PARENTS AS PARTNERS In Children’s School Bus Journey 

STS is a leading private operator and preferred partner of choice for school transport solutions across the GCC.

This introductory newsletter has been produced to enable the parent community to be partners in their children’s school bus journey, every day. This is the first of a series of newsletters for parents issued by School Transport Services LLC (STS). 

YOUR STS

OUR FOCUS IN EVERYTHING WE DO IS TO BE SAFE, TIMELY, SMART.

78+ 3,100+

482+3,25,000+KM per day

80,000+students

employees

areas acrossthe UAE

schools school buses

As the leading private operator for school transport in the GCC, STS understands your concerns for child safety and would like to assure you that it is our priority to ensure that your children get to and from school, safely and comfortably.

The  Smart  Bus  embodies  STS’s  commitment  towards  Safe,  Timely,  Smart transportation and cultivates a safety-driven mindset within the community.

YOUR SCHOOL BUS

Driver FatigueCamera

Motion Sensors

CCTV

Child Check Button

RFIDStudent Tracking

GPS Tracking

Route Optimisation

STS App

Alert Button

www.stss.aeSafe, Timely, Smart

All of our buses are installed with internal and external video surveillance systems to monitor employee and student behaviour. CCTV provides STS with visibility of all students travelling with us and al lows us to report or investigate incidents immediately.

All of our buses have a Child Check Button located inside at the rear of the bus. This is used to confirm that no student has been left behind on the bus.

Our App provides parents with the ability to monitor their child’s bus location. The App is an easy to use platform that allows parents to log on and view real time information.

Our fleet is fitted with Global Positioning Systems for real time monitoring of the movement of our buses. This advanced level of vehicle tracking ensures the safety of all students on board and assists our team in developing and optimising routes and journey times. All students are issued with RFID cards that

are used to track when the bus. The data we collect feeds directly back to our Operations Control Centre (OCC) where we track student log reports, which can be made available to our stakeholders on request.

The installation of passive Motion Sensors in our fleet provide further levels of assurance by alerting the driver of any student is still on board the bus.

The live camera captures driving habits to identify behaviour such as eye blink rate, mobile phone use and oral intake.

All of our buses have an Alert Button installed on the dashboard in case of an emergency. The alert button sends an immediate alert to our 24-hour OCC, with the bus and driver details.

STS has introduced new route management software that will improve student bus routes through optimisation, with the focus to reduce journey times.

Smart Bus Technology

WE ARE SAFE To ensure the health and safety of our students and staff members, we follow a safe system of work.

SCHOOL BUS 

SANITISATION 

PROTOCOL

BACK TO THE 

BUS SAFETY 

PROTOCOLWATCH VIDEO WATCH VIDEO

PRE-TRIP BUS SANITISATIONAll school buses will undergo pre-trip sanitisation and vehicle inspection.

SOCIAL DISTANCING PRIOR TO BOARDINGStudent social distancing is to be maintained when waiting for the school bus at designated boarding points.

A FACE MASK IS MANDATORYFace masks are mandatory for students aged six and above.

PERSONAL HYGIENESanitise your hands before boarding or if you prefer, wear disposable gloves.

TEMPERATURE CHECKSNon-invasive temperature checks will be carried out prior to boarding.

SCAN YOUR ID CARDMake sure you register your journey.

SOCIAL DISTANCING ON BOARDSit in your allocated seat. Physical distancing must be adhered to during the bus journey.

WEAR YOUR SEAT BELTAlways buckle up and stay seated.

SOCIAL DISTANCING WHEN GETTING OFF THE BUSSocial distancing is to be observed when getting off the bus.

POST-TRIP BUS SANITISATIONAll school buses will undergo a post-trip sanitisation protocol and vehicle inspection.

Safety Protocol

Back to the Bus

WE ARE TIMELYOur  fleet  of  Smart  Buses  are  monitored  and  managed  remotely  by  STS’s Operations Control Centre (OCC). This full-fledged, state-of-the-art control room is uniquely equipped to supervise the functions of the entire fleet of 3,100 buses. A dedicated and trained team monitors the exact location of each bus, the entry and exit of all students throughout the journey. 

STATE-OF-THE-ART OCC

Our OCC team monitors the movement of our buses in real time throughout the day ensuring the safety of all those on board.

EFFICIENT ROUTE MANAGEMENT

We have a trained and experienced route management team that evaluates and optimises bus routes on a regular basis to provide our customers with timely transport.

REAL TIME DATA

All buses are installed with internationally acclaimed safety features such as CCTV security systems, GPS, RFID scanners, motion sensors, child check button and many other features. Data from these devices can be seen live on the OCC screens, enabling the team to take immediate action where necessary.

WE ARE SMARTThe STS mobile application is available to all parents and provides information on your child’s journey to and from school. It is loaded with all these great features. Get on board and travel with us today!

BUS LOCATION

MESSAGEALERTS

SERVICEREQUESTS

FEEPAYMENTS

OFFERSAND 

PROMOTIONS

TO DOWNLOAD AND REGISTER ON THE STS APP

• Open Google Play/App Store on your device.• Download the STS App by School Transport Services LLC.• Open the App and click on the Login button.• Enter the Username and Password.• Upon logging in successfully, the App will automatically generate your details.• Change your Password through the Settings option.• If you have difficulty logging in, please use the Trouble Signing In feature to       generate an OTP or contact your school bus representative.

LET’S LEARN MORE ABOUT THE APP’S FEATURES THAT WILL MAKE YOUR SCHOOL BUS EXPERIENCE SAFE, TIMELY, SMART!

WATCH VIDEO

DOWNLOAD THE APP NOW

The health and safety of children is at the heart of everything we do at STS. We look forward to providing students with safe and reliable bus services. For enquiries, please visit www.stss.ae or contact the school’s assigned STS Service Delivery Executive.

OUR CREDENTIALS

SCHOOL TRANSPORT SERVICES LLCAl Joud Building, M22 Street 15A,

Al Quoz 1, Dubai, PO Box 124961,

Phone +971 (0)4 339 7555

www.stss.ae ALL RIGHTS RESERVED

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