Chapter 4 - Cruise Ship Industry

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Transcript of Chapter 4 - Cruise Ship Industry

12/3/2014

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THE CRUISE LINE INDUSTRYHistory, Profile, Careers

HISTORY�Back in the day, all travel (domestic, international,

transcontinental) were done by sea.

�Ships were used for discovery, commerce andmigration

�Back in the day individual travel wasn’t available,only rich groups could travel.

�Military/ Armies and Navies�Monarchy/ Royalty�Ministry/ Clergy

�The Industrial Age led to the wide use of metalships in the 1800s, with steam technologymatching the power needed to move them.

CRUISING IN THE 1900s

�Back in the day there were only first class and steerage class�Sea safety is a lot better in terms of ventilation and

passenger handling�RMS Titanic’s sinking on 15 April 1912 forever

changed passenger safety precautions (1502 of 2224 died)

WHY GO CRUISING?�Price is all inclusive (transport/ lodging/ main

meals)

�Cruising is a stress-free, hassle free vacation

�A New and Prestigious

�Numerous activities on-board and off-board

�Facilitates socializing and networking

� Ideal for bonding and special occasions

�Each cruise stop gives a brief historical andlearning experience about each destination

�Sea vessels today offer great safety and security

INDUSTRYPROFILE

�Cruise Lines International Association (CLIA) isthe regulatory body of all ships operating in acruise capacity

�Aim is to promote and develop the cruise shipindustry by abiding with the Federal MaritimeCommission under the Shipping Act of 1984

� In 2009, the industry served 12.8 millionpassengers, and since the 1990s, the industryhas been growing 7- 8% per year

FAMOUS CRUISE LINES

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CRUISING DESTINATIONS ALL OVER THE WORLD

�South East Asia (SG, TH, MY, IN, etc.)

�South Pacific (AU, NZ)

�Caribbean (MX, BH, BE, etc.)

�Central and the rest of South America

�The Mediterranean (GR, CY, IT, etc.)

�The British Isles

�Alaska and rest of North America (US, CA)

�Exotics (African Territories like GI, SE, etc.)

CLASSIFICATION OF CRUISE SHIPS

SIZE GROSS

TONNAGE PAX CAPACITY

Very Small Under 10,000 up to 200 pax

Small 10,000 - 20,000 200 - 500 pax

Medium 20,000 - 50,000 500 - 1200 pax

Large 50,000 -70,000 1200 - 2000 pax

Megaship More than

70,000

more than 2000

pax

FACILITIES (3 Major Areas)Stateroom Spaces�The rooms/ lodging facilities of the ship for

passengers� Inside Staterooms�Outside Staterooms�Suite Staterooms

Private Spaces�The areas behind the scenes where the crew

works, operates and rests. Guests are restricted here.�Bridge, Engine Room, Mess Hall, Crew’s

Quarters, etc.Public Spaces�The area where guests are allowed to loiter

and access� (next slides)

PUBLIC SPACES�Reception Area/ Cruise Lobby�Dining Rooms/ Food Outlets�Showroom/ Theatre�Pool Area�Gym, Spa, and other sports

facilities�Children’s Area�Clinic�Gift Shop/ Souvenir Shop�Internet Center�Casino

THE CRUISE SHIP’S FACILITIES STATEROOMS

(Inside Staterooms)

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STATEROOMS (Outside Staterooms)

STATEROOMS (Suite Staterooms)

PRIVATE SPACES

LOBBY/ RECEPTION AREA LOBBY/ RECEPTION AREA LOBBY/ RECEPTION AREA

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DINING ROOMS/ FOOD OUTLETS DINING ROOMS/ FOOD OUTLETS (it. al fresco) SHOWROOM/ THEATRE

POOL AREA/S POOL AREA/S GYM, SPA, and other facilities

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CHILDREN’S AREA CHILDREN’S AREA

CHILDREN’S AREA

GIFT SHOPS/ SOUVENIR SHOPS GIFT SHOPS/ SOUVENIR SHOPS GIFT SHOPS/ SOUVENIR SHOPS

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CLINIC INTERNET CENTER CASINO

THE PHILIPPINE SETTING

� In ASEAN Vietnam has the most number of tourists via ship, but Singapore is normally the main port of call

� In the country, Manila and Cebu are the major ports, with most companies having routes that pass by there

� Aboitiz sold part of its passenger lines but merged with GothongLines and William Lines to form the biggest maritime company in the Philippines

� Negros Navigation is 2nd the biggest player in the country

� Main hub in Pier2, unified SuperCat, SuperFerry and Cebu Ferries to form 2Go Travel

� Oldest in the country (operated since 26th July 1932)

� Now focused on training as well (Ocean Link Inc.)

CAREER OPPORTUNITIES

�The Bridge�Captain

�Deputy Captain

�Chief Mate

�Chief Engineer

�Chief Medical Officer

�Chief Communications Officer

�Others

�Deck Hands

�Mess Hall

�Boiler Room

CAREER OPPORTUNITIES

�Hotel Side�Hotel Manager (aka GM)

�Front Desk Personnel

�Shore Excursion Manager

�Documentation Manager

�Cruise Director

�Kitchen Staff

�Housekeepers/ Stewards

�Service Staff

�Back of the House