IBM Watson Campaign Automation SMS, formerly IBM Silverpop ...

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IBM Europe Software Announcement ZP17-0126, dated March 20, 2017 IBM Europe Software Announcement ZP17-0126 IBM is a registered trademark of International Business Machines Corporation 1 IBM Watson Campaign Automation SMS, formerly IBM Silverpop Engage SMS, delivers new SMS options for marketers and is now part of IBM Watson Marketing portfolio Table of contents 1 Overview 3 Publications 2 Key prerequisites 3 Technical information 2 Planned availability date 4 Ordering information 2 Description 19 Terms and conditions 3 Product positioning 20 Prices 3 Program number 21 Announcement countries At a glance IBM Watson TM Campaign Automation SMS, formerly IBM (R) Silverpop Engage (R) SMS, is added to the IBM Watson Marketing portfolio as an add-on to IBM Watson Campaign Automation. New options: SMS UBX Send, a text message solution for those organizations that already have and, therefore, do not need a short messaging service (SMS) gateway A one-way SMS to assist marketers in sending one-way text messages to mobile devices Overview Watson TM Campaign Automation SMS , formerly Silverpop Engage SMS Watson Campaign Automation SMS, formerly Silverpop Engage SMS, is an add-on to IBM Watson Campaign Automation. Watson Campaign Automation SMS, an add-on to Watson Campaign Automation, is a web-based mobile messaging solution that gives organizations greater flexibility to meet their specific requirements by combining global reach with multiple code and volume options. Watson Campaign Automation SMS pricing is based on country destination, specific codes used, message volume, along with the associated access and setup fees for each message type. Watson Campaign Automation SMS enables organizations to: Import and manage list data. Create, manage, and send mobile text messages. Process unsubscribe text messages. Report on short messaging service (SMS) activity. As a result of the name change to Watson Campaign Automation SMS, organizations that currently have Silverpop Engage SMS will not experience any impact to their existing entitlements or service. For details, see the Ordering Information section. Watson Campaign Automation SMS is now part of the Watson Marketing portfolio. For details, see the Description section.

Transcript of IBM Watson Campaign Automation SMS, formerly IBM Silverpop ...

IBM Europe Software AnnouncementZP17-0126, dated March 20, 2017

IBM Europe Software Announcement ZP17-0126 IBM is a registered trademark of International Business Machines Corporation 1

IBM Watson Campaign Automation SMS, formerly IBMSilverpop Engage SMS, delivers new SMS options formarketers and is now part of IBM Watson MarketingportfolioTable of contents

1 Overview 3 Publications2 Key prerequisites 3 Technical information2 Planned availability date 4 Ordering information2 Description 19 Terms and conditions3 Product positioning 20 Prices3 Program number 21 Announcement countries

At a glance

IBM WatsonTM Campaign Automation SMS, formerly IBM(R) Silverpop Engage(R) SMS, isadded to the IBM Watson Marketing portfolio as an add-on to IBM Watson CampaignAutomation. New options:

• SMS UBX Send, a text message solution for those organizations that alreadyhave and, therefore, do not need a short messaging service (SMS) gateway

• A one-way SMS to assist marketers in sending one-way text messages to mobiledevices

Overview

WatsonTM Campaign Automation SMS , formerly Silverpop Engage SMS

Watson Campaign Automation SMS, formerly Silverpop Engage SMS, is an add-on toIBM Watson Campaign Automation.

Watson Campaign Automation SMS, an add-on to Watson Campaign Automation, isa web-based mobile messaging solution that gives organizations greater flexibilityto meet their specific requirements by combining global reach with multiple codeand volume options. Watson Campaign Automation SMS pricing is based on countrydestination, specific codes used, message volume, along with the associated accessand setup fees for each message type. Watson Campaign Automation SMS enablesorganizations to:

• Import and manage list data.

• Create, manage, and send mobile text messages.

• Process unsubscribe text messages.

• Report on short messaging service (SMS) activity.

As a result of the name change to Watson Campaign Automation SMS, organizationsthat currently have Silverpop Engage SMS will not experience any impact to theirexisting entitlements or service. For details, see the Ordering Information section.

Watson Campaign Automation SMS is now part of the Watson Marketing portfolio.For details, see the Description section.

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SMS UBX Send introduces a SMS solution for organizations with their own gateway

SMS UBX Send, part of Watson Campaign Automation SMS, provides marketers theoption of connecting their own SMS gateway to the Watson Campaign AutomationSMS user interface to send text messages. SMS UBX Send allows marketers to usethe carrier network of their choice or, in the case of a telecommunications company,use their own channels to publish SMS messages. Organizations with SMS UBXSend receive all the benefits of Watson Campaign Automation SMS while being ableto utilize their own gateway. This offering is enabled by IBM Universal BehaviorExchange.

One-Way Sender ID SMS provides a new SMS entitlement option

Watson Campaign Automation SMS adds support for a one-way message sendoption. One-Way Sender ID SMS allows marketers to send mobile terminatedmessages from a web-based application. This SMS option gives marketers the abilityto establish one-way communication with their customers.

Key prerequisites

Watson Campaign Automation SMS requires:

• Watson Campaign Automation

• Internet connection and a browser

For more details about system requirements, refer to the Technical Informationsection.

Planned availability date

March 20, 2017

Description

Watson Campaign Automation SMS, an add-on to Watson Campaign Automation, ispart of the new Watson Marketing portfolio, which introduces a simplified productstructure of core offerings, add-ons, and companions to clearly articulate how theofferings relate to and are enabled for one another.

In the simplified product structure, many core offerings feature multiple editions.Organizations benefit by choosing the edition with the packaged set of featuresand volumes that match their current requirements. When requirements change,organizations can opt to trade up to another edition. Add-ons to editions are aneasy way to try out new features or add more volume. Companion offerings arestandalone offerings that can be used in conjunction with core Watson Marketingofferings to provide new capabilities or to supplement existing functions.

Across IBM Watson Customer Engagement, the goal of the new core, add-on, andcompanion offerings is to make it easier to explore, evaluate, and embrace offeringsso that organizations can more easily realize their business objectives. WatsonCustomer Engagement includes offerings in the Watson Marketing, IBM WatsonCommerce, and IBM Watson Supply Chain solution portfolios.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT), containing detailsabout accessibility compliance, can be found on the IBM Accessibility website.

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Product positioning

Watson Campaign Automation SMS is part of the comprehensive Watson Marketingportfolio that also includes Watson Campaign Automation, IBM Watson Real-TimePersonalization, and IBM Watson Marketing Insights. Watson Marketing bringsthe power of cognitive learning to marketers to help them deepen customerengagement, grow brand value, and fuel strategic growth.

Program number

Program number VRM Program name

5725-V28 Cloud Service IBM Watson CampaignAutomation SMS

Education support

IBM training provides education to support many IBM offerings. Descriptions ofcourses for IT professionals and managers can be found on the IBM Training andSkills website.

Contact your IBM representative for course information.

Offering Information

Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage(R) and PassportAdvantage Express(R) website.

Publications

Documentation for Watson Campaign Automation SMS can be accessed in IBMKnowledge Center under IBM Marketing Cloud. Organizations with login credentialscan access product documentation through the IBM Marketing Cloud support portal.Product documentation is also available through the product interface by accessingthe Help menu.

Services

Global Technology Services

Contact your IBM representative for the list of selected services available in yourcountry, either as standard or customized offerings for the efficient installation,implementation, or integration of this product.

Technical information

Specified operating environment

Software requirements

To use Watson Campaign Automation SMS, you must use an internet-connectedcomputer with the following minimum system requirements:

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• An internet browser. For a list of supported browsers and versions, refer to theproduct documentation website in the Publications section.

• The minimum system requirements for memory, processor speed, and harddrive space must meet or exceed the minimum requirements for your installedsupported browser.

• The following are the minimum requirements for the display, pointing device, andInternet connection:

– Super VGA (1024 x 768), or higher resolution video adapter and monitor

– Keyboard and mouse or other compatible pointing device

– Internet connection with a minimum connection speed of 512 kbpsdownstream and 256 kbps upstream (DSL connection or equivalent)

The program's specifications and specified operating environment information maybe found in documentation accompanying the program, if available, such as areadme file, or other information published by IBM, such as an announcement letter.Documentation and other program content may be supplied only in the Englishlanguage.

Limitations

Additional information can be found on the License Information documents found onthe IBM Software License Agreement website.

Planning information

Packaging

This offering is accessed through the internet. There is no physical media.

Security, auditability, and control

Watson Campaign Automation SMS provides the security and auditability featuresrequired for remotely accessed software.

The customer is responsible for evaluation, selection, and implementation of securityfeatures, administrative procedures, and appropriate controls in application systemsand communication facilities.

Ordering information

For ordering information, consult your IBM representative or go to the http://www.ibm.com/software/support/pa.html website.

This product is only available through Passport Advantage. It is not available asshrinkwrap.

Product group: Marketing Software

Product: IBM Marketing Cloud (5725-V28)

Product category: Marketing Software

IBM Watson Campaign Automation SMS - SMS UBX Send (5725-V28)

Program name/Description Part number

IBM Watson Campaign Automation SMSUBX Send Access One Time Set Up

D1SZ5LL

IBM Watson Campaign Automation SMSUBX Send Access per Month

D1SZ6LL

IBM Watson Campaign Automation SMSUBX Send 1000 Digital Messages perMonth

D1SZ7LL

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Program name/Description Part number

IBM Watson Campaign Automation SMSUBX Send 1000 Digital Messages Overage

D1SZ8LL

IBM Watson Campaign Automation SMS - One-Way Sender ID (5725-V28)Program name/Description Part number

IBM Watson Campaign Automation SMSSender ID Access One Time Set Up

D1SZBLL

IBM Watson Campaign Automation SMSSender ID Access per Month

D1SZCLL

IBM Watson Campaign AutomationSMS Sender ID Argentina 1000 DigitalMessages per Month

D1SZDLL

IBM Watson Campaign AutomationSMS Sender ID Argentina 1000 DigitalMessages Overage

D1SZELL

IBM Watson Campaign Automation SMSSender ID Australia 1000 Digital Messagesper Month

D1SZFLL

IBM Watson Campaign Automation SMSSender ID Australia 1000 Digital MessagesOverage

D1SZGLL

IBM Watson Campaign Automation SMSSender ID Brazil 1000 Digital Messagesper Month

D1SZHLL

IBM Watson Campaign Automation SMSSender ID Brazil 1000 Digital MessagesOverage

D1SZILL

IBM Watson Campaign AutomationSMS Sender ID Colombia 1000 DigitalMessages per Month

D1SZJLL

IBM Watson Campaign AutomationSMS Sender ID Colombia 1000 DigitalMessages Overage

D1SZKLL

IBM Watson Campaign Automation SMSSender ID France 1000 Digital Messagesper Month

D1SZLLL

IBM Watson Campaign Automation SMSSender ID France 1000 Digital MessagesOverage

D1SZMLL

IBM Watson Campaign Automation SMSSender ID Greece 1000 Digital Messagesper Month

D1SZNLL

IBM Watson Campaign Automation SMSSender ID Greece 1000 Digital MessagesOverage

D1SZPLL

IBM Watson Campaign Automation SMSSender ID India 1000 Digital Messages perMonth

D1SZQLL

IBM Watson Campaign Automation SMSSender ID India 1000 Digital MessagesOverage

D1SZRLL

IBM Watson Campaign AutomationSMS Sender ID Indonesia 1000 DigitalMessages per Month

D1SZSLL

IBM Watson Campaign AutomationSMS Sender ID Indonesia 1000 DigitalMessages Overage

D1SZTLL

IBM Watson Campaign Automation SMSSender ID Italy 1000 Digital Messages perMonth

D1SZULL

IBM Watson Campaign Automation SMSSender ID Italy 1000 Digital MessagesOverage

D1SZVLL

IBM Watson Campaign Automation SMSSender ID Malaysia 1000 Digital Messagesper Month

D1SZWLL

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Program name/Description Part number

IBM Watson Campaign Automation SMSSender ID Malaysia 1000 Digital MessagesOverage

D1SZXLL

IBM Watson Campaign Automation SMSSender ID Mexico 1000 Digital Messagesper Month

D1SZYLL

IBM Watson Campaign Automation SMSSender ID Mexico 1000 Digital MessagesOverage

D1SZZLL

IBM Watson Campaign Automation SMSSender ID Peru 1000 Digital Messages perMonth

D1T00LL

IBM Watson Campaign Automation SMSSender ID Peru 1000 Digital MessagesOverage

D1T01LL

IBM Watson Campaign AutomationSMS Sender ID Philippines 1000 DigitalMessages per Month

D1T02LL

IBM Watson Campaign AutomationSMS Sender ID Philippines 1000 DigitalMessages Overage

D1T03LL

IBM Watson Campaign Automation SMSSender ID Saudi Arabia 1000 DigitalMessages per Month

D1T04LL

IBM Watson Campaign Automation SMSSender ID Saudi Arabia 1000 DigitalMessages Overage

D1T05LL

IBM Watson Campaign AutomationSMS Sender ID Singapore 1000 DigitalMessages per Month

D1T06LL

IBM Watson Campaign AutomationSMS Sender ID Singapore 1000 DigitalMessages Overage

D1T07LL

IBM Watson Campaign Automation SMSSender ID South Africa 1000 DigitalMessages per Month

D1T08LL

IBM Watson Campaign Automation SMSSender ID South Africa 1000 DigitalMessages Overage

D1T09LL

IBM Watson Campaign Automation SMSSender ID Spain 1000 Digital Messagesper Month

D1T0ALL

IBM Watson Campaign Automation SMSSender ID Spain 1000 Digital MessagesOverage

D1T0BLL

IBM Watson Campaign Automation SMSSender ID Thailand 1000 Digital Messagesper Month

D1T0CLL

IBM Watson Campaign Automation SMSSender ID Thailand 1000 Digital MessagesOverage

D1T0DLL

IBM Watson Campaign Automation SMSSender ID United Arab Emirates 1000Digital Messages per Month

D1T0ELL

IBM Watson Campaign Automation SMSSender ID United Arab Emirates 1000Digital Messages Overage

D1T0FLL

IBM Watson Campaign Automation SMSSender ID United Kingdom 1000 DigitalMessages per Month

D1T0GLL

IBM Watson Campaign Automation SMSSender ID United Kingdom 1000 DigitalMessages Overage

D1T0HLL

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Program name/Description Part number

IBM Watson Campaign Automation SMSSender ID Rest of World 1000 DigitalMessages per Month

D1T0ILL

IBM Watson Campaign Automation SMSSender ID Rest of World 1000 DigitalMessages Overage

D1T0JLL

IBM Silverpop Engage (5725-S87) to Watson Campaign Automation SMS(5725-V28)

New customers will subscribe to Watson Campaign Automation SMS part numbers.Upon contract renewal or update, existing customers of IBM Silverpop Engagewill use the equivalent Watson Campaign Automation SMS part numbers. Onlypart number descriptions have changed as a result of the rebranding to WatsonCampaign Automation SMS. Part numbers have not changed. The following tablesprovide a mapping of equivalent part number information as a guide.

Part numbers for Silverpop EngageSMS

Part numbers for Watson CampaignAutomation SMS

Part number Program name/Description

Part number Program name/Description

D1QM0LL IBM Silverpop(R)

SMS BasicOnboarding

D1QM0LL IBM WatsonCampaignAutomation SMSBasic Onboarding

D1GH3LL IBM SilverpopSMS InternationalLong Code (GroupILCL-A)

D1GH3LL IBM WatsonCampaignAutomation SMSInternational LongCode (Group ILCL-A)

D1GIYLL IBM SilverpopSMS InternationalLong Code (GroupILCS-AA)

D1GIYLL IBM WatsonCampaignAutomation SMSInternational LongCode (Group ILCS-AA)

D1GH0LL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-1)

D1GH0LL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-1)

D1GHVLL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-1)

D1GHVLL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-1)

D1GGYLL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-2)

D1GGYLL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-2)

D1GHXLL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-2)

D1GHXLL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-2)

D1GHALL IBM SilverpopSMS InternationalLong Code

D1GHALL IBM WatsonCampaignAutomation SMSInternational Long

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Part numbers for Silverpop EngageSMS

Part numbers for Watson CampaignAutomation SMS

Part number Program name/Description

Part number Program name/Description

Message Volume(Group ILCMV-3)

Code MessageVolume (GroupILCMV-3)

D1GI9LL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-3)

D1GI9LL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-3)

D1GHBLL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-4)

D1GHBLL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-4)

D1GI2LL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-4)

D1GI2LL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-4)

D1GHKLL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-5)

D1GHKLL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-5)

D1GITLL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-5)

D1GITLL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-5)

D1GHILL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-6)

D1GHILL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-6)

D1GI8LL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-6)

D1GI8LL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-6)

D1GHHLL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-7)

D1GHHLL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-7)

D1GI7LL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-7)

D1GI7LL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-7)

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Part numbers for Silverpop EngageSMS

Part numbers for Watson CampaignAutomation SMS

Part number Program name/Description

Part number Program name/Description

D1GHELL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-8)

D1GHELL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-8)

D1GI6LL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-8)

D1GI6LL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-8)

D1GHCLL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-9)

D1GHCLL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-9)

D1GI5LL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-9)

D1GI5LL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-9)

D1GH9LL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-10)

D1GH9LL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-10)

D1GI4LL IBM SilverpopSMS InternationalLong CodeMessage Volume(Group ILCMV-10)

D1GI4LL IBM WatsonCampaignAutomation SMSInternational LongCode MessageVolume (GroupILCMV-10)

D1GGQLL IBM SilverpopSMS NationalLong Code (GroupNLCL-A)

D1GGQLL IBM WatsonCampaignAutomation SMSNational LongCode (GroupNLCL-A)

D1GJ5LL IBM SilverpopSMS NationalLong Code (GroupNLCS-AA)

D1GJ5LL IBM WatsonCampaignAutomation SMSNational LongCode (GroupNLCS-AA)

D1GJ0LL IBM SilverpopSMS NationalLong Code (GroupNLCS-BB)

D1GJ0LL IBM WatsonCampaignAutomation SMSNational LongCode (GroupNLCS-BB)

D1GJCLL IBM SilverpopSMS NationalLong Code (GroupNLCS-CC)

D1GJCLL IBM WatsonCampaignAutomation SMSNational LongCode (GroupNLCS-CC)

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Part numbers for Silverpop EngageSMS

Part numbers for Watson CampaignAutomation SMS

Part number Program name/Description

Part number Program name/Description

D1GJ3LL IBM SilverpopSMS NationalLong Code (GroupNLCS-DD)

D1GJ3LL IBM WatsonCampaignAutomation SMSNational LongCode (GroupNLCS-DD)

D1GJ2LL IBM SilverpopSMS NationalLong Code (GroupNLCS-EE)

D1GJ2LL IBM WatsonCampaignAutomation SMSNational LongCode (GroupNLCS-EE)

D1GG9LL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-1)

D1GG9LL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-1)

D1GIPLL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-1)

D1GIPLL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-1)

D1GG7LL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-2)

D1GG7LL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-2)

D1GIRLL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-2)

D1GIRLL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-2)

D1GGDLL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-3)

D1GGDLL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-3)

D1GIULL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-3)

D1GIULL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-3)

D1GGNLL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-4)

D1GGNLL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-4)

D1GIWLL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-4)

D1GIWLL IBM WatsonCampaignAutomation SMSNational LongCode Message

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Part numbers for Silverpop EngageSMS

Part numbers for Watson CampaignAutomation SMS

Part number Program name/Description

Part number Program name/DescriptionVolume (GroupNLCMV-4)

D1GGTLL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-5)

D1GGTLL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-5)

D1GIMLL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-5)

D1GIMLL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-5)

D1GGRLL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-6)

D1GGRLL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-6)

D1GIKLL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-6)

D1GIKLL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-6)

D1GGULL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-7)

D1GGULL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-7)

D1GIILL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-7)

D1GIILL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-7)

D1GGMLL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-8)

D1GGMLL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-8)

D1GIGLL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-8)

D1GIGLL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-8)

D1GGKLL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-9)

D1GGKLL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-9)

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Part numbers for Silverpop EngageSMS

Part numbers for Watson CampaignAutomation SMS

Part number Program name/Description

Part number Program name/Description

D1GIELL IBM SilverpopSMS NationalLong CodeMessage Volume(Group NLCMV-9)

D1GIELL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-9)

D1GHFLL IBM SilverpopSMS NationalLong CodeMessageVolume (GroupNLCMV-10)

D1GHFLL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-10)

D1GI0LL IBM SilverpopSMS NationalLong CodeMessageVolume (GroupNLCMV-10)

D1GI0LL IBM WatsonCampaignAutomation SMSNational LongCode MessageVolume (GroupNLCMV-10)

D1GHNLL IBM SilverpopSMS Shared ShortCode (GroupSSCL-A)

D1GHNLL IBM WatsonCampaignAutomation SMSShared Short Code(Group SSCL-A)

D1GJ8LL IBM SilverpopSMS Shared ShortCode (GroupSSCS-AA)

D1GJ8LL IBM WatsonCampaignAutomation SMSShared Short Code(Group SSCS-AA)

D1GJ1LL IBM SilverpopSMS Shared ShortCode (GroupSSCS-BB)

D1GJ1LL IBM WatsonCampaignAutomation SMSShared Short Code(Group SSCS-BB)

D1GGJLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-1)

D1GGJLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-1)

D1GIFLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-1)

D1GIFLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-1)

D1GGLLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-2)

D1GGLLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-2)

D1GIHLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-2)

D1GIHLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-2)

D1GGPLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-3)

D1GGPLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-3)

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Part numbers for Silverpop EngageSMS

Part numbers for Watson CampaignAutomation SMS

Part number Program name/Description

Part number Program name/Description

D1GIJLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-3)

D1GIJLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-3)

D1GGHLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-4)

D1GGHLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-4)

D1GILLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-4)

D1GILLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-4)

D1GGSLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-5)

D1GGSLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-5)

D1GINLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-5)

D1GINLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-5)

D1GGILL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-6)

D1GGILL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-6)

D1GIVLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-6)

D1GIVLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-6)

D1GGGLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-7)

D1GGGLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-7)

D1GIXLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-7)

D1GIXLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-7)

D1GG6LL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-8)

D1GG6LL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-8)

D1GIQLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-8)

D1GIQLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-8)

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Part numbers for Silverpop EngageSMS

Part numbers for Watson CampaignAutomation SMS

Part number Program name/Description

Part number Program name/Description

D1GG8LL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-9)

D1GG8LL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-9)

D1GICLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-9)

D1GICLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-9)

D1GGFLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-10)

D1GGFLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-10)

D1GIBLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-10)

D1GIBLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-10)

D1GGBLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-11)

D1GGBLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-11)

D1GHRLL IBM SilverpopSMS Shared ShortCode MessageVolume (GroupSSCMV-11)

D1GHRLL IBM WatsonCampaignAutomation SMSShared Short CodeMessage Volume(Group SSCMV-11)

D1GJ4LL IBM SilverpopSMS DedicatedShort Code(Group DSCS-AA)

D1GJ4LL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCS-AA)

D1GJ6LL IBM SilverpopSMS DedicatedShort Code(Group DSCS-BB)

D1GJ6LL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCS-BB)

D1GJ7LL IBM SilverpopSMS DedicatedShort Code(Group DSCS-CC)

D1GJ7LL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCS-CC)

D1GJELL IBM SilverpopSMS DedicatedShort Code(Group DSCS-DD)

D1GJELL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCS-DD)

D1GJ9LL IBM SilverpopSMS DedicatedShort Code(Group DSCS-EE)

D1GJ9LL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCS-EE)

IBM Europe Software Announcement ZP17-0126 IBM is a registered trademark of International Business Machines Corporation 15

Part numbers for Silverpop EngageSMS

Part numbers for Watson CampaignAutomation SMS

Part number Program name/Description

Part number Program name/Description

D1GJALL IBM SilverpopSMS DedicatedShort Code(Group DSCS-FF)

D1GJALL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCS-FF)

D1GJBLL IBM SilverpopSMS DedicatedShort Code(Group DSCS-GG)

D1GJBLL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCS-GG)

D1GJDLL IBM SilverpopSMS DedicatedShort Code(Group DSCS-HH)

D1GJDLL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCS-HH)

D1GIZLL IBM SilverpopSMS DedicatedShort Code(Group DSCS-II)

D1GIZLL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCS-II)

D1GJFLL IBM SilverpopSMS DedicatedShort Code(Group DSCS-JJ)

D1GJFLL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCS-JJ)

D1GGCLL IBM SilverpopSMS DedicatedShort Code(Group DSCL-A)

D1GGCLL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCL-A)

D1GGALL IBM SilverpopSMS DedicatedShort Code(Group DSCL-B)

D1GGALL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCL-B)

D1GGELL IBM SilverpopSMS DedicatedShort Code(Group DSCL-C)

D1GGELL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCL-C)

D1GGVLL IBM SilverpopSMS DedicatedShort Code(Group DSCL-D)

D1GGVLL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCL-D)

D1GGXLL IBM SilverpopSMS DedicatedShort Code(Group DSCL-E)

D1GGXLL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCL-E)

D1GHDLL IBM SilverpopSMS DedicatedShort Code(Group DSCL-F)

D1GHDLL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCL-F)

IBM Europe Software Announcement ZP17-0126 IBM is a registered trademark of International Business Machines Corporation 16

Part numbers for Silverpop EngageSMS

Part numbers for Watson CampaignAutomation SMS

Part number Program name/Description

Part number Program name/Description

D1GGWLL IBM SilverpopSMS DedicatedShort Code(Group DSCL-G)

D1GGWLL IBM WatsonCampaignAutomation SMSDedicated ShortCode (GroupDSCL-G)

D1GHMLL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-1)

D1GHMLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-1)

D1GIALL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-1)

D1GIALL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-1)

D1GHJLL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-2)

D1GHJLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-2)

D1GI3LL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-2)

D1GI3LL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-2)

D1GHLLL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-3)

D1GHLLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-3)

D1GI1LL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-3)

D1GI1LL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-3)

D1GHGLL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-4)

D1GHGLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-4)

D1GHYLL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-4)

D1GHYLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-4)

D1GH2LL IBM SilverpopSMS DedicatedShort Code

D1GH2LL IBM WatsonCampaignAutomation SMSDedicated Short

IBM Europe Software Announcement ZP17-0126 IBM is a registered trademark of International Business Machines Corporation 17

Part numbers for Silverpop EngageSMS

Part numbers for Watson CampaignAutomation SMS

Part number Program name/Description

Part number Program name/Description

Message Volume(Group DSCMV-5)

Code MessageVolume (GroupDSCMV-5)

D1GHWLL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-5)

D1GHWLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-5)

D1GGZLL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-6)

D1GGZLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-6)

D1GHULL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-6)

D1GHULL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-6)

D1GH1LL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-7)

D1GH1LL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-7)

D1GHTLL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-7)

D1GHTLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-7)

D1GH8LL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-8)

D1GH8LL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-8)

D1GHSLL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-8)

D1GHSLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-8)

D1GH4LL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-9)

D1GH4LL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-9)

D1GHZLL IBM SilverpopSMS DedicatedShort CodeMessage Volume(Group DSCMV-9)

D1GHZLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-9)

IBM Europe Software Announcement ZP17-0126 IBM is a registered trademark of International Business Machines Corporation 18

Part numbers for Silverpop EngageSMS

Part numbers for Watson CampaignAutomation SMS

Part number Program name/Description

Part number Program name/Description

D1GH5LL IBM SilverpopSMS DedicatedShort CodeMessageVolume (GroupDSCMV-10)

D1GH5LL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-10)

D1GISLL IBM SilverpopSMS DedicatedShort CodeMessageVolume (GroupDSCMV-10)

D1GISLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-10)

D1GH6LL IBM SilverpopSMS DedicatedShort CodeMessageVolume (GroupDSCMV-11)

D1GH6LL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-11)

D1GIDLL IBM SilverpopSMS DedicatedShort CodeMessageVolume (GroupDSCMV-11)

D1GIDLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-11)

D1GH7LL IBM SilverpopSMS DedicatedShort CodeMessageVolume (GroupDSCMV-12)

D1GH7LL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-12)

D1GHQLL IBM SilverpopSMS DedicatedShort CodeMessageVolume (GroupDSCMV-12)

D1GHQLL IBM WatsonCampaignAutomation SMSDedicated ShortCode MessageVolume (GroupDSCMV-12)

Charge metric

Program name Part number or PIDnumber

Charge metric

IBM Watson CampaignAutomation SMS

5725-V28 Access, Engagement,Digital Message

Access

Access is a unit of measure by which the Cloud Service can be obtained. An Accessis the rights to use the Cloud Service. Client must obtain a single Access entitlementin order to use the Cloud Service during the measurement period specified in theClient's Proof of Entitlement (PoE) or Transaction Document.

Engagement

Engagement is a unit of measure by which the services can be obtained. AnEngagement consists of professional or training services related to the CloudService. Sufficient entitlements must be obtained to cover each Engagement.

Digital Message

Digital Message is a unit of measure by which the Cloud Service can be obtained.A Digital Message is an electronic communication managed or processed by

IBM Europe Software Announcement ZP17-0126 IBM is a registered trademark of International Business Machines Corporation 19

the Cloud Service. Sufficient entitlements must be obtained to cover the totalnumber of Digital Messages managed or processed by the Cloud Service during themeasurement period specified in Client's PoE or Transaction Document.

Terms and conditions

The information provided in this announcement letter is for reference andconvenience purposes only. The terms and conditions that govern any transactionfor the acquisition of Cloud Services from IBM consist of either the IBM CloudServices Agreement and the applicable offering Service Description or the IBMInternational Passport Advantage Agreement or the International PassportAdvantage Express Agreement and the IBM Terms of Use -- General Terms for CloudOfferings and the applicable offering Service Description.

This product is only available through Passport Advantage. It is not available asshrinkwrap.

Technical support

Technical support is provided for Cloud Services and enabling software, asapplicable, during the subscription period. Any enhancements, updates, and othermaterials provided by IBM as part of any such technical support are considered tobe part of the Cloud Service, as applicable, and therefore governed by the applicableagreement as defined in Client's quote or transaction document. Technical support isincluded with the Cloud Service and is not available as a separate offering.

Additional technical support information for this Cloud Service offering may be foundin the IBM Support Handbook or in service-specific documentation.

Terms of Use

Cloud Service offering-specific terms are available on the Software as a Serviceterms website.

Limited warranty

Refer to the warranty defined in the applicable agreement governing Client'sacquisition for this offering.

Money-back guarantee

No

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport AdvantageExpress website.

Usage restriction

Yes.

See the License Information documents page on the IBM Software LicenseAgreement website for more information.

IBM Europe Software Announcement ZP17-0126 IBM is a registered trademark of International Business Machines Corporation 20

Software Subscription and Support applies

No

IBM Operational Support Services - Support Line

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Education allowance does not apply. Education software allowance does not apply.Special education prices are available for qualified customers through PassportAdvantage.

Statement of good security practices

IT system security involves protecting systems and information through prevention,detection, and response to improper access from within and outside yourenterprise. Improper access can result in information being altered, destroyed, ormisappropriated or can result in misuse of your systems to attack others. Without acomprehensive approach to security, no IT system or product should be consideredcompletely secure and no single product or security measure can be completelyeffective in preventing improper access. IBM systems and products are designed tobe part of a lawful, comprehensive security approach, which will necessarily involveadditional operational procedures, and may require other systems, products, orservices to be most effective.

Important: IBM does not warrant that any systems, products, or services areimmune from, or will make your enterprise immune from, the malicious or illegalconduct of any party.

Prices

For all local charges, contact your IBM representative.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative.Additional information is also available on the Passport Advantage and PassportAdvantage Express website.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers toassist them in acquiring IT solutions. Offerings include financing for IT acquisition,including hardware, software, and services, from both IBM and other manufacturersor vendors. Offerings (for all customer segments: small, medium, and largeenterprise), rates, terms, and availability can vary by country. Contact your localIBM Global Financing organization or go to the IBM Global Financing website formore information.

IBM Europe Software Announcement ZP17-0126 IBM is a registered trademark of International Business Machines Corporation 21

IBM Global Financing offerings are provided through IBM Credit LLC in the UnitedStates, and other IBM subsidiaries and divisions worldwide to qualified commercialand government customers. Rates are based on a customer's credit rating, financingterms, offering type, equipment type, and options, and may vary by country. Otherrestrictions may apply. Rates and offerings are subject to change, extension, orwithdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines,enables more technology acquisition within current budget limits, can helpaccelerate implementation of economically attractive new technologies, offerspayment and term flexibility, and can help match project costs to projected benefits.Financing is available worldwide for credit-qualified customers.

Announcement countries

All European, Middle Eastern, and African countries, except Islamic Republic of Iran,Sudan, and Syrian Arab Republic.

Trademarks

IBM Watson and Watson are trademarks of IBM Corporation in the United States,other countries, or both.IBM, Global Technology Services, Passport Advantage, System i and Express areregistered trademarks of IBM Corporation in the United States, other countries, orboth.Silverpop Engage and Silverpop are registered trademarks of Silverpop in the U.S.and other countries.Other company, product, and service names may be trademarks or service marks ofothers.

Terms of use

IBM products and services which are announced and available in your countrycan be ordered under the applicable standard agreements, terms, conditions,and prices in effect at the time. IBM reserves the right to modify or withdraw thisannouncement at any time without notice. This announcement is provided foryour information only.Reference to other products in this announcement does notnecessarily imply those products are announced, or intend to be announced, in yourcountry.Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBMrepresentative or reseller, or visit the IBM worldwide contacts page

IBM Directory of worldwide contacts