Challenge of working

ETS COMPAORE P. ABEL 1

INTERNSHIP REPORT

(Non-Remunerative)

CHALLENGE OF WORKING WITHIN

ETS COMPAORE P. ABEL

BY

EDMOND TINDWENDE COMPAORE

SUPERVISED BY

AIME COMPAORE

FROM

20TH JULY, 2012


TO

20TH AUGUST, 2012


Preface

The main goals of this report are to explain what I did

and learned during my internship with ETS COMPOARE PIGA ABEL.

As part of the University requirement before getting any

degree, the report highlights what it is to work in Africa,

especially within the company of a Burkinabe’ successful

entrepreneur.

In fact, the report focuses mainly on the duties and

assignments, the level of mentoring, the work conditions, the

success and some wrong doing that I did when handling the

different tasks that was assigned to me by my supervisor.

The report did make some recommendations out of this

internship as goal of any internship is not only to observe and

learn, but also to give what can be done to make future

internship better if there is a need to do so. Indeed, at the

end of the report, you will find some observations and

recommendation for improvement of the internship program.

.


Table of contents

PREFACE........................................................

..........................................................1

TABLE OF

CONTENTS.......................................................

...................................2 I.

INTRODUCTIONS..................................................

..............................................3

1 Choice of the internship …………………………………………………….....4

2 Company profile ………………………………………………….………...5

3 Duties and

Responsibilities…………...........................................

......................6 II. COMMENTS ON

ASSIGNMENT.....................................................

...................7

1 Work

Experiences....................................................

...........................................8

2 Expectations and the Impact of My

Work..........................................................9


III. WORK ENVIRONMENT……………………………………………………..10

1 Typical work day……………………………………………………………..11

2 Level of mentoring………………………………………………………….. 12

3 The atmosphere……………………………………………………………... 13

4 The city……………………………………………………………………….14

5 The accommodation………………………………………………………….15

IV. OBSERVATIONS AND

CONCLUSION.....................................................

....16

1 Observation and

Recommendation.................................................

..................17

2

Conclusion.....................................................

...................................................18

Special

thanks.........................................................

...................................................19


I. Introduction.

1 Choice of the internship

The reasons behind the choice of doing the

internship in my country have been deeply thought. Indeed,

being in first year of Business management makes difficult the

obtaining of an internship in a big company as they favorised

those with higher level. In addition of that, in my country I

had much more chance to get an internship in a big company due

to my large network. Also, my country has witnessed the

settlement of lots foreign companies and a rapid emerging of

lots local businesses due to the attractive market. Another

reason was that I was going on holidays in my country. Thus, it

was the wisest choice that I could make.

2. Company Profile

ETS COMPAORE P. ABEL which has the name of its

founder, has grown from a sole- proprietorship to a family

business; therefore a partnership whom the owner are all

members of the Mr. Compaore’s family. The company was founded

twenty six (26) years ago. Indeed, the company was created by


Mr. Compaoré Piga Abel as a start-up and grows in the long run

as a big company. The company operated in diversified

activities, but the main activity is the distribution of

products such as aluminum plate, what makes it one of the

leaders in this sector. The main business partners of the

company are from China and Dubai. Since 2000, the company has

started investing in the housing sectors. Thus, the company

owns and rents more than fifty (60) houses and buildings within

the country. Recently, ETS COMPAORE P. ABEL has started

operating in the field of catering and hotels.

3. Duties and Responsibilities

During my internship at ETS COMPAORE PIGA ABEL, I was

assigned a multiple of tasks. Indeed, firstly, I carried out

mainly some beaureautic tasks where my know-how in Microsoft

word and excel were highly exploited. In fact, I was assigned

to write some admistrative papers and do some accounting tasks.

I had the possibility from time to time to play the role of a


translator into French and the local language (Moore), as the

business partners of the company speak mainly English. I played

the role of supervisor of the disembarking of the goods in the

warehouse of the company which is near from the company’s

offices. In addition to this task, I sometimes become a sales

man.

II. Comments on assignments

1. Work experience

What a great experience! That was the statement that I stated

when I ended my internship. At the end of this internship, I

have improved the level of my confidence and forged my

personality. During this internship at ETS COMPAORE P. ABEL, I

had to deal with different type of customers from very young

persons to older ones etc. That obliged me to adapt my

communication according to the customer so as to make the

customer comfortable and be able to communicate easily.

The internship has enhanced my skills in several domains

especially in sales and accounting.


Being challenged to maximize the sales was absolutely great.

That permits me to know toward which extend I can go when I am

being challenged. Therefore, I know what it is to work under

lots of challenge and pressure.

2. Expectation and Impact of my work

Before coming at ETS COMPAORE P. ABEL, I wanted that

at the end of the internship, I would have improved my skills

and forged my personality. I wanted challenging tasks that

would push me to excel. I wanted to work and a good environment

and have a good relation with my colleagues. I wanted to be

able to share my ideas and that my ideas are taken in account.

I was not disappointed. I know that I really contribute to

shape the way business is doing at ETS COMPAORE P. ABEL.

I think I was really satisfied by my expectations.

I think I did a really good job during my internship. My deep

will to work hard and to do always a good job had an important

impact on my colleagues and my output. Indeed, I was very

dedicated and motivated for all tasks that I was doing. I think

I contribute to make the work environment much more comfortable

and friendly while delivering an excellent job.


III. WORK ENVIRONMENT

1. The typical work day

At ETS COMPAORE PIGA ABEL, the work start at 8:00am

but, many are the employees who start their work at 7:30am and

take their lunch at around 12:30am or a little bit later. In

fact, at ETS COMPAORE PIGA ABEL, if a task requires you to go

beyond the break time, you will go beyond. The place where the

company is located is surrounded by lots of restaurant, bars,

what makes easier for the employees to eat their lunch with no

need to make a long distance or to go home for eating. In fact,

employees usually bring either their foods from the nearest

restaurant or go there in group. I was an intern so, and as the

proverb stated” when in Rome, do as ROMs do”, I did the same

and eat out with my colleagues. Everyone returns to the working

place after 2 hours and half. In the working place, employees

exchange their ideas and try to help each other to do better.

Officially at, 5:00pm, every employee has the right to go home,

but, it appears that often employees will go home later if they

have got some tasks to finish before leaving the work place.


2. The level of mentoring

My boss did an outstanding mentoring from the

beginning to my last days at ETS COMPAORE PIGA ABEL. He did

help me through the whole process of my internship. My boss

knew how to motivate me and keep me in the track by giving me

challenging and interesting tasks. This motivates me to excel

in everything I was doing. We did have a work relationship but

also, a human relationship. Indeed, my boss liked to discuss

about some concerns and even some personal issues with me. That

increased my level of confidence and willing to hit the books

to make my boss proud of my job. The relationship that we have,

permit me to share my ideas with my boss and get feedbacks

quickly. It is true that my boss was a great motivator for me

but, my colleague also did a great job in the confidence that I

had by exchanging with me and helping me when I had a

difficulty with a task.

3. The atmosphere

I think my days that spent at ETS COMPAORE PIGA ABEL

were amazing. The atmosphere was friendly. The way my boss and

my colleagues behaved made me comfortable. Every day in my work


place was a great pleasure. In fact, most of Burkinabe

employees are opened mind and liked to talk about the

headlines.

4. The city

Ouagadougou, the capital of Burkina Faso has seen its

population doubled in almost two years and this trend is still

in the track. Ouagadougou is full of projects all around the

city. In this capital, you can find one bars next to the other

and lots of restaurants serving delicious dishes and meals. In

the center of the town, you can find lots of restaurants

serving European foods. Ouagadougou is crowded with cyber where

lots of young people come to exchange and have fun at the same

time. The favorite moment of the day of lots “ouagalais” like

everywhere is the night. Indeed, during the night, there are

lots of “maquis”, lots of night club where you can go to dance

and have crazy times. If you come in Burkina Faso, particularly

in the capital, Ouagadougou, do not miss to visit the “Le PARC

BANGRE WEOGO” and Loumbila beach and others. You will not

forget these moments in these places.

5. The accommodation


As the internship was in my country, I obviously

was with my family, but for those who wish to do their

internship in Ouagadougou, there are lots places where to

sleep. You can rent an apartment, but if you want to have full

freedom, you may rent a house. In fact, the rental prices are

very cheap starting from £50 monthly. With £150 monthly, you

can live in a luxious house with all the (meubles). In short

the living conditions is very cheap in Burkina Faso and

especially in Ouagadougou.

IV. Observations and Conclusion

1. Observations

Despite my great experience that I had at ETS

COMPAORE P. ABEL, I think it would be incomplete if no

observation is made. Indeed, at the end of this internship, I

made a couple of observation concerning the way the company can

do to enhance their internship programs. In fact, employees do

lots of extra work hours non- remunerated. Employees feel like

it has almost become an obligation for them to do lots of extra

hours because they do it very frequently. Also, the program of

internship was not enough structured and planned. When, I


arrived I feel this lack of organization in the level of the

internship. But with me, I feel a big effort that the company

was doing to ensure that I did a good internship.

Therefore, I think the company should re-organize their

internship program and offer an excellent supervisor to all

future interns. In addition, the company should look at closely

the problem of extra hours that is too much in regard of lots

of employees.


Conclusion.


The choice of doing the internship at ETS COMPAORE P.

ABEL was a great choice. I have learnt a lot from this

Burkinabe successful entrepreneur and the way business is

operated within his company. At ETS COMPARE P. ABEL, I have

the possibility to put in practice some skills that I acquired

in the university. Doing internship at this company has

challenged and made me more that ever hurry up to be on my next

internship.


Special Thanks

Mr Piga. Abel Compaore: Business Owner for making for granting

a wonderful internship.

Mr Aime D. Compaore: Superviser for his great help and his

friendship.

Mr Paul Nikiema: Employee for his friendship and his

motivation.

Mr Saidou: Employee.

Mr Rasmane Nikiema: Employee

Mr Joany Balima: Employee

ALL those who contribute to make my internship an amazing one.


Name of Supervisor: Compaore D. Aime Name of

Intern: Compaore T. Edmond

Signature :

Signature :

Date : 22/08/2012

Date : 22/08/2012

Challenge of working

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