Chapter 4 - Cruise Ship Industry

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12/3/2014 1 THE CRUISE LINE INDUSTRY History, Profile, Careers HISTORY Back in the day, all travel (domestic, international, transcontinental) were done by sea. Ships were used for discovery, commerce and migration Back in the day individual travel wasn’t available, only rich groups could travel. Military/ Armies and Navies Monarchy/ Royalty Ministry/ Clergy The Industrial Age led to the wide use of metal ships in the 1800s, with steam technology matching the power needed to move them. CRUISING IN THE 1900s Back in the day there were only first class and steerage class Sea safety is a lot better in terms of ventilation and passenger handling RMS Titanic’s sinking on 15 April 1912 forever changed passenger safety precautions (1502 of 2224 died) WHY GO CRUISING? Price is all inclusive (transport/ lodging/ main meals) Cruising is a stress-free, hassle free vacation A New and Prestigious Numerous activities on-board and off-board Facilitates socializing and networking Ideal for bonding and special occasions Each cruise stop gives a brief historical and learning experience about each destination Sea vessels today offer great safety and security INDUSTRY PROFILE Cruise Lines International Association (CLIA) is the regulatory body of all ships operating in a cruise capacity Aim is to promote and develop the cruise ship industry by abiding with the Federal Maritime Commission under the Shipping Act of 1984 In 2009, the industry served 12.8 million passengers, and since the 1990s, the industry has been growing 7- 8% per year FAMOUS CRUISE LINES

Transcript of Chapter 4 - Cruise Ship Industry

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THE CRUISE LINE INDUSTRYHistory, Profile, Careers

HISTORY�Back in the day, all travel (domestic, international,

transcontinental) were done by sea.

�Ships were used for discovery, commerce andmigration

�Back in the day individual travel wasn’t available,only rich groups could travel.

�Military/ Armies and Navies�Monarchy/ Royalty�Ministry/ Clergy

�The Industrial Age led to the wide use of metalships in the 1800s, with steam technologymatching the power needed to move them.

CRUISING IN THE 1900s

�Back in the day there were only first class and steerage class�Sea safety is a lot better in terms of ventilation and

passenger handling�RMS Titanic’s sinking on 15 April 1912 forever

changed passenger safety precautions (1502 of 2224 died)

WHY GO CRUISING?�Price is all inclusive (transport/ lodging/ main

meals)

�Cruising is a stress-free, hassle free vacation

�A New and Prestigious

�Numerous activities on-board and off-board

�Facilitates socializing and networking

� Ideal for bonding and special occasions

�Each cruise stop gives a brief historical andlearning experience about each destination

�Sea vessels today offer great safety and security

INDUSTRYPROFILE

�Cruise Lines International Association (CLIA) isthe regulatory body of all ships operating in acruise capacity

�Aim is to promote and develop the cruise shipindustry by abiding with the Federal MaritimeCommission under the Shipping Act of 1984

� In 2009, the industry served 12.8 millionpassengers, and since the 1990s, the industryhas been growing 7- 8% per year

FAMOUS CRUISE LINES

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CRUISING DESTINATIONS ALL OVER THE WORLD

�South East Asia (SG, TH, MY, IN, etc.)

�South Pacific (AU, NZ)

�Caribbean (MX, BH, BE, etc.)

�Central and the rest of South America

�The Mediterranean (GR, CY, IT, etc.)

�The British Isles

�Alaska and rest of North America (US, CA)

�Exotics (African Territories like GI, SE, etc.)

CLASSIFICATION OF CRUISE SHIPS

SIZE GROSS

TONNAGE PAX CAPACITY

Very Small Under 10,000 up to 200 pax

Small 10,000 - 20,000 200 - 500 pax

Medium 20,000 - 50,000 500 - 1200 pax

Large 50,000 -70,000 1200 - 2000 pax

Megaship More than

70,000

more than 2000

pax

FACILITIES (3 Major Areas)Stateroom Spaces�The rooms/ lodging facilities of the ship for

passengers� Inside Staterooms�Outside Staterooms�Suite Staterooms

Private Spaces�The areas behind the scenes where the crew

works, operates and rests. Guests are restricted here.�Bridge, Engine Room, Mess Hall, Crew’s

Quarters, etc.Public Spaces�The area where guests are allowed to loiter

and access� (next slides)

PUBLIC SPACES�Reception Area/ Cruise Lobby�Dining Rooms/ Food Outlets�Showroom/ Theatre�Pool Area�Gym, Spa, and other sports

facilities�Children’s Area�Clinic�Gift Shop/ Souvenir Shop�Internet Center�Casino

THE CRUISE SHIP’S FACILITIES STATEROOMS

(Inside Staterooms)

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STATEROOMS (Outside Staterooms)

STATEROOMS (Suite Staterooms)

PRIVATE SPACES

LOBBY/ RECEPTION AREA LOBBY/ RECEPTION AREA LOBBY/ RECEPTION AREA

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DINING ROOMS/ FOOD OUTLETS DINING ROOMS/ FOOD OUTLETS (it. al fresco) SHOWROOM/ THEATRE

POOL AREA/S POOL AREA/S GYM, SPA, and other facilities

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CHILDREN’S AREA CHILDREN’S AREA

CHILDREN’S AREA

GIFT SHOPS/ SOUVENIR SHOPS GIFT SHOPS/ SOUVENIR SHOPS GIFT SHOPS/ SOUVENIR SHOPS

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CLINIC INTERNET CENTER CASINO

THE PHILIPPINE SETTING

� In ASEAN Vietnam has the most number of tourists via ship, but Singapore is normally the main port of call

� In the country, Manila and Cebu are the major ports, with most companies having routes that pass by there

� Aboitiz sold part of its passenger lines but merged with GothongLines and William Lines to form the biggest maritime company in the Philippines

� Negros Navigation is 2nd the biggest player in the country

� Main hub in Pier2, unified SuperCat, SuperFerry and Cebu Ferries to form 2Go Travel

� Oldest in the country (operated since 26th July 1932)

� Now focused on training as well (Ocean Link Inc.)

CAREER OPPORTUNITIES

�The Bridge�Captain

�Deputy Captain

�Chief Mate

�Chief Engineer

�Chief Medical Officer

�Chief Communications Officer

�Others

�Deck Hands

�Mess Hall

�Boiler Room

CAREER OPPORTUNITIES

�Hotel Side�Hotel Manager (aka GM)

�Front Desk Personnel

�Shore Excursion Manager

�Documentation Manager

�Cruise Director

�Kitchen Staff

�Housekeepers/ Stewards

�Service Staff

�Back of the House