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CHAPTER 1THE PROBLEM AND ITS ENVIRONMENT

I. INTRODUCTION

The University of the Assumption, a Catholic Archdiocesan

University, was founded on January 12, 1963, when the bishop of

San Fernando, Most Rev. Emilio A. Cinense, D.D., assisted by

Msgr. Pedro D. Puno, the Vicar General, concretized his dream of

providing Christian education to the young men and women of

Pampanga. Assumption Junior College as it was first named was

shaped by Catholic Christin values of piety, love and respect for

each individual, a belief that education to be holistic,

meaningful and useful in everyday life – leading learners to

achieve personal and spiritual growth and professional

advancement with strong commitment to service.

Assumption Junior College was housed on the 3rd floor of the

Assumpta Building in the city proper of San Fernando and was

managed by Sr. Gunfrida Schneyer, O.S.B., also then, the Superior

of the Community of Missionary Benedictine Sisters of Tutzing

(Germany). The initial program offerings with total enrollees of

275 were Bachelor of Arts, Bachelor of Science in Commerce,

Bachelor of Science in Education, and Bachelor of Science in

Elementary Education.

Expansion and Reorganization

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The campus was transferred to its present location at the

University Site Subdivision in 1965. The Msgr. Pedro Puno

Building was then the only edifice in the campus. In the same

year, the institution was granted government recognition as

Assumption College of Pampanga.

The reorganization in 1966 made Rev. Fr. Anicieto M. Franco,

the Rector. He also later organized the High School and Grade

School. Sr. Mary Philip Ryan, O.P. and the Dominican Sisters of

Our Lady of Remedies assisted in the operation and supervision of

both schools.

In 1969, Bachelor of Science in Civil Engineering was added

to the roster of programs offered. It was during Rev. Fr.

Franco’s incumbency when the Ryan Building, the Benedictine

Building and the Archbishop Emilio Cinense Gymnasium were built.

In 1974, Archbishop Emilio Cinense appointed Rev. Fr.

Octavio M. Ramos as the first president of the College. His

incumbency worked for the recognition of additional courses,

namely: Bachelor of Science in Nursing, Bachelor of Science in

Nutrition and Dietetics, Bachelor of Science in Industrial

Engineering and Bachelor of Science in Architecture. The Graduate

School was also organized with Master in Business Administration

as the first graduate program.

From College to University

Under the educational leadership of Rev. Fr. Ramos, the

College was granted University status on March 29, 1980 by the

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Ministry of Education, Culture, and Sports. From thence, the

school has been named University of the Assumption.

Soon after its rise into a university, enrollment increased

and thus new buildings were added to accommodate the increasing

population. During such period, new edifices were constructed:

the Nutrition Building, the Grade School Building (now known as

Msgr. Octavio M. Ramos Building), the Bishop Cesar Ma. Guerero

Building (which houses the University Chapel, the Archbishop Cruz

Museum Archives and the Multipurpose Hall), the Ryan Building,

the Msgr. Pedro Puno Building, the Alumni Building, and the Post

Office.

Opening its arms wider in service to the community, the

University launched the Outreach Ministry Program.

Coincidentally, the University was chosen as the Regional Staff

Development Center, the Nutrition Center, the decentralized

Learning Resource Center, and the Educational Development Project

Implementing Task Force, all for Region III. These made the

University even more immersed in community service.

Further Expansion

In 1986, Rev. Fr. Cenovio M. Lumanog, Ph.D., was appointed

President by Archbishop Oscar V. Cruz, J.C.D., D.D. During his

term, on June 13, 1988, the Department of Education, Culture and

Sports granted the University the permit to offer Doctor of

Education.

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In 1990, the Most Rev. Jesus C. Galang, D.D., the Auxiliary

Bishop of San Fernando, was instilled as the President by

Archbishop Paciano B. Anicieto, D.D. During Bishop Galang’s

incumbency, the Archbishop Cruz Building and the Library Building

(now Most Rev. Jesus C. Galang Building) were constructed.

Likewise, a new program, Bachelor of Science in Accountancy, was

offered.

In 1992, Rev. Msgr. Ricardo Jesus T. Serrano, S.L.D. assumed

presidency. From then to June 2007, Msgr. Serrano has instituted

anti-lahar and anti-flood projects. Moreover, Master in Public

Administration, Bachelor of Science in Hotel and Restaurant

Management, Bachelor of Arts major in Social Work and in

Philosophy, Bachelor of Science in Commerce major in Computer

Science, and Master of Arts in Education majors in Early

Childhood, in Mathematics, in English, and in Teaching Filipino

were added to the program offerings.

In 1998, Mass Communication, and Interior Design were added

as among the majors in Liberal Arts. In the same year, the

Commission on Higher Education (CHED) granted the University the

permission to convert AB major in Social Work to Bachelor of

Science in Social Work.

Under the direction of Msgr. Serrano, the Grade School

Building was reconstructed into three-story and was expanded to

include three wings, namely, Msgr. Cenovio Lumanog Building,

Msgr. Octavio Ramos Building, and the Fr. Anicieto Franco

Building. To accommodate the growing population in the college,

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rooms in the Archdiocese of San Fernando Building (ASF) and the

Diocese of San Fernando Building (DSF) were occupied to house the

computer laboratories, typing and lecture rooms. A tennis court

with a mini clubhouse was also added to the sports and athletics

facilities.

Two additional Audio-Visual Rooms and the Internet Center

were also put up under his administration. The Archbishop Cinense

Gymnasium was also renovated. The Multi-Purpose Hall was

transferred to the Archbishop Paciano Anicieto Building third

floor. The Domus Mariae International Center (UA Hotel), the new

High School Building (now known as Msgr. Ricardo Serrano

Building), computer rooms and multimedia classrooms, the UA

Façade, the UA Radio Studio, UA TV Studio, Speech Laboratory, and

the Student Center in the Archbishop Paciano Anicieto Building

were also constructed during this time.

While the University’s continuing quest for excellence, it

worked dedicatedly towards its attainment of membership to the

Philippine Accrediting Association of Schools, Colleges and

Universities (PAASCU). Its efforts gained initial fruition in

1998 for Level 1 Accreditation. In 2002, the Liberal Arts,

Education, Commerce, Accountancy and Nursing programs, as well as

the Grade School and High School programs, were awarded Level 2

Accreditation.

In July 2007, momentous changes in the history of the

University of the Assumption took place. Most Rev. Roberto C.

Mallari, D.D. auxiliary Bishop of San Fernando, was installed as

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the fifth President on November 29, 2007. His governance being

founded on the gospel values of peace, unity, and love, Bishop

Mallari had concretely strengthened the foundations of community

building, restoring the trust and confidence of the employees,

making every member feel valuable and worthy of God’s bountiful

blessings.

In May 2008, the School of Arts and Sciences, College of

Education, College of Business Administration, and Nursing

programs achieved PAASCU Level 2 Re-Accreditation. Cognizant with

the University Vision, Mission and Goals, the College of

International and Hospitality Management offered as new program,

Bachelor of Science in Tourism Management upon the opening of

academic year 2009-2010. In July 2009, Wireless Mesh Internet

access was made accessible to the UA Community. On August 4, 2009

Feast of St. John Mary Vianney was the ground breaking ceremony

of the St. Thomas Aquinas Students’ Courtyard and on August 24,

2009 was the time capsule laying for the UA Main Entrance and

Lobby. These two infrastructure projects were completed on

August, 2010 during the Feast of Our Lady of the Assumption. The

Robotics Laboratory was constructed and the Human Patient

Simulator was acquired on August 5, 2010 for the Nursing Arts

Laboratory in line with our commitment to provide quality

education to our students. Faithful to its goal as formator of

Catholic Leaders, two of its offices which are directly

responsible in the formation of the Assumption community were

merged to form the Office of the Assumption Mission. This office

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is responsible in promoting the mission and core values of the

University to all the members of the UA Community.

With all the improvements that had happen in the university,

as increase in population of the students is also evident. Here

in the University of the Assumption, a roughly estimated 3,000

students from grade school to college comprise the studentry.

With the number of students the University of the Assumption has,

imagine the hassle it encounters during enrollment period.

The University of the Assumption now with its computerized

system, named University of the Assumption Integrated System,

helps in easing the hectic procedures in payment, encoding of

grades and enrollment system. With the computerized system used

by the University of the Assumption, is it really beneficial for

the university?

II. OBJECTIVE OF THE STUDY

The main objective of the study is to assess the

computerized system used by the University of the Assumption and

to determine the opinions and views of the faculty and staff who

are using the said system. The researchers will justify the

following questions:

1. How does the system work and in what aspect is it

used?

2. Is the computerized system effective?

3. What are the advantages and disadvantages of the

system?

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4. What are the problems encountered in using the

system and the solutions to those problems?

5. What is the over-all rating of the performance of

the system?

III. SIGNIFICANCE OF THE STUDY

This is a very important topic for the researchers.

It gives information of the functionality of the

computerized system being used by the University of the

Assumption.

It justifies mind-boggling questions in the mind of the

researchers as to whether the system used is beneficial or not.

With the help of this case study, the opinion and views of

the respondents about the advantages and disadvantages of the

system as well as their recommendations on how the system can be

improved.

Therefore, the readers will be knowledgeable of the system

and the benefits it can give to the University of the Assumption.

IV. SCOPE AND LIMITATIONS

This case study focuses on knowing the functionality and

effectiveness of the system, the advantages and disadvantages of

the system, the problems encountered and the solutions to the

problems and the over-all rating of the performance of the

system.

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This study is confined on the opinions of the faculty and

staff of the University of the Assumption.

Researchers believe that this is the right time to conduct

the study because of the negative feedback given by some

employees and staff especially the teachers regarding the

functionality of the system.

CHAPTER 2

DESIGN AND METHODOLOGY

I. METHODOLOGY

This study is based on a descriptive-analytic method. It

attempts to assess the computerized system used by the University

of the Assumption and to determine the opinions and views of the

faculty and staff who are using the said system.

II. RESPONDENTS

The respondents selected for this study are fifteen faculty

and staff coming from different departments of the University of

the Assumption.

III. RESEARCH INSTRUMENTS

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This study is conducted through surveys. The researchers

prepared survey questionnaires which aims to gather data to know

the views and opinions of faculty and staff about the matter.

Researchers also conducted an interview to a personnel of

the CITL of the University of the Assumption regarding the

functionality and technical aspects of the system.

IV. TREATMENT OF DATA

Because this case study is just a preliminary study and is

not a requirement to obtain a degree such as thesis and

dissertation, no attempt was made to assess the data in this

study with high and complex statistical methods. The number or

percentage of those who answered each option of each item in the

questionnaire was the only ones assessed by the researchers.

Therefore, to get the tally and the percentage are the only ones

required.

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CHAPTER 3

PRESENTATION AND INTERPRETATION OF DATA

The following data and information are findings from the

research:

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The distribution of respondents according to gender is

assessed. Out of fifteen (15) respondents, five (5) are male and

ten (10) are female. See the graph below:

All respondents are familiar and had use the University of

the Assumption Integrated System. See the graph below:

FEMALE MALE 024681012

DISTRIBUTION OF RESPONDENTS

ACCORDING TO GENDER

YES

NO

0 2 4 6 8 10 12 14 16

DISTRIBUTION OF RESPONDENTS

ON THEIR FAMILIARITY WITH UAIS

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According to the respondents, thirteen (13) of them said

that the system was effective, one (1) said it is not effective

and one (1) said it is effective at time. See the graph below:

YES NO AT TIMES0

4

8

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DISTRIBUTION OF RESPONDENTS ON THEIR

BELIEF OF THE EFFECTIVITY OF THE SYSTEM

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of all the respondents, only one (1) gave a rating of

perfect 10 for the system while two (2) respondents gave 5 as a

rating, one (1) gave 6 as a rating, six (6) respondents gave a

rating of 7, four (4) respondents gave a rating of 8 and one (1)

gave 9 as a rating. See the graph below:

1 2 3 4 5 6 7 8 9 1002468

DISTRIBUTION OF RESPONDENTS

ON THEIR RATING OF THE SYSTEM

RATING: 10 AS HIGHESTNUMBER OF RESPONDENTS

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The respondents also listed the advantages of the system

which are as follows:

Ease of use

Faster transactions

Security

Retrieval and storage of records

The disadvantages or problems of the system were also

enumerated by the respondents. They are as follows:

Posted grades cannot be changed

No automatic computation of the average of grades

No auto save feature

Cannot be accessed outside the school

Costly

Electricity dependent

Network dependent

If server is down, you cannot access the system

Not web based

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CHAPTER 4

SUMMARY, CONCLUSION AND RECOMMENDATION

I. SUMMARY

This research is an attempt to assess the computerized

system used by the University of the Assumption and to determine

the opinions and views of the faculty and staff who are using the

said system.

Using the descriptive-analytic method, the researcher

designed a survey questionnaire answered by fifteen (15) random

respondents from the different department of the university.

II. CONCLUSION

The University of the Assumption Integrated System was

created some time in the year 2010 by Engr. Jaramillo, a Dean of

the University of the East.

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The system works such that prospective freshmen will file an

application by way of admission and they will be encoded in the

system. Those who have passed the entrance are eligible for

enrollment.

The system provides the storing of needed information in a

faster, more convenient way by storing file of the student

enrollees in a computer system that will lessen the effort of

faculty staff in storing files of each student every now and

then.

The system also serves as information especially for the

irregular students, freshmen, transferees and professor to be

able to access in course, subject, and professor and student

enrollees. It is also designed for the staffs and other

authorized personnel in the college office to enable them to

easily produce information required. With the help of this

system, tedious work of manual record keeping is eliminated. It

also reduces human errors and processing time, thus it can boost

productivity which may result to high quality results or services

rendered. With the well-integrated processes that can perform

much faster and more accurate transactions compared to a manual

system, the University of the Assumption Integrated System is

beneficial to the institution.

There are always a downside in everything. One major

disadvantage of this system is that in case of system error or

system breakdown, the operation will be paralyzed. There are also

several problems system users encounter. These problems includes:

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data are no automatically saved, errors once posted cannot be

corrected, it’s tedious and it cannot be accessed outside the

school.

With these problems being encountered, the CITL (formerly

known as ITC Department) is responsible for the database

management, maintenance, system development/modification as well

as the network infrastructure. To ensure a functioning system,

the CITL checks the server periodically. A daily back up is also

implemented for easy data retrieval in case of unavoidable

circumstances.

The over-all rating for the system for both the interviewee

and the respondents is an average of 7.31.

III. RECOMMENDATION

Based from the information gathered and conclusion, the

researchers are recommending the following:

a. To the system developer, it would be better to add

system upgrades to improve the performance of the

said system. Some system upgrades would be: simplify

the system, add a column for the tentative final

grade, auto save functionality, when encoding grades

the enter button should also be used as tab,

accessible anywhere, modification of records

especially grades should be possible, apply a

distributed database and make it web based.

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b. To the faculty and staff, especially those who are

using the system, widen your patience and

understanding in using the system. Developing a

system is very hard and requires a lot of work and

of course, time. We need to understand that no

system is perfect. It always has it downfall.

c. To the school administrators, show support in all

the computerized systems the institution is using.

d. To the future researchers, continue to analyze and

assess different computerized systems to help the

system developers identify their mistakes and

eventually create a solution.

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APPENDIX

A. INTERVIEW QUESTIONS AND ANSWERS

1. What is the name of the system?

Enrollment System

2. When was the system created?

It was created some time in year 2010.

3. Who created the system?

Engr. Jaramillo Dean of the University of the East is

the one who created the system.

4. How does the system work?

Prospective freshmen will file an application by way of

admission and they will be encoded in the system. Those

who have passed the entrance exam are eligible for

enrollment.

5. In what aspect is the system used?

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An enrollment system is also serves as information

especially for the irregular students, freshmen,

transferee, and professors to be able to access the

course, subject, professor and the student enrollees.

It is also designed for use by staff and other

authorized user in the college office to enable them to

easily produce information required by different people

in the college.

6. Is the system effective?

It is effective in the way that tedious work of manual

record keeping is eliminated. Enrollment system provide

the needs for storing information in a faster,

efficient, and more convenient way.

7. What are the advantages of the system?

It reduces human error and processing time. Thus, it

can boost the productivity which can lead to high

quality services. This can result in a system with

well-integrated processes that can perform much faster

and more accurate than a manual system.

8. What are the disadvantages of the system?

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In case of a system error or server breakdown, the

operation will be paralyzed.

9. What are the problems encountered in the system?

Mostly user problems but no major problems so far.

10. How do you intend to solve the problems

encountered on the system?

By training the end users

11. Who are responsible in maintaining the system?

CITL (formerly known as ITC Department) is responsible

for the database management, maintenance, system

development or modification as well as for the network

infrastructure.

12. How is the system being maintained?

The server is checked periodically to ensure that it is

working properly. A daily back up is being implemented

for easy retrieval of data in case of unavoidable

circumstances.

13. On a scale of 1 – 10, 10 being the highest, how do

you rate the over-all performance of the system?

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B. SAMPLE SURVEY QUESTIONNAIRE

Is the system effective?

_____YES _____NO _____AT TIMES

What are the advantages of the system?

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____________________________________________________________

____________________________________________________________

________________________

What are disadvantages of the system?

____________________________________________________________

____________________________________________________________

________________________

What are the problems you encountered while using the

system?

____________________________________________________________

____________________________________________________________

________________________

What are your recommendations to improve the system being

used?

____________________________________________________________

____________________________________________________________

________________________

On a scale of 1 – 10, 10 being the highest, how would you

rate the overall performance of the system? ________________

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DOCUMENTATION

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