WhatsUp Gold Overview

WhatsUp Gold Overview

June 2016

2

Agenda

• About Ipswitch

• Introduction to the WhatsUp Gold Product Suite

• Roadmap (16.4, 2016, 2017)

• Overview of the new packaging solutions from Ipswitch

• Product demonstration

• Q&A

Questions? Contact your Channel team: [email protected]

mailto:[email protected]

3

• Founded in 1991, Headquarters in Lexington, MA, 300 Employees

• 25,000+ Customers in 168 Countries

• Privately Held

Ipswitch – We make IT simple

Infrastructure & Application

Monitoring

Secure & Managed File Transfer



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Our

Customers


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What we offerPowerful IT management tools that are easy to use

• Easy to download, install and customize

• Start managing and monitoring in the same day

• Reliable operation with low maintenance overhead

• For networks and data centres from 25 to 20,000+ devices

Single platform, single pane of glass IT management• One application, one download

• Management of entire IT infrastructure including networks, servers and applications from a single unified

console/dashboard

Exceptional value to the customer• The lowest TCO in the industry with simple and flexible licensing based on devices (instead of

monitors/sensors/elements)

• Unlimited managed interfaces, volumes and monitors per device

• Reliable, single-site and distributed IT management



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WhatsUp Gold Suite: Integrated Architecture (till April 2016…)

WhatsVirtual

Virtual Server ManagementPlu

g-in

WhatsConfigured

Change & Config ManagementPlu

g-in

Flow Monitor & Publisher

Network Traffic AnalysisPlu

g-in

Automate change and configuration

management of network devices

Assure the network supports IP Telephony Voice

Quality

Manage, visualize and alert on bandwidth

utilization and application traffic

Dynamically manage and monitor VMware servers

and Virtual Machines from a single interface

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Standard Premium Distributed/MSP

VoIP Monitor

Network QoS MeasurementPlu

g-in

Application Performance Monitor

Performance & AvailabilityPlu

g-in

Find and fix issues affecting application performance

anywhere in supporting systems

WhatsUp Gold: Network and Server Monitoring


http://www.whatsupgold.com



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WUG main featuresDiscovery - Mapping - Monitoring - Alerting - Reporting

Real-time monitoringReporting

Alerting

Monitoring

MappingDiscovery

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WUG: Discovery & Topological Mapping• Intelligent integrated

Network Discovery and

Mapping (layer 2 and 3),

based on roles, assigned

to the devices according

to collected attributes

• Automatic configuration

of active, passive,

performance monitors

and Alerts based on

assigned role

• Roles and their

monitoring profiles can

be easily customized



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Mapping & Dependencies• Layer 3 (logical map: subnets and devices interconnecting them)

• Layer 2 (physical representation of the IT environment) per subnet, Core Infrastructure, Wireless

Infrastructure, Windows Infrastructure, Printing Infrastructure, Custom

• Wireless (clients, Access Points, Controllers)

• Virtual (VMs and Hosts)

• Google Maps integration

• No False Alarms / Alarm Storms with Inter-device and Intra-device dependencies



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WUG: Advanced Monitoring

Proactive Monitoring of network infrastructure and servers

• Active Monitors & Performance Monitors

– Use SNMP, WMI, SSH, active script, powershell, SQL Queries,

JMX

– Cover all of the most common devices, systems and

applications: from hardware (fan, power supply, temperature),

to processes and services

– Synthetic transactions (HTTP, HTTPS, FTP...) and specific

detailed monitors for Files, Folders, Servers, UPS, Printers, etc.

• Passive Monitors

− SNMP Traps,

− syslog messages,

− Windows Events

Easy import of proprietary MIBs



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WUG: Wireless & Inventory MonitoringWireless

• Discovers and maps wireless infrastructure

• Monitors wireless performance historically

and in real-time

• Supports Cisco, Aruba, Meru and Ruckus

• Delivers full visibility of the wireless network:

who’s on it, connection quality, location and

bandwidth utilization

Inventory

• Automatic discovery and reporting on

detailed IT asset and inventory information



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WUG: Alerting

Centralized Alerting & Reporting

• Many notification/alert types: mail, SMS,

log to file, syslog, script, program, service

restart, etc.

• Alerts are based on any status

parameters, performance metrics or

threshold checks

• Alerts on Traps, syslogs or Windows Events

• Notification Escalation policy can be easily

created and customized

• With FlowMonitor, alerts on traffic details

• With WhatsConfigured alerts on config

changes

• With APM alerts on Application status and

performance



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WUG: Flexible Reporting

• Plenty of preconfigured reports on

network, application, system and

hardware monitoring

• Customizable Dashboards

• Historic and real-time reporting

• Top N reports

• Mobile access from PDAs with

more than 35 performance and

status reports https://www.youtube.com/watch?v=_arSqXL6ORo


https://www.youtube.com/watch?v=_arSqXL6ORo


14Questions? Contact your Channel team: [email protected]

• IT management, in real time, on many

geographically distributed sites

• Highly efficient distributed architecture, since

monitoring activities and load (in terms of

management traffic and collected data

processing) are carried out locally and

independently at each remote site, reducing

central site overhead

• Visualization of the state of each remote site

from the central NOC

• Highly scalable (easy addition of new remote

sites)

• Secure encrypted communications between

each remote site and the central one

WUG: Distributed Edition


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WUG Plug-ins: WhatsVirtualVirtual Host & Guest Management for VMware• Discover and map VMware vCenter, ESX/ESXi hosts

and associated guest systems.

• Understand virtual resources to physical server

mapping to increase operation efficiency

• Monitor and Report on accurate Servers’ and VMs’

utilization and resource consumption metrics

• Get alerted in real-time when utilization on hosts or

VMs breach thresholds or in case of events

(vMotion, High Availability, etc.)

• Use the VMware API to ensure optimal performance

• Actively control virtual machines ad-hoc or on a

scheduled basis using VMware tools (start, stop,

suspend, reset…) from the same console



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WUG Plugins: Flow MonitorNetwork Traffic Monitoring & Analysis• NetFlow, sFlow, J-Flow, IPFIX, NSEL, NetFlow Lite, NBAR and CBQoS support

• Determine exactly which hosts, applications or hosts are consuming network

bandwidth

• Track and resolve network traffic or congestion problems

• Ensure critical business applications

get the bandwidth/QoS they need

• Measure and Report on bandwidth usage

− Verify ISP providers billing

− Plan for spikes in usage to avoid dropped packages

or delays

• Secure your network

− Identify the introduction of viruses and worms

− Detect DOS attacks and other rogue activity directed

at your network



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WUG Plugins: Flow PublisherExtends Traffic Monitoring to Non Flow-enabled Devices• Capture raw network traffic and convert it

into standard NetFlow records• Lightweight agent/collector architecture

− Agent captures traffic from mirrored switch ports, network TAPs (Test Access Point) or Windows servers

− Collector aggregates traffic information across all agents

• Relies on WUG Flow Monitor for advanced reporting & alerting

− Seamless integration and equal visibility across native & non-native NetFlow records

• Flexible and cheap model: doesn’t require network upgrades, downtimes or expensive RMON probes or packet analysis solutions



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WUG Plugins: WhatsConfiguredNetwork Configuration & Change Management• Automate configuration and change management tasks to

eliminate human error

− Schedule and execute configuration changes for

individual or groups of network devices to save time

− Secure File Storage

− Support for SSH, Telnet and TFTP

− Extensive device support: Cisco, Juniper, HP, Foundry, Dell, …

• Enforce reliable policy monitoring to ensure compliance with

internal standards or federal regulations

• Alert on configuration changes or policy failures and restore a

known good configuration as required to minimize downtime

• Compare stored configuration files to reduce troubleshooting

efforts

• Maintain audit trails of all configuration changes to ensure

accountability and traceability



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WUG Plugins: VoIP MonitorKnow Your Network Quality

VoIP

Server

VoIP Enabled

Router

Firewall

H.323 or SIP

Signaling

IP Wide Area Network

• Based on Cisco IP SLA technology

• Performance monitoring based on Delay/Latency,

Jitter, Packet Loss, ICPIF (Calculated Planning

Impairment Factor) and MOS (Mean Opinion

Score)

• Constant monitoring and alerting on quality loss

(MOS)

• Detailed trend analysis and historic review



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WUG Plugins: Application Performance Monitor

• Monitors Health & Performance of commercial and

custom Applications, including complex ones (Apps that

depend on one or more “sub-applications” to function)

• App profiles tell APM how to monitor applications. They are

sets of components/monitors that make up an application

• Helps Demonstrate SLA Compliance

• Easily get to the root cause of complex application issues



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WUG: Single Pane of Glass

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WhatsUp Gold High Level Roadmap

16.4 (Released Jan 2016)1. Simplified APM Licensing

2. New Monitors & Profiles

3. Flow Monitor sorting and filtering

4. WConf tasks as WUG Actions

WhatsUp Gold 2016 – April 2016

❯ Storage (Netapp) Monitoring

❯ Security Updates

❯ Packaged & TotalView Licensing

WhatsUp Gold 2017 – Q3 2016

❯ Brand New UX

❯ Topology Mapping

❯ Virtualization Improvement

(VMware and Hyper-V support)

Starting 2016, WUG will be moving to a year-based

versioning scheme to better reflect the latest innovations

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WUG 16.4 - MonitorsNew Monitors:

• JMX (Java Management Extensions) Active Monitor

• JMX (Java Management Extensions) Performance MonitorNote: Java Management Extensions(JMX)is a Java technology that supplies tools for managing and

monitoring applications, system objects, devices and service-oriented networks. In a nutshell, it allows us

to add monitoring for Java Applications.

• SNMP Extended Monitor - additional data and options on SNMP based metrics

• Ping Jitter Monitor which checks for variances in results returned from multiple pings to a

specified device

• File Content (Parser) Monitor which scans specified files for a string pattern and can be used

to scan log files for a known error string

• HTTP Certificate Monitor

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WUG 16.4 - APM• Application-based Licensing instead of component-based licensing

• New Profiles• Apache Web Server

• Windows DNS Server

• SharePoint Server 2013

• Linux

• Microsoft SQL Server 2014

• Simple “Edit a Copy” of Ipswitch-certified profiles: user can

create new app profiles based on existing Ipswitch-certified ones

• Application Attributes (like Device Attributes) supporting percent

variables in action and component configurations

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WUG 16.4 – Flow Monitor• New sorting/filtering capabilities on the Flow Homepage to allow management

of large numbers of flow sources

• New Endpoint filters on interfaces

• New Endpoint interface report

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WUG 16.4 – WhatsConfigured• WhatsConfigured Tasks available as WUG Actions

Added support for triggering WhatsConfigured plug-in tasks as a WhatsUp Gold

Action

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WUG 16.4 – Other

• Support for large number (1000+) of AD/LDAP group (over

1,000)

• Support for roles and monitors for Windows10 operating

system

• Added support for vSphere 6 systems in WhatsVirtual and

WUG VM monitoring including vCenter and ESXi

• Support for SQLServer 2014 Standard and Express

.

WhatsUp Gold 2016Released in April

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WUG 2016 Storage (Netapp) Monitoring

• Gain valuable insight into Netapp storage utilization across your business

• Automatic Discovery (SNMP / SMI-S)

• System level SAN statistics

• Power / Fan / Temperature

• CPU utilization

• Degraded Array

• Ability to report and alert on volume utilization and statistics

• Track storage asset information

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WUG 2016 Security Updates

• Upgraded .NET Libraries from 4.0 to 4.5

• This upgrade allows WhatsUp Gold to monitor servers utilizing TLS

1.2

• HTTPs Content Monitor

• SSL Certificate Monitor

• TLS 1.2 is required for PCI Environments

• Electronic Payment Exchange – Payment Processing

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BasicView

TotalView

TotalView

Plus

New WhatsUp Gold 2016 Editions

ProView

Fu

ncti

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ality

Edition

• Entry-level Network

Monitoring (SNMP)

• Discovery

• Availability &

Status Monitoring

• Performance

Monitoring

• Alerting

• Reporting

• Inventory

• Advanced Network

Monitoring

• WMI,

• SSH,

• real-time monitoring,

out-of-the-box

HW/Environmental

monitoring (Printer,

UPS, Fan, Power

Supply, Temperature)

• Wireless

• Full Featured Edition

• Virtual Monitoring

• Application Performance

Monitoring

• Network Traffic Analysis

• Highest Value

• Configuration

Management

• 2 Poller included



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Customer Friendly Pricing/Packaging

Feature BasicView ProView TotalView TotalView Plus

Discovery

Availability & Status

Performance Monitoring

Alerting

Reporting

Inventory

Advanced Monitoring (WMI, SSH, HTTPS)

Wireless Monitoring

Flow Monitoring

Virtual Monitoring

Application & Web Monitoring

Network Configuration Management

Two Scalability Pollers



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WhatsUp Gold Suite: Integrated Architecture (today)

WhatsVirtual

Virtual Server Management

WhatsConfigured

Change & Config Management

Flow Monitor

Network Traffic Analysis

Automate change and configuration

management of network devices

Assure the network supports IP Telephony Voice

Quality

Manage, visualize and alert on bandwidth

utilization and application traffic

Dynamically manage and monitor VMware servers

and Virtual Machines from a single interface

On

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BasicView ProView Distributed/MSP

VoIP Monitor

Network QoS Measurement

Application Performance Monitor

Performance & AvailabilityFind and fix issues affecting application performance

anywhere in supporting systems

WhatsUp Gold: Network and Server Monitoring





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Better Buying Experience – Plugins vs. Editions

Plug-ins…• Buy the base WUG (Standard

or Premium) at set license tiers

• Buy individual plug-ins with different license tiers

• Con: May over buy in one and under buy in the other. under utilized licenses

Editions…• Buy a WhatsUp Gold 2016

Package

• Buy a tier of common set of licenses (points)

• Point system, still has its roots in device based licensing

• Pro: Reuse points across functions available within the package



What's In It for the Customer?

• Unmatched Value - TotalView and TotalView Plus pack more functionality at a

lower price when compared to other solutions:

• Lower License costs = Lower Total Cost of Ownership

• One line item, one price = simplified license management

• Unmatched Flexibility• Apply their points to functionality that meets their needs

• Redistribute their points any time and as many times as they want

• Unmatched ROI• Licensing flexibility allows customers to realize the full value of their investment

• Unused points are not wasted



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New Points System

*Configuration Management available in TotalView Plus only

Devices Points

Network monitoring – Routers, Switches,

WLCs, APs, Firewalls1 Point/Device

Server monitoring 1 Point/Server

VMware monitoring 1 Point/Host or Guest

Storage (Netapp) monitoring 1 Point/Device

Network flow monitoring 10 Points/Source

Application performance monitoring 10 Points/Application

End user monitoring 1 Point/EUM

Configuration management 0 Points*



WhatsUp Gold 2017

Preview

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WhatsUp Gold 2017

• Brand New User Experience• Paradigm shift in how you manage your network

• Discover -> Monitor -> Analyze

• Visualization at the Heart of Management• Map based visualization of how you monitor your network

• Developed through extensive input from usability focus groups

• Snappy and Responsive Interaction• Rich client experience within a modern browser

• Future Proof Investment• Foundation to allow faster feature addition (monitors, profiles, etc.)



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WhatsUp Gold 2017

• Developed new User Interface (UI) with improved work flow for better ease of use. Now you can assign credentials and monitors to devices directly from the map or device grid.

• Improved in network discovery engine with a new scan wizard and deeper network discovery.

• Developed new maps for better network visualization and device management. Maps can be customized in the UI and they include wireless and virtual overlays.

• Redesigned reports to be more useful and interactive.

• Improved dashboards to customize your reports.

• Updated Network Traffic Analyzer (Flow Monitor) to view more information about your network traffic.

• Updated device properties and device monitor set up.

• Added Hyper-V support in WhatsUp Gold Virtual.

• And more! Discover new usability improvements throughout WhatsUp Gold.



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WhatsUp Gold 2017 - Maps

• Maps are a central theme of WUG

2017

• Ability to display physical, virtual or

wireless connectivity is only a click

away



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Common Ipswitch Look and Feel



Thank You

WhatsUp Gold Overview

Documents

Transcript of WhatsUp Gold Overview