Rehabilitation & Minor Repairs Standard Operating Procedures

Final copy – October 2020

INTER-AGENCY SHELTER SECTOR COORDINATION

WORKING GROUP

Rehabilitation & Minor Repairs Standard Operating Procedures

The document provides the standard operating procedure for the implementation of the Rehabilitation & Minor Repairs interventions in the context of Beirut Port Blast Emergency Response intervention. It was developed by a Temporary Technical Committee co-led by Save the Children, NRC, and UNHCR

with contributions from Medair, PU-AMI, Caritas, and LebRelief and from the Beirut Blast Housing, Land, and Property TTC co-led by NRC and UN HABITAT.


Contents

1 Introduction ...................................................................................................................................... 4

Article I. Definition ............................................................................................................................... 4

Section 1.01 Minor Repairs ........................................................................................................... 4

Section 1.02 Rehabilitation ........................................................................................................... 5

Article II. Objectives ............................................................................................................................. 5



Article III. Scope of Work ................................................................................................................... 7



Article IV. Phases of Levels 1 & 2 Shelter Assistance ..................................................................... 10

Article V. Phase 1: Shelter Cash .................................................................................................... 10

Section 5.01 Selection Criteria for Phase 1 ............................................................................... 10

Article VI. Phase 2 for Minor Repairs & Rehabilitation .................................................................... 11

Section 6.01 Phase 2 Implementation Modalities ..................................................................... 12

Article VII. Minor Repairs & Rehabilitation Steps.............................................................................. 14

Section 7.01 Rapid Market Survey .............................................................................................. 14

Section 7.02 Coordination with Third Parties ........................................................................... 14

Section 7.03 Implementation....................................................................................................... 14

✓ At Neighbourhood Level ..................................................................................................... 14

✓ At Household Level ............................................................................................................. 15

Section 7.04 Assistance Delivery ............................................................................................... 16

Section 7.05 Monitoring ............................................................................................................... 17

Section 7.06 Reporting ................................................................................................................ 17

Article VIII. Quality Control ................................................................................................................. 17


Article IX. Key Considerations ......................................................................................................... 18

Article X. Building Back Better and Common Areas Buildings ....................................................... 19

Article XI. ANNEX A – MINOR REPAIR/ REHABILITATION PHASE 1 TARGETING .................... 21

Article XII. ANNEX B – MINOR REPAIR/ REHABILITAITON PHASE 1 PRIORITISATION (based

on MSNA) 22

Article XIII. Annex C – Minor Repair/ Rehabilitation Phase 1 Validation ........................................... 23

Article XIV. Annex D Standards for Minor Repair Phase 2 and Rehabilitation .............................. 25

Article XV. ANNEX E: DUE DILIGENCE CHECKLIST ..................................................................... 28


1 Introduction

On 04 August 2020, an explosion at the Port of Beirut took place which resulted in massive losses in

human lives, damages to property and infrastructure, bodily injuries, and losses in the means of

livelihood, among many others. In terms of shelter damages, OCHA reports that the incident has left

72,265 apartments and 120 schools structurally damaged and 20 primary healthcare centres and six

hospitals partially or fully inoperable. This is in addition to damages to public facilities, infrastructure,

and property which are yet unaccounted for.

The aftermath of the blast was Level 1 – light – damage to 29,771 apartments, Level 2 – moderate –

damage to 17,100 apartments, and Level 3 – severe – damage to 1,144 apartments. Furthermore, the

blast afflicted 9,700 buildings within the immediate 3-kilometre radius with the impact extending as far

as 20 kilometres away. The latter include damages to common areas such as façades, hallways,

entrances, elevators, parking lots, electricity connections, shared WASH facilities including water and

sewage networks, windows and doors, walls, and fences. In addition, other facilities shared by

buildings and neighbourhoods were affected including roads, pavements, sewage networks, water

networks, electricity networks, and solid waste bins. This comes at a time when the country is facing a

financial crisis and an economic collapse and also combating the spread of COVID-19.

On 14 August, OCHA released a Flash Appeal to support in the Beirut Port Blast emergency

response amongst which $179,100,000 were requested for the Shelter sector which, if and when

granted, will support the beneficiaries via various shelter interventions including immediate emergency

weatherproofing assistance, minor repairs (this note), rehabilitation, common area rehabilitation, and

cash for rent. The document herein seeks to outline the standard operating procedures shelter actors

will follow collectively in carrying out minor repairs and rehabilitation works to ensure consistency and

coherence, including housing, land and property rights considerations, in particular regarding due

diligence processes within the shelter intervention.

Article I. Definition

Section 1.01 Minor Repairs

Minor Repairs is a shelter intervention that targets shelters inhabited by households meeting certain

eligibility criteria with ‘light’ shelter repair works to return their condition to minimum shelter standards

and therefore habitable. Ultimately, the purpose of the intervention is to build shelters back better to

meet their former safety and security, protection from the elements, privacy and dignity, and WASH

facilities standards.

The intervention is considered Minor Repair if it meets two eligibility criteria as follows:

- Nature of Repair Works: Minor Repair works are restricted to minimal shelter

interventions that would ensure that the shelter is habitable with an aim of Building Back

Better to attain the shelter’s standard existing prior to the blast (Annex C).


- Value of Repair Works: An important distinction between Minor Repairs and other shelter

interventions is the value thereof which in the current context is a Bill of quantity of

$1,5001 or less.

Section 1.02 Rehabilitation

The rehabilitation of damaged residential properties to habitable standards can be achieved with a set of

determined interventions based on the level of destruction impacting the buildings in the affected areas. As

opposed to the Minor Repairs where a limited number of components are repaired back to standard,

rehabilitation is when a wider range of components in the property require rehabilitation to mainstream

habitable standards. This guideline covers both moderate to severe damage, excluding structural damages.

The modality requires an intensive approach of due diligence and require a BOQ ranging from USD 1,500 up

to USD 4,500 per property to build back better and incorporate renovation beyond the habitable standards.

An intervention is considered rehabilitation when the following criteria are met:

- Nature of works: the shelter sustained moderate or severe levels of damage and requires

considerable resources to return its condition to pre-blast condition and better and also to improve

the condition of its facilities to standard. The works might include a wide range of interventions

including blockworks, plastering, replacement or repair of windows and doors, replacement or

repair of facilities including electrical works and WASH, tiling, painting, and weatherproofing.

- Value of Repair Works: the cost of works ranges from USD 1,500 to USD 4,500 (as an average of

4,500 $).

Article II. Objectives


The objective of the Minor Repairs intervention is to avail households residing in shelters affected by

the Beirut Port Blast and sustaining levels 1 or 2 damages with access to shelter solutions in the

short-term via a multitude of modalities to ensure that the most vulnerable households shelter needs

are met within a limited timeframe all the while preserving their freedom of choice and sense of

dignity. By the end of the intervention, beneficiaries will attain access to safety and security, protection

from the elements, privacy and dignity, and WASH as it will respond to their immediate shelter needs.

The intervention aims at achieving the following outcomes:

- Shelters sustaining Level 1 or 2 damages are repaired and habitable

- Households who once occupied shelters affected by the blast have access to shelter

whether that be via temporary relocation or repair to their residences.

- Owners renting their property and rely thereon for their livelihood yet are unable to carry

out the repair works themselves regain their source of livelihood (from rent)

1 Face value reflecting a ceiling of USD 1500 represent fresh US Dollars amount.


- Users of the property undergoing the intervention maintain their HLP rights regardless of

their tenure type, and have access to the relevant assistance/ referral if needed.

Even though the Beirut Blast shelter response aims primarily at returning the housing market in the

vulnerable communities to pre-blast levels, regain access for socio-economically vulnerable persons

affected by the blast to their places of residence, return the source of livelihood to socio-economically

vulnerable owners, and inject resources into the local economy, it also aims at safeguarding

households HLP rights indirectly via specialized counselling from HLP service providers and

facilitation of agreements formalization and amendment which while not carried out directly by shelter

actors, is referred thereby nevertheless. Tenure security is among the objectives of the response,

which is manifested, where possible, via rent freeze arrangements between tenants and landlords,

prevention of evictions, resolution of disputes arising from reconstruction liability, and facilitation of

formalization of housing arrangements for households.


The Rehabilitation of affected shelters targets shelters sustaining level 2 or 3 non-structural damages and aims

to rehabilitate them to standard condition and optimize affected households’ access to safety and security,

protection against external elements, accessibility to and within the property, and security of tenure.

The outcome of the intervention includes the following:

- Restoration and retention of the housing stock in the blast zone to allow for the return of the

displaced families to their properties,

- Improvement to the overall street and home safety in the affected neighbourhoods,

- Restoration of previously unoccupied properties due to insufficiency of standards and re-

introduction thereof into the market to increase the stock of affordable and secure housing.

- Protection of the HLP rights of individuals and households residing in the affected neighbourhoods,

regardless of their tenure type.

Key considerations that will be upheld throughout implementation include the following:

1. People-centred approach within the realm of the do no harm principle: All works must take into account the

preferences of residents with regards to location of facilities (e.g. outside toilet or kitchen), the layout of living

and sleeping spaces, and preferred materials. However, interventions must ensure that the rights of all residents

to perform household activities with dignity are respected.

2. Inclusion pf PwSN: Adaptations must be performed as required to allow for the dignified access to the shelter

and use of its facilities for persons with limited mobility.

3. Health and safety: Although asbestos is widely used and preferred by many beneficiaries for its insulating

qualities, exposure to asbestos has devastating impact on health. Given the high risk of future damage,

humanitarian interventions must aim to minimize the use of and exposure to asbestos. Asbestos sheets should

not be used to repair or replace roofs. Handling asbestos without protective measures is harmful to health and

– all dismantling and disposal of asbestos should be done by trained personnel, and not the beneficiaries.


4. Structural works: This guidance only applies to buildings which are structurally sound and do not require major

structural works such as foundations, additional floors, or building extensions.

5. HLP mainstreaming: The housing, land and property issues faced in the affected neighbourhoods must be

taken into consideration when works are carried out. The intervention should contribute to mitigate a future

eviction, further displacement, or the prevention of an occupant to maintain and protect their HLP rights. The

intervention should not exacerbate pre-existing disputes or lead to the creation of new disputes between

landlords and occupants. For this purpose, HLP due diligence activities should be carried out, through the

verification of the property ownership and usage rights prior to the implementation of the shelter intervention,

in order to protect owners and tenants as well as organizations implementing shelter activities by ensuring that

beneficiaries are in lawful possession of the property and provide their consent to minor repairs and

rehabilitation activities and thus to avoid later disputes or issues of liability for owners, tenants and third parties.

Article III. Scope of Work


Since Minor Repair works are minimal shelter interventions to ensure habitability, the scope of repair

work would be limited to:

a) Carpentry, or Aluminium or Steel work – repair, or complete replacement, of doors, windows

and frames, including glass.

b) Concrete and block work – for minor filling and making good, but not structural repair.

c) Electrical work – replace lights, sockets, toilet fan, circuit breakers and associated wiring to

restore access to public supply.

d) Sanitary and plumbing works – replacement of WC, basin, kitchen sink, water tanks, taps and

associated pipe work, to restore basic access to facilities.

e) Plastering – including around windows and doors and to cover exposed reinforcement.

f) Tiling – floor and wall tiles in kitchens and bathrooms.

Not all these items would necessarily be done in any one intervention and may be prioritized in

accordance with the sequence indicated above.

The diagram below gives an overview of the process of minor repairs in the context of the overall

rehabilitation phase and described in the sections below.


Rehabilitation of Residential Buildings encompass a more extensive range of works than that of Minor Repairs

and includes:

a) Carpentry, glass, Aluminium or Steel work: repair, or complete replacement, of doors, windows and

frames, including glass. Including both internal and external doors and windows as well as bathroom

doors.


b) Concrete and blockwork: for major wall filling and introduction of non-load-bearing elements (internal

and external walls) or minor-load-bearing elements (window and door lintels), excluding structural

repair.

c) Electrical work: replace lights, sockets, toilet fan, circuit breakers and associated wiring to restore

access to public supply.

d) Sanitary and plumbing work: replacement of WC, basin, kitchen sink, water tanks, taps and associated

pipe work, to restore basic access to facilities.

e) Plastering work in case of minor cracks, requiring the rubbing, repairing and reinforcing of steel

reinforcement in limited areas of slabs, columns and beams and their subsequent insulation with epoxy

prior to plastering.

f) Tiling: floor and wall tiles in kitchens and bathrooms.

g) Safe dismantling and disposal of temporary roof and wall structures such as zinc and asbestos and their

replacement with sandwich panels and bitumen sheets (Onduline).

h) Introduction of accessibility elements such as ramps, redesigning of toilet layouts, and railing.

i) Replacement or installation of safety elements such as staircase rails, balcony windows/doors steel

defences.


Level 1 – Light

Damage

Level 2 - Moderate

Level 3 -

Structural

Targeting

MSNA

Minor repair/

rehabilitaiton

Phase 1

Assessment

Unified

Technical

Assessment

& BOQ

Minor repair Phase 2

Monitoring

Structural Rehabilitation

Monitoring

Rehabilitation

Assistance Assistance


Article IV. Phases of Levels 1 & 2 Shelter Assistance

Shelter Assistance can be divided into two phases: Phase 1 and Phase 2.

Article V. Phase 1: Shelter Cash

Minor repair/ rehabilitation phase 1 is a non-conditional cash transfer of $600 per shelter. Receipt of

minor repair/ rehabilitation phase 1 does not exclude HHs from receipt of other forms of shelter

assistance. This shall be a one-time cash payment up to $600 per shelter. Minor repair/ rehabilitation

phase 1 shall be through ‘shelter cash’ provided to HHs to contribute toward immediate housing

repairs (specifically window and entrance door repair or replacement & glass replacement). Minor

repair/ rehabilitation phase 1 provides an injection of capital to households to permit access to the

housing market by facilitating procurement of materials and labour for repair works and also to

liquidity to respond to immediate shelter needs.

Section 5.01 Selection Criteria for Phase 1

Targeting for assistance and eligibility for minor repair/ rehabilitation phase 1 will be based on the Multi-

Sectoral Needs Assessment (MSNA) database and will use four criteria including Geographic Poverty

Index, damage level, residence type (owned versus rented), and socio-economic situation.

Targeting is undertaken to determine that the:

- apartment/ unit in which the HH resides has level 1 or level 2 damage - household is responsible for undertaking repairs - household has a level of socioeconomic vulnerability

The information used to inform the above is:

- geographic poverty index filter - multisectoral needs assessment (LRC, IA IM, UNHCR shelter, shelter sector partners) - phone validation (where required)

• Automatic Inclusion: Households are automatically included for minor repair/ rehabilitation (phase 1) assistance (i.e. shelter cash) if they reside within geographic locations categorized as ‘all or majority poor’ and have experiencing either level 1 or level 2 damage.

Minor Repair/ Rehabilitation

Phase 1

Minor Repair Phase 2

Rehabilitation Phase 2


• Automatic Exclusion: Households are automatically excluded from minor repair/ rehabilitation (phase 1) assistance (i.e. shelter cash) if they have experienced level 0 (no damage) or level 3 (severe damage). With the latter the case may be referred to cash for rent.

• Validation: Households require validation (via phone) if they reside within geographic locations categorised as ‘no poor through half half’ and if they have experienced level 1 or 2 damages. The purpose of the validation is to determine that the HH is responsible for repairs and that they do not have the means to undertake.

• Sequence of Assistance: HHs may be directly targeted with minor repair phase 2 works without having been targeted with minor repair phase 1.

Prioritisation: Depending on the capacity of the actor intervening in the specified shelter sector

allocated area of intervention, prioritization criteria may be applied to ensure that the most protection/

health vulnerable are targeted first. Refer to Annex A, B and C for details of shelter targeting,

prioritization and validation.

Article VI. Phase 2 for Minor Repairs & Rehabilitation

The intervention will be implemented via four modalities including the property owner-led approach,

tenant-led approach, contractor-led approach, and direct implementation (agency-led) as outlined

below. The cost for each modality of intervention will be based on the same unit cost issued after a

market assessment. Those will include the cost of material and the manpower.

Damage level 1 – light

Level 1 presents minor damages to property, any level of building damage such as broken glass, broken

doors, locks, collapse of false ceiling. There are no structural damages in this level. The shelter remains

habitable by the family with no or minor compromises on safety, security and access to services,

including water, sanitation and electricity.

Damage level 2 – moderate

Level 2 presents moderate damages to property, obviously of quantity more than Level 1, but again

with no structural damage. In this level the household is either not habitable and/or habitable with safety

and security of the premises significantly compromised. Services including water, sanitation and

electricity are not or may be only partly accessible.


Minor repair phase 2 will address the most inadequate living conditions and will focus on the provision

of adequate protection from cold and wet weather, improvement of tenants’ privacy, hygiene, and

security, and provision of access to WASH facilities and electricity.

In terms of damages, 63 per cent of the affected households sustained damage to external doors, 52

per cent experienced shattered glass of windows and/or doors, and 23 per cent of households

reported damage to key structural components, such as columns (13 per cent) and beams (10 per

cent) (OCHA, 2020). In view of the damages resulting from the blast, the ceiling for minor repair

phase 2 assistance is $1,500, whereby any intervention that costs beyond that ceiling up to an

average of $4,500 would be considered as Rehabilitation.

Minor Repairs and Rehabilitation could be conducted in residential and non-residential buildings and

include the provision of materials, based on sector-wide unified technical assessment and bill of

quantities that includes re-establishment of window frames, glass installation, door frames, door

installation, installation of temporary partitions, fixing of false ceilings, and plumbing/electrical works

and connection to electric grid.

Section 6.01 Phase 2 Implementation Modalities

The intervention will be implemented via four modalities including the property owner-led approach,

tenant-led approach, contractor-led approach, and Direct Implementation (agency-led) as outlined

below.

• Owner-led Approach

The owner is in charge of the implementation of the works agreed with the partner and the tenant and

will implement the works by himself or hire a contractor to do so. The payment modality is via bank

cards or cheques and in multiple instalments which usually are two in total.

• Tenant-led Approach

In this approach, the tenant will be in charge of implementing the works agreed with the owner and

the partner agency and will receive the payments for repair works which will be via bank cards or

cheques or any other modality the partner chooses and offers the best value for money.

Is the shelter affected by the blast?

Is the HH socio-economically vulnerable?

Is it possible to get the owner’s approval for repair/rehabiitation

works?

level of damage

HH Selected for Rehabilitation

programme up to 4500 $ BoQ

(average)

HH selected for Minor Repair

Programme up to 1500 $ BoQ

Level 2

Level 1


Both modalities including owner-led and tenant-led offer tenants or owners with a source of livelihood

which are much needed in the disaster-stricken city. Furthermore, the selection of modality will have

to be carefully done based on a clear explanation of the payment methods and the value that is

ultimately delivered to the beneficiaries.

For both modalities mentioned above:

• Those modalities present the advantage to inject cash directly to the tenant or the owner who

might be both suffering in term of livelihood, but it needs to be carefully discussed with all partners

and planned carefully.

• Modalities involving cash transfers must adhere to the Cash TTC guidelines on the currency of

transfer and the modality thereof. In the context of the Rehabilitation and Minor Repairs of

Shelters in the Beirut Port Blast, the currency of transfer is US Dollars.

• Contractor-led Approach

This approach would allow the partner the opportunity to control the quality and pace of implementation and

also grant tenants the opportunity to repair their residence in case the property owner is not willing to and they

have no means or capacity to do so either. The contractor-led approach allows both owner and tenant an

opportunity to repair the shelter in case of the lack of resources, willingness, or capacities to undertake repair

works in any scenario.

In case of contractor led rehabilitation, the following will be recommended:

• Select supplier(s) responsible of all the scope of work (electricity, plumbing, metallic work,

aluminium work…);

• Having several contractors validated or 1 supplier with capacity to have several teams working

together;

• Present the work to be implemented in each shelter and agree with the tenant and owner on the

technical specification of items to be used (ex. considering heritage).

• Direct Implementation (Agency-led):

Agencies can also support the implementation of rehabilitation and minor repairs works through direct

procurement of materials (wood, aluminium, glass, cement, plumbing tools, electricity kits, etc.) and provide

the repairs through a recruited team of technicians, skilled and unskilled labour. The team responsible for

repairs processes the works in equipped workshops administrated by the agency and is responsible for the

transportation and installation of the items into the damaged properties.

• Key Considerations:

While Minor Repairs Phase 2 encompass a scope of works that do not require substantial engineering or

resources capacities, all of the above modalities are advisable based on the policies and capacities of the

shelter agencies. However, given that Rehabilitation entails a more significant liability in terms of the safety of


the building elements, it is advisable that the works are led through contractors with proven capacity to

implement the works up to standards.

Article VII. Minor Repairs & Rehabilitation Steps

Section 7.01 Rapid Market Survey Actors/partners conduct a market survey to determine the availability of construction materials

and their average prices in the market, locate the suppliers, and share the map of suppliers

with the beneficiaries of Phase 1 of the response and for shelters where a tenant or owner-led

approaches are adopted.

Section 7.02 Coordination with Third Parties Prior to carrying out any implementation work, coordination with relevant authorities is

paramount to a successful implementation practice. In view of the complexity of the Beirut Port

Blast situation, multiple actors are involved and include, but not limited to, the following actors:

- Municipalities

- Lebanese security forces including Lebanese Armed Forces and Military Intelligence

- Ministries including Ministry of the Interior and Municipalities, Ministry of Culture, Ministry of

Defence, Ministry of Social Affairs, and Ministry of Public Works.

- Inter-Agency Coordination Unit

- UN agencies, INGOs, national NGOs involved in the Emergency Response

May it be noted that the coordination process is multifaceted and doesn’t exclude any of the above-

mentioned actors whereas coordination must take place with all those actors simultaneously.

Section 7.03 Implementation

a) Analysis of LRC Data, or MSNA: Actors analyse the MSNA to understand the needs within

their zones and prioritize zones or neighbourhoods within their zones for assistance.

b) Identification & Assessment Approach: Partners decide on the approach to undertake in

carrying out assessments and may use one or many of the following means or any other

mean that is deemed suitable to identify the most vulnerable shelters.

i. Shelters surveyed by LRC via MSNA

ii. Visual identification of buildings most affected by the blast

iii. Door-to-door assessment of households in a neighbourhood

iv. Referrals from humanitarian actors for shelters hosting vulnerable households

b) Targeting Criteria

✓ At Neighbourhood Level

On Neighbourhood level, two aspects of vulnerability should be considered and prioritized, i.e. the

overall socio-economic vulnerability at community level (from the point of view of demining

capacity to mobilise local resources to cope with the impact of the blast); in addition to the level of

damage incurred at neighbourhood level. The overall level of vulnerability in a designated

neighbourhood dictates the level of vulnerability at household level. In other words, vulnerable


households in middle-income neighbourhoods could be seen as generally less vulnerable than

other households in mostly poor neighbourhoods. The selection of the former family should be

evaluated in relativity to the socio-economic level of the neighbourhood, regardless of the

comparative level of vulnerability with the latter households.

The approach that is community-needs-based approach is intended to provide a clear selection

criterion at local level, thus enhancing accountability and facilitating clear communication with the

affected population.

✓ At Household Level

At household level, Shelter agencies shall prioritise, while incorporating (as mentioned above) the

overall communal vulnerabilities, the below profiles, given their limited capacity to implement works

without assistance:

1. Families displaced by the blast away from their place of residence

2. Families under the threat of eviction directly/indirectly because of the blast

3. Households with confiscated IDs and invalid residency visa

4. Households headed by an elderly individual, or restricted to elderly persons

5. Family with one or more members that have a serious medical condition

6. Families headed by Persons with Disability (PWD) or limited to PWD and caregiver

7. Victims of discrimination due to gender, status, nationality, or age

8. Households with income level or capacity significantly lower than repair or rehabilitation cost

(mostly those with level 2 and 3 damages).

9. Families hosting individuals after the explosion.

10. Female head of household.

11. Marital Status: if separated/widow OR single and above 60.

12. Occupancy: if hosted.

13. Households above 60 years old after explosion.

14. Children below 5 years old after explosion.

15. Difference in number of people: if there is an increase in the number of people hosted after

the explosion.

16. Presence of pregnant/lactating women (number of pregnant/lactating women, if women

needing maternal and child health consultations, if there is no access to enough and nutritious

food for pregnant/lactating women and children under 5, if there’s no access to milk/formula).

17. Presence of separated/unaccompanied Minors.

18. Pre-existing chronic conditions (number of household members with chronic illness).

19. Disability: If any

20. Having multiple disabilities (on any item of the Washington or having a mental/physical

disability; OR if there are more than two disabilities in the same household and there are

more than one member living in the house after the explosion, as we cannot make sure if this

is the same person or a different one).

21. Decrease of the generated income before disaster.


22. Job loss after the disaster.

23. Household not receiving cash assistance.

24. Household not receiving shelter assistance/relocation.

25. Gender based violence case.

c) Assessments: Actors carry out an assessment of the shelters in their targeted areas, enter

the information into a database, and determine eligibility for assistance and the recommended

assistance type.

d) Due diligence activities: Due diligence is ‘’a process of research and analysis in any given

situation to avoid harm to other persons or property’’2. It helps to ensure that beneficiaries are

in lawful possession of the property object of the shelter intervention and provide their

consent. Therefore, staff conducting the shelter assessment should also carry out due

diligence activities by completion of the due diligence checklist (refer to the Annex E) prior to

the provision of the assistance. Staff should collect as many details as possible about the

property usage: if available, written documentation should be obtained. If not available, other

details can be verified with other parties such as the Land registry, a mukhtar, the municipality

and other actors.

Section 7.04 Assistance Delivery

Clearance of Beneficiaries’ List: In case the zone of intervention is shared between more than one

actor however, planned beneficiaries must be cleared first to ensure that they haven’t received similar

assistance from another party or will receive it in the near future and is something that could be done

via communication among partner agencies and the inter-agency.

Those households eligible for shelter cash are referred to the relevant assistance provider while those

eligible for minor repairs phase 2 works or rehabilitation are referred for cash transfers assistance for

owner or tenant-led modalities, to a contractor, or to staff for follow-up.

Signing of a shelter beneficiary agreement: A written lease agreement should be promoted (if not

available yet) with the direct involvement of the parties (tenants and property owners) to ensure that

the intervention preserves the HLP rights of the occupant and doesn’t lead to future disputes. (This

can be elaborated based on whether the LCRP arrangement is adopted as is or another *new* one is

customized for this response; ideally, it should have a commitment to not increase rents, to not amend

the pre-existing contractual agreement between landlord and tenant, to maintain the apartment in

good condition after the intervention is completed, to not evict without due process is followed. The

goal of the agreement is to ensure the intervention not only restores the housing unit to liveable

standards, but also to ensure that pre-blast occupants maintain their tenure security.)

Handover of Works: For owner and tenant-led modalities, actors deliver the payment instructions to

the beneficiary, provide the map of suppliers in the targeted zones, explain and hand a copy of the

BOQ with a proper explanation of works required for the shelter, and explain and sign the contract

therewith to agree on the terms of engagement including timeline, commitments, and legal framework.

In a contractor-led modality, the assessment results are handed over to the contractor to launch

implementation works while in a Direct Implementation modality, the assessment results are handed

over to technical staff for follow up.

2 Land rights and shelter. The due diligence standard, December 2013, Shelter Cluster.


Referrals: in case HLP issues are identified (ex. disputes between tenants and owners, eviction

threats, lack of lease agreements, lack of property documentation) prior or during the assistance

delivery, cases can be referred to legal actors intervening in the affected areas in order to conduct an

assessment of the HLP situation and provide information, counselling and legal assistance tailored to

each case.

Section 7.05 Monitoring

To ensure the quality of the response, monitoring via phone will be carried out for Phase 1

beneficiaries while field monitoring will be carried out for Phase 2 assistance. This is in order to gauge

the proper implementation of the programme and ensure that the repair works are carried out

according to set quality standards, on time, and in compliance with the contract. To capture the impact

of the intervention, photographs will be taken by actors prior and after the intervention and included in

the shelter files for verification purposes.

After the completion of works, post intervention monitoring is carried out to gauge the effectiveness of

the programme in meeting beneficiaries needs and is an activity that is conducted three months after

the end of the shelter works to allow for its the impact to be exerted. Post-intervention monitoring will

include inquiry about the implications that the intervention could have had on the HLP situation of the

household. The implications to monitor include the following: a rent increase (applied or foreseen),

breach of signed agreement (if applicable), an eviction threat or an eviction notice received, arising

disputes, sale of the property without the knowledge of the tenants, property not maintained or

returned in agreed-on state, lack of access to mediation or legal assistance. It is important to institute

clear referral lines for arising disputes or HLP issues prior to starting implementation phase and then

monitoring phase, and ensure to make these lines are fully accessible to the beneficiaries (best to

refer to existing referral mechanisms within the coordination structure).

Section 7.06 Reporting

In order to avoid the duplication of assistance, report on the progress of shelter assistance to the

inter-agency and donors, and gauge progress towards set-targets, actors will report their

achievements on the Activity Info portal and to the Beirut Port Blast Coordination forum on a weekly

basis.

Article VIII. Quality Control

Technical and BoQ information from the assessments are compiled into a 123 Survey and applied on

collector app to pin down GIS location. This allows duplication verification and ranking of physical

conditions. The data is shared once per week with the Coordinator to avoid the duplication of

assistance and ensure compliance with the division of areas of coverage. Shelter Technician /

Engineer will prepare BOQ for shelter repair or rehabilitation in consultation with beneficiaries as per

technical inspection. The BoQ template includes a standard list of Shelter and WASH items that

address immediate needs and is standardized across all actors partaking in the response. In a similar

fashion, a standardized database will be used by actors to input the data to allow for a proper

comparison of data and standardization of approach to data collection.

Quality Assurance through-out the Program

1. Quality Assurance of material and workmanship

a. Phase 1: Provision of list of market assessment to the right holders will be procuring

the material or contracting a contractor and checking its quality personally. If

possible, partner is to visit the right holder a specific number of times to support the

quality assurance of materials, while considering capacity and efficiency of human

resources.

b. Phase 2: Material are to be assessed by the procurement through a check of samples

to avoid loss of money and time


2. Quality assurance and support during the implementation

a. Technical staff should inspect the site during the implementation process to ensure

accountable implementation of works and the quality of the works, as per the BoQ.

Your organization should conduct at least two monitoring visits, one in the middle and

one at the end of the project.

b. Ensuring that materials are stored properly and that waste is minimal

c. Ensuring that health and safety practices are being implemented and maintained, for

example CoVID 19 precautionary measures.

d. Ensuring that the works are being implemented and completed as per the agree

standards.

e. Filling all necessary technical monitoring tools (completion certificates, casting

permits, payment instalments)

f. Picture during the implementation

3. Quality assurance once the works are concluded

a. Independent review of the work should be completed by a member of the staff that

was not previously involved in the rehabilitation or repair of this exact housing unit to

insure impartiality

b. Issuance of a certificate of completion of work signed by both the partner and the

right holder

4. Program Evaluation

The following indicators can be used for the evaluation, to determine if the implementation meets the agreed objectives and standards:

• Where tenants in the shelter prior to repair or rehabilitation works and are they (still) in the shelters thereafter?

• Have rental payments changed since the repair of the shelter?

• Are the shelters as per the standards before the blast?

• Do tenants report feeling safe in the repaired or rehabilitated shelters?

Article IX. Key Considerations

Some key considerations partners must consider when carrying out Minor Repair and Rehabilitation

works include the following:

- Consultation with Stakeholders: Participatory approach is paramount and close consultation

with the beneficiaries is a must for the intervention to succeed, whereas stakeholders including

tenants and/or owners are involved in the design of the repair modality and the type and quality of

works implemented in their shelters. The approach allows for the fulfilment of beneficiaries needs

and for a faster implementation as beneficiaries are involved in the decision-making process and

have therefore vested interest in its completion on time and at the right quality.

- Preservation of Heritage Elements of the Shelters: Beirut is a multi-cultural city dating back as

early as 3,000 BC and includes a myriad of cultural sites that reflect its rich heritage and cultural

complexity. Particularly outstanding are the structures erected in the early-to-middle 20th century

which define the cityscape and give Beirut its own culture which makes up its heritage. In the

aftermath of the blast, many heritage sites including residential buildings have been damaged

with many beyond repair. As thus, it is particularly important for shelter actors to ensure that the

heritage of the shelters is preserved even if at a higher cost than otherwise possible. This mission

involves consulting with municipalities, UNESCO, Ministry of Culture, Directorate General of

Antiquities, Beirut Heritage Initiative and contractors on the best way to repair shelters yet also

maintain the heritage. Examples of ‘tailored’ actions that could be undertaken in this context

include the following:

o Using the same quality and type of material as those of the original shelter.

o Deploying contractors who are specialized in the repair of heritage sites or using

contractors who can access material necessary for repair works.


o In case of inability to identify material that is similar to the original one, repair the ‘old’

material to ensure the preservation of the heritage identity.

Figure 1 Heritage buildings in Beirut affected by the Port Blast (UNESCO)

- Preservation of Buildings Typology: Equally as important as the heritage of the building, the

typology of the building must be preserved which entails keeping the exterior of the building

identical to its pre-blast situation and to other buildings in the neighbourhood and this is in order to

preserve the ‘local culture’ of the neighbourhood and minimize and of possible eliminate the

impact of the blast thereon.

- Accessibility for Persons with Specific Mobility Needs: When carrying out repairs or

rehabilitation works, the mobility needs of persons with disabilities must be taken into account to

ensure that they can access all the facilities in the shelter and all the spaces thereof. Furthermore,

their safety must be ensured via elimination of shelter elements that pose a risk to the persons

wellbeing including holes in the floors, exposed wires, and frail or unstable WASH fixtures, among

other risks.

- Housing, Land, and Property Laws: The HLP laws in Lebanon are quite complex and especially

so in Beirut where a variety of factors come into play and which must be taken into account when

providing shelter minor repairs or rehabilitation for beneficiaries. Availability of ownership proof

must be precondition for assistance and so is the compliance of the repair or rehabilitation works

with the local laws and regulations. Considering the importance of HLP in the shelter sector,

actors must be wary to include them as an integral component of the shelter minor repairs or

rehabilitation works as the impact of the assistance is equally as important as its legality and

sustainability. The impact is equally important in terms of ensuring that the HLP rights of the

occupants are not compromised. As such, the intervention contributes to the return of the affected

or displaced households to living in adequate standards of living, and ensuring that their tenure is

secured.

Article X. Building Back Better and Common Areas Buildings

Even if a sufficient cash assistance is available to meet minimum needs, additional measures may be

needed to ensure a wider coverage of blast damage to include beautification elements such as painting

and tiling while adhering to the BoQ ceiling. Recommended or actual changes to building standards or

common building practices as a result of the blast should be applied in consultation with local

authorities and the affected populations.

For the interventions that partners plan, Disaster Risk Reduction will be systematically considered. This

involves not only “build back better” in regard to hardware, i.e. more resilient houses, but particular

emphasis will be given to the strengthening of human capacities so that they are also better prepared

in case of future events.


Ultimately, it is the purpose of the Minor Repairs and Rehabilitation works to not only return the

damaged shelters to their pre-blast condition but also to ensure that shelters conditions meet the

standard of weatherproofing, WASH, safety, security, electricity, accessibility, and privacy.


Article XI. ANNEX A – MINOR REPAIR/ REHABILITATION PHASE 1 TARGETING

1. LRC MSNA database shall act as the primary source of information.

2. Geographic poverty index is applied based on profiling/ vulnerability undertaken by UN-

Habitat.

3. Damage level (0, 1, 2 or 3) is determined based on shelter criteria applied to the results of the

MSNA.

4. See Annex C

Apply

Geographic

Poverty Index

Filter(2)

Half half/

Minority Poor

All Poor/

Majority Poor

No Poor

Apply Damage

Level Filter(3)

Damage Level 0

(No Damage)

Damage Level 1 or 2

(Light or Moderate)

Damage Level 3

(Severe)

Excluded

Excluded Refer to

‘cash for rent’

Apply

Vulnerability

Scoring(1)

Apply vulnerability scoring (0 – 9) to MSNA dataset. Filter batch within

UNHCR/ partner geographical area of coverage for rehab/ minor repair

Yes

Included for

Verification

Tenanted/

Hosted &

Living in unit?

Owned &

Living in unit?

No

Yes

No

See validation Qs below

Rapid Phone

Validation(4)

Responsible and

no means to repair

Not responsible or

with means to repair

Excluded Included


Article XII. ANNEX B – MINOR REPAIR/ REHABILITAITON PHASE 1

PRIORITISATION (based on MSNA)

Scoring is applied based on a ‘yes’ ‘no’ system whereby a score of 1 is given for yes and a score of 0

for no. The protection/ health related questions ask if the HH has;

a) Elderly member(s);

b) Separated/ unaccompanied children;

c) Member(s) who are pregnant or lactating;

d) Member(s) with chronic illness;

e) Members in need of chronic illness medication;

f) Member(s) with a disability;

g) No access to healthcare;

h) Shelter damage;

i) Area poverty index (all poor area, majority poor, half poor).

As such, a total of nine points may be allocated to a HH in which the above vulnerabilities/ factors

coalesce. Targeting will be undertaken based on a ‘bottom up’ approach with the most ‘vulnerable’

HHs prioritized i.e. those scoring the highest.

No specific threshold (0-9) threshold is stated. Rather a bottom up approach shall be used targeting

HHs who have scored highest first. Disbursement and selection of cases (through bottom up) will be

limited only by the resources of partners in addition to the distribution capacity of partners when

distributing cards to eligible HHs.

Of the prioritized HHs (i.e. scoring highest) within the sector allocated geographical boundary of for

minor repair and rehabilitation, the shelter partner filters those having experienced level 1 or 2

damages. Households who have

a) Applying geographic area of intervention ‘boundary’ (allocated by shelter sector) for minor

repair & rehabilitation for each shelter partner;

b) Filtering HHs subjected to damage level 1 and damage level 2;

c) Determining hosting/ tenancy situation and responsibility/ means to repair.

Automatic inclusion will require a verification procedure, whereby biodata and confirmation of the need

and willingness of receiving assistance is collected. This step would be particularly required should the

payment modality be through OMT or any over-the-counter financial service provider.

Validation for minor repair and rehabilitation phase 1 (i.e. shelter cash) is required when a household is

residing in a geographic location which is categorized ‘half half’ or ‘minority poor’, if the HH has been

recorded as experiencing level 1 or level 2 damage, to determine if the HH recorded is responsible for

repairs, and to determine if the HH recorded has the means to undertake the repairs required.

Refer to Annex C for details of the rapid phone validation questions.


Article XIII. Annex C – Minor Repair/ Rehabilitation Phase 1 Validation

The following are the proposed rapid phone VERIFICATION questions:

A) Can you confirm your name/phone number and location?

- If NO, exclusion

- If YES, can you spell out your name as indicated on your national ID document

- If YES, can you confirm the number of your national ID document (as required by the

FSP)

o For non-Lebanese we will need info on the passport number/ or relevant

document number as per FSP requirement.

B) Were you able to fix the minor damages to your home? (ie. windows, doors, etc.)

- If YES did this incur debt/financial constraint on your family?

- If NO, move on to the next question

C) Are you still residing in the damaged home?

- If YES, would providing you with a financial sum assist in rehabilitation of your home?

- If NO, is it due to financial constraints that did not allow you to fix the damage?

o If yes, continue to question D

o If no, inquire the reasons and refer to Protection as necessary.

D) Would you accept a financial sum to fix the damage?

- If YES, move on to next question and collect family’s informed consent to share data with

FSP

- If NO, Exclusion (follow up question: Would you be interested in being referred for a cash

for rent program?)

E) Are you above 18 and able to personally collect the cash assistance from XXX?

- If Yes, Inclusion

- If No, referred to a home-visit

The following are the proposed rapid phone VALIDATION questions;

a) Can you confirm your name/phone number and location?

- If NO, exclusion

- If YES, can you spell out your name as indicated on your national ID document

- If YES, can you confirm the number of your national ID document (as required by the

FSP)

o For non-Lebanese we will need info on the passport number/ or relevant

document number as per FSP requirement.

b) Confirmation of outline of damage realized

c) For owned, tenanted or hosted; confirm if the contact is responsible for repairs

• If yes, go to d)

• If no, excluded

d) Were you able to fix the minor damages to your home? (ie. windows, doors, etc.)

- If YES did this incur debt/financial constraint on your family?


- If NO, move on to the next question

e) Does the family assessed have a stable income?

f) What was the family’s average income in the 3 months prior to the blast?

g) What is the household’s monthly expenditure on average (for basic needs, such as food,

shelter, medical expenses, etc.)?

h) Does the family have any accessible saving? If yes, how much?

i) Is the family in debt? If yes, how much?

j) Would you accept a financial sum to fix the damage?

- If YES, move on to next question and collect family’s informed consent to share data with

FSP

- If NO, Exclusion (follow up question: Would you be interested in being referred for a cash

for rent program?)

k) Are you above 18 and able to personally collect the cash assistance from XXX?

- If Yes, Inclusion

- If No, referred to a home-visit

Prioritization of disbursement may also consider protection elements included in the LRC assessment, including presence of: elderly in the household (particularly the living alone), people with disability, and/or with chronical illnesses, and single women HoH living with children.


Article XIV. Annex D Standards for Minor Repair Phase 2 and Rehabilitation

Shelter Space

• The Sphere technical indicator of 3.5 m² per person excluding kitchen facilities, corridor, and

bathrooms, will be respected.

• Separate and secured Rooms for families of 4-6 persons for privacy reasons. For privacy,

alternative to provide soft partition wall i.e. curtain will be provided to provide privacy for HH of

more than three persons.

Roof

• Waterproof, where feasible within the budget

• Sealed with proper drainage, where feasible within the budget

Walls

• Dry walls

• Internal partitions must be provided to separate sleeping/living areas from bathrooms and

kitchens

Floor

• Dry floors

• Improvements to uneven concrete surfaces should be considered for beneficiaries with limited

mobility, or who require mobility aids

Windows

• Each room will have at least one opening window for better natural cross ventilation and

potential exit

• Single glazed with minimum surface area of 1.5 m² per window

• Outside permanent Aluminium or PVC

Electricity

• Access to electricity (generator, municipality network)

• At least 1 lighting point and 1 socket outlet per housing unit

• 1 fuse box per housing unit

Kitchen

• 1 water point

• Minimum 1 cooking flame per Household

• Work surface for food preparation, possibly integrated around kitchen sink

Water Supply

• 35 litres max of domestic water per person per day for all needs including 2-3 litres from total

are dedicated for drinking.

• Hot water is optional


• Water storage capacity of 1000 litres minimum per SSU

• Water fittings should be specified to minimise water use

• Water saving or self-closing taps (spring or pressure type) shall be considered

• Water saving showers and toilets should be considered

• Water tanks should be equipped with float valves (in case of network supply) or float switches

(in case of pumped supply) to prevent overflowing

• Leaks at building level will be found and fixed

• If possible the installation will allow filtrated grey water to be reused for toilet flushing

Sanitation

• Toilets: 1 per 5 persons with hand washing basin to be provided close to the toilet

• Toilet/bathroom located at the same floor of the Housing Unit(s)

• Toilet/bathroom should be enclosed and private and separate from sleeping or food preparation

area to avoid faecal-oral contamination.

• Toilet/bathroom with smooth concrete floor or tiled including adequate drainage

• In case of communal toilet, toilet will be gender-segregated.

• Shower: 1 per 5 people

• Wastewater disposal should be by connection to a septic tank, existing network, improved pit

latrine or other recognised means. Note: formal approval is required from the relevant local

authority when connecting to an existing network.

• Water storage tanks should accommodate for provision of at least 70 litres per person per day,

taking into account regularity and volume of supply.

• As defined by the WASH Working Group, floor surfaces within latrines/bathrooms should have

adequate drainage and be floored with smooth concrete or tiled in order to allow easy cleaning

and improve hygiene.

• Sanitation facilities should be enclosed and private and separated from sleeping or food

preparation areas to avoid faecal-oral contamination.

• Wastewater disposal should be by connection to a septic tank, existing network, improved pit

latrine or other recognised means. Note: formal approval is required from the relevant local

authority when connecting to an existing network.

Drainage

• The storm water drains has to be kept clear

• Toilet/bathroom with adequate drainage

• Wastewater disposal should be collected either in holding tank or septic tank or connected to

existing sewage network

Solid Waste Disposal

• Access to a waste container < 50 meters from the dwelling.

Safety

• 1 x 5 to 8 kg fire extinguisher in kitchen


• 1 fire blanket per family room

• 1 broom to fight fire

Specific needs of PwD

• PwD who use a wheelchair or have limited mobility should be allocated shelters with obstacle-

free access including smooth ramp, on the ground floor when possible, and with sufficient

turning space in the toilet and kitchen.

• PwD with limited eyesight should have step edges in their shelters painted with a white strip for

visibility, if appropriate

• Low level hand wash sinks should be considered for PwD with limited reach

• PwD may also be referred to a specialist agency for further support


Article XV. ANNEX E: DUE DILIGENCE CHECKLIST

Section 1: Instructions on Conducting Due diligence:

Due diligence is the process of confirming property ownership or usage rights. It helps protect owners and tenants as well as

organizations implementing shelter activities by ensuring that beneficiaries are in lawful possession of the property and thus

avoids later disputes or issues of liability for owners, tenants and third parties. This assessment form aims to establish

reasonable legal certainty about property rights for beneficiaries prior to any interventions such as shelter repair,

rehabilitation, cash for rent or other services.

Due diligence is carried out through:

A. Interviewing the landlord / owner of the property / legal representative

B. Interviewing the tenant / resident / user of the apartment or house

C. Obtaining information to confirm the right of ownership or possession of the property, including through corroboration

with other parties or officials

D. Ensuring there are no disputes or conflicts over the property which could raise issues of liability

Staff conducting the due diligence assessment should complete this form prior to the provision of assistance. Where possible

written confirmation of ownership or tenancy rights should be obtained, such as through a copy of property title, utility bills or

a lease contract. However due to the complexity and sensitivity of property issues as well as the frequent informal usage

arrangements, it may not always be possible to obtain written documents. In this case, staff should collect as many details

as possible about the property ownership or usage arrangements in order to make a correct assessment.

If there is formal proof of ownership and confirmation of tenancy in tenancy cases there is no need to obtain any further

information. However if there is no written proof or the ownership/tenancy situation is not clear, it is necessary to verify with

other parties, such as with a mukhtar, the Municipality or other actors.

Documents to prove ownership/tenancy or right of usage.

The following documents can be used to confirm ownership or usage rights over property:

• Land Registration Deed (Taboo)

• Contract of Sale

• Property Deed

• Partition deed

• Real estate certificate/Registration status

• Irrevocable Power of Attorney

• Inheritance Deed/court decision

• Building Permit

• Rental/Lease contact

• Utility Bills (Electricity, Water)

• Tax Bills for national/local authorities

• Occupancy free of charge

• Court decision granting ownership

• Mukhtar certificate

Section 2: Property Details and Type of Intervention


Location: (Governorate / District /Cadaster/ Municipality / village)

Suburb/Area in Beirut:

Property Address:

Building and Apartment Number:

Name of Owner:

Gender:

Name of Tenant: (if property is tenanted)

Gender:

Date of Assessment:

Staff member conducting Due Diligence: :

Team:

Details of the intervention House repair/rehabilitation

Apartment repair/ rehabilitation

WASH repair/rehabilitation

School rehabilitation

Cash for rent

Occupancy free of charge program

Other ( Please specify )

Section 3: Property Ownership

Verification of ownership by property owner

Name of Owner:

Name of any Co-owners, including heirs in inheritance proceedings.

Information obtained

Address of Owner (if not living in the property)

Telephone number:

If the property is in the sole ownership of the owner, confirmation of his/her ownership is sufficient for the provision of

services.

If the property is in the shared ownership of other family members, or in the name of a deceased person pending

inheritance proceedings, confirmation of permission to rehabilitate the property should be requested from all family


members and/or heirs. If this is not possible or reasonable, it is sufficient to obtain the consent of the owners or co-owners

who are in occupation of the property.

If the property is in the name of a company, consent should be obtained from an authorised representative of the company

such as the Company Director or Chief Executive Officer.

Type of property House

Apartment

Building

Other type of property

(please specify)

Type of ownership

Individual ownership

Shared ownership

Company ownership

Owned by religious

authority (Waqf)

Other (please specify)

Property History

Is the land registered? Yes No

If yes, when was it registered?

Whose name is the land registered in? Single owner Multiple

owners including family

members (please specify

below) Still registered in

name of deceased relative

pending inheritance

proceedings Company

Other ownership arrangements

(please specify) Religious

authority

List any co-owner(s) including those with a share or interest in the property Names and relationships of co-

owners to owner being

interviewed:

Nature of interest of co-owner:

co-owner other type of

interest (please specify)


Has consent been obtained by the co-owners in relation to the proposed rehabilitation? If

written consent has been obtained, please attach to form.3

Yes No. If not, specify

reason?

Names of co-owners spoken to:

Date co-owners spoken to:

Are there any inheritance proceedings continuing or pending in relation to the property? Yes No. If yes, please

specify.

List of available documents proving ownership Property deed

Court order

Sales agreement

Electricity bill

Water bill

Tax bill

Real estate registration

Inheritance Order

Building Permit

Partition Deed

Irrevocable Power of

Attorney

Occupancy free of charge

Rental/lease contract

Mukhtar certificate

No documents

Copies of documents provided to the organization conducting the assessment? Yes No

Disputes

Are there any ongoing disputes over ownership or use?

Yes No. If yes, what type?

Ownership dispute with

third party

Ownership dispute with

family member

Inheritance dispute

Dispute with tenants

Mortgage

Property pledge

Seizure process

Cultural heritage building

Other type of dispute

(please specify)

3 Co-owners consent is recommended but optional. According to the Code of Obligations and Contracts, to conduct

rehabilitation of co-properties, the consent of any of the owners is deemed enough.


Please provide details of

dispute including dates and

parties involved.

Did the owner submit an application for compensation for property damages before the

Mukhtar / online, according to the decision of the High Relief Committee?

Yes

No

If yes,

when?

(provide

date)

Does the owner consent to the repairs / rehabilitation works to be conducted?

If written consent has been obtained, please attach to form

Yes No. If no, please

specify why

Verification of Ownership by Mukhtar or Municipality (if owner does not have proof of ownership)

Name of Mukhtar/Local official

Location:

Date of Interview:

Does the Mukthar/local official confirm the ownership of the property in the name of the

owner?

Yes No.

How is the Mukhtar/local official able to verify ownership? From direct knowledge of

family/owner By checking

official records Other.

Please specify.

Copy of the certificate provided Yes No.

Verification of ownership by other persons.

If no documents or property registration, who else can confirm ownership of the property? Community

Leader Other person.

Legal Representative of

the Owner. Other (Specify

their capacity)

Information on ownership provided by other person:

(provide details)

Confirmation of Ownership Significant concerns Some concerns No concerns


Ownership of the property is sufficiently

proven. Owner / co-owners have provided

sufficient consent . There are no disputes

over ownership.

Section 4: Tenancy Details

Are there tenants or residents living in property/apartment

with the consent of the owner?

Yes No

If yes, names of tenants:

Is there a written lease agreement? Yes No

When was the lease concluded?

.

Date: ________________

How long have the current residents been living in the property?

--------- Month ------------- Year

Duration of the lease agreement . Until which date:

Amount of monthly rent USD/LBP:

How many persons live in the property? ______________

Are there any ongoing disputes with the property owner?

Yes No. If yes, please specify.

Please provide details of the dispute including dates and

parties involved.

Is there any imminent risk of eviction of the tenant? Yes No. If yes, please specify why

Did the tenant submit an application for compensation for

property damages before the Mukhtar / online, according to the

decision of the High Relief Committee?

Yes No

If yes, when? (provide date)

Does the tenant consent to the repairs / rehabilitation works to

be conducted?

If written consent has been obtained, please attach to form

Yes No. If no, please specify why

Section 5:Summary of due diligence findings

(To be filled by the field team that conducted the assessment)


Based on the assessment of the due diligence procedures, has ownership/right of usage in the name of the beneficiary been

sufficiently established?

Ownership has been established in the name of the owner. Documentary

evidence of ownership has been provided or ownership has otherwise been

verified by credible third parties. There are no ongoing disputes in relation

to ownership or claims over the property.

. Yes. No. If no, specify

why:

The tenants are in legitimate possession of the property with the

agreement of the landlord(s)

Yes No. If no, specify

why:

The property owner/tenant authorizes the organization’s intervention for

the following:

House repair/rehabilitation

Apartment repair/ rehabilitation

WASH repair/rehabilitation

School rehabilitation

Cash for rent

Other (Please specify)

Yes No

General Recommendation Recommended Not recommended

Name:

Position:

Date:

Signature:

Approval (filled by Senior staff)

The planned intervention can be implemented

as planned based on the above analysis and

attached documents:

• Ownership of the property in the name of the owner/landlord

has been verified to a sufficient degree of legal certainty

• There appear to be no disputes or claims in relation to the

property by other parties

• The tenants are in legal possession of the property with the

consent of the landlord

There are outstanding issues

related to property and / or land and before

starting with the

intervention, the following aspects must be

addressed :

There are outstanding issues

related to property and / or land and it is not


recommendable to intervene, for

the following reasons:

Name:

Position:

Date:

Signature:

Rehabilitation & Minor Repairs Standard Operating Procedures

Documents

Transcript of Rehabilitation & Minor Repairs Standard Operating Procedures