terms.pdf - Manorama Max

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1 RULES & REGULATIONS GOVERNING PARTICIPATION IN Panam Tharum Padam ‘Oppam Kalikkam Oppam Nedam Game’ (OKONG) a) CONTEST DESCRIPTION: "Panam Tharum Padam ‘Oppam Kalikkam Oppam Nedam’ Game (OKONG)” is a image based online quiz game which is being hosted and can be played on the manoramaMAX app which is owned by MM TV Limited. b) DEFINITIONS: 1. For the purposes of the Rules & Regulations, the expressions used as shown herein-under shall have the meaning ascribed to them as shown herein-below: a. “Company” or “MMTV” means MM TV Limited; b. “Oppam Kalikkam Oppam Nedam Game ” or “OKONG” means the image based online quiz titled “Panam Tharum Padam Oppam Kalikkam Oppam Nedam Game” which will be played by the OKONG Participant “GP” in accordance with the Rules & Regulations; c. “Episode” means an episode of the Show Panam Tharum Padam (“PTP”) being produced by MM TV Limited for exhibition on Mazhavil Manorama, Mazhavil Manorama HD, Mazhavil Manorama International channel(s) (“MAZHAVIL”) which is owned by MM TV Ltd and/or its affiliates; d. “manoramaMAX” means the website/application hosted by the Company where the OKONG will be accessible from; e. “OKONG Participant (s)” or “GP" means any person(s) who registers and / or participates in the OKONG and who (i) is above eighteen (18) years of age as on January 10, 2022; (ii) is a citizen of India ; (iii) is of sound mind and health and (iv) agrees to enter into and participate in the OKONG in accordance with the Rules and Regulations as defined in this document; f. “Excluded Participant(s)”: means and includes, participant of the relevant episode of the Panam Tharum Padam in television and their family member/friend present in the studio floor, employees of the Company or any Group Company, employees of the Producer, employees of the advertising agencies which has been appointed by the Company, employees of the service providers engaged by the company for various activities, employees of the back end IT service provider, employees of the main sponsors and members of their immediate family. Further, all those who are not citizens of India or NRI in GCC countries, not conversant in MALAYALAM and cannot read either English or MALAYALAM are ineligible to enter the Show. For clarification the Registrant(s) should be conversant in MALAYALAM and should be able to read and understand either English or MALAYALAM; g. “Producer” means the producer of the Show which is MM TV Limited. h. “Rules & Regulations” means these rules and regulations governing the OKONG, as stated herein in entirety and as may be amended by the Company from time to time; i. "Show" means the Program Panam Tharum Padam being produced by MM TV Limited for exhibition on Mazhavil Manorama, Mazhavil Manorama HD and Mazhavil Manorama International channel(s) (“Mazhavil”) and/or such other channels belonging to MM TV; j. “MM TV” means MM TV Ltd and/or its affiliates. k. “Stipulated Time” for the purposes of the OKONG shall mean either (i) the period until which the Company permits a GP to answer any question forming part of the OKONG; l. “Daily Winner” means such number of top GP(s) as specifically mentioned in the Schedule – A to the Terms and Condition who has scored the highest points for a OKONG for any Episode of the

Transcript of terms.pdf - Manorama Max

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RULES & REGULATIONS GOVERNING PARTICIPATION IN Panam Tharum Padam ‘Oppam Kalikkam Oppam Nedam Game’ (OKONG)

a) CONTEST DESCRIPTION:

"Panam Tharum Padam ‘Oppam Kalikkam Oppam Nedam’ Game (OKONG)” is a image based online quiz game which is being hosted and can be played on the manoramaMAX app which is owned by MM TV Limited.

b) DEFINITIONS:

1. For the purposes of the Rules & Regulations, the expressions used as shown herein-under shall have the meaning ascribed to them as shown herein-below:

a. “Company” or “MMTV” means MM TV Limited;

b. “Oppam Kalikkam Oppam Nedam Game ” or “OKONG” means the image based online quiz titled “Panam Tharum Padam Oppam Kalikkam Oppam Nedam Game” which will be played by the OKONG Participant “GP” in accordance with the Rules & Regulations;

c. “Episode” means an episode of the Show Panam Tharum Padam (“PTP”) being produced by MM TV Limited for exhibition on Mazhavil Manorama, Mazhavil Manorama HD, Mazhavil Manorama International channel(s) (“MAZHAVIL”) which is owned by MM TV Ltd and/or its affiliates;

d. “manoramaMAX” means the website/application hosted by the Company where the OKONG will be accessible from;

e. “OKONG Participant (s)” or “GP" means any person(s) who registers and / or participates in the OKONG and who (i) is above eighteen (18) years of age as on January 10, 2022; (ii) is a citizen of India ; (iii) is of sound mind and health and (iv) agrees to enter into and participate in the OKONG in accordance with the Rules and Regulations as defined in this document;

f. “Excluded Participant(s)”: means and includes, participant of the relevant episode of the Panam Tharum Padam in television and their family member/friend present in the studio floor, employees of the Company or any Group Company, employees of the Producer, employees of the advertising agencies which has been appointed by the Company, employees of the service providers engaged by the company for various activities, employees of the back end IT service provider, employees of the main sponsors and members of their immediate family. Further, all those who are not citizens of India or NRI in GCC countries, not conversant in MALAYALAM and cannot read either English or MALAYALAM are ineligible to enter the Show. For clarification the Registrant(s) should be conversant in MALAYALAM and should be able to read and understand either English or MALAYALAM;

g. “Producer” means the producer of the Show which is MM TV Limited.

h. “Rules & Regulations” means these rules and regulations governing the OKONG, as stated herein in entirety and as may be amended by the Company from time to time;

i. "Show" means the Program Panam Tharum Padam being produced by MM TV Limited for exhibition on Mazhavil Manorama, Mazhavil Manorama HD and Mazhavil Manorama International channel(s) (“Mazhavil”) and/or such other channels belonging to MM TV;

j. “MM TV” means MM TV Ltd and/or its affiliates.

k. “Stipulated Time” for the purposes of the OKONG shall mean either (i) the period until which the Company permits a GP to answer any question forming part of the OKONG;

l. “Daily Winner” means such number of top GP(s) as specifically mentioned in the Schedule – A to the Terms and Condition who has scored the highest points for a OKONG for any Episode of the

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Show (or part thereof). However, any GP can win daily prize only once during the entire season of the show

m. “Additional Daily Winner(s)” means such number of top GP’s as specifically mentioned in the Schedule – A to the Terms and Condition who have all scored the highest points for a OKONG for any Episode of the Show (or part thereof). However, any GP can win daily prize only once during the above said episodes of the show.

n. “Bumper Prize Winner” means such number of top GP as specifically mentioned in the Schedule – A to the Terms and Condition who has scored the highest cumulative points.

o. “Bumper Prize” means the prize that will be awarded to the Bumper Prize Winner as may be announced by the Company on OKONG;

p. “Winners” shall mean either the Daily Winner, Additional Daily Winner(s) or the Bumper Prize Winner or any other winner as may be determined by the Company in terms of the Rules & Regulations.

q. “OKONG Scratch Card” means the Scratch card which will be reflected on every GP’s mobile phone during the show.

r. “OKONG Scratch Card Winner” means such number of GP’s as specifically mentioned in the Schedule – A to the Terms and Condition who will be randomly selected every day.

c) PROCEDURE TO PARTICIPATE IN THE OKON GAME:

1. Participation

a) The GPs should participate in the OKONG by registering on the manoramaMAX App in the Panam Tharum Padam ‘Oppam Kalikkam Oppam Nedam Game (OKONG) section. The game will be available on the App every week from Monday to Friday between 09:30 PM and 10:30 PM (Show duration may extend based on creative content) commencing from 10th January 2022 till end of season .

b) The above-mentioned schedule could be added to, modified or canceled based on programming/ technical requirements and in the event the Show is for any reason rescheduled, extended, canceled or terminated early at the sole discretion of the Company.

c) The mobile number from which the registration is received will be used to identify the GP as a unique identification number. We urge GPs to use numbers where they would be clearly identified as the GP of the Contest.

d) Any entry for participation in the OKONG is not transferrable.

e) The GP may be required to furnish necessary supporting documentation as proof of age, address, name, photo identity and nationality i.e. one original and attested photocopies of either (i) passport/driving license or (ii) PAN Card along with birth certificate and ration card or (iii) voter identity card with birth certificate (iv) UID/Aadhar Card.

f) The Company has the right at any time to require proof of identity and/or eligibility. The failure to provide proof of eligibility, including the proof of name, address and correct date of birth within the time as stipulated in the Rules & Regulations or upon request by the Company may result in disqualification. The Company also reserves the right to disqualify a GP in case where a discrepancy is found to exist in the information furnished / provided / stated by the GP during the conversation with the Company or any of the Company’s sub-contractors and vendors in the OKONG, and/or in the information stated in the documents furnished by the GP or any other communications at any time.

g) The Company may, at its discretion, contact the GP(s), if required, for any clarifications needed for

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the information provided and the GP shall provide such clarifications when contacted by the Company.

h) All personal details and information requested by and supplied to the Company by each GP must be truthful, accurate and in no way misleading. The Company reserves the right to disqualify any GP(s) from the OKONG at its sole discretion, should the GP(s) at any stage supply untruthful, inaccurate or misleading personal details and/or information.

2. Steps for Registration

a) Download the manoramaMAX App from the application store. Please note, the application download is free of cost, however data charges may apply. For further details please contact your telecom operator. User can also register on www.manoramamax.com.

b) If you are a first -time user, then you will be prompted to register by providing your mobile number and e-mail id. An OTP will be sent across to your mobile number and e-mail id to verify the same.

c) Once registered, you will be prompted to provide your basic details such as Date of Birth, Gender, address, State/City, etc.

d) Click on Panam Tharum Padam ‘Oppam Kalikkam Oppam Nedam’ Game’ banner/ Access Panam Tharum Padam ‘Oppam Kalikkam Oppam Nedam’ Game from the menu.

e) Select Language Preference (Malayalam / English).

f) Click on the “Play Now” tab.

g) Answer Profile related questions including occupation and education related questions.

h) In the event the GP uses a SIM card not registered in his name for registration, the Company will not be responsible to track such GP.

i) In the event, it is not possible to determine with certainty the person who registered from a particular mobile number, that entry would be disqualified. GP(s) are requested to use mobile numbers which are unique to them.

j) Taking part in the registration process shall be deemed to be acceptance by the Participant(s) to receive promotional messages from the Company or any third party so authorized by the Company.

k) The procedures for registration and participation in the OKONG are subject to the Rules & Regulations stated herein. Non-conformance by any GP(s) to the Rules & Regulations will disqualify him/her from participation or winnings, immediately, as the case may be.

l) The Company hereby clarifies that any linking of social media accounts hereunder (i.e. Google + and Facebook) is being done for verification purposes to ensure that the person playing/accessing the OKONG is 18 years and above and is not a robot. By accepting these Rules and Regulations, the GP consents to the Company accessing the information of the GP including the profile picture of the GP for the purpose of verification and marketing activities.

2 A Call for entry

“Online Call for Entry” a GP will have the opportunity to enter the audition. Online call for entry will be held during the course of the show and date and time of online call for entry will be published in the Newspaper or through manoramaMAX app. As and when a call for entry commence, a question will be telecast in between the normal game on Mazhavil Manorama channel. During the telecast of the show, the question will be shown in a special “Call For Entry Window”. The answer needs to be given through the OKONG game section in the

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manoramaMAX App.

“Randomizer” GP’s who have answered any one of the question correctly shall be eligible to be selected for the audition based on a randomizer. Randomizer will be run individually for such number of days as decided by MMTV. GP’s can answer on multiple days. Randomizer will select GP’s who have answered correctly based on predefined criteria as decided by the Producer.

3. “Audition” GP’s selected by the randomizer from the online Call For Entry will have to attend an audition process, as defined by the Producer, before being selected for Panam Tharum Padam. Due to the existence of casting only minimal entries will be selected through this process. The audition, selection and shooting will be held following the prevalent COVID 19 protocols issued by the Government and by MMTV.

a) The manoramaMAX application download and the OKON Game are free of cost, however data charges may apply. For further details, please contact your telecom operator.

b) Please check with your telecom operator for any other applicable charges. In case any user registers while roaming in a different circle/zone/country, additional roaming rates may apply. Please contact your telecom operator for the applicable rates.

4. Playing rules

a) During each episode of the Show (telecast in India at 09:30 PM IST and 09:30 GCC), the GP will have to answer questions within the Stipulated Time.

b) The Stipulated Time for answering each question will be that given to the contestant of Panam Tharum Padam show in Mazhavil Manorama Channel.

c) For every question answered correctly, the GP will be awarded 100 points per question.

The levels in the prize grid can be altered as per the Producers discretion on Mazhavil Manorama Channel.

d) An on-going GP could lose the opportunity to play one or more questions, watch one or more videos (and hence lose points) in any of the following scenarios:

i. Where a GP answers a call / message / etc. on the device where he/she is playing OKONG or watching a video on the OKONG;

ii. Where a GP exits the application being used by the GP in the course of playing the OKONG or watching a video on the OKONG;

iii. Where there is a network drop or battery drain-out in the course of playing the OKONG or watching a video on the OKONG;

iv. Where the device on which OKONG is being played hangs during the course of playing the OKONG or watching a video on the OKONG;

v. Where the OKONG or the ability of a GP to play the OKONG is affected by any other network / IT / phone issues.

e) Where a GP exits the OKONG in the middle of a session when a Contestant is answering questions, the GP will be permitted to rejoin the OKONG only when the next question is asked.

f) Points scored by GP across multiple days/ played along will get accumulated. In the event a OKONG is terminated mid-session for any reasons whatsoever, the GP will have to wait till the next question is asked on the Show, in order to continue scoring points.

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g) Once the “Confirm” button has been pressed, the GP will not be allowed to change the answer. If the "Confirm” button does not disappear, the server has not registered the response and the GP would be required to press the button again. Please note that the GP has to select the answer option and press the button within the Stipulated Time.

h) Post submission (locking) of the answer, the GP(s) will not be permitted to modify / alter/ change the answer submitted.

i) Only the answers received within the Stipulated Time will be considered valid.

j) The Company will not entertain any claims / questions / queries with respect to the authenticity or correctness of any questions and answers for the questions asked in any round of the OKONG.

k) The Company’s decision on the correctness or incorrectness of any answer is final and binding on all GPs.

l) Apart from the questions telecast in the television show, special question for online shall also be posed to the GP from time to time and the points associated with such questions shall declared at the time of the show.

5. Daily and / or Additional Daily Winner Selection (This section is applicable only if the prize is mentioned in the Schedule)

a) A GP will be eligible to win the Daily Winner/ Additional Daily Winner prize only once in a month but will have to answer all questions asked through every episode to be eligible for the bumper prize (if available).

b) The Company shall select such number of the top GP(s) for each CONTESTANT as the Daily Winners i.e. the GP who have scored the highest number of points for the particular contestant. The Company shall select the such number of another top GP’s for each episode as the Additional Daily Winners i.e. the GP who have scored the highest number of points for the particular episode.

c) The Episode Winners shall be eligible to receive prizes amount as detailed in Schedule to the Terms and Conditions..

d) Additional Daily Winners shall be eligible to receive prize as detailed in Schedule to Terms and Condition.

e) The Company shall have the sole discretion to modify the number of Daily Winners per prize category and the Daily Winners hereby undertake not to question or to make any claims against the same.

f) A GP will be eligible to win daily prize only once in a month. The Daily prize winner is eligible to play in subsequent episodes and try to win in the category of Additional Daily Prize winner/bumper prize winner again once per season (if such a category of prize is mentioned in the Schedule –A).

g) Daily Winner will be declared within 3 days of telecast of the Episode on Mazhavil Manorama Channel on the game section in manoramaMAX.

h) The Daily / Additional Daily / Bumper Winners will need to ensure that their mobile numbers and/or other contact details are correctly mentioned in order to claim the prize. The terms and conditions applicable for collecting/redemption of the prizes will be included in email sent to winners or will be communicated over phone..

i) The Company shall have the sole discretion to decide whether or not to declare the Daily Winner / Additional Daily Winners or the manner in which the Daily Winner / Additional Daily Winners is announced and the Daily Winner / Additional Daily Winners hereby undertake not to question or to make any claims against the manner in which the names of the Daily Winner / Additional Daily Winners are declared by the Company.

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j) The Daily Winner / Additional Daily Winners determination will be on the basis of the total points earned by GP while playing the OKONG for that particular contestant. The GP who (i) is not previously a Daily Winner / Additional Daily Winners and (ii) have scored the highest number of points in a OKONG for one contestant of the Show will become eligible for being chosen as the Daily Winner / Additional Daily Winners. However, it is made clear that if a winner is not declared in the television show and the Contestant has spilled over to the next day then no winner will be declared for that day as Daily winner in OKONG. In such a situation any GP who has played on both days alongwith the contestant of the television show and scored the highest point will be eligible to be come the Daily winner with respect to that Contestant. If on any day there are 2 contestants who have won the show in separate game play, then on that day there will be 2 separate daily winners.

k) If the contestant in the television show crosses the safe zone and gets a wrong answer in a subsequent question falling to the amount won in the safe zone, then the GP will be eligible only for the amount won by the contestant in the safe zone even though the GP has answered the question correctly.

l) A randomizer software developed specifically for the purpose of selection will select the Daily/Additional Daily Winners (s). It can also be used in other prize categories if deemed necessary. The randomizer will use an appropriate method of selecting winner(s) at the Company’s discretion. In the event of a software failure, or for any other reason, the Company may adopt any other methodology or criteria at its sole discretion to select from amongst the Eligible GPs, depending upon requirement and availability of time. In case of tie between multiple GP(s) then the shortest time taken to confirm/register the right answer will be declared as the winner.

m) The Company and/or its authorized agents, affiliates and representatives will rely upon only such information as may be provided by the Daily / Additional Daily / Bumper Winner(s) at the time of participation in the OKONG (or registration on the manoramaMAXapp).

5 A OKONG Scratch Card prize (This section is applicable only if the prize is mentioned in the Schedule)

A GP will be eligible to win the OKONG Scratch Card prize on such days and terms as specifically mentioned in the Schedule to this Terms and Conditions.

During the show telecast an anchor mention regarding the presence of the OKONG Scratch Card will/might be made. GP is required to virtually scratch the card upon receipt to know the winning status. The selection will be done randomly.

A GP stands to win the OKONG scratch card any number of times during the Panam Tharum Padam season.

The Company shall have the sole discretion to modify the number of OKONG Scratch Card Winners and the OKONG Scratch Card Winners hereby undertake not to question or to make any claims against the same.

The Company shall have the sole discretion to decide whether or not to declare the OKONG Scratch Card Winners or the manner in which the OKONG Scratch Card Winners is announced and the OKONG Scratch Card Winners hereby undertake not to question or to make any claims against the manner in which the names of the OKONG Scratch Card Winners are declared by the Company.

A randomizer software developed specifically for the purpose of selection will select the OKONG Scratch Card Winners. It can also be used in other prize categories if deemed necessary. The randomizer will use an appropriate method of selecting winner(s) at the Company’s discretion. In the event of a software failure, or for any other reason, the Company may adopt any other methodology or criteria at its sole discretion to select from amongst the Eligible GPs, depending upon requirement and availability of time.

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The Company and/or its authorized agents, affiliates and representatives will rely upon only such information as may be provided by the OKONG Scratch Card Winners at the time of participation in the OKONG (or registration on the manoramaMAX app).

OKONG Scratch Card Winner is eligible for winning as a daily winner or as an additional daily winner.

6. Bumper prize Winner Selection(This section is applicable only if the prize is mentioned in the Schedule)

a) The Company may, at its discretion, decide to award prize to the Bumper Prize Winner as the Company deems fit. The Bumper Prize so won shall be announced by the Company.

b) The Bumper Prize Winner determination will be on the basis of the total points earned by GPs while playing for the duration of the OKONG as detailed in Schedule A to this Terms and Conditions. The GPs each for the episode who have scored the highest number of points for the duration of the OKONG will become eligible for availing the Bumper Prize (“Eligible GP”). GP who has won the Bumper Prize once is not entitled to win Bumper prize during the entire season. Only one person will be eligible for Bumper prize for the above said period.

c) Where more than one Eligible GP scores the same highest number of points in a OKONG for the Season of the Show, the Bumper Winner will be determined with the help of randomizer software developed specifically for the purpose of selection of the Bumper Prize Winner. The randomizer will use an appropriate method of selecting winners to break the tie, at the discretion of Company management. In the event of a software failure, or for any other reason, the Company may adopt any other methodology or criteria at its sole discretion to select from amongst the Eligible GPs, depending upon requirement and availability of time. In case of tie between multiple GP(s) then the shortest time taken to confirm/register the right answer will be declared as the winner

d) The Company and/or its authorized agents, affiliates and representatives will rely upon only such telephonic contact information as may be provided by the Bumper Prize Winner at the time of participation in the OKONG (or registration on the manoramaMAX app) to contact him/her.

e) The details of the Bumper prize Winner will be intimated by the Company to such Bumper Prize Winner on the mobile number provided by such Eligible GP at the time of registration, on a best effort basis.

f) Where, the Bumper prize Winner cannot be contacted by telephone; or (ii) after being so contacted, the Bumper Prize Winner(s) does not claim the Bumper Prize with sufficient proof of identification as such Bumper prize Winner, the Bumper Prize for such Bumper prize Winner stands forfeited and the next Eligible GP who has scored the same highest number of points in a OKONG for the Show will be selected as the Bumper Prize Winner. Where any such announcement is made by the Company, no further claims by the original Bumper Prize Winner who could not be contacted or does not claim the Bumper Prize Prize, will be entertained and the Company will not be responsible or liable in any way whatsoever to such persons.

g) The Company reserves the rights to determine and/or announce the timelines and the methodology of determining Bumper Prize Winner from time to time.

h) The winners will be informed about the prizes and details of how to redeem it via email to the registered email Id and/or SMS to the registered mobile number

7. Winner Declaration and Pay-out/ Prize handover

a) The Company reserves the right, at its discretion, to institute one or more prizes for the GPs and the terms and conditions associated thereto, including whether such prizes are daily, Bumper, cumulative, non-cumulative or any combination thereof. Every Episode may not have prizes.

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b) The Company reserves the right to offer or withdraw any of the prizes as provided herein, at any point of time, including after they have been announced.

c) The Company shall have the liberty but not the obligation to publish information with respect to the top points scored by the GPs in the OKONG conducted from time to time (“Leader Board”). The Leader Board is indicative only, and may not be up to date across all GPs and the Leader Board data cannot be used as evidence in any manner. Due to high participation volume, server load, software malfunction, etc., point calculation may not be immediately correct. In the event point calculations are incorrect, company will correct the same. This could result in changes to GPs points. The Company will have no obligation to intimate any GP in the event scores are corrected. At no given point of time can a GP question the company on the process followed in declaring the Daily Winner / Additional Daily Winners / Bumper Prize Winners.

d) The Company may, in its sole discretion, exclude a GP from participating in any part of the OKONG which may include without limitation (i) circumstances which, in the Company's view, renders the GP unfit to participate therein; (ii) inability to produce documentation specified by the Company proving the identity of the GP; (iii) any other reason that, at the discretion of Company, would adversely impact the Company or the OKONG. At no point of time will the Company be obliged to notify unsuccessful GP(s) of its decision.

e) Company will use the number used to register on the manoramaMAX app by the GP to identify the Winner of the prizes won, if any. Inability on the part of the GP to accordingly show or provide the required identification proof could entitle the Company to disqualify the GP from any winnings, if any.

f) Whilst the Company shall make all reasonable endeavors to (i) enable GP(s) to proceed with participation in the OKONG (ii) to contact all Winner(s) at each relevant juncture of the OKONG, the Company can make no guarantee thereof and the Company shall in its sole discretion be entitled to proceed with the next entitled GPs who are eligible to be Winners under the Rules & Regulations, in case it is unable to successfully contact and communicate with GP(s)/ Winner(s) in terms hereof.

g) The Company will reach out to the selected participant before confirming the daily/additional daily/scratch card/bumper winner(s). The selected participant will be contacted on the mobile number provided by them at the time of registration on manoramaMAX app. The Company will make a maximum of 3 attempts within an hour (next day) to get in touch with the selected participant. The Selected Participant needs to share his/her details/documentation for payment related purposes. Further the selected participant needs to provide a video clip for the confirmation of his winning. The Video should be sent to the company within 1 hour of receipt of call in the prescribed format, falling which the selected participant will be disqualified. Post disqualification the Company may award the same to the subsequent Eligible GP. The Bumper Winner will avail the Bumper Prize on an “AS IS” basis. The Company will determine handing over of the Bumper Prize in consultation with the sponsor of the Bumper Prize and based on what is made available by such sponsor. Neither the Company nor the sponsor will be responsible should the Bumper Winner refuse to accept the Bumper Prize as made available

h) The Company will have no liability to a GP who is unable to take part in the OKONG for whatever reason and the Company shall be entitled to disqualify the GP(s) from the OKONG at any time, at the discretion of the Company.

i) The Company further reserves the right to replace at its discretion any Winner(s) who for any reason fails or is disqualified from or unable to participate in the OKONG with another GP who has scored the same number of points and is otherwise eligible to be a Winner, notwithstanding that such GP may have been previously eliminated from the OKONG and each GP shall agree to collect

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the prize as and when required by the Company to do so.

j) If at any point, it is determined by the Company that any person has tampered with the manoramaMAX app, the OKONG, or any data / servers / database / etc. related to the OKONG, the Company reserves the right at its discretion to revoke or cancel points or winnings of any such GP and / or initiate litigation as deemed fit and necessary by the Company.

k) The winner’s prize will be paid within 90 bank working days of telecast of the episode in which the Mazhavil Manorama channel Participant had participated. The prize will be distributed to winners within 90 bank working days after declaration of the winners. Any and all taxes and/or levies applicable on the prize money won by the GP under the laws of India shall be borne by the GP in relation to the prize. Payment of prize money to the Winner(s) shall be paid after deduction of all applicable taxes and levies and subject to providing the relevant documents as intimated by the Company and will be paid within the time stipulated by the Company. While releasing prize amount, MMTV shall deduct the tax at source (if applicable) and issue TDS certificate in the name of the GP. To facilitate payment of prize, the GP should share full name and address, duly attested copy of any government issued ID, PAN, etc.

l) The Company will reach out to the Bumper Winner within 7 days from declaring the winner to obtain details and documentation, if any, to initiate the registration process for the prize, if applicable. Such Bumper Prize winner will be contacted on the mobile number provided by them at the time of registration on manoramaMAX app. The Company will make a maximum of 3 attempts to get in touch with such winner. Failure to contact the Winner may result in forfeiture of the Bumper Prize for such GP and the Company may award the same to subsequent Eligible GP with highest score. The Bumper Winner will avail the Bumper Prize on an “AS IS” basis. The Company will determine handing over of the Bumper Prize in consultation with the sponsor of the Bumper Prize and based on what is made available by such sponsor. Neither the Company nor the sponsor will be responsible should the Bumper Winner refuse to accept the Bumper Prize as made available.

m) Any Winner who has won the Prize will receive a communication regarding the prizes via email on the registered email id from manoramaMAX app. The details will be intimated by the Company to such Winner on the email id provided by them at the time of registration on manoramaMAX app, on a best effort basis. Any prize not collected / claimed within 7 days will be forfeited and the winner will be disqualified.

n) The following documents will be required to be submitted by the Winner in order to claim/ redeem prize:

i. The GP will be required to send attested copies of a valid photo ID proof issued by the Government of India with address (passport, Aadhaar card, etc.), PAN card and any other documents that will be required within the stipulated time.

o) The Bumper Prize Winner agrees that the handing of the Bumper Prize may be delayed as a result of a delay in submission of documents and/ or any force majeure events which are not within the control of the Company.

p) In case GP wins a gift through OKONG, he /she will have to collect the same from any one of the Malayala Manorama bureau or any other place as intimated by MMTV.

q) The Daily Winner / Additional Daily Winners / Scratch card winner/ Bumper Prize Winner hereby agrees that he/ she shall not hold the Company responsible for any delays and/ or disputes and/or claims arising out of the Daily / Bumper Prize and shall indemnify the Company against any and all such claims.

r) The Daily Winner / Additional Daily Winners / Scratch card winner/ Bumper prize Winner hereby

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agree that in case of any disputes/ claims arising out of the Daily Winner / Additional Daily Winners / Scratch card winner/ `Bumper Prize, the same shall be addressed directly to the sponsor of the Daily Winner / Additional Daily Winners / Scratch card winner/ Bumper Prize and the Company shall not be held responsible for the same.

s) The Company may refuse to pay winnings or reclaim all sums paid to Winners in the event of any fraud, dishonesty or non-entitlement on the part of any of such Winner(s) to participate in the OKONG under the Rules & Regulations.

t) Tax obligation in respect of any prize won by the winner will be borne by the winner themselves

8. SYSTEMS AND AVAILABILITY

a) The Company will not be responsible for any break or disconnection or disruption in network connectivity in any manner, irrespective of the network being used. Network issues can disrupt various aspects of the OKONG such as receipt of questions and answer options, receipt of any sound, text, image or audio files related to the question, receipt of answer chosen by the GP, etc. The GP is advised to remain in an area with a strong and stable/ continuous mobile network signal of the telecom operator or internet service provider to ensure smooth functioning of the OKONG.

b) Any loss or outrage or dissatisfaction suffered by the course of playing the OKONG by a GP would not be the responsibility of the Company and/or its associates/ affiliates and the Company or its associates/affiliates will not be responsible to make good any such loss or dissatisfaction.

c) All attempts will be made to protect the data from loss and corruption, but in the event such data loss happens, Company may have to continue with whatever data is available, or in any other manner as it may deem reasonable. The Company should not be held responsible for any loss of data or the action taken on account of the same. The Company will not be held responsible to make good any such loss or dissatisfaction on account of such loss.

d) In the event the response of the GP is not for any reason received within the Stipulated Time period for the question, such GP would not be able to get points in the event that question(s) was correctly answered by the GP. The GP can continue to answer questions once re-connected to the OKONG game server(s). Company or its vendors and partners are not responsible for any such instances.

e) In case multiple entries are received from a GP for the same question, Company has the right to choose the first answer entry received from that GP. If multiple entries are received at the same time, then the Company will choose any of the answer entries received. Scores calculated basis this will be considered final and would be updated on the OKONG subsequently at a later date.

f) Prior to start of play of the OKONG, the GP must check that the manoramaMAX app is operational and functioning correctly. The GP is advised to keep adequate RAM and phone memory available to ensure smooth functioning of the OKONG. Quitting other applications on the device will also help towards a smoother gameplay in case of some phones.

g) GP is advised to keep the device from which the OKONG is played, adequately charged. Low battery will result in shut down of the network and / or device and that will result in the GP not being in a position to play along with the Contestant.

h) In the rare cases, if the server is down during the play, the Company will, at its discretion but not as an obligation, determine such measures as it may deem fit, including canceling certain sections or segments or question(s) from being scored and/or awarding points to all the players for that section, or any other means at the discretion of the Company.

i) Every effort will be made to coordinate the questions on OKONG with the SD & HD feeds of the Show, such that the questions as they appear on the Show coincide with the questions as they appear on the manoramaMAX app. However, since this is heavily dependent on satellites, networks,

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receivers, connectivity, cloud issues and various forms of latency, there could be instances of inaccurate alignment. These would be outside the control of the Company or its affiliates/associates and neither the Company nor its affiliates or associates will be responsible for any consequences or liability arising therefrom, to any part whatsoever.

j) All GPs need to adjust the device display, font and resolution to default size or lower to ensure that they are able to play the OKONG on their devices properly. If not, then the “Play” and “Lock” button might not appear on the device screen during gameplay. In case the GP is not able to play the OKONG on account of this, the Company will not be responsible in any manner whatsoever.

k) The GP acknowledges that all possible issues may not have been identified by the Company and its partners, and agrees to hold harmless the Company and its partners for the application, network, process, technical or any other failures. Any losses, injury, discomfort, loss of privacy, inability to participate or any other discomfort of any sort caused to the GP or the GP’s property or device shall not be the responsibility of the Company or its partners.

l) No person (i.e., either the GP, or any person on behalf of the GP) shall initiate litigation against the Company or its partners in any manner without first providing the Company a complaint at [email protected] and providing the Company an opportunity to address the complaint.

m) In case any unauthorized activity is observed on the OKONG, that particular GP will be disqualified to play till such time as the Company deems fit. The Company would not be responsible in any manner whatsoever on account of such disqualification.

n) Company shall not be liable for any failure of the application server or system in the course of playing the OKONG.

o) The Company shall endeavor to make all reasonably practicable arrangements, it cannot guarantee or assure seamless connectivity or continuous availability of the application, server, system or software to the GPs during the conduct of the OKONG as these are dependent on external utilities/ service providers and factors which could be beyond control of the Company.

p) Company and its sub-contractors are not responsible for delayed receipt or non-receipt or incomplete receipt or corrupt receipt of answers.

q) The Company accepts no liability and shall not be responsible and/or liable in any manner whatsoever in case the GP(s) are unable to participate in the OKONG due to failure on the part of the telecom operator, facility provider, etc., or due to capacity constraints.

r) It shall not be open for the GP(s) or any of their representatives to require an audit or verification of the randomizer/ selection software or any other criteria, process or system adopted by the Company as part of the process of conduct of the OKONG or selection of Winners resulting therefrom.

s) No inquiries, appeals, verbal or written, shall be entertained in this regard.

9. CONFIDENTIALITY AND PUBLICITY

a) The Company shall keep all the information collected from the GPs confidential and shall not share the information so collected with any party, save and except for the purpose of the present OKONG. The GP by providing the aforesaid sensitive personal information hereby agree that the Company shall have the right to share the information so collected with such other third party as required for the purpose of the OKONG and hereby agree that they shall not file any claim against the Company for sharing of such personal information. Any information shared by the GP to the Company shall be handled by the Company in terms of the privacy policy of the Company.

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b) None of the GPs shall, without the prior written approval of the Company, speak to the press or any other media or any third person, nor give any interviews or comments relating to any aspect of the OKONG. The GP shall not disclose any information whatsoever relating to the Company to any other party. Violation of this clause shall immediately disqualify the GP’s prospects of further participation.

c) The GP shall at all times keep confidential all particulars and details regarding the OKONG.

d) As part of GP’s contribution to the OKONG, the producer of the Show may request one or more GP to participate in any online/interactive activity relating to the Show, including without limitation, the recordings of web-casts, interviews and participation in so-called ‘chat- rooms’. It is a further condition of entry and participation in the OKONG that the GP(s) shall adhere to and where necessary, procure from any and all contributors thereto, their necessary agreement and execution of the release form as devised from time to time by the Company and/or the producer of the Show.

e) The Winner(s) of the OKONG as announced by the Company from time to time, agrees that he/she shall make himself/herself available from time to time and co-operate with the Company and participate in any activity and/or campaign (“Promotional Activity”) of any nature whatsoever without any money payable to the Winner(s). Further, the Winner(s)/GP(s) shall at no point of time refuse or disagree to participate in any such Promotional Activity for any reason whatsoever if required by the Company. The Winner(s)/GP(s) agrees that the footage of any nature shall vest with the Company, including but not limited to all intellectual property rights and any other rights for worldwide and in perpetuity.

f) Any photographs, videos etc. submitted by the GPs/Winners to the Company or recorded, shall on submission / creation become the property of the Company and shall be available to the Company for exploitation across all mediums throughout the world in perpetuity. The GP(s) shall ensure that the photos or videos submitted by them in any public domain or their performances shall not be obscene, vulgar, defaming, denigrating women or children, hurting religious sentiments, depicting violence or shall not infringe the rights of a third person. The GP(s) shall solely remain liable for any action (criminal/civil) arising therefrom.

g) Acceptance of these Rules and Regulations by the GP constitutes permission for the Company, including its affiliates, to click photographs, record videos of the GP(s) and use the GP(s) name, photographs, likeness, voice and comments for advertising and promotional purposes in any media worldwide for purposes of advertising and trade without any additional compensation whatsoever.

10. GENERAL TERMS AND CONDITIONS

a) The participation in the OKONG(s) shall be considered to be acceptance of these Rules & Regulations.

b) The GP hereby represents that he/she is not under any exclusive contracts with any other third party/ agency or is not under any kind of disqualification under law to enter into an agreement with the Company or its affiliates, as the case may be.

c) The GP shall undertake, warrant and guarantee to the Company that the GP has the full legal capacity to participate in the OKONG in accordance with these Rules & Regulations.

d) Any requirement by the Company for the GP to link his/her social media accounts hereunder, shall not be deemed to an endorsement of any of such social media platform and the information accessed by the Company from such social media accounts shall at all times be subject to the terms and conditions of such social media website.

e) The GP acknowledges that he/she has voluntarily chosen to participate in the OKONG at his / her free-will and is willing to bear all risk, costs & consequences arising from such participation in the

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OKONG.

f) The GP shall not have any claim against the Company and/or any of its affiliates connected with the OKONG for the same. The Company or any of the affiliates connected with the OKONG shall not be responsible for any such eventuality and the GP(s) shall not be entitled to claim any compensation from the Company or the producer of the Show.

g) In the event of any fault, misunderstanding or dispute concerning any part of the OKONG, and/or the operation of the telephone system, the selection of Winner at any stage, or the validity of any question or answer options, the decision of the Company shall be final and binding on all GP(s) and other persons. The Company is empowered to take a decision on any case or instances not covered by the present Rules & Regulations.

h) The Company reserves the right to amend (add, delete or modify) the Rules & Regulations prospectively or retrospectively, at its discretion and without prior notice, in order to improve the OKONG or remedy any issues that occur.

i) The Company has the right at any time to terminate the OKONG without any prior intimation or notice to the public and also the Company is not obligated in any manner whatsoever to compensate any person or persons who have participated in the OKONG.

j) Registration or participation in the OKONG does not guarantee a prize or award.

k) If the operation of the OKONG; the recording or broadcast of any/all of the Show is prevented by an event of force majeure or otherwise, the Company may cancel all or any part of the OKONG, or take such other decision as it deems fit.

l) In case the Winner(s) is found to be in violation of any and all rules/process of the OKONG, the Company reserves the right to initiate legal proceedings against such person(s) including but not limited to having the concerned Winner to refund the prize money together with penalty interest as deemed fit by the Company. If at any time, including after disbursement of prize, any information submitted by the GP(s) is found to be incorrect, false, or otherwise misrepresented or misleading, the GP(s) shall be liable to refund all amounts received from the Company/ the Company is liable to reclaim the prizes from the GP(s).

m) If any provision of these Rules & Regulations is held by any court or other competent authority to be void or unenforceable in whole or part, the other provisions of these Rules & Regulations and the remainder of the affected provisions shall continue to be valid.

n) These Rules & Regulations and the OKONG shall be governed by and construed in accordance with the laws of India and the GP(s) submit irrevocably to the jurisdiction of the Courts in Cochin.

o) The Company is empowered to take a decision on any case not covered by the present Rules and Regulations.

p) The Company is in no manner whatsoever responsible and/or shall not be held liable in any manner whatsoever, for any physical injury, death, mental trauma caused to any GP(s) and/or the Winner (s) in any manner whatsoever, in relation to the OKONG and/or prize.

q) The Winner(s) and/or the GP(s) of the OKONG agrees that he/she shall hold harmless the Company, its employees, officers, sub-contractors or any other person in connection with the prize won by him/her and/or in relation to the OKONG/Show including but not limited to the procedure in the OKONG and shall also not file in person/ through any family member and/or third party any applications, criminal and/or civil proceedings in any courts or forum in India against sponsor and/or the Company to claim any damages or reliefs.

r) The Company or any of its affiliates will not be liable for any loss of earnings, employment or

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otherwise caused to the GP(s) and arising as a result of his/her participation in the OKONG.

s) The GP(s) hereby agree to indemnify the Company or its affiliates against any claims that might arise from their actions or omissions while participating in the OKONG.

t) The only way to enter OKONG is through participation as described in Rules & Regulations. There is no other way of entering the OKONG. Any person claiming that he/she can help get you wins for a consideration is defrauding you. Please contact your local police and report this person immediately.

Schedule - A

The prize amount will be declared during the original telecast of the program on Mazhavil Manorama

Channel(s). However, for sake of brevity the same will be updated here at regular frequency.

Category of Prize No. of winner(s) From to Prize

Bumper Prize Not Applicable Not Applicable Not Applicable Not Applicable

Daily Prize 1 Episode No.1 Episode No.10

Three times the amount won by the contestant on Mazhavil Manorama Channel.

Daily Prize 1 Episode No. 11 onwards

Until further intimation

Equivalent to the amount won by the contestant on Mazhavil Manorama

Additional Daily Prize Not Applicable Not Applicable Not Applicable Not Applicable

OKONG Scratch Card Winner

Not Applicable Not Applicable Not Applicable Not Applicable