Facilities Management development Roadmap at ... - MEFMA

Facilities Management development Roadmap at Saudi Ministry of Interior (MOI)

March 2019

10 March 2019 DUBAI - MEFMA CONFEX 2019

1

MOI Objectives and Tasks

March 2019 2

1To achieve security and stability throughout the KSA to provide reasons forreassurance and safety for its citizens, and to fight all forms of crime and corruption,in order to preserve the safety of the Saudi society and ensure its progress.

2To ensure the safety of the pilgrims and protect them from danger, so thatthey can perform their rituals and worship freely in full and safe.

3To achieve security cooperation and coordination with neighboring Arabcountries and GCC countries to protect internal and external security, combatcrime, drugs and smuggling, exchange security information, and regulate

immigration and citizenship regulations and regulations, among others.

MOI Structure

General Administrations

Military Sectors

MOI Structure

March 2019 3

MOI General Administrations

4

Interpol Contact Administration

Medical Services

Administrative Development

Command and Control Centre

Legal Affairs and International Cooperation

Public Relations

Projects and facilities Affairs

General Administrations

Military Affairs

Administrative and Financial Affairs

Expatriates' Affairs

Wire and Wireless Communications

Technical Affairs

Follow-up

High Commission for Industrial Security

Crime Control Research Centre

March 2019March 2019 4

MOI Military Sectors

5

مديرية األمن العامGeneral Directorate

of Public Security

المديرية العامة للدفاع المدني

General Directorate of Civil Defense المديرية العامة

لحرس الحدود General Directorate of

Border Guard

قوات االمن و الحمايةProtection & Security

Forces

المديرية العامة

للجوازاتGeneral Directorate of Passports

كلية الملك فهد األمنيةKing Fahd Security College

اإلدارة العامة

للمجاهدينGeneral Department of

Mujahideen

إمارات المناطق

13 Regions

Region Emirates

لشئون االدارة العامة

االفواجGeneral Department of

Afwaj

ألمنالمديرية العامة

المنشئآتGeneral Directorate of Facilities Security

االدارة العامة

لمكافحة المخدراتGeneral Administration

of Narcotics Controlالمديرية العامة للسجونGeneral Directorate

of Prisons

March 2019March 2019 5

7.572 Billion SR

5.582 Billion SR11.287 Billion SR349.40 Million SR

2.521 Billion SR

11.909 Billion SR 7.591 Billion SR27.612 Billion SR

Current MOI Projects

March 2019 6

King Abdullah Project for Developing

Security buildingsKAP-1

23 Projects



610 Projects



49 Projects



304 Projects

King Abdullah Project for Developing Security

buildingsKAP-5

321 Projects

Correction Design & Built Project

4 Projects

214 Projects

Comprehensive Development Plan for

Developing MOI buildings

Diplomatic Building Project

March 2019 6

1 2 3 4

8765

Future MOI Programs

7March 2019

Correctional Development Program

Marine Bases Development Program

Residential Complexes Development Program

Medical Services Development Program

March 2019 7

Training camp Development Program

Comprehensive Service Centers Development Program

Security Headquarters Development Program

Administrative Building Development Program

1 2 3 4

8765

6.29 Billion SR 3 Years2.48 Billion SR 3 Years 14 Billion SR 3 Years 5.1 Billion SR 3 Years

5.25 Billion SR 3 Years2.24 Billion SR 3 Years2.75 Billion SR 3 Years 2.62 Billion SR 3 Years

Areas of Facilities Management

March 2019 8

Building intelligence & smart systems

Space Management

Energy Management

MaintenanceBuilding security

Heating, Ventilation &

air conditioning

Lighting

Noise & Vibration

FurnitureWaste Management

Real estate Sustainability Health & safety

Food services

March 2019 8

Benefits of Facilities Management

March 2019 9

1Governan

ceOrganization of work on the basis of practical and scientific principles.

3

5

Speed of

ResponseDevelop and improve rapid intervention.

Performance indicators

KPIRelying on quantitative standards that measure the efficiency of utility use.

2Monitoring and

ControlFollow-up status of facilities and interventionto be adjusted in the event of deviation fromthe main objectives.

4 Reduce

CostsUse financial resources efficiently and ideally.

6Contemporary and

ModernityFollow up and apply scientific and technical developments and establish them on sound intellectual and cultural principles.

7Forecasting & PredictingPredicting future required spaces

March 2019 9

The framework for the mechanism of developing facilities at the Saudi MOI

March 2019 10

Benchmarking

Gab identification

Plan: Process &

Recourses

Staff training

Executing &

adapting new

system

Monitoring & Controlling

Feedback

Improving & development

March 2019 10

Identify best international practices

March 2019 11

Deep Analysis

Australia New Zealand UK USA

Aspects of the study

Digital performance

indicators

TechnologyLegislation

and supervision.

Strategy

A comparative study of the method of developing facilities management was conducted in a number of countries.

March 2019 11

Optimal International Model

March 2019 12

Performance indicators are for the precise amount of

facilities

Digital performance indicators

Performance indicators are based on information that includes the entire state property and its

various types and forms

Technology

Provision of databases for all

properties

Use of modern technologies and

databases

Legislation and supervision.

Issuing policies and procedures based on

Issuing regulations and guidelines to monitor the implementation of best practices and policies

Strategy

Upgrading state facilities through the development

of best practices and procedures

Support and encourage efficient and effective

government operations through the development

and introduction of regulations and government

policies.

March 2019 12

The areas of facilities management

March 2019 13

Energy Efficiency and Water Conservation

Program

First

Phase

1

Second

Phase

and the opportunity to adopt them in the Saudi MOI and its sectors.

Operations and Maintenance

Program2

3 Building Security Program 4 Performance Indicators

& Property Inventory Program

5 Fire Protection and Life Security Engineering

Program

Environment and Sustainability Program6

Smart Building Program7

8 Beneficiary Services Program

Consultant

MOI Engineers

March 2019 13

Thanks

March 2019 14

1

عنموذج التشغيل الذاتي إلدارة مرافق وزارة الدفا

اململكة العربية السعوديةوزارة الدفاع

العامة لألشغال العسكريةاإلدارة

2

البيان م

القائمالتشغيليالنموذجمرتكزات❖الدفاعوزارةمرافقإلدارةالذاتيالتشغيلنموذجأهداف❖العسكريةلألشغالالعامةاإلدارةدور ❖

اأول

(العسكريةاملنشآتوصيانةتشغيللئحة)املرجعيالنظام ا ثانيا

والتدريبالتوطينعملية ااثالث

والوطنيةالعلميةاملساهمات ا رابعا

اعالدفوزارةمرافقإلدارةالقائمالتشغيليالنموذجمكتسبات ا خامسا

ااااااااا

3

اأول

القائمالتشغيليالنموذجمرتكزات❖

الدفاعوزارةمرافقإلدارةالذاتيالتشغيلنموذجأهداف❖

العسكريةلألشغالالعامةاإلدارةدور ❖

4

01

وجود نظام مرجعي متكامل وهو لئحة آت تشغيل وصيانة املنش

العسكرية

ج مرتكزات النموذئمالتشغيلي القا

ااااااااااااااااااااااااااااااا

5

للقياموالقدرةاملرونةتحقيق1. وفقوالصيانةالتشغيلبأعمال

اا

افةكفياملسلحةالقواتلحتياج.اململكةمناطق

للموارداألمثلالستخدام2.لتحقيقوالبشريةالقتصادية

هذهوجودمنالقتصاديةالجدوى دون عليهاواملحافظةاملرافق.ءاألداواستمراريةبجودةاملساس

جالمفيواملعرفةالخبراتتوطين3.املرافقوصيانةوتشغيلإدارة

تأهيلذلكفيبماوالخدمات

.الوطنيةالكوادر

إجراءاتوتطويرتوحيد4.إداراتكافةفيالعمل

والصيانةالتشغيلالقواتمرافقبجميع

.املسلحة

6

.الفنية لقطاع التشغيل والصيانة وإدارة املرافق بوزارة الدفاع املرجعية

ااااااااااااااااااااااااااااااااااا

املدنوإداراتواألشغالالهندسيةاإلداراتمعومستمرةكاملةبشراكةالعمل

املرافقإدارةقطاعقدراتوتطويروتقييملبناءاملسلحةالقواتبأفرعالعسكرية

.اإلداراتلهذهالالزمةالفنيةاملساندةوتقديمالدفاعبوزارة

:املرجعية الفنيةمفهوم

7

:يالفنالرتباطترجمة

توحيد خطط التوطين وإدارة املوارد البشرية

ارات األداء إلدمتابعة وتقييم كفاءة

املرافق

توحيد األنظمة والتشريعات

ةواإلجراءات التنفيذية والتقني

وإدارة عملية التوطينتوحيد توحيد خطط التأهيل والتدريب

8

ا ثانيا

النظام املرجعي

(تشغيل وصيانة املنشآت العسكرية لئحة )

9

:الالئحةتعديلصالحية.(املدنيةالخدمةوزير–املاليةوزير–الدفاعوزير)منمكونةوزاريةلجنة

:الالئحةمفهوم

كاملنظمي الدفاعبوزارةاملرافقوإدارةوالصيانةالتشغيللقطاعومتكاملشاملمرجعينظام

والحوكمةفافيةوالشالرقابةمعاييرتطبيقويدعم,واإلداريةواملاليةوالفنيةالتنظيميةالجوانب

.الذاتيالتشغيلقطاعوإجراءاتعملياتكافةعلى

:الالئحةهدف

الدفاعزارةو مرافقعلىوالقتصاديةوالفنيةالهندسيةواألساليباملمارساتأفضلتطبيق

استدامةنويضمللموارداألمثلالستخداميحققوجدارةكفاءةذوتشغيلينموذجإلىللوصول

.الفتراض يعمرهاواطالةواملنظوماتللمنشآتالتشغيليةالكفاءة

ااااااا

ااااااا

اااا

اااااا

:الكريم من املقام السامي مقرة

10

ااااااااااا

اااااا

التنظيم العام

الوظيفينظام

منافساتنظام

املالينظام

اإلسكاننظام

نموذج حوكمة

استثمارنظام

نظام إدارة مرافق

ااااااااااااااااا

11

نظام اإلسكان

ااااااااااااااااااااا

12

:اإليرادات تنمية

فيالعسكريةواملدناملوقعفيالستثمارودعمتشجيععبراإليراداتتنميةفاتوالخلالنفاياتتدويرإعادةأعمال،والترفيهيةالخدميةالجوانب

.واملستهلكةالرجيعاملوادوبيع

:سنةعشرون

ثمارهالستيشترطالتيللمواقعسنةعشرون

.وتشييدهاببنائهاالقيام

.للتأجيروالجاهزةاملبنيةاملنشآتلتأجيرسنواتخمس

:سنواتخمس

:ثلمالكبرى الستثماريةللمشاريعسنةوعشرونخمساملجمعات،املياهتحليهمحطات،الكهرباءمحطات)

.(الوقودمحطات،التجارية

:سنة خمس وعشرون

تنمية اإليرادات

خمس وعشرون سنة

عشرون سنة

خمس سنوات

:الستثمار:التاليالنحوعلىالستثمارفئاتتصنيفتم


13

نموذج الحوكمة القائم

مجلس إدارة الصندوق

واإلشرافالتخطيط❖التشريعات❖الصالحيات❖الرقابة❖

إدارة التشغيل والصيانةيةالتشغيلالعملياتتنفيذ❖املاليةاملوارد❖البشريةاملوارد❖املساندةالخدمات❖

اإلدارةمجلس❖والصيانةالتشغيلإدارة❖بالقوةاملاليةالشؤونإدارة❖املاليةوزارة❖

اإلدارةمجلس❖املاليةوزارة❖العامةاملراقبةديوان❖املركزي التفتيش❖(نزاهة)الفسادمكافحةهيئة❖

اااااااااااااااااااا

14

:القانونيالنصاب1.

ناملجلسانعقادويعدشهركلاملجلسيجتمعاظاميا

وزارةعضومنهمأعضاءوثالثالرئيسحضرهإذا

.املالية

:(التصويت)القراراتخاذآلية2.

ةاملاليوزارةممثلاعترضإذاأعضاءأربعةموافقة

.فيهللبتالدفاعلوزيرالقراريرفع

القائد رئيس املجلس

عضو عن املاليةوزارة

عضو عن األشغال العسكرية

لوزير الدفاع عضوين إضافة إذا دعت أخرين

الحاجة لذلك

عضو عن إدارة التشغيل مدير

والصيانة

عضو عن املالية الشؤون

بالقوات مجلس إدارة صندوق التشغيل والصيانة

اااااااااااااااااا

15

الطرق والبنية التحتيةصيانة املنشآتاملرافق واملنظومات

الصرف الصحي،–املياه –الطاقة أنظمة التدفئة والتبريد

الجسور –األنفاق–الطرق املساكن والوحداتصيانة

جة املعال–التحلية محطات الكهرباء–الصرف الصحي –

وصيانة البنية التحتيةتشغيلاألعمال املدنية

–اه املي–شبكات نقل وتوزيع الطاقة ت مكافحة الحريق التصال –الصرف

الوقود–سالمة الطرق إدارة أعمال ومتطلباتاألعمال الكهربائية

التكييفدفئةالتكييف والتبريد والتمنظومات

األعمال الحرفيةشبكات املياه الحارة والباردة


16

واآللياتاملعداتإدارة املواد ومراقبة املخزونالعامةالخدمات

األعمال البلدية والخدمية مراقبة –العهد –املستودعات

املخزون يلةاملعدات املتوسطة والثق–آليات

إدارة وتصنيف املواد الجديدةأعمال النظافة وإدارة النفاياتيانة لفرق الصتنفيذ أعمال املساندةوالورش

صيانة املعدات واآللياتالرئيسية والفرعيةاملستودعاتالبيئة ومراقبة األسواقأعمال صحة

مراقبة املخزون أعمال الزراعة

ةإدارة املرافق الترفيهية واألنشطالجتماعية


17

ااثالث

التوطين والتدريبعملية

18

موحدسلم رواتب

موحدتصنيف وظيفي

سياسات توظيف واستقدام موحدة

إجراءات تنفيذية موحدة ةالبشريلعمليات املوارد

نظام وظيفي حديثومتكامل

عملية توطين وتدريبموحدةوتأهيل

البنية التنظيمية

اااااااااااااااا

19

التصنيف

الوظيفياملوحد

01

املجموعاتالوظيفية

06

عدالة األجور

02توحيد املسمياتالوظيفية

03

املسار الوظيفي

04

املؤهالت والخبرات

05

القدرات واملهارات

ااااااااااااااااااااااااااااااااااااااااااااااااااااا

20

مقارنة بين احتياجات عملية التوطينسوق العمل املحلي-ومخرجات التدريب

ااااااااااااااااااا

21

.مطابقة وظائف التشغيل الذاتي مع املعايير املهنية في سوق العمل

إجمالي مسميات وظائف التشغيل الذاتي

مسمى وظيفي( 254)

ظائف إجمالي املعايير املهنية لو سوق العمل

معيار( 180)

ها عدد الوظائف التي يوجد لمعيار

(56)

اإلداريةالوظائفبعض❖املاليةالوظائفبعض❖اآلليالحاسبوظائفبعض❖العامةالفنيةالوظائف❖

ل يوجدعدد الوظائف التي لها معيار

(104)

التخصصيةالوظائف❖الرئيسيةالفنيةالوظائف❖الهندسيةالوظائف❖الرئيسيةالحرفيةالوظائف❖

ها ليوجد عدد الوظائف التي معيار غير شامل

(94)

املساحةوظائف❖الهندس يالرسم❖واملعلوماتاألنظمةتحليل❖الفنيالدعم❖


22

.دراسة واقع سوق العمل

وظائف مقاومة للتوطينوظائف قابلة للتوطين املباشر

الوظائف الفنية والحرفية والهندسية الرئيسية الوظائف اإلدارية و الفنية والحرفية األولية

مدخالت هذه الوظائف

التعليميةاملؤسسات❖التدريبيةاملؤسسات❖العملسوق ❖

مدخالت هذه الوظائف

مستقطبةكفاءات❖

املوجةالتدريببرامج❖

الستقدام❖


23

التدريب

نهيالتقييم املاملعايير املهنية

التصنيف الوظيفي املوحد

لئحة تشغيلوصيانة

التوطين


24

اااااااااااااا

ااااااااااااا

ااااااااااااااااا

ااا ااااا

ااااا

ا

اااا

اا

ااااا

ا

اااااا

ااااا

اااااا

ااا

ااااا

اااااا

ااااا

اا

ااااا

ااا

ااااا

ا

اااااا

اااااا

ااا

اااااا

ااااا ااا

اا

ااااا

ااااا

اااااا

ااا

ااااااا

اااااااااااا


ااا

اااااا

اااااا

اااااا

ا

25

:التوطين محددات عملية

ين مراقبة وحماية مكتسبات التوطوعدم النتكاس املنهي لبعض

الوظائف لى عدم ارباك سير العمل والتأثير ع

إنتاج املرافق والخدمات

عدم تضخم عنصر الرواتب

فة ضمان املمارسة الفعلية للوظي

عدم تضخم الوظائف اإلدارية واملساندة على حساب الوظائف

والحرفيةالهندسية والفنية


26

ركة قائمة بالوظائف املشتاملستهدفة بالتوطين

تدريجيا

ورة قائمة بالوظائف املقصعلى السعوديين

قائمة بالوظائف طين املستهدفة بالتو املباشر

3

1

2

مستهدفات عملية التوطين


27

اااااااا

ااااااا

ااااا

اااااااا

ااااااا

اااااااا

اااااااا

اااااااا

اااااا

اااااااا

ااااااا

50%

68%

41%


28

:يانة معهد األمير سلطان بن عبد العزيز للتشغيل والص

:إدارة مشتركة املعهدإدارةيتم

ابلقمنأكاديميا

يالتقنللتدريبالعامةمؤسسةإلدارةاالدفاعوزارةوتتولى،واملهنة

التنفيذية

:التدريب مستهدفاتدباملعهالتدريبعمليةتستهدفوطنيةالالبشريةاملواردفيالستثماريةعملبمتطلباتواإليفاءالحاليةالتوطين

:التدريب منهجية لىعباملعهدالتدريبفلسفةتقوم

لقطاعالفعليالحتياجأساسطبيعةعلىاملبنيوالصيانةالتشغيلالدفاعوزارةومرافقمنظومات

:رآليات تقييم وقياس األث

عمليةومخرجاتمنهجيةتخضعستمراملوتقييمللمراجعةالتدريبواملتدربينللمنهاج

ااااااااااااا

29

ا رابعا

والوطنيةالعلمية املساهمات

30

املساهمات العلمية والوطنية

اللجنة الوطنية وظائف لتوطين انة والصيالتشغيل

في القطاعات

الحكومية

كرس ي امللك سلمانلدعم دراسات وأبحاث

في التشغيل والصيانة

العربيةالبلدان

إدخال الهندسة

ةاململكالقيمية إلى

س املشاركة في تأسيغيل املعهد العربي للتش

والصيانة

اللجنة الوطنية لتقنيين أعمال انة للتشغيل والصي

وتقييسها

ااااااااااااااااااااااااااا

31

ا خامسا

الدفاعالنموذج التشغيلي القائم إلدارة مرافق وزارة مكتسبات

32

عمتدواسعةوصالحياتقانونيةبنيةإيراداتورفعالستثماراتتنمية

والصيانةالتشغيلصناديق

استثمار

إلىوصلللتوطينمرتفعمعدلتحقيقيةالرئيسالتخصصاتفي(%57)نسبة

(والحرفيةوالفنيةالهندسية)

توطين

الفصاحقيميعزز حوكمةنموذجقيقتحويدعمالقرارتوازن ،والشفافيةالرقابةمنعاليةمستويات

حوكمة

الفنيةواملنظوماتللمرافقاألداءلبهايتطمستجداتأيملواكبةوالخدمية

السلمفياملسلحةالقواتانتشار.والحرب

كفاءة

والقواتالدفاعوزيرلسمواملرونةإدارةاحتياجاتلتلبيةالالزمةاملسلحةاملسلحةالقواتمرافق

صالحية

األشغالفيمتمثلةوالهندسيةالعمليةتطلبتالهندس يالعملطبيعةلكون العسكرية

عالقطاهذهربطلضماناملرجعيةهذهوجود

عةاملتسار والتقنيةالعلميةباملستجدات

مرجعية

ااااااااااااااااااااااااااااااااااااااااااااااااا

Sustainability – Solar Energy At

Abdullah Bin Omran Hospital

Engr. Sameh SanadHead Of MEP Section

Ministry of Health & Prevention

Strategic Goals which related to the subject

1

Values3

Vision

2

To provide the best, innovative and reliable solutions related to Electro-Mechanical operations in hospitals

and Health centers, to support MOHAP’s vision and strategy to position UAE as world’s leading health care

services providers

To manage the operations and services of all the MEP (Electrical, Mechanical & Plumbing) related works by means

of best practice in the market and by implementing and developing standards and

الشفافيةTransparency

روح الفريقTeam spirit

الكفاءةEfficiency

الحياديةNeutrality

رضى المتعاملينSatisfaction of

dealers

3

Project PV Solar power

ScopeDesign & Build services for PV Solar power

Location Abdullah Bin Omran Hospital

Contractor Solon International

Project Start Date

5th November 2013

Date of Completion

8th April 2015

• UAE 2021 Vision

• Project Management

• ~700 Tons, Carbon Footprint REDUCTION

Solar Energy

Daily Average Generation

2788.8 kWh

Total Energy

Generated1,611,762 kWh

Winter

Average Generation

66,101 kWh

Summer Average

Generation

85,862 kWh

4

Invertors MDB

Car Park Roof-Top TOTAL

Solar system Capacity 299.5 kW 244.17 kW 543.67 kW

PV Modules 1200 Nos 956 Nos 2156 Nos

Invertors 21 Nos 21 Nos

Area Covered 2017 Sqm 2134 Sqm 4151 Sqm

Solar Energy

Car-Park Solar Array

Roof-Top Solar Array

Hospital

Area covered by the system :

• Kitchen (Lighting & Equipment),

• Fire Fighting pumps,

• Lift 7,

• Exhaust fan 1,

• Exhaust 2,

• Kitchen AHU,

• Medical Plant room all equipment,

• Transformer room lighting & socket,

• Radiology department, Chilled water pumps,

• PF-3,

• Boiler,

• FAHU3,

• STP,

• RO plant

• Laundry.

Solar system estimated to cover 20% of the entire Hospital Load

5

Solar Energy

Thank You

MOHAP Accreditation Experience

Presented By

Yomna Mohamed AlKtebi

Head of Risk Management and Patient Safety

MOHAP

Outline• Introduction

• Leadership Direction and National Agenda

• MOHAP Facilities Accreditation Journey• Gap Analysis• MOHAP Accreditation Plan • Forming Committees• Policies and Procedures• Planning and Project Management• Manpower

• Coordination and Collaboration

• Achievements

MOHAP

Hospitals 17

Primary Health Care Centers & specialized centers 91

Human Resources 10724

Healthcare Regulation

توجهات القيادة

2013فبراير 12

أهداف القمة تحقيق السعادة لمجتمع اإلمارات والعدالة للجميع

اعتماد المستشفيات قريبا

أين وصلت الحكومة في االعتماد العالمي للمستشفيات في وزارة الصحة؟: حسن آل علي

أشكرك طال عمرك: وجه صاحب السمو الشيخ محمد بن راشد، السؤال لوزير الصحة عبدالرحمن العويس، حيث جاء رده

لشقيقة وكنت على الفرصة، قبل البدء في الجلسة كنت مع الشيخ محمد الصباح وزير شؤون مجلس الوزراء في دولة الكويت ا

ع أن الشيخ محمد أراجع تقريراً عن كثير من األمور، حيث سألني ماذا تعمل قلت له أنني أحضر، فقلت له جلستي غداً لكن متوق

.يسأل في القمة

من 150لكن تم تدريب أكثر من 2011ال شك أن الوزارة ولربما جاءت متأخرة ألنها بدأت في ،: عبد الرحمن العويس

وكلباء، وإن شاء هللا الكفاءات الطبية واإلدارية، وبدأ الحصول على الموافقة واالعتماد حيث بدأنا التنفيذ في مستشفيين خليفة،

.بعد الكالم التحفيزي لصاحب السمو الشيخ محمد بن راشد سيكون االعتماد قبل نهاية العام

توجهات القيادة

2014يناير 14

الشيخ محمد بن راشد يطلق األجندة الوطنية لدولة اإلمارات خالل السنوات السبعالقادمة

صحة وفي القطاع الصحي كلف صاحب السمو الشيخ محمد بن راشد آل مكتوم وزارة الكومية والخاصة وبالتعاون مع كافة الهيئات الصحية بالدولة باعتماد كافة المستشفيات الح

سموه وفق معايير عالمية واضحة من ناحية تقديم الخدمات وجودة الكادر الطبي وأوضحم بأن الخدمات الصحية هو موضوع ال تهاون فيه وبأن أية منشأة غير معتمدة لن يت

2021السماح لها بالعمل في دولة اإلمارات بعد العام

Situation at MOHAP in Jan, 2014

2

15

Hospital Accreditation

Accredited Non-Accredited

89

Primary Healthcare Centers & Specialized Centers

Accreditation

Accredited Non-Accredited


Average duration 18-24 months.

104 facilities to be accredited

in 7 years


No budget allocated for accreditation preparation

Experienced manpower availability


Poor Infrastructure of Healthcare

Facilities

Presence of fire risks

Obsolete systems

Ventilation System not as per standards

Porous ceiling in high risk

areas

Flooring not as per

standards

Absence of support service

facilities

How to do it?

Where to start?

What is the best approach?

Gap Analysis

In 2013, a gap analysis performed to assess the current situation at

MOHAP facilities prioritize the accreditation process.

MOHAP Accreditation Plan

Quality and Accreditation Committee

Forming Quality and

Accreditation Committee

https://www.google.ae/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=&url=https://andyholland07.wordpress.com/&psig=AFQjCNH3boFA3ybDR1z9dqDgQH9UQvZQQQ&ust=1461645808994770

http://www.google.ae/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiUrrP9_ajMAhXBmBoKHbd2DDQQjRwIBw&url=http://www.chipscholz.com/2012/10/02/bad-leadership-are-followers-to-blame/&bvm=bv.119745492,d.ZGg&psig=AFQjCNHB-UMCJuLz2pZ3jaGbqxPYrcuGBA&ust=1461646028901709

http://www.google.ae/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjvuNKT_qjMAhXCrxoKHdlUCqIQjRwIBw&url=http://www.abongobimedia.com/2016/02/22/leadership-is-about-service-and-not-self-enrichment/&bvm=bv.119745492,d.ZGg&psig=AFQjCNHB-UMCJuLz2pZ3jaGbqxPYrcuGBA&ust=1461646028901709

Central Policies and Procedures

A task forces with representatives from all healthcare facilities

participated in development of central policies and procedures.

Planning and Project Management

• Time Investment in Planning

• Capacity Building From the Same

Geographical Area

• Project Manager Initiative

• Network Accreditation Initiative

https://www.google.ae/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjWlMjPm6nMAhVD2RoKHcOwAPYQjRwIBw&url=https://www.illumine.co.uk/2010/05/mind-mapping-for-project-managers-and-managing-projects/&bvm=bv.119745492,d.ZGg&psig=AFQjCNFM_rzeL0ODcHDTV869aQNb697_7Q&ust=1461653950808017

Manpower of Clinical Quality and Healthcare Accreditation

• Walk-in Interviews Initiative

• Recruitment of subject

matter experts

• Achievements of boards

certifications

58

10

18 19 19

0

5

10

15

20

25

30

35

40

2013 2014 2015 2016 2017 2018

Clinical Quality and Healthcare Accreditation Department Manpower

Clinical Quality and Healthcare Accreditation Department Manpower

Coordination and Collaboration

• Share accreditation plan with the Facility Management Department at

MOHAP

• Conducing workshops for Ministry of Infrastructure Development

concerned departments related to accreditation requirements

• Working with the Facility Management Department at MOHAP in new

projects to ensure alignments with the accreditation requirements

Was that successful?

0 2 4

2024.46

4952.12

0

10

20

30

40

50

60

70

80

90

100

2012 2013 2014 2015 2016 2017 2018

Percentage of Accredited Facilities in MOHAP till End of 2018

Percentage of Accredited Facilities in MOHAP till End of 2018 19

The accredited

facilities in

MOHAP are:

• Hospitals = 8

• Centers= 41

Pioneering Position

UAE is ranked first globally in the number of accredited healthcare facilities

97%

UAE is ranked first globally in the number of healthcare facilities accredited as a network

Achieve Canadian accreditation-Diamond level for Specialized Dental Centers for first

time outside Canada

Thank You

TECHNOLOGY-DRIVEN FACILITIES MANAGEMENT RECOGNITION AWARD 2019

Subramanian MookkaiahSenior Manager – Operations & Facility

Dubai Silicon Oasis Authority

DSO MASTER PLAN

The AI Enabled Integrated Building Management System platform allowed integration of

various systems in multiple buildings/plants from different manufacturers.

INTEGRATED BUILDING MANAGEMENT SYSTEM –SOLUTION

• AED 1 Million savings per month

• Energy savings through scheduled and more controlled operation of all

equipment

• Reduced number of operators

• Independent from proprietorship-based protocols of BMS

• Real-time monitoring of electricity usage and alerts during high consumption

of energy

• Historical analysis tools to target continual reduction and improvement

INTEGRATED BUILDING MANAGEMENT SYSTEM –RESULTS

Replaced the conventional luminaireswith

Energy efficient LED street luminaires

SMART STREET LIGHTING – SOLUTION

SMART STREET LIGHTING – ADVANTAGE

Lifespan of 50,000 Hrs.( 11.42 Years)

Reduction in Co2 emission 387.63 tones/Year

Better visual comfortand uniform lighting

Smart features can be implemented in future

Savings in electricity & maintenance cost

AED 158,838.00

Yearly Saving of AED

316,390.5266.5%

New LED Street Light SystemOperation Cost per Annum=158,838.00

SMART STREET LIGHTING – RESULTS

LEED CERTIFICATION (USGBC)

85 points/110 80 points/109 87 points/109

SMART TECHNOLOGIES AND INNOVATIONS

iBMS/ Machine Learning

Artificial Intelligence/

Field One

Smart Irrigation Building Information

Modelling (BIM)

Smart Pole Smart Home Robotic Camera

IOT/ Wireless Sensors

LORA – Smart Pest Control

Smart Waste Solar Systems Microwave Communication

Nano Technologies (Fire Fighting)

External Cars Reverse Vending Machines

Hybrid Solar Irrigation

SHARING SOME OF DSOA’S ACHIEVEMENTS

Middle East Water and Recycling AwardsEnvironmental/CSR Initiative Of The Year

Dubai Quality Group – Continual Improvement Award for Innovation & Best Practice

categories

LEED Platinum presented to HH Sheikh Ahmed by VC&CEO Dr. Zarooni

Other ISO CertificationsTotal of 6 ISO Certifications Maintained by DSOA

HH Sheikh Ahmed receiving the ISO in the presence of VC&CEO Dr. Zarooni

Thank You

1

MEFMA Technology-Driven FM Award 2019“Increasing operational efficiency & added value

through a seamlessly interconnected network of digital tools”

Amin El Najjar – Operations Director

2

The role of FM and the need for digital

MEFMA Technology-Driven FM Award 2019 – Winner Enova

Functions

Strategic

FM

Management

FM

Operational

FM

People

Processes

Tools

Quality

Information

Cost

Risk and Liability

Specialization

Customer

Responsibility

Flexibility

Innovation

Investment

Aspects

Digital

Suite

Scalability

Efficiency

ConsistencyAnalysis

Reporting

Etc.

Outcomes

3

What should a digital suite in FM be capable of?


Reporting

Action generation

Data consolidation

Digital connectors

Data generators

Asset register

Social Media Notifications

Scripts Email APIs

System

reportingSensors Client requests

Web services

…

Urgent requests

Tasks

Tenders

Projects

Visualization

Big data Vendors

5

4

3

2

1

4MEFMA Technology-Driven FM Award 2019 – Winner Enova

1.Enhancement & innovation

as part of our DNA


Living our value ‘Innovative to be Sustainable’

OUR VALUES

Bold yet ResponsibleShowing a fearless daring spirit to develop business

yet being able to answer for our conduct and obligations

Passionate while FocusedExpressing intense pride to the work we do

while being driven towards achieving our goal

Innovative to be SustainableCreating or using new ideas and methods to add value to our customers and preserve the world’s natural resources


Design thinking to satisfy future client needs

→ Going beyond being a simple service provider to

sustaining and accelerating our clients’ growth !

Design thinking: looking at products and solutions from

different perspectives to ideate new solutions before clients

realize they need them, or their customers might want them.

Example Indoor Environmental Quality (IEQ):

Instead of waiting for end-users to complain, we make sure the

environment provided is pleasant and safe at all times. This is

possible thanks to the constant automated monitoring and

analysis of data provided by a range of installed meters and

sensors and the consideration of additional factors, such as

changes in weather conditions, occupancy levels, etc.


2.Digital Roadmap 2.0

8

Digital Roadmap 2019-21: Initiation Workshop

31 Enovians met in Dubai early November 2018 to build Enova’s digital roadmap 2019-21

through a collective intelligence process with client and employee focus, external inspiration, ideation, and lots of discussions!


9

Digital Roadmap 2019-21: four pillars

Digital Employees Digital Operations Digital Customers Digital Offers

Internal visibility

Enhanced efficiency

Customer portal

New adjusted offers



3.Award-winning digital suite

as strong foundation


Smart monitoring platform Hubgrade

Monitoring performance in

real-time against a set of KPIs

Analyzing data to identify

areas of optimization and drifts

for reactive & predictive maintenance

Integration of PDAs

of on-site and mobile teams

Integration of CAFM and other tools

Clear data visualization &

transparent real-time reporting

12

Digital tools for more flexibility & transparency


Smart Waste: optimizing the recycling rate

of waste produced by a facility via barcode

scanning and real-time monitoring

• Eswap (Enova Smart Waste App)

• Waste Dashboard

Dashboard: customized to client needs

with 3 levels of data analysis

• Technical Dashboard: gives access to

operational KPIs and allows immediate

decisions to improve performance

• Facilities Dashboard: allows to select a

number of indicators to follow from

performance to QHSE to IEQ aspects

• Data Viz: benchmarks the performance

of a portfolio of facilities

Enova by Veolia App: one-stop shop for

smart and real-time Energy & FM services

• B2B: Facilities Management

• B2B: Breakdown Request

• B2B: Dashboard (coming soon)

• B2C: Tenants App (coming soon)


Increased efficiency and reduced risk through drone inspections

The benefits of our implemented drone inspections:

• Fast retrieval of accurate target data

• Reduced inspection cost and less downtime

• Lower exposure to risk

• Improved asset liability100+ hours of footage recorded

40+ glass facades inspected

10+ rooftops

2 solar plant


4.What’s New


Innovative pilot projects with clients across the region

Ongoing pilot projects:

• Intelligent solution for

hands-free cleaning:

robotic scrubber drier

with telemetry system

• Disruptive solution for

façade cleaning: drone

equipped with tank and

compressor

• Versatile solution for duct

cleaning: robot equipped

with dry ice, compressed

air & brushes

Indoor Air Quality pilot with Sheraton Dubai Mall of

the Emirates Hotel, UAE:

Green Hotel of the Year RetrofitTech Award in 2018


Automation & Machine Learning

Chiller plant optimization in shopping

mall in Dubai, UAE:

• Implemented as part of the EPC

• Self-learning tool using real-time

analytics, diagnostics, M&V to

continually readjust the chiller plant

for optimum performance

• Efficiency and optimization

functions: e.g. smart sequencing of

chillers, floating HP and BP, etc.

• Major advantages:

✓ Energy and therefore cost

savings through optimization

✓ Reduction in manpower as its

an automated solution

✓ Insights into machine learning

technologies and capabilities

Leading the way with Hubgrade & IBM’s AI:

• Enova first worldwide to use IBM’s new

Building IoT Platform based on Watson AI

• Major advantages:

✓ Gives insights into quality of data

received BMSs and meters

✓ Analyzes data in real time & triggers

alarms in case of non-normal behavior

✓ Predicts energy consumption for the

next 24-48 hours & automatically

adapts asset performance


Outlook: digital technicians through smart glasses support

Smart glasses will soon become a part of our standard

high-value operational delivery for large and complex

projects.

The glasses are worn by technicians with a Skype connection

to an Enova/Veolia proxy technical support. Through both

visual and audio support, our Digital Technicians can

provide specialized services based on extensive experience

and knowledge from a large network of remote specialists.

Major advantages:

• Improved intervention time

• Less downtime

• Optimization of specialized resources staffing

• Real-time information of on-field status

• Reduction in Health & Safety risks

18

Thank You!

Amin El Najjar – Operations Director

Building Inspection by Drones

ABDUL AZIZOperation Manager

Ejadah

UAV (Unmanned Aerial Vehicle), popularly known as Drone, is the most advanced technology available on

the UAE market, able to provide a method for general aerial survey, which is the result of the high demand

for non-destructive testing.

As part of inspection strategy Ejadah adapts UAV Building inspections to ensure the availability, safety, and

reliability of assets, and the sustainability of business operations - technological innovation -service built for

all requirements.

Aerial

Building Survey Inspection

The main problems found in the newly built sky-scrapers:

• Abnormal energy consumption in the building• AC high costs• Inconstant temperature, registering huge discrepancies between apartments with the

same orientation• Creation of humidity on the curtain-walls, with mold formation• Presence of dust / sand, even without windows

• Seepages• Pavement concrete surface detachment• Rebar steel corrosion• Humidity, water, mold• Detect moisture damages• Locate protective concrete damages• Map drainage and other buried pipes• Water leakage

General discomfort for the tenants, despite being a new building

Aerial Building Inspection

WHY YOU SHOULD CHOOSE UAV FOR ENGINEERING SURVEY SERVICES

99.9% Safe, no humans risk, cost reduction compared to the traditional method, data always available forfuture investigations and comparisons, less resources employed, reduced downtime, accuracy of data,fast response times, preventative maintenance planning, inspection of area difficult to reach, 75%percent time saving.

Specifically, for Drone Building Inspection, the survey with drones can provide: quantification of any kindof damage of the building, facility management support, as-built 3D model and photogrammetry report,building insurance data records, support during construction phase.

◆ Cost effectiveness.

◆ Accurate services.

◆ Quality of presentation to clients.

◆ Constantly trained professionals, experienced, and friendly staff.

◆ Ability to cover all your project needs.

◆ State-of-the-art technologic equipment.

◆ Consistency of service in a tight labour market.

◆ Ability to expand to larger scale, long term projects.

Survey

Topographic

Mapping

Infrared

Infrared

Thermography

Aerial

Aerial Inspection

DRONE

GPR

Ground

Penetrating

Radar

Scanning

Aerial Building Inspection

WHY YOU SHOULD CHOOSE UAV FOR ENGINEERING SURVEY SERVICES

It eliminates all the shortcomings of the traditional methods, providing comprehensive results in a very shortamount of time with no danger to human life due to the remote control.

The Drones provide several reliable, cost-effective and safe applications for: Building Inspection, Oil & Gas,Environment, Land Survey, Security and Monitoring.

A combination of Thermal and Optical cameras installed on a drone iscurrently the best solution for having a full external visual inspection ofthe building, being able to gather all the necessary information toelaborate a report on the existing problems such as defects, thermalbridges (air leakage), water leakage, defects glasses, the sealing,defects of the surface of the panel, and anomalies (humidity - wateretc.), roof status.

Building Inspection

Humidity-water-mold Basement

The most advanced technologies available today on the market

will be used to perform the site surveys and the subsequent

analysis: High Definition Thermography and Multi Array Ground

Penetrating Radar Scanning (GPR).

Humidity-water-mold Basement

Thermographic survey is a non-destructive diagnostic technique,

enabling the evaluation of the surface temperature by measuring

the infrared radiation emitted by a source.

Underground inspections (GPR)

0

8

0

80

8

08

0808

08

0

8

08

08

0

8

0

8Applying underground survey allow to identify

the areas affected by water infiltration in the

Tower basement.

Post Processing

4 - GPRS survey -0.50 m


2 - Thermal survey

1 - Survey crack and defects


All the frames and data of the surface, will be processed with a software and it will be analyzed.

Subsequently these imageswillcreateanortho-photo mosaicenablingthe owner of the buildingto quicklyidentifywhere the damageislocated andtakeaction.

Humidity-sand-mold Apartment

Alltheframesanddataofthesurface,willbe processed withasoftwareanditwillbe analyzed.Subsequentlytheseimageswill

create an ortho-photo mosaic enabling the owner of the building to quickly identify where the damage is located and take

action.

Inspections with drones are successfully replacing traditional

methods.

Aerial InspectionBuilding Inspection

This method, which is the result of the high demand for non- destructive testing,

eliminates all the shortcomings of the traditional methods. Providing comprehensive

results in a short amount of time and with no danger for the operator.

Acquired Data

Through the post-processing and the analysis of the collected data, we obtain 3 different

types of pictures (visual, thermic and 3D-cloud point) which can be overlapped.

General visual

inspection to

identify major

problems of the

facades

Post-processing

and analysis of

the collected

data

Facade inspectionsThe most advanced technologies available today onthe market have been used to perform the sitesurveys and the subsequent analysis: Thermo graphicSurvey and optical Survey conducted with the drone,carrying thermos-camera and high definition opticalcamera.

• Cost effective with

our services

• Real time

inspections

• Minimal disruption

• Safe conditions of

operation.

• Operators are not

required to reach

dangerous areas.

• Personnel are kept at

safe distance from

operating equipment.

• No need for setting up

scaffolding or ladders.

• Immediate access to the

DATA.

• Live Inspections allows

to take immediate

actions.

• Data collection and

analysis with multiple

sensors.

• High Quality of

Equipment

• U-HD, 4k, 6k data

definition

COST1 SAFETY2 TIME3 ACCURANCY4

Main Advantages

Case Study

Case Study

Analysis Thermal Camera

In this phase, all the frames and data for the entire facades were processed with special software,

and, during the analysis, all the thermal problems were identified.

From a large amount of information collected and using filters only the areas and the spots that

presented a minimum difference of 4ºC degrees at the surface of the facades were extracted.

For each area selected as per procedure mentioned above, frames data was created.

All thermal frames were post-processed, one by one, using FLIR Tools Software. During this phase of

work, the clarity of the image was verified, and reflections phoneme temperature was removed.

At the end of all analyses, we selected only confirmed areas and spots that presented problems.

Analysis Cladding Marble

Using the multi colored filter method

(photogrammetry) we have identified the different defects, dividing by category of

intervention.

NORMAL FILTER

First Analysis (Identifications)

50% FILTER

Second Analysis (First Classification)

100% FILTER

Thirty Analysis (Second classification)

ADJUST PARAMETERS (Noise

elimination)

Post Processing

Case Study

Localization and mapping

Case Study

Sample of Cladding Marble

Reference Image No.

SOUTH ELEVATION

Line 15 C 4

Cladding Marble at façade of building show visible scratch in the panel.

The panels need to be checked.

Monitor and verify the integrity of marble with GPRS

Reference Image No.

SOUTH ELEVATION

Line 32 C 15

Cladding Marble at façade of building show visible defect in the

panel.

The panels need to be checked.

Monitor and verify the integrity of marble with GPRS

• Obtaining Building Completion Certificate (new constructions)

• Classification and energetic certification of thebuildings (old & new)

• Facility management support;

• As-built 3D model and photogrammetry report

• Building insurance data records

• Quantification of any kind of damage of the building

• Support during construction phase

Possible applications of drone-assisted building inspection:

Drone Usage

Why useAerial building inspection?

Unrivaled experience covering all aspects of construction. As a result, the skills you need for

comprehensive assessment, supervision and inspection of all your construction projects –

regardless of size or location.

New vs Traditional

RISK OF FATAL INCIDENTS

99.9% SAFE NO HUMAN AT

HIGH ALTITUDES Safety

TIME CONSUMING +

PROBLEMS CAN GET

WORSE

TIME NEEDED TO ACQUIRE DATA

IS GREATLY REDUCED Time

RISK OF FATAL INCIDENTSCost

EFFECTIVENESS – AVERAGE IS 35% OF

CLASSIC METHODS

DATE AVAILABLE FOR FUTURE

INVESTIGATIONS

Contact us:

EjadahP.O. Box 500388 1st Floor, LagoonsRas Al Khor, [email protected]

mailto:[email protected]

Nanosecond FM in the Autonomous Building

Stan MitchellCEO

KEY FACILITIES MANAGEMENT INTERNATIONAL

Introductions

•CEO Key Facilities Management International

•Chair UK Government KTP Project – ‘Nanosecond FM in the Autonomous Building’

© Copyright KEY Facilities Management International Limited 1990-2019.

All rights reserved.

Stan Mitchell, FIWFM, FRICS, [email protected]

stan-linkedin


https://www.linkedin.com/in/stan-mitchell-80a2a92/

Nanosecond:



• A nanosecond is an SI unit of time equal to one thousand-millionth of a second, that is, /₁,₀₀₀,₀₀₀,₀₀₀ of a second, or 10⁻⁹ seconds

• The term combines the prefix ‘nano’ with the basic unit for one-sixtieth of a minute

Autonomous:



• Having the freedom to govern itself or control its own affairs

• Having the freedom to act independently

• Denoting or performed by a device capable of operating without direct human control

AdaptConnect Sense

DeliveryChange

ManagementAutomateIoT &

Integration Hub

Operations

Consultation & Research

Digitisation Management

DirectionApplication

Analysis

FM/ Tech Cycle

Interface

Insight

Intelligence

Virtualise

FM/ Technology Cycle:

• Unified information architecture

• Application platform environment with modularised design



Dedicated and Adaptable

• 6-10 times faster to develop and customise

• Brand identity

• 3rd Party platform integration

• Bespoke workflow engine



• Occupancy, Thermal Comfort, Noise, Lux and Air Quality monitoring

Internet of Things:Productivity: Space & Staff

• Providing environmental, compliance and space usage insight and awareness for the future workplace

• Measured evidence to support change as well as drive the workplace to excellence

• Critical Asset Monitoring



• Critical asset monitoring

• 24hr eyes and ears

Internet of Things:Alerts & Awareness

KAFM:

• Operational control, visibility, EHS & compliance

• Process standardisation, efficiency & automation

• Easy workforce / supplier management

• One integrated, responsive workstream



Compliance & Efficiency

• Mobile access, anytime, anywhere!

Digital Twins:

• Dedicated Stakeholder virtual layers

• Engage and interact

• Visualise performance and conditions

• Augmented Reality and Virtual Reality

• Living reports and performance insight



Reimagine the way you work with your buildings and assets



Digital Twin:Effortless Navigation

• Mapping sites, assets and real-time performance data to an intuitive UI



• Desk booking, wayfinding and real time activity based working insights


• Mapping sites, assets and real-time performance data to an intuitive user interface (UI)



• Desk booking, wayfinding and real time activity based working insights etc.


• Mapping sites, assets and real-time performance data to an intuitive UI

• Augmented Reality (AR)

Autonomous Buildings:

• Free up your FM teams to focus on more proactive value add activities

• Automate typical business functions

• Streamline process

• Open up building/ stakeholder groups engagement



Newest member of the FM team

• Sits on top the information architecture 24/7

• Ongoing optimised predictive insight

Digital Enterprise:

• Unlocking $1t for Business and Society from Digital Transformation

© Copyright KEY Facilities Management International

Limited 1990-2019.


Digital Operating Models

• DTI research has identified five operating models for the Digital Age

• World Economic Forum DTI paper identified that Digital Disruption is encouraging companies to re-examine their operating models

© Copyright World Economic Forum 2017. All rights reserved.



• Data aggregated from CAFM and IoT systems into reports which enable superior contractual awareness

• Get to the single version of the truth built on the foundation of your corporate drivers

Business Intelligence: Instant & Predictive Insight



• Data aggregated from CAFM and IoT systems into reports which enable superior contractual awareness

• Get to the single version of the truth built on the foundation of your corporate drivers

Business Intelligence: Instant & Predictive Insight

• Artificial Intelligence, Machine Learning and Big Data Analysis

Collate API Collate ReportAnalyse

KTP Project:



• Deep insight and integration across multiple FM systems and platforms

• Nanosecond procurement, asset monitoring, A.I. integration and continuous optimisation

• Delivering industry first FM framework of autonomous facilities operation

• Full life cycle of FM and complete systems integration

• Realising a vision of buildings with the intelligence to manage their own supply chain, raising purchase orders, and coordinating logistics and schedules

• Integrating the Operations and Maintenance Manual with the Digital Twin

KTP Project:A Framework for Autonomous Buildings



Building Info ‘Trigger’

Generates work schedule and

mobilises suppliers

Workforce executes

works

Job info updated

Virtual O&M Manual

Performance Reporting

Autonomous Building

Improvement and automation



• As the workplace becomes more and more digitally enabled your digital twin will grow with you

• Enable your stakeholder communities to have various dedicated digital layers to provide unique and tailored experiences

• Advanced AR for situational markups and proactive service excellence

KTP Project:Engage further with the Digital Twin



The Team:

• Working in partnership with University of West of Scotland

© Copyright KEY Facilities Management International Limited 1990-2019. All rights reserved.

• Leading Academics in the areas of AI, Database & Knowledge Management, Data Science and Creative Technologies

• UK Government Knowledge Transfer Partnership

• Data Scientist Team joining Key FM

KTP Output (the best bit):



• It will develop and deliver the evidence

• It will develop and deliver the model

• It will have tried and tested the theory

• It will be validated via several industry partners

• Best of all, we will share the knowledge!

شكرا

Thank You

How Smart Data can optimize Building Efficiency and Energy Management?

Shadi Al KadiDirector, Program Management

TAQATI | Dubai Energy Efficiency Program

CONFIDENTIAL AND PROPRIETARYAny use of this material without specific permission of TAQATI is strictly prohibited

AGENDA

1 Dubai approach to Energy efficiency on a national level

Enablers2

Data and Energy Efficiency in Buildings 3

Presentation by TAQATI | Dubai Energy Efficiency Program

Dubai Energy Efficiency Targets

Dubai has set very ambitious energy efficiency targets to

reduce electricity and water consumption by 30% by 2030


DSM 2030 Strategy comprises 8 main programs, supported by 8 implementation mechanisms

DSM Goal

8 DSM

Programs

8 DSM

Implementation Mechanisms

Dubai to become a role model in energy efficiency by implementing cost-effective electricity and

water demand saving measures and developing a green service market

District

cooling

Outdoor

lighting

Standards

& labels

Tariff

rates

Water

reuse and

efficient

irrigation

Building

regulation

Institutional setting

and capacity building

Policies and regulations

Information systems

Public awareness

Governing by example

Technologies and studies

Financing mechanisms

Measurement and verification

Building

retrofits

Shams

Dubai

1 8765432


DSM Strategy electricity savings continue to exceed targets, accumulating 15 TWh of savings since inception


On the water front, savings reached a cumulative 26 Billion IG (imperial gallons) since inception


Additionally, consumption per capita has dropped by 9% and 11% in Electricity and Water respectively, and continues to decrease as implementation persists


As a result, DSM Strategy has saved Dubai AED 4.2 Billion since 2011, and 7 Million Tons of CO2


Enablers for Energy Efficiency

Data is at the center of it all

Energy

Efficiency


Faster, better, cheaper !Why

Internal vs. external

Aggregated vs. segregated

Static vs. dynamic

Sensed vs. inputted

What Data

Again, its always about peopleEnergy

Management

How can data help drive energy efficiency in Buildings


Understand your overall consumption … and how it compares to others

Use this data to compare different floors, departments, buildings

Energy Use Intensity

(EUI) kWh/m2/year

171 414249

BEST

AV

ER

AG

E

WO

RST

104 648

!!!

Water Use Intensity

(WUI) liters/m2/year

850 31061486

WO

RST

!!!

AV

ER

AG

E

BEST

915

Source: Emirates GBC benchmarking study 2019


Understand main end uses

Other

Motors/PumpsHVAC

Lighting

Data center

Identify where to focus!


Taking it to the next step

Gather

Smart meters, sensors,

connected devices

External: temp, humidity

Static: working hours

Analyse

Use big data for analysis /

machine learning/ AI

Predictive analysis /

proactive maintenance

Take action

Control

Fix issues

Engage community


Gather the right mix of data with sensors, sub-meters, connected devices and external/semi-static data

Install sensor, smart

meters and utilize

connected devices (start

with big consumers)

Equipment

Log relevant external

data

Logging

Users feedback,

behaviors, actions

Feedback


Consider the right level of analysis to reach actionable insights (detecting faults/leaks,

unneeded overuse, etc.)

Rules

• If this then that

•Occupancy sensors

•Chillers full output at nights

Algorithms

•Combine inputs from

multiple datasets

Pattern

detection

•Multiple

datasets + time

series

Machine learning/

deep learning

•Use of big data (high velocity

real-time), neural networks

•Data science


Use the analysis insights to generate operational efficiency and quantify that

Alarm management

Energy use optimization

Fault detection

Retro

commissioning

Continuous

commissioning

Track costs of actions (If any) and return for prioritization

Group and

prioritize alarms

Optimize use

considering energy

costs (demand,

time of use, etc.)


PREDICT, CHECK, RECTIFY

GATHER THE RIGHT DATA

(internal/external)

START BIG

(overall KPIs)

CORRELATE / ANALYZE

ENGAGE THE ORGANIZATION

Summary


Thank You

Dubaidsm TaqatiOfficial Dubai.taqati TAQATI

CONFIDENTIAL AND PROPRIETARYAny use of this material without specific permission of TAQATI is strictly prohibited

“The Future of FM in a digital Tomorrow

The Game Changer plan”

ALI AL SUWAIDI

➢ Global Village COO

➢ MEFMA VP

➢ Arab Institute of O&M board member

➢ Senior FM professional, FM thought leader in Middle East

➢ 15+ years in FM, Asset Mgmt. operations & general management

➢ Founding Team Member & Board Member – MEFMA, GFMA

➢ First Operations Head of Burj Khalifa

➢ Excellence focus | Global best practice implementation

➢ Electrical Engineer (USA) + MBA + International Diploma (Safety)

1. FM Trends & Challenges Today

2. Economical Value Add of FM

3. Drivers to digital FM

4. Action plan for FM leaders

3

Presentation Agenda

1. FM Trends & Challenges Today

Then (Rev.2001)

- More recognition for the importance of FM as total comprehensive solution from Governmental entities as more consolidation is taking place ( In house Vs Outsource options)

- More interest from FM companies to tap into new opportunities

- No sufficient focus/process on DC-BBC-T-Ops stage that impact facility performance during operation

- More FM companies are becoming bundles service providers with limited expertise rather than FM integrators

- Technology is still not fully used as enabler for business growth and value add for FM companies and Asset owners

- No data collection and continuous improvement plans established to improve Buildings efficiencies and manage risks.

- High Fees, relationship based winning, low competencies & low margin

- B-B / B-C and going into new sectors like healthcare

- Lack of maturity for tenders ( Wrong scoping)


Then (Rev.2001)

- Building Facility represent 20-45% of none property companies total worth.

- Workplace (Occupancy)related cost is the 2nd highest cost to most organizations

- The effective management of Facility provision and services impact on the productivity of organization most expensive resources-staff

- 4% reduction in operating cost can result in the same profit as 25% increase in sales.

- “ You Do not touch these OAKS, they are for the Collage Halls”


Then (Rev.2001)

- FM: Professional Skills…………1. Use organizational understanding to manage facilities

2. Develop Strategic facility response

3. Manage risk

4. Manage Facility portfolio

5. Improve facility performance

6. Manage the delivery of services

7. Manage projects

8. Manage financial performance

9. Arrange and implement procurement/sourcing

10. Facilitate communication

11. Manage workplace relationships

12. Manage change


Then (Rev.2001)

- FM drivers

1. Squeeze on profitability

2. Trend towards downsizing

3. Pressure to reduce operating costs

4. Drive to improve cost efficiency and productivity from accommodation resource

5. Pursuit of value for money

The FM-model of EN 15221-1 is shown below.

Strategic Asset Management Plan

Service Delivery MethodIn-house Out -source

Policy & Procedures

Systems

TrainingAsset

Performance

Acquisition Plans

Operations Plans

Maintenance Plans

Disposal Plans

Funding Plans

condition

Functionality

Utilization

Cost



Then (Rev.2001)

- Buildings are becoming more complicated and mix-use- Improve efficiency and need for live dashboards at different levels.- Smarter way to collect and analyze data- Energy trends are 99% impacted by FM strategy from design stage- Drive continues improvement • FM enterprises are under pressure to reduce costs and add value to the core business of their client

organizations, typically the building owner or developer.• They need to achieve continuous operational efficiency improvement through service and technological

innovation.• FM enterprises are required to manage many safety related issues. Failure to do so may lead to injury, loss of

business, prosecution and insurance claims.• There is a need for service delivery consistency by ensuring each service team member performs to the same

standard and follows the same processes.• Client organizations demand Proof of: Service Delivery, Attendance and Health and Safety compliance via

regular reports.


Then (Rev.2001)

- Digital Transformation can be achieved by making People, Processes and Technology work together to radically improve the performance of enterprises.

- Again, the essence of Digital Transformation is the convergence of three essential elements: People, Processes and Technology. Technology can and should be leveraged to deliver further transparency and accountability to people, and to ensure processes are streamlined and adhered to

➢ Smart City Global Case Study : RIO De Janeiro, Brazil

❑ Established ‘Center of operations’ to better anticipate and respond to incidents

❑ Center integrates and house officials from 30 city agencies

❑ Setup weather forecasting and hydrological modelling system for 24-hr advance

rain prediction

❑ Citizen’s portal-citizens play an active role in operations via Facebook, Twitter,

Instagram and YouTube

❑ Better Traffic management, emergency response

❑ Data analytics and citizen-city collaboration


Digital Transformation BENEFITS

ECONOMIC

Reducing costs and ensuring profitability to create a robust economy.

ENVIRONMENT

Smart sustainable solutions ensuring happiness and well-being of the citizens.

SOCIETAL

Creating a value-based chain recognizing the leadership in technology driven smart initiatives.

You can only improve what you can measure


Sustainability is not an added cost

it is clever living

االستدامه هي ليست تكلفه اضافيه

وانما االستدامه نمط حياة

Thank You

المهندس علي السويدي

Engineer Ali Al Suwaidi

Panel Discussion 2:Opportunities and Constraints for Human Capital

Development in Facilities Management

Panelists

• Moderator: Dr. Talal AlHarigi - Executive Director, FHM

• Dr. Assem Al-Hajj – CEO, Khawarizmi Holding Company President, Khawarizmi International College

• Dr. Ayman Alshehri – Technical Steering Counselor, FHM

• Nader D. Al Douhan – Manager, Community Services, Saudi Aramco

• Sherif Maged Khaled – Senior Director of Faculty Housing & Transportation, The American University in Cairo (AUC)

What is the prospect of

Human Capital in the

definition of FM?

What are the competencies of FM Professional?

CORE COMPETENCIES

SUCCESS COMPETENCIES

PROFESSIONAL CREDENTIALS

VOCATIONAL CREDENTIALS

Influencers of FM, opportunities or Constraints

Influencers of FM,

opportunities or Constraints

Influencers of FM, opportunities or Constraints

New Generations, New Era, in FM Sector

Legacy of Engineers From O&M to Virtual Operations

From manpower based to Technology Based

Status and Way Forward for Localization in FM Sector in ME

Opportunities for Youth Constraints of Entry

AI in FMThe potential of artificial intelligence in the GCC FM Industry

Alistair StranackManaging Director

ROSMEADROSMEAD BUSINESS CONSULTING

• Rosmead applies global strategic consulting expertise to the specific opportunities and challenges facing business and Government in the Gulf region

• The region faces an unprecedented degree of change over the next decade, as two macro forces coincide:

- The profound economic and social implications of Artificial Intelligence and the 4th industrial revolution

- The cultural and economic impact of the visionary transformations underway in the region’s major economies - notably Saudi Arabia’s Vision 2030

• Our goal at Rosmead is to help our clients navigate these changes to their advantage:

- Create the vision and strategy to set clear direction

- Put in place the organization, governance and systems to drive progress

- Build delivery capability and efficiency to achieve competitive advantage


AI in FMToday’s agenda

• FM Industry leaders’ perspectives on AI (Rosmead / MEFMA Survey)

• Primer on AI technologies

• Application of AI to business processes

• AI applications in FM and Implementation challenges

FM Leaders’ Perspectives on AI (Rosmead / MEFMA Industry Survey)Current situation

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

120.0%

CAFM BMS Mobilesolutions

Remotemonitoring

Internet ofthings

Robotics Artificialintelligence

Always Frequently Generally Rarely Never

To what extent was technology incorporated into contracts your firm won in the past 12 months?%

of

resp

on

den

ts

FM Leaders’ Perspectives on AI (Rosmead / MEFMA Industry Survey)Future Impact

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

120.0%


Remotemonitoring

Internet ofthings


Critical Very important Important Somewhat important Irrelevant 2018 survey

% o

f re

spo

nd

ents

How important will each of those technologies be to successful FM business over the next 5 years?

FM Leaders’ Perspectives on AI (Rosmead / MEFMA Industry Survey)Future Impact

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

120.0%


Remotemonitoring

Internet ofthings


Critical Very important Important Somewhat important Irrelevant 2018 survey

2016 report Most beneficial

% o

f re

spo

nd

ents

How important will each of those technologies be to successful FM business over the next 5 years?

FM Leaders’ Perspectives on AI (Rosmead / MEFMA Industry Survey)Investment Priorities

0%

5%

10%

15%

20%

25%

30%

35%

40% • “Better use and utilization of CAFM, CMMS & Mobile solutions through up-to-date applications. It helps to facilitates daily procedures, data analysis and customers trust”

• “CAFM with mobile solutions, and remote monitoring are important areas. These allow optimisation of human resources and at the same time being effective. IOT, Robotics, AI are new to our Industry and need to be studied further before an investment is made”

• “Our focus is on Artificial Intelligence - advanced analytics enabling intelligent situation recognition, prediction and autonomous service delivery”

• “CAFM, for control and coordination; Artificial intelligence for the implementation of predictive and RCM techniques”

% o

f re

spo

nd

ents

What do you consider to be the priority areas for technology investment over the next 3 years?

FM Leaders’ Perspectives on AI (Rosmead / MEFMA Industry Survey)Artificial Intelligence in FM

Yes

No: will

take longer

No: other

priorities

No: not

relevantDon’t

know• “Machine learning will give us a better

understanding of the behavior of tenants, guests and the building itself, allowing us to create a predictive model as the basis for proactive - rather than reactive - actions“

• “I can see AI can take over at least 40% of the human requirement in field workforce environment”

• “AI is very advanced technology which will take time to incorporate with the industry. Not in 5 years, maybe in 10 to 15 years.”

• “I think in 5 years time they will be starting to be present however due to the cost of upgrade I don't think they will be common place”

• “Buildings are not ready to accommodate the technology. Landlords are not ready to invest"

Do you believe that artificial intelligence will play a significant role in the FM industry over the next 5 years?

FM Leaders’ Perspectives on AI (Rosmead / MEFMA Industry Survey)AI Applications

Predictive

maintenance

Energy

efficiency

Autonomous

service

delivery

Planning &

logistics

Other

• “Predictive maintenance tools, assets condition reporting and communication”

• “Understanding equipment usage and performance patterns and take action before failure occurs. Also energy conservation, manpower and resource utilization”

• “Routine cleaning activities using autonomous robots if it becomes economical. Ducts Cleaning, security services, helpdesk services, energy management”

• “Fault diagnosis so that field staff are equipped with the right information prior to attending a maintenance call out”

What do you consider will be the most beneficial applications of artificial intelligence to the FM industry?

Primer on AI TechnologiesKey AI Technologies

“Taking instruction” - Giving a machine detailed instructions as to how each task that

it has to perform is to be carried out

Traditional computer programming

“Learning from experience” - Teaching the computer to learn from experience, then “training” it with historical input data and outcomes which it uses to predict correct

outcomes when tested with new data

Three key AI technologies – based on “neural networks” and “deep learning” algorithms that enable machines to learn from experience - underlie recent advances in AI:

– Machine learning

– Natural language processing

– Robotics

Artificial intelligence

Primer on AI TechnologiesMachine Learning

High profile example: Google image captioning

FM-relevant application: Predictive maintenance

The computer is “trained” to recognize the content of photographs and provide suitable captions

The computer is “trained” to recognise trends in multiple sensor readings and predict the need for maintenance interventions

• Programming techniques that enable computers to learn from experience rather than just taking direction.

Primer on AI TechnologiesNatural Language Processing

High profile example: Amazon Alexa

FM-relevant application: Document screening and classification

The computer can recognize and interpret unstructured verbal commands and initiate a wide range of applications

The computer can recognise and interpret unstructured document content and screen for relevance

• Programming techniques that enable computers to recognize and respond to commands and questions in unstructured spoken and written form

Primer on AI TechnologiesRobotics

High profile example: Tesla autonomous vehicles

FM-relevant application: Drone-based remote / hazardous inspection

The computer can determine a safe course to its destination, recognizing and avoiding dynamic hazards as they occur

The computer can guide a drone to inspect remote equipment, recognising and avoiding dynamic hazards as they occur

• Programming techniques that enable physical interaction of machines with humans and the environment that can take into account unprogrammed / unexpected events

Application of AI to Business ProcessesEnhance, Redesign, Transform

Enhance Redesign Transform

• Use AI analytics to improve existing processes

- Predictive maintenance

- Energy usage optimization

• Modify processes to divide activities between AI and people - each taking on the activities they do best

- Call centre optimization

- Document analysis and classification

• Create completely new processes that are impossible without AI

- Service failure prediction

- Autonomous delivery

- Call sentiment analysis

Application of AI to Business ProcessesEnhance: Use AI analytics to improve existing processes

• In areas such as energy usage optimization and predictive maintenance, the use of large quantities of high

dimensional data – including audio and video feeds - can take existing systems to a new level of

performance

Applications of this sort already exist in the aerospace and utilities sectors

– AI applications are having a significant impact on improving engine fuel efficiency and extending aircraft lifetimes

– AI applications enable continuous optimisation of power grids with multiple energy sources, improving both efficiency and stability

Enhance

Application of AI to Business ProcessesRedesign: Modify processes to divide activities between AI and people

• In areas such as call centre optimization and document analysis and classification, AI can reduce costs

considerably by triaging incoming callers or documents and dealing directly with routine cases, leaving

people to pick up more complex or challenging situations.

Call centre applications are becoming widespread, particularly in the financial and transport sectors

– AI handles the majority of incoming calls without human intervention, reducing costs and customer hold times.

AI document triage is now routinely used in legal disclosure and contract analysis

– AI classifies the vast majority of documents leaving only marginal cases for review by legal staff.

Redesign

Application of AI to Business ProcessesTransform: Create new processes that are impossible without AI

• In areas such as service failure prediction, autonomous delivery and call sentiment analysis, the ability of AI

to analyse and make predictions based on high dimensional data inputs is enabling the development of

entirely new business processes that were previously impossible.

AI systems at a pilot stage of development include:

– AI systems that can predict the build-up of congestion in public facilities and take mitigating actions

– AI systems that can predict and take action to avoid collisions in autonomous vehicles

– AI systems that can detect frustration or lack of engagement in a caller’s voice and sentence patterns and advise salespeople to change tack

Systems of this kind could revolutionise the economics of major parts of the value chain in all industries

Transform

AI Applications in FM and implementation challenges8 Short-to-medium term applications with existing use cases

FM business process AI value driver / technology

AI role Existing use cases

1. Predictive maintenance Machine Learning

Monitors equipment sensor readings and uses AI-derived algorithms to predict the need for maintenance interventions

Aero engines

Rail transport

Elevator systems

2. Spares stock level and distribution optimization

Machine Learning

Predicts spare parts requirements (both time and place) and manages orders to optimize balance between stock levels and availability

Retailing

Manufacturing

3. Document capture and processing Natural Language

Processing

Automates much of the capture, classification and processing of a wide range of natural language documents, enabling content to be used in e.g. asset data capture, contract review and contractor accreditation

Legal services

Financial services

4. Facility and equipment inspection

Robotics / Machine Learning

Autonomous drones provide a highly cost-effective method for remote and hazardous visual inspections obviating the need to provide human access. Visual imagery combined with sensor data to enhance problem diagnosis.

Oil & gas

Petrochemicals

Construction

Enhance

Enhance

Redesign

Redesign

FM business process AI value driver / technology

AI role Existing use cases

5. Automation of service delivery Robotics

Autonomous robots carry out large parts of routine service delivery in areas such as facility cleaning and security, improving service consistency and reducing cost

Security

Hospitality

Environmental svcs

6. Call Centre / end user interface

Natural Language Processing

Automates responses to standard questions and requests, improving consistency, reducing cost and customer waiting time, and allowing human operators to specialize in more complex interactions

Monitors callers’ voice and sentence patterns to determine sentiment and advise call centre operator / salesperson on appropriate responses / actions

Airlines

Financial services

7. Spares and tool delivery to jobsites Robotics

Autonomous vehicles / drones distribute correct tools and spares to jobsites in parallel with technician scheduling, reducing technician travel and increasing productive time

Shipping

On-line retailing

8. Service performance monitoring and failure avoidance

Machine Learning

Interprets complex sensing inputs (e.g. CCTV pictures to identify build-up of overcrowding at a facility) to predict imminent service level failures and recommend preventive actions

Airports (passenger flow; baggage handling)

AI Applications in FM and implementation challenges8 Short-to-medium term applications with existing use cases

Redesign

Redesign

Transform

Transform

Transform

AI Applications in FM and implementation challenges Implementation challenges

Challenge Mitigation

1. Lack of historical data for AI training

• Leverage international data / experience

• Initiatives by Government / Industry associations to consolidate training data sources

• Advances in AI algorithms reducing “training” requirements

2. Inadequate / poor quality data capture

• Policy / standards initiatives

• Increasing availability of IoT connected devices / remote sensors

• Wider cultural change in industry recognising value of data analytics

3. Lack of decision “explainability” • Developing codes of professional practice

• Dual / structured decision-making

4. Autonomous vehicle / drone regulation

• Evolving licensing regimes as commercial applications multiply

5. Investment economics • Performance contracts to reward productivity improvement

• Co-investment / gain-share arrangements

AI in FM In Summary

• Industry leaders believe that AI is likely to have a significant impact on the industry over the next 5 years. Applications mentioned most often are predictive maintenance, energy efficiency and autonomous service delivery

• Three key technologies underlie recent advances in AI: machine learning, natural language processing and robotics. All have potential application to FM

• AI adds value by impacting business processes in one of three ways: enhance, redesign, transform

• Applications are starting to appear in industries adjacent to FM. We suggest 8 FM businesses processes where the application of AI is likely to have the greatest impact on cost and service quality

• There are several challenges to successful implementation. All can be mitigated, but the need for investment in upgrading the scope and quality of data capture is likely to remain the biggest barrier to AI adoption

• Firms that are prepared to invest in robust data capture and applications that take advantage of the potential of AI are likely to gain substantial competitive advantage in cost, quality and consistency over the next 5 years

Contact detailsRosmead Business Consulting

Alistair Stranack

Managing Director

Tel. +971 4 366 4013

Mob. +971 56 350 7895

[email protected]

Rosmead Business Consulting DMCC

Unit F2, DMCC Business Centre

AG Tower

Dubai

United Arab Emirates



Application of FM in specialized industries ( heritage conservation) : Case study of Shindagha Museum

Bader Abdulrahim Al-hammadiHead of Architectural Heritage Workshop

Dubai Municipality

What does Rehabilitation/ Adaptive Re-use mean?

• “Rehabilitation (or Adaptive Re-use) means the action or process of making possible a continuing or compatible contemporary use for a historic place, or of an individual component, through repair, alterations and/or additions, while protecting its heritage value (Parks Canada, Standards and Guidelines for the Conservation of Historic Places in Canada, Canada, 2003)

Values connected to the conservation of historical buildings • Historical values- Symbolic values- Individual values - Technical values - Architectural values - Social values - Commercial values

• Current values - Time values - Touristic values - Values connected to the current situation of the

historical building and the availability of information, rare similar historical examples

Historical buildings assessment system

• Classification of historical buildings into categories (A,B,C,D), in order to assess the nature of architectural, civil, furnishing , facility management interference

Evaluation Card

Value Sub Total Score Description

Pri

mar

ilyV

alu

es

20 0 Universal

2 Regional

2 Gulf

2 Country

14 Emirate

Age Value 35 35 More than 100 years old

30 Between 70 and 100 years old

25 Between 40 and 70 years old

20 Less than 40 years old

Seco

nd

ary

Val

ues

Architectural Value 20 6 Design

6 Architectural elements

2 Process of construction

3 Construction material used

3 Setting

Existing Functional Value 10 10 Rare

7 Available

5 Highly available

Oth

ers

Economical and Tourism Value 10

Research Value 5

Total /100

Historical buildings assessment system

International standards dealing with historical buildings

• Readable• The possibility of coming back to the original

status

Examples of intervention levels

https://www.google.ae/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=2ahUKEwjB6ci1ovbeAhURuRoKHZAmCYQQjRx6BAgBEAU&url=https://bookmarc.io/au/firm/machado-silvetti/projects/135172/qasr-al-muwaiji-research-center-and-museum&psig=AOvVaw10HZ9CCEIvY2SqSOCeLxCY&ust=1543466353741654

https://www.google.ae/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=2ahUKEwjm0ImGovbeAhUN3xoKHb1xBV4QjRx6BAgBEAU&url=https://architectureprize.com/winners/winner.php?id=3029&psig=AOvVaw05meP4DkTutkG2VWiFM8Li&ust=1543466252133315

Examples of intervention levels

Museums requirements

• What are the alterations and addition actions that might affect the values of the historical buildings.

• How we can balance between the international and local standards in the conservation of the historical buildings, and realistic user experience, building usage, facility management requirements.

Shindagha Museum

Restoration of the historical buildings in shidagha area into the biggest museum in the region, to tell the story of Dubai

Examples of design interventions in shindagha museum• Examples of design interventions in shindagha museum.

• How to balance historical values and intervention , in order to achieve a realistic usage experience, and the application of facility management practices.

Examples of design interventions in shindagha museum

The design and implementation of internal shell, in order to response the requirements of the gift shop, and minimizing the interface with the internal gypsum walls


Centralizing exhibition installationUtilizing items in the heart of rooms


Utilizing the internal open spaces for the museum exhibitions


Utilizing the internal open spaces


• Additions to the existed historical building

• The addition should be simple, and representing the current time values


• Additions to the existed historical building• The addition should be simple, and representing the

current time values architecture


• Multiple movement routes control


• Preventive and corrective maintenance program.

Shindagha Museum project

• Project goalThe shindhga museum is aiming to establish a world wide cultural tourist destination, focusing on the historical story of Dubai.• The plan is to categorize the

shindigha museum as the biggest in the region, where visitors can chose among 18 museums in the same area ( Historical shindigha).

Perfume Museum

Natural components of perfumes

Emirati perfume culture

Multiple perfume usages

Perfume in Emirati poetry

Emirati perfumes

Hospitality perfume customs

Social perfume usages

Ancient origins

Emirati perfume memories

Emirati perfume workshop

Gift shop

Staff workstations

The story of creek museum, the prosperity of the creek story

The prosperity of the creek story, and the impotence of Dubai creek

The prosperity of the creek story

The importance of Dubai creek

The natural resources in Dubai creek

Navigation in Dubai creek

Human concentrations areas surrounding Dubai creek

Who lived around Dubai creek

History of Dubai creek

Gift shop

Organizational and operational planning

Scope and Methodology

• Priority: realistic and sustainable operation.

• The Expense and Revenue Categories are adapted to DCAA´s approvedcategories.

• The Business Plan provides projections for Attendance, Operational Expense and Operational Revenue for a five year period, with snapshots in 2017, 2019 and 2021.

• All projections are based on assumptions obtained from consultations, comparables analysis and the expertise of the Consultant.

• All projections are in AED currency.


• This Business Plan is for operations; it excludes capital costs.

• This document is supported by a fully connected and editable Excel Sheet withall the projections. This Business Plan focuses on the projections of Attendance, Revenue and Expenses and is based on other reports delivered on September 30th 2016 such as the Operations Plan, the Admissions Strategy, the Facility Plans, and other.

• Please refer to such reports for additional context and detail


• Phasing of resources and other parameters follows the latest Procurement Strategy approved by DM as of September 20th 2016:

• Wave 1: Q2 2017

• Packages 2A-2E: Q2 2017

• Wave 4: Q1 2018


• The Commercial Strategy being developed separately by the JV is not accounted for in this Business Plan as it has not been made available.

• Projections are for Shindagha Museum Overall. As per our delineation of scope, all planning work at pavilion level is to be carried out by Third Party Vendors and is not detailed out .

Summery, Attendance projections

Summery, Revenue projections

Summery, operating expenses projections

Closing the performance loop of Existing Buildings

and Interiors through data drivensustainability platforms

Ms. Deepthy K BRegional Director - Market Development

GBCI - Middle East markets

Mr. Jagath GunawardenaSenior Manager, Projects & Building

Development

Dubai Chamber of Commerce

EXISTING BUILDINGS, the

99%

Data

Sources

Quantity of waste generated and diverted

12 consecutive months of Energy use

Occupant satisfaction

Interior carbon dioxide levels

Interior volatile organic compound levels

12 consecutive months of Water use

Transportation mode and distance

© U.S. Green Building Council 2018

Data

Inputs

Manual entry

Building automation systems

Excel upload

ENERGY STAR® Portfolio Manager®

Surveys embedded within platform


Reporting

Period


58

60


Dubai Chamber of

Commerce & Industry

LEED Platinum, 2018

Recertification

Dubai Chamber’s Head Office

Green Building Case Study

Progress of LEED Certification

2009 2013 2018

47% energy and 77% water saving per person between 1998-2008

Pre-Renovation

More efficient than 76% of comparable buildings in the US

Tested In 2009

Energy Efficiency Results

Certified: 32-39 points, Silver: 40-47 points, Gold: 48-63 points, Platinum: 64-85 points

LEED EBOM Certified 2009

LEED Certificate 2009

Extra 16% energy and 15% potable water per person saved

Post-Renovation

More efficient than 91% of comparable buildings in the US

Post-Renovation Energy efficiency results

Certified: 40-49 points, Silver: 50-59 points, Gold: 60-79 points, Platinum: 80 to 110 points

LEED EBOM Platinum 2013

LEED EBOM Platinum Certificate

Communication of Achievements

by

Highlighting Our Example

To Inspire Others

UAE Minister of CLIMATE CHANGE & ENIVROMENTH.E. Dr. Thani Ahmed Al Zeyoudi

Dubai Chamber, USGBC, GBCI

LEED EB V2 Certification

No AdditionalBudget was Used

1st LEED™ EBOM CERTIFICATION ACHIEVED IN 2009

HE Minister Rashid Ahmed Bin Fahd & Our CEO Mr. Hamad Buamim

Started in 1997:

• Switching off lighting & HVAC throughout the building after hours utilising the Building Management System

• Running ‘Switch it Off’ campaigns with building users (PC & Monitors)

• Replacing light bulbs with LED lamps

• Maintaining the indoor temperature to a comfortable 24oC

• Conducting regular utilities audits

• Analysing waste management processes to achieve diversions to above 50%

Switching Off Lighting After Hours, Conducting Cleaning and Maintenance During Hours

Simplest Energy Efficiency Measures

Designed in-house a free cooling system to take ambient cooler fresh air in winter months from outside and filter it before circulating it around the building without requiring the chiller system to save energy.

Innovative Solutions (Free Cooling)

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5th Feb 2018 - Monday

Outdoor Ambient Temp OAT.Trend - Present Value () Chiller Start/Stop CH1-S.Trend - Present Value ()

Chiller Run Hours = 8.5

Chiller Free Cooling Operation in Winter

Current Performance Management

LEED EB O+M

Re-Certification Through ARC

ARC Dashboard

LEED EBOM Platinum Certificate

Ms. Deepthy K B

Regional Director - Market DevelopmentGBCI - Middle East markets

[email protected]

Shukran

شكرا ًMr. Jagath Gunawardena

Senior Manager, Projects & Building Development

Dubai Chamber of Commerce

[email protected]

Facilities Management development Roadmap at ... - MEFMA

Documents

Transcript of Facilities Management development Roadmap at ... - MEFMA