33MasyarakatPENGEMBANGAN INDEKS KEPUASAN PENGEMBANGAN INDEKS KEPUASAN MASYARAKATMASYARAKATDASAR YANG BERKAITAN DENGANSTANDAR PELAYANAN MINIMAL (SPM)A. UU 32/2004B. PP 38/2007 Tentan Pe!"a#an U$%&an ...C. PP65/2005TentangPedomanPenyusunandan Penerapan SPM;D. PP3/2007 Tentan LPPD' LKPKD' ILPPDE. Permendagri6/2007TentangPetunjukTeknis Penyusunan dan Penerapan SPM. Permendagri7!/2007PedomanPenyusunan"en#ana Pen#apaian SPM$. %eputusan Mendagri&o. '00.05(76/2007). PP6/200*ttgPedomanE+a,uasiPenye,enggaraan Pemerinta- .aera-/. Permendagri62/200*tentangSPM0idang Pemerinta-anP(K(K ) P(K(K PEMIKIRAN STANDAR PELAYANAN MINIMAL (SPM) DAN INDEKS KEPUASAN MASYARAKAT*. Pena+a!an ,-.a ,#/#$ te$0a1a, SPM' /0%&%&n2a tata 3a$a ,en2%&%nan SPM -.e0 Dae$a042. Penent%anSPM1a,at1#/.a#/a/an1a.a!1%a(2) /ate-$#' !e.#,%t# 6a. Pen3a,a#an 1a.a! "ent%/ ,$-$a!4". Pen3a,a#an1a.a!"ent%/,$-&e&%nt%/!en1%/%n te$3a,a#n2a &%at% ,$-$a! SPM3. 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