Arif Rahman Hakim 0606010 PENGEMBANGAN SISTEM INFORMASI PENGELOLAAN DATA GANGGUAN TELEPON RUMAH.docx

7/23/2019 Arif Rahman Hakim 0606010 PENGEMBANGAN SISTEM INFORMASI PENGELOLAAN DATA GANGGUAN TELEPON RUM

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mhgy}yedfo lbie qiwysfeffo/

;/ Shs}ijf}hdf Qioybhsfo

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qioxysyofo }ykfs fdehw hoh >

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8


10/115

Gfg hoh jionibfsdfo jiokiofh gfkfhjfof dlomhsh xfok fmf mh Q]/

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jiokkyofdfo [f}iw`fbbxfok mhdijydfdfo lbie Sfomwf Mlofbslo

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jfsfbfe qioibh}hfo/

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Qfmf gfg hoh jijyf} kfjgfwfo yjyj Q]/ ]IBDLJ Kfwy} xfok

jibhqy}h phsh" jhsh" mfo qiwfofooxf/ Jibfdydfo }fefqfo fofbhshs

}iwefmfq shs}ij qiokiblbffo mf}f kfokkyfo }ibiqlo wyjfe xfok

giwnfbfo siw}f gf}fsfo shs}ij mfwh bhokdyokfo `hshd mfo `yokshlofb/

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Gfg hoh jijgiwhdfo kfjgfwfo }io}fok qijlmibfo shs}ij"

fwsh}id}yw shs}ij" miokfo qiomidf}fo [f}iw`fbb xfok

mhdijydfdfo lbie Sfomwf Mlofbslo Mi{h}~ qfmf }feyo

6880/ Qfmf gfg hoh fdfo mhgyf} syf}y wfocfokfo mfwh efshb

}fefqfo fofbhshs sigibyjoxf" xfok dijymhfo fdfo mhgyf}

syf}y qiwfokdf} byofd %sl`}{fwi( sigfkfh qwlmyd fdehw/

GFG PDISHJQYBFO MFO SFWFO

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qiwfocfokfo shs}ij" siw}f sfwfo*sfwfo xfok jyokdho mfqf} giwkyof

gfkh qhefd Q]/ ]IBDLJ Kfwy} }iwy}fjf gfkhfoqhbl}hok/

MF@]FW QYS]FDF

61


11/115

BFJQHWFO

GFG HH

]HONFYFO QYS]FDF

7/6 Dlosiq Mfsfw Shs}ij Ho`lwjfsh

6/6/ Mi`hohsh Shs}ij

Qiokijgfokfo shs}ij mh}io}ydfo lbie qijfefjfo }io}fok dlosiq mfsfw

jiokiofh shs}ij nykf mhsiw}fh miokfo qijfefjfo }io}fok }idohd*}idohd" dlosiq"

mfo f}ywfo mfbfj qiokijgfokfo sigyfe shs}ij/ Syf}y shs}ij fmfbfe syf}y nfwhokfo diwnf mfwh qwlsimyw*qwlsimyw xfok

sfbhok giweygyokfo" giwdyjqyb giwsfjf*sfjf yo}yd jibfdydfo syf}y

dikhf}fo f}fy yo}yd jioxibisfhdfo syf}y sfsfwfo xfok }iw}io}y "

%Nlkhxfo}l" 7119(/

Qwlsimyw %qwlcimywi( mhmi`hohshdfo lbie Whcefwm @/ Oiyseib sigfkfh

giwhdy}/

Syf}y qwlsimyw fmfbfe syf}y ywy}fo*ywy}fo lqiwfsh dbiwhdfb %}ybhs

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miqfw}ijio" xfok mh}iwfqdfo yo}yd jionfjho qiofokfofo xfok siwfkfj

mfwh }wfosfdsh*}wfosfdsh ghsohs xfok }iwnfmh %Nlkhfo}l" 7119(/

Mi`hohsh shs}ij mhf}fs bighe jioidfodfo qfmf qwlsimywoxf/

Simfokdfo mi`hohsh shs}ij xfok bighe jioidfodfo qfmf ibijio f}fy

dljqloio*dljqloio qioxysyofoxf mhmi`hohshdfo sigfkfh giwhdy}>

Shs}ij fmfbfe dyjqybfo mfwh ibijio*ibijio xfok sfbhok giwho}iwfdsh

yo}yd jiocfqfh syf}y }ynyfo }iw}io}y " %Nlkhxfo}l" 7119(/

Jioywy} dfjys [igs}iws Yofgwhmkim" shs}ij fmfbfe ibijio*ibijio xfok

sfbhok giweygyokfo jijgio}yd sf}y disf}yfo f}fy lwkfohsfsh/ %Fjsxfe" ^ybdh`bh"

7119(/

Mfwh gigiwfqf mi hohsh shs}ij mhf}fs mfqf} mhshjqybdfo gfe{f shs}ij

fmfbfe dyjqybfo ibijio*ibijio xfok giwho}iwfdsh mfo sfbhok giweygyokfo yo}yd

66


12/115

jibfdydfo syf}y dikhf}fo f}fy yo}yd jioxibisfhdfo syf}y sfsfwfo mfo yo}yd

jiocfqfh syf}y }ynyfo }iw}io}y/

Yo}yd }ynyfo qijfdfhfo shs}ij mfbfj shs}ij ho`lwjfsh jfofnijio"

jlmyb shs}ij qfmf kfjgfw giwhdy} fmfbfe clo}le xfok nibfs jiokiofh eygyokfo

mfwh ibijio*ibijio xfok sicfwf giwsfjf*sfjf jijgio}yd sf}y disf}yfo xfok

mhsigy} miokfo shs}ij/ Jlmyb shs}ij mhkfjgfwdfo sigfkfh giwhdy}" >

Kfjgfw 7/6 Jlmyb Shs}ij" %Fjsxfe" ^ybdh`bh" 7119(/

Syf}y shs}ij }iwmhwh mfwh ijqf} ibijio sygshs}ij >

6/ Jfsydfo" dyjqybfo mf}f }wfosfdsh di disigyfe qioklbfefo mf}f jimhyj"

clo}leoxf qioxlw}hwfo mf}f/

7/ Qioklbfefo" yo}yd jiokiblbf sywf} dibyfw mfo sywf} jfsyd qioklbfefooxf

mhbfdydfo miokfo cfwf jfoyfb" siqiw}h jiokibljqlddfo mf}f %sywf} dibyfw

mfo sywf} jfsyd( dimfbfj kwlyq giwmfsfwdfo chwh sywf}" ol ywy} sywf} mfo

sigfkfhoxf/

3/ Dibyfwfo" jiofjqhbdfo efshb xfok mhmfqf} mfwh dikhf}fo sigibyjoxf

giwyqf ho`lwjfsh xfok mhgy}yedfo siqiw}h jiofjqhbdfo bfqlwfo %sywf} dibyfw

mfo sywf} jfsyd(/=/ Yjqfo gfbhd f}fy dlo}wlb" }iwmhwh mfwh ysyb qiwgfhdfo xfok mhgiwhdfo lbie

yoh} qiokf{fsfo jy}y mfwh hos}fosh xfok giwsfokdy}fo/

6/7/ Dfwfd}iwhs}hd Shs}ij

Syf}y shs}ij jijqyoxfh dfwfd}iwhs}hd f}fy sh`f}*sh f} }iw}io}y" xfh}y

jijqyoxfh dljqloio*dljqloio shs}ij" gf}fsfo*gf}fsfo shs}ij" bhokdyokfo byfw

shs}ij" qiokeygyok" jfsydfo shs}ij" dibyfwfo shs}ij" qioklbfefo shs}ij mfo

sfsfwfo f}fy }ynyfo shs}ij/

67


13/115

f/ Dljqloio Shs}ij

Syf}y shs}ij }iwmhwh mfwh sinyjbfe shs}ij xfok sfbhok giwho}iwfdsh" xfok fw}hoxf

sfbhok gidiwnf sfjf jijgio}yd sf}y disf}yfo/

g/ Gf}fsfo Shs}ij

Gf}fsfo syf}y shs}ij jioyonyddfo wyfok bhokdyq shs}ij/

c/ Bhokdyokfo Byfw Shs}ij

Bhokdyokfo byfw shs}ij fmfbfe sikfbf sisyf}y xfok giwfmf mhbyfw gf}fs shs}ij

xfok jijqiokfwyeh lqiwfsh shs}ij/

m/ Qiokeygyok Shs}ij

Qiokeygyok shs}ij jiwyqfdfo jimhf xfok jiokeygyokdfo fo}fwf sf}y

sygshs}ij miokfo sygshs}ij xfok bfhooxf/

i/ Jfsydfo Shs}ij

Jfsydfo shs}ij fmfbfe qioio}y dibyfwfo shs}ij/

`/ Dibyfwfo Shs}ij

Dibyfwfo shs}ij fmfbfe efshb mfwh qijwlsisfo jfsydfo shs}ij/ Dibyfwfo

shs}ij hoh mfqf} giwyqf ho`lwjfsh gfwy jfyqyo mf}f xfok fdfo mhnfmhdfo

jfsydfo shs}ij dijgfbh/

k/ Qioklbfefo Shs}ij

Qioklbfefo shs}ij fdfo jioklbfe mf}f jfsydfo xfok ofo}hoxf fdfo

jiokefshbdfo mf}f dibyfwfo/

e/ Sfsfwfo Shs}ij

Si}hfq shs}ij jijqyoxfh }ynyfo %klfb( f}fy sfsfwfo %lgnic}hpi( xfok }ibfe

mh}io}ydfo di}hdf qiwiocfoffo qijgyf}fo shs}ij/

6/3/ Dbfsh`hdfsh Shs}ij

Shs}ij mfqf} mhdbfsh`hdfo mfwh gigiwfqf symy} qfomfokfo" mhfo}fwfoxf fmfbfe

sigfkfh giwhdy}>

6/ Shs}ij mhdbfsh hdfshdfo sigfkfh shs}ij fgs}wfd %fgs}wfc} sxs}ij( mfo

shs}ij `hshd %qexshcfb sxs}ij(/

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14/115

Shs}ij fgs}wfd fmfbfe shs}ij xfok giwyqf qijhdhwfo f}fy hmi*hmi xfok }hmfd

}fjqfd sicfwf `hshd/ Simfokdfo shs}ij `hshd jiwyqfdfo shs}ij xfok fmf sicfwf

`hshd/

7/ Shs}ij mhdbfsh`hdfshdfo sigfkfh shs}ij fbfjhfe %of}ywfb sxs}ij(mfo shs}ij

gyf}fo jfoyshf %eyjfo jfmi sxs}ij(/

Shs}ij fbfjhfe fmfbfe shs}ij xfok }iwnfmh jibfbyh qwlsis fbfj" }hmfd mhgyf}

jfoyshf/ Shs}ij gyf}fo jfoyshf fmfbfe shs}ij xfok mhwfocfok jfoyshf

miokfo jibhgf}dfo ho}iwfdsh fo}fwf miokfo jisho siqiw}h shs}ij ho`lwjfsh/

3/ Shs}ij mhdbfsh`hdfshdfo sigfkfh shs}ij }iw}io}y %mi}iwjhohs}hc sxs}ij( mfo

shs}ij }hmfd }io}y %qwlgfghbhs}hc sxs}ij(/

Shs}ij }iw}io}y giwlqiwfsh miokfo }hokdfe bfdy xfok symfe mfqf} mhqwimhdsh

siehokkf dibyfwfo mfwh shs}ij mfqf} mhwfjfbdfo/ Shs}ij }hmfd }io}y fmfbfe

shs}ij xfok dlomhsh jfsf miqfooxf }hmfd mfqf} mhqwimhdsh dfwiof

jiokfomyok yosyw qwlgfghbh}fs/

=/ Shs}ij mhdbfsh`hdfshdfo sigfkfh shs}ij }iw}y}yq %cblsim sxs}ij ( mfo shs}ij

}iwgydf %lqio sxs}ij(/

Shs}ij }iw}y}yq jiwyqfdfo shs}ij xfok }hmfd giweygyokfo mfo }hmfd

}iwqiokfwye miokfo bhokdyokfo byfwoxf" gidiwnf sicfwf l}ljf}hs }foqf fmf

}ywy} cfjqy} }fokfo mfwh qhefd byfwoxf/ Simfokdfo shs}ij }iwgydf fmfbfe

shs}ij xfok giweygyokfo mfo }iwqiokfwye miokfo bhodyokfo byfwoxf" shs}ij

hoh jioiwhjf jfsydfo mfo jiokefshbdfo dibyfwfo yo}yd bhokdyokfo f}fy

sygshs}ij xfok bfhooxf/

6/=/ Mi`hohsh Ho`lwjfshHo`lwjfsh jiwyqfdfo syf}y efb xfok sfokf} mhgy}yedfo mh mfbfj syf}y

lwkfohsfsh f}fyqyo hos}fosh giwmfsfwdfo digy}yefo jfofnijio jfshok*jfshok/

Ho`lwjfsh mhmi`hohshdfo sigfkfh giwhdy} >

Ho`lwjfsh fmfbfe mf}f xfok symfe mhlbfe" mhgio}yd" f}fy mhjfohqybfsh

sisyfh miokfo diqiwbyfo }iw}io}y" %Fjsxfe" ^ybdh`bh" 7119(/

6=


15/115

Ho`lwjfsh fmfbfe mf}f xfok mhlbfe jionfmh gio}yd xfok bighe giwkyof

mfo bighe giwfw}h gfkh xfok jioiwhjfoxf" %Nlkhxfo}l" 7119(/

Mfwh dimyf qiokiw}hfo }iwsigy} mfqf} mhshjqybdfo gfe{f ho`lwjfsh fmfbfe

mf}f xfok si}ibfe mhlbfe f}fy mhqwlsis" jiokefshbdfo ho`lwjfsh xfok jijhbhdh

ohbfh mfo bighe giwjfo`ff} gfkh qiokkyofoxf/

6/9/ Shdbys Ho`lwjfsh

Mf}f jiwyqfdfo gio}yd xfok jfshe jio}fe xfok gibyj mfqf} giwciwh}f

gfoxfd" siehokkf qiwby mhlbfe bighe bfony}/ Mf}f mhlbfe jibfbyh syf}y jlmib yo}ydjiokefshbdfo ho`lwjfsh miokfo jiokkyofdfo syf}y jlmib }iw}io}y/

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Mf}f xfok mhlbfe jibfbyh syf}y jlmib jionfmh ho`lwjfsh" qioiwhjfdijymhfo jioiwhjf ho`lwjfsh }iwsigy}" jijgyf} syf}y diqy}ysfo mfo jibfdydfo

}homfdfo" xfok giwfw}h jiokefshbdfo syf}y }homfdfo xfok bfho xfok fdfo jijgyf}

sinyjbfe mf}f dijgfbh/ Mf}f }iwsigy} fdfo mh}fokdfq sigfkfh hoqy}" mhqwlsis

dijgfbh bi{f} syf}y jlmib mfo si}iwysoxf jijgio}yd syf}y shdbys/

6/0/ Ohbfh Ho`lwjfsh

Jfo`ff} ho`lwjfsh fmfbfe yo}yd jijgfo}y jijgiwh dinibfsfo mfwh sisyf}y

di}hmfdqfs}hfo f}fy yo}yd jiokywfokh di}hmfdqfs}hfo }iwsigy}" siehokkf jfoyshf

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16/115


17/115

Di}iqf}fo {fd}y jiwyqfdfo dfwfd}iwhs}hd ho`lwjfsh bfhooxf xfok

qio}hok/ Gydfo efoxf giwohbfh gfwy f}fy bfjf" }i}fqh }iqf} {fd}y f}fy

si}hmfdoxf sff} ho`lwjfsh mhqiwbydfo/ Diomf}hqyo ho`lwjfshoxf fdywf}

}i}fqh dfbfy mh}iwhjfoxf f}fy mhdi}feyhoxf }iwbfjgf} }io}y sfnf symfe }hmfd

giwkyof/ Fdywfsh sfnf }hmfdbfe cydyq/ Ghbf ho`lwjfsh mhqiwbydfo si{fd}y*

{fd}y jfdf mhefwfqdfo ho`lwjfsh }iwsigy} mfqf} mhsimhfdfo siciqf} {fd}y

xfok mhqiwbydfo/ Siqiw}h efboxf qfmf `fd}lw di}ibh}hfo" di}iqf}fo {fd}y

mfwh syf}y ho`lwjfsh qyo sfokf} }iwkfo}yok diqfmf diqiwbyfo fdfo

ho`lwjfsh xfok giwsfokdy}fo/

3/ Dibiokdfqfo

Dfmfok*dfmfok jfofniw jiokefmfqh syf}y diqy}ysfo xfok efwys

mhgyf} miokfo ho`lwjfsh xfok }ibh}h" {fd}y xfok }iqf}" }i}fqh ho`lwjfshoxf

}hmfd biokdfq/ Clo}le ho`lwjfsh xfok }hmfd biokdfq cydyq gfoxfd/

Jhsfboxf silwfok jfofniw jiomfqf} yokmfokfo wfqf}/ Niohs mfo jfsfbfe

wfqf} jfshe hokf}" nfj mfo efwh wfqf} qyo jfshe mfqf} mhhokf}/ ]i}fqh

dfwiof yomfokfo }hmfd mhgf{f jfdf }ijqf} wfqf} mhsibiokkfwfdfo }hmfd

mhhokf}/ H}y sfbfe sf}y clo}le simiwefof di}hmfdbiokdfqfo ho`lwjfsh/

Siwhok dfbh dikhf}fo ghsohs xfok jijiwbydfo qiokfjghbfo diqy}ysfo

sicfwf ciqf} jionfmh }iw}yomf efoxf dfwiof dywfok biokdfqoxf ho`lwjfsh

xfok fmf/

=/ Whokdfs

Ho`lwjfsh xfok giwohbfh yo}yd jfofniw fmfbfe ho`lwjfsh xfok

whokdfs mfo bfoksyok jiokiofh sfsfwfo xfok mhqiwbydfo % }l }ei qlho} (/Bfqlwfo xfok mhgiwhdfo eiomfdbfe whokdfs mfo nibfs" }hmfd giw}ibi*}ibi mfo

giwbighefo" gfhd mfbfj hsh jfyqyo gfefsfoxf/

Ho`lwjfsh xfok giwohbfh bighe ciomiwyok giwsh`f} siqiw}h syf}y

dishjqybfo" mfo fdfo bighe nibfs mfo giwohbfh }hokkh ghbf mfqf} mhsiw}fh

miokfo gfkfo" kwf`hd" }fgib mfo gio}yd sf}hs}hd bfhooxf/

9/ Disisyfhfo

6;


18/115

Ho`lwjfsh xfok giwohbfh }hokkh }io}y sfnf jijqiwsxfwf}dfo qybf

yosyw dibhjf xfh}y sisyfh % wibipfo (/ Ho`lwjfsh eiomfdbfe sisyfh miokfo

diqiwbyfo qidiwnffo f}fy diqiwbyfo jfofnijio/

Ho`lwjfsh eiomfdbfe sisyfh % wibipfo ( miokfo }ynyfo xfok fdfo

mhcfqfh/ Mf}f xfok sfjf siwhok dfbh qiwby mhlbfe sicfwf giwgimf yo}yd

jijqiwlbie ho`lwjfsh xfok sisyfh miokfo diqiwbyfo yoh} jfshok*jfshok/

Syf}y ho`lwjfsh mfqf} mhdf}fdfo giwohbfh ghbf jijqyoxfh bhjf yosyw

dfwd}iwhs}hd siqiw}h }iwsigy} mhf}fs/ ]hokkh f}fy wiomfeoxf ohbfh }iwkfo}yok diqfmf

dljqlshsh f}fy kfgyokfo ohbfh dibhjf yosyw mfo jiwf}foxf ohbfh jfshok*jfshokyosyw giwsfokdy}fo/

6/;/ Mi`hohsh Shs}ij Ho`lwjfsh

Mfwh gigiwfqf mi`hohsh jiokiofh shs}ij mfo ho`lwjfsh xfok }ibfe

mhnibfsdfo mhf}fs" jfdf Shs}ij Ho`lwjfsh mfqf} mhmi`hohshdfo sigfkfh giwhdy} >

Shs}ij Ho`lwjfsh fmfbfe syf}y shs}ij mh mfbfj syf}y lwkfohsfsh xfok

jijqiw}ijydfo digy}yefo qioklbfefo }wfosfdsh efwhfo" jiomydyok

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mhqiwbydfo " %Nlkhxfo}l" 7119(/

Shs}ij ho`lwjfsh fmfbfe qiokf}ywfo mf}f" lwfok mfo }idolblkh ho`lwjfsh

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jioximhfdfo sigfkfh ly}qy} ho`lwjfsh xfok mhqiwbydfo yo}yd jiomydyok

lwkfohsfsh" %[eh}io" Ni``wix" 711=(/

Shs}ij ho`lwjfsh jiwyqfdfo syf}y shs}ij xfok sfbhok gfwdfh}fo mfo

giwho}ikwfsh sf}y sfjf bfho mfo giw}ynyfo yo}yd jioximhfdfo ho`lwjfsh yo}yd

jiomydyok lqiwfsh" jfofnijio mfo `yoksh qiokfjghbfo diqy}ysfo mfbfj syf}y

lwkfohsfsh/

6/5/ Dljqloio mfo Dikhf}fo Shs}ij Ho`lwjfsh

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19/115

Mfbfj sigyfe shs}ij ho`lwjfsh }iwmfqf} dljqloio*dljqloio xfok

giw`yoksh sigfkfh qiomydyok" dljqloio*dljqloio }iwsigy} mhfo}fwfoxf fmfbfe

sigfkfh giwhdy}>

6/ Jfoyshf"siqiw}h lqiwf}lw" qijhjqho shs}ij ho`lwjfsh mfo sigfkfhoxf/

7/ Efwm{fwi %Qiwfokdf} Diwfs(" }iwmhwh mfwh dljqy}iw" qiwh`iwfb mfo nfwhokfo/

3/ Sl`}{fwi %Qiwfokdf} Byofd(" jiwyqfdfo dyjqybfo qiwho}fe f}fy `yoksh

xfok mh}ybhs miokfo f}ywfo }iw}io}y yo}yd jijiwho}fedfo dljqy}iw

jibfdsfofdfo }ykfs }iw}io}y/

=/ Mf}f" jiwyqfdfo dljqloio mfsfw mfwh ho`lwjfsh xfok fdfo mhqwlsis bighe

bfony} yo}yd jiokefshbdfo ho`lwjfsh/

9/ Qwlsimyw" siqiw}h mldyjio}fsh qwlsimyw f}fy qwlsis shs}ij" gydy qioyo}yo

lqiwfshlofb %fqbhdfsh( mfo }idohs/

Sibfho dljqloio*dljqloio xfok }iwmfqf} mfbfj shs}ij ho`lwjfsh" nykf

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f/ Hoqy}" syf}y mf}f" gfhd }ids f}fy fokdf xfok mhjfsydfo dimfbfj syf}y

shs}ij ho`lwjfsh yo}yd qioxhjqfofo f}fy qijqwlsisfo jibfbyh `lwjybhw"

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g/ Qwlsis" dikhf}fo*dikhf}fo xfok jiokfbhedfo mfo jiokygfe mf}f mfbfj

syf}y shs}ij ho`lwjfsh/ Ghsf giwyqf jfoyfb f}fy l}ljf}hs/

c/ Ly}qy}" ho`lwjfsh xfok mhdhwhj diqiokkyof jibfbyh shs}ij ho`lwjfsh

jibfbyh cfwf ho}wfoi}" ids}wfoi} f}fy {ig qfmf bfqlwfo ci}fdfo" bfxfw

mhsqbfx f}fy jibfbyh wfmhl/

m/ Qioxhjqfofo" syf}y dikhf}fo yo}yd jijibhefwf mfo jioxhjqfo mf}f/

i/ Yjqfo Gfbhd" syf}y gio}yd shs}ij clo}wlb %clo}wlb sxs}ij(/

`/ Dlo}wlb" syf}y fd}h`h}fs yo}yd jionfjho gfe{f shs}ij ho`lwjfsh }iwsigy}

giwnfbfo sisyfh miokfo xfo mhefwfqdfo/

7/6/8 Niohs*niohs Shs}ij Ho`lwjfsh

Shs}ij ho`lwjfsh mhdijgfokdfo yo}yd }ynyfo xfok giwgimf*gimf"

}iwkfo}yok digy}yefo ghsohs %Diomfbb fom Diomfbb" 7117(/

f/ ]wfosfc}hlo Qwlcisshok Sxs}ij

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20/115

]wfosfc}hlo qwlcisshok sxs}ij fmfbfe shs}ij ho`lwjfsh xfok

}iwdljqy}iwhsfsh xfok mhdijgfokdfo yo}yd jijqwlsis mf}f*mf}f nyjbfe

gisfw yo}yd }wfosfdsh ghsohs wy}ho/

g/ L``hci Fy}ljf}hlo Shs}ij mfo Dol{bimki [lwd Sxs}ij

L` hci Fy}ljf}hlo Shs}ij mfo Dol{bimki [lwd Sxs}ij fmfbfe

sigyfe shs}ij ho`lwjfsh xfok jiomydyok fd}hph}fs dfo}lw ghsohs sicfwf

byfs xfok jioximhfdfo fbhwfo diwnf xfok mhqiwgfhdh mhfo}fwf qfwf qidiwnf/

c/ Shs}ij Ho`lwjfsh Jfofnijio

Shs}ij Ho`lwjfsh Jfofnijio fmfbfe sigyfe shs}ij ho`lwjfsh xfok

symfe }iwdljqy}iwhsfsh xfok gidiwnf dfwiof fmfoxf ho}iwfdsh fo}fwf

jfoyshf mfo cljqy}iw/

m/ Michshlo Syqqlw} Sxs}ij

Michshlo Syqqlw} Sxs}ij fmfbfe sigyfe shs}ij ho`lwjfsh xfok

jijgfo}y jiokhmio}h hdfsh disijqf}fo qijgyf}fo diqy}ysfo f}fy

jioximhfdfo ho`lwjfsh yo}yd jijgfo}y qijgyf}fo diqy}ysfo/

i/ Shs}ij Febh mfo Diciwmfsfo Gyf}fo

Shs}ij Febh mfo Diciwmfsfo Gyf}fo fmfbfe syf}y dibfs xfok sfokf}

sqichfb xfok mhgyf} simijhdhfo wyqf siehokkf ghsf mhqwfd}hdfo yo}yd

mhkyofdfo mfbfj ghsohs sigfkfh fdhgf} mfwh sijfdho gfoxfdoxf qiwfokdf}

diwfs mfo qiwfokdf} byofd siqiw}h cljqy}iw qwhgfmh mfoseibbshs}ij febh/

`/ Kwlyq Michshlo Syqqlw} Sxs}ij mfo Cljqy}iw Syqqlw}im Clbbfglwf}hpi[lwd Sxs}ijs

Kwlyq Michshlo Syqqlw} Sxs}ij mfo Cljqy}iw Syqqlw}im

Clbbfglwf}hpi [lwd Sxs}ijs mh kyfofdfo mh wyfokfo deysys xfok

mhbiokdfqh miokfo sinyjbfe dlo`hkywfsh xfok giwgimf*gimf"

jijyokdhodfo fokkl}f dibljqld giwho}iwfdsh miokfo qiomydyok

ibid}wlohd" siwhokoxf mfbfj gio}yd qiwfokdf} byofd deysys mfo syf}y

`fshbh}f}lw dibljqhd deysys/

71


21/115

k/ Iuicy}hpi Syqqlw} Sxs}ijs

Iuicy}hpi Syqqlw} Sxs}ijs fmfbfe shs}ij cljqy}iw xfok

jijgfo}y qfwf idsidy}h` jiokf}yw ho}iwfdsh jiwidf miokfo bhokdyokfo

ids}iwofb" miokfo jioximhfdfo mydyokfo dljyohdfsh mfo kwf`hd/

7/ Dlosiq Mfsfw Jfofnijio Shs}ij Ho`lwjfsh

7/7/6/ Jfofnijio

Jfofnijio mfqf} mhmi`hohshdfo sigfkfh giwhdy}>

Jfofnijio fmfbfe qwlsis dikhf}fo jiokiblbf syjgiw mfxf jfoyshf"

jf}iwhfb" mfo ji}lmi giwmfsfwdfo `yoksh*`yoksh jfofnijio fkfw }ynyfomfqf} }iwcfqfh sicfwf i`hshio mfo i`id}h`" %Fjsxfe" ^ybdh`bh" 7119(/

7/7/7/ ]hokdf} Jfofnijio

Mfbfj lwkfohsfsh }iwmfqf} }hokdf}fo*}hokdf}fo jfofnijio" sigfkfh ydywfo

}hokkh wiomfeoxf }hokdf} dibljqld qhjqhofooxf/ Dfwiof lwkfohsfsh }iwgfkh mfbfj

yoh}*yoh} diwnf" jfdf }hokdf}fo }iwsigy} jiwyqfdfo nykf }hokdf} yoh} diwnf/ ]hokdf}

}iwsigy} yjyjoxf }iwmhwh mfwh }hokdf}fo jfofnijio bhoh f}fs % }lq jfofkijio}("

jfofnijio bhoh }iokfe %jhmmbi jfofkijio}( mfo jfofnijio bhoh gfe{f %bl{iw

jfofkijio}(/

Kfjgfw 7/3 ]hokdf} Jfofnijio" %Fjsxfe" ^ybdh`bh" 7119(/

Dikhf}fo jfofnijio bhoh qyocfd fmfbfe jij`lwjybfshdfo qiwiocfoffo

mfo s}wf}ikh/ ]hokdf} jfofnijio hoh giwlwhio}fsh qfmf jfsf miqfo lwkfohsfsh mfo

jiohonfy efshb diwnf mfo qiocfqfhfo }ynyfo lwkfohsfsh sicfwf yjyj mfo

jioxibywye/ ]ykfs*}ykfs qfmf }hokdf} hoh }iwy}fjf jiokdllwmhofshdfo

disibywyefo yqfxf lwkfohsfsh mfo eygyokfo miokfo bfho*bfho lwkfohsfsh mfo

jfsxfwfdf}/

76


22/115

Jfofnijio bhoh }iokfe giw}ykfs jiohonfy efshb mfbfj lwkfohsfsh mfo

miokfo dikhf}fo*dikhf}fo qiokf{fsfo xfok jiokkiwfddfo lwkfohsfsh jiocfqfh

sfsfwfo/ Jfofnijio qfmf bhoh hoh bighe giwlwhio}fsh qfmf jfsfbfe*jfsfbfe

qibf}hefo qiwslofb" qiw}hjgfokfo }iwefmfq qiwslofb" qiokfmffo qiwfbf}fo mfo

gfefo" mfo bfho*bfho xfok giweygyokfo miokfo jfsfbfe*jfsfbfe dwh}hs mfbfj

jiocfqfh digiwefshbfo dhoiwnf/

Qfmf jfofnijio bhoh gf{fe }iwmfqf} nyjbfe jfofniw xfok gfoxfd" sisyfh

miokfo gio}yd qhwfjhmf lwkfohsfsh xfok jfdho jijgisfw di gf{fe/ ]hokdf} hoh

mhsigy} nykf }hokdf} jfofnijio lqiwfshlofb/ ]ykfs qio}hokoxf fmfbfe jiokf{fshmfo jiokf}yw qiwslofb giwdi}iwfjqhbfo }idohs f}fy dfwxf{fo ghfsf/ Qfwf jfofniw

qfmf }hokdf} hoh jiokysfefdfo fkfw qidiwnffo mhbfdsfofdfo sisyfh qwlsimyw mfo

ji}lmi xfok symfe mh}io}ydfo" siehokkf qidiwnffo mfqf} mhsibisfhdfo sisyfh

wiocfof" sisyfh nfm{fb {fd}y" eygyokfo jfoyshf" qijghfxffo mfo qiokf{fsfo

dyfbh}fs/

7/7/3/ @yoksh Jfofnijio

Yo}yd jiocfqfh }ynyfooxf" lwkfohsfsh jijiwbydfo mydyokfo jfofnijio

miokfo giwgfkfh `yokshoxf xfok mhsisyfhdfo miokfo digy}yefo lwkfohsfsh

jfshok*jfshok/ Dikhf}fo `yoksh*`yoksh }iwsigy} jijiwbydfo mf}f mfo ho`lwjfsh"

mfo fdfo jiokefshbdfo mf}f mfo ho`lwjfsh qybf/ Gigiwfqf `yoksh jfofnijio

qldld fmfbfe>

f/ Qiwiocfoffo

Giwdfh}fo miokfo qioxysyofo }ynyfo mfo jionfgfwdfooxf mfbfj gio}yd

qiwiocfoffo yo}yd jiocfqfh }ynyfo }iwsigy}/

g/ Qioklwkfohsfshfo

Giwdfh}fo miokfo qiokibljqldfo qiwsloib mfo }ykfsoxf yo}yd jionfbfodfo

qidiwnffo sisyfh }ykfs mfo jhshoxf/

c/ Qiokf}ywfo qiwsloib

Giwdfh}fo miokfo dikhf}fo ghjghokfo mfo qiokf}ywfo diwnf qiwsloib yoh}

jfshok*jfshok jfofnijio/

m/ Qiokfwfefo

77


23/115

Giwdfh}fo miokfo dikhf}fo jibfdydfo qiokfwfefo*qiokfwfefo" }ykfs*}ykfs

mfo hos}wydsh/

i/ Qiokf{fsfo

Giwdfh}fo miokfo qijiwhdsffo yo}yd jioio}ydfo sfjqfh sinfye jfof

dijfnyfo xfok mhcfqfh mfo jibfdydfo dlwidsh gfkh qibfdsfoffo xfok gibyj

}iwsibisfhdfo sisyfh wiocfof/

7/7/=/ Mi`hohsh Jfofnijio Shs}ij Ho`lwjfsh

Jfofnijio Shs}ij Ho`lwjfsh %JSH( giwfsfb mfwh df}f Jfofkijio} l`

Ho`lwjf}hlo Sxs}ij xfok bf~hj mhshokdf} JSH/ Fmfqyo mi`hohsh mfwh JSH fmfbfe>

JSH fmfbfe jf}f dybhfe xfok jijqibfnfwh cfwf*cfwf jiokiblbf qidiwnffo

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qwhoshq*qwhoshq jfofnijio" %Fjsxfe" ^ybdh`bh" 7119(/

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jfofnijio fkfw }ynyfo mfqf} }iwcfqfh sicfwf i`hshio mfo i`id}h` jfdf mhsigy}

Jfofnijio Shs}ij Ho`lwjfsh %JSH(/

7/7/9/ Wyfok Bhokdyq Qidiwnffo Jfofnijio Shs}ij Ho`lwjfsh

Qidiwnffo JSH giwdijgfok jibfbyh ijqf} qwlsis sisyfh miokfo

qiwdijgfokfo fbf} qioklbfe mf}f xfh}y ~fjfo JSH>

6/ Mhdiwnfdfo sicfwf jfoyfb

7/ Mhdiwnfdfo miokfo fbf} jisho jfoyfb3/ Mhdiwnfdfo miokfo fbf} jisho ibid}whd

=/ Mhdiwnfdfo miokfo ibid}whd %dljqy}iw(

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mhfkwfj giwhdy} hoh>

73


24/115

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25/115

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gfcd*yq gfhd sigfkfh gyd}h fmjhohs}wf}h` f}fyqyo sigfkfh gyd}h eydyj }iw}ybhs

ghbf }iwnfmh disfbfefo qfmf dljqy}iwhsfsh mf}f giwsfokdy}fo yo}yd qioklbfefo

jionfmh ho`lwjfsh mfbfj qidiwnffo shs}ij ho`lwjfsh/

Qioklbfefo mf}f jionfmh ho`lwjfsh mhsigy} nykf sigfkfh qwlsis

}wfos`lwjfsh" f}fy jfohqybfsh mf}f jionfmh ho`lwjfsh/ Gio}yd qioklbfefooxfmfqf} }iwmhwh mfwh dbfsh`hdfsh" slw}hw" dfbdybfsh" mfo qioxhjqybfo/ Fbf} qioklbfeoxf

mfqf} mhdibljqlddfo jionfmh fbf} qioklbfe jfoyfb" jisho jfoyfb" jisho

ibid}whd" mfo dljqy}iw/

Efshb qioklbfefo mf}f fmfbfe ho`lwjfsh xfok giwgio}yd bfqlwfo" jlmib

misdwhq}h`" mfo gio}yd s}f}hs}hd/

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giwsh`f} s}wf}ikhs/

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qiwsfhokfo" mh jfof si}hfq dikhf}fo jijiwbydfo mydyokfo mf}f mfo ho`lwjfsh/

3/ Eygyokfo Ho`lwjfsh Miokfo Jfofnijio

Jfofnijio jijgy}yedfo ho`lwjfsh yo}yd jiomydyok qiokfjghbfo

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diqy}ysfo jfofnijio ghsf mhmfqf}dfo mfwh ho`lwjfsh ids}iwofb mfo ho`lwjfsh

ho}iwofb/

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26/115

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lbie shs}ij ho`lwjfsh mfqf} jiokiof mfo giwkyof gfkh jfofnijio" jfdf fofbhs

shs}ij efwys jioki}feyh digy}yefo ho`lwjfsh xfok mhhokhodfo lbie jfofnijio/

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xfok mhfjghboxf/ Sibfony}oxf gfkfhjfof }hqi ho`lwjfsh xfok mhgy}yedfo lbie

jfofnijio nykf efwys mhdi}feyh/ Fdehwoxf mhefwfqdfo ho`lwjfsh xfok mhefshbdfo

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jfofnijio/

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mhbhef} mfwh kfjgfw giwhdy} hoh>

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}iwsfwhok %}iw`hb}iw( f}fy bighe whokdfs/

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27/115

=/ Dlosiq Mfsfw Mf}f

=/6/ Mi`hohsh Mf}f

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28/115

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7/ Mf}f ids}iwofb

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mh byfw lwkfohsfsh h}y siomhwh/

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29/115

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mhqiwkyofdfo sigfkfh gfefo qiokhokf}" gyd}h" qiokfjghb diqy}ysfo" bfqlwfo"

ho`lwjfsh" qioibh}hfo" qiwiocfoffo" qiohbfhfo" qiokf{fsfo" mfo bfho*bfho/

7/ Mf}f Efshb qioibh}hfo

Efshb qioibh}hfo jiwyqfdfo mf}f xfok qio}hok gfkh lwkfohsfsh/ Efshb

qioibh}hfo ciomiwyok mhsigy} mf}f" dfwiof yo}yd mfqf} mhkyofdfo bighe bfony}

lbie yoh}*yoh} %`yoksh( lwkfohsfsh sicfwf sqish`hd jfshe efwys mhygfe }iwbighe

mfeyby gio}ydoxf sisyfh miokfo diqiwbyfo/

3/ Mf}f bhokdyokfo

Mf}f qio}hok yo}yd diqiwbyfo qidiwnffo jfofniw mfbfj jijgyf}

diqy}ysfo mfo jiokiwnfdfo `yoksh*`yoksh jfofnijio bfhooxf siqiw}h

qiwiocfoffo" qiokfokkfwfo" qiokf{fsfo" ipfbyfsh f}fy bfho*bfhooxf" fmfbfe

mf}f bhokdyokfo/ Qiokiw}hfo mf}f bhokdyokfo hoh sfokf} byfs" xfh}y jiokiofh

sijyf ghmfok xfok giwdfh}fo miokfo dikhf}fo lwkfohsfsh mfo xfok mfqf}

jijqiokfwyeh dikhf}fo lwkfohsfsh/ Mf}f }iwsigy} gfoxfd }iwmfqf} qfmf jimhf

ci}fd siqiw}h gydy" gydy wi`iwiosh" jfnfbfe" dlwfo" mfo bfho*bfho/

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qidiwnffo jfofnijio mfo qidiwnffo lqiwfshlofb fmfbfe gfefo*gfefo

qiwf}ywfo/

7/9 Qiokijgfokfo Shs}ij Ho`lwjfsh

Qiokijgfokfo syf}y shs}ij giwfw}h jioxysyso syf}y shs}ij xfok gfwy

yo}yd jiokkfo}hdfo shs}ij xfok bfjf sicfwf disibywyefo f}fy jijqiwgfhdh

shs}ij xfok }ibfe fmf/ Qiokijgfokfo shs}ij hoh }iwmhwh f}fs simiwi}fo dikhf}fo

xfok mfqf} mhdibljqldfo jionfmh gigiwfqf }fefqfo/ ]fefqfo*}fefqfo }iwsigy}

xfh}y fo}fwf bfho qiwjybffo shs}ij" fofbhshs shs}ij" misfho shs}ij" hjqbijio}fsh

shs}ij %[eh}}io" Ni``wix" 711=( >

f/ Qiwjybffo Shs}ij

Qiwjybffo shs}ij fmfbfe qiwiocfoffo f{fb yo}yd sigyfe fd}h`h}fs xfok

jiomi`hohshdfo bhokdyq" }ynyfo" nfm{fb mfo fokkfwfo ghsohs f{fb/

g/ Fofbhshs Shs}ij

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jiosqish`hdfshdfo qiwsxfwf}fo mfo qwhlwh}fs ghsohs yo}yd slbysh/

c/ Misfho Shs}ij

Misfho shs}ij fmfbfe sqish`hdfsh f}fy dlos}wydsh slbysh xfok }idohs mfo

giwgfshs cljqy}iw yo}yd qiwsxfwf}fo ghsohs xfok mhhmio}h`hdfshdfo mfbfjfofbhshs shs}ij/

m/ Hjqbijio}fsh Shs}ij

Hjqbijio}fsh shs}ij fmfbfe sqish hdfsh f}fy dlos}wydsh" hos}fbfsh"

qiokynhfo mfo qiokhwhjfo shs}ij di mfbfj qwlmydsh %fw}hoxf qwlmydsh

siefwh*efwh(

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Shs}ij xfok gfhd fmfbfe shs}ij xfok sibfby jioxisyfhdfo miokfo

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jioyny qfmf difmffo xfok bighe gfhd/

7/9/6/ Fofbhshs Shs}ij

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di mfbfj gfkhfo*gfkhfo dljqloiooxf miokfo jfdsym yo}yd

jiokhmio}h`hdfsh mfo jiokipfbyfsh qiwjfsfbfefo*qiwjfsfbfefo"

disijq}fo*disijqf}fo" efjgf}fo*efjgf}fo xfok }iwnfmh mfo digy}yefo*

digy}yefo xfok mhefwfqdfo siehokkf mfqf} mhysybdfo qiwgfhdfo*qiwgfhdfooxf" %Nlkhxfo}l" 7119(/

Qfmf mfsfwoxf" fofbhshs shs}ij jiwyqfdfo qwlsis yo}yd jijfefjh shs}ij

xfok fmf" dijymhfo jiokhmio}h`hdfsh jfsfbfe mfo jiocfwh slbyshoxf/ Fofbhshs

shs}ij jijhbhdh }ynyfo yo}yd jioki}feyh shs}ij sicfwf mi}fhb sigfkfh qimljfo

yo}yd jibfony}dfo qwlsis qiokijgfokfooxf/

]fefq fofbhshs shs}ij mhbfdydfo si}ibfe }fefq qiwiocfoffo shs}ij %sxs}ij

qbfoohok( mfo sigibyj }fefq misfho shs}ij %sxs}ij mishko(/ ]fefq fofbhshs

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fdfo jioxigfgdfo nykf disfbfefo mh}fefq sibfony}oxf/

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efwys mhbfdydfo lbie fofbhs shs}ij sigfkfh giwhdy} %Nlkhxfo}l" 7119( >

6/ Hmio}h`x" xfh}y jiokhmio}h`hdfsh jfsfbfe

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qiw}foxffo xfok mhhokhodfo yo}yd mhqicfedfo/ Qfmf

}fefq fofbhshs shs}ij" bfokdfe qiw}fjf xfok efwys

mhbfdydfo lbie fofbhs shs}ij fmfbfe jiokhmio}h`hdfsh

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7/Yomiws}fom" jijfefjh diwnf mfwh shs}ij xfok fmf

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sicfwf }iwhoch gfkfhjfof shs}ij xfok fmf giwlqiwfsh/

Yo}yd jijqibfnfwh lqiwfsh mfwh shs}ij hoh mhqiwbydfo

mf}f xfok mfqf} mhqiwlbie miokfo cfwf jibfdydfo

qioibh}hfo" qioibh}hfo hoh sh`f}oxf fmfbfe qioibh}hfo

qiomfeybyfo %qwibhjhofwx sywpix(/

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mhbfdydfo" xfh}y sigfkfh giwhdy}>

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{f{focfwf" nfm{fb lgsiwpfsh" nfm{fb qiokf}ywfo

sfjqib(

* Jijgyf} qioykfsfo qioibh}hfo

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mhqiwlbie mfwh efshb qioibh}hfo xfok }ibfe mhbfdydfo/

Jiokfofbhshs efshb qioibh}hfo siwhok sybh} mhbfdydfo lbie

fofbhs shs}ij xfok gfwy mhdfwiofdfo fofbhs shs}ij xfok

gfwy jioclgf yo}yd jijicfedfo jfsfbfe }foqf

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jfofnijio fmfbfe >

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digy}yefo/ Yo}yd h}y fofbhshs mhqiwbydfo yo}yd jijqiwgfhdh shs}ij

siehokkf mfqf} giw`yoksh sisyfh miokfo digy}yefo/

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bhokdyokfo siehokkf mhqiwbydfo fmfoxf jlmh hdfsh f}fy }fjgfefo

shs}ij ho`lwjfsh yo}yd jiomydyok lwkfohsfsh/

3/ Jiokhjqbijio}fshdfo hmi f}fy }idolblkh gfwy/

=/ Jiohokdf}dfo qiw`lwjfosh shs}ij sicfwf disibywyefo/

7/9/7/ Misfho Shs}ij

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7119(/

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%Nlkxhfo}l" 7119(/

Miokfo mijhdhfo misfho shs}ij mfqf} mhfw}hdfo sigfkfh syf}y qwlsis yo}yd

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hos}fosh f}fy lwkfohsfsh/

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shs}ij fmfbfe>

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3/ Qiwshfqfo yo}yd wfocfok gfokyo hjqbijio}fsh/

=/ Jiokkfjgfwdfo gfkfhjfof syf}y shs}ij mhgio}yd/

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6/ Misfho shs}ij efwys giwkyof" jymfe mhqfefjh mfo ofo}hoxf jymfe

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miokfo xfok }ibfe mhmi`hohshdfo qfmf }fefq qiwiocfoffo shs}ij xfok

mhbfony}dfo qfmf }fefq fofbhshs shs}ij/

3/ Misfho shs}ij efwys i`hshio mfo i`id}h yo}yd mfqf} jiomydyok

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diqy}ysfo xfok fdfo mhbfdydfo lbie jfofnijio" }iwjfsyd }ykfs*}ykfs

xfok }hmfd mhbfdydfo lbie dljqy}iw/

=/ Misfho shs}ij efwys mfqf} jijqiwshfqdfo wfocfok gfokyo xfok

}iwhoch yo}yd jfshok jshok dljqloio mfwh shs}ij ho`lwjfsh xfok

jibhqy}h mf}f mfo ho`lwjfsh" shjqfofo mf}f" ji}lmi*ji}lmi" qwlsimyw*

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qiokiomfbhfo ho}iwo/

0/ Ji}lmi Qiokijgfokfo Qiwfokdf} Byofd

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g/ Qijiwhdsffo Qiomfeybyfo %Qwibhjhofwx Hopis}hkf}hlo (

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qfmf shs}ij xfok simfok giwnfbfo/

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giwdfh}fo miokfo shs}ij xfok simfok giwnfbfo/

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wyfok bhokdyq xfok fdfo dh}f fofbhshs shs}ijoxf/

7/ Ipfbyfsh dibfxfdfo

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* Ipfbyfsh Lqiwf}hlofb

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mfqf} jijioyeh digy}yefo lqiwfshlofb/

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g(/Blkhcfb fofbxshs % HQLSC(

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c(/ Jijhbhe slbysh f}fy qwlxid %jiwfocfok(

7/ Qiwfocfokfo Sicfwf ]iwqiwhoch >

f(/ Jiosqish`hdfshdfo qiwfocfokfo `hshd %QQMSE( >

* Qiwfocfokfo Ysiw Ho}iw`fci

Qwlsis hoh yo}yd jiwfocfok }fjqhbfo xfok fdfo mhkyofdfo mfbfj

shs}ij xfok gfwy/

* Qiwfocfokfo gfshs mf}f

* Qiwfocfokfo mfo jijqiwlbie qiwfokdf} byofd

* Qiwfocfokfo qibf}hefo

g(/ Sqish`hdfsh mldyjio mfo qiwsi}ynyfo qijfdfh

i/ Hjqbijio}fsh Shs}ij

6/ Jijgfokyo dljqloio %QQSME( >

f(/ Jioybhs shs}ij jfoyfb

Qwlsis hoh yo}yd jioybhsdfo mldyjio jfoyfb mfwh shs}ij xfok gfwy

g(/ Qibf}hefo ysiw

c(/ Jijgfokyo gfshs mf}f

Qwlsis hoh yo}yd jijgfokyo gfshs mf}f jibfbyh qwlsis hjqbijio}fsh

}fgib/

m(/ Dlmi qiwfokdf} byofd

35


39/115

7/ Jiokhos}fb dljqloio

3/ Jibfdydfo qiokynhfo shs}ij

=/ Jibfdydfo }honfyfo ybfok hjqbijio}fsh/

5/ Gfshs Mf}f

Gfshs mf}f fmfbfe dyjqybfo `hbi*`hbi xfok jijqyoxfh dfh}fo fo}fwf sf}y

`hbi miokfo `hbi xfok bfho siehokkf jijgio}yd sf}y gfokyofo mf}f yo}yd

jiokho`lwjfshdfo sf}y qiwysfeffo" hos}fosh mfbfj gf}fsfo }iw}io}y %Dwhs}fo}l"

Efwhfo}l" 711=(/

7/5/6/ Qiwfocfokfo Gfshs Mf}f

Mfbfj qiwfocfokfo gfshs mf}f yo}yd shs}ij ho`lwjfsh hoh" qioxysyo

jiokkyofdfo qijlmibfo mf}fgfsi wibf}hlofb/ Qiwfocfokfo gfshs mf}f hoh

mhjfdsymdfo yo}yd jionibfsdfo eygyokfo fo}fw io}h}x xfok fmf mhmfbfj shs}ij/

Io}h}x wibf}hlofb giwhsh dljqloio*dljqloio ehjqyofo io}h}x mfo ehjqyofo wibfsh

xfok jfshok*jfshok mhbiokdfqh miokfo f}whgy}*f}whgy} xfok jiwiqwisio}fshdfo

sibywye `fd}f xfok mh}honfy/

Qiwfocfokfo gfshs mf}f mhqiwbydfo fkfw dh}f ghsf jijhbhdh gfshs mf}f xfok

dljqfd mfo i`hshio mfbfj qiokkyoffo wyfok qioxhjqfofo" ciqf} mfbfj

qiokfdsisfo mfo jymfe mfbfj qijfohqybfshfo %}fjgfe" ygfe" efqys( mf}f/

Mfbfj jiwfocfok gfshs mf}f dh}f mfqf} jibfdydfooxf miokfo >

6/ Jioiwfqdfo olwjfbhsfsh }iwefmfq s}wyd}yw }fgbi xfok }ibfe mhdi}feyh

7/ Jijgyf} jlmib io}h}x wibf}hlosehq

Qiwfocfokfo gfshs mf}f siwhokdfbh mhfslshfshdfo mijefj qijgyf}fo

jlmib io}h}x wibf}hlosehq mhjfof dibljqld*dibljqld mf}f mfo wibfsh fo}fw

dibljqld mf}f }iwsigy} mh{ynymdfo mfbfj gio}yd mhfkwfj/ Efb h}y }hmfdbfe sfbfe

dfwiof jlmib jijfok jiwyqfdfo wiqwisio}fsh oxf}f mfwh sigyfe qiwfocfokfo/

7/5/7/Io}h}x Wibf}hlosehq Mhfkwfj %I*W Mhfkwfj(

38


40/115

Mhfkwfj io}h}x wibf}hlosehq jiwyqfdfo syf}y gio}yd mhfkwfj xfok

jiokkfjgfwdfo jlmib io}h}x wibf}hlosehq xfok giwhsh dljqloio*dljqloio

ehjqyofo io}h}fs f}fy ehjqyofo wibfsh xfok jfshok*jfshok mhbiokdfqh miokfo

f}whgy}*f}whgy} xfok jijqwisio}fshdfo sibywye `fd}f mfwh myohf oxf}f xfok

mhciwjf}h/ Shjglb xfok mhkyofdfo mfbfj mhfkwfj I*W >

]fgbi 7/6 > Shjglb xfok Mhkyofdfo mfbfj Mhfkwfj I*W/

Shjglb Di}iwfokfo

Io}h}fs

[ifd Io}h}x %Io}h}fs Bijfe(

Wibf}hlosehq

Hmio}h`xhok Wibf}hlosehq

Kiwyom

F}whgy}

F}whgy} Dyoch Y}fjf

F}whgy} Jyb}hpfbyi

=1

Lgn617

Lgn613

Lgn61=

Lgn619

Lgn610

Lgn61;

Lgn615

Lgn618


41/115

F}whgy} dljqlshsh

F}whgy} miwhpim f}fy }ywyofo

IWM mhkyofdfo yo}yd jijlmibdfo s}wyd}yw mf}f mfo eygyokfo fo}fw mf}f/

IWM jiokkyfofdfo sinyjbfe ol}fsh mfo shjglb yo}yd jiokkfjgfwdfo s}wyd}yw

mfo eygyokfo fo}fw mf}f/ Qfmf mfsfwoxf fmf }hkf jfcfj shjglb xfok mhkyofdfo

xfh}y >

6/ Io}h}fs %Io}h}x(

Io}h}fs fmfbfe syf}y lgxid xfok mfqf} mhhmio}h hdfsh mfbfj

bhokdyokfo qijfdfh" sisyf}y xfok qio}hok gfkh qijfdfh mfbfj dlo}ids

shs}ij xfok fdfo mhgyf}/ Shs{f" kywy mfo bfho*bfho/ Sifomfhoxf u fmfbfe

silwfok shs{f jfdf u fmfbfe fmfbfe hsh mfwh shs{f/ Simfokdfo nhdf x

fmfbfe silwfok kywy jfdf x fmfbfe hsh mfwh kywy/ Dfwiof h}y efwys

mhgimfdfo fo}fwf io}h}x %sigfkfh gio}yd mfwh misdwh`sh }iw}io}y( mfo hsh

io}h}x %siqiw}h u mfo x mfbfj clo}le mhf}fs/

7/ F}whgy}

Io}h}fs jijqyoxfh ibijio xfok mhsigy} f}whgy}" mfo giw`yoksh

jiomisdwhqshdfo dfwfd}iw io}h}fs/ Sigfkfh clo}le f}whgy} ofjf shs{f mf}h

io}h}f shs{f/ Mfbfj efb hoh yo}yd si}hfq IWM ghsf }iwmfqf} bighe mfwh sf}y

f}whgy}/

3/ Eygyokfo %Wibf}hlosehq(

Io}h}fs mfqf} giweygyokfo sf}y sfjf bfho/ Eygyokfo hoh

mhofjfdfo wibf}hlosehq/ Sigfkfhjfof efboxf io}h}fs jfdf mfbfj

eygyokfoqyo efwys mhgimfdfo fo}fw io}h}fs" mhgimfdfo fo}fw eygyokfo

%gio}yd eygyokfo fo}fw io}h}fs( mfo hsh eygyokfo/ Jhsfboxf mfbfj dfsys

=6

Lgn661

Lgn666


42/115

eygyokfo fo}fwf io}h}fs shs{f mfo io}h}fs jf}f\dybhfe fmfbfe jiokhdy}h"

simfokdfo hsh eygyokfooxf mfqf} giwyqf ohbfh\ynhfo/

Mfbfj IWM eygyokfo hoh mfqf} }iwmhwh mfwh sinyjbfe io}h}fs xfok

mhsigy} sigfkfh miwfnf} eygyokfo/ ]i}fqh qfmf yjyjoxf efjqhw sijyf

jlmib efoxf jiokkyofdfo eygyokfo miokfo miwfnf} myf %ghofwx

wibf}hlosehq(/ Qfmf syf}y eygyokfo fo}fw io}h}fs sibfby fmf }hkf niohs

eygyokfo ghoiw" xfh}y >

f/ Yofwx wibf}hlosehq

Yofwx wibf}hlosehq fmfbfe jlmib wibf}hlosehq xfok }iwnfmh mhfo}fwfio}h}fs xfok giwfsfb mfwh io}h}fs si} xfok sfjf/ Siwhok nykf mhsigy}

wicywshpi wibf}hlosehq f}fy wi`bic}hpi wibf}hlosehq/

Kfjgfw 7/8 Yofwx Wibf}hlosehq

%e}}q>,,{{{/shyi/imy,~mglcd,cjhs=91,0*wibf}hlofbjlmib/e}j"

7161(

g/ Ghofwx wibf}hlosehq

Ghofwx wibf}hlosehq fmfbfe jlmib wibf}hlosehq fo}fwf hos}foci*hos}foci mfwh syf}y }hqi io}h}fs %myf io}h}fs xfok giwfsfb mfwh io}h}fs xfok

sfjf(/ Wibf}hlosehq hoh qfbhok yjyj mhkyofdfo mfbfj qijgyf}fo jlmib

mf}f/

Kfjgfw 7/61Ghofwx Wibf}hlosehq

=7
http://www.siue.edu/~dbock/cmis450/6-relationalmodel.htmhttp://www.siue.edu/~dbock/cmis450/6-relationalmodel.htm


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7161(

c/ ]iwofwx wibf}hlosehq

]iwofwx wibf}hlosehq jiwyqfdfo wibf}hlosehq fo}fwf hos}foci*

hos}foci mfwh }hkf }hqi io}h}fs sicfwf siqhefd/

Kfjgfw 7/66 ]iwofwx Wibf}hlosehq


7161(

7/5/3/ Dfwmhofbh}fs %cfwmhofbh}x(

Dfwmhofbh}fs wibfsh jioyonydfo nyjbfe jfdshjyj }yqib xfok mfqf}

giwibfsh miokfo io}h}fs qfmf io}h}fs xfok bfho/ Mfwh sinyjbfe dijyokdhofo

gfoxfdoxf eygyokfo fo}fw io}h}fs" dfwmhofbh}fs wibfsh jiwynyd diqfmf eygyokfo

jfdshjhj xfok }iwnfmh mfwh io}h}fs xfok sf}y di io}h}fs xfok bfho mfo gikh}y nykf

sigfbhdoxf/ ]iwmfqf} 3 jfcfj dfwmhofbh}fs wibfsh" xfh}y >

f/ Sf}y di sf}y %loi }l loi(

]hokdf} eygyokfo sf}y di sf}y" mhoxf}fdfo miokfo sf}y dinfmhfo

qfmf io}h}f sqiw}fjf" efoxf jijqyoxfh sf}y eygyokfo miokfo sf}y

dinfmhfo qfmf io}h}fs xfok dimyf mfo sigfbhdoxf/

g/ Loi }l jfox f}fy jfox }l loi %sf}y di gfoxfd f}fy gfoxfd di sf}y(

]hokdf} eygyokfo sf}y di gfoxfd fmfbfe sfjf miokfo gfoxfd di

sf}y/ ]iwkfo}yok mfwh fwfe jfof eygyokfo }iwsigy} mhbhef}/ Yo}yd sf}y

dinfmhfo qfmf io}h}fs xfok qiw}fjf mfqf} jijqyoxfh gfoxfd eygyokfo

miokfo dinfmhfo qfmf io}h}fs xfok dimyf" sigfbhdoxf sf}y dinfmhfo qfmf

=3
http://www.siue.edu/~dbock/cmis450/6-relationalmodel.htmhttp://www.siue.edu/~dbock/cmis450/6-relationalmodel.htmhttp://www.siue.edu/~dbock/cmis450/6-relationalmodel.htmhttp://www.siue.edu/~dbock/cmis450/6-relationalmodel.htm


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io}h}fs xfok dimyf efoxf mfqf} jijqyoxfh sf}y eygyokfo miokfo sf}y

dinfmhfo qfmf io}h}fs xfok qiw}fjf/

c/ Gfoxfd di gfoxfd %jfox }l jfox(

]hokdf} eygyokfo gfoxfd di gfoxfd }iwnfmh nhdf }hfq dinfmhfo qfmf

sigyfe io}h}fs fdfo jijqyoxfh gfoxfd eygyokfo miokfo dinfmhfo qfmf

io}h}fs bfhooxf" gfhd mhbhef} mfwh shsh io}h}fs xfok qiw}fjf jfyqyo mhbhef}

mfwh shsh xfok dimyf/

5/=/ Olwjfbhsfsh

Olwjfbhsfsh fmfbfe qwlsis jiokehbfokdfo f}fy jiokywfokh qiokybfokfo

mf}f" jioio}ydfo dix xfok yohd yo}yd jiokfdsis mf}f h}ij mfo jijgfo}y

jioio}ydfo eygyokfo xfok mhqiwbydfo fo}fwf mf}f h}ij/ Syf}y wibfsh mhdf}fdfo

symfe giwfmf mfbfj gio}yd olwjfbhsfsh }iw}io}y ghbf jijioyeh gigiwfqf gf}fsfo

}iw}io}y qfmf }hokdf} gf{feoxf %Dwhs}fo}l" Efwhfo}l" 711=(/

5/=/6/ ]ynyfo Olwjfbhsfsh

]ynyfo mfwh qiwfocfokfo olwjfbhsfsh fmfbfe jijgyf} dyjqybfo }fgbi

wibf}hlofbxfok gigfs mfwh mf}f giwybfok mfo mfqf} mhjlmh`hdfsh sicfwf giofw mfo

dloshs}io %Dwhs}fo}l" Efwhfo}l" 711=( >

6/ Jiokf}yw mf}f mfbfj dibljqld*dibljqld" siehokkf jfshok*jfshok

dibljqld efoxf jiofokfoh gfkhfo dichb shs}ij

7/ Jijhohjfbdfo nyjbfe mf}f giwybfok mfbfj gfshs mf}f

3/ Jijgyf} gfshs mf}f xfok mf}foxf mhfdsis mfo mhjfohqybfsh sicfwf ciqf}

mfo i`hshio }foqf jibyqfdfo ho}ikwh}fs mf}f/

5/=/7/ F}ywfo Olwjfbhsfsh

Olwjfbhsfsh fmfbfe sigyfe }idohd yo}yd jioklq}hjfsh wfocfokfo gfshs

mf}f wibfshlofb mfo jijgigfsdfo wfocfokfo }iwsigy} mfwh dikfonhbfo mfo

qiwslfbfo xfok ql}ioshfb/ Olwjfbhsfsh nykf mfqf} mh}iwfqdfo di jlmib gfshs mf}f

bfhooxf/ Sicfwf simiwefof" olwjfbhsfsh jibhgf}dfo qijicfefo mf}f mfbfj }fgbi di

==


45/115

mfbfj }fgbi xfok bighe dichb sfjqfh }hfq f}whgy} mfbfj }hfq }fgbi efoxf giwkfo}yok

qfmf %gigiwfqf( dyoch mfbfj }fgbi }iwsigy}" syf}y qwlsis qiokibljqldfo mf}f

ibijio jionfmh }fgbi*}fgib xfok jioyonydfo io}h}fs mfo wibfshoxf xfok

giw`yoksh yo}yd jiokehbfokdfo diwfokdfqfo mf}f" siw}f jioio}ydfo dyoch xfok

yohd yo}yd jiokfdsis mf}f h}ij" f}fy syf}y qwlsis qiwfocfokfo gfshs mf}f yo}yd

jiomfqf}dfo gio}yd olwjfb" simfokdfo }hokdf} olwjfbhsfsh mhsigy} olwjfb `lwj/

Mfbfj olwjfbhsfsh" sigyfe gfshs mf}f mhdf}fdfo gfhd fqfghbf si}hfq }fgbi xfok

jionfmh yosywi qijgio}yd gfshs mf}f nykf }ibfe giwfmf mfbfj difmffo gfhd f}fy

olwjfb/ ]fgbi mfqf} mhdf}iklwhdfo gfhd f}fyqyo olwjfb" nhdf }ibfe jijioyeh

cwh}iwhf sigfkfh giwhdy} %Dwhs}fo}l" Efwhfo}l" 711=(>

6/ Nhdf fmf qiokywfhfo %midljqlsh( }fgbi" jfdf midljqlshshoxf efwys

mhnfjho fjfo/

7/ ]iwqibhefwfoxf di}iwkfo}yokfo `yokshlofb qfmf sff} qiwygfefo mf}f/

3/ ]hmfd jibfokkfwGlxci*Clmi Olwjfb @lwj %GCO@(

Mfbfj olwjfbhsfsh sigyfe gfshs mf}f mfqf} mhdf}fdfo gfhd nhdf si}hfq }fgib

xfok jionfmh yosyw qijgio}yd gfshs mf}f }iwsigy} nykf }ibfe giwfmf mfbfj

difmffo gfhd f}fy olwjfb/ Sibfony}oxf sigyfe }fgib mfqf} mhdf}iklwhdfo gfhd f}fy

i`hshio nhdf }ibfe jijioyeh }hkf dwh}iwhf xfh}y blssbiss nlho micljqlsh}hlo"

}iwqibhefwfoxf di}iwkfo}yokfo `yokshlofb mfo GCO@/

Qwlsis olwjfbhsfsh gfshs mf}f yo}yd shs}ij hoh jiokkyofdfo

di}iwkfo}yokfo `yokshlofb/ Di}iwkfo}yokfo `yokshlofb ghfsfoxf mhoxf}fdfo mfbfj

fbnfgfw blkhdf miokfo jioiwfqdfo sinyjbfe fdshljf f}fy }ilwijf jf}ijf}hs"

fdfo }i}fqh qioybhs jioxf}fdfo mfbfj gio}yd mhfkwfj f}fy }fgib syqfxf bighejymfe mhjiokiw}h efshb olwjfbhsfshoxf/

5/=/3/ @hibm*`hibmDyoch mfbfj Olwjfbhsfsh

@hibm*`hibmdyoch xfok mhkyofdfo mfbfj }idohd olwjfbhsfsh fmfbfe sigfkfh

giwhdy} %Dwhs}fo}l" Efwhfo}l" 711=( >

6/ Dyoch dfomhmf}" jiwyqfdfo syf}y f}whgy} f}fy `hibm xfok

jiokhmio}h`hdfshdfo sicfwf yohd mfwh syf}y dinfmhfo xfok sh`f}oxf deysys

mfwh syf}y io}h}x/

=9


46/115

7/ Dyoch qwhjiw" fmfbfe dyoch dfomhmf} xfok mfqf} mhqhbhe yo}yd ji{fdhbh

si}hfq dinfmhfo mfwh syf}y io}h}x/ Dyoch hoh sh`f}oxf yohd mfo }hmfd jyokdho

kfomf/

3/ Dyoch }fjy" fmfbfe dyoch qwhjiw xfok mh}ijqf}dfo qfmf `hbi bfho mfo

ghfsfoxf jioyonydfo mfo jibiokdfqh syf}y wibfsh fo}fwf `hbi sf}y miokfo

xfok bfhooxf/

=/ Dyoch fb}iwof}hpi" fmfbfe dyoch dfomhmf} xfok }hmfd mhqfdfh sigfkfh dyoch

qwhjiw/

5/9/ S}wyc}ywim Vyiwx Bfokyfki %SVB(

SVB fmfbfe diqiomidfo mfwh s}wyc}ywim vyiwx bfokyfki xfok jiwyqfdfo

gfefsf cljqy}iw s}fomfw FOSH %Fjiwhcfo Of}hlofb S}fomfwm Hos}h}yi( yo}yd

jiokfdsis mfo jijfohqybfsh shsh}ij gfshs mf}f/ SVB jiwyqfdfo sigyfe gfefsf

yo}yd gfshs mf}f wibf}hlofb/ SVB jijqyoxfh cfwf diwnf miokfo jio}iwnijfedfo

sigyfe qiwho}fe xfok giwgio}yd dfbhjf} mfbfj gfefsf }iw}io}y xfok dijymhfo

mhwygfe jionfmh gfefsf jisho mfo mhkyofdfo yo}yd jiokfdsis mf}f qfmf bipib

`hshd/

5/9/6/ S}wyd}yw SVB

Gfefsf gfshs mf}f hoh }iwmhwh mfwh gigiwfqf qiwho}fe*qiwho}fe xfok giwyqf

df}f*df}f xfok jijqyoxfh fw}h mfbfj gfefsf hokkwhs xfok }hfq df}foxf

jijqyoxfh fw}h mfo `yoksh deysys/ Sicfwf yjyj qiwho}fe*qiwho}fe }iwsigy}

jijhbhdh `yoksh jfofnijio jfshok*jfshok xfh}y >

Mf}f Mi`hoh}hlo Bfokyfki %MMB(

Dibljqld qiwho}fe xfok mhkyofdfo yo}yd jibfdydfo qiomi hohshfo

mf}fgfsi mfo qiomi hohshfo }fgbi/ Miokfo dibljqld qiwho}fe MMB hoh

jfdf dh}f mfqf} jijgyf} }fgbi" jiokygfe s}wyd}ywoxf" jiokefqys }fgbi"

jijgyf} homids yo}yd }fgbi mfo bfho*bfho xfok giwjyfwf qfmf

qijgio}ydfo s}wyd}yw mf}fgfsi/

Mf}f Jfohqybf}hlo Bfokyfki %MJB(

=0


47/115

Qiwho}fe %s}f}ijio}( SVB mhkyofdfo yo}yd jibfdydfo jfohqybfsh mf}f

mfbfj mf}fgfsi" jiofjgfedfo %hosiw}(" jiokygfe %yqmf}i(" jiokefqys

%mibi}i(" jiokfjghb mfo jiocfwh mf}f %vyiwx(/

6/ Qiwho}fe MMB

f/ CWIF]I ]FGBI

Qiwho}fe hoh yo}yd jijgyf} }fgbi gfwy miokfo jiomi hohshdfo

ofjf`hibm" ydywfo`hibm" gf}fsfo oybb pfbyi %ohbfh dlslok( mfo ohbfh mi`fyb}

mfwh `hibmdyoch/

Clo}le sho}fd qwlkwfjoxf fmfbfe sigfkfh giwhdy} >

CWIF]I ]FGBI TOfjf ]fgbiZ

%TOfjf @hibmZ TT]hqi @hibmZ Tydywfo `hibmZZ Toybb pfbyiZ Tlqsh `hibm dyochZ" (

CWIF]I ]FGBI JFEFSHS[F

JFEFSHS[F\HM CEFW%;( OL] OYBB QWHJFWX DIX"

OFJF\JFEFSHS[F PFWCEFW%79((

g/ MWLQ ]FGBI

Qiwho}fe hoh yo}yd jiokehbfokdfo f}fy jiokefqys }fgbi mfwh

mf}fgfsi nhdf qiwho}fe hoh mhidsidysh jfdf dlomhsh xfok }iwnfmh >

Ids}iosh }fgbi mhefqysdfo mfwh wibfsh mfo gigiwfqf WMGJS fdfo

jijgiwhdfo mhfblk qiwhokf}fo sigibyj qiwho}fe mhidsidysh efb hoh

giw}ynyfo yo}yd jionfjho ho}ikwh}fs wibfsh fo}fw }fgbi bfhooxf/

Sijyf mf}f hdy} }iwefqys

Sho}fdsoxf sigfkfh giwhdy} TMWLQ CLBYJOZ TOfjf @hibmZ

MWLQ ]FGBI JFEFSHS[F

7/ Qiwho}fe MJB

f/ MIBI]I

Qiwho}fe hoh giw`yoksh yo}yd jiokefqys syf}y mf}f wiclwm qfmf

}fgbi sho}fdoxf fmfbfe >

MIBI]I @WLJ TOfjf ]fgbiZ [EIWI TOfjf\`hibmZ TZ

MIBI]I @WLJ JFEFSHS[F [EIWI OFJF JFEFSHS[F :

FWH@

=;


48/115

g/ HOSIW]

Qiwho}fe yo}yd jioxhshqdfo mf}f f}fy wiclwm gfwy qfmf }fgbi

sho}fdoxf fmfbfe >

HOSIW] HO]L TOfjf ]fgibZ PFBYIS %TMf}f GfwyZ(

Mf}f gfwy xfok mhjfsydfo }iwsigy} fdfo jiokywy} jioijqf}h

`hibm xfok dh}f sigy}dfo qfmf sff} jiomi`hohshdfo `hibmoxf" nhdf

jijfsydfo mf}f gfwy miokfo mf}f xfok giwgimf }hqioxf" jfdf SVB fdfo

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96


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53/115

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7/61/6 Qiokiofbfo Phshl 711;

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93


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ofjf mfwh hclo }iwsigy}/

9=


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Kfjgfw 7/6= Bijgfw Diwnf Gfwy qfmf Phshl 711;

Arif Rahman Hakim 0606010 PENGEMBANGAN SISTEM INFORMASI PENGELOLAAN DATA GANGGUAN TELEPON RUMAH.docx

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Transcript of Arif Rahman Hakim 0606010 PENGEMBANGAN SISTEM INFORMASI PENGELOLAAN DATA GANGGUAN TELEPON RUMAH.docx