PROPOSAL for an Island Wide Broadband Network Presented ...

PROPOSAL

for an

Island Wide Broadband Network

Presented by

Sertex Broadband Solutions 22 Center Parkway Plainfield, CT 06374

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Table of Contents

Page

Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Our Vision for Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Corporate Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Mission Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Key Personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Products and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . 8 FTTX Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Strategic Partners . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . 11

Project Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

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Executive Summary

We have provided a complete turnkey solution to implement an island wide broadband network on Block Island. Based on the data you have provided and our engineering study of the island, our design was based on approximately 41.6 miles of backbone construction. With 38 miles of aerial and 3.6 miles of new underground construction. Drop construction totals are 63 miles on underground and 2.4 miles of aerial. Due to the limited time available, the only item we were unable to address in our response was the redundant link to the island. We can provide pricing on this in the future or work with any vendor that may have responded to this RFP. The fiber optic network is being designed by UC Synergetic, who has extensive FTTX experience throughout the United States. They are a premier supplier for the Verizon FIOS program, and most recently completed a Fiber to the Home project in Atlanta. The network shall be constructed with an all Corning solution, enabling Sertex to offer the Corning 25 Year Warranty that is exclusively offered to municipalities for these types of projects. The network was designed and priced with no splitters in the field and all fibers shall terminate at the telecommunications hut. Our initial engineering study revealed that a conventional Passive Optic Network (PON) solution could save the town a significant amount of money to construct the network. If we are selected as the vendor for this project, we can provide a design and cost for both configurations. Adtran will also participate in the analysis with valuable insight into the current and future state of technology for these applications. This will enable the town to conduct their own cost benefit analysis. Our mainland solutions have been provided by OSHEAN. They have fully responded to sections 12 through 14. They have provided pricing for dark fiber to 235 Promenade Street in Providence and Managed Lit Wave service to both Boston and New York. The Internet Services Provider for the project is Crocker Communications based in Greenfield, Massachusetts. The communities that they serve in Western Massachusetts have a similar demographic to Block Island in the fact that many residents have seasonal homes in the community. They have developed a working business model to accommodate the seasonal nature of these residents. Sertex is currently working with Crocker in the Town of Shutesbury providing installation services and provisioning of the active equipment that runs the service. We have a great relationship with Crocker which will certainly benefit the town as we move forward into installation and the operational phase of the project. The Public Wi-Fi solution is being provide by BEI Networks. They have 28 years of experience working with municipalities and corporations throughout the U.S. and South America. They have done an in-depth analysis of the areas to be served and provided a robust design that will enable the town to generate revenue from its seasonal guests. BEI will operate and maintain the network on a revenue share basis with the town.

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We appreciate the opportunity to provide this proposal. We look forward to working with the town on a solution to deliver broadband services to all residents. Our team is prepared to discuss the solutions presented and what will best serve the needs of the town. Respectfully, Michael A. Solitro President Sertex Broadband Solutions

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Introduction

Our Vision for Broadband Cable TV and phone companies alike realize that their current product model is rapidly changing. “Triple play” and other bundled services are giving way to pay as you go services delivered via the Internet. These trends will continue to drive the demand for high speed broadband across our country. Cities and towns are also experiencing this growing need for increased broadband speeds as demands in education and government are increasingly dependent on it’s ability to access the power of the Internet. Our educational institutions are adopting instruction via iPads, Laptops and other connected technologies. Municipalities are adopting new technologies to better serve their citizens. These advances will only continue to drive the demand for bandwidth in the coming years. The construction of Middle Mile Networks across the country, funded by the Broadband Technology Opportunity Program Grant (BTOP) has essentially moved the access point closer to the municipal user than ever before. Many communities now have an Internet access point within their borders. No longer do they need to rely on the conventional telecommunications providers to bring the connection to them. Instead, the municipality has the unique opportunity to bring their community to the service providers and competitively purchase the services that will be the most beneficial to them. By creating a Last Mile Broadband Network the community can now take control of access to their market. The current model for telecommunications services is rapidly changing, forcing Service providers into a more competitive environment. This evolution is creating a unique opportunity for municipal customers to position themselves to take full advantage of these changes. Sertex has developed a program to assist municipalities with the planning and implementation of a state of the art last mile fiber network within your community. We will meet with your staff and help you develop a conceptual plan for your network, then provide full design and engineering services to properly locate and license yours facilities within the Right of Way. The network is then constructed with only top quality Corning components, and factory warrantied for the next 25 years. If funding is the problem, Sertex offers full municipal financing options from 5 to 30 year terms at extremely competitive rates.

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Corporate Profile

Sertex was formed in 1999 at the height of the telecommunications expansion of the 1990’s, realizing that the need for both energy and telecommunications infrastructure would be critical to the U.S. economy in the future. The name Sertex itself was derived from the latin word sertus, meaning bound together, as we have seen these two industries interwoven by the same new technologies. Since our formation the company has assisted our clients with a diverse array of projects, not only in telecommunications, but also including wind, solar, and wireless facilities. We now see our one of our greatest challenges as the need to leverage our experience and expertise to assist municipalities. To help them position their community for growth and also manage their energy resources more efficiently in the future. We see Broadband as the way to accomplish this. Not only through providing access to broadband for all citizens but enabling the community itself to manage its energy through smart grid initiatives that can be accomplished through a carefully designed broadband network. We are committed to providing high quality services that effectively support the installation of high bandwidth systems today and in the future. Sertex has remained on the leading edge of technology while continuously developing and maintaining a highly skilled work force that continues to grow with an industry that has changed dramatically over the last two decades.

Mission Statement We’re committed to continually employing the latest technology and striving for customer satisfaction with every project. We consistently complete work on time and to exacting specifications, exceeding customer expectations for performance and service. We provide ongoing training to our employees to ensure a skilled, competent work force that delivers efficiency and productivity. All members of the Sertex team are trained to provide value to the customer and adhere strictly to design and installation requirements. We’re not only committed to delivering high-quality work, we’re equally committed to working safely and keeping project sites clean and organized.

• Rhode Island Telecommunications License #217

• FCC Registration #0025008160

• SPIN / Form 498 ID #143048464

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Michael A. Solitro – Founder and CEO Mr. Solitro has extensive experience in telecommunications and energy infrastructure construction, maintenance and project management. Prior to establishing Sertex, he had formed Axsys Communications, a Rhode Island based company specializing in fiber optic deployment within the electric utility space. He also co-founded Axsys Comunicaciones de Argentina, S.A. with partner company Technomar as Latin America began privatizing their electric and telecommunications companies. Mr. Solitro began his career with EBASCO Services as an engineer on the Waterford III S.E.S. project in New Orleans, Louisiana. Through the 1980’s he held multiple engineering positions within the electric utility industry, including construction, startup and maintenance of nuclear generating facilities. He currently also serves as the Construction Project Manager for CapeNet, the operator of the federally funded 400 mile fiber optic network in Southeaster Massachusetts and Cape Cod, where he oversees all network construction and maintenance activities. Michael holds a B.S. in Civil/Structural Engineering from Wentworth Institute in Boston.

Shawn Harmon – Vice President of Operations Mr. Harmon is responsible for annual business planning, sales and operating budgets, estimating and project management, business and staff development, customer relations, as well as playing an intergral role in the Sertex safety program. Shawn began his career working for Axsys Communications, Inc. as a fiber optic technician. Through the 1990’s he trveled throughout the U.S. working on many telecommunications projects, advancing to Project Manager. In 2000, after the formation of Sertex Utility Services, he was promoted to Vice President of Operations. In 2006, Shawn continued his career out of the telecommunications industry, working with ThyssenKrupp Elevator in Lincoln, Rhode Island. After a few years as Service & Repair Manager in the Rhode Island branch he was promoted to Branch Manager for the Connecticut market area, where he was responsible for all sales and operating budgets. In 2014 Shawn returned to Sertex as Vice President of Operations. He holds an A.S. degree in Electronics Engineering from New England Institute of Technology in Warwick, RI.

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Russell Freeman – Manager of Technical Services Mr. Freeman has been with Sertex Utility Services since 2001. He is responsible for the direct supervision of installations, splicing, and testing for the company. He has extensive experience in outside and inside plant telecommunications and security installations. Most notably, Mr. Freeman has completed 108 miles of underground fiber installation on Northeast Utilities Bethel – Norwalk - Middletwon 345kV project. Other accomplishments include a 70 camera system for URI Parking Services, the American Tower Rhode Island Distributed Antenna (DAS) network, and dozens of municipal installation throughout the Northeast. Additionally, he is responsible for ongoing maintenance for the City of Hartford’s Help-Net Fiber Optic Network that was constructed by Axsys Communications in 1992. Prior to joining Sertex, Mr. Freeman was a machinist with Fiber Optic Technology in Pomfret Center, Connecticut for 3 years. There he was responsible for the design and fabrication of prototype components used in fiber optic equipment for medical and military applications. He currently holds a Telecommunications license in Rhode Island, and has certifications in Molex, Hubbell and Vicon. Additional training includes; CPR, First Aid, Electrical Safety, Confined Space.

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Products and Services

Sertex Municipal Fiber Optics Solution With our involvement in the Open Cape Middle Mile project, and the opportunities these BTOP funded projects would bring, we realized there was a growing need for more municipalities to have alternatives to incumbent provided Internet services. BTOP essentially made network ownership and delivery more financially viable for communities that would never have been able to afford this option before. That is why we decided to develop a specific program for municipal broadband network deployment. The vision was to offer a full turnkey solution, from concept to completion, along with a competitive financing package that would simplify the process and could be presented as a viable alternative to lease lines. With over 27 years of experience in the telecommunications and fiber optics industry, we share our expertise to help our municipal customers meet their growing bandwidth demands today and for the future.

Conceptual – Sertex meets with customers to discuss the initial concept of the network. We focus not only on the immediate goal, but also take into consideration the long-term goals for the system. This attention to the long term goals of the municipality, as well as addressing of the short term goals help the municipal client plan for today while also being ready for tomorrow. Planning – After the initial conceptual plans are determined, Sertex will work with the municipal client to establish a plan for the future. Whether it be budgetary planning, phasing of construction or sourcing of funds for construction. Sertex is committed to assist the municipal client through each step of the planning process. Design – Through the Conceptual and Planning process Sertex assists the municipality with the long term design goals. Often times at this point Sertex has helped to establish a conceptual network design, an overall plan for the cable plant as well as a one-line diagram of the system. Once the system concept is completed Sertex can provide complete engineered drawings for construction. Permitting/Make Ready – Sertex handles the submittal and tracking of all pole licensing and Right-of-Way acquisition applications for the client. We ensure that the process moves as efficiently as possible to keep the project on schedule. Our engineers will assist the client with utility negotiations interaction with State, Federal and other licensing entities. Construction – Sertex provides both Aerial and underground Fiber Optic Construction services. No matter the type of construction required Sertex has the experience and expertise to perform the job.

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Testing – Sertex provides all testing and certifications of the optical network and will perform fiber characteristic (FC) testing if necessary to guarantee network performance requirements. Customers are provided with a complete set of test results as well as all warranty information at the completion of the project. Final Handoff – Once final testing is complete and the customer is satisfied, the network will be handed over to the municipality. All testing data and reports will be reviewed and approved by the customer and any as-built drawings and warranty information will be provided. Maintenance Services – After the network is operational Sertex provides all ongoing installation and maintenance services for the client, including 24/7 emergency and network restoration services. Capital Financing Option - Sertex provides a lease to own program for municipal clients at a favorable interest rates for a terms of 5 to 30 years. This lease to own option is favorable for the municipal client as it covers all engineering/construction costs as well as any electronics that are required by the network. There are two great advantages of this option: First a municipal can finance a complete build with a low monthly payment. This payment, in many cases can be less than the cost of a leased circuit by a provider, and enables the municipality to have larger fiber counts at their disposal. Also a municipality benefits by having no payment at the end of the lease term while still having the fiber available. Secondly, the municipality owns their own fiber. This ownership is beneficial in that it is their network for the lifetime of the fiber to use as they wish. Coupled with Sertex’s 25 year Corning warranty on the Fiber and components this is a great option

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FTTX Customer Service Sertex introduces its new offering exclusively for our Municipal customers. We now have a Customer Service department to help our customers efficiently deal with their signup and installation needs. Utilizing the latest capabilities from Spry Mobile, we can now fully integrate with our municipal customers using their work order system. This enables us to make efficient use of our technician time for reduced cost increased customer satisfaction.

• All Installation Technicians are fully trained on the Spry Mobile Work Order System

• State of the art Lap Top Computers and Tablets for complete electronic entry in

the field

• Technician receives work orders daily from our customer service department

• Installation is documented directly from the field into the Spry Mobile System

• Includes all documentation. Pictures, Speed Test, PON Level Readings, Customer Signatures

• Real Time Information enables us to react quickly to schedule changes

• More efficient use of cancellations and rescheduling

• Additional work requested by the homeowner can be documented and verified

Let Sertex become part of your FTTX delivery team today!

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Strategic Partners

UC/Synergetic

Sertex has worked with UC Synergetic over the last 20 years on past projects such as the Open Cape BTOP Middle Mile Network and the American Tower NE Distributed Antenna System (DAS) in Rhode Island and Southeastern Massachusetts. Because of the success we have had on these projects we have formed a strategic alliance with them to address the unique needs of municipalities. Their extensive experience with Right of Way acquisition and licensing with major utilities across the United States makes them the ideal partner to ensure that network deployment is fast and efficient. UC Synergetic has extensive experience providing strategic and important clients with a wide array of engineering, planning, construction, mapping, and project management services. They have been in business since 1969 helping customers build and maintain critical communications infrastructure to meet the industry’s growing demand for bandwidth and network reliability. Over the years, they have supported numerous communications, cable, and cellular providers such as AT&T, Verizon, CenturyLink (Qwest), Windstream, American Tower, Crown Castle, Comcast, DukeNet, Fibertech, Extenet Systems, Lightower Networks, CapeNet, and Fairpoint Communications, among others. They have been supporting Verizon’s FIOS program since its inception in 2004 and have successfully engineered and designed thousands of miles of fiber optic cable directly past 3+ million homes in the Mid-Atlantic and Northeast regions. In addition to the FIOS contract, UCS also holds several other Verizon “business-as-usual” engineering and records maintenance contracts, authorizing them to provide a host of engineering services on behalf of Verizon including pole survey, make-ready analysis, and make-ready negotiation. In 2011 UCS earned the opportunity to provide engineering, planning, & design services to the Open Cape network, a BTOP funded middle mile project. This project encompassed over 400 miles of ADSS fiber-optic infrastructure, bringing reliable, redundant broadband capacity to a vastly underserved region of Cape Cod, MA. This $41 million project will support Cape Cod’s economic development by helping local businesses increase revenue, manage costs, attract skillful employees, and enhance their competitive edge both regionally and on a national level.

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Corning Optical Communications Corning Optical Communications, part of the Corning Incorporated telecommunications segment, is a leading manufacturer of fiber optic communications system solutions for voice, data and video network applications worldwide. Corning offers the broadest range of end-to-end fiber optic and copper product solutions for customers' telecommunications networks. Corning outs companies at the forefront of network innovation, pioneering many of the global products and solutions commonly used in state-of-the-art cabling systems. Corning Optical Communications develops and manufactures fiber optic cable, fiber optic and copper cable hardware and equipment including frames, cabinets, terminals, network interface devices, splice and test equipment, cable assemblies and fiber optic and copper connectors; as well as providing network services worldwide. Our commitment to total quality and superior customer satisfaction distinguishes us as a leader in the telecommunications industry.

Corning Network Preferred Installer (NPI) Sertex is a Corning Network Preferred Installer, adding value to our customers by assuring that our technicians are knowledgeable and among the most qualified in the industry. Unlike traditional installer programs, the LANscape® Network of Preferred Installers (NPI) enables installers to tap into an extended ecosystem of beneficial connections. Our ground-breaking network-style program offers a complete tip-to-tip solution by offering Corning's innovative product lines, leveraging valuable relationships throughout the fiber optic industry, and presenting a 25-year LANscape Solutions extended warranty to our municipal customers.

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OSHEAN OSHEAN delivers carrier class optical transport, advanced IP-based networking and innovative cloud solutions to Community Anchor Institutions and the communities they serve. OSHEAN creates trusted connections for peer-to-peer interactions that lead to more efficient and collaborative information technology environments. With an extensive member network consisting of leading health care organizations, colleges and universities, K-12 schools, libraries, government agencies, and other community organizations, OSHEAN acts as a key strategic technology partner by facilitating member collaboration and providing best-in-class technology solutions and services that provide operational efficiencies and transform traditional enterprise operating models in support of its members’ missions. Not only will we be providing connectivity of all municipal facilities in New Shoreham to the OSHEAN network, but have also chosen to work with them for the wholesale supply and transport of bandwidth for residential and commercial services.

BEI Networks Founded 1991, BEI Networks is headquartered in New Hampshire and we serve clients nationally and internationally. BEI Networks has been serving clients for over two decades and has worked with corporations, non-profits, municipalities, and government agencies of all sizes throughout North America and Latin America. BEI Networks is excellence in network assessment, design, security, convergence, installation, configuration, Wi-Fi and high-density Wi-Fi, program and project management, troubleshooting, maintenance, field project services and tiered engineering support. BEI Networks provides on-site and remote network services to hundreds of locations throughout North and Latin America. Our solutions serve one building to stadiums to retail footprints with 1000+ locations to multi-building, and multi-dwelling facilities, and town centers to city block areas. BEI Networks is proud to support clients from Fortune 1000 enterprises, state and local government agencies, higher education institutions, K-12 education facilities, healthcare organizations, retail banking enterprises, large entertainment venue/stadiums to densely attended historical and tourist attractions, municipalities, utilities, manufacturers, VARs, and professional services organizations.

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ADTRAN, Inc., is a leading global provider of networking and communications equipment, headquartered in Huntsville, AL with sales offices strategically located throughout the US and around the world.

Incorporated in 1985, ADTRAN has been a leading provider of access solutions for over 30 years. From the company’s inception, ADTRAN has demonstrated an unprecedented record of financial strength and continuum of profitability setting the standard for the industry.

With products for both carrier and enterprise markets, the company is uniquely positioned to provide complete end to end solutions that produce the greatest network efficiency and lowest cost of ownership. Service Providers depend on ADTRAN equipment to connect central offices or remote terminals directly to subscriber equipment, thus enabling the delivery of voice, video, and Internet services. ADTRAN also supports business customers with a full line of business-class networking solutions.

Best-in-Class Customer Service and Support

• Comprehensive training and certification programs • Expert pre-sales network design assistance • Technical support staffed with degreed and certified engineers with the expertise to meet

your needs quickly and efficiently Technological Leadership – Participation in industry-critical organizations

Quality Commitment – Long-standing, corporate wide commitment to quality assurance

Supply Chain Robustness – Best in class diversification demonstrating unprecedented business continuity

Diverse Product Portfolio Total Access 5000 Series – ADTRAN TA5000 is a carrier class Multi-service Access and Aggregation Node that provides the bandwidth and Ethernet switching capabilities needed to delivery a highly profitable service offering and meet a variety of service requirements.

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Project Experience

Shutesbury MLP Installation Contract for FTTP Services Sertex was awarded the contract to install all fiber optic drops to the premises in Shutesbury, MA. The work was performed in partnership with the ISP provider, Crocker Communications. Sertex developed and implemented a Service Work Order system on this project that would interface with the ISP customer database and provide the Town with information on every installation. Sertex developed this system utilizing the Sprypoint/SpryMobile Work Order System. This web based work order system is very robust and captures all the required information requested by Shutesbury MLP and Crocker Communications. Shutesbury MLP can access real-time information to obtain all work orders completed, retrieve important customer information, track how many installs are being performed, review all performance criteria after install such as speed test data, PON level reading, cable sheath mark information from MST to NID, pictures of completed install, and customer approval signatures. Crocker Communications can access all the ISP data required, installation date, technician, ONT Serial Number , ONU MAC Number, FSAN # in order to provision the equipment. VOIP information is also provided for porting phone numbers, interior wiring information that was performed, etc. The project is currently in progress and consists of over 750 Residential drop installs.

• New Underground Conduit installs from the MST to over 100 residences, work including original site-surveys, customer consultations, approvals, utility locating, red-line drawings/as-builts, etc.

• Over 5 miles of new Duraline Microduct, and air-jetting of the fiber drop cable

• Approximately 100 Existing underground conduit installs, work included rod/rope

existing conduits, install pull string and new fiber drop cable from MST to NID on premise. Over 25,000 lineal feet of Underground Fiber Drop cable was installed.

• Customer Service scheduled over 750 Residential Installs, this work included

multiple calls/e-mails to customers from ISP database, collecting credit card dposits, scheduling the installation dates/times to coincide with technician availability, retrieve other pertinent customer information, verify the details of the customer requested services, VOIP, Phone wiring requested, battery backup installs, phone number verifications, etc.

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• 750 Residential Installs were completed, standard installs included up to 50FT of

ruggedized cable jumper install from NID to ONT location either in basement or first floor location designated by the homeowner. Provisioning and installation of the ONT & Router, customer education, speed test performance and documentation on SpryPoint Work Order System.

Our technicians are fully trained and certified in FTTH installations, we also perform full background and CORI checks on all of our residential installers. Our technicians provide a full service install, including aerial/underground fiber from MST to the residence, installation of the NID on residence, hole penetration into the basement/1st floor, wall-fishing of all cables inside the premises, installing wall plates, provisioning of ONT and Wi-Fi routers, customer education on use of new equipment, and full documentation of before/after speeds through Spry Mobile work order system. We also provide optional installations of Antennas and VOIP’s if required. Sertex also provides customer service and dispatching through the Spry Mobile platform. Gayle Huntress (413) 887-8505 Town of Shutesbury Municipal Light Manager 1 Cooleyville Road Shutesbury, MA 01072 [email protected] Jim Crowley (413) 536-9487 Senior Network Engineer Holyoke Gas & Electric 1 Canal Street Holyoke, MA 01040 [email protected]

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Otis Municipal Light Plant – Telecommunications Cable Installation – FTTH Drop Installs $1.6M project to install approx. 80 miles of FTTH Product to the entire town, This work consisted of furnishing and installing all pole hardware and steel messenger, installation of all fiber optic distribution cable, MST’s, and the completion of all fiber splicing and EXFO certification of the fiber plant. This work consists of 10 separate FSA areas performed in conjunction with the utility permitting process and make-ready releases. Sertex is also responsible for all work pertaining to the Drop Installation in all residences and business locations in Otis, MA. To date we have completed over 1,000 FTTH Drop Installs in the Town of Otis. Bill Hiller (413) 297-8135 [email protected]

Alford Municipal Light Plant - FTTH Drop Install Project Sertex was awarded a contract in 2018 with Alford Link for custom installation of all residential drops in the Town of Alford, MA. This contract included over 20 miles of aerial install/lashing of the Fiber Drop Cable to steel strand/distribution network, and over 10 miles installing FTTH Drops in customer owned existing conduits, both with/without existing telecom lines. This project also included over 3 miles of new UG Microduct installed but Vibratory plow, trenching, and boring on customer property. There were over 280 residences that our technicians installed including but not limited to: installation of the NID on residence, penetration into the basement/1st floor, wall-fishing of all cables inside the premises, installing wall plates, provisioning of ONT and Wi-Fi routers, customer education on use of new equipment, and full documentation of before/after speeds through Spry Mobile work order system. We also provide optional installations of VOIP’s if required. Jim Hall (413)717-1406 [email protected]

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Westfield Whip City FTTH Project Sertex was awarded a 3 year contract with Whip City Fiber for custom installation of all residential drops in the City of Westfield, MA. We have installed over 4,000 aerial and underground residential and commercial FTTH installations, with over 15 miles of new underground conduit. Our technicians are fully trained and certified in FTTH installations, we also perform full background and CORI checks on all of our residential installers. Our technicians provide a full service install, including aerial/underground fiber from MST to the residence, installation of the NID on residence, hole penetration into the basement/1st floor, wall-fishing of all cables inside the premises, installing wall plates, provisioning of ONT and Wi-Fi routers, customer education on use of new equipment, and full documentation of before/after speeds through Spry Mobile work order system. We also provide optional installations of Antennas and VOIP’s if required. Sertex also provides customer service and dispatching through the Spry Mobile platform. Sertex FTTH installation technicians receive over 95% in customer satisfaction Westfield’s third party survey outreach program. Sertex has also been awarded other multiple contracts for this project, including the installation of over 20 miles of new UG construction, installing Duraline Microduct and air-blown installation of Micro Fiber Cable. Sertex was also awarded the Fiber Ring Backbone multi-year contract, installing approx. 50 miles of Aerial and Underground high count ribbon fiber cables, and performed all fiber splicing and EXFO fiber certifications The value of work performed is over $ 5,000,000. Mike Lee (413) 246-3839 Chris LaVertu (413)246-0092 40 Turnpike Industrial Park Road 40 Turnpike Industrial Park Road Westfield, MA 01085 Westfield, MA 01085 [email protected] [email protected]

Joe Parda (413) 454-4822 40 Turnpike Industrial Park Road Westfield, MA 01085 [email protected]

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Broadband Technologies Opportunities Program – Open Cape Project Contracted as the Construction manager for this $41 million, 400 mile ADSS fiber optic network project, connecting 76 municipal and cell tower sites in Southeastern Massachusetts. The project also included a Microwave Radio overlay providing additional capabilities and a connection to Martha’s Vineyard. Most recently, Mr. Solitro negotiated a 20 year IRU contract with AT&T on behalf of Open Cape to provide backhaul services and connect 59 Cell Towers to the Middle-Mile Backbone. In 2016 Sertex constructed 30 miles of lateral cable plant, connecting the Cell Site locations for the AT&T Eastern Massachusetts Backhaul Project. Currently, Sertex is engineering and constructing an FTTX pilot project in downtown Falmouth to serve business and residential customers. Steven Johnston (508) 362-2224 3195 Main Street Barnstable, MA 02630 [email protected]

___________________________________________________________________________________ 22 Center Parkway Plainfield, Connecticut 06374 TEL: (860) 317-1006

1. Statement of Purpose

1.1 The Town of New Shoreham, the municipality for Block Island, is issuing this Request for Proposal (RFP).

Understood

1.2 Mission Broadband is an independent telecommunications consulting firm retained by the Town of New Shoreham to manage the RFP process for the Island Wide Broadband Project. Mission Broadband will be the recipient of Vendor correspondence related to this RFP as described in Sections 3 and 4 and will provide consultative support to the Town of New Shoreham throughout the process.

Understood

1.3 The Town will make all final determinations related to scoring proposals and selecting Successful Vendors.

Understood

1.4 The Town is soliciting proposals on the design, buildout and operation of a robust broadband network on Block Island with connectivity back to the mainland. The network will provide 1Gbps symmetrical access to approximately 1800 developed commercial, residential and mixed-use parcels structures and a large visitor population on the Island. The Town is not predisposed to a particular access technology and will consider all types of technology solutions, i.e. wired, wireless, cellular, etc., that meet the requirements laid out in this RFP. The design must be scalable to access speeds above 1Gbps.

A survey of current conditions was conducted in August 2019 to gather details on the existing telecommunications and electrical infrastructure on the Island. This data is contained in the documents titled Block Island Data Sheet.xls and Block Island Complete Points.kmz referenced in Exhibits H.1 and H.2 respectively. This information is summarized in Section 10.7 and available to all respondents to use as they design the physical outside plant components of their solutions. The Town also seeks responses on the deployment and management of access and transport electronics on the Island and the mainland. The Town’s preference is to own the Island access and transport network components, including all physical infrastructure and electronics, and the Town will seek


the services of a qualified respondent to operate the network. The Town is also seeking the design, deployment and management of Public Wi-Fi Services on the Island as outlined in Section 17. The Town is requesting Service Providers to provide Internet access and optionally traditional telephone and cable TV services. The components requiring responses are detailed in sections 10 through 17 and are as follows: Understood and will Comply

1.4.1 Island Wide Broadband Access Network: Outside Plant Design and Implementation – RFP Section 10.

Understood and will respond

1.4.2 Island Wide Broadband Access Network: Access and Aggregation Electronics Design and Implementation – RFP Section 11.


1.4.3 Mainland Dark Fiber Design and Implementation – RFP Section 12.


1.4.4 Transport Electronics Design and Implementation – RFP Section 13.


1.4.5 Mainland Data Center/Colocation with access to Service Providers – RFP Section 14.


1.4.6 Service Providers – RFP Section 15.

Understood and will respond 1.4.7 Network Operator: a qualified operator to manage and operate the

end to end network on behalf of the Town. – RFP Section 16.



1.4.8 Public Wi-Fi Services – RFP Section 17. Understood and will respond

1.5 Respondents are asked to be familiar with the details below to ensure any solutions they propose in this RFP are compatible with these desired future services.

1.5.1 The Town is interested in seeking a future redundant transport connection between the Island and the mainland. Vendors should be aware of this need and must ensure the proposed solution will be compatible with this additional service in the future. The Town will in the future seek proposals on a microwave or other wireless solution that will provide backup connectivity from the Island to the mainland in the event the undersea fibers are compromised, or some other outage occurs that affects connectivity. The Town desires a minimum of 1Gbps for this redundancy. Please see diagram in Exhibit F.

Understood and will comply

1.5.2 Fire Alarm Monitoring System transition from radio communications to Ethernet communication between commercial and municipal facilities and the Police Department. The Town currently provides Fire Alarm monitoring services as required by the Rhode Island Office of the State Fire Marshall using radio-based technology. The Fire Alarm radios and the Police central monitoring unit can be converted to use Ethernet. In this scenario all Fire Alarm ports serviced via Network Termination Equipment (NTE) would be tagged with a specific VLAN and routed to the appropriate network for processing.



1.5.3 Capabilities to enhance the reliability and coverage for our Island- wide existing radio communications system, supporting public safety and other Town department communications. This system includes a centrally located Motorola MOTOTRBO System with three Motorola VHF Digital/Analog Repeaters, EMR VHF Combiner, EMR VHF Multicoupler with built-in Receive amplification, EMR Duplexer, Battery Backup and Management System. It also includes SmartPTT Radio System Licensing, and IP based SmartPTT primary and backup servers and dispatcher console computers.



2. Project Correspondence and Questions

2.1 All project correspondence and questions shall be by email to: RFP Administrator Mission Broadband Suite 4 145 Exchange Street Bangor, ME 04401 Email: [email protected] Understood and comply

______________________________________________________________________________________ 22 Center Parkway Plainfield, Connecticut 06374 TEL: (860) 317-1006

3. RFP Process Timetable and Proposal Submission Requirements

3.1 RFP Process Timetable

Milestone Target Date Issue RFP Thursday, September 26, 2019 All Written Questions Submitted Friday, October 4, 2019 Response to All Questions Posted Monday, October 14, 2019 Proposals Due by 4:00 PM Eastern Friday, October 18, 2019 Award Date Thursday, November 21, 2019 Financial Town Meeting (Funding Vote) January 2020 Contract Execution January 2020 Begin Project Implementation Friday, January 31, 2020

3.2 Proposal Submission Requirements

3.2.1 An electronic copy shall be emailed to the RFP Administrator, Mission Broadband at [email protected] and received by 4:00 PM Eastern time on the Proposal Due Date noted in the Timetable above.


3.2.2 Three hard copies of the proposal shall be delivered to the Office of the Town Manager, 16 Old Town Road, PO Box 220, Block Island, RI 02807 on or before 4:00 PM on the Proposal Due Date noted in the Timetable above. Proposals shall be clearly marked “Town of New Shoreham Island Wide Broadband Project” on the outside of the envelope.



3.3 Proposal Addendums and Q&A

3.3.1 Vendors should submit any questions, noted errors, discrepancies, ambiguities, exceptions, or deficiencies they have concerning this RFP by emailing such requests, with “Town of New Shoreham RFP Inquiry” in the subject line, to RFP Administrator, Mission Broadband at [email protected].


3.3.2 The Town will post any addendums to this RFP, as well as responses to all questions received, on the Town’s website “Request for Bids and Proposals” page at http://www.new- shoreham.com/requests.cfm. For clarity of response, the Town may restate or combine questions received from multiple vendors.


3.3.3 Vendors shall include all addenda in their responses, and all instructions in Section 4 that apply to the issued RFP also apply to any/all addendums.



4. Instructions to Vendors

4.1 Any and all information provided to vendors by the Town of New Shoreham or Mission Broadband, is considered to be proprietary information and must be used solely for the purpose of preparing the proposal and is not to be released outside the Vendor organization without written permission from the Town.


4.2 It is the responsibility of the vendors to review, evaluate and request clarification prior to submittal of a proposal.


4.3 Vendors shall take all responsibility for any errors or omissions in their quote or proposal.


4.4 Negligence on the part of the Vendor in preparing the proposal confers no right of withdrawal after the time fixed for the receipt of the proposals.


4.5 A Vendor can team with another vendor and/or respond to some or all of the RFP. No automatic advantage will be assessed for a proposal that addresses all RFP components, and conversely no automatic disadvantage will be assessed for a proposal that fails to address all RFP components. If a vendor teams with another vendor, then the information requested for the Vendor shall be provided for all members of the team.


4.6 Vendors shall use the numbering convention in this RFP when formatting their response. The Vendor response shall be explained in detail and shall indicate how the Vendor proposes to satisfy each requirement, where necessary. At the very least, the Vendor must indicate compliance, non-compliance, understood or exception for each line item.



4.7 Vendors shall cite specific terms and conditions to which they take exception. The Vendor shall state the exact requirement to which exception is taken. Any cost impact associated with an exception shall be identified and included in the proposal.


4.8 Vendors shall provide a detailed narrative of the components and processes involved in the implementation of their solution. Vendors shall provide project Implementation Timelines for their proposed solution(s), detailed for each applicable component in Section 1.4.


4.9 All proposals shall provide a straightforward, concise delineation of the Vendor’s understanding of and capabilities to satisfy the requirements of this RFP. Emphasis should be on completeness and clarity of content.



4.10 Vendors shall provide professional references from similar projects, including: contact name, mailing address, phone number, email address and description of the projects.

Shutesbury MLP Installation Contract for FTTP Services Sertex was awarded the contract to install all fiber optic drops to the premises in Shutesbury, MA. The work was performed in partnership with the ISP provider, Crocker Communications. Sertex developed and implemented a Service Work Order system on this project that would interface with the ISP customer database and provide the Town with information on every installation. Sertex developed this system utilizing the Sprypoint/SpryMobile Work Order System. This web based work order system is very robust and captures all the required information requested by Shutesbury MLP and Crocker Communications. Shutesbury MLP can access real-time information to obtain all work orders completed, retrieve important customer information, track how many installs are being performed, review all performance criteria after install such as speed test data, PON level reading, cable sheath mark information from MST to NID, pictures of completed install, and customer approval signatures. Crocker Communications can access all the ISP data required, installation date, technician, ONT Serial Number , ONU MAC Number, FSAN # in order to provision the equipment. VOIP information is also provided for porting phone numbers, interior wiring information that was performed, etc. The project is currently in progress and consists of over 750 Residential drop installs. • New Underground Conduit installs from the MST to over 100 residences, work including original site-surveys, customer consultations, approvals, utility locating, red-line drawings/as-builts, etc. • Over 5 miles of new Duraline Microduct, and air-jetting of the fiber drop cable • Approximately 100 Existing underground conduit installs, work included rod/rope existing conduits, install pull string and new fiber drop cable from MST to NID on premise. Over 25,000 lineal feet of Underground Fiber Drop cable was installed.


• Customer Service scheduled over 750 Residential Installs, this work included multiple calls/e-mails to customers from ISP database, collecting credit card dposits, scheduling the installation dates/times to coincide with technician availability, retrieve other pertinent customer information, verify the details of the customer requested services, VOIP, Phone wiring requested, battery backup installs, phone number verifications, etc. • 750 Residential Installs were completed, standard installs included up to 50FT of ruggedized cable jumper install from NID to ONT location either in basement or first floor location designated by the homeowner. Provisioning and installation of the ONT & Router, customer education, speed test performance and documentation on SpryPoint Work Order System. Our technicians are fully trained and certified in FTTH installations, we also perform full background and CORI checks on all of our residential installers. Our technicians provide a full service install, including aerial/underground fiber from MST to the residence, installation of the NID on residence, hole penetration into the basement/1st floor, wall-fishing of all cables inside the premises, installing wall plates, provisioning of ONT and Wi-Fi routers, customer education on use of new equipment, and full documentation of before/after speeds through Spry Mobile work order system. We also provide optional installations of Antennas and VOIP’s if required. Sertex also provides customer service and dispatching through the Spry Mobile platform. Gayle Huntress (413) 887-8505 Town of Shutesbury Municipal Light Manager 1 Cooleyville Road Shutesbury, MA 01072 [email protected] Jim Crowley (413) 536-9487 Senior Network Engineer Holyoke Gas & Electric 1 Canal Street Holyoke, MA 01040 [email protected]


Otis Municipal Light Plant – Telecommunications Cable Installation – FTTH Drop Installs $1.6M project to install approx. 80 miles of FTTH Product to the entire town, This work consisted of furnishing and installing all pole hardware and steel messenger, installation of all fiber optic distribution cable, MST’s, and the completion of all fiber splicing and EXFO certification of the fiber plant. This work consists of 10 separate FSA areas performed in conjunction with the utility permitting process and make-ready releases. Sertex is also responsible for all work pertaining to the Drop Installation in all residences and business locations in Otis, MA. To date we have completed over 1,000 FTTH Drop Installs in the Town of Otis. Bill Hiller (413) 297-8135 [email protected] Alford Municipal Light Plant - FTTH Drop Install Project Sertex was awarded a contract in 2018 with Alford Link for custom installation of all residential drops in the Town of Alford, MA. This contract included over 20 miles of aerial install/lashing of the Fiber Drop Cable to steel strand/distribution network, and over 10 miles installing FTTH Drops in customer owned existing conduits, both with/without existing telecom lines. This project also included over 3 miles of new UG Microduct installed but Vibratory plow, trenching, and boring on customer property. There were over 280 residences that our technicians installed including but not limited to: installation of the NID on residence, penetration into the basement/1st floor, wall-fishing of all cables inside the premises, installing wall plates, provisioning of ONT and Wi-Fi routers, customer education on use of new equipment, and full documentation of before/after speeds through Spry Mobile work order system. We also provide optional installations of VOIP’s if required. Jim Hall (413)717-1406 [email protected]


Westfield Whip City FTTH Project Sertex was awarded a 3 year contract with Whip City Fiber for custom installation of all residential drops in the City of Westfield, MA. We have installed over 4,000 aerial and underground residential and commercial FTTH installations, with over 15 miles of new underground conduit. Our technicians are fully trained and certified in FTTH installations, we also perform full background and CORI checks on all of our residential installers. Our technicians provide a full service install, including aerial/underground fiber from MST to the residence, installation of the NID on residence, hole penetration into the basement/1st floor, wall-fishing of all cables inside the premises, installing wall plates, provisioning of ONT and Wi-Fi routers, customer education on use of new equipment, and full documentation of before/after speeds through Spry Mobile work order system. We also provide optional installations of Antennas and VOIP’s if required. Sertex also provides customer service and dispatching through the Spry Mobile platform. Sertex FTTH installation technicians receive over 95% in customer satisfaction Westfield’s third party survey outreach program. Sertex has also been awarded other multiple contracts for this project, including the installation of over 20 miles of new UG construction, installing Duraline Microduct and air-blown installation of Micro Fiber Cable. Sertex was also awarded the Fiber Ring Backbone multi-year contract, installing approx. 50 miles of Aerial and Underground high count ribbon fiber cables, and performed all fiber splicing and EXFO fiber certifications The value of work performed is over $ 5,000,000. Mike Lee (413) 246-3839 Chris LaVertu (413)246-0092 40 Turnpike Industrial Park Road 40 Turnpike Industrial Park Road Westfield, MA 01085 Westfield, MA 01085 [email protected] [email protected] Joe Parda (413) 454-4822 40 Turnpike Industrial Park Road Westfield, MA 01085 [email protected]


Broadband Technologies Opportunities Program – Open Cape Project Contracted as the Construction manager for this $41 million, 400 mile ADSS fiber optic network project, connecting 76 municipal and cell tower sites in Southeastern Massachusetts. The project also included a Microwave Radio overlay providing additional capabilities and a connection to Martha’s Vineyard. Most recently, Mr. Solitro negotiated a 20 year IRU contract with AT&T on behalf of Open Cape to provide backhaul services and connect 59 Cell Towers to the Middle-Mile Backbone. In 2016 Sertex constructed 30 miles of lateral cable plant, connecting the Cell Site locations for the AT&T Eastern Massachusetts Backhaul Project. Currently, Sertex is engineering and constructing an FTTX pilot project in downtown Falmouth to serve business and residential customers. Steven Johnston (508) 362-2224 3195 Main Street Barnstable, MA 02630 [email protected]

4.11 Vendor shall describe any experience serving municipal broadband networks.

Reference 4.10 above

4.12 As a separate document, but included in the RFP response submittal, the Town requests an Executive Summary that summarizes the Vendor’s approach to a prospective partnership with the Town for this project. Please provide as much information included in your RFP response as you are comfortable with, recognizing that the purpose of the Executive Summary is to allow the sharing of information in a public setting with the Town Council, New Shoreham Broadband Committee, staff and the public. Therefore, no information should be included in the Executive Summary that the Vendor deems to be confidential or proprietary.



4.13 Vendor shall ensure and demonstrate that all outdoor solution components are

able to withstand Block Island’s corrosive and windy marine environment. Understood and will comply

4.14 Each Vendor shall name the Project Manager that Vendor will assign to the project along with a description of the Project Manager’s qualifications and experience.

Shawn Harmon – Vice President of Operations Mr. Harmon is responsible for annual business planning, sales and operating budgets, estimating and project management, business and staff development, customer relations, as well as playing an intergral role in the Sertex safety program. Shawn began his career working for Axsys Communications, Inc. as a fiber optic technician. Through the 1990’s he trveled throughout the U.S. working on many telecommunications projects, advancing to Project Manager. In 2000, after the formation of Sertex Utility Services, he was promoted to Vice President of Operations. In 2006, Shawn continued his career out of the telecommunications industry, working with ThyssenKrupp Elevator in Lincoln, Rhode Island. After a few years as Service & Repair Manager in the Rhode Island branch he was promoted to Branch Manager for the Connecticut market area, where he was responsible for all sales and operating budgets. In 2014 Shawn returned to Sertex as Vice President of Operations. He holds an A.S. degree in Electronics Engineering from New England Institute of Technology in Warwick, RI.


4.15 Vendors organized under the laws of this or any other jurisdiction must provide evidence that they are in good standing under the laws of the State of Rhode Island, and in the case of entities organized under the laws of any other state, evidence that Vendor is licensed to do business in and is in good standing under the laws of the State of Rhode Island or a sworn statement that Vendor will take all necessary action to become so licensed if Vendor’s proposal is accepted.

Sertex LLC is a Rhode Island Limited Liability Company. Telecommunications Contractor License #217

4.16 All proposals submitted shall be valid for one year, or until the contract is signed, whichever comes first.


4.17 The Town reserves the right to require vendors to demonstrate a proof of concept of their offering.


4.18 A Proposal may be rejected in whole or in part if it limits or modifies any terms and conditions and/or specifications of this RFP.


4.19 By responding, the Vendor states that the Proposal is not made in connection with any competing Vendor submitting a separate response to the RFP and is, in all aspects, fair and without collusion or fraud.



4.20 The Vendor shall comply with all local, state, and federal laws and regulations related to the performance of the contract to the extent that the same may be applicable.


4.21 The Town reserves the right to seek clarification of each Proposal or to make an award without further discussion of the Proposals received. Therefore, it is important that each Proposal be organized and submitted in a clear and complete manner.


4.22 Vendors may use the accompanying file titled Town of New Shoreham RFP Pricing Matrix.xls that is referenced in Exhibit H.3 for the pricing of their proposed solutions. Using this matrix is preferred but not mandatory. The tabs on the spreadsheet are named to match the RFP sections requiring proposals.


4.23 The Vendor shall clearly outline warranty information and annual maintenance costs for all components included in the solutions they propose.


4.24 All materials submitted in response to the RFP become the property of the Town. If there is any concern about confidentiality, mark the appropriate pages of your response “Confidential.” The Town and Mission Broadband will attempt to honor all reasonable requests for vendor confidentiality.



4.25 No contract will be awarded except to responsible vendors deemed by the Town to be capable of performing the work requested. Vendor's employees shall be trained and qualified to perform the work and operate all required equipment. Before the award of the Contract, any Vendor may be required to show that they have the necessary facilities, experience, personnel, ability and financial resources to perform the work in a satisfactory and timely manner.

Understood and will comply 4.26 Vendors must recognize that use of the National Grid fiber strands is limited to

those vendors with which the Town enters into a contractual agreement for the expressed purpose of providing telecommunications services to the community.


4.27 The Town reserves the right to reject any or all proposals or any part thereof, to waive any formality, informality, information and/or errors in the proposal, and to accept the proposal considered to be in the best interest of the Town.


4.28 The Successful Vendor may be required to post a 100% Performance and Payment Bond.

Understood and will comply. A 100% Performance and Payment bond shall be 2% of the contact value


5. Authorized Negotiator

5.1 The proposal shall be signed by the person authorized to legally bind the proposal.


5.2 The proposal shall designate the Vendor’s authorized negotiator who shall be empowered to make binding commitments.

Michael A. Solitro, President 22 Center Parkway Plainfield, CT 06374 TEL: (860) 317-1006 Ext 112 FAX: (860) 317-1046 [email protected]


6. Vendors Responsibility for Proposal Costs

6.1 The Vendor shall be fully responsible for all proposal development and submittal costs. The Town assumes no contractual or financial obligation as a result of issuance of this RFP.



7. Compliance with Laws, Permits, Rules

7.1 The Successful Vendor shall comply with all rules, regulations, ordinances, codes and laws relating to the work or the conduct thereof and shall secure and pay for any permits and licenses necessary for the execution of the work.


7.2 The Successful Vendor or Vendors shall be responsible for implementing precautions for the safety and security of, and shall provide reasonable protection to prevent damage, injury or loss to Vendor’s employees, Subcontractor’s employees, Town personnel and the general public. Vendor shall comply with all applicable safety regulations including Dig Safe, traffic safety laws, OSHA and regulations of the Town of New Shoreham. Vendor shall comply with and give notices required by applicable laws, statutes, ordinances, codes, rules and regulations, and lawful orders of public authorities bearing on safety of persons or property or their protection from damage, injury or loss.



8. Prevailing Wage and other RIGL provisions

8.1 Vendor shall comply with all applicable laws, ordinances, rules, regulations and orders of any public body having jurisdiction. Vendor shall remedy all damage, injury or loss to any property caused, directly or indirectly, in whole or in part, by the Vendor, any subcontractor or anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable.


8.2 The Contractor shall comply with Rhode Island General Laws Chapter 13 LABOR AND PAYMENT OF DEBTS BY Contractors. Chapter 37-13-3 states in part:

Understood and will comply All contractors who have been awarded contracts for public works by an awarding agency or authority of the state or of any city, town, committee or by any person or persons therein, in which state or municipal funds are used and of which the contract price shall be in excess of one thousand dollars ($1,000.00) whether payable at the time of the signing of the contract or at a later date, and their subcontractors, on such public works shall pay their employees at weekly intervals and shall comply with the provisions set forth in Chapter 37-13-4 -37- 13-14, inclusive, and 37-13-16, as amended.”

The Town, in compliance with Rhode Island General Laws Chapter 37-13-9, sets forth herein Chapters 37-13-5, 37-13-6 and 37-13-7 as follows:

§ 37-13-5 Payment for trucking or materials furnished – Withholding of sums due. – A contractor or subcontractor on public works authorized by a proper authority shall pay any obligation or charge for trucking and material which have been furnished for the use of the contractor or subcontractor, in connection with the public works being performed by him or her, within ninety (90) days after the obligation or charge is incurred or the trucking service has been performed or the material has been delivered to the site of the work, whichever is later. When it is brought to the notice of the proper authority in a city or town, or the proper authority in the state having supervision of the contract, that the obligation or charge has not been paid by the contractor or subcontractor, the proper authority may deduct and hold for a period not exceeding sixty (60) days, from sums of money due to the contractor or subcontractor, the equivalent amount of such sums certified by a trucker or materialman creditor as due him or her, as provided in this section, and which the proper authority determines is reasonable for trucking performed or materials furnished for the public works.


§ 37-13-6 Ascertainment of prevailing rate of wages and other payments – Specification of rate in call for bids and in contract. – Before awarding any contract for public works to be done, the proper authority shall ascertain from the director of labor and training the general prevailing rate of the regular, holiday, and overtime wages paid and the general prevailing payments on behalf of employees only, to lawful welfare, pension, vacation, apprentice training, and educational funds (payments to the funds must constitute an ordinary business expense deduction for federal income tax purposes by contractors) in the city, town, village, or other appropriate political subdivision of the state in which the work is to be performed, for each craft, mechanic, teamster, laborer, or type of worker needed to execute the contract for the public works. The proper authority shall, also, specify in the call for bids for the contract and in the contract itself the general prevailing rate of the regular, holiday, and overtime wages paid and the payments on behalf of employees only, to the welfare, pension, vacation, apprentice training, and education funds existing in the locality for each craft, mechanic, teamster, laborer, or type of worker needed to execute the contract or work.

§ 37-13-7 Specification in contract of amount and frequency of payment of wages. –

(a) Every call for bids for every contract in excess of one thousand dollars ($1,000), to which the state of Rhode Island or any political subdivision thereof or any public agency or quasi-public agency is a party, for construction, alteration, and/or repair, including painting and decorating, of public buildings or public works of the state of Rhode Island or any political subdivision thereof, or any public agency or quasi-public agency and which requires or involves the employment of employees, shall contain a provision stating the minimum wages to be paid various types of employees which shall be based upon the wages that will be determined by the director of labor and training to be prevailing for the corresponding types of employees employed on projects of a character similar to the contract work in the city, town, village, or other appropriate political subdivision of the state of Rhode Island in which the work is to be performed.


Every contract shall contain a stipulation that the contractor or his or her subcontractor shall pay all the employees employed directly upon the site of the work, unconditionally and not less often than once a week, and without subsequent deduction or rebate on any account, the full amounts accrued at time of payment computed at wage rates not less than those stated in the call for bids, regardless of any contractual relationships which may be alleged to exist between the contractor or subcontractor and the employees, and that the scale of wages to be paid shall be posted by the contractor in a prominent and easily accessible place at the site of the work; and the further stipulation that there may be withheld from the contractor so much of the accrued payments as may be considered necessary to pay to the employees employed by the contractor, or any subcontractor on the work, the difference between the rates of wages required by the contract to be paid the employees on the work and the rates of wages received by the employees and not refunded to the contractor, subcontractors, or their agents.

(b) The terms "wages", "scale of wages", "wage rates", "minimum wages", and "prevailing wages" shall include:

(1) The basic hourly rate of pay; and

(2) The amount of:

(i) The rate of contribution made by a contractor or subcontractor to a trustee or to a third person pursuant to a fund, plan, or program; and

(ii) The rate of costs to the contractor or subcontractor which may be reasonably anticipated in providing benefits to employees pursuant to an enforceable commitment to carry out a financially responsible plan or program which was communicated in writing to the employees affected, for medical or hospital care, pensions on retirement or death, compensation for injuries or illness resulting from occupational activity, or insurance to provide any of the foregoing, for unemployment benefits, life insurance, disability and sickness insurance, or accident insurance, for vacation and holiday pay, for defraying costs of apprenticeship or other similar programs, or for other bona fide fringe benefits, but only where the contractor or subcontractor is not required by other federal, state, or local law to provide any of the benefits; provided, that the obligation of a contractor or subcontractor to make payment in accordance with the prevailing wage determinations of the director of labor and training insofar as this chapter of this title and other acts incorporating this chapter of this title by reference are concerned may be discharged by the making of payments in cash, by the making of contributions of a type referred to in subsection (b)(2), or by the assumption of an enforceable commitment to bear the costs of a plan or program of a type referred to in this subdivision, or any combination thereof, where the aggregate of any payments, contributions, and costs is not less than the rate of pay described in subsection (b)(1) plus the amount referred to in subsection (b)(2).


(c) The term "employees", as used in this section, shall include employees of contractors or subcontractors performing jobs on various types of public works including mechanics, apprentices, teamsters, chauffeurs, and laborers engaged in the transportation of gravel or fill to the site of public works, the removal and/or delivery of gravel or fill or ready-mix concrete, sand, bituminous stone, or asphalt flowable fill from the site of public works, or the transportation or removal of gravel or fill from one location to another on the site of public works, and the employment of the employees shall be subject to the provisions of subsections (a) and (b).

(d) The terms "public agency" and "quasi-public agency" shall include, but not be limited to, the Rhode Island industrial recreational building authority, the Rhode Island economic development corporation, the Rhode Island airport corporation, the Rhode Island industrial facilities corporation, the Rhode Island refunding bond authority, the Rhode Island housing and mortgage finance corporation, the Rhode Island resource recovery corporation, the Rhode Island public transit authority, the Rhode Island student loan authority, the water resources board corporate, the Rhode Island health and education building corporation, the Rhode Island turnpike and bridge authority, the Narragansett Bay water quality management district commission, Rhode Island telecommunications authority, the convention center authority, the board of governors for higher education, the board of regents for elementary and secondary education, the capital center commission, the housing resources commission, the Quonset Point-Davisville management corporation, the Rhode Island children's crusade for higher education, the Rhode Island depositors economic protection corporation, the Rhode Island lottery commission, the Rhode Island partnership for science and technology, the Rhode Island public building authority, and the Rhode Island underground storage tank board.

__________________________________________________________________________________ 22 Center Parkway Plainfield, Connecticut 06374 TEL: (860) 317-1006

9. Insurance

9.1 The Successful Vendor shall agree to maintain General Liability Insurance and Worker’s Compensation Insurance, where applicable, to cover all its personnel engaged in the performance of the services herein described as well as damages arising as a result of the performance of such services, in amounts acceptable to the Town, with reputable and financially responsible insurance companies acceptable to the Town and authorized for business in the State of Rhode Island. The Successful Vendor shall furnish to the Town certificates of such insurance and renewals upon the Town’s request. Such certificates shall name the Town of New Shoreham as additional insured. Minimum insurance requirements are as follows:

9.1.1 General Liability Insurance (Contractual Liability Included) Minimum Limits: Each Occurrence: $1,000,000 Products/Completed Operations: $1,000,000

If the above insurance is written on a claim made form, it shall continue for three years following termination of this agreement. The insurance shall have a retroactive date of placement prior to or coinciding with the effective date of this agreement. Understood and will comply

9.1.2 Workers' Compensation Insurance As required under Rhode Island law. Understood and will comply

9.2 The Successful Vendor further agrees to require its subcontractor(s), if any, to maintain General Liability Insurance, Worker's Compensation and Employer's Liability Insurance, where applicable. The amounts of such coverage shall be as reasonably determined by Successful Vendor.


9.3 Proof of policies shall be provided with proposal.



9.4 Performance Bonds. Where indicated, Successful Vendor must furnish a 100% Performance and Payment Bond for contracts subject to Title 37 Chapters 12 and 13 of the Rhode Island General Laws. All bonds must be furnished by a surety company authorized to conduct business in the State of Rhode Island. Performance bonds must be submitted within twenty-one (21) calendar days of the contract execution.

Understood and will comply. Bonding costs are not included in the listed rates of this proposal. The rate is 2% of contract value and shall be added to the final contract total.


10. Island Wide Broadband Access Network – Outside Plant Design

and Implementation

10.1 The Town is seeking proposals for the design and construction of an Island wide broadband network with sufficient capacity to provide 1Gbps symmetrical Internet service to approximately 1800 developed commercial, residential and mixed-use parcels. A detailed breakdown of the types of structures on the Island is contained in the file titled Land Use Table.xls referenced in Exhibit H.7.


10.2 The Town also seeks proposals for Public Wi-Fi services in specific locations on the Island as outlined in Section 17.

We have provided a Public Wi-Fi proposal in Section 17

10.3 The Town is not predisposed to a particular access technology and will

consider all types of technology solutions, i.e. wired, wireless, cellular, etc., and any combination thereof, that meet the requirements laid out in this RFP. The design must be scalable and provide capabilities for access speeds above 1Gbps.


10.4 The Town owns and operates a Telecommunications Building (Telecom Bldg) located on the Island at 10 Beach Avenue, Block Island, RI. to be used as the hub in the deployment of the broadband network. The Telecom Bldg has redundant HVAC, Power and ample space for equipment racks. The Town requires that a redundant cable path entrance to the handhole, located outside of the Telecom Bldg as part of this project. Details are outlined in section 10.7 below.



10.5 The Town is also seeking options for future services to include a redundant

transport solution to the Island.

Given the timeline for submittal of this RFP we were unable to provide a redundant transport solution to the island. We have several suppliers that can provide a microwave solution and can conduct a separate RFP on behalf of the town to solicit and evaluate these alternatives.

10.6 There are many undeveloped and underdeveloped parcels of land on the Island and all proposals should include sufficient capacity to expand the network to cover these areas. These parcels of land are highlighted in the accompanying file titled Islandwide_BroadbandMap5_UndevelopedLand.pdf which is referenced in Exhibit H.4.

We based our design on 2,250 terminal ports plus the 144 existing fibers that the town has allocated from the CAI project.

10.7 As stated in Section 1.4 a survey of current conditions was conducted in August

2019 to gather details on the existing telecommunications and electrical infrastructure on the Island. This data is contained in the documents titled Block Island Data Sheet.xls and Block Island Complete Points.kmz referenced in Exhibits H.1 and H.2 respectively.

Understood

10.7.1 Vendors will need to break down costs for connecting to

structures as outlined in the pricing matrix titled Town of New Shoreham RFP Pricing Matrix.xls which is referenced in Exhibit H.3.



10.7.2 The data provided from the survey can be used by the vendor to assist in creating accurate solutions in their engineering design. All outside plant solutions must be designed according to industry best practices. It is recommended Vendors conduct an onsite evaluation as part of their response process.


10.8 The Town requires that a redundant cable path entrance to the handhole, located outside of the Telecom Bldg as part of this project. Refer to the document titled Block Island Fiber As-Built.pdf referenced in Exhibit H.5 for details. To accomplish this goal new conduit will need to be placed from the handhole outside of the Telecom Bldg to either Pole 26S or Pole 14 on Beach St.

Understood and will comply. A separate price for this construction is listed in the pricing matrix

10.9 The Town owns an existing aerial 288 fiber cable from the Telecom Bldg to several Community Anchor Institutions (CAI’s). Up to 144 strands of this fiber can be leveraged in the design of the proposed network. Town owned fiber currently connects the following CAI’s:

We have considered the 144 fibers in our design

10.9.1 Town Hall - 16 Old Town Rd, Block Island.

Understood

10.9.2 Island Free Library - 9 Dodge St, Block Island.

Understood

10.9.3 Block Island School - 15 High St, Block Island.

Understood


10.9.4 Block Island Medical Center - 6 Payne Rd, Block Island.

Understood

10.9.5 New Shoreham Police Department, Fire and Rescue also located at 10 Beach Ave, Block Island.

Understood

10.9.6 Block Island Utility District – 100 Ocean Ave, Block Island.

Understood

10.9.7 State Highways Garage – 9 Ocean Ave, Block Island.

Understood

10.9.8 See accompanying file titled Block Island Fiber As-Built.pdf referenced in Exhibit H.5 for a map of existing fiber. Up to 144 existing strands are available for use in the network design.

Understood

10.10 Regardless of the solution(s) proposed, all vendors should be sensitive to the

Island’s aesthetic character and concerns over balancing new construction with preservation of viewsheds and the Island’s historical character. Vendors should describe the aesthetic impact that their proposed solutions may have.


10.11 Vendors proposing any fiber optic outside plant, design and implementation must adhere to the requirements below. (Please Note: The Town is not predisposed to a particular access technology and will consider all types of technology solutions, i.e. wired, wireless, cellular, etc., and any combination thereof, that meet the requirements laid out in this RFP. The design however, must be scalable and provide capabilities for access speeds above 1Gbps.)


10.11.1 All fibers will be single mode.

Understood and will comply. We are providing Corning SMF28e+, ITU-T G.652.D compliant fiber for this project.

10.11.2 All fibers will be homerun back to the Block Island Telecom Bldg.


10.11.3 Vendor must terminate all homerun fiber cables within the Telecom Bldg.


10.11.4 Vendor must provide all required Outside Plant (OSP) materials, Fiber Distribution Panels (FDP) and Racks to accommodate implementation of the physical network and termination of fiber within the Telecom Bldg.


10.11.5 Town owned existing cable infrastructure is available for over lashing of new backbone fiber network. Vendors shall ensure and demonstrate that all outdoor solution components are able to withstand Block Island’s corrosive and windy marine environment. At a minimum, this hardware should meet or exceed existing fiber attachments.

Strand and cable lash solution utilizing Class C Extra High Strength steel support strand and type 316 stainless steel lashing wire for coastal applications.


10.11.6 Town desires a geographically diverse fiber ring topology design for their existing Community Anchor Institutions (CAI) backbone fiber network. Responding vendors will design and build fiber routes that will allow the Town to accomplish this diversity goal in the future. Vendors will utilize existing CAI backbone and extend this backbone to create a fiber ring topology. The locations requiring a ringed architecture are listed below and shown in the Block Island Fiber As-Built.pdf referenced in Exhibit H.5:


10.11.6.1 Town Hall - 16 Old Town Rd, Block Island.


10.11.6.2 Island Free Library - 9 Dodge St, Block Island.


10.11.6.3 Block Island School - 15 High St, Block Island.


10.11.6.4 Block Island Medical Center - 6 Payne Rd, Block Island.


10.11.6.5 New Shoreham Police Department, Fire and Rescue also located at 10 Beach Ave, Block Island.


10.11.6.6 Block Island Utility District – 100 Ocean Ave,

Block Island.



10.11.6.7 State Highways Garage - 9 Ocean Ave, Block Island.


10.11.7 Fiber cable must be installed per manufacturer’s specifications.


10.11.8 Fiber drops will be terminated into electronics inside all structures.

All fiber drops will be terminated and tested to a Corning Network Interface Device (NID) located outside the premise. Installation of the electronic equipment and inside fiber wiring is covered in Section 16.

10.11.9 Fiber drops will be a combination of aerial and buried.


10.11.10 Where aerial drops exist, Vendors may use aerial solutions. Where existing utilities are underground, drops must be buried. Understood and will comply. We have provided unit prices for all drop installations. Aerial, new underground, and existing conduit. Where there is existing conduit, we are often able to rod and rope the conduit to install the new fiber. Significantly less expensive than new underground.

10.11.11 For buried drops, conduit such as microduct is required.

All new buried drops shall be in 10/12.7 mm microduct with tracer wire.


10.11.12 Vendor will need to engineer drops accordingly to structure, i.e. business, multi-dwelling, condominium, etc.


10.11.13 Vendors proposing fiber will install slack loops in sufficient quantity to ensure all current and future service needs can be met. Explain your standard practice and distance for placing slack loops.


10.12 Vendors proposing any wireless technologies or wireless-hybrid technologies for

access or aggregation shall adhere to the requirements below: (Please Note: The Town is not predisposed to a particular access technology and will consider all types of technology solutions, i.e. wired, wireless, cellular, etc., and any combination thereof, that meet the requirements laid out in this RFP. The design however, must be scalable and provide capabilities for access speeds above 1Gbps.)

10.12.1 Vendors should clearly mark the locations and state the mounting method and the necessary provision of power supply and backhaul connection for each Access Point or Fixed-Wireless Access device in the site diagram provided.

Not applicable. We are not proposing any wireless solution for the main network.

10.12.2 Vendor must provide all required Outside Plant (OSP) materials, Fiber Distribution Panels (FDP) and Racks to accommodate implementation of the physical network and termination of fiber within the Telecom Bldg.



10.12.3 Vendor shall ensure and demonstrate that all outdoor solution components are able to withstand Block Island’s corrosive and windy marine environment.

Understood and will comply.

10.12.4 All outdoor equipment will be weatherproof.


10.12.5 Wireless devices will be mounted on structures and Network Termination Equipment placed inside the premise.


10.12.6 Each subscriber must have access to 1Gbps of symmetrical bandwidth.


10.12.7 All field electronics must have sufficient battery to run for 8

hours if commercial power is lost.


10.12.8 Access Points will be capable of providing 360-degree coverage as a baseline or option.



10.13 The Successful network construction Vendor will be responsible for the preparation of all necessary pole attachment licensing applications on Block Island, Town. However, the Town will be responsible for submission of those applications under existing Pole Attachment Agreements with the Block Island Utility District and Verizon. Town will be responsible for all make ready costs.


10.14 Outside plant construction must be in compliance with Town’s existing pole

attachment agreement with pole owners Verizon and BIPCO, which are available upon request.


10.15 All Vendors must provide to Town the industry standards that they will adhere to for installation of all network components such as Fiber Optic Association Standards (FOAS).


10.16 Successful Vendor(s) will be required to deliver engineering maps and as-builts of

final network including documents detailing all poles, drops, slack loops, splice and termination points in paper and digital formats as determined by the Town.


10.17 Optical Time Domain Reflectometer (OTDR) acceptance testing for all fibers shall be completed after fiber installation and industry standard acceptance results will be provided for the Town to review and approve.


10.18 Successful Vendor(s) will secure permits and approvals and finalize construction

details with the Town’s support as needed.

Understood and will comply. Permits will be passed through at cost to the town.


10.19 Vendor pricing may be provided by filling out the pricing matrix titled Town of New Shoreham RFP Pricing Matrix.xls referenced in Exhibit H.3 or optionally use their own pricing format.



11. Island Wide Broadband Access Network – Access and Aggregation

Electronics Design and Implementation

11.1 The Town is requesting design and implementation of the hardware and electronics necessary to provide 1Gbps symmetrical Internet access to approximately 1800 developed commercial, residential and mixed-use parcels. The Town seeks a design that will futureproof the network for speeds greater than 1 Gbps.


11.2 The diagram in Exhibit A illustrates an example of hybrid network deployment including fiber to the premise and fixed wireless. The diagram in Exhibit D illustrates the applications that may run over the end to end network. As stated earlier in this document the Town is not predisposed to a particular access technology. Vendors are encouraged to propose designs they feel optimally meet the requirements and specifications of this RFP.

Understood and will comply. ADTRAN, the proposed hardware and electronics vendor, was chosen as the access technology partner due to the versatility of the product portfolio to include the following:

• GPON/Active Ethernet/10G PON FTTP with the TA5000 • Fixed Wireless Access (FWA) point to point and point to multi point

radios for extended wireless reach • Bluesocket line of AP’s and associated software and support • DWDM transport applications with the TA5000 • Subscriber Analytics, Device Manager, and automated ONT turn up

with TA5000 AOE management software


11.3 All core network access equipment, servers, software, controllers, firewalls,

electronics and all other components required to operate the network will be installed in the Telecom Bldg.

All ADTRAN access equipment is also hardened for cabinet deployment if necessary.

A pair of Emergency Services Gateways (ESGs) to be installed with the access/aggregation network. The ESGs will enable the survivability of on island telephone calls in the event of a mainland failure.

A pair of Juniper MX-204 routers with advanced routing and subscriber management to be installed with the access/aggregation network. The Juniper routers will provide Layer-3 services (IP, DHCP, Filtering) to the access network. This will enable intelligent routing for survivability and open access to multiple Service Providers.

11.4 The core network in the Telecom Bldg must provide scalability and flexibility to adapt to changing bandwidth and application needs over time. The desired characteristics of the network are as follows:

11.4.1 The network must scale to meet short term and long-term traffic demands. It is expected that the enablement of high capacity broadband in the Town will result in an increase in bandwidth intensive applications such as telecommuting, telehealth, gaming, streaming video, video conferencing and distance learning. IoT applications will be important, especially for property owners who spend time away from the Island. The network must have sufficient capacity to meet user demand especially during peak season from May 15th to September 15th. The access network must have sufficient capacity at all levels to accommodate the volume change in traffic that will occur during the year.

All FTTX hardware and electronic are compliant. The ADTRAN access TA5000 is currently supporting GPON/Active Ethernet and XGSPON (10G PON) for downstream and uplink to router bandwidth increase requirements.


The Wi-Fi network proposed is in compliance with this section request and is understood to be required for consideration. Wi-Fi network prosed is capable for the industry standard maximum simultaneous device of 75 per AP with a minimum upload and download configurable setting available or allow any required bandwidth usage. It is our experience that a high-density network should be planned and designed for 50% constant bandwidth usage during peak times.

11.4.2 Vendor must ensure that high availability, redundancy, and hot swappable common components (i.e. control cards/processors, power supplies, etc.) are built into the core components. FTTX is Compliant

• Redundant A and B power feeds (-48 VDC) • Redundant Switch Modules • Multiple redundant uplink interface with LAG

support • Redundant backplane traces to Switch Modules for

each Access Module • Hot-swappable modules

The Wi-Fi network proposed is in compliance with this section request and is understood to be required for consideration.

11.4.3 The network must be flexible enough to provide different types and classes of services to meet different customer and Service Provider requirements.

FTTX Compliant. The Total Access 5000 MSAN is a carrier-class platform capable of supporting the following applications from a single chassis:

• FTTH/FTTP • Packet Optical Transport • Broadband Digital Loop Carrier • High Density DSLAM • Legacy Service Migration • Carrier Ethernet



11.4.4 The Town desires that the network is open access. The core and access platform solutions must be capable of logically segmenting traffic to/from different Service Provider’s via separate VLAN’s, VPN’s or some other mechanism.


11.4.5 Vendors proposing solutions based on Gigabit Passive Optical Network (GPON) technology must explain any backplane or uplink bandwidth constraints as take rates increase and individual PON ports become oversubscribed. Every residential and business subscriber must have a base requirement to access 1Gbps symmetrical bandwidth.

Compliant. Each 8 port GPON OLT has a non-blocking bandwidth of 20Gbps to an SM40 (Switch Module). This allows every PON on the OLT card to saturate it's full upstream and downstream bandwidth. Two Redundant SM40s provide a total of eight 10G SFP+ ports. The only considerations for bandwidth limitations are by choice with the design's oversubscription ratio, such as the number of SM ports dedicated to uplink, the number of OLT Access Modules per Chassis, and number of subscribers per PON.

11.4.6 Vendors proposing solutions involving wireless technologies must explain the frequencies, channels and licensed or unlicensed spectrum proposed.

The Wi-Fi network proposed is in compliance with this section request and is understood to be required for consideration. The Wi-Fi equipment proposed capabilities: Radios

802.11a/n/ac and 802.11b/g/n

Configurable for Sensor-mode RF Scanning

DynamicRF (Radio Resource Management) for

Auto- matic Channel, TX Power and Neighbor

Discovery

Configurable Maximum Associated Clients per

Radio


DynamicSteering (Band/client steering, load

balancing and sticky client prevention technology)

with 802.11k/v support

Multicast/Broadcast to Unicast Conversion

A-MPDU and A-MSDU Frame Aggregation

HT20, HT40 (High Throughput) and VHT80 (Very

High Throughput)

Max Aggregate TX Power

o 2.4 GHz: 29 dBm/800 mW o 5 GHz: 27 dBm/500 mW

Certifications

Wi-Fi 802.11a/b/g/n/ac Certification

11.4.7 Fiber-to-the-premise solutions must be capable of supporting

access utilizing a single strand of fiber except where dual strands are required for a specific application or customer.

Understood and compliant

11.4.8 Support for IEEE 802.3ad/802.1AX link aggregation on all uplink ports.

FTTX is compliant. With the TA5000 redundant SM40’s, all (8) 10G uplinks (2 per SM40 card) can be LAG’d to support 80Gbps uplink if necessary.



11.4.9 Support for IEEE 802.1Q VLANs throughout entire network.

FTTX is compliant


11.4.10 Support for IEEE 802.1p QoS (minimum four traffic classes) throughout entire network.

FTTX is compliant

The Wi-Fi network proposed is in compliance with this section request and is understood to be required for consideration. The Wi-Fi equipment proposed capabilities: QoS for Voice, Data, and Video

Smart Bandwidth Management (Incoming, Outgoing) WMM (802.11e) 802.1p or Differentiated Service Code Point (DSCP) WMM Power Save (U-APSD)


11.4.11 SNMP management capabilities throughout entire network.

FTTX is compliant


11.5 Network Termination Equipment (NTE) on customer premise.

11.5.1 NTE equipment will be installed inside customer premise.

FTTX is compliant

11.5.2 NTE shall include model options of 10/100/1000 Base TX ports facing subscribers.

Compliant. Please see the Pricing Matrix. There are three different options that ADTRAN are offering as solutions for New Shoreham.

11.5.3 NTE shall include single port and multi-port model options for different types of uses (I.E. single unit, multi-unit).

Compliant. Please see the Pricing Matrix. There are three different options that ADTRAN are offering as solutions for New Shoreham.

• TA411 1GE+POTS MICRO ONT • TA424RG 2POTS+4GE RG ONT • TA374 4 POTS + 4 GE MDU

11.5.4 Vendor will need to engineer NTE accordingly to use, i.e. single unit, multi-unit, hotel, etc.



11.5.5 NTE with multiple Ethernet ports may be used to separate and isolate Fire Alarm signaling. In this scenario all Fire Alarm ports serviced via NTE would be tagged with a specific VLAN and routed to the appropriate network for processing.


11.5.6 It is preferred that all NTE is capable of supporting Wi-Fi for customer use inside the premise.


11.5.7 Vendors should explain compelling advantages and features of their solution beyond the baseline listed above.

The SR400ac supports Mesh Wi-Fi utilizing INTELLIFI®. The SE80ac/SE81ac satellites can be installed to create an intelligent mesh solution that monitors channels and links in real-time. ADTRAN additionally offers software solutions from the Mosaic Subscriber Experience Suite and the SmartRG Software Portfolio. Please see the FTTP Solutions Overview for more information regarding the advantages offered for each solution.


Compliant. Please see the Pricing Matrix.


12. Mainland Dark Fiber Design and Implementation

12.1 The Town has four available strands of undersea fiber that may be accessed

via a Town-owned handhole located under the Rhode Island Department of Transportation (RIDOT) right-of-way adjacent to Point Judith Road (Rt. 108) and near Pole 6, which is south of Dillon’s Corner in Narragansett, RI as referenced in the diagram in Exhibit B. Access to the fiber will require a splice of the fiber and installation of a splice case.

12.2 The Town requests proposals for geographically diverse dark fiber connectivity from this handhole (Location A) to a Colocation facility (Location Z). For OTDR test results of existing undersea fibers see document titled OTDR Block Island to Dillons Corner.pdf referenced in Exhibit H.6.

12.2.1 There are three Colocation scenarios that can be considered. 12.2.1.1 The Town has identified and pre-screened two possible Colocation facilities located in the proximity of the following addresses:

12.2.1.1.1 304 Carpenter St., Providence, RI.

12.2.1.1.2 375 Promenade St., Providence, RI. • OSHEAN Response: Understood and will be

bidding an alternative solution.

12.2.1.2 The Vendor may propose bringing geographically diverse dark fiber connectivity to another Colocation facility of their choice. • OSHEAN Response: Understood and

Complies - We recommend that the Town of New Shoreham consider using 235 Promenade for Colocation.


12.2.1.3 If a suitable Colocation facility is not attainable, then the Town will pursue the construction of a telecommunications facility, potentially on State of Rhode Island property located at Dillon’s Corner in Narragansett, RI, North of Woodruff Ave. between Pt. Judith Rd (Rt. 108) to the East and the on-ramp to Tower Hill Rd (Rt. 1) to the West. The Vendor shall propose geographically diverse dark fiber connectivity from the handhole (Location A) to this new facility (Location Z). • OSHEAN Response: Understood

12.2.2 The Town requests two strands each of dark fiber geographically diverse from handhole to Colocation facility.

• OSHEAN Response: OSHEAN Acknowledges and Complies – Please see additional documentation in Appendix

12.3 The Successful network construction Vendor will be responsible for the preparation and submission of all necessary pole attachment licensing applications on the mainland. The Vendor will be responsible for all make ready costs.

• OSHEAN Response: Understood and Complies - OSHEAN has Fiber from location A to location Z. No new construction is necessary for initial proposal.


• OSHEAN Response: Understood and Complies – Please see attached Town of New Shoreham RFP Pricing Matrix.xls Exhibit H.3


Additional documentation for section 12 OSHEAN is proposing use of Dark Fiber to access 235 Promenade Street, Providence, RI for Colocation Services. The Dark Fiber solution would be fully divers ring consisting of two strands to provider diverse east and west paths to the proposed colocation facility This is the OSHEAN primary point of presence within Rhode Island and would allow the Town of New Shoreham many options for an Open Access architecture to deliver services from many providers including:

• OSHEAN • Cox • Verizon • Crowne Castle • Cogent

**Please note OSHEAN utilizes Hurricane Electric and GTT for our commodity internet services (I1) and provides connectivity directly to Internet Exchange Service DECIX via NYC and Internet 2 via the NoX. Screenshot of KMZ showing Proposed Dark Fiber Ring:


Screenshot of KMZ showing Proposed Dark Fiber Path Diversity at Location A:


Screenshot of KMZ showing Proposed Dark Fiber Path Diversity at Location Z:


13. Transport Electronics Design and Implementation

13.1 The Block Island Transport electronics will be located in the Telecom Bldg.

Mainland Transport electronics will be located in the Colocation facility. Fiber connectivity between the Island location and the mainland location will be provided by the Town through this RFP process as outlined in Section 12. For OTDR test results of existing undersea fiber see document titled OTDR Block Island to Dillons Corner.pdf referenced in Exhibit H.6. The expectation is that all fiber used to complete connectivity from the Dillon’s Corner handhole to a suitable Colocation facility will pass industry standard Optical Time-Domain Reflectometer (OTDR) testing. OSHEAN Response: Understood and Complies

13.2 The diagrams in Exhibit C depict possible transport solutions for connecting Service Providers to the Block Island access network. The Town requests a transport solution that is highly scalable. The transport solution must include routers on each end capable of supporting multiple 10/40/100Gbps interfaces. All equipment proposed must include redundant power and processing capabilities. The transport solutions depicted in Exhibit C are described below, however, Vendors should feel free to submit alternate designs that meet or exceed the requirements.

OSHEAN Response: Understood and Complies

13.2.1 Referencing Exhibit C, Diagram C-1. Dense Wavelength Division Multiplexing (DWDM) systems on the Island and mainland terminating all four fibers to create a layer 1 foundation for high capacity and scalable ringed layer 2 and 3 architectures. In this scenario the routers would be connected initially via dual 10/40/100Gbps circuits riding wavelengths on the DWDM system. Vendors must clearly outline incremental costs for adding bandwidth in this model.

OSHEAN Response: Understood


13.2.2 Referencing Exhibit C, Diagram C-2. This scenario includes routers on the mainland and the Island with dual 10/40/100Gbps optics capable of reaching up to 100Km. In this scenario the fibers would be used to create a high capacity connection from the Island to the mainland. Vendors must outline incremental costs for adding capacity.

OSHEAN Response: Understood

13.2.3 Referencing Exhibit C, Diagram C-3. Direct access via these fibers to a Service Provider on the mainland capable of providing both 10/40/100Gbps upstream bandwidth and transport of other Service Providers on to the Block Island network to access subscribers. In this scenario the Town would not place electronics on the mainland. Vendors must provide incremental costs for increasing bandwidth beyond the initial starting point.

OSHEAN Response: Understood and Complies – Please see additional documentation in Appendix

13.3 The Town is seeking proposals for design, implementation, operation and support of the entire transport infrastructure outlined in this section.





Additional Documentation for section 13 OSHEAN is proposing a lit wave service to the Town of New Shoreham to support Crocker as the network operator/ISP for the Town of New Shoreham Island Wide Broadband Project. As part of this service OSHEAN would install, configure, manage and maintain on island DMDM equipment. OSHEAN would be installing a Cisco NCS 2006 DWDM system capable of providing 40 channels available at increments of 10/40/100/400 gb waves. For this solution we have priced out 100g lit wave service from the Town of New Shoreham Telecommunications Building to 1 Summer Street, Boston and 32 Avenue of Americas, New York City. At each location we would provide Crocker a fiber handoff for the 100gb wave service to provide Internet for the Island Wide Broadband Project. ***Please note – in addition to lit wave service to support Crocker, OSHEAN could deliver lit wave services to the Town of New Shoreham using additional capacity to support Open Access via lit wave service to any location where OSHEAN currently has DWDM equipment to facility add drop. Including OSHEAN main points of presence:

• 1 Summer St, Boston, MA • 300 Bent St, Cambridge, MA • 32 Avenue of Americas, New York City, NY • 235 Promenade St, Providence, RI

Please see the attached Town of New Shoreham RFP Pricing Matrix for complete pricing. Please see the following design diagram for our proposed lit wave solution: Yellow Line – 100gb wave from New Shoreham to 1 Summer St. Boston Blue Line – 100gb wave from New Shoreham to 32 Avenue of Americas, New York City


14. Mainland Data Center/Colocation with access to Service Providers

14.1 The Town requires rack space in a Data Center or Colocation Facility on the

mainland. This space will be used for the electronics that will terminate the 4 strands of mainland East/West fiber to complete the transport path from the Island to the mainland. This equipment will be used to provide transport of bandwidth to the Island and access to Service Providers who will provide services on the Island. The Town requires pricing for half rack and full rack solutions including redundant power and diverse fiber path entrances for the East/West fiber route to the Town handhole in Narragansett. The mainland Data Center or Colocation facility shall have the following characteristics:

14.1.1 Facility shall run in a High Availability (HA) configuration, with fully redundant power and cooling.

• OSHEAN Response: OSHEAN Response: Understood and Complies

14.1.2 Facility shall include uninterruptible power source (UPS)

batteries, and backup power generation for survival through sustained commercial power outages.


14.1.3 Facility shall have strong physical security, with limited/controlled access.


14.1.4 Facility shall have environmental controls for humidity and temperature, and fire suppression systems.



14.1.5 Equipment shall be mounted securely in racks and cabinets, in compliance with national, state, and local codes. All equipment shall be connected with uninterrupted cutover to battery and generator.

• OSHEAN Response: OSHEAN Acknowledges and Complies

14.1.6 Facility shall be SSAE 16 SOC 2 Certified. Vendor Respondent will provide evidence that the facility meets or exceeds certification requirements.



• OSHEAN Response OSHEAN Response: Understood and Complies – Please see attached pricing Matrix

OSHEAN proposes the Town of New Shoreham use 235 Promenade St, Providence as their mainland datacenter / colocation facility if required. This location meets all the requirements outlined in sections 14.1.1-14.1.6. Additionally, as mentioned in section 12, this site has several additional service providers located within this carrier hotel. Including:

• OSHEAN • Cox • Verizon • Crowne Castle • Cogent

**Please note OSHEAN utilizes Hurricane Electric and GTT for our commodity internet services (I1) and provides connectivity directly to Internet Exchange Service DECIX via NYC and Internet 2 via the NoX.

_________________________________________________________________________________ 22 Center Parkway Plainfield, Connecticut 06374 TEL: (860) 317-1006

15. Service Providers

ISP Service shall be provided by Crocker Communications

Crocker Communications, Inc. is a family owned and operated telecommunications company based in Greenfield, Massachusetts. Founded in 1956 as a Telephone Answering service, we have been providing mission critical 24/7 emergency service for over 60 years. Current president Matthew Crocker established the Internet division of the company in 1994. We have been providing high speed Internet service to residential, business and educational customers for 25 years. Crocker is a registered Competitive Local Exchange Carrier (CLEC) in Massachusetts and an Interconnected Voice Over IP provider in Rhode Island. We have established our tax relationship with State of Rhode Island. We are prepared to provide high quality, high speed Internet and voice services as soon as the network is completed.

15.1 Town is requesting Service Providers to provide services to subscribers on the Island. The Town seeks vendors who will provide a superior customer experience to the diverse population on the Island.

Read, Understood and will comply

15.2 Service Provider must have strong track record of providing outstanding

customer service and support and shall provide the following items to demonstrate this track record:

15.2.1 Three customer references. Town of Shutesbury, MA – Gayle Huntress [email protected]

Crocker is providing ISP & NO services to the town Municipal Light Plant (MLP). 700+ homes, GPON using Calix E-7 equipment. Internet & Voice services


Town of Mount Washington, MA – Gail Garrett [email protected]

Crocker is providing ISP & NO services to the town. 100+ homes, Active Ethernet using Calix E-7 equipment. Internet & Voice services

Town of Leverett, MA – Marjorie McGinnis [email protected]

Crocker provded ISP services to the town Municipal Light Plant (MLP). 600+ homes, Active Ethernet using Calix E-7 equipment. Internet & Voice Services.

15.2.2 Summary of organizational programs or initiatives aimed at improving the customer experience.

Crocker has daily management meetings to discuss key factors affecting service for the day. We also have monthly check-ins with all staff to set direction for the next 30 days. We follow a continuous process improvement cycle.

15.2.3 Annual Key Performance Indicator (KPI) goals and achievements for Customer Service and Technical Support for the past three years.

Crocker has achieved 100% uptime for core Network performance over the past 3 years.

Crocker has achieved 100% uptime for core Telephone service elements over the past 3 years.


15.3 As an option, the Town seeks a wholesale arrangement in which the Town

would purchase bandwidth from a Service Provider and resell bandwidth to subscribers on the Island. The Town’s preference is for an open access network over which capable Service Providers deliver services to subscribers with a qualified Operator managing the network on the Island, however, the Town must evaluate various models for service delivery in this process.

Crocker is interested in participating in an open access network on the island. We can provide Internet and Voice services to residents & businesses on the island.

15.4 The Town is requesting Service Providers to provide the following services:

15.4.1 Internet Bandwidth. Vendor must provide bandwidth tier pricing as referenced in Exhibit G.

Crocker has provided pricing in Exhibit G following the tier pricing model established by the town. Crocker would also like to suggest an optional revenue sharing plan for seasonal and hospitality customers, also detailed in Exhibit G.

15.4.2 As an option, the Town is requesting traditional telephone service to include State and Federal requirements as applicable.

Crocker is an established Competitive Local Exchange Carrier (CLEC) in Massachusetts and an Internet Telephony Service Provider in Rhode Island. We can provide traditional telephone service derived from the fiber ONT installed on the premises.


15.4.3 As an option, the Vendor may provide a description of any additional telecommunication services offered.

Crocker can provide a complete range of additional telecommunications services to residents and businesses on the island. We have a fully featured switch capable of providing many complex services.

15.4.4 As an option, the Town is requesting traditional television services.

Crocker is not planning to provide traditional television services. Over the Top (OTT) services are the recommended way to view TV over the Internet. Crocker will ensure there is enough available bandwidth that customers will have a positive TV experience with OTT services

15.5 Vendor will need to provide non-blocking Internet scalable for the busiest months of the year (May 15th through September 15th), based on total subscription bandwidth. During these months the Island population can grow to 20,000 on a peak summer day and the anticipation is that the access networks and Public Wi- Fi will be heavy utilized during these months.

Read, Understood and will Comply

15.6 The Town plans to negotiate final Service Level Agreement (SLA) requirements with the winning Vendor(s). Please explain SLA guarantees that can be provided and are appropriate, including those from the following list:

15.6.1 Jitter

< 4ms across Crocker core network


15.6.2 Latency

<15ms across Crocker core network

15.6.3 Network Availability - Expressed as a percentage (in the form of ##.###%).

99.999% -- Core Network

15.6.4 Response Time - Expressed in terms of initial trouble report response time in minutes and on-site response time in hours.

Automated monitoring system response time for outage is 5 minutes. Crocker technician response time is under 1 hour. On-site response time depends on travel and ferry schedules. Crocker will seek to hire a local technician on Island during the peak season to ensure rapid response.

15.6.5 Planned Network Maintenance - Please indicate the standard notification Vendor provides to customers for planned network maintenance. Vendor should describe their standard network maintenance window.

Network maintenance window is every Thursday 12:00A – 4:00A (Wednesday night / Thursday morning). Scheduled maintenance will be posted on a support website dedicated to the town at least 2 weeks prior to the event. Security or Emergency related maintenance may not afford proper advanced notification.

15.6.6 Escalation Procedures - Vendor should provide NOC initial point of contact and trouble escalation procedures.

Crocker maintains 24/7 Tier 1 support. NOC staff are available 24/7 as well to manage emergent issues. A dedicated NOC number will be established for the town.


15.6.7 Security Incidents: Vendor shall list any programs and procedures in place specifically for monitoring and resolving security incidents.

All network and voice traffic is monitored real-time 24/7. Security and DDoS mitigation procedures are in place to protect all core infrastructure. The core network for the Island will not be ‘on the Internet’ only the end-users will have Internet access. The core network will be isolated and managed ‘out of band’.

15.6.8 Credit Allowances - Vendor must provide a listing of the credit allowances and/or refunds that may be assessed based upon service outages. Vendor should state the outage intervals and the refund amounts. For example, if service were unavailable for 30 minutes, state the refund amount. If service were unavailable for an hour, state the refund amount.

End user credits are applied for any outage > 1 hour. Customers must initiate the credit process with our billing or support department. Credit applied will be a prorated portion of the customer’s monthly invoice.

15.7 (Optional) Vendor will provide a description of traditional telephone services.

Crocker provides a full features residential and business phone service. We will utilize the POTS port on the fiber ONT installed at the customer premises. Crocker will port the customers’ existing telephone number to the new service. Service will include voicemail and all traditional calling features (Call Forwarding, Call Waiting, Caller Name, Caller Id, etc). Crocker will establish an Emergency Service Gateway on the island to enable on Island calling in the event of an outage on the mainland. On Island communications (911, medical, school) will remain available during a mainland Internet outage or undersea fiber interruption.


15.8 (Optional) Vendor will provide a description of traditional television services to include station availability and local programming.

Crocker is not proposing television services. Crocker will ensure there is enough bandwidth available that consumers can purchase Over the Top (OTT) streaming services such as YouTube.tv, Hulu Live, etc

15.9 Service Provider vendors must perform the following functions:

15.9.1 Sales and marketing activity to sell services to subscribers on the Island.

Read, Understood, will comply.

15.9.2 Billing, collection and payment of all monthly reoccurring charges to include Federal and State taxes, surcharges and assessments.


15.9.3 Customer Service functions to include:


15.9.3.1 Entering and maintaining customer service records in a database.


15.9.3.2 Vendor must adhere to all state and federal customer privacy regulations.


15.9.3.3 Receiving inbound calls from customers for service- related issues.



15.9.3.4 Signing up new customers and upgrading a customer’s services.


15.9.3.5 Billing and payments.


15.9.3.6 Discussing/issuing credits when necessary.


15.9.3.7 Tracking and reporting Customer Service-related performance data to the Town.


15.9.4 Technical Support Level I / II / III: Vendor must have a Network Operations Center (NOC) or Technical Support call center to take calls from subscribers with service issues and perform the following functions:

15.9.4.1 Resolve subscriber service troubles.


15.9.4.2 Provide escalation procedures to subscribers.


15.9.4.3 Enter and update trouble tickets.



15.9.4.4 Provide updates to end customer.


15.9.4.5 Work with the Network Operator on the Island to resolve complex troubles as necessary.


15.9.4.6 Provide a process for trouble escalations.


15.9.4.7 Have network management and monitoring platforms that actively monitor services on the network.


15.9.4.8 Track and report Trouble Ticket related performance data to the Town.


15.10 Vendor must indicate whether or not they are a facilities-based retail

Service Provider and eligible for FCC or Federal program funding.

Crocker is not a facilities-based retail Service Provider in Rhode Island. Crocker is eligible for Federal program funding such as eRate.

15.11 endor pricing may be provided by filling out the pricing matrix titled Town of

New Shoreham RFP Pricing Matrix.xls referenced in Exhibit H.3 or optionally use their own pricing format.

See attached pricing matrix. Crocker is also recommending a revenue sharing model that will allow seasonal use of the network for part time residents.


16. Network Operator

16.1 The Town is seeking proposals from qualified operators for the operation,

management and maintenance of the broadband network that will be constructed on Block Island. The network is intended to be an open access network allowing Service Providers who wish to provide services over the network to do so provided they meet Town requirements, including performance and customer service standards. The operator must have experience working with and managing relationships with multiple Service Providers. The Town desires subscribers on the Island to have an excellent customer service experience regardless of time of day or weather conditions.

FTTX Customer Service utilizing SpryPoint’s Work Order System Sertex introduces its new offering exclusively for our Municipal customers. We now have a Customer Service department to help our customers efficiently deal with their signup and installation needs. Utilizing the latest capabilities from Spry Mobile, we can now fully integrate with our municipal customers using their work order system. This enables us to make efficient use of our technician time for reduced cost increased customer satisfaction. • All Installation Technicians are fully trained on the Spry Mobile

Work Order System • State of the art Lap Top Computers and Tablets for complete

electronic entry in the field • Technician receives work orders daily from our customer service

department • Installation is documented directly from the field into the Spry

Mobile System • Includes all documentation. Pictures, Speed Test, PON Level

Readings, Customer Signatures • Real Time Information enables us to react quickly to schedule

changes • More efficient use of cancellations and rescheduling • Additional work requested by the homeowner can be documented

and verified


Sample Work Order


16.2 The Town recognizes that Vendors may be unable to respond solely to this

section of the RFP due to the unknown architecture of the final network. The Town understands that qualified Vendors who wish to respond solely to this section will be required to partner with other Vendors for the network architecture to be defined. In the event that the Town does not receive the desired responses for this section it is possible solicitation of these services may occur through a future RFP process.

Sertex has provided a full turnkey solution with our partner companies. We will be able to address all the town’s needs in this section

16.3 The primary functions that will need to be performed are listed below. It is assumed that the winning vendor will have existing Operation Support Systems/Business Support Systems in place and strong experience turning up, onboarding and managing greenfield networks.

16.3.1 Operator will work with Service Providers to perform the following activities related to service delivery and trouble resolution:

Understand and will comply

16.3.1.1 Network to Network Interface (NNI) Design and Activation.

Understand and will comply


16.3.1.2 Coordination and scheduling of all activities related to a service install with internal and external parties including splicing, trenching, traffic control etc.

The Sprypoint Service order system will track and manage all aspects of the service install from initial sign-up to final testing and turn-up. Multiple service orders are utilized and tracked through each process.

• Initial site-survey and customer consultation for all underground conduit installations.

• Dig-Safe info, diagram and sketch of

proposed construction path.

• Customer signature before and after install

• Aerial drop cable installs to be documented with pole number and sheath marks at MST, and NID locations.

• All special traffic control requirements will

be listed in Sprypoint so the installers are prepared with the information when they arrive.

• Interior Installation documentation

including pictures of install locations of NID, ONT & Router location, customer approval signatures.

16.3.1.3 Provisioning of access and core network components to facilitate turn up of new subscriber services.

The customer service and installation team will be

working with the ISP provider to verify provisioning of the ONT & Router is complete for the install.


16.3.1.4 Coordination and scheduling of test and turnup / service activation.

All residential service installs will be coordinated

and scheduled through SpryPoint by Sertex Customer service team. Customer service will verify the address is turned up, activated, and ready for installation.

16.3.1.5 Providing detailed installation information to customer and Service Provider.

All Sprypoint service orders contain very detailed

install information including but not limited to:

• Name, Address, contact info of subscriber

• Installer Name

• MST Service Pole #, MST Port ID #

• As-Built information for type on install Aerial, new UG conduit, existing UG conduit, cable sheath marks, etc.

• Interior installation information such as

location of ONT & Router, Speed test results, VOIP install information.

• Customer Signatures with approval of install.

• ONT & Router information

• Forward PON levels at NID location

16.3.1.6 End user service requests for all adds, moves and changes.

The customer service team will document

these type requests under that subscriber information in SpryPoint.Service request / Changes will be documented and verified before they are completed.


16.3.1.7 End user service requests concerning all

trouble resolution.

All trouble resolution tickets will be documented and recorded in SpryPoint by address. Information such as time/date of initial service call, time/date of response, explanation of original trouble issues, detailed technician notes and information on work performed to remedy the problem, and customer signature will all be provided.

16.3.1.8 Communication with all affected parties during outage events.

Understand and comply

16.3.2 Platform Engineering Support: The operator must have core and access equipment expertise. Please provide resumes of evidence of access to such expertise.

All of network installers are trained by the equipment manufacturers. We also outsource our IT to Warwick, Rhode Island based Attain Technologies and rely on our partners companies additional support.

16.3.3 Network Engineering – Physical Layer: Operator must have expertise in outside plant and systems capable of maintaining accurate plant data for all physical components of the network. Please provide an overview of the system that will be used to house the Block Island inside and outside plant data.

All network data is housed on our local server in Plainfield, Connecticut. The server is backed up to a Cloud storage service every night to ensure disaster survivability.


16.3.4 Network Engineering – L2/L3: Operator must have Network Engineering expertise and experience dealing with complex layer 2 and layer 3 issues. Please provide resumes of staff with networking engineering expertise.


16.3.5 Inventory: Operator must maintain sufficient inventory on the Island to perform new activations within 5 business days of initial order by customer.


16.3.6 Response Times: Operator must maintain all tools, testing equipment and critical spares in a manner that allows both installation and trouble response time commitments to be adhered to.


16.3.7 Please explain your network change control processes.

There are two types of changes that occur in the network. Field changes initiated by operations and planned changes initiated by our design group UC Synergetic. Field changes are tracked and documented on our work order system and transmitted to design for drawing and document update. Drawings are issued prior to planned changes and constructed per plans. All changes to the network are documents are trained by the equipment manufacturers. We also outsource our IT to Warwick,


16.3.8 Operator must have a process for performing maintenance on the network and a maintenance notification process for informing all relevant parties. Please explain.

We utilize the Spry Mobile Work order system described above for network maintenance.

16.3.9 Operator must provide expected annual operational costs for years 1-5.


16.4 Specific Operator Requirements

16.4.1 The Town requires ongoing configuration, management, and maintenance of the physical network as well as the electronics supporting the Island access platform. Please explain any functions listed above/below that would be outsourced.

The ADTRAN GPON/DWDM equipment (TA5000) will be under warranty and the ENCP (Enhanced Network Care Plan) and as such will be supported by ADTRAN Technical Support. There are multiple ways to contact support and open trouble tickets to resolve issues with ADTRAN hardware/software. Ongoing configuration, management, and maintenance will be administered through AOE - ADTRAN Operating Environment, which is purchased through the quoted ENCP startup and renewal line items.

16.4.2 Operator must have expertise in Layer 2 and Layer 3 architectures, Outside Plant, BGP peering and network security.



16.4.3 Operator must have a strong track record of providing outstanding customer service and support and shall provide the following items to demonstrate this track record:

16.4.3.1 Three customer references.

Open Cape Steve Johnston (508) 362-2224 [email protected] Go Net Speed Ken Lane (860) 874-4494 [email protected] Town of Shutesbury Gayle Huntress (413) 887-8505 [email protected]

16.4.3.2 Summary of organizational programs or initiatives aimed at improving the customer experience.

We have no formal organizational programs. However, we do provide incentives for our valued employees when they achieve service and safety goals.

16.4.3.3 Annual Key Performance Indicator (KPI) goals and achievements for Customer Service and Technical Support for the past three years.

Please speak with our customers. They are our best measurement of our performance.


16.4.4 Operator must explain overall security posture and approach for securing the network being proposed including any hardware, software or processes that would be implemented as part of the overall security architecture.

This item would require further discussion with the town and their expectations, and also include the ISP(s).

16.4.5 Physical Plant

16.4.5.1 The Town requires a contractor to provide ongoing maintenance of any physical plant including backbone segments, laterals, drops, field cabinets, Access Points, Fixed Wireless Devices and all other associated OSP hardware in the network. It is the Town’s desire that the network be repaired quickly. A Service Level Agreement (SLA) will be negotiated with the Successful Vendor upon selection.


16.4.6 Electronics

16.4.6.1 The Town requires a contractor to provide ongoing operation and maintenance of the Island Broadband Network including all access and aggregation electronics.

Comply – through the ADTRAN ENCP, Enhanced

Network Care Program, and with the support of ADTRAN Support, ongoing operation and maintenance of the ADTRAN access and aggregation equipment will be covered.


16.4.6.2 The Town requires vendors to provide preference and pricing for 3-year, 5-year and 10-year contracts for this service.

There would be a 5 year minimum contract for this service.

16.4.6.3 Operate, manage and monitor the network on a 24x7 basis.


16.4.6.4 Contractor will make all network monitoring data and statistics available to the Town either through reporting or portal access.

Understood and will comply. Utilizing password access to ADTRAN AOE, the Town will be able to monitor network data and statistics through the network management software.

16.4.6.5 Contractor will facilitate the open access network on Block Island.


16.4.6.6 Planned Network Maintenance – Vendors will describe their standard network maintenance notification window and communication to impacted parties.

Planned network maintenance generally has a minimum lead time of one week. We will work with the town to optimize notifications to all parties.

16.4.6.7 Vendor must have trouble escalation procedures in place. Please explain.

The ISP would take the initial call from the subscriber. If the trouble cannot be remedied they will contact our 24/7/365 service call number and a technician will be dispatched as required.


16.4.6.8 Security Incidents: Vendor shall list any programs and procedures in place specifically for monitoring and resolving security incidents.

This item would require further discussion with the town and their expectations, and also include the ISP(s).

16.4.6.9 Credit Allowances - Vendor must provide a listing of the credit allowances and/or refunds that may be assessed based upon service outages. Vendor should state the outage intervals and the refund amounts.

This item would require further discussion with the town and their expectations.




17. Public Wi-Fi Services

About BEI Networks BEI Networks & Project Staff Corporation Name: Bruno Enterprises, Inc., d/b/a; BEI Networks Corporation Headquarters: Bedford, New Hampshire Tenure within Network Services Industry: 28 years BEI Networks is a network and IT services company with over 28 years of proven experience. We are an extension of your team to deliver high quality professional services for the constantly evolving network & IT services landscape. BEI Networks specializes in design, deployment, and support services for High-Density Wi-Fi environments with a focus on RF engineering expertise. BEI Networks is a professional services provider with unbiased, leading-edge, and

proven networking expertise. BEI Networks has evolved into a preeminent services provider for traditional and

High-Density Wi-Fi solutions. | Assess | Design | Install | Configure | Maintain | Network Solutions |

Years of with High-Density Wireless Design/Deployment/Support: 15 years High-Density Wireless Experience: BEI Wi-Fi expertise has been utilized for High-Density Wi-Fi designs and

implementations in sporting venues, college & university environments, theme parks, hotels, casinos, hospitals, harbors, and many other industry segments

BEI engineers are extremely versed in Wi-Fi & High-Density Wi-Fi design and deployment best practices, have many years of proven and recognized experience, thereby ensuring a successful deployment for the end-client

BEI expert engineers will consult, design, implement, and provide real-time support for Wi-Fi and High-Density Wi-Fi solutions

BEI Networks RF and planning engineers perform meticulous design, specifically: Strict adherence to High-Density Wi-Fi design and deployment best practices Network engineers to perform the detailed design of the underlying Wi-Fi network RF Engineers perform careful and detailed analysis for AP placement and

implementation Development of channel, power, angle, height documentation to ensure installers

can easily implement an outstanding solution


As a summary of BEI Networks extensive High-Density Wi-Fi experience - Between 2011 & 2019, across sporting venues in the NFL, NBA, collegiate, and MiLB:

Total High-Density Wi-Fi fan seats enabled: 13,910,137 (and counting) Average total yearly High-Density Wi-Fi fan seats enabled: 1,738,767 Total High-Density AP count implemented and supported: 16,379 (and

counting)

Certifications held by BEI Engineers: CWDP, CWNA, CWSP, ACMA, ECE, ECSE, WCNA


Design Process Overview:

Collect client device and capacity information

Collect wall measurements in the building

Feed on-site collected information into Ekahau to develop predictive design

Validate predictive design with a sample AP on a stick in unique spaces

Predictive design creates AP placement plan

On-site information collection means an accurate coverage model


Design Documentation Delivery: Configuration Overview:

Excel spreadsheet with height, model, angle, name, etc.

Spreadsheet is linked to Visio - each object has installed information

Unvarnished predictive .esx file Spreadsheet feeds the

configuration through script or csv import

Validated spreadsheet configures the APs Scripted CLI output with BEI Networks

configuration tool CSV import to management platform APs are not manually configured No manual configuration means accuracy The documentation is accurate through

automation


Validation Process Post-Installation:

Ekahau passive survey Walk-through of covered spaces Output confirms that we meet install

requirements A point-in-time reading of a

successful installation Will be used to compare against for

future troubleshooting


BEI Networks Key Personnel: Name & Title: Chris Reed – Lead Network Engineer / RF Engineer

Tenure with BEI: 12 years

Years of Experience with High-Density Wireless Design/Deployment/Support: 12 years

High-Density Wireless Experience: • Stadium/Arena/Theme Park/Hospitality design and installation as lead network and

RF engineer • Temporary wireless deployment for professional baseball all-star game • Hundreds of designs, assessments, and deployments in Stadiums, convention centers,

K-12, Higher-Ed including outdoor campus coverage, enterprise, logistics and manufacturing verticals

• Guest on multiple Clear to Send podcasts, Ekahau Stadium Design webinar, Extreme Networks 802.11ax (Wi-Fi 6) webinar with Devin Akin, presenter at WLAN Professionals Conference

Certifications:

• CWNA Member ID # 236371 • CWSP Member ID # 236371 • Ekahau ECSE Design #6 • Ekahau ECSE #1885


Name & Title: Kevan Akers – RF Engineer


Years of Experience with High-Density Wireless Design/Deployment/Support:

14 years

High-Density Wireless Experience:

• 14 years leading the Golden State Warriors Information Technology team and involved in two wireless deployments at the Oracle Arena.

• Stadium/Arena/Theme Park/Hospitality design and installation as lead network and RF engineer

• Temporary HD Wi-Fi deployments for professional baseball all-star game, multistage music festival, conferences and NASCAR events covering suites, clubs, campgrounds, racetrack infield

• Designs, assessments, and deployments in stadiums, arenas, enterprise, fair grounds, logistics and manufacturing verticals

• Presenter and steering committee member for the SEAT Conference (Sports Entertainment Alliance in Technology)

Name & Title: Patrick Reed – Network Engineer / RF Engineer


Years of Experience with High-Density Wireless Design/Deployment/Support: 7 years

High-Density Wireless Experience: • Stadium/Arena/Theme Park/Hospitality design and installation as lead network and

RF engineer • Temporary wireless deployment for professional baseball all-star game • Hundreds of designs, assessments, and deployments in Stadiums, convention centers,

K-12, Higher-Ed including outdoor campus coverage, enterprise, logistics verticals

Certifications:

• Ekahau ECSE #1883


High Density Wi-Fi Features / Benefits: Wi-Fi in public venues is now an expectation not a nice to have. Below are several services and uses that require connectivity. The mobile space evolves quickly. Solutions come and go with varying degrees of success. Without connectivity your network will not be ready for the next game changing application or service. Wi-Fi is no longer an amenity. Free, publicly available Wi-Fi is no longer a perk — it’s a requirement of business. Customers expect it and reward companies who offer it with repeat business and more time spent in store. But guest Wi-Fi doesn’t have to be a cost center. In fact, utilized properly, it can be a game changing, revenue-generating marketing machine. High Density Wi-Fi in addition to providing connectivity to End Users for their social and content

needs can also provide location services which can enable other integration services. “In-Venue” pop-ups via an App allows for last minute upgrades to unsold seats (previously

unrealized revenue). “In-Venue” content like live video, and interview enhance the End User experience. Venue specific location services integration with an App allows for unique capabilities such as, 1)

Nearest bathroom, 2) Where can I get craft beer or specific foods, 3) How do I get to where I parked, etc.

Location services tracking dwell time and traffic also could facilitate the question: Can more be charged for ads on the video board(s) on the “100 level” since data exists which shows 200% more people walk by it? The data which can be garnered opens a myriad of potential new revenue possibilities.

Ticketing: Wireless ticket scanners are used by all major ticketing providers.

E-Ticketing: Connectivity is required to download ticket for entry.

50/50 Raffle: Wireless devices are used by organizations to sell entry into 50/50 raffles to

raise money for their charitable foundations.

Seat Upgrades during Event: Fans can upgrade seats during an event. Unsold seats or tickets that were held for management are released to the inventory of an upgrade solution gaining revenue from seats that would otherwise not be used.

Safety: Features are built into apps for fans to anonymously report altercations between

other fans, spills, etc.

Social Media: Connectivity enables fans to post and share their experience. This is free marketing from a trusted source.

Back of House: Wi-Fi is an enhancement to the existing venue operational network.


Analytics: Enables organizations to gather information on users and their behaviors on

the network. They can identify device type and carrier information which is when discussing sponsorship with Samsung or Verizon as an example. Monitor app usage to see how fans are engaging. Provides metrics on the venue app to measure adoption by attendees.

POS: Wi-Fi enables flexibility with handheld POS and the ability to quickly roll out new

POS locations to accommodate different events or crowd sizes.

Location Based Features: Location based services can be added help navigate people to their desired destination in a building. Operations can monitor foot traffic to assist in planning changes to deal with choke points or determine ideal signage locations for maximum exposure. 3 to 5 minutes of extra wait time in a line can reduce food and beverage revenue by 20%.

Digital Signage: Wi-Fi enables remote signage locations to deliver content to areas where

wired connections are not available. This assists in delivering information to people at a venue and maximizes “eyes on ads” that run on the signage maximizing revenue.

Beacons: Wi-Fi allows content delivery from beacons that provide the trigger to deliver

content from the internet.

Mobile Payments: Mobile payment is becoming a standard offering, and this greatly speeds up the payment process helping move people through lines at POS machines.

Venue Apps: Wi-Fi provides connectivity to venue apps that provide features that not

only deliver content for fan experience such as video, but it provides tools to help make the experience at a venue easier which in turns provides a better experience. These features can include finding a parking spot, identify the shortest line, pay a parking meter without having to leave an event, ticket to the event, etc.

IOT (Internet of Things): Wi-Fi allows for the deployment of IOT devices that streamline

and make building operations more efficient. As IOT evolves buildings can become almost a living thing able to sense and respond to situations utilizing machine learning technologies. All systems can work in conjunction and viewed and managed from a single platform.

Video Streaming: With the proliferation of live video streaming and more and more

people canceling their traditional cable provider for these services people can consume video anywhere on any device. Verizon has previously only streamed live NFL games to Verizon customers but next season this will be available to anyone. Twitter and Facebook as well as others are signing deals to stream live games. Servicing these users will require not only a robust Wi-Fi network but a significant amount of bandwidth in facilities.

AR/VR: Teams are deploying AR and VR features to augment game experience and

provide entertainment to fans. As an example, you can now see the yellow line on the field you typically only see on TV using your mobile device or in the future AR glasses.


There are a number of public locations throughout the Island where the Town desires to implement Wi-Fi services in a model where subscribers would be charged a fee for daily/weekly/monthly access. The Town is seeking proposals on the design, deployment, management and support of Wi-Fi services to several locations on the Island. The population of the Island grows each summer and several public places including the Old and New Harbors are often crowded with visitors and boats presenting an opportunity to provide broadband access to this seasonal population.


17.1 There are a number of public locations throughout the Island where the Town desires to implement Wi-Fi services in a model where subscribers would be charged a fee for daily/weekly/monthly access. The Town is seeking proposals on the design, deployment, management and support of Wi-Fi services to several locations on the Island. The population of the Island grows each summer and several public places including the Old and New Harbors are often crowded with visitors and boats presenting an opportunity to provide broadband access to this seasonal population.

The Wi-Fi network proposed is in compliance with this section request and is understood to be required for consideration. BEI proposes a scalable Wi-Fi network which will provide required coverage for 2.4 GHz and 5 GHz Wi-Fi spectrum availability. The coverage areas are listed below in section 17.2 and 17.3 with predictive maps within this response.

17.2 The locations on the Island requiring design and implementation services to support this access need are identified in Exhibit E Map 1. Note that two levels of prioritization have been indicated. The highest priority zones focus on Old Harbor public spaces, Old Harbor Dock, and the New Harbor Mooring Fields. Second level priority is given to the broader Downtown area and the center of the New Harbor commercial district as shown.


17.3 Exhibit E Diagram 1 depicts an example of a Public Wi-Fi deployment.



Harbor Main 2.4 GHz Coverage Map:

Harbor Main 2.4 GHz Predictive AP Placement Map:


Harbor Main 5 GHz Coverage Map:

Harbor Main 5 GHz Predictive AP Placement Map:


Harbor North 2.4 GHz Coverage Map:


Harbor North 2.4 GHz Predictive AP Placement Map:


Harbor North 5 GHz Coverage Map:


Harbor North 5 GHz Predictive AP Placement Map:


Harbor South 2.4 GHz Coverage Map:


Harbor South 2.4 GHz Predictive AP Placement Map:


Harbor South 5 GHz Coverage Map:


Harbor South 5 GHz Predictive AP Placement Map:


17.4 Vendors must include scope of work and the associated costs to provide the design of the desired solution including field sight surveys to collect environmental information and spectrum analysis at all Wi-Fi locations.


Scope of Work (SOW) for: The Town of New Shoreham Island Wide Broadband Public Wi-Fi Services project: BEI Networks will perform the following support services for the Town of New Shoreham Island Wide Broadband Public Wi-Fi Services project. The following is a high-level overview and description of the process involved for successful project completion. BEI services include Wi-Fi assessment and survey, network design, RF channel plan, access point (AP) placement by location, network configuration, wired & wireless testing, RF tuning, transfer-of-knowledge (ToK), and network documentation. Note: All Layer-1 cable (Cat6a and fiber) will be provided and installed by the client approved low-voltage awarded contractor. The low-voltage contractor will also install all physical access points (APs) based on the final AP placement design provided to client by BEI Networks. BEI services include: Onsite service and support for the project totals 12 man-days for the Wi-Fi survey, configuration review, troubleshooting, remediation option(s) implementation: The following areas will be surveyed at the Town of New Shoreham, RI location as per the provided map locations for intended Wi-Fi coverage. Please refer to the specific Wi-Fi predictive reports provided in separate documents for each location. Please refer to the predictive access point (AP) placement maps listed below, as reference. Final AP placement maps will be provided upon completion of the assessment survey process. Harbor North Harbor South Main Harbor


The BEI RF engineer will provide the following Wi-Fi survey process per area to be included in the final report as the project deliverable. Note: Any anomalies identified will be immediately discussed with the end-client for applicable remediation implementation option(s).

Assessment and Survey Information gathered using industry standard Wi-

Fi survey tools (Ekahau)

Survey routes and Access Points by location for Client

2.4 GHz and 5 GHz Signal Strength for Client

2.4 GHz and 5 GHz Network Issues for Client

2.4 GHz and 5Ghz Channel Overlap for Client

2.4 GHz and 5 GHz Signal to Noise Ratio (SNR) for Client

2.4 GHz Interference/Noise for Client

Access Points Location Mapping for Client – validation and applicable

remediation option(s)

BEI Measured Access Points for Client

Rogue Measured Access Points for Client

Remote service and support for project totals 7 man-days for the Wi-Fi survey data collection review and deliverable report creation with remediation option(s): Review of findings within an executive summary section for report

deliverable

Remediation options detailed, such as; AP configuration changes RF channel plan changes AP controller configuration changes AP location addition, relocation, and/or changes

Graphical view by map and location for all testing within the report

deliverable


Onsite configuration and implementation services for the Block Island Wi-Fi project totals 45 man-days for the L2 switch, L3 router/firewall, and Wi-Fi AP design, configuration, implementation, documentation support services: Design, configure, implement, and document network switch (L2/L3)

portion for project

Proposed ADTRAN SDX 8110-48-740W 24 port PoE+ L2/L3 switch with applicable GBICs

- QTY-1 for Main Harbor

Proposed ADTRAN SDX 8110-24-740W 24 port PoE+ L2/L3 switch with applicable GBICs

- QTY-1 for Harbor North - QTY-1 for Main Harbor

Proposed ADTRAN SDX 8110-08-150W 12 port PoE+ L2/L3

switch with applicable GBICs - QTY-4 for Harbor North - QTY-4 for Harbor South - QTY-8 for Main Harbor

Design, configure, implement, and document network router/firewall (L3) portion for project Proposed ADTRAN NetVanta 5660 FXS L2/L3

switch/router/firewall with applicable GBICs - QTY-1 for Harbor North

Design, configure, implement, and document network Wi-Fi AP portion for project Proposed ADTRAN BSAP 2135 outdoor AP with 8 directional

antenna bundle for beach area - QTY-20 for Harbor North - QTY-23 for Harbor South - QTY-35 for Main Harbor

Provide complete detailed network diagrams, configuration files, turn-up documentation


17.5 The Town desires the following characteristics in a Wi-Fi solution:

17.5.1 Minimum downstream/upstream bandwidth equal to or greater than 25/15 Mbps for every connected device. Vendors shall specify how many simultaneous users each Access Point can support.


17.5.2 Access Points capable of providing coverage in a 360’ radius.

The Wi-Fi network proposed is in compliance with this

section request and is understood to be required for consideration. Please see the ADTRAN BSAP 2135 datasheet for AP specifics.

17.5.3 Ability to process transactions to allow visitors and residents to subscribe to and access the service for a daily/weekly/monthly fee.

The Wi-Fi network proposed is in compliance with this section request and is understood to be required for consideration. BEI proposes a revenue share concept as part of the RFP response for the Public Wi-Fi Services section. The tiered approach will consist of free Wi-Fi for simple Internet surfing and email. With higher bandwidth guaranteed available bandwidth for streaming video and higher use bandwidth application for a per day fee to have all marketing and per day price revenue shared with the Town of New Shoreham.

The user will see a splash page with acceptable use policy agreement, enter a valid email and then choose free or pay per say as options. The splash page may consist of rolling advertisement based on location of device connection and will follow the device while on the Wi-Fi network.


The examples below are from the port of Nassau, Bahamas utilizing GoZone Marketing and Analytics Platform for revenue generation.


17.5.4 Ability of subscribers to the Block Island Broadband Network to use mobile devices in Public Wi-Fi zones and attach automatically or as seamlessly as possible when transitioning to public Wi-Fi zones.


17.6 Please explain the reach and aggregate data rate of Access Point operating in the 2.4GHZ and 5GHz ranges.

The Wi-Fi network proposed is in compliance with this section request and is understood to be required for consideration. Please refer to section 17.3 for maps depicting coverage area for 2.4 GHz and 5 GHz spectrum usable area with predictive AP placement locations maps included.

17.7 The proposed solution should support a portal with the following requirements:

17.7.1 A customizable splash page must be presented to users upon initial connection to the Wi-Fi system.

The Wi-Fi network proposed is in compliance with this section request and is understood to be required for consideration. BEI proposes utilizing GoZone as an example for a marketing platform splash page initial connection user experience.

17.7.2 All initial requests for Internet access on the Wi-Fi network

must be redirected to this splash page.



17.7.3 The solution must present terms of service and privacy

policy to connecting clients and require user acceptance of these before allowing Internet access.


17.7.4 The solution must support secure transactions and VPNs.


17.7.5 The solution must support wireless network connectivity

delivered using the IEEE 802.11 standards, specifically 802.11ac and every subsequent or amended standard. Backwards compatibility for legacy 802.11g/n devices is required. The future standard of Wi-Fi 6(802.11ax) must be supported.

The Wi-Fi network proposed is in compliance with this section request and is understood to be required for consideration. Wi-Fi 6 (802.11ax) is a roadmap feature for the proposed AP deployment from ADTRAN. Wi-Fi 6 devices and next-gen technology ratification is still under consideration after the initial Wi-Fi 6 ratification which occurred in September 2019. It is expected Wi-Fi 6 devices will enter the marketplace en masse within the next 2-3 years. It is our industry experience that high-density Wi-Fi APs are refreshed for new technology once every 4-5 years after deployment and which allows for in-production use for enhanced user/fan/visitor Wi-Fi experience.

17.7.6 The Wi-Fi network must be designed for high speed

communication with minimum transmission latency.



17.7.7 The solution must be designed to support smart phones,

tablets and other mobile devices.


17.7.8 The solution must support a mesh topology to provide

seamless coverage.


17.7.9 The solution must support multiple SSIDs.


17.7.10 The solution must support unique 802.1q VLAN tags per

SSID.





Service Provider The Wi-Fi network proposed is in compliance with section 19.4 of the request and is understood to be required for consideration. BEI proposes utilizing Go Zone Marketing Analytics Platform to offer a tiered Wi-Fi user experience.

https://www.gozonewifi.com/

BEI proposes a revenue share concept as part of the RFP response for the Public Wi-Fi Services section. The tiered approach will consist of free Wi-Fi for simple Internet surfing and email. With higher bandwidth guaranteed available bandwidth for streaming video and higher use bandwidth application for a per day fee to have all marketing and per day price revenue shared with the Town of New Shoreham. The user will see a splash page with acceptable use policy agreement, enter a valid email and then choose free or pay per say as options. The splash page may consist of rolling advertisement based on location of device connection and will follow the device while on the Wi-Fi network.


18. Evaluation and Selection Criteria

18.1 The Town seeks an Island Wide robust, scalable and future proofed broadband

network. There are several components requiring proposals in this RFP and the Town will select the most appropriate vendor for each component. Each Vendor is encouraged to provide detailed responses to demonstrate its experience and expertise in providing services as requested in this RFP. The selection will be based on all factors listed for each component and may not go to the lowest price proposal if price is outweighed by a combination of other features and factors in the Successful Vendor’s proposal.

Understood

18.2 The Town reserves the right to select proposals that in its sole judgment most nearly

conform to the specifications set forth herein, best serve the needs of the Town of New Shoreham and provide the most cost-effective means of producing those results.

Understood

18.3 The Town is not obligated to accept or select any proposal received in response to this RFP. In particular, the Town may select proposals in whole or in part, or it may disqualify any and all proposals received.

Understood

18.4 The selection decisions made by the Town under this RFP are final.

18.4.1 In evaluating Vendor Viability, the Town will score vendors based on the following criteria:

Understood

18.4.1.1 The Vendor’s previous experience with complex projects of a similar size, scope and characteristics and/or their experience with the element(s) of the project for which they are providing proposal(s).

Understood


18.4.1.2 References from Customers of the Vendor for similar projects (or element thereof) of the same size and scope.

Understood

18.4.1.3 Documentation from the Vendor that demonstrates the Vendor’s experience with similar projects (or element thereof) of the same size and scope.

Understood

18.4.1.4 Any other information that bears on the Vendor’s suitability for this project.

Understood

18.4.2 Technical Merit of Proposal scores will be assigned based on how well the proposed solution meets the currently understood and projected needs of the Town. This may include, among other things, service performance characteristics (SLA terms), technology description, continuity of network platform, diversity and redundancy in the Service Provider’s network, diversity from existing services, transport technology, reliability, technical support capabilities, scalability, expandability, future network capabilities and the appropriateness of the design proposal for Block Island and how well it meets the stated priorities of the network.

Understood

18.4.3 In evaluating the Implementation Timeline, the Town will consider, among other things, the projected starting date, the overall time to install, the disruption of existing services, the complexity of the installation and the projected completion date as well as the reasons for these projections. If appropriate, a starting date relative to completion of a prior milestone may be used.

Understood


18.4.4 Costs may include, among other things, monthly recurring costs, non-recurring costs, fees, the termination liability associated with existing contractual obligations, and any additional costs that the Town may potentially realize based on any given Vendor selection. All costs that can reasonably be anticipated over the desired 20-year lifecycle should be addressed. Note: The Town of New Shoreham is tax exempt.

Understood

18.5 The Town will use the following Selection Criteria Matrix to evaluate proposals:

Component Description VendorViability

TechnicalMerit

Implementation Timeline

Cost

Essential Components Island Wide Broadband Access Network – Outside Plant Design and Implementation (Section 10)

Island Wide Broadband Access Network – Accessand Aggregation Electronics (Section 11)

Mainland Dark Fiber Design and Implementation (Section 12)

Transport Electronics Design and Implementation (Section 13)

Mainland Data Center / Colocation Facility (Section 14)

Service Providers (Section 15) Internet Service Telephone Service Television Service Other Telecommunications Services

Network Operator (Section 16) Public Wi-Fi Services (Section 17)

Understood

_____________________________________________________________________________________ 22 Center Parkway Plainfield, Connecticut 06374 TEL: (860) 317-1006

19. Rejection/Negotiation Rights

19.1 The Town reserves the right to disqualify any proposals for substantial non-

compliance with the terms of this RFP. The Town reserves the right to accept or negotiate the contractual terms of any proposal(s) in response to this RFP.

Understood

19.2 The Town reserves the right to select multiple Service Providers.

Understood

19.3 The Town reserves the right to select multiple equipment providers.

Understood

Exhibit G: Service Provider Bandwidth Tier Pricing

19.4 Service Providers proposing Internet Bandwidth shall provide month to month and contracted tiered pricing for the services listed below. Vendor pricing may be provided by filling out the pricing matrix titled Town of New Shoreham RFP Pricing Matrix.xls referenced in Exhibit H.3 or optionally use their own pricing format.

Bandwidth Tiers

Speed SLA 25/25 Best Effort 50/50 Best Effort 100/100 Best Effort 1G/100 Best Effort

100/100 Guaranteed 1G/1G Guaranteed

Understood. Reference sections 15 and 17 for details.

Vendor's Name:

Vendor Instructions:

Item Description Item Qty Cost/Item Subtotal

General Conditions 1 175,000.00$ 175,000.00$

High Level Fiber Route Planning 1,800 42.00$ 75,600.00$

Field Survey / Address Verification 1,800 32.00$ 57,600.00$

3rd Party Licensing Verizon and BIPCO 1,800 28.00$ 50,400.00$

CAD GIS Construction Work Prints 1,800 30.00$ 54,000.00$

-$

6.6M EHS Class C Strand and Hardware 199,661 1.75$ 349,406.75$

Pole Guy 200.00$ -$

5/8" Ground Rod 250.00$ -$

Aerial / UG Cable Installation - 12 Fiber 27,013 2.07$ 55,916.91$









-$

Service Terminal - 4 Port 24 1,065.00$ 25,560.00$




-$

OSP Splice Enclosure 96 1,050.00$ 100,800.00$

OSP Splice & Test 8,778 39.00$ 342,342.00$

-$

Headend Termination 1 160,430.00$ 160,430.00$

-$

New Diverse Path Conduit (section 10.8) 1 28,000.00$ 28,000.00$

Trench / Plow / Place New Underground Conduit 18,803 22.00$ 413,666.00$

Type 1 24" x 36" x 36" Handhole 25 1,450.00$ 36,250.00$

Communications Pedestal 22 195.00$ 4,290.00$

-$

-$

-$

-$

Total Estimated OSP Construction 3,184,967.06$

Gravel road installation

Sertex Broadband Solutions

Costs for fiber drops are broken down into 4 categories. Vendors must specify the average cost per drop and

quantity for each category. After the drop section complete the rest of the table with the major cost components

for the entire outside plant design and implementation for any and all fiber components. Miscellaneous parts can

be grouped together as one line item with the aggregated cost.

Block Island RFP Pricing Matrix: RFP Section 10, Outside Plant Design & Implementation

Outside Plant Proposal Cost Sheet - Fiber ComponentsComments

Quantity to be determined - if any

Quantity to be determined - if any

Item Description

Estimated

Quantity UM Unit Cost Extension

Aerial placement of self supporting fiber drop cable from the service terminal to the premise. Install exterior NID

device and dropwire attachment hardware on the side of premise at location near existing Telco facility entrance.

1 250 FT or Less 146 EA 430.00$ 62,780.00$

2 251 FT to 500 FT 0 EA 520.00$ -$

3 500 FT to 1,000 FT 2 EA 885.00$ 1,770.00$

4 Over 1,000 FT 0 LF 0.75$ -$

Total Aerial Estimate 64,550.00$

Item Description

Estimated

Quantity UM Unit Cost Extension

New Underground Conduit

Placement of new underground Microduct and fiber drop cable from the service terminal to the premise. Install

exterior NID device and dropwire attachment hardware on the side of premise at location near existing Telco

facility entrance. Does not include rock excavation, asphalt repair, and concrete repair.

5 Base Installation - Machine Plow HDPE microduct - 12"-18" depth - Up to 250 FT 675 EA 1,500.00$ 1,012,500.00$

6 Additional Footage over 250 FT - Machine Plow HDPE microduct - 12"-18" depth 123,449 EA 4.00$ 493,796.00$

7 Adder - Machine Trench (6-12"wide), place HDPE microduct - 12"-18" depth 0 LF 10.00$ -$

8 Adder - Machine Bore under roadway or driveway, pull HDPE microduct - 12"-18" depth 0 LF 40.00$ -$

Total New Underground Estimate 1,506,296.00$

Existing Underground Conduit

Rod, rope and placement of fiber drop cable from the service terminal to the premise. Install exterior NID device

and dropwire attachment hardware on the side of premise at location near existing Telco facility entrance.

9 Base Installation - Rod, Rope and install drop cable 449 EA 750.00$ 336,750.00$

10 Additional footage over 250 FT - Rod, rope and install drop cable 82,299 LF 2.50$ 205,747.50$

Total Existing Underground Conduit Estimate 542,497.50$

Total Estimated Drop Installation 2,113,343.50$

SECTION 10 Premise Drop Installation - OUTSIDE INSTALLATION (MST to NID)

General Work Description:

Clean/Scope/Connect the drop-fiber cable into the MST designated for that service location.

Install exterior NID device and dropwire attachment hardware, on side of dwelling at location near existing Telco facility entrance.

Extend drop fiber from MST, via aerial and/or underground duct, and fusion splice an SC APC connector to be plugged into the NID. All materials to be

provided by the vendor, including NID.

Aerial Installations

Underground Installations

Vendor's Name:



4187001L1

TA 5000 CHASSIS STARTER KIT

1 1,698.00$ $ 1,698.00

1187011F3

TA 5000 SCM F3

1 650.00$ $ 650.00

1187040F1

TA 5000 SM40 4-10G NO RG

2 5,200.00$ $ 10,400.00

1187940G2

TA 5000 FIBER MANAGER 2ND GEN

1 325.00$ $ 325.00

4187503G1

TA 5000 GPON OLT 8X SFP BUNDLE (GEN1)

8 6,500.00$ $ 52,000.00

19" Rack 1 3,000.00$ $ 3,000.00

48V DC Power Plant 1 45,000.00$ $ 45,000.00

Installation 1 30,000.00$ $ 30,000.00

Total Cost $ 143,073.00

CTX-S4U Corning Centrex 4U Housing 5 139.00$ $ 695.00

CTXCMA00-B3-SP1132 Centrex 1x32 Optical

Splitter

50 1,400.00$ $ 70,000.00

222201G2131004M Standard LC/APC Simplex

Patch Cord 4 meter

900 8.95$ $ 8,055.00

222201G2131006M Standard LC/APC Simplex

Patch Cord 6 meter

900 9.20$ $ 8,280.00

Total Cost 87,030.00$

18111040F1

1Yr MSI (500-2.5K Subscribers)

1,800 4.41$ $ 7,938.00

4906SVPAR7ATD03

ENHANCED NETWORK CARE-STARTER (T3-5K)

1 7,740.00$ $ 7,740.00

4906SVPAR7ATD04 ENHANCED NETWORK CARE-

RENEWAL(T3-5K)

6,452.00$ $ -

Juniper MX-204 Router with advanced routing 2 40,000.00$ $ 80,000.00

5G SIP Emergency Services Stand Alone (ESA)

Gateway

1 50,000.00$ $ 50,000.00

OLT Headend Equipment

Additional Headend EquipmentUsed to aggregate customers and provide L3 IP Services

Provides local phone service should island be isolated from the mainland

First Year - Advanced Operational Environment License Included

TA 5000 Bundle consisting of one chassis (1187001F2), one fan (1187080G1), one filter

(1187081G1), and one SMIO3 (1187051G1).

TA 5000 GPON OLT Bundle that includes one 8-port GPON OLT (1187503F1) and eight GPON

B+ SFPs (1442530G1). This bundle does not contain the chassis, commons, etc.

The TA 5000 F3 Bridging SCM is the logical user interface for the system. The F3 Bridging

SCM provides front and rear 10/100BaseT Ethernet connections. It also provides the

capability to bridge an Ethernet interface with the Inband Network interface. The SCM is

not in the data path.

The TA 5000 SM40 4x10G Switch Module is the switching engine for the system. It can be

deployed either simplex or fully redundant (duplex) and has 4x10GE SFP+ cages on the

faceplate for network interfaces or EPRS ring transport.

The Total Access 5000 Fiber Manager 2ND GEN provides additional capacity of up to 200

2.0mm fibers or 330 1.6mm fibers per side for the Total Access 5000 23inches Chassis. It

attaches to the bottom of the chassis and provides a 3RU bottom baffle to allow airflow

only from the front of the rack. The 2nd Gen fiber manager also provides access for the TA

5000 Filter.

Annual Subscription CostsMosaic Subscriber Insight. Fee per device per year. Renewal each year.

Subsequent Years - Advanced Operational Environment License Included

Block Island RFP Pricing Matrix: RFP Section 11, Access & Aggregation Design and Electronics


Complete the table below with the major cost components for all access and aggregation equipment of the proposed solution. Include only

equipment that will be placed in the Telecom Bldg on Block Island. Miscellaneous parts can be grouped together as one line item with the

aggregated cost.

Access & Core Electronics Design and Implementation Proposal Cost Sheet

Description

Fiber Optic Splitters

Vendor's Name:



1287787F1

TA 411 Micro ONT SFU

1,800 92.00$ $ 165,600.00

17600020F1

SmartRG SR400AC

1,800 120.00$ $ 216,000.00

1287405F1

TA 401/411 and UPS Wall Mount Plate

1,800 29.00$ $ 52,200.00

1287410F1

411 ONT FIBER TRAY

1,800 15.00$ $ 27,000.00

1287406F1

MICRO ONT LI-ION UPS

1,800 90.00$ $ 162,000.00

DM-SAAS-SETUP-STD

SmartRG Device Manager

1 325.00$ $ 325.00

SHA-SAAS-SETUP-STD

SmartRG Home Analytics

-$ $ -

Total Cost 1,800 346.18$ $ 623,125.00

DMSHA-SAAS-MRR

SmartRG Device Manager and Smart Home

Analytics Bundle - Fist 500 Users

12 485.00$ $ 5,820.00

DMSHA-SAAS-MRR

SmartRG Device Manager and Smart Home

Analytics Bundle - Per User of 500

15,600 0.65$ $ 10,140.00

DM-SAAS-CUL

Concurrent User License

1 390.00$ $ 390.00

DM-SAAS-FW-HST

SmartRG Device Manager Firmware Hosting

1 199.00$ $ 199.00

Total Cost 1,800 9.19$ $ 16,549.00

One time charge

Included in SmartRG Device Manager setup above

Annual Subscription CostsMonthly fee up to 500 devices.

Over 500 Users

Minimum of three licenses, annual fee

Firmware hosting in cloud, annual fee

Total Access 401 Micro ONT includes one 10/100/1000 Ethernet port and one POTS port.

Dual mode GPON/AE support. For UPS use P/N 1287405F1.

SmartRG SR400ac includes four 10/100/1000 Gigabit LAN ports and one 10/100/1000

Gigabit WAN port. IEEE 802.11ac 5GHz antenna and IEEE 802.11n 2.4GHz antenna dual-

band, 3x3 MIMO Wi-Fi supported.

Wall mount plate for use with the 411 Micro ONT (1287787F1). ONT and UPS mount to the

same plate. Does not include UPS (1287406F1).

The 401/411 Micro ONT Fiber Tray and Wall Mounting Bracket is used for the 411 POTS + 1

GigE Micro ONT (1287787F1) and to store excess incoming fiber. Does not include UPS

(1287406F1).

Description



Complete the table below with the major cost components for all access and aggregation equipment of the proposed solution. Include only

equipment that will be placed in the Telecom Bldg on Block Island. Miscellaneous parts can be grouped together as one line item with the

aggregated cost.

Access & Core Electronics Design and Implementation Proposal Cost Sheet

Premise Equipment - With ONT and Smart RG Wireless Unit

Vendor's Name:



1287781F2

424RG 2P/4GE/WIFI ONU

1,800 270.00$ 486,000.00$

1287411F1

424xRG FIBER TRAY/WALL MNT

1,800 24.00$ 43,200.00$

1187731G1

ONT UPS, GPON

1,800 109.00$ 196,200.00$

1287402G1

INDOOR ONT UPS CABLE, 6FT

1,800 15.00$ 27,000.00$

Total Cost 1,800 418.00$ $ 752,400.00

6' UPS Cable w/Micro-Fit 3.0 Female Connector. For use with Indoor ONT's equipped

with Micro-Fit UPS Port.

Total Access 424RG 2nd Gen ONT. Two POTS ports, four 10/100/1000 Ethernet

ports, and WiFi Integrated Residential Gateway (RG + ONT one box solution). Dual

Band Concurrent Radios (2.4 and 5.0 GHz) 802.11 b/g/n/ac 4x4 MIMO.

The 424xRG ONT Fiber Tray and Wall Mount Bracket is used to mount 424RG 2

POTS/4 GigE Dual Band WiFi ONT (1287781F2) and to store excess incoming fiber

Uninterruptable power supply (UPS) for GPON SFU ONT. Features include: Buzzer

on/off switch for utility failure and low battery; Communications to ONT for

reporting On Battery, Replace battery, Battery missing, Low Battery alarms; User-

replaceable 7.2 Ah 12VDC battery included



Complete the table below with the major cost components for all access and aggregation equipment of the proposed solution. Include

only equipment that will be placed in the Telecom Bldg on Block Island. Miscellaneous parts can be grouped together as one line item

with the aggregated cost.

Premise Equipment - With Combination ONT / WiFi Unit

Comments

Vendor's Name:



1287703G1

TA374 4 POTS + 4 GE MDU

1 268.82$ 268.82$

1187781G1

TA374 WALL MOUNTING PLATE

1 29.03$ 29.03$

1187734G1

GPON MDU SPLITTER

1 251.61$ 251.61$

1187733G1

MDU UPS, GPON

1 216.13$ 216.13$

1187732G1

GPON UPS CABLE, 50 FT

1 65.05$ 65.05$

Total Cost 1 830.64$ $ 830.64



Complete the table below with the major cost components for all access and aggregation equipment of the proposed solution. Include

only equipment that will be placed in the Telecom Bldg on Block Island. Miscellaneous parts can be grouped together as one line item

with the aggregated cost.

Premise Equipment - MDU ONT

Comments

Total Access 374 small MDU includes 4-POTs and 4-10/100/1000 Ethernet. Use with

1187781G1 Wall Mount bracket for indoor installation.

TA374 Wall Mounting plate for indoor wall mounting of TA374 small MDU

GPON 1:4 Fiber Splitter for use in the Total Access 480 MDU Housings.

Uninterruptable power supply (UPS) for the TA 380/480 MDU Housings. User-

replaceable 20 Ah 12VDC battery included. UPS is rated for 75W and can power up to

four ONTs.

7-wire cable to be used to connect power and monitoring between the UPS and ONT.

(Cable only, no connectors included.)

Vendor's Name:



Dark Fiber - 235 Promenade St. Providence 1 -$ -$


Item Description Recurring Cost Frequency Duration

Dark Fiber - 235 Promenade St. Providence 18,000.00$ M 120

Complete the table below with all recurring charges associated with the mainland dark fiber solution

being proposed. In the frequency column use M(monthly), Q(quarterly) or Y(yearly) and in the Duration

column place the corresponding number of cycles for that service.

Mainland Dark Fiber Design and Implementation Proposal Cost Sheet - Recurring Costs

Comments

10 Year IRU

Block Island RFP Pricing Matrix: RFP Section 12, Mainland Dark Fiber Design & Implementation

OSHEAN

Complete the table below with the major cost components for all components for the proposed solution.

Miscellaneous parts can be grouped together as one line item with the aggregated cost.

Mainland Dark Fiber Design and Implementation Proposal Cost Sheet - Non Recurring Costs

Comments

Vendor's Name:



Town of New Shoreham - Lit Wave Service 1 80,000.00$ 80,000.00$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$



Managed Lit Wave Sevice - Boston 8,000.00$ M 120

Managed Lit Wave Sevice - New York City 8,000.00$ M 120

Managed Lit Wave Service - 10gb 6,000.00$ M 120

Managed Lit Wave Service - 100gb 8,000.00$ M 120

Block Island RFP Pricing Matrix: RFP Section 13, Transport Electronics Design & Implementation

OSHEAN

Complete the table below with the major cost components required to complete the Transport Electronics Design

and Implementation. Miscellaneous parts can be grouped together as one line item with the aggregated cost.

Transport Electronics Design & Implementation Proposal Cost Sheet - Non Recurring Costs

Comments

Intial Configuration, Install and Engineering

Complete the table below with all recurring charges associated with the Transport Electronics Design and

Implementation. In the frequency column use M(monthly), Q(quarterly) or Y(yearly) and in the Duration column

place the corresponding number of cycles for that service.

Mainland Dark Fiber Design and Implementation Proposal Cost Sheet - Recurring Costs

Comments

Will support handoffs to Crocker in Boston

Will support handoffs to Crocker in New York City

Future use / additional wave pricing

Future use / additional wave pricing

Vendor's Name: OSHEAN


Item Description Recurring Cost Frequency Duration Subtotal

Mainland Colo- 235 Promenade St. Providence 2,200.00$ M 12 26,400.00$

Cross Connections - 235 Promenade St. Providence 250.00$ M 12 3,000.00$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$


Item Description Item Qty Item Cost Subtotal

Mainland Colo- 235 Promenade St. Providence 1 20,000.00$ 20,000.00$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$

-$

Price is Monthly Recurring - Full Cabinet 30A + 208V Power

Block Island RFP Pricing Matrix: RFP Section 14, Mainland Data Center / Colocation

Complete the table below with the recurring costs for the services that will be required in the colocation facility.

Include costs for half rack and full rack solutions with redundant power and diverse fiber feeds to the rack within

the Colocation facility. In the frequency column use M(monthly), Q(quarterly) or Y(yearly) and in the Duration

column place the corresponding number of cycles for that service.

Mainland Data Center / Colocation Proposal Cost Sheet - Recurring Costs

Comments

Price is Monthly Recurring - Per number of cross connects

Complete the table below the with non-recurring costs associated with this piece of the project. Include upfront

costs for any work involved in the installation and onboarding as well as miscellaneous charges such as cross

connect fees. Miscellaneous parts can be grouped together as one line item with the aggregated cost.

Mainland Data Center / Colocation Proposal Cost Sheet - Non-Recurring Costs

Comments

Engineering and Splicing of Dark Fiber

Vendor's Name:


Item Description

Month to

Month Price

1 year term

contract

(monthly

price)

2 year term

contract

(monthly

price)

Installation

Price

25Mb /25Mb Best Effort Internet Service $24.95 $24.95 $24.95 $39.95 Speed SLA

25/25 Best Effort

50/50 Best Effort

50Mb / 50Mb Best Effort Internet Service $29.95 $29.95 $29.95 $39.95 100/100 Best Effort

1G/100 Best Effort

$39.95 $39.95 $39.95 $39.95

100Mb / 100Mb Best Effort Internet Service 100/100 Guaranteed

1G/1G Guaranteed

1Gb / 100Mb Best Effort Internet Service $49.95 $49.95 $49.95 $39.95

100Mb / 100Mb Guaranteed Internet Service $150.00 $150.00 $100.00 $200.00

1Gb / 1Gb Guaranteed Internet Service $1,000.00 $1,000.00 $800.00 $200.00


Item Description

Monthly

Service Price

1 year term

contract

(monthly

price)

2 year term

contract

(monthly

price)

LD Price Per

Minute

Monthly Fees

& Taxes

Installation

or One Time

Costs

Traditional Telephone Service $24.95 $24.95 $24.95 $0.02990 Variable $39.95

Optional Feature: Voicemail Included Included Included

Optional Feature: 3 Way Calling Included Included Included

Optional Feature: Caller ID Included Included Included

Optional Feature: Call Waiting Included Included Included

Optional Feature:

Optional Feature:

Optional Feature:

Optional Telecommunications Service:




Block Island RFP Pricing Matrix: RFP Section 15, Service Providers

Complete the columns below with the prices for the Bandwidth Tiers Outlined in the table to the right. The month to month options are required

for visitors and residents who do not inhabit the Island year round. Include installation costs or any one time charges associated with the service.

Service Provider Proposal Cost Sheet for Internet Bandwidth

Bandwidth Tiers

Comments

Pricing does not include loop access charge (set by town)

Complete the table below with the prices for traditional telephone service. Include the monthly service costs as well as per minute costs for long

distance. Also include optional features and costs such as voicemail, caller ID etc. Add optional features and costs as necessary. If additional

telecommunications products and services will be offered list them below with the associated charges.

Service Provider Proposal Cost Sheet for Telephone & Telecommunications Services

Comments

$19.95/month when bundled with any Internet package

Telephone service is delivered via FXS port on Fiber ONT

Installation include number port of customer existing telephone number

Installation fee waived if bundled with Internet

1000 MOU US48 included each month


Item Description

Monthly

Service Price

1 year term

contract

(monthly

price)

2 year term

contract

(monthly

price)

Monthly Fees

& Taxes

Installation

or One Time

Costs

Television Service Package A: N/A N/A N/A N/A N/A

Television Service Package B: N/A N/A N/A N/A N/A

Television Service Package C: N/A N/A N/A N/A N/A

Television Service Package D: N/A N/A N/A N/A N/A

Premise Equipment Cost Per Month 1 N/A N/A N/A N/A N/A



Premium Channel 1 N/A N/A N/A N/A N/A



Item Description During Season Off Season

Installation

Price

Residential Internet Service (1gbps/1gbps) $39.95 $10.00 $39.95

Residential Telephone Service (1gbps/1gbps) $39.95 $10.00 $39.95

Residential Telephone & Internet Bundle $49.95 $15.00 $39.95

Business Internet (1gbps/1gbps) $100.00 $10.00 $39.95

$39.95 $39.95 $39.95

Hospitality Internet service (1gbps/1gbps)

$100/month +

$10/room/mon

th

$100.00 $39.95

Complete the table below with the prices for traditional television service. Include the monthly service cost, installation or one time costs and any

monthly fees or taxes. Also include any monthly costs for equipment not included in the base service and costs for premium channels.

Service Provider Proposal Cost Sheet for Television Services

Comments

20% revenue share with town during season

Service Provider Proposal Cost Sheet for Internet Bandwidth - ALTERNATE SEASONAL PRICING MODEL

Comments

Off season rates include Internet and voice service

Pricing does not include loop access charge

Vendor's Name:



Setup Charge 1 15,000.00$ 15,000.00$

-$

-$

-$

-$



Monthly Service Charge 6,300.00$ Monthly 60

Item Description ST OT DT

Loaded Rates

Installation Technician w/ Service Truck 119.00$ 145.00$ 171.00$

Lead Fiber Optic Technician w/ Splicing Lab 159.00$ 193.00$ 228.00$

Fiber Optic Technician w/ Splicing Lab 152.00$ 183.00$ 212.00$

2 Man Line Crew with Bucket Truck 236.00$ 296.00$ 356.00$

2 Man Underground Service Crew 302.00$ 370.00$ 438.00$

Labor Rates

Foreman 100.00$ 139.00$ 178.00$

Lineman 88.00$ 120.00$ 152.00$

Groundman 80.00$ 107.00$ 134.00$

Lead Technician 96.00$ 132.00$ 168.00$

Technician 89.00$ 121.00$ 153.00$

Installer 85.00$ 113.00$ 141.00$

Equipment Rates

Pickup Truck 22.00$

28 FT Maintenance Bucket Truck 44.00$

Per Diem for Overnight Stays - ME&I 70.00$

Lodging -$

Complete the table below with all recurring cost components for the proposed solution. In the frequency column

use M(monthly), Q(quarterly) or Y(yearly) and in the Duration column place the corresponding number of cycles for

that service.

Network Operator Proposal Cost Sheet - Recurring CostsComments

Plus Service calls invoiced at hourly rates

Block Island RFP Pricing Matrix: RFP Section 16, Network Operator


Complete the table below with the major non recurring costs components for Operator services. Include all non

recurring costs only. Miscellaneous items can be grouped together as one line item with the aggregated cost.

Network Operator Proposal Cost Sheet - Non Recurring CostsComments

Network Operator Proposal Cost Sheet - Labor & Equipment RatesComments

Invoiced at cost plus 10%

Contractor to provide the fiber jumper NID to ONT, Cat6 patch cable ONT to Router, mounting hardware,

miscellaneous materials, labor and setup.

- The ONT and router are priced separately in Section 11.

-Standard install includes up to 50 ft. basement cabling from NID. Customer must provide power outlet within 6 ft.

of the ONT and Router. Basement or crawlspace must be unfinished and/or have accessible drop ceiling in place.

-Additional work such as install of 2nd RJ45 outlet, extending CAT6 and router to a second floor, etc. would need

to be quoted, accepted/signed by homeowner, and billed directly to the homeowner.

-Coordinate install schedule and activate ONT with the ISP (Crocker). Especially important if customer has

contracted for a POTS phone service so coordination of porting over phone number can happen on installation

day)

Item DescriptionEstimated

QuantityUM Unit Cost Extension

1 Base Installation 1800 EA 430.00$ 774,000.00$

2 VOIP Standard installation. No wiring 0 EA No Charge

3 Cutover existing phone wiring to ONT RJ-11 port 0 EA 75.00$ -$

4 Labor per hour (beyond standard installation above, as requested by homeowner) TECHNICIAN 0 LF 135.00$ -$

Total Premise Installation 774,000.00$

SECTION 16 Premise Installation

Vendor's Name:



ADTRAN BSAP 2135 OUTDOOR,11AC,3X3:3 82 575.00$ 47,150.00$

ADTRAN ANT BUNDLE BSAP 1940/2135 72 85.00$ 6,120.00$

ADTRAN DUAL BAND HD PANEL ANT 2135 10 645.00$ 6,450.00$

CCS 60Ghz MetNet MESH, INT 300deg ANT 1 2,700.00$ 2,700.00$ Model # 119316212F1 - CCS 60G MESH DC/POE FCC

CCS 60Ghz MetNet 1Gbps CPE, 90deg ANT 7 1,800.00$ 12,600.00$ Model # 119326201F1 - CCS 60G CPE POE ONLY, FCC

CCS AC to POE 60W POWER INJECTOR 8 95.00$ 760.00$ Model # 119310202F4 - CCS POE INJECTOR, 60W

CCS EMS LICENSE, 1X MESH 60Ghz 1 28.00$ 28.00$ Model # 119316405F1 - CCS EMS LIC, 1X MESH 60Ghz

CCS EMS LICENSE, 1X CPE 60Ghz 8 14.00$ 112.00$ Model # 119326405F1 - CCS EMS LIC, 1X CPE 60Ghz

ADTRAN SDX 8110-08-150W SWITCH 16 525.00$ 8,400.00$

ADTRAN SDX 8110-24-740W SWITCH 2 1,700.00$ 3,400.00$

ADTRAN SDX 8110-48-740W SWITCH 1 1,850.00$ 1,850.00$

ADTRAN 19" SDX RACKMOUNT BRACKET-8 Port 16 25.00$ 400.00$

ADTRAN 19" SDX RACKMOUNT BRACKET-24/48 3 15.00$ 45.00$

ADTRAN NetVanta 5660 FXS L2/L3 Firewall 1 4,250.00$ 4,250.00$

ADTRAN NETVANTA 1000BASESX LC SFP 22 275.00$ 6,050.00$

1U LC Duplex Fiber Optic Sliding Rack Mount 19 100.00$ 1,900.00$

3M LC to LC Duplex Singlemode Jumper 22 10.00$ 220.00$

NEMA Enclosure Type 4X 18 1,200.00$ 21,600.00$

BEI Networks Implementation Services 64 1,550.00$ 99,200.00$

Infrastructure Installation (Budget pricing) 78 5,400.00$ 421,200.00$

644,435.00$



ADTRAN ELITE CLOUD NBD 1 YR per AP $8,200.00 Annual 12 months

GoZone Portal Page, Analytics Platform $81,500.00 3-year 36 months

BEI Networks Managed Servcies Wi-Fi Support $20,500.00 Annual 12 months

Wall-Mount Type 4X Enclosure, 24x24x8

Complete the table below the with any recurring costs associated with this piece of the project. In the frequency

column use M(monthly), Q(quarterly) or Y(yearly) and in the Duration column place the corresponding number of

cycles for that service

Public WiFi Services Proposal Cost Sheet - Recurring CostsComments

Model # 1100MSPH200112 - Recurring 1Yr Support

Analytics Platform for Block Island Revenue Share

Annual Support Contract for Public Wi-Fi Network

Onsite/remote Wi-Fi Services – 64 man-days

3M LC to LC Duplex Singlemode Patch Cable

Model # 1700930F1 - AP Omni ANT

Model # 1700982F1 - AP DH DIR ANT

Model # 17108108PF2 - 12-port L2/L3 Switch

Model # 1442410G1 - 26-port L2/L3 Switch


Model # 1700518F1 - RACKMOUNT BRACKET-8P

Model # 1700519F1 - RACKMOUNT BRACKET-24/48P

Model # 17025660F1 - L2/L3 Firewall/Router

Model # 1200480E1 - 850nm 1-Gbps Optical SFP

Model # FPP124 - Fiber Connection per switch

Model # 1700962F1 - Outdoor AP

Block Island RFP Pricing Matrix: RFP Section 17, Public WiFi Services

BEI Networks

Complete the table below with the major cost components for all equipment and services required to complete the

proposed solution. Miscellaneous parts can be grouped together as one line item with the aggregated cost.

Public WiFi Services Proposal Cost Sheet - Non-Recurring CostsComments

Model # 119316212F1 - CCS 60G MESH DC/POE FCC

Model # 119326201F1 - CCS 60G CPE POE ONLY, FCC

Model # 119310202F4 - CCS POE INJECTOR, 60W

Model # 119316405F1 - CCS EMS LIC, 1X MESH 60Ghz

Model # 119326405F1 - CCS EMS LIC, 1X CPE 60Ghz

Wall-Mount Type 4X Enclosure, 24x24x8

Complete the table below the with any recurring costs associated with this piece of the project. In the frequency

column use M(monthly), Q(quarterly) or Y(yearly) and in the Duration column place the corresponding number of

cycles for that service

Public WiFi Services Proposal Cost Sheet - Recurring CostsComments

Model # 1100MSPH200112 - Recurring 1Yr Support

Analytics Platform for Block Island Revenue Share

Annual Support Contract for Public Wi-Fi Network

Onsite/remote Wi-Fi Services – 64 man-days

3M LC to LC Duplex Singlemode Patch Cable

Model # 1700930F1 - AP Omni ANT

Model # 1700982F1 - AP DH DIR ANT


Model # 1442410G1 - 26-port L2/L3 Switch


Model # 1700518F1 - RACKMOUNT BRACKET-8P

Model # 1700519F1 - RACKMOUNT BRACKET-24/48P

Model # 17025660F1 - L2/L3 Firewall/Router

Model # 1200480E1 - 850nm 1-Gbps Optical SFP

Model # FPP124 - Fiber Connection per switch

Model # 1700962F1 - Outdoor AP

Block Island RFP Pricing Matrix: RFP Section 17, Public WiFi Services

BEI Networks

Complete the table below with the major cost components for all equipment and services required to complete the

proposed solution. Miscellaneous parts can be grouped together as one line item with the aggregated cost.

Public WiFi Services Proposal Cost Sheet - Non-Recurring CostsComments

PROPOSAL for an Island Wide Broadband Network Presented ...

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