Wrench, J. S., & Booth-Butterfield, M. (2003). Increasing patient satisfaction and compliance: An...

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Transcript of Wrench, J. S., & Booth-Butterfield, M. (2003). Increasing patient satisfaction and compliance: An...

Page 1: Wrench, J. S., & Booth-Butterfield, M. (2003). Increasing patient satisfaction and compliance: An examination of physician humor orientation, compliance-gaining strategies, and perceived
Page 2: Wrench, J. S., & Booth-Butterfield, M. (2003). Increasing patient satisfaction and compliance: An examination of physician humor orientation, compliance-gaining strategies, and perceived
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Page 4: Wrench, J. S., & Booth-Butterfield, M. (2003). Increasing patient satisfaction and compliance: An examination of physician humor orientation, compliance-gaining strategies, and perceived
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