Pengembangan SDM Organisasi dan Sistem Manajemen dalam Pengembangan Pusat Data

dan Informasi Bisnis UKM

Richardus Eko Indrajit indrajit@post.harvard.edu

Ruang Lingkup

Koperasi dan UKM

PEOPLE SDM Organisasi

PROCESS Sistem Manajemen

TECHNOLOGY Pusat Data dan Informasi

3C dalam Bisnis

COMPANY

COMPETITORS

CUSTOMERS

PRODUCTS AND SERVICES

Karakteristik Bisnis

Resources

Company

Customers

Competitors

Paradigma

Four Ms Plus

Men

Machines

Materials

Money

Information

Perubahan Paradigma

OLD ECONOMY

INTERNET ECONOMY

Bridging

Hukum Ekonomi

““Penghasilan Sebesar-besarnya

dengan Pengorbanan

Sekecil-kecilnya””

The Principle of WEALTH MAXIMIZATION

  It requires strategy because of the scarce resources

  Resource = consist of atoms which are limited by time and space

Fenomena Digitalisasi

10010001 atom bits

text audio video image voice data knowledge information process

real things abstract things

Bits characteristics: - easy to duplicate - cheap to produce - fast to restructure - good to represent

unlimited resources digital economy

Konvergensi

Digital Economy + Internet Development =

INTERNET ECONOMY INTERNET ECONOMY

Definisi

E-CONOMY The virtual arena in which business actually is conducted, value is created and exchanged, transactions occur, and one-to-one relationships mature. E-BUSINESS Any internet initiative – tactical or strategic – that transforms business relationships, whether those relationships be business- to-consumer, business-to-business, intra-business, or even consumer-to-consumer. E-COMMERCE A particular type of e-business initiative that is focused around individual business transactions that use the net as medium of exchange, including business-to-business as well as business-to-consumer

Ciri Ekonomi Moderen

Knowledge

Digitization

Virtualization

Molecularization

Integration/Internetworking

Disintermediation

1

2

3

4

5

6

Convergence

Innovation

Prosumption

Immediacy

Globalization

Discordance

7

8

9

10

11

12

Peluang UKM

DISTRIBUTORS

SUPPLIERS

CUSTOMERS

PARTNERS

Finance and Management

Manufacturing and Production

R&D and Engineering

Procurement Distribution

Supply Chain Logistics

Marketing Advertising

Sales Customer Care

Inward Focused Core Business

Process and Applications

Internet/Intranet/Extranet

Ciri Bisnis UKM

1.  Power Shift to Customer 2.  Global Sales Channel 3.  Reduced Costs of Buying and Selling 4.  Converging Touch Points 5.  Always Open for Business 6.  Reduced Time-to-Market 7.  Enriched Buying Experience 8.  Customization 9.  Self-Service 10.  Reduced Barriers of Market Entry 11.  Demographics of the Internet User

12.  Power Shift to Communities-of-Interest 13.  Cybermediation 14.  Logistics and Physical Distribution 15.  Branding: Loyalty and Acceptance Still

Have to be Earned 16.  When Most Markets Behave Like the

Stock Market 17.  Auctions Everywhere 18.  Hyper-Efficiency

Posisi Pusat Data

Access

Distribution

Customers Online Orders Online Ads

Standard Orders

Follow-On Sales

Electronic Customer Support

Searches Queries Surfing

Online: Soft Goods Delivery: Hard Goods

Target ICT-UKM

Strategi UKM

Kinerja Pusat Data

Mencari Investor

investor + SME mencari investor untuk UKM

investor + SME site:UK mencari investor untuk UKM yang berasal dari Inggris

investor + SME + Indonesia site:UK

mencari investor untuk UKM yang berasal dari Inggris dan fokus di Indonesia

Mencari Pembeli

““tobacco buyer”” mencari calon pembeli tembakau

““tobacco buyer”” + europe mencari calon pembeli tembakau di daratan benua Eropa

tobacco + industry + trend + filetype:pdf

mencari dokumen berisi informasi mengenai trend di industri tembakau

Kebutuhan Lain

  Mencari modal kerja   Mengajak mitra bisnis   Mengikuti tender internasional   Memasarkan produk   Mengembangkan jejaring   Mempertahankan model bisnis   Melakukan pembayaran elektronik   Menjalin keintiman hubungan pelanggan

Manajemen Data

1.  Creating and capturing records 2.  Managing and maintaining records 3.  Inventory, appraisal and disposal 4.  Preservation of electronic records 5.  Transfer of electronic records

GOOD RECORDS = VALUABLE KNOWLEDGE

Creating and Capturing Data

  Types of electronic data   Sources of electronic data   Data capture   Naming conventions   Document and record metadata   File/folder metadata 1

Managing and Maintaining Data

  Organization, access and retrieval mechanism   Access management, accountability

and audit   Managing e-mail as data   Managing data on websites and

intranets   Review of systems related to

electronic data 2

3

Inventory, Appraisal and Disposal

  Developing and inventory: knowing what data exist   The sample inventory form   Developing an inventory in an unmanaged environment   Planning for appraisal: developing a selection mechanism   Disposal

Preservation of Electronic Data

  Purpose of preservation   Developing a preservation strategy   Migration of data to new computer systems   Selecting and refreshing physical media   Back-up of electronic data   Preservation of contextual metadata   Export of electronic data   Environmental storage conditions   Documentation and security 4

Transfer of Electronic Data

  Purpose of transfer   Formats used for transfer   Formats used for presentation   Media and channels for transferring data   Transferring the data 5

Tingkat e-Literacy

PEMULA

LANJUTAN

MAHIR

Level 3: Surfing Level 2: Email Level 1: Komputer

Level 6: E-Culture Level 5: E-Business Level 4: E-Commerce

Level 9: Living Online Level 8: Large-Scale Collaboration Level 7: Group Collaboration

Applications Portfolio for UKM

1.  Word processing 2.  Spreadsheet 3.  Presentation 4.  Database 5.  Publishing 6.  Image Processing

7.  Project Financial 8.  Microsoft Money 9.  Schedule 10. Homepage 11. Internet 12. Email

Terima Kasih

Diskusi dan Tanya-Jawab