Strategi dan Kiat Merencanakan dan Mengembangkan Situs Web untuk Menyebarkan Informasi Hukum
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Transcript of Strategi dan Kiat Merencanakan dan Mengembangkan Situs Web untuk Menyebarkan Informasi Hukum
© Richardus Eko Indrajit, 2000
Strategi dan Kiat Merencanakan dan Mengembangkan Situs Web untuk Menyebarkan Informasi Hukum dipresentasikan oleh Dr. Ir. Richardus Eko Indrajit MSc. MBA Ketua Stimik Perbanas - Jakarta PERTEMUAN BERKALA PELAKSANAAN JDI HUKUM XI Hilton Hotel Surabaya, Indonesia 11 Juli 2001
Departemen Kehakiman R.I.
© Richardus Eko Indrajit, 2000
Obyektif
l Informasi hukum apa saja yang harus diketahui oleh seluruh masyarakat Indonesia? Bagaimana mengumpulkanan datanya dan mengolahnya menjadi pengetahuan yang berguna?
l Bagaimana teknologi informasi (website) dapat menjadi sarana atau media untuk menyeberluaskan informasi hukum ke seluruh lapisan masyarakat Indonesia, terutama mereka yang berkepentingan?
l Langkah-langkah apa saja yang harus dilakukan agar perencanaan dan pengembangan website dapat dilakukan secara efektif dan efisien?
© Richardus Eko Indrajit, 2000
Prinsip Dasar Penyebaran Informasi melalui Media Elektronik dan/atau Digital
Bagian Pertama
Konsep Teknologi Website dan Aplikasi yang Ditawarkan di Dunia Maya
Bagian Kedua
Strategi dan Kiat Pengembangan Website di Departemen Kehakiman
Bagian Ketiga
Permasalahan Pokok yang Kerap Dihadapi dan Penanggulangannya
Bagian Keempat
AGEN
DA P
RESE
NTAS
I
© Richardus Eko Indrajit, 2000
Prinsip Dasar Penyebaran Informasi melalui Media Elektronik dan/atau Digital
Bagian Pertama
© Richardus Eko Indrajit, 2000
The Creation of Information
Raw Data
Information
Knowledge
Transaction
Increasing Performance
Organization Growth
Better Decision Making Quality
Cheaper and
Faster Public
Services
© Richardus Eko Indrajit, 2000
Value of Website
Gather Organize Distribute Select Synthesize
Facts
Data
Information
Knowledge
Intelligence
Value of
Website
Add Value customers and markets
Reduce Costs transactions and processes
Minimize Risks market, financial, legal,
operational risks
Create New Realities intelligence (social, political, technological, etc.)
© Richardus Eko Indrajit, 2000
Top-Down Approach
WEBSITE AS ONE OF DISTRIBUTION CHANNELS
Mission Vision Value
Objectives
Critical Success Factors
Key Performance Indicators
Business Strategy I/T Strategy
Business Process and Tactical Procedures
© Richardus Eko Indrajit, 2000
The Stakeholders
WEBSITES
Society Public
Government
Lawyers Public Notary
Prosecutor
Individual
University
Company
Others
© Richardus Eko Indrajit, 2000
Collaboration and Internetworking
Website D
Website A Website B
Website E
Website C
Website F
Supplier-Customer Relationship
New Products Creation
New Services Delivery
Joint Operation
Outsourcing Management
Strategic Alliances
Image Building
Efficiency Target Achievement
© Richardus Eko Indrajit, 2000
The Digital Economy
10010001 atom bits
text audio video image voice data knowledge information process
real things abstract things
Bits characteristics: - easy to duplicate - cheap to produce - fast to restructure - good to represent
unlimited resources digital economy
© Richardus Eko Indrajit, 2000
New Economy Characteristics
Knowledge
Digitization
Virtualization
Molecularization
Integration/Internetworking
Disintermediation
1
2
3
4
5
6
Convergence
Innovation
Prosumption
Immediacy
Globalization
Discordance
7
8
9
10
11
12
© Richardus Eko Indrajit, 2000
New Economy Characteristics cont.
THEME ECONOMY ORGANISATION
Knowledge Knowledge becomes an important element of products
Knowledge work becomes the basis of value, revenue, and profit
Digitization Products and services’ forms are transformed into ones and zeros format
Internal communication shifts from analog to digital
Virtualization Physical things (institution and relationship) can become virtual
The business transformation into virtual corporations type company
Molecularization Replacement of the mass media into molecular media
End of command-and-control hierarchy, shifting to team-based, molecular
structures
Internetworking Networked economy with deep and reach interconnections of economic entities
Integration of modular, independent, organizational components for network of
services
Disintermediation Elimination of intermediaries and any stand between producers and consumers
Elimination of middle managers, internal agents, etc. who boost the communication
signals
© Richardus Eko Indrajit, 2000
New Economy Characteristics cont.
THEME ECONOMY ORGANISATION
Convergence Convergence of computing, communications, and content
Convergence of organizational structures responsible
Innovation Innovation becomes the key driver of business success
The only sustainable advantage is organizational learning
Prosumption Gap between consumers and producers blurs in a number of ways
Consumers of information and technology become producers
Immediacy It is a real-time economy that occurs at the speed of light
Required a new real-time enterprise that can adjust to changing business
conditions
Globalization Knowledge knows no boundaries, there is only a world of economy
The new enterprise enables time and space independence
Discordance Massive social contradictions are arising Profound organizational contradictions are arising
© Richardus Eko Indrajit, 2000
Konsep Teknologi Website dan Aplikasi yang Ditawarkan di Dunia Maya
Bagian Kedua
© Richardus Eko Indrajit, 2000
Four Types of Website
Corporate Enhancement Old Hospital plus Internet
DotCom
Start from Scratch in Internet Extended Supply Chain
Upstream Connection through Internet (Suppliers)
Customer Relation
Downstream Connection through Internet (Customers)
1
2
3
4
Old economy vs. new economy Better quality vs. survival Common services vs. core competencies Competition vs. collaboration Supply based vs. demand based services Conflicting objectives vs. complementary strategy
© Richardus Eko Indrajit, 2000
Website Evolution
Communities Of Interests
Brochureware
Customer Interaction
Transaction Enabler
Real-Time Organization
Time
Evolution of Internet Usage
1
2 3
4 5
© Richardus Eko Indrajit, 2000
The Seven Web Watch Words
l Speed l Intimacy l Communication l Information l Interactivity l Cost l Convenience
© Richardus Eko Indrajit, 2000
Good Site Criteria by Gartner Group
l Site Design (25%) l Navigation l Aesthetics
l Site Functionality (25%) l Search l Personalization l Security
l Customer Value (50%) l Content l Products and Service Information l Customer Service and Support l Contact Information l Investor Information
© Richardus Eko Indrajit, 2000
Accessing Layers
C U S T O M E R L A Y E R
L O C A T I O N L A Y E R
A P P L I A N C E S L A Y E R
INTEGRATION MANAGEMENT LAYER
IP LAYER Calling/Conferencing
Browser/User Interface
Search Engine
Messaging & Mail
Document Management
Online Support
Retailer Transaction
Electronic Publishing
Content Aggregation
Connectivity
Collaboration
Chatting
DDAATTAA IINNFFOORRMMAATTIIOONN KKNNOOWWLLEEDDGGEE
WWIISSDDOOMM
KIOSK TELEPHONE TELEVISION INTELLIGENT MONITOR FAX
PE
RS
ON
AL
CO
MP
UT
ER
PE
RS
ON
AL
DIG
ITAL
AS
SIS
TAN
T
IN PUBLIC IN VEHICLE
AT
WO
RK
AT
HO
ME
FAMILIES CONSUMERS COMMUNITIES
BU
SIN
ES
S
INS
TIT
UT
ION
S
© Richardus Eko Indrajit, 2000
Website Building Blocks C
on
ne
cti
vity
R
ea
l-T
ime
C
om
mu
nic
atio
n
Co
mm
un
ity
PH
AS
E O
NE
P
HA
SE
TW
O
PH
AS
E T
HR
EE
GA
TE
WA
Y S
ER
VIC
ES
MA
NA
GE
D N
ET
WO
RK
SE
RV
ICE
S
AP
PL
ICA
TIO
N IN
TE
GR
AT
ION
SE
RV
ICE
S
SO
LUT
ION
S
CO
NS
ULT
ING
S
ER
VIC
ES
Content Provider
Context
Content Aggregation
DE
SIG
N
SE
RV
ICE
S
Bu
sin
ess
Ve
rtic
als
Aff
init
y G
rou
ps
Pu
blic
Se
cto
r V
ert
ica
ls
SO
HO
Ve
rtic
als
Co
nsu
me
r V
ert
ica
ls
Ma
ss M
ark
et
T1 Frame ATM DSLs ISDN Clearline POTS Wireless
Sprint Link IP Backbone Sprint Private Intranet Backbone Dial Up Access Dedicated Access
Customer Service Account Administration Billing Reporting
Site Security & Maintenance Database Service Storage Management / Capacity Planning
Firewall & Installation Remote Firewall Management DNS Services FTP Email
Browser Directory Basic Web Hosting, Cache, Staging Usenet Search Engnie
Enhanced Directory Publishing Fax InfoXchange Paging Chat BBS/Forums Agents
New Feeds Authentication Encryption IP Voice Realtime Audio/Video Page Generation
Audio/Video Streams URL Controls Call Centre Services MM Players Workflow Tools
Collaboration Tools Java Plugins Inventory Management Document Archive MM Archive
Transaction Processing Commerce Fulfillment Webcasting
System Integration Legacy Integration Service Customization
Custom Programming Consulting Training
© Richardus Eko Indrajit, 2000
Strategi dan Kiat Pengembangan Website di Departemen Kehakiman
Bagian Ketiga
© Richardus Eko Indrajit, 2000
Seven Success Steps
1. Getting Started 2. Creating the Website 3. Selecting Business Model 4. Supporting Customers Online 5. Constructing Search Engine 6. Promoting Your Site 7. Building Your e-Brand
© Richardus Eko Indrajit, 2000
1. Getting Started
l What you will need l Choosing an ISP l An e-mail account l Your own domain name l Selecting a domain name l A domain souffix l Seeking investment l Play your objectives l Market researdch l Identifying your audience
© Richardus Eko Indrajit, 2000
2. Creating the Website
l Using an agency l Working with HTML
code l Web design software l Setting up shop online l Secure server software l Web design sites
l The 10 commandements of website design:
1. Navigation is everything 2. Planning offline 3. Be familiar 4. Less is more 5. Consider different language 6. Get to the point 7. Avoid to many colours 8. Consider download times 9. Keep it simple 10. Avoid ““brochurware””
© Richardus Eko Indrajit, 2000
3. Selecting Business Model
l Selling your own products online l Selling services online l Becoming an online merchant l Selling advertising space on your site l Affiliate programmes
© Richardus Eko Indrajit, 2000
4. Supporting Customers Online
l Fulfilment l Getting people to buy online l Customer research online l Building trust l Using email wisely
© Richardus Eko Indrajit, 2000
5. Constructing Search Engine
l Keywords l Finding the right keywords l META tags l Adding keywords to the main text l Submitting your site l Submitting keywords and descirptions l Keyword help l Beyond keywords l Evaluate your success l Be patient
© Richardus Eko Indrajit, 2000
6. Promoting Your Site
l Seek reciprocal links l Contact the online media l Contribute to newsgroup l Adversitising l Web rings l Promoting at your site l Promoting your site in the real world
© Richardus Eko Indrajit, 2000
7. Building Your e-Brand
l Brand power l Information and interactivity l Personalisation l Learning from successful e-brands
© Richardus Eko Indrajit, 2000
Permasalahan Pokok yang Kerap Dihadapi dan Penanggulangannya
Bagian Keempat
© Richardus Eko Indrajit, 2000
Step-by-Step Approach
Test the Idea
Determine Mission
and Objective
Develop Business
Model
Resource Gathering
Setting the
Stage
Start the
Website
1 2 3 4 5 6
© Richardus Eko Indrajit, 2000
Common Mistakes
1. ““Field of Dreams”” Syndrome
2. Inadequate architecture
3. Putting lipstick on a bulldog
4. Islands of webification
5. ““Me too”” strategies
6. One-time-effort mentality
7. Thinking too small
© Richardus Eko Indrajit, 2000
What to Expect ?
CostCenter
ProfitCenter
InvestmentCenter
ServiceCenter
I/T
© Richardus Eko Indrajit, 2000
Project Management
Stage 4
CONSTRUCTION
Stage 1
PLANNING
Stage 2
ANALYSIS
Stage 3
DESIGN
Stage 5
IMPLEMENTATION
Stage 6
MAINTENANCE
© Richardus Eko Indrajit, 2000
Things to Watch
Products and Services
Market Access
Solutions
Ideas and Expertise
Attitude and Behaviors
Capabilities and Relationships
The Capacity to Learn
Easy to Imitate
Harder to Imitate
Restricted Growth Platform
Braoder Growth Platform
© Richardus Eko Indrajit, 2000
HR Skills and Competencies
eCommerce Program Managers Enterprise architects Business and Information architects Infrastructure architects Application architects Solution developers Component developers Human factors engineers
© Richardus Eko Indrajit, 2000
Infrastructure Component
TRANSMISSION MEDIA INFRASTRUCTURE
COMMUNICATION AND NETWORK DEVICES
COMPUTER SYSTEMS AND PERVASIVE COMPUTING
OPERATING SYSTEM AND PROTOCOLS
DATABASE LANGUAGES OBJECT MODULES
SOFTWARE AND APPLICATIONS
DEVELOPMENT AND ANALYSIS TOOLS
USER INTERFACE AND DISTRIBUTION CHANNELS
INTR
AN
ET -
IN
TER
NET
- E
XTR
AN
ET
LAN
- W
AN
- M
AN
SU
PP
OR
T A
ND
SER
VIC
ES
© Richardus Eko Indrajit, 2000
Demand vs. Supply
PHYSICAL COMPANY
KNOWLEDGE COMPANY
Procure Inbound Logistics Manufacturing
Transportation Distribute Delivery Customer
Value-Added Networks Internet Extranet Web TV
Wide Area Networks E-Marketplaces Intranet Private Network
Market Strategy Product Design Marketing
Customer Management Value Network Management
E-Catalogues ERP Email E-Collaboration
E-Forms WWW EDI Electronic Funds
E-Bulleting Boards Chat Rooms Financial EDI
Supply-Chain Components
Technology Vehicles
Application Enablers
Demand-Chain Components
© Richardus Eko Indrajit, 2000
Website Management
IS Strategy Division/function based
Demand oriented Business focused
IT Strategy Activity based
Supply oriented Technology focused
IM Strategy Organisation based
Relationship oriented Management focused
Delivery
Applications
Management
What ?
How ?
Wherefore ?
© Richardus Eko Indrajit, 2000
Old Company
+ Information Technology
= Old and Expensive Company
Finally…
© Richardus Eko Indrajit, 2000
Richardus Eko Indrajit
http://www.indrajit.org
[email protected] [email protected]
Q&A
Thank You