Post on 28-Jan-2023
SAP License Key
Requesting and installing license keys in various
scenarios
Global License Auditing Services
SAP AG
License Key Scenarios
Overview
© SAP 2007 / Page 2
Initial
implementation
Hardware
exchange
ABAP system
Basis <7.0
For additional information, go to: www.service.sap.com/licensekey
Emergency
situation
ABAP system
Basis ≥ 7.0
Emergency
situation
Java system
Homogeneous
system copy
Heterogeneous
system copy
OS/DB migration
ABAP system
Basis ≥ 7.0
ABAP system
Basis ≥ 7.0
ABAP system
Basis <7.0
ABAP system
Basis <7.0
Java system Java system
Emergency
situationEmergency
situation
Upgrade
ABAP system
Basis <7.0
to ≥ 7.0
Java system
Emergency
situation
ABAP system
Basis 7.0 to >7.0
ABAP system
Basis <7.0
ABAP system
Basis ≥ 7.0
Java system
Initial Implementation
ABAP System Basis ≥7.0
1. When a system is installed for the first time, a temporary license key is automatically created.
Validity: 90 days for release 7.11 or higher; 28 days for lower releases
After this period has expired, you can log on to the system with user SAP*.
2. Determine the hardware key using transaction SLICENSE. Alternatively, you can determine the hardware
key on the operating system level by using saplikey –get .
3. Apply for the permanent license key on SAP Service Marketplace at www.service.sap.com/licensekey
4. The permanent license key will be sent to you by email or you can download it from SAP Service
Marketplace. Install the license key by using transaction SLICENSE, or install it on operating system level
using saplikey –install.
© SAP 2007 / Page 3
Temporary license key
provided automatically
Determine the hardware key using SLICENSE
or saplikey-get
Request a permanent
license key
Install the permanent license
keySAP system
SAP Service
Marketplace
Initial Implementation
ABAP System Basis <7.0
1. When a system is installed for the first time, a temporary license key is automatically created.
Validity: 28 days
After this period has expired, you can log on to the system with user SAP*.
2. Determine the hardware key using transaction SLICENSE. Alternatively, you can determine the hardware
key on the operating system level by using saplicense –get .
3. Apply for the permanent license key on SAP Service Marketplace at www.service.sap.com/licensekey
4. The permanent license key will be sent to you by email or you can download it from SAP Service
Marketplace. Install the license key using transaction SLICENSE. Alternatively, use the command
saplicense –install on operating system level.
© SAP 2007 / Page 4
Temporary license key
provided automatically
Determine the hardware key using SLICENSE
or saplikey-get
Request a permanent
license key
Install the permanent license
keySAP system
SAP Service
Marketplace
Initial Implementation
Java System
1. When a system is installed for the first time, a temporary license key is automatically created.
Validity: 90 days for Java-only systems with 7.10 SP3 Patch 02 or higher; 30 days for lower releases
After this period has expired, you can log on to the system with user SAP*.
2. Determine the hardware key using SAP NetWeaver Administrator or Visual Administrator
3. Apply for the permanent license key on SAP Service Marketplace at www.service.sap.com/licensekey
4. The permanent license key will be sent to you by email or you can download it from SAP Service
Marketplace. Install the license key in your system using the appropriate licensing tool:
SAP NetWeaver Administrator
Visual Administrator
© SAP 2007 / Page 5
Temporary license key
provided automatically
Determine the hardware key using SLICENSE
or saplikey-get
Request a permanent
license key
Install the permanent license
keySAP system
SAP Service
Marketplace
Emergency Situations
During an Initial Implementation
© SAP 2007 / Page 6
Situation
Your temporary license key has expired and you cannot request a permanent license key in SAP Service
Marketplace.
What should you do?
• If you are experiencing production standstill, create a message with priority "very high" on component XX-
SER-LIKEY.
© SAP 2007 / Page 7
Hardware Exchange
ABAP System Basis ≥ 7.0
1. On the new hardware, log on to the system with user SAP*. Use transaction SLICENSE to generate a temporary license key. You must perform the subsequent steps and install a permanent license key within four weeks of generating the license key.
2. Determine the hardware key for the new hardware using transaction SLICENSE. Alternatively, you can determine the hardware key on the operating system level by using saplikey –get .
3. Request a permanent license key for the new hardware in SAP Service Marketplace at www.service.sap.com/licensekey. This is a new license key for an existing system.
4. The permanent license key will be sent to you by email or you can download it from SAP Service Marketplace. Install the license key by using transaction SLICENSE, or install it on operating system level using saplikey –install.
Generate temporary license
key
Determine the hardware key using SLICENSE
or saplikey-get
Request a permanent
license key
Install the permanent license
key
Old hardware
New hardware
SAP Service
Marketplace
© SAP 2007 / Page 8
Hardware Exchange
ABAP System < Basis 7.0
© SAP 2007 / Page 8
Old hardware
New hardware
SAP Service
Marketplace
Determine the new hardware key using
SLICENSE or saplicense -get
Request a permanent license
key
Install the permanent license key
Generate temporary license
key
1. On the old hardware, use transaction SLICENSE to generate a temporary license key. Alternatively, use
the command Saplicense –temp on operating system level to generate the license key. You can then
also operate the new hardware for 4 weeks using this license key.
2. Determine the hardware key for the new hardware using transaction SLICENSE. Alternatively, you can
determine the hardware key on the operating system level by using saplicense –get .
3. Request a permanent license key for the new hardware in SAP Service Marketplace at
www.service.sap.com/licensekey. This is a new license key for an existing system.
4. The permanent license key will be sent to you by email or you can download it from SAP Service
Marketplace. Install the license key using transaction SLICENSE. Alternatively, use the command
saplicense –install on operating system level.
© SAP 2007 / Page 9
Hardware Exchange
Java System
1. Determine the hardware key using SAP NetWeaver Administrator or Visual Administrator
2. Request a permanent license key for the new hardware in SAP Service Marketplace at
www.service.sap.com/licensekey. This is a new license key for an existing system
3. The permanent license key will be sent to you by email or you can download it from SAP Service
Marketplace. Install the license key in your system using the appropriate licensing tool:
SAP NetWeaver Administrator
Visual Administrator
Note: It is not possible to generate a temporary license key for a hardware exchange.
© SAP 2007 / Page 9© SAP 2007 / Page 9
Old hardware
New hardware
SAP Service
Marketplace
Determine the new
hardware key
Request a permanent license key
Install the permanent license key
Emergency Situations
During a Hardware Exchange
ABAP
• The temporary license key cannot be generated due to one of the following reasons: no permanent license
key was installed; the last log-on was longer than 4 weeks ago; or the system was generated from a copy.
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority
1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.
• The temporary license key was created, but you forgot to request a permanent license key
• Solution: Request a permanent license key in SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority
1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.
JAVA
• Apply for your permanent license key on SAP Service Marketplace. You will normally receive your license
key very soon afterwards. At the very latest, you will receive it within three working days.
© SAP 2007 / Page 10
Homogeneous System Copy
SAP NetWeaver AS ≥ 7.0
Create a system copy using the SAPInst installation program
1.) The target system contains a license key that is valid for 4 weeks.
2.) Request a permanent license key on SAP Service Marketplace.
3.) Install the permanent license key in the target system.
Emergency procedure if there is no temporary license key in the target system after the system has been copied
1.) Log on to the system with user SAP*
2.) Delete the invalid license key in SLICENSE, choose Delete license or, as of release 7.0 SP3, use saplikey –delete on operating system
level.
3.) Install the permanent license key that you obtained from SAP Service Marketplace: In SLICENSE, choose Install license or use saplikey -
install
Source system
Target System
SAP Service
Marketplace
License key that is valid for 4
weeks is provided
Copy system
Request a new/permanent
license key
Delete any remaining license
keys that are not valid
Install the requested license
key
Homogeneous System Copy
SAP NetWeaver AS <7.0
Create a system copy using the SAPInst installation program
1.) The target system contains a license key that is valid for 4 weeks.
2.) Request a permanent license key with the new data on SAP Service Marketplace.
3.) Install the permanent license key in the target system using SLICENSE or saplicense –install.
Emergency procedure if there is no temporary license key in the target system after the system has
been copied
1.) Log on to the system with user SAP*
2.) In SLICENSE, choose Delete license and delete the invalid license key
3.) In SLICENSE, install the permanent license key that you obtained on SAP Service Marketplace
Source system
Target System
SAP Service
Marketplace
License key that is valid for 4
weeks is provided
Copy system
Request a new/permanent
license key
Delete any remaining license
keys that are not validInstall the requested license
key
If the target system has the same SID as the source system, you must delete the license key before installing the new key in
the target system.
Homogeneous System Copy of Java System
Create a system copy using the SAPInst installation program
1.) The target system contains a license key that is valid for 4 weeks.
2.) Request a permanent license key on SAP Service Marketplace using the new data.
3.) Install the permanent license key in the target system.
Source system
Target System
SAP Service
Marketplace
License key that is valid for 4
weeks is provided
Copy system
Request a new/permanent
license key
Install the requested license
key
Delete any remaining license
keys that are not valid
Emergency Situations During a Homogeneous
System Copy
ABAP
• The temporary license key cannot be generated due to one of the following reasons: no permanent license
key was installed; the last log-on was longer than 4 weeks ago; or the system was generated from a copy.
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority
1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.
• The temporary license key was created, but you forgot to request a permanent license key
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority
1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.
JAVA
• Apply for your permanent license key on SAP Service Marketplace. You will normally receive your license
key very soon afterwards. At the very latest, you will receive it within three working days.
Heterogeneous System Copy
OS/DB Migration SAP NetWeaver AS ≥ 7.0
Create a system copy using the SAPInst installation program
1.) The target system contains a license key that is valid for 4 weeks.
2.) Request a permanent license key with the new database or operating system in SAP Service Marketplace.
3.) Install the permanent license key in the target system.
Emergency procedure if there is no temporary license key in the target system after the system has
been copied
1.) Log on to the system with user SAP*
2.) Delete the invalid license key in SLICENSE, choose Delete license or, as of SP3, use saplikey –delete on operating system level.
3.) Install the permanent license key that you obtained from SAP Service Marketplace: In SLICENSE, choose Install license or use saplikey -
install
Source system
Target System
SAP Service
Marketplace
License key that is valid for 4
weeks is provided
Copy system
Request a new/permanent
license key
If any license keys remain,
delete them
Install the requested license
key
Heterogeneous System Copy
OS/DB Migration SAP NetWeaver AS < 7.0
Create a system copy using the SAPInst installation program
1.) The target system contains a license key that is valid for 4 weeks.
2.) Request a permanent license key with the new database or operating system in SAP Service Marketplace.
3.) Install the permanent license key in the target system.
Emergency procedure if there is no temporary license key in the target system after the system has
been copied
1.) Log on to the system with user SAP*
2.) In SLICENSE, choose Delete license and delete the invalid license key
3.) In SLICENSE, install the permanent license key that you obtained in SAP Service Marketplace
Source system
Target System
SAP Service
Marketplace
License key that is valid for 4
weeks is provided
Copy system
Request a new/permanent
license key
Delete any remaining license
keys that are not valid
Install the requested license
key
If the target system has the same SID as the source system, you must delete the license key before installing the new key in the
target system.
Heterogeneous System Copy
OS/DB Migration with a Java System
Create a system copy using the SAPInst installation program
1.) The target system contains a license key that is valid for 4 weeks.
2.) Request a permanent license key in SAP Service Marketplace with the new database or operating system.
3.) Install the permanent license key in the target system.
Source system
Target System
SAP Service
Marketplace
License key that is valid for 4
weeks is provided
Copy system
Request a new/permanent
license key
Install the requested license
keyDelete any remaining license
keys that are not valid
Emergency Situations During a Heterogeneous
System Copy – OS/DB Migration
ABAP
• The temporary license key cannot be generated due to one of the following reasons: no permanent license
key was installed; the last log-on was longer than 4 weeks ago; or the system was generated from a copy.
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority
1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.
• The temporary license key was created, but you forgot to request a permanent license key
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority
1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.
JAVA
• Apply for your permanent license key on SAP Service Marketplace. You will normally receive your license
key very soon afterwards. At the very latest, you will receive it within three working days.
Upgrade
ABAP System from 7.0 to >7.0
Carry out the upgrade according to SAP Upgrade Guide
1.) The existing, non-digital license key remains valid.
2.) Request a permanent, digital license key on SAP Service Marketplace with the existing release.
3.) Install the permanent license key that you obtained from SAP Service Marketplace: In SLICENSE, choose Install license or
use saplikey -install
Source system
Target System
SAP Service
Marketplace
Valid license key is available
Carry out the upgrade
Request a digital/permanent
license key
Install the requested license
key
Upgrade
ABAP System from <7.0 to ≥7.0
Carry out the upgrade according to SAP Upgrade Guide
1.) The existing, non-digital license key remains valid.
2.) Request a permanent, digital license key on SAP Service Marketplace with the existing release.
3.) Install the permanent license key that you obtained from SAP Service Marketplace: In SLICENSE, choose Install license or
use saplikey -install
Source system
Target System
SAP Service
Marketplace
Valid license key is available
Carry out the upgrade
Request a digital/permanent
license key
Install the requested license
key
Upgrade
JAVA System
Carry out the upgrade according to SAP Upgrade Guide
1.) As of Web AS 6,40, the existing license key remains valid after the upgrade. For lower releases, you must request a new
license key.
2.) Request a permanent license key on SAP Service Marketplace with the existing release.
3.) Request a permanent license key on SAP Service Marketplace and install it in SAP NetWeaver Administrator (Visual
Administrator)
Source system
Target System
SAP Service
Marketplace
Valid license key is available
Carry out the upgrade
Request a permanent license
key
Install the requested license
key
Emergency Situations During an Upgrade
ABAP
• There is no valid license key in the system after the upgrade
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority
1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.
You can always log on to the system with user SAP* to create a temporary license key (using saplicense –
temp, saplikey –temp, using SLICENSE)
JAVA
• There is no valid license key in the system after the upgrade
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority
1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.