TrackSAFE UpdateRISSB Rail Safety Conference 2016

Naomi Frauenfelder Executive Director

tracksafefoundation.com.au

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TrackSAFE Approach

• Industry

• Police

• Community service providers

• Government

• Unions

• Road user groups

• Academics

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Rail industry trauma

• Train drivers, guards, station staff, maintenance workers

• Some never return to work

• Trauma Management Framework

• Staff training packages

o Coping with trauma

o Providing support after trauma

• Trauma awareness video

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RailRes App

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• Rail Res is designed for Australian and New Zealand rail employees to build resilience and assist staff who might be exposed to stressful situations

• HighRes – developed by Department of Veterans Affairs for the Australian Defence Force

• Non-commercial license obtained

• Industry group to inform what rail employees want/ need, and organisational/ operational considerations

• Launch on Rail R U OK? Day 2016

tracksafefoundation.com.au

tracksafefoundation.com.au

tracksafefoundation.com.au

Rail R U OK? Day

• The impact of depression in the workplace includes:

– 3-4 days off work/month for each person experiencing depression

– over 6 million working days lost each year in Australia

– 12 million days of reduced productivity each year

• R U OK? is a not-for-profit organisation whose vision is a world where we’re all connected and are protected from suicide

• MOU signed September 2014

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Rail R U OK? Day

• 16 April 2016

• Rail R U OK? Day is an internal campaign focused on rail employees looking out for each other

• National Launch with Federal Minister for Health

• Resonated extremely well within the rail industry

• 9,000 rail employees from 30 organisations participated in Rail R UOK? Day in 2015

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tracksafefoundation.com.au

2016 – Training Focus

• What to do when someone answers not all is ok?

• TrackSAFE consulted the experts to come up with a range of options for training that will suit any business environment

– Heads Up/beyondblue

– Lifeline

– OzHelp

– Picking Up the Peaces

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Support for rail customers exposed to incidents

• Trauma Forum 2016

• 18 representatives from 10 rail organisations

• Key issue– national guidance/protocols/ resources to support rail customers exposed to incidents

• Lifeline and StandBy service

• Posters, call cards, specialised phone number

• Samaritan example

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Rail suicide prevention

Suicide awareness training for station staff – January 2016

• Based on program piloted by RailCorp

• Reviewed by Black Dog Institute

• Piloted by MTM

Community Stations • 30% of rail suicides happen at stations • Contributing factor - feelings of isolation and disconnect• By changing the ambience of the station the aim is alter the

environment to make it a place of belonging• Trial at four stations in Melbourne 2016, view to extend to NSW and

QLD

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Rail safety is everyone's responsibility!

• 2015 – 10 Year Anniversary

• 4,000 trespass near hits per year

• Internal and external focus

• 20 rail and government organisations and Police

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tracksafefoundation.com.au

tracksafefoundation.com.au

tracksafefoundation.com.au

Every employee deserves to go to work, do their job and

return home safely.

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