motivation scope

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© Prentice Hall, 2 001 Chapter 6 1 Basic Motivation Concepts

Transcript of motivation scope

©Prentice Hall, 2001

Chapter 6 1

Basic Motivation Concepts

©Prentice Hall, 2001

Chapter 6 2

What Is Motivation?

Direction

PersistenceIntensity

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Chapter 6 3

Maslow’sMaslow’sHierarchyHierarchyof Needsof Needs SelfSelf

EsteemEsteem

SocialSocial

SafetySafety

PhysiologicalPhysiological

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Chapter 6 4

Theory XTheory XWorkersWorkers Dislike WorkDislike Work

Avoid ResponsibilityAvoid Responsibility

Little AmbitionLittle Ambition

Theory YTheory YWorkersWorkers Enjoy WorkEnjoy Work

Accept ResponsibilityAccept Responsibility

Self-DirectedSelf-Directed

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Chapter 6 5

Herzberg’s Two-Factor Theory

Hygiene FactorsMotivational Factors• Quality of supervision• Rate of pay• Company policies• Working conditions• Relations with others• Job security

• Career Advancement• Personal growth• Recognition• Responsibility• Achievement

High HighJob Dissatisfaction Job Satisfaction0

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Chapter 6 6

Alderfer’s ERG TheoryAlderfer’s ERG Theory

ExistenceExistence Growth

RelatednessRelatedness

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Chapter 6 7

The TheoryThe Theoryof Needsof Needs

DavidDavidMcClellandMcClelland

Need forNeed forAchievementAchievement

(nAch)(nAch)

Need forNeed forPowerPower(nPow)(nPow)

Need forNeed forAffiliationAffiliation

(nAff)(nAff)

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Chapter 6 8

Cognitive Cognitive EvaluationEvaluation

IntrinsicMotivators

ExtrinsicMotivators

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Chapter 6 9

• SpecificitySpecificity• ChallengeChallenge• FeedbackFeedback• ParticipationParticipation

• CommitmentCommitment• Self-efficacySelf-efficacy• CharacteristicsCharacteristics• CultureCulture

Goal-Setting TheoryGoal-Setting Theory

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Chapter 6 10

Reinforcement TheoryReinforcement Theory

ConsequencesConsequences

RewardsRewards

No RewardsNo Rewards

PunishmentPunishment

BehaviorBehavior

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Chapter 6 11

Ratio Comparison*

Employee’sPerception

Outcomes AInputs A

Outcomes AInputs A

Outcomes AInputs A

Outcomes BInputs BOutcomes BInputs BOutcomes BInputs B

<

=

>

Inequity (Under-Rewarded)

Equity

Inequity (Over-Rewarded)

*Where A is the employee, and B is a relevant other or referent.

Equity Theory

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Chapter 6 12

Research into Research into EquityEquity

Amount andAmount andAllocationAllocationof Rewardsof Rewards

PerceivedPerceivedFairness of theFairness of the

Distribution ProcessDistribution Process

DistributiveDistributiveJusticeJustice

ProceduralProceduralJusticeJustice

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Chapter 6 13

Expectancy Theory

3. Rewards-personal goals relationship

1. Effort-performance relationship 2. Performance-rewards relationship

IndividualIndividualEffortEffort

IndividualIndividualPerformancePerformance

PersonalPersonalGoalsGoals

OrganizationalOrganizationalRewardsRewards

1 2

3

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Chapter 6 14

Performance DimensionsPerformance Dimensions

OpportunityOpportunityMotivationMotivation

AbilityAbility

PerformancePerformance

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Chapter 6 15

An Integrative Model of MotivationAn Integrative Model of Motivation

PersonalGoals

IndividualPerformance

IndividualEffort

Goals DirectBehavior

HighnAch

Ability

Opportunity PerformanceAppraisal Criteria

PerformanceAppraisalSystem

Reinforcement DominantNeeds

EquityComparisonO O

IA IB

OrganizationRewards