Reproduced with permission of the Optimization Models For Logistics Decisions
Reproduced with permission of the Customer Satisfaction Across Organizational Units
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Transcript of Reproduced with permission of the Customer Satisfaction Across Organizational Units
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Customer Satisfaction Across Organizational UnitsEdward C Malthouse; James L Oakley; Bobby J Calder; Dawn IacobucciJournal of Service Research : JSR; Feb 2004; 6, 3; ABI/INFORM Globalpg. 231
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.