The reality of “Revitalizing Health and Safety
-
Upload
westernsydney -
Category
Documents
-
view
1 -
download
0
Transcript of The reality of “Revitalizing Health and Safety
The reality of ‘‘Revitalizing Health and Safety’’
Clive Smallman*
Judge Institute of Management Studies, University of Cambridge, Trumpington Street,
Cambridge CB2 1AG, UK
Received 13 November 2000; received in revised form 30 April 2001; accepted 15 June 2001
Abstract
Problem: Workplace health and safety remains an important international socio-
economic issue, but the progressive declines in reported incidents may be slowing. The
British Government has responded by launching a new policy initiative aimed at
‘‘Revitalizing Health and Safety’’ by establishing targets for improvement, strategies,
and a series of action points, mainly targeting employers and organizational issues.
This paper critically assesses the realities of implementing this policy with respect to
the scientific base for each of the strategies. Method: Literature meta-analysis; analysis
of policy. Results: Empirically proven determinants of workplace health and safety
provide baselines for compensation and conditions of work, workforce characteristics,
workplace characteristics, health and safety environment, political and economic
factors, and industry characteristics. Support for different policy elements is varied and
there are some significant gaps. Summary: An impressive body of research was found
that offers a firm foundation for future developments. However, the need for work that
is interdisciplinary, ordered, and collaborative is pressing. The need to move away from
elegant but simplistic pictures of occupational health and safety (OHS) management
practice, and to reflect true complexity is imperative. The reality of health and safety at
work is that it is an issue that is taken lightly by those who do not practice or research
safe and healthy working, and a serious issue for victims or relatives of victims of
shoddy management. It remains one of the bastions of inequality of work worldwide.
Impact on industry: The intent of governments in attempting to reinvigorate the
suppression of workplace injury and illness is motivated by both social and economic
imperatives. Motivation for organizations is not fully understood as there is no obvious
business imperative. If organizations can further understand and provide a scientific
justification for investment in OHS management, then governments’ task will be made
easier. By proving the value of OHS to management, we will demonstrate that
0022-4375/01/$ – see front matter D 2001 National Safety Council and Elsevier Science Ltd.
All rights reserved.
PII: S0022 -4375 (01 )00065 -2
* Tel.: +44-1223-766592; fax: +44-1223-339701.
E-mail address: [email protected] (C. Smallman).
www.elsevier.com/locate/jsr
Journal of Safety Research
32 (2001) 391–439
organizations continue to present considerable hazards to their employees. D 2001
National Safety Council and Elsevier Science Ltd. All rights reserved.
Keywords: Health and safety policy; Literature review; Research agenda
1. Introduction
Workplace injury and illness is an international economic issue. In the
United States and in Britain there is statistical and anecdotal evidence to
suggest that the long-term 20th century trend toward safer workplaces has
slowed and may have reached a plateau (Dorman, 1996; Fairris, 1998; Health
and Safety Commission, 2000). Notwithstanding the severe social implications
of this stagnation, the economic cost is considerable, and in 1998 work-related
injuries cost the United States US$125.1 billion (1.5% of GDP—National
Safety Council, 1999). By comparison, annual costs to the British economy
are between £14.5 and £18 billion (2.1% and 2.6% of GDP—Health & Safety
Executive, 1999).
The British Government’s solution to tackling this issue was to announce
the Revitalizing Health and Safety initiative in March 1999. The government’s
aims were to reinvigorate the health and safety agenda, to identify new
approaches to improving workplace health and safety performance (particu-
larly in smaller employers), to ensure that health and safety regulation
remains compatible with trends in the development of industry and com-
merce, and to ensure coherence between health and safety legislation and
other government programs.
At the heart of occupational health and safety (OHS) policy in Britain sits the
Health and Safety at Work etc. Act 1974 (HSWA). This body of law:
. . .provides for goal setting law, taking account of levels of risk and what is
‘‘reasonably practicable,’’ with the overriding aim of delivering good
regulations that secures decent standards and protection for everyone.
Health and Safety Commission, 2000, p. 8
The Act effectively delegates responsibility for proposing new law and
standards to the Health and Safety Commission to the Health and Safety
Executive, the Act delegates responsibility for enforcing health and safety
legislation, investigating accidents and complaints, conducting research, and
providing information and advice. Local government also shares some
measure of responsibility for the enforcement of health and safety law in
retail, entertainment, and office premises.
In July 1999, the government and the Health and Safety Commission
initiated a consultation on the subject of health and safety, seeking contribu-
tions from stakeholders. From the 1,500 responses, the Health and Safety
Commission developed the Revitalizing Health and Safety Strategy Statement,
which is the first major policy statement on workplace health and safety in
C. Smallman / Journal of Safety Research 32 (2001) 391–439392
Britain since the HSWA over 25 years ago. The stated aim of this new
approach was to exploit innovations in pursuit of ‘‘adding value’’ to the
current system, while not threatening its overall balance. For example, the
strategy presents the first ever health and safety targets for Britain (Health and
Safety Commission, 2000, p. 8):
� to reduce the number of lost workdays due to work-related injury and
illness by 30% per 100,000 workers by 2010;� to reduce the incidence rate of fatal and major injury accidents by 10%
by 2010;� to reduce the incidence rate of cases of work-related illness by 20%
by 2010;� to achieve half of the improvement under each target by 2004.
These objectives are operationalized in a 10-point strategy statement. The
emphasis throughout is that improving workplace health and safety makes good
business sense. The government aims to lead by example through demonstrating
its own commitment to health and safety in the public sector. Furthermore, in
attributing health and safety failures largely to ‘‘poor management and ignorance
of good practices’’ (Health and Safety Commission, 2000, p. 19), the essential
role of education at all levels is stressed most strongly. The strategies are
supported by 44 action points focused around the themes of the business case,
leadership, partnership, and dealing with failures (Rose, 2000).
This paper critically assesses this policy with respect to empirical research on
health and safety management. The aim is to evaluate the extent of the theoretical
base that will support the implementation of the policy and to propose a research
agenda that will fill revealed gaps.
While this work is orientated around Britain, it is germane elsewhere, since
Britain has had considerable success in reducing OHS incidents in comparison
with other developed countries.1 The successful implementation of the British
Government’s policy should offer lessons for other nations, as will a science-
based critique of this policy and the literature.
The study begins by outlining the method used and then moves on to a
meta-analysis of past research on workplace health and safety, synthesizing a
composite model of the current orthodoxy. The policy implications of this
1 One study found that, over the period 1991–1995, fatality rates in Denmark, Finland, and the
Netherlands were greater than that in Britain, but less than that in the USA (Government Statistical
Service, 1997). Germany’s rate equaled America’s, but France, Belgium, Ireland, Spain, Italy, and
Portugal (in ascending order) killed more workers per 100,000 employees or self-employed than the
USA. Sweden and Ireland had lower nonfatal injury rates than Britain in 1993–1994. Denmark was
marginally worse than Britain and better than the USA. Each of the remaining major (and lesser)
European states has a worse rate than America. Portugal again had the worst rate. Whatever the
weaknesses of comparing this data, the picture of fatality, injury, and illness across Europe strongly
suggests the presence of a marked economic, not to say social, impact. The picture in the developing
world is worse and almost certainly understated (Jeyaratnam, 1992; Shrivastava, 1992, pp. 20–28).
C. Smallman / Journal of Safety Research 32 (2001) 391–439 393
model are then evaluated; leading to the conclusion with a critique of the
literature and the policy and by proposing a research agenda, which addresses
the shortfall between the current policy and the reality of revitalizing work-
place health and safety.
2. Method
In order to facilitate the policy analysis, a model was developed of the
theoretical determinants of OHS performance from the literature. An analysis of
the British Government’s Revitalizing Health and Safety Strategy Statement
against this framework is then presented. In both phases of the study, content
analysis was employed in order to draw out essential issues.
2.1. Meta-analysis of the literature
A significant issue for OHS researchers is the breadth and depth of the
literature on the subject, which is spread across several disciplines.2 A search of
the BIDS Social Science Citation Index, Proquest and Elsevier Direct databases
revealed some 280 substantive journal publications relating to the management of
OHS. For the purposes of this research, 55 articles from this literature were
identified using the following criteria:
(a) Articles had to present substantive, well-specified, and (above all else)
empirical content focused upon workplace determinants of OHS;
(b) They had to have been published in peer-reviewed journals or in a
monograph regularly cited by other authorities (e.g., Dawson, Willman,
Clinton, & Bamford, 1988a);
(c) Be published after 1990, except (again) where they are regularly cited by
other authorities.
Of the 55 selected, 20 were published in various journals focused upon
employee (industrial) relations or the economics of employee relations, 16 were
published in the Journal of Safety Research,3 8 were published in Safety Science,
and 5 were published in general management journals. Of the remainder, three
2 Studies of OHS fall broadly into ergonomics, law, sociology, occupational psychology,
employee relations, safety management, and occupational medicine. In this piece, I do not deal with
the occupational medicine (e.g., I deliberately excluded work-related stress from my searches, since
an early search revealed that I would have been overwhelmed by studies in this area) or ‘‘technical’’
aspects of safety management (sometimes termed safety science, e.g., ergonomics). These literatures
are highly technical and rarely report upon managerial or organizational behavior aspects of OHS.
Nor do I deal with directly with law, although its effects upon behavior are an input to the
development of models.3 I should point out that the selection of articles was made before I had targeted any particular
journal with a view to publishing my results!
C. Smallman / Journal of Safety Research 32 (2001) 391–439394
articles were published in the same research monograph (Dawson et al., 1988a),
and the other three were published in journals focused upon risk. A summary of
these empirical studies is in Appendices A and B.
The content of each study was analyzed, identifying the nature of sample, the
country of origin, analytical techniques used, dependent variables, significant
independent variables, and main findings.
2.2. Analysis of policy
It is important to distinguish between policy analysis (the investigative and
consultative processes that leads to the development of policy) and the analysis of
policy (how effective is policy or how likely it is to be effective). This study falls
into the latter category, although it may feed into the former.
Each of the strategy points and their supporting actions were addressed,
aligning them with the elements of the model derived in the first phase. The intent
was to identify how much theoretical support for the strategies existed and to
identify gaps in knowledge.
3. Past research
3.1. Nature of samples
There is a bias toward the individual as the primary unit of analysis:
� Thirty-four studies evaluate the health and safety risk of individual
employees.� Three studies only mention interviewing managers.� The remaining studies focus on employee groups or are not specific.
More particularly, the bias is toward employees (workers) and the identifica-
tion of the factors that lead to their injury or illness.
Apparently, very little work explores the attitudes of management or senior
management to health and safety. Yet, Hayes, Perander, Smecko, and Trask
(1998) find that improving the safety record of a firm should include attention
to management’s role in safety (interestingly this researcher found no research
that evaluates safety managers’ attitudes either). Fuller (1999) finds that
managers’ responsibility for safety has to be fitted in with all of their other
responsibilities. This aligns with Dawson et al.’s (1988a) finding that the
problem associated with health and safety is that it must be traded off against
other management matters. Gill (1993) finds that the push for improvement in
safety is more likely to come from employee representatives than from
management. Hofmann and Sletzer (1998) find that supervisors’ openness to
upward communication about safety issues sends a strong signal to employees
about the degree to which their organization values safety. Notwithstanding
C. Smallman / Journal of Safety Research 32 (2001) 391–439 395
these findings, Smallman and John (in press) find broad (although not
statistically representative) support in British senior management in large firms
for linking health and safety with corporate performance.
From the point of view of organizational effects upon health and safety,
coverage has been effected at the work group, establishment (or workplace),
the firm, and industry levels. However, these studies again concentrate solely
upon the relationship between organizational structures and health and safety
risk. They do not look at the broader strategic picture of the organization.
Forty-four of the samples studied in the analyzed research do not specify
the size of the workplaces upon which their analyses are based.4 Fifteen
samples are taken from large organizations, and two each from medium-sized
and small organizations. This suggests that our knowledge of OHS manage-
ment in small and medium-sized enterprises is rather ‘‘thin.’’
The sectors from which samples are drawn are summarized in Table 1.5
Table 1 demonstrates a bias toward industry and manufacturing, particularly
high-risk industries. While OHS in these sectors remains important, as we move
to a different form of industrialization in the developed world, what are the OHS
implications of the so-called ‘‘new economy’’?
3.2. Country of origin
Of the examined studies, there are 27 US-based studies, 6 British, 6 Canadian,
4 Norwegian, 3 Australian, 3 Swedish, 1 German, 1 based in Hong Kong, 1
Indian, and 1 from Taiwan. Two comparative studies were evaluated, one covers
Australia and Britain, and the other covers 12 countries in the European Union.
The paucity of comparative work is probably attributable to differences in
health and safety legislation, and much of the American work focuses upon the
effects of the Occupational Safety and Health Act and its enforcement. None of
the comparative studies takes a view on organizational determinants or
‘‘national’’ cultural effects.
3.3. Analytical and methodological approach
In terms of dominant research design, there is a bias toward quantitative
techniques, based upon cross-sectional and occasionally longitudinal surveys,
and their evaluation through regression analysis and its variants.
Of qualitative techniques, only ethnographic content analysis is used, and
expressly in two studies only (Holmes, Gifford, & Triggs, 1998; Holmes,
Lingard, Yesilyurt, & De Munk, 1999). Dawson et al. (1988a) also apparently
make use of content analysis, but their formal approach is not specified.
4 The Commission of the European Communities identifies firms with less than 10 employees as
microenterprises, those with between 10 and 100 employees as small firms, those with between 100
and 250 employees as medium sized, and those with more than 250 employees as large.5 The number of samples exceeds 55 since several studies compared a number of sectors.
C. Smallman / Journal of Safety Research 32 (2001) 391–439396
However, their development of case studies of health and safety, through a
mixture of interviewing, observation, and survey, is a comparative rarity.
Economic and psychological statistical modeling of individual behaviors,
based almost exclusively on primary or secondary data from self-completion
questionnaires, dominates the study of accident causation in the health and
safety literature. With the exception of Dawson et al. (1988a) and Nichols
(1997c), there is little in the way of a sociological study to fully explain
organizational behaviors that contribute to workplace injury or illness. Yet,
there is a lengthening strand of sociological and social psychological research
that uses qualitative analysis of systems failures to explain the causal
antecedents of disasters (e.g., Perrow, 1999; Sagan, 1993; Toft & Reynolds,
1997; Turner, 1976; Turner & Pidgeon, 1997). Nichols, albeit eloquently,
dismisses this body of work as ‘‘accounts of disasters’’ rather than ‘‘a
sociological theory of industrial injury,’’ on the grounds that it is too abstract
in its use of systems theory. However, surely disasters are industrial accidents
writ large? The organizational antecedents of both are similar; the outcomes
differ in scale only.
3.4. Dependent variables
Each of the empirical studies choose as their dependent variable full or
partial measures of the risk of injury in the workplace; they measure the
probability of injury, the severity of injury, some proxy for probability or
severity, or both. For example, injury rate is a direct measure of the
probability of injury; injury severity is a direct measure of severity; and
refusal to work is a proxy for risk of injury. The most frequently used
dependent variable is accident or injury rate (used in 26 studies), with safety
behaviors (including safety culture) employed in 12 studies. No study ties
safety with broader corporate performance. This study identified only one
organizational study that dealt explicitly with ill health (James, Lovato, &
Khoo, 1994).
Table 1
Nature of samples: sector
Sector Number of samples
Representative of industry in country of origin 20
Primary or utility 9
Nonspecific manufacturing industry 10
Construction 7
Chemicals 5
Health care 3
Civil aviation 1
Distribution 1
Retail 1
Students 1
C. Smallman / Journal of Safety Research 32 (2001) 391–439 397
3.5. Determinants of health and safety risk
The significant factors that influence injury risk, and to a much lesser extent
health risk, are many and diverse (see Table 2) and discussion of the more
significant issues follows.
3.5.1. Compensation and conditions of work
Some ‘‘flexible’’ employment practices, in particular subcontracting, have
been linked strongly to injury and illness (Blank, Andersson, Linden, & Nilsson,
1995; Nichols, Dennis, & Guy, 1995; Rebitzer, 1995). Contractors seem to suffer
higher rates of injury and illness due to a combination of:
� A lack of time and resources available for safety training.� The burden of liability lying with the contracting firm rather than the host.� Poor supervision by host firms, for fear of being found liable.
However, there is an apparent lack of understanding of the health and safety
implications of the growing number of alternative working arrangements.
Fernie and Metcalfe (1995) find that workplaces with ideal participation
practices are associated with relatively good financial performance, but
relatively poor performance on others measures (e.g., staff retention, absent-
eeism), and there may be a relationship here with injury and illness. Fuller
(1999) too develops a strong case for the role of employee participation in
developing effective safety management systems. Participation in returns
(rewards offered to promote commitment) is a matter of relatively heated
debate, particularly in its relationship to health and safety.
The relationship of pay to injury has been explained by the theory of
compensating wage differentials (Dorman, 1996; Viscusi, 1993), where
workers will accept more risk for more pay. This has been disputed on
the grounds that workers may have no choice in accepting high-risk work
because of an imperfect market for jobs (DeJoy, 1996; Dorman, 1996;
Nichols, 1997a). This links to political and economic factors.
3.5.2. Workforce characteristics
It is well established in the literature that different occupations carry
different levels of risk (Nichols et al., 1995; Williamson, Feyer, & Cairns,
1996). Much work has focused on high-risk groups, such those who work in
mining (Blank et al., 1995) and offshore (Rundmo, Hestad, & Ulleberg,
1998), although some revealing work has been done in exploring safety in
retail (Dawson, Willman, Clinton, & Bamford, 1988d).
Other research suggests that the age of employees is no guarantee of safety.
However, the age–injury rate relationship is complex, and is often contingent
upon the physical and technical environment in which workers operate
(Laflamme, 1996). Similarly, lengthy job tenure (or engagement rate) has
been found to equate to a lower propensity to injury (Dell & Berkhout, 1998).
C. Smallman / Journal of Safety Research 32 (2001) 391–439398
There is less evidence to support the proposition that women are
generally less susceptible to workplace injury, although tentative support
Table 2
Major empirically proven determinants of occupational healthy and safety risk
Determinant groupa Determinantb Indeterminate
Association
with OHS
risk increases Decreases
Pay and conditions
of work
Wage replace rate or
sickness benefit
.
Degree of unionization .Walk around rights with
OHS inspectors
Pay .Proportion of manual workers .Physical working conditions .Working hours .Proportion of contract workers .Job stress and strain .Work intensity .
Workforce Safety values .characteristics Gender .
Occupation .Job tenure .Perceptions of hazard or risk .Age .Proportion of workforce
involved in production work
.
Workplace Firm size .characteristics Employee representation
and organization
.
Management organization
and control of OHS
.
Cooperation between workers
and supervisors
.
Capital intensity .Age of workplace .
Health and safety Management safety practices .environment Safety culture or climate .
Training .Lost day work rate .Supervisor safety .
Political and Number of inspections .economic factors Local unemployment rate .
Location .Industry Sector .
characteristics Rival firms adopting accident
prevention programs
.
a Determinant groups are listed in my subjective estimation of their importance within the
literature.b Determinants are listed in a crude rank order representing the number of times they occurred in
the research analyzed.
C. Smallman / Journal of Safety Research 32 (2001) 391–439 399
has been established both in workplace surveys (Nichols, 1997b) and in a
more general investigation of university students’ attitudes to safety (Crowe,
1995). Only indirect evidence exists in support of a link between ethnic
group and illness (James et al., 1994). The third acknowledged source of
workplace discrimination has apparently received no coverage; No work
was found that examines the relationship between disability and workplace
well-being.
3.5.3. Workplace characteristics
It is widely held that an inverse relationship exists between workplace size
(number of employees) and injury and illness (Nichols et al., 1995; Reilly,
Paci, & Holl, 1995). One explanation of this is that larger employers may
have better organization, have developed a greater awareness of OHS, have
higher rates of unionization, and better training (McVittie, Banikin, &
Brocklebank, 1997). Furthermore, there is a view that larger firms may have
more resources to deal both with the set-up and operational costs of
comprehensive health and safety arrangements (Nichols et al., 1995).
This latter issue links to workplace unionization and its significant impact
upon health and safety performance. The formal representation of employees
has been shown to have varying effects on health and safety-related issues
(Hebdon & Hyatt, 1998; Nichols et al., 1995; Reilly et al., 1995; Weil, 1991,
1992, 1999).
The level of technology in the workplace too has been shown to affect
propensity to injury and illness (Carriere, Dionne-Proulx, & Beauchamp,
1998; Lanoie & Trottier, 1998). However, the impact of broader manage-
ment-related issues that deal with the more commercial aspects of organiza-
tions (e.g., business strategy, competition, economic performance) on health
and safety has apparently received little attention in the literature.
3.5.4. Health and safety environment
Another established (if obvious) influence on well-being at work is the health
and safety environment within the organization itself. In particular, organiza-
tional ‘‘safety culture or climate,’’ originally a radical construct, is now a
significant element of the safety professionals’ armory (Clarke, 1999; Hofmann
& Sletzer, 1998).
The representation of the workforce with respect to health and safety is
another significant element of the organization health and safety environment
(Hebdon & Hyatt, 1998; Nichols et al., 1995; Rebitzer, 1995; Reilly et al., 1995;
Weil, 1999).
Training is another particularly strong interdisciplinary theme that runs through
extant theory on health and safety (Cox, Tomas, Cheyne, & Oliver, 1998;
DePasquale & Geller, 1999; Rebitzer, 1995). Yet management safety attitudes,
while intuitively critical in this area, remain woefully underresearched (Hayes
et al., 1998), except in the area of the supervision of contract workers in the
construction and chemical industries (Mayhew & Quinlan, 1997; Rebitzer, 1995).
C. Smallman / Journal of Safety Research 32 (2001) 391–439400
3.5.5. The political economy of OHS
The nature, level, and enforcement of OHS legislation are recurrent themes in
the literature. Not surprisingly, it is a proven significant determinant of workplace
injury and illness (Bain, 1997; Gray & Jones, 1991; Hebdon & Hyatt, 1998;
Viscusi, 1986; Weil, 1991). Additionally, other wider economic factors have a
role to play, and unemployment rates, competition (leading to a production over
safety bias), and cost minimization all have proven effects on health and safety
(Adnett & Dawson, 1998).
In particular, the question of moral hazard (i.e., employees taking additional
‘‘sick’’ days because of the increased availability and level of sickness benefit
and insurance) receives heavy coverage in the literature (Fortin, Lanoie, &
Laporte, 1996; Lanoie, 1991; Ruser, 1991, 1998).
3.5.6. Industry effects
Some industries are inherently more risky than others (Maiti & Bhatta-
cherjee, 1999). Official statistics reveal the construction, extraction, and utility
supply and agricultural sectors had the highest levels of major injury in 1998/
1999 (Government Statistical Service, 1999). While the service sector remains
relatively low risk, the incidence of violence at work is a growing issue,
particularly in the health and transport sectors (Dalton, 1998).
3.5.7. Summary
Despite this impressive range of factors, none of the empirical studies under
consideration have taken a holistic view. No one has attempted to construct and test
a holistic model of how the essential characteristics of any organization (people,
strategies, technology, environment, structure, and culture) influence health and
safety risk. Furthermore, no one has firmly established a link between health and
safety performance and broader corporate performance. So, how can this body of
research support the British and other governments’ attempts to force health and
safety statistics through the structural ‘‘floor’’ they seem to have reached?
4. Revitalizing health and safety: scientific strategies?
This study now turns to the British Government’s 10-point strategy statement
that sets the framework for further action on workplace health and safety (Health
and Safety Commission, 2000, pp. 17–20). Looking at those points dealing with
workplaces (setting aside government leadership and education for the moment),
we assess the support that they each ‘‘enjoy’’ in the literature.
4.1. Work environment
The health and safety system needs to do more than just prevent work-related
harm. It must promote better working environments characterized by
motivated workers and competent managers. This will require a shift in focus
C. Smallman / Journal of Safety Research 32 (2001) 391–439 401
from minimum standards to best practice. In doing so we will make an active
contribution to the wider Government agendas of competitiveness, sustainability,
public health and social inclusion.6
Health and Safety Commission, 2000, p. 18
The impact of work environment upon health and safety is well understood.
However, it is split into many parts under the guises of health and safety
environment, workplace characteristics (including management organization
and control), and compensation and conditions (worker motivation). None of
the empirical work found attempted to fully integrate these disparate elements,
although Hofmann, Jacobs, and Landy’s (1995) conceptual model hints at the
possibility of an effective synthesis at the macroorganizational, microorganiza-
tional, and individual levels.
At least part of the problem relates to a lack of analyses at the organizational
level and the interaction of work environment, health and safety performance,
and broader organizational performance.
Effective support of government policy on work environment will come
from continued research efforts into the effect of work environment upon health
and safety performance, and this is clearly important. However, as the state of
knowledge in this area approaches maturity (although it is clear that it may
have to be adapted to explain behaviors in new industries and organizational
forms), there is a clear need for interdisciplinary approaches that will deliver an
effective synthesis of work environment effects. Full support of this policy
requires the development of a comprehensive picture of work environment
effects, which the research community is well positioned to develop based upon
extant empirical work.
4.2. The workforce
The changing world of work means we must adjust our approach to health
and safety regulation. The health and safety system must complement the
government’s vision for a competitive, knowledge driven economy. We must
recognize and promote the contribution of a workforce that is ‘‘happy,
healthy and here’’ to productivity and competitiveness. This is a
workforce that understands its own responsibilities and benefits from a
strong health and safety culture.
Health and Safety Commission, 2000
Due to a variety of social and economic variables, the nature of work and
the workplace is changing. The need to adjust health and safety regulation
due to these changes is proven, at least in part (Appelbaum & Batt, 1994;
Levine, 1995).
One significant consequence of the changes is the emergence of ‘‘high
performance work systems,’’ which encourage employee empowerment and
6 The bold emphasis in each policy extract is the British Government’s.
C. Smallman / Journal of Safety Research 32 (2001) 391–439402
shop floor participation (Appelbaum, Bailey, & Berg, 2000; Appelbaum & Batt,
1994; Levine, 1995). Such systems are proven to deliver competitive advantage
and benefit employees. Furthermore, the literature that describes them also
implies that health and safety has a role to play here, both as enabler and
performance indicator (stress is a particular issue in such systems of work).
However, if these work systems are encouraged, they require validation.
Outside of high performance work systems, which pertain mainly to
flexible mass production and analogous production or service forms (e.g.,
call centers), proof of the contribution that a ‘‘well workforce’’ makes to
organizational performance is limited. What exists is generally restricted to
quality of work life or affective well-being (Daniels, 2000). As it stands, of
the proven determinants of workplace health and safety risk in the empirical
work identified, the two largest groups do relate to employee characteristics,
and compensation and conditions of work. However, the literature again
suffers from a lack of integration. There are many different influences, but
the joint effects and interactions are seldom, if at all, explored. Furthermore,
none of the empirical work analyzed went on to evaluate the relationship
between competitive advantage, employee characteristics, compensation and
conditions of work, and workplace health and safety risk. No study mentioned
‘‘high performance work systems,’’ although one does indicate that the
successful implementation of internal controls of health, safety, and the
environment can be attributed to the perspective that well-being of employees
is crucial for the development in any facet of running a business (Nytro,
Saksvik, & Torvatn, 1998).
There is some scientific support available to help support the government in
implementing this element of their strategy. However, if the health and safety
system is to fully complement the government’s economic vision, then the
research community must itself complement work on high performance work
systems with projects that fully explore the role of and impact upon health and
safety within such systems. Notwithstanding this, their primary focus should
perhaps fall upon developing a better understanding of the relationship between
workplace well-being and competitive advantage.
4.3. Occupational health
Occupational health must remain a top priority if a real breakthrough is to be
made. The next significant step will be to take forward the Health and Safety
Commission’s new occupational health strategy. This will include better
compliance with health law, innovative arrangements to secure continuous
improvement, and having the right knowledge and skills available with
appropriate occupational health support.
Health and Safety Commission, 2000, p. 18
Research into the management of occupational health issues in organizations
would be a cipher, were it not for the considerable ongoing effort into
understanding stress. Outside of this condition, our understanding of the
C. Smallman / Journal of Safety Research 32 (2001) 391–439 403
management of illness relies purely upon the outstanding work that is done in
occupational medicine. It is from here that supports for this strategy must come.
4.4. Small firms
There is a need for positive engagement of small firms, by promoting clear
models of how they too can reap the benefits of effective health and safety
management. We must commit to simplifying law that is over-complicated with
their needs in mind, without compromising standards and ensure . . . that small
firms are not deterred from seeking advice for fear of enforcement action.Wemust
redouble efforts to bring pressure to bear through the supply chain, particularly in
government procurement.
Health and Safety Commission, 2000, p. 18
The economic case for (re)vitalizing OHS management in small- and medium-
sized enterprises (SMEs) is well established:
� Small firms have proportionately more accidents and injuries than
large firms.� Small firms employ more people in total than do large firms.
However, research into the management of OHS in SMEs is almost non-
existent (4 studies out of 55 in this work). If we do not understand management
attitudes to OHS in small firms, how can we engage them? This issue is
compounded by the difficulties of identifying7 and then ‘‘reaching’’ SMEs, and
further through the delegation for responsibility of regulation of health and safety
in SMEs to local authorities.
Even before SMEs are ‘‘reached’’ there is the question of developing a business
case that proves the benefit to them of effective health and safety management. As
the next subsection reveals, there is almost no science base for proving the case for
OHS investment in large firms; making the case for SMEs is doubly difficult,
given their generally lower level of financial and managerial resources.
4.5. Motivating employers
The compensation, benefits and insurance systems must motivate employers to
improve their health and safety performance, in particular by securing a better
balance in the distribution of the costs of health and safety failures. When
things go wrong, employers must also be motivated to rehabilitate injured
workers so as to maximize their future employability. The Government sees a
case for reforming the arrangements for employers’ liability insurance in pursuit
of these goals.
Health and Safety Commission, 2000, p. 18
7 A senior HSE director Rose, Terrence (2000) admits to confusion over what constitutes a
small firm.
C. Smallman / Journal of Safety Research 32 (2001) 391–439404
Almost no scientific base was found for supporting the assertion that there is a
business case for investment in health and safety, in other words, that such
investment produces returns to stakeholders. The little evidence that exists is
based largely around anecdote, which claims that excellence in health and safety
does produce returns, and mainly from reduced insurance premiums (e.g., Cooke,
2000). Notwithstanding this, while the economic and moral cases for investment
in health and safety are indisputable, the argument that ‘‘safety pays’’ frequently
used by government agencies is spurious, since:
. . .any attempt to argue that safety pays must specify for whom. Unless we can
identify a relevant decision maker for whom safety pays, the argument has no
capacity to motivate action to reduce injury and illness.
Hopkins, 1999, p 144
Furthermore, the logic of many regulatory bodies concerning employers’
assessments of the value of safety investment is demonstrably faulty. Regu-
lators worldwide make the assumption that employers judge investment in
OHS based on the proportion of the total cost of injury or illness that they are
likely to bear. Not so, for many employers will look at whether the cost of
prevention outweighs the potential cost borne by the employer, regardless of
what proportion of the total cost that may be (Hopkins, 1999). Furthermore,
mainstream management accounting techniques generally evaluate expenditure
on health and safety in the course of an accounting year. Hence, managers
have little opportunity to make rational investment decisions in health and
safety, which rely upon long-term investment to make a return on capital.
Consequently, investment in health and safety is generally undervalued
(Hopkins, 1999).
Top managers’ decisions are crucial to health and safety, and unless they are
held legally and financially accountable for such matters, those organizational
issues that directly affect top managers’ rewards8 and status will continue to
receive higher priority in the strategic agenda. In Revitalizing Health and Safety,
the British Government makes clear that it intends to
. . .develop a code of practice on Directors’ responsibilities for health and
safety. . .[in which it will]. . .stipulate that organizations should appoint an
individual Director for health and safety.. . .Health and Safety Commission, 2000, p. 26
Moreover, that it will take advice on:
. . .how the law would need to be changed to make these responsibilities
statutory so that Directors . . . are clear about what is expected of them in their
management of health and safety.
Health and Safety Commission, 2000, p. 26
8 In the case of the Bhopal disaster it has been demonstrated that senior management actually
benefited financially from the incident (Hopkins, 1999, p. 150).
C. Smallman / Journal of Safety Research 32 (2001) 391–439 405
It seems that the British Government also believes that the Guidance on the
internal control requirements of the London Stock Exchange Combined Code on
Corporate Governance (ICAEW, 1999; Jones & Sutherland, 1999) may also
strengthen the position of health and safety matters with respect to corporate
priorities (Health and Safety Commission, 2000, p. 26).9 These proposals amount
to an assignment of responsibility and possibly, if the offence of ‘‘corporate
killing’’ reaches the statute books10, further accountability. However, these
proposals do not add up to a business case for health and safety. They are well
intentioned and may improve reporting and the bringing forth the worst
offenders;11 they do nothing to develop the argument that investing in OHS
can bring returns to stakeholders.
There are at least five main problems with respect to the ‘‘business case’’ for
health and safety that thus far have not been fully, if at all, addressed empirically:12
1. What do managers (particularly top managers) really think about health
and safety?
This research found a well-established picture of the attitudes of employees
and trade unions toward health and safety, but knowledge of the attitudes of (top)
managers is scant. The little that exists is confined to the effectiveness of
management systems and control and the importance of management support for
behavior-based approaches to health and safety (Cox & Cox, 1991; Cox et al.,
1998; Dawson et al., 1988a; Fuller, 1999; Hine, Lewko, & Blanco, 1999; Simard
& Marchand, 1995; Thompson, Hilton, & Witt, 1998), and much of this work is
based around employees’ perceptions of what is required of management. How
can we establish a business case for health and safety if we do not understand the
attitudes of people who make decisions with respect to any such case (Holmes et
al., 1998)? Furthermore, there is little work upon the attitudes of health and safety
managers to health and safety. After essential decision-makers, health and safety
managers are an important influence, and we do not even have a full picture of
their attitudes.
2. What is the nature and strength of the relationship between top managers’
rewards and health and safety?
11 Even if parliamentary time allows corporate killing to reach the statute books, the economic
advantages enjoyed by larger organizations in comparison to smaller organizations, means that the
larger organizations will be better able to defend themselves from prosecution.12 These problems apply equally to small- and medium-sized enterprises.
9 The Code requires that all companies listed on the London Stock Exchange include in their
annual reports statements concerning the status of the major risks that their company faces, and an
outline of the systems that they have in place to manage these risks. The Code does not specify which
risks should be reported upon. See McRae and Balthazor (2000) and Elliott, Letza, and McGuinness
(2000) for a full discussion of the Turnbull Committee’s recommendations.10 As with so much in health and safety the problem with such an offence lies in the development
of evidence. At least one senior health and safety official, Rose, Terrence (2000), has doubts about the
ability of the authorities to effectively gather evidence—not a question of ability, rather one of time
and resources.
C. Smallman / Journal of Safety Research 32 (2001) 391–439406
Research into directors’ compensation abounds. Moreover, research into
directors’ compensation and organizational performance is also plentiful, but there
is no evidence to support the proposition that health and safety performance has
any impact upon top managers’ remuneration. If we cannot establish the existence
or nature of the relationship, then we cannot establish for whom safety pays, and
the business case (such as it is) is weakened considerably.
3. What is the nature and strength of the relationship between health and
safety and organizational performance?
While performance measurement is a thriving discipline, health and safety
performance remains relatively poorly served. However, it is beginning to receive
limited attention within the corporate social performance arena. That said, there
remains no significant empirically proven link between organizational perform-
ance and workplace injury and illness. This is critically important, since without
such metrics, it is impossible to appropriately adapt management accounting
techniques that in turn can prove the value of investment in health and safety.
4. What is the nature and strength of the relationship between workplace
injury and illness and other forms of organizational hazards (e.g.,
strategic, financial, market, legal, and other operational hazards)?
If the regulators expect organizations to report on the management of their
most pressing risks, where does health and safety sit in comparison with
other organizational risks? How do health and safety risks interact with
commercial matters? Does workplace injury and illness significantly damage
corporate reputation and, if so, what are the implications of this? If workplace
injury and illness risks can be demonstrated to influence other forms of
organizational risk, then the business case becomes considerably stronger.
4.6. Self-regulation
A more deeply engrained culture of self-regulation needs to be cultivated,
most crucially in the 3.7 million businesses with less than 250 employees.
We must demonstrate and promote the business case for effective health
and safety management. We must provide financial incentives that motivate
and change the law to secure penalties which deter. This culture must be
further supported through the full integration of health and safety within
general management systems.
Health and Safety Commission, 2000, p. 18
It is abundantly clear that it is impossible for any government to fully fund
any regulatory body such that it can monitor all activity in their given sector or
discipline. Be it financial services, telecommunications, water, or in this context,
health and safety, total coverage is impossible from both funding and operational
viewpoints; the reality is that regulators can only be ‘‘watchdogs.’’
Hence, self-regulation (essentially an argument for best practice management)
is probably the only route to go with respect to workplace health and safety.
However, work on the effectiveness of local self-regulation is limited, and mainly
to that of Dawson et al. (1988a), who found that the British approach was weak in
C. Smallman / Journal of Safety Research 32 (2001) 391–439 407
its original formulation. In offering a prescriptive approach to health and safety
management they outlined (fully 12 years ago) many of the principles that the
government is now picking up. Several of their final recommendations bear
marked parallels with the strategies now at hand:
1. Senior management to develop a system of management accountability for
health and safety performance.
2. Senior management to screen health and safety performance of prospective
contractors and to monitor performance in any contracts.
3. Annual reports of quoted companies to include health and safety
performance data.
4. Provide fiscal, national insurance, and insurance incentives for improving
health and safety performance.
5. Increase the normal level of fines.
6. Develop partnerships particularly through workforce involvement. (Dawson
et al., 1988a)
The route to developing better self-regulation is to improve the level and
standard of health and safety management, and this rests squarely upon proving
the competitive advantages of improving health and safety performance or
providing significant disincentives for negative behavior. This requires financial
and intellectual investment that will only be increased upon the provision of either:
� Substantial proof that there is a business case for improving health and
safety, or� The imposition of punitive penalties that target senior management
remuneration either directly or by impacting shareholder value such that
shareholders will take active steps to ensure that OHS becomes a key
performance indicator.
The disadvantage of the latter is that it does nothing to tackle those ‘‘normal
accidents’’ that occur as a product of poormanagement (Perrow, 1999; Sagan, 1993;
Toft & Reynolds, 1997; Turner, 1976; Turner & Pidgeon, 1997). The advantage of
the former is that it is built upon the premise that accidents at whatever scale
represent a loss of investment. Hence, we return to the argument for the devel-
opment of a scientifically derived business case for health and safety investment.
In research terms, the development of best practice models for health and
safety is perhaps the way forward to establish the path to better self-regulation.
This requires the further development of noncompetitive benchmarking through-
out different sectors.
4.7. Partnership
The full potential of Roben’s vision for worker participation in health and safety
management at individual workplaces is yet to be realized. An innovative
C. Smallman / Journal of Safety Research 32 (2001) 391–439408
response is needed to the challenges presented by the changing world of work.
Partnership on health and safety issues can lead the way for the government’s
wider agenda on partnership between employers and workers, indeed, effective
partnerships between all stakeholders in the health and safety system, including
central, regional and local government are crucial.
Health and Safety Commission, 2000
It has been repeatedly demonstrated that, as the proportion of workers
belonging to a union in a given workplace rises, so do measures of health and
safety risk (Lanoie, 1992; Nichols et al., 1995). Relating to this is another
established finding that OHS enforcement and compliance increases with respect
to unionization (Weil, 1991, 1992, 1996, 1999). On face value this appears to run
counter to the intent of increasing participation, that is reducing OHS risk.
However, the positive relationship between unionization and injuries is attrib-
utable to a higher propensity for unionized workforces to report injury and illness,
and where OHS is dealt with solely by management, incidents have been found to
rise (Nichols et al., 1995). The common finding that health and safety incidents are
grossly underreported supports this proposition (Ashford, 1976; Dalton, 1998;
Dawson et al., 1988a; Weddle, 1996). Further support is offered by at least one
authority, who found that the push for improvement in health and safety is bound
to come more from employee representatives than from management (Gill, 1993).
The importance of employee independent or union-based participation is
further emphasized by literature, which finds that committees with worker
representation are associated with a reduction in injury and illness rates (Nichols
et al., 1995; Reilly et al., 1995; Robinson & Smallman, 2000).
Additionally, Rooney (1992) found synergy between employee ownership and
worker participation with respect to increased action on OHS issues.
Consequently, there is considerable support from the literature for the
implementation of this particular element of strategy, at least from the point of
view of participation in OHS management. Unfortunately, the lack of participa-
tion is more likely attributable to:
� The dominance of a political ideology at odds with unionization and
worker participation in corporate governance between 1983 and 1996.� A combination of management who are insecure in their managerial ability
and not wishing to cede any measure of power to employees.
That OHS performance is tied to political ideology has been discussed in the
literature and it seems that governments with a penchant for deregulation may be
associated with a poor health and safety record (Bain, 1997). The paucity of
understanding management attitudes to health and safety has already been
discussed (seeMotivating Employers), as have the benefits of workforce empower-
ment and shop floor participation (in the form of high performance work
systems—see Work Environment). In this guise, the implementation of the
partnership element of the British government’s strategy has some support from
C. Smallman / Journal of Safety Research 32 (2001) 391–439 409
Table 3
The dialectic of designed-in safety
Indicators of highly
reliable organizations Evidence in support The neglect of politics
Prioritization � It has been established that managers influence safety
priorities by influencing the politics of communication,
whereas supervisors do so by influencing the fairness with
which they interact with employees (Thompson et al., 1998).� The positive contribution of workers’ observations
and comments on safety in establishing meaningful
safety targets has also been proven (Krause et al., 1999).
� The research I have analyzed reveals almost nothing of the opinions of
management, with respect to health and safety, although it does reveal the
importance of their role. So how are we to know what their priorities are?� Whilst the problems of conflicting interests have been well rehearsed, if
not clearly resolved, in the literature on agency, stakeholder and stewardship
theories of corporate governance, outside of normal accident theory
research, such issues have only received implicit attention in respect of OHS.
Redundancy Redundancy is a key issue in engineering design
(Smith, 1999, pp. 73–82).
Rundmo (1996) finds organizational and physical working conditions
affect worker behavior, but design redundancy is not explicitly mentioned.
Self-regulation
and culture� Employees’ commitment to safety culture has
also been identified with the establishment of� The criticality of communication in health and safety is poorly
served in the literature I analyzed and individual care for health
clear management procedures (Cox et al., 1998).� Several of the studies analyzed note the importance of
management support in the development of safety
cultures (Cox et al., 1998; DePasquale & Geller, 1999;
Lingard & Rowlinson, 1997) with others noting the crucial
role of organizational and social processes in their
development (Hofmann & Stetzler, 1996; Geller et al., 1996).
and safety (playing by the rules) is also relatively underresearched
(Geller et al., 1996).� The majority of the work is specifically focused upon safety
culture, rather than broader organizational culture, the impact
of which is not covered in the literature I analyzed.
Training and
organizational
learning
� Training in health and safety is a proven
important determinant (Cox et al., 1998;
Rebitzer, 1995).
� Outside of normal accident theoretic research, learning from health
and safety failures is not covered in the research that I analyzed.� Anecdotal evidence suggests that some industries exchange ‘‘war
stories,’’ and the Department of Health (2000) has taken an initiative
in this area with input from several leading normal accident theorists.
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
410
the literature. However, to reiterate an earlier finding, the research community
needs to take a look at the relationship between high performance work systems,
health and safety, and corporate performance if fuller support is to be developed.
4.8. Designed-in health and safety
The best way to protect workers’ health and safety, particularly where more
complex contractual structures are involved, is to ‘‘design it in’’ to processes
and products.. . .Health and Safety Commission, 2000, p. 19
There is no work in the empirical literature that was analyzed that offers direct
support to the implementation of this element of the strategy, although there is of
course evidence that engineers receive broad training in the development of safe
and reliable systems (Smith, 1999). However, both the effectiveness of such
training has been questioned (Blockley, 1994) and the conventional wisdom of
high reliability theory (Sagan, 1993) is complemented (Bain, 1999) by normal
accident theory (Perrow, 1999; Sagan, 1993; Toft & Reynolds, 1997; Turner,
1976; Turner & Pidgeon, 1997).
High reliability theory implicitly underpins the ‘‘design’’ element of the
government’s strategy. Essentially, the argument runs that safety can be created
and maintained by the presence of four specific conditions (Sagan, 1993):
1. That safety and high reliability are given a high priority by political and
organizational leaders.
2. Compensation for failures is effected through building redundancy
into systems.
3. Decentralized authority (self-regulation), strong organizational culture, and
continuous operations and training reduce error rates.
4. Organizational learning from trial and error supplemented by forecasting
and simulation.
Normal accident theory is a derivative of open systems theory where
organizations and their members are viewed as self-interested actors with
potentially conflicting interests (Sagan, 1993, pp. 28–45). Organizations are
also subject to broader political and social forces. The theory predicts that the
highly interactive complexity and tight coupling in cybernetic systems will tend
to produce accidents in a variety of settings, particularly ones where there is
high hazard. Adherents of this theory find partial fault with the conditions
typically required for high reliability:
1. Even where leaders give high priority to safety, this is liable to be
undermined by competing organizational and individual objectives.
2. Adding redundancy increases interactive complexity, encourages operators
to take risks, and reduces system transparency.
C. Smallman / Journal of Safety Research 32 (2001) 391–439 411
3. Tightly coupled operating systems require rapid communication and
adherence to rules. Decentralized decision-making does not encourage this.
Imposing a strong organizational culture is difficult in democratic society.
Constant training and practice cannot accommodate simulations that are
politically unacceptable, unanticipated, or overly dangerous.
4. The difficulties of organizational learning have been well rehearsed, but
essentially focus on uncertainty, politics, and culture.
This is not to say that most normal accident theorists are opposed to the
principles underlying HRT15. Instead they seem to be making an argument for a
‘‘reality check’’ within complex systems. However, the normal accident paradigm
seems largely to have been rejected by the scientific establishment, within which
the government’s advisors on health and safety sit (Hood & Jones, 1994, p. xi).
Consequently, it comes as no surprise that this element of the government’s new
strategy is built upon the principles of prioritization, redundancy, self-regulation,
culture, training, and organizational learning. However, the reality is rather more
obscure, and a dialectic exists (see Table 3).
Hence, in respect to the government’s strategy for ‘‘designing-in’’ safety, we
have a confused picture. The dominant paradigm enjoys support from a respected
and established orthodox tendency, which finds that reliability can and should be
designed-in. Contrast this with a vocal opposition operating from the premise that
all complex socio-technical systems tend to operate in degraded mode.
Weir, 1994
In other words, safety may be designed-in to systems, but it is the actions of
operators that dictate the degree of success of the design. Operators have their
own agendas and are subject, just as we all are, to broad political and social forces
that shape our attitudes to and actions in life, both at work and outside.
Consequently, there may well be support for this element of the strategy, but
there is contradictory evidence that suggests that a different approach may be
more effective. In particular, how does normal accident theory apply to truly
‘‘normal’’ accidents? Most of the events analyzed in the literature are major
incidents. Does the theory apply to ‘‘simple’’ OHS incidents? Are there such
things as normally reliable organizations?
Here, as with several other of the strategic elements of Revitalizing Health and
Safety, there are gaps and conflicts in the literature that pose serious threats to the
successful implementation of the vision. What are the central problems with the
theory and the policy, and what research is required to address these issues?
5. Conclusions
5.1. Problems with the literature
While there is a copious body of research on the management of health and
safety at work, it lacks coherence. Like so many risk-related themes, this is
C. Smallman / Journal of Safety Research 32 (2001) 391–439412
attributable to the interdisciplinary nature of this field, with many disciplines
‘‘laying claim’’ to the primacy of their approach. What has resulted is a body of
work that is skewed toward understanding the mindset of the individual worker in
their approach to workplace health and safety. While understanding this is
important, we have few equivalent descriptions of managerial attitudes, with
almost none at all at the very top level. As with so many matters in organizations,
top management decisions are essential to health and safety performance, yet we
do not understand them. For instance, how does corporate governance affect
health and safety?
This lack of knowledge is exacerbated by the continued reinforcement of
a rational scientific paradigm, which insists that problems be simplified in
order to generate understanding. As a consequence, the research frameworks
that dominate research into the management of health and safety are
‘‘simplistic’’ cause and effect models, founded upon an assumption that
the adjustment of individual elements affecting health and safety will result
in positive and negative feedback such that performance will be improved.
However, this only partly reflects the true etiology of workplace injury and
illness, which as Table 2 suggests is far more complex than has thus far
been represented in the literature. How can we model such complexity?
While quantitative research has a role to play, the near absence of qualitative
grounded theories of how management shapes health and safety practices is
a must if we are to develop a fuller understanding of the forces at play in
this area.
We also do not have a full understanding of international variations in health
and safety management. How do different cultures view the issue of injury and
illness at work? For example, in Britain the sinking of the Herald of Free
Enterprise and similar transport failures brought public outcry and political
action. Are there any parallels or differences with recent events in Greece
(McGory, 2000), and if so, are there any cultural drivers that underlie the
development of such events?
Notwithstanding the development of more meaningful models, the issue of
getting the message through to employers and other users remains problem-
atic. Research in health and safety management goes largely unreported in the
general management literature and remains the province of specialist academic
journals and practitioner magazines.
5.2. A policy critique
The development of Revitalizing Health and Safety is an outstanding
achievement, pulling together as it does a wide span of opinion across govern-
ment, regulators, and industry. There is much to support the policy within the
science base, but there are also large gaps, which will need to be filled if the
vision is to be properly fulfilled.
Of the strategic elements that enjoy strong scientific support that will facilitate
their implementation, improving the work environment and the promotion of a
C. Smallman / Journal of Safety Research 32 (2001) 391–439 413
well workforce both have impressive bodies of work that support their value to
organizations. They do suffer from fragmentation and some work on developing
an effective synthesis of the work in both areas would help. Furthermore, neither
bodies of work properly explain the impact of high performance work systems on
OHS performance.
Perhaps the best-supported element of the strategy is the drive for
partnership. That the workforce can contribute to improving OHS management
is extremely well established, enjoying perhaps the strongest support among
all of the strategic elements. It is perhaps unfortunate that this issue remains
dogged by political and popular rhetoric that distort the true value that
consultation can bring to workplaces.
‘‘Designing-in’’ health and safety does enjoy considerable support, but from
only one ‘‘side’’ of science. The implementation of this element is certainly
feasible through employing orthodox high reliability theory. However, history
reveals a spectacular series of failures of systems designed around these
principles. Perhaps it is time for a rethink?
From the point of view of normal accident theory ‘‘designing-in’’ health and
safety is somewhat of an oxymoron, since the act of developing high reliability in
fact exacerbate a system’s propensity to fail. Hence, from this ‘‘side’’ of science
this strategic element enjoys little, if any, support.
Support for the small firms’ element of the strategy is weak and the
problems are allied to similar problems with the strategy element that deals
with motivating employers. First, specific to small firms, perhaps the only
support that science can offer is methodological, for there is much research
into general management aspects of entrepreneurship, and the approaches
taken to accessing small firms in such research may be insightful. However,
the issue that is common to firms of whatever size and their approach to OHS
is a lack of scientific evidence that supports the derivation of a business case,
and fundamental to this is our lack of understanding of managerial attitudes
toward health and safety. These issues in turn are inextricably linked to self-
regulation and its embodiment in best practice, of which we have little
scientific understanding.
Overall, if the policy is intended to mark a sea change in OHS practice in
Britain, and one that will offer lessons worldwide, then there is much work to
be done on its scientific base, as well as reorienting the philosophy in which it
is grounded. The consequent research agenda is broad indeed.
5.3. A research agenda
With respect to the work environment, we need to understand better the
effects of work environment on OHS performance at the organizational level.
Moreover, we need to improve our knowledge of interactions between work
environment, OHS performance, and broader organizational performance.
Similarly, we do not yet properly understand the relationship between the
workforce, high performance work systems, and workplace injury and illness.
C. Smallman / Journal of Safety Research 32 (2001) 391–439414
Nor have we yet established a link between workplace well-being and
competitive advantage.
Occupational health it seems is divorced from safety. It needs to either be
properly integrated into research, or left as the province of occupational
medicine researchers.
While many of the commercial aspects of SMEs are understood, their
attitude toward health and safety is still not understood, and there remains a
problem of reaching them. Perhaps the solution lies in developing a business
case that is not based in scale economies? As indicated above, these
problems are shared with employers in general. Basically, we do not fully
understand managers’ motives with respect to OHS and this is probably a
significant barrier to our developing a true business (as opposed to
economic) case for investment in OHS. Managers’ motivations in this area
are probably a function of impact on remuneration, performance, and
prioritization with respect to other business risks, and these are issues that
also require further investigation. The provision of a strong business case
would markedly improve self-regulation, in other words pulling OHS
management practice up to the best or ‘‘world-class’’ levels—but what
constitutes world-class OHS management?
Knowing the themes relating to work environment and the workforce, we
recognize that, given the chance, partnership works to improve OHS perform-
ance. However, how is partnership affected by high performance work systems
and how does the interaction between them affect OHS performance and
broader organizational performance?
In terms of systems design, if the high reliability paradigm does not
work, does normal accident theory provide an alternative means for design-
ing-in safety? Does this theory apply to ‘‘simple’’ OHS incidents? Alter-
natively, is there the need to develop an integrating theory of reliability and
formal accidents?
Finally, at least in terms of setting a research agenda, this study found a
body of impressive research that offers a more than firm foundation for future
developments. However, the need for work that is interdisciplinary, ordered,
and collaborative is pressing. The research community now more than ever
needs to move away from elegant but simplistic pictures of OHS management
practice, and to reflect true complexity.
5.4. The reality of revitalizing health and safety
The reality of health and safety at work is that it is an issue that is taken lightly
by all but those who do not practice or research safe and healthy working, or who
are victims or relatives of victims of shoddy management. It remains one of the
bastions of inequality of work worldwide.
The intent of governments in attempting to reinvigorate the suppression of
workplace injury and illness is motivated by both social and economic imper-
atives. The motivations for organizations are not fully understood, for there is no
C. Smallman / Journal of Safety Research 32 (2001) 391–439 415
obvious business imperative. If we can further develop our understanding and
provide a scientific justification for investment in OHS management, then
governments’ task will be made easier. By proving the value of OHS to
management, we shall demonstrate that organizations continue to present
considerable hazards to their employees.
References
Adnett, N., & Dawson, A. (1998). The economic analysis of industrial accidents: A reassessment.
International Review of Applied Economics, 12, 241–255.
Ashford, N. A. (1976). Crisis in the workplace. Occupational disease and injury. London: MIT
Press.
Bain, P. (1997). Human resource malpractice: the deregulation of health and safety at work in the USA
and Britain. Industrial Relations Journal, 28, 176–191.
Bain, P., & Baldry, C. (1995). Sickness and control in the office— the sick building syndrome. New
Technology, Work, and Employment, 10, 19–29.
Bain, W. A. (1999). Application of theory of action to safety management: Recasting the NAT/HRT
debate. Journal of Contingencies and Crisis Management, 7, 129–140.
Blank, V. L. G., Andersson, R., Linden, A., & Nilsson, B.-C. (1995). Hidden accident rates and
patterns in the Swedish mining industry due to involvement of contract workers. Safety Science,
21, 23–35.
Blockley, D. (1994). Hazard engineering. In C. Hood (Ed.), Accident and design. Contemporary
debates in risk management, DKC Jones (pp. 31–39). London: UCL Press.
Carriere, J., Dionne-Proulx, J., & Beauchamp, Y. (1998). Strategic management of new technologies
and prevention of industrial accidents: Theoretical framework and empirical analyses. Human
Factors and Ergonomics in Manufacturing, 8, 1–22.
Chi, C.-F., & Wu, M.-L. (1997). Fatal occupational injuries in Taiwan— relationship between fatality
rate and age. Safety Science, 27, 1–17.
Clarke, S. (1999). Perceptions of organizational safety: Implications for the development of safety
culture. Journal of Organizational Behavior, 20, 185–198.
Cooke, S. (2000). Mead packaging limited. Presented at British Safety Council Roadshow, Bristol.
Cox, S., Tomas, J. M., Cheyne, A., & Oliver, A. (1998). Safety culture: the prediction of commitment
to safety in manufacturing industry. British Journal of Management, 9, S3–S11.
Cox, S. J., & Cox, T. R. (1991). The structure of employee attitudes to safety. Work and Stress, 5,
93–106.
Crowe, J. W. (1995). Safety values and safe practices among college students. Journal of Safety
Research, 26, 187–195.
Curington, W. (1986). Safety regulation and workplace injuries. Southern Economic Journal, 53,
51–72.
Dalton, A. (1998). Safety, health and environmental hazards at the workplace. London: Mansell
Publications.
Daniels, K. (2000). Measures of five aspects of affective well being at work. Human Relations, 53,
275–294.
Dawson, S. J. N., Willman, P., Clinton, A., & Bamford, M. (1988a). Safety at work— the limits of self-
regulation. Cambridge: Cambridge University Press.
Dawson, S. J. N., Willman, P., Clinton, A., & Bamford, M. (1998b). Safety in chemicals. In Safety at
work— the limits of self-regulation ( pp. 61–89). Cambridge: Cambridge University Press.
Dawson, S. J. N., Willman, P., Clinton, A., & Bamford, M. (1988c). Safety in construction. In Safety
at work— the limits of self-regulation ( pp. 90–128). Cambridge: Cambridge University Press.
Dawson, S. J. N., Willman, P., Clinton, A., & Bamford, M. (1988d). Safety in retailing. In Safety at
work— the limits of self-regulation ( pp. 129–153). Cambridge: Cambridge University Press.
C. Smallman / Journal of Safety Research 32 (2001) 391–439416
DeJoy, D. M. (1996). Theoretical models of health behavior and workplace self-protective behavior.
Journal of Safety Research, 27, 61–72.
Dell, T., & Berkhout, J. (1998). Injuries at a metal foundry as a function of job classification, length of
employment and drug screening. Journal of Safety Research, 29, 9–14.
DePasquale, J. P., & Geller, E. S. (1999). Critical success factors for based–based safety: A study of
twenty industry-wide applications. Journal of Safety Research, 30, 237–249.
Dorman, P. (1996). Markets and mortality: economics, dangerous work and the value of human life.
Cambridge: Cambridge University Press.
Fairris, D. (1998). Institutional change in shop floor governance and the trajectory of postwar
injury rates in US manufacturing, 1946–1970. Industrial and Labor Relations Review, 51,
187–203.
Fernie, S., & Metcalfe, D. (1995). Participation, contingent pay, representation and performance:
Evidence from Great Britain. British Journal of Industrial Relations, 33, 379–415.
Fortin, B., Lanoie, P., & Laporte, C. (1996). Unemployment insurance and the duration of workplace
accidents. Canadian Journal of Economics, 29, S17–S35.
Fuller, C. W. (1999). An employee–management consensus approach to continuous improvement in
safety management. Employee Relations, 21, 405–417.
Geller, E. S., Roberts, D. S., & Gilmore, M. R. (1996). Predicting propensity to actively care for
occupational safety. Journal of Safety Research, 27, 1–8.
Gill, C. (1993). Participation in health and safety within the European Community. University of
Cambridge Research Papers in Management Studies 1992–1993.
Government Statistical Service (1997). Workplace injury: Comparison of Great Britain with Europe
and the USA. London: Health and Safety Executive.
Government Statistical Service (1999). Safety statistics bulletin 1998/99, Health and Safety Executive.
London: Author.
Gray, W., & Jones, C. (1991). Longitudinal patterns of compliance with occupational safety and health
administration health and safety regulations in the manufacturing sector. Journal of Human Re-
sources, 26, 623–653.
Hayes, B. E., Perander, J., Smecko, T., & Trask, J. (1998). Measuring perceptions of workplace safety:
Development and validation of the work safety scale. Journal of Safety Research, 29, 145–161.
Health and Safety Executive (1999). The costs to Britain of workplace accidents and work-related ill
health in 1995–1996. HSE Books.
Hebdon, R., & Hyatt, D. (1998). The effects of industrial relations factors on health and safety
conflict. Industrial and Labor Relations Review, 51, 579–593.
Hine, D. W., Lewko, J., & Blanco, J. (1999). Alignment to workplace safety principles: An application
to mining. Journal of Safety Research, 30, 173–185.
Hofmann, D. A., Jacobs, R., & Landy, F. (1995). High reliability process industries: Individual,
micro and macro organizational influences on safety performance. Journal of Safety Research,
26, 131–149.
Hofmann, D. A., & Stetzler, A. (1996). A cross-level investigation of factors influencing unsafe
behaviors and accidents. Personnel Psychology, 49, 307–339.
Hofmann, D. A., & Sletzer, A. (1998). The role of safety climate and communications in accident
interpretation: Implications for learning from negative events. Academy of Management Journal,
41, 644–657.
Holmes, N., Gifford, S. M., & Triggs, T. J. (1998). Meanings of risk control in occupational health and
safety among employers and employees. Safety Science, 28, 141–154.
Holmes, N., Lingard, H., Yesilyurt, Z., & De Munk, F. (1999). An exploratory study of meanings of
risk control for long term and acute effect occupational health and safety risks in small business
construction firms. Journal of Safety Research, 30, 251–261.
Hood, C., & Jones, D. K. C. (Eds.) (1994). Accident and design. Contemporary debates in risk
management. London: UCL Press.
Hopkins, A. (1999). For whom does safety pay? The case of major accidents. Safety Science, 32,
143–153.
C. Smallman / Journal of Safety Research 32 (2001) 391–439 417
Hoyos, C. G., & Ruppert, F. (1995). Safety diagnosis in industrial work settings: The safety diagnosis
questionnaire. Journal of Safety Research, 26, 107–117.
James, K., Lovato, C., & Khoo, G. (1994). Social identity correlates of minority workers’ health.
Academy of Management Journal, 37, 383–396.
Jeyaratnam, J. (Ed.) (1992). Occupational health and developing countries. Oxford: Oxford Univer-
sity Press.
Jones, M. E., & Sutherland, G. (1999). Implementing Turnbull: A boardroom briefing. London:
Institute of Chartered Accountants in England and Wales.
Kochan, T. A., Wells, J. C., & Smith, M. (1992). Consequences of a failed IR system: Contract
workers in the petrochemical industry. Sloan Management Review, 33, 79–89.
Krause, T. R., Seymour, K. J., & Sloat, K. C. M. (1999). Long-term evaluation of a behavior-based
method for improving safety performance: A meta-analysis of 73 interrupted time-series replica-
tions. Safety Science, 32, 1–18.
Laflamme, L. (1996). Age-related accident risks among assembly workers: A longitudinal study of male
workers employed in the Swedish automobile industry. Journal of Risk Research, 27, 259–268.
Lanoie, P. (1991). Occupational safety and health: A problem of double or single moral hazard.
Journal of Risk and Insurance, 58, 80–100.
Lanoie, P. (1992). Impact of occupational safety and health regulation on the risk of workplace
accidents: Quebec, 1983–87. Journal of Human Resources, 27, 643–660.
Lanoie, P., & Trottier, L. (1998). Costs and benefits of preventing workplace accidents: Going from a
mechanical to a manual handling system. Journal of Safety Research, 29, 65–75.
Lingard, H., & Rowlinson, S. (1997). Behavior based safety management in Hong Kong’s construc-
tion industry. Journal of Safety Research, 28, 243–256.
Maiti, J., & Bhattacherjee, A. (1999). Evaluation of risk of occupational injuries among underground
coal mine workers through multinomial logit analyses. Journal of Safety Research, 30, 93–101.
Mayhew, C., & Quinlan, M. (1997). Subcontracting and occupational health and safety in the resi-
dential building industry. Industrial Relations Journal, 28, 192–205.
McGory, D. (2000). UK ferries may break Greek monopoly. The Times (London), 15.
McVittie, D., Banikin, H., & Brocklebank, W. (1997). The effects of firm size on injury frequency in
construction. Safety Science, 27, 19–23.
National Safety Council (1999). Report on injuries in America. Itasca, IL: Author.
Nichols, T. (1997a). Injuries/accidents and the social sciences today: Psychology and economics. In
The sociology of industrial injury ( pp. 61–80). London: Mansell Publishing.
Nichols, T. (1997b). Injuries/accidents and the social sciences today: Sociology and political economy.
In The sociology of industrial injury ( pp. 81–118). London: Mansell Publishing.
Nichols, T. (1997c). The sociology of industrial injury. London: Mansell Publishing.
Nichols, T., Dennis, A., & Guy, W. (1995). Size of employment unit and injury rates in British
manufacturing: A secondary analysis of WIRS 1990 data. Industrial Relations Journal, 26,
45–66.
Nytro, K., Saksvik, P. O., & Torvatn, H. (1998). Organizational prerequisites for the implementation
of systematic health, environment and safety work in enterprises. Safety Science, 30, 297–307.
Perrow, C. (1999). Normal accidents. Living with high-risk technologies. New Jersey: Princeton
University Press.
Rebitzer, J. B. (1995). Job safety and contract workers in the petrochemical industry. Industrial
Relations, 34, 40–57.
Reilly, B., Paci, P., & Holl, P. (1995). Unions, safety committees and workplace injuries. British
Journal of Industrial Relations, 33, 275–288.
Ringenbach, K. L., & Jacobs, R. R. (1995). Injuries and aging workers. Journal of Safety Research,
26, 169–176.
Robinson, A. M., & Smallman, C. (2000). The healthy workplace? University of Cambridge Research
Papers in Management Studies (05/2000).
Rooney, P. M. (1992). Employee ownership and worker participation: Effects on health and safety.
Economics Letters, 39, 323–328.
C. Smallman / Journal of Safety Research 32 (2001) 391–439418
Rose, T. (2000). Revitalising health and safety. Presented at British Safety Council Roadshow,
Bristol.
Rundmo, T. (1995). Perceived risk, safety status and job stress among injured and non-injured
employees on offshore petroleum installations. Journal of Safety Research, 26, 87–97.
Rundmo, T. (1996). Associations between risk perception and safety. Safety Science, 24, 197–209.
Rundmo, T., Hestad, H., & Ulleberg, P. (1998). Organizational factors, safety attitudes and workload
among offshore oil personnel. Safety Science, 29, 75–87.
Ruser, J. (1998). Does workers’ compensation encourage hard to diagnose injuries? Journal of Risk
and Insurance, 65, 101–124.
Ruser, J. (1999). The changing composition of lost-workday injuries. Monthly Labor Review, 122,
11–17.
Ruser, J. W. (1991). Workers’ compensation and occupational injuries and illnesses. Journal of Labor
Economics, 9, 325–350.
Ruser, J. W., & Smith, R. S. (1991). Re-estimating OSHA’s effects: Have the data changed? Journal of
Human Resources, 26, 212–235.
Sagan, S. D. (1993). The limits of safety. Organizations, accidents, and nuclear weapons. New Jersey:
Princeton University Press.
Scherer, R. F., Brodzinski, J. D., Canty, A. L., & Crable, E. A. (1997a). An examination of process and
outcome difference in health and safety inspections conducted by state and federal agencies.
Journal of Safety Research, 28, 75–82.
Scherer, R. F., Owen, C. L., & Brodzinski, J. D. (1997b). Differences in OSHA safety inspection
outcomes: an investigation of regions in two industrial groups. Mid-Atlantic Journal of Business,
33, 137–151.
Shrivastava, P. (1992). The causes and characteristics of industrial crises. In Bhopal: anatomy of a
crisis ( pp. 5–28). London: Paul Chapman.
Simard, M., & Marchand, A. (1995). A multilevel analysis of organizational factors related to the
taking of safety initiatives by work groups. Safety Science, 21, 113–129.
Smith, D. J. (1999). Reliability, maintainability and risk. Oxford: Butterworth-Heinemann.
Thompson, R. C., Hilton, T. F., & Witt, L. A. (1998). Where the safety rubber meets the shop floor: a
confirmatory model of management influence on workplace safety. Journal of Risk Research, 29,
15–24.
Toft, B., & Reynolds, S. (1997). Learning from disasters: A management approach. Leicester:
Perpetuity Press.
Turner, B. A. (1976). The organizational and inter-organizational development of disasters. Admin-
istrative Science Quarterly, 21, 378–397.
Turner, B. A., & Pidgeon, N. (1997). Man-made disasters. Oxford: Butterworth-Heinemann.
Viscusi, W. (1986). The impact of occupational safety and health regulation, 1973–1983. Rand
Journal of Economics, 17, 567–580.
Viscusi,W. (1993). The value of risks to life and health. Journal of Economic Literature, 31, 1912–1946.
Weddle, M. G. (1996). Reporting occupational injuries: The first step. Journal of Safety Research, 27,
217–223.
Weil, D. (1991). Enforcing OSHA: The role of labor unions. Industrial Relations, 30, 20–36.
Weil, D. (1992). Building safety: The role of construction unions in the enforcement of OSHA.
Journal of Labor Research, 13, 121–132.
Weil, D. (1996). If OSHA is so bad, why is compliance so good? Rand Journal of Economics, 27,
618–640.
Weil, D. (1999). Are mandated health and safety committees substitutes for or supplements to labor
unions? Industrial and Labor Relations Review, 52, 339–360.
Weir, D. T. H. (1994). Risk and disaster: the role of communications breakdown in plane crashes and
business failure. In C. Hood, & D. K. C. Hood (Eds.), Accident and design. Contemporary debates
in risk management (pp. 114–126). London: UCL Press.
Williamson, A. M., Feyer, A. M., & Cairns, D. R. (1996). Industry difference in accident causation.
Safety Science, 24, 1–12.
C. Smallman / Journal of Safety Research 32 (2001) 391–439 419
Appendix A. Overview of empirical studies reviewed
Authors Sample Country Analysis
Adnett & Dawson, 1998 Reported industrial accidents and accident rates,
1981–1991
Britain Ordinary least
squares regression
Bain & Baldry, 1995;
Blank et al., 1995
2,397 accidents in mining industry, 1986–1990 Sweden Cross-tabulation
Blank, Diderichsen,
& Anderssin, 1996
Time series study of mining industry, 1911–1990 Sweden Ordinary least
squares regression
Chi & Wu, 1997 1,230 work-related injuries in 1989, 1990, and 1992 Taiwan ANOVA and cross-tabulation
Clarke, 1999;
Cox et al., 1998
3,329 manufacturing employees Britain ANOVA, multiple
linear regression,
structural equation modeling
Crowe, 1995 1,126 university health students USA Regression analysis
Curington, 1986 Combination of work injury records and
impairment scales, with data on work injuries
from compensated workers compensation
claims, 1964–1976
USA Generalized least
squares regression
Dawson, Willman, Clinton,
& Bamford, 1988b,
1988c, 1988d
Case studies in chemicals, construction, and retailing Britain Descriptive and qualitative
Dell & Berkhout, 1998 610 workers at a foundry, 1980–1995 USA Autoregressive integrated
moving averages
DePasquale & Geller, 1999 701 individuals in 20 organizations USA t tests
Fortin et al., 1996 30,000 construction industry workers,
1976–1986
Canada Mixed proportional
hazards model
Fuller, 1999 156 drivers at 56 distribution depots Britain Factor analysis; structural
equation modeling
Geller, Roberts,
& Gilmore, 1996
530 individuals at two industrial plants USA Regression analysis
Gill, 1993 7,500 managers and employee representatives European Union Descriptive
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
420
Hayes et al., 1998 (1) 787 patients at a medical consulting firm USA Factor analysis
(2) 879 patients
(3) 181 telephone line workers
Hebdon & Hyatt, 1998 10,193 workplaces Canada Poisson based regression
Hine et al., 1999 24 employees from a nickel mine Canada ANOVA
Hofmann & Stetzler, 1996 21 team and 204 individuals in a chemical
processing plant
USA Hierarchical linear models
Hofmann & Sletzer, 1998 (1) 1,359 workers and 161 supervisors from
outdoor work crews of a large utility company
USA Hierarchical linear models
(2) 653 workers and 82 supervisors as above
Holmes et al., 1998 Matched sample of 168 painting industry
employers and employees
Australia Ethnographic content
analysis
Holmes et al., 1999 15 individuals from five small businesses in
the construction industry
Australia Ethnographic content
analysis
Hoyos & Ruppert, 1995 391 workplaces Germany Descriptives
James et al., 1994 89 members of minority groups employed by
four organizations
USA Multiple regression
Kochan, Wells, (1) National Survey of chemical plant managers USA Not specified
& Smith, 1992 (2) Nine in-depth plant-level case studies
(3) Survey of 600 direct hire workers and
600 contract workers
(4) Survey of 300 contracting firms
Krause, Seymour,
& Sloat, 1999
73 companies over 5 years USA Autoregressive integrated
moving averages
Laflamme, 1996 Longitudinal data set—male assembly
workers in the car industry—1980–1981,
1985–1986, 1990–1991
Sweden Factorial analysis of
correspondence; hierarchical
ascendant classification
Lanoie, 1992 140 observations covering most sectors of
economic activity in Ottawa,
1982–1987 inclusive
Canada Frequency estimated using
ordinary least
squares regression.
(continued on next page)
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
421
Appendix A. (continued )
Lingard &
Rowlinson, 1997
Seven public housing construction sites Hong Kong Autoregressive integrated
moving averages
Maiti &
Bhattacherjee, 1999
6,281 workers from five underground coal
mines of one company, 1993–1996
India Binary and
multinomial logit
Mayhew & Based around four surveys: Australia (3) Not known, but
Quinlan, 1997 � 66 builders and 11 healthcare workers and Britain presumably variants of� 500 self-employed builders regression analysis� 31 building workers� 100 self-employed builders
McVittie et al., 1997 Data on nonfatal lost time injuries for
construction firms
Canada Descriptive
Nichols et al., 1995 592 workplaces Britain Logit models
Nytro et al., 1998 1,184 private and public enterprises Norway Bivariate analysis
Rebitzer, 1995 610 employees and 623 contract workers
in the petrochemical industry
USA Probit
Reilly et al., 1995 432 workplaces Britain Log odds
Ringenbach &
Jacobs, 1995
209 workers at a nuclear power plant USA Regression analysis
Rooney, 1992 Employee owned firms USA Logit
Rundmo, 1995 915 employees on eight oil platforms
from five different companies, 1990
Norway LISREL
Rundmo, 1996 1,138 respondents on 12 oil platforms
from nine companies, 1994
Norway LISREL
Rundmo et al., 1998 Comparison: Norway LISREL
(1) 915 employees on eight oil platforms
from five different companies, 1990
(2) 1,138 employees on 12 platforms (seven
common with 1990) from nine companies, 1994
Ruser, 1991 2,788 manufacturing establishments,
1979–1984
USA Ordinary and weighted
least square regressions
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
422
Ruser, 1998 550,000 nonfatal injury and illness cases
involving at least 1 day away from work
USA Multinomial and
binomial logits
Ruser, 1999 National injury and illness data, 1992–1996 USA Descriptive only
Ruser & Smith, 1991 Bureau of Labor Statistics Annual Survey of
Injuries and Illnesses, 1979–1985
USA Regression
Scherer, Brodzinski,
Canty, & Crable, 1997
9,345 OSHA inspection reports USA Multivariate analysis of
covariance (MANCOVA)
Scherer, Owen, Comparison, 1988–1993: USA Multivariate analysis of
& Brodzinski, 1997 (1) 217 food processors covariance (MANCOVA)
(2) 338 fabricated metal products
Simard & Marchand, 1995 1,061 workgroups from
97 manufacturing plants
Canada Hierarchical linear regression
Thompson et al., 1998 Comparison at FAA Logistics Center: USA Structural equations
(1) 350 employees, 1992
(2) 329 employees, 1995
Viscusi, 1986 220 manufacturing establishments,
1973–1983
USA Log odds
Weddle, 1996 372 environmental services workers
in 12 hospitals
USA Descriptive
Weil, 1991 Inspection history of federally run
OSHA programs applied to
construction, 1985
USA Ordinary least
square regressions
Weil, 1992 Complete inspection history of
federally run OSHA programs, 1985
USA Ordinary least
squares regression
Weil, 1996 621 custom woodworking
establishments, 1972–1991
USA Logit
Weil, 1999 23,536 inspections conducted under the
Oregon OSHA program
USA Logit
Williamson et al., 1996 1,020 occupational fatalities Australia Cluster analysis
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
423
Appendix B. Overview of dependent variables, significant independent variables, and main findings in empirical studies reviewed
Authors Dependent
variable
Significant independent
variables
Main findings
Adnett &
Dawson, 1998
Accident rate Output +
Work intensity +
Relative wages �
� Market failure, institutional and
macroeconomic forces not recognized in the orthodox economic
model of accidents.� Need to include social, psychological, and cyclical forces.� Reliance upon simple compensating wages framework is inappropriate, since
markets are not efficient in generating optimal risk premia.
Blank et al., 1995 Accident rates
for contract
workers
Contract workers +
Piece-rate or other type
of payment +
Mining and quarrying �
� Lack of information on risk exposure for contract workers.� Injured contract workers tend to work for SMEs or are self-employed.� Higher severity of injuries for contract workers.� Different wage systems and conditions of employment for contractors may
explain some of this.
Blank et al., 1996 Annual
accident rate,
annual
mortality rate
For annual accident
rate (likelihood):� Mechanization +� Reduction
in working hours +
Technological development affects occupational accidents, but the effect
is contingent upon other factors (economic and legal, inter alia).
� Unemployment +
For annual accident
rate (reporting):� Work Insurance Act,
1955 �� Work Insurance Act
1929 +
For annual mortality rates:� Mechanization �� Automation �
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
424
Chi & Wu, 1997 Fatality rate of 12 Industry group, age (in � Workers with more than 15 years of experience were lower than average
accident types both cases sign varies
according to categories)
risk (no statistical test) except in industries or for injuries were age is an
impairment (slowness, lack of strength, loss of balance).� Also distinguish industries or accident types as age enhanced (experience is the key).� Some are neutral.
Clarke, 1999 �Cox et al., 1998 Commitment
to safety
Management actions +
Quality of safety
training +
� Commitment aspects of safety culture are more related to management
systems and procedures than the more personal and social aspects.
� Personal actions for safety seem not to affect employee’s appraisal of the
organization’s commitment.
Crowe, 1995 Safety values, Safety values: � Females more safety conscious than males
safe practices � Gender� Class standing � More junior subjects less safety conscious
(proxy for age) �Safe practices:
� Gender differences increase with years in college. Females progressively
safer; male static or less safe� Gender � Safety values are a good predictor of safe practices� Safety values
Curington, 1986 Injury type, Capital intensity + Importance of considering both frequency and severity.
injury frequency, Workers compensation +
injury severity Firm size
(no. of employees) �New hire rate +
Proportion employed in
production work +
Dawson et al., Effective Safety policy Essentially the problem is one of trade-off, using a feedback model of the firm
1988b, 1988c, self-regulation Management organization
1988d Employee organization
and representation
Dell &
Berkhout, 1998
Injury rate Job tenure � Long term employees enjoy lower accident rates
(continued on next page)
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
425
Appendix B. (continued )
DePasquale &
Geller, 1999
Employee
involvement
in behavior-
Perception that BBS
training effective +
Success of BBS is based on a balance between trust, management support,
participation, and training
based safety Trust in management +
Education in BBS +
Job tenure +
Fortin et al., 1996 Duration of
workplace
accidents
Interaction of
unemployment insurance
with major injury with
easy diagnosis +
Getting social insurance right is difficult
December (Month) �Regional unemploy-
ment rate +
Hourly wage �Major injury with easy
diagnosis �Minor injury with hard
diagnosis �Fuller, 1999 Employees safety
concerns
Management control
Safety standards
Risk-taking behavior
Working conditions
Management’s responsibility for safety has to be fitted in with all others.
Workers have a good grasp of safety. Consensus approach can be a useful approach and
one that produces results
Geller et al., 1996 Individual care
for occupational
safety
Personal control +
Reactance �Group cohesion +
Extroversion +
Individual (active) care is highly complex construct that is the product
of a wider social process
Gill, 1993 Participation in Country Push for improvement is bound to come more from employee representatives
health and safety Introduction of
new technology
than from management.
Information, consultation, and participation not yet properly implemented
Industrial sector
Size +Technological
objectives
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
426
Management style
Union bargaining power
Regulation
Employee relations system
Hayes et al., 1998 Accident rate
Job satisfaction
Management safety
practices� Employees who said they worked in a safer environment reported experiencing
fewer accidents and reported fewer health complaints than employees who said
Safety behaviors Supervisor safety they worked in a less safe environment.� Improving the safety record of a firm should include attention to management’s
role in safety.
Hebdon &
Hyatt, 1998
Refusal to
work rate
Refusal:� Strike +� Health and safety conflict is linked with other forms of industrial conflict.� General improvements in employee relations would result in reduced
Complaint rate � Arbitration linked
to strike �� Grievance arbitration
rate +
frequencies of work refusals and health and safety complaints.
� Mixed full- and part-
time bargaining unit �� Bargaining unit size �� Plus occupation and
industry effects
Complaint:� Grievance arbitration
rate +� Part-time bargaining
unit �� Mixed full- and
part-time bargaining unit �� Bargaining unit size �� Plus occupation and
industry effects
(continued on next page)
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
427
Appendix B. (continued )
Hine et al., 1999 Alignment to
work-place
safety principles
Occupation
Worker safety record� Relative to front-line workers, senior managers were significantly more
aligned with principles dealing with injury prevention, management
accountability, and rule following.� Workers with an above average safety record were more strongly aligned with
the principle
‘‘working safely is good business’’ than their below average counterparts.
Hofmann
& Stetzler, 1996
Unsafe
behaviors
Safety climate
Unsafe behaviors� Organizational factors are antecedents to the accident sequence� Role overload (insufficient training, time, skills) is particularly significant factor
Group processes
Hofmann &
Sletzer, 1998
Accident
attribution
Safety climate � Safety climate moderates the relationship between informational cues
and causal attribution
Safety communication � Where safety is openly discussed it is more likely that attribution will be
consistent with the information� Supervisors’ openness to upward communication about safety issues sends
a strong signal to employees about the degree to which their organization values safety
Holmes et al., 1998 Meanings of
risk control
Perception of risk
Risk control� OHS management programs based on perceived qualities or social
understandings of risk alone may be ignored or rejected by participants, may
exacerbate controversies, and lead to unsafe work� Need to understand both managerial and employee perceptions of
risk-important for planning
Holmes et al., 1999 Meanings of
risk control
Immediacy of effect � Immediate effects more important than delayed� Immediate effects more controllable than delayed� Focus on individual controls over risk rather than technological
Hoyos &
Ruppert, 1995
OHS risk
potential
Hazard type (human
body related, exposure to
dangerous liquids,
noise level)
Human behavior in hazardous situations is the most crucial factor
Perceiving and attending
hazard signals �Judging and foreseeing �
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
428
Work design deficit +
Work organization
deficit +
Influencing behavior
deficit +
James et al., 1994 Blood pressure
Self-reports of
Blood pressure:� Self-esteem �� Substantial negative implications for both individuals and organizations
of circumstances that damage minority group members’ sense of esteem
health (illness
checklist)� Prejudice–
discrimination +� Importance of considering multiple indicators of health� Members of minorities have a fairly high sense of esteem leading to denial� Value differences of out-group bias and hostility. May help to keep BP down, but promote other ills
with supervisor �� Expressiveness +
Illness checklist:� Machinery
organization +� Self-esteem +� Value differences
with supervisor �Kochan et al., 1992 Safety
performance
Worker type
Management practices� Contract workers more likely to be engaged in high risk work; less experienced in
the workplace; received less safety training; receive less effective training� Close supervision results in lower injury rates� Comprehensive safety reporting lowers injury rates� Coemployment leaves employers liable, so plant managers are advised to avoid
supervising contract workers, and to separate them as far as possible
from employees� Choosing contractors with good OHS records keep injuries down� Safety data on contractors rarely collected
Krause et al., 1999 Injury (illness)
rate
Based–based safety � Self-sustaining mechanisms for continuous improvement in safety work. Based on
getting workers to observe and give feedback and then use safety data to select
safety improvement targets. Instead of observation by supervisors or outsiders.
(continued on next page)
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
429
Appendix B. (continued )
Laflamme, 1996 Accident rate Age �Accident type
Doubtful that age alone accounts for the result. Also combination of the physical and
technical environment that is genuinely more hazardous for younger workers, and a lack
of ‘‘relevant’’ experience when confronted by new and unfamiliar assignments.
Also need to look at accident type—older workers may be moved out of work
situations that are inherently hazardous to people whose speed, strength, and general
health are in decline
Lanoie, 1992 Accident rate Frequency: At best interventions by regulators lead to minor reductions in injury rates
Severity of
accidents
(workdays lost)
� No. of inspections
per 1000 workers �� Percentage of firms that have adopted a prevention program +� Wage replacement ratio +� Percentage of workers age � 24 +� Percentage of workers unionized +� Capital assets per 1000 workers +� Number of employees � Severity: No. of inspections per 1000 workers +� Percentage of firms that have adopted a prevention program +� Percentage of workers age � 24 +� Percentage of workers age � 45 +� Percentage of workers female +
Lingard &
Rowlinson, 1997
Safety
performance (site
housekeeping)
Based–based safety � BBS did not improve safety performance measured in terms of access to heights, the
use of bamboo scaffolding or the use of personal protective equipment. This is
probably due to:� a lack of management commitment in these three areas� the visibility of housekeeping� the inability of management to enforce the other three performance measures� unrealistic or unachievable safety goals� differential perceptions of hazards� differential recognition of hazards� inappropriate application of BBS
Maiti &
Bhattacherjee,
1999
Risk of injury
(Injury, Severe
injury, Reportable
injury)
Haulage worker �Other worker �Location
Occupation and location matter!
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
430
Mayhew &
Quinlan, 1997
OHS risk Economic and
reward influences:
OHS standard compromised in tandem with increase in outsourced labor.
� Competition� Speed� Cost minimization� Pyramid
subcontracting� Corner cutting
Self-employment per se is not more dangerous than employed work, but OHS risks
are accentuated because of longer work hours, more intensive work, more hazardous
work, greater economic duress, more isolated settings, and poor access to
OHS information
� Lengthy hours� Overexertion
Disorganization:� Fragmentation� Isolation� Franchising
Inadequate regulation
Inability to organize
McVittie et al., 1997 Injury frequency Firm size � Size effect explained by better organization, greater awareness of OHS, higher rates
of unionization, and better training
Nichols et al., 1995 Injury rates Workplace size �250+ employees �Proportion of part-time
Explained by resources available to labor, management, and common to both of
them, but many organizational effects may take role
employees �Proportion of manual
workers +
Age of workplace �Workplace age
� 5 years �Percentage of employees
TU members +
OHS dealt with by
management +
(continued on next page)
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
431
Appendix B. (continued )
OHS dealt with by
safety representatives +
OHS dealt with by
some sort of
committee �OHS dealt with by
mixed arrangement +
Nytro et al., 1998 Implementation
of internal
control of health,
environment,
and safety
External stakeholders +
Competence for HES
work +
Time since
implementation
Underlying force can probably be attributed to the current HRM perspective that considers
the well-being of employees as crucial for development in any facet of running business
of regulation +
Rebitzer, 1995 Accident rates Contract workers
< 1 year at host +
Host plants offer more effective safety training and supervision than do contractors
Close supervision of
contract workers by
host �Safety training for
employees �Reilly et al., 1995 Probability of
injury
Size �Percentage female �Percentage manual
Joint consultative committees (both OHS and general) perform a significant social
role in reducing workplace injuries
workers �Joint consultative OHS
committee with all
employee members
chosen by unions �Joint consultative OHS
committee with no
employee members
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
432
chosen by unions �Joint consultative general
committee with some
employee members
chosen by unions �(Industry and
regional effects)
Ringenbach
& Jacobs, 1995
Personal safety
orientation
Organizational
safety
orientation
Personal injury
risk Lost
work days
Safety orientations:� Fitness +� Age group +� Percentage of time
doing physical labor +
Personal injury risk:� Percentage of time
doing physical labor +
Age and fitness perceptions combine to form the basis for safety perceptions.
These perceptions have an impact on measures of injury
� Personal safety orientation +� Organizational safety
orientation +
Lost work days:� Age group
Rooney, 1992 Occurrence
of injury
Employee ownership
and worker
participation �Employee owners
receive cash dividends +
There is synergy between employee ownership and worker participation with respect
to increased action on OHS issues. Also stresses importance of allowing for
interaction effects.
ESOP introduced as a
result of crisis in exchange
for wage concessions +
No. of times workers
met on a quality circle
in the past year �(continued on next page)
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
433
Appendix B. (continued )
No. of years workers have
met on a quality circle +
Rundmo, 1995 Occurrence of
accidents
Occurrence of accidents:� Risk perception +
Individual injury experience affects subjective risk assessment
Risk perception and job stress combine to increase dissatisfaction with safety status
Risk perception
Safety status� Safety status �� Job stress +
Improvements of organizational and physical working conditions have a greater
effect on changes in risk perception, safety status and job stress than do measures
Job stress Risk perception:� Safety status �Safety status:� Injured personnel �Job stress:� Injured personnel +
directed at changing biased perceptions and individual judgments
Rundmo, 1996 Risk behavior
Occurrence of
accidents
Risk behavior:� Management and
employee commitment� Safety and contingency
� Risk perception does not predict risk behavior. Hence, safety cannot be improved
by changing individual risk perception. Factors that cause variations in risk
perception, as well as risk behavior and safety, should be the focus of
safety improvements.� Strain� Job stress� Stresses importance of subjective as well as
objective measures of risk� Perceived risk� Physical working
conditions� Safety attitudes
Occurrence of accidents:� Ignore safety regulations
� The direct effects of organizational and physical working conditions are stronger
than effects arising from job stress and risk perception� This is important since employee behavior is constrained by working conditions,
which accurately inform employees’ risk perceptions
� Carry out forbidden
activities� Cannot always perform
work correctly� Take chances to get job done
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
434
� Do not use protective
equipment� Break procedures
Rundmo
et al., 1998
Risk behavior Manning
Safety versus
production bias
Commitment and
Organizational factors and workload influence safety status, via risk perception,
behaviors, and the probability of accidents and injuries
involvement Management
Ruser, 1991 Lost-workday
injury—case rate
(LWICR)
Weekly workers
competition benefit +
Weekly workers
Higher benefits are found to increase lost work day cases
Benefit effect is smaller in larger more highly experience-rated establishments
compensation benefit *
500+ employees �100–249 employees �250–499 employees �500+ employees �Weekly wage �Change in annual
employment +
Proportion of production
workers in workplace +
Proportion of female
workers in workplace �Weekly overtime hours
per worker +
Ruser, 1998 Claims reporting
moral hazard
(for injuries)
Wage replacement rate +
Worker chooses doctor +
These factors increase probability that injury is reported on a Monday (or the day
after a long weekend)
Moral hazard occurs for all types of injuries, not just for hard to diagnose
(continued on next page)
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
435
Appendix B. (continued )
Ruser, 1999 Injury and illness Increase job safety � Restricted-activity days are becoming a common aspect of occupational injury and
rates Composition
of lost-workday
Return to work � illness cases at the same time that days away from work
are becoming shorter and less frequent:
injuries increased job safety and faster return to work of
injured workers may account for this development
Ruser &
Smith, 1991
Lost-day worker
case rate
Previous period lost-day
worker case rate +
Change in employee
numbers +
Changes in inspection and record keeping practices have not affected rate.
Evidence suggests increase in underreporting.
Inspection in first
quarter �Industry risky relative to
private sector rate in
1982�Industry risk relative to
private sector rate all years +
Scherer,
Brodzinski,
et al., 1997
Lost workday
injury rate
Inspection scope
Lost workday injury rate:� Preparation hours +� On-site hours +
Enforcement alone may not be enough to reduce injury and illness rates. There may
be a relationship between compliance programs, which include consultation and
informal interactions with organizations, and improved injury and illness rates
Size � Litigation hours +� Total violations +� Total penalties
assessed +� Serious violations
percentage +� Penalty reduction
percentage +
Inspection scope:� Preparation hours +
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
436
� On-site hours �� Litigation hours �� Total violations �� Total penalties assessed �� Serious violationspercentage �� Informal settlement
percentage �� Penalty reduction
percentage �Size:� Preparation hours +� On-site hours +� Litigation hours +� Total violations �
Scherer, Owen,
et al., 1997
Lost workday
injury rate
Inspection scope
Size
Lost workday injury rate:� Total penalties
assessed +
Inspection scope:
Regional differences in outcomes. The choice of enforcement scheme and how it is
implemented should affect the firm’s compliance decision
� Total violations �� Serious violations �� Informal settlements �� Penalty reduction �� Total penalties
assessed �Size:� Total penalties
assessed +
(continued on next page)
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
437
Appendix B. (continued )
Simard &
Marchand, 1995
Workgroup
safety
initiative
behavior
Nonroutine work process +
Cooperative relationships
between workers and
supervisors +
Workgroup
cohesiveness +
� Microorganizational factors are the primary determinants of the propensity of
workgroup to take safety initiatives, with supervisory participatory management
of safety the best predictor� Micro-level predictors can be substantially influenced by managerial action,
particularly the top-level management commitment to develop the safety program
and joint regulation mechanisms.
Supervisory participatory
management of safety +� Socioeconomic context of the secondary labor market for the firm may act as a
structural constraint for such commitment and other shop floor predictors of
workers’ safety initiatives behavior
Thompson et al.,
1998
Safety
conditions
Safety
compliance
Safety conditions:� Manager support for
safety (a function itself of
organization politics) +
Safety compliance:
Managers appear to influence safety by influencing the politics of communication,
whereas supervisors do so by influencing the fairness with which they interact
with employees
� Supervisor support for
safety (a function itself of
supervisor fairness) +
Viscusi, 1986 Injury rate Inspection � Effectiveness of regulation remains unproven
Weddle, 1996 Accurate injury
reporting
Age �Job tenure �
Systematic underreporting is a significant issue
Perceived injury
severity +
Weil, 1991, 1992 OSHA enforce-
ment activity
OSHA enforcement activity� Unionized workplace +
Critical role of unions in increasing enforcement activity and policy
OSHA enforce-
ment policy� Employee walk
around rights +� Size +
OSHA enforcement
policy:� Unionized workplace +
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
438
Weil, 1996 Compliance with
OSHA
Second inspection
received by plant +
Penalties received by
plant +
Regulation has large impacts on business compliance. Government regulatory
agencies can substantially change private sector behavior, even given limited
regulatory resources
Unionized +
Follow up inspection +
Weil, 1999 OSHA
enforcement
Unionized +
Committee mandate +
Mandated OHS committees act as supplements to trade unions
Workplace size +
Firm size +
Multiplant firm �Full inspection +
Complaint inspection +
Accident inspection +
Health inspection +
Williamson et al.,
1996
Occupational
fatalities
Behavior factors +
Environment factors +
Unsafe work practices +
There are general casualties for fatalities at work, but there are exceptional
occupations (timber, electrical trade).
C.Smallm
an/JournalofSafety
Resea
rch32(2001)391–439
439