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Siemens Global Business Services

What is your ambition?Siemens Global Business Services (GBS) designs, innovates, and efficiently operates business services for Siemens AG units worldwide as well as external customers. Its portfolio comprises transactional and expertise-driven services – with a strong focus on digitalization in areas like business administration, human resources, supply chain management, sales, marketing, and engineering.

In fiscal 2021, Siemens GBS provided business services worth €650+ million for Siemens AG, Siemens Energy AG and Siemens Healthineers AG. Siemens GBS serves its clients globally out of eleven major delivery locations with about 11,000 employees. Siemens GBS headquarters are based in Munich, Germany.

For more information, visit www.siemens.com/gbs

Siemens AG (Berlin and Munich) is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 170 years. Active around the world, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and real worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape the world market for passenger and freight services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a world-leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power that has been listed on the stock exchange since September 28, 2020. In fiscal 2021, which ended on September 30, 2021, the Siemens Group generated revenue of €62.3 billion and net income of €6.7 billion. As of September 30, 2021, the company had around 303,000 employees worldwide. Further information is available on the Internet at www.siemens.com.

Whatever it is – we make it possible.

Siemens Global Business Services at a glance

Siemens GBS is a functional end-to-end service provider …

Opportunity-to-Cash ServicesFrom lead generation to incoming payments

• Pre- and post-salesupport

• Order management• Cash collection

and allocation• Accounts receivable• After-sales services

Regional Process Office

Purchase-to-Pay ServicesFrom sourcing to payment execution

• Sourcing• Purchasing• Goods receipts• Scanning Optical

Character Recognition• Invoice processing• Payment Run• Horizontal support

services

Record-to-Report ServicesFrom finance records to closing reports

• Master data• Accounting and closing• Tax• Business administration• Controlling, analytics

and reporting• Commercial business

Hire-to-Retire ServicesFrom recruiting to retirement

• HR administration• Payroll• Compensation/Equity

Benefits Administration• Workforce management• Operational reporting

& systems• Global Mobility

Management• Travel and expenses• Employee interaction

& resource hub

Business Solutions and ServicesExpertise driven and project-based services

• Sales and marketingservices

• Communicationservices

• Logistics projectsand export trade

• Translation andinterpreting

Engineering ServicesFrom technical requirement to solutions

• Graphics services• Design services• Programming services• Support services

Temporary PersonnelHighly professional personnel services

• Personnel leasing• Recruiting services• Payroll services

Digital SolutionsIntelligent automation via Business Process Management | Advanced Analytics | Artificial Intelligence and RPA

Project Transformation and ServicesFunctional process expertise | Project manager pool

Future of WorkLifelong learning | People development | New ways of working | Belonging

Delivery Management Center management | Operations excellence | Quality and business continuity management

Support FunctionsFinance | Business Development | Communications | Human Resources | Legal & Compliance

AustriaGermany

Argentina

Brazil

USA 

Singapore/ Malaysia

China

India

Portugal

United KingdomCzech RepublicHannes Apitzsch

CEO

Sigrid DenglerCFO and Business Line Head for Record-to-Report Services

Kai-Eberhard LuegCOO and Business Line Head for Purchase-to-Pay Services

The global service network of Siemens GBS

GBS major delivery locations

As of February 2022

Our Management

• Global Mobility Servicesfor Siemens Human Ressources

• Hub Function Controllingfor Siemens Accounting, Reportingand Controlling

• Logistic Services for Siemens Energy

• Support Function Controllingfor Siemens Energy

• Additional servicesfor Siemens Mobility

• Master agreement with Flender

• Services for SiemensSmart Infrastructure 51 % female and 49 % male workforce

101 nationalities represented

About 11,000 employees

36.5 years average age among staff

References Figures

As of February 2022

Subject to changes and errors. The information given in this document only contains general descriptions and/or performance features which may not always specifically reflect those described, or which may undergo modification in the course of further development of the products. The requested performance features are binding only when they are expressly agreed upon in the concluded contract.

All product designations may be trademarks or other rights of Siemens AG, its affiliated companies or other companies whose use by third parties for their own purposes could violate the rights of the respective owner.

Global Business Services

Communications Otto-Hahn-Ring 6 81739 Munich Germany siemens.com/gbs

Siemens Aktiengesellschaft Chairman of the Supervisory Board: Jim Hagemann Snabe

Managing Board: Roland Busch, Chairman, President and Chief Executive Officer; Cedrik Neike, Matthias Rebellius, Ralf P. Thomas, Judith Wiese

Registered offices: Berlin and Munich, Germany

Commercial registries: Berlin-Charlottenburg, HRB 12300, Munich, HRB 6684; WEEE-Reg.-No. DE 23691322

Contact siemens.com/gbs/contact

© 2022 by Siemens AG, Berlin and Munich