Distribution of Lancome Comestic

1.Showrooms Currently, Lancome Paris Company distributes theproduct through a network of authorized stores byLancome. That is the showroom is built on theprovinces to provide authentic products LancomeParis, so customers can easily buy the authenticproducts of Lancome Paris as well as after-salesservice to take consumers. Now, there are 11 of Lancome showrooms presence inVietnam. In Ho Chi Minh City :

Parkson CT Tower Diamond Plaza Parkson SaiGon Tourist Parkson Cantavil Parkson Hung Vuong Parkson Fleminton Parkson Paragon

In Ha Noi: Robons Royal City Trang Tien Plaza Parkson Landmark

Lancome uses a selective distribution strategy tosuccessfully place its products. Through selling inLancome-owned boutiques and distributing in largedepartment stores, Lancome can utilize theirconsultants to sell and provide high service tocustomers.

2.Market expension

Lancome also seize opportunities, market expansioninto the online business. Through trusted siteslike Yes24.vn, Lancome cosmetics can get tocustomers quickly added, ensuring the highestquality and safest.

3.Shipping and Delivery Depending on each country, there will havedifferent shipping and delivery policies. Forexample:

In Viet Nam : No shipping and delivery policyThe customers who want to buy products from Lancomecan go to showrooms. A Lancôme Beauty Advisor willbe happy to help you choose products for your skintype, and introduce you to cosmetics to help youachieve the look you like.  Each showroom hastesters so that you have the opportunity to tryeach product before you make a purchase.

In Australia: Free standard shipping withinAustralia for all orders.

In USA: There are various policies in shippingand delivery

Lancome ships via UPS and Smartpost  to USaddresses only.

DELIVERY OPTION DELIVERY COST CARRIERDELIVERY TIME

UPS Ground $7.00 ( Freewith any $49Order)

3-5 bussinessdays

UPS 3rd Day Air $10.00 3 business daysUPS 2nd Day Air $15.00 2 business daysUPS Overnight $20.00 1 business day

Certain items considered Hazardous Materials(HAZMAT) include aerosols and alcohol-basedproducts and are required by the U.S. DOT to beshipped by Ground-only transport, due to airtransport restrictions and regulations. For theseshipments they offer UPS at $7.00.Their express shipping carrier is UPS. UPS does notdeliver on Saturday or Sunday nor do they deliverto Post Office boxes.