NOTICE INVITING TENDER (NIT) (Only through e ...

49
2 NOTICE INVITING TENDER (NIT) (Only through e-procurement) SCHEDULE OF TENDER A Name of Work Empanelment of (three or more) car hiring agencies / companies / taxi operators for providing cars on call basis as per requirements to Reserve Bank of India, New Delhi B e-Tender no RBI/New Delhi/HRMD/48/20-21/ET/510 C Mode of Tender Notice Inviting Tender (NIT) e-Procurement System through www.mstcecommerce.com/eprochome/rbi) (Online Part I – Technical Bid and Part II - Financial Bid) D Date of NIT available to parties to download 05.02.2021 E Date of Notice Inviting e-tender available for download on RBI website 05.02.2021 F Date of Pre-Bid meeting (offline) 22.02.2021 (02:30 pm) G Venue of Pre-Bid meeting HRMD, Reserve Bank of India, 6, Sansad Marg, New Delhi-110001 H Estimated value of tender 70.00 lakh(Subject to merging covid pandemic situation) I Transaction fees 0.05% of estimated value of tender = 3,500.00 + GST applicable J Date of Starting of online submission of e-tender (Technical Bid and Financial Bid) at www.mstcecommerce.com/ep rochome/rbi 05.02.2021 K Last date of availability of e- tender on website 01.03.2021

Transcript of NOTICE INVITING TENDER (NIT) (Only through e ...

2

NOTICE INVITING TENDER (NIT)

(Only through e-procurement) SCHEDULE OF TENDER

A Name of Work Empanelment of (three or more) car hiring agencies companies taxi operators for providing cars on call basis as per requirements to Reserve Bank of India New Delhi

B e-Tender no RBINew DelhiHRMD4820-21ET510

C Mode of Tender Notice Inviting Tender (NIT)

e-Procurement System through wwwmstcecommercecomeprochomerbi)

(Online Part I ndash Technical Bid and Part II - Financial Bid)

D Date of NIT available to parties to download

05022021

E Date of Notice Inviting e-tender available for download on RBI website

05022021

F Date of Pre-Bid meeting (offline)

22022021 (0230 pm)

G Venue of Pre-Bid meeting HRMD Reserve Bank of India 6 Sansad Marg New Delhi-110001

H Estimated value of tender ₹7000 lakh(Subject to merging covid pandemic situation)

I Transaction fees 005 of estimated value of tender =

₹ 350000 + GST applicable

J Date of Starting of online submission of e-tender (Technical Bid and Financial Bid) at wwwmstcecommercecomeprochomerbi

05022021

K Last date of availability of e-tender on website

01032021

3

L Date of closing of online submission of e-tender (Technical Bid and Financial Bid)

01032021- 1100 am

M Date amp time of opening of Part-I (Technical Bid)

01032021- 0300 pm

N Date of opening of Part-II (Financial Bid)

Part-II (Financial Bid) will be opened electronically of only those bidder(s) whose Part-I (Technical Bid) is found acceptable by RBI New Delhi Such bidder(s) will be intimated regarding date of opening of Part- II (Financial Bid) through valid email given by them

4

DISCLAIMER

Reserve Bank of India Human Resource Management Department New Delhi has prepared this document to give background information on the Contract to the interested parties While Reserve Bank of India has taken due care in the preparation of the information contained herein and believe it to be in order neither Reserve Bank of India nor any of its authorities or agencies nor any of their respective officers employees agents or advisors give any warranty or make any representations express or implied as to the completeness or accuracy of the information contained in this document or any information which may be provided in association with it

The information is not intended to be exhaustive Interested parties are required to make their own inquiries and respondents will be required to confirm in writing that they have done so and they do not rely only on the information provided by Reserve Bank of India in submitting the e-tender The information is provided on the basis that it is non ndash binding on Reserve Bank of India or any of its authorities or agencies or any of their respective officers employees agents or advisors

Reserve Bank of India reserves the right not to proceed with the Contract or to change the configuration of the Contract to alter the time table reflected in this document or to change the process or procedure to be applied It also reserves the right to decline to discuss the matter further with any party expressing interest applying under the tender No reimbursement of cost of any type will be paid to persons or entities expressing interest applying under the tender

5

Important Instructions Regarding E-tender

This is an e-procurement event of Reserve Bank of India New Delhi The e-procurement service provider is MSTC Limited

You are requested to read and understand the Notice Inviting e-tender and subsequent Corrigendum if any before submitting your online tender

A) Registration

The process involves vendorrsquos registration with MSTC e-procurement portal which is free of cost Only after registration the vendor(s) can submit histheir bids electronically Electronic Bidding for submission of Technical Bid as well as Financial Bid over the internet will be done The Vendor should possess Class III signing type digital certificate Contractors are to make their own arrangement for bidding from a computer connected with Internet MSTCRBI New Delhi is not responsible for making such arrangement (Bids will not be recorded without Digital Signature)

NOTE The Technical Bid and Financial Bid have to be submitted online only at httpwwwmstcecommercecomeprochomerbibuyer_loginjsp

1) Contractors are required to register themselves online with wwwmstcecommercecomrarr e- ProcurementrarrPSU Govt Deptsrarr RBI Register as Vendor by filling up details and creating own user id and passwordrarr Submit

2) Contractors will receive a system generated mail confirming their registration in their email which has been provided while filling the registration form

3) In case of any clarification please contact MSTCRBI New Delhi (before the scheduled time of the e- tender)

Contact person (MSTC)

1) MSTC Helpline - 011-23215163 23212357 23217850 2) Sh Setu Dutt Sharma DM Mobile No- 07878055855

Email sdsharmamstcindiacoin

Contact person (RBI New Delhi)

Ms Harpreet Khanna HRMD Reserve Bank of India 6 Sansad Marg New Delhi-110001 Tel 011-23452102 Email Id harpreetkhannarbiorgin

6

B) System Requirements

i) Windows XP-SP3 amp aboveWindows 7 Operating System

ii) IE-7 and above Internet browser

iii) Signing type digital signature

iv) JRE 7 update 9 and above software to be downloaded and installed in the system

To disable ldquoProtected Moderdquo for DSC to appear in the signer box following settings may be applied

bullTools =gt Internet Options =gtSecurity =gt Disable protected Mode If enabled- ie Remove the tick from the tick box mentioning ldquoEnable Protected Moderdquo

Other Settings

bullTools =gt Internet Options =gt General =gt Click on Settings under ldquobrowsing history Delete Browsing Historyrdquo =gt Temporary Internet Files =gt Activate ldquoEvery time I Visit the Webpagerdquo

To enable ALL active X controls and disable lsquouse pop up blockerrsquo under Toolsrarr Internet Optionsrarr custom level (Please run IE settings from the page wwwmstcecommercecom once)

For more details vendor may refer to the Vendor Guide and FAQ available at wwwmstcecommercecomeprochome

C) Process of E-tender

1 The Technical Bid and the Financial Bid shall have to be submitted online at wwwmstcecommercecomeprochomerbi Tenders will be opened electronically on specified date and time as given in the tender

2 All entries in the tender should be entered in online Technical amp Financial formats without any ambiguity

3 Special Note towards Transaction fee

The contractors shall pay the transaction fee using ldquoTransaction Fee Paymentrdquo Link under ldquoMy Menurdquo in the vendor login The contractors have to select the particular tender from the event dropdown box The vendor shall have the facility of making the payment either through NEFT or Online Payment On selecting NEFT the vendor shall generate a challan by filling up a form The vendor shall remit the transaction fee amount as per the details printed on the challan without making change in the same On selecting Online Payment the vendor shall have the provision of making payment using its Credit Debit Card Net Banking Once the payment gets credited to MSTCrsquos designated bank account the transaction fee shall be auto authorized and the vendor shall be receiving a system generated mail

7

Transaction fee is non-refundable

A vendor will not have the access to online e-tender without making the payment towards transaction fee

NOTE Bidders are advised to remit the transaction fee well in advance before the closing time of the event so as to give themselves sufficient time to submit the bid

4 Information about tenders corrigendum uploaded shall be sent by email only during the process till finalization of tender Hence the contractors are required to ensure that their corporate email-id provided is valid and updated at the time of registration of vendor with MSTC Contractors are also requested to ensure validity of their DSC (Digital Signature Certificate)

5 E-tender cannot be accessed after the due date and time mentioned in the notice inviting e-tender

6 Bidding in E-tender

a) Vendor(s) need to submit necessary Earnest Money Deposit (EMD) and Transaction fees (if any) to be eligible to bid online in the e-tender Transaction fees is non- refundable No interest will be paid on EMD EMD of the unsuccessful vendor(s) will be refunded by the tender inviting authority

b) The process involves Electronic Bidding for submission of Technical and Financial Bid

c) The vendor(s) who have submitted transaction fee can only submit their Technical Bid and Financial Bid through internet in MSTC website wwwmstcecommercecom rarr e-procurement rarrPSUGovt deptsrarr Login under RBIrarrMy menurarr Auction Floor Managerrarr live event rarrSelection of the live event

d) The vendor should allow running JAVA application This exercise has to be done immediately after opening of Bid floor Then they have to fill up Common termsCommercial specification and save the same After that click on the Technical bid If this application is not run then the vendor will not be able to savesubmit his Technical bid

e) After filling the Technical Bid vendor should click lsquosaversquo for recording their Technical Bid Once the same is done the Financial Bid link becomes active and the same has to be filled up and then vendor should click on ldquosaverdquo to record their Financial Bid Once both the Technical Bid amp Financial Bid have been saved the contractors can click on the ldquoFinal submissionrdquo button to register their Bid

f) Contractors are instructed to use lsquoAttach Docrsquo button to upload documents Multiple documents can be uploaded

g) In all cases vendor should use their own ID and Password along with Digital Signature at the time of submission of their bid

h) During the entire e-tender process the contractors will remain completely anonymous to one another and also to everybody else

8

i) The e-tender floor shall remain open from the pre-announced date amp time and for as much duration as mentioned above

j) All electronic bids submitted during the e-tender process shall be legally binding on the vendor Any bid will be considered as the valid bid offered by that vendor and acceptance of the same by the Bank will form a binding contract between the Bank and the vendor for execution of supply

k) It is mandatory that all the bids are submitted with digital signature certificate otherwise the same will not be accepted by the system

l) The Bank reserves the right to cancel or reject or accept or withdraw or extend the tender in full or part as the case may be without assigning any reason thereof

m) No deviation of the terms and conditions of the tender document is acceptable Submission of bid in the e-tender floor by any vendor confirms his acceptance of terms amp conditions for the tender

7 Any order resulting from this tender shall be governed by the terms and conditions mentioned therein

8 No deviation from the technical and financial terms amp conditions are allowed

9 The Bank reserves the right to cancel this e-tender or extend the due date of receipt of bid(s) without assigning any reason thereof

10 Contractors are requested to read the vendor guide and see the video in the page wwwmstcecommercecomeprochome to familiarize with the system before bidding

9

RESERVE BANK OF INDIA HUMAN RESOURCE MANAGEMENT DEPARTMENT

6 SANSAD MARG New Delhi-110001

E-tender for inviting applications from Registered Car HiringTaxi Operator AgenciesCompanies for Empanelment

Reserve Bank of India New Delhi (hereinafter called ldquothe Bankrdquo) intends to empanel

(three or more) highly reputed and capable Car Hiring AgenciesCompanies for the

purpose of hiring cars on call basis as per requirements The panel is expected to

remain operational for a period of three years subject to satisfactory performance

The tenderers should submit their proposal as per the instructions regarding E-

Tender along with all supporting documents complete in all respects on or before

1100 am of 01032021 Tenderers shall submit e-tender proposal along with

refundable EMD of ₹200000 (Rupees Two Lacs only) complete in all respect as

per the prescribed format

The Part-I (Technical Bid) will be opened electronically on 01032021 at 0300 PM at HRMD Reserve Bank of India New Delhi In the event of any date indicated

above being declared a Holiday the next working day shall become operative for the

respective purpose mentioned herein

Tender document can be downloaded from website wwwrbiorgin and

wwwmstcecommercecom Any amendment(s) corrigendum clarifications with

respect to this tender shall be uploaded on the website e-portal only The tenderer

should regularly check the above website e-portal for any Amendment Corrigendum

Clarification on the above website

Regional Director

New Delhi

10

TENDER DOCUMENT ANNEXURE 1

Annex A

E-tenders are invited from reputed car hiring agencies companies taxi operators who satisfy the eligibility criteria for empanelment of 3 or more agencies The panel is expected to remain operational for a period of three years subject to satisfactory performance All details in the tender and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

1 Eligibility criteria

(i) The tendering firmscompany should have provided been providing car hire services to at least three Governmentpublic sector undertakingsbanksMNCs etc on call hire basis for at least 1 year during last three years (attach experience certificate as per ldquoAnnex Drdquo)

(ii) (a) The tendering firmscompany should have an annual turnover of more than Rs 12 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

OR

(ii) (b) The tendering firmscompany should have minimum fleet of 20(twenty) cars owned by or at disposal of the agency comprising of the following cars Maruti Dzire Toyota Etios Honda Amaze Hyundai Xcent Nissan Sunny Honda City Toyota Yaris Maruti Ciaz Toyota Innova Crysta Toyota Corolla Altis (attach copies of Registration Certificates books) In case of cars stated to be at disposal of the agency the bidder must provide relevant documents (agreements with car owners) along with copies of RC and the decision of RBI on adequacy of such documentation and admissibility of such vehicles under eligibility criteria would be final The vehicles must have valid taxi permits and should also be registered as commercial vehicles

AND

The tendering firmscompany should have an annual turnover of not less than Rs3 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

(iii) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

ie not on monthly annual quarterly hire basis

11

(iv) The tendering firmscompany should have own office in Delhi (attach documentary proof)

(v) The tendering firmscompany should have a current account in a scheduled commercial bank for effecting payments

2 Instructions Terms and Conditions

(i) The Tender shall be prepared in two parts viz Part I containing terms conditions and detailed scope of work and Part II price bid only The tender should be complete in all respects with all attachmentsenclosuresannexures Incomplete forms or without proper documentary evidence etc (as advised) will be out-rightly and summarily rejected by the Bank

(ii) The interested agencies may attend the pre-bid meeting to be held at 0230 PM on 22022021 at Reserve Bank of India HRMD 1ST Floor 6 Sansad Marg New Delhi

3 Earnest Money Deposit Performance Guarantee

(i) The Tender Application must be submitted together with details of proof of deposit of ₹2 00000 (Rupees Two Lacs Only) towards Earnest Money Deposit (EMD) without which applications will be rejected EMD will not carry any interest In case of the successful bidder the EMD will be retained as Performance Guarantee The Performance Guarantee amount will be refunded to the empaneled contractors after the termination of the contract and submission of certificate by the contractors that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded after deduction of claims of the Bank against the vendor if any

The details for deposit of EMD through NEFT is given below-

Ac Name NEFT-INWARD RECEIVED

Ac Number 186003001

IFS Code RBIS0NDPA01

Note- Please read 5th and 10th letter of IFS Code as ldquoZerordquo If the successful bidder refuses to sign enter into agreement subsequently Earnest Money DepositPerformance guarantee shall stand forfeited The earnest money of unsuccessful bidders shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money

4 Opening of the Tender

The Part I of tender will be opened electronically at HRMD 1st floor 6 Sansad Marg Reserve Bank of India New Delhi The Price Bid of only those bidders will be opened who are found eligible after the scrutiny of Part I and also meet the minimum criteria as listed out at evaluation criteria as detailed in para 17 of the Tender Document lsquoEvaluation Criteria The date of opening of Part II will be intimated to all the eligible

12

bidders through email The authorised representatives of bidders are required to be present during the opening of Part II of the tender

5 Scope of work and guidelines to be followed by the vendor for providing cars to the Reserve Bank of India (Bank)

(i) Condition of Vehicle and amenities to be provided to the guest in the vehicle

(a) The vendor shall ensure that the model of the cars provided are not to be more than 3 years old Normally as per the Bankrsquos practice cars more than three years old are not accepted for deployment but due to the COVID-19 scenario and considering that the business in the travel sector has been very low resulting in low wear and tear vehicles with registration not prior to 01042017 will be accepted as a special case only for the first year of empanelment

(b) All vehicles should be GPS enabled and in good and proper condition with neat and clean upholstery etc

(c) Providing air-conditioned cars (with drivers) as and when requisitioned by the Bank by an official authorized by the Bank

(d) The vehicles should be provided with (i) one English or Hindi daily and one financial newspaper (ii) Two bottles of branded mineral water of 500 ml each (Bislery Kinley Aquafina Catch or equivalent) (iii) face tissue papers in casepouch (iv) umbrella and first-aid box (v) fire-extinguisher (vi) two disposable face masks in sealed packet cover (vii) alcohol-based hand sanitiser (minimum 70 alcohol) (viii) mobile charger No extra charges will be paid for the above amenities

(e) The vendor must be able to provide vehicles having valid taxi permits (local amp all India) and other statutory clearances The vendor bidding firmcompany shall ensure that during the tenure of the agreement the cars provided by himthem areremain registered under Motor Vehicle Act 1988 The agencies should be registered under Shop amp Establishment Act and have necessary certificate to run tour amp travel services All the cars deployed by the contractor for duty with the Bankrsquos guestsofficials should be of commercial nature ie they must be registered with the RTO as a commercial vehicle Documentary evidence of Taxi permits shall be provided to RBI as and when demanded

(f) Adhoc sub-contracting of vehicles should not be done

(g) All protocol as prescribed by CentralState governmentsAuthorities with respect to COVID-19 pandemic safety measures must be adhered to strictly

13

(ii) Conduct behaviour and other conditions for the drivers

(a) The driver must carry a placard depicting particulars of the arriving guest officer of the Bank and be present to receive the guests at the exit point from Airport

(b) The drivers deployed should have good moral character and reasonable experience of driving and should be well groomed and be able to converse in English and Hindi

(c) The driver should be medically fit The driver should always maintain proper hygiene and necessary protocol regarding COVID 19 precautions The generally accepted instructions regarding COVID 19 precautions issued from time to time and as advised by Bank guest traveller may also be strictly adhered to by the driver

(d) The driver must report for duty at specified place and time in neat and clean uniform

(e) The driver must always be available with the car once he has reported to the guestuser officer of the Bank and the driver must comply with the orders given by the authorized officers of the Bank and must also observe the rules and regulations of the Bank regarding safety and security

(f) The driversemployees engaged by the vendor shall abide by the instructions given by the security officersguards of the Bank and vehiclespersons will have to undergo security check as and when required

(g) The driver deployed by the contactor should carry a valid driving licence when on duty which should be produced by him if demanded by traffic personnel Renewal of his driving licence from time to time and Police verification will be the responsibility of the contactor

(h) All the papers viz insurance registration road tax pollution control certificates permits valid license etc related to each vehicle should be readily available in each of the vehicles with drivers All the vehicles should have valid High Security Registration Plates with proper stickers

(i) The persons engaged by the vendor will be the employees of the vendor and neither the vendor nor his employees shall have any right to claim any employment in the Bank

(j) The employees of the vendor should be paid at least the minimum wages under the Minimum Wages Act 1948 amp rules made thereunder Besides the employees should be given Employees Provident Fund as per EPF Act 1952 Bonus and or dividends as per Payment of Bonus Act 1965 and ESI under ESI Act as applicable In the absence of ESI the vendor should undertake the liability under the coverage of Insurance such as Workmenrsquos

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

3

L Date of closing of online submission of e-tender (Technical Bid and Financial Bid)

01032021- 1100 am

M Date amp time of opening of Part-I (Technical Bid)

01032021- 0300 pm

N Date of opening of Part-II (Financial Bid)

Part-II (Financial Bid) will be opened electronically of only those bidder(s) whose Part-I (Technical Bid) is found acceptable by RBI New Delhi Such bidder(s) will be intimated regarding date of opening of Part- II (Financial Bid) through valid email given by them

4

DISCLAIMER

Reserve Bank of India Human Resource Management Department New Delhi has prepared this document to give background information on the Contract to the interested parties While Reserve Bank of India has taken due care in the preparation of the information contained herein and believe it to be in order neither Reserve Bank of India nor any of its authorities or agencies nor any of their respective officers employees agents or advisors give any warranty or make any representations express or implied as to the completeness or accuracy of the information contained in this document or any information which may be provided in association with it

The information is not intended to be exhaustive Interested parties are required to make their own inquiries and respondents will be required to confirm in writing that they have done so and they do not rely only on the information provided by Reserve Bank of India in submitting the e-tender The information is provided on the basis that it is non ndash binding on Reserve Bank of India or any of its authorities or agencies or any of their respective officers employees agents or advisors

Reserve Bank of India reserves the right not to proceed with the Contract or to change the configuration of the Contract to alter the time table reflected in this document or to change the process or procedure to be applied It also reserves the right to decline to discuss the matter further with any party expressing interest applying under the tender No reimbursement of cost of any type will be paid to persons or entities expressing interest applying under the tender

5

Important Instructions Regarding E-tender

This is an e-procurement event of Reserve Bank of India New Delhi The e-procurement service provider is MSTC Limited

You are requested to read and understand the Notice Inviting e-tender and subsequent Corrigendum if any before submitting your online tender

A) Registration

The process involves vendorrsquos registration with MSTC e-procurement portal which is free of cost Only after registration the vendor(s) can submit histheir bids electronically Electronic Bidding for submission of Technical Bid as well as Financial Bid over the internet will be done The Vendor should possess Class III signing type digital certificate Contractors are to make their own arrangement for bidding from a computer connected with Internet MSTCRBI New Delhi is not responsible for making such arrangement (Bids will not be recorded without Digital Signature)

NOTE The Technical Bid and Financial Bid have to be submitted online only at httpwwwmstcecommercecomeprochomerbibuyer_loginjsp

1) Contractors are required to register themselves online with wwwmstcecommercecomrarr e- ProcurementrarrPSU Govt Deptsrarr RBI Register as Vendor by filling up details and creating own user id and passwordrarr Submit

2) Contractors will receive a system generated mail confirming their registration in their email which has been provided while filling the registration form

3) In case of any clarification please contact MSTCRBI New Delhi (before the scheduled time of the e- tender)

Contact person (MSTC)

1) MSTC Helpline - 011-23215163 23212357 23217850 2) Sh Setu Dutt Sharma DM Mobile No- 07878055855

Email sdsharmamstcindiacoin

Contact person (RBI New Delhi)

Ms Harpreet Khanna HRMD Reserve Bank of India 6 Sansad Marg New Delhi-110001 Tel 011-23452102 Email Id harpreetkhannarbiorgin

6

B) System Requirements

i) Windows XP-SP3 amp aboveWindows 7 Operating System

ii) IE-7 and above Internet browser

iii) Signing type digital signature

iv) JRE 7 update 9 and above software to be downloaded and installed in the system

To disable ldquoProtected Moderdquo for DSC to appear in the signer box following settings may be applied

bullTools =gt Internet Options =gtSecurity =gt Disable protected Mode If enabled- ie Remove the tick from the tick box mentioning ldquoEnable Protected Moderdquo

Other Settings

bullTools =gt Internet Options =gt General =gt Click on Settings under ldquobrowsing history Delete Browsing Historyrdquo =gt Temporary Internet Files =gt Activate ldquoEvery time I Visit the Webpagerdquo

To enable ALL active X controls and disable lsquouse pop up blockerrsquo under Toolsrarr Internet Optionsrarr custom level (Please run IE settings from the page wwwmstcecommercecom once)

For more details vendor may refer to the Vendor Guide and FAQ available at wwwmstcecommercecomeprochome

C) Process of E-tender

1 The Technical Bid and the Financial Bid shall have to be submitted online at wwwmstcecommercecomeprochomerbi Tenders will be opened electronically on specified date and time as given in the tender

2 All entries in the tender should be entered in online Technical amp Financial formats without any ambiguity

3 Special Note towards Transaction fee

The contractors shall pay the transaction fee using ldquoTransaction Fee Paymentrdquo Link under ldquoMy Menurdquo in the vendor login The contractors have to select the particular tender from the event dropdown box The vendor shall have the facility of making the payment either through NEFT or Online Payment On selecting NEFT the vendor shall generate a challan by filling up a form The vendor shall remit the transaction fee amount as per the details printed on the challan without making change in the same On selecting Online Payment the vendor shall have the provision of making payment using its Credit Debit Card Net Banking Once the payment gets credited to MSTCrsquos designated bank account the transaction fee shall be auto authorized and the vendor shall be receiving a system generated mail

7

Transaction fee is non-refundable

A vendor will not have the access to online e-tender without making the payment towards transaction fee

NOTE Bidders are advised to remit the transaction fee well in advance before the closing time of the event so as to give themselves sufficient time to submit the bid

4 Information about tenders corrigendum uploaded shall be sent by email only during the process till finalization of tender Hence the contractors are required to ensure that their corporate email-id provided is valid and updated at the time of registration of vendor with MSTC Contractors are also requested to ensure validity of their DSC (Digital Signature Certificate)

5 E-tender cannot be accessed after the due date and time mentioned in the notice inviting e-tender

6 Bidding in E-tender

a) Vendor(s) need to submit necessary Earnest Money Deposit (EMD) and Transaction fees (if any) to be eligible to bid online in the e-tender Transaction fees is non- refundable No interest will be paid on EMD EMD of the unsuccessful vendor(s) will be refunded by the tender inviting authority

b) The process involves Electronic Bidding for submission of Technical and Financial Bid

c) The vendor(s) who have submitted transaction fee can only submit their Technical Bid and Financial Bid through internet in MSTC website wwwmstcecommercecom rarr e-procurement rarrPSUGovt deptsrarr Login under RBIrarrMy menurarr Auction Floor Managerrarr live event rarrSelection of the live event

d) The vendor should allow running JAVA application This exercise has to be done immediately after opening of Bid floor Then they have to fill up Common termsCommercial specification and save the same After that click on the Technical bid If this application is not run then the vendor will not be able to savesubmit his Technical bid

e) After filling the Technical Bid vendor should click lsquosaversquo for recording their Technical Bid Once the same is done the Financial Bid link becomes active and the same has to be filled up and then vendor should click on ldquosaverdquo to record their Financial Bid Once both the Technical Bid amp Financial Bid have been saved the contractors can click on the ldquoFinal submissionrdquo button to register their Bid

f) Contractors are instructed to use lsquoAttach Docrsquo button to upload documents Multiple documents can be uploaded

g) In all cases vendor should use their own ID and Password along with Digital Signature at the time of submission of their bid

h) During the entire e-tender process the contractors will remain completely anonymous to one another and also to everybody else

8

i) The e-tender floor shall remain open from the pre-announced date amp time and for as much duration as mentioned above

j) All electronic bids submitted during the e-tender process shall be legally binding on the vendor Any bid will be considered as the valid bid offered by that vendor and acceptance of the same by the Bank will form a binding contract between the Bank and the vendor for execution of supply

k) It is mandatory that all the bids are submitted with digital signature certificate otherwise the same will not be accepted by the system

l) The Bank reserves the right to cancel or reject or accept or withdraw or extend the tender in full or part as the case may be without assigning any reason thereof

m) No deviation of the terms and conditions of the tender document is acceptable Submission of bid in the e-tender floor by any vendor confirms his acceptance of terms amp conditions for the tender

7 Any order resulting from this tender shall be governed by the terms and conditions mentioned therein

8 No deviation from the technical and financial terms amp conditions are allowed

9 The Bank reserves the right to cancel this e-tender or extend the due date of receipt of bid(s) without assigning any reason thereof

10 Contractors are requested to read the vendor guide and see the video in the page wwwmstcecommercecomeprochome to familiarize with the system before bidding

9

RESERVE BANK OF INDIA HUMAN RESOURCE MANAGEMENT DEPARTMENT

6 SANSAD MARG New Delhi-110001

E-tender for inviting applications from Registered Car HiringTaxi Operator AgenciesCompanies for Empanelment

Reserve Bank of India New Delhi (hereinafter called ldquothe Bankrdquo) intends to empanel

(three or more) highly reputed and capable Car Hiring AgenciesCompanies for the

purpose of hiring cars on call basis as per requirements The panel is expected to

remain operational for a period of three years subject to satisfactory performance

The tenderers should submit their proposal as per the instructions regarding E-

Tender along with all supporting documents complete in all respects on or before

1100 am of 01032021 Tenderers shall submit e-tender proposal along with

refundable EMD of ₹200000 (Rupees Two Lacs only) complete in all respect as

per the prescribed format

The Part-I (Technical Bid) will be opened electronically on 01032021 at 0300 PM at HRMD Reserve Bank of India New Delhi In the event of any date indicated

above being declared a Holiday the next working day shall become operative for the

respective purpose mentioned herein

Tender document can be downloaded from website wwwrbiorgin and

wwwmstcecommercecom Any amendment(s) corrigendum clarifications with

respect to this tender shall be uploaded on the website e-portal only The tenderer

should regularly check the above website e-portal for any Amendment Corrigendum

Clarification on the above website

Regional Director

New Delhi

10

TENDER DOCUMENT ANNEXURE 1

Annex A

E-tenders are invited from reputed car hiring agencies companies taxi operators who satisfy the eligibility criteria for empanelment of 3 or more agencies The panel is expected to remain operational for a period of three years subject to satisfactory performance All details in the tender and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

1 Eligibility criteria

(i) The tendering firmscompany should have provided been providing car hire services to at least three Governmentpublic sector undertakingsbanksMNCs etc on call hire basis for at least 1 year during last three years (attach experience certificate as per ldquoAnnex Drdquo)

(ii) (a) The tendering firmscompany should have an annual turnover of more than Rs 12 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

OR

(ii) (b) The tendering firmscompany should have minimum fleet of 20(twenty) cars owned by or at disposal of the agency comprising of the following cars Maruti Dzire Toyota Etios Honda Amaze Hyundai Xcent Nissan Sunny Honda City Toyota Yaris Maruti Ciaz Toyota Innova Crysta Toyota Corolla Altis (attach copies of Registration Certificates books) In case of cars stated to be at disposal of the agency the bidder must provide relevant documents (agreements with car owners) along with copies of RC and the decision of RBI on adequacy of such documentation and admissibility of such vehicles under eligibility criteria would be final The vehicles must have valid taxi permits and should also be registered as commercial vehicles

AND

The tendering firmscompany should have an annual turnover of not less than Rs3 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

(iii) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

ie not on monthly annual quarterly hire basis

11

(iv) The tendering firmscompany should have own office in Delhi (attach documentary proof)

(v) The tendering firmscompany should have a current account in a scheduled commercial bank for effecting payments

2 Instructions Terms and Conditions

(i) The Tender shall be prepared in two parts viz Part I containing terms conditions and detailed scope of work and Part II price bid only The tender should be complete in all respects with all attachmentsenclosuresannexures Incomplete forms or without proper documentary evidence etc (as advised) will be out-rightly and summarily rejected by the Bank

(ii) The interested agencies may attend the pre-bid meeting to be held at 0230 PM on 22022021 at Reserve Bank of India HRMD 1ST Floor 6 Sansad Marg New Delhi

3 Earnest Money Deposit Performance Guarantee

(i) The Tender Application must be submitted together with details of proof of deposit of ₹2 00000 (Rupees Two Lacs Only) towards Earnest Money Deposit (EMD) without which applications will be rejected EMD will not carry any interest In case of the successful bidder the EMD will be retained as Performance Guarantee The Performance Guarantee amount will be refunded to the empaneled contractors after the termination of the contract and submission of certificate by the contractors that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded after deduction of claims of the Bank against the vendor if any

The details for deposit of EMD through NEFT is given below-

Ac Name NEFT-INWARD RECEIVED

Ac Number 186003001

IFS Code RBIS0NDPA01

Note- Please read 5th and 10th letter of IFS Code as ldquoZerordquo If the successful bidder refuses to sign enter into agreement subsequently Earnest Money DepositPerformance guarantee shall stand forfeited The earnest money of unsuccessful bidders shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money

4 Opening of the Tender

The Part I of tender will be opened electronically at HRMD 1st floor 6 Sansad Marg Reserve Bank of India New Delhi The Price Bid of only those bidders will be opened who are found eligible after the scrutiny of Part I and also meet the minimum criteria as listed out at evaluation criteria as detailed in para 17 of the Tender Document lsquoEvaluation Criteria The date of opening of Part II will be intimated to all the eligible

12

bidders through email The authorised representatives of bidders are required to be present during the opening of Part II of the tender

5 Scope of work and guidelines to be followed by the vendor for providing cars to the Reserve Bank of India (Bank)

(i) Condition of Vehicle and amenities to be provided to the guest in the vehicle

(a) The vendor shall ensure that the model of the cars provided are not to be more than 3 years old Normally as per the Bankrsquos practice cars more than three years old are not accepted for deployment but due to the COVID-19 scenario and considering that the business in the travel sector has been very low resulting in low wear and tear vehicles with registration not prior to 01042017 will be accepted as a special case only for the first year of empanelment

(b) All vehicles should be GPS enabled and in good and proper condition with neat and clean upholstery etc

(c) Providing air-conditioned cars (with drivers) as and when requisitioned by the Bank by an official authorized by the Bank

(d) The vehicles should be provided with (i) one English or Hindi daily and one financial newspaper (ii) Two bottles of branded mineral water of 500 ml each (Bislery Kinley Aquafina Catch or equivalent) (iii) face tissue papers in casepouch (iv) umbrella and first-aid box (v) fire-extinguisher (vi) two disposable face masks in sealed packet cover (vii) alcohol-based hand sanitiser (minimum 70 alcohol) (viii) mobile charger No extra charges will be paid for the above amenities

(e) The vendor must be able to provide vehicles having valid taxi permits (local amp all India) and other statutory clearances The vendor bidding firmcompany shall ensure that during the tenure of the agreement the cars provided by himthem areremain registered under Motor Vehicle Act 1988 The agencies should be registered under Shop amp Establishment Act and have necessary certificate to run tour amp travel services All the cars deployed by the contractor for duty with the Bankrsquos guestsofficials should be of commercial nature ie they must be registered with the RTO as a commercial vehicle Documentary evidence of Taxi permits shall be provided to RBI as and when demanded

(f) Adhoc sub-contracting of vehicles should not be done

(g) All protocol as prescribed by CentralState governmentsAuthorities with respect to COVID-19 pandemic safety measures must be adhered to strictly

13

(ii) Conduct behaviour and other conditions for the drivers

(a) The driver must carry a placard depicting particulars of the arriving guest officer of the Bank and be present to receive the guests at the exit point from Airport

(b) The drivers deployed should have good moral character and reasonable experience of driving and should be well groomed and be able to converse in English and Hindi

(c) The driver should be medically fit The driver should always maintain proper hygiene and necessary protocol regarding COVID 19 precautions The generally accepted instructions regarding COVID 19 precautions issued from time to time and as advised by Bank guest traveller may also be strictly adhered to by the driver

(d) The driver must report for duty at specified place and time in neat and clean uniform

(e) The driver must always be available with the car once he has reported to the guestuser officer of the Bank and the driver must comply with the orders given by the authorized officers of the Bank and must also observe the rules and regulations of the Bank regarding safety and security

(f) The driversemployees engaged by the vendor shall abide by the instructions given by the security officersguards of the Bank and vehiclespersons will have to undergo security check as and when required

(g) The driver deployed by the contactor should carry a valid driving licence when on duty which should be produced by him if demanded by traffic personnel Renewal of his driving licence from time to time and Police verification will be the responsibility of the contactor

(h) All the papers viz insurance registration road tax pollution control certificates permits valid license etc related to each vehicle should be readily available in each of the vehicles with drivers All the vehicles should have valid High Security Registration Plates with proper stickers

(i) The persons engaged by the vendor will be the employees of the vendor and neither the vendor nor his employees shall have any right to claim any employment in the Bank

(j) The employees of the vendor should be paid at least the minimum wages under the Minimum Wages Act 1948 amp rules made thereunder Besides the employees should be given Employees Provident Fund as per EPF Act 1952 Bonus and or dividends as per Payment of Bonus Act 1965 and ESI under ESI Act as applicable In the absence of ESI the vendor should undertake the liability under the coverage of Insurance such as Workmenrsquos

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

4

DISCLAIMER

Reserve Bank of India Human Resource Management Department New Delhi has prepared this document to give background information on the Contract to the interested parties While Reserve Bank of India has taken due care in the preparation of the information contained herein and believe it to be in order neither Reserve Bank of India nor any of its authorities or agencies nor any of their respective officers employees agents or advisors give any warranty or make any representations express or implied as to the completeness or accuracy of the information contained in this document or any information which may be provided in association with it

The information is not intended to be exhaustive Interested parties are required to make their own inquiries and respondents will be required to confirm in writing that they have done so and they do not rely only on the information provided by Reserve Bank of India in submitting the e-tender The information is provided on the basis that it is non ndash binding on Reserve Bank of India or any of its authorities or agencies or any of their respective officers employees agents or advisors

Reserve Bank of India reserves the right not to proceed with the Contract or to change the configuration of the Contract to alter the time table reflected in this document or to change the process or procedure to be applied It also reserves the right to decline to discuss the matter further with any party expressing interest applying under the tender No reimbursement of cost of any type will be paid to persons or entities expressing interest applying under the tender

5

Important Instructions Regarding E-tender

This is an e-procurement event of Reserve Bank of India New Delhi The e-procurement service provider is MSTC Limited

You are requested to read and understand the Notice Inviting e-tender and subsequent Corrigendum if any before submitting your online tender

A) Registration

The process involves vendorrsquos registration with MSTC e-procurement portal which is free of cost Only after registration the vendor(s) can submit histheir bids electronically Electronic Bidding for submission of Technical Bid as well as Financial Bid over the internet will be done The Vendor should possess Class III signing type digital certificate Contractors are to make their own arrangement for bidding from a computer connected with Internet MSTCRBI New Delhi is not responsible for making such arrangement (Bids will not be recorded without Digital Signature)

NOTE The Technical Bid and Financial Bid have to be submitted online only at httpwwwmstcecommercecomeprochomerbibuyer_loginjsp

1) Contractors are required to register themselves online with wwwmstcecommercecomrarr e- ProcurementrarrPSU Govt Deptsrarr RBI Register as Vendor by filling up details and creating own user id and passwordrarr Submit

2) Contractors will receive a system generated mail confirming their registration in their email which has been provided while filling the registration form

3) In case of any clarification please contact MSTCRBI New Delhi (before the scheduled time of the e- tender)

Contact person (MSTC)

1) MSTC Helpline - 011-23215163 23212357 23217850 2) Sh Setu Dutt Sharma DM Mobile No- 07878055855

Email sdsharmamstcindiacoin

Contact person (RBI New Delhi)

Ms Harpreet Khanna HRMD Reserve Bank of India 6 Sansad Marg New Delhi-110001 Tel 011-23452102 Email Id harpreetkhannarbiorgin

6

B) System Requirements

i) Windows XP-SP3 amp aboveWindows 7 Operating System

ii) IE-7 and above Internet browser

iii) Signing type digital signature

iv) JRE 7 update 9 and above software to be downloaded and installed in the system

To disable ldquoProtected Moderdquo for DSC to appear in the signer box following settings may be applied

bullTools =gt Internet Options =gtSecurity =gt Disable protected Mode If enabled- ie Remove the tick from the tick box mentioning ldquoEnable Protected Moderdquo

Other Settings

bullTools =gt Internet Options =gt General =gt Click on Settings under ldquobrowsing history Delete Browsing Historyrdquo =gt Temporary Internet Files =gt Activate ldquoEvery time I Visit the Webpagerdquo

To enable ALL active X controls and disable lsquouse pop up blockerrsquo under Toolsrarr Internet Optionsrarr custom level (Please run IE settings from the page wwwmstcecommercecom once)

For more details vendor may refer to the Vendor Guide and FAQ available at wwwmstcecommercecomeprochome

C) Process of E-tender

1 The Technical Bid and the Financial Bid shall have to be submitted online at wwwmstcecommercecomeprochomerbi Tenders will be opened electronically on specified date and time as given in the tender

2 All entries in the tender should be entered in online Technical amp Financial formats without any ambiguity

3 Special Note towards Transaction fee

The contractors shall pay the transaction fee using ldquoTransaction Fee Paymentrdquo Link under ldquoMy Menurdquo in the vendor login The contractors have to select the particular tender from the event dropdown box The vendor shall have the facility of making the payment either through NEFT or Online Payment On selecting NEFT the vendor shall generate a challan by filling up a form The vendor shall remit the transaction fee amount as per the details printed on the challan without making change in the same On selecting Online Payment the vendor shall have the provision of making payment using its Credit Debit Card Net Banking Once the payment gets credited to MSTCrsquos designated bank account the transaction fee shall be auto authorized and the vendor shall be receiving a system generated mail

7

Transaction fee is non-refundable

A vendor will not have the access to online e-tender without making the payment towards transaction fee

NOTE Bidders are advised to remit the transaction fee well in advance before the closing time of the event so as to give themselves sufficient time to submit the bid

4 Information about tenders corrigendum uploaded shall be sent by email only during the process till finalization of tender Hence the contractors are required to ensure that their corporate email-id provided is valid and updated at the time of registration of vendor with MSTC Contractors are also requested to ensure validity of their DSC (Digital Signature Certificate)

5 E-tender cannot be accessed after the due date and time mentioned in the notice inviting e-tender

6 Bidding in E-tender

a) Vendor(s) need to submit necessary Earnest Money Deposit (EMD) and Transaction fees (if any) to be eligible to bid online in the e-tender Transaction fees is non- refundable No interest will be paid on EMD EMD of the unsuccessful vendor(s) will be refunded by the tender inviting authority

b) The process involves Electronic Bidding for submission of Technical and Financial Bid

c) The vendor(s) who have submitted transaction fee can only submit their Technical Bid and Financial Bid through internet in MSTC website wwwmstcecommercecom rarr e-procurement rarrPSUGovt deptsrarr Login under RBIrarrMy menurarr Auction Floor Managerrarr live event rarrSelection of the live event

d) The vendor should allow running JAVA application This exercise has to be done immediately after opening of Bid floor Then they have to fill up Common termsCommercial specification and save the same After that click on the Technical bid If this application is not run then the vendor will not be able to savesubmit his Technical bid

e) After filling the Technical Bid vendor should click lsquosaversquo for recording their Technical Bid Once the same is done the Financial Bid link becomes active and the same has to be filled up and then vendor should click on ldquosaverdquo to record their Financial Bid Once both the Technical Bid amp Financial Bid have been saved the contractors can click on the ldquoFinal submissionrdquo button to register their Bid

f) Contractors are instructed to use lsquoAttach Docrsquo button to upload documents Multiple documents can be uploaded

g) In all cases vendor should use their own ID and Password along with Digital Signature at the time of submission of their bid

h) During the entire e-tender process the contractors will remain completely anonymous to one another and also to everybody else

8

i) The e-tender floor shall remain open from the pre-announced date amp time and for as much duration as mentioned above

j) All electronic bids submitted during the e-tender process shall be legally binding on the vendor Any bid will be considered as the valid bid offered by that vendor and acceptance of the same by the Bank will form a binding contract between the Bank and the vendor for execution of supply

k) It is mandatory that all the bids are submitted with digital signature certificate otherwise the same will not be accepted by the system

l) The Bank reserves the right to cancel or reject or accept or withdraw or extend the tender in full or part as the case may be without assigning any reason thereof

m) No deviation of the terms and conditions of the tender document is acceptable Submission of bid in the e-tender floor by any vendor confirms his acceptance of terms amp conditions for the tender

7 Any order resulting from this tender shall be governed by the terms and conditions mentioned therein

8 No deviation from the technical and financial terms amp conditions are allowed

9 The Bank reserves the right to cancel this e-tender or extend the due date of receipt of bid(s) without assigning any reason thereof

10 Contractors are requested to read the vendor guide and see the video in the page wwwmstcecommercecomeprochome to familiarize with the system before bidding

9

RESERVE BANK OF INDIA HUMAN RESOURCE MANAGEMENT DEPARTMENT

6 SANSAD MARG New Delhi-110001

E-tender for inviting applications from Registered Car HiringTaxi Operator AgenciesCompanies for Empanelment

Reserve Bank of India New Delhi (hereinafter called ldquothe Bankrdquo) intends to empanel

(three or more) highly reputed and capable Car Hiring AgenciesCompanies for the

purpose of hiring cars on call basis as per requirements The panel is expected to

remain operational for a period of three years subject to satisfactory performance

The tenderers should submit their proposal as per the instructions regarding E-

Tender along with all supporting documents complete in all respects on or before

1100 am of 01032021 Tenderers shall submit e-tender proposal along with

refundable EMD of ₹200000 (Rupees Two Lacs only) complete in all respect as

per the prescribed format

The Part-I (Technical Bid) will be opened electronically on 01032021 at 0300 PM at HRMD Reserve Bank of India New Delhi In the event of any date indicated

above being declared a Holiday the next working day shall become operative for the

respective purpose mentioned herein

Tender document can be downloaded from website wwwrbiorgin and

wwwmstcecommercecom Any amendment(s) corrigendum clarifications with

respect to this tender shall be uploaded on the website e-portal only The tenderer

should regularly check the above website e-portal for any Amendment Corrigendum

Clarification on the above website

Regional Director

New Delhi

10

TENDER DOCUMENT ANNEXURE 1

Annex A

E-tenders are invited from reputed car hiring agencies companies taxi operators who satisfy the eligibility criteria for empanelment of 3 or more agencies The panel is expected to remain operational for a period of three years subject to satisfactory performance All details in the tender and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

1 Eligibility criteria

(i) The tendering firmscompany should have provided been providing car hire services to at least three Governmentpublic sector undertakingsbanksMNCs etc on call hire basis for at least 1 year during last three years (attach experience certificate as per ldquoAnnex Drdquo)

(ii) (a) The tendering firmscompany should have an annual turnover of more than Rs 12 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

OR

(ii) (b) The tendering firmscompany should have minimum fleet of 20(twenty) cars owned by or at disposal of the agency comprising of the following cars Maruti Dzire Toyota Etios Honda Amaze Hyundai Xcent Nissan Sunny Honda City Toyota Yaris Maruti Ciaz Toyota Innova Crysta Toyota Corolla Altis (attach copies of Registration Certificates books) In case of cars stated to be at disposal of the agency the bidder must provide relevant documents (agreements with car owners) along with copies of RC and the decision of RBI on adequacy of such documentation and admissibility of such vehicles under eligibility criteria would be final The vehicles must have valid taxi permits and should also be registered as commercial vehicles

AND

The tendering firmscompany should have an annual turnover of not less than Rs3 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

(iii) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

ie not on monthly annual quarterly hire basis

11

(iv) The tendering firmscompany should have own office in Delhi (attach documentary proof)

(v) The tendering firmscompany should have a current account in a scheduled commercial bank for effecting payments

2 Instructions Terms and Conditions

(i) The Tender shall be prepared in two parts viz Part I containing terms conditions and detailed scope of work and Part II price bid only The tender should be complete in all respects with all attachmentsenclosuresannexures Incomplete forms or without proper documentary evidence etc (as advised) will be out-rightly and summarily rejected by the Bank

(ii) The interested agencies may attend the pre-bid meeting to be held at 0230 PM on 22022021 at Reserve Bank of India HRMD 1ST Floor 6 Sansad Marg New Delhi

3 Earnest Money Deposit Performance Guarantee

(i) The Tender Application must be submitted together with details of proof of deposit of ₹2 00000 (Rupees Two Lacs Only) towards Earnest Money Deposit (EMD) without which applications will be rejected EMD will not carry any interest In case of the successful bidder the EMD will be retained as Performance Guarantee The Performance Guarantee amount will be refunded to the empaneled contractors after the termination of the contract and submission of certificate by the contractors that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded after deduction of claims of the Bank against the vendor if any

The details for deposit of EMD through NEFT is given below-

Ac Name NEFT-INWARD RECEIVED

Ac Number 186003001

IFS Code RBIS0NDPA01

Note- Please read 5th and 10th letter of IFS Code as ldquoZerordquo If the successful bidder refuses to sign enter into agreement subsequently Earnest Money DepositPerformance guarantee shall stand forfeited The earnest money of unsuccessful bidders shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money

4 Opening of the Tender

The Part I of tender will be opened electronically at HRMD 1st floor 6 Sansad Marg Reserve Bank of India New Delhi The Price Bid of only those bidders will be opened who are found eligible after the scrutiny of Part I and also meet the minimum criteria as listed out at evaluation criteria as detailed in para 17 of the Tender Document lsquoEvaluation Criteria The date of opening of Part II will be intimated to all the eligible

12

bidders through email The authorised representatives of bidders are required to be present during the opening of Part II of the tender

5 Scope of work and guidelines to be followed by the vendor for providing cars to the Reserve Bank of India (Bank)

(i) Condition of Vehicle and amenities to be provided to the guest in the vehicle

(a) The vendor shall ensure that the model of the cars provided are not to be more than 3 years old Normally as per the Bankrsquos practice cars more than three years old are not accepted for deployment but due to the COVID-19 scenario and considering that the business in the travel sector has been very low resulting in low wear and tear vehicles with registration not prior to 01042017 will be accepted as a special case only for the first year of empanelment

(b) All vehicles should be GPS enabled and in good and proper condition with neat and clean upholstery etc

(c) Providing air-conditioned cars (with drivers) as and when requisitioned by the Bank by an official authorized by the Bank

(d) The vehicles should be provided with (i) one English or Hindi daily and one financial newspaper (ii) Two bottles of branded mineral water of 500 ml each (Bislery Kinley Aquafina Catch or equivalent) (iii) face tissue papers in casepouch (iv) umbrella and first-aid box (v) fire-extinguisher (vi) two disposable face masks in sealed packet cover (vii) alcohol-based hand sanitiser (minimum 70 alcohol) (viii) mobile charger No extra charges will be paid for the above amenities

(e) The vendor must be able to provide vehicles having valid taxi permits (local amp all India) and other statutory clearances The vendor bidding firmcompany shall ensure that during the tenure of the agreement the cars provided by himthem areremain registered under Motor Vehicle Act 1988 The agencies should be registered under Shop amp Establishment Act and have necessary certificate to run tour amp travel services All the cars deployed by the contractor for duty with the Bankrsquos guestsofficials should be of commercial nature ie they must be registered with the RTO as a commercial vehicle Documentary evidence of Taxi permits shall be provided to RBI as and when demanded

(f) Adhoc sub-contracting of vehicles should not be done

(g) All protocol as prescribed by CentralState governmentsAuthorities with respect to COVID-19 pandemic safety measures must be adhered to strictly

13

(ii) Conduct behaviour and other conditions for the drivers

(a) The driver must carry a placard depicting particulars of the arriving guest officer of the Bank and be present to receive the guests at the exit point from Airport

(b) The drivers deployed should have good moral character and reasonable experience of driving and should be well groomed and be able to converse in English and Hindi

(c) The driver should be medically fit The driver should always maintain proper hygiene and necessary protocol regarding COVID 19 precautions The generally accepted instructions regarding COVID 19 precautions issued from time to time and as advised by Bank guest traveller may also be strictly adhered to by the driver

(d) The driver must report for duty at specified place and time in neat and clean uniform

(e) The driver must always be available with the car once he has reported to the guestuser officer of the Bank and the driver must comply with the orders given by the authorized officers of the Bank and must also observe the rules and regulations of the Bank regarding safety and security

(f) The driversemployees engaged by the vendor shall abide by the instructions given by the security officersguards of the Bank and vehiclespersons will have to undergo security check as and when required

(g) The driver deployed by the contactor should carry a valid driving licence when on duty which should be produced by him if demanded by traffic personnel Renewal of his driving licence from time to time and Police verification will be the responsibility of the contactor

(h) All the papers viz insurance registration road tax pollution control certificates permits valid license etc related to each vehicle should be readily available in each of the vehicles with drivers All the vehicles should have valid High Security Registration Plates with proper stickers

(i) The persons engaged by the vendor will be the employees of the vendor and neither the vendor nor his employees shall have any right to claim any employment in the Bank

(j) The employees of the vendor should be paid at least the minimum wages under the Minimum Wages Act 1948 amp rules made thereunder Besides the employees should be given Employees Provident Fund as per EPF Act 1952 Bonus and or dividends as per Payment of Bonus Act 1965 and ESI under ESI Act as applicable In the absence of ESI the vendor should undertake the liability under the coverage of Insurance such as Workmenrsquos

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

5

Important Instructions Regarding E-tender

This is an e-procurement event of Reserve Bank of India New Delhi The e-procurement service provider is MSTC Limited

You are requested to read and understand the Notice Inviting e-tender and subsequent Corrigendum if any before submitting your online tender

A) Registration

The process involves vendorrsquos registration with MSTC e-procurement portal which is free of cost Only after registration the vendor(s) can submit histheir bids electronically Electronic Bidding for submission of Technical Bid as well as Financial Bid over the internet will be done The Vendor should possess Class III signing type digital certificate Contractors are to make their own arrangement for bidding from a computer connected with Internet MSTCRBI New Delhi is not responsible for making such arrangement (Bids will not be recorded without Digital Signature)

NOTE The Technical Bid and Financial Bid have to be submitted online only at httpwwwmstcecommercecomeprochomerbibuyer_loginjsp

1) Contractors are required to register themselves online with wwwmstcecommercecomrarr e- ProcurementrarrPSU Govt Deptsrarr RBI Register as Vendor by filling up details and creating own user id and passwordrarr Submit

2) Contractors will receive a system generated mail confirming their registration in their email which has been provided while filling the registration form

3) In case of any clarification please contact MSTCRBI New Delhi (before the scheduled time of the e- tender)

Contact person (MSTC)

1) MSTC Helpline - 011-23215163 23212357 23217850 2) Sh Setu Dutt Sharma DM Mobile No- 07878055855

Email sdsharmamstcindiacoin

Contact person (RBI New Delhi)

Ms Harpreet Khanna HRMD Reserve Bank of India 6 Sansad Marg New Delhi-110001 Tel 011-23452102 Email Id harpreetkhannarbiorgin

6

B) System Requirements

i) Windows XP-SP3 amp aboveWindows 7 Operating System

ii) IE-7 and above Internet browser

iii) Signing type digital signature

iv) JRE 7 update 9 and above software to be downloaded and installed in the system

To disable ldquoProtected Moderdquo for DSC to appear in the signer box following settings may be applied

bullTools =gt Internet Options =gtSecurity =gt Disable protected Mode If enabled- ie Remove the tick from the tick box mentioning ldquoEnable Protected Moderdquo

Other Settings

bullTools =gt Internet Options =gt General =gt Click on Settings under ldquobrowsing history Delete Browsing Historyrdquo =gt Temporary Internet Files =gt Activate ldquoEvery time I Visit the Webpagerdquo

To enable ALL active X controls and disable lsquouse pop up blockerrsquo under Toolsrarr Internet Optionsrarr custom level (Please run IE settings from the page wwwmstcecommercecom once)

For more details vendor may refer to the Vendor Guide and FAQ available at wwwmstcecommercecomeprochome

C) Process of E-tender

1 The Technical Bid and the Financial Bid shall have to be submitted online at wwwmstcecommercecomeprochomerbi Tenders will be opened electronically on specified date and time as given in the tender

2 All entries in the tender should be entered in online Technical amp Financial formats without any ambiguity

3 Special Note towards Transaction fee

The contractors shall pay the transaction fee using ldquoTransaction Fee Paymentrdquo Link under ldquoMy Menurdquo in the vendor login The contractors have to select the particular tender from the event dropdown box The vendor shall have the facility of making the payment either through NEFT or Online Payment On selecting NEFT the vendor shall generate a challan by filling up a form The vendor shall remit the transaction fee amount as per the details printed on the challan without making change in the same On selecting Online Payment the vendor shall have the provision of making payment using its Credit Debit Card Net Banking Once the payment gets credited to MSTCrsquos designated bank account the transaction fee shall be auto authorized and the vendor shall be receiving a system generated mail

7

Transaction fee is non-refundable

A vendor will not have the access to online e-tender without making the payment towards transaction fee

NOTE Bidders are advised to remit the transaction fee well in advance before the closing time of the event so as to give themselves sufficient time to submit the bid

4 Information about tenders corrigendum uploaded shall be sent by email only during the process till finalization of tender Hence the contractors are required to ensure that their corporate email-id provided is valid and updated at the time of registration of vendor with MSTC Contractors are also requested to ensure validity of their DSC (Digital Signature Certificate)

5 E-tender cannot be accessed after the due date and time mentioned in the notice inviting e-tender

6 Bidding in E-tender

a) Vendor(s) need to submit necessary Earnest Money Deposit (EMD) and Transaction fees (if any) to be eligible to bid online in the e-tender Transaction fees is non- refundable No interest will be paid on EMD EMD of the unsuccessful vendor(s) will be refunded by the tender inviting authority

b) The process involves Electronic Bidding for submission of Technical and Financial Bid

c) The vendor(s) who have submitted transaction fee can only submit their Technical Bid and Financial Bid through internet in MSTC website wwwmstcecommercecom rarr e-procurement rarrPSUGovt deptsrarr Login under RBIrarrMy menurarr Auction Floor Managerrarr live event rarrSelection of the live event

d) The vendor should allow running JAVA application This exercise has to be done immediately after opening of Bid floor Then they have to fill up Common termsCommercial specification and save the same After that click on the Technical bid If this application is not run then the vendor will not be able to savesubmit his Technical bid

e) After filling the Technical Bid vendor should click lsquosaversquo for recording their Technical Bid Once the same is done the Financial Bid link becomes active and the same has to be filled up and then vendor should click on ldquosaverdquo to record their Financial Bid Once both the Technical Bid amp Financial Bid have been saved the contractors can click on the ldquoFinal submissionrdquo button to register their Bid

f) Contractors are instructed to use lsquoAttach Docrsquo button to upload documents Multiple documents can be uploaded

g) In all cases vendor should use their own ID and Password along with Digital Signature at the time of submission of their bid

h) During the entire e-tender process the contractors will remain completely anonymous to one another and also to everybody else

8

i) The e-tender floor shall remain open from the pre-announced date amp time and for as much duration as mentioned above

j) All electronic bids submitted during the e-tender process shall be legally binding on the vendor Any bid will be considered as the valid bid offered by that vendor and acceptance of the same by the Bank will form a binding contract between the Bank and the vendor for execution of supply

k) It is mandatory that all the bids are submitted with digital signature certificate otherwise the same will not be accepted by the system

l) The Bank reserves the right to cancel or reject or accept or withdraw or extend the tender in full or part as the case may be without assigning any reason thereof

m) No deviation of the terms and conditions of the tender document is acceptable Submission of bid in the e-tender floor by any vendor confirms his acceptance of terms amp conditions for the tender

7 Any order resulting from this tender shall be governed by the terms and conditions mentioned therein

8 No deviation from the technical and financial terms amp conditions are allowed

9 The Bank reserves the right to cancel this e-tender or extend the due date of receipt of bid(s) without assigning any reason thereof

10 Contractors are requested to read the vendor guide and see the video in the page wwwmstcecommercecomeprochome to familiarize with the system before bidding

9

RESERVE BANK OF INDIA HUMAN RESOURCE MANAGEMENT DEPARTMENT

6 SANSAD MARG New Delhi-110001

E-tender for inviting applications from Registered Car HiringTaxi Operator AgenciesCompanies for Empanelment

Reserve Bank of India New Delhi (hereinafter called ldquothe Bankrdquo) intends to empanel

(three or more) highly reputed and capable Car Hiring AgenciesCompanies for the

purpose of hiring cars on call basis as per requirements The panel is expected to

remain operational for a period of three years subject to satisfactory performance

The tenderers should submit their proposal as per the instructions regarding E-

Tender along with all supporting documents complete in all respects on or before

1100 am of 01032021 Tenderers shall submit e-tender proposal along with

refundable EMD of ₹200000 (Rupees Two Lacs only) complete in all respect as

per the prescribed format

The Part-I (Technical Bid) will be opened electronically on 01032021 at 0300 PM at HRMD Reserve Bank of India New Delhi In the event of any date indicated

above being declared a Holiday the next working day shall become operative for the

respective purpose mentioned herein

Tender document can be downloaded from website wwwrbiorgin and

wwwmstcecommercecom Any amendment(s) corrigendum clarifications with

respect to this tender shall be uploaded on the website e-portal only The tenderer

should regularly check the above website e-portal for any Amendment Corrigendum

Clarification on the above website

Regional Director

New Delhi

10

TENDER DOCUMENT ANNEXURE 1

Annex A

E-tenders are invited from reputed car hiring agencies companies taxi operators who satisfy the eligibility criteria for empanelment of 3 or more agencies The panel is expected to remain operational for a period of three years subject to satisfactory performance All details in the tender and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

1 Eligibility criteria

(i) The tendering firmscompany should have provided been providing car hire services to at least three Governmentpublic sector undertakingsbanksMNCs etc on call hire basis for at least 1 year during last three years (attach experience certificate as per ldquoAnnex Drdquo)

(ii) (a) The tendering firmscompany should have an annual turnover of more than Rs 12 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

OR

(ii) (b) The tendering firmscompany should have minimum fleet of 20(twenty) cars owned by or at disposal of the agency comprising of the following cars Maruti Dzire Toyota Etios Honda Amaze Hyundai Xcent Nissan Sunny Honda City Toyota Yaris Maruti Ciaz Toyota Innova Crysta Toyota Corolla Altis (attach copies of Registration Certificates books) In case of cars stated to be at disposal of the agency the bidder must provide relevant documents (agreements with car owners) along with copies of RC and the decision of RBI on adequacy of such documentation and admissibility of such vehicles under eligibility criteria would be final The vehicles must have valid taxi permits and should also be registered as commercial vehicles

AND

The tendering firmscompany should have an annual turnover of not less than Rs3 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

(iii) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

ie not on monthly annual quarterly hire basis

11

(iv) The tendering firmscompany should have own office in Delhi (attach documentary proof)

(v) The tendering firmscompany should have a current account in a scheduled commercial bank for effecting payments

2 Instructions Terms and Conditions

(i) The Tender shall be prepared in two parts viz Part I containing terms conditions and detailed scope of work and Part II price bid only The tender should be complete in all respects with all attachmentsenclosuresannexures Incomplete forms or without proper documentary evidence etc (as advised) will be out-rightly and summarily rejected by the Bank

(ii) The interested agencies may attend the pre-bid meeting to be held at 0230 PM on 22022021 at Reserve Bank of India HRMD 1ST Floor 6 Sansad Marg New Delhi

3 Earnest Money Deposit Performance Guarantee

(i) The Tender Application must be submitted together with details of proof of deposit of ₹2 00000 (Rupees Two Lacs Only) towards Earnest Money Deposit (EMD) without which applications will be rejected EMD will not carry any interest In case of the successful bidder the EMD will be retained as Performance Guarantee The Performance Guarantee amount will be refunded to the empaneled contractors after the termination of the contract and submission of certificate by the contractors that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded after deduction of claims of the Bank against the vendor if any

The details for deposit of EMD through NEFT is given below-

Ac Name NEFT-INWARD RECEIVED

Ac Number 186003001

IFS Code RBIS0NDPA01

Note- Please read 5th and 10th letter of IFS Code as ldquoZerordquo If the successful bidder refuses to sign enter into agreement subsequently Earnest Money DepositPerformance guarantee shall stand forfeited The earnest money of unsuccessful bidders shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money

4 Opening of the Tender

The Part I of tender will be opened electronically at HRMD 1st floor 6 Sansad Marg Reserve Bank of India New Delhi The Price Bid of only those bidders will be opened who are found eligible after the scrutiny of Part I and also meet the minimum criteria as listed out at evaluation criteria as detailed in para 17 of the Tender Document lsquoEvaluation Criteria The date of opening of Part II will be intimated to all the eligible

12

bidders through email The authorised representatives of bidders are required to be present during the opening of Part II of the tender

5 Scope of work and guidelines to be followed by the vendor for providing cars to the Reserve Bank of India (Bank)

(i) Condition of Vehicle and amenities to be provided to the guest in the vehicle

(a) The vendor shall ensure that the model of the cars provided are not to be more than 3 years old Normally as per the Bankrsquos practice cars more than three years old are not accepted for deployment but due to the COVID-19 scenario and considering that the business in the travel sector has been very low resulting in low wear and tear vehicles with registration not prior to 01042017 will be accepted as a special case only for the first year of empanelment

(b) All vehicles should be GPS enabled and in good and proper condition with neat and clean upholstery etc

(c) Providing air-conditioned cars (with drivers) as and when requisitioned by the Bank by an official authorized by the Bank

(d) The vehicles should be provided with (i) one English or Hindi daily and one financial newspaper (ii) Two bottles of branded mineral water of 500 ml each (Bislery Kinley Aquafina Catch or equivalent) (iii) face tissue papers in casepouch (iv) umbrella and first-aid box (v) fire-extinguisher (vi) two disposable face masks in sealed packet cover (vii) alcohol-based hand sanitiser (minimum 70 alcohol) (viii) mobile charger No extra charges will be paid for the above amenities

(e) The vendor must be able to provide vehicles having valid taxi permits (local amp all India) and other statutory clearances The vendor bidding firmcompany shall ensure that during the tenure of the agreement the cars provided by himthem areremain registered under Motor Vehicle Act 1988 The agencies should be registered under Shop amp Establishment Act and have necessary certificate to run tour amp travel services All the cars deployed by the contractor for duty with the Bankrsquos guestsofficials should be of commercial nature ie they must be registered with the RTO as a commercial vehicle Documentary evidence of Taxi permits shall be provided to RBI as and when demanded

(f) Adhoc sub-contracting of vehicles should not be done

(g) All protocol as prescribed by CentralState governmentsAuthorities with respect to COVID-19 pandemic safety measures must be adhered to strictly

13

(ii) Conduct behaviour and other conditions for the drivers

(a) The driver must carry a placard depicting particulars of the arriving guest officer of the Bank and be present to receive the guests at the exit point from Airport

(b) The drivers deployed should have good moral character and reasonable experience of driving and should be well groomed and be able to converse in English and Hindi

(c) The driver should be medically fit The driver should always maintain proper hygiene and necessary protocol regarding COVID 19 precautions The generally accepted instructions regarding COVID 19 precautions issued from time to time and as advised by Bank guest traveller may also be strictly adhered to by the driver

(d) The driver must report for duty at specified place and time in neat and clean uniform

(e) The driver must always be available with the car once he has reported to the guestuser officer of the Bank and the driver must comply with the orders given by the authorized officers of the Bank and must also observe the rules and regulations of the Bank regarding safety and security

(f) The driversemployees engaged by the vendor shall abide by the instructions given by the security officersguards of the Bank and vehiclespersons will have to undergo security check as and when required

(g) The driver deployed by the contactor should carry a valid driving licence when on duty which should be produced by him if demanded by traffic personnel Renewal of his driving licence from time to time and Police verification will be the responsibility of the contactor

(h) All the papers viz insurance registration road tax pollution control certificates permits valid license etc related to each vehicle should be readily available in each of the vehicles with drivers All the vehicles should have valid High Security Registration Plates with proper stickers

(i) The persons engaged by the vendor will be the employees of the vendor and neither the vendor nor his employees shall have any right to claim any employment in the Bank

(j) The employees of the vendor should be paid at least the minimum wages under the Minimum Wages Act 1948 amp rules made thereunder Besides the employees should be given Employees Provident Fund as per EPF Act 1952 Bonus and or dividends as per Payment of Bonus Act 1965 and ESI under ESI Act as applicable In the absence of ESI the vendor should undertake the liability under the coverage of Insurance such as Workmenrsquos

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

6

B) System Requirements

i) Windows XP-SP3 amp aboveWindows 7 Operating System

ii) IE-7 and above Internet browser

iii) Signing type digital signature

iv) JRE 7 update 9 and above software to be downloaded and installed in the system

To disable ldquoProtected Moderdquo for DSC to appear in the signer box following settings may be applied

bullTools =gt Internet Options =gtSecurity =gt Disable protected Mode If enabled- ie Remove the tick from the tick box mentioning ldquoEnable Protected Moderdquo

Other Settings

bullTools =gt Internet Options =gt General =gt Click on Settings under ldquobrowsing history Delete Browsing Historyrdquo =gt Temporary Internet Files =gt Activate ldquoEvery time I Visit the Webpagerdquo

To enable ALL active X controls and disable lsquouse pop up blockerrsquo under Toolsrarr Internet Optionsrarr custom level (Please run IE settings from the page wwwmstcecommercecom once)

For more details vendor may refer to the Vendor Guide and FAQ available at wwwmstcecommercecomeprochome

C) Process of E-tender

1 The Technical Bid and the Financial Bid shall have to be submitted online at wwwmstcecommercecomeprochomerbi Tenders will be opened electronically on specified date and time as given in the tender

2 All entries in the tender should be entered in online Technical amp Financial formats without any ambiguity

3 Special Note towards Transaction fee

The contractors shall pay the transaction fee using ldquoTransaction Fee Paymentrdquo Link under ldquoMy Menurdquo in the vendor login The contractors have to select the particular tender from the event dropdown box The vendor shall have the facility of making the payment either through NEFT or Online Payment On selecting NEFT the vendor shall generate a challan by filling up a form The vendor shall remit the transaction fee amount as per the details printed on the challan without making change in the same On selecting Online Payment the vendor shall have the provision of making payment using its Credit Debit Card Net Banking Once the payment gets credited to MSTCrsquos designated bank account the transaction fee shall be auto authorized and the vendor shall be receiving a system generated mail

7

Transaction fee is non-refundable

A vendor will not have the access to online e-tender without making the payment towards transaction fee

NOTE Bidders are advised to remit the transaction fee well in advance before the closing time of the event so as to give themselves sufficient time to submit the bid

4 Information about tenders corrigendum uploaded shall be sent by email only during the process till finalization of tender Hence the contractors are required to ensure that their corporate email-id provided is valid and updated at the time of registration of vendor with MSTC Contractors are also requested to ensure validity of their DSC (Digital Signature Certificate)

5 E-tender cannot be accessed after the due date and time mentioned in the notice inviting e-tender

6 Bidding in E-tender

a) Vendor(s) need to submit necessary Earnest Money Deposit (EMD) and Transaction fees (if any) to be eligible to bid online in the e-tender Transaction fees is non- refundable No interest will be paid on EMD EMD of the unsuccessful vendor(s) will be refunded by the tender inviting authority

b) The process involves Electronic Bidding for submission of Technical and Financial Bid

c) The vendor(s) who have submitted transaction fee can only submit their Technical Bid and Financial Bid through internet in MSTC website wwwmstcecommercecom rarr e-procurement rarrPSUGovt deptsrarr Login under RBIrarrMy menurarr Auction Floor Managerrarr live event rarrSelection of the live event

d) The vendor should allow running JAVA application This exercise has to be done immediately after opening of Bid floor Then they have to fill up Common termsCommercial specification and save the same After that click on the Technical bid If this application is not run then the vendor will not be able to savesubmit his Technical bid

e) After filling the Technical Bid vendor should click lsquosaversquo for recording their Technical Bid Once the same is done the Financial Bid link becomes active and the same has to be filled up and then vendor should click on ldquosaverdquo to record their Financial Bid Once both the Technical Bid amp Financial Bid have been saved the contractors can click on the ldquoFinal submissionrdquo button to register their Bid

f) Contractors are instructed to use lsquoAttach Docrsquo button to upload documents Multiple documents can be uploaded

g) In all cases vendor should use their own ID and Password along with Digital Signature at the time of submission of their bid

h) During the entire e-tender process the contractors will remain completely anonymous to one another and also to everybody else

8

i) The e-tender floor shall remain open from the pre-announced date amp time and for as much duration as mentioned above

j) All electronic bids submitted during the e-tender process shall be legally binding on the vendor Any bid will be considered as the valid bid offered by that vendor and acceptance of the same by the Bank will form a binding contract between the Bank and the vendor for execution of supply

k) It is mandatory that all the bids are submitted with digital signature certificate otherwise the same will not be accepted by the system

l) The Bank reserves the right to cancel or reject or accept or withdraw or extend the tender in full or part as the case may be without assigning any reason thereof

m) No deviation of the terms and conditions of the tender document is acceptable Submission of bid in the e-tender floor by any vendor confirms his acceptance of terms amp conditions for the tender

7 Any order resulting from this tender shall be governed by the terms and conditions mentioned therein

8 No deviation from the technical and financial terms amp conditions are allowed

9 The Bank reserves the right to cancel this e-tender or extend the due date of receipt of bid(s) without assigning any reason thereof

10 Contractors are requested to read the vendor guide and see the video in the page wwwmstcecommercecomeprochome to familiarize with the system before bidding

9

RESERVE BANK OF INDIA HUMAN RESOURCE MANAGEMENT DEPARTMENT

6 SANSAD MARG New Delhi-110001

E-tender for inviting applications from Registered Car HiringTaxi Operator AgenciesCompanies for Empanelment

Reserve Bank of India New Delhi (hereinafter called ldquothe Bankrdquo) intends to empanel

(three or more) highly reputed and capable Car Hiring AgenciesCompanies for the

purpose of hiring cars on call basis as per requirements The panel is expected to

remain operational for a period of three years subject to satisfactory performance

The tenderers should submit their proposal as per the instructions regarding E-

Tender along with all supporting documents complete in all respects on or before

1100 am of 01032021 Tenderers shall submit e-tender proposal along with

refundable EMD of ₹200000 (Rupees Two Lacs only) complete in all respect as

per the prescribed format

The Part-I (Technical Bid) will be opened electronically on 01032021 at 0300 PM at HRMD Reserve Bank of India New Delhi In the event of any date indicated

above being declared a Holiday the next working day shall become operative for the

respective purpose mentioned herein

Tender document can be downloaded from website wwwrbiorgin and

wwwmstcecommercecom Any amendment(s) corrigendum clarifications with

respect to this tender shall be uploaded on the website e-portal only The tenderer

should regularly check the above website e-portal for any Amendment Corrigendum

Clarification on the above website

Regional Director

New Delhi

10

TENDER DOCUMENT ANNEXURE 1

Annex A

E-tenders are invited from reputed car hiring agencies companies taxi operators who satisfy the eligibility criteria for empanelment of 3 or more agencies The panel is expected to remain operational for a period of three years subject to satisfactory performance All details in the tender and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

1 Eligibility criteria

(i) The tendering firmscompany should have provided been providing car hire services to at least three Governmentpublic sector undertakingsbanksMNCs etc on call hire basis for at least 1 year during last three years (attach experience certificate as per ldquoAnnex Drdquo)

(ii) (a) The tendering firmscompany should have an annual turnover of more than Rs 12 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

OR

(ii) (b) The tendering firmscompany should have minimum fleet of 20(twenty) cars owned by or at disposal of the agency comprising of the following cars Maruti Dzire Toyota Etios Honda Amaze Hyundai Xcent Nissan Sunny Honda City Toyota Yaris Maruti Ciaz Toyota Innova Crysta Toyota Corolla Altis (attach copies of Registration Certificates books) In case of cars stated to be at disposal of the agency the bidder must provide relevant documents (agreements with car owners) along with copies of RC and the decision of RBI on adequacy of such documentation and admissibility of such vehicles under eligibility criteria would be final The vehicles must have valid taxi permits and should also be registered as commercial vehicles

AND

The tendering firmscompany should have an annual turnover of not less than Rs3 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

(iii) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

ie not on monthly annual quarterly hire basis

11

(iv) The tendering firmscompany should have own office in Delhi (attach documentary proof)

(v) The tendering firmscompany should have a current account in a scheduled commercial bank for effecting payments

2 Instructions Terms and Conditions

(i) The Tender shall be prepared in two parts viz Part I containing terms conditions and detailed scope of work and Part II price bid only The tender should be complete in all respects with all attachmentsenclosuresannexures Incomplete forms or without proper documentary evidence etc (as advised) will be out-rightly and summarily rejected by the Bank

(ii) The interested agencies may attend the pre-bid meeting to be held at 0230 PM on 22022021 at Reserve Bank of India HRMD 1ST Floor 6 Sansad Marg New Delhi

3 Earnest Money Deposit Performance Guarantee

(i) The Tender Application must be submitted together with details of proof of deposit of ₹2 00000 (Rupees Two Lacs Only) towards Earnest Money Deposit (EMD) without which applications will be rejected EMD will not carry any interest In case of the successful bidder the EMD will be retained as Performance Guarantee The Performance Guarantee amount will be refunded to the empaneled contractors after the termination of the contract and submission of certificate by the contractors that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded after deduction of claims of the Bank against the vendor if any

The details for deposit of EMD through NEFT is given below-

Ac Name NEFT-INWARD RECEIVED

Ac Number 186003001

IFS Code RBIS0NDPA01

Note- Please read 5th and 10th letter of IFS Code as ldquoZerordquo If the successful bidder refuses to sign enter into agreement subsequently Earnest Money DepositPerformance guarantee shall stand forfeited The earnest money of unsuccessful bidders shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money

4 Opening of the Tender

The Part I of tender will be opened electronically at HRMD 1st floor 6 Sansad Marg Reserve Bank of India New Delhi The Price Bid of only those bidders will be opened who are found eligible after the scrutiny of Part I and also meet the minimum criteria as listed out at evaluation criteria as detailed in para 17 of the Tender Document lsquoEvaluation Criteria The date of opening of Part II will be intimated to all the eligible

12

bidders through email The authorised representatives of bidders are required to be present during the opening of Part II of the tender

5 Scope of work and guidelines to be followed by the vendor for providing cars to the Reserve Bank of India (Bank)

(i) Condition of Vehicle and amenities to be provided to the guest in the vehicle

(a) The vendor shall ensure that the model of the cars provided are not to be more than 3 years old Normally as per the Bankrsquos practice cars more than three years old are not accepted for deployment but due to the COVID-19 scenario and considering that the business in the travel sector has been very low resulting in low wear and tear vehicles with registration not prior to 01042017 will be accepted as a special case only for the first year of empanelment

(b) All vehicles should be GPS enabled and in good and proper condition with neat and clean upholstery etc

(c) Providing air-conditioned cars (with drivers) as and when requisitioned by the Bank by an official authorized by the Bank

(d) The vehicles should be provided with (i) one English or Hindi daily and one financial newspaper (ii) Two bottles of branded mineral water of 500 ml each (Bislery Kinley Aquafina Catch or equivalent) (iii) face tissue papers in casepouch (iv) umbrella and first-aid box (v) fire-extinguisher (vi) two disposable face masks in sealed packet cover (vii) alcohol-based hand sanitiser (minimum 70 alcohol) (viii) mobile charger No extra charges will be paid for the above amenities

(e) The vendor must be able to provide vehicles having valid taxi permits (local amp all India) and other statutory clearances The vendor bidding firmcompany shall ensure that during the tenure of the agreement the cars provided by himthem areremain registered under Motor Vehicle Act 1988 The agencies should be registered under Shop amp Establishment Act and have necessary certificate to run tour amp travel services All the cars deployed by the contractor for duty with the Bankrsquos guestsofficials should be of commercial nature ie they must be registered with the RTO as a commercial vehicle Documentary evidence of Taxi permits shall be provided to RBI as and when demanded

(f) Adhoc sub-contracting of vehicles should not be done

(g) All protocol as prescribed by CentralState governmentsAuthorities with respect to COVID-19 pandemic safety measures must be adhered to strictly

13

(ii) Conduct behaviour and other conditions for the drivers

(a) The driver must carry a placard depicting particulars of the arriving guest officer of the Bank and be present to receive the guests at the exit point from Airport

(b) The drivers deployed should have good moral character and reasonable experience of driving and should be well groomed and be able to converse in English and Hindi

(c) The driver should be medically fit The driver should always maintain proper hygiene and necessary protocol regarding COVID 19 precautions The generally accepted instructions regarding COVID 19 precautions issued from time to time and as advised by Bank guest traveller may also be strictly adhered to by the driver

(d) The driver must report for duty at specified place and time in neat and clean uniform

(e) The driver must always be available with the car once he has reported to the guestuser officer of the Bank and the driver must comply with the orders given by the authorized officers of the Bank and must also observe the rules and regulations of the Bank regarding safety and security

(f) The driversemployees engaged by the vendor shall abide by the instructions given by the security officersguards of the Bank and vehiclespersons will have to undergo security check as and when required

(g) The driver deployed by the contactor should carry a valid driving licence when on duty which should be produced by him if demanded by traffic personnel Renewal of his driving licence from time to time and Police verification will be the responsibility of the contactor

(h) All the papers viz insurance registration road tax pollution control certificates permits valid license etc related to each vehicle should be readily available in each of the vehicles with drivers All the vehicles should have valid High Security Registration Plates with proper stickers

(i) The persons engaged by the vendor will be the employees of the vendor and neither the vendor nor his employees shall have any right to claim any employment in the Bank

(j) The employees of the vendor should be paid at least the minimum wages under the Minimum Wages Act 1948 amp rules made thereunder Besides the employees should be given Employees Provident Fund as per EPF Act 1952 Bonus and or dividends as per Payment of Bonus Act 1965 and ESI under ESI Act as applicable In the absence of ESI the vendor should undertake the liability under the coverage of Insurance such as Workmenrsquos

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

7

Transaction fee is non-refundable

A vendor will not have the access to online e-tender without making the payment towards transaction fee

NOTE Bidders are advised to remit the transaction fee well in advance before the closing time of the event so as to give themselves sufficient time to submit the bid

4 Information about tenders corrigendum uploaded shall be sent by email only during the process till finalization of tender Hence the contractors are required to ensure that their corporate email-id provided is valid and updated at the time of registration of vendor with MSTC Contractors are also requested to ensure validity of their DSC (Digital Signature Certificate)

5 E-tender cannot be accessed after the due date and time mentioned in the notice inviting e-tender

6 Bidding in E-tender

a) Vendor(s) need to submit necessary Earnest Money Deposit (EMD) and Transaction fees (if any) to be eligible to bid online in the e-tender Transaction fees is non- refundable No interest will be paid on EMD EMD of the unsuccessful vendor(s) will be refunded by the tender inviting authority

b) The process involves Electronic Bidding for submission of Technical and Financial Bid

c) The vendor(s) who have submitted transaction fee can only submit their Technical Bid and Financial Bid through internet in MSTC website wwwmstcecommercecom rarr e-procurement rarrPSUGovt deptsrarr Login under RBIrarrMy menurarr Auction Floor Managerrarr live event rarrSelection of the live event

d) The vendor should allow running JAVA application This exercise has to be done immediately after opening of Bid floor Then they have to fill up Common termsCommercial specification and save the same After that click on the Technical bid If this application is not run then the vendor will not be able to savesubmit his Technical bid

e) After filling the Technical Bid vendor should click lsquosaversquo for recording their Technical Bid Once the same is done the Financial Bid link becomes active and the same has to be filled up and then vendor should click on ldquosaverdquo to record their Financial Bid Once both the Technical Bid amp Financial Bid have been saved the contractors can click on the ldquoFinal submissionrdquo button to register their Bid

f) Contractors are instructed to use lsquoAttach Docrsquo button to upload documents Multiple documents can be uploaded

g) In all cases vendor should use their own ID and Password along with Digital Signature at the time of submission of their bid

h) During the entire e-tender process the contractors will remain completely anonymous to one another and also to everybody else

8

i) The e-tender floor shall remain open from the pre-announced date amp time and for as much duration as mentioned above

j) All electronic bids submitted during the e-tender process shall be legally binding on the vendor Any bid will be considered as the valid bid offered by that vendor and acceptance of the same by the Bank will form a binding contract between the Bank and the vendor for execution of supply

k) It is mandatory that all the bids are submitted with digital signature certificate otherwise the same will not be accepted by the system

l) The Bank reserves the right to cancel or reject or accept or withdraw or extend the tender in full or part as the case may be without assigning any reason thereof

m) No deviation of the terms and conditions of the tender document is acceptable Submission of bid in the e-tender floor by any vendor confirms his acceptance of terms amp conditions for the tender

7 Any order resulting from this tender shall be governed by the terms and conditions mentioned therein

8 No deviation from the technical and financial terms amp conditions are allowed

9 The Bank reserves the right to cancel this e-tender or extend the due date of receipt of bid(s) without assigning any reason thereof

10 Contractors are requested to read the vendor guide and see the video in the page wwwmstcecommercecomeprochome to familiarize with the system before bidding

9

RESERVE BANK OF INDIA HUMAN RESOURCE MANAGEMENT DEPARTMENT

6 SANSAD MARG New Delhi-110001

E-tender for inviting applications from Registered Car HiringTaxi Operator AgenciesCompanies for Empanelment

Reserve Bank of India New Delhi (hereinafter called ldquothe Bankrdquo) intends to empanel

(three or more) highly reputed and capable Car Hiring AgenciesCompanies for the

purpose of hiring cars on call basis as per requirements The panel is expected to

remain operational for a period of three years subject to satisfactory performance

The tenderers should submit their proposal as per the instructions regarding E-

Tender along with all supporting documents complete in all respects on or before

1100 am of 01032021 Tenderers shall submit e-tender proposal along with

refundable EMD of ₹200000 (Rupees Two Lacs only) complete in all respect as

per the prescribed format

The Part-I (Technical Bid) will be opened electronically on 01032021 at 0300 PM at HRMD Reserve Bank of India New Delhi In the event of any date indicated

above being declared a Holiday the next working day shall become operative for the

respective purpose mentioned herein

Tender document can be downloaded from website wwwrbiorgin and

wwwmstcecommercecom Any amendment(s) corrigendum clarifications with

respect to this tender shall be uploaded on the website e-portal only The tenderer

should regularly check the above website e-portal for any Amendment Corrigendum

Clarification on the above website

Regional Director

New Delhi

10

TENDER DOCUMENT ANNEXURE 1

Annex A

E-tenders are invited from reputed car hiring agencies companies taxi operators who satisfy the eligibility criteria for empanelment of 3 or more agencies The panel is expected to remain operational for a period of three years subject to satisfactory performance All details in the tender and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

1 Eligibility criteria

(i) The tendering firmscompany should have provided been providing car hire services to at least three Governmentpublic sector undertakingsbanksMNCs etc on call hire basis for at least 1 year during last three years (attach experience certificate as per ldquoAnnex Drdquo)

(ii) (a) The tendering firmscompany should have an annual turnover of more than Rs 12 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

OR

(ii) (b) The tendering firmscompany should have minimum fleet of 20(twenty) cars owned by or at disposal of the agency comprising of the following cars Maruti Dzire Toyota Etios Honda Amaze Hyundai Xcent Nissan Sunny Honda City Toyota Yaris Maruti Ciaz Toyota Innova Crysta Toyota Corolla Altis (attach copies of Registration Certificates books) In case of cars stated to be at disposal of the agency the bidder must provide relevant documents (agreements with car owners) along with copies of RC and the decision of RBI on adequacy of such documentation and admissibility of such vehicles under eligibility criteria would be final The vehicles must have valid taxi permits and should also be registered as commercial vehicles

AND

The tendering firmscompany should have an annual turnover of not less than Rs3 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

(iii) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

ie not on monthly annual quarterly hire basis

11

(iv) The tendering firmscompany should have own office in Delhi (attach documentary proof)

(v) The tendering firmscompany should have a current account in a scheduled commercial bank for effecting payments

2 Instructions Terms and Conditions

(i) The Tender shall be prepared in two parts viz Part I containing terms conditions and detailed scope of work and Part II price bid only The tender should be complete in all respects with all attachmentsenclosuresannexures Incomplete forms or without proper documentary evidence etc (as advised) will be out-rightly and summarily rejected by the Bank

(ii) The interested agencies may attend the pre-bid meeting to be held at 0230 PM on 22022021 at Reserve Bank of India HRMD 1ST Floor 6 Sansad Marg New Delhi

3 Earnest Money Deposit Performance Guarantee

(i) The Tender Application must be submitted together with details of proof of deposit of ₹2 00000 (Rupees Two Lacs Only) towards Earnest Money Deposit (EMD) without which applications will be rejected EMD will not carry any interest In case of the successful bidder the EMD will be retained as Performance Guarantee The Performance Guarantee amount will be refunded to the empaneled contractors after the termination of the contract and submission of certificate by the contractors that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded after deduction of claims of the Bank against the vendor if any

The details for deposit of EMD through NEFT is given below-

Ac Name NEFT-INWARD RECEIVED

Ac Number 186003001

IFS Code RBIS0NDPA01

Note- Please read 5th and 10th letter of IFS Code as ldquoZerordquo If the successful bidder refuses to sign enter into agreement subsequently Earnest Money DepositPerformance guarantee shall stand forfeited The earnest money of unsuccessful bidders shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money

4 Opening of the Tender

The Part I of tender will be opened electronically at HRMD 1st floor 6 Sansad Marg Reserve Bank of India New Delhi The Price Bid of only those bidders will be opened who are found eligible after the scrutiny of Part I and also meet the minimum criteria as listed out at evaluation criteria as detailed in para 17 of the Tender Document lsquoEvaluation Criteria The date of opening of Part II will be intimated to all the eligible

12

bidders through email The authorised representatives of bidders are required to be present during the opening of Part II of the tender

5 Scope of work and guidelines to be followed by the vendor for providing cars to the Reserve Bank of India (Bank)

(i) Condition of Vehicle and amenities to be provided to the guest in the vehicle

(a) The vendor shall ensure that the model of the cars provided are not to be more than 3 years old Normally as per the Bankrsquos practice cars more than three years old are not accepted for deployment but due to the COVID-19 scenario and considering that the business in the travel sector has been very low resulting in low wear and tear vehicles with registration not prior to 01042017 will be accepted as a special case only for the first year of empanelment

(b) All vehicles should be GPS enabled and in good and proper condition with neat and clean upholstery etc

(c) Providing air-conditioned cars (with drivers) as and when requisitioned by the Bank by an official authorized by the Bank

(d) The vehicles should be provided with (i) one English or Hindi daily and one financial newspaper (ii) Two bottles of branded mineral water of 500 ml each (Bislery Kinley Aquafina Catch or equivalent) (iii) face tissue papers in casepouch (iv) umbrella and first-aid box (v) fire-extinguisher (vi) two disposable face masks in sealed packet cover (vii) alcohol-based hand sanitiser (minimum 70 alcohol) (viii) mobile charger No extra charges will be paid for the above amenities

(e) The vendor must be able to provide vehicles having valid taxi permits (local amp all India) and other statutory clearances The vendor bidding firmcompany shall ensure that during the tenure of the agreement the cars provided by himthem areremain registered under Motor Vehicle Act 1988 The agencies should be registered under Shop amp Establishment Act and have necessary certificate to run tour amp travel services All the cars deployed by the contractor for duty with the Bankrsquos guestsofficials should be of commercial nature ie they must be registered with the RTO as a commercial vehicle Documentary evidence of Taxi permits shall be provided to RBI as and when demanded

(f) Adhoc sub-contracting of vehicles should not be done

(g) All protocol as prescribed by CentralState governmentsAuthorities with respect to COVID-19 pandemic safety measures must be adhered to strictly

13

(ii) Conduct behaviour and other conditions for the drivers

(a) The driver must carry a placard depicting particulars of the arriving guest officer of the Bank and be present to receive the guests at the exit point from Airport

(b) The drivers deployed should have good moral character and reasonable experience of driving and should be well groomed and be able to converse in English and Hindi

(c) The driver should be medically fit The driver should always maintain proper hygiene and necessary protocol regarding COVID 19 precautions The generally accepted instructions regarding COVID 19 precautions issued from time to time and as advised by Bank guest traveller may also be strictly adhered to by the driver

(d) The driver must report for duty at specified place and time in neat and clean uniform

(e) The driver must always be available with the car once he has reported to the guestuser officer of the Bank and the driver must comply with the orders given by the authorized officers of the Bank and must also observe the rules and regulations of the Bank regarding safety and security

(f) The driversemployees engaged by the vendor shall abide by the instructions given by the security officersguards of the Bank and vehiclespersons will have to undergo security check as and when required

(g) The driver deployed by the contactor should carry a valid driving licence when on duty which should be produced by him if demanded by traffic personnel Renewal of his driving licence from time to time and Police verification will be the responsibility of the contactor

(h) All the papers viz insurance registration road tax pollution control certificates permits valid license etc related to each vehicle should be readily available in each of the vehicles with drivers All the vehicles should have valid High Security Registration Plates with proper stickers

(i) The persons engaged by the vendor will be the employees of the vendor and neither the vendor nor his employees shall have any right to claim any employment in the Bank

(j) The employees of the vendor should be paid at least the minimum wages under the Minimum Wages Act 1948 amp rules made thereunder Besides the employees should be given Employees Provident Fund as per EPF Act 1952 Bonus and or dividends as per Payment of Bonus Act 1965 and ESI under ESI Act as applicable In the absence of ESI the vendor should undertake the liability under the coverage of Insurance such as Workmenrsquos

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

8

i) The e-tender floor shall remain open from the pre-announced date amp time and for as much duration as mentioned above

j) All electronic bids submitted during the e-tender process shall be legally binding on the vendor Any bid will be considered as the valid bid offered by that vendor and acceptance of the same by the Bank will form a binding contract between the Bank and the vendor for execution of supply

k) It is mandatory that all the bids are submitted with digital signature certificate otherwise the same will not be accepted by the system

l) The Bank reserves the right to cancel or reject or accept or withdraw or extend the tender in full or part as the case may be without assigning any reason thereof

m) No deviation of the terms and conditions of the tender document is acceptable Submission of bid in the e-tender floor by any vendor confirms his acceptance of terms amp conditions for the tender

7 Any order resulting from this tender shall be governed by the terms and conditions mentioned therein

8 No deviation from the technical and financial terms amp conditions are allowed

9 The Bank reserves the right to cancel this e-tender or extend the due date of receipt of bid(s) without assigning any reason thereof

10 Contractors are requested to read the vendor guide and see the video in the page wwwmstcecommercecomeprochome to familiarize with the system before bidding

9

RESERVE BANK OF INDIA HUMAN RESOURCE MANAGEMENT DEPARTMENT

6 SANSAD MARG New Delhi-110001

E-tender for inviting applications from Registered Car HiringTaxi Operator AgenciesCompanies for Empanelment

Reserve Bank of India New Delhi (hereinafter called ldquothe Bankrdquo) intends to empanel

(three or more) highly reputed and capable Car Hiring AgenciesCompanies for the

purpose of hiring cars on call basis as per requirements The panel is expected to

remain operational for a period of three years subject to satisfactory performance

The tenderers should submit their proposal as per the instructions regarding E-

Tender along with all supporting documents complete in all respects on or before

1100 am of 01032021 Tenderers shall submit e-tender proposal along with

refundable EMD of ₹200000 (Rupees Two Lacs only) complete in all respect as

per the prescribed format

The Part-I (Technical Bid) will be opened electronically on 01032021 at 0300 PM at HRMD Reserve Bank of India New Delhi In the event of any date indicated

above being declared a Holiday the next working day shall become operative for the

respective purpose mentioned herein

Tender document can be downloaded from website wwwrbiorgin and

wwwmstcecommercecom Any amendment(s) corrigendum clarifications with

respect to this tender shall be uploaded on the website e-portal only The tenderer

should regularly check the above website e-portal for any Amendment Corrigendum

Clarification on the above website

Regional Director

New Delhi

10

TENDER DOCUMENT ANNEXURE 1

Annex A

E-tenders are invited from reputed car hiring agencies companies taxi operators who satisfy the eligibility criteria for empanelment of 3 or more agencies The panel is expected to remain operational for a period of three years subject to satisfactory performance All details in the tender and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

1 Eligibility criteria

(i) The tendering firmscompany should have provided been providing car hire services to at least three Governmentpublic sector undertakingsbanksMNCs etc on call hire basis for at least 1 year during last three years (attach experience certificate as per ldquoAnnex Drdquo)

(ii) (a) The tendering firmscompany should have an annual turnover of more than Rs 12 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

OR

(ii) (b) The tendering firmscompany should have minimum fleet of 20(twenty) cars owned by or at disposal of the agency comprising of the following cars Maruti Dzire Toyota Etios Honda Amaze Hyundai Xcent Nissan Sunny Honda City Toyota Yaris Maruti Ciaz Toyota Innova Crysta Toyota Corolla Altis (attach copies of Registration Certificates books) In case of cars stated to be at disposal of the agency the bidder must provide relevant documents (agreements with car owners) along with copies of RC and the decision of RBI on adequacy of such documentation and admissibility of such vehicles under eligibility criteria would be final The vehicles must have valid taxi permits and should also be registered as commercial vehicles

AND

The tendering firmscompany should have an annual turnover of not less than Rs3 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

(iii) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

ie not on monthly annual quarterly hire basis

11

(iv) The tendering firmscompany should have own office in Delhi (attach documentary proof)

(v) The tendering firmscompany should have a current account in a scheduled commercial bank for effecting payments

2 Instructions Terms and Conditions

(i) The Tender shall be prepared in two parts viz Part I containing terms conditions and detailed scope of work and Part II price bid only The tender should be complete in all respects with all attachmentsenclosuresannexures Incomplete forms or without proper documentary evidence etc (as advised) will be out-rightly and summarily rejected by the Bank

(ii) The interested agencies may attend the pre-bid meeting to be held at 0230 PM on 22022021 at Reserve Bank of India HRMD 1ST Floor 6 Sansad Marg New Delhi

3 Earnest Money Deposit Performance Guarantee

(i) The Tender Application must be submitted together with details of proof of deposit of ₹2 00000 (Rupees Two Lacs Only) towards Earnest Money Deposit (EMD) without which applications will be rejected EMD will not carry any interest In case of the successful bidder the EMD will be retained as Performance Guarantee The Performance Guarantee amount will be refunded to the empaneled contractors after the termination of the contract and submission of certificate by the contractors that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded after deduction of claims of the Bank against the vendor if any

The details for deposit of EMD through NEFT is given below-

Ac Name NEFT-INWARD RECEIVED

Ac Number 186003001

IFS Code RBIS0NDPA01

Note- Please read 5th and 10th letter of IFS Code as ldquoZerordquo If the successful bidder refuses to sign enter into agreement subsequently Earnest Money DepositPerformance guarantee shall stand forfeited The earnest money of unsuccessful bidders shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money

4 Opening of the Tender

The Part I of tender will be opened electronically at HRMD 1st floor 6 Sansad Marg Reserve Bank of India New Delhi The Price Bid of only those bidders will be opened who are found eligible after the scrutiny of Part I and also meet the minimum criteria as listed out at evaluation criteria as detailed in para 17 of the Tender Document lsquoEvaluation Criteria The date of opening of Part II will be intimated to all the eligible

12

bidders through email The authorised representatives of bidders are required to be present during the opening of Part II of the tender

5 Scope of work and guidelines to be followed by the vendor for providing cars to the Reserve Bank of India (Bank)

(i) Condition of Vehicle and amenities to be provided to the guest in the vehicle

(a) The vendor shall ensure that the model of the cars provided are not to be more than 3 years old Normally as per the Bankrsquos practice cars more than three years old are not accepted for deployment but due to the COVID-19 scenario and considering that the business in the travel sector has been very low resulting in low wear and tear vehicles with registration not prior to 01042017 will be accepted as a special case only for the first year of empanelment

(b) All vehicles should be GPS enabled and in good and proper condition with neat and clean upholstery etc

(c) Providing air-conditioned cars (with drivers) as and when requisitioned by the Bank by an official authorized by the Bank

(d) The vehicles should be provided with (i) one English or Hindi daily and one financial newspaper (ii) Two bottles of branded mineral water of 500 ml each (Bislery Kinley Aquafina Catch or equivalent) (iii) face tissue papers in casepouch (iv) umbrella and first-aid box (v) fire-extinguisher (vi) two disposable face masks in sealed packet cover (vii) alcohol-based hand sanitiser (minimum 70 alcohol) (viii) mobile charger No extra charges will be paid for the above amenities

(e) The vendor must be able to provide vehicles having valid taxi permits (local amp all India) and other statutory clearances The vendor bidding firmcompany shall ensure that during the tenure of the agreement the cars provided by himthem areremain registered under Motor Vehicle Act 1988 The agencies should be registered under Shop amp Establishment Act and have necessary certificate to run tour amp travel services All the cars deployed by the contractor for duty with the Bankrsquos guestsofficials should be of commercial nature ie they must be registered with the RTO as a commercial vehicle Documentary evidence of Taxi permits shall be provided to RBI as and when demanded

(f) Adhoc sub-contracting of vehicles should not be done

(g) All protocol as prescribed by CentralState governmentsAuthorities with respect to COVID-19 pandemic safety measures must be adhered to strictly

13

(ii) Conduct behaviour and other conditions for the drivers

(a) The driver must carry a placard depicting particulars of the arriving guest officer of the Bank and be present to receive the guests at the exit point from Airport

(b) The drivers deployed should have good moral character and reasonable experience of driving and should be well groomed and be able to converse in English and Hindi

(c) The driver should be medically fit The driver should always maintain proper hygiene and necessary protocol regarding COVID 19 precautions The generally accepted instructions regarding COVID 19 precautions issued from time to time and as advised by Bank guest traveller may also be strictly adhered to by the driver

(d) The driver must report for duty at specified place and time in neat and clean uniform

(e) The driver must always be available with the car once he has reported to the guestuser officer of the Bank and the driver must comply with the orders given by the authorized officers of the Bank and must also observe the rules and regulations of the Bank regarding safety and security

(f) The driversemployees engaged by the vendor shall abide by the instructions given by the security officersguards of the Bank and vehiclespersons will have to undergo security check as and when required

(g) The driver deployed by the contactor should carry a valid driving licence when on duty which should be produced by him if demanded by traffic personnel Renewal of his driving licence from time to time and Police verification will be the responsibility of the contactor

(h) All the papers viz insurance registration road tax pollution control certificates permits valid license etc related to each vehicle should be readily available in each of the vehicles with drivers All the vehicles should have valid High Security Registration Plates with proper stickers

(i) The persons engaged by the vendor will be the employees of the vendor and neither the vendor nor his employees shall have any right to claim any employment in the Bank

(j) The employees of the vendor should be paid at least the minimum wages under the Minimum Wages Act 1948 amp rules made thereunder Besides the employees should be given Employees Provident Fund as per EPF Act 1952 Bonus and or dividends as per Payment of Bonus Act 1965 and ESI under ESI Act as applicable In the absence of ESI the vendor should undertake the liability under the coverage of Insurance such as Workmenrsquos

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

9

RESERVE BANK OF INDIA HUMAN RESOURCE MANAGEMENT DEPARTMENT

6 SANSAD MARG New Delhi-110001

E-tender for inviting applications from Registered Car HiringTaxi Operator AgenciesCompanies for Empanelment

Reserve Bank of India New Delhi (hereinafter called ldquothe Bankrdquo) intends to empanel

(three or more) highly reputed and capable Car Hiring AgenciesCompanies for the

purpose of hiring cars on call basis as per requirements The panel is expected to

remain operational for a period of three years subject to satisfactory performance

The tenderers should submit their proposal as per the instructions regarding E-

Tender along with all supporting documents complete in all respects on or before

1100 am of 01032021 Tenderers shall submit e-tender proposal along with

refundable EMD of ₹200000 (Rupees Two Lacs only) complete in all respect as

per the prescribed format

The Part-I (Technical Bid) will be opened electronically on 01032021 at 0300 PM at HRMD Reserve Bank of India New Delhi In the event of any date indicated

above being declared a Holiday the next working day shall become operative for the

respective purpose mentioned herein

Tender document can be downloaded from website wwwrbiorgin and

wwwmstcecommercecom Any amendment(s) corrigendum clarifications with

respect to this tender shall be uploaded on the website e-portal only The tenderer

should regularly check the above website e-portal for any Amendment Corrigendum

Clarification on the above website

Regional Director

New Delhi

10

TENDER DOCUMENT ANNEXURE 1

Annex A

E-tenders are invited from reputed car hiring agencies companies taxi operators who satisfy the eligibility criteria for empanelment of 3 or more agencies The panel is expected to remain operational for a period of three years subject to satisfactory performance All details in the tender and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

1 Eligibility criteria

(i) The tendering firmscompany should have provided been providing car hire services to at least three Governmentpublic sector undertakingsbanksMNCs etc on call hire basis for at least 1 year during last three years (attach experience certificate as per ldquoAnnex Drdquo)

(ii) (a) The tendering firmscompany should have an annual turnover of more than Rs 12 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

OR

(ii) (b) The tendering firmscompany should have minimum fleet of 20(twenty) cars owned by or at disposal of the agency comprising of the following cars Maruti Dzire Toyota Etios Honda Amaze Hyundai Xcent Nissan Sunny Honda City Toyota Yaris Maruti Ciaz Toyota Innova Crysta Toyota Corolla Altis (attach copies of Registration Certificates books) In case of cars stated to be at disposal of the agency the bidder must provide relevant documents (agreements with car owners) along with copies of RC and the decision of RBI on adequacy of such documentation and admissibility of such vehicles under eligibility criteria would be final The vehicles must have valid taxi permits and should also be registered as commercial vehicles

AND

The tendering firmscompany should have an annual turnover of not less than Rs3 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

(iii) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

ie not on monthly annual quarterly hire basis

11

(iv) The tendering firmscompany should have own office in Delhi (attach documentary proof)

(v) The tendering firmscompany should have a current account in a scheduled commercial bank for effecting payments

2 Instructions Terms and Conditions

(i) The Tender shall be prepared in two parts viz Part I containing terms conditions and detailed scope of work and Part II price bid only The tender should be complete in all respects with all attachmentsenclosuresannexures Incomplete forms or without proper documentary evidence etc (as advised) will be out-rightly and summarily rejected by the Bank

(ii) The interested agencies may attend the pre-bid meeting to be held at 0230 PM on 22022021 at Reserve Bank of India HRMD 1ST Floor 6 Sansad Marg New Delhi

3 Earnest Money Deposit Performance Guarantee

(i) The Tender Application must be submitted together with details of proof of deposit of ₹2 00000 (Rupees Two Lacs Only) towards Earnest Money Deposit (EMD) without which applications will be rejected EMD will not carry any interest In case of the successful bidder the EMD will be retained as Performance Guarantee The Performance Guarantee amount will be refunded to the empaneled contractors after the termination of the contract and submission of certificate by the contractors that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded after deduction of claims of the Bank against the vendor if any

The details for deposit of EMD through NEFT is given below-

Ac Name NEFT-INWARD RECEIVED

Ac Number 186003001

IFS Code RBIS0NDPA01

Note- Please read 5th and 10th letter of IFS Code as ldquoZerordquo If the successful bidder refuses to sign enter into agreement subsequently Earnest Money DepositPerformance guarantee shall stand forfeited The earnest money of unsuccessful bidders shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money

4 Opening of the Tender

The Part I of tender will be opened electronically at HRMD 1st floor 6 Sansad Marg Reserve Bank of India New Delhi The Price Bid of only those bidders will be opened who are found eligible after the scrutiny of Part I and also meet the minimum criteria as listed out at evaluation criteria as detailed in para 17 of the Tender Document lsquoEvaluation Criteria The date of opening of Part II will be intimated to all the eligible

12

bidders through email The authorised representatives of bidders are required to be present during the opening of Part II of the tender

5 Scope of work and guidelines to be followed by the vendor for providing cars to the Reserve Bank of India (Bank)

(i) Condition of Vehicle and amenities to be provided to the guest in the vehicle

(a) The vendor shall ensure that the model of the cars provided are not to be more than 3 years old Normally as per the Bankrsquos practice cars more than three years old are not accepted for deployment but due to the COVID-19 scenario and considering that the business in the travel sector has been very low resulting in low wear and tear vehicles with registration not prior to 01042017 will be accepted as a special case only for the first year of empanelment

(b) All vehicles should be GPS enabled and in good and proper condition with neat and clean upholstery etc

(c) Providing air-conditioned cars (with drivers) as and when requisitioned by the Bank by an official authorized by the Bank

(d) The vehicles should be provided with (i) one English or Hindi daily and one financial newspaper (ii) Two bottles of branded mineral water of 500 ml each (Bislery Kinley Aquafina Catch or equivalent) (iii) face tissue papers in casepouch (iv) umbrella and first-aid box (v) fire-extinguisher (vi) two disposable face masks in sealed packet cover (vii) alcohol-based hand sanitiser (minimum 70 alcohol) (viii) mobile charger No extra charges will be paid for the above amenities

(e) The vendor must be able to provide vehicles having valid taxi permits (local amp all India) and other statutory clearances The vendor bidding firmcompany shall ensure that during the tenure of the agreement the cars provided by himthem areremain registered under Motor Vehicle Act 1988 The agencies should be registered under Shop amp Establishment Act and have necessary certificate to run tour amp travel services All the cars deployed by the contractor for duty with the Bankrsquos guestsofficials should be of commercial nature ie they must be registered with the RTO as a commercial vehicle Documentary evidence of Taxi permits shall be provided to RBI as and when demanded

(f) Adhoc sub-contracting of vehicles should not be done

(g) All protocol as prescribed by CentralState governmentsAuthorities with respect to COVID-19 pandemic safety measures must be adhered to strictly

13

(ii) Conduct behaviour and other conditions for the drivers

(a) The driver must carry a placard depicting particulars of the arriving guest officer of the Bank and be present to receive the guests at the exit point from Airport

(b) The drivers deployed should have good moral character and reasonable experience of driving and should be well groomed and be able to converse in English and Hindi

(c) The driver should be medically fit The driver should always maintain proper hygiene and necessary protocol regarding COVID 19 precautions The generally accepted instructions regarding COVID 19 precautions issued from time to time and as advised by Bank guest traveller may also be strictly adhered to by the driver

(d) The driver must report for duty at specified place and time in neat and clean uniform

(e) The driver must always be available with the car once he has reported to the guestuser officer of the Bank and the driver must comply with the orders given by the authorized officers of the Bank and must also observe the rules and regulations of the Bank regarding safety and security

(f) The driversemployees engaged by the vendor shall abide by the instructions given by the security officersguards of the Bank and vehiclespersons will have to undergo security check as and when required

(g) The driver deployed by the contactor should carry a valid driving licence when on duty which should be produced by him if demanded by traffic personnel Renewal of his driving licence from time to time and Police verification will be the responsibility of the contactor

(h) All the papers viz insurance registration road tax pollution control certificates permits valid license etc related to each vehicle should be readily available in each of the vehicles with drivers All the vehicles should have valid High Security Registration Plates with proper stickers

(i) The persons engaged by the vendor will be the employees of the vendor and neither the vendor nor his employees shall have any right to claim any employment in the Bank

(j) The employees of the vendor should be paid at least the minimum wages under the Minimum Wages Act 1948 amp rules made thereunder Besides the employees should be given Employees Provident Fund as per EPF Act 1952 Bonus and or dividends as per Payment of Bonus Act 1965 and ESI under ESI Act as applicable In the absence of ESI the vendor should undertake the liability under the coverage of Insurance such as Workmenrsquos

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

10

TENDER DOCUMENT ANNEXURE 1

Annex A

E-tenders are invited from reputed car hiring agencies companies taxi operators who satisfy the eligibility criteria for empanelment of 3 or more agencies The panel is expected to remain operational for a period of three years subject to satisfactory performance All details in the tender and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

1 Eligibility criteria

(i) The tendering firmscompany should have provided been providing car hire services to at least three Governmentpublic sector undertakingsbanksMNCs etc on call hire basis for at least 1 year during last three years (attach experience certificate as per ldquoAnnex Drdquo)

(ii) (a) The tendering firmscompany should have an annual turnover of more than Rs 12 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

OR

(ii) (b) The tendering firmscompany should have minimum fleet of 20(twenty) cars owned by or at disposal of the agency comprising of the following cars Maruti Dzire Toyota Etios Honda Amaze Hyundai Xcent Nissan Sunny Honda City Toyota Yaris Maruti Ciaz Toyota Innova Crysta Toyota Corolla Altis (attach copies of Registration Certificates books) In case of cars stated to be at disposal of the agency the bidder must provide relevant documents (agreements with car owners) along with copies of RC and the decision of RBI on adequacy of such documentation and admissibility of such vehicles under eligibility criteria would be final The vehicles must have valid taxi permits and should also be registered as commercial vehicles

AND

The tendering firmscompany should have an annual turnover of not less than Rs3 crore in any of the last three financial years ie FY 2017-18 2018-19 2019-20

(iii) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

ie not on monthly annual quarterly hire basis

11

(iv) The tendering firmscompany should have own office in Delhi (attach documentary proof)

(v) The tendering firmscompany should have a current account in a scheduled commercial bank for effecting payments

2 Instructions Terms and Conditions

(i) The Tender shall be prepared in two parts viz Part I containing terms conditions and detailed scope of work and Part II price bid only The tender should be complete in all respects with all attachmentsenclosuresannexures Incomplete forms or without proper documentary evidence etc (as advised) will be out-rightly and summarily rejected by the Bank

(ii) The interested agencies may attend the pre-bid meeting to be held at 0230 PM on 22022021 at Reserve Bank of India HRMD 1ST Floor 6 Sansad Marg New Delhi

3 Earnest Money Deposit Performance Guarantee

(i) The Tender Application must be submitted together with details of proof of deposit of ₹2 00000 (Rupees Two Lacs Only) towards Earnest Money Deposit (EMD) without which applications will be rejected EMD will not carry any interest In case of the successful bidder the EMD will be retained as Performance Guarantee The Performance Guarantee amount will be refunded to the empaneled contractors after the termination of the contract and submission of certificate by the contractors that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded after deduction of claims of the Bank against the vendor if any

The details for deposit of EMD through NEFT is given below-

Ac Name NEFT-INWARD RECEIVED

Ac Number 186003001

IFS Code RBIS0NDPA01

Note- Please read 5th and 10th letter of IFS Code as ldquoZerordquo If the successful bidder refuses to sign enter into agreement subsequently Earnest Money DepositPerformance guarantee shall stand forfeited The earnest money of unsuccessful bidders shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money

4 Opening of the Tender

The Part I of tender will be opened electronically at HRMD 1st floor 6 Sansad Marg Reserve Bank of India New Delhi The Price Bid of only those bidders will be opened who are found eligible after the scrutiny of Part I and also meet the minimum criteria as listed out at evaluation criteria as detailed in para 17 of the Tender Document lsquoEvaluation Criteria The date of opening of Part II will be intimated to all the eligible

12

bidders through email The authorised representatives of bidders are required to be present during the opening of Part II of the tender

5 Scope of work and guidelines to be followed by the vendor for providing cars to the Reserve Bank of India (Bank)

(i) Condition of Vehicle and amenities to be provided to the guest in the vehicle

(a) The vendor shall ensure that the model of the cars provided are not to be more than 3 years old Normally as per the Bankrsquos practice cars more than three years old are not accepted for deployment but due to the COVID-19 scenario and considering that the business in the travel sector has been very low resulting in low wear and tear vehicles with registration not prior to 01042017 will be accepted as a special case only for the first year of empanelment

(b) All vehicles should be GPS enabled and in good and proper condition with neat and clean upholstery etc

(c) Providing air-conditioned cars (with drivers) as and when requisitioned by the Bank by an official authorized by the Bank

(d) The vehicles should be provided with (i) one English or Hindi daily and one financial newspaper (ii) Two bottles of branded mineral water of 500 ml each (Bislery Kinley Aquafina Catch or equivalent) (iii) face tissue papers in casepouch (iv) umbrella and first-aid box (v) fire-extinguisher (vi) two disposable face masks in sealed packet cover (vii) alcohol-based hand sanitiser (minimum 70 alcohol) (viii) mobile charger No extra charges will be paid for the above amenities

(e) The vendor must be able to provide vehicles having valid taxi permits (local amp all India) and other statutory clearances The vendor bidding firmcompany shall ensure that during the tenure of the agreement the cars provided by himthem areremain registered under Motor Vehicle Act 1988 The agencies should be registered under Shop amp Establishment Act and have necessary certificate to run tour amp travel services All the cars deployed by the contractor for duty with the Bankrsquos guestsofficials should be of commercial nature ie they must be registered with the RTO as a commercial vehicle Documentary evidence of Taxi permits shall be provided to RBI as and when demanded

(f) Adhoc sub-contracting of vehicles should not be done

(g) All protocol as prescribed by CentralState governmentsAuthorities with respect to COVID-19 pandemic safety measures must be adhered to strictly

13

(ii) Conduct behaviour and other conditions for the drivers

(a) The driver must carry a placard depicting particulars of the arriving guest officer of the Bank and be present to receive the guests at the exit point from Airport

(b) The drivers deployed should have good moral character and reasonable experience of driving and should be well groomed and be able to converse in English and Hindi

(c) The driver should be medically fit The driver should always maintain proper hygiene and necessary protocol regarding COVID 19 precautions The generally accepted instructions regarding COVID 19 precautions issued from time to time and as advised by Bank guest traveller may also be strictly adhered to by the driver

(d) The driver must report for duty at specified place and time in neat and clean uniform

(e) The driver must always be available with the car once he has reported to the guestuser officer of the Bank and the driver must comply with the orders given by the authorized officers of the Bank and must also observe the rules and regulations of the Bank regarding safety and security

(f) The driversemployees engaged by the vendor shall abide by the instructions given by the security officersguards of the Bank and vehiclespersons will have to undergo security check as and when required

(g) The driver deployed by the contactor should carry a valid driving licence when on duty which should be produced by him if demanded by traffic personnel Renewal of his driving licence from time to time and Police verification will be the responsibility of the contactor

(h) All the papers viz insurance registration road tax pollution control certificates permits valid license etc related to each vehicle should be readily available in each of the vehicles with drivers All the vehicles should have valid High Security Registration Plates with proper stickers

(i) The persons engaged by the vendor will be the employees of the vendor and neither the vendor nor his employees shall have any right to claim any employment in the Bank

(j) The employees of the vendor should be paid at least the minimum wages under the Minimum Wages Act 1948 amp rules made thereunder Besides the employees should be given Employees Provident Fund as per EPF Act 1952 Bonus and or dividends as per Payment of Bonus Act 1965 and ESI under ESI Act as applicable In the absence of ESI the vendor should undertake the liability under the coverage of Insurance such as Workmenrsquos

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

11

(iv) The tendering firmscompany should have own office in Delhi (attach documentary proof)

(v) The tendering firmscompany should have a current account in a scheduled commercial bank for effecting payments

2 Instructions Terms and Conditions

(i) The Tender shall be prepared in two parts viz Part I containing terms conditions and detailed scope of work and Part II price bid only The tender should be complete in all respects with all attachmentsenclosuresannexures Incomplete forms or without proper documentary evidence etc (as advised) will be out-rightly and summarily rejected by the Bank

(ii) The interested agencies may attend the pre-bid meeting to be held at 0230 PM on 22022021 at Reserve Bank of India HRMD 1ST Floor 6 Sansad Marg New Delhi

3 Earnest Money Deposit Performance Guarantee

(i) The Tender Application must be submitted together with details of proof of deposit of ₹2 00000 (Rupees Two Lacs Only) towards Earnest Money Deposit (EMD) without which applications will be rejected EMD will not carry any interest In case of the successful bidder the EMD will be retained as Performance Guarantee The Performance Guarantee amount will be refunded to the empaneled contractors after the termination of the contract and submission of certificate by the contractors that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded after deduction of claims of the Bank against the vendor if any

The details for deposit of EMD through NEFT is given below-

Ac Name NEFT-INWARD RECEIVED

Ac Number 186003001

IFS Code RBIS0NDPA01

Note- Please read 5th and 10th letter of IFS Code as ldquoZerordquo If the successful bidder refuses to sign enter into agreement subsequently Earnest Money DepositPerformance guarantee shall stand forfeited The earnest money of unsuccessful bidders shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money

4 Opening of the Tender

The Part I of tender will be opened electronically at HRMD 1st floor 6 Sansad Marg Reserve Bank of India New Delhi The Price Bid of only those bidders will be opened who are found eligible after the scrutiny of Part I and also meet the minimum criteria as listed out at evaluation criteria as detailed in para 17 of the Tender Document lsquoEvaluation Criteria The date of opening of Part II will be intimated to all the eligible

12

bidders through email The authorised representatives of bidders are required to be present during the opening of Part II of the tender

5 Scope of work and guidelines to be followed by the vendor for providing cars to the Reserve Bank of India (Bank)

(i) Condition of Vehicle and amenities to be provided to the guest in the vehicle

(a) The vendor shall ensure that the model of the cars provided are not to be more than 3 years old Normally as per the Bankrsquos practice cars more than three years old are not accepted for deployment but due to the COVID-19 scenario and considering that the business in the travel sector has been very low resulting in low wear and tear vehicles with registration not prior to 01042017 will be accepted as a special case only for the first year of empanelment

(b) All vehicles should be GPS enabled and in good and proper condition with neat and clean upholstery etc

(c) Providing air-conditioned cars (with drivers) as and when requisitioned by the Bank by an official authorized by the Bank

(d) The vehicles should be provided with (i) one English or Hindi daily and one financial newspaper (ii) Two bottles of branded mineral water of 500 ml each (Bislery Kinley Aquafina Catch or equivalent) (iii) face tissue papers in casepouch (iv) umbrella and first-aid box (v) fire-extinguisher (vi) two disposable face masks in sealed packet cover (vii) alcohol-based hand sanitiser (minimum 70 alcohol) (viii) mobile charger No extra charges will be paid for the above amenities

(e) The vendor must be able to provide vehicles having valid taxi permits (local amp all India) and other statutory clearances The vendor bidding firmcompany shall ensure that during the tenure of the agreement the cars provided by himthem areremain registered under Motor Vehicle Act 1988 The agencies should be registered under Shop amp Establishment Act and have necessary certificate to run tour amp travel services All the cars deployed by the contractor for duty with the Bankrsquos guestsofficials should be of commercial nature ie they must be registered with the RTO as a commercial vehicle Documentary evidence of Taxi permits shall be provided to RBI as and when demanded

(f) Adhoc sub-contracting of vehicles should not be done

(g) All protocol as prescribed by CentralState governmentsAuthorities with respect to COVID-19 pandemic safety measures must be adhered to strictly

13

(ii) Conduct behaviour and other conditions for the drivers

(a) The driver must carry a placard depicting particulars of the arriving guest officer of the Bank and be present to receive the guests at the exit point from Airport

(b) The drivers deployed should have good moral character and reasonable experience of driving and should be well groomed and be able to converse in English and Hindi

(c) The driver should be medically fit The driver should always maintain proper hygiene and necessary protocol regarding COVID 19 precautions The generally accepted instructions regarding COVID 19 precautions issued from time to time and as advised by Bank guest traveller may also be strictly adhered to by the driver

(d) The driver must report for duty at specified place and time in neat and clean uniform

(e) The driver must always be available with the car once he has reported to the guestuser officer of the Bank and the driver must comply with the orders given by the authorized officers of the Bank and must also observe the rules and regulations of the Bank regarding safety and security

(f) The driversemployees engaged by the vendor shall abide by the instructions given by the security officersguards of the Bank and vehiclespersons will have to undergo security check as and when required

(g) The driver deployed by the contactor should carry a valid driving licence when on duty which should be produced by him if demanded by traffic personnel Renewal of his driving licence from time to time and Police verification will be the responsibility of the contactor

(h) All the papers viz insurance registration road tax pollution control certificates permits valid license etc related to each vehicle should be readily available in each of the vehicles with drivers All the vehicles should have valid High Security Registration Plates with proper stickers

(i) The persons engaged by the vendor will be the employees of the vendor and neither the vendor nor his employees shall have any right to claim any employment in the Bank

(j) The employees of the vendor should be paid at least the minimum wages under the Minimum Wages Act 1948 amp rules made thereunder Besides the employees should be given Employees Provident Fund as per EPF Act 1952 Bonus and or dividends as per Payment of Bonus Act 1965 and ESI under ESI Act as applicable In the absence of ESI the vendor should undertake the liability under the coverage of Insurance such as Workmenrsquos

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

12

bidders through email The authorised representatives of bidders are required to be present during the opening of Part II of the tender

5 Scope of work and guidelines to be followed by the vendor for providing cars to the Reserve Bank of India (Bank)

(i) Condition of Vehicle and amenities to be provided to the guest in the vehicle

(a) The vendor shall ensure that the model of the cars provided are not to be more than 3 years old Normally as per the Bankrsquos practice cars more than three years old are not accepted for deployment but due to the COVID-19 scenario and considering that the business in the travel sector has been very low resulting in low wear and tear vehicles with registration not prior to 01042017 will be accepted as a special case only for the first year of empanelment

(b) All vehicles should be GPS enabled and in good and proper condition with neat and clean upholstery etc

(c) Providing air-conditioned cars (with drivers) as and when requisitioned by the Bank by an official authorized by the Bank

(d) The vehicles should be provided with (i) one English or Hindi daily and one financial newspaper (ii) Two bottles of branded mineral water of 500 ml each (Bislery Kinley Aquafina Catch or equivalent) (iii) face tissue papers in casepouch (iv) umbrella and first-aid box (v) fire-extinguisher (vi) two disposable face masks in sealed packet cover (vii) alcohol-based hand sanitiser (minimum 70 alcohol) (viii) mobile charger No extra charges will be paid for the above amenities

(e) The vendor must be able to provide vehicles having valid taxi permits (local amp all India) and other statutory clearances The vendor bidding firmcompany shall ensure that during the tenure of the agreement the cars provided by himthem areremain registered under Motor Vehicle Act 1988 The agencies should be registered under Shop amp Establishment Act and have necessary certificate to run tour amp travel services All the cars deployed by the contractor for duty with the Bankrsquos guestsofficials should be of commercial nature ie they must be registered with the RTO as a commercial vehicle Documentary evidence of Taxi permits shall be provided to RBI as and when demanded

(f) Adhoc sub-contracting of vehicles should not be done

(g) All protocol as prescribed by CentralState governmentsAuthorities with respect to COVID-19 pandemic safety measures must be adhered to strictly

13

(ii) Conduct behaviour and other conditions for the drivers

(a) The driver must carry a placard depicting particulars of the arriving guest officer of the Bank and be present to receive the guests at the exit point from Airport

(b) The drivers deployed should have good moral character and reasonable experience of driving and should be well groomed and be able to converse in English and Hindi

(c) The driver should be medically fit The driver should always maintain proper hygiene and necessary protocol regarding COVID 19 precautions The generally accepted instructions regarding COVID 19 precautions issued from time to time and as advised by Bank guest traveller may also be strictly adhered to by the driver

(d) The driver must report for duty at specified place and time in neat and clean uniform

(e) The driver must always be available with the car once he has reported to the guestuser officer of the Bank and the driver must comply with the orders given by the authorized officers of the Bank and must also observe the rules and regulations of the Bank regarding safety and security

(f) The driversemployees engaged by the vendor shall abide by the instructions given by the security officersguards of the Bank and vehiclespersons will have to undergo security check as and when required

(g) The driver deployed by the contactor should carry a valid driving licence when on duty which should be produced by him if demanded by traffic personnel Renewal of his driving licence from time to time and Police verification will be the responsibility of the contactor

(h) All the papers viz insurance registration road tax pollution control certificates permits valid license etc related to each vehicle should be readily available in each of the vehicles with drivers All the vehicles should have valid High Security Registration Plates with proper stickers

(i) The persons engaged by the vendor will be the employees of the vendor and neither the vendor nor his employees shall have any right to claim any employment in the Bank

(j) The employees of the vendor should be paid at least the minimum wages under the Minimum Wages Act 1948 amp rules made thereunder Besides the employees should be given Employees Provident Fund as per EPF Act 1952 Bonus and or dividends as per Payment of Bonus Act 1965 and ESI under ESI Act as applicable In the absence of ESI the vendor should undertake the liability under the coverage of Insurance such as Workmenrsquos

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

13

(ii) Conduct behaviour and other conditions for the drivers

(a) The driver must carry a placard depicting particulars of the arriving guest officer of the Bank and be present to receive the guests at the exit point from Airport

(b) The drivers deployed should have good moral character and reasonable experience of driving and should be well groomed and be able to converse in English and Hindi

(c) The driver should be medically fit The driver should always maintain proper hygiene and necessary protocol regarding COVID 19 precautions The generally accepted instructions regarding COVID 19 precautions issued from time to time and as advised by Bank guest traveller may also be strictly adhered to by the driver

(d) The driver must report for duty at specified place and time in neat and clean uniform

(e) The driver must always be available with the car once he has reported to the guestuser officer of the Bank and the driver must comply with the orders given by the authorized officers of the Bank and must also observe the rules and regulations of the Bank regarding safety and security

(f) The driversemployees engaged by the vendor shall abide by the instructions given by the security officersguards of the Bank and vehiclespersons will have to undergo security check as and when required

(g) The driver deployed by the contactor should carry a valid driving licence when on duty which should be produced by him if demanded by traffic personnel Renewal of his driving licence from time to time and Police verification will be the responsibility of the contactor

(h) All the papers viz insurance registration road tax pollution control certificates permits valid license etc related to each vehicle should be readily available in each of the vehicles with drivers All the vehicles should have valid High Security Registration Plates with proper stickers

(i) The persons engaged by the vendor will be the employees of the vendor and neither the vendor nor his employees shall have any right to claim any employment in the Bank

(j) The employees of the vendor should be paid at least the minimum wages under the Minimum Wages Act 1948 amp rules made thereunder Besides the employees should be given Employees Provident Fund as per EPF Act 1952 Bonus and or dividends as per Payment of Bonus Act 1965 and ESI under ESI Act as applicable In the absence of ESI the vendor should undertake the liability under the coverage of Insurance such as Workmenrsquos

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

14

Compensation Insurance under Workmenrsquos Compensation Act 1923 The total premium shall be borne by the vendor The vendor shall have a valid EPF Account for making EPF Contribution for its workmen In case of any complaint regarding non-compliance of any statutory payments the same shall be deducted from the bill without prejudice to the Bankrsquos right to cancel the contract The vendor shall abide by all the statutory provisions of the Contract Labour (Regulation amp Abolition) Act 1970

(k) Driver should maintain a proper record of mileage on a daily basis and get the same authenticated by the authorized user The driver should maintain duty slips with complete details of kilometres travelled time of reporting time of releasing meter readings at the time of start and end of journey etc duly authenticated by the officer using the service The make of vehicle and registration number of the vehicle which is provided to the guest should be mentioned on the duty slip

(l) Besides the driver should be polite courteous and service oriented at all times He should provide his mobile number to the guest on demand

(iii) Operational Conditions

(a)The vendor shall provide taxi on written or verbal instructions over phone within the time specified therein The vendor shall also be required to provide taxi at short notice from the Bank (say within an hour in case of emergency) In case of repeated refusal to provide vehicles on our request either verbal over phone or written the Bank shall be free to remove the contractor from the panel of transport providers

(b) The vendor should convey the confirmation of booking directly to the guest through e-mail SMS and without fail the car details ie car make colour car registration no drivers name and his mobile number to officials of Car Desk and to the user of the car through telephone SMS at least 4 hours prior to the arrivaldeparture of the user

(c) The vendor should have ability to arrange for emergency transport in case of breakdown of a vehicle provided to the Bank

(d) The rates accepted by the Bank will remain valid for a period of one year Bank will seek fresh rate quotes from empanelled contractors once every year for indicative broad requirements expected during the year The request for seeking rate quotes will be floated on MSTC portal for e-procurement It is necessary for empanelled contractors to register themselves with MSTC portal The Bank will enter into an annual agreement with one or more empanelled contractors offering lowest rates but not below the benchmark rates decided by the Bank

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

15

(e) The minimum rates offeredquoted by the bidders for each vehicle and category thereof for analysing the lowest bids (above the benchmark rates) received will be offered immediately to all other eligible bidders for acceptance

(iv) Penalties

(a) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the vendor to provide cars vehicles as and when requisitioned by the Bank during nightearly morning without prejudice

bull Rs2000- will be levied in case Car does not report as per booking made

bull Rs500- for every next half hour or part thereof will be levied in case of late reporting

bull Rs2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

bull Rs1000- will be levied in case Cars registered before 01042017 are used for duty

bull Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

bull Rs5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

bull Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

(b) The vendor will also have to make alternate arrangements in case of breakdown of his vehicle(s) In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the vendor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) above Penalty and compensation if any will be deducted from any pending bill of the vendorperformance guarantee with the bank

(v) Other guidelines

(a) The successful tenderer shall execute an agreement (as per Annex G) with the Bank on Non-Judicial stamp paper of value not less than ₹100- within one

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

16

month of receipt of letter of acceptance However the issue of letter of acceptance by the Bank shall be considered as binding contract as though such an agreement has been executed and all the terms and conditions shall apply on this contract Normally the tender will be valid for one year renewable after due performance appraisal of the contractor The stamp duty shall be borne and paid by the operator

(b) Without prejudice to above contract will be terminated on last day of contract period or during the contract period with a prior notice of one month from either side

(c)The Bank reserves the right to extend the contract for further period on terms mutually agreed upon If the vendor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

6 Settlement of dispute by Arbitration All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the vendor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

7 Taxes

(a) The tendering firmscompanies should have all applicable tax registrations (PAN TIN GSTIN etc) (Attach copies of the same)

(b) The rates quoted shall be deemed to have included all taxes custom duty excise duty local levies works contract tax Value Added Tax (VAT) service tax etc imposed to be imposed by CentralState Government Local Bodies or any other tax levied by the State GovernmentCentral Government in future (Excluding GST) If the tenderer fails to include such taxes and duties in the tender no claim thereof will be entertained by the Bank As per the Indian laws taxes as applicable will be deducted at source and a certificate for the same will be issued to the vendor

8 No terms and conditions should be indicated in Part-II of the Tender If any Tender is found with conditions mentioned therein the same will be treated as ldquoinvalidrdquo

9 Payment related conditions

(a) Except under cases of circumstances beyond the control of the Bank the payment of bills will be made not later than forty-five days of production of bills complete with the supporting documents Payments will be made through electronic mode The empanelled vendors should furnish mandates for NEFT (Refer to Annex B)

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

17

(b) The charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less (refer to Annex C) Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

(c) For airport droppick up a fixed amount would only be paid No extra charges would be paid irrespective of the location wherever the vehicle is required within New Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad other than as specified at point (e) below

(d) No parking charges would be paid in the case of airportrailway station lsquodroprsquo

(e) In case of airport pickup parking charges would be paid for period starting maximum one hour before the scheduled flight arrival time up to the time of leaving the airport after the pickup of the guest

(f) Cushion time after 4 hours40 kilometers and before charging higher bracket fare shall be one hour10 Kms

(g) In case the contractor is not able to provide the category of car for which booking has been made by the Bank he has to provide higher category of vehicle However payment will be made for the category of vehicle booked by the Bank

11 Indemnification The vendor shall indemnify the Bank for any loss or damage caused by the drivers deployed by the contractor that occurs to persons or building or third party during the period of contract In absence of the above the Bank reserves the right to recover the cost of loss or damage suffered by the Bank from the pending bill of the contractor performance guarantee

12 Sexual Harassment The vendorAgency shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the vendorAgency and the vendorAgency shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the vendor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The vendor shall be responsible for any monetary compensation that may need to be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the vendor is proved by the Committee The vendor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

18

13 Force Majeure No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of force majeure

14 Non-disclosure Empaneled Vendor will not except as authorized or required by its duties hereunder reveal or divulge to any person or entity any information concerning the organization business finances transactions or other affairs of Bank which may come to the contractors knowledge during the period of contract and the vendor will keep in complete secrecy all confidential information entrusted to the vendor (including travel other details of the Bankrsquos guests officials for whom vehicle hire services are being taken) and will not use or attempt to use any such information in any manner which may jeopardize either directly or indirectly the Bankrsquos interests This restriction will continue to apply after the termination of this agreement without limit in point of time but will cease to apply to information or knowledge which may come into the public domain The vendor shall take all appropriate actions with respect to its employees to ensure that the obligations of non-disclosure of confidential information under this agreement are fully satisfied

15 Insolvency or death of vendor In the event of the Vendor being adjudged insolvent or going voluntarily into liquidation or having received order or other order under Insolvency act made against him or in the name of a Company or the passing of any resolution or making of any order for winding up whether voluntarily or otherwise or in the event of the vendor failing to comply with any of the conditions herein specified Bank shall have the power to terminate the contract without previous notice Vendorrsquos heirsrepresentatives shall not have the right to continue to perform the duties or engagements of the vendor or under the contract in case of his death without the consent in writing of the Bank In the event of the vendor with such consent aforesaid transferring his business and in the event of the vendor being a company and being wound up any time during the period of this contract for the purpose and with the object of transferring its business to any persons or a company the vendor shall make it one of the terms and stipulations of the contract for the transfer of this properties and business that such other person or company shall continue to perform the duties or engagements of the vendor under this contract and be subject to his liabilities there under Proof of Death and other relevant documents to this effect shall be submitted to Bank in writing Without prejudice to any of the rights or remedies under this contract in case of sole proprietorship concern if the vendor dies Bank shall have the option of terminating the contract without compensation to the legal heirs which does not amount to Breach of the contract

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

19

16 Licenses and Registrations

(i) The vendor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the vendor of the rules and regulations governing the running of such establishments by the vendor

(ii) The vendor shall comply with all requirements of law with regard to the provision of labour It shall be the responsibility of the vendor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the vendor the same shall be settled at the vendors end only

(iii) The vendor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (Ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The vendor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of vendor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(iv) In the event of default being made in the payment of any money in respect of wages of any person deployed by the vendor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the vendor make payment of such claim on behalf of the vendor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the vendor

(v) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Department such money shall be deemed to be payable by the vendor to the Department within seven days The Bank shall be entitled to recover the amount from the vendor by deduction from money due to the vendor or from the Performance Guarantee

17 Evaluation Criteria (a) Bidders must note that a two-stage procedure will be adopted in evaluating the bids with the technical evaluation being completed prior to opening of commercial bids Technical Bids of applicants will be evaluated based on the eligibility after scrutinizing

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

20

all the relevant documents as sought from bidders Eligible bids would be evaluated as per Methodology given as follows The technical proposals will be evaluated by a committee constituted by the Bank using the following criteria (i) The bidderrsquos experience in services rendered to (including but not limited to) PSUs Large Establishments under call hire arrangements for providing car services The level of satisfaction number of complaints action taken by existing past customers etc would be taken into accountdagger (35 points) (ii) The experience general cleanliness demeanour of drivers staff of the bidder (15 points) (iii) The quality of the systems and processes to be used by the bidder Technology based systems processes for deployment monitoring and invoicing with GPS movement would be preferred Processes for hiring verification and training of drivers would also be consideredDagger (30 points) (iv) The overall quality in the management capabilities of the bidder (20 points) (b) Quality competence and reliability of the bidders is the paramount requirement in this tender The decision of the award of the contract would be made as under (i) Only the Technical proposals scoring more than 60 of the total points will be empanelled for a period from April 01 2021- March 31 2024 The commercial bids for the empanelled bidders would be considered for agreement to be entered for the period April 01 2021 ndash March 31 2022 (ii) The Bank shall notify those bidders whose proposals do not meet the minimum qualifying points or were considered non-responsive to the tender conditions after the completion of the selection process The Bank shall simultaneously notify the bidders who have secured the minimum qualifying marks and are to be empanelled by the Bank indicating the date and time set for opening of the Commercial Bids The notification may be sent by registered letter facsimile or electronic mail (iii) The Commercial Bids shall be opened publicly in the presence of the biddersrsquo authorized representatives The name of the Bidder the Technical evaluation score and the offered prices shall be read aloud and recorded when the Commercial Bids are opened

DaggerExperience with the offices of RBI would be given more consideration

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

21

(iv) The reasonability of rates quoted for each agency vendor would be compared to benchmark rates decided by RBI Rates quoted below the benchmark rates would be rejected The benchmark rates fixed by RBI would be read out before the opening of the commercial bids (v) Right to Accept or Reject Bank shall not be bound to accept the lowest or any tender and reserves to itself the right to accept or reject any bid or to accept whole or a portion of tender as it may deem fit without assigning any reason thereof (vi) The minimum rates offered quoted by the successful bidders for analysing the lowest bids (above the benchmark rates) received for each vehicle and category will be offered immediately to all other empanelled bidders for acceptance and consequent agreement (vii) During discussions the bidder must be prepared to furnish clarifications to the proposals submitted by it as may be required to adjudge the reasonableness of its bid

IWe hereby declare that Iwe have read and understood the above instructions for the guidance of the tenderers

Signature of Tenderer

SealStamp

Date

Place

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

22

Annex B Part ndash I (Technical Bid) To The Regional Director Reserve Bank of India 6 Sansad Marg New Delhi-110 001 Application for empanelment of car hiring agencies taxi operators companies for providing vehicles to Reserve Bank of India New Delhi Basic Information (attach a separate sheet wherever required) 01 (a) Name of the bidder

(b) Address of Registered Office (c) Contact persons and phone

numbers (d) Address for correspondence (e) Contact persons and phone

numbers for correspondence

02 (a) Type form of organisation (proprietorship firm partnership firm private limited limited company)

(b) Date of establishment incorporation

(c) Registering authority (d) Registration no and date

(enclose relevant supporting documents for a to d above)

03 Names of proprietor partners directors with designations

04 Annual turnover for the last 3 financial years (attach documentary proof) (a) 2019-20 (b) 2018-19 (c) 2017-18

(a) ₹ (b) ₹ (c) ₹

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

23

05 Experience in the field of providing car hiring services on call hire basis ie not on monthly annual quarterly call hire basis (enclose certificate in this regard) (refer to annex D)

06 Name and address of the bankers (enclose a confidential report on financial standing in a sealed cover from the bankers as per format - Annex E)

07 PAN TIN No(enclose copies of last three yearsrsquo Income Tax returns)

08 Details of GSTIN

09 (i) Registration No under Shops amp Establishment Act license certificate to run car-hiring agency (ii)License certificate to run car-hiring agency

10 Indicate if involved in any litigation or any court cases pending relating to the service provided (attach a separate sheet if required)

11 (a) No of vehicles owned at disposal (backed by legal documents)

(a) List of cars vehicles owned at disposal with model make year of registration registration numbers permit Numbers supported by documentary evidence (attach separate sheets if required)

12 Bank Account details (IFSC account number etc) for refund of EMDreceiving payments if empanelled Please enclose copy of cancelled cheque

13 Details of NEFT regarding transfer of EMD to the RBI for this tender (bank statement)

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

24

14 List of existing clients along with client report (see format at (Annex- F)

The Bank may call for documentary evidence for and or verify the information furnished

DECLARATION

1 The above information is true to the best of my knowledge and belief if any information is found untrue or false Iwe may be debarred from the tender process award of the contract

2 IWe agree to abide by all the terms and conditions stipulated by the Bank as mentioned in the Annexure 1

3 IWe also agree that myour tender will remain valid for acceptance by the Bank for 90 days from the date of opening of Part I of the tender and this period of validity can be extended for such period as may be mutually agreed in writing between the Bank and me us

4 IWe understand that the Bank reserves the right to accept or reject any or all the tenders either in full or in part without assigning any reason therefor

5 IWe understand that after empanelment and acceptance of rates for the year mdash- IWe would be under the obligation to supply carstaxis to the Reserve Bank of India New Delhi at the lowest quote given in the price bid by the co-bidders under each category

Signature Name and seal of the applicant Date

Place

Copies of documents to be submitted 1 Audited annual turnover statements (for last 3 years) 2 Bankers Report on financial standing 3 Client feedback reports 4 Incorporation documents of the firm company 5 Copies of PAN Card Income Tax returns for last three years 6 Copies of registration for DINTIN GSTIN etc 7 List of cars owned at disposal with registration numbers model and year of

vehicle 8 Photocopies of the minimum 20 vehicles RCrsquos (Attested by the authorised

signatory) to be attached

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

25

Annex C Part II ndash Price Bid only

Tenderapplication for empanelment of (three or more) car hiringtaxi operator agenciescompanies for providing vehicles to Reserve Bank of India New Delhi Name of the bidderfirm-____________________________________

Address

For providing carsutility vehicles of different variants for local and outstation tours Rate structure variants wise as per different usage given below should be comprehensive furnishing the details of the different types of vehicles available with the tenderer and various types of services

S No

Item Description Unit Qty Rate (₹)

Amount (₹)

1 DzireEtiosAmazeXcent Car for local duty 4Hrs40KMs

Each 1

2 DzireEtiosAmazeXcent Car for local duty 8Hrs80KMs

Each 1

3 DzireEtiosAmazeXcent Car - Extra KMs Each 1

4 DzireEtiosAmazeXcent Car - Extra Hrs Each 1

5 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

6 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above)

Each 1

7 DzireEtiosAmazeXcent Car - AirportRailway Station DropPick up-- Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 5 above

Each 1

8 Innova Crysta Car for local duty 4Hrs40KMs

Each 1

9 Innova Crysta Car for local duty 8Hrs80KMs

Each 1

10 Innova Crysta Car - Extra KMs Each 1 11 Innova Crysta Car - Extra Hrs Each 1

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

26

12 Innova Crysta Car - AirportRailway Station DropPick up-- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

13 Innova Crysta Car - AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above)

Each 1

14 Innova Crysta Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 12 above

Each 1

15 Honda CityCiazToyota YarisNissan Sunny Car for local duty 4Hrs40KMs

Each 1

16 Honda CityCiazToyota YarisNissan Sunny Car for local duty 8Hrs80KMs

Each 1

17 Honda CityCiazToyota YarisNissan Sunny Car - Extra KMs

Each 1

18 Honda CityCiazToyota YarisNissan Sunny Car - Extra Hrs

Each 1

19 Honda CityCiazToyota YarisNissan Sunny Car - AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

20 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above)

Each 1

21 Honda CityCiazToyota YarisNissan Sunny Car- AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 19 above

Each 1

22 Corolla Altis Car for local duty 4Hrs40KMs

Each 1

23 Corolla Altis Car for local duty 8Hrs80KMs

Each 1

24 Corolla Altis Car - Extra KMs Each 1 25 Corolla Altis Car - Extra Hrs Each 1

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

27

26 Corolla Altis Car - AirportRailway Station DropPick up- AirportRailway Station DropPick up- -- Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram

Each 1

27 Corolla Altis Car -AirportRailway Station DropPick up Delhi-other -- places Gurugram (115 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above)

Each 1

28 Corolla Altis Car - AirportRailway Station DropPick up Noida Faridabad Ghaziabad -- (130 of rate for Delhi ndash Vasant Vihar Sarojini Nagar Rabindra Nagar Hauz Khas RKPuram at 26 above

Each 1

No charges from garage to pick up drop locations would be paid additionally for airport pick and drop

1 For Outstation duty charges for minimum of 250 KMs per day as quoted under extra KMs will be paid Outstation (minimum 250 KMs) will be duties other than duties covering Delhi NCT Gurugram NOIDA Faridabad and Ghaziabad and involving overnight stay (both conditions to be fulfilled) Night halt charges (for outstation duties) of Rs 250- per day will be paid for Innova Crysta Honda City and Toyota Altis categories cars and Rs 200- per day will be paid for Dzire category cars

2 For duties other than Airport Pick-up and Drop the charges for maximum distance that can be claimed in respect of garage to point of pick-up and back to garage from drop point would be restricted to 15 Kms each to and fro for pick-up drop in Gurugram and Delhi and 30 Kms each to and fro pick-up drop point in Noida Ghaziabad Faridabad and bill will be paid for actual distance or 15 Kms 30 Kms (as applicable) each side (to and fro) whichever is less Maximum time of one hour will be considered for payment from the garage to the pickup point and from drop point back to garage

3 The Bank reserves the right to re-negotiate the ratesprices in the event of changes in the statutory obligations market conditions andor change of technology etc 4 The rates should be quoted taking into account terms and conditions to be adhered to by the contractor

SIGNATURE OF TENDERER

SEAL

DATE

PLACE

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

28

Annex D

Work Experience

List of similar works executed by the tenderer during the last 3 years

Sr

No

Details of services provided

Name amp address

of the organization

Name address and contact details of EmployeeOfficer under whose supervision services were provided

Amount (for entire annual contract)

Whether services were provided for the originally contracted length of time or not

No of years dealing with the organization

From Upto

(mm-yy) (mm-yy)

Cars provided on call hire basis under the existing work agreements

Yes No

1 2 3 4 5 6 7 8

Signature of the applicant authorised signatory

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

29

Annex E

Format of Bank Report

Empanelment of car hire service providers by Reserve Bank of India New Delhi- Confidential Report on the means and standing of the companyfirmconcern to be furnished by the bank

1 Name of the FirmAgencyCompany

2 Account Type and Number

3 Name of ProprietorPartners

4 Turnover of the firm

5 Credit facilityOD facility availed by the firm

6 Dealing of the firm

7 The Period from which the firmagencycompany has been banking With your bank

8 Remarks

Signature of Branch Manager with seal

Name of the bank with address

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

30

Annex F

Format of Client Report

Empanelment of Car Hire Agencies Companies by Reserve Bank of India New Delhi- Confidential Report of Ms________________

1 Details of works executed

i Name of organization

ii Period of contract agreement

iii Value of contract

iv Total payment received during the period of the contract

2 Quality of vehicles provided by the firm

3 Quality of drivers provided by the firm

4 Integrity and reliability of the partners proprietor of the firm

5 Whether any penalty was imposed in the last one-year period (provide details)

6 Any other information which you consider will help us in making our decision

Signature amp stamp

Designation of signing authority

Name of the organization

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

31

अनलक छAnnex G

AGREEMENT FOR VEHICLE HIRE वाहन िकराए पर लन क िलए करार

This agreement is made on this __________day of _________ 2021 between the Reserve Bank of India having its Regional Office at New Delhi and acting through its authorized official(hereinafter called the Bank which expression shall where the context so admits include its Successors and Assigns) of the ONE PART AND _______________________ having its registered office at _________________________

________________________and acting through its authorized official ShriMs _____________________________ (hereinafter called the Contractor which expression shall where the context so admits include its Successors and Assigns) of the SECOND PART

एक तरफ यह करार भारतीय रज़व बक िजसका तरीय कायालय नई िदी म ह तथा इसक काय क िलए अिधकत अिधकारी( इसक पात इस ldquoबकrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) और दसरी तरफ ------------------------------ िजसका पजीकत कायालय --------------------------- म ह तथा इसक अिधकत अिधकारी शरीसशरी --------------------------- ( इसक पात इस ldquoसिवदाकारrdquo कहा जाएगा िजसका ताय होगा िक सदभ क अनसार इसम उसक उरािधकारी और समनदिशती शािमल होग) क बीच ------- 2021 को िकया गया

WHEREAS the Bank was in lookout for car hiring rent-a-car agencies companies for the purpose of hiring cars on casual hiring basis and invited tenders for the said purpose through leading newspapers

जबिक बक निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए कार हायरगरट ए कार एजसीजकपिनयो की तलाश म था तथा उसन परमख समाचार पतरो क माम स किथत परयोजन क िलए िनिवदाए आमितरत की थी

AND WHEREAS the Bank received a number of tenders from various transporters

और जबिक बक को िविभ ट ासपोटरोएजिसयो स अनक िनिवदाए परा ई तथा इस परयोजन क िलए सिवदाकार को उपय पाया गया

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

32

agencies and found the Contractor as suitable for its purposes

AND WHEREAS the Bank has accepted the tender of the Contractor vide its letter datedmdashmdash and the Contractor deposited a sum of 2 00 000- as guarantee for the due performance of the contract on with the Bank A copy of the Tender Document (Annex A to F) and the Acceptance letter is annexed hereto and marked as Annexure 1

और जबिक बक न सिवदाकार की िनिवदा को उसक िदनाक --------- क पतर क माम स ीकार कर िलया ह तथा सिवदाकार न -- -----को बक क पास सिवदा क समिचत िनादन क िलए परितभित क प म ₹200000- पए की रािश जमा की ह िनिवदा की एक परित(Annex A to F) और ीकित पतर इसक साथ सल ह तथा इस अनलक 1 क प म िचत िकया ह

Definitions In this Agreement unless the context requires

परभाषाए इस करार म जब तक िक सदभ म िकसी अ बात की अपा न हो

ldquoAgreementrdquo means these terms together with any Booking accepted by the Contractor in writing and terms and conditions mentioned in Tender Document

ldquoकरारrdquo श का ताय इसकी सभी शावली सिहत िनिवदा दावज म उखत शत को सिवदाकार ारा िलखत म ीकार की गई िकसी बिकग स ह

ldquoCancellationrdquo means any

cancellation by the Bank of the

Services after acceptance of

Booking

ldquoिनरीकरणrdquo स ताय बिकग की ीकित क पात बक क ारा सवा क िकसी िनरीकरण स ह

ldquoHire Periodrdquo means the period

of time set out in the Booking or

during which the Services are

performed whichever is longer

as amended by agreement or in

accordance with this

Agreement

ldquoिकराया अविधrdquo स ताय बिकग म तय समयाविध अथवा िजस दौरान सवाओ का िनादन िकया गया ह इनम स जो भी दीघ हो स ह जसािक करार म सशोिधत िकया गया ह या इस करार क अनसरण म ह

ldquoPick-up Addressrdquo means the address stated in the Booking

ldquoिपक अप पताrdquo स ताय बिकग म िदए गए पत स ह जहा स सवाए श होगी

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

33

where the Services will commence ldquoPick-up Timerdquo means the date and the time or time slot set out in the Booking or communicated by you to us for commencement of performance of the Services

ldquoिपक अप समयrdquo स ताय बिकग की तारीख और समय अथवा िदए गए समय ॉट अथवा सवाओ क िनादन की शआत क िलए आपक ारा हम सिचत करन स ह

ldquoBookingrdquo means any booking from the Bank and acceptance by the Contractor

ldquoबिकगrdquo स ताय बक ारा कोई बिकग और सिवदाकार ारा ीकार करन स ह

ldquoServicesrdquo means the services of a chauffeur-driven Vehicle starting from the Pick-up Time at the Pick-up Address

ldquoसवाओrdquo स ताय िपक अप पत पर िपक अप समय स श शॉफर चािलत वाहन सवाओ स ह

ldquoUnacceptable Behaviourrdquo means not wearing a seat-belt not opening or closing doors for the guest (this must be done by the chauffeur) smoking in the Vehicle being under the influence of alcohol or under the influence of or in possession of any illegal substance talking over mobile phone while driving being violent aggressive or a danger or potential danger to himself or any other person being rowdy or being in any way in an unfit state to drive

ldquoअीकाय वहारrdquo स ताय सीट ब नही पहनन दरवाज खोलन या बद करन (यह शॉफर ारा ही िकया जाए) वाहन की खड़की क बाहर झाकन सवारयो की सा को अनमत अिधकतम स अिधक बढ़ान वाहन म धमरपान करन शराब की हालत म होन अथवा अवध पदाथ रखन िहसक आकरामक होन अथवा खतरा या य क िलए सभािवत खतरा अथवा अ िकसी क िलए खतरा होन अभदर होन अथवा यातरा क िलए िकसी भी प म अनपय होन की दशा स ह

ldquoVehiclerdquo means the vehicle with the registration number referred to in the Booking or any replacement vehicle agreed by the parties

ldquoवाहनrdquo स ताय बिकग म सदिभत पजीकरण सा स ह अथवा पो ारा सहमत िकसी परितसथापन वाहन स ह

ldquowritingrdquo includes any written paper document any fax mobile text and any e-mail correspondence

ldquoलखनrdquo म कोई िलखत पपर दावज़ फ मोबाइल पाठ और कोई ईमल पतराचार शािमल ह

In this Agreement unless the

context requires otherwise इस करार म जब तक िक इस सदभ म अतर कोई अपा न की गई हो जडर जस शो क उख म सभी जडर शािमल ह और

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

34

words denoting any gender

include all genders and words

denoting the singular include

the plural and vice versa

एकवचन का उख करन वाल शो म ववचन और इसका िवपरीताथक शािमल ह

AND WHEREAS the parties have agreed to enter into an agreement herein contained

और जबिक प यहा पर िदए गए अनसार करार को करन क िलए सहमत ह

NOW THESE PRESENT WITNESSES AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES TO THESE PRESENT AS FOLLOWINGS

गवाहो की उपसथित म यह दोनो पो क ारा और बीच िनानसार सहमत और घोिषत ह

(1) The Bank appoints the Contractor for the purpose of hiring cars on casual hiring basis for a period of one year commencing from April 01 2021 This contract is for a period of one year commencing from April 01 2021 upto March 31 2022 However the contract may be renewed for a further period on the existingrevised terms and conditions to be mutually agreed upon between the parties

(1) बक 2021 स 2022 तक एक वष की अविध क िलए निमिक िकराया आधार पर कार िकराए पर लन क परयोजन क िलए

सिवदाकार िनय करता ह एक वष की सिवदा की यह अविध 01

अपरल 2021 स आरभ होकर 31 माच 2022 तक चलगी तथािप दोनो प आपसी सहमित स इस सिवदा को वतमान सशोिधत शत पर आग की अविध क नवीकत कर सकत ह

(2) That the Tender Document and declaration which is annexed to this agreement as Annexure A shall form part and parcel of this Agreement and integral part of this agreement The Contractor shall comply with all the terms and conditions of the tender documents contained which are part and parcel of this agreement and forms integral part of this

(2) िनिवदा दावज एव अनलक क क प म इस करार क साथ सल घोषणा इस करार का अग होग तथा इस करार का आतरक भाग होग सिवदाकार िनिवदा दावज़ म िनिहत सभी िनबधन और शत का अनपालन करगा जो इस करार का अग ह तथा जो इस करार का आतरक भाग भी बनती ह तथा िनिलखत भी

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

35

agreement and also the following (3) The Bank shall place an order for their requirement on the official Hire order form herein after called Hire-order and will receive acknowledgement from the Contractor for supply of vehicles It is anticipated that the Contractor will supply vehicles to the Bank on regular basis as and when demanded until such time the contract is valid and the parties in agreement are satisfied with the performance of the contract

(3) सिवदाकार स वाहनो की आपित हत बक अपनी आवकता क अनसार आिधकारक िकराया आदश दगा िजस इसक बाद िकराया आदश कहा जाएगा एव सिवदाकार को इसकी पावती दनी होगी यह परािशत ह िक जब ऐसी माग की जाएगी और जब तक सिवदा वध ह तथा करार क दोनो प सिवदा क िनादन स सत हो तब तक सिवदाकार बक को िनयिमत आधार पर वाहनो की आपित करगा

(4) The Contractor agrees with the Bank and with each authority competent to order that every contract of hire order should be subject to the terms of this Agreement for vehicle Hire and in the event of a conflict between these terms and the terms in hire order the terms of this Agreement for vehicle Hire shall prevail

(4) सिवदाकार बक और आदश दन क िलए सम परक अिधकारी क साथ सहमत ह िक िकराया आदश की परक सिवदा वाहन िकराया क इस करार की शत क अधीन होगी और यिद इन शत और िकराया आदश की शत क बीच कोई िववाद ह तो वाहन िकराया क इस करार की शत अिधमा होगी

(5) The Contractor will provide vehicles to the Bank not older than three year and registered for the commercial purpose only and taxes insurance etc due on such vehicles shall be the liability of the Contractor

(5) सिवदाकार बक को तीन साल स अनिधक परान और कवल वािणक परयोजन क िलए पजीकत वाहन उपल कराएगा तथा ऐस वाहनो पर दय कर बीमा आिद का दािय सिवदाकार का होगा

(6) The Contractor shall provide the particular model or make of the vehicle as agreed upon in the contract or as demanded The Bank only reserves the right to substitute it with another similar vehicle If for any reason whatsoever the Bank is not

(6) सिवदाकार को सिवदा म दी गई सहमित या माग क अनसार िवशष मॉडल अथवा मक का वाहन उपल कराना होगा समान परकार क वाहनो क साथ परितसथापन का अिधकार कवल बक क पास सरित होगा यिद िकसी कारण वश बक उपल कराए गए वाहन की दशा स सत नही ह तो सिवदाकार क समीपतम कायालय को तरत सिचत िकया जाएगा और उस जरत क अनसार इसक परितसथापन को ीकार करना होगा तथा

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

36

satisfied with the condition of the vehicle provided the Contractors authorized personnel will be informed immediately and should provide a replacement of vehicle driver as per requirement In case of failure the contractor will be responsible to compensate all expenses incurred by the bank in this regard and the same will be deducted from the bill of the contractor Decision of the Bank in this regard will be final and binding on the operator Such compensation may be in addition to any penalty imposed under Para (a) point no(iv) for the Scope of work and guidelines to be followed Penalty and compensation if any will be deducted from any pending bill of the contractor

िज़दारी लनी होगी यिद िकसी कारणवश सिवदाकार बक की माग क अनसार वाहन परितसथािपत करन की सथित म नही ह तब बक खल बाजार स वाहन लन क िलए ततर होगा तथा इस पर ए य को सिवदाकार को दय दावो स काट िलया जाएगा इस सबध म बक का िनणय अितम तथा आपरटर क िलए बाकारी होगा यह ितपित काय क दायर क परा (क) िबद स (iv) क अलावा होगी तथा िदशािनदशो का पालन िकया जाए दड तथा ितपित यिद हो की कटौती सिवदाकार क लिबत िबल स की जाएगी

(7) The Contractor will submit his bills to the Bank on fortnightly basis for release of payment by the Bank Except under cases of circumstances beyond the control of the Bank the payment of bills will be made within fifteen days and not later than forty five days of production of bills Payments will be made through electronic mode

(7) ठकदार िबल पािक आधार पर भगतान क िलए बक को परत करगा िसवाय उन परसथितयो क जो िक बक क िनयतरण स बाहर हो िबल का भगतान िबल परत करन क पतालीस िदन क अदर कर िदया जाएगा भगतान इल ॉिनक तरीक स ही िकया जाएगा

(8) Rates applicable for various categories of cars shall be as per Annex C of the attached Tender Document

(8) िविभ शरणी की कारो क िलए दर िनिवदा दावज़ क अनबध (ग) क अनसार लाग होगी

(9) The driver of the vehicle provided by the Contractor shall carry with himself the duty slips

(9) वाहन ड ाइवर को ठकदार ारा टी प दी जानी चािहए िजसम तारीख समय वाहन का मक एव मॉडल िकलोमीटर रीिडग िविजट का सथान भरा होना चािहए और इस रसीद पर

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

37

given by the Contractor where date time kilometers reading and places visited are to be filled in and signed by the users Bank officials On the basis of these duty slips the bills shall be raised to the Bank by the Contractor Counting of distance will be from garage but chargeable distance in this respect shall not be more than 15 kilometers in each way between user delivery address and the garagenormal parking place

उपयोगकता बक क अिधकारी ारा हार िकए जान चािहए इस टी प क आधार पर ठकदार ारा बक क सम िबल परत िकया जाना चािहए दरी की गणना गराज स की जाएगी पर इस सबध म परभाय दरी उपयोगकता क िडलीवरी पत और गराज सामा पािक ग क बीच परक ओर स 15 िकलोमीटर स अिधक नही होगी

(11) Cushion time after four

hours40 kilometers before

charging higher bracket fare

shall be one hourten

kilometers

(11)चार घट 40 िकलोमीटर क बाद उ बरकट वाला िकराया एक घट दस िकलोमीटर क कशन समय क बाद ही लगाया जाएगा

(12)If the Contractor fails to

provide the vehicle to the Bank

and if the service is not found

satisfactory enough the Bank

shall have the right to terminate

the contract in whole or part as

per clause v (c) of para 5 of

Annex A

(12) यिद ठकदार बक को वाहन उपल करवान म असफल होता ह और यिद परदान की गई सवाए सतोषजनक नही ह तो बक क पास सिवदा को परी तरह अथवा आिशक प स िनिवदा दावज़ क अनलक A क परा 5 क खड v (c) क अनसार समा करन का अिधकार होगा

(13) In the event of any

mechanical failure breakdown

of vehicle after itrsquos reporting

duty the Contractor shall

arrange for replacement by

another commercial vehicle

Non-compliance may attract

penalty as clause iv of para 5

(13) टी पर रपोट करन क बाद वाहन क िकसी भी याितरक िवफलता खराब होन की सथित म ठकदार को इसी तरह क वािणक वाहन क परितसथापन की वसथा करनी होगी इसका अनपालन न करन की सथित म िनिवदा दावज कअनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

38

under Annex A of Tender

Document

(14) In the event of failure on the part of Contractor to supply vehicles as mentioned in the preceding paragraph penalty as per clause iv of para 5 under Annex A of Tender Document shall be imposed

(14) िपछल परागराफ म उखत वाहन की आपित करन म यिद ठकदार िवफल रहता ह तो िनिवदा दावज़ क अनलक A क परा 5 क खड iv क अनसार दड लगाया जाएगा

(15) In case of any accident resulting in loss or damage to property of life the sole responsibility for any legal or financial implication would vest with the Contractor Bank shall have no liability whatsoever

(15) िकसी भी दघटना क मामल म यिद सपि या जीवन को नकसान होता ह तो िकसी भी काननी या िवीय िनिहताथ क िलए एकमातर िजदारी ठकदार की होगी बक की कोई दयता नही होगी

(16) That the Contractor is liable for any legal disputecasesclaims that have arisen or may arise during the currency of the agreement in respect of vehicles provided by the Contractor Bank will not be liable for any loss damages etc suffered to be suffered by the Contractor or third party as the case may be

(16) यिद ठकदार ारा परदान िकए गए वाहन क सदभ म करार की अविध क दौरान िकसी भी परकार का िविधक िववाद कस दावा यिद कोई होता ह या हो सकता ह तो उसक िलए ठकदार उरदायी होगा सिवदाकार या ततीय प जसी भी सथित हो को ई होन वाली िकसी भी हािन नकसान आिद क िलए बक क का कोई दािय नही होगा

(17) If for any reason the Bank is dissatisfied in any way with the standard of the vehicle or felt deficiency in service during the hire period it will be reported to the Contractor in writing The Contractor without raising any dispute on such assessment by the Bank regarding the standard of the vehicle provided or quality of service rendered by them may immediately replace it with another commercial vehicle on receipt of such complaint

(17) यिद िकसी कारण स िकराया अविध क दौरान बकवाहन क र स असत ह अथवा सवा म कोई कमी अनभव करता ह तो ठकदार को िलखत प म रपोट िकया जाएगा बक ारा सवा की गणवा एव उपल कराए गए वाहन क र क सबध म िकए गए माकन पर िबना कोई िववाद िकए ठकदार ऐसी िशकायत िमलन पर इस वाहन को दसर वािणक वाहन स तरत बदलगा

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

39

(18) The Contractor has deposited a sum of Rs200000- on ______________ 2021 with the Bank as Performance Guarantee for the due performance of the contract for the entire contract period This Performance Guarantee amount will be refunded to the Contractor after the termination of the contract and submission of certificate that no bills isare pending for payment with the Bank The said sum will not carry any interest and will be refunded on the termination of this contract after deduction of claims of the Bank against the Contractor if any

(18) सण अनबध अविध क दौरान सिवदा क िविधवत िनादन क िलए सिवदाकार न िनादन जमानत क प म बक क पास ----------2021 को ₹200000- की रािश जमा की ह यह रािश सिवदा क िनर होन एव इस आशय का परमाणपतर परत करन िक भगतान हत बक क पास कोई िबल लिबत नही ह क बाद सिवदाकार को वापस कर दी जाएगी इस रािश पर कोई ाज दय नही होगा और सिवदा समा होन पर सिवदाकार क िव यिद बक का कोई दावा हो तो उसकी कटौती करत ए रािश वापस की जाएगी

(19) The contract can be terminated by the Bank before the term of the contract by giving one month notice to the Contractor and in case of earlier termination the Contractor will have no claim against the Bank

(19) सिवदा की अविध क पव ही सिवदाकार को एक माह क नोिटस पर बक ारा सिवदा को समा िकया जा सकता ह सिवदा को पहल समा करन की अवसथा म सिवदाकार का बक क िव कोई दावा नही होगा

(20) All notices and other communications required to be served on the parties including for violation of the terms of this Agreement shall be considered to be duly served if the same shall have been delivered by hand or posted by registered mail to the office addresses of the parties as mentioned in the agreement

(20) इस करार की शत क उघन सिहत सभी नोिटस एव अ सपरषण सबिधत प को िदए जान आवक ह एव इ हाथ स सौपन या करार म उखत सबिधत पो क कायालय क पत पर पजीकत डाक स भजन यह समझा जाएगा िक इ सौप िदया गया ह

(21) All disputes and differences of any kind under the agreement shall be referred to the sole arbitrator ie

(21) इस करार क तहत िकसी भी तरह क िववाद एव मतभद को एकमातर मसथ अथात तरीय िनदशक भारतीय रज़व बक नई िदी क पास भजा जाए एव िलखत प स िदया गया उनका

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

40

Regional Director Reserve Bank of India New Delhi and his decision in writing shall be final and binding on the Contractor However for any disputeissue not settled through arbitration the legal jurisdiction shall be New Delhi only Alternate settlement modes can be used for settling any legal dispute with mutual consent only The award passed by the Arbitrator shall be final and binding on the both the parties

िनणय अितम तथा सिवदाकार क िलए बाकारी होगा तथािप मसथता क माम स यिद कोई िववाद मा नही सलझ तो इसक िलए वधािनक तरािधकार कवल िदी होगा िकसी भी तरह क वधािनक िववाद को सलझान क िलए वकक समायोजन मामो का परयोग कवल आपसी सहमित स ही िकया जा सकता ह मसथ ारा पारत िनणय अितम होगा तथा दोनो पो क िलए बाकारी होगा

(22) The Contractor shall be solely responsible for full compliance with the provisions of ldquothe Sexual Harassment of women at work place (Prevention Prohibition and Redressal) Act 2013rdquo In case of any complaint of sexual harassment against its employee within the premises of the Bank the complaint will be filed before the Internal Complaints Committee constituted by the Contractor and the Contractor shall ensure appropriate action under the said Act in respect to the complaintrdquo Any complaint of sexual harassment from any aggrieved employee of the contractor against any employee of the Bank shall be taken cognizance of by the Regional Complaints Committee constituted by the Bank The contractor shall be responsible for any monetary compensation that may need to

(22) ldquoकायस थल पर मिहलाओ का यौन उत पीड़न (िनवारण िनषध एव िनदान) अिधिनयम 2013rdquo क परावधानो क पण अनपालन क िलए सिवदाकार ही परी तरह स िजदार होग यिद बक म यौन उीड़न क बार म इसक िकसी कमचारी क िव कोई िशकायत आती ह तो उस िशकायत को सिवदाकार ारा गिठत आतरक िशकायत सिमित क सम परत िकया जाएगा एव सिवदाकार ारा इस अिधिनयम क तहत िशकायत पर समिचत कारवाई की जाएगी यिद सिवदाकार का कोई पीिड़त कमचारी बक क िकसी कमचारी क िव यौन उीड़न की िशकायत करता ह तो बक ारा गिठत तरीय िशकायत सिमित इस मामल का सान लगी घटना म सिवदाकार क कमचारी का हाथ होन पर यिद मौिदरक ितपित का भगतान करन की आवकता पड़ तो यह िजदारी सिवदाकार की होगी उदाहरणाथ सिवदाकार क कमचारी ारा यौन िहसा िस होन पर बक की कमचारी को मौिदरक राहत अपन कमचारयो को काय सथल पर यौन उीड़न तथा सबिधत मामलो क बार म िशित करन की िजदारी ठकदार की होगी

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

41

be paid in case the incident involving the employees of the contractor for instance any monetary relief to Bankrsquos employee if sexual harassment by the employee of the contractor is proved by the Committee The contractor shall be responsible for educating its employees about prevention of sexual harassment at work place and related issues

(23) No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfilment of such obligation is prevented frustrated hindered or delayed as a consequence of circumstances of Force Majeure

(23)इस करार क तहत यिद कोई प (या इनकी तरफ स काय कर रहा कोई ) उस र तक या उस वजह स असफल रहता ह िजसम िक अपरािशत घटनाओ (फोस मोर) क चलत इ परा करन स रोका गया हो िनलबन आ हो कावट आई हो या या िवलब आ हो तो उसका कोई उरदािय नही होगा तो उसका कोई दािय या उरदािय नही होगा

(24)The Contractor shall not

disclose directly or indirectly

any information materials and

details of the Bankrsquos

infrastructure systems

equipment etc which may

come to the possession or

knowledge of the Contractor

during the course of

discharging contractual

obligations in connection with

this agreement to any third

(24) सिवदाकार बक क बिनयादी ढाच परणािलयो उपकरणो आिद क बार म पर या अपर प म िकसी भी सचना सामगरी तथा िववरण जो इस करार क सबध म अपन सिवदाक दाियो का िनवहन करन क दौरान सिवदाकार क सान म आ सकत ह का खलासा ततीय प को नही करगा तथा हर समय इस कठोर िवास को बनाए रखगा सिवदाकार लाग कानन क अनपालन तथा दािय का िनवहन करन क िलए वतमान आवकता क अितर करार क िववरण को िनजी और गोपनीय मानगा सिवदाकार िनयोा की पव िलखत सहमित क िबना िकसी भी सथान पर अथवा िकसी भी ापार अथवा तकनीकी दावज़ म काय क िकसी भी िववरण को परकािशत करना परकािशत करन की अनमित तथा खलासा नही करगा िकसी भी गोपनीय सचना क परकटीकरण क परणामप बक को ए िकसी भी नकसान की ितपित सिवदाकार करगा उपरो का पालन करन म िवफल

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

42

party and shall at all times hold

the same in strictest

confidence The Contractor

shall treat the details of the

contract as private and

confidential except to the

extent necessary to carry out

the obligations under it or to

comply with applicable laws

The Contractor shall not

publish permit to be published

or disclose any particulars of

the works in any trade or

technical paper or elsewhere

without the previous written

consent of the Bank The

Contractor shall take all

appropriate actions with respect

to its employees to ensure that

the obligations of non-

disclosure of confidential

information under this

agreement are fully satisfied

The Contractorrsquos obligations

with respect to non-disclosure

and confidentiality will survive

till the expiry or termination of

this agreement for whatever

reason

होन पर इस सिवदाकार की ओर स करार का उघन माना जाएगा तथा बक नकसान का दावा करन तथा काननी कदम उठान क िलए पातर होगा सिवदाकार इस करार क तहत गोपनीय जानकारी क गर परकटीकरण क दािय को परी तरह स सिनित करन क िलए अपन कमचारयो क सबध म उिचत कार वाई करगा गर परकटीकरण तथा गोपनीयता क सबध म सिवदाकार की बाता इस करार क समा होन या इसक िनर होन जो भी कारण हो तक वध रहगी

(25) The Contractor shall obtain the requisite license under Contract Labour Act (Regulation and Abolition Act 1970) and amended from time

(25) सिवदाकार ठका शरम (िविनयमन और उादन) अिधिनयम 1970 एव समय-समय पर सथापना चलान हत सबिधत शरम िवभाग ारा सशोिधत प म जारी क तहत अपित लाइसस हािसल करगा सिवदाकार ारा ऐसी सथापना चलान हत सबिधत िनयमो

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

43

to time issued by the concerned Labour Department for running the establishment Reserve Bank shall not be responsible in any way for any breach by the Contractor of the rules and regulations governing the running of such establishments by the Contractor

एव िविनयमो जा सिवदाकार ारा उघन करन पर रज़व बक िकसी भी तरह स िजदार नही होगा

(26)The Contractor shall register with the Registrar of concerned State Body and shall abide by State Labour Government of India (ministry of Labour) rules and regulations and all other Statutory Acts Regulations and rules relevant to this contract including Works Contract Act Minimum Wages Act 1950 and amended from time to time Payment of Wages Act 1935 and amended from time to time Provident Fund Act ESI Act etc and such other Statutory Enactment Rules and Regulations laid by the Government and local body in force coming into force which may apply to this agreement The Contractor shall indemnify the Reserve Bank against risks and damages arising out of the default on the part of Contractor due to negligence or non-compliance of any of the aforesaid rules regulations etc laid down by the Government and other statutory authorities from time to time

(26) सिवदाकार को सबिधत िनकाय क पजीयक क पजीकरण कराना होगा एव रा शरम भारत सरकार (शरम मतरालय) क िनयमो एव िविनयमो तथा इस करार स सबिधत अ सभी सािविधक अिधिनयमो िविनयमो का पालन करना होगा िजनम व काट ए नतम मजदरी अिधिनयम 1950 और समय-समय पर सशोिधत मजदरी सदाय अिधिनयम 1935 एव समय-समय पर सशोिधत भिव िनिध अिधिनयम ईएसआई अिधिनयम आिद एव सरकार तथा सथानीय िनकाय ारा िनधारत ऐस अ सािविधक अिधिनयम िनयम तथा िविनयम जो इस करार पर लाग ह व सब शािमल होग सरकार तथा अ सािविधक परािधकारयो ारा समय-समय पर िनधारत उ िनयमो एव िविनयमो म सिवदाकार ारा िकसी तरह की लापरवाही या इनक अनपालन न िकए जान क क फलप अगर बक क िव कोई जोखम उ होता ह या कोई हािन होती ह तो उसक परित सिवदाकार बक को ितपित दगा

(27) The Contractor shall comply with all requirements of law with regard to the provision

(27) सिवदाकार शरम स सबिधत सभी काननी अपाओ का पालन करगा एव सिनित करगा िक सबिधत शरम िवभाग स समिचत

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

44

of labour and ensure that an appropriate licence from concerned labour department is obtained It shall be the responsibility of the Contractor for furnishing necessary Statutory information documents in proof of the above whenever called for by RBI In case of any labour problems related to the workmen staff of the Contractor the same shall be settled at the Contractorrsquos end only

लाइसस हािसल कर िलया गया ह भारतीय रज़व बक जब भी माग तब बलाया जाए उपरो परमाण म आवक सािविधक सचना दावज परत करन की िजदारी सिवदाकार की होगी सिवदाकार क कामगारो को यिद कोई शरम सबधी समा होती ह तो इस िनपटान की िजदारी सिवदाकार की ही होगी

(28) In the event of default being made in the payment of any money in respect of wages of any person deployed by the agency for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities the Bank may failing payment of the said money by the contractor make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Bank from the contractor

(28) इस सिवदा क तहत काय करन क िलए िनयोिजत िकसी की मजदरी की रािश क भगतान क सबध म यिद कोई चक होती ह और इसक िलए शरम परािधकारयो क कायालय म कोई दावा परत िकया जाता ह एव शरम परािधकारयो की सति हत कोई दावज भी परत िकया जाता ह तो सिवदाकार ारा ऐसा भगतान न करन पर सिवदाकार की तरफ स बक उ रािश का भगतान शरम अिधकारयो को कर सकता ह तथा िकए गए भगतान की वसली बक सिवदाकार स कर सकता ह

(29) If any money shall as the result of any instructions from the Labour authorities or claim or application made under any of the Labour laws or Regulations be directed to be paid by the Bank such money shall be deemed to be payable by the contractor to the Bank within seven days The Bank

(29) शरम परािधकारयो क अनदश या शरम काननो क क तहत िकसी दाव या आवदन क परणामप बक को िकसी रािश का भगतान करन का िनदश िदया जाए तो यह माना जाएगा िक सात िदन क अदर सिवदाकार को बक को भगतान करना होगा बक को अिधकार होगा िक वह सिवदाकार को दय रािश या िनादन जमानत स कटौती करत ए सिवदाकार स रािश की वसली कर सकता ह

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

45

shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Guarantee

(30) The workmen should be

paid the minimum wages under

the Minimum Wages Act 1948

amp rules made thereunder

Besides the workmen should

be given Employees Provident

Fund as per EPF Act 1952

Bonus and or dividends as per

Payment of Bonus Act 1965

and ESI under ESI Act as

applicable In the absence of

ESI the contractor should

undertake the liability under the

coverage of Insurance such as

Workmenrsquos Compensation

Insurance under Workmenrsquos

Compensation Act 1923 The

total premium shall be borne by

the contractor The contractor

shall have a valid EPF Account

for making EPF Contribution for

its workmen In case of any

complaint regarding non-

compliance of any statutory

payments the same shall be

deducted from the bill without

prejudice to the Bankrsquos right to

cancel the contract The

Contractor shall abide by all the

(30) कामगारो को नतम मजदरी अिधिनयम 1948 एव इसक तहत बनाए गए िनयमो क अनसार नतम मजदरी का भगतान करना होगा इसक अलावा कामगारो को भिव िनिध अिधिनयम क अनसार कमचारी भिव िनिध बोनस भगतान अिधिनयम 1965 क तहत बोनस और या लाभाश तथा ईएसआई अिधिनयम क तहत कमचारी रा बीमा यथा लाग भी दना होगा रा कमचारी बीमा न होन की सथित म सिवदाकार को कमकार परितकर अिधिनयम 1923 क तहत बीमा कवरज का दािय भी लना होगा कमचारयो क भिविनिध खात म अशदान करन क िलए सिवदाकार का वध भिव िनिध खाता होना चािहए िकसी भी सािविधक भगतान क अनपालन न करन क बार म िशकायत िमलन की सथित म बक को अिधकार होगा िक वह सिवदा को िनर करन क उसक अिधकार पर परितकल परभाव ड़ाल िबना इसकी कटौती िबल स कर सक सिवदाकार को ठका शरम (िविनयमन और उादन) अिधिनयम 1970 क सभी सािविधक परावधानो का अनपालन करना होगा

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

46

statutory provisions of the

Contract Labour (Regulation amp

Abolition) Act 1970

(31) The Bank reserves the right to extend the contract for further period on terms mutually agreed upon The Contract may be terminated by either of the parties by giving one monthrsquos notice in writing of such termination to the other party If the Contractor fails to carry out any of his obligationsduties in terms of the Agreement or violates any general instructions and special conditions the contract may be terminated by the Bank without assigning any reason

(31) बक को अिधकार होगा िक वह आपसी प स सहमत शत पर सिवदा को आग भी िवार द सकता ह इस सिवदा को कोई भी प दसर प को एक महीन का िलखत नोिटस दकर िनर कर सकता ह यिद सिवदाकार इस करार क िकसी भी दािय टी को परा करन म असफल रहता ह या सामा अनदशो एव िवशष शत का उघण करता ह तो बक िबना कोई कारण बताए सिवदाकार को िनर कर सकता ह

(32) All details in the Tender Document and agreement are subject to amendmentchange at the option of the Bank subject to emergent situation in view of COVID-19 pandemic

(32) िनिवदा और करार म िदए गए सभी ोर कोिवड-19 महामारी क आलोक म उभरती परसथितयो क मनज़र बक क िवक पर सशोधनपरवतन क अधीन होग

(33) For deficiency in services and serious inconvenience caused to the Bank and its officials or to those for whom Bank directs to provide services penalty as explained below for the relevant instance will be imposed However the Bank will impose the penalty after giving due notice In case of dispute the Bankrsquos verdict will be final in the matter It will be the sole responsibility of the contractor to provide cars vehicles as and when

(33) बक और उसक अिधकारयो या िज सवाए दन क िलए बक िनदश दता ह उनक िलए सवाओ म कमी और गभीर असिवधा क िलए या िजनक िलए बक सवाए परदान करन का िनदश दता ह सबिधत घटना क िलए िनानसार दड लगाया जाएगा हालािक बक उिचत नोिटस दन क बाद जमाना लगाएगा िववाद क मामल म बक का फसला मामल म अितम होगा यह सिवदाकार की परी िज़दारी होगी िक व िबना िकसी पवागरह क रात सबह क समय बक ारा कार वाहन उपल कराए- यिद कार बिकग क अनसार रपोट नही करती ह तो पय 2000- क दड की वसली की जाएगी

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

47

requisitioned by the Bank during nightearly morning without prejudice

Rs 2000- will be levied in case Car does not report as per booking made

Rs 500- for every next half hour or part thereof will be levied in case of late reporting

Rs 2000- will be levied in case of wrong inflated entries in the Duty Slips relating to time Km

Rs 1000- will be levied in case Cars registered before 01042017 are used for duty

Half of bill amount will be levied as penalty in case any downward change found in the car type model ordered requisitioned

Rs 5000- will be levied in case driver is found reported to be under the influence of alcohol drugs or any other illegal substance

Rs1000- will be levied in case the driver is reported found chewing paan gutka or smoking while driving

परक अगल आध घट या उसक बाद दर स रपोिटग क मामल म 500- पय क दड की वसली की जाएगी समय िकमी स सबिधत टी प म गलत बढ़ा कर लगाई गई परिवियो क मामल म पय 2000- क दड की वसली की जाएगी 01042017 स पहल पजीकत कारो का िट क िलए इमाल करन पर पय 1000- क दड की वसली की जाएगी कार क परकार मॉडल ऑडर अपा म पाए गए िकसी भी परवतन क मामल म िबल की आधी रािश जमाना क प म लगाई जाएगी यिद ड ाइवर शराब ड या िकसी अ अवध पदाथ क परभाव म पाया गया इसकी रपोट की गई तो पय 5000- का जमाना लगाया जाएगा यिद वाहन चलात समय ड ाइवर क बार म यह रपोट की जाती ह यह पाया जाता ह िक वह पान गटखा चबा रहा था या धमरपान कर रहा था तो पय 1000- का जमाना लगाया जाएगा

This Agreement shall be executed in duplicate The original shall be retained by the Bank and the duplicate by the Contractor

करार दो परितयो म िनािदत िकया जाएगा मल परित बक क पास रखी जाएगी और दसरी परित सिवदाकार ारा रखी जाएगी

IN WITNESS WHEREOF the parties have caused their common seal to be affixed to these presents and a duplicate

इसक सा म इनकी उपसथित म और परमाण क प म दोनो पो न इस पर एव इसकी दसरी परित पर अपनी महर लगाई ह िदन एव वष इसम पहल ही िलख गय ह

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

48

hereof the day and year first hereinabove written

For and on behalf of Bank

Sign ________

Name

Title

For and on behalf of

Sign ___________

Name

Title

कत भारतीय रज़व बक हार नाम

कत हार नाम

गवाह (नाम और पता)

1)

2)

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

49

Common and Technical Terms for Car Desk RBI New Delhi

Tech Spec CHECK LIST (Common Terms) 1 Tender Conditions The Bank may not consider any changes in terms and conditions as laid down in the tender Component Agree Only 2 Date of commencement April 01 2021 or later as specified in the letter of award of the contract component Agree Only 3 EMD Tenderer has to submit EMD of Rs200000- through NEFT only in the account details as given under para 3 of Annex A of tender document The EMD of successful bidders will be retained as Performance Guarantee for execution of the contract The EMD of unsuccessful tenderers shall be refunded within 15 working days of opening of Price Bid and no interest shall be paid on such money Component Agree Only 4 Quoted rates shall be inclusive of all taxes (excluding GST) unless specified otherwise component Agree Only 5 Period of contract upto one year component Agree Only 6 Release of Performance Guarantee On termination of contract and submission of certificate that no bills are pending with the Bank for payment component Agree Only 7 Annex-C Upload duly filled format in Annex-C for Price Bid and input in the MSTC website 8 Contractors should ensure to upload all the documents mentionedlisted in Annexes in cover I of the e-tender 9 The rates quoted by individual vendor under each category of vehicles and for each kind of use will be for analyzing the lowest rates among contractors and shall not form the basis for the empanelment Further the minimum rates for each categoryuse quoted by the contractors will be offered to all other eligible contractors for acceptance and consequent empanelment

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME

50

BY BIDDING IN THIS TENDER BIDDER CONFIRMS THAT HESHE HAS READ AND UNDERSTOOD THE TENDER DOCUMENT INCLUDING ANNEX- A to

ANNEX - G AND AGREES TO THE SAME