2021-Annual-Report-LGCS_WEB.pdf - Looking Glass ...

11
2 0 2 1 A N N U A L R E P O R T

Transcript of 2021-Annual-Report-LGCS_WEB.pdf - Looking Glass ...

2 0 2 1 A N N U A L R E P O R T

Craig Opperman President and Chief Executive Officer

Looking Glass provides comprehensive counseling services to Lane County children,

teens, and adults. Specialized treatment programs help youth dealing with abuse, depression/anxiety,

addiction, and behavioral health issues.

Counseling Services

Looking Glass’ highly- trained staff of educators provide a variety of educational opportunities for teens who are homeless, have behavioral

health issues, and for whom traditional education is inadequate for their needs. We have 3

alternative schools - Center Point, Riverfront, and New Roads School.

Education & Vocational Services

Youth living in perilous situations can find safety and assistance through emergency shelter and crisis counseling. These services help youth get their lives back on track and provide the chance to reunite with their families. HYS services are available at our New Roads, Station 7 facilities,

and Rural Program.

Homeless Youth Services

Looking Glass provides comprehensive residential and outpatient treatment services to teens.

Specialized programs help youth dealing with abuse, delinquency, addiction, and behavioral

health issues. These programs include our Pathway Boys & Pathway Girls, Stepping Stone,

Parole Revocation Diversion, and Regional Crisis Center.

Residential Services

LOO

KIN

G G

LASS

AN

NU

AL

REPO

RT 2

021

2 3

In 2006, Looking Glass achieved national accreditation through the Council on Accreditation (COA) in New York. We undergo regular, rigorous program-wide evaluations in order to maintain our accreditation, confirming our use

of best-practice standards, high quality of services, and continual efforts to strengthen service provision.

Looking Glass—Still Growing In Our 51st YearWe find ourselves in the second year of a 100-year pandemic. The year 2020 was truly

remarkable with COVID, racial injustice and wildfires. The fires have had less destructive impact thus far, but some communities continue to burn, with more at risk. COVID and racism/sexism continue to plague our nation and state.

Looking Glass is a learning organization. That was especially important this past year. With depression, suicide, anxiety, and social stress increasing, our programs are more important than ever. The staff have adjusted to reach those in need with blends of in-person, teleconference, and telehealth services. Our outpatient and school programs, as well as homeless youth and crisis response teams, have provided alternative/accommodating sessions and interventions that best meet client and student needs.

The residential and shelter staff have given extraordinary effort to provide direct care to the most vulnerable youth in our community. All staff have focused on safety and service to provide essential programs

The Cultural Awareness and Equity Committee (CAEC) is providing valuable leadership to the agency. Education, training, consultation, and scholarships are provided by this group. Each agency program has a representative. No work is more important.

Looking Glass realizes that our core services positively impact critical community needs. We focus on education, housing, justice, and healthcare.

Looking Glass has been leader in collective impact long before it became a popular national model. We partner with many behavioral health agencies, as well as Blacks in Government, local school districts, the Oregon Alliance, and the national Building Community Resilience program. This enables us to broaden our impact as well as increase our knowledge of other systems. In addition to opening a new intensive treatment program, we are actively planning to increase other formal partnerships in the coming year.

None of this can happen without the continued dedication, resilience, and adaptability of our staff. Our Board of Directors guides, engages, and supports the agency in exemplary fashion. Our Board of Stewards provides essential advocacy and resources. We express our gratitude to these groups. We also thank the community for continued generosity and partnership. As Looking Glass completes another successful year in 2021, we look forward to the years ahead….

Counseling

LOOKING GLASS PROVIDES COMPREHENSIVE COUNSELING SERVICES TO LANE COUNTY CHILDREN, TEENS, AND ADULTS. SPECIALIZED TREATMENT PROGRAMS HELP YOUTH DEALING WITH ABUSE, DELINQUENCY, ADDICTION, AND MENTAL HEALTH ISSUES.

services

SUCCESS STORY“Sam” 21-year-old trans male client came to Looking Glass needing a letter for gender affirming care. About a month after I wrote the letter, he reached out to me and said he was experiencing depression and realized he needs more support, so we began weekly therapy. Presenting problems were feeling confused and unable to make decisions, having difficulty with self-care, and feeling lonely and disconnected even when with other people. We worked on boundaries, assertive communication, self-acceptance, and self-compassion and did a lot of psychoeducation about trauma and attachment. In addition to therapy, I provided case management and medical coordination with his PCP (where he got med management). A little over a year later he has graduated college and started a job in his field, feels much happier and more connected in relationships, feels confident in his gender identity, sets boundaries when he needs to, and has successfully navigated surgery and recovery. He told me, “Therapy has given me the skills and tools to build the kind of life I want. The rest is up to me.”

LOO

KIN

G G

LASS

AN

NU

AL

REPO

RT 2

021

4 5

33

112Clients Provided Bilingual Services

1,428Clients served

Crisis Response Team

99Calls received by Looking Glass for the

Crisis Line

Counseling Program:

Referrals received specifically for gender affirming medical care and ongoing LGBTQ+

specific counseling services

COUNSELING PROGRAM The Counseling Program offers outpatient mental health services to children, youth, and adults who are experiencing difficulties in their lives. Therapists help families address a wide range of mental, emotional, behavioral, and situational issues, including abuse, ADD/ADHD, depression, anxiety, anger management, and self-esteem. Our programs take an individualized, strengths-based, solution-focused approach to help clients and families meet their unique treatment goals. Treatment recommendations are based on a comprehensive assessment of individual, family, and situational dynamics.In partnership with Trillium Health Plans, the Counseling Program offers on-site and telehealth mental and physical health services using a Behavioral Health Home integrated treatment model to improve access, quality, and outcomes for low-income clients. For more than 20 years, Looking Glass has embedded therapists in schools in Lane County, providing students from elementary, middle and high schools with a safe space to discuss anything that is on their minds. School Based Therapists, as they’re called, are now embedded in schools across Eugene, Springfield, Bethel and Junction City school districts. Most of the therapists work at the schools 1 to 2 days per week and spend the rest of their time working out of one of several Looking Glass outpatient offices, located in Downtown, North, and West Eugene, along with our Springfield office. Throughout the Covid-19 pandemic, Looking Glass therapists have maintained connections and services to the students at these schools via telehealth.

CRISIS RESPONSE The Crisis Response Program—a long-standing collaboration operated by Looking Glass, Jasper Mountain, and the Child Center—provides 24-hour, 7-day-a-week crisis response, including deployment of trained specialists in the community for crisis intervention.

Peer Support Program

Youth Participants

25

LOO

KIN

G G

LASS

AN

NU

AL

REPO

RT 2

021

6 7

Station 7 Program

71Number of clients reunited with family

after stay

5,543Total number of crisis calls

New Roads Program

5,464Number of meals served to homeless

youth at New Roads

214Number of youth provided

case management

Rural Program:

58%Percentage of first-time contacts

38Number of youth connected with healthcare

and addiction treatment

SUCCESS STORY“Jack” is a 21-year-old youth that started accessing New Roads and Station 7 due to conflict at home and had nowhere else to stay. He immediately engaged in our Transitional Living Program and soon found stable housing. During that time, he was also able to get registered for college. He will be attending in the fall and will be pursuing a degree in Music production. He is also enrolled in the Workforce Innovation Opportunity Program and is awaiting a placement for a job in this program. He was able to get a car and has been working side jobs to maintain his needs. He has learned many things and has advocated well for himself.

STATION 7 PROGRAMEmergency shelter, family reconciliation, and a 24-hour crisis hotline are provided for runaway and homeless youth, ages 11-17. Project Safe Place offers youth safe locations to go when they feel afraid or have run away from home.

NEW ROADS PROGRAMTransitional and independent living services are provided for homeless youth, ages 16-21. The drop-in center offers youth food, clothing, showers, and other basic needs such as internet and job search materials. Our Street Outreach Team offers homeless youth information and referrals, advocacy, and support. Counseling and medical services are also available. Education is offered through New Roads School.

RURAL PROGRAMBased in Cottage Grove, our Rural Program offers basic needs, case management, shelter, education, counseling, and other services to youth, ages 11-17, who live in rural areas of South Lane County. At the end of fiscal 2018 we purchased a new building that will help expand the resources available for our Rural Program clients and offer more counseling services – due to Covid-19 pandemic related issues, fundraising for the new rural program building renovations was temporarily put on hold, but those efforts have resumed this year.

Homelessyouth services

“FEEL AFRAID OR UNSAFE AT HOME” HOMLESS YOUTH LIVING IN PERILOUS SITUATIONS CAN FIND SAFETY AND ASSISTANCE THROUGH EMERGENCY SHELTER AND CRISIS COUNSELING. THESE SERVICES HELP YOUTH GET THEIR LIVES BACK ON TRACK AND PROVIDE THE CHANCE TO REUNITE WITH THEIR FAMILIES.

LOO

KIN

G G

LASS

AN

NU

AL

REPO

RT 2

021

9

Building a better future for youth and familiesTHE NEED THE SOLUTION

Up to 15% of Lane County students are considered to have a high level of psychological distress.

Looking Glass’ evidence-based programs ensure that youth can receive the care they need, regardless of their economic situation

Oregon has the 4th highest rate of homelessness in the nation, with Lane County consistently exceeding statewide averages for youth homelessness.

Looking Glass offers homeless youth a safe place to stay, resources for bettering their lives, counseling, and family reconciliation services. We believe that true progress cannot be made without a support system.

Looking Glass offers three stand-alone and three on-site, state-licensed schools to keep students with different needs on track to earn their high school diploma or GED.

Looking Glass provides and expands our comprehensive drug and alcohol treatment for youth using an individualized, strength-based, solution-focused approach.

Looking Glass’ comprehensive services aim to solve all dominant issues our clients face. With your help, we can give youth a brighter, better future.

More than ¼ of high school age children in Lane County do not graduate with a diploma in four years, putting Lane County below the state average graduation rate.

Oregon consistently fails to provide enough beds for youth in residential programs for drug treatment and mental health crises.

12345

With every dollar invested in youth services, over $4 is saved from local government spending on more intensive services.

NOW LATER8

Education

LOOKING GLASS’ HIGHLY TRAINED STAFF OF EDUCATORS PROVIDE A VARIETY OF EDUCATIONAL OPPORTUNITIES FOR TEENS WHO ARE HOMELESS, HAVE MENTAL HEALTH ISSUES, AND FOR WHOM TRADITIONAL EDUCATION IS INADEQUATE FOR THEIR NEEDS.

& vocational services

LOO

KIN

G G

LASS

AN

NU

AL

REPO

RT 2

021

10 11

Center Point School

94%Average regular attender rate at

Center Point, compared to 73% for similar students across Oregon

92%Percentage of students who earned 90% or

above their academic seat hours

Riverfront School and Career Center

8Youth who participated in paid

work experiences

14Students who graduated with a

diploma or GED

Participated in an ILP Housing Program 23

Independent Living Program

SUCCESS STORIES“Jenny” was referred to the Job Training Program by her Looking Glass mental health counselor. When she entered the program, traditional high school was not working for her, and her anxiety left her unable to work outside the home. Jenny’s job training case manager took it slow, taking time to build rapport and joining in wrap around meetings with Jenny’s counselor and family. The case manager introduced Jenny to the Looking Glass Riverfront GED program, which she enrolled in. She completed her GED within a couple months! She participated in career interest surveys and informational interviews, which helped her decide on childcare as her occupational goal. The program set Jenny up with several paid work experiences in that field. She has currently been promoted to an internship at her work experience site and hopes to be hired on as a regular employee in the coming months. Her time in the Job Training Program has given Jenny the skills and confidence she needs to be a successful adult.

RIVERFRONT SCHOOL & CAREER CENTER This licensed alternative middle and high school offers academic courses and vocational training for at-risk and out-of-school youth, ages 14-21. The program includes the Independent Living Program for children aging out of foster care, the Job Training Program, which connects youth with on-the-job training and apprenticeships, and the Lane Metro Youth Corps, an employment, training, and education program for young adults.

CENTER POINT SCHOOL Academic and therapeutic services are provided for middle and high school aged youth with behavioral health challenges. Our highly trained and professional staff offers expertise in mental health treatments, special education, and counseling. Services for families address trust, communication skills, conflict resolution, incentives and consequences for behavior, and relationship dynamics.

NEW ROADS SCHOOL New Roads School is an alternative educational program for middle and high school students ages 11-21 who are homeless or at-risk. Students are able to work towards credit recovery or towards earning their GED.

LOO

KIN

G G

LASS

AN

NU

AL

REPO

RT 2

018

12 13

ResidentialLOOKING GLASS PROVIDES COMPREHENSIVE RESIDENTIAL TREATMENT SERVICES TO LANE COUNTY TEENS. SPECIALIZED PROGRAMS HELP YOUTH DEALING WITH ABUSE, DELINQUENCY, ADDICTION, AND MENTAL HEALTH ISSUES.

treatment services

LOO

KIN

G G

LASS

AN

NU

AL

REPO

RT 2

021

12 13

Regional Crisis Center

65.7%Youth discharged to a lateral or lower level

of care (This may include another residential facility that is less secure than our facility, a

group home, foster care, or home).

49Clients Served

Adjudicated Youth Services (AYS)

100%Youth who attended the River Road school and earned credits towards their diploma

SUCCESS STORIES“Joey” came to us at the age of 17 after being in multiple foster type placements. He was a large young man with a bright smile and a heart of gold despite his difficult upbringing. Joey did not have any family or support besides his probation officer. At the beginning of Joey’s program, he struggled immensely with his interactions with peers and staff. He spent a long time being let down by different adults in his life that he trusted so he was very guarded. Although Joey had the support of his case manager, program staff and his probation officer, he still struggled to find his self-worth. About 60 days into the program Joey turned a corner after much pushback. During a meeting with his probation officer and case manager Joey got emotional and stated that he finally could see that people cared from him. After this point Joey excelled in program. He became a leader on the floor showing support and care for everyone around him. Upon exiting the program, Joey started school in Coos Bay. He received a student of the year award, graduated Marshall High School in Coos Bay, got a job doing construction and has managed to find happiness with his new family. Percentage of youth who earned HS credit

while in program

100%

REGIONAL CRISIS CENTER Supervised group living combined with clinical treatment in a therapeutic setting for youth experiencing an acute mental health crisis. Counselors teach youth new skills and behaviors while working with their families to create individualized service and support plans. These plans address areas such as mood and behavior regulation, social skills, and family centered relational therapy.

PATHWAYS BOYS/GIRLS PROGRAM Residential mental health, alcohol, and drug treatment is provided in separate male and female facilities for juvenile offenders, ages 12-18. This program combines therapy with 24-hour supervised group living for youth to learn new skills and behaviors appropriate to the recovery process and their individual treatment plans.

STEPPING STONE PROGRAM Long-term treatment is provided for male juvenile offenders, ages 12-18, with a history of family conflict, chronic delinquency, substance abuse, and poor school performance. Placed in a structured group living environment, these boys can develop skills and behaviors that will allow them to return to the community as productive law-abiding citizens.

PAROLE REVOCATION DIVERSION PROGRAM Residential services are provided for juvenile offenders between the ages of 12-25. The program provides skill-based groups, individual therapy, and individual counseling with 24-hour supervision by residential counselors. This shorter-term stay prepares youth to move on to longer term treatment facilities, independent living, or back into the community.

34Number of youth who graduated program

and went to a lower level of care

15

Meet JordanJordan, 18, fell in with the wrong crowd and found himself in need of help with some basic needs. He came to Looking Glass’ Homeless Youth New Roads Program after hearing about the resources provided to young folks like himself. His case manager, Jack, helped him find stable housing through the rapid rehousing program, providing payment for Jordan’s apartment for up to 2 years while he gets settled, finishes school, and finds a job.

“I’m happy to say I’ve seen Jordan develop the skills necessary for independence - clear goals, daily responsibilities and also finding the hope and optimism it takes to keep going and be the person he wants to be,” explained Jack.

“I’m learning how to actually take care of my house and be an adult,” Jordan said. “I feel grateful and humbled. And if it wasn’t for my case manager, Jack, I don’t know where I would be. Now, I can’t wait to see where my future will take me!”

Learn more about the housing resources available from Looking Glass and hear Jordan’s full story in a video on the Looking Glass website at

www.lookingglass.us/housing

Looking Glass prides itself on fiscal accountability and continues to be financially healthy. We provide quality services in a cost-effective manner, with 87.5% of funding used for client services. Our budget for the 2020-2021 fiscal year was $14,747,580. Most of our funding is restricted for specific program use, which always leaves us in need for more unrestricted funds to allow for more flexibility.Your donations in the last year helped us accomplish so much for youth in our community. Our fundraising was used to support Looking Glass through an unprecedented crisis, by allowing us the flexibility to utilize unrestricted funds as needed.

Financials

GENDER

6.0%Other

46%Male

48%Female

RACE5%

3%1%

1%5%

11%Hispanic/Latino

American Indian/Alaskan Native

74%White

AsianPacific Islander

Black

Multi-Ethnic/Multi-RacialCLIENT INCOME

7%

3%

1%

$25,000 - $34,99916%

25% $35,000 or more

48% Less than $5,000

$15,000 - $24,000

$10,000 - $14,999

$5,000 -$9,999

67%

REVENUES

28%

5%Government grants and contracts

Fees for Service

Donations and Foundation Grants

AGE OF CLIENTS2%

10%23+

Years Old

6-10 Years Old

17%

15-18 Years Old

30%19-22

Years Old

36%

11-14 Years Old

EXPENSES

14%37%

13%24%

Educational and Vocational Services

Residential Services

Administration and Fundraising

Homeless Youth Services

Counseling

Not all programs track client demographic data.

12%

5%2-5

Years Old

LOO

KIN

G G

LASS

AN

NU

AL

REPO

RT 2

018

14

LOO

KIN

G G

LASS

AN

NU

AL

REPO

RT 2

021

14

LOO

KIN

G G

LASS

AN

NU

AL

REPO

RT 2

021

16 17

Champions $10,000 and above INDIVIDUALSRichard AhrensAlex & Amanda HauglandLinda KorthHope PressmanJeanne Staton

BUSINESS & ORGANIZATIONCity of Cottage GroveHaugland Family FoundationMeyer Memorial TrustPacificSource FoundationReser Family FoundationThe Roberts Foundation

Benefactor $5,000 to $9,999

INDIVIDUALSBlair AshtonBarbara & David BrazeltonJohnna CharbonneauJessica & Mario CristobalAnita & Eric GeislerRosaria HauglandLibby & Mark HoldenJim & Barbara SlyScott & Kitty Williams

BUSINESS & ORGANIZATIONGrocery OutletHamilton Construction CompanySELCO Community Credit UnionUnited Way of Lane CountyUS BankUS Bank Foundation

Patron $2,500 to $4,999

INDIVIDUALSDave & Gail BakkeJim & Judie BorgAlicia & Aaron BeymerDiane DePaolisMarjorie EnsekiPatricia & Paul FrishkoffLinda & Rick HamiltonKurt Katsura

Duane KingKyle KnobleDaniel & Dian LaCosteKaitlyn LiccionGerry MoshofskyLiz & Scott NessFred & Debbie SittnerRobert & Cheri Weeks

BUSINESS & ORGANIZATIONBesemann Valentine, LLPCandace Callan Fund of the Oregon Community FoundationEugene Rotary ClubKappa Delta Sorority (Alpha Lambda Chapter)Larson Family FoundationMcKay Investment Co.DSG Investments LLC/ Twin Rivers PlumbingSchwab Charitable FundTrillium Community Health PlanWildish Group of Companies

Sustainer $1,000 to $2,499

INDIVIDUALSJeya AerensonTammy AlleySusan ArchbaldLee BabbBarbara BellamyRobin & Roger BestRobert & Merle BottgeSara BrandtShirley BraunsteinJohn BredesenRobin & Robert BurkPatric CampbellKaren EtterMichelle GallDick & Sandee GerberVan GlassJames HarrisonWilliam LeGro & Carolyn TaylorJerry Lidz & Melinda GrierDonovan & Ann Baker MackMary MaybeeVickie MolinMason MoormanCraig OppermanJack & Erica OrchardKevin & Dana Parrish

Sabrina ParsonsBrenda & Bill RandallRohn & Susan RobertsGeorge Russell & Jane BurgessJerry SilbertPatty SmithLinda SoggeNeal & Shannon SpoonMatt & Nicole StopherJoyce Thomas & Rob Castleberry

BUSINESS & ORGANIZATIONArbor South Architecture, PCCentral Lutheran FoundationChambers ConstructionColumbia BankDari-MartDelta Sand & Gravel Co.Family Office FoundationFirst Interstate BankFirst United Methodist WomenHearing AssociatesJohn Hyland ConstructionKPD InsuranceLane Forest ProductsNational Philanthropic TrustOlsson Industrial ElectricOnPoint Community Credit UnionOregon Community Credit UnionPacific Source Health PlansPeace HealthR&M Clark Family FoundationR.W. Family Fund of The Oregon Community FoundationRamsey Family FoundationRosboroRowell Brokaw ArchitectsStaton CompaniesSummit BankThe Clorox CompanyThe Commerce CompanyTimber Products CompanyUmpqua BankWashington Federal Bank

Sponsor $500 to $999

INDIVIDUALSJon & Terri AndersonJuliet BenderJoann ClemeshaStephanie & Tom ConnorElizabeth CopelandBarbara Cowan

Burnette DillonSusan FaheyAnn & David FidanqueRuben GarciaPaul GibsonDel & Lu-Nita HawkinsSusan HirataMark JewellJan & Amber LussoTyler & Sally MackKen & George MaddoxSheila & David MarxKelly RanstadRick & Kathy ReShanna ReichenbergerJennifer RevoalBill Seider & Mandy MillerBeth Sheehan & Chris WaltonBritney StandefordSusi ThelenJen VortriedeCarlyn WierdaKathleen Wiley & Robert CarolanKeith WolfWarren WongPaula & Larry Wright

BUSINESS & ORGANIZATIONGemmell Family Fund of The Oregon Community FoundationJerry’s Home Improvement CenterLane CountyOregon Pacific BankThe Rockwood Trust

Supporter $250 to $499 INDIVIDUALS:Jeannette BakerEsther BaudichonStephanie BravmannAustin BrushettSue BurkholderKathy CarboneMerrily ColdrenJeff Croissant & Charis McGaughyHeather & Brian CrookDan Curtis & Stephanie ShaffKathleen FanningMatt & Diane FleischmanJill & Gerry GaydosHallis

Charles Hammonds & Ruth ObadalAngelique & Scott HanscomMichael HensleyStarly HodgesMarlo HunsakerIndia JohnCarol KnobbeWesley & Sharon LachmanMarylyn & Kermit LarsenLarry LowenkronJon & Rosiland LundChristopher MackMadeline MalschTed NeiswangerNicole & Nicholas NelsonStephen ParacSarah ProctorJed SchlangerRon SextonJulie ShermanBarbara SherzerRebecca StoneLeslie StubbsJennifer ThomasJeri Scharpf TrustEdith Van SlyckJana WeisLynda WhitenerTracy & Tim WrightJulie YamaneNeal & Yvonne Zoumboukos

BUSINESS & ORGANIZATIONAlpha Delta KappaFaulk-SkellCerf Charitable FundOphelia’s PlaceSt. Andrew’s ChurchXS Media

Donor $100 to $249

INDIVIDUALSSherill AndroskyThaddeus ArnoldMary BartlettJeanette BeardZach BessettJudy BettsMaggie & Tom BosworthJessica BottMargaret BoutellEmma BradleyScott BrennemanKathy BrennerJudith BrownLaura BurnsMichelle CahillDavid CarlsonJames ChangGary & Carole ChenkinBrian Clark & Mary LeeKeith & Brooke ClarkTravis ClarkKiana ClementiVickie Cussins

Linda DanielsonDiane & Ted DearbornBryan & Sheri DownesDr. John DunphyJennifer EllisRory EverittSuzanne EynonJanice Flowers-SonneJames FunkhouserWendy FunkhouserSusan & Jerry GillTrisha GlennaLesli GodfreyEdith GrangerPete & Laurie GribskovDavid GroveGlenae HallSandy HallElizabeth & Roger HallThomas Harburg & Alida RolEsther HarclerodeLeslie HarrisKayla & Jon HindsDona HolmesCaitlin HoweSean & Natalie HuntingtonMarie JacksonEmily JaksichSusan JamesEd & Brenda KameenuiAlice KasebergKevin KeeleyKristin KernuttRegina KingEva KronenBill & Jeri KunerthRay LemkeDaniel LiberthsonClaudia LiontosRosemary & Stan LongBeth LynchJoy MarshallBonnie MartinTodd MatsonLinda McCarthyJim & Linda McCarthyJanet McGeeDeLessa MeashintubbyChelsey MegliRuth MillerJill MillsRon MiyaguchiMartha MoultryMischelle MowrerAnn MusgroveLarry & Virginia NewbyElena NielsenSharon ParsonsLisandra Perez GuzmanTraci PickarTia PolitiSharon & Michael PosnerGinevra & Jim RalphBill R&allMartha RavitsKen RaymeKenneth RaymenMary ReillyClaire RibaudVanessa Ringgold

Jason RobinsonJeff & Karla RusowEllen ScottAnthony ScurtoLinda SextonValerie SharrJudith SheppardJonathan & Molly StaffordJeanette SteeleBabs SullivanKristi TannerIngeborg TarantolaDawnette ThompsonFred ThomsenRobert TilchinRenate R. TilsonJunko & William TollAnn & Dick BeersCassandra Tyson-Beers & Richard BeersJulie UdyRachel & Thomas UlrichJohn Van L&inghamCarol & Chuck VanlueCaitlin VargasJanet Wagner & Christopher RubinJane WagnerErin WendlandSarah WestonWendy Wheeler-Coltrane & Scott ColtraneClair WilesThor YarbroughAmanda Zacharda & Bryce Haskin BUSINESS & ORGANIZATION Bangers & BrewsBenjamin Thornton DDS PCBricks & Minifigs EugeneDwyer Williams Cherkoss Attorneys, PCEugene NumismaticsFirst Presbyterian Church

Friend-In-Kind Donors $1 - $99 INDIVIDUALSLori Areford Alec ArmourMiranda AscheriChristine BairdEmmet BandBrandi & Jesse BaravilalaPatricia Bates-WickmanJeff BeckConnor BeckleyJoana BettencourtCathy BillCecile & Buzz BlummBarbara BohnBrandy BrownZachary BurttAlisa CaesarLindsay CantlenStephanie & John CarlsonChris & Gail Christensen

Carl ChristensenRicky CurrierStella DadsonAmy DavidsonMeghan DaviesCurtis DiamaDorothy DilliplaneDan & Amy DrennanGeorge DudleyKiersten DunavantHeather ElliottAmi EsserKim EwingNancie FadeleyTony FajardoMegan Rene FalkensteinValerie FalleurAnthony FischettiPaula FleitelScott & Cecelia ForrestWendy FriedmanJames & Carol FulksKathy FullerTim Gallo & Michelle JonesGregory GardnerNorbert GerondaleJane GilbertDeborah GisettoBenjamin Gonzalez O’BrienVicki GotchallAlice A. GriffithKathy GrimwoodWhitney GuthrieKathryn HahnCody HallAaron HallMary HamiltonRonald HamiltonKelly HansenMatt HarestadDale & Jennifer HartleyJana HazeltonMisty HeadrickMorley HegstromKieu HenneyJake HoffmanBrenda HolthausRobert HornerVirginia HubbellPatrick HudsonStacy HughesLuke JacksonEsther Jacobson-Tepfer & Gary TepferMisty JarrettShaunna JenningsFrank & Kathleen JohnstonRobert JonesHamlin JostSam KamkarTim & Linda KingEric LahmannRoger LaisAdrienne LaraWendee Leon

Thank YouThank you to our donors! Looking Glass is grateful to our supporters for their generous contributions from July 1, 2020 to June 30, 2021.

The Wilson family has been supporting Looking Glass in a myriad of ways since their son, Scott, began working there in 2019. They kept hearing the stories Scott would share from his experiences in the various programs he has worked in during his time there including residential treatment programs and the homeless youth program and wanted to find ways to brighten the days of the youth.

“The more we learned about these kids, the more we wanted to help,” explained Wendy Wilson. “We just know that even something simple like donating ice cream or other treats to the programs can make someone’s day a little better.”

Bill and Wendy Wilson own the Larsen’s Candy business in Eugene and operate an ice cream and treat food cart at various events around Lane County. In 2019, the Wilson’s donated the food cart and materials to help Looking Glass staff a booth at the Oktoberfest event in Mount Angel, Oregon, which generated more than $5,000 in revenue for the agency. More recently, they’ve donated their soft serve ice cream machine and other treats for events at the New Roads homeless youth drop-in center.

Also getting in the donation/volunteer game is Kirsten Wilson, Scott’s wife, who as a professional photographer lent her skills to the youth at the residential treatment programs to help the adjudicated youth surprise their families over the holidays with formal framed photos of themselves. For many of the youth, it was the first time taking formal photos and helped illustrate to their families

the progress they were making in treatment.

“The Wilson family has been amazing,” AYS & HYS Director

Maleigha Myers explained. “They are really loyal supporters and are very committed to helping our agency and we really appreciate them.”

LOO

KIN

G G

LASS

AN

NU

AL

REPO

RT 2

021

18 19

Volunteers and Interns:Looking Glass would like to extend a thank you to our volunteers and interns who have helped make our work possible.Carson BainKelly BarelaJudy BettsMorgan BoozerSandee GerberJennifer GettyEdith GrangerJohn InglishRhianna Kamer

Christina LundCasandra MarquezDania Meza VelazquezSteve NastasiukBeth SheehanKirsten WilsonBill & Wendy WilsonDuan-Ching WuMary Yerger

Robin Burk, Emeritus Community Member Paul Frishkoff, Emeritus L.I.F.E. Family Business Sam Kamkar Industrial Finishes & Systems, Inc. Kurt Katsura Windermere Real Estate Linda Mckay Korth, Emeritus McKay Investment Co. Daniel Lacoste Board Chair - Washington Federal Bank William Randall Board Secretary - Arbor South Architecture Shanna Reichenberger Columbia Bank George Russell George Russell & Associates Jeanne Staton Staton Companies Scott Williams Hamilton Construction Lucas Widoff Wells Fargo Advisors Craig Opperman President/CEO - Looking Glass Community Services

Board of Directors

Board of Stewards

Anne Marie LevisMark LevyHiram & Judith LiKathy LiebermanOlivia LindbergRichard LoescherLydia LordBrittany LunaChristina LundKelly LyonChristy & Zai MafotiLexi Mancuso

Sondi MarksJoan & Gary MartinMichael MarzanoBrian McCauleyKyle McCleeryRyan McKinnonJack MeachamStephanie MidkiffBen & Linda MillerJason MillerLindy MooreDennis MooreDarlene MoyerCapella Nash

Patricia NorbergKerry PattonJohn & Carol PhelpsTed PhibbsSuzanne PritchardFloyd & Suzi ProzanskiJerri RainsRobert & Laura RawlesRichard & Janet ReedMark ReidIan ReynoldsKristen RhodesLaura RoblessThomas Roe

Tiffany RosmanEllsworth RowinskiKen RumelhartSamantha SchrantzLiz SchwarzRuth SimonDavid SlovesSaylor SmithAD SmithKelly SmithJasmine SnyderSusan StaffordNicole StanleyKatie Staton

Michelle Gall Besemann/ValentineSandee Gerber Twin Rivers PlumbingNick Hammond Personal TrainerAlex & Amanda Haugland Philanthropists Jake Hoffman River Road Grocery OutletShaun Hyland John Hyland ConstructionLuke Jackson Nepenthe LaboratoryDian LaCoste AutobooksChristina Lund Lund Development Solutions

Kelly Ranstad Hybrid Real EstateShanna Reichenberger Columbia BankMary Reilly Windermere Real EstateJennifer Revoal Revolution Design GroupJim Sly Community MemberSusi Thelen Community MemberCaitlin Vargas Onward EugeneGregg Ybarra Hearing Associates

Volunteer of the Year The Wilson Family

Alfred SteinhausDarrell StepperSharon & Keith TaborNan ThornburgChloe TirabassoJessamyn Van Den ElzenEliana VeraColette Vossler-WelchWendy VromanAvena WardJay WaylettAndrea WeaverJohn WichnerHoward & Gina WidoffLucas WidoffChris WigJudy WiggerRobert WilsonDelores WirakSherylee Wise-ShortFred & Peggy WittkopAlex YalonBern YandelHeather YoungMark YoungKaren Ziros-Smith

BUSINESS & ORGANIZATION10 Barrel Brewing Co.2 TownsA & J Sports CardsAesthetic Plastic SurgeryAtiyeh BrothersBeaudet Jewelry Designbeergarden.Bi-MartBrenner’s FurnitureBridgewater Fish House and Zebra BarBruce Berg PhotographyCharities Aid FoundationClaim 52 BrewingCoburg Road Car WashConnect the Dots Pediatric TherapyCornbread CafeCornucopiaDucko’s Custom Framing 2.0Dutch Bros CoffeeElk Horn BreweryEugene AirportEuphoria Chocolate Company

Excelsior Inn - Ristorante ItalianoFalling Sky BreweryFiddler’s Green Golf CenterFisherman’s MarketFred MeyerFuegoGervais Day SpaGilt+GossamerGirl Scout Troop #24761Glenwood RestaurantsGlory Bee FoodsGoldworksGreat Harvest Bread Co.Heather Mills PhotographyHole in the Wall BarbequeHop Valley BrewingHoundstooth Public HouseKathleen & Nina’s Specialty RestaurantKing Estate WineryKrogerLeRoy’s Blue Whale RestaurantLong’s Meat MarketMarket of Choice CateringMelangeMo’s Seafood (Florence)

Oakshire BrewingPacific BodyworkPastiniPaul’s Bicycle Way of LifePlank Town Brewing Co.Prime Time Sports BarRonald McDonald HouseSizzle PieStarbucks - Valley River CenterSunriver Brewing CompanySweet Life PatisserieTacovoreTacticsThe Caddis FlyThe Enchanted ForestThe Shedd InstituteThinking Tree SpiritsTokatee Golf ClubTreebeerd’s TaphouseUniversity of Oregon Alumni AssociationUrban WaxxWanderlust ToursWestraunt ConceptsWildCraft CiderWillamette Valley Vineyards

Friend-In-Kind Donors, Individuals (continued)

���

�������

��

������������ ��

������ ��

���������� �

����

�����������

�������

������� 

���

���

�������������­������� ������������������������������������­�­

�����������

�����������

��������

���

��

��

Administration Office1790 West 11th Avenue, Suite #200, Eugene, Oregon 97402541-686-2688

24-Hour Information & Helpline(541) 689-3111 or (888) 689-3111www.lookingglass.us

-Center Point School Administration Office-Riverfront School and Career Center-Counseling Program-New Roads-Station 7-Regional Crisis Center-Stepping Stone Program -Pathway Boys Program -Pathway Girls Program - Parole Revocation Diversion Program-Rural Program

At Looking Glass, we strive to build a better future for youth, adults, and families by helping them navigate the challenges of childhood, adolescence, and adulthood.

We do this by:Providing quality services to all of our clients, regardless of their age, gender, race,

color, religion, creed, political beliefs, nationality, ancestry, sexual orientation, marital status, mental or physical disabilities, or ability to pay

• Showing sensitivity and caring

• Being accountable and responsive

• Pursuing professional excellence