2
10 Promotion decisions – Integrated Marketing communications concept,
communication tools 2
11 Personal selling & Sales management 1
12 Pricing decisions 1
13 Case Studies and Presentations 2
10
Books & Reference
Text Book
1. Marketing Management: A South Asian Perspective, 14/e Pearson Publication 2013
References
1. Basic Marketing,13th edition, Perrault and McCarthy McGraw Hill Irwin 2010
2. Marketing management – Indian context Dr.Rajan Saxena Tata McGraw Hill 2010
3. Marketing Management – Ramaswamy & Namkumari
4. R. L. Varshuey & S.L.Gupta: Marketing Management An Indian Perspective (Sultan Chand)
5. Adrich Palmer: Introduction to Marketing (Oxford)
6. Marketing – Asian Edition – Paul Baines, Chris Fill, Kelly Page and Piyush K.Sinha – Oxford
Publications
7. Marketing Management – Tejashree Patankar – International Book House Ltd
8. Marketing Management – Rajendra P Maheshwari & Lokesh Jindal – International Book House Ltd
9. Marketing Management – Peter – McGraw Hill Publications
11
Trimester I
P210002 Financial Accounting
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Name of Chapter
Number
of
sessions
of 90
minutes
each
1 Introduction to Accounting 1
Concept and necessity of Accounting
An Overview of Income Statement and Balance Sheet.
2 Introduction and Meaning of GAAP 2
Concepts of Accounting
Impact of Accounting
Concepts on Income Statement and Balance Sheet.
3 Accounting Mechanics 2
Process leading to preparation of Trial Balance and Financial Statements
Preparation of Financial Statements with Adjustment Entries.
4 Revenue Recognition and Measurement 3
Capital and Revenue Items
Treatment of R & D Expenses
Preproduction Cost
Deferred Revenue Expenditure etc.
5 Fixed Assets and Depreciation Accounting 2
Evaluation and Accounting of Inventory.
6 Preparation and Complete Understanding of Corporate Financial Statements 2
T’ Form and Vertical Form of Financial Statements.
7 Important Accounting Standards. 1
8 Corporate Financial Reporting – Analysis of Interpretation thereof with
reference to Ratio Analysis. Fund Flow, Cash Flow. 3
12
Sr. No Name of Chapter
Number
of
sessions
of 90
minutes
each
Corporate Accounting
9 Inflation Accounting & Ethical Issue in Accounting 1
10 Case Studies & Presentations 3
Total 20
Books & Reference text:
Text Books
1. Financial Accounting: Text & Case: Deardon & Bhattacharya Vikas Publication 1976
References
1. Financial Accounting for Managers – T.P.Ghosh Taxmann Publication 2009
2. Financial Accounting – Reporting & Analysis – Stice & Diamond South West Thomson Learning 2003
3. Financial Accounting: R.Narayanaswamy PHI Publication 2014
4. Full Text of Indian Accounting standard – Taxman Publication
5. Financial Accounting for Management – Paresh Shah – Oxford Publications
6. Financial Accounting – Bhushan Kumar Goyal & H.N Tiwari – International Book House Ltd
7. Accounting & Financial Analysis – Dr Santosh Singhal – International Book House Ltd
8. Financial Accounting – Libby – McGraw Hill Publications
9. Financial Accounting – Mukherjee & Hanif – Financial Accounting
13
Trimester I Business
Statistics
P710001
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Number of
sessions of
90 minutes
Sr. No Name of Chapter each
1 Basic statistical concepts, types of data, data summarization
1 of data, frequency distribution,
2 Measures of Central Tendency 2
3 Measures of Dispersion, Relative Dispersion, 2
4
Skewness & Kurtosis 1
5
Elementary Probability Theory Relative Frequency Approach, Axiomatic
Approach Subjective Probability, Marginal & Conditional Probability,
Independence/Dependence of Events Bayes' Theorem Chebyseheff's
Lemma 3
6
Elementary Statistical Distributions Binomial, Poisson, Hyper geometric
Negative Exponential, Normal, Uniform 3
7
Sampling distributions Sampling distributions
For Mean, Proportion, Variance From Random Samples, Standard
Normal, Student's; Chi-Square, And Variance ratio (F) Distribution 3
8
Statistical Estimation,
Point & Interval estimation Confidence Interval for Mean, Proportion &
Variance 1
14
9
Test of Hypothesis
Tests for specified values of Mean, Proportion & Standard Deviation,
Testing equality of two Means, Proportion & Standard Deviation 3
10
Analysis of Variance, One-way & Two-way Classification (for Equal
Class) 2
11 Simple Correlation & Multiple Correlation 2
12 Regression & Multiple Regression 2
13
Time Series Analysis 2
14 Elements of Integration & Differentiation 1
15 Elements of Determinants 1
16 Elements of Matrix algebra 1
Total 30
15
Books & Reference
Text Book
1. Fundamentals of Statistics by S.C. Gupta Himalaya Publication 2012
References
1. Statistics for Management – Richard L Levin Prentice Hall Publication 1983
2. Statistics a fresh approach – D.H.Sanders
3. Statistics concepts & applications – H.C.Schefler
4. Practical Business Statistics – Andrew F. Siegel
5. Statistics for Business with Computer applications – Edward Minieka & Z.D.Kurzeja
6. Basic Statistics for Business & Economics – Mason, Marehas
7. An Introduction to statistical methods – C. B. Gupta & Vyay Gupta (Vikas)
8. R.S. Bhardway: Business Statistics(Excel Books)
9. Sharma : Business Statistics (Pearson)
10. Beri: Statistics for Management (TMH)
11. Business Statistics – Dr S.K Khandelwal – International Book House Ltd
12. Business Statistics – An Applied Orientation – P.K Vishwanathan – Pearson Publications
16
Trimester I
P710002
Base SAS
Programming
Essentials
Evaluation
Scheme Marks
External Exam 50
Internal
Evaluation 50
Total Marks 100
Sr. No Name of Chapter
Number of
sessions of
90 minutes
each
1 Introduction 1
course logistics
overview of Foundation SAS
Getting Started with SAS
introduction to SAS programs
submitting a SAS program
2 Working with SAS Syntax 1
mastering fundamental concepts
diagnosing and correcting syntax errors
3 Getting Familiar with SAS Data Sets 1
examining descriptor and data portions
accessing SAS data libraries
accessing relational databases (self-study) 1
4 Reading SAS Data Sets
introduction to reading data
using SAS data as input
subsetting observations and variables
adding permanent attributes
5 Reading Excel Worksheets 1
using Excel data as input
doing more with Excel worksheets (self-study)
6 Reading Delimited Raw Data Files 1
using standard delimited data as input
using nonstandard delimited data as input
17
Sr. No Name of Chapter
Number
of
sessions
of 90
minutes
each
7 Validating and Cleaning Data 1
introduction to validating and cleaning data
examining data errors when reading raw data files
validating data with the PRINT and FREQ procedures
validating data with the MEANS and UNIVARIATE procedures
cleaning invalid data
8 Manipulating Data 1
creating variables
creating variables conditionally
subsetting observations
9 Combining SAS Data Sets 1
introduction to combining data sets
appending a data set (self-study)
concatenating data sets
merging data sets one-to-one
merging data sets one-to-many
merging data sets with nonmatches
10 Enhancing Reports 1
using global statements
adding labels and formats
creating user-defined formats
subsetting and grouping observations
directing output to external files
11 Producing Summary Reports 1
using the FREQ procedure
using the MEANS procedure
using the TABULATE procedure (self-study)
12 Introduction to Graphics Using SAS/GRAPH (Self-Study) 1
creating bar and pie charts
creating plots
enhancing output
18
Sr. No Name of Chapter
Number
of
sessions
of 90
minutes
each
13 Introduction 1
review of SAS basics
review of DATA step processing
review of displaying SAS data sets
working with existing SAS data sets
Books & References
Text Books
SAS Black Book for Programming by Wiley Publications 2007
19
Trimester I
P710003 Data Integration
Techniques
Evaluation
Scheme Marks
External Exam 50
Internal
Evaluation 50
Total Marks 100
Sr. No Name of Chapter
Number of
sessions of
90 minutes
each
1 Introduction to the platform for SAS Business Analytics and SAS
Data Integration Studio 2
exploring the platform for SAS Business Analytics
working with SAS Data Integration Studio
introduction to change management
2 Introduction to Course Data and Course Scenario 2
explaining the course data
explaining how to define target data
introduction to the course scenario
3 Creating Metadata for Source Data 2
setting up the environment
registering source data
4 Creating Metadata for Target Tables
registering target tables 2
importing metadata
5 Creating Metadata for Jobs 3
creating jobs
exploring functionality of Job Editor
submitting jobs to create target tables
specify how to document jobs
recording job performance statistics
chaining job flows
20
Sr. No Name of Chapter
Number of
sessions of 90
minutes each
6 Working with Transformations 3
working with the extract transformation
working with the data validation transformation
working with the apply lookup standardization transformation
working with the sort transformation
working with the append transformation
working with an analysis transformation
working with the transpose transformation
working with the transformation generator wizard
working with the user-written code transformation
working with the loop transformations
using XML writer and file transfer
working with new SAS Data Integration Studio transformations
working with status handling
7 Defining Table Relationships 2
reviewing the data model
defining integrity constraints
defining keys and indexes
exploring various load techniques
Working with Slowly Changing Dimensions
defining slowly changing dimensions
working with SCD Type 2 loader transformation
working with the lookup transformation
8 Working with Transformations 2
working with the transformation generator wizard
Implementing Data Quality Techniques (Self-Study)
creating and applying match codes
building and applying standardization schemes
apply the DataFlux IS Job and DataFlux IS Service transformations
9 Deployinging Jobs 1
specify how to deploy jobs for batch scheduling
specify how to deploy jobs as stored processes
specify how to deploy jobs for web services
10 Maintaining and Administering SAS Data Integration Studio 1
establishing project repositories for change management
working with impact analysis
moving metadata
enabling status handling
21
setting up the SAS Data Quality Server software
Total 20
Books & References
Text Book
1. Data Integration Techniques SAS Publication 2014
References
1. Principles of Data Integration, by AnHai Doan, Alon Halevy Zachary Ives, Elsevier
Publication 2012
2. Managing Data in Motion: Data Integration Best Practice Techniques and Technologies
April Reeve
22
Trimester I
P710004
Introduction to
Big Data &
Business
Analytics
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Practical 50
Total Marks 150
Sr. No Name of Chapter
Number
of
sessions
of 90
minutes
each
1 Introduction to Business Analytics Business Data Overview: Sources &
Uses of Big Data 1
2 Competing on Analytics in today’s Business 1
Landscape. Assessing the Analytical
Competency of a Business Enterprise
3 Data Warehouse Modeling: OLAP and 1
Reporting. Data Cube Technology
4 How Businesses can utilize their Data: 1
Overview on Data Mining Techniques Quiz 2
5 Introduction to Web Analytics – Part I : Web 1
Data and Analysis of Online Behaviors,
Web Analytic Tracking Tools: Google Analytics
6 Introduction to Web Analytics – Part II 1
Web Analytic Applications, Analytical Methods & Tools for website
Effectiveness Testing - Google Optimizer
7 Understanding MapReduce 2
Writing MapReduce programs
MapReduce Types & Formats
8 Hadoop Distributed File System 2
9 Hadoop I/O 1
10 Developing a MapReduce Application 1
23
Sr. No Name of Chapter
Number
of
sessions
of 90
minutes
each
11 How MapReduce works 1
12 Setting up a Hadoop Cluster 1
13 Administering Hadoop 1
14 Pig 1
15 Hive 1
16 HBase 1
17 Zookeeper 1
18 Sqoop 1
Total 20
Books & References
Text Book
1. Analytics in Big Data World: The Essential Guide to Data Science 7 & Its Application By
Bart Baesens ISBN 978-1-118-89270-1 John Wiley & Sons Publication 2014
References
1. Big Data Analytics: Turning Big Data into Big Money By Frank Ohlhorst ISBN 978-1-1181-
4759-7 John Wiley & Sons Publication
2. Big Data Analytics for Managers: Taking Business Intelligence Beyond Reporting by By
Gert Laursen and Jesper Thorlund ISBN 978-0-470-89061-5 John Wiley & Sons Publication
3. Hadoop Beginner's Guide: Learn how to crunch big data to extract meaning from the
data avalanche, Garry Turkington
4. Big Data Application Architecture, Nitin Sawant (Author), Himanshu Shah (Author)
24
Trimester I
Enterprise Guide
Tutorial
Evaluation Scheme NA
External Exam NA
Internal Evaluation NA
Total Marks NA
Practical
1 Introducing to the SAS Enterprise Guide 4.3 environment 1
2 Descriptive Statistics 2
3 Correlation & Regression 4
4 Regression Diagnostics 5
5 ANOVA 4
6 Categorical Data Analysis 4
Total Hours 20
27
Trimester II
P210003 Financial Management
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Name of Chapter
Number
of
sessions
of 90
minutes
each
1 Objective of Financial Management 3
Financial Performance Appraisal using Ratio Analysis, Funds Flow
Analysis & Cash Flow Analysis
2 Sources of Finance - Short Term/Long Term, Domestic / Foreign,
Equity/Borrowings/Mixed etc.
2
Cost of Capital & Capital - Structure Planning, Capital Budgeting &
Investment Decision Analysis (using Time Value
3 Working Capital Management - Estimation & Financing, Inventory
Management, Receivable Management, Cash Management
3
Ø Divided Policy / Bonus - Theory & Practice
4 Investment (Project) identification, feasibility analysis with sensitivities,
constraints and long term cash flow projection
3
Financing Options - structuring & evaluation off-shore/ on-shore
Instruments, multiple option bonds, risk analysis, financial engineering,
leasing, hire purchase, foreign direct investment, private placement, issue
of convertible bonds etc.
5 Financial Benchmarking -- concept of shareholder value maximization,
interest rate structuring, bond valuations
3
Banking - consortium banking for working capital management, credit
appraisal by banks, periodic reporting, enhancement of credit limits,
bank guarantees, trade finance, receivable financing, documentary credit,
routing of documents through banks, correspondent banking, sales and
realisation with foreign country clients, process of invoicing, reail
products, high value capital equipment, periodic invoicing for large value
infrastructure projects, Escrow accounts
28
Books & References
Text Book
1. Financial Management - Prasanna Chandra Tata McGraw Hill 2008
References
1. Financial Management - Brigham
2. Financial Management - Khan & Jain
3. Financial Management - Prasanna Chandra
4. Financial Management – S.C.Pandey
5. Van Horne & Wachowiz: Fundamentals of Financial Management (Prentice Hall India)
6. Sharan: Fundamentals of Financial Management (Pearson)
7. Financial Management – Rajiv Srivastava & Anil Misra – Oxford Publications
8. Financial Management – Chandra Hariharan Iyer – International Book House Ltd
9. Fundamentals of Financial Management – Sheeba Kapil – Pearson Publications
10. Strategic Financial Management – Prasanna Chandra
29
Trimester II
P610005 International
Business
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min
each
1 Introduction to International Business 2
a) Objective, Scope, Importance and Current Trends
b) Domestic Business v/s International Business
c) Reasons For International Business – For Corporates and Country
d) Modes of Entry and Operation
2 PEST Factors and Impact on International Business 2
a) Risk Analysis
b) Decisions to overcome or managing risks – a live current case
3 Investment Management in International Business 2
a) Foreign Direct Investment
b) Offshore Banking
c) Foreign Exchange Dealings and numericals in business
d) Resource Mobilization through portfolio/GDR/ADR
e) Other options of funding in ventures and case discussions
4 Multinational Corporations 2
a) Structure, system and operation
b) Advantages and Disadvantages – Case discussion
c) Current Opportunities of Indian MNCs and Case discussion
d) Issues in foreign investments, technology transfer, pricing and
regulations; International collaborative arrangements and strategic
alliances.
30
Sr. No Chapter
No of
sessions
of 90
min
each
5 Globalization 2
a) Concept and Practice
b) Role of Global Organisation and Global Managers
c) Stages of building Global companies and competitiveness
d) Global competitive advantages of India - Sectors and
Industries – Case study
6 International Organisations and their role in international
business 2
a) WTO
b) World Bank
c) ADB
d) IMF and others Case study
7 Regional Trade Agreements and Free Trade Agreements
(RTA and FTA) 2
a) NAFTA
b) EC
c) ASEAN
d) COMESA
e) LAC
f) Others – Case Study
8 Trade Theories and relevance in International Business 2
a) Absolute advantage
b) Comparative advantage
c) Competitive advantages
d) Purchasing power points
e) PLC theory
f) Others – Case study
9 International Logistics and Supply Chain 1
a) Concepts and Practice
b) Components of logistics and impact on trade
c) Others – Case Study
31
Sr. No Chapter
No of
sessions
of 90
min
each
10 International HR Strategies 1
a) Unique Characteristics of Global HR
b) HR – Challenges
c) Ethical Issues
d) Regulator, Aspects of HR
e) Others - Case Study
11 Emerging Developments and Other Issues: Growing
concern for ecology; Counter trade; IT and international
business. 2
Total 20
Books & References
Text Book
1. International Business – Subba Rao Himalaya Publishing House 2008
References
1. International Business – Daniels and Radebough Pearson Education 2012
2. International Business – Sundaram and Black Prentice Hall 1995
3. International Business – Roebuck and Simon
4. International Business – Charles Hill
5. International Business – Alan Sitkin & Nick Bowen – Oxford Publications
6. International Business: - Concept, Environment & Strategy – Vyuptakesh Sharan – Pearson
Publications
32
Trimester II
P710005 Data Mining
with Eminer
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min
each
1 Introduction to SAS Enterprise Miner 2
Accessing and Assaying Prepared Data
creating a SAS Enterprise Miner project, library, and diagram
defining a data source
exploring a data source
2 Introduction to Predictive Modeling with Decision Trees 2
cultivating decision trees
optimizing the complexity of decision trees
understanding additional diagnostic tools
Autonomous tree growth options
3 Introduction to Predictive Modeling with Regressions 3
selecting regression inputs
optimizing regression complexity
interpreting regression models
transforming inputs
Categorical inputs
Polynomial regressions
4 Introduction to Predictive Modeling with Neural Networks and Other
Modeling Tools 2
Introduction to neural network models
input selection
stopped training
Other modeling tools
5 Model Assessment 3
Model fit statistics
Statistical graphics
adjusting for separate sampling
Profit matrices
6 Model Implementation 2
Internally scored data set
Score code modules
33
7 Introduction to Pattern Discovery 2
cluster analysis
Market basket analysis
8 Special Topics 2
Ensemble models
Variable selection
Categorical input consolidation
surrogate models
SAS Rapid Predictive Modeler
9 Case Studies 2
segmenting bank customer transaction histories
Association analysis of Web services data
Creating a simple credit risk model from consumer loan data
Predicting School of Management Sciences enrollment management
Books & Reference
Text Book
1. Predictive Analytics by Conrad Carlberg Pearson Education 2013
References
1. RapidMiner: Data Mining by Marcus Hofmann Ralf Klinkenberg 2014
2. SAS Enterprise Guide – SAS Publication 2014
34
Trimester II
P710006 Base SAS Programming DMT
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
1 Controlling Input and Output 4
outputting multiple observations
writing to multiple SAS data sets
selecting variables and observations
writing to external files
2 Summarizing Data 3
creating an accumulating total variable
accumulating totals for a group of data
3 Reading and Writing Different Types of Data 3
reading delimited raw data files
controlling when a record loads
reading hierarchical raw data files
4 Data Transformations 3
manipulating character variables
manipulating numeric variables
manipulating numeric variables based on dates
converting variable type
5 Processing Data Iteratively 4
performing DO loop processing
performing SAS array processing
6 Combining SAS Data Sets 3
match-merging two or more SAS data sets
performing simple joins using the SQL procedure (self-study)
Total 20
SAS Course Notes
35
Trimester II PGDM
P110002 Sales Management
Evaluation
Scheme
Marks
External Exam 50
Internal
Evaluation
50
Total Marks 100
Sr. No Chapter
No of
sessions of
90 min each
1 Sales promotion strategies to integrate below the line promotion
into the communication mix.
Process of researching, Planning and setting goals to measure
and test the effectiveness.
2
2 Planning and designing sales promotion Programme with
specific reference to sales contests, Trade-in discounts, Coupons
etc.
1
3 Introduction to sales management, The Selling functions selling
of services is as opposed to selling to products.
2
4 Sales Organization and its evaluation, Job and role of Sales
Management in Organizations,
2
5 Sales quotas and Sales Forecasting 2
6 Manpower Planning for the sales organization for and
development of sales organization
2
7 Recruitment and selection of sales force 2
8 Training, and development of sales Personnel. 2
9 Sales incentives and sales compensation 1
10 Sales force performance evaluation and control 1
11 Time and Territory Management, Territory Planning,
establishing and revising territories, Bases of territory design
2
12 Case study and Presentation 1
Total 20
36
Text Book:-
1. Sales Management- Still, Cundiff & Govani Prentice Hall India
Reference Book:-
1. Sales Management -Teamwork, Leadership and Technology- Charlesm Futrell- 6 edition
2. Sales Promotion- how to create, implement & integrate campaigns- Roddy Mullin and
Julian Cummins- 4th Edition.
2. Professional Sales Management- Anderson, Hair &Bush Tata Mc Graw Hill
3. The Selling and Sales Management- David Jobber- Pearson Publications- 2006 edition
Journal:-
Journal of Personal Selling and Sales Management (online) Boston University HBR.
37
Trimester II
P110003
Consumer
Buying
Behaviour
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min
each
1
Diversity of consumer behavior; Role of consumer behavior in marketing
strategy.
2
2 Individual aspects of consumer behavior: Perception, Learning &
Information Processing, Motivation and Involvement, Attitudes and
Personality
2
3 External Influences: Group behavior; Social class; Opinion leaders;
Reference Groups.
Role of Culture and Subcultures; Family
2
4 Consumer decision process: Problem recognition; Search and evaluation of
alternatives; Purchase process; Post purchase behavior and cognitive
dissonance.
Consumer adoption process and diffusion of innovation; Situational
influences.
Cross-cultural issues of consumer behaviour
Rural consumer behaviour
Organisational buying behaviour
Behaviour for FMCGs v/s Consumer durables v/s Services
Consumer behavioural research
4
5 Organization buying process: Roles of buying centres/ Decision making
units.
1
6 To understand the industrial products, characteristics and applications
Differences between Industrial Marketing and Consumer Marketing with
specific reference to the Marketing mix.
Segmenting the Industrial Markets and positioning the products
Vendor selection process, value analysis and value engineering
Importance of costing, pricing and bidding; Factors influencing industrial
product pricing.
5
7 Industrial buying behaviour; the importance of decision making process in
Industrial Marketing.
Use of various promotional tools, viz., advertising, catalogues, brochures,
participation in exhibitions – the effectiveness of each of these tools in
Industrial Marketing.
Role of Personal Selling in Industrial Marketing; Importance of consultants
and expectations from the consultants in marketing.
2
8 Case Studies and Presentation
2
TOTAL 20
38
Books & References
Text book
1. Consumer Behavior Schiffman & Kanuk 6th edition Prentice Hall India
2. Industrial Marketing – By Krishna K. Havaldar – Tata McGraw Hill
Reference Books
1. Consumer Behavior Loudon & Della Bitta 4th edition Tata McGraw Hill
2. Consumer Behaviour in Indian Context, Suja R Nair, Himalaya Pub. House]\
3. Consumer Behavior building marketing strategy: Hawkins Best & Coney 7th edition
McGraw Hill International edition
4. Satish Batra & S. H. H. Kazmi: Consumer Behavior Text & Cases (Excel)
5. Industrial Marketing – Analysis, Planning and Control By Robert Reeder, Edward G. Briety
and Betty Reeder – Prentice Hall of India.
6. Industrial Marketing Management – By Michael D. Hutt [Arizona State University],
Thomas W. Speh [Miami University] – Published by Holt Sarenders
41
Trimester III
P610006 Business & Market
Research Methods
Evaluation
Scheme
Marks
External Exam 50
Internal
Evaluation
50
Total Marks 100
Sr.No Topics
No of
sessions of
90 minutes
each
1 Relevance & Scope of Research in Management and steps involved in
the Research Process 1
2 Identification of Research Problem and Defining MR problems 1
3 Research Design 2
4 Data – Collection Methodology 1
5 Primary Data – Collection Methods 1
6 Measurement Techniques 1
7 Characteristics of Measurement Techniques – Reliability, validity etc.
1
8 Secondary Data Collection Methods
9 Library Research
10 References
11 Bibliography, Abstracts, etc. 2
12 Primary and Secondary data sources
13 Data collection instruments including in-depth interviews, projective
techniques and focus groups 2
14 Data management plan – Sampling & measurement 1
15 Data analysis – Tabulation, SPSS applications data base, testing for
association 1
16 Analysis Techniques 2
17 Qualitative & Quantitative Analysis Techniques
18 Techniques of Testing Hypothesis – Chi-square, T-test Correlation &
Regression Analysis 1
19 Analysis of Variance, etc. – Making Choice of an Appropriate Analysis
Technique. 1
20 Research Report Writing and computer Aided Research Methodology –
use of SPSS packages 1
21 Case Studies and Presentations 1
Total 20
42
Books & References
Text Book
1. Business Research Methodology by Srivastava Wiley Publication 2012
References
1. Business Research Methods – Cooper Schindler McGraw Hill 2005
2. Research Methodology Methods & Techniques – C.R.Kothari New Age Publication
2004
3. D. K. Bhattacharya: Research Methodology (Excel)
4. P. C. Tripathy: A text book of Research Methodology in Social Science(Sultan Chand)
5. Saunder: Research Methods for business students (Pearson)
6. Marketing Research –Hair, Bush, Ortinau (2nd edition Tata McGraw Hill)
7. Marketing Research Text & Cases – (Wrenn, Stevens, Loudon Jaico publication)
8. Marketing Research Essentials – McDaniels & Gates (3rd edition SW College
publications)
9. Marketing Research – Aaker, Kumar, Day (7th edition John Wiley & Sons)
10. Business Research Methods – Alan Bryman & Emma Bell – Oxford Publications
11. Business Research Methods – Naval Bajpai – Pearson Publications
12. Research Methodology – S.L Gupta & Hitesh Gupta – International Book House
43
Trimester III
P110004 Business to
Business
Marketing
Evaluation
Scheme
Marks
External Exam 50
Internal
Evaluation
50
Total Marks 100
Sr. No. Topics
No of
sessions of
90 minutes
each
1 Introduction to Industrial Marketing,
· Differences between Industrial & Consumer Marketing 2
2 Industrial Marketing Environment,
· Types of Customers,
· Types of buying situations 2
3 Segmentation, Targeting and Positioning in industrial
Marketing 2
4 Industrial Buyer Behavior & Industrial Marketing
Research 2
5 B2B Product Decisions, New Product Development. 2
6 Industrial Pricing Decisions 1
7 B2B selling & Sales management,
· key account management concepts,
· Bidding for contracts, selling to Govt. customers 2
8 · Role of after sales services in Industrial Marketing 1
9 · Industrial Distribution, Logistics and Supply Chain
Management 2
10 Technological development and Innovations in B2B Business 1
11 Industrial Advertising & Promotions, Exhibitions.
· Branding of Industrial, High Technology & Commodities 2
13 Case Studies and Presentations 1
Total 20
44
Books & References
Text Book
1. Industrial Marketing – By Krishna K. Havaldar – Tata McGraw Hill
References
1. Industrial Marketing – Analysis, Planning and Control By Robert Reeder, Edward G.
Briety and Betty Reeder – Prentice Hall of India.
2. Industrial Marketing Management – By Michael D. Hutt [Arizona State University],
Thomas W. Speh [Miami University] – Published by Holt Sarenders
45
Trimester III
P110005 Service Marketing
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min
each
1
Understanding Services and Consumer Behavior
Introduction to Services, concept of services, characteristics of service,
classification of service, Understanding services market, products and
customers, Reason for growth of the services sector, Types of Service
Encounters; Moments of Truth
3
2
Aligning Strategy, Design and Delivery
Service Blueprinting. Operational service product designing and adding
value. Evidence of service and Servicescape. The Service Triangle.
Boundary–Spanning Roles. Strategies for closing the delivery gap
4
3
Delivering Services through Intermediaries, Managing Demand and
Capacity
Role of Distribution in Services. Channel Conflicts and other key problems.
Key Intermediaries for Service Delivery. Understanding Demand and
Capacity constraints. Strategies for matching Capacity and Demand.
Approaches to Pricing Services
4
4
Focus on Customers
Customers’ expectations of service. Desired and Adequate service, Zone of
Tolerance
The impact of service failure and recovery; Types of Customer Complaint,
Actions and Complainers
Service Guarantees; Service Recovery Strategies
Quality Gaps - customer expectation versus perceived service gap;
SERVQUAL- Quality standards; CRM
4
5
Service Sector Study
Exposure to various growing Service Sectors viz.:
Banking; Insurance; Education; Telecom; Health & Wellness;
Hospitality services including travel, hotels and tourism; Professional
services
5
TOTAL 20
46
Books & References
Text Book
Harsh V. Verma. (2012), Services Marketing: Text and Cases, Pearson Education
Valarie A Zeithmial & Mary JoBitner, (2000), “Services Marketing”, Tata McGraw Hill
Publishing Company, New Delhi.
Reference Text
Rampal M. K and Gupta S. L, (2009), “Services Marketing, Concept, Application and
Cases”, Galgotia Publication Company, New Delhi.
Adrhian Payne, (2001), “The Essence of Marketing”, Prentice Hall of India Pvt. Ltd., New
Delhi.
Christopher Lovelock, (2001), “Services Marketing”, (4th Edition), Pearson Education Asia
Pvt. Ltd., New Delhi.
Helen Woodroffe, (1997), “Services Marketing”, Macmillan India Pvt. Ltd., New Delhi.
47
Trimester III
P110006 Retail
Management
Evaluation
Scheme Marks
External Exam 50
Internal
Evaluation 50
Total Marks 100
Sr.No Topics
No of
sessions of
90 minutes
each
1
Retailing An introduction: Definition, Functions, Importance, Types of retailing - Store and Non Store; Retailing in India - Current Scenario, Retailing from International perspectives; Consumer buying decision process - Influencing factors, Consumer shopping behaviour.
4
2
Retail planning Retail Brand Management- Positioning, Personality, Types of Brand, Brand And Life Cycle; Merchandise Management - Meaning, Methods, Assortment And Inventory; SCM Principles, Retail Logistics.
5
3
Retail location decision Types of location Site evaluation; Store design - layout and space management, Visual merchandising and displays; Retail pricing - approaches, influencing factors, Price sensitivity, and mark down policy.
4
4
Retail promotion Setting Objectives, Role Of Advertising, Sales Promotion, Personal Selling Public Relations and Relationship Marketing In Retailing
3
5
Impact of information technology in retailing Integrated Systems And Networking EDI, Bar Coding, Customer Database Management. Electronic Retailing - Role Of Web and Future Trends; Consumerism And Ethics In Retailing - Social And Green Issues; Retail Audit.
4
TOTAL 20
Prescribed Text
1. Berman and Evens, Retail Management, PHI.
Reference Text
2. David Gilbert, Retail Management, Financial Time/Prentice Hall.
3. Gibson Vedamani, Retail Management, Jaico Books.
4. Levy & Weitz, Retail Management, Tata McGraw Hill.
48
Trimester III
P110007 Rural Marketing
Evaluation
Scheme Marks
External Exam 50
Internal
Evaluation 50
Total Marks 100
Sr. No Name of Chapter
Number of
sessions of
90 minutes
each
1
Introduction
Definition – scope of rural marketing – concepts – components of rural
markets –classification of rural markets – rural vs. urban markets
Characteristics and Dimensions of Rural Markets. Rural Market Profile -
Rural Market in India - Size and Scope - Environment and Emerging Profile
of Rural Markets in India - Constraints in Rural Marketing and strategy to
overcome the constraints.
2
2
Rural marketing environment
Population – occupation pattern – income generation – location of rural
population-expenditure pattern – literacy level – land distribution –
land use pattern – irrigation – development programs-– infrastructure
facilities – rural credit institutions rural retail outlets – print media in
rural areas.-rural areas requirement – problems in rural marketing – rural
demand – rural- market index
2
3
Rural Market Behaviour
Rural consumer dimensions - Rural Demand Dimension - Tapping the
Rural Markets - Rural Market Segmentation - Basis and Strategies -
Consumer Behavior in Rural Markets. Approach to Rural Markets of India
- Marketing Research
2
4 Marketing of agricultural input
Illustration Consumable inputs – durable inputs – fertilizers
2
49
product – price – distribution – promotion SWOT analysis of fertilizer
market – agro chemicals – product - price – distribution ,promotion.
5 Marketing Communication in Rural Markets
Promotion as a component in marketing communication - Advertising and
sales promotion for rural markets
Major challenges in Media planning - Sales force management in rural
markets - Selecting the Media Mix - Evaluation of promotional activities.
2
6 Channels of Distribution
Distribution pattern and methods in rural markets - Special characteristics
of rural channels - Channel management in rural markets
Managing physical distribution in rural markets - Storage, warehousing and
transportation.
2
7 Marketing of consumables and durables
Product – price – distribution strategies – product redesign – modification
needs
2
8 Marketing of agricultural produce and rural and cottage industry
products
Marketing of agricultural produce – regulated markets – formation of
cooperative organizations contract farming-agricultural exports zone (AEZ)
– marketing of rural / cottage industries – artisan products.
2
9 Role of financial institutions in rural marketing
Agricultural credit situation – types of credit – rural credit institutions –
NABARD
Commercial banks – state cooperative banks (SCB) – state cooperative
agricultural and rural development banks (SCARDB) –
Regional rural banks RRB – local area banks – flow of institutional credit
to agriculture –Kissan credit card scheme – impact on rural market
2
10 Role of cooperative institutions in rural marketing
Cooperatives as organizations – structure of cooperative organizations –
types – share of cooperatives in national economy – impact of
cooperatives on rural marketing
2
TOTAL 20
50
Text Book
Rural Marketing Text Book – Pradeep Kashyap, Pearson, 2ed
Reference Books
Rural Marketing – C.S.G. Krishnamacharyulu and Lalitha Ramakrishnan
Rural Marketing – R V Badi, N V Badi – HPH, 2 /e, 2005
Rural Marketing – T P Gopalaswamy – Vikas Publishing House
The Rural Marketing Text Book – Pradeep Kashyap, Pearson, 2e
Rural Marketing – Habeeb Ur Rahman – HPH, 1 /e, 2004
Rural Marketing :Text and Cases – S.L. Gupta, Wisdom Publication
Rural Marketing – Text and Cases – U.C. Mathur, Excel Books
51
Trimester III
P110008 Travel & Tourism
Management
Evaluation
Scheme Marks
External Exam 50
Internal
Evaluation 50
Total Marks 100
Sr.No Topics
No of sessions
of 90 minutes
each 1
Conceptual Framework For Tourism Marketing Management Introduction To Tourism Marketing, Characteristics of Tourism Products, Its Issues and Challenges, The Components of Marketing Mix and Extended Three P’s-people
4
2
Tourism Markets Types, The Concepts of Tourism Product Development, Technology And Trends In Tourism Marketing, Pricing of Tourism Product; World Tourism Markets Inbound and out bound Markets for India and Domestic Markets, Various Middlemen in Tourism & Travel Business: Promotional Techniques.
4
Sustainable Tourism and New Trends in Travel Industry
the importance of sustainable tourism; Outbound Travel from India; Changing
travel scenario of Indians; Antecedents of International Travel among Indians
2
3
Information Sources & Market Research Role of ICT in Travel & Tourism; Significance of ‘Sources of Marketing’ -
Journals, Periodicals Magazines, Newspapers, Directions, Guidebooks, Maps In
Tourism, Role of Government Bodies
2
4
PESTLE Analysis in Tourism
2
5
Accommodation and Transportation in Tourism , Travel Trade and
Documentation
2
6 Indian Tourism Industry 2
7 Marketing and Tourism and Travel Gadgets 2
TOTAL 20
52
Suggested Readings:
Middelton Victor T. C., Alan Fyall and Michael Morgan, (2009), “Marketing in Travel & Tourism”, (4th Edition), Oxford University Press, New Delhi.
Chaudhary Manjula, (2012), “Tourism Marketing”, (second Impression), Oxford University Press, New Delhi.
Limsden Les, (1992), “Marketing For Tourism Case Study Assignments”, MacmillanIndia Pvt. Ltd., New Delhi.
Philip Kotler, John Bowen and James Makens, “Marketing For Hospitality And Tourism”, Prentice Hall Education Pvt. Ltd., New Delhi.
Hollowacy I.C. And Plant R.V., (1992), “Marketing for Tourism”, Pitman Press India Pvt. Ltd.
53
Trimester III
P710010 Forecasting Techniques
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Name of Chapter
Number of
sessions of 90
minutes each
1 Introduction to Time Series 1
Objectives of Time Series Analysis
Simple Time Series Models
Stationary Models and Autocorrelation Function
2 Introduction to ARMA Models 1
Forecasting ARMA Processes
3 Association Rule Mining 2
Introduction
Task and Naïve Algorithm
Apriori Algorithm
Direct Hashing and Pruning(DHP)
4 Classification 1
Basic concept
Decision tree induction
Tree pruning
Bayes classification methods
Rule-based classification
5 Cluster Analysis 2 What is the term Requirement Basic clustering method Partitioning method: K-Means, K-Medoids Hierarchical methods: Hierarchical clustering, BIRCH Other methods Evaluation
6 Outlier Detection 1 Basic concepts Types of outliers Outlier detection methods: Supervised, Semi-supervised,
Unsupervised etc.
Other methods
Mining Contextual and Collective outliers Books & References
SAS Course notes
54
Trimester III
P710011 Macros + Stats I + Stats II
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Name of Chapter
Number of
sessions of
90 minutes
each
1 Introduction to the Macro Facility 1
2 SAS Programs and Macro Processing 1
3 Macro Variables 1
4 Macro Processing 1
5 Scopes of Macro Variables 1
6 Macro Expressions 1
7 Macro Quoting 2
8 Interfaces with the Macro Facility 2
9 Storing and Reusing Macros 2
10 Macro Facility Error Messages and Debugging 2
11 Writing Efficient and Portable Macros 2
12 Macro Language Elements 2
13 Macro Language Dictionary 2
Books & References
SAS Course notes
59
Trimester IV
P610007 Strategic
Management
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min
each
1 Introduction to Strategic Management 1
2 Strategic Management Process : Vision, Mission, Goal, Philosophy,
Policies of an Organization
1
3 Strategy, Strategy as planned action, its importance, Process and
advantages of planning Strategic v/s Operational Planning
1
4 Strategy Choices 2
Hierarchy of Strategies
Types of Strategies
Porter’s Generic Strategies
Competitive Strategies and Strategies for different industries and company
situations
Strategy Development for Non-profit, Non-business oriented organizations
Mckinsey’s 7 S Model: Strategy, Style, Structure, Systems, Staff, Skills
and Shared values.
5 External and Industry Analysis 2
General Environment
Industry / Competitive Environment
Identifying industry’s dominant features
Porter’s Five Forces of Competitive Analysis
Analytic Tools: EFE Matrix and CPM
60
Sr. No Chapter
No of
sessions
of 90
min
each
6 Internal Analysis 1
Assessment of Company Performance
Management & Business Functions Framework
Other Frameworks for Organizational and Internal Analysis
Analytical Tool: IFE Matrix
7 Strategy Analysis and Formulation Tools 3
SWOT Matrix
SPACE Matrix
BCG Matrix
IE Matrix
GE – McKinsey Matrix
Grand Strategy Matrix
Strategy Mapping and the Balanced Scorecard
8
Growth Accelerators: Business Web, Market Power, Learning based.
1
Management Control, Elements, Components of Management Information
Systems
9 Strategy Evaluation and Control 1
Performance Measurement and Monitoring
10 Financial Projections and Financial Impact of Strategies 1
11 Miscellaneous Management Topics 2
Social Responsibility
Environmental Sustainability
Value Chain Analysis
Economic Value Added (EVA)
Market Value Added (MVA)
Strategic Issues in a Global Environment
12 Case Studies and Presentations 4
Total 20
61
Books & References
Text Book
1. Strategic Management – N Chandrasekaran & P.S Ananthanarayanan – Oxford Publications 2012
References
1. Strategic Management – Thompson & Striekland McGraw Hill Irwin
2. Competitive advantage – Michael Porter The Free Press 1998
3. Competitive strategy – Michael Porter The Free Press
4. Understanding Strategic Management - Anthony Henry – Oxford Publications
5. Concepts in Strategic Management & Business Policy – Toward Global Sustainability – Thomas L
Wheelen, J David Hunger – Pearson Publications
62
Trimester IV
P410002
ERP & Supply
Chain
Management
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. no Topic Sessions Hours 1 ERP - An Overview
What is ERP , Need for ERP ,Evolution of ERP ,Benefits of ERP, Process Automation , Information Integration ,Business Process Reengineering 2 3
2 ERP - Business Modules Production /Manufacturing ,Human Resources, Materials Management , Quality Management ,Sales and Distributuion ,Finance , Business Modeling ,Integrated Data Modeling 3 4.5
3 ERP Implementation
ERP Implementation lifecycle ,Implementation methodology , Organising the implementation - Vendors ,Contractors and Uers 2 3
4
ERP Market , 1 1.5 ERP- Present and Future
ERP Pakages - SAP , Oracle and others , ERP and Inernet , Future Directions in ERP
5 What is Supply Chain , Achieving strategic fit, Drivers of supply chain , e -procurement , Network Design , Inventory management and Risk pooling
3 4.5
6 Strategic Alliances & 2 3 Supply Chain Integration
Push , Pull and Push - Pull systems, 3 PL / 4 PL , RSP , CPRF , Impact of Internet on SCM , Distribution Strategies
7 International Issues in SCM 2 3
63
Global market / Cost / Political and Economic forces , Risk and advantages of International Supply Chain , Regional differences in logistics
8 Supply Chain Risk Basics of Risk Management ,Identifying and analysing risks, Creating resilent supply chians ,Business Continuity Management 2 3
9 Performance Measurements
3 4.5
&
Controls in SCM Bench marking , SCOR, Balanced Score Card ,EFQM , EVA
20 30
Books & References
Text Book
2. Supply Chain & Risk Management by Donald Waters Kogan Page Publishers 2011
Reference
3. The New Supply Chain Challenge: Risk Management in a Global Economy by Bosman R,
FM Global, Johnston RI, 2006.
64
Trimester IV
P110009
Integrated
Marketing
Communication
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions of
90 min
each
1 Communication Process – Communication models for 1
urban and rural
Communication, Integrated Market Communications
2 Advertising – Organizational structure of advertising 2
agency and its function.
Evaluation of agency functioning.
3 Advertising objectives with specific reference to 1
DAGMAR, Brand objectives,
Consumer attitude and market structure
4 Brand position and brand image strategy
development. 2
Persuasion and attitudinal change through
appropriate copy development
Creative decisions, Copy decision – Creation and
production of the Copy
5 Advertising Research
Advertising budget, Media planning and Media 1
research
6 Basics of Project Management Public relations & 1
Publicity campaigns
7 Event management, Role of advertising manager in
firms, advertising briefs, Agency coordination 1
activities, managing advertising campaigns
8
Promotions – Trade and Consumer Promotions. 2
Strategies and tactics for effectiveness. With
select case studies
· Personal selling – Conventional selling practices
and new trends – call centers, multi-level marketing,
viral marketing
· Direct marketing – the evolution from mail order
selling to database marketing. The emerging trend
towards CRM
65
· PR and media management – profiling target
audiences and crafting media exposure strategies.
Building media relationships
· Evaluating IMC Programs- using appropriate
metrics, determining effectiveness levels, setting
benchmarks.
9 Understanding Social Media Marketing 2
a. Social Networking (Facebook, Linkedin,
Twitter, etc.)
b. Social Media (Blogging, Video Sharing -
Youtube, Photosharing – Instagram, Podcasts)
10 E-Commerce – Overview 2
Understanding Internet Marketing
Search Engine Optimisation
Search Engine Marketing
Email Marketing
Digital Display Marketing
11 Introduction to New Age Media (Digital) Marketing 2
Internet Marketing – Overview
Social Media Marketing – Overview
Mobile Marketing – Overview
12 Understanding Mobile Marketing
Mobile Application Ecosystem 1
SMS Marketing
Emerging Technologies - NFC
Web Analytics
Copy Writing – New Age Media
Planning Integrated Digital Marketing Campaigns
13 Presentations and Case Studies 2
Reference Text
Advertising and Promotion: An Integrated Marketing Communications Perspective,
George Belch, San Diego University Michael Belch, San Diego University
Advertising Management: Rajeev Batra, John G. Myers, David A. Aaker
Logo – Naomi Klein
Brand Reporter fortnightly
Other Guy Blinked , The - Jesse Kornbluth
Belch: Advertising & Promotions (TMH)
J. V. Vilanilam & A. K. Verghese: Advertising Basics (Sage)
66
Trimester IV
P710012
Text Mining &
Sentiments
Analytics
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min
each
1 Text Analytics and Sentiment Mining 2
history and roots of text analytics
SAS tools and components for text analytics
application areas of Text Analytics
2 Getting Textual Data into SAS Enterprise Miner and SAS Text
Miner
3
introduction to SAS Enterprise Miner and SAS Text Miner
demonstration of the Text Import node for Web crawling
demonstration of the File Import node for reading Excel files
demonstration of XML mapper for reading XML files
self-study: a brief introduction to SAS IR Studio
hands-on exercises to enhance learning all of the above concepts
3 Text Parsing and Using Term by Document Matrix 3
bag-of-words versus NLP approach in parsing
tokenization, lemmatization, POS Tags, phrase and entity recognition
weights and transformations used in handling term-by-document matrix
demonstration of text parsing, text filtering, text search, and concept links
hands-on exercises to enhance learning all of the above concepts
67
Sr. No Chapter
No of
sessions
of 90 min
each
4 Clustering and Topic Extraction 3
different types of similarity metrics and methods used in clustering
different clustering algorithms available in SAS
SVD and LSI for clustering textual data
differences between the the Text Cluster node and the Text Topic node
demonstration of Text Cluster and Text Topic extraction
hands-on exercises to enhance learning of all of the above concepts
5 Predictive Modeling and Text Rule Builder 3
predictive modeling essentials for text and numeric data
demonstration of Text Rule Builder node for model building using text
data
demonstration of the Text Cluster node and the Text Topic node for
model building using text data
demonstration of model building using both numeric and textual data
hands-on exercises to enhance learning all of the above concepts
6 Sentiment Analysis and Opinion Mining 3
basics of sentiment analysis
architecture and types of models in SAS Sentiment Analysis Studio
demonstration of statistical and rule-based model building in SAS
Sentiment Analysis Studio
hands-on exercises to enhance learning all of the above concepts
7 Content Categorization, Concept Extraction 3
basics of content categorization
architecture and types of rules supported in SAS Content Categorization
Studio
demonstration of different models and rules in SAS Content
Categorization Studio
hands-on exercises to enhance learning all of the above concepts
Total 20
Books & References
Text Book
1. Sentiment Analysis and Opinion Mining by Bing Liu Morgan & Claypool Publishers 2012
Reference
2. Opinion Mining and Sentiment Analysis by Bo Pang , Lillian Lee
68
Trimester IV
P110010 International
Marketing
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min
each
1
Concepts and process of International Marketing
Concept of International Marketing
Evolution process and stages if IM
Reasons for taking IM
Challenges faced to grow the IM activities
2
2
Country Analysis, Selection, Market size and Marketing Mix
Criteria and strategy formulation for a country.
Measuring marketi size.
Meaning and scope of IM mix.
Reasons for product alterations.
2
3
International Marketing Opportunity Analysis
Steps in the process of IM research and constraints felt
Scope and ambit of international research
2
4
Market entry modes – JV, M&A, Strategic Alliance and Subsidiaries
Modes of global market entry as strategies
2
5
International product policy, planning and strategy
Different product with special reference to customer needs.
Dimensions that make an international product.
2
6 Pricing Strategy and decision for International Marketing
Basic pricing concepts.
2
69
Factors influencing pricing decisions
7 Decision-Making for International Marketing
Tools for selecting the countries for doing business.
How to calculate MPI.
GCI and FDICI
2
8 Export documentation and process
Role and importance of export documentation.
Preparing each documents.
Procedure for pre-shipment inspection
2
9 Incoterms for export marketing
Meaning and scope of Incoterms.
The Incoterms groups
2
10 GATT, UNCTAD, SAARC, BRICS, G7-G8, IOR-ARC, International marketing
environments
2
TOTAL 20
Suggested Readings:
1- International Marketing – Text and Cases – Justin Paul and Ramneek Kapoor
2- International Marketing – Rakesh Mohan Joshi.
70
Trimester IV
P110011
Customer
Relationship
Management
Evaluation
Scheme Marks
External Exam 50
Internal
Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min
each
1
Introduction to Customer Relationship Management (“CRM”)
4
2
CRM- An Enterprise-wide (Vs. program/project) view, CRM strategy,
Planning, Process and structure.
4
3
CRM and its measurement-Customer Equity and Customer Life Time Value
(“CLV”) 4
4
CRM Implementation- a key to success.
2
5
CRM in different markets –B2B, B2C, services and manufacturing,
e-CRM 4
6 Current Trends, Issues and Challenges in CRM 2
TOTAL 20
Prescribed Text
Customer Relationship Management, Jagdish Sheth & G shainesh
Reference Text
CRM : Emerging Concepts, Tools and Applications : Jagdish Seth & Parvatiyar
CRM Essentials, J W Gosney
Levy & Weitz, Retail Management, Tata McGraw Hill.
71
Trimester IV
P710014 Visual
Analytics
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min each
1 Getting Started with SAS Visual Analytics 2
exploring SAS Visual Analytics concepts
using the SAS Visual Analytics Hub
discussing the course environment and scenario
2 Administering the Environment and Managing Data 4
exploring SAS Visual Data Builder
exploring the SAS Visual Analytics Administrator
3 Using the SAS Visual Analytics Explorer 4
examining the Visual Analytics Explorer
selecting data and defining data item properties
creating visualizations
enhancing visualizations with advanced analytics
interacting with visualizations and explorations
4 Designing Reports with SAS Visual Analytics 4
examining the SAS Visual Analytics Designer interface
creating a simple report
working with graphs
working with filters and report sections
establishing interactions
working with gauges
working with tables
working with other objects
5 Viewing SAS Visual Analytics Reports 4
viewing reports on the Web
viewing reports on a mobile device
6 Case Study: Creating Analyses and Reports with SAS Visual Analytics 2
Total 20
72
Books & References
Text Book
1. SAS Visual Analytics 6.1: User's Guide by SAS Institute
References
2. Expanding the Frontiers of Visual Analytics and Visualization Dill, J., Earnshaw, R., Kasik,
D., Vince, J., Wong, P.C.
3. Visual Analytics of Movement, Andrienko, G., Andrienko, N., Bak, P., Keim, D., Wrobel, S.
73
Trimester IV
Multivariate Statistics
P710015 for Understanding
Complex Data*
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr.
no Chapter No of session of 90 min each
1 Overview of Multivariate Methods 2
examples of multivariate analyses
matrix algebra concepts
2Principal Components Analysis using
the PRINCOMP procedure 2 principal component analysis for
dimension reduction
3Exploratory Factor Analysis using the
FACTOR procedure 2 factor analysis for latent variable
measurement
factor rotation
4 Multidimensional Preference Analysis
using the PRINQUAL and TRANSREG
procedures 3
plotting high-dimensional preference data
mapping preferences to other characteristics
5Correspondence Analysis using the
CORRESP Procedure 2 understanding complex associations
among categorical variables
6 Canonical Variate Analysis using the
CANCORR and CANDISC Procedures 2 multivariate dimensions reduction for two
sets of variables
7Discriminant Function Analysis using
the DISCRIM Procedure 2
classification into groups
linear discriminant analysis
quadratic discriminant
analysisempirical validation
77
Trimester V
P610008
Ethical
Management &
Corporate
Governance
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min
each
1 Evaluation of through ethics and business 3
Culture and ethics
Overview of ethics value system, Attitude, Belief, A life patterns
Social Economics values and responsibility
trusteeship management
Gandhian Philosophy of wealth management Ethics and Indian
management.
Basic framework of Normative ethics
Ethics and decision
Making, Social responsibility of business
Ethical aspects of corporate policy, morality and rationally in
organization
Moral Relationship between Individual and Organizations.
2 Relationship between ethics and Corporation Excellence 3
Approaches for Developing
Various Orientation towards Ethical business Behavior
3 Corporate Governance 3
Including suggestions of the Adrian Cadbury report
The Kumarmangalam report and their ethical ramifications
4 Introduction 1 Alternative perspectives on corporate governance 2
Background to corporate governance reform 4 Governance reforms:
the early days 5 New perspectives from the 1990s
2
5
The Development of Corporate Governance Codes in India –
definitions and framework
2
6 Financial Structure and Corporate Governance 2
7
Boards of Directors and the Role of Non-executive Directors in the
Governance of Corporations
2
78
The Governance Role of Takeovers Takeovers and company
performance The likelihood of takeover success Post-acquisition
performance Management turnover subsequent to take over The
consequences of takeover failure
3
Books & References
Text Book
1. Ethical Modeling by Dr. Satish Modh, Trinity Press, 2014 Edition
References
1.Ethics of Management by Hosmer McGraw Hill Education 2008 6e
2. Ethics of Management by Chakraborty OUP India 2001
3. Ethics by Chandra Sekhar
4. What is Ethical in Ethics by John Henderson
79
Trimester V
P210017
Legal Aspects of
Business &
Taxation
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min
each
1
Basic Concepts of Law (Definition of Law, Classification, Writs
U/Article 226 & 32), Jurisdiction of Courts (Civil & Criminal
prevailing within Mumbai) – Basics of Evidence (Oral, documentary,
burden of proof, Examination – in – Chief, Cross Examination, re –
examination) – Principles of Natural Justice (Audi Alterem Partem,
Rule Against Bias, Speaking Order)
2
2
Indian Contract Act 1872 – Principles of Contract, sections – 2 – 30,
56, quasi – contracts, damages s/73 – 74. Special contracts (Indemnity,
Guarantee, bailment, pledge, agency)
2
3
Indian Companies Act 2013 – Salient Features of the New Act 2
4
Competition Act – 2002 – Definition & S/3. S/4 and S/5 2
5
Negotiable Instruments Act 1881, Concept of N.I (Promissory Note,
Bill of Exchange & Cheque), Negotiation & dishonor of cheque U/S
138
2
6 Income Tax Act 1961 – Income, Residence, Heads of Income 2
7 Central Excise Act 1944, Principles of Liability for payment of Excise
duty/CENVAT 2
8 Service Tax – General Review of Service Tax Liability 2
9 Central Sales Tax and Maharashtra VAT Act 2
10 Case Studies and Presentations 2
TOTAL 20
80
Suggested Readings:
Bare Acts
Legal Aspects of Business – David Albquerque (Oxford University Press)
Business Law – N.D.Kapoor
Business Law – Bulchandani
Company Law – Avtar Singh
Income Tax – Dr. Singhania
Indirect Taxes – V.S.Datey
S. S. Gulshan: Mercantile Law (Excel Books)
K. Majumdar & G.K. Kapoor: Students guide to Company Law(Taxmann)
S. K. Tuteja: Business Law for Managers (Sultan Chand)
81
Trimester V
P110012
Digital & Social
Media
Marketing
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min
each
1
Overview Of Digital Marketing
For ‘Business to Business' (B2B), 'Business to Consumer' (B2C) and
'Not-for-Profit' marketing, PR and communications
2
2
WEB Marketing
Key issues in- content, usability, navigation and design opportunities;
Ways to- improving website user experience, creating the right tone of
voice; enhancing website, encouraging and helping customers & staff
2
3
Understanding Web
Bookmarking and News Aggregators;
Really Simple Syndication (RSS);
Blogging; Live Chat; User Generated Content (Wikipedia etc);
Multi-media - Video (Video Streaming, YouTube etc);
Multi-media - Audio & Podcasting (iTunes etc);
Multi-media - Photos/Images (Flickr etc);
Google Alerts and Giga Alert (Brand, product and service monitoring
online);
Crowdsourcing; Email Marketing;
Virtual Worlds (Second Life, There, Habbo etc)
5
4
Search Engine Optimisation (SEO) 2
5
Social Media Marketing (Facebook & LinkedIn)
Exploring them for the potential sales and marketing opportunities;
Effective use of Social media campaigns;
Brand reputation management techniques and systems for 'buzz
monitoring' for brands, products and services for effective Public
Relations (PR) online and business development
3
6
Mastering Google
Adwords Advertising, Analytics & Applications
2
7
Micro Blogging - Twitter 2
8 Copy Writing for the Web, Social Media & Mobiles 2
TOTAL 20
82
Suggested Readings:
Järvinen, J., Tollinen, A., Karjaluoto, H., & Jayawardhena, C. (2012). Digital And Social
Media Marketing Usage In B2B Industrial Section. Marketing Management Journal, 22(2).
Fosdick, M. A. G. G. I. E. (2012). The globalization of social media: Consumer relationships
with brands evolve in the digital space. Strategic Direction, 28(6).
Hanna, R., Rohm, A., & Crittenden, V. L. (2011). We’re all connected: The power of the
social media ecosystem. Business Horizons, 54(3), 265-273.
Tiago, M. T. P. M. B., & Veríssimo, J. M. C. (2014). Digital marketing and social media: Why
bother? Business Horizons, 57(6), 703-708.
83
Trimester V
P110013 Brand Management
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Name of Chapter
Number
of
sessions
of 90
minutes
each
1
Products v/s Brands, Anatomy of Brand, Overview of brand building process, Customers and Brands: Understanding brands from the customer’s perspective; Strategic Brand Management Process
5
2
Brand Positioning- Brand Image, Brand Identity: Brand Essence, Brand Personality, Brand Customer Relationships
3
3
Criteria to choose brand elements, Branding on the net; Branding Services 4
4
Brand Extensions, Co – Branding. Upward and Downward stretching of
brands; Brand Awareness, Brand Loyalty, Brand Associations, Brand
Recognition, Recall; Brand Repositioning/Revitalization
5
5
The brand equity concept, Brand Equity Models – Customer Based Brand Equity, Aaker Model
3
TOTAL 20
Books & References
Text Book
1. Strategic Brand Management - Kevin Lane Keller – Pearson Education
2. Managing Brand Equity – David A. Aaker, Free Press, 1994
3. Kapferer J. L. (1994), Strategic Brand Management, Free Press Reference Text
1. Ramanuj Majumdar (1999) Product Management in India. New Delhi: Prentice Hall
2. Hisrich, R, and Peters, M, Marketing Decisions for New and Mature Products, 2nd Ed, prentice Hall, 1991
84
Trimester V
P710021 Marketing Campaign
Management
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
Sr. No Chapter
No of
sessions
of 90
min
each
1 Introduction 4
course overview
Marketing Automation overview
Creating and Executing a Basic Campaign
creating a new campaign
defining the target audience
specifying a communication node
scheduling and executing a campaign
2 Defining Reusable Groups and Subgroups 4
creating a reusable group
creating subgroups using the Split Node
assigning offers to groups
prioritization
3 Working with Subjects 4
introduction to subjects
data item-subject relationships
4 Managing and Monitoring Campaigns 4
monitoring responses
reporting options
using Campaign Web Studio
creating reports using other applications
report linking
5 Executing Custom Tasks 4
executing custom tasks
Total 20
85
Trimester V
P710022 Marketing Efficiency
Management
Evaluation Scheme Marks
External Exam 50
Internal Evaluation 50
Total Marks 100
1 overview of the marketing optimization problem 2
major features of SAS Marketing Optimization
navigating the user interface
2 Input Data for SAS Marketing Optimization
3
required and optional data tables
creating input data
3 Creating and Optimizing a Scenario 4
working in the Optimization Scenarios Category view
the Scenario window
creating and optimizing a scenario
4 Scenario Modeling 3
filters and measures
scenario modeling
5 The Cross-Sell Business Problem 4
the Base scenario
infeasible scenarios
6 Additional Topics 4
customer and household-level constraints and contact policies
optimization parameters
contact history and mandatory communications (self-study)
89
Trimester VI
P810002 Management Internship Project 6 12 weeks
1. Introduction
1.1 Objectives
1.1.1 The Industry Oriented Dissertat ion Project (IODP) is an important
component of course curriculum at VESIM.
1.1.2 To help in bridging the gap between the academic institution and corporate
world.
At VESIM, students will undertake a 2 months (8 weeks) IODP at any organization
during the IV Trimester preceded by summer vacation and prior to
commencement of V Trimester
1.1.3 The project carries a Weightage of 100 marks.
1.1.4 Each student would be provided with a VESIM faculty (faculty mentor) and an
industry mentor from the organization where student is doing IODP (the
host organization) for monitoring and guiding the student.
1.2 Project:
1.2.1 IODP projects must be of direct interest to the host organization.
1.2.2 Students are encouraged to take up projects, which are technical, multi-
disciplinary, involve teamwork, mission and goal oriented, and time bound.
1.3 Interaction with Faculty Mentor
1.3.1 The faculty mentor shall be appointed before the student joins the host
organization for the IODP so that the student can consult the faculty mentor
about the project to be undertaken.
1.3.2 The faculty mentor should normally conduct at least one visit to the host
organization during the IODP. If due to unavoidable reasons, such visit cannot
be possible then the mentor should monitor the student by remaining in constant
touch with the student and coordinate and interact with the respective industry
mentor during the IODP period to monitor the student's progress.
1.3.3 Any change in the Industry mentor, students must immediately communicate to
the course coordinator and faculty mentor.
1.3.4 The student should maintain a daily work diary and submit weekly report to
the faculty mentor
90
1.4 Interaction with Industry Mentor
1.4.1 The industry mentor acts as a project guide and helps in identifying the
suitable project for the student and guide him/her about project technicalities.
2. Industry mentor and the faculty mentor will evaluate the student.
2.1 Attendance
2.1.1 100 % attendance is compulsory during IODP.
2.1.2 Student should record their attendance as per procedure of the host
organization
2.1.3 As an intern students are placed in a role of ambassador of the institute
hence they have to maintain professional and social imprints of high
standards in the organization they are doing the IOD
2.1.4 They have to conform to rules and regulation of workplace.
2.1.5 They have to ensure strict adherence to timings of the organization.
2.1.6 The student shall be subject to leave rules of organization he/she is working
for.
2.1.7 Dress in formals or as per the rules of the organization, during IODP.
2.1.8 The student will not be allowed to undertake any other assignments or
duty during IODP. In case it is essential to utilize the services of the students
for placement activities, prior approval of the Area chairperson/Dean has to
be obtained by the placement department for a particular student for specific
days.
2.1.9 If the student is sent out of station by the host organization as part of the
project, student should inform to the course coordinator and faculty mentor.
2.2 Conduct and Behavior:
2.2.1 Students to maintain high ethical standards i.e. being regular, punctual
and obedient at work.
2.2.2 Ensure strict adherence to the timings of the host organization.
2.2.3 Students must communicate about exceptional incidences to the faculty
mentor.
2.2.4 No-due certificate to be taken from the host organization at the close of
IODPand submitted to the course coordinator.