BMOM 5203Assignment Question 2

Group Members: Aishah, AJ, Azi, Fendi

Question #2

Select a local organisation which you consider to be

a learning organisation and justify your reasons.

Your discussion should include, but is not limited

to, the following:

i) Organizational Structureii) Trainingiii) Performance Evaluation

Learning Organization - Definition

Learning organization is an organization where

people continually expand their capacity to create

result they truly desire, where new and expansive

patterns of thinking are nurtured, where collective aspiration is set free, and

where people are continually learning to see

the whole together (Senge , 1990;3)

Learning Organization - 5 Features

Systems Thinking Shared Vision Challenge Mental Models

Team Learning

Personal Mastery

The Company - Introduction

Vision & Values

- Simple- Trustworthy- Creative- Brave

About

Mobile phone operator started in 1993 targeting premium mobile users

The Company - Org. Structure

●Maxis Communication Bhd uses Matrix Organization Structure.

●Free flow of information horizontally and vertically.

●Maxis implements Maxis Academy.

●Realigning resourcesdraw up consencus with unions on goals and strategy .

●Effective networking and teamwork

The Company - Training

● Instilling the continuous learning culture.

●Maxis Academy was created in 2003

●Reigniting "Learning on Demand Program" in 2011 by promoting e-learning.

●Promotes self-learning culture.●Mandatory to attend team

building organize by each departments.

The Company - Performance Evaluation

●Require minimum 30 hours of learning with 10 hours specifically spent though online learning.

●Personal discussion with immediate superior annually on performance evaluation.

The Company - Social Networking

●Sharing information via twitter, blogspot and podcast to all personnel.

●Utilize Facebook page to promote Maxis Academy learning activities.

Question & Answer