Nichole LaGrow, Ph.D.

Professional Credentials

Education

Ph.D., Modern History and Literature, October 2007

M.Phil., Modern History and Literature, October 2006

Drew University, Madison, New Jersey

MBA, January 2019

Western Governors University, Salt Lake City, New Jersey

M.S.M., concentration in Human Resources, August 2016

Wilmington University, Wilmington, Delaware

M.S., Adult Education, concentration in Adult Literacy, May 2013

Buffalo State College, Buffalo New York

M.A., English Literature, May 2002

Marquette University, Milwaukee, Wisconsin

M.S.L., concentration in Higher Education, anticipated Fall 2023

Samford University, Birmingham, Alabama

Certificates and Institutes

UW-Green Bay Inclusivity and Equity Certificate, 2021

UW-Green Bay Phoenix Green Teacher Badge, 2021

UW-Green Bay Teaching with Technology Basecamp Badge, 2021

UW-Green Bay Teaching with Technology Asynchronous Trail Guides Badge, 2021

National Institute of Health (NIH) Protecting Human Research Participants, 2015

The Florida Consortium of Postsecondary Education & Intellectual Disabilities, Postsecondary

Education and Universal Design for Learning, 2014

Quality Matters, Applying the Quality Matters Rubric, 2014

FEMLA L363 Multi-Hazard Emergency Planning for Higher Education, 2013

Northampton Community College Center for Business and Industry Training

Management Series, 2011-2012

MSCHE Evaluator Training, 2011

CRLA ITTPC Reviewer Training, 2011

NADE Program Review Certification Training, 2010

International Writing Center Association Summer Institute, 2009

Supplemental Instruction Supervisor, 2005

Professional Service

Regional Services

University of Wisconsin System

President’s Advisory Council on Disability Issues, 2021

Thomas Edison State University

Statewide Prior Learning Assessment Committee, 2014-2016

Middle States Commission on Higher Education

Self-Study Visiting Team, Spring 2014

Self-Study Visiting Team, Spring 2012

Conference Service

CRLA PA/NJ Conference Committee:

Bloomsburg University Annual Conference, Member, 2015

Burlington County College Annual Conference, Coordinator, 2014

Kings College, Member Annual Conference, 2013

Northampton Community College Annual Conference, Host, 2011

NYCLSA

Conference Committee Chair

Moving Forward: Rethinking Community to Support Our Students, Fall 2021

Webinars

Lessons Learned from the Pandemic, Facilitator, Spring 2021

Supporting Student Success Requires Social Justice Inside and Outside of the

Classroom, Organizer and Facilitator, Fall 2020

Southeast Pennsylvania Two-Year College Assessment Consortium, Conference Committee:

Lehigh Carbon Community College Annual Conference, Member, 2012

Northampton Community College Annual Conference, Member, 2011

SUNY Council on Writing

Teaching Writing for Social Justice, Co-Chair and Co-Host, 2012

THAT Camp Community College at Burlington County College

Unconference Committee Member and Campus Sponsor, 2015

Unconference Committee Member and Campus Sponsor, 2014

Awards

NYCLSA, Outstanding Professional Service Award, 2012

Modern Language Association, CELJ Phoenix Award, 2004

Modernism/modernity September 2003 Issue, Managing Editor

Institutional Service

UW-Green Bay

Academic Affairs Working Group, Response to COVID, Member, 2020-2021

Academic Integrity Working Group, Member, 2021

Accessibility Training, Collaborator, 2021

CATL Modality Working Group, Facilitator, 2021

Classroom of the Future, Member, 2020-2021

Distance Education Grant

Application Review Committee, Facilitator, 2021

Project Manager, 2020-2021

Green Bay New Student Orientation, 2020-2021

High Needs Courses Working Group

Member, 2019-2020

Facilitator, 2020-2021

Institute for Women’s Leadership Lean-In Circle

Employee Resource Group, Lean In Circle Facilitator, Summer 2021

Train the Trainer Facilitator, September 2021

Interactive Video Classroom Working Group, Member, 2020-2021

IT Accessibility Policy Working Group, Facilitator, 2020-2021

Midwest Credential Transparency Alliance, Pathway Action Team, Member 2021

Midwestern Higher Education Consortium Emerging Technologies, Member, 2021

NAS Community of Practice, 2021

NC-SARA PIR, 2019-2021

Search Committees

Bilingual Academic Coaches, Member, 2021

Director of Admissions, Member, 2020

Information Technologist, Chair, 2021

Instructional Designer, Member, 2021

Associate Vice Chancellor and CIO, Member 2021

Secretary of the Faculty and Staff

Academic Staff Committee, 2021-2024

Academic Staff Professional Development Committee, 2020-2023

Secretary/Treasurer, 2020-2021

Student Success Council, 2020-2021

Sophomore Experience Working Group, 2021

Rowan College at Burlington County

ABA Approval Interim Report Committee, 2014

Academic Policy Ad Hoc Committee, 2014-2015

Affordable Care Act Ad Hoc Committee, 2013-2014

Adjunct Faculty Development Team, 2013-2015

Adjunct Faculty Observation Workshop Facilitator, 2013-2014

Advanced Program Placement Program Review Course Review Coordinator, 2013-2014

Program Advisory Boards, Ex Officio Member

ASL, Deaf Studies, and Interpreter Education, 2014-2015

Business and Accounting, 2013-2015

Criminal Justice Program, 2013-2015

Paralegal Studies, 2013-2015

Photography Program, 2014-2015

Attendance Report Team, 2013-2014

BCC101 Course Development Team, 2013-2014

Burlington County College Administrative Senate, Member, 2013-2015

Burlington County College Shared Governance, Member, 2013-2015

CAST Grant Committee, 2013-2015

College Acceleration Program Course Review Committee, 2013-2014

College Catalog Committee, 2013-2015

Crisis Team, 2014-2015

Developmental Education Committee, 2013-2015

English Composition Committee, 2013-2015

Entrance Exam Assessment Matrix Working Group, 2013-2014

Program Advisory Board Community Focus Groups

Allied Health Focus Group Moderator, 2014

Accounting Focus Group, Moderator and Follow-Up Presentation Facilitator, 2014

Criminal Justice Focus Group, Moderator and Follow-Up Presentation Facilitator, 2014

Foundation Internship and Mentoring Committee, 2013-2014

First Book College-wide Community Service Project

Planning Committee, 2013-2015

Volunteer Trainer, 2013-2016

First-Year Initiative Committee, 2013-2015

FRS101 Course Development Team, 2013-2014

Graduation Committee, 2013-2015

Guided Pathways Team, 2015

Information Literacy Assessment Committee, 2013-2015

Instructional Affairs Committee, Non-Voting Member, 2013-2015

Liberal Arts Division Meeting, Facilitator, 2013-2015

MSCHE

Periodic Review Report Steering Committee, Member, 2013-2014

Periodic Review Report Standard 10 Committee, Co-Chair, 2013

Periodic Review Report Standard 14 Committee, Co-Chair, 2013-2014

NJCBAA Burlington County College Representative, 2013-105

Perkins, Liberal Arts Coordinator, 2013-2015

Program Review Committee, Member, 2013-2015

Program Review, Ex Officio Member

Accounting, Accounting Technology & Accounting Certification, 2013-2014

Art, 2015

ASL, Deaf Studies, and Interpreter Education, 2013-2015

Business Administration, 2013

Business Management Technology, Member and Lead Author, 2013

Criminal Justice, 2013-2014

Education, 2014-2015

Entertainment Technology, 2013-2014

History, 2015

Journalism, 2014-2015

Paralegal Studies, 2013-2014

Photography, 2014-2015

Political Science, 2014-2015

Rowan University Partnership Steering Committee, 2015

Search Committees

ASL/Deaf Studies Faculty Lecturer, Member, 2015

Business/Accounting Faculty Lecturer, Chair, 2013

Business/Accounting Faculty Lecturer, Chair, 2015

Criminal Justice Faculty Lecturer, 2014

Dean of Science, Math, & Technology, Chair, 2013

Developmental English Faculty Lecturer, Chair, 2013

Director of Marketing, Member, 2014

Entertainment Technology Faculty Lecturer, Member, 2015

International Program Coordinator, Member, 2014

Music Faculty Lecturer, Member, 2015

Paralegal Program Coordinator, Chair, 2013

Philosophy Faculty Lecturer, Chair, 2013 and 2014

Political Science Faculty Lecturer, Member, 2013

Senior Director of Transfer and Career Services, Member, 2015

Sociology Faculty Lecturer, Chair 2014

Standardized Syllabi Committee, Co-Chair, 2013-2015

Strategic Plan Team, Member, 2015

Student Art Gallery

Business Plan, Lead Author, 2013-2014

Juried Art Show, Review Team, 2013-2015

Operational Committee, Ex Officio, 2013-2015

Student Opinion of Instruction Survey Instrument, Working Group, 2015

TD Bank Entrepreneur Business Plan Competition, Review Committee Member, 2013-2015

Theatre Business Plan, Lead Author, 2013-2014

All-Campus Welcome Back

Planning Committee, 2013-2015

Presenter, 2013-2015

Northampton Community College

Academic Affairs Directors’ Meeting, Member, 2010-2012

Achieve the Dream Advisory Committee, Member, 2010-2012

College Open House, Participant, 2011-2012

Cops ‘n’ Kids Reading Room Advisory Committee, Member, 2010-2012

COUN150 Library Guide Development Committee, Member, 2010-2011

Developmental Education Committee, Member, 2010-2012

Education and Academic Success Division Meetings, Participant, 2010-2012

Faculty Advisor, Early Childhood Education Program, 2010-2012

FIPSE SMART3ER Path Math Refresher R3 Group, Member, 2010-2012

FYE New Student Phone Call Drive, Participant, 2010-2011

New Student Orientation, Participant, 2010-2012

Online Learning

Advisory Board, Member, 2011-2012

Student Information Sessions, Presenter, 2011

Student Orientation Meeting, Presenter, 2010-2012

Outdoors Club, Faculty Advisor, 2011-2012

Perkins Advisory Committee, Member, 2010-2012

Retention Tool Kit Committee, 2012

Southeast Pennsylvania Two-Year College Assessment Consortium, Representative, 2010-2012

Search Committees

Bethlehem Campus Learning Center Tutorial Coordinator, Chair, 2011

Monroe Campus Learning Center Manager, Member, 2012

Student Affairs Directors’ Meetings, Participant, 2010-2012

Student Learning Outcomes Assessment Committee, Member, 2010-2012

Study Skills Marathon

Assessment Report, Chair, 2010-2012

Planning Committee, Member, 2010-2012

Technology and Learning Round Table, Member, 2010-2012

SUNY College at Plattsburgh

ESL Entrance Exam, Reader, 2007-2008

Delta Mu Iota, Peer Tutor Honor Society, Faculty Advisor, 2009-2010

Information Technology Task Force, Member, 2009

NWP North Country Site, Co-Lead Site Investigator, 2009-2010

Omicron Delta Kappa, Faculty/Staff Member, 2007-2009

Revenue Generation Task Force, Member, 2009

Search Committees

English Composition Director (Faculty Line), Member, 2007-2008

International Student Services Assistant Director, Member, 2009

SSS Writing Specialist Search, 2008

Writing Across the Curriculum Committee,

Standing Member, 2007-2010

Secretary, 2008-2010

Rider University

Liberal Arts Advisory Committee, Alumnae and College Partner Representative, 2013-2016

Rider Achievement Program, Academic Curriculum Committee, Member, 2004-2005

Verbal Entrance Exam, Proctor and Reader, 2003

Westminster Choir College, English Entrance Exam, Reader, 2002-2003

Marquette University

First Year English Handbook Selection Committee, 2001

Professional Associations

AAUW, 2015-2016

CRLA, 2005-2015

CRLA PA/NJ, 2010 – 2016

Past President, 2014-2015

President, 2013-2014

President Elect, 2012-2013

Pennsylvania Membership Coordinator, 2011-2012

CRLA Reviewer, 2011-2015

NADE, 2010-2015

Program Reviewer, 2012-2015

IWCA, 2008-2010

MHEC,

Emerging Technologies, 2021

Technology Conference Committee, 2021-2022

MLA, 2002-2007

NCTE, 2000-2002

NCLCA, 2006-2007

NEWCA, 2008-2010

Steering Committee, 2008-2010

Conference Proposal and Scholarship Review Committee, 2009-2010

NOSS, 2019-2022

IRW Network, 2019-2022

Retention Network, 2020-2022

NYCLSA, 2007-2022

President, 2019-2022

Regional Representative, 2007-2010

Newsletter Editor, 2008-2010

SHRM, Wilmington University Student Chapter, 2014-2021

SUNY Council on Writing, Campus Representative, 2007-2010

Professional Experience

Distance Education Coordinator University of Wisconsin – Green Bay November 2019 – present

• As a member of the Center for the Advancement of Teaching and Learning (CATL) work to

create, maintain, and facilitate centralized distance education training resources to support

faculty understanding and implementation of best practices in teaching in distance education

environments.

• In support of academic units, develop, implement, manage, and promote faculty development

that advances the University’s distance education offerings, which include point-to-point,

point-to-anywhere, hybrid/blended, online asynchronous, virtual, and lecture streaming.

• Create and facilitate faculty and staff learning communities, specifically the Equity in Gateway

and Introductory Level Courses, NAS Faculty, and Lean-In Circle.

• Identify and advocate for the distance education needs of students and faculty on each of the

four campuses to assure equitable offerings of academic programs across all locations.

• Encourage and advocate for innovation in leveraging technology to support faculty and student

engagement in positive learning experiences.

• Serve as project manager for academic technology pilots and implementation, specifically

PlayPosit, Voice Thread, Hypothesis, Proctorio, and Honorlock.

• Work with academic units, Information Technology, and Student Accessibility Services to

promote and leverage best practices in distance education technology, technological advances,

and accessibility requirements to support student success.

• Meet with faculty, program chairs, associate deans, and deans to discuss distance education

opportunities at the course and program level and foster the expansion of our distance education

offerings through thoughtful curriculum mapping projects.

• Coordinate University efforts to develop and implement necessary policies and procedures to

meet federal, state, accrediting bodies, and University of Wisconsin System guidelines relevant

to distance education.

• Coordinate the University’s efforts to meet federal, state, and accreditation reporting

expectations as related to distance education, including NC-SARA reports.

• Collaborate with individuals and offices, including Deans and CEO’s; Community and

Continuing Education; Enrollment Services; Information Technology; Student Success and

Engagement; CATL; Marketing; Institutional Strategy and Effectiveness; and the Registrar to

foster a shared understanding of distance education across the University.

• Leverage University purchased technology to fulfill responsibilities, including Microsoft Office

365, Canvas, EAB Navigate, Qualtrics, and Smart Podiums.

Executive Director of Learning Design and Development Ellucian October 2018 – August 2019

• Provided onsite leadership for a multi-year, course design project contract with an accredited,

not-for-profit, online college to complete the transition from Blackboard to Canvas.

• Supervised a team of two Ellucian employees, a learning analyst and a project manager,

assigned to the project and two college learning experience designers allocated to the project.

• Facilitated college committees and task forces in support of the course design project including,

the Canvas Shell Task Force, the Course Design Project Task Force, Cross-College Bi-Weekly

Meetings, Designer Weekly Meetings, Quarterly Stakeholder Meetings, and weekly project

scrums.

• Coordinated the work of remote Ellucian employees assigned to support the course design

project.

• Served as the liaison between the college and Ellucian’s Academic and Grant Services teams.

• Supported the college through change leadership, policy development, strategic initiatives, and

consultative expertise as needed.

• Shaped the efficiency of the course design project by working with the project manager through

the development of a process, its sub-processes, and all supporting procedures and forms.

• Guided course design project assessment by working with the learning analyst to generate,

collect, and analyze surveys to learn faculty, subject-matter expert, and student perspectives in

order to leverage data-driven decision-making to enhance the project through several

enhancements.

• Provided professional development through mentoring of the learning experience designers,

presenting at quarterly all-faculty meetings, and facilitating monthly teaching and technology

training sessions.

• Developed and maintained the Course Design Project SharePoint site on the college intranet to

communicate information regarding project initiatives, success, and refinements/updates.

• Facilitated full-time employees’ quarterly reviews.

• Copy edited completed courses designs, as needed.

• Assured all courses went through a rigorous review to meet the college’s technical

specifications.

• Leveraged college provided technologies including Microsoft Office 365, Visio, Canvas, SIS,

Workfront, Qualtrics, Qlikview, Tracdat, and Skype.

• Leveraged Ellucian provided technologies including Microsoft Office 365, Box, Slack, Adobe

Spark, LinkedIn Learning, and Lucid Chart.

Manager, Strategic Projects and Initiatives Managed Market Insight Technologies (MMIT) September 2015 – July 2018

• Hired to lead two onsite teams, Research Verification and Data Collection.

• Created team hiring assessments, standard operating procedures, and training materials to

support team growth while maintaining business continuity.

• Developed and delivered training workshops, both independently and collaboratively, with

members of my teams and the organization.

• Responsibilities expanded to remotely lead two different teams, Policy Research Team and

Strategic Initiative Research, with each team located at different sites and neither located at my

office.

• Collaborated with teams at work sites across the United States to assure the successful

completion of quality research projects that met internal and external data analysis needs.

• Led policy research projects, including the training of all researchers, review of research

completed, analysis of project metrics, and communication with internal partners regarding

project outputs.

• Provided individual coaching for team members to target specific areas of growth.

• Facilitated full-time employees’ annual reviews and provided direct feedback to agencies for

any temporary employees assigned to my teams.

• Completed independent, high-level research projects, including the management of the project

schedule and creation and communication of customer-facing final reports.

• Critically evaluated and synthesized information collected from government agencies, industry

sources, and clients.

• Gathered, organized, and analyzed information related to internal processes, procedures, and

policy initiatives.

• Researched and developed strategic human resource projects, including job descriptions and

salary bands.

• Developed and maintained content for the company intranet, including a content release

schedule, composition of informative articles, and community-building activities.

• Build partnerships within the division and organization.

• Maintained open, transparent lines of communication with all stakeholders.

• Leveraged technology to complete day-to-day tasks, including maintaining team metrics;

assigning project responsibilities; and creating presentations and final reports for internal and

external consumption.

• Leveraged technology to maintain contact with remote teams and foster team building through

email; shared documents and files; Skype messaging; and WebEx video and teleconferencing.

Dean, Liberal Arts

Rowan College at Burlington County

January 2013– September 2015

• Provided leadership for the Liberal Arts Division, which included humanities, arts, social

sciences, and professional studies, as well as service learning and study abroad.

• Assisted in the transition from Burlington County College to Rowan College at Burlington

County, with primary responsibility for establishing academic course equivalencies and

academic program alignment.

• Coordinated division efforts with the Associate Dean and program coordinators to provide

solid academic programming and scheduling of courses.

• Supervised a faculty and staff of over 400, maintaining positive interactions; addressing all

concerns; and providing final decisions on hiring and termination, as well as extensive

mentoring for under-performing employees.

• Led at least five Program Reviews annually, delegating responsibilities to faculty experts and

coordinating efforts with institutional research, assessment, and finance departments.

• Monitored all responses to program review recommendations and course/program changes

implemented in response to assessment results.

• Worked closely with the Student Outcomes Coordinator to assign program review, course

learning outcomes, and program outcomes assessments so that all programs were scheduled to

be thoroughly assessed and reviewed in preparation for the 2019 MSCHE self-study.

• Completed in-class observations and annual reviews for full-time faculty and full- and part-

time administrators and staff of the division.

• Participated in active program advisory boards and faculty meetings for all program areas.

• Mediated students, faculty, and staff concerns regarding academic matters.

• Developed training workshops for division initiatives and individualized coaching for faculty

and staff as needed.

• Stewarded College resources and materials allocated to the division through careful monitoring

and allocation of funds.

• Acted as principal investigator and/or budget administrator for all grant projects awarded to

the division.

• Participated in community partner, college, and university outreach efforts and assumed lead

role in developing relationships or crafting memorandums of understanding.

• Collaborated with the Science, Math, & Technology Division and the Student Success Division

to provide a cohesive, positive learning experience for all students.

• Utilized College supported technology, including Microsoft Office, Google Education Suite,

Blackboard, Ellucian Colleague, Informer, and ImageNow to complete daily responsibilities.

Director, Learning Center Northampton County Community College June 2010 – January 2013

• Provided leadership for an active and vibrant Learning Center that supported two campuses,

Bethlehem Campus and Fowler Center, and approximately 3,000 students each academic year.

• Collaborated with the Monroe Campus Learning Center Manager to establish a level of

comparable tutoring services among all three campuses.

• Directly supervised three, ten-month faculty lines and one twelve-month administrative

assistant, and encouraged their collaboration to meet the needs of our learners and the Center.

• Coordinated with the ESL Program to offer ESL tutoring on the Bethlehem Campus.

• Promoted Supplemental Instruction to high-risk programs and gateway courses, including

working with faculty to understand the program; identifying SI Leaders; training SI Leaders;

and assessing and monitoring the program’s success.

• Balanced the needs of our students with our budget for tutoring. As needs were demonstrated,

advocated for and received additional funds through requests to grant programs, institutional

advancement, and the Provost’s office.

• Expanded online and onsite tutoring offerings to meet the changing enrollment trends, as well

as academic interests and academic needs of both credit and non-credit students.

• Worked with Institutional Research and Computing Services to create, administer, collect, and

analyze data about student usage and opinions of the Center’s services.

• Developed tutor training material to bring the Center in line with the expectations of the

College Reading and Learning Association International Tutor Training Program Certification.

• Facilitated meetings with the coordinators and administrative assistance to support our

monthly part-time staff meetings.

• Conducted face-to-face and online workshops for students and faculty, including online student

orientations, adjunct faculty seminars, and various academic skills workshops.

• Worked with grant-funded programs, specifically, Achieving the Dream, FIPSE, and Perkins to

ensure that funds allocated to the Center were properly disbursed.

• Revised the Center’s outreach to students, including developing a Facebook Page, creating

weekly Academic Success Tips delivered as Jings, using a unified format for all Center

publications, and migrating online content from the web to a college-wide portal.

• Led the Center’s full-time staff in the creation of student learning outcomes for our tutees,

student assistants, and tutors.

• Represented the Center at committee meetings, campus events, and professional organizations.

• Utilized College supported technology, including Microsoft Office, Blackboard, CARS, Cognos,

Groupwise, and myNCC to complete daily activities.

Assistant Director/Writing Specialist Claude J. Clarke Learning Center, SUNY College at Plattsburgh July 2007 – May 2010

• As Assistant Director, acted as primary Learning Center administrator as needed, including

facilitating daily operations, monitoring student staff, and addressing concerns.

• As Writing Specialist, served as the primary supervisor and trainer of all Writing Tutors,

including establishing semester schedules and observing active tutors.

• As Writing Specialist taught designated writing tutoring courses and facilitated monthly

writing tutor staff meetings.

• Supervised and supported Writing Tutors, Content Tutors, Subject Coordinators, Head Tutors,

and Desk Attendants in the completion of their assigned duties.

• Supervised all 150 hours per week of Federal Work Study student workers assigned to the

Center, including the delegation of tasks among student workers, training required for the

completion of tasks, and the review of all completed tasks.

• Worked closely with faculty and programs vested in writing across campus, including ESL,

First-Year English, and Writing Across the Curriculum.

• Assisted with the scheduling of individual, double, and small group tutoring appointments.

• Conducted training and staff meetings with Writing Tutors, Content Tutors, Subject

Coordinators, Head Tutors, and Desk Attendants.

• Created and facilitated assigned tutor training sessions and workshops, including Trial by Jury,

Questioning Strategies, and Small Group Strategies.

• Reviewed tutor session reports and surveys to identify topics for tutor training workshops.

• Created and facilitated four of the eight staff meetings each year.

• Monitored Center usage through weekly analysis of contact statistics.

• Generated area reports, including weekly activity reports, end-of-semester reports, and

academic year reports for writing, walk-in, and appointment-based subject tutoring.

• Assisted with the creation of the Center’s Annual Report and Assessment plan.

• Facilitated communication between students, tutors, faculty, and staff, to ensure all

constituents benefited from the Center’s services.

• Created semester newsletters and maintained the Learning Center website.

• Maintained resources for writing tutors and writing tutoring sessions.

• Participated in campus orientation and open house fairs highlighting the Center’s services.

• Utilized College provided technology, including Microsoft Office, Angel, Widget, and Banner to

complete daily responsibilities.

Professional Tutor/Supplemental Instruction Coordinator Student Success Center, Rider University November 2002 – May 2007

• Supervised Supplemental Instruction (SI) Leaders, Lead Content Tutors, and Embedded

Tutors both in the Center and during their assigned duties which included attending classes

and study sessions.

• Conducted training and staff meetings with SI Leaders, Lead Content Tutors, and Embedded

Tutors to support effective walk-in tutoring sessions.

• Created and facilitated assigned tutor training sessions and workshops, including bi-weekly SI

Leader meetings, Non-Directive Tutoring, and Textbook Reading Strategies.

• Facilitated communication among students, tutors, faculty members, and staff to ensure all

constituents benefited from the Center’s services.

• Compiled course reports that accurately reflected student success.

• Addressed and problem-solved Center office worker and content tutor concerns when acting as

the lead administrative supervisor.

• Assisted with group and individual meetings and workshops for special programs including

Turning Point, REACH and RAP to support students on conditional academic standing.

• Maintained department records to track SI impact, identify the program’s strengths and

weaknesses, and allocate department funds in future semesters.

• Evaluated tutor time sheets to provide proper payment for services and assist in the tracking of

allocated department funds.

• Generated data analysis reports to support Student Learning Objective assessments, end-of-

semester reports, and academic-year reports.

• Met with and assisted graduate, undergraduate, and continuing studies students in individual

and small group tutoring appointments to discuss time management, study strategies, test-

taking strategies, reading strategies, and writing strategies for a variety of courses.

• Participated in the RAP Summer Bridge Program as an instructional designer and course

facilitator.

• Provided individual tutoring to support the EOP Summer Program.

• Maintained University records by completing tutoring reports on each meeting with students,

sending letters to professors at the student’s request, filing session observation reports, and

reviewing data entry on all sessions either facilitated by me or a tutor assigned to my

supervision.

• Utilized University provided technology including Microsoft Office, Calendar Express,

Blackboard, Tutortrac, and Datatel to complete daily activities and create and submit reports

on Center activities.

Teaching Experience

Saint Peter’s University Adjunct, M.HEd. and ED.D. 2020-2022 (online) Courses assigned include Enrollment Management and Marketing; Finance, Budgeting, and Resource Allocation in Higher Education; Global Comparisons of Higher Education; Organizational Behavior and Administration; and Student Development and Programming.

Wilmington University Adjunct, Training & Staff Development Certificate Program 2016 – 2021 (online and in-person)

Courses assigned include Adult Learning, Adult Training, and Labor Relations.

UW-Green Bay

Ad Hoc, English Department

2020-2022 (online) Courses assigned include Introduction to English Literature I and American Literature II.

Rowan College at Burlington County

Adjunct, Composition and General Education

2006-2016 (online and in-person) Courses assigned included College Composition, Children’s Literature, First-Year Success,

World Literature, and U.S. History courses.

SUNY College at Plattsburgh

Adjunct, English, ESL, and Student Success

2007 – 2010 (in-person) Courses assigned included American Literature, ESL Speaking, ESL Writing, First-Year

Success, and Writing Tutor Training.

Rider University

Adjunct, Composition, History, and Student Success

2002-2007 (in-person) Courses assigned included College Composition, College Reading, RAP Summer Bridge,

Research Writing, and World History.

Rutgers University – New Brunswick

Adjunct, First-Year English

2004 (in-person) Courses assigned included College Composition.

Scholarly Achievements

Grants

• 2020. Principal Investigator. USDA Distance Learning and Telemedicine Grant Program FY

2020. Grant not awarded.

• 2013-2014. Principal Investigator. “Music with the Masters.” NEA AEAC FY13. Matching Grant

awarded to Burlington County College.

• 2013. Principal Investigator. “The Developing Form of Sculpture.” NEA AEAC FY13. Matching

Grant awarded to Burlington County College.

• 2010. Principal Investigator. “SUNY Council on Writing Conference: teaching Writing for

Social Justice.” New York/United University Professions Joint-Labor Management Committees

Campus Grant Fund. Non-renewable union grant for campus events.

• 2009-2010. Principal Investigator. “FLIP: Video Technologies for Tutoring.” Educational

Technology Fund Grant of SUNY College at Plattsburgh. Non-renewable campus grant for

technology purchases.

Editor and Reviewer Experience

• Alliance for Postsecondary Academic Support Programs (APAS) Guides for Academic

Development, Design, and Improvement, Tutoring Services

Reviewer, “VI. Institutional Governance”, 2021

Reviewer, “IX. Financial Resources”, 2021

Reviewer, “X. Technology”, 2021

• Burlington County College, Liberal Arts Division

Newsletter Editor, 2013-2015.

• The Learning Assistance Review

Managing Editor, Spring 2013 18(1) and Fall 2013 18(2)

Managing-Editor-In-Training, Fall 2012 17(2)

• Academic Exchange Quarterly

Co-Editor, “Teaching Writing for Social Justice” Spring 2011 15(1)

• New York Learning Skills Association (NYCLSA) Newsletter

Newsletter Editor, September 2008 27(2) – February 2010 28(4)

• Modernism/modernity

Managing Editor, September 2003 and September 2005

Publications

• Sonrise Tutoring Blog Posts, August 2020 – May 2021.

• Research in the Teaching of Developmental Education, “Bits & Bytes” columnist, Fall 2010

(27.1) – Fall 2016 (33.1).

• “Letter from the Dean” in Burlington County College’s Liberal Arts Division Newsletter, Fall

2013 – Fall 2015.

• “Developing an Ethical Decision-Making Training Program for Community College

Administrators” (2016). Thesis. Wilmington University.

• “Telling the While Story: Writing Center(ed) Assessment” in Assessing the Teaching of Writing:

New Trends, New Technologies (2015). Utah State University Press.

• “Supplemental Instruction: What the Data Tells Us” (2013). Thesis. Buffalo State College.

• “Letter from the Editor”, co-authored with Dr. Thomas Friedrich, Academic Exchange

Quarterly, Spring 2011 15(1).

• “Letter from the Editor” New York College Learning Skills Association Newsletter, September

2008 27(2) – February 2010 28(4).

• “Marianne Moore.” Facts on File Student’s Encyclopedia of Great American Writers, Volume

Three, (June 2008).

• “Samuel Langhorne Clemens (Mark Twain).” Facts on File Student’s Encyclopedia of Great

American Writers, Volume Three, (June 2008).

• “Imag(e)ning the Man: Illustrations of Cather’s Bartley Alexander” in Willa Cather: New Facts,

New Glimpses, Revisions (January 2008).

• “The Beginnings of Willa Cather’s European Journeys: Fourteen Travel Articles from 1902”

(2007). Dissertation. Drew University.

• “Return to Sender: Miscommunication in Alexander’s Bridge and Soldier’s Pay” in Willa

Cather Pioneer Memorial and Education Foundation Newsletter and Review, Winter 2007.

• “In Pursuit of the Outland Engine: A Fictional Source for The Professor’s House” in Willa

Cather Pioneer Memorial and Education Foundation Newsletter and Review, Winter/Spring

2006.

Presentations

• July 2022 presenting “Challenges to CRT: Public Policies Impact on Higher Education” at the

annual Distance Education Administration Conference.

• November 2021 co-presented “Inclusive Teaching in Natural and Applied Science Courses:

Experiences of One Community of Practice” as part of the Rowan-Cabarrus Community

College’s Growth Understanding Diversity and Equity (G.U.I.D.E.) Virtual Conference

• August 2021 interviewed for the “Caffeinated Conversations” meeting sponsored by the

University of Wisconsin Institute for Women’s Leadership.

• August 2021 presenting “Balancing Flexibility with Accountability” at the Adjunct Faculty

Summit for the Graduate Alternative and Special Education Programs at Concordia University

Wisconsin.

• January 2021 co-facilitated an asynchronous session on “UW-Green Bay’s IT Accessibility

Policy” as part of the UW-Green Bay’s Center for the Advancement of Teaching and Learning’s

Instructional Development Institute.

• September 2020 presented “Online Learning Success Strategies” as part of UW-Green Bay’s

Student Success and Engagement Series.

• January 2020 presented “Distance Education at UW-Green Bay” as part of the UW-Green Bay

Admissions Team Retreat.

• July 2019 presented the Teaching with Technology 30 on Portfolium at Excelsior College.

• May 2019 presented the Teaching with Technology 30 on Discussion Boards in Canvas at

Excelsior College.

• May 2019 presented “Excelsior College’s Revised Course Design Process” at a college-wide

meeting.

• April 2019 co-presented “Excelsior College’s New Canvas Shell” at a college-wide meeting.

• March 2019 co-presented “Who You Gonna Call? Strategy and Planning Team Solutions” at the

annual Ellucian corporate leadership retreat.

• March 2019 co-presented “Excelsior College’s Course Design Process” at a college-wide

meeting.

• January 2018 developed, coordinated, and facilitated the assessment, onboarding, and training

of new oncology treatment policy research team members.

• September 2016 developed, coordinated, and facilitated the assessment, onboarding, and

training of new pharmaceutical policy research team members.

• June 2016 delivered a presentation on Affordable Care Act, Medicare, and Medicaid to C-level

leadership of pharmaceutical clients.

• August 2015 coordinated and facilitated the Rowan College at Burlington County’s Full-Time

Faculty and Staff Professional Development Series including Fall Welcome Back.

• March 2015 presented “Leading with Diversity” at Wingman Day sponsored by the United

States Air Force Expeditionary Center of Joint Base McGuire-Dix-Lakehurst.

• February 2015, October 2014, February 2014, October 2013, and February 2013 co-presented

“Divisional Services and Support for Adjunct Faculty” at Rowan College at Burlington County’s

Adjunct Institutes.

• February 2015, September 2014, February 2014, and October 2013 co-presented

“Grading and Academic Integrity Policies” at Rowan College at Burlington County’s Adjunct

Institutes.

• February 2015, September 2014, February 2014, and February 2013 co-presented

“Elements of Adjunct Faculty Evaluations” at Rowan College at Burlington County’s Adjunct

Institutes.

• September 2014 coordinated and facilitated the Rowan College at Burlington County’s Full-

Time Faculty and Staff Professional Development Series including Fall Welcome Back.

• August 2014 presented “Brain-Based Learning” at the Rowan College at Burlington County’s

Dental Hygiene Faculty Annual Professional Development Workshop.

• April 2014 co-presented “BCC’s Team Approach to Annual Faculty Development” at the New

Jersey Council of Community College’s Annual Best Practices Conference.

• October 2013 presented “First-Year Initiative at BCC” at the CRLA PA/NJ Fall Cluster Meeting.

• October 2013 co-facilitated a training workshop on “Faculty Classroom Observation Reports”

for Rowan College at Burlington County’s Full-Time Liberal Arts Faculty.

• October 2013 co-presented “Student Outcomes Assessment” at Rowan College at Burlington

County’s Adjunct Institute.

• February 2013 co-presented “Grading and Attendance Documentation Policies” at Rowan

College at Burlington County’s Adjunct Institute.

• June 2012 co-presented “A SMART 3ER Path Math Grant: Year 2 Results” at the Lehigh Valley

Association of Independent Colleges Annual Conference on Serving Adult Learners.

• April 2012 co-presented “FIPSE A SMART 3ER Path Math Grant: Mentoring and Monitoring

Student Success” at the Pennsylvania Association of Developmental Educators Annual

Conference.

• March 2012 presented “A Multimedia Approach to Engagement: The Learning Center Ad

Campaign” at the PA/NJ CRLA Annual Conference.

• February 2012 presented “Mythbusters: Debunking What You Thought You Knew about

Tutoring at NCC” at the Northampton Community College Super Saturday Professional

Development Conference.

• September 2011 co-presented “Mythbusters: Debunking What You Thought You Knew about

Tutoring at NCC” at the Northampton Community College Super Saturday Professional

Development Conference.

• June 2011 co-presented “A SMART 3ER Path Math Grant: First Cohort Results” at the Lehigh

Valley Association of Independent Colleges Annual Conference on Serving Adult Learners.

• April 2011 presented “Addressing the Pain in the @$$essment: Strategies for Planning and

Implementing Meaningful Assessment Projects” at the Mid-Atlantic Writing Center

Association Annual Conference.

• April 2011 co-presented “A SMART 3ER Path for Developmental Math” at the New York College

Learning Skills Association Annual Symposium.

• March 2011 co-presented “New Decade, Old Technology: Using Social Media to Meet

Millennials Where They Are” at the PA/NJ CRLA Annual Conference.

• November 2010 presented “LAN Ho!: Riding the Wave of Online Writing Tutoring” at the

International Writing Center Association Conference.

• May 2010 presented “Reaching Out to Touch Someone on a 3G Network: A Whole New World

of Academic Support” at the 2010 SUNY CIT.

• May 2010 co-presented “Challenges & Appropriateness of Grading Student Discussions: Online

Versus Face-to-Face” at the 2010 SUNY CIT.

• April 2009 presented “Responsible Authority in Writing Programs at Times of Administrative

Change” at the SUNY Council on Writing Annual Conference.

• April 2009 presented “Everything I Need to Know about Teaching I Learned in a Learning

Center” at the SUNY College at Plattsburgh Center for Teaching Excellence Conference.

• March 2009 presented “More Than a Numbers Game: Retention in the Learning Center” at the

New York College Learning Skills Association Annual Symposium.

• April 2008 presented “Publicly Private: The Writing Tutoring Conundrum” at the SUNY

Council on Writing Annual Conference.

• April 2008 presented “Designing Backwards: Learning Center(ed) Tutoring Training” at the

Northeast Writing Center Association Annual Conference.

• April 2008 co-presented “Managing and Motivating Millennials: Theory Meets Practice” at the

New York College Learning Skills Association Annual Conference.

• February 2007 presented “A Traveling Tradition”, a dissertation chapter, at the Drew

University Modern History and Literature Graduate Student Work-in-Progress Colloquium.

• February 2007 presented “Transatlantic Calling Card: Willa Cather’s Visit with A.E. Housman”

at the Princeton University Center for the Study of Books and Media Annual Graduate Student

Conference”.

• October 2006 presented “Embedding Tutors: Creating Partnerships in Composition

Classrooms” at the National College Learning Center Association Annual Conference.

• May 2006 presented “Imag(e)ning the Man: Illustrations of Willa Cather’s Bartley Alexander”

at Drew University’s Caspersen School of Graduate Studies Poster Conference.

• October 2005 presented “Tears in the Stacks: A Note about Cather” at the Drew University

Cather Colloquium.

• June 2005 presented “Titanic Art and Suicidal Violence: The Sinking of ‘The Diamond Mine’”

at the Tenth International Cather Seminar.

• April 2005 presented “Imagining Medea: The Fin de Siècle Woman” at the New Jersey

Women’s, Gender, and Sexuality Studies Colloquium “Undisciplined”.

• March 2004 presented “Memory/Memoir: The Secret History of No Name Woman” at the New

Jersey College English Association Annual Spring Conference.

• May 2003 presented “The Lasting Image of Alexander: Imagism and Vorticism in Alexander’s

Bridge” at the Ninth International Cather Seminar.

• March 2003 presented “A Sentimental Reality: Willa Cather’s ‘Peter’” at the Annual Marquette

University Women’s Study Conference.

• March 2002 presented “Will the Real Emily Dickinson Please Stand Up: Sentimentalism and

Professionalism in Her First Letter to Thomas Wentworth Higginson” at the Annual Marquette

University Women’s Study Conference.