NORMAN ZAINUDDIN

credential

T HE PE R SON

1997 – 1999 was a tough year as the financial crisis badly stricken the economy. It was during this time the 20 years

old Norman had to forgo his studies to seek out employment in his home district of Kuantan. Without any success, he

migrated to Kuala Lumpur where he began to work as a sales assistant in an AVON Boutique.

The Long awaited opportunity came along in the year 2000 after numerous taps were made at Maxis front door. There

he stayed for 4 years as a Customer Care Consultant , a mobile data subject matter expert and a SIM coordinator as well as a

branch operation assistant on contractual basis.

At the end of the fourth year, he turned down the fifth year’s contract of employment with Maxis to accept an offer

made by EON Bank Berhad in the year 2004. Though he finally found a permanent position, his heart will always remain in the

telecommunication industry. Playing with phones, trouble shooting WAP via CSD and GPRS on a mobile device besides

successfully solve a problem faced by customers was an enjoyment.

An opportunity presents it self in the year 2006 when an offer came from a leading end-to-end mobile application

service provider – Nextnation. There a true intuitive talent from a passionate individual who loves the mobile industry emerges.

As his career peeks up not long after his employment was confirmed, another unfortunate event occurs when Norman was

knocked down by a car on his way to a client’s premises. That event had caused him dearly. A healthily fit for duty personnel

was turned frail after the accident and had to attend medical checkups and beyond every now and then disrupting his

responsibility to carry out his routine. With much regret he withdraws from any kind of full time employment until all matters

concerning the accident are settled entirely.

That time is now! As he himself phrases it …”One problem with gazing too frequently into the past is that we may

turn around to find the future has run out on us. If we are still talking about what we did yesterday, we actually haven't done

much today. Let’s not foresee the future, let us concerned with taking care of the present. God has given us no control over the

moment following... What we do today, will have an accumulated effect on all our tomorrows”.

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BACKGROUND 2000 – 2004 Maxis Communication Berhad Customer Care Consultant

2004 – 2006 EON Bank Berhad Call Centre Executive

2006 – 2010 Nextnation Interactive Sdn Bhd Business Development &

Marketing Executive

2010 – 2011 Starza Corporation Sdn Bhd Account Manager

2011 – 2015 ICE Mobile Sdn Bhd Business Dev Assistant Manager

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My Experiences

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I . C . T S U P P LY, S E R V I C E , M A I N T E N A N C E

& S O L U T I O N S P R O V I D E R T O

T H E G O V E R N M E N T

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CORPORATE B T O B & B T O C

Account and Project Management

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M O B I L E C O N T E N T & G A T E W A Y P R O V I D E R

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TESTIMONIALS

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T E ST IMONIALS

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W E A R E N O T I N A P O S I T I O N I N W H I C H W E H A V E

N O T H I N G T O W O R K W I T H . W E A L R E A D Y H A V E

C A P A C I T I E S , T A L E N T S , D I R E C T I O N ,

M I S S I O N S , A N D C A L L I N G S .

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