Standard Operating Procedures - The Delta Virtual

Standard Operating Procedures

February 13, 2020

Version 1.2


Contents Record of Changes ........................................................................................................................................................ 5

Preface ............................................................................................................................................................................... 6

Dedication......................................................................................................................................................................... 7

The Founders .................................................................................................................................................................. 9

Administrative and Staff Structure ..................................................................................................................... 10

The Administrative Team ................................................................................................................................... 10

The Staff....................................................................................................................................................................... 11

Hiring ......................................................................................................................................................................... 11

Staff Warnings ...................................................................................................................................................... 11

Termination ........................................................................................................................................................... 12

Organizational Structure ..................................................................................................................................... 13

Pilot and Fleet Structure .......................................................................................................................................... 14

Pilot Identification .................................................................................................................................................. 14

Pilot Ranks .................................................................................................................................................................. 14

Pilot Membership Requirements ......................................................................................................................... 16

Flight Requirements .............................................................................................................................................. 16

Transfer Hours .......................................................................................................................................................... 16

Code of Conduct ..................................................................................................................................................... 17

Violations .................................................................................................................................................................... 19

Staff Requirements .................................................................................................................................................... 21

Retirement/Inactivity ........................................................................................................................................... 21

Flight Operations ........................................................................................................................................................ 22

Age Requirement ................................................................................................................................................... 22

PIREPs ......................................................................................................................................................................... 22

Landing Rates .......................................................................................................................................................... 22

Fuel ............................................................................................................................................................................... 22

Diversions .................................................................................................................................................................. 23

Acceleration .............................................................................................................................................................. 23


Rank and Aircraft Type ........................................................................................................................................ 23

Livery ........................................................................................................................................................................... 23

Overspeeds ............................................................................................................................................................... 23

Double Dipping ....................................................................................................................................................... 24

Appeals to PIREP Denials ................................................................................................................................... 24

Leave of Absence ................................................................................................................................................... 24

Videos .............................................................................................................................................................................. 25

Purpose ....................................................................................................................................................................... 25

Recording ................................................................................................................................................................... 25

Use of TDV logo ..................................................................................................................................................... 25

Legal ................................................................................................................................................................................. 26

Privacy Policy ........................................................................................................................................................... 26

Appendix A .................................................................................................................................................................... 36

Job Descriptions ...................................................................................................................................................... 36

Chief Executive Officer (CEO) ...................................................................................................................... 36

Chief Financial Officer (CFO) ........................................................................................................................ 36

Director of Human Resources (DHR) ....................................................................................................... 36

Director of Information Technology (DIT) ............................................................................................. 37

Director of Pilot Operations (DPO) ........................................................................................................... 37

Hub Manager (HM) ........................................................................................................................................... 37

Social Media Coordinator (SMC) ................................................................................................................. 37

Graphic Designer ...............................................................................................................................................38

Events Coordinator (EC) .................................................................................................................................38

Communications Coordinator (CC) ...........................................................................................................38

Appendix B .................................................................................................................................................................... 39

Allowed Scheduled Flight Airlines .................................................................................................................. 39

SKYTEAM Airlines .............................................................................................................................................. 39

Delta Connection Airlines ............................................................................................................................. 40

Partner Airlines .................................................................................................................................................... 41


Record of Changes

Version Date of Change

Changes Made Individual Making Changes

Date Approved

1.0 12/30/2019 Approval of Admin Team J. Gosda 12/31/2019 1.1 1/21/2020 Staff Pilot Numbers added, 787 corrections to allow

787 – 8/9/10, Streaming section added, Appendix B-Allowed Airlines added, added Hawaiian and Westjet to Appen. B, Livery clause added to Flight requirement,

J. Gosda 1/22/2020

1.2 2/13/2020 Fixed Pilot ID error, Pilot ID shifted for Staff, Added 30 day initial flight requirement, membership or staff at another VA, Streaming changes

J.Gosda 2/14/2020


Preface

I would like to officially welcome you to The Delta Virtual. We are a group of flight sim enthusiasts that closely follow our real-world counterpart, Delta Airlines, and its SkyTeam member airlines.

We were established on December 1, 2019. Close to 95% of our founding staff and members chose to build a new VA because of a trust factor involving a previous virtual airline. Agreements were made, but many were broken.

As a staff, we promise our members a truly great experience. The Delta Virtual Airlines is and always will belong to its members. The current staff and future staff members will pledge to keep the best interest of its members our number one priority. In the future, when a staff member resigns or is removed for cause, that member will not be allowed to take any investments he or she has contributed with them. All assets belong to the VA and will remain the property of the VA.

As you begin your virtual aviation career at The Delta Virtual, please look over the following rules and guidelines, and let us know if you have any questions. We know you have several options when choosing a virtual airline, and we are glad that you have found a new home here. We will continue to keep the programs that we offer, fresh and exciting. Again, thank you for flying The Delta Virtual.

Blues skies,

Mark Springsteen CEO, The Delta Virtual


Dedication

As the Administrative Founders of The Delta Virtual (TDV), and for all future members of the Administrative or Managerial team for The Delta Virtual, we make the following pledge to our members:

• The Delta Virtual is forever owned as a cooperative by its members. No one person may enforce, establish or maintain any ownership of any part of the Virtual Airline.

• The Administrative Team is charged with running TDV on a day to day basis. We will make decisions that affect TDV with input and/or a vote from the entire Administrative Team, when appropriate. When there is a split decision within the Administrative Team, the majority will rule.

• The Administrative Team is appointed by the members of the Administrative Team by a 2/3 majority vote. Should an Administrative Team member resign or be asked to resign after a 2/3 majority vote of the Administration Team, we pledge to surrender all TDV documents, including passwords, access, or anything that belongs to TDV immediately. We pledge never to hold TDV hostage for personal gain or otherwise.

• The Administrative Team works for our Pilots. As such, if you have a grievance, you always have the option to bring it to the Director of Human Resources, or any member of the Administrative Team, and a vote will be held on that grievance. We will always provide you with the result of that vote and explain our position to you.

• We will always operate The Delta Virtual as a non-profit. There will never be a charge to join or maintain membership. We will account for all monies in the TDV through appropriate accounting software and provide public statements when appropriate or necessary. As a non-profit, we will never realize a profit from TDV, nor will we partner with any organization that would personally invest an Administrative or Staff Team member to profit off TDV.

• We always pledge to you to be transparent with the membership of TDV. It is only when it would be damaging to TDV or an individual member or group that information may be withheld, on agreement with the Administration Team.

• We pledge to you to always promote a fun atmosphere and always do what we can to move the VA forward, including accountability with our Staff.


As the founding members of The Delta Virtual, we make this agreement with our pilots. Furthermore, as new members join the Administrative Team, they will be held to the same pledge. Any future appointments to the Administrative Team will be required to accept this statement as their own and agree to live by it during their tenure with the Virtual Airline. Acceptance of any Administrative Team appointment will include acceptance of this statement by that member.

Signed on December 2, 2019:

Mark Springsteen Chief Executive Officer

Thomas Mayne, II Director, Human Resources

Jeffrey Gosda Chief Financial Officer

Cyrus Sutaria Director, Information Technology

Dustin Mitchell Director, Pilot Operations


The Founders

The Founders of The Delta Virtual are the original members of The Delta Virtual. These members joined when we had little to give in return. They trusted us, and we owe them a debt of gratitude for the duration of The Delta Virtual. Had it not been for the Founders, we would not be in existence today. Founders are defined as joining The Delta Virtual during the first month of our existence, with an application before January 1, 2020.

Therefore, as a debt of our gratitude, Founders are given the following rights and privileges not extended to other pilots of The Delta Virtual.

1. All Founder Pilots will have a special Founder award on their pilot page. This award can only be given to a Founder, forever.

2. All Founder Pilots are Cat-Free for all flights forever. They are not limited to any aircraft by the number of hours they have flown.

3. All Founder Pilots are allowed a landing rate up to and including -1000 feet per minute, and the flight will not be rejected. The normal rate is -800 feet per minute, but Founders are allowed an additional margin for error.

4. All Founder Pilots are awarded double hours for all organized TDV Group Flights, forever. If TDV has a Group flight, all Founders will receive double hours, forever. This includes fly-ins or contests.

5. All Founder Pilots will have a Pilot ID of DAL100-DAL299, regardless of the hub. This is a special block of pilot IDs reserved for Founders only. If you are a Founder Hub Manager or Administrative Team member and then retire, you will be reassigned a Founder Pilot ID and be considered as a Founder.

6. All Founder Pilots will be designated by a separate color in Discord, setting them apart from all other members.

7. Any disciplinary action against a Founder will require a majority vote by the Administrative Team, and the Founder’s Hub Manager. Should the disciplinary action require a suspension for a period, upon their return, they will retain all Founder privileges including a Founders Pilot ID. This does not apply if the suspension is permanent.

8. We will never delete a Founder Pilot history unless requested by the individual.

We owe a debt of gratitude to these pilots who made it possible through their support to make this Virtual Airline a reality. Forever as The Delta Virtual is in existence, they will be considered the elite of the crew.


Administrative and Staff Structure

The Delta Virtual is organized into an Administrative Team, Staff, and our Member Pilots. No one person owns The Delta Virtual, and the Administrative Team is entrusted to maintain the day to day operations of the Virtual Airline.

As such, we maintain a flat management structure.

The Administrative Team

The Administrative Team is comprised of the offices of the Chief Executive Officer (CEO); Chief Financial Officer (CFO); Director, Human Resources (DHR); Director, Pilot Operations; Director, Information Technology. The Administrative Team can be expanded only by a unanimous vote of the Administrative Team.

Prospective members may apply when there is an opening posted on the Discord NOTICES channel. Applicants will be reviewed by the DHR, and all applications will be forwarded to all members of the Administrative Team. At no time would the DHR cull any applicants to the Administrative Team postings. Prospective Members of the Administrative Team are voted on by a 2/3 majority of the current Administrative Team. It is a private vote. If the Administrative Team approves a new member, the DHR will advise the prospective member of the result of the vote (affirmative or negative), and they will be asked to agree with the Dedication Statement above, agreeing to it electronically. Reference to this acceptance will be maintained by the DHR.

The Administrative Team will maintain the Admin Chat on Discord, and all members will be active participants on this channel. All discussions made in Admin Chat could affect the overall perception of the virtual airline, and therefore, all comments in Admin Chat may NOT be disseminated outside of Admin Chat. To do so would be considered a gross violation of the trust of the Administrative Team and may result in expulsion from the team.

Members of the Administrative Team may be removed at any time with a unanimous vote of the Administrative Team minus the member in question. For the removal of an Administrative Team member, the vote must be unanimous. The Administrative Team member voted off will respect the decision of the team per the Dedication, even if they disagree with it. The affected team member will resign within 24 hours of the vote and return all VA items including documents and logins within 24 hours of the vote. It is understood that all passwords will be changed to not allow that Administrative Team member access to any resources.


All Administrative Team resignations should be sent to the DHR, with a CC to the CEO.

The Staff

Staff includes all those members who hold titles such as Hub Manager, Communications Coordinator, Events Coordinator. These positions are not on the Administrative Team, but rather report to the team, with specific points of contact as noted in the Organizational Structure below.

Hiring

Hiring into a Staff position will be through an application process, initiated by the DHR. The DHR will review the applicants and determine if the applicant meets the initial requirements for the position. The DHR may determine the applicant should not proceed in the application process and will communicate this to the applicant. The DHR is encouraged to provide reasoning for the decision but is not required to do so.

Initial interviews for Staff positions will be conducted by the DHR. Subsequent interviews will be done by the point of contact on the Administrative Team (the hiring manager) and the DHR. The ultimate decision for hiring a staff position will rest with the Administrative Team hiring manager.

Staff Warnings

Staff is a key point of contact for our entire organization. Therefore, it is important that they maintain a strong dedication to the core values of The Delta Virtual. If they are found to be in violation of those core values, reprimand must be swift.

If an issue is noted, the DHR will initially be contacted and advised of the issue. The DHR does not have to agree with the reprimand but does need to be aware it is being taken and will counsel the hiring manager on how they should proceed. The DHR will also assist in establishing any written documentation to the Staff member.

Staff Warnings will be established in a four-tiered system and will progress if corrective action is not implemented by the Staff member.


Staff Warning Level

Actions to be taken

One A written warning will be provided to the staff member. As part of that written warning, the issue will be clearly defined, and the actions the staff member must take within a defined period of time must be provided. Further action will be noted if the staff person does NOT implement corrective actions.

Two Written Warning will be provided to the staff member detailing that corrective action has not been implemented by the previous written warning, and notice that suspension of the staff position is to be implemented for a period not to exceed one month. This will include, at the discretion of the DHR, with agreement from the hiring manager, suspension of Discord rights, and flight privileges including Founder privileges. Further action will be noted if the staff person does NOT implement corrective actions, up to and including termination of the staff position. The Administrative Team will be advised that a level Two warning was issued.

Three Written Warning will be provided to the staff member that past attempts to correct violations have not been successful, and the steps previously taken to remedy the situation detailed in the written correspondence. The Staff person is no longer able to remain on the Staff, and a termination pursued. A suspension of VA activities including flights, positions, should be implemented of at least one month, but less than one year, at the discretion of the Administrative Team and DHR. A level three warning must be reviewed by the Administrative Team, and the actions to be taken agreed by the team.

Four The formal termination of the staff member from the VA, and a ban set for reentry. Written documentation will be provided by the DHR, and the Administrative Team will need to agree to it unanimously.

Only one level Two, Three or Four warning may be imposed in a rolling 12-month period. If more than one Level Two, Three or Four warning is given to the same pilot, regardless of content, disciplinary action is to be decided by a majority vote of the Administrative Team and administered by the DHR.

Termination If a member of staff is found to be in violation of conduct rules, the hiring manager will reach out to the DHR to express their concern, and why they feel the Staff member should be


terminated from their position. If the DHR agrees with the assessment, the hiring manager will approach the Staff member with the decision for termination, with a CC to the DHR.

If the hiring manager and DHR disagree, the DHR will bring the issue to the Administrative Team, who will weigh in on the decision. If there is no clear consensus, the hiring manager is encouraged to reprimand and provide corrective action with the assistance of the DHR.

Organizational Structure

CEO Events Coordinator

CFO

Communications Coordinator

Social Media Coordinator

DHR Graphic Designer

DPO Hub Managers Assistant Hub Managers

DIT

Developer

Front End Designer

Administrative Team

Staff


Pilot and Fleet Structure

Pilots will be organized into Hubs, with a Hub Manager and possibly an Assistant Hub Manager/Apprentice.

It will be the responsibility of the Hub Manager to handle all Hub duties in their hub including, but not limited to PIREP administration, Hub events and developing a Hub Culture. A job description is enclosed in Appendix A.

Pilot Identification

Pilots are assigned a Pilot ID as they sign up. Some IDs may be reused as noted under Retirement.

The Pilot IDs will be allocated as:

Pilot ID Allocation DAL001 Chief Executive Officer (CEO) DAL002 Director of Human Resources (DHR) DAL003 Chief Financial Officer (CFO) DAL004 Director, Pilot Operations (DPO) DAL005 Director, Information Technology (DIT) DAL001-DAL039 Administrative Team DAL040-DAL079 Hub Managers, Assistant Hub Managers DAL080-DAL099 Staff DAL100-DAL299 Founders DAL300- Pilots DAL9xxx Inactive/Retired Pilots

Pilot Ranks

Pilots are ranked according to the number of hours they have flown with The Delta Virtual. Permission to fly certain aircraft are based on the current rank title the pilot possesses. The pilot must stay within the scope of aircraft allowed from their current rank, or lower, always. There are a few exceptions to this rule:


1. Pilots who are participating in a Group Flight sanctioned by The Delta Virtual Administration Team, are ‘Cat-Free’, which means pilots are able to fly outside their current rank for that flight and receive credit for the flight when they file a PIREP.

2. During designated periods, as determined by the Administrative Team, all flights may be flown ‘cat-free’. Flights filed before or after those designated periods are subject to rank aircraft permissions.

3. Founders are exempt from category flight requirements. 4. Further exceptions as determined by the Administrative Team.

In order to create a sense of accomplishment, we have set up 6 different ranks. Hours flown with the VA form the basis for advancement as follows:

Pilot Ranks Title Hours Aircraft Narrow Body First Officer

0 to 25 hours CRJ 200,700,900; ERJ 170, 175; Boeing 717; Boeing 737, 738, 739ER; Airbus A220-100, A220-300; A318/319, A320; A321; A321NEO; McDonnell Douglas MD-88 and MD-90

Narrow Body Captain

26 to 100 hours Addition of Boeing 757-200, Boeing 757-300

Wide Body First Officer

101 to 200 hours Addition of Boeing 767-300ER; Boeing 767-400ER; Boeing 777-200ER; Airbus A330-200; Airbus A330-300; Airbus A330-900neo

Wide Body Captain

201 to 500 hours Addition of Airbus A350-900, Boeing 777-200LR, Boeing 787-8/9/10

Senior Captain 501 to 1249 hours Addition of Historic Delta Aircraft (Boeing 747, L1011, DC-8, Boeing 727)

Chief Pilot 1250+ Addition of Concorde (Air France routes only) and partner historic aircraft, Delta Private jets


Pilot Membership Requirements

When pilots join The Delta Virtual, they will review the Standard Operating Procedures and agree to abide by them. Application to The Delta Virtual is an acceptance of and agreement to the terms of the Standard Operating Procedures document.

Pilots are required to advise us if they maintain any \ staff positions at other Virtual Airlines. Membership in another VA will not preclude membership at The Delta Virtual.

If they currently hold a staff position at another VA, we may not allow them to be a member of The Delta Virtual. Their affiliation with another VA will be reviewed by the Administration team, and their membership at The Delta Virtual will be reviewed. However, if you are a staff member at another Delta Virtual Airline, you cannot be a member pilot at The Delta Virtual. Violation of this rule would result in termination.

Pilots are welcome to be members of other Virtual Airlines. However, once you become a staff member at another Virtual Airline, please inform the Administrative Team.

Flight Requirements

New pilots must file a PIREP within the first 30 days of application acceptance. Otherwise, the pilot membership will be deleted. The pilot will need to reapply if they wish to join the VA.

Pilots are expected to maintain reasonable flight activity while an active member of the VA. We expect all pilots to fly a minimum of 1 accepted flight per 120-day period. The 120-day period is determined by the date of the flight, adding 120 days to that date. No other calculation of the 120-day period is accepted.

Transfer Hours

Transfer hours are calculated at 25% of the total from another Virtual Airline. This is because not all virtual airlines are the same in their calculation of hours, so this is an attempt to equalize the field. The transfer hours must be verifiable, such as a screenshot, or a link to the hours so HR can verify the hours. If we are not able to verify the transfer hours, we cannot transfer them to TDV.

VATSIM or Project Fly may be used to transfer hours, and these hours will be transferred over at 100% of their value.


Pilots are only allowed to transfer hours once from only one source and within the initial 30 days of joining The Delta Virtual. We cannot accept multiple transfer requests. For example, if you flew 1000 hours for Virtual Airline X, and 1000 hours are also noted in VATSIM for your account, if you transferred over the Virtual Airline hours, you would receive 250 hours. If you transferred over your VATSIM hours, you would receive 1000 hours. Therefore, it is up to the pilot to determine the most lucrative transfer option for themselves.

Transfer hours are used for the calculation of rank. While you will have a VA Hours noted in your profile, which is the totals hours you have flown for TDV only), any transfer hours will be used in the calculation of your rank.

Transfer hours can be adjusted by the DHR at the DHRs discretion.

Code of Conduct

Pilots are expected to maintain professionalism when interacting with fellow pilots on Discord, Group Flights, and in general in any online forum in which TDV is in any way represented. We maintain agreements with several vendors that could be adversely impacted by the inappropriate actions of our pilots. Therefore, we do maintain a code of conduct for all pilots and expect all pilots to adhere to these basic levels of conduct as members of the VA.

As a member of The Delta Virtual, we always expect the following rules of conduct to be maintained.

1. When using The Delta Virtual websites, forums, Discord, chat, voice channels, ACARS, or any TDV communication (electronic, written or spoken), all communications will be monitored, and offending posts are liable to be deleted without notice by the Administrative Team.

2. It is required that you identify yourself by name on your application and that you are true and honest in that representation. If we find that you have misrepresented yourself for some nefarious or malignant purpose (as determined by the Administrative Team), your membership as a pilot will be terminated immediately and without warning or recourse.

3. Pilots are reminded that when you are using online services, you are representing TDV and our entire organization. Therefore, it is best to avoid all confrontation, and avoid arguments over networks such as VATSIM, IVAO but not limited to those modes of communication. If we hear or see inappropriate actions being taken by our pilots outside of the VA, we may take liability for the dismissal of the pilot from TDV.


4. When logging into any TDV device, such as (but not limited to) forums, Chat, Discord, smartCARS chat or any other social media device available to you, you are subject to the user agreement for those services. Pilots are reminded that foul or obscene language is not tolerated in any way. Pilots who cannot conduct themselves in an appropriate manner should not post or participate in those modes of communication.

5. Offensive or foul language is a wide berth of inclusivity. It is important to remember that as an International organization, we have members from many regions of the world, backgrounds, religions, orientations to name a few, represented here. We expect pilots to maintain a level of respect with all members of the VA, and not use offensive or foul language, even though it may not be considered offensive to them. If someone mentions it is offensive to them, out of respect, you should retract your wording and apologize for the disrespect. Take this moment to understand why it is disrespectful to that person and understand that you may not agree with the reasoning, but you should respect their opinion on the subject.

6. With that, the following should be avoided, and is at the discretion of the Administrative Team:

a. Offensive language directed at anyone. b. Advertising of other Virtual Airlines (unless authorized by the Administrative

Team to do so). c. References to illegal software, or pirated software. d. Use of software for which you are not the legal owner. Piracy will not be

tolerated in any form and will result in immediate expulsion from the VA and a permanent ban.

e. Pornographic links or material. f. Any debates or remarks which may offend any other pilots regarding religious,

ethnic or local customs. g. Posts of a political nature h. Any posts or comments about anything to do with sexual content or overtones. i. Any form of discrimination towards any member pilot, or non-member, will not

be tolerated and will result in immediate expulsion from the VA and a permanent ban.

j. Providing false information on any application or in any pursuit of any actions within the VA will not be tolerated and may result in an immediate ban from VA activities.

k. Any gambling, or activities of an illegal nature within the jurisdictions of the United States will not be tolerated and may result in a permanent ban.

l. Hacking or using any TDV device for a malicious purpose will result in an immediate ban.


m. Any virtual money awarded to you has no real-world value at any time. 7. This Code of Conduct applies to all pilots of TDV and can be amended at any time by

the Administrative Team.

Violations

If there are violations to the Code of Conduct by any member of the VA, the Administrative Team and HR will work with the Hub Manager and DPO to determine the full extent of the misconduct. An investigation will be started, and the Administrative Team will assess the findings of that investigation.

If it is necessary to impose a violation on the pilot for misconduct, we will use a four-tiered system, like the system used for Staff Members.

Pilot Warning Level

Actions to be taken

One A written warning will be provided to the pilot. As part of that written warning, the issue will be clearly defined, and the actions the pilot member must take within a defined period must be provided. Further action will be noted if the pilot does NOT implement corrective actions.

Two Written Warning will be provided to the pilot detailing that corrective action has not been implemented by the previous written warning and notice that suspension of the pilot is to be implemented for a period of less than one month. This will include, at the discretion of the DHR, with agreement from the hiring manager, suspension of Discord rights, and flight privileges including Founder privileges. Further action will be noted if the pilot does NOT implement corrective actions. The Administrative Team will be advised that a level Two warning was issued.

Three Written Warning will be provided to the pilot that past attempts to correct violations have not been successful, and the steps previously taken to remedy the situation detailed in the written correspondence. A suspension of VA activities including flights, positions, should be implemented of at least one month, but less than one year, at the discretion of the Administrative Team and DHR. A level three warning must be reviewed by the Administrative Team, and the actions to be taken agreed by the team.


Four Formal termination/Ban of the pilot from the VA, and a ban set for reentry (if appropriate). Written documentation will be provided by the DHR, and the Administrative Team will need to agree to it unanimously.

The Tier level misconduct may take will be determined by the DHR based on review with the Administrative team, and Hub Manager. Examples of Tier level misconduct would be:

Misconduct Tier Piracy of software including distribution and usage

Four

Profanity One Discrimination/Bullying Three/Four Falsification of information Four Hacking Four Double Dipping Three Advertising of other Virtual Airlines Two Sexual Content/Pornography Three

Only one level Two, Three or Four warning may be imposed in a rolling 12-month period. If more than one Level Two, Three or Four warning is given to the same pilot, regardless of content, disciplinary action is to be decided by a majority vote of the Administrative Team and administered by the DHR.


Staff Requirements

Staff (for this purpose, is inclusive of the Administrative Team, too) are required to set an example to the rest of the VA and therefore are expected to perform at a higher level than our pilots.

1. Staff is expected to fly one flight every 60 days, at a minimum. 2. Staff must be active in their Hub Discord channels, and present in other channels. This

is an important part of engaging with our pilots. 3. Staff should be supportive of the decisions made by management and the

Administrative Team to the pilots. The team makes specific decisions for a reason, and Staff is expected to support those decisions.

4. The conduct of Staff is paramount to our standing within the flight simulation community. Therefore, adherence to the Code of Conduct is important as we are expected to set an example for our pilots.

5. Staff members are not allowed to maintain staff positions at other Virtual Airlines. While pilots may belong to several VA’s, once you are in a staff position, you cannot hold two staff positions for different VA’s, one being TDV.

Retirement/Inactivity

If a pilot has not been active by filing a PIREP every 120 days, the pilot may be retired from the VA. The pilot may be removed from the Hub, access denied and will be renumbered to DAL9xxx. Founders' privileges will be withdrawn.

If the pilot has been retired for one year, with no flights filed, then the pilot may be deleted from the roster and cannot be restored. If the pilot is a founder, the pilot will never be purged and can always reactive their membership, restoring service.


Flight Operations

Age Requirement

Pilots must be 14 years old, with permission from a parent in order to join the VA. Application to the VA is understood as this permission has been given.

PIREPs

Pilots are expected to maintain a minimum level of performance to remain in the VA. As such, we have basic expectations for filing PIREPs.

PIREPs must be filed for each flight, and flight credit can only be awarded when a PIREP has been received. We use TFDI smartCARS as our ACARS system, which records key data for your flight and files your PIREP electronically with us. Manual PIREPs can be filed through Google forms, but the expectation is to provide supporting documentation with your manual PIREP supporting the flight did take place. Examples of such documentation would include a link to the VATSIM flight log, or Project Fly log. Without this substantiation, the manual PIREP may be denied. This is no need to provide this information with smartCARS. One flight per PIREP, please. Pilots are strongly recommended to install and use smartCARS for tracking purposes.

Landing Rates

Landing rates should not exceed -800 feet per minute, with the exception of the Founders who are allowed up to -1000 feet per minute. Anything above those limits may be denied by Hub Management. Factors such as length of the flight and extenuating circumstances may be considered, however, the decision of the Hub Management team will stand.

Fuel

At no time are mid-air refuels allowed or accepted. There should be no note of fuel increase once the aircraft has left the terminal. This will result in immediate rejection of the PIREP.


Diversions

Diversions are permitted with TDV. However, you should amend your flight plan to reflect your arrival airport to be the diverted airport. One flight per PIREP, please.

Acceleration Acceleration is permitted up to 4x. If flying online, this should only be done with the permission of the ATC controller. Acceleration should be confined to cruising altitude.

Rank and Aircraft Type At no time should a pilot fly outside their allowed aircraft rank unless one the following has occurred:

1. The pilot is a Founder and therefore has Cat-Free access for life. 2. The flight is part of a sanctioned Group Flight for TDV. Sanctioned means that it was

approved by the Administration Team and the Group Flight was announced in the #Notices chat on Discord.

3. The Administrative team has decided to apply a Cat-Free rule for a period of time.

Livery All flights should be flown in a Skyteam or Delta Partner livery whenever possible. Unless there is substantial evidence that a particular Skyteam or Delta Partner livery is NOT available for the aircraft type or simulator, your PIREP could be rejected for repeated offenses. Please see Appendix B for a list of all Skyteam and Delta Partners.

Overspeeds Excessive overspeeds may result in rejection of the PIREP. Overspeed warnings or rejection of PIREP are at the discretion of the Hub Manager and/or DPO.


Pilot Ranks Title Hours Aircraft Narrow Body First Officer

0 to 25 hours CRJ 200,700,900; ERJ 170, 175; Boeing 717; Boeing 737, 738, 739ER; Airbus A220-100, A220-300; A318/319, A320; A321; A321NEO; McDonnell Douglas MD-88 and MD-90

Narrow Body Captain

26 to 100 hours Addition of Boeing 757-200, Boeing 757-300

Wide Body First Officer

101 to 200 hours Addition of Boeing 767-300ER; Boeing 767-400ER; Boeing 777-200ER; Airbus A330-200; Airbus A330-300; Airbus A330-900neo

Wide Body Captain

201 to 500 hours Addition of Airbus A350-900, Boeing 777-200LR, Boeing 787-8/9/10

Senior Captain 501 to 1249 hours Addition of Historic Delta Aircraft (Boeing 747, L1011, DC-8, Boeing 727)

Chief Pilot 1250+ Addition of Concorde (Air France routes only) and partner historic aircraft, Delta Private jets

It is important to note that Founders are not subject to this chart because they are Cat-Free for life.

Double Dipping Filing the same PIREP for different VA’s is dishonest, and unfair. Therefore, double-dipping on the same flight for two VA’s will result in immediate termination.

Appeals to PIREP Denials Should you disagree with a decision made on a PIREP, we encourage you to speak to your Hub Manager first. If you would like to appeal the denial, please reach out to the DPO. If that is not available, please then reach out to any member of the Administrative Team. Please understand that while we may not reach a positive outcome for you, all information was considered in order to make that decision. The Administrative Team decision is final.

Leave of Absence Pilots may request a leave of absence for up to 90 days at the discretion of the DHR. During this period, they will not be able to file a PIREP but will retain their rank and hours, along with their pilot ID. A leave of absence can only be used twice in a rolling year. If you need more than two leaves of absence in a rolling 12 month period, please refer to the Director, Human Resources for further information. Additional leaves of absence can be awarded by the DHR.


Videos

Many of our pilots have asked about Streaming on Twitch or Youtube as representatives of The Delta Virtual. The Delta Virtual maintains a Youtube channel, and its members are permitted to submit videos to that channel.

Purpose The purpose of the Youtube channel and videos contained on it should be of some educational value. Whether it be learning a new aircraft or a challenging approach, there should be something the viewer could gain from watching it. The purpose should be clearly noted. Reviews of new aircraft or scenery can also be done.

Recording Videos for upload to the Youtube channel can be submitted to the Communications Coordinator and the Director, Pilot Operations for review and approval.

Use of TDV logo Use of the TDV logo is for approved Youtube videos.


Legal

The Delta Virtual is not affiliated with, endorsed by, or sponsored by Delta Air Lines, Inc. ’Delta', ‘Delta Air Lines', and the triangular Delta Air Lines logo are registered trademarks of Delta Air Lines, Inc. and are used by Licensee under license from Delta Air Lines, Inc.

Privacy Policy

Last updated December 20, 2019

Thank you for choosing to be part of our community at The Delta Virtual (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at [email protected].

When you visit our website www.thedeltavirtual.com, mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our Sites or Apps and our services.

This privacy policy applies to all information collected through our website (such as www.thedeltavirtual.com), mobile application, ("Apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. WHAT INFORMATION DO WE COLLECT?

The personal information you disclose to us

In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, payment information, and social media login data.

We collect personal information that you voluntarily provide to us when registering at the Services or Apps, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or Apps (such as posting


messages in our online forums or entering competitions, contests or giveaways) or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services or Apps, the choices you make and the products and features you use. The personal information we collect can include the following:

Publicly Available Personal Information. We collect first name, maiden name, last name, nickname, email addresses, social media, and other similar data.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Social Media Login Data. We provide you with the option to register using social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS " below.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Services or Apps.

We automatically collect certain information when you visit, use or navigate the Services or Apps. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services or Apps and other technical information. This information is primarily needed to maintain the security and operation of our Services or Apps, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Online Identifiers. We collect cookie identifiers, or others such as the ones used for analytics and marketing, applications, devices, tools and protocols, such as IP (Internet Protocol) addresses, device's geolocation, and other similar data.

https://app.termly.io/dashboard/website/307774/privacy-policy#sociallogins



Information collected through our Apps

In Short: We may collect information regarding your geo-location, mobile device, push notifications when you use our apps.

If you use our Apps, we may also collect the following information:

Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s storage, social media accounts, reminders, microphone, contacts, camera, calendar, Bluetooth, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address.

Push Notifications. We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services or Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.


We use the information we collect or receive:

o To facilitate account creation and logon process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed " HOW DO WE HANDLE YOUR SOCIAL LOGINS " for further information.

o To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the " WHAT ARE YOUR PRIVACY RIGHTS " below).

o To send administrative information to you. We may use your personal information to send you a product, service and new feature information and/or information about changes to our terms, conditions, and policies.

o Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in competitions.

o To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.

o To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual.

o To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

o To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

o To deliver services to the user. We may use your information to provide you with the requested service.



https://app.termly.io/dashboard/website/307774/privacy-policy#privacyrights


3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share data based on the following legal basis:

o Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

o Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

o Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

o Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

o Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services or Apps. These companies may use information about your


visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Services or Apps) or otherwise interact with public areas of the Services or Apps, such personal information may be viewed by all users and may be publicly distributed outside the Services or Apps in perpetuity. If you interact with other users of our Services or Apps and register through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services or Apps, and view your profile.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5. DO WE USE GOOGLE MAPS?

In Short: Yes, we use Google Maps for the purpose of providing better service.

This website, mobile application, or Facebook application uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to this link.

By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

https://developers.google.com/maps/terms

https://policies.google.com/privacy


In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

Our Services or Apps offer you the ability to register and log in using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public.

We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Services or Apps. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will


do our best to protect your personal information, the transmission of personal information to and from our Services or Apps is at your own risk. You should only access the services within a secure environment.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you have questions or comments about your privacy rights, you may email us at [email protected] or [email protected].

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

■ Log into your account settings and update your user account.

■ Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services or Apps. To opt-out of interest-based advertising by advertisers on our Services or Apps visit http://www.aboutads.info/choices/ .

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:

http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

mailto:[email protected]


http://www.aboutads.info/choices/


■ Contact us using the contact information provided.

10. DATA BREACH

A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when The Delta Virtual believes you are likely to be at risk or serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. In the event that The Delta Virtual becomes aware of a security breach which has resulted or may result in unauthorized access, use or disclosure of personal information The Delta Virtual will promptly investigate the matter and notify the applicable Supervisory Authority not later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.


If you are under 18 years of age, reside in California, and have a registered account with the Services or Apps, you have the right to request removal of unwanted data that you publicly post on the Services or Apps. To request the removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services or Apps, but please be aware that the data may not be completely or comprehensively removed from our systems.

13. DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO), Jeffrey Gosda, by email at [email protected].

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by emailing [email protected] or [email protected] We will respond to your request within 30 days.




Appendix A

Job Descriptions

Chief Executive Officer (CEO)

The CEO serves as the face of and oversees the actions of all operations and members a part of The Delta Virtual. The CEO is responsible for the successful accomplishment of all tasks beneficial to The Delta Virtual. The CEO will coordinate with all staff members, pilots, and partners to ensure the smooth and efficient operation of The Delta Virtual along with the partnerships with external stimulation groups.

Chief Financial Officer (CFO)

The Chief Financial Officer will be responsible for the development of The Delta Virtual’s financial management strategy and contribute to the development of the organization’s non-profit strategic goals. In addition to the strategic components, the CFO will be charged with developing and implementing more sophisticated policies in the financial operations of the VA. The CFO will advise the President and other key members of the Administrative Team on financial planning, budgeting, cash flow, and policy matters. The CFO will effectively communicate, and present financial matters at scheduled staff meetings. The Vice President of Finance will report directly to the President of TDV.

Director of Human Resources (DHR)

The Director of Human Resources will communicate and intervene with all pilots and any of the questions that they may ask, regarding the virtual airline. The DHR is responsible for accepting pilot registrations to The Delta Virtual, which includes ensuring that transfer hours are properly verified. Extra duties may be delegated to HR at the discretion of the CEO and/or CFO.


Director of Information Technology (DIT)

The Director of Information Technology is responsible for working with the Administration Team regarding functionality, operation, and design of the The Delta Virtual website and flight tracking software. The DIT will work directly with the Administration Team to establish and maintain backup procedures in an effort to ensure the continuous availability of all IT systems and applications. The holder of this position also holds the title of Data Protection Officer to maintain GDPR compliance at the highest levels of The Delta Virtual. Extra duties may be delegated to the DIT at the discretion of the President.

Director of Pilot Operations (DPO)

The Director of Pilot Operations will coordinate with all hub managers in order to ensure the smooth and safe operation of the airline. The DPO is responsible for maintaining pilots' database records. This includes making sure pilots receive proper award badges and rankings earned. The DPO will be responsible for final approval of all questionable PIREP and the needs of pilots.

Hub Manager (HM)

The Hub Managers are responsible for communicating with and assisting the pilots in their hub. HM’s and AHM’s will promote events, group flights, competitions, etc. to their respective hubs in order to keep pilots engaged. They will make sure pilots are active and if not active, sending the pilot(s) inactivity notices and/or removing pilots.

Social Media Coordinator (SMC)

The Social Media Coordinator will be responsible for developing and implementing our social media (Facebook, Twitter, and Instagram) strategy in order to increase our online presence and improve pilot recruitment, and retention efforts. The SMC will also work with our Graphic Designer, and Communications Coordinator, to ensure content is informative and appealing. They will keep informed of the latest social media best practices and technologies. SEO monitoring will also be assigned to the SMC so that user engagement and content can be optimized.


Graphic Designer

The Graphic Designer will create and design various materials for TDV’s digital assets. They will partner with the TDV’s Administration Team on creative direction for the organization while maintaining Delta’s brand guidelines. The graphic designer will prioritize, and manage multiple projects within specifications. They will work with a wide range of media and design software to perform tasks, such as retouching and manipulation of images. Events Coordinator (EC)

The Events Coordinator is key to pilot engagement within TDV. The EC will develop and plan events promoting TDV (including promoting events through social media working with both the Communication Coordinator and Graphic Designer). The EC will also be responsible for coordinating controller event participation (if possible), for each of TDV’s events. The EC will solicit feedback for, and review each event with the Administration Team. They will also stay up to date with VATSIM policies, and serves as liaison to the network and other pilot organizations. Communications Coordinator (CC)

Communications Coordinators are accountable for the public perception of TDV. Managing this perception involves developing intelligent communication strategies, understanding the importance of timing and setting, responding to crises and setbacks, ensuring that information released is consistent with the strategy at large. They will also be responsible for maintaining an awareness of organizational risks and threats.


Appendix B

Allowed Scheduled Flight Airlines The Delta Virtual allows PIREPs for the following airlines as scheduled flights:

SKYTEAM Airlines Airline Logo Flights Allowed

Aeroflot All Flights

Aerolineas Argentinas All Flights

AeroMexico All Flights

AirEuropa All Flights

Air France All Flights

Alitalia All Flights

China Airlines All Flights

China Eastern All Flights

Czech Airlines All Flights

Delta Airlines All Flights

Garuda Indonesia

All Flights

Kenya Airways All Flights

KLM All Flights

Korean Air All Flights

MEA All Flights

Saudia All Flights

Tarom All Flights

Vietnam Airlines All Flights

XiamenAir All Flights


Delta Connection Airlines

Airline Logo Flights Allowed

Compass Airlines

When branded as Delta Connection

flying at KLAX, KSEA

Delta Shuttle All Flights

Endeavor Air

All Flights

GoJet Airlines

When Branded as Delta Connection, flights at Detroit, Minneapolis/St.

Paul

Republic Airways

All Flights branded with Delta Airlines

only

Skywest Airlines

All Flights branded as Delta

Connection at KATL, KDTW, KLAX, KMSP, KLGA, KSLC,

KSEA only


Partner Airlines

Airline Logo Flights Allowed

Delta Private Jets

All flights for Chief Pilots Only

GOL

All Flights

Hawaiian Airlines

Flights within the state of Hawaii

ONLY

Virgin Atlantic

All Flights

Virgin Australia

All Flights

Westjet

All Flights

Standard Operating Procedures - The Delta Virtual

Documents

Transcript of Standard Operating Procedures - The Delta Virtual