SAP License Key Requesting and installing license keys in various scenarios Global License Auditing...

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SAP License Key Requesting and installing license keys in various scenarios Global License Auditing Services SAP AG

Transcript of SAP License Key Requesting and installing license keys in various scenarios Global License Auditing...

SAP License Key

Requesting and installing license keys in various

scenarios

Global License Auditing Services

SAP AG

License Key Scenarios

Overview

© SAP 2007 / Page 2

Initial

implementation

Hardware

exchange

ABAP system

Basis <7.0

For additional information, go to: www.service.sap.com/licensekey

Emergency

situation

ABAP system

Basis ≥ 7.0

Emergency

situation

Java system

Homogeneous

system copy

Heterogeneous

system copy

OS/DB migration

ABAP system

Basis ≥ 7.0

ABAP system

Basis ≥ 7.0

ABAP system

Basis <7.0

ABAP system

Basis <7.0

Java system Java system

Emergency

situationEmergency

situation

Upgrade

ABAP system

Basis <7.0

to ≥ 7.0

Java system

Emergency

situation

ABAP system

Basis 7.0 to >7.0

ABAP system

Basis <7.0

ABAP system

Basis ≥ 7.0

Java system

Initial Implementation

ABAP System Basis ≥7.0

1. When a system is installed for the first time, a temporary license key is automatically created.

Validity: 90 days for release 7.11 or higher; 28 days for lower releases

After this period has expired, you can log on to the system with user SAP*.

2. Determine the hardware key using transaction SLICENSE. Alternatively, you can determine the hardware

key on the operating system level by using saplikey –get .

3. Apply for the permanent license key on SAP Service Marketplace at www.service.sap.com/licensekey

4. The permanent license key will be sent to you by email or you can download it from SAP Service

Marketplace. Install the license key by using transaction SLICENSE, or install it on operating system level

using saplikey –install.

© SAP 2007 / Page 3

Temporary license key

provided automatically

Determine the hardware key using SLICENSE

or saplikey-get

Request a permanent

license key

Install the permanent license

keySAP system

SAP Service

Marketplace

Initial Implementation

ABAP System Basis <7.0

1. When a system is installed for the first time, a temporary license key is automatically created.

Validity: 28 days

After this period has expired, you can log on to the system with user SAP*.

2. Determine the hardware key using transaction SLICENSE. Alternatively, you can determine the hardware

key on the operating system level by using saplicense –get .

3. Apply for the permanent license key on SAP Service Marketplace at www.service.sap.com/licensekey

4. The permanent license key will be sent to you by email or you can download it from SAP Service

Marketplace. Install the license key using transaction SLICENSE. Alternatively, use the command

saplicense –install on operating system level.

© SAP 2007 / Page 4

Temporary license key

provided automatically

Determine the hardware key using SLICENSE

or saplikey-get

Request a permanent

license key

Install the permanent license

keySAP system

SAP Service

Marketplace

Initial Implementation

Java System

1. When a system is installed for the first time, a temporary license key is automatically created.

Validity: 90 days for Java-only systems with 7.10 SP3 Patch 02 or higher; 30 days for lower releases

After this period has expired, you can log on to the system with user SAP*.

2. Determine the hardware key using SAP NetWeaver Administrator or Visual Administrator

3. Apply for the permanent license key on SAP Service Marketplace at www.service.sap.com/licensekey

4. The permanent license key will be sent to you by email or you can download it from SAP Service

Marketplace. Install the license key in your system using the appropriate licensing tool:

SAP NetWeaver Administrator

Visual Administrator

© SAP 2007 / Page 5

Temporary license key

provided automatically

Determine the hardware key using SLICENSE

or saplikey-get

Request a permanent

license key

Install the permanent license

keySAP system

SAP Service

Marketplace

Emergency Situations

During an Initial Implementation

© SAP 2007 / Page 6

Situation

Your temporary license key has expired and you cannot request a permanent license key in SAP Service

Marketplace.

What should you do?

• If you are experiencing production standstill, create a message with priority "very high" on component XX-

SER-LIKEY.

© SAP 2007 / Page 7

Hardware Exchange

ABAP System Basis ≥ 7.0

1. On the new hardware, log on to the system with user SAP*. Use transaction SLICENSE to generate a temporary license key. You must perform the subsequent steps and install a permanent license key within four weeks of generating the license key.

2. Determine the hardware key for the new hardware using transaction SLICENSE. Alternatively, you can determine the hardware key on the operating system level by using saplikey –get .

3. Request a permanent license key for the new hardware in SAP Service Marketplace at www.service.sap.com/licensekey. This is a new license key for an existing system.

4. The permanent license key will be sent to you by email or you can download it from SAP Service Marketplace. Install the license key by using transaction SLICENSE, or install it on operating system level using saplikey –install.

Generate temporary license

key

Determine the hardware key using SLICENSE

or saplikey-get

Request a permanent

license key

Install the permanent license

key

Old hardware

New hardware

SAP Service

Marketplace

© SAP 2007 / Page 8

Hardware Exchange

ABAP System < Basis 7.0

© SAP 2007 / Page 8

Old hardware

New hardware

SAP Service

Marketplace

Determine the new hardware key using

SLICENSE or saplicense -get

Request a permanent license

key

Install the permanent license key

Generate temporary license

key

1. On the old hardware, use transaction SLICENSE to generate a temporary license key. Alternatively, use

the command Saplicense –temp on operating system level to generate the license key. You can then

also operate the new hardware for 4 weeks using this license key.

2. Determine the hardware key for the new hardware using transaction SLICENSE. Alternatively, you can

determine the hardware key on the operating system level by using saplicense –get .

3. Request a permanent license key for the new hardware in SAP Service Marketplace at

www.service.sap.com/licensekey. This is a new license key for an existing system.

4. The permanent license key will be sent to you by email or you can download it from SAP Service

Marketplace. Install the license key using transaction SLICENSE. Alternatively, use the command

saplicense –install on operating system level.

© SAP 2007 / Page 9

Hardware Exchange

Java System

1. Determine the hardware key using SAP NetWeaver Administrator or Visual Administrator

2. Request a permanent license key for the new hardware in SAP Service Marketplace at

www.service.sap.com/licensekey. This is a new license key for an existing system

3. The permanent license key will be sent to you by email or you can download it from SAP Service

Marketplace. Install the license key in your system using the appropriate licensing tool:

SAP NetWeaver Administrator

Visual Administrator

Note: It is not possible to generate a temporary license key for a hardware exchange.

© SAP 2007 / Page 9© SAP 2007 / Page 9

Old hardware

New hardware

SAP Service

Marketplace

Determine the new

hardware key

Request a permanent license key

Install the permanent license key

Emergency Situations

During a Hardware Exchange

ABAP

• The temporary license key cannot be generated due to one of the following reasons: no permanent license

key was installed; the last log-on was longer than 4 weeks ago; or the system was generated from a copy.

• Solution: Request a permanent license key on SAP Service Marketplace and install it

• If there are problems with authorizations: If you are experiencing production standstill, create a Priority

1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.

• The temporary license key was created, but you forgot to request a permanent license key

• Solution: Request a permanent license key in SAP Service Marketplace and install it

• If there are problems with authorizations: If you are experiencing production standstill, create a Priority

1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.

JAVA

• Apply for your permanent license key on SAP Service Marketplace. You will normally receive your license

key very soon afterwards. At the very latest, you will receive it within three working days.

© SAP 2007 / Page 10

Homogeneous System Copy

SAP NetWeaver AS ≥ 7.0

Create a system copy using the SAPInst installation program

1.) The target system contains a license key that is valid for 4 weeks.

2.) Request a permanent license key on SAP Service Marketplace.

3.) Install the permanent license key in the target system.

Emergency procedure if there is no temporary license key in the target system after the system has been copied

1.) Log on to the system with user SAP*

2.) Delete the invalid license key in SLICENSE, choose Delete license or, as of release 7.0 SP3, use saplikey –delete on operating system

level.

3.) Install the permanent license key that you obtained from SAP Service Marketplace: In SLICENSE, choose Install license or use saplikey -

install

Source system

Target System

SAP Service

Marketplace

License key that is valid for 4

weeks is provided

Copy system

Request a new/permanent

license key

Delete any remaining license

keys that are not valid

Install the requested license

key

Homogeneous System Copy

SAP NetWeaver AS <7.0

Create a system copy using the SAPInst installation program

1.) The target system contains a license key that is valid for 4 weeks.

2.) Request a permanent license key with the new data on SAP Service Marketplace.

3.) Install the permanent license key in the target system using SLICENSE or saplicense –install.

Emergency procedure if there is no temporary license key in the target system after the system has

been copied

1.) Log on to the system with user SAP*

2.) In SLICENSE, choose Delete license and delete the invalid license key

3.) In SLICENSE, install the permanent license key that you obtained on SAP Service Marketplace

Source system

Target System

SAP Service

Marketplace

License key that is valid for 4

weeks is provided

Copy system

Request a new/permanent

license key

Delete any remaining license

keys that are not validInstall the requested license

key

If the target system has the same SID as the source system, you must delete the license key before installing the new key in

the target system.

Homogeneous System Copy of Java System

Create a system copy using the SAPInst installation program

1.) The target system contains a license key that is valid for 4 weeks.

2.) Request a permanent license key on SAP Service Marketplace using the new data.

3.) Install the permanent license key in the target system.

Source system

Target System

SAP Service

Marketplace

License key that is valid for 4

weeks is provided

Copy system

Request a new/permanent

license key

Install the requested license

key

Delete any remaining license

keys that are not valid

Emergency Situations During a Homogeneous

System Copy

ABAP

• The temporary license key cannot be generated due to one of the following reasons: no permanent license

key was installed; the last log-on was longer than 4 weeks ago; or the system was generated from a copy.

• Solution: Request a permanent license key on SAP Service Marketplace and install it

• If there are problems with authorizations: If you are experiencing production standstill, create a Priority

1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.

• The temporary license key was created, but you forgot to request a permanent license key

• Solution: Request a permanent license key on SAP Service Marketplace and install it

• If there are problems with authorizations: If you are experiencing production standstill, create a Priority

1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.

JAVA

• Apply for your permanent license key on SAP Service Marketplace. You will normally receive your license

key very soon afterwards. At the very latest, you will receive it within three working days.

Heterogeneous System Copy

OS/DB Migration SAP NetWeaver AS ≥ 7.0

Create a system copy using the SAPInst installation program

1.) The target system contains a license key that is valid for 4 weeks.

2.) Request a permanent license key with the new database or operating system in SAP Service Marketplace.

3.) Install the permanent license key in the target system.

Emergency procedure if there is no temporary license key in the target system after the system has

been copied

1.) Log on to the system with user SAP*

2.) Delete the invalid license key in SLICENSE, choose Delete license or, as of SP3, use saplikey –delete on operating system level.

3.) Install the permanent license key that you obtained from SAP Service Marketplace: In SLICENSE, choose Install license or use saplikey -

install

Source system

Target System

SAP Service

Marketplace

License key that is valid for 4

weeks is provided

Copy system

Request a new/permanent

license key

If any license keys remain,

delete them

Install the requested license

key

Heterogeneous System Copy

OS/DB Migration SAP NetWeaver AS < 7.0

Create a system copy using the SAPInst installation program

1.) The target system contains a license key that is valid for 4 weeks.

2.) Request a permanent license key with the new database or operating system in SAP Service Marketplace.

3.) Install the permanent license key in the target system.

Emergency procedure if there is no temporary license key in the target system after the system has

been copied

1.) Log on to the system with user SAP*

2.) In SLICENSE, choose Delete license and delete the invalid license key

3.) In SLICENSE, install the permanent license key that you obtained in SAP Service Marketplace

Source system

Target System

SAP Service

Marketplace

License key that is valid for 4

weeks is provided

Copy system

Request a new/permanent

license key

Delete any remaining license

keys that are not valid

Install the requested license

key

If the target system has the same SID as the source system, you must delete the license key before installing the new key in the

target system.

Heterogeneous System Copy

OS/DB Migration with a Java System

Create a system copy using the SAPInst installation program

1.) The target system contains a license key that is valid for 4 weeks.

2.) Request a permanent license key in SAP Service Marketplace with the new database or operating system.

3.) Install the permanent license key in the target system.

Source system

Target System

SAP Service

Marketplace

License key that is valid for 4

weeks is provided

Copy system

Request a new/permanent

license key

Install the requested license

keyDelete any remaining license

keys that are not valid

Emergency Situations During a Heterogeneous

System Copy – OS/DB Migration

ABAP

• The temporary license key cannot be generated due to one of the following reasons: no permanent license

key was installed; the last log-on was longer than 4 weeks ago; or the system was generated from a copy.

• Solution: Request a permanent license key on SAP Service Marketplace and install it

• If there are problems with authorizations: If you are experiencing production standstill, create a Priority

1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.

• The temporary license key was created, but you forgot to request a permanent license key

• Solution: Request a permanent license key on SAP Service Marketplace and install it

• If there are problems with authorizations: If you are experiencing production standstill, create a Priority

1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.

JAVA

• Apply for your permanent license key on SAP Service Marketplace. You will normally receive your license

key very soon afterwards. At the very latest, you will receive it within three working days.

Upgrade

ABAP System from 7.0 to >7.0

Carry out the upgrade according to SAP Upgrade Guide

1.) The existing, non-digital license key remains valid.

2.) Request a permanent, digital license key on SAP Service Marketplace with the existing release.

3.) Install the permanent license key that you obtained from SAP Service Marketplace: In SLICENSE, choose Install license or

use saplikey -install

Source system

Target System

SAP Service

Marketplace

Valid license key is available

Carry out the upgrade

Request a digital/permanent

license key

Install the requested license

key

Upgrade

ABAP System from <7.0 to ≥7.0

Carry out the upgrade according to SAP Upgrade Guide

1.) The existing, non-digital license key remains valid.

2.) Request a permanent, digital license key on SAP Service Marketplace with the existing release.

3.) Install the permanent license key that you obtained from SAP Service Marketplace: In SLICENSE, choose Install license or

use saplikey -install

Source system

Target System

SAP Service

Marketplace

Valid license key is available

Carry out the upgrade

Request a digital/permanent

license key

Install the requested license

key

Upgrade

JAVA System

Carry out the upgrade according to SAP Upgrade Guide

1.) As of Web AS 6,40, the existing license key remains valid after the upgrade. For lower releases, you must request a new

license key.

2.) Request a permanent license key on SAP Service Marketplace with the existing release.

3.) Request a permanent license key on SAP Service Marketplace and install it in SAP NetWeaver Administrator (Visual

Administrator)

Source system

Target System

SAP Service

Marketplace

Valid license key is available

Carry out the upgrade

Request a permanent license

key

Install the requested license

key

Emergency Situations During an Upgrade

ABAP

• There is no valid license key in the system after the upgrade

• Solution: Request a permanent license key on SAP Service Marketplace and install it

• If there are problems with authorizations: If you are experiencing production standstill, create a Priority

1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.

You can always log on to the system with user SAP* to create a temporary license key (using saplicense –

temp, saplikey –temp, using SLICENSE)

JAVA

• There is no valid license key in the system after the upgrade

• Solution: Request a permanent license key on SAP Service Marketplace and install it

• If there are problems with authorizations: If you are experiencing production standstill, create a Priority

1 message on component XX-SER-LIKEY, requesting a license key that is valid for one week.

© SAP 2007 / Page 23

Thank you!