Annual Report - Catholic Welfare Services

2017-18

AnnualReport

Chairman’s Message

About Catholic Welfare Services

CWS Board & Staff

Direct Services

Social & Welfare ServicesSt. Joseph’s HomeSt. Theresa’s HomeVilla Francis Home for the AgedHearts@Work

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Programmes with Partners

Gift of Love HomeSt. Vincent HomeCWS-BT YouthReach

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Financial Statements

Annex 1: Tenure of Current Board Members 2018

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Donation Form

Bequest Form

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Our Heartfelt Appreciation 45

Content

2 CHAIRMAN’S MESSAGE

Chairman’s Message

Journeying Together“Jesus looked up and saw the rich putting their gifts into the offering box, and he saw a poor widow put in two

small copper coins. And he said, “Truly, I tell you, this poor widow has put in more than all of them. For they all contributed out of their abundance, but she out of her poverty put in all she had to live on.”

Luke 21:1-4

CWS Walkathon @ Labrador ParkLast year, I reported the inauguration of the very first CWS Walkathon. The CWS Walkathon 2017 was held on April 30, 2017. We were pleased to have Dr. Amy Khor Lean Suan, Senior Minister of State, Ministry of Environment and Water Resources & Ministry of Health, as our Guest-of-Honour. It was a sunny day at Labrador Park and our residents from St. Joseph’s Home, Villa Francis Home for the Aged and St. Theresa’s Home were joined by students, volunteers and other participants in a casual walk around the park. It was a breath of fresh air for our wheelchair-bound residents who enjoyed the scenic view. They were accompanied by our corporate sponsors who assisted with wheeling the residents in wheelchairs. Everyone was treated to fun-filled activities at the event area, featuring game booths managed and run by ITE and secondary school students who kindly volunteered to assist us with the walkathon. The media coverage also helped to raise awareness of CWS which has evolved from its humble beginnings of a food distribution programme to an advanced-tier charity today with programmes ranging from the operation of nursing homes, destitute homes, programmes for the intellectually challenged, and social & welfare services. An information booth was part of the walkathon where participants had the opportunity to learn more about the services and programmes that CWS provides.

At Catholic Welfare Services, we believe that every single Board Member, staff, volunteer and donor has a crucial role in contributing to our dedication “to the Preciousness and Dignity of Life”. Everyone is important and all contributions are equally critical in making it possible for CWS to journey with people-in-need to live life to the fullest, and to serve the poor and needy in Singapore.

The above story from the Gospel of St. Luke truly reflects the spirit of CWS. Regardless of how much an individual is able to contribute to CWS, be it in the form of donations or services, all contributions are greatly appreciated and equally vital to CWS.

I would like to thank all corporate donors for your generous contribution in support of the Walkathon. Your kind donations enable CWS to continually improve our services and facilities for our residents and to provide better assistance to our clients. I also want to express my gratitude to all volunteers and staff involved for all their hard work which was vital to making the first ever CWS Walkathon a success. A few CWS clients even volunteered to stay overnight at Labrador Park to assist in preparations for the Walkathon. CWS plans to organise the walkathon as a yearly event. The CWS Walkathon 2018 will be held in October and is currently in the planning stages. I look forward to seeing all of you there!

CHAIRMAN’S MESSAGE 3

Our Nursing Homes and Homes for the Destitute

To meet the evolving needs of our elderly in Singapore, it is vital that CWS as a charity operating three Nursing Homes is prepared in terms of capacity, technology, and constant improvements and innovations in nursing care. St. Theresa’s Home, Villa Francis Home for the Aged, and St. Joseph’s Home, have a total capacity of 852 beds for nursing care, hospice, dementia and respite care residents .

To better serve the evolving needs of our ageing population, the newly rebuilt St. Joseph’s Home integrates a hospice facility in addition to nursing home care. The official Opening and 40th Anniversary Celebration of St. Joseph’s Home held on 19 March 2018 was graced by our Guest-of-Honour - Most Reverend William Goh, Archbishop of Singapore, and our Special Guest, Dr. Amy Khor, Senior Minister of State, Ministry of Environment and Water Resources & Ministry of Health. I would like to thank all our residents, children, volunteers and staff members who worked tirelessly on the preparations and rehearsals. STJH is also the first Nursing Home with an infant & childcare centre. Having a childcare centre in the home not only benefits young families living in the vicinity, the children also never fail to bring a smile to the elderly residents. The idea of an inter-generational Nursing Home came about with the intention to raise the quality of life and happiness of our residents. For CWS, Nursing Care is much more than providing the latest and best medical and nursing facilities. We strive to provide the best experience for our residents, and as we have observed, the residents love telling stories to the children, which greatly improves the residents’ well-being and sense of purpose. St. Joseph’s Home Infant and Childcare Centre and Intergenerational Playground was officially launched on 28 August 2017.

Villa Francis Home for the Aged moved to the Yishun premise 5 years ago in 2013. The journey has not stopped there. We believe in continually upgrading the services of the Home and the skillsets of our staff. I would like to commend the management of Villa Francis Home for their constant effort towards bettering the quality of life for their residents. One example is the VITA programme which was initiated to create engagement and entertainment for the residents. The programme involved educating our residents on how to use a tablet. The tablets werepre-installed with fun interactive games which provide them not only entertainment, but aided in mental stimulation as well. Behind the scenes, the data collected also provided information as an activity guide for caregivers to better engage the residents.

Many of us will remember the humble roots of St. Theresa’s Home which was established in 1935 by the Little Sisters of the Poor. It has been 15 years since CWS took over the management of St. Theresa’s Home. Till this day, St. Theresa’s Home is still fondly known for the loving care provided to the residentsand is the “go-to” Nursing Home for many families. We are working on plans for the redevelopment of St. Theresa’s Home. We seek to improve and do more with every step forward, keeping in mind that at thecore of every project, the goal is to better the lives of our residents.

Our Gift of Love Home run by the Missionaries of Charity Sisters, and St. Vincent Home, a joint collaboration between CWS and the Society of St. Vincent De Paul, have continued to be warm homes for the poor and destitute persons. Most of the residents have no immediate family to care for them. Some are frail elderly who require assistance in their daily living. I believe that the two Homes provide much more than just shelter from the elements. A place to call home also gives them joy, hope, happiness and peace in their golden years.

Helping Those in Need

At Catholic Welfare Services, our doors are always open to those in need. Our social workers at Catholic Centre and Agape Village, constantly strive to empower and journey with our clients, regardless oftheir religion, race, age or background. Social work is more than just simply providing financial assistance. A full assessment is done to understand the true situation and difficulties of every client. Our social workers then craft Care Plans which are individually tailored to addressing their unique needs. Many of our clients are elderly, homeless or fresh out of prison. Our social workers understand that each case is unique and sometimes it is necessary to work alongside government agencies and other VWOs in order to provide help to the client holistically. Some of our partners for social work include the Social Service Office, the Ministry of Social and Family Development, Family Services Centres, the Society of St. Vincent de Paul (SSVP) and other Member Organisations at Agape Village. I would like to commend all our social workers for their passion and hard work. Their dedication has touched and changed many lives. I must also thank our government agencies partners and member organisations partners at Agape Village for their co-operation and support, without which, much less would have been achieved or attainable.

4 CHAIRMAN’S MESSAGE

In 2014, CWS started our Night Mission. The Night Mission is a weekly effort to reach out to the Homeless on the street. Our staff and volunteers walk the streets late at night, reaching out to these individuals. Very often, people in need are either not aware of the help available to them or they are afraid to come forward; they are often concerned and unsure of how others will judge them. The Night Mission is the perfect opportunity to engage those in this situation. The Night Mission team has currently identified about 120 people on the streets and are actively engaging 40 of them. It is only after the initial relationship has been established that our social workers are then able to delve deeper to provide the appropriate care and intervention. The end goal is to guide them towards achieving financial freedom and a place to call home, while upholding their dignity. A big thank you to all our volunteers who have so selflessly sacrificed their personal time for the Night Mission.

Thank You

Catholic Welfare Services is dedicated to the Preciousness and Dignity of Life. We journey with people in need tolive life to the fullest.

Every year, Catholic Welfare Services face new and unique challenges, all in the spirit of doing better and doing more for our residents and clients. I believe that we should never be satisfied with where we are, and should constantly strive to improve our current services and explore new ways to help those in need.

As Chairman of CWS Board of Governors, I am blessed to have a strong, dedicated team of Board Members serving with me, and a dependable and diligent staff force leading the daily operations of CWS and its programmes. The passion and dedication of our volunteers to our cause has never failed to amaze me and I would like to offer my heartfelt thanks to one and all, and to our donors, partners and everyone involved in the CWS journey.

Grateful thanks also to our Patron, His Grace Archbishop William Goh for his advice, guidance and blessings.

Most especially, I thank God for blessing our work all these years. I pray that the good Lord will continue to bless us and in all that we do. May we always see Christ in the people we meet and may we do all for the greater glory of God.

Mr. Thomas TanChairman

ABOUT CATHOLIC WELFARE SERVICESCatholic Welfare Services (CWS) was founded in 1959 on the Spirit of the Good Shepherd – leading people to love and fulfillment, and the Spirit of the Good Samaritan – helping those who have fallen along the way.

The works of CWS began in 1959 with a simple food relief programme to provide food for the poor. Today, CWS has grown to be an Action Arm of the Catholic Church of Singapore, initiating, assisting, coordinating and carrying out social services to alleviate poverty and distress among the people of Singapore, regardless of race or creed.

Our Mission StatementCatholic Welfare Services is dedicated to the Preciousness and Dignity of Life. We journey with people-in-need to live Life to the fullest.

Our Aims and Objectives(a) To enhance and uphold the dignity of the human person at all times, bearing in mind how the dignity of all persons is realized and expressed in social and economic structures.

(b) To initiate, assist and organize such forms of relief and schemes of social service which would alleviate poverty and distress amongst the people of Singapore irrespective of their race or religion.

(c) To provide, with the prior written approval of the relevant authorities, high-quality direct services by initiating, operating, managing and evaluating programmes and/or institutions catering to:

• Children • the Sick and Aged-Sick • Youth • Persons afflicted with HIV/AIDS and their families • Elderly • Foreign Workers in Singapore • Families • Any other needy persons in Singapore • Ex-Prisoners

(d) To liaise with other Catholic, social, welfare and community organizations and Singapore government organizations in order to provide the best possible care to the marginalized.

(e) To initiate programmes that will create employment and generate income that will contribute towards the self-sufficiency of the needy.

Facts• Registered as a society in 1961 (Ref: Registrar of Societies 87/59)• Registered as a Charity on 29 June 1985 under the Charities Act of 1982 (Registration Number 0198)• Institution of Public Character (Current: For 3 Years from 1 January 2018)• UEN: S61SS0167J

Affiliations• Member of the National Council of Social Service• Member of Caritas Singapore Community Council

ABOUT CATHOLIC WELFARE SERVICES 5

6 CWS BOARD & STAFF

as at 31 Mar 2018

Patron

Most Rev. Msgr. William Goh, Archbishop of Singapore

Board of Governors

Office Held Name Date of OccupationAppointment

Chairperson Mr. Tan Aik Hong Thomas 21 Sep 2017 Managing Director

Vice Chairperson Mr. Sim Juat Quee Michael Gabriel 26 Sep 2017 Company Director

Honorary Treasurer Ms. Elaine Lim(Asst. Treasurer 29 Sep 2015– 26 Sep 2017)

26 Sep 2017 Chartered Accountant

Members Sr. Marilyn Lim Sock Cheng, FDCCSr. Jonafah Lawrence Lopez (Sr Joan), RGSMs. Ee Beng Neo CeciliaMr. Cheong Cheng Bock JosephMr. Tan Kheng Boon EugeneMs Tan Mon Ching Florence

26 Sep 201728 Nov 201726 Sep 201726 Sep 201726 Sep 201726 Sep 2017

Religious Provincial LeaderCounsellorRetireeAcademicConsultant

CWS BOARD & STAFF

Audit and Risk Management Committee

The Audit and Risk Management Committee assists the Board in fulfilling their responsibilities for financial reporting, external audit matters, risk management, internal control and audit. The committee focuses on helping CWS improve its processes and strengthens its internal controls on an on-going basis.

Chairman: Mr. Tan Kheng Boon Eugene Members: Mr. Sim Juat Quee Michael Gabriel

Ms. Grace Feng

Honorary Secretary 26 Sep 2017 ConsultantDr. Michael Thio Yauw Beng (Honorary Treasurer 13 Sep 2011 - 29 Sep 2015)

Irene Yeo Ai Ling @ Mrs. Irene Loi(Honorary Secretary 13 Sep 2011– 29 Sep 2015)

Assistant Treasurer 26 Sep 2017 Executive Director

Nomination Committee

The Nomination Committee assists the Board of Governors (BOG) in fulfilling its responsibilities for corporate governance (including compliance with relevant corporate governance requirements prescribed by regulators), and the nomination of BOG members for appointment and/or re-appointment.

Chairman: Dr. Michael Thio Yauw BengMembers: Sr. Marilyn Lim Sock Cheng FDCC Ms. Ee Beng Neo Cecilia

CWS BOARD & STAFF 7

Key Staff

Chief Executive Officer (HQ) Mr. James G. Chew (1 Jun 1991)Assistant Director, Finance and Admin (HQ) Ms. Joon Tow (1 Apr 2002)Assistant Director, Social Work & Community Partnerships (HQ) Mr. Jason Rodrigo (3 May 2016)Executive Director (St. Joseph’s Home) Sr. Geraldine Tan, FDCC

Executive Director (St. Theresa’s Home) Mr. Victor Seng (1 Oct 2005)Deputy Executive Director (St. Theresa’s Home) Mr. Joshua Chui (1 May 2017)Executive Director (Villa Francis Home for the Aged) Sr. Maria Sim, FDCCDeputy Executive Director (Villa Francis Home for the Aged) Ms. Ava Chong (1 Apr 2018)

CWS has a policy which seeks to minimise situations of conflict of interests. New Board members and key management staff are required to make a declaration of no conflict of interests at the time they first join our organization. Thereafter, a similar declaration is required to be made annually at the beginning of the financial year. Where it is necessary for CWS to enter into transactions with related parties, as defined in the Charities Accounting Standard, such transactions are subject to approval by an independent person in accordance with the approving authority prescribed by the Board of Governors. In addition, transactions between CWS and related parties are reported to and subject to review by the Audit Committee.

Reserves is defined as the amount of money set aside for general operating expenses in support of charitable purposes and future use, which excludes capital/building fund. It does not include designated funds set aside by the Board for designated purposes, or restricted funds where donors have expressed specific usage for the funds.

Financial reserves set aside provide financial stability and the means for the development and continuation of CWS principal activities. To maintain normal functioning of the CWS and to safeguard its service commitment, CWS aims to keep up to 5 times of the total operating expenditure in reserves.

For financial year ended 31 Mar 2018, taking into account liquid assets over annual expenditure, this figure stands at 1.34 times.

The Board adopts a cautious approach towards investment adopting a short-term low-risk policy. The Board regularly reviews the amount of funds that the CWS requires to ensure that they are adequate to fulfill the CWS continuing obligations. Reserves policy is disclosed in the annual report.

Policy on Conflicts of Interest

CWS Reserves Policy

The Chairperson (Mr. Thomas Tan)Vice Chairperson (Mr. Michael Sim)Honorary Secretary (Dr. Michael Thio)Honorary Treasurer (Ms. Elaine Lim)

Trustees(as per Constitution)

Main Bankers Standard Chartered Bank OCBC BankCitibank Singapore LimitedUnion Bancaire Privée, UBP SA Singapore BranchBank of SingaporeCredit Suisse AG

Auditor HLB ATREDE LLP

SOCIAL & WELFARE SERVICES

CWS Social Work– Building Stronger and Resilient families

No one can lead a truly fulfilling life without love. Human beings have an inbuilt need to belong – to have close ongoing relationships with people they care about and who care about them in return. The call to love is one of the elements of Catholic social teaching. The experience of love is what makes life meaningful and the capacity to love is what makes us human. At Catholic Welfare Services we are dedicated to the preciousness and dignity of life and this practice is translated in our social work department as we have the mission of promoting a fairer, more inclusive society that gives preference to helping people most in need.

We are committed to promoting a society that reflects and supports the dignity and equality of all people in Singapore. Our social workers works with Catholic organisations, government and voluntary welfare organisations to develop social welfare programmes that work towards the social and well-being of our Singapore community. Our social workers are working hard to ensure that we support the well-being of people who need care and provideguidance to their care-givers who need support. We want to ensure that our clients have a voice and real control over their own lives.

CWS Hub

Central to the profession of social work is a concernwith social justice. Our social workers are dedicated to the welfare and self-realization of human beings and to the achievement of social justice for all. At CWS Hub, our social workers work with clients of allages, including the homeless, ex-offenders and those with mental health issues. Every one of them comes with a different set of problems. We work hand-in-hand with them to help them cope with ongoing difficulties and enhance well-being. We journey with them to improve their economic or educational outlook, so that they may attain self-sufficiency and even individual or family sustainability.

Dealing with the multitude of problems that theclients face often requires our social workers to collaborate with other professional agencies in the community. We work closely with other professionals to evaluate the clients’ medical or physical condition and to assess their needs. We refer clients to various community resources to assist in recovery from mental or physical illness and to provide access to services such as legal aid, housing, job placement or education.

8 SOCIAL & WELFARE SERVICES

SOCIAL & WELFARE SERVICES 9

Catholic Welfare Services as Lead Case Manager at Agape Village

Since the establishment of Agape Village in 2013, our dedicated social workers have been the first point of contact. Our social workers have always advocated that children are at the greatest risk of long-term disadvantage by providing health, education and family services. Another vulnerable group is unemployed families with children. By helping them secure employment we are giving their children a good start in life. The many helping hands approach has always been the rule of thumb as the services offered by the member organisations provided a holistic way of looking at the different needs of the poor. Hence by shifting to a new more modern approach, our social workers being the lead case manager championed the Empowering Families out of poverty project.

We had several meetings with various member organisations to discuss about those families that are especially difficult to engage or at times referred to as “hard to reach”. The member organizations believethat by empowering families, it can help eradicate poverty and help them become self-reliant through skills training and being gainfully employed. Empowering families is also about helping families practise their rights, make informed choices and access community resources. Taking a holistic view of people and their difficulties, we aim to empower families to take charge of their own lives within their own environment and social context.

The Night Mission

Homelessness and poverty are closely linked. People experiencing homelessness are often are unable to pay for basic necessities like housing, food, healthcare and education. Unemployment often increases poverty. Falling income and less secure jobs offer fewer benefits and lead to more strain on the already financially burdened people. Guided by CWS principles of promoting the dignity of the people we are helping, Catholic Welfare Services feels that everyone should have a place to call home. Often homeless people face many challenges since they are very vulnerable to both physical and mental health issues and placing their needs into our volunteers’ hands often takes time as trust can only be built after a considerable amount of time.

Homeless people often face many challenges as they are vulnerable to diseases and bad weather. Our dedicated volunteers who have been walking the streets every Friday night have gone that extra mile to offer an emphatic ear on the struggles our homeless clients have endured which includes rejection from family members, Their presence every Friday night means a lot to our homeless clients. Our volunteers’ presence, attitude, and actions will leave a lasting impression on our homeless clients that we work with. Although it may be impossible to do much during that short visit on Friday nights, our volunteers’ presence itself alone is highly impactful. For those living in poverty, the simple fact that our volunteers care about their struggles means a lot to them. To better support the work of our dedicated volunteers, our social workers are available to provide care and intervention. Our intervention focusses on individual preferences for job placements, counselling and rehabilitation. Therefore, the best way of addressing the problem is making sure they gain financial stability through gainful employment. This can be achieved through sourcing for job opportunities for those who are qualified. Those without any vocational skills can be trained then offered jobs based on their qualifications and fields of interest. This would ensure that such persons become financially independent which would contribute to their reintegration.

From the Friday Night Mission, the Night Café has sprung up, giving homeless a dignified place to have their dinner/supper and a bath. The Café is akin toa mini community club for 7-8 regular homeless who gather there almost every evening.

Co-creating success: A Home Finally!

Our social workers have always created a positive impact on the lives of people with mental health needs but much more needs to be done to strengthen the focus on recovery and goals that our clients want. As part of our goal to co-create success stories, CWS has met both basic needs and provided the tools to our clients to build hope, overcome obstacles and achieve self-sufficiency.

Meet Mr Tan and Mr Chua, both homeless individuals with different circumstances who arrived at the CWS HUB at a very low point in their lives. At the Hub they find the space and support they need to start rebuilding their lives.

Mr Tan who is in his fifties has lived on the streets for many years. His longstanding issue with alcohol has led to significant health and relational problems. Although he is pleasant to be around most of the time, he can be quite difficult when intoxicated. This made it hard for him to secure housing. After being homeless for many years, he was recently housed. With the help of our social workers, he has remained sober for several years and is beginning to believe that he deserves to be happy and live life free of alcohol. Mr Tan shared that sleeping in the open has its own set of problems, he had lost his identification card eight times. Since the authorities had refused to issue him a new identification card for good reasons, he was unable to secure public housing nor employment. Eventually through the social workers’ intervention, Mr Tan got a replacement of his identification card, secured gainful employment and was carefully matched with Mr Chua for the HDB’s rental flat scheme.

For people living with a mental illness, the road to recovery requires certain anchors of stability, and one essential anchor is stable housing. Mr Chua walked through the doors of CWS about two years ago homeless and was suffering from mental health issues. Our social workers helped stabilize his mental health condition by working closely with his Institute


of Mental Health team; referred him to the Social Service Office for financial assistance and worked with HDB to apply for a rental unit. Today, Mr Chua is more confident of managing his illness and has found a new friend and flatmate in Mr Tan who together have applied for a rental flat under the joint single scheme. In January 2018, both Mr Tan and Mr Chua have received letters that their application has been successful and their flat will be ready to move in in April 2018. CWS would like to extend warm wishes to Mr Tan and Mr Chua as they embark on a new life.

Given the strong connection between educational success and economic disadvantage, we might expect education to be the means to overcome the effects of poverty on children. Hence we hope that with our co-creating success stories programme families will function better under CWS scholarship programme. We continue to help children of low-income families under our scholarship scheme in their primary and secondary education, with monthly cash aid to pay for school fees, transportation and food allowance. CWS also contributed $6000 to ITE to support 34 needy students in the academic year 2017. This amount represented 50% of the total quantum granted to the needy students under the ITE Special Student Assistance Scheme.

Health Services

All residents in Singapore have the right to access healthcare. The health of homeless people, are very often found to be poor. In addition, many suffer from psychiatric conditions as well as expose to various environmental conditions. Many suffer frompoor diet, malnutrition and a lack of personal hygiene. CWS has responded to these needs by collaborating with a government hospital where a weekly clinic comprising of nurses are able to provide free medical services at CWS Hub. The services that the clinic provides include health checks, health education, health monitoring, medication advice, nursing care and referrals for care services. This is a much needed service as clients assessing social services could also seek free medical advice from the nurses.

The service is available at Catholic Welfare Services office every Thursday from 2 pm to 5 pm.

SOCIAL & WELFARE SERVICES 11

Food Relief Programme

The food relief programme was started in 1959 to provide supplementary food to the needy and their families.Today, the programme reaches out to more than 20 institutions. Besides supermarket vouchers given to beneficaries every quarter, cash grants are also given out half-yearly. At our headquaters, we maintain a small stock of dry food to be given to the needy who approach us for direct assistance.

• Assisi Home • Boys’ Town • Canossaville • Canossian School • Darul Ihsan Orphange • Focolare Movement (Women) • Good Shepherd Centre • Infant Jesus Homes & Children’s Centre • Jamiyah Children’s Home • Marymount Centre – Rose Villa • Muslim Missionary Society • New Hope Community Services • Peace, Prayer Outreach • Pertapis • Ramakrishnan Mission Boy’s Home

• Salvation Army Family Support Service• Salvation Army Peacehaven Nursing • Home for the Aged• Singapore Chesire Home• Society for the Aged Sick• Sree Narayana Mission• SSVP-Conference of Our Lady of Fatima• SSVP-Conferene of our Lady of Lourdes• SSVP-Conference of St Michael• St Andrew’s SchoolSocial Aid Group• St Francis Xavier Major Seminary• St John’s Home for the Elderly Persons• Teen Challenge Singapore• The Salvation Army Gracehaven


CWS Walkathon 2018 – Together Step-by-Step

In our continuous efforts to engage our stakeholders, CWS had our inaugural Walkathon on 30 April 2017 which was graced by Dr Amy Khor, Senior Minister of State, Ministry of Environment and Water Resources & Ministry of Health.

The 2km walk was flagged-off by Dr Khor with able-bodied participants pushing our elderly residents in wheelchairs from the three nursing homes as they chatted and enjoyed the greenery and coastal view at the park.

ST. JOSEPH’S HOME

The newly redeveloped St Joseph’s Home celebrated its official opening in March 2018 as well as 40 years of service and dedication of the Canossian Sisters and the team to care for the sick and the dying. Following a 2.5-year redevelopment, the new six-storey building can now accommodate about 400 residents including 20 who need hospice care. To cater to the diverse needs and preferences of the residents who range in age from 50 plus to over 90, we have introduced many new services and programmes such as music and water therapy, community night events and IT clubs for seniors keen on learning how to surf the web and stay in touch with friends. We have also started intergenerational programmes that consciously bring together infants and pre-schoolers from our new infant and childcare centre with our residents to interact and develop mutual understanding and respect for one another. Through our hardware (building design) and software (programmes, services and hospitality), we hope to inspire a new way of ageing that encourages residents to co-design their future, our future with us.

Since moving back to Jurong West from Mandai, we have also started new services like music, art and water therapy and introduced community night events and IT courses for residents and older staff. We are also starting to reach out to the community – schools grassroots, corporates. to partner us in more concrete ways and over a longer and more sustainable basis. As part of the larger Jurong West neighbourhood, it is our hope to also support our neighbours in ways that we can even as we focus our efforts on our residents. That is why we will be opening up our elderly-friendly gym and have resumed Dusk-to-Dawn, our overnight respite service for caregivers of persons with dementia.

ST. JOSEPH’S HOME 13

Official Launch of St Joseph’s Home Infant and Childcare Centre and Intergenerational Playground

A sea of bubbles heralded the 28 August 2017 official opening of St Joseph’s Home Infant and Childcare as well as the intergenerational playground – a first for a nursing home. Sponsored by SMRT under their Gift of Mobility programme, the playground comes with wheelchair-friendly support features such as a wheel-lock system and grab bars to enable our nursing home residents to play with toddlers from the childcare centre. But play is just one aspect of the intergenerational curriculum that will be developed for both children and seniors. Attention will also be paid to the development of both groups in terms of their cognitive, psycho-motor and social skills. So expect programmes that revolve around art, music, meals, outdoor events, sports and even caring for one another. Having an infant and childcare centre within the home reminds us of the purpose of life and of the importance of play and simplicity Such a Full Circle Care Model allowseveryone can find a place to co-exist – the young, the older, the dying and the sick. We learn to embrace one another and live in harmony.

14 ST. JOSEPH’S HOME

Official Opening and 40th Anniversary Celebration of St Joseph’s Home

St Joseph’s Home celebrated its official opening and 40th anniversary on 19 March 2018 which is also the feast day of St Joseph. Officiating at the event were Guest-of-Honour The Most Reverend Archbishop of Singapore William Goh and Special Guest Minister of State for Health Dr Amy Khor. They and other guests were given a rousing welcome by St Joseph’s Home’s very own lion cubs Jesher and Yukai as well as several residents who put up an inter-generational dance with the children to the tune of Time of My Life.

To mark the occasion, a commemorative 40th anniversary coffee table magazine was launched. Colourful layouts and bite-sized information offer insight into how the home has evolved with the times, growing and developing its services and programmes to cater to new needs and lifestyle aspirations.

Our distinguished guests also helped to put the finishing touch – by hanging a plaque emblazoned with the words ‘God is Love’ - to a feature wall jointly produced by St Joseph’s Home residents and youth from the Singapore Boys’ Home. The butterfly, circular designs and various depictions of life reflect the cyclical and temporal nature of life.

Other Activities at St Joseph’s Home

Christmas BazaarFor the first time, visitors to STJH’s Christmas pop-up market in December 2017 got to take part in a live auction featuring beauti-ful art works co-crafted by residents and volunteers. Items up for bidding included umbrellas, shoes, 3D origami art and acrylic pieces. Months of hard work paid off when some of the items were successfully auctioned off. Volunteer groups like Grow-a-Garden also had a chance to showcase their joint effort with residents growing plants like basil, mint, aloe vera, chilli and sweet potato. Many visitors went home with a plant or two. The live band attracted many song-birds, as did the kacang puteh, candy floss, live char kway teow and face painting stalls.

Christmas Tree Competition Our creative and resourceful staff went all out to outshine one another in the first ever Christmas Tree Competition. They created impressive Christmas trees using recycled items like bottles, papers and syringe.

Cluster 3A walked away with both the Judges’ Choice and People’s Choice awards.

ST. JOSEPH’S HOME 15

Contact InformationExecutive Director: Sr Geraldine Tan, FDCCAddress: 36 Jurong West St 24 S648141 Telephone: 6268 0482 Email: [email protected] Website: www.stjh.org.sg

Mid-autumn with HPFor the first time, STJH worked with HP to organise Magical Mid-Autumn 2017. About 100 staff from HP put up lights, set up stalls and hang lanterns. An assortment of premium mooncakes including charcoal durian with a separate durian fiesta booth on the side were up for sampling. Add to that, a sumptuous buffet and live stations of items like ice kachang and popiah. The rendition of Madame White Snake by the HP staff had the audience in stitches. Together with the residents, everyone lit lanterns and strolled to the nearby playground. Enroute, participants stopped by the ‘Great Wall of China’ for a photo. The finale dance to the tune of ‘We are Family’ marked the start of a new partnership to better support the elders in our midst.

Pyjama Party Dr Rosalie Shaw’s workshop

Pyjama PartyOur first PJ party on 17 November 2017 saw theprimary 4 and 5 pupils from Xingnan Primary School decked out in their finest sleepwear. They also lined up a few dance and skit items and took the residents to pose with blankets and pillows at their self-designed photo booth. It was heartening to hear the kids say they learnt to be more patient and respectful at the end of the session. Some of them also saw for the first time how seniors in wheelchairs can also play games and have fun.

Service Statistics

Dr Rosalie Shaw’s workshop Our staff had the rare privilege of learning from one of Australia’s most influential palliative care experts Dr Rosalie Shaw when she spent the whole of November at the home teaching and sharing her knowledge and skills. Topics included pain and practical tips on how to take a person’s history.

16 ST. THERESA’S HOME

ST. THERESA’S HOME

St. Theresa’s Home was established since 1935 and was managed by the Little Sisters of the Poor. On 1 July 2003, Catholic Welfare Services, Singapore succeeded the Little Sisters of the Poor in the management of the Home and the care of the aged and sick residents. Pastoral care for the residents is now provided by the Brothers of Mercy and the Religious Sisters.

St. Theresa’s Home is now a nursing home licensed by the Ministry of Health, Singapore. It has a capacity for 200 residents.

Mission and ObjectivesSt. Theresa’s Home is an institution of Catholic Witnessing of Christian Love and care for the disadvantaged, destitute and aged sick in our community while continually improving the care through a spectrum of comprehensive nursing, pleasant environment and well-balanced programme to enhance the quality of life in their twilight years.

Service Statistics

ST. THERESA’S HOME 17

An Outing To Kallang Wave Mall

On a balmy Friday morning, 15 residents from Saint Theresa’s Home were treated to an outing at the Kallang Wave Mall by the staff of Maha Bodhi School. Earlier in the morning at about 9:30 am that day, the school had arranged for four vans from a transport company, specially designed with a hydraulic platform to cater for our wheelchair-bound residents. However, due to a massive traffic jam that morning (caused by a road crack in Lornie Road) the vans arrived late but that did not dampen the spirit of the eager-to-go residents! They were accompanied by three nurses and an Executive from the Home.

On arrival at the Mall, the Vice Principal and staff from Maha Bodhi School were there to meet and greet us! Each staff took care of one resident and off they went to explore the various shops and eateries in the Mall which was opened in mid-2014. The residents bought some toiletries and foodstuff like bread and biscuits which was paid for by the kind-hearted staff of Maha Bodhi School!

Several residents were in awe when they saw young athletic people scaling the high walls at the Rock Climbing area. They gasped when one or two climbers lost their balance and ‘fell’ off the wall but were of course saved by the safety rope. They also watched groups of tanned skinned youngsters in their kayaking gear walking past because the water sports arena was just outside the Mall.

Soon it was time for some sumptuous lunch, a treat which the residents always look forward to because they get to eat and drink what they like! More than half of the residents opted to go to the Food Court because of a wide variety of food available while some decided to try standalone eateries like Bak Kut Teh, etc. Several Maha Bodhi staff were helping to feed our residents because some of them were incapable of feeding themselves. Judging from their near empty plates and bowls, they seemed to enjoy their lunch (Yummy!) and not to mention their favourite kopi-o, teh-tarik and fresh fruit juices. Some of the residents were sharing stories of the years gone by with their younger friends.

All too soon, it was time to pack up and call it a day. The hosts grudgingly wheeled our residents to the pick-up point to await the transport to ferry us back. The residents too were feeling a little sad because the Maha Bodhi staff were such wonderful hosts! There were goodbyes all round and shaking of hands as the residents thanked their personal hosts. The staff then whipped out their smartphones and several more wefies were taken!

When the vans arrived, they assisted our residents with the boarding and before we knew it, it was Home Sweet Saint Theresa’s Home!!

18 ST. THERESA’S HOME

Contact InformationExecutive Director: Mr Victor SengAddress: 49 Upper Thomson Road, S574325Telephone: 6256 2532 Email: [email protected] Website: www.sainttheresahome.org

VILLA FRANCIS HOME FOR THE AGED 19

VILLA FRANCIS HOME FOR THE AGED

The Franciscan Missionaries of Divine Motherhood (F.M.D.M.) Sisters set up Villa Francis Home for the Aged at Mandai Estate in 1973 to give care for the destitute poor and sick. Catholic Welfare Services (Singapore) took over the administration of the Home from April 2001. On 14 September 2013, Villa Francis moved to 91 Yishun Central to complement the existing day and rehabilitation services in the vicinity as well as the Khoo Teck Phuat Hospital (KTPH) and the new Yishun Community Hospital (YSH).

MissionTo provide holistic care through love, kindness, and understanding.

VisionA person-centered home which values human dignity.

Service Statistics

Involving the young in the community in the lives of our residents through our outreach programme* Kidsville Childcare * Northland We Care Kids * Holy Trinity KG * Youth

20 VILLA FRANCIS HOME FOR THE AGED

VILLA FRANCIS HOME FOR THE AGED 21

Contact InformationExecutive Director: Sr Maria Sim, FDCCAddress: 91 Yishun Central S768829Telephone: 6269 2877 Email: [email protected] Website: www.villafrancis.org.sg

22 HEARTS@WORK

HEARTS@WORK

Hearts@Work is an initiative launched in November 2009 by Catholic Welfare Services to provide continual developmental support for persons with intellectual challenges. Our target group is the high functioning adults, aged 19 to 35 years. The training programme covers vocational skills, social skills and work attitude and socialetiquette.

We aim to:• provide a work-focused programme for adult persons with intellectual challenges, so that they are encouraged, nurtured and given a sense of dignity and belonging in society.• empower them to live and work independently to their highest potential, and be gainfully employed.

We lay the vocational foundation for our trainees, teaching and modifying skills that best suit each individual, emphasizing basic work competencies. The actual in-house work assignments from various companies give them adequate preparation for future open employment, and develop their sense of responsibility in complying with task schedules. Regular outdoor activities are planned to nurture their social behavior in the public inculcating appropriate ways of communication; thus complementing our programme.

HEARTS@WORK 23

We lay the vocational foundation for our trainees, teaching and modifying skills that best suit each individual, emphasizing basic work competencies. The actual in-house work assignments from various companies give them adequate preparation for future open employment, and develop their sense of responsibility in complying with task schedules. Regular planned outdoor activities nurture their social behavior in the public inculcating appropriate ways of communication; thus complementing our programme.

Our partnership with three major corporate companies namely, Lintec Singapore Pte Ltd, Pilot Pen (S) Pte Ltd and Premo International Pte Ltd, is based on a relationship of trust which grew over the years since 2013. These companies help realise our vision towards open employment for our trainees.

In the second half of 2017 we secured a collaboration with German multinational company Sivantos Pte Ltd working towards open employment targeted for second half of 2018. For this, 2 trainees were specifically selected and trained within our Centre with full simulation similar to that of Sivantos factory (wearing factory overcoat, cap and footwear; adhering to scheduled timings for lunch and short rest breaks).

24 HEARTS@WORK

Contact InformationCentre Administrator: Ms. Lily WeeAddress: 1259 Upper Serangoon Road, c/o Church of the Nativity of the BVM, S534795Telephone: 6284 8010 Email: [email protected]

Service Statistics

Our Heartfelt AppreciationWe bade farewell to our volunteer Ms Amy Lim who migrated to the USA with her family in September 2017. Amy is a dedicated and well-loved volunteer since Hearts@Work’s inception in 2009. We thank her and wish her all the best.

The work we do is made possible only with collaboration and generous contributions of exceptional individuals and corporates. We are grateful for the support from our partners and volunteers.

• Lintec Singapore Pte Ltd• Pilot Pen (S) Pte Ltd• Premo International Pte Ltd• Sivantos Pte Ltd• ITE College East – School of Engineering• Markus and Anne Delfosse • Tong Sian Tng Temple• Mr P. Kelaver, Principal, Saint Clare School• Rev. Fr. Kenson Koh, Church of the Nativity of the Blessed Virgin Mary• Our dedicated volunteers, including Amy Lim, Felicity Wong, Nancy Leong, Patricia Tan, P.K. Chan, Roland Tan, Sister Maria Doan FMM

GIFT OF LOVE HOME 25

GIFT OF LOVE HOME

The Gift of Love Home was established in 1987 by the Missionaries of Charity (St. Teresa of Calcutta) in collaboration with Catholic Welfare Services. Gift of Love Home is home to frail elderly, who may require some forms of assistance in their daily living. The Home now has a capacity of 50 beds for the poor and/or destitute in Singapore. Of the 50 beds, 25 are for male and 25 for female residents.

The Home is fully funded by donations from the public and depends heavily on volunteers for its day to day operations. Our team of dedicated volunteers help with an extensive range of daily chores and maintenance of the home, such as bathing, cooking, serving meals to the residents, general cleaning, gardening and many other necessary tasks. They also assist the staff in organising regular social, recreational and keep-fit activities for the elderly.

Saint Teresa of Calcutta, Jesus called you to bring the light of His love to those who live in darkness. By tender, loving care for the poorest and neediest, you became the sign of God’s presence,

His love and compassion in the midst of suffering and pain.

Following your example, help us to recognize the face of Jesus in our suffering brothers and sisters, and to serve Him with humility and joy. Teach us to be carriers of God’s tender love and mercy,

and so bear witness that God still loves the world through each one of us.

Amen

GIFT OF LOVE HOME 27

Contact Information Sister-In-Charge: Sr. Carmel, MCAddress: 35 Boon Lay Avenue, Singapore 649962Telephone: 6898 1090

To all our co-workers, volunteers, benefactors and friends, we would like to thank everyone of you for sharing in our works of love for the poorest of the poor, in season and out of season. Your generosity, commitment and dedicated services sustain and give vitality to Gift of Love Home, and enables our residents to celebrate life with joy and gratitude. Thank you for making your life ‘beautiful for God and a blessing for all of us’.

We thank our greatest benefactors - our residents and our poor who gives us the opportunity to serve Jesus in distressing disguise in them, making our existence as Missionaries of Charity possible.

May God bless you abundantly.

Thanks to the help of our co-workers and volunteers, our residents had a wonderful time watching the splendid sunset at Raffles Marina (Tuas). They were also treated to a hearty dinner. A barbecue party at the Gift of Love Home was also given in their honour. It was a great time of bonding together as a big happy family.

ST. VINCENT HOME

28 ST. VINCENT HOME

St Vincent Home is a sheltered home for the aged and ambulant elderly destitute, supported by Catholic Welfare Services and Society of St Vincent de Paul. The Home provides residential care for the needy elderly, regardless of race, language or religion, and who need a place to stay. They must be at least 60 years of age, Singapore Citizen or permanent residents.

Most of our residents are on Public Assistance Schemes and stay in the home long term. They are ADL (Activities of Daily Living) independent and ambulant. The home currently provides care and shelter for 16 residents. We advocate active healthy ageing, value interaction with the residents and deliver quality care to maintain agility.

Mission and ObjectivesWe provide supportive care and promote quality of life for every resident in order to meet their emotional, physical, social and spiritual needs. We provide long term independent living, with minimum assistance for the ambulant elderly that allow the residents to live independently in the sheltered home.

At St Vincent Home, our programmes are catered towards promoting cohesiveness among residents and appreciation of community living. We look forward to productive and therapeutic programmes that are mutually beneficial.

Service Statistics

ST. VINCENT HOME 29

St Vincent Home collaborated with La Salle College of the Arts to conduct Art Therapy with St Vincent Home residents. Two students, Laure Schneider and Mahesh, were designated to conduct this program. The aim of the program was to promote engagement amongst the population, stimulate brain activity and improve motor skills. This was a year-long program conducted twice a week. Activities included clay work, drawing and coloring, easter egg painting and Chinese lantern. One of the highlights of this program was the display of the residents' lantern designs in conjunction with the Mooncake Festival. Staff and lecturer from La Salle College of the Arts were present to see the beautiful and creative lanterns designs as well as to join in the festivities of the night which was

hosted by CWS. Our residents enjoyed the program as they were brought back to memories of their days gone by and they always looked forward to the next session. As for the two students, they were humbled by this experience and opportunity given to them and they were very appreciative of the co-operation from the residents.

We look forward to similar collaboration where it is mutually beneficial. La Salle College of the Arts has indicated that they are looking forward to future collaboration with St Vincent Home. We will also have the Raffles Hotel Singapore back at St Vincent Home once they have completed their renovation works, which should be in the last quarter of 2018.

Contact InformationSupervisor: Ms Lily PohAddress: Blk 261 Waterloo Street #05-01 S180261Telephone: 6337 6535 Fax: 63361513 Email: [email protected]

30 ST. VINCENT HOME

St Vincent Home is blessed with many generousvolunteers, both individuals, corporate andcommunity groups, who stepped forward to spend valuable time with our residents, offering them friendship and companionship. These gifts are truly priceless to our residents.

The Management Committee would also like to thank the Ministry of Social and Family Development, National Council of Social Service, the Conferences of St Vincent de Paul, Kampong Glam Community Club, all well -wishers, donors, benefactors and volunteers for their continued support and invaluable assistance rendered to the Home.

CWS-BT YOUTHREACH

Incepted in July 2010, YouthReach is an outreach arm of Boys’ Town which reaches out to at-risk girls and boys between the ages of 10 to 24 in the areas of Tampines and Toa Payoh. On average, the team engages about 400 new youths yearly through street outreach, interest-based programmes, and referrals for counselling and case management.

At present, YouthReach runs three interest-based programmes; Culinary, Soccer and Drama for the communities and schools. Such programmes act as terrific platforms to impart useful skills, meaningfully engage youths and foster a community of support. YouthReach's services also include casework and counselling, which are adapted to match the youths' different levels of readiness and needs. This programme is co-sponsored by Catholic Welfare Service and Caritas.

Our mission is to help youth in need become socially integrated, responsible and contributing members of society by providing outreach programmes. The Centre upholds the mission by enabling the youth to discover their resilience, strengths, potential and talents. Hinging on a youth-centered and strength-based approach, YouthReach empowers the youth in making responsible choices and find avenues for positive integration with the varied social systems, especially with their families.

Service Statistics

CWS-BT YOUTHREACH 31

32 CWS-BT YOUTHREACH

Our Core Programme

YouthReach’s core programme is to reach out to youth who are detached from the formal social institutions such as family, school and community organisations.

The outreach work involves reaching out and befriending youth on the streets of heartlands and at their frequent hangouts as well as through social media and youth’s social networks. Through these contacts, the youth workers are able to provide the youth with daily essentials, crisis intervention and information about local resources that can help them.

Our primary goal is engagement. After establishing rapport with the youth, we assist them by connecting them to resources and specialized interventions that can help them achieve long-term goals.

In addition to providing services to youth on the streets, we extend our reach to schools, local businesses and youth-focused groups to inform others about the work we do and to educate the community about the needs of youth on the streets. Through networking with community partners such as the Social Service Offices and Community Clubs, we are able to leverage on the community resources to help our youth receive the appropriate assistance.

Project eX-Rated

Project eX-Rated was a volunteer-initiated theatre project housed by YouthReach. It aimed to provide a platform through the expressive arts for youth in need to share sections of their life stories that they personally identified to be important to them. Across 10 intense weeks, the youths were taken on a journey of self-exploration, confidence-building and learning of performance and production skills. 18 committed volunteers took time off over 10 weekends to guide and mentor our 15 youths in this programme.

The project ultimately culminated in a production entitled Ex-Factor 2017, performed at the School of the Arts’ Studio Theatre on 24 September 2017. The youths shared their narratives through an elegant and innovative mix of dance, circus, drama and music. Hardly a dry eye was to be found in the sold-out audience as they listened and connected to the stories that were being told with unflinching honesty and raw feeling. At the end of the production, the youths were flooded with congratulatory handshakes, streams of affirmation and sincere gratitude for their performances. But when asked, the youths shared that the most beautiful gift they received from the project was the gift of reconnecting with their families and gleaning the courage to begin fixing broken ties.

Contact InformationHead of Agency: Dr Roland YeowAddress: Blk 166 Tampines St 12, #09-268, S521166Telephone: 6588 2267 Email: [email protected] Website: www.youthreach.org.sg

CWS-BT YOUTHREACH 33

Community Partnerships

Mapletree

On 30 Nov 2017, Mapletree invited YouthReach to participate in a Youth Futsal Camp which was held at Mapletree Business City. The team sport, which focuses on teamwork and mutual respect, struck a chord with the young attendees who thoroughly enjoyed their participation.

Mapletree also invited us as one of the beneficiaries for their Futsal Challenge held on 16 March 2018. A total of 18 youths participated and benefitted from this collaboration.

SHINE Children and Youth Services

SHINE organised the ACE Football League (Aspiring towards Character Excellence) as a youth developmental and social work intervention programme.

YouthReach has been participating in ACE League since 2013.

AbridgedFinancial Statements1 Apr 2017 - 31 Mar 2018

Interested Benefactors may contact us at [email protected] to request of a copy of our full set of accounts.

ABRIDGE FINANCIAL STATEMENTS 35

Catholic Welfare Services, Singapore (UEN: S61SS0167J) Statement of Financial Position as at 31 March 2018

2018

$ 2017

$ Non-current assets Property, plant and equipment 46,379,259 50,502,879 Investment properties 350,823 382,717 Investment securities 17,935,614 8,610,406 64,665,696 59,496,002 Current assets Trade receivables 887,963 762,880 Other receivables 5,241,089 8,603,852 Imprest accounts – 21,500 Fixed deposits 20,197,493 17,089,471 Cash and cash equivalents 19,469,501 24,142,487 45,796,046 50,620,190 Current liabilities Other payables 8,255,741 12,164,364 Deferred capital grant 6,325,546 6,004,932 Integrated Framework Fund 238,620 238,620 14,819,907 18,407,916 Net current assets 30,976,139 32,212,274 Non-current liability Deferred capital grant 39,801,880 44,243,186 Net assets 55,839,955 47,465,090 Funds Unrestricted funds General Funds 22,542,327 25,211,017 Project Funds 30,634,307 17,653,458 Restricted funds Care and Share Grant (39,838) (26,224) Community Silver Trust Fund 1,468,416 2,749,849 Pesi B Davar Memorial Fund – – St. Theresa’s Home Redevelopment Fund 85,161 – St. Joseph’s Home Redevelopment Fund 315,509 477,941 Lien Foundation Funds 494,133 638,572 Lien Foundation – Ang Chin Moh (“ACM”) Foundation Joint Initiatives 191,516 341,468 Lee Foundation Fund 225,000 305,000 Other Capital Fund 15,004 76,800 Fair value adjustment reserve (91,580) 37,209 55,839,955 47,465,090

Catholic Welfare Services, Singapore (UEN: S61SS0167J)

Statement of Comprehensive Income for the financial year ended 31 March 2018

2018

$ 2017

$ Income Charities Week campaign – Non-tax exempt 300,000 300,000 Donations – Non-tax exempt 9,028,007 951,892 Donations – Tax exempt 1,828,548 1,588,326 Gain on disposal of plant and equipment 6,882 – Childcare services rendered 42,663 – Government Grants – Recurrent fund (Hospice) 53,382 82,766 Government Grants – Recurrent fund (Nursing Home – Dementia) 35,124 – Government Grants – Recurrent fund (Nursing Home – Elderly) 9,034,067 8,379,006 Government Grants – Recurrent fund (Respite Care) 11,313 21,114 Government Grants – Rental subsidy 523,350 1,003,131 Government Grants – Replacement ratio funding 600,416 563,511 Government Grants – Return to Nursing Scheme – 17,750 Government Grants – Salary adjustment enhancement 1,489,240 1,215,927 Government Grants – Transitional Care Facility (TCF) Government Grants – current year 81,900 85,251 Government Grants – overprovision in prior years – (79,219) Government Grants – Special employment credit 92,156 113,972 Government Grants – Wage credit scheme 92,035 43,285 Government Grants – Care and share matching grant 13,614 – Government Grants – TBCH NH InterRai Project (271) 14,896 Government Grants – Gericare @ North 130,800 196,200 Government Grants – Intermediate and Long Term Care Senior Management Trainee Development Scheme 62,454 13,700 Government Grants – Pre-operating fund manpower 1,667,776 110,000 Government Grants – Pre-operating fund operation 513,817 185,483 Government Grants – Temporary employment credit 25,367 47,237 Government Grants – VCF Organisational Development grant 780 10,800 Government Grants – Flu vaccination 1,750 – Government Grants – Childcare leave 2,142 – Government Grants – Childcare subsidy 18,150 – Government Grants – NS paid leave 2,251 – Government Grants – Manpower Recruitment and Training Initiatives 13,000 – Interest income 572,348 579,110 Investment written off recovered 23,052 23,382 Programme fees 46,565 51,262 Sundry income 45,042 18,670 Rental grant from Caritas Singapore Community Council 98,266 98,266 Residents’ medical and medicine 994,376 908,131 Residents’ room and board 3,676,194 3,509,905 Amortisation of deferred capital grant 6,074,657 5,860,638 Registration fee walkathon 8,531 – 37,209,744 25,914,392 Less: Expenditure (Note A) (26,878,434) (23,665,888) Surplus for the year 10,331,310 2,248,504 Other comprehensive income: Item that maybe reclassified subsequently to profit or loss Net fair value (loss)/gain on available-for-sale financial assets (128,789) 11,882 Total comprehensive income for the year 10,202,521 2,260,386

ABRIDGED FINANCIAL STATEMENTS 37

Catholic Welfare Services, Singapore (UEN: S61SS0167J) Statement of Comprehensive Income for the financial year ended 31 March 2018 – continued

2018

$ 2017

$ Note A Expenditure Administrative and Homes’ operating expenses Affiliation fees 117 217 Allowance for impairment on trade receivables 188,570 170,788 Auditor’s remuneration 38,500 37,500 Bank charges 14,282 12,446 Central Provident Fund contribution 756,871 608,171 Childcare other expenses 5,713 – Childcare toys and supplies 9,181 866 Childcare uniforms 2,640 – Cleaning and household expenses 115,558 178,303 Communication 49,403 46,192 Computer expenses 16,755 13,869 Computer software 206,077 201,941 Custodian fee – 5,378 Depreciation 6,234,212 6,007,251 Food and provisions 909,300 770,850 Foreign worker levy 1,230,741 1,017,523 Funeral expenses 6,000 8,200 General insurance 69,934 55,177 GST expense 323,767 241,978 Investment commission 69,985 – Loss on disposal – investment in securities 137,932 22,202 Loss on disposal – plant and equipment – 7,250 Medical – consumables 357,623 337,621 Medical – dietary 361,680 362,186 Medical – subsidy/non-subsidy 294,363 278,678 Medical – surgical supplies 202,322 214,569 Miscellaneous 26,277 45,410 Non-capitalised plant and equipment 88,589 76,380 Office equipment and supplies 21,170 24,533 Pastoral care 26,684 22,689 Postage 7,366 6,195 Printing and stationery 65,459 56,881 Professional fees 300,287 275,169 Public relations 2,851 3,911 Recruitment expenses 91,215 115,726 Relocation expenses 1,224 27,031 Rental – building 621,616 981,467 Rental – equipment 17,938 12,568 Repair and maintenance – building 845,841 454,507 Repair and maintenance – equipment 248,189 283,142 Residents’ medical expenses 93,847 81,011 Reversal of allowance for impairment on trade receivables (57,206) (91,899) Subtotal c/f 14,002,873 12,973,877

Catholic Welfare Services, Singapore (UEN: S61SS0167J) Statement of Comprehensive Income for the financial year ended 31 March 2018 – continued

2018

$ 2017

$ Note A (continued) Expenditure (continued) Administrative and Homes’ generating expenses – continued Subtotal b/f 14,002,873 12,973,877 Security services 132,600 136,502 Sisters’ honorarium 280,173 280,173 Skill development levy 21,316 17,573 Specific assistance to residents 79,208 25,548 Specific project 46,074 1,000 Staff costs – allowances 371,363 362,573 Staff costs – bonus 1,513,248 1,021,390 Staff costs – medical 79,932 68,594 Staff costs – salaries 8,156,216 6,775,117 Staff costs – training 81,229 132,263 Staff costs – uniform 83,572 32,483 Staff costs – welfare 240,588 181,518 Transitional care facility 63,320 92,801 Transport and travelling expenses 20,169 28,607 Upkeep of vehicles and ambulances 68,247 55,726 Utilities 665,545 510,013 Volunteer recognition 5,306 10,598 25,910,979 22,706,356 Programmes and Donations CWS Hub activities 5,268 5,066 CWS/BT YouthReach 150,000 150,000 Emergency relief & Samaritan aid 50,580 55,334 Food Relief Programme 89,609 88,139 Gift of Love Home 2,444 2,241 Hearts@work 239,541 232,793 Night mission 21,683 11,954 Scholarship aid 47,040 58,892 Social Services Programmes 190,341 195,556 St. Vincent Home 60,936 61,117 857,442 861,092

ABRIDGED FINANCIAL STATEMENTS 39

There is no paid staff who are close members of the family of the CEO or Board Member, who receives more than $50,000 during the year.

2018 2017

Catholic Welfare Services, Singapore (UEN: S61SS0167J)

Statement of Comprehensive Income for the financial year ended 31 March 2018 – continued

2018

$ 2017

$ Note A (continued) Expenditure (continued) Welfare and educational grants Relief and welfare work 14,570 21,100 14,570 21,100 Special projects and events Christmas Party 4,775 4,090 Contributions to special events 44,718 26,458 Hoa Nam Building expenditure 45,950 46,792 95,443 77,340 Total expenditure 26,878,434 23,665,888

40 ANNEX 1

Annex 1

Tenure of Current Board Members 201 8

Michael Thio

Hon. Treasurer 28 Dec 2006 – 3 Oct 2009 3

Member 8 Oct 2009 – 3 Sep 2011 2

Hon. Treasurer 3 Sep 2011 – 30 Oct 2013 2

Hon. Treasurer 30 Oct 2013 – 29 Sep 2015 2

Member 29 Sep 2015 – 26 Sep 2017 2

Hon. Secretary 26 Sep 2017 – to date 1

TOTAL 12

Thomas Tan

Asst. Treasurer 22 Jan 2008 –8 Oct 2009 2

Member 8 Oct 2009 – 3 Sep 2011 2

Assist Treasurer 3 Sep 2011 – 30 Oct 2013 2

Chairman 30 Oct 2013 – 29 Sep 2015 2

Chairman 29 Sep 2015 – 21 Sep 2017 2

Chairman 21 Sep 2017 – to date 1

TOTAL 11

Cecilia Ee

Member 22 Jan 2008 – 8 Oct 2009 2

Hon. Treasurer 8 Oct 2009 – 3 Sep 2011 2

Member 3 Sept 2011 – 30 Oct 2013 2

Member 30 Oct 2013 – 29 Sep 2015 2

Hon. Treasurer 29 Sep 2015 – to 26 Sep 2017 2

Member 26 Sep 2017 – to date 1

TOTAL 11

Irene Loi

New Member 22 Jan 2008 – 8 Oct 2009 2

Assist. Treasurer 8 Oct 2009 – 3 Sep 2011 2

Hon. Secretary 3 Sep 2011 – 30 Oct 2013 2

Assist. Treasurer 30 Oct 2013 – 29 Sep 2015 2

Member 29 Sep 2015 – 26 Sep 2017 2

Assist. Treasurer 26 Sep 2017 – to date 1

TOTAL 11

ANNEX 1 41

Eugene Tan

Member 18 Nov 2008 – 8 Oct 2009 1

Member 8 Oct 2009 – 3 Sep 2011 2

Member 3 Sep 2011 – 30 Oct 2013 2

Member 30 Oct 2013 – 29 Sep 2015 2

Member 29 Sep 2015 – 26 Sep 2017 2


TOTAL 10

Sr. Marilyn Lim

Vice Chair 8 Oct 2009 – 3 Sep 2011 2

Member 3 Sept 2011– 30 Oct 2013 2

Hon. Secretary 30 Oct 2013–29 Sep 2015 2

Hon. Secretary 29 Sep 2015 – 26 Sep 2017 2


TOTAL 9

Michael Sim

Member 8 Oct 2009 – 3 Sep 2011 2

Member 3 Sept 2011 – 30 Oct 2013 2

Vice Chair 30 Oct 2013 – 29 Sep 2015 2

Vice Chair 29 Sep 2015 – 26 Sep 2017 2

Vice Chair 26 Sep 2017 – to date 1

TOTAL 9

Sr. Joan Lopez

Member (replaced Sr. Susan Chia) 25 Aug 2010 – 3 Sep 2011 1

Member 3 Sep 2011 – 30 Oct 2013 2

Member 30 Oct 2013 – 29 Sep 2015 2

Member 29 Sep 2015 – 26 Sep 2017 2

Member 28 Nov 2017 – to date 1

TOTAL 8

Elaine Lim Assist. Treasurer 29 Sep 2015 – 26 Sep 2017 2

Hon. Treasurer 26 Sep 2017 – to date 1

TOTAL 3

42 ANNEX 1

Joseph CheongMember 29 Sep 2015 – 26 Sep 2017 2


TOTAL 3

Florence Tan Member 26 Sep 2017 – to date 1

Notes: 25 Aug 2010, 23 Oct 2012, 18 Sep 2014 – no elections. Office bearers remained the same.

[21 Aug 2007 Constitution changed to following terms of office bearers: –Chairman, Vice Chair, Hon. Secretary: Max. 3 consecutive two – year terms (6 years)Hon Treasurer, Assist. Treasurer: Max 2 consecutive two – year terms (4 years)]

Dr. Michael Thio, Mr. Thomas Tan, Ms. Cecilia Ee, Mrs. Irene Loi and Mr. Eugene Tan have served on the Board for 10 years or more. Dr. Michael Thio (Hon. Secretary), Mr. Thomas Tan (Chairman) and Mrs. Irene Loi (Assist. Treasurer) started their two-year term as office bearers on 26 Sept 2017. Their experience in the charity sector and their dedication to our cause makes them valuable members of the Catholic Welfare Services Board of Governors.

Board of Governors: Meeting Attendance

Name Current Appointment Attendance

Mr. Thomas Tan Chairman (Appointed 21 Sep 2017)

Present 7 out of 7 meetings

Mr. Michael Sim Vice Chair (Appointed 26 Sep 2017)


Dr. Michael Thio Hon. Secretary (Appointed 26 Sep 2017)


Ms. Elaine Lim Hon. Treasurer (Appointed 26 Sep 2017)


Mrs. Irene Loi Assist. Treasurer (Appointed 26 Sep 2017)


Bro. Emmanuel (Deceased 31 Aug 2017)

Member (Left appointment 29 Aug 2017)


Ms. Cecilia Ee Member (Appointed 26 Sep 2017)


Sr. Marilyn Lim, FDCC Member (Appointed 26 Sep 2017)


Sr. Joan Lopez, RGS Member (Appointed 26 Sep 2017)


Sr. Carmel, MC Member (Left appointment 29 Aug 2017)


Mr. Eugene Tan Member (Appointed 26 Sep 2017)


Mr. Joseph Cheong Member (Appointed 26 Sep 2017)


Ms. Florence Tan Member (Appointed 26 Sep 2017)


(Collection of personal information herein is for tax-exempt/audit purpose only.)

I consent/ do not consent to my name and address being retained by Catholic Welfare Services to keep me updated on its fundraising activities/operations through printed information and for donor relationship purpose.

Name *NRIC/FIN No.

Address Postal Code

Tel (HP) (O) Email Date of Birth

Catholic Welfare ServicesDonation Form

All contributions will be gratefully received and acknowledged promptly bythe Chairman or Honorary Treasurer of Catholic Welfare Services, Singapore

55 Waterloo Street, #06-01, Singapore 187954

Catholic Welfare ServicesBequest Form

Benefactors wishing to bequeath money, goods or property to the CATHOLIC WELFARE SERVICES SINGAPORE, may do so using this form. Personal Information provided will be for the purpose of processing you bequest only.

We would like to express our deepest appreciation to all our Donors, Sponsors and Supporters who have helped us advance our mission. Your generous gifts of financial and moral support have certainly touched the lives of our clients and their families and made our community a better place for all.

Our Partners & Collaborators• Boys Brigade• Brown Pereira & Company• Caritas Singapore Community Council• Food from the Heart• Hertel Singapore Pte Ltd• International Maritime & Trading Pte Ltd • Man Fut Tong Welfare Society• The Agency for Integrated Care• The Food Bank Singapore Ltd• The Ministry of Health• The Ministry of Social and Family Development• The National Council of Social Service• The Society of St Vincent de Paul• Thong Teck Sian Tong Lian Sin Sia (Thong Teck Charitable Institution)• Uniquestz Pte Ltd• Forcepts Pte Ltd• All individuals and organizations mentioned in the individual reports of our programmes• All CWS Volunteers

Our Donors • All our Donors

Donors of $50,000 and above• The Estate of XYZ Deceased• The Estate of the late Mdm Siong Siew Woon• Michael J. Coleman• Community Chest• Kwan Im Thong Hood Cho Temple

Catholic Welfare Services #06-01 Catholic Centre 55 Waterloo Street Singapore 187954Tel: (65) 63377954 Fax: (65) 63361513 Email: [email protected]

Annual Report - Catholic Welfare Services

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Transcript of Annual Report - Catholic Welfare Services