Chapter 4 - Cruise Ship Industry
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Transcript of Chapter 4 - Cruise Ship Industry
12/3/2014
1
THE CRUISE LINE INDUSTRYHistory, Profile, Careers
HISTORY�Back in the day, all travel (domestic, international,
transcontinental) were done by sea.
�Ships were used for discovery, commerce andmigration
�Back in the day individual travel wasn’t available,only rich groups could travel.
�Military/ Armies and Navies�Monarchy/ Royalty�Ministry/ Clergy
�The Industrial Age led to the wide use of metalships in the 1800s, with steam technologymatching the power needed to move them.
CRUISING IN THE 1900s
�Back in the day there were only first class and steerage class�Sea safety is a lot better in terms of ventilation and
passenger handling�RMS Titanic’s sinking on 15 April 1912 forever
changed passenger safety precautions (1502 of 2224 died)
WHY GO CRUISING?�Price is all inclusive (transport/ lodging/ main
meals)
�Cruising is a stress-free, hassle free vacation
�A New and Prestigious
�Numerous activities on-board and off-board
�Facilitates socializing and networking
� Ideal for bonding and special occasions
�Each cruise stop gives a brief historical andlearning experience about each destination
�Sea vessels today offer great safety and security
INDUSTRYPROFILE
�Cruise Lines International Association (CLIA) isthe regulatory body of all ships operating in acruise capacity
�Aim is to promote and develop the cruise shipindustry by abiding with the Federal MaritimeCommission under the Shipping Act of 1984
� In 2009, the industry served 12.8 millionpassengers, and since the 1990s, the industryhas been growing 7- 8% per year
FAMOUS CRUISE LINES
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CRUISING DESTINATIONS ALL OVER THE WORLD
�South East Asia (SG, TH, MY, IN, etc.)
�South Pacific (AU, NZ)
�Caribbean (MX, BH, BE, etc.)
�Central and the rest of South America
�The Mediterranean (GR, CY, IT, etc.)
�The British Isles
�Alaska and rest of North America (US, CA)
�Exotics (African Territories like GI, SE, etc.)
CLASSIFICATION OF CRUISE SHIPS
SIZE GROSS
TONNAGE PAX CAPACITY
Very Small Under 10,000 up to 200 pax
Small 10,000 - 20,000 200 - 500 pax
Medium 20,000 - 50,000 500 - 1200 pax
Large 50,000 -70,000 1200 - 2000 pax
Megaship More than
70,000
more than 2000
pax
FACILITIES (3 Major Areas)Stateroom Spaces�The rooms/ lodging facilities of the ship for
passengers� Inside Staterooms�Outside Staterooms�Suite Staterooms
Private Spaces�The areas behind the scenes where the crew
works, operates and rests. Guests are restricted here.�Bridge, Engine Room, Mess Hall, Crew’s
Quarters, etc.Public Spaces�The area where guests are allowed to loiter
and access� (next slides)
PUBLIC SPACES�Reception Area/ Cruise Lobby�Dining Rooms/ Food Outlets�Showroom/ Theatre�Pool Area�Gym, Spa, and other sports
facilities�Children’s Area�Clinic�Gift Shop/ Souvenir Shop�Internet Center�Casino
THE CRUISE SHIP’S FACILITIES STATEROOMS
(Inside Staterooms)
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STATEROOMS (Outside Staterooms)
STATEROOMS (Suite Staterooms)
PRIVATE SPACES
LOBBY/ RECEPTION AREA LOBBY/ RECEPTION AREA LOBBY/ RECEPTION AREA
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DINING ROOMS/ FOOD OUTLETS DINING ROOMS/ FOOD OUTLETS (it. al fresco) SHOWROOM/ THEATRE
POOL AREA/S POOL AREA/S GYM, SPA, and other facilities
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CHILDREN’S AREA CHILDREN’S AREA
CHILDREN’S AREA
GIFT SHOPS/ SOUVENIR SHOPS GIFT SHOPS/ SOUVENIR SHOPS GIFT SHOPS/ SOUVENIR SHOPS
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CLINIC INTERNET CENTER CASINO
THE PHILIPPINE SETTING
� In ASEAN Vietnam has the most number of tourists via ship, but Singapore is normally the main port of call
� In the country, Manila and Cebu are the major ports, with most companies having routes that pass by there
� Aboitiz sold part of its passenger lines but merged with GothongLines and William Lines to form the biggest maritime company in the Philippines
� Negros Navigation is 2nd the biggest player in the country
� Main hub in Pier2, unified SuperCat, SuperFerry and Cebu Ferries to form 2Go Travel
� Oldest in the country (operated since 26th July 1932)
� Now focused on training as well (Ocean Link Inc.)
CAREER OPPORTUNITIES
�The Bridge�Captain
�Deputy Captain
�Chief Mate
�Chief Engineer
�Chief Medical Officer
�Chief Communications Officer
�Others
�Deck Hands
�Mess Hall
�Boiler Room
CAREER OPPORTUNITIES
�Hotel Side�Hotel Manager (aka GM)
�Front Desk Personnel
�Shore Excursion Manager
�Documentation Manager
�Cruise Director
�Kitchen Staff
�Housekeepers/ Stewards
�Service Staff
�Back of the House