LEVERAGING DISRUPTION

NCPA 2021 ANNUAL CONVENTION

CHARLOTTE, N.C. • OCTOBER 9 – 12

LEVERAGING

DISRUPTION

PROGRAM GUIDE

NCPA 2019 ANNUAL CONVENTION2

call 888.434.0308

visit compliantrx.com email [email protected]

You look after your patient’s health, isn’t it time someone looked

after your pharmacy’s? Support your community

better, with CPA®.

When was the last time your pharmacy had

a checkup?

LEVERAGING

DISRUPTION#NCPA2021 1

• �Leverage�the�disruption�and�get�paid�for�the�

care�you�provide.Theneedforaccessible,

routine,andurgenthealthcareduringthe

COVID-19pandemicacceleratedthewidespread

adoptionofinnovativepharmacyservicesand

thisyear’sconventionfocusesonhowto

leveragethedisruptiontobuildprofitable,

sustainablerevenuesourcesforyourfuture.

Learnhowtopartnerwithlocalhealthdepart-

mentsandprescribers,revampyourpatients’

in-storeexperience,generatenewrevenuefor

yourstore,andmuchmore!

• Position�your�pharmacy�as�a�primary�care�

destination.�Communitypharmaciesacrossthe

countryareadoptingamoreprimaryapproach

topatientcareinworkflow,mindset,andbilling

pathways.Thisyear’sprogramsaredesignedto

provideyouandyourstaffwithpracticalappli-

cationstospringboardyourpracticetowarda

primarycarepharmacymodel.

• Create�leadership�opportunities�for�your�team.

Thisyearwe’vedevelopedsomeprogramming

withyournon-pharmaciststaffinmind.Empower

yourstafftoplaybiggerrolesinhealthand

wellness,back-endoperations,point-of-care

testing,andmore.

• Discover�beneficial�partnerships.AnExpofilled

withexhibitorsfromacrossthenationwho’ll

answeryourquestionsaboutproductsand

technologythatcanadvanceyourbusiness.

• Build�impactful�connections.FromTake5!Ideas

tosparkrevenue-generatingorexpense-saving

pearlsfirstthingeachmorningtoQuickConsults

LIVE!Presentationsontheshowfloor,there’s

alwaystimetolearnfromeachotherandbuild

connectionsatconvention.Don’tforgettolook

forbusinesseducationwithaShoottheBreeze®

toaskquestionsandfindoutwhat’sworkingwell

directlyfromyourpeersandtheirteams.

• Launch�a�“specialty�lite”�service.�Notallspecialty

drugshavealimiteddistributionandsignificant

barrierstoentry.Withsomebasictraining,your

pharmacycanaccessasubsetofthat$446

billion-dollarmarketplacetoday.JoinTuesday

afternoon’s“DemystifyingSpecialty’sRolein

CommunityPharmacySummit”andwalkaway

withtheknow-howtogetreferrals,manage

inventory,anddiscovertechnologysolutionsto

makeithappen.

HIGHLIGHTS

FOR THE NCPA 2021 ANNUAL CONVENTION

call 888.434.0308

visit compliantrx.com email [email protected]

You look after your patient’s health, isn’t it time someone looked

after your pharmacy’s? Support your community

better, with CPA®.

When was the last time your pharmacy had

a checkup?


Anda,Inc.........................................................................................................3

CardinalHealth...........................................................InsideBackCover

CompliantPharmacyAllianceCooperative....InsideFrontCover

CPESN........................................................................................................... 26

Merck.............................................................................................................. 16

ParataSystems.......................................................................................... 23

Pfizer,Inc..................................................................................................... 21

PioneerRx..................................................................................................... 13

RxSafe,LLC...............................................................................BackCover

USMedicalFunding....................................................................................4

WellgisticsLLC........................................................................................... 15

This advertiser index is provided for the reader’s convenience and is not part of the advertising contract. While every attempt is made to provide accurate information, the publisher cannot be held responsible for errors or omissions.

ADVERTISER INDEX

NationalCommunityPharmacistsAssociation100DaingerfieldRoad,Alexandria,VA22314703-683-8200,www.ncpa.org

NCPA2021AnnualConventionCharlotteConventionCenterOct.9–12,2021,Charlotte,NCMoreinformationregardingtheAnnualConventionisavailableatwww.ncpa.org/convention.

TheofficialNCPAConventionProgramGuideispublishedbyNCPAasanexclusiveservicetoAnnualConventionattendees.Whileeveryeffortismadetoensureaccuracy,NCPAmakesnowarranties,expressedorimplied,relatedtotheinformation.Informationcontainedhereinissubjecttochangewithoutnotice.Nopartofthispublicationmaybere-produced,storedortransmittedwithoutwrittenpermissionfromNCPA.

©2021NationalCommunityPharmacistsAssociation.Allrightsreserved.

CONTENTS

Advertiser Index ................................... 2

Greetings ................................................ 5

NCPA Officers ........................................ 6

NCPA Board of Directors .................... 6

Council of Presidents ........................... 6

General Information ............................. 7

NCPA Member Services/

Bookstore Pavilion ............................... 8

Continuing Education Credits ......... 10

Expo ........................................................ 11

Thank You to Our Sponsors ..............14

Invited Guests .......................................17

Get to know Charlotte ........................18

NCPA Passport Game ........................20

House of Delegates Agenda ............22

Convention Center Floor Plans .......24

CPESN® Programs..........................27-31

Speaker Profiles ..................................33

Daily Programming ............................38

Saturday, Oct. 9 ..................................39

Sunday, Oct. 10 ....................................51

Monday, Oct. 11 ....................................59

Tuesday, Oct. 12 ..................................65

NCPA EXPOExpo Floor Plan ...................................72

Comprehensive

Exhibitor Listings ................................74

Product Categories ............................93

#NCPA2021 3

Helping you get medicine,into the hands of those who need it.

Anda provides nationwide distribution and access to thousands

of products in all therapeutic categories and dosage forms,

helping you meet the needs of your patients.

Generics • Brands • Specialty • Vaccines • PetMeds • OTCs • Diagnostic Tests • Medical Supplies

www.andanet.com Visit us at booth # 1003 1-800-331-ANDA (2632)

C

M

Y

CM

MY

CY

CMY

K

ai163045998455_Anda 2021 NCPA Program Guide Ad - Print File.pdf 1 8/31/2021 9:33:05 PM


Nationwide Conventional & SBA Financing

Give your pharmacy,the best of both worlds!Use our SBA program now as a temporary tool and then reenance to our Conventional low exed rate loan after 24 months!

Starting up, expanding, purchasing, or just need a boost in cash ow?

Are you lacking the necessary capital or down payment?

Don't want to include your personal residence as collateral?

“Connect with Marc or Glenn Cornella to see how they can help today!

[email protected]/pharmacists

Up to 100% enancing for pharmacy & real estate with rates starting at

Prime +1.5%

SBA Loan Program

Conventional Loan ProgramUp to 20 year terms with

rates starting at

3.9% FIXED

SBA and Conventional loan programs are based on previous credit history, current cash ow, and other enancial parameters. This is not an offer to lend. Loans are subject to enal credit approval in accordance with eligibility and lending guidelines. Other lending programs may also be available. Contact US Medical Funding for full details.

The Preferred Lending Source for NCPA

"Thanks to USMF securing an outstanding start up loan program, I wouldn't have realized my dream of

pharmacy ownership without them!" —T. Cooper, PharmD

#NCPA2021 5

Whenwesaidourgood-byesinSanDiegoin2019,

wehadnoideawhatwasaroundthecorner.We’ve

comealongwayandwe’vemadethebestofa

challengingsituation.Throughitall,we’veworked

tohelpourpatientsleadhealthierlives,buildour

pharmacybusinesses,andbeleadersandhealth

advocatesinourcommunities.

Atthisconvention,we’regoingtocelebrateour

successes,becausewedeservetodojustthat.

Andwe’regoingtolookahead.

We’vehadtoshiftfocusabitoverthepasttwo

years,butwe’veneverlostsightofourgoal.We’re

stillcommittedtochangingthepharmacypayment

model.Atthisconvention,we’llbuildonwhatwe’ve

accomplishedthroughthepandemicbyofferinga

widevarietyofprograms.Whateveryourbusiness

goals,you’llfindsolutionsinCharlotte.Wehavea

lineupofsessionscoveringeverythingfromtesting

tospecialtypharmacytomarketingtobuilding

communitypartnerships,andsomuchmore.And

we’regoingtoshowyouhowtogetthere,notwith

loftytheories,butwithrealsolutionsyoucan

implementrightaway.

IthasbeenanhonortoserveasNCPApresidentfor

thepasttwoyears.Iwanttothankmywonderful

wife,Gretchen,ourfamily,theNCPABoardof

Directors,friends,businesspartners,pharmacystaff,

andthededicatedNCPAteamforallthey’vedone

tohelpmeeverystepoftheway.

Sogladyou’rehereinCharlotte.Relaxandcatchup

withyourcolleagues.There’splentytodo,andlots

tolearnandshare.Ithinkthisisgoingtobeourbest

conventionyet!

BrianCaswell,RPh

President,2019-21

WE’VE BEEN WAITING TWO YEARS TO GATHER

IN PERSON, AND I’M EXCITED TO SPEND THE

NEXT FEW DAYS SEEING FOLKS IN PERSON

INSTEAD OF ON A COMPUTER SCREEN.

WELCOME

TO THE NCPA 2021 ANNUAL CONVENTION!

Nationwide Conventional & SBA Financing

Give your pharmacy,the best of both worlds!Use our SBA program now as a temporary tool and then reenance to our Conventional low exed rate loan after 24 months!

Starting up, expanding, purchasing, or just need a boost in cash ow?

Are you lacking the necessary capital or down payment?

Don't want to include your personal residence as collateral?

“Connect with Marc or Glenn Cornella to see how they can help today!

[email protected]/pharmacists

Up to 100% enancing for pharmacy & real estate with rates starting at

Prime +1.5%

SBA Loan Program

Conventional Loan ProgramUp to 20 year terms with

rates starting at

3.9% FIXED

SBA and Conventional loan programs are based on previous credit history, current cash ow, and other enancial parameters. This is not an offer to lend. Loans are subject to enal credit approval in accordance with eligibility and lending guidelines. Other lending programs may also be available. Contact US Medical Funding for full details.

The Preferred Lending Source for NCPA

"Thanks to USMF securing an outstanding start up loan program, I wouldn't have realized my dream of

pharmacy ownership without them!" —T. Cooper, PharmD


NCPA OFFICERSPresident–BrianCaswell,BaxterSprings,Kan.

President-elect–MicheleBelcher,GrantsPass,Ore.

VicePresident–JustinWilson,MidwestCity,Okla.

VicePresident–MichaelKim,Washington,D.C.

VicePresident–JonathanMarquess,Woodstock,Ga.

VicePresident–HashimZaibak,Milwaukee

VicePresident–DaredPrice,Winfield,Kan.

BOARD OF DIRECTORSChairman–HughChancy,Hahira,Ga.

Boardmember–JeffCarson,SanAntonio,Texas

Boardmember–LeaWolsoncroft,Birmingham,Ala.

Boardmember–JeffHarrell,Ilwaco,Wash.

Boardmember–KristenRiddle,Conway,Ark.

Boardmember–ChristianTadrus,Moberly,Mo.

ImmediatePastPresident–BillOsborn,Miami,Okla.

CEO–B.DouglasHoey,Alexandria,Va.

COUNCIL OF PRESIDENTSCalvinJ.Anthony,Stillwater,Okla.

BradleyJ.Arthur,Buffalo,N.Y.

C.RobertBlake,WestUnion,Ohio

DonnieR.Calhoun,Anniston,Ala.

PaulJ.Dumouchel,WellesleyHills,Mass.

KennethB.Epley,Alexandria,Va.

StephenL.Giroux,Middleport,N.Y.

GeneGraves,LittleRock,Ark.

RobertJ.Greenwood,Waterloo,Iowa

JosephH.Harmison,Arlington,Texas

HollyW.Henry,Seattle

JamesL.Martin,Austin,Texas

W.WhitakerMoose,Mt.Pleasant,N.C.

JosephA.Mosso,Latrobe,Pa.

DeAnnM.Mullins,LynnHaven,Fla.

JamesR.Rankin,Highland,Ill.

MarkS.Riley,LittleRock,Ark.

WilliamL.Scharringhausen,ParkRidge,Ill.

JohnT.Sherrer,Marietta,Ga.

H.JoeSmith,RehobethBeach,Del.

JohnE.Tilley,Downey,Calif.

TonyP.Welder,Bismarck,N.D.

CharlesM.West,LittleRock,Ark.

BOARD OF DIRECTORSOFFICERS AND

6

#NCPA2021 7

CONVENTION LOCATIONTheregistrationarea,servicedesks,

offices,educationalofferings,

NCPAExpo,meetings,andmost

socialfunctionsarelocatedinthe

CharlotteConventionCenter.You

willfinddetailedinformationinthis

programforvenue/meetingroom

locationsandtimesforallofficial

conventionactivities.Checkthe

NCPAwebsiteandsignupforSMS

notificationsforupdatesandlast-

minutechangeseachday.

REGISTRATIONNCPAconventionregistration

islocatedontheGroundLevel

–ConcourseAoftheCharlotte

ConventionCenter.

Registrationwillbeopenduringthe

followinghours:

Saturday,Oct.9|7a.m.–8:30p.m.

Sunday,Oct.10|7a.m.–6p.m.

Monday,Oct.11|7a.m.–6p.m.

Tuesday,Oct.12|7a.m.–3p.m.

GEN

ERAL IN

FORM

ATIO

N

NAME BADGESPleaserememberthatyoumust

wearyournamebadgeatall

timesduringconventionactivities.

Yourbadgeisyourpassporttoall

businesseducation,exhibits,and

socialfunctions.Noonewillbe

admittedtoanyfunctionwithout

anofficialbadge.Ifyouloseyour

badge,thefeeforareplacement

willbe$25.

LANYARDSExhibitors:Black

Members:Green

Students:Orange

NCPAStaff:Purple

MEDIA REPRESENTATIVESMediarepresentativesshould

checkinattheNCPAregistration

area,locatedontheGroundLevel


ConventionCentertoreceivethe

requiredmediacredentials.

OPENING NIGHT RECEPTION, sponsored by McKessonAllregisteredattendeeswillbe

abletoattendtheOpeningNight

Reception,sponsoredbyMcKesson,

onSaturday,Oct.9from6:30–8:30

p.m.intheFoyer/Terraceonthe

secondfloornexttotheRichardson

Ballroomattheconventioncenter.

Ourthemeforthereceptionis

“AHeroesWelcome”thankingallof

ourpharmacistsandteammembers

workingonthefrontlinesduring

thepandemic!Nonregisteredguests

maypurchaseindividualticketsto

thereceptionfor$75eachatthe

NCPARegistrationDesk,locatedon

theGroundLevel–ConcourseAof

theCharlotteConventionCenter.

HOUSE OF DELEGATES CREDENTIALS REGISTRATIONDelegatesshouldpre-register

andpickuptheirribbonsatthe

CredentialsdeskintheNCPA

registrationarea,locatedinthe

GroundLevel–ConcourseAofthe

CharlotteConventionCenter.

TheCredentialsdeskwillbeopen

duringthefollowinghours:

Sunday,Oct.10|1–3p.m.

Monday,Oct.11|1–3p.m.

SHOOT THE BREEZE® – RETURNS AGAIN THIS YEAR! Getyourwho,what,where,and

whenquestionsansweredduring

informalnon-CEsharingsessions

followingselectbusinesseducation.

Checkthedailyprogrammingguide

formoreinformation.

GENERAL INFORMATION


Wearededicatedtothecontinuinggrowthandprosperityofindependentcommunity

pharmacyintheUnitedStates.

Wearethenationalpharmacyassociationrepresentingtheprofessionalandproprietary

interestsofindependentcommunitypharmacistsandwillvigorouslypromoteanddefend

thoseinterests.

Wearecommittedtohigh-qualitypharmacistcareandtorestoring,maintaining,and

promotingthehealthandwell-beingofthepublicweserve.

WebelieveintheinherentvirtuesoftheAmericanfreeenterprisesystemandwilldoall

wecantoensuretheabilityofindependentcommunitypharmaciststocompeteinafree

andfairmarketplace.

Wevaluetherighttopetitiontheappropriatelegislativeandregulatorybodiestoserve

theneedsofthosewerepresent.

Wewillutilizeourresourcestoachievetheseendsinanethicalandsociallyresponsible

manner.

NCPA MEMBER SERVICES/BOOKSTORE PAVILION/CPESN VisittheNCPAMemberServices/

BookstorePavilion,locatedinthe

centeroftheNCPAExpoandtake

advantageofthebenefitsNCPA

membershiphastooffer.Discover

howthelatestNCPAproducts

andservicescanhelpyoumake

yourpracticeagreatersuccess,

takeadvantageofconvention

discounts,andfindouthowtouse

theNCPAwebsitetoaccessyour

memberprofile.Therewillalso

beanNCPAMembershipCentral

Loungeintheregistrationareaso

thatattendeeswillhavetotalaccess

totheseproductsandservices

throughouttheconvention.NCPA

representativeswillbeavailable

toansweryourquestionsandtake

orders.Membersandnon-members

areencouragedtovisittheNCPA

MemberCentralLoungeandtalkto

staff,learnaboutNCPA,andfind

outhowtogetmoreinvolvedinthe

association.Representativesfrom

CPESNwillbeattheNCPAPavilion

readytotalkabouttheirservices,

makesuretostopbyandlearn

moreaboutCPESN.

NCPA FOUNDATIONFormorethan65years

theNCPAFoundationhas

supportedprogramsdesigned

toadvanceindependent

communitypharmacy.Duringthe

convention,theFoundationwill

recognizevolunteers,students,

pharmacyschoolfaculty,and

pharmacistswhohaveexhibited

exemplaryleadershiporhave

madeexceptionalcontributions

toindependentpharmacy.

RecognitionsincludetheJohn

W.DargavelMedalAward,NARD

OwnershipAward,Preceptorofthe

YearAward,OutstandingFaculty

NCPA MISSIONG

ENER

AL

INFO

RMA

TIO

N

#NCPA2021 9

LiaisonoftheYear,scholarship

recipients,NCPAStudentChapter

oftheYear,GoodNeighbor

PharmacyNCPAPruitt-Schutte

StudentBusinessPlanCompetition,

andmore.Besuretojoinusat

theNCPAFoundationAwards

CeremonyonSunday,Oct.10and

stopbytheNCPAFoundation

booth(1727)intheExpotolearn

moreabouttheFoundation.

• NCPA�Foundation�Awards�

Ceremony

Sunday, Oct. 10�|�4–5:30p.m.

Richardson Ballroom B

TheNARDOwnershipAward,

scholarshippresentations,and

NCPAStudentChapterofthe

Yearareamongthehighlights

duringthisawardsceremony

sponsoredbytheNCPA

Foundation.

EMERGENCIESIfyouorsomeoneyouknoware

experiencingamedicalemergency

duringtheNCPA2021Annual

Convention,pleasedial911for

medicalassistance.Toreportan

emergencyduringconvention

activities,pleasegototheNCPA

conventionregistrationarea,

locatedontheGroundLevel–

ConcourseAoftheCharlotte

ConventionCenter.

LOST AND FOUNDToinquireaboutlostitems,please

checkattheNCPAregistration

desk,locatedontheGroundLevel


ConventionCenter.

SMOKING POLICYSmokingduringtheNCPA2021

AnnualConventionisprohibited

indoorsatallfacilities.

CELL PHONESToensureaquietenvironment

inbusinesseducation,allcellular

phonesshouldbeturnedofforset

tosilentmode.Pleaseleavethe

workshopareatoconductcalls.

Thankyouforyourcooperation.

CHILD CARE ARRANGEMENTSPleasenotethatNCPAdoesnot

permitthepresenceofchildrenin

businesseducationortheExpo.

Toinquireaboutchildcare

arrangementsduringtheNCPA

Convention,pleasecheckwith

yourhotelconcierge,whocan

providealistoflicensed,bonded,

Charlotte-areachildcareservices

andorganizationsandtheircontact

information.Advancereservations

arestronglyrecommended.

ComplimentaryWi-Fiaccess

isavailableforConvention

attendeesthroughoutthe

NCPAfunctionspacewithin

theCharlotteConvention

Center,exceptforthe

ExhibitHall.

Network�username:�NCPA

Password:�NCPA2021

SAVE

YOURDATA

8�–�9:30�a.m.�

Course Code

o2021NCPAHouseofDelegates

1:15�–�2:15�p.m.�

Course Code

oThe3AuditTriggersYouCan’tAffordtoMiss

oTheFutureoftheFrontEnd

2:30�–�3:30�p.m.�

Course Code

oDemystifyingConcierge:ThePharmacistWillSeeYouNow

oPreceptingPearls:ToolsforBuildingaWin-WinRotationExperience

10:45�–�11:45�a.m.��

Course Code

oDisruptiveLeadership:CoachingYourTeamintheNewEraofUncertainty

3:45�–�4:45�p.m.�

Course Code

oFromVaccinationtoValuedCustomer

NEW�THIS�YEAR: Each CE session has a unique attendance code that will be required to claim CE

credit. Use the below table to keep track of the attendance codes for the sessions you attended.

Continuing education claiming instructions are on page 10.

Need help? Visit CE Central outside of Richardson A and B Ballrooms or visit www.ncpa.org/cesupport.


INFORMATION DESKConventionattendeeswhohave

questionsaboutbusinesseducation,

events,hotel,registration,local

directions,etc.,maydosoatthe

NCPARegistrationDesk,locatedin

theNCPAconventionregistration

areaintheGroundLevel–

ConcourseAoftheCharlotte

ConventionCenter.

SUGGESTION POLICYPleaseshareyourfeedback

regardingyourconvention

experiencewithusbywritingto

theNCPAConventionDepartment,

100DaingerfieldRoad,Alexandria,

VA22314.Businesseducation

commentsorconcernsshouldbe

addressedtoNCPAseniordirector

ofprogramdevelopment,BriMorris,

PharmD.

SOCIAL MEDIAJointheNCPA2021Annual

Conventionconversation!Post

yourphotosand/orvideosto

socialmediaandusethehashtag

#NCPA2021.BesuretotagNCPA

(@commpharmacy)andfollowfor

thelatestnewsandupdatestoo!

…facebook.com/commpharmacy

…@commpharmacy

…�linkedin.com/company/ncpa

…@commpharmacy

CE INFORMATIONNCPAisaccreditedbythe

AccreditationCouncilfor

PharmacyEducationasaprovider

ofcontinuingpharmacyeducation.

Thisprogramwillprovide

upto18.5contact

hours(0.185CEUs)of

continuingpharmacyeducation.

Participantsneedtoattend,enter

anattendancecodeonNCPA’s

learningcenter,andcompletea

feedbackquestionnaireinorder

toreceivecreditfortheprogram.

Target audience: community

pharmacists and community

pharmacy technicians.

CE�Deadline:�Friday,�Nov.�5

How�to�Claim�CE

1.�Gotoncpa.org/learnandlog

inusingyourNCPAcredentials.

ClickontheConventiontab

locatedatthetopofthepage.

2.Findthenameofthesession

youattendedandclickMore�

Info.

3.ClicktheAttendancebutton

4.EntertheAttendance�code

providedtoyouattheendof

thesession.Please�note:�each�

session�has�its�own�unique�

code.

You�must�enter�the�attendance�

code�and�complete�the�feedback�

questionnaire�in�order�to�receive�

credit�for�the�session.Toconfirm

successfulcompletionofthe

course,gototheMyDashboard

pageandclickonthe“Completed”

tabofyourdashboard.Questions?

VisitCECentraloutsideof

RichardsonAandBBallroomsor

visitwww.ncpa.org/cesupport.

CONTINUING EDUCATION PROGRAMS

Please allow up to 1 month for your CE

credit to appear within the CE monitor.

SEE PAGES 41, 52, 60 AND 66 FOR YOUR

CE ATTENDANCE CODE TRACKING SHEET

10

11

SHOWCASE POLICY/ NO SUITCASINGToprotectourvalued

exhibitorsandtheirinvestment

inattendingtheNCPA2021

AnnualConvention,ourrules

strictlyprohibitsolicitation,

suitcasing,oroutboardingby

attendeeswhotransactbusiness

attheConventionorinNCPA

ConventionhotelsanddoNOT

haveexhibitbooths.Ifany

attendeeisobserveddoingsuch

activities,theywillbeaskedto

leaveimmediately.Convention

managementmustbeinformedof

anyhospitalitysuites,receptions,

etc.,andexpressedconsentmust

bereceivedpriortotheevent.

Pleasereportanyviolationsyou

mayobservetoConvention

management.

THINGS TO DO IN THE NCPA EXPO• Community�Pharmacy�

Residency�Showcase�

Sunday, Oct. 10 |

12:45–2:45p.m.(locatedat

backofExhibitHall)

Acan’t-misseventforstudents

lookingforpost-graduate

programsincommunity

pharmacyorpharmacy

teamslookingtostarttheir

ownresidency.Networkwith

leadersandcurrentresidents

fromcommunitypharmacy,

pharmacyownership,and

associationmanagement

programsnationwide.

• Innovations�in�Community�

Practice�Poster�Symposium�

Sunday, Oct. 10 |2:15–3:45p.m.

(locatedatbackofExhibitHall)

Engageandsupportyour

colleagueswhoareworkingto

advancecommunitypharmacy

practicethroughresearch.

Findoutwhatworkedwelland

lessonslearnedfromtheexperts

ofinnovativepilotprograms,

studentbusinessplans,and

communitypharmacyresearch

duringthistime.Allattendees

arewelcomeandencouragedto

attend.

THE NCPA EXPO

THE NCPA EXPO IS LOCATED ON THE GROUND

LEVEL OF THE CHARLOTTE CONVENTION

CENTER IN EXHIBIT HALLS A-B1

EXPO HOURS

SUNDAY, OCT. 10

12:30 – 4 p.m.

3 – 4 p.m. Reception in Exhibit Hall

MONDAY, OCT. 11

11:30 a.m. – 3:30 p.m.

11:30 a.m. – 1:30 p.m. Buffet Lunch

TUESDAY, OCT. 12

9:30 a.m. – 1 p.m.

11 a.m. – 1 p.m. Buffet Lunch

#NCPA2021

12

•� The�Candy�Bar,�sponsored by

Transaction Data Systems

Haveasweettooth?Wellare

youinforasweettreatat

TheCandyBar,openSunday

throughTuesdayofConvention,

locatedintheregistrationarea.

Therewillbeover500pounds

ofyourfavoritecandy.Over

twentydifferentvarietiesof

candyareat

TheCandy

Bar—stop

byandgrab

abagoffun!

•� The�Relaxation�Station,�

sponsored by Surescripts

DestressatTheRelaxation

station.Hereisanopportunity

torestandrecharge,soyoucan

benefitmorefullyfromyour

educationalprogram.Located

intheexhibit

hallon

Sundayand

Mondayof

Convention,

booth1041.

•� Pit�Stop�Dinner�&�Party,

sponsored by American

Pharmacies, GeriMed, and

WSPC

Alittleoverhalfwaythrough

theshowandweneedsome

dinner,dancingandfun!

Mondaynightbeginningat7

p.m.intheGrandBallroomCD

intheWestinHotel.Therewill

befood,drink,alivebandand

greattimetounwindfromthe

day’sactivities.

Sunday, Oct. 10 |1–3:00p.m.

Monday, Oct. 11 |Noon–3:30p.m.

Tuesday, Oct. 12 |10:30a.m.–1:00p.m.

Newniches,newprofits,newwaysofapproachingachallenge-theseshort,interactive,non-CEpresentations

ontheExpofloorwillyougiveyouthequickconsultyou’vebeenlookingfortoelevateyourbusiness!Each

sessionisonly30minutes,soyouhaveplentyoftimetoexploretheExpo.Checkoutthedailyprogramming

guidefortopicsanddetails.


Sun. Oct. 10 | 12:30 pm - 4:00 pmMon. Oct. 11 | 11:30 am - 3:30 pm

RELAXATION STATIONsponsored by

Booth 1041

#NCPA2021 13

PHARMACY

90%

14

AS�OF�9/13/2021

THANK YOUTO OUR SPONSORS


R

WELL-SERVED

PHARMACY COMMUNITY

WSPC

#NCPA2021 15

PERFORMANCE DRIVENPharmacies


Visit the Merck Exhibit Booth #801 for Information About Merck Product Theaters

NCPA 2021 ANNUAL CONVENTION & EXPO

Helping to protect at-risk and minority communities against pneumococcal diseaseSpeaker: Jonathan G. Marquess, PharmD, CDE, FAPhA

Monday, October 11, 2021 11:30 am - 12:30 pm Room E219-AB

HPV and Head and Neck Cancers: Do You Know the Facts?Speaker: Jonathan G. Marquess, PharmD, CDE, FAPhA

Sunday, October 10, 2021 11:30 am - 12:30 pm Room E219-AB

Adult hepatitis A in a time of outbreaksSpeaker: Dennis Stanley, R.Ph

Saturday, October 9, 2021 12:45 pm - 1:45 pm Room E219-AB

Copyright © 2021 Merck Sharp & Dohme Corp., a subsidiary of Merck & Co., Inc. All rights reserved. US-NON-08558 08/21

#NCPA2021 17

AcademyofManagedCarePharmacy

AccreditationCouncilforPharmacyEducation

AllianceforPharmacyCompounding

AmericanAssociationofCollegesofPharmacy

AmericanAssociationofPharmaceuticalScientists

AmericanAssociationofPharmacyTechnicians

AmericanCollegeofApothecaries

AmericanCollegeofClinicalPharmacy

AmericanDiabetesAssociation

AmericanFoundationforPharmaceuticalEducation

AmericanHeartAssociation

AmericanMedicalAssociation

AmericanPharmacistsAssociation

AmericanSocietyforAutomationinPharmacy

AmericanSocietyforPharmacyLaw

AmericanSocietyofConsultantPharmacists

AmericanSocietyofHealth-SystemPharmacists

AssociationforAccessibleMedicines

BiotechnologyIndustryOrganization

BoardofPharmaceuticalSpecialties

ChainDrugMarketingAssociation,Inc.

CollegeofPsychiatricandNeurologicPharmacists

ConsumerHealthcareProductsAssociation

FederationofPharmacyNetwork

FoodandDrugLawInstitute

FoodMarketingInstitute

HealthcareDistributionAssociation

HealthIndustryDistributorsAssociation

Hematology/OncologyPharmacyAssociation

NationalAllianceofStatePharmacyAssociations

NationalAssociationofBoardsofPharmacy

NationalAssociationofChainDrugStores

NationalAssociationofConvenienceandFuel

Retailing

NationalAssociationofMedicaidDirectors

NationalAssociationofSpecialtyPharmacies

NationalCouncilforPrescriptionDrugPrograms

TheNationalCouncilonAging

NationalGovernorsAssociation

NationalGrocersAssociation

NationalPharmaceuticalAssociation

NationalPharmaceuticalCouncil,Inc.

NationalQualityForum

NationalRetailFederation

NeighbourhoodPharmacyAssociationofCanada

PersonalCareProductCouncil

PharmaceuticalResearchandManufacturersof

America

UnitedStatesPharmacopeia

REPRESENTATIVES FROM THE FOLLOWING ORGANIZATIONS HAVE

BEEN INVITED TO ATTEND THE NCPA 2021 ANNUAL CONVENTION.

INVITED GUESTS


CHARLOTTEGET TO KNOW

NORTH CAROLINA

#NCPA2021 19

CHARLOTTE

connectsUptowntotheSouth

End,whereyou’llfindfood,

entertainment,shopping,and

artateverystop.

• You’reinracecountryinChar-

lotte,andNASCARisking.Up-

town,you’llfindtheorganiza-

tion’s150,000-square-footHall

ofFame.Justoutsideoftown,

you’llfindthefamedCharlotte

MotorSpeedway,homeofthe

Coca-Cola600,theBankof

America500,andtheNASCAR

SprintAll-StarRace.About75

percentofallNASCARteams

havetheirhomebasewithin

twohoursofCharlotte.

• EvangelistBillyGrahamgrew

upinCharlotte.Amajorthor-

oughfareintown,BillyGraham

Parkway,bearshisname.His

libraryandmuseumareon

BillyGrahamParkway.

• TheU.SNationalWhitewa-

terCenterislocatedonthe

outskirtsofCharlotteandis

hometotheworld’slargest

man-madewhitewaterriver.

Theriver’spowerfulpumpscan

unleashenoughwatertofillan

Olympic-sizedswimmingpool

ineightseconds.

• Likerollercoasters?You’llfind

14ofthematCarowinds,the

amusementparkthatstrad-

dlestheNorthCarolina/South

Carolinaline,lessthan10miles

fromUptown.You’rejustin

timefortheannualHalloween

event,Scarowinds.Ifyoulike

scary,it’samust!

• Makesuretogetaphotomade

infrontoftheFirebirdsculp-

ture,orasit’salsoknownby

locals,theDiscoChicken.It’s

onTryonStreet,justout-

sidetheBechtlerMuseumof

ModernArt.The17-footavian

isadornedwithover7,500

piecesofcoloredglass.

• Johnson&WalesUniversity,

regardedasoneofthena-

tion’stopculinaryinstitutions,

openedaCharlottebranchin

2004.Itwasagame-changer

fortheCharlotterestaurant

scene.Thecitynowhasmore

thanitsshareofworld-class

restaurantsandjustaboutany

cuisineyoucanimagine.You’ll

alsofindplentyoflocalfavor-

itessuchasbarbecue,fried

chicken,collardgreens,hush

puppies,andbiscuits.You’ll

findthatjustaboutanything

youwanttoeatisashortwalk

oraquicklight-railridefrom

yourhotel.

• Speakingofthelight-rail,

Charlotte’ssystemiscalled

TheLynxBlueLine.Youcan

takeitrighttotheconvention

center.Ifyouwanttoexplore

thecityalittle,there’splenty

todiscoverusingthelight-rail.

Taketherailto36thStreet

Station;it’sashortwalkto

NoDa(NorthDavidson),a

funky,artsyneighborhoodwith

greateateries,breweriesand

evenadogbar.TakeLynxin

theotherdirection,following

the3.5-mileRailTrailthat

ThehostcityoftheNCPA2021

AnnualConventionisoneofthe

fastestgrowingcitiesintheU.S.,

nowranking15thinthecountry,

butretainingitsSoutherncharm

andhometownfeel.

Thecity’ssloganis“Charlotte’sgot

alot,”andthat’snotjustmarketing

malarkey.Charlotteboastsamild

climate,aplethoraofparksand

outdooractivities,majorsports

franchises,world-classrestaurants

andretail,alight-railsystem,plenty

ofmuseumsandculturalactivities,

funandfunkyneighborhoods.Oh,

andcraftbreweries–69of‘emand

counting.

Hereareafewthingstoknow

beforeyouheadtotheQueenCity

inOctober:

• Theconventionwillbeheldin

UptownCharlotte.InCharlotte,

downtownisofficiallycalled

Uptown.Why?Thecitycouncil

madeitofficialin1974,but

itstartedyearsearlierwhen

folksdiscoveredthatcentral

Charlottedoessitatahigher

elevationthantherestofthe

city.So,whenyougothere,

you’regoing“uptotown.”

• Charlottewasincorporatedin

1768asCharlotteTown,atrib-

utetoKingGeorgeIII’swife,

QueenCharlotteofMecklen-

burg-Strelitz.That’swhyChar-

lotteisknownastheQueen

City–andwhyCharlotteisin

MecklenburgCounty.


The NCPA Passport Game is back! Meet and speak with Expo exhibitors

and you could go home a winner.

Playing the NCPA Passport Game is easy!

1. Use the passport game card you received at registration to

participate. If you lose your game card, pick up a new one at the

registration desk.

2. During the Expo, visit exhibitors’ booths featured on the passport

game card to learn about their products and services and get your

passport stamped by them. All game cards must be completely stamped

to be entered into the drawing. (Don’t forget to fill in your identification

information on the card.)

3. The drawings will be held on Sunday, Oct. 10, Monday, Oct. 11,

and Tuesday, Oct. 12 during Expo hours. Drop your stamped card

off at the NCPA Pavilion (Booth 1521) a half hour before the end

of the show each day to be entered into the drawing. One name

will be picked at random. Winners have five minutes to get to the

NCPA Pavilion to participate.

4. Sunday and Monday prizes are $500, and Tuesday’s prize is $750.

Note:�The�NCPA�Passport�Game�is�open�to�pharmacists�only.�You�must�

be�present�to�win.

GOOD LUCK!

NCPA

GAME

#NCPA2021 21

Get to the core of the SARS-CoV-2 life cycle

WATCH THE LIFE CYCLE AT: COVIDVIRUSLIFECYCLE.COM

Learn about potential SARS-CoV-2targets such as proteolysis.

Understanding the core of the SARS-CoV-2 lifecycle could reveal potential targets that may help stop viral replication, thereby aiding in the development of potential therapeutic interventions.

Pfi zer is committed to SARS-CoV-2 clinical researchand remains relentless in the pursuit of discoveringnew ways to help combat COVID-19.

©2021 Pfi zer Inc. All rights reserved.PP-CPI-USA-0004-03 (v1.0) Sept 2021

PP-CPI-USA-0004-03-v1_R01_PFZE_NCPA_Congress_Program_Ad.indd 1PP-CPI-USA-0004-03-v1_R01_PFZE_NCPA_Congress_Program_Ad.indd 1 9/7/21 10:55 AM9/7/21 10:55 AM


8 A.M. CALL TO ORDERNCPAPresidentBrianCaswell

PARLIAMENTARIANLizGuthridge

INVOCATIONHughChancy,chairman

REPORT OF THE NCPA FOUNDATIONJerryShapiro,president

REPORT OF THE NCPA BOARD OF DIRECTORSHughChancy,chairman

REPORT OF THE COMMITTEE ON CREDENTIALSChristianTadrus,chairman

REPORT OF THE COMMITTEE ON COMPOUNDINGKristenRiddle,chairman

REPORT OF THE COMMITTEE ON EMERGING MODELSHashimZaibak,chairman

REPORT OF THE COMMITTEE ON LONG-TERM CAREJonathanMarquess,chairman

REPORT OF THE COMMITTEE ON NATIONAL LEGISLATION AND GOVERNMENT AFFAIRSMichaelKim,chairman

REPORT OF THE COMMITTEE ON STATE LEGISLATIONDaredPrice,chairman

REPORT OF THE COMMITTEE ON TECHNOLOGYJustinWilson,chairman

NEW BUSINESSREPORT OF THE COMMITTEE ON RESOLUTIONSStephenGiroux,chairman

REPORT OF THE COMMITTEE ON NOMINATIONSJosephHarmison,chairman

ELECTION AND INSTALLATION OF NEWLY ELECTED OFFICERSAdministrationofoathofofficeto

newofficersbyImmediatePast

PresidentBillOsborn

INTRODUCTION OF NEW VICE PRESIDENTTobeannounced

REMARKS OF NEW VICE PRESIDENT SteveMoore

INTRODUCTION OF 2021-2022 PRESIDENTTobeannounced

ACCEPTANCE ADDRESS MicheleBelcher

SPECIAL ANNOUNCEMENTSADJOURNMENTConcludingtheNCPA123rd

AnnualConvention&Expo

TUESDAY, OCT. 12, 2021HOUSE OF DELEGATESNCPA

AGENDA

Delegates:PleaseregisterattheCredentialsdesk,locatedintheNCPAConventionregistrationarea,onSunday,Oct.10andMonday,Oct.11between1–3p.m.

22

Not If, But How: Scalable Compliance Packaging for the Viability of Independent Pharmacy

Troy TrygstadExecutive Director

CPESN

Lindsay DymowskiCo-Founder, President

Centennial Pharmacy Services

Catherine RonalderPharmacy Operations Manager

Cardinal Health

As models for care delivery evolve more rapidly than ever before, pharmacies must be ready to scale

and augment their operations to remain competitive. Compliance packaging programs can be one

of the most effective ways to gain and retain new customers, while solidifying your bottom line and

allowing pharmacists to act as frontline providers.

Join moderator Troy Trygstad, Executive Director of CPESN with Lindsay Dymowski, PharmD,

co-founder of Centennial Pharmacy Services and Catherine Ronalder, Pharmacy Operations Manager

at Cardinal Health for an informative lunch where you’ll learn the benefits of compliance packaging

in-house versus utilizing a central fill model, and identify what solution is best for your pharmacy.

Sunday, October 10, 2021 @11:30AMCharlotte Convention Center

East Meeting Wing, Room E219CD

NCPA_2021_Flyer_And_Ad_083121_7.5x9.5_Print.indd 1NCPA_2021_Flyer_And_Ad_083121_7.5x9.5_Print.indd 1 8/31/2021 3:00:03 PM8/31/2021 3:00:03 PM

#NCPA2021 23

Not If, But How: Scalable Compliance Packaging for the Viability of Independent Pharmacy

Troy TrygstadExecutive Director

CPESN

Lindsay DymowskiCo-Founder, President

Centennial Pharmacy Services

Catherine RonalderPharmacy Operations Manager

Cardinal Health

As models for care delivery evolve more rapidly than ever before, pharmacies must be ready to scale

and augment their operations to remain competitive. Compliance packaging programs can be one

of the most effective ways to gain and retain new customers, while solidifying your bottom line and

allowing pharmacists to act as frontline providers.

Join moderator Troy Trygstad, Executive Director of CPESN with Lindsay Dymowski, PharmD,

co-founder of Centennial Pharmacy Services and Catherine Ronalder, Pharmacy Operations Manager

at Cardinal Health for an informative lunch where you’ll learn the benefits of compliance packaging

in-house versus utilizing a central fill model, and identify what solution is best for your pharmacy.

Sunday, October 10, 2021 @11:30AMCharlotte Convention Center

East Meeting Wing, Room E219CD

NCPA_2021_Flyer_And_Ad_083121_7.5x9.5_Print.indd 1NCPA_2021_Flyer_And_Ad_083121_7.5x9.5_Print.indd 1 8/31/2021 3:00:03 PM8/31/2021 3:00:03 PM


EAST

MAR

TIN

LU

THER

KIN

G, J

R. B

LVD

.

SOUTH COLLEGE ST.

BREVARD ST.

SOUTH CALDWELL ST.

EAST STON

EWALL ST.

CONVENTION CENTERCHARLOTTE

#NCPA2021 25

THE WESTIN CHARLOTTE

REGIONS BANK BUILDING (SIX ONE FIVE LOCATED ON

3RD FLOOR)


3RD FLOOR)


3RD FLOOR)

FIRST FLOOR (LOBBY)

SECOND FLOOR

THIRD FLOOR


082021

Do You Want to Take Better Care of Your Patients Yet Find That Prescription Reimbursement Doesn’t Cover Your Costs to Do So?

To learn more, stop by the CPESN® USA booth located inside the NCPA Pavilion or visit www.CPESN.com.

You can change the outlook of your pharmacy by banding together with like-minded,

locally integrated pharmacies in your area. Introducing CPESN® Networks. CPESN® USA is

a clinically integrated network of local pharmacies across America that provides enhanced pharmacy services such as medication optimization to improve the health of their patients.

Stop putting it off.

It is time to make significant

improvements to the health of

your pharmacy and its impact

within your community.

What are the benefits of being part of a CPESN Network? Each CPESN Network is owned by its

participating pharmacies.

CPESN USA empowers its participatingpharmacies with educational resourcesand training to help change pharmacyworkflow and improve patient care.

Each CPESN Network engages healthplans and non-PBM payers to contractfor enhanced pharmacy services.These relationships provide new revenueopportunities for pharmacies and resultin improved outcomes and decreasedcosts to the sponsor.

Medicine Mart – West Columbia, CPESN South Carolina

07192021

You can change the outlook of your pharmacy by banding together with like-minded, locally

integrated pharmacies in your area. Introducing CPESN® Networks. CPESN USA a clinically

integrated network of local pharmacies across America that provides enhanced pharmacy

services such as medication optimization to improve the health of their patients.

What are the benefits of being part of a CPESN Network?

Each CPESN Network is owned by its participating pharmacies.

CPESN USA empowers its participating pharmacies with educational resources and

training to help change pharmacy workflow and improve patient care.

Each CPESN Network engages health plans and non-PBM payers to contract for enhanced pharmacy services. These relationships provide new revenue opportunities

for pharmacies and result in improved outcomes and decreased costs to the sponsor.

Stop putting it o�. It is time to make significant improvements to the health of your pharmacy

and its impact within your community. Plan to attend the upcoming webinar explaining how CPESN Networks can help you. The future of local pharmacy practice in America starts with

CPESN Networks.

Scan to register for the webinar and find out how CPESN Networks can help you.

Medicine Mart – West Columbia, CPESN South Carolina

ARE YOUSTRUGGLING?

Do You Want to Take

Better Care of Your

Patients Yet Find

That Prescription

Reimbursement Doesn’t

Cover Your Costs

to Do So?

For more information on local CPESN networks in your area, contact Jay Williams at [email protected] or visit www.cpesn.com

#NCPA2021 27For more information please visit us at: CPESN.com

Opportunities for CPESN® Pharmacy Owners & Pharmacy Staff

CPESN® USA Schedule of Events

SATURDAY, OCTOBER 9, 2021 CE: Expanding the Role of Technicians:

An Expert Panel9:00 to 10:00 a.m.

Charlotte Convention Center – RichardsonBallroom A

CE: Ancillary Staff Roles forEnhanced Service Delivery

10:15 to 11:15 a.m.Charlotte Convention Center – Richardson

Ballroom A

CE: Point-of-Care Testing(Beyond COVID-19)

2:00 to 3:00 p.m.Charlotte Convention Center – Richardson

Ballroom C

SUNDAY, OCTOBER 10, 2021CE: Value-Based Payment Success Stories

8:15 to 9:15 a.m.Charlotte Convention Center – Richardson

Ballroom A

CPESN® Focus Group Meetings3 Sessions:

8:00 to 9:30 a.m.; Noon to 2:00 p.m.;2:00 to 4:00 p.m.

The Westin Charlotte - Brevard Room,Sharon Room, and Trade Room

SUNDAY, OCTOBER 10 (continued) CPESN® USA Booth inside the

NCPA Pavilion in the Exhibit Hall12:30 to 4:00 p.m.

Charlotte Convention Center – Halls A, B

CPESN® USA Networking ReceptionSponsored by FDS Amplicare

6:00 to 7:30 p.m.The Westin Charlotte - Grand Ballroom D

MONDAY, OCTOBER 11, 2021ACT (Academia-CPESN Transformation)

Pharmacy Collaborative8:00 - 9:30 a.m.

The Westin Charlotte - Trade Room


8:00 to 9:30 a.m.; Noon to 2:00 p.m.; 2:00 to 4:00 p.m.


CPESN® USA Booth inside the NCPA Pavilion in the Exhibit Hall

11:30 a.m. to 3:30 p.m. Charlotte Convention Center – Halls A, B

TUESDAY, OCTOBER 12, 2021CPESN® USA Booth inside the

NCPA Pavilion in the Exhibit Hall 9:30 a.m. to 1:00 p.m.

Charlotte Convention Center – Halls A, B

CPESN


CPESN® USA Schedule of Events

For more information please visit us at: CPESN.com

Opportunities for CPESN® Luminaries and Local Network Leaders

SATURDAY, OCTOBER 9, 2021 CPESN® USA Value-Based Payer

Program Updates (Registration Required)

8:00 a.m. to NoonThe Westin Charlotte - Grand Ballroom C

CPESN® USA Business Meeting (Registration Required)

1:00 to 5:00 p.m. The Westin Charlotte - Grand Ballroom C

SUNDAY, OCTOBER 10, 2021CE: Value-Based Payment Success Stories

8:15 to 9:15 a.m.Charlotte Convention Center

– Richardson Ballroom A


8:00 to 9:30 a.m.; Noon to 2:00 p.m.; 2:00 to 4:00 p.m.


CPESN® USA Booth inside the NCPA Pavilion in the Exhibit Hall

12:30 to 4:00 p.m. Charlotte Convention Center – Halls A, B

CPESN® USA Networking ReceptionSponsored by FDS Amplicare

6:00 to 7:30 p.m. The Westin Charlotte - Grand Ballroom D

MONDAY, OCTOBER 11, 2021ACT (Academia-CPESN Transformation)

Pharmacy Collaborative8:00 - 9:30 a.m.

The Westin Charlotte - Trade Room


8:00 to 9:30 a.m.; Noon to 2:00 p.m.;2:00 to 4:00 p.m.


CPESN® USA Booth inside theNCPA Pavilion in the Exhibit Hall

11:30 a.m. to 3:30 p.m.Charlotte Convention Center – Halls A, B

TUESDAY, OCTOBER 12, 2021 CPESN® USA Booth inside the

NCPA Pavilion in the Exhibit Hall Stop by and see us!

9:30 a.m. to 1:00 p.m. Charlotte Convention Center – Halls A, B

WEDNESDAY, OCTOBER 13, 2021CPESN® USA Board Meeting

(Registration Required)8:30 to 10:30 a.m.

The Westin Charlotte - Uptown Ballroom

CPE

SN

#NCPA2021 29

CPESN® USA Joe MooseAmina AbubakarTripp LoganRandy McDonoughMatt Osterhaus

CPESN® AlabamaPatrick Devereux Frances Cohenour Blake Gowen Jamie Lawson Audrey Newton

CPESN® AlaskaDirk White Barry ChristensenScott Watts

CPESN® ArkansasKyle Lomax Brandon Achor Natasha Charles Victoria Hennessey Nikki Hood Duane Jones Randy Kassissieh Laura Lumsden Brittany Sanders Blake Torres

CPESN® CaliforniaBruno Tching Elizabeth Altmiller Ken Cosner Ethan Hoang Paul LofholmNihar Mandavia Randy McDonough Eugene Medley Jignesh Mehta Tim Nyguen Michael OhashiParth Parikh Sanjay PatelJohn Teague

CPESN® Central CaliforniaKatie Bass Liz Altmiller Michael Ohashi

CPESN® Colorado Vicki Einhelling Tom Davis Joshua Jones Jen Palazzo Lucas SmithMarilyn Siayap

CPESN® ConnecticutEd Schreiner, Jr. Yehia Aryan Ed Funaro Jean JacobGreg McKenna Laks Pudipeddi

CPESN® FloridaTheresa Tolle Lois Adams Carl Allison James Burry Dawn Butterfield Erin Dorval Kevin Duane S. Mark Hobbs Kim Jones Eric LarsonAlvaneta Osborne Laura Rhodes

CPESN® GeorgiaCharles Barnes Patrick Chancy Al Dixon Jonathan Marquess Scott Meeks Drew MillerThomas Sherrer

CPESN® Hawaii Brendan Katahara Melissa Machida Richard Mejia Kerri Okamura Keri Oyadomari Gavin Sanjume Reece Uyeno Dayna Wong-Otis

CPESN® IdahoLorri Shaver

I-CPEN (Illinois) Jill Woodward Sarah Brockhouse Ben Calcaterra Tim Lehan Harry Zollars

CPESN® IndianaJD Faulkner Chad Burkes David Bush Ryan Engleking

CPESN® IowaRandy McDonough Ryan Frerichs Bob Greenwood Matthew Osterhaus Cheri Schmit

Thank You to All of Our CPESN® Luminaries


CPESN® OregonDavid Stevens Michele Belcher Jeanne Mendazona

Pennsylvania Pharmacists Care NetworkRon McDermott Chris Antypas Adrienne Cervonne Tom DePietro William Faust Ashley FirmMark Green Kristen Hartzell Robert Maher Shawn Nairn Scott Newton Jessica Orloski Samantha Pitzarella Andrew Thomas Stephanie Thomas Bill Thompson

CPESN® South CarolinaDeborah Bowers Terry Blackmon David Burke Brian Clark Lynn Connelly Lee Lowrimore Ray Paschal Erin Stelling

CPESN® South Dakota Curtis RisingJosh Ohrtman

CPESN® TennesseeAlan CorleyDavid Belew Beth Bryan Kevin Hartman Jason Kizer Catherine Meeks Mac Wilhoit

CPESN® NET (North East Tennessee)Beth Bryan Chad Huntsman Colton Marcum Timothy Rowe Barry Walton

CPESN® TexasBen McNabb Whitney BraceNario Cantu James Cong Dee Craddock JD Fain Paula Graham Gabriel Guijarro Brittany Haines Steve Hoffart Kristine Isaacson Matt LesterMelvin Musgrove Yolanda Villarreal

CPESN® UtahBenjamin Jolley Nate Bullock Scott Robinson Hal Roe Koby Taylor

CPESN® VermontJeff Hochberg

CPESN® VirginiaJohn Beckner Vince Ettare Sharon Gatewood Kelly Goode Joseph Jadallah Tana Kaefer Keith Kittinger Tim Lucas Ritesh PatelPatricia Robinson Margaret Rowe Stacey SwartzCaroll Throckmorton

CPESN® WashingtonKari VanderHouwen Cody Clifton Jeff Harrell Erik Nelson

CPESN® Washington D.C. Metro AreaKapiamba Muteba Michael Kim

CPESN® West VirginiaJason Turner Gretchen Garofoli Tom Kines Rich Mace Aaron Norris Evan Turco

CPESN® Wisconsin Michelle FarrellAmr Elsayed Jeff KirchnerAbbi Linde Matt Mabie Marvin Moore Ali Nafea Jake Olson Rani Rajan Nicole Schreiner Dimmy Sokhal

CPESN® Wyoming Scot Schmidt




CPESN® KansasDared Price Mike Bellesine Emily Blew Brian Caswell Gavin Duley Sandie Kueker Renee Price

CPESN® KentuckyDavid Figg Meredith Figg Greg Hines Paula Miller Craig Seither Rosemary Smith

CPESN® Louisiana (LaCPESN)Chris Melancon Dave Banks Ryan Dartz John DiMaggio Robert Holt

CPESN® MarylandCraig Schury Christine Lee-Wilson Neil Leikach Dixie Leikach Jeff Sherr Fariborz Zarfeshan

CPESN® MassachusettsOleg Urim Saad Dinno Timothy FenskyBrian Meneses

CPESN® MichiganClayton Gilde Austin Brown Erika Brown Lacey Gilde Dave Miller Barry Sternberg Maria Young

CPESN® MinnesotaSteve Simenson Jessica Astrup Joe Dvorak Paul Iverson Laura Schwartzwald Mike Schwartzwald

CPESN® MississippiBob Lomenick Marty Bigner Rocky McGarity Cheryl Sudduth

CPESN® MissouriTripp Logan Jerry Callahan Chris Gerosin Tim MitchellMelody Savley Christian Tadrus Lisa Umfleet Torey Watson

CPESN® Nebraska (NESP)Mitch Deines Heather Harris Staci Hubert Mark McCurdy

CPESN® New HampshireStephen Kavadias MacKenzie Jankowski Glen Perreault

CPESN® New JerseyGhada Abukuwaik Tom Kelly Eklavya Lalwani

CPESN® New York (New York City)Roger Paganelli Robert Annicharico Joseph Reina

CPESN® New York (Upstate NY)John Croce Zarina Jalal Leigh McConchie Steve Moore

CPESN® New York (Western NY)Bradley Arthur Alec Gillies Stephen Giroux

CPESN® North CarolinaGreg VassieLori Altman Joe Moose Rakesh Patel Terri Storms

CPESN® OhioAlison Haas Marcus Barr Charles DayKevin Day Ron McDermott Jeff Neidig Katie Westgerdes

RxSelect CPESN® (Oklahoma and beyond)Clark Bishop Audrey Earhart Emma Leffler Josiah Schomer Justin Wilson




















#NCPA2021 31



















VISIT THE NCPA FOUNDATION BOOTH 1727

TO LEARN ABOUT FOUNDATION PROGRAMS

Learn how the NCPA Foundation advances independent community pharmacy

through scholarships, programs to improve the success of independent pharmacy,

community health awareness programs, and aid to community pharmacy owners

for their recovery in the event of disaster or other adverse circumstances.

MAKE A DONATION AT THE BOOTH FOR A CHANCE TO WIN A PRIZE!*

Take a chance and win a complimentary registration to the NCPA 2022 Annual

Convention, a gift card, lapel pins and more, all while helping the Foundation!

*You do not have to donate for a chance to win.

Follow the NCPA Foundation on Facebook

www.facebook.com/TheNCPAFoundation

or visit www.ncpafoundation.org for more information.

The NCPA Foundation is a non-profit 501(c)(3)

organization established in 1953. Contributions

are tax deductible as charitable donations to

the extent permitted under federal tax law.

#NCPA2021 33

SPEAK

ER PROFILES

Amina�Abubakar,�

owner,�Avant��

Pharmacy�and��

Wellness.�Shehas

fosteredanenviron-

mentthatshowcasesthesignificance

andimpactofpatientcareofcom-

munitypharmacistsbycollaborating

withseveralmedicalprovidersand

expandingpharmacistledclinical

servicesinhercommunity.

Mayank�Amin��

(Dr.�Mak),�PharmD,�

owner,�Skippack��

Pharmacy.

AsofAugust2021,

SkippackPharmacyhasgivenmore

than46,000vaccinationsthrougha

seriesofcommunityclinics.Withonly

oneotherfull-timeemployee,Dr.Mak

utilizedhiseventplanningback-

groundtorecruitataskforceofover

1,000volunteersandsuccessfully

executenumerousoff-siteclinicsthis

spring.Commonlyknowninpharma-

cycirclesasthe“supermanpharma-

cist,”Dr.Makhasgoneviralforhis

team’sleadershipinvaccinatinghis

communityandhasbeenfeaturedin

TheNewYorkTimes,GoodMorn-

ingAmerica,andTheWashington

Post.Recently,theentireSkippack

PharmacyCOVID-19Taskforcewas

honoredbythePhiladelphiaPhillies

atahomegame.

Meredith�Ayers,�CPhT,�

Bremo�Pharmacy.

Asapharmacytechni-

cianofseveralyears,

Meredithhasbeenin

rolesfrombehindthebenchtomed-

icalbillingspecialist.Inhercurrent

roleatBremoPharmacy,shefocuses

onmedicalbillingfromvaccinesto

durablemedicalequipmentaswell

ascoordinationofamedication

managementcertificationcourse

taughtbypharmacystaff.

Jenny�Arnold,�

PharmD,�BCPS,��

CEO,�Washington�

State�Pharmacy��

Association.

Dr.Arnoldworkstoadvancethe

practiceofpharmacyinWashington

throughadvocacy,educationand

connectionsbetweentheprofession.

Sheisparticularlypassionateabout

pharmacistprovidedpatientcareto

improveoutcomes,publichealthand

immunizations.

Christina�Bahrami,�

MHRLR,�director�of�

human�resources�

and�organizational�

development,�Hayat�

Pharmacy.Christinahasover10years

ofexperienceinthefieldofhuman

resourcesandhasspentthelasttwo

yearslayingasuccessfuloperational

foundationforHayatPharmacy.She

currentlyoverseesthemanagement

ofHayatPharmacy’smorethan150

employees.

Jeff�Baird,�Esq.,��

shareholder,�Health�

Care�Group,�Brown��

&�Fortunato,�PC.

TheHealthCare

GroupatJeff’sfirmrepresentshome

medicalequipmentcompanies,

pharmacies,infusioncompanies,

drugwholesalersandrepackagers,

long-termcarefacilities,homehealth

agencies,hospitals,physicians,and

otherhealthcareprovidersaround

thecountry.Jeffworkswithcom-

munitypharmacistsonavarietyof

contractingandlegalconcerns.

Brian�Beach,��

PharmD,�principal��

and�chief�financial�

officer,�Kelley-Ross�

Pharmacy�Group.

Heisawell-respectedleaderinthe

LTCspaceandhelpedtocreatea

closeddoor,long-termcarepharmacy

aftermanyyearsasamixed-model

pharmacy.Kelley-Rossserves

patientsinavarietyofLTCsettings,

includingmedicalathome.

SPEAKER PROFILESBUSINESS EDUCATION


Michele�Belcher,�

RPh,�owner,�Grants�

Pass�Pharmacy�and�

NCPA�President-Elect.

Micheleisactiveinher

statepharmacycoalitionandstate

associationandhasservedontask

forcegroupsfortheboardofphar-

macy.Shehasbeenanadviserforthe

entrepreneurialacademyatOregon

StateUniversityCollegeofPharma-

cyandisactiveinstatelegislation,

speakingbeforebothHouseand

Senatecommittees.

Rannon�Ching,�

PharmD,�pharmacist-�

in-charge,�Tarrytown�

Pharmacy.�Since2016

Rannonhasspear-

headedthepoint-of-caretestingser-

vicesatTarrytownPharmacy,which

laterbecameoneofthefirstpharma-

ciesinthenationtoofferCOVID-19

testing.Hisprofessionalpassions

includebuildingstrongpatient-phar-

macistrelationships,immunizations,

educatingstudents,andadvancing

independentpharmacyandthepro-

fession.

Paige�Clark,�RPh,�vice�

president,�pharmacy�

programs�and�policy,�

Prescryptive.Shehas

beeninstrumentalin

drivingpolicyinitiativesforlicensed

pharmacistsinOregon,including

theprescribingofbirthcontroland

tobaccocessationservices.Inher

currentrole,Paigedrivespolicywork

tosupportPrescryptive’sfocuson

increasingtheawareness,utilization,

andscopeoftrustedindependent

pharmacists.

Acacia�Fluy,�director�

of�retail�development,�

Tomahawk�Pharmacy.�

Acaciaworkedasa

retailmanagerfora

popularclothinglineforseveralyears

beforetakingherexperiencetophar-

macy.Asanon-pharmacistwitha

businessbackground,Acacialooksat

thepharmacyfrontendwithafresh

setofeyesandiswellversedinmar-

gins,salesgoals,leadership,vendor

relationships,andservice.Shetooka

closet-sizedsectionofthepharmacy

andbuiltaprofitable,boomingDME

businessinlessthanayear.

Ronna�Hauser,�

PharmD,�senior�vice�

president�of�policy�

and�pharmacy��

affairs,�NCPA.

Ronnaisresponsiblefortheassoci-

ation’spublicpolicyandregulatory

initiativesaswellasitsprofessional

affairsspace,servingasthechief

liaisonwithfederalgovernmentagen-

ciesincludingCMS,DEA,andFDA.

ShehastestifiedbeforeCongress,

agencies,statelegislatures,andother

keyaudiencesmultipletimesandisa

well-respectedexpertinherfield.

Shantel�Houston,�

PharmD,�associate�

director�of�education�

and�committee��

structure,�NCPA.

BeforejoiningNCPA,Shantelserved

asclinicalcoordinatorforPremier

Pharmacy&WellnessCenterwhere

shedevelopedarobustrotation

experienceforstudentpharmacists

includinganonlinestudentportal.

Brianna�Johnson,�

PharmD,�clinical��

community��

pharmacist,�Avant�

Pharmacy�and��

Wellness.�Briannabelievesyoucan

alwayslearn,adaptandgrow,and

thatmottoisapparentinherwork

atAvantPharmacyandWellness.

Briannaworkscollaborativelywith

physicianswithintheclinicandLTC

settingtooptimizepatienthealth

throughchroniccaremanagement

andannualwellnessvisits.

Richard�Logan,�

PharmD,�owner,�

SEMORx�Pharmacies.�

Severalpharmacy

techniciansatRich-

ard’spharmacyhavebeentrained

ascommunityhealthworkers,which

hashadapositivebenefitonpatient

careandthepharmacy’sbottom

line.Richardisastrongproponentof

pharmacytechniciansascommunity

healthworkersandhasseenfirsthand

thepositiveimpactthattheyhaveon

thepharmacy.

SPEA

KER

PRO

FILE

S

#NCPA2021 35

Doug�Long,�vice��

president�of�industry��

relations,�IQVIA.�

IQVIA,onetheworld’s

largestpharmaceutical

informationcompanies,offersser-

vicestothepharmaceuticalindustry

inover101countriesaroundthe

globe.Doug’sfundamentaltaskisto

helpsecuredataforallexistingand

newdatabasessupportedbyIQVIA;

managesupplier,manufacturer,and

associationrelationships;anddevelop

informationfordatapartners.Asdi-

rectconsequenceofhisinvolvement

intheseareas,Doughasconsider-

ableexperiencewith,andaunique

perspectiveon,thechangingU.S.and

globalhealthcaremarketplaceand

pharmaceuticaldistribution.

Nicolette�Mathey,�

PharmD,�owner,�Palm�

Harbor�Pharmacy.��

Sheisanexperienced

pharmacyownerand

pharmacyconsultant.Theownerof

ATRIUM24,Nicoletteusesherown

pharmacyasatruetestkitchenfor

anynewprogramsherconsulting

firmdreamsup.Nicoletteutilizes

pharmacydatafromaroundthe

countrytoanalyzeanddevelopher

prescribermarketingstrategies,

customprescriberkits,tools,and

resourcesbyphysicianspecialty.

Kyle�McCormick,�

PharmD,�owner,��

Blueberry�Pharmacy.

Kylehastapped

intohiscommunity

pharmacyexperienceandinnovative

businessconceptsfrompharmacy

schooltolaunchanewtypeofphar-

macy–onethatturnsthetraditional

dispensingmodelonitshead.Blue-

berryPharmacysetsitselfapartfrom

thecompetitorsbyprovidingaccess

tolow-costmedicationswithoutthe

needforinsurance.Withoptional

membershipprogramsavailabletofit

patients’needs,thesavingspeople

seeontheirmedicationsaresub-

stantial.Commitmenttocommunity,

transparency,andsustainabilitymake

BlueberryPharmacyunlikeanyother

pharmacy.

Tim�Mitchell,�owner,��

Mitchell’s�Drug.

Multi-storeowner

TimMitchellisan

innovatorinMissouri.

He’sengagedhisteamacrossthree

differentlocationstocreateanovel

centralfillmodelcreatingsixfigures

incashflowinjustfourmonths.

Amber�Morgan,�

PharmD,�MPH,��

staff�pharmacist,�

Moose�Pharmacy.

Amberhasbeen

instrumentalintransformingMoose

Pharmacy’senhancedservicesto

appointment-basedmodelsusing

technology.DuringtheCOVID-19

pandemic,Amberleveragedsched-

ulingplatformstosavetimeforthe

patientandthepharmacystaff.

Joe�Moose,��

PharmD,�owner,�

Moose�Pharmacies.��

Heisathought

leaderincommunity

pharmacywithhisworkwithCPESN®

USAandadoptionofPharmacist

eCarePlanstandards.Carefor

patientstakingopioidsisacore

tenetatJoe’spharmacyandheis

passionateaboutsharingthatvision

withotherpharmacyowners.

Matt�Osterhaus,�

BSPharm,�FAPhA,�

FASCP,�owner,��

Osterhaus�Pharmacy.

Mattisacommunity

consultantpharmacistspecializing

inpharmaceuticalcareservices,

hospice,andhomemedicalequip-

ment.Healsofocusesonlong-term

care,qualityassurance,consulting,

anddispensingservicestopatientsin

residentialandnursingfacilitiesand

facilitiesforthosewithintellectual

disabilities.

Jen�Palazzolo,��

owner,�Flatirons��

Family�Pharmacy.�

Jenhassuccessfully

designedanemployee

bonussystemthatworkstoincen-

tivizeherteam.FlatironsFamily

Pharmacyisatrailblazingpharmacy

inColoradowherepatientsdiscovera

pathtowellness.


Nicole�Pezzino,��

PharmD,�BCACP,��

CDCES,�associate�

professor,�Wilkes�

University.Nicoleis

agroundbreakingfacultymember

fromWilkesUniversitywhoisatire-

lessadvocateforcommunityphar-

macyandtheroleclinicalservices

playinthatpatientcaresetting.She

isaboard-certifiedambulatorycare

pharmacistandcertifieddiabe-

tescareandeducationspecialist

whoconsistentlychallengesthe

statusquoofpharmacy.

Zach�Posey,��

PharmD,�fellow,��

Avant�Pharmacy��

and�Wellness.

Providingchroniccare

managementandannualwellness

visitstopatientsintheassistedliving

facilitysetting,heknowstheinsand

outsofmanagingtheseservicesin

thisuniquepopulation.

Josh�Rimany,��

RPh,�FACA,�owner,�

Dilworth�Drug�and�

Wellness�Center.

InthewakeofCOVID,

Joshexpandedhishealthstrategy

appointment-basedbusinesstoa

highvalue,personalizedmember-

ship-basedprogram.Hefocuseson

cognitivecare,mealplanning,supple-

ments,andcompoundingtocreate

ahealthplanforeachofhisenrolled

patients.

Paul�Shelton,��

president,�Pharma-

Complete�Consulting�

Services.Paulisa

pharmacydistribution,

automation,andworkflowspecialist

withover12yearsofdirectexperi-

enceincommunityandLTCphar-

macy.Hehashelpedthepharma-

ciesthatheworkswithgrowtheir

businessesbytensofthousandsof

prescriptionsperyear,andhundreds

ofthousandsofbottom-linedollars.

Rob�T.�Smith,��

partner,�Katten�

Muchin�Rosenman�

LLP.Forclients

acrossavarietyof

industriesfromhealthcareto

financialservices,RobSmithtackles

theirmostimportantlegalchallenges,

includingcivilandcriminalappeals,

dispositivemotionsatthetrial-court

level,enforcementactionsand

governmentinvestigations.

CAPT�Edward�Stein,�

PharmD,�MPH,��

DipACLM,�United�

States�Public�Health�

Services.Captain(ret.)

EdSteinisretiringasthePharmacist

EducatorattheIndianHealthService

ClinicalSupportCenter(CSC).He

servedonactivedutyintheU.S.

PublicHealthServiceCommissioned

Corpsforover27years,allofthemin

theIndianHealthService.

Dennis�Song,�RPh,�

owner,�Flower��

Mound�Pharmacy.

Knowninhiscommu-

nityastheherbalist

pharmacist,Dennisrunshispharmacy

asaninnovativepracticewithanin-

tegrativeapproachtohealththrough

medicine,supplements,andnutrition

thatgrossedover$250,000on

vitaminsandsupplementsin2019.

Ollin�B.�Sykes,��

CPA,�CITP,�CMA,��

president,�Sykes��

&�Company,�P.A.��

Forover35years,

Ollinhasbeenhelpingindependent

pharmaciesgrowtheirfinancial

wealth.Ollinisintricatelyinvolvedin

allaspectsofthebusinesswitha

concentrationintax,business

advisoryservices,andtechnology

consultingforindependent

pharmaciesandtheirowners.

Scotty�Sykes,��

CPA,�Sykes�&��

Company,�P.A.��

Scottyworksdirectly

withpharmacy

owners,assistingwithdailyaccount-

ingandtaxcomplianceissues.He

isalsoactiveinyear-endpayroll

preparation,taxplanning,individual

taxpreparation,andcorporatetax

preparationforpharmacyownersand

businesses.

Ken�Thai,�PharmD,�

CEO,�986�Degrees�

Corporation.

Kenownsorisa

partnerinseveral

pharmaciesandisafounderofthe

986Pharmacyfranchiseprogram.

Startinghispharmacycareermaking

deliveriesandservingasapharmacy

clerk,Kenbelievesinempowering

thosearoundhimtogrow.Hestrives

tocreateopportunitieswithinhis

companyforteammembersto

pursuetheirpassions.Ken,apast

presidentoftheCaliforniaPharma-

cistsAssociation,isastrongadvo-

cateforadvancingtechnicianand

allpharmacystaffrolesinhishome

stateandacrossthecountry.

#NCPA2021 37

Trent�Thiede,��

PharmD,�MBA,��

president,�PAAS�

National.�Trenthelps

toensuretheviability

ofindependentcommunitypharma-

ciesnationwide.Hiscompanyhas

analyzedmorethan80,000audits

andsavedmembersmorethan$800

millioninauditrecoupments.

Gabe�Trahan,�senior�

director�of�operations�

and�marketing,�NCPA.

Gabehasworkedwith

communitypharma-

ciesofallsizestohelpthemimprove

theirimageandultimatelyboost

front-endprofits.Fromconducting

in-storeandvirtualconsultationsto

presentingateducationalworkshops

andwritingextensivelyonfront-end

retailing,Gabehasestablishedhim-

selfastheleadingexpertineffective

andinnovativefront-enddesignand

merchandising.

Robert�Upchurch,�

CPhT,�chief�informa-

tion�officer,�Dilworth�

Drug�&�Wellness�Cen-

ter.Robertisaphar-

macytechnicianatDilworthDrugand

anactivememberoftheirleadership

team,spearheadingdataanalysis,

anddevelopingideasfornewgrowth.

Robertalsohasaroleasback-office

managerhandlingMedicareenroll-

ment,payroll,andhumanresources.

Indevelopingnewideasforgrowth,

Roberthashadasignificantrolein

growingDilworthDrug’swellness

practiceanddecreasingrelianceon

third-partyreimbursements.

Matt�Walker,��

executive�director,��

West�Virginia��

Independent��

Pharmacy�Association.

Walkerhasservedasagovernment

relationsconsultantandregistered

lobbyistforvarioushealthcare,

business,andeducationgroups

since2007asapartneratWalker

&StevensandWestVirginiaLob-

byistGroup.Walkerspecializesin

pharmacyissues,includingthe340B

DrugPricingProgramandpharmacy

benefitmanagement(PBM)policyin

general.Walkerhasaclearunder-

standingoftheprivate,non-profit,

andpublicsectors,havingspenttime

ineach.ThesonofaWestVirginia

familyphysician,Walkerisdedicated

toimprovingaccessandcarequality

forrural,underservedpatientsand

communities.

Matt�Webber,�

PharmD,�Director,�

Value�Based��

Contracting,�CPESN®�

USA.Mattisaphar-

macistwithsignificantexperience

in340Bprograms,developingthe

strategy,vision,andbusinessplans

formultiplepharmacynetworksand

hospitalswhichhebringstohiscur-

rentroleasdirectorofvalue-based

contractingforCPESNUSA.

Travis�Wolff,�PharmD,�

BCACP,�owner,��

Med-World�Pharmacy�

and�Apothecary��

Pharmacy.Travisis

aboard-certifiedambulatorycare

pharmacistwhoservesasmanager

andco-ownerofMed-WorldPhar-

macyinSapulpa,Okla.Sincebuying

Med-WorldPharmacy,Travishas

implementednewpatientservices

commontoindependentpharmacy

suchasmedicationtherapymanage-

ment,patienteducationclasses,com-

pounding,andimmunizations.Travis

hasstudiedleadershiptechniques

andhasutilizedwhathehaslearned

tohelphisstaffachievetheirperson-

algoals,whichhasultimatelyallowed

hispharmacytoadvanceandgrow.

Anjanette�Wyatt,�

PharmD,�owner,��

Clinical�Care��

Pharmacy.�Anjanette

isacommunityadvo-

cate,innovator,andimplementerwho

enjoysfundraisingandassistingin

non-profitefforts.Shegivesbackto

hercommunityyear-roundpromoting

publichealth.Notably,shedeveloped

aCOVID-19OTCtoolkittoeducate

andprovideinformationonmedi-

cationsthatcanboosttheimmune

systemandcreatedapathwayto

increaseCOVID-19vaccinationrates

ofunderservedminoritycommunities,

andshecontinuestoprovidediabe-

tesinformationtoat-riskpopulations.

For full program information

including speaker disclosures,

please visit www.ncpa.org/learn.


DAILY PROGRAMMING

#NCPA2021 39

SATURDAY, OCTOBER 9

Please�note:�All�events�will�be�held�at�the�Charlotte�Convention�Center�unless�otherwise�designated.

7�a.m.�–�8:30�p.m.� REGISTRATION�� Ground�Level�–�Concourse�A

7:30–9a.m. StudentPharmacistProgram–ChapterOfficers’Breakfast(Invitationonly) RoomE219-CD

8:15�–�8:45�a.m.� Business�Education

• Take5! RichardsonBallroomA

9�–�10�a.m.� Business�Education

• ExpandingtheRoleofTechnicians:AnExpertPanel RichardsonBallroomA

• 9VitaminsandSupplementRecommendations YouShouldBeMaking RichardsonBallroomC

9:15–10a.m. StudentPharmacistProgram– WhereAreTheyNow?APost-GraduatePanel RichardsonBallroomD

10–10:45a.m. StudentPharmacistProgram– StudentPharmacistNetworking:Fast-TrackEdition RichardsonBallroomD


• AncillaryStaffRolesforEnhancedServiceDelivery RichardsonBallroomA

• COVIDRelief,Taxes,EmploymentLaw, andYourBusinessin60Minutes RichardsonBallroomC

11a.m.–Noon StudentPharmacistProgram–Demographics–IdentifyingYour PotentialPatients,Competitors,andPrescribers RichardsonBallroomD

11:30�a.m.�–�12:30�p.m.� Business�Education

• DME:YourNextFront-EndSuperstar RichardsonBallroomA – (Includingnon-CEShoottheBreeze®Noon–12:30p.m.) RoomE215-AB

• TheCuretoMisinformation– EmpoweringYourPatientswithKnowledge RichardsonBallroomC

Noon–1p.m. StudentPharmacistProgram– NetworkingLunch(SponsoredbyMcKesson) RichardsonBallroomD

12:45�–�1:45�p.m.� Product�Theaters

• YouCANFindGoodHelptheseDays(andKEEPThem)! (PresentedbyABC) RichardsonBallroomB

• AdultHepatitisAinaTimeofOutbreak(PresentedbyMerck) RoomE219-AB

• PharmaciesShareFormulaforImprovingPatientHealth (PresentedbyRxSafe) RoomE219-CD

1:30–3:30p.m. 18thAnnualGoodNeighborPharmacyNCPAPruitt-Schutte StudentBusinessPlanCompetition RoomW207

SATU

RDA

Y, O

CTO

BER 9

CONTINUED ON FOLLOWING PAGE


SATU

RDA

Y, O

CTO

BER

9

SATURDAY, OCTOBER 9


2�–�3�p.m.� Business�Education

• LeveragingtheCriticalRolethatPublicHealth PlaysinExpandingScope RichardsonBallroomA

• OperationsUndertheMicroscope: IncreasingEfficiencies,DecreasingWaste RichardsonBallroomB

• Point-of-CareTesting(BeyondCOVID-19) RichardsonBallroomC

3:15�–�4:15�p.m.� Business�Education

•TakingChargewithTechnology: EnhancingYourExistingAppointmentModels RichardsonBallroomA – (Includingnon-CEShoottheBreeze®3:45–4:15p.m.) RoomE215-AB

•TheMedicalatHomeValueProposition RichardsonBallroomB

• EliminatingtheMiddleman: BuildingaCost-Plus,Insurance-FreePharmacy RichardsonBallroomC

4–5p.m. StudentPharmacistProgram– PersonalFinanceforStudentPharmacists RichardsonBallroomD


• BecomeaRecruitmentandRetentionRockstar RichardsonBallroomA

• MedicalBilling…FootintheDoor? RichardsonBallroomB

• AcquiringNewLTCBusiness RichardsonBallroomC

5–6p.m. StudentPharmacistProgram–EmergingEntrepreneurPanel RichardsonBallroomD

5:30–6:30p.m. NCPALong-TermCareDivisionReception(SponsoredbyIntegra) RoomE217

5:30–6:30p.m. NCPAFirst-TimersReception RoomE218

6:30–8:30p.m. NCPAOpeningNightReception:AHeroesWelcome (SponsoredbyMcKesson) RichardsonFoyer&Terrace

FOR FULL CE DETAILS, PLEASE VISIT WWW.NCPA.ORG/LEARN AND CLICK ON THE CONVENTION TAB.

#NCPA2021 41

CONTINUING EDUCATION PROGRAMSPlease allow up to 1 month for your CE credit to appear within the CE monitor.

SATURDAY, OCTOBER 9

9�–�10:00�a.m.�

Course Code

o9VitaminandSupplementRecommendationsYouShouldBeMaking

oExpandingtheRoleofTechnicians

8:15�–�8:45�a.m.�

Course Code

oTake5!

10:15�–�11:15�a.m.�

Course Code

oCOVIDRelief,Taxes,EmploymentLaw,andYourBusinessin60Minutes

oAncillaryStaffRolesforEnhancedServiceDelivery

11:30�am�–�12:30�p.m.�

Course Code

oDME:YourNextFront-EndSuperstar

oTheCuretoMisinformation–EmpoweringYourPatientswithKnowledge

2�–�3:00�p.m.�

Course Code

oLeveragingtheCriticalRolethatPublicHealthPlaysinExpandingScope

oPoint-of-CareTesting(BeyondCOVID-19)

oOperationsUndertheMicroscope:IncreasingEfficiencies,DecreasingWaste

3:15�–�4:15�p.m.�

Course Code

oTakingChargewithTechnology:EnhancingyourExistingAppointmentModels

oTheMedicalatHomeValueProposition

oEliminatingtheMiddleman:BuildingaCost-Plus,Insurance-FreePharmacy

4:30�–�5:30�p.m.�

Course Code

oMedicalBilling…FootintheDoor?

oAcquiringNewLTCBusiness

oBecomeaRecruitmentandRetentionRockstar






7 A.M. – 8:30 P.M.NCPA REGISTRATIONGround Level – Concourse A

7:30 – 9 A.M. STUDENT PHARMACIST PROGRAM

CHAPTER OFFICERS’ BREAKFAST (INVITATION ONLY)E219-CDAmixoflearninghowtodevelop

leaderswithinyourchapterfrom

anationalmanagertrainerand

anopportunitytonetworkand

connectwithofficersfromyour

regionandStudentLeadership

Councilrepresentatives.Hearhow

tomanageyourchapterandhow

tomotivateotherstowanttowork

hardwithyou.

8:15 – 8:45 A.M.BUSINESS EDUCATION

TAKE 5! Richardson Ballroom A JumpstartyourConventiontime

withanideageneratordirectfrom

yourpeers.TwopeerswillTake

5minutestotellyouabouta

revenue-generatingserviceor

money-savingtipthathasworked

wellforthem.Thenyou’llhave10

minutestointeract,askquestions,

andoffersuggestions.Whentime

runsout,it’sontothenextone.

Ofcourse,there’splentyoftimeat

theNCPA2021AnnualConvention

forfurtherone-on-onedialogueto

followupandlearnmorefromeach

other.

Pharmacist and Pharmacy Technician Learning Objectives:• List two innovations for community pharmacy

businesses.

ACPE UAN: 0207-0000-21-601-L04-P/T 0.5 contact hour (0.05 CEU) Activity Type: Knowledge-Based

9 – 10 A.M.BUSINESS EDUCATION

9 VITAMIN AND SUPPLEMENT RECOMMENDATIONS YOU SHOULD BE MAKINGRichardson Ballroom C Theherbalistpharmacist-owner

DennisSonggrossedover

$250,000in2019onvitamin

andsupplementsalesaloneby

understandingandleveraginghis

frontendtomakepatient-centered

recommendations.Dennisbelieves

thereareninecommonvitamin

andsupplementrecommendations

everycommunitypharmacyshould

bemaking,andhe’sheretoshare

thosewithyou.We’rediscussing

theclinicalneed,considerations,

andworkflowbestpracticesto

makethisarealityinyourbusiness.

Walkawaywithagameplanfor

maximizingyoursupplementsales

backedbythescienceyoucanfeel

goodabout!

Speaker: Dennis Song, RPh, owner, Flower Mound Pharmacy.

Pharmacist and Pharmacy Technician Learning Objectives:1. Discuss use, side effects, and interactions of the

top nine dietary supplements that your patients are currently taking.

2. Explore the process of selecting, marketing, and maximizing outcomes from the dietary supplements.

3. Identify how to incorporate therapeutic dietary supplements into a dispensing workflow using technology, pharmacy staff, and patient counseling.

ACPE UAN: 0207-0000-21-602-L01-P/T 1 contact hour (0.1 CEU)

Activity Type: Knowledge-Based

PLEASE NOTE THAT ALL EVENTS WILL BE HELD AT THE CHARLOTTE

CONVENTION CENTER UNLESS OTHERWISE DESIGNATED.SATURDAY, OCTOBER 9

#NCPA2021 43

9 – 10 A.M.BUSINESS EDUCATION

EXPANDING THE ROLE OF TECHNICIANS: AN EXPERT PANEL Richardson Ballroom A Astheroleofthepharmacist

continuestoevolve,soshouldthe

roleofthepharmacytechnician.

Inthisround-robindiscussion,

hearfirsthandfrompharmacy

technicianswhoperformtasks

otherthanthetechnicalactivities

ofpreparingaprescriptiontobe

dispensed.Topicswillinclude

communityhealthworkers,

billingsupport,managementand

leadership,andmuchmore–

everythingisonthetable.

Speakers: Meredith Ayers, CPhT, Bremo Pharmacy;Richard Logan, PharmD, owner, SEMORx Pharmacies; Robert Upchurch, CPhT, chief information officer, Dilworth Drug & Wellness Center

Pharmacist and Pharmacy Technician Learning Objectives:1. Identify five pharmacy tasks outside of

traditional prescription dispensing that are ideally suited for pharmacy technicians.

2. List key metrics to measure pharmacy growth. 3. Assess the value of creating pharmacy

technician positions dedicated to medical billing.



9:15 – 10 A.M.STUDENT PHARMACIST PROGRAM

WHERE ARE THEY NOW? A POST-GRADUATE PANELRichardson Ballroom DThissessionwillhighlight

threeopportunitiesforstudent

pharmaciststotakeonnational

roleswithNCPA:oursummer

internship,APPErotations,and

theNCPAStudentLeadership

Council.Apanelofpharmacists

whoparticipatedintheseprograms

asstudentswillsharehowthe

experiencehasimpactedtheir

careers.

Speakers: Shantel Houston, PharmD, NCPA associate director of education and committee; Abigail Scott, PharmD, resident, Moose Pharmacy; Thomas Sherrer, PharmD, owner, Poole’s Pharmacy

10 – 10:45 A.M.STUDENT PHARMACIST PROGRAM

STUDENT PHARMACIST NETWORKING: FAST-TRACK EDITIONRichardson Ballroom DMeetpastNCPAstudent

pharmacistswhoarenow

practicingcommunitypharmacists

astheyrotatethroughouttheroom,

whileyoustayinyourseats.Allthe

benefitsofconventionnetworking

withouttheintimidatingice-

breakers.

10:15 – 11:15 A.M. BUSINESS EDUCATION

COVID-19 RELIEF, TAXES, EMPLOYMENT LAW, AND YOUR BUSINESS IN 60 MINUTESRichardson Ballroom C Joinusforareviewandhighlights

ontheCOVID-19taxupdatesand

lawimplicationsaffectingyour

bottomline.WiththeCOVID-19

reliefprovisionsmostlybehind

us,we’lldiscusskeyitems,

opportunities,andissuesthatare

stilloutstandingforyourbusiness.

Speakers: Jeff Baird, Esq., shareholder, Health Care Group, Brown & Fortunato, PC; Ollin B. Sykes, CPA, CITP, CMA, president, Sykes & Company, P.A.; Scotty Sykes, CPA, Sykes & Company, P.A.

Pharmacist and Pharmacy Technician Learning Objectives:1. Review COVID-19 relief programs and discuss

issues and opportunities still outstanding for businesses.

2. Discuss updated tax legislation and the impact on pharmacies and their owners.

3. Outline year-end planning opportunities and tax credits for pharmacies.

ACPE UAN: 0207-0000-21-604-L03-P/T1 contact hour (0.1 CEU)


10:15 – 11:15 A.M. BUSINESS EDUCATION

ANCILLARY STAFF ROLES FOR ENHANCED SERVICE DELIVERYRichardson Ballroom A Non-pharmaciststaffarecritical

teammembers,yetinmany

pharmacies,theirpotentialwith

supportingclinicalserviceshas

notbeenfullyrealized.CPESN®

luminaryandmulti-storeownerKen

Thaichallengesandempowershis

teamtotakeonnewresponsibilities


togrowhisenhancedservices

portfolioefficiently.Findouthow

hemotivatesandengageshis

teamforpoint-of-caretesting,

immunizationandotherenhanced

servicedelivery,andreviewthejob

responsibilitiesandtrainingtools

neededtomakethishappen.You’ll

walkawayfeelingempowered

yourselfandreadytoactivateyour

team.

Speaker: Ken Thai, PharmD, CEO, 986 Degrees Corporation.

Pharmacist and Pharmacy Technician Learning Objectives:1. List common pharmacy tasks that do not

require a pharmacist license. 2. Define key roles for ancillary staff in supporting

enhanced service delivery. 3. Discuss best practices for motivating and

encouraging your team members to take on new responsibilities.

AACPE UAN: 0207-0000-21-605-L04-P/T 1 contact hour (0.1 CEU)


11 A.M. – NOON STUDENT PHARMACIST PROGRAM

DEMOGRAPHICS – IDENTIFYING YOUR POTENTIAL PATIENTS, COMPETITORS, AND PRESCRIBERSRichardson Ballroom DJointhissessionandlearnhow

toexplaintheimportanceof

researchingdemographicsand

whatinformationyouneedto

obtaininthatresearch.Youwillalso

discusshowdemographicsaffect

OTCandnicheoptionsandoutline

howtoincorporatedemographic

informationinyourbusinessplan.

Speaker: Jim Springer, regional vp, RxOwnership

11:30 A.M. – 12:30 P.M. BUSINESS EDUCATION

DME: YOUR NEXT FRONT-END SUPERSTARRichardson Ballroom A (Including non-CE Shoot the Breeze® Noon – 12:30 p.m. - Room E215-AB ) Durablemedicalequipmentoffers

seniorsindependenceandthe

abilitytoageinplace,andthe

compassionandcustomerservice

demonstratedatyourpharmacy

makeitanidealproductcategory

topursue(onlineretailerswon’tfit

youforacane).Forthesereasons,

NCPA’sGabeTrahanbelieves

billableand/orcash-basedDME

needstofindaplaceineverysize

store.Getthewho,what,why,

andhowonthisimportantniche

fromafront-endmanagerwho

tookacloset-sizedsectionofthe

pharmacyandbuiltaprofitable,

boomingbusinessinlessthana

year.Then,learnfromyourpeers

duringanon-CEShoottheBreeze®

thatfollows.

Speakers: Gabe Trahan, senior director of operations and marketing, NCPA; Acacia Fluy, director of retail development, Tomahawk Pharmacy

Pharmacist and Pharmacy Technician Learning Objectives:1. List the types of mobility aids and companion

products patients are seeking. 2. Discuss staffing and marketing best practices

for expanding your DME section.

ACPE UAN: 0207-0000-21-606-L04-P/T 0.5 contact hour (0.05 CEU)


11:30 A.M. – 12:30 P.M. BUSINESS EDUCATION

THE CURE TO MISINFORMATION – EMPOWERING YOUR PATIENTS WITH KNOWLEDGERichardson Ballroom C Inatimewhenmistrustinthe

healthcaresystemisatanall-

timehigh,yourteam’srole

ascommunity-based,trusted

healthexpertsiscritical.Dr.

AnjanetteWyatt,apharmacy

owner,communityadvocate

andinnovator,hasspentyears

educatingthepubliconwaysto

engagethemselvesandplaya

partintheirhealthcare.She’llwalk

throughwhatyouandyourstaff

candoinyourpharmacytohelp

supportpatientswithlowhealth

literacy,includingpracticaladvice

foridentifyingpatientsmostat

needandreachingouttopatients

inyourcommunitywhomayhave

limitedaccesstohealthcareor

healthinformation.

Speaker: Anjanette Wyatt, PharmD, owner, Clinical Care Pharmacy

Pharmacist and Pharmacy Technician Learning Objectives:1. Discuss the relationship between health literacy

and social determinants of health. 2. Identify patients who may not have optimal

access to health care services in your community.

3. Discuss strategies you can deploy to address disparities and facilitate equitable health care.



#NCPA2021 45

Multiple Locations ConferenceClearwater, Florida | Feb. 23-26, 2022

Discover solutions to expand your practice while making your current locations even more successful. Learn new ideas for your business at one of our educational programs (both CE and non-CE) or our intimate networking sessions with select companies showcasing the latest technology, services, and products to help you succeed. Perfect for current multi-store owners, or those who want to be.

Registration

opens Nov. 18

ncpa.org/mlc


NOON – 1 P.M. STUDENT PHARMACIST PROGRAM

2021 STUDENT PHARMACISTS NETWORKING LUNCH Sponsored by McKessonRichardson Ballroom DHoneyournetworkingskillswith

McKessonrepresentativesatthis

studentpharmacists’lunch.

12:45 – 1:45 P.M.PRODUCT THEATER

YOU CAN FIND GOOD HELP THESE DAYS (AND KEEP THEM)!Presented by AmerisourceBergenRichardson Ballroom BPleasejoinAndyPope,business

coachatAmerisourceBergen,for

aspiritedpaneldiscussionwith

independentpharmacyowners

andthoughtleadersonhiring,

recruiting,andretention.Thepath

toempoweredandmotivated

associatesstartswellbeforethe

first“HelpWanted”adisplaced,

andcontinuesthroughoutthat

associate’scareer.Andywill

exploremultiplephilosophiesand

ownershipstylesthatensurehigh

caliberstaffersandhelpbuilda

cultureofexcellence.Ourguests

willwalkyouthroughthetypes

oftechnologytheyuseandwill

providetipsandbestpractices

toidentifyandmanageahigh-

performingandloyalteam.Youwill

walkawayinspiredandenergized

toimplementthesestrategieswith

yourteam!

Speakers: Dr. Jay Phipps, president and CEO, Phipps Pharmacy; Ted Grothe, vice president, owner, Hometown Pharmacy Group


ADULT HEPATITIS A IN A TIME OF OUTBREAKPresented by MerckE219-AB• DescribehepatitisAdisease

burdenandoutbreaksinthe

UnitedStates

• Discussanunmetneedamong

USadultsandpopulationsat

increasedriskofbecoming

infectedwithhepatitisA

• ReviewhepatitisACDC

recommendationsandstrategies

forat-riskgroups

Speaker: Dennis Stanley, RPh, past president of Virginia Pharmacists Association and past vice chairman of Project Immunize Virginia


PHARMACIES SHARE FORMULA FOR IMPROVING PATIENT HEALTHPresented by RxSafeE219-CDDuringthispaneldiscussion,six

independentpharmacyowners

willdiscusshowthey’veimproved

patienthealthbypartneringwith

RxSafe’sBusinessTransformation

team.Thisholisticapproachis

centeredaroundsyncingcustomers

andmovingthemtoadherence

pouchpackaging.Thistranslates

intonewpatientreferrals,more

businessfromlocalLTCs,home

healthandALFs,andthepharmacy

becomingamorevital,vibrant,and

sustainablepartnerinthehealthof

theirlocalcommunity.

Speakers: Jana Bennett, owner, Sherman Medicine Shoppe; Tim Mitchell, owner, Mitchell’s Drug Stores

1:30 – 3:30 P.M.STUDENT PHARMACIST PROGRAM

18TH ANNUAL GOOD NEIGHBOR PHARMACY NCPA PRUITT-SCHUTTE STUDENT BUSINESS PLAN COMPETITIONW207Threeschoolswillvieforthetop

spotatthe18thAnnualGood

NeighborPharmacyNCPAPruitt-

SchutteStudentBusinessPlan

Competition.Seetheexcitement

aroundthelivepresentationsofthe

annualbusinessplancompetition.

Thetopspotearnstheteam

achancetowincashfortheir

schoolandacomplimentarytrip

totheNCPAMultipleLocations

ConferenceinFlorida.

Teams Presenting: The University of Texas at Austin College of Pharmacy; Medical University of South Carolina College of Pharmacy; University of Arkansas for Medical Sciences College of Pharmacy

#NCPA2021 47

2 – 3 P.M.BUSINESS EDUCATION

LEVERAGING THE CRITICAL ROLE THAT PUBLIC HEALTH PLAYS IN EXPANDING SCOPERichardson Ballroom A Fundingdollarsaremorereadily

availablethroughstateand

localagenciestosupportpublic

healthinitiatives,andcommunity

pharmacy’sCOVID-19response

hasilluminatedthecriticalrolewe

playtothepublichealthsector.

Thetiminghasneverbeenbetter,

andyouneedtoknowwhere

togoandhowtotapintothis

market.PharmacistPaigeClark

andpharmacyownerandNCPA

President-ElectMicheleBelcher

havesuccessfullycollaboratedwith

publichealthonmultipleinitiatives

inOregonthathaveresultedin

betterpatientcareanddollars

inthepharmacy’sdoor.Usinga

real-lifecase,thisdynamicduowill

walkstep-by-stepthroughtheir

strategyandpresentyouwithclear

nextstepsforbuildingasuccessful

partnershipinyourstate.Then,join

usforanon-CEworkshopafter

theNCPA2021AnnualConvention

toplanandoperationalizeyour

fundingopportunities.

Speaker: Michele Belcher, RPh, owner, Grants Pass Pharmacy and NCPA President-Elect; Paige Clark, RPh, vice president, pharmacy programs and policy, Prescryptive

Pharmacist and Pharmacy Technician Learning Objectives:1. Identify state and local agency funding sources

and the key decision-makers. 2. Outline the steps of building a sustainable

community pharmacy-public health collaboration.

3. Discuss ways to overcome barriers to implementation in your pharmacy.

ACPE UAN: 0207-0000-21-608-L04-P/T 1 contact hours (0.1 CEUs)



POINT-OF-CARE TESTING (BEYOND COVID-19)Richardson Ballroom C Nowthatyourpharmacyhasa

CLIAcertificateofwaiveryou

haveanopportunitytobranch

intoadditional,profitabletesting

services,andinmanystates,you

cantreatthesepatientsaswell.

Getthewhat,why,andhowon

developingaprofitabletesting

nichefromasuccessfulpeer!

Speaker: Rannon Ching, PharmD, pharmacist-in-charge, Tarrytown Pharmacy

Pharmacist Learning Objectives:1. Discuss state variability in scope of practice and

requirements for pharmacists to perform point-of-care testing services.

2. Differentiate opportunities in point-of-care testing as it pertains to chronic disease management and acute infectious disease management.

3. Describe successful strategies for increasing point-of-care testing services to make it a sustainable patient care offering.

ACPE UAN: 0207-9999-21-609-L04-P/T 1 contact hour (0.1 CEU) Activity Type: Knowledge-Based

Support for this program provided by Quidel, Inc.


OPERATIONS UNDER THE MICROSCOPE: INCREASING EFFICIENCIES, DECREASING WASTERichardson Ballroom B Timeisprecious,andwedon’t

wantyoutowasteyours.Looking

atyourdispensingmodelwith

aconstructivelens,pharmacy

operationsexpertPaulShelton

willexaminesevenkeyareasof

pharmacywaste—transportation,

inventory,motion,waiting,

overproduction,overprocessing,

anddefects—andprovide

opportunitiesforimprovement

withreal-lifeexamples.Walkaway

withnextstepstodecreaseyour

workflowwasteandfindtimefor

otherprofitableservices.

Speaker: Paul Shelton, president, PharmaComplete Consulting Services

Pharmacist Learning Objectives:1. Describe lean waste and list the seven areas for

improvement. 2. Discuss technology advancements that improve

patient care. 3. Discuss lessons learned from other industries.




3:15 – 4:15 P.M.BUSINESS EDUCATION

TAKING CHARGE WITH TECHNOLOGY: ENHANCING YOUR EXISTING APPOINTMENT MODELSRichardson Ballroom A(Including non-CE Shoot the Breeze® 3:45 – 4:15 p.m. - Room E215-AB) Usingschedulingplatforms

toautomatesomeofthe

administrativeworkaround

schedulingenhancedserviceshas

proventobeatime-saverforyour

patientsandyourpharmacy.A

pharmacypeerwillsharetipsfor

evaluatingavailableplatforms,

simplifyingtheuserexperience,

decreasingtheback-and-forthwith

patients,andmostimportantly,

schedulingotherbillableenhanced

services.

Speaker: Amber Morgan, PharmD, MPH, staff pharmacist, Moose Pharmacy

Pharmacist Learning Objectives:1. Discuss the advantages and disadvantages of

available scheduling platforms. 2. Discuss enhanced service opportunities that

could be integrated into an appointment-based workflow.




THE MEDICAL AT HOME VALUE PROPOSITIONRichardson Ballroom B Withover10,000Americansaging

intoMedicaredaily,providing

medical-at-homeservicestokeep

patientswhomightotherwisebe

inanursinghomeinthefamiliarity

oftheirhomesisapatientcareno-

brainer.Butwhenwilltheincentives

andpaymentmatchtheeffort?

Now,anewclinicallyintegrated

networkfocusedonpatientsaging

inplacecombinedwithadvocacy

effortsledbyNCPA’sLTCDivision

couldmakeaperfectstormof

opportunityforyourbusiness.

Joinapanelforadiscussionabout

theopportunity,theregulatory

landscape,andtheworkflowbest

practicesforenteringthissector.

Speakers: Brian Beach, PharmD, principal and chief financial officer, Kelley-Ross Pharmacy Group; Ronna Hauser, PharmD, senior vice president of policy and pharmacy affairs, NCPA; Matt Osterhaus, BSPharm, FAPhA, FASCP, owner, Osterhaus Pharmacy

Pharmacist and Pharmacy Technician Learning Objectives:1. Define the medical at home population and

discuss the current regulatory landscape. 2. List the minimum requirements for participating

in the CPESN at Home network. 3. Discuss best practices for operating and

managing a medical at home program.



ELIMINATING THE MIDDLEMAN: BUILDING A COST-PLUS, INSURANCE-FREE PHARMACYRichardson Ballroom C Withoptionalmembership

programsavailabletofitpatients’

needs,BlueberryPharmacyhas

simplifiedtheprescriptionmodel,

andthepatientsavingshavebeen

substantial.Inthiscasestudy,

ownerKyleMcCormickshareshis

innovativebusinessapproachto

getyourwheelsturning.Learnhow

hiscommitmenttocommunity,

transparency,andsustainability

hasledtoadifferentpharmacy

experience.

Speaker: Kyle McCormick, PharmD, owner, Blueberry Pharmacy

Pharmacist and Pharmacy Technician Learning Objectives:1. Describe at least two trends driving generics

into their own transparent marketplace. 2. Outline three financial benefits to a cost-plus,

membership model. 3. Name three ways in which a cost-plus model

realigns incentives with patients, prescribers, and pharmacies.



4 – 5 P.M. STUDENT PHARMACIST PROGRAM

PERSONAL FINANCE FOR STUDENT PHARMACISTSRichardson Ballroom DJointhissessionaftertheNCPA

Pruitt-SchutteStudentBusiness

PlanCompetitiontolearnhowyou

cantakethefirststepinownership

bymasteringyourpersonal

finances.Manystudentpharmacists

graduatewithhundredsof

#NCPA2021 49

thousandsofdollarsindebt,but

haveasix-figureannualearning

potential.Thissessionisdesigned

tohelpyousuccessfullynavigate

towardfinancialindependence.

Speaker: Joe Baker, MBA, adjunct assistant professor of personal finance, University of Arkansas for Medical Sciences


MEDICAL BILLING … FOOT IN THE DOOR?Richardson Ballroom B Youmayalreadyhaveyour

footinthedoorwithamedical

billingintermediaryforCOVID-19

vaccines.Kickthatdooropenand

takealookaround.Pharmacistsina

growingnumberofstateshavethe

authoritytoorderlabs,administer

apoint-of-caretest,andinitiate

ormodifydrugtherapy–eitherin

theirscopeofpracticeorundera

collaborativepracticeagreement.

Comelearnwhatsuccesslookslike

forapharmacythatsubmitsclaims

topatients’medicalinsurancefor

documentingpatientevaluations

andtreatmentplansforHIVPrEP

andPEPandimmunizations.

Speakers: Jenny Arnold, PharmD, BCPS, CEO, Washington State Pharmacy Association; Brian Beach, PharmD, principal and chief financial officer, Kelley-Ross Pharmacy Group

Pharmacist and Pharmacy Technician Learning Objectives:1. Compare and contrast health plan medical

benefits and prescription benefits. 2. Discuss the significance of the following terms:

provider status, pharmacy payment parity, and provider credentialing.

3. Assess the suitability of your practice site for one or more clinical services that could be reimbursed by a patient’s medical benefit.




ACQUIRING NEW LTC BUSINESSRichardson Ballroom C Asalocally-ownedpharmacy

andimmunizationpartner,your

businessofferssignificantvalueto

avarietyofLTCsettings.Having

thesalesandmarketingknow-how

topresentyourpharmacyasa

solutiontofacilityneedsiskeyto

addingnewaccounts.Getthebasic

toolstoevaluateyourlocalLTC

market,createaplanforengaging

potentialcustomers,andexecute

onthatplaninthisprogram.

Speaker: Paul Shelton, president, PharmaComplete Consulting Services

Pharmacist and Pharmacy Technician Learning Objectives:1. Develop a plan for identifying key stakeholders

along with strategies for growing relationships with key stakeholder groups.

2. List key questions to ask when speaking to potential and current customers.

3. Describe your LTC market differentiator.




BECOME A RECRUITMENT AND RETENTION ROCKSTAR Richardson Ballroom A Goodemployeeshavebeenone

ofthehottestcommoditiesin

theUnitedStatesbesidesmasks

andhandsanitizer,buthowdo

youfindandkeepthem?This

sessionwillequipyouwithvarious

strategiesforrecruitingand

retainingteammembersinanera

ofunprecedentedlaborshortages.

Speaker: Christina Bahrami, MHRLR, director of human resources and organizational development, Hayat Pharmacy

Pharmacist and Pharmacy Technician Learning Objectives:1. Identify causes of current labor shortages in the

United States. 2. Describe tips for recruiting well-qualified

employees and volunteers. 3. Discuss methods for retaining pharmacy staff

members.



5 – 6 P.M.STUDENT PHARMACIST PROGRAM

EMERGING ENTREPRENEUR PANELRichardson Ballroom DEngagewithapanelofcurrent

independentcommunitypharmacy

entrepreneurswhomadetheirmark

asownersatayoungage.Hear

aboutthediverseentrepreneurial

careerpathswithinpharmacyand

thesecretstotheirsuccessinsuch

ashortamountoftime.

Speakers: Patrick Chancy, PharmD, owner, Chancy Drugs; Ken Thai, PharmD, CEO, 986 Degrees Corporation

5:30 – 6:30 P.M.NCPA LONG-TERM CARE DIVISION RECEPTIONSponsored by Integra E217

5:30 – 6:30 P.M.NCPA FIRST-TIMERS RECEPTIONE218

6:30 – 8:30 P.M.NCPA OPENING NIGHT RECEPTION A HEROES WELCOME Sponsored by McKessonRichardson Foyer and Terrace


NCPA’s Innovation Center is on the lookout for the innovations and redesigns that have made your promotions more effective and your patients’ experience more rewarding. Tell us what makes your independent pharmacy stand out!

Now accepting nominations for the following award categories*:

• Best External Modification: From landscaping and paint jobs to added or revamped drive-thru windows to entire rebuilds, how did you improve your curb appeal?

• Best Internal Modification: Maybe you added a consult or vaccine room? Maybe you widened the aisles? Maybe you created a new department? Whatever your remodel project, how did it enhance your image and sales?

• Best Exterior Sign: Roadside signs draw attention to your store. Have a new one you're proud of? Enter it to see if it's the best of the best.

• Best Delivery Vehicle: Are you riding in style? Toot your own horn and show off your delivery vehicle.

• Best Marketing/Promotion: How did you attract new customers? Tell us about the great promotion you ran that you want to tell everyone else about.

• Best Community Engagement: Community pharmacists are great at getting out from behind the counter to participate in local events to deepen connections with their patients and customers. Bring us your best story and we may just bring you a NICE Award.

*Enter in as many categories as you like. The contest honors remodels, promotions, and events completed between Dec. 1, 2020 and Dec. 1, 2021.

For more information or to submit an entry, go to www.ncpa.org/nice-awards. Deadline for entries is Dec. 1, 2021. We will recognize the winning entries in the March 2022 issue of America’s Pharmacist®.

Sponsored by

CALL FOR NOMINATIONS 2022

RECOGNIZING

community pharmacy branding and marketing

the best of

#NCPA2021 51

SUNDAY, OCTOBER 10


7�a.m.�–�6�p.m.� REGISTRATION GroundLevel–ConcourseA

7:30�–�8�a.m.� Business�Education



• Value-BasedPaymentSuccessStories RichardsonBallroomA

• DoctorDetailing,Simplified RichardsonBallroomB

• GettingStartedinLTCwithChronicCareManagement andAnnualWellnessVisits RichardsonBallroomC

9:30�–�11:30�a.m.� OPENING�GENERAL�SESSION(SponsoredbyAnda,Inc.) CrownBallroom

11:30�a.m.�–�12:30�p.m.� Product�Theaters

• HPVandHeadandNeckCancers:DoYouKnowtheFacts? (PresentedbyMerck) RoomE219-AB

• NotIf,ButHow:ScalableCompliancePackagingforthe ViabilityofIndependentPharmacy(PresentedbyParata/Cardinal) RoomE219-CD

• RevitalizeYourBusinessasPatientDemandfor CBDIncreases(PresentedbyFourthPowerLabs) RichardsonBallroomC

11:30a.m.–1:30p.m. StudentPharmacistProgram–BusinessforSuccess StudentLuncheon(SponsoredbyAmerisourceBergen) RichardsonBallroomD

12:30�–�4�p.m. Grand�Opening�of�the�Expo�� (ExpoReceptionfrom3–4p.m.–SponsoredbyRedsailTechnologies) ExhibitHallA-B1

12:45–2:45p.m. StudentProgramming–CommunityPharmacyResidencyShowcase ExhibitHallA-B1

2:15–3:45p.m. InnovationinCommunityPracticePosterSymposium ExhibitHallA-B1


• NewDrugsandClinicalPearls2021 RichardsonBallroomA

4–5:30p.m. NCPAFoundationAwardsCeremony RichardsonBallroomB


• BuildingYourOnlinePresence RichardsonBallroomA

5–6p.m. NCPACorporateMembersReception(InvitationOnly) RoomE217

SUN

DA

Y, O

CTO

BER 10




SUNDAY, OCTOBER 10

7:30�–�8�a.m.�

Course Code

oTake5!

8:15�–�9:15�a.m.�

Course Code

oValue-BasedPaymentSuccessStories

oGettingStartedinLTCwithChronicCareManagementandAnnualWellnessVisits

oDoctorDetailing,Simplified

3:30�–�4:30�p.m.�

Course Code

oNewDrugsandClinicalPearls2021

4:45�–�5:45�p.m.�

Course Code

oBuildingYourOnlinePresence





Please allow up to 1 month for your CE credit to appear within the CE monitor.

SUN

DA

Y, O

CTO

BER

10

#NCPA2021 53


CONVENTION CENTER UNLESS OTHERWISE DESIGNATED.SUNDAY, OCTOBER 10

7 A.M. – 6 P.M.NCPA REGISTRATIONGround Level – Concourse A

7:30 – 8 A.M.BUSINESS EDUCATION

TAKE 5! Richardson Ballroom A Wearebackwithanotherroundof

profitpearlsfromthepeopleyou

wanttohearfromthemost—your

peers.They’llTake5minutestotell

youaboutarevenue-generating

serviceormoney-savingtipthat

hasworkedwellforthem,andyou’ll

havetenminutestoengageandask

questions.

Pharmacist and Pharmacy Technician Learning Objectives:• List two innovations for community pharmacy

businesses.




VALUE-BASED PAYMENT SUCCESS STORIESRichardson Ballroom A Communitypharmacycollectively

hasdemonstrateditsvalueduring

thepandemic,andpayersareno-

ticing.Hearfirst-handexperiences

fromyourpeerswhohavesecured

value-basedcontractsandlearn

theirmethodsforapproachingplan

sponsors.

Speaker: Matt Webber, PharmD, Director, Value Based Contracting, CPESN® USA Pharmacist and Pharmacy Technician Learning Objectives:1. Summarize real-world examples of enhanced

services that plan sponsors value. 2. Formulate strategies for approaching plan

sponsors based on peer success stories. 3. Discuss opportunities to establish payment

programs with plan sponsors based on mutual need and ability to deliver enhanced services.




GETTING STARTED IN LTC WITH CHRONIC CARE MANAGEMENT AND ANNUAL WELLNESS VISITSRichardson Ballroom C Theseniorcarepopulationisargu-

ablymostinneedofthecareyour

teamprovides,andchroniccare

management(CCM)andannual

wellnessvisits(AWV)aretwoways

tobringvaluetothatpopulation

anddollarsinyourdoor.Twophar-

macistswhoworkwithaphysician

toprovidetheseservicestohun-

dredsofpatientsinnursinghomes

andassistedlivingfacilitiesarehere

tosharetheirpathtosuccess.Walk

awaywithanunderstandingofthe

opportunityCCMandAWVpresent

intheLTCpopulationanddetermine

yournextstepsforimplement-

ingbillableservices.

Speakers: Brianna Johnson, PharmD, clinical community pharmacist, Avant Pharmacy and Wellness; Zach Posey, PharmD, fellow, Avant Pharmacy and Wellness Pharmacist and Pharmacy Technician Learning Objectives:1. Define chronic care management and annual

wellness visits and how they differ from a scheduled consultant pharmacist review.

2. Discuss nuances for billing CCM and AWV in a long-term care setting.

3. Discuss strategies for collaborating with medical provider staff to optimize medical claim acceptance and reimbursement.





DOCTOR DETAILING, SIMPLIFIEDRichardson Ballroom B You’dbesurprisedhowlittlethe

prescribers’officesyouspeakwith

multipletimesadayknowabout

yourpharmacy.Gettingyourfoot

inthedoorcansometimesbethe

toughestpart.Pharmacist-owner

NicoletteMatheyhasfoundthe

keytoaprofitabledetailingservice

startswithleveragingyourowndata

toidentifypotentialcollaboration

partners,focusingfirstonthose

prescriberswithwhomyouhavea

goodrelationship.She’sbreaking

downhersuccessfulrevenue-gener-

atingdetailingprocessintoeasy-

to-followstepsthatyoucanstart

today.Sometimesthe“low-hanging

fruit”opportunitymaysurpriseyou.

Speaker: Nicolette Mathey, PharmD, owner, Palm Harbor Pharmacy Pharmacist and Pharmacy Technician Learning Objectives:1. List metrics for identifying high opportunity

target, or HOT, prescribers. 2. Discuss strategies for meeting HOT prescribers’

needs and how you can expand your offerings to service their patients.

3. Define for your pharmacy who will lead your sales and marketing initiatives, and a timeline/milestones you’d like to employ to transition these strategies to a full-time sales representative.



9:30 – 11:30 A.M.OPENING GENERAL SESSION Sponsored by Anda, Inc.Crown BallroomHighlightsoftheOpeningGeneralSessionincludeapresident’sspeech

byNCPAPresidentBrianCaswell,RPh,andakeynoteaddressfromJosh

Linkner.

JoshLinknercallshimselfacreative

troublemaker.Hepassionatelybelieves

thatallhumanbeingshaveincredible

creativecapacity,andhe’sonamission

tounlockinventivethinkingandcreative

problemsolvingtohelpleaders,

individuals,andcommunitiessoar.

JoshhasbeenthefounderandCEO

offivetechcompanies,whichsoldforacombinedvalueofmore

than$200millionandistheauthoroffourbooksincludingthe

NewYorkTimesbestsellers,DisciplinedDreamingandTheRoad

toReinvention.Hehasinvestedinand/ormentoredmorethan100

startupsandisthefoundingpartnerofDetroitVenturePartners.

Today,Joshservesaschairmanandco-founderofPlatypusLabs—

aninnovationresearch,training,andconsultingfirm.Hehastwice

beennamedtheErnst&YoungEntrepreneuroftheYearandisa

recipientofthePresidentialChampionofChangeAward.

JoshisalsoapassionateDetroiter,fatheroffour,aprofessional-level

jazzguitarist,andhasaslightlyoddobsessionforgreasypizza.

KEYNOTE SPEAKERJOSH LINKNER

#NCPA2021 55

11:30 A.M. – 12:30 P.M.PRODUCT THEATER

NOT IF, BUT HOW: SCALABLE COMPLIANCE PACKAGING FOR THE VIABILITY OF INDEPENDENT PHARMACY Presented by Parata/CardinalRoom E219-CD Asmodelsforcaredeliveryevolve

morerapidlythaneverbefore,

pharmaciesmustbereadytoscale

andaugmenttheiroperationsto

remaincompetitive.Compliance

packagingprogramscanbeoneof

themosteffectivewaystogainand

retainnewcustomers,whilesolidi-

fyingyourbottomlineandallowing

pharmaciststoactasfrontlinepro-

viders.JoinmoderatorTroyTryg-

stad,executivedirectorofCPESN

withLindsayDymowski,PharmD,

co-founderofCentennialPharmacy

Services,andCatherineRonalder,

pharmacyoperationsmanagerat

CardinalHealth,foraninformative

lunchwhereyou’lllearnthebenefits

ofcompliancepackagingin-house

versusutilizingacentralfillmodel,

andidentifywhatsolutionisbestfor

yourpharmacy.

Troy Trygstad, executive director, CPESN; Lyndsay Dymowski, PharmD, co-founder, Centennial Pharmacy Services; Catherine Ronalder, pharmacy operations manager, Cardinal Health


REVITALIZE YOUR BUSINESS AS PATIENT DEMAND FOR CBD INCREASES Presented by Fourth Power LabsRichardson Ballroom C PatientsareaskingaboutCBD;are

youconfidentthatyouhavetheed-

ucationandproductstomeettheir

needs?TheCBDindustryisevolving

atarapidpace,butasquicklyas

newbrandsenterthemarket,the

qualityandefficacyofproducts

deteriorate.JoinDr.RachnaPatel,a

worldrecognizedcannabismedical

expert,publishedauthorofTheCBD

OilSolution,highlysoughtafter

speaker,andchiefmedicaladviser

forindustryleaderFourthPower

Labs,andErikTosh,DPh,vicepres-

identofscientific&clinicalopera-

tionsatFourthPowerLabs,foran

in-depthsessionshowingyouhow

tonavigatethroughthenoiseand

effectivelyidentifyandrecommend

thepropersolutiontosupportyour

patients’wellnessgoals.

Speakers: Dr. Rachna Patel, chief medical adviser, Fourth Power Labs; Erik Tosh, DPH, vice president of scientific & clinical operations, Fourth Power Labs; Greg Lake, CEO and co-founder, Fourth Power Labs


HPV AND HEAD AND NECK CANCERS: DO YOU KNOW THE FACTS? Presented by MerckRoom E219-AB • DescribehepatitisAdisease

burdenandoutbreaksinthe

UnitedStates.

• Discussanunmetneedamong

U.S.adultsandpopulationsat

increasedriskofbecoming

infectedwithhepatitisA.

• ReviewhepatitisACDCrecom-

mendationsandstrategiesfor

at-riskgroups.

Speaker: Jonathan G. Marquess, PharmD, CDE, FAPhA, community pharmacy owner and president/CEO of The Institute for Wellness and Education


11:30 A.M. – 1:30 P.M.STUDENT PHARMACIST PROGRAM

BUSINESS FOR SUCCESS STUDENT LUNCHEON Sponsored by AmerisourceBergenRichardson Ballroom DLearnfromfinanciallendersand

businesscoachesthestepsyou

needtotaketobecomeasuccessful

entrepreneurinindependentphar-

macy,aswellasinsightintokeeping

yourpersonalfinancesandcreditin

check.

Speakers: AmerisourceBergen pharmacy ownership team

12:30 – 4 P.M.NCPA EXPO OPENExhibit Hall A-B1 (ExpoReception3–4p.m.–

sponsoredbyRedsail

Technologies)

12:45 – 2:45 P.M. STUDENT PHARMACIST PROGRAM

COMMUNITY PHARMACY RESIDENCY SHOWCASE NCPA Expo – Exhibit Hall A-B1Acan’t-misseventforstudents

lookingforpost-graduateprograms

incommunitypharmacyorpharma-

cyteamslookingtostarttheirown

residency.Networkwithleadersand

currentresidentsfromcommunity

pharmacy,pharmacyownership,

andassociationmanagementpro-

gramsnationwide.

2:15 – 3:45 P.M.INNOVATIONS IN COMMUNITY PRACTICE POSTER SYMPOSIUM NCPA Expo – Exhibit Hall A-B1Thepostersymposiumservesas

anopportunityforNCPAmembers,

students,recentgraduates,and

residentstopresentresearchora

servicebeneficialtotheprofession

ofcommunitypharmacy.Through

peer-to-peerinteractions,learn

aboutuniqueandinnovativeoppor-

tunitiesformovingthepracticeof

pharmacyforward.


NEW DRUGS AND CLINICAL PEARLS 2021Richardson Ballroom A Abreakthroughinsulinbiosimilar,

COVID-19vaccinesandtreatments,

andnewchronictherapies–2021

hasnotbeenshortonclinical

advances.Getthelatestonnew

medicationsyouarelikelyto

seeprescriptionsforinthecoming

monthsaswellasacomparisonto

currenttreatmentmodalities.We

willcoverindicationsforuse,routes

ofadministration,andassociated

precautionsrelevanttocommunity

practice.Getacrashcourseonnew

drugtherapeuticsandcounseling

pearlstohelpyourpatients.

Speaker: Nicole Pezzino, PharmD, BCACP, CDCES, associate professor, Wilkes University

Pharmacist Learning Objectives:1. Discuss the indications and routes of

administration of new drugs seen primarily in the community setting.

2. Describe the important pharmacokinetic properties and the unique characteristics of new drugs.

3. Compare new drugs to the older therapeutic agents to which they are most similar in activity.

Pharmacy Technician Learning Objectives:1. List new drugs and indications. 2. Describe the unique characteristics of new

drugs. 3. Compare new drugs to the older therapeutic

agents to which they are most similar in activity.

ACPE UAN: 0207-0000-21-621-L01-P/T1 contact hours (0.1 CEUs)


4 – 5:30 P.M.NCPA FOUNDATION AWARDS CEREMONY Richardson Ballroom B Besuretojoinyourfellowstudents

attheNCPAFoundationAwards

ceremonyandcheerthemonaswe

celebratethe2021NCPAFounda-

tionscholarshipwinners,aswell

asthe2021OutstandingFaculty

Liaisonandthe2021Preceptorof

theYear.Wewillalsorecognizethe

NCPAStudentChapteroftheYear

andtheGoodNeighborPharmacy

NCPAPruitt-SchutteStudentBusi-

nessPlanCompetitionfinalists.

#NCPA2021

NCPA EXPO ON SUNDAY – OCT. 10New niches, new profits, new ways of approaching a challenge - these short, interactive, non-CE presentations on the Expo floor will you give you the quick consult you’ve been looking for to elevate your business! Each session is only 30 minutes, so you’ll have plenty of time to join and explore the Expo.


BUILDING YOUR ONLINE PRESENCERichardson Ballroom A WiththeaverageAmerican

spendingmorethanfivehoursa

dayontheirsmartphone,having

arobustonlinemarketingstrat-

egythatincludesaprofessional

website,socialmediaplan,and

targetedmarketingiscritical.

Reachyoungergenerations

throughtargetedmarketing,

setupanonlineshopforyour

front-endproducts,anddevelop

amarketingstrategytofu-

ture-proofyourbusiness.

Pharmacist and Pharmacy Learning Technician Objectives:1. Outline best practices for a community-

based pharmacy website. 2. Compare and contrast common social

media platforms for generating an online presence.

3. Summarize marketing strategies for engaging your community with your online brand.



5 – 6 P.M.NCPA CORPORATE MEMBER RECEPTION (INVITATION ONLY)Room E217

1:30 – 2 P.M. PERSONAL FINANCE FOR PHARMACISTSArea BHavestudentloansorjustwantto

takeaninventoryofyourpersonal

finances?Learntipsonhowto

optimizeyourfinancialsfroman

expert.

3 – 3:30 P.M. PHARMACY FINANCING: THE RIGHT CAPITAL AT THE RIGHT TIMEArea AThebusinessofpharmacyand

it’scapitalneedshavechanged,

forcingpharmacyownersaswell

aslenderstoadapt.LiveOak

Bankhascontinuedtoevolvewith

thechangingindustry,providing

newfinancialsolutionstomeet

theemergingneedsofpharmacy

owners.JoinLiveOakBank’s

QuickConsultLIVEtounderstand

thepathwaytoattainingtheright

capitalattherighttime. Presented by Live Oak Bank

2:30 – 3 P.M.THE FRESH MARKET PHARMACY Area B Hearhowonepharmacyowner,

workingwithalocalnonprofit,

formedapartnershipwithlocal

farmsthathasledtonewrevenue

forhisbusiness.Offeringfresh

producewithinhispharmacyhas

broughtbothhealthandprofitandis

allowinghimtoservehiscommunity

inanewanddiverseway.

57


LIVE, IMPORTANT, AND EFFECTIVE.

Join your peers as we make our voices heard on

Capitol Hill to discuss issues that affect your business.

Your in-person meetings make a lasting impression

on lawmakers about the importance of access to

community pharmacy care to combat public health

emergencies and other healthcare threats.

April 27-28, 2022 Alexandria, Va. / Washington, D.C.

#NCPA2021 59

MONDAY, OCTOBER 11


7�a.m.�–�6�p.m.� REGISTRATION GroundLevel–ConcourseA

7:30�–�8�a.m.� Business�Education�


7:30�–�9:15�a.m.� Breakfast�Program�

• TakingYourCompoundingtotheNextLevel(PresentedbyPCCA) RoomE219-AB

8:15�–�9:15�a.m.� Business�Education�

• NCPALegalWinsandLeadingtheCharge onPBMPolicingintheStates RichardsonBallroomA

• PharmacyTrendsandLeveragingtheDisruption RichardsonBallroomB

• Front-EndProductOpportunities(Non-CE):PartI RichardsonBallroomC

9:30�–�11:30�a.m.� SECOND�GENERAL�SESSION(SponsoredbyPioneerRx) CrownBallroom

11:30�a.m.�–�12:30�p.m.� Product�Theaters • HelpingtoProtectAt-RiskandMinorityCommunities AgainstPneumococcalDisease(PresentedbyMerck) RoomE219-AB

11:30�a.m.�–�3:30�p.m. NCPA�Expo(BuffetLunchserved11:30a.m.–1:30p.m.) ExhibitHallA-B1

1:30–2:30p.m. NCPANominationsCommitteeMeeting RoomE212-CD

2:30–3:30p.m. NCPAResolutionsCommitteeMeeting RoomE212-CD

3:30�–�4:30�p.m.� Business�Education�

• Opioid-RelatedServices:Real-lifeStrategiesfor IncorporatingintoWorkflow RichardsonBallroomA

4:45�–�5:45�p.m.� Business�Education�

• EmergencyPreparedness:WhatYouNeedtoKnow andHopeYouNeverNeed RichardsonBallroomA

6–7p.m. PACReception WestinHotel–JPCharlotteRestaurant

7–9:30p.m. ThePitStopDinner&Party(allattendeesinvited) WestinHotel–GrandBallroomCD (SponsoredbyAmericanPharmacies,WSPC,andGerimed)

MO

ND

AY

, OC

TOBER 11



MO

ND

AY

, OC

TOBE

R 11


MONDAY, OCTOBER 11

7:30�–�8�a.m.�

Course Code

oTake5!

8:15�–�9:15�a.m.�

Course Code

oPharmacyTrendsandLeveragingtheDisruption

oNCPALegalWinsandLeadingtheChargeonPBMPolicingintheStates

3:30�–�4:30�p.m.�

Course Code

oOpioid-RelatedServices:Real-lifeStrategiesforIncorporatingintoWorkflow

4:45�–�5:45�p.m.�

Course Code

oEmergencyPreparedness:WhatYouNeedtoKnowandHopeYouNeverNeed






#NCPA2021 61


7:30 – 8 A.M.BUSINESS EDUCATION

TAKE 5!Richardson Ballroom A JoinusforourfinalroundofTake

5sharingatthisyear’sConvention.

Yourpeerswillhavefiveminutes

tosharesomethingthatisworking

wellforthem,andyouwillhaveten

minutestoaskquestionsaboutit.

There’splentyoftimeattheNCPA

2021AnnualConventionforfurther

one-on-onedialoguetofollowup

andlearnmorefromeachother. Pharmacist and Pharmacy Technician Learning Objectives:• List two innovations for community pharmacy

businesses.



7:30 – 9:15 A.M.BREAKFAST PROGRAM

TAKING YOUR COMPOUNDING TO THE NEXT LEVEL Presented by PCCAE219-AB Areyouconsideringaddingcom-

poundingtoyourpharmacy?Are

youlookingtogrowthecom-

poundingsegmentofyourcurrent

business?Ifso,joinPCCAforthis

morningbreakfastprogramand

discoverwhat’shappeningnow

incompoundingandwherecom-

poundingisheaded.Learnwhat

revenuesyoumaybeleavingonthe

tableandwhyprescribersareturn-

ingtocompoundingpharmacistsfor

newmedicationtreatmentoptions

fortheirpatients.Duringthissession

youwillalsohearhowindependent

pharmacyownershavecometo

relyonPCCAforsomuchmore

thanchemicalsandequipment.The

speakerswilldiscusshowyoucan

bemoreprofitable,howtotake

advantageofPCCA’sresources,and

howtoeasilyaccessformulas,mar-

ketingtools,andclinicalservices.

Speakers: Erin Michael, CPhT, MBA; Bryan Prescott, PharmD, MBA; Sara Hover, RPh, FAARM


NCPA LEGAL WINS AND LEADING THE CHARGE ON PBM POLICING IN THE STATES Richardson Ballroom A Morethan100billstargetingPBMs

havebeenintroducedacrossthe

countrythisyear,andnow,pressure

onPBMsismounting,withmore

andmorestatesaimingtoexpose

themiddlemen’ssecretivebusiness

practices.Statesarerecognizing

thatPBMshavebeenshapeshifting

andavoidinganyoversight,andthe

SupremeCourtdecisioninRutledge

v.PCMAremovedanyuncertainty

aboutastate’sauthoritytoregulate

PBMs.We’vepulledtogethertwo

stateexpertstoreviewwhatdoes

anddoesnotworkforregulating

PBMsandtheroleofkeyaccount-

abilitypartnerssuchasinsurance

commissionersinenforcingthe

law.You’llwalkawaywithasolid

understandingofthecurrentstate

PBMlandscapeandeasy-to-imple-

mentstepsforadvocatingforyour

business.

Speakers: Rob T. Smith, partner, Katten Muchin Rosenman LLP; Matt Walker, executive director, West Virginia Independent Pharmacy Association Pharmacist and Pharmacy Technician Learning Objectives:1. Discuss the impact of legal decisions on a

state’s ability to regulate PBMs, including the Supreme Court decision in Rutledge vs. PCMA and pending federal cases in North Dakota and Oklahoma.

2. Discuss PBM regulations for your state to adopt that have the farthest reach across health plans and the impact of the laws on pharmacy practice.

3. Describe the authority of your state’s respective department of insurance (or equivalent) over enforcing laws for ERISA plans and how you can hold them accountable.

ACPE UAN: 0207-0000-21-625-L03-P/T 1 contact hour (0.1 CEU) )



CONVENTION CENTER UNLESS OTHERWISE DESIGNATED.MONDAY, OCTOBER 11



PHARMACY TRENDS AND LEVERAGING THE DISRUPTIONRichardson Ballroom B Takeastepback,maybetwo,and

jointhissessionfora50,000-foot

viewoftheprescriptiondrugmar-

ketplace.IndustryexpertDougLong

ofIQVIAwillsharethetoptrends

toconsiderasyousetyourphar-

macy’svisionforthefuture.You’ll

learnwherethemarketisheaded

andwhatyoucandotonotbeleft

behind.

Speaker: Doug Long, vice president of industry relations, IQVIA Pharmacist and Pharmacy Technician Learning Objectives:1. Discuss trends in drug spending and

development. 2. Describe the impact of COVID and recent

mergers and acquisitions on outpatient prescriptions.

3. Identify opportunities for you to capitalize on trends in the changing market.




FRONT-END PRODUCT OPPORTUNITIES (NON-CE): PART IRichardson Ballroom C Hearaboutproductsthatcandiffer-

entiateyourpharmacy,meetcon-

sumerneeds,andprovideagross

marginworthyofyourinvestment.

Agreatwaytofindvendorsyouwill

wanttovisitontheExpofloor!

Speakers: Gabe Trahan, senior director of operations and marketing, NCPA

9:30 – 11:30 A.M.SECOND GENERAL SESSIONSponsored by PioneerRxCrown BallroomHighlightsoftheSecondGeneral

Sessionincludeastateofthe

associationaddressbyNCPACEO

B.DouglasHoeyandakeynote

addressfromBetsyAllen-Manning.


HELPING TO PROTECT AT-RISK AND MINORITY COMMUNITIES AGAINST PNEUMOCOCCAL DISEASE Presented by MerckRoom E219-AB• Improveunderstandingofsocial

determinantsofhealthandimpact

onU.S.adults.

• Recognizetheburdenofpneu-

mococcaldiseaseinminority

communities.

• Highlightstrategiestohelpreduce

pneumococcaldiseaseburden.

Speaker: Jonathan G. Marquess, PharmD, CDE, FAPhA, community pharmacy owner and president/CEO of The Institute for Wellness and Education

11:30 A.M. – 3:30 P.M.NCPA EXPOEXHIBIT HALL A-B1(Buffetlunchservedfrom

11:30a.m.–1:30p.m.)

1:30 – 2:30 P.M.NCPA NOMINATIONS COMMITTEE MEETINGRoom E212-CD

2:30 – 3:30 P.M.NCPA RESOLUTIONS COMMITTEE MEETINGRoom E212-CD

Doyouwant

toknowthe

No.1skillthat

determines

85percentof

yoursuccess

inlife?Ifyouranswerisyes,you

havetolistentowhatBetsy

Allen-Manninghastosayduring

herkeynoteaddressatthe

NCPA2021AnnualConvention.

FeaturedonFOX,CBS,NBC,

ABC,andTEDx,Betsyisthe

founderofMotivate YOU

Enterprises,andisabest-selling

author,withthreepublished

booksandtwomoreontheway.

She’saformermanagerof

five-starhotels,andwithher

expertiseinhumanbehavior,

Betsyhastrainedmorethan

7,500leadersandteamsfrom

smallbusinessestomulti-billion

dollarcorporations,suchas

Toshiba,BMW,SixFlags,and

theU.S.DepartmentofDefense.

BETSY ALLEN-MANNING

KEYNOTE SPEAKER

#NCPA2021 63


OPIOID-RELATED SERVICES: REAL-LIFE STRATEGIES FOR INCORPORATING INTO WORKFLOWRichardson Ballroom A Followingtheriseinunemployment

associatedwiththeCOVID-19pan-

demicandatumultuousemotional

climate,nowmorethaneverpa-

tientsareatriskfordevelopingopi-

oiddependencyorrelapsing.Hear

fromapharmacyownerthathas

takenpracticalyetnecessarysteps

tocombatabusewhendispensing

opioidprescriptionsandwalkaway

withbestpracticesforadapting

theseworkflowprocessesinyour

ownpharmacy.

Speaker: Joe Moose, PharmD, owner, Moose Pharmacies Pharmacist and Pharmacy Technician Learning Objectives:1. Review the standards of care for treating a

patient who is prescribed opioids. 2. Discuss tools and workflow innovations for

incorporating opioid enhanced services into your pharmacy’s workflow.

3. Review examples of patient interactions and documentation during an opioid encounter.




EMERGENCY PREPAREDNESS: WHAT YOU NEED TO KNOW AND HOPE YOU NEVER NEED Richardson Ballroom A Thelast18monthshavebeena

whirlwindforyourpharmacy,staff,

andcommunityasawhole.Your

communityhaspersevered,learning,

growing,andfightingtoovercome

someofthehardesttimesinrecent

history.Aswelooktowardsthe

future,wewilldiscusswhatyou

needtodonowtoprepareforthe

nextemergencyandhowyoucan

builduponlessonslearnedfromthe

COVID-19pandemic.

Speakers: CAPT Edward Stein, PharmD, MPH, DipACLM, United States Public Health Services Pharmacist and Pharmacy Technician Learning Objectives:1. Discuss the fundamental components of

emergency and pandemic preparedness. 2. Describe measures your staff can take today to

be prepared for the next emergency. 3. Discuss strategies implemented during the

COVID-19 pandemic that should be adopted for future emergency situations.



This program was created in collaboration with Auburn University and is supported by the Centers for Disease Control and Prevention of the U.S. Department of Health and Human Services as part of a financial assistance award totaling $119,847 with 100 percent funded by CDC/HHS. The contents are those of the author(s) and do not necessarily represent the official view of, nor an endorsement, by CDC/HHS, or the U.S. government.

6 – 7 P.M. PAC RECEPTION Westin Hotel – JP Charlotte Restaurant

7 – 9:30 P.M.THE PIT STOP DINNER & PARTY (ALL ATTENDEES INVITED) Sponsored by American Pharmacies,WSPC, and Gerimed Westin Hotel – Grand Ballroom CD


NCPA EXPO ON MONDAY – OCT. 11New niches, new profits, new ways of approaching a challenge - these short, interactive, non-CE presentations on the Expo floor will you give you the quick consult you’ve been looking for to elevate your business! Each session

is only 30 minutes, so you’ll have plenty of time to join and explore the Expo.

NOON – 12:30 P.M.THE BIG SWITCH: WHAT INTERCHANGEABLE BIOSIMILARS COULD MEAN FOR PHARMACIES AND PATIENTSArea ABiosimilars,biologicproductsthat

arehighlysimilartoalreadyFDA-

approvedreferencebiologics,are

poisedtocontinuebringingcost

savingstosomeofthemostcostly

andcriticaltreatmentoptionsfor

patientsacrossmultipletherapeutic

areas.TheU.S.biosimilarslandscape

hasevolvedsignificantlyoverthe

pastfewyears,andthisyearwill

provetobenodifferentasthefirst

retail,andinterchangeable,bio-

similarsareanticipatedtohitthe

market,startingwithinsulins.This

sessionwillprovideadeepdiveon

thebiosimilarsapprovalpathway,

keyregulatorytermsandimplica-

tionsforretailpharmacies,aswell

asvariousclinical,operational,

andfinancialconsiderationsfor

biosimilarutilization. Presented by Cardinal Health

12:30 – 1 P.M.POINT OF CARE TESTING IN COMMUNITY PHARMACY Area B Communitypharmacycanbeapri-

maryproviderofpointofcaretests

forStrep,Influenza,SARS(Covid19),

andLymeDisease.Withtheongoing

needforCovidtesting,community

pharmacyisuniquelypositionedto

providetesting,especiallywiththe

reductionofgovernmentsponsored

testsites.Italsoallowsthepharma-

cisttoincreasetheirclinicaloffer-

ingsaswellasprovideaprofitable

additiontopharmacypractice.Join

usforaninteractiveandinformative

sessiontolearnhowtomoveyour

pharmacyforwardtoprovidePoint

ofCareTesting. Presented by Quidel Corp.

1 – 1:30 P.M.Q&A WITH NCPA INNOVATION CENTER/CPESN COMMUNITY PHARMACY FELLOWS Area AGraduatesoftheinauguralNCPA

InnovationCenter/CPESNCommunity

PharmacyFellowshiphave

spearheadedprofitableprograms

thathavetransformedtheirpharmacy.

Learnabouttheircapstoneprojects,

theirfellowshipexperience,and

howyouorateammembercanget

enrolledinnextyear’sclass.

1:30 – 2 P.M. ADDING AN ONLINE SHOP TO YOUR WEBSITE Area B Intoday’sconvenience-driven

marketplace,offeringyourunique

andhard-to-findfront-endproducts

throughyourwebsitekeepsthesale

withyou.Gettipsonhowtosetup

anonlinepurchasingsystem,what

toavoid,andprofitpearls.

2 – 2:30 P.M. TIPS FOR “SELLING” HEALTH Area AYourpharmacyisatrustedsource

forhealthinformationforyour

patients.Whenyourecommend

pharmacyservicesorover-the-

counterproducts,you’rehelpingthe

patientandyourbusiness.Gettips

forsteppingoutofyourcomfort

zoneandsellhealth.

2:30 – 3 P.M. MEDICAL BILLINGArea B Thenuancesofmedicalbilling,

vaccinesandbeyondcanbedaunting.

Joinourspeakertolearntips,tricks

andbestpracticesofvaccinesand

medicalbillingplusaQ&A.

3 – 3:30 P.M. POINT-OF-CARE TESTING BASICS Area A COVID-19testingbroughtpoint-of-

caretothousandsofstores.What

othertestscanyouprovide,and

howcanyougetstarted?We’re

reviewingopportunitiestoexpand

yourpoint-of-careservice,testand

treat,andbestpractices.64

#NCPA2021 65

TUESDAY, OCTOBER 12


7:30�a.m.�–�3�p.m.� REGISTRATION GroundLevel–ConcourseA

8–9:30a.m. NCPAHouseofDelegates RichardsonBallroomB

9:30�a.m.�–�1�p.m. NCPA�Expo�Open(BuffetLunchserved11a.m.–1p.m.) ExhibitHallA-B1


• DisruptiveLeadership:CoachingYourTeaminthe NewEraofUncertainty RichardsonBallroomA


• TheFutureoftheFrontEnd RichardsonBallroomA

• The3AuditTriggersYouCan’tAffordtoMiss RichardsonBallroomB

1:15�–�6�p.m.� Specialty�Pharmacy�Summit:�DemystifyingSpecialty’s RoleinCommunityPharmacy(Non-CE) RoomE219-CD


• DemystifyingConcierge:ThePharmacistWillSeeYouNow RichardsonBallroomA

• PreceptingPearls: ToolsforBuildingaWin-WinRotationExperience RichardsonBallroomB


• FromVaccinationtoValuedCustomerRichardson RichardsonBallroomA

TUESD

AY

, OC

TOBER 12



TUES

DA

Y, O

CTO

BER

12 CONTINUING EDUCATION PROGRAMS

TUESDAY, OCTOBER 12

8�–�9:30�a.m.�

Course Code

o2021NCPAHouseofDelegates

1:15�–�2:15�p.m.�

Course Code

oThe3AuditTriggersYouCan’tAffordtoMiss

oTheFutureoftheFrontEnd

2:30�–�3:30�p.m.�

Course Code

oDemystifyingConcierge:ThePharmacistWillSeeYouNow

oPreceptingPearls:ToolsforBuildingaWin-WinRotationExperience

10:45�–�11:45�a.m.��

Course Code

oDisruptiveLeadership:CoachingYourTeamintheNewEraofUncertainty

3:45�–�4:45�p.m.�

Course Code

oFromVaccinationtoValuedCustomer






#NCPA2021 67


8 – 9:30 A.M.2021 NCPA HOUSE OF DELEGATESRichardson Ballroom B TheNCPAHouseofDelegates

isthepolicy-makingbodyofthe

association.Resolutionsonissues

relatedtoindependentcommunity

pharmacyarebroughtbefore

thedelegationforconsideration

duringthesession.Resolutions

thatareadoptedasofficialNCPA

policyserveasthefocalpointfor

theassociation’sadvocacyand

educationefforts.

Speakers: Brian Caswell, RPh, president, NCPA; Panel of NCPA steering committee chairs Pharmacist and Pharmacy Technician Learning Objectives:1. Discuss proposed policies and the potential

impact on community pharmacy. 2. Discuss viewpoints expressed in the final

ratification of priorities to become association policy.

3. Describe the direction identified for the association’s coming year.



9:30 A.M. – 1 P.M.NCPA EXPOEXHIBIT HALL A-B1(Buffetlunchservedfrom11

a.m.–1p.m.)


DISRUPTIVE LEADERSHIP: COACHING YOUR TEAM IN THE NEW ERA OF UNCERTAINTYRichardson Ballroom A Don’tmissthisuniqueconversation

aspharmacyownerandbusiness

coachTravisWolffteacheskey

teamengagementprinciplesand

interviewspharmacistsfromacross

thenationabouthowtheyapplied

thoseprinciplesthispastyear.You’ll

hearfrom:

• JenPalazzolo,ownerofFlatirons

FamilyPharmacy(Colorado),on

designinganemployeebonus

systemthatworks.

• TimMitchell,ownerofMitchell’s

Drug(Missouri),onhowhe

engagedhisteamacrossthree

differentlocationstoanovel

centralfillmodelcreatingsix

figuresincashflowinjustfour

months.

• AminaAbubakar,ownerofAvant

PharmacyandWellness(North

Carolina),onmanagementand

behavioralconceptstoempower

keyleaderstocreateaculture

thatdefendsitselfacrossyour

entireorganization.

Speakers: Travis Wolff, PharmD, BCACP, owner, Med-World Pharmacy and Apothecary Pharmacy; Jen Palazzolo, owner, Flatirons Family Pharmacy; Tim Mitchell, owner, Mitchell’s Drug; Amina Abubakar, owner, Avant Pharmacy and Wellness Pharmacist and Pharmacy Technician Learning Objectives:1. Discuss how to engage your entire team by

designing a bonus structure that incentivizes specific daily workflow actions and drives results.

2. Discuss new concepts on authentic leadership and how to apply them to your personal team dynamics no matter who you are or where you come from.

3. Apply strategies to empower key leaders to create a culture that defends itself across your entire organization.



CONVENTION CENTER UNLESS OTHERWISE DESIGNATED.TUESDAY, OCTOBER 12



THE 3 AUDIT TRIGGERS YOU CAN’T AFFORD TO MISSRichardson Ballroom B Relaxedrequirementsduringthe

COVID-19pandemicmadeitsafer

foryouandyourpatients,butit

alsobroughtnewauditrisksyou

andyourteammustrecognizeand

actupon.Onesimplemistakeor

omissioncancostyouthousands.

Fromtheorderentrytechnicianto

thepharmacymanager,everyone

hasaroletoplayinprotectingyour

bottomline.Getagloballookatthe

mostcommonaudittriggersanda

tacticalapproachtohowtoaddress

andpreventeachtriggerinyour

pharmacy’sworkflow.

Speaker: Trent Thiede, PharmD, MBA, president, PAAS National Pharmacist Learning Objectives:1. Discuss COVID-19 impact on audits, including

administration and off-label treatments. 2. Learn the importance of acquiring drugs (and

diabetic testing supplies) from appropriate sources.

3. Develop operational strategies and policies to reduce audit risk and recoupments.

Pharmacy Technician Learning Objectives:1. Identify common pitfalls with prescription

requirements. 2. Learn common audit discrepancies. 3. Develop strategies to manage plan limits

(rejections) appropriately.




THE FUTURE OF THE FRONT ENDRichardson Ballroom A It’s�time�for�a�new�front�end.

Yourservices,yourstaff,andyour

uniqueproductofferingsmake

youstandoutfromyourbig-box

competitors.It’stimethefront

endofyourpharmacyshowcased

yourstrengths.Withafocuson

pharmacist-ledclinicalservices,

NCPAfront-endspecialistGabe

Trahantakesafreshlookatthe

idealcommunitypharmacyfront

end.Walkawayfromthisprogram

withinnovativewaystoutilize

fixturesandsignagetopromote

yourvaluableservices.Explore

thebenefitsoffeaturinghardto

find,highprofit,premium-lineOTC

products.Plus,findouthowto

makespaceforadedicatedpatient

counselingroominyourexisting

floorplan(anddoitonabudget).

Speaker: Gabe Trahan, senior director of operations and marketing, NCPA

Pharmacist and Pharmacy Technician Learning Objectives:1. Discuss signage and cross-merchandising

opportunities for connecting patients with pharmacy services.

2. List unique product categories you should consider to meet specific patient needs.

3. Review the steps needed for setting up a patient counseling room in an existing floor plan.



2:30 – 3:30 P.M. BUSINESS EDUCATION

DEMYSTIFYING CONCIERGE: THE PHARMACIST WILL SEE YOU NOWRichardson Ballroom A Personalized,recurringcash

revenuemodelsareonewayto

diversifyyourprofitsandoffset

lossesfromthePBMmodel.In

thewakeofCOVID,pharmacy

ownerJoshRimanyexpanded

hishealthstrategyappointment-

basedbusinesstoahighvalue,

personalizedmembership-based

program.Hefocusesoncognitive

care,mealplanning,supplements,

andcompoundingtocreatea

healthplanforeachofhisenrolled

patients.Takingasimpleapproach

tocare,Joshisheretoexplainthe

pillarsofhisapproachandhowyou

canimplementasimilarprogramin

yourbusiness.

Speaker: Josh Rimany, RPh, FACA, owner, Dilworth Drug and Wellness Center

Pharmacist and Pharmacy Technician Learning Objectives:1. Discuss the framework for a membership-based

model of care for your pharmacy. 2. Discuss simple and effective value-added

services to personalize a patient’s health and wellness experience.

3. Discuss and establish a process for incorporating various cash-based models of care directly into existing pharmacy workflow.

4. Discuss the value of the group-based model of care to allow for scalable growth, improved patient outcomes, and sustainability for long-term success.



#NCPA2021 69

1:15 p.m. Current and Emerging Trends in Specialty Pharmacy (Keynote)Speaker: Doug Long, vice president, industry relations, IQVIA

1:45 p.m. Stepping into Specialty Pharmacy: Entry Level Specialty Lite Without AccreditationSpeaker: Mark Ey, RPh, vice president of operations, Care Pharmacies

2:15 p.m. Working Directly with Manufacturers Speaker: Jeremy Schafer PharmD, MBA, head of U.S. payer value strategy, UCB, Inc.

2:45 p.m. Break

3 p.m. Engaging Payers for Network Access Speaker: Speaker(s) TBD Speaker(s) TBD Speaker(s) TBD Speaker(s) TBD

3:30 p.m. Utilizing Technology Solutions Speaker: Karen Silverblatt, RPh, vice president of business development, InovalonD

DEMYSTIFYING SPECIALTY’S ROLE IN COMMUNITY PHARMACY (NON-CE)Room E219-CD Specialtypharmaceuticalsare

oneofthefastestgrowing

classesofmedications.With

specialtymedicationspredicted

tomakeupnearly60percent

oftotaldrugspendby2025,

thereistremendousopportunity

forcommunitypharmacy

tograbasliceofthatpie.

However,itseemslikemany

ownerscringeattheprospect

SPECIALTY PHARMACY SUMMIT

1:15 – 6:00 P.M.

ofaddingspecialtypharmacyasa

componentoftheirbusiness,citing

escalatinginventorycosts,onerous

accreditationrequirements,network

accessconstraintsanduncertainty

aroundreimbursement.Thissummit

wasdevelopedtodemystifythose

concernsandprovidestep-by-step

approachestoenteringthespecialty

spacewithoutfeelinglikeyouare

gettinginoveryourhead.

Discussion topics:

• Currentandemergingtrendsin

specialtypharmacy.

• Thedifferencebetween

specialtypharmacyfrom

specialtylite.

• Strategiesforofferingspecialty

pharmacyserviceswithoutthe

needforaccreditation.

• Approachesfordeveloping

successfulrelationshipswith

manufacturers,providers,and

payers.

• Availabletechnologysolutions

thathelpmanagepatient

monitoring,documentation,

andreportingrequirements.

4 p.m. Independent Specialty Pharmacy: Real Life Success Story Speaker: Chris Antypas, PharmD, president and chief operating officer, Asti’s South Hills Pharmacy

4:30 p.m. Q&A Panel Speaker: Previous session speakers

5 p.m. Networking ReceptionRoom E218

THIS SUMMIT IS SUPPORTED BY IN-OVALON

THIS SUMMIT IS SUPPORTED BY INOVALON



PRECEPTING PEARLS: TOOLS FOR BUILDING A WIN-WIN ROTATION EXPERIENCERichardson Ballroom B Studentpharmacistengagement

hasbeenacommondenominator

forhigh-performingpharmacies.

Providingresourcesspecificto

yourpharmacyandstandardizing

somerotationexperiencescanhelp

supportandengagestudentswhile

minimizingonboardingtime.Our

presenteruseseasy-to-followtools

andresourcestohelpstudents

grow,engageinworkflow,andmeet

practicegoalsofthepharmacy.Join

usaswediscusscraftingarotation

experiencetailoredtoyoursituation,

whichwillpaydividendsforboth

youandthestudentpharmacists

youwelcomeintoyourpractice.

Speaker: Shantel Houston, PharmD, associate director of education and committee structure, NCPA Pharmacist and Pharmacy Technician Learning Objectives:1. List tools and resources to provide to incoming

student pharmacists. 2. Discuss strategies for engaging in new

pharmacy services without adding additional staff.

3. Discuss how to incorporate students into the existing pharmacy workflow.

ACPE UAN: 0207-0000-21-633-L04-P/T 1 contact hours (0.1 CEUs)



FROM VACCINATION TO VALUED CUSTOMER Richardson Ballroom A ACOVID-19vaccineclinicmaybe

manypatients’firstexperiencewith

yourpharmacy.Areyoumaking

themostofvaccineclinics?Mayank

Amin,thesupermanpharmacist,

does.Withamixofcommunity

collaboration,intentionalmarketing,

creativity,andawholelotof

dedication,Dr.Mak(asheisknown

bymany)hasgarnerednational

attentionforhislargescaleyet

individualizedvaccinationclinics.

He’sheretoshowyouhowto

convertone-timevaccinations

intolong-termcustomers.Plus,

getpearlsforoperationalizingand

executingclinicsinyourcommunity

thatwillbenefityouduringnon-

pandemictimes.

Speaker: Mayank Amin (Dr. Mak), PharmD, owner, Skippack Pharmacy Pharmacist and Pharmacy Technician Learning Objectives:1. Discuss ways to garner media attention and

identify community partners. 2. Review branding opportunities for showcasing

your pharmacy’s value. 3. Discuss best practices for setting up, managing,

and executing a large-scale vaccination clinic.



#NCPA2021 71

NCPA EXPO ON TUESDAY – OCT. 12New niches, new profits, new ways of approaching a challenge - these short, interactive, non-CE presentations on the Expo floor will you give you the quick consult you’ve been looking for to elevate your business! Each session

is only 30 minutes, so you’ll have plenty of time to join and explore the Expo.

10:30 – 11 A.M. FRONT-END PRODUCT OPPOR-TUNITIES: PART II Area AToday’syourlastopportunityto

makethemostoftheExpofloor,

andyoudon’twanttomissouton

newproductsthatcandifferentiate

yourpharmacy,meetconsumer

needs,andprovideagrossmargin

worthyofyourinvestment.Get

greattipsonhowtonegotiateand

beanevenbetterbuyer!Continuing

theconversationfromMonday

morning’sprogram,Gabeishereto

help.You’llwalkawaywithagame

plantomaximizeyourremaining

fewhoursinthehall.

11 – 11:30 A.M. DIABETES PREVENTION PROGRAM STARTUPS AND SUCCESSES Area BNCPApartneredwiththeCDC

overthepastyeartoimplement

thepharmacystaff-ledNational

DiabetesPreventionProgramin

severalindependentpharmacies

nationwide.Joinourspeakersto

learnmoreabouttheprogramand

howtogetinvolved.

12:30 – 1 P.M. COLLABORATIVE PRACTICE AGREEMENTS: START THE CONVERSATION Area B Getthenutsandboltsofsettingup

acollaborativepracticeagreement,

keyconsiderations,and

opportunities.


EXHIBIT�HALL�HOURS

SUNDAY,�OCT.�10 |12:30–4p.m.

3–4p.m.ReceptioninExhibitHall

MONDAY,�OCT.�11 |11:30a.m.–3:30p.m.

11:30a.m.–1:30p.m.BuffetLunch

TUESDAY,�OCT.�12 |9:30a.m.–1p.m.

11a.m.–1p.m.BuffetLunch

FLOOR PLANEXPO

1000

10021003

1009

1017

1022 1023

1024 1025

1026 1027

1028 1029

10341035

1041

1105

1107

11081109

1117

1122

11251126

1128

1135

1137

1204 1205

12061207

1208

1217

1225

1227

12341235

1236

1304 1305

1306 1307

13081309

1317

1324 1325

1326 1327

1329

1335

1337

14031404

1406

14081411

1417

1419

1421

1424 1425

1426 1427

1428 1429

1434 1435

1441

1501

1503

1507

1510

1516 1517

1518

1520 1521

1524

1534 1535

1600 1601

1602 1603

1605

1609

1611

1616 1617

1634 1635

1700 1701

1702 1703

1704 1705

17081709

1716 1717

1719

1721

1725

1727

1734

1800 1801

1802 1803

1804 1805

1807

1809

18161817

1819

1820 1821

1824

1826

1828

1908

1935

601

603

607

609

616 617

621

623

625

627

629

635

700 701

702 703

704 705

706

707

709

711

716

717

718

719

720

721

722

723

724

725

726

727

728

729

734 735

800

801802

804

806

808809

816 817

818 819

820 821

822

824

825826

828

834

901

903

907908

916917

918

920

923

927

929

934

935

STAIR#20

STAIR#19

STAIR#18

STAIR#17

STAIR#16

HSKPGMENWOMEN

OFFICEMEN

WOMENHOUSERECEIVING

SECURESTORAGE

STAIR#14CENT ELEC

WALL

STOR

OFFICE

ELEC STORSHOW

STAIR#13

CONCESSIONS

MENWOMEN

TEMPEMPLENTRY

OFFICE

STAIR#8

STAIR#7

STAIR#6

STAIR#5

ALCOVE

WALL

PUBLIC

ELEV #8

PHONE PHONEOFFICE

SHOWOFFICE

CONCESSIONCONCESSION

MENWOMEN

HALL

FOOD DOCK

LOBBY A/B

ALCOVE

ELEVLOBBY

HALL

ELEV #9

ALCOVE

LOBBY

PAINTPLUMBINGELECTRICAL

CARPENTRY

COMPACTOR

HOUSEDOCK

HOISTWAY#7

STAIR#15STAIR

#12

STAIR#9

OFFICE

#2 #1

CANWASH

STONEWALL STREET

HSKPGCENTRAL

SUPPLY

FREIGHTELEVATORS

OFFICE

SHOPOFFICE

STORAGESTORAGE

SHOP STORAGE STORAGE

STORAGE

STORAGE

STORAGEEQUIPMENT

EQUIPMENT

EQUIPMENT

EQUIPMENTSTORAGE

EQUIPMENTSTORAGE

EQUIPMENTSTORAGE

EQUIPMENTSTORAGE

EQUIPMENTSTORAGE

ELECTRICALSTORAGE

STORAGEESCALATOR

ESCALATORESCALATOR

STORAGE

STORAGE

ELEV #2

FUTURE

PHONE OFFICE

FREIGHTELEVATORS ELEVATOR

STORAGE

#3&4 #5&6

STORAGE

BR

EVA

RD

STREET SHOW

OFFICE

PHONES PHONESPUBLIC

CO

LLEGE STR

EET

FIRSTAID

RAMPDOWN

EQUIPMENTMOVABLE

ELECTRICAL ROOMRA

MP

RESTR

ICTED

TIME O

F USE

MOVABLE

ICE

1GATE GATE

2GATE

3

GATE45

GATE6GATE

7

EXITEXIT

ENTRANCE

FE

FE

FE FE FE

FEFE

FEFH

FH

FH

CEILIN

G O

VER

HA

NG

20'-0" AFF

12'-0" AFF

OVERHANG

ALCOVE CEILING16'-0" AFF ALCOVE CEILING

16'-0" AFFALCOVE CEILING

16'-0" AFF

23'-0" AFF

RESIDENCY�SHOWCASE

Back�of�Exhibit�Hall�

SUNDAY, OCT. 10 |12:45–2:45p.m.

POSTER�SYMPOSIUM

Back�of�Exhibit�Hall�–�behind�row�1435

SUNDAY, OCT. 10 |2:15–3:45p.m.

ENTRANCE

FR

ON

T-E

ND

�ME

RC

HA

ND

ISIN

G

FOODCOURT

FOODCOURT

RELAXATION�STATION

AREA A

#NCPA2021 73

EXHIBITO

R INFO

RMA

TION

1000

10021003

1009

1017

1022 1023

1024 1025

1026 1027

1028 1029

10341035

1041

1105

1107

11081109

1117

1122

11251126

1128

1135

1137

1204 1205

12061207

1208

1217

1225

1227

12341235

1236

1304 1305

1306 1307

13081309

1317

1324 1325

1326 1327

1329

1335

1337

14031404

1406

14081411

1417

1419

1421

1424 1425

1426 1427

1428 1429

1434 1435

1441

1501

1503

1507

1510

1516 1517

1518

1520 1521

1524

1534 1535

1600 1601

1602 1603

1605

1609

1611

1616 1617

1634 1635

1700 1701

1702 1703

1704 1705

17081709

1716 1717

1719

1721

1725

1727

1734

1800 1801

1802 1803

1804 1805

1807

1809

18161817

1819

1820 1821

1824

1826

1828

1908

1935

601

603

607

609

616 617

621

623

625

627

629

635

700 701

702 703

704 705

706

707

709

711

716

717

718

719

720

721

722

723

724

725

726

727

728

729

734 735

800

801802

804

806

808809

816 817

818 819

820 821

822

824

825826

828

834

901

903

907908

916917

918

920

923

927

929

934

935

STAIR#20

STAIR#19

STAIR#18

STAIR#17

STAIR#16

HSKPGMENWOMEN

OFFICEMEN

WOMENHOUSERECEIVING

SECURESTORAGE

STAIR#14CENT ELEC

WALL

STOR

OFFICE

ELEC STORSHOW

STAIR#13

CONCESSIONS

MENWOMEN

TEMPEMPLENTRY

OFFICE

STAIR#8

STAIR#7

STAIR#6

STAIR#5

ALCOVE

WALL

PUBLIC

ELEV #8

PHONE PHONEOFFICE

SHOWOFFICE

CONCESSIONCONCESSION

MENWOMEN

HALL

FOOD DOCK

LOBBY A/B

ALCOVE

ELEVLOBBY

HALL

ELEV #9

ALCOVE

LOBBY

PAINTPLUMBINGELECTRICAL

CARPENTRY

COMPACTOR

HOUSEDOCK

HOISTWAY#7

STAIR#15STAIR

#12

STAIR#9

OFFICE

#2 #1

CANWASH

STONEWALL STREET

HSKPGCENTRAL

SUPPLY

FREIGHTELEVATORS

OFFICE

SHOPOFFICE

STORAGESTORAGE

SHOP STORAGE STORAGE

STORAGE

STORAGE

STORAGEEQUIPMENT

EQUIPMENT

EQUIPMENT

EQUIPMENTSTORAGE

EQUIPMENTSTORAGE

EQUIPMENTSTORAGE

EQUIPMENTSTORAGE

EQUIPMENTSTORAGE

ELECTRICALSTORAGE

STORAGEESCALATOR

ESCALATORESCALATOR

STORAGE

STORAGE

ELEV #2

FUTURE

PHONE OFFICE

FREIGHTELEVATORS ELEVATOR

STORAGE

#3&4 #5&6

STORAGE

BR

EVA

RD

STREET SHOW

OFFICE

PHONES PHONESPUBLIC

CO

LLEGE STR

EET

FIRSTAID

RAMPDOWN

EQUIPMENTMOVABLE

ELECTRICAL ROOMRA

MP

RESTR

ICTED

TIME O

F USE

MOVABLE

ICE

1GATE GATE

2GATE

3

GATE45

GATE6GATE

7

EXITEXIT

ENTRANCE

FE

FE

FE FE FE

FEFE

FEFH

FH

FH

CEILIN

G O

VER

HA

NG

20'-0" AFF

12'-0" AFF

OVERHANG

ALCOVE CEILING16'-0" AFF ALCOVE CEILING

16'-0" AFFALCOVE CEILING

16'-0" AFF

23'-0" AFF

QUICK�CONSULTS�LIVE!

Left�and�right�sides�of�Exhibit�Hall�

SUNDAY, OCT. 10 |1:00–3:00p.m.

MONDAY, OCT. 11 |Noon–3:30p.m.

TUESDAY, OCT. 12 |10:30a.m.–1:00p.m.

Newniches,newprofits,newwaysofapproachingachallenge-theseshort,

interactive,non-CEpresentationsontheExpofloorwillyougiveyouthequick

consultyou’vebeenlookingfortoelevateyourbusiness!Eachsessionisonly30

minutes,soyou’llhaveplentyoftimetojoinandexploretheExpo.

ENTRANCE

NCPA�POSTER�SYMPOSIUM

NCPA�PAVILION

RESIDENCYSHOWCASE

FOODCOURT

FOODCOURT

FOODCOURT

AREA B


*AAPA .......................................1424Kelli�Sneed

478-447-7265�

[email protected]�

www.aaparx.com

AAPAisthenation’sfastest

growinggrouppurchasing

organization,builtbypharmacists

topowerandadvocateforyour

independentpharmacy.

ACCESSDX LABORATORY ...... 935 Becky�Means��

281-627-1014

[email protected]

www.accessdxlab.com

AccessDxLaboratoryspecializes

inmoleculardiagnostics,evidence-

basedpersonalizedmedicine,and

healthcaretechnologysolutions.

ADVASUR ................................ 1426 James�Shaver��

352-801-1556

[email protected]

www.advasur.com

Advasurprovidesdispenserswith

acomprehensivesuiteofDrug

SupplyChainSecurityAct(DSCSA)

services.

AFAXYS PHARMA .................... 822 Victoria�Jones��

843-697-1325�


www.afaxyspharma.com

Weofferaffordableandstable

pricingonabroadrangeof

contraceptivestomeettheneeds

ofnearlyeverypatient.

*ALIGNRX ..................................1025Katie�Geisler�

602-343-6927

[email protected]

www.areterx.com

Foundedin2021,AlignRx,LLCis

focusedonpromotingthesuccess

ofcommunitypharmaciesthrough

acomprehensiveportfolioofbest-

in-classsolutionsforenhanced

reimbursement.Asanindependent,

wholesaler-neutralPSAO,AlignRx

isuniquelypositionedtohelp

communitypharmaciesmaximize

revenueopportunitiestoachieve

long-termprosperityandrelevance

ascriticalplayersinhealthcare.

ALLIANCE FOR PATIENT MEDICATION SAFETY PSO (APMS PSO) .............................1828 Tara�Modisett�and�Wendy�Hearn��

804-357-1506�



www.medicationsafety.org

Whatyoudon’tknowcanhurtyou.

PharmacyQualityCommitment+is

aninteractiveCQI/QAprogramthat

helpsyouidentify,report,andan-

alyzequality-relatedpatientsafety

eventsinordertouncoverhidden

safetyrisksinyourworkflow.

ALTIUM HEALTHCARE ............. 1611Phyllis�Holcomb�

931-738-2174�

[email protected]

www.altiumhealthcare.com

U.S.basedAltiumHealthcare

manufacturesvials,caps,andlabels.

Wehavetheinnovation,size,and

presencetoserveyourprescription

packagingneeds.

*AMERICAN ASSOCIATED PHARMACIES (AAP) ................1022 Wayne�Boese�

877-797-9227


www.rxaap.com�

AAPisanindependentlyowned

cooperativeofindependent

pharmacies,providingadvocacy,

toolsandresourcesnecessaryfor

memberstoimproveprofitability

andpatientcare.

EXH

IBIT

OR

INFO

RMA

TIO

NAS�OF�9/13/2021

* �DENOTES NCPA CORPORATE MEMBER

CHECK�WWW.NCPA.ORG/CONVENTION�FOR�THE�MOST�UP-TO-DATE�

EXHIBITOR�INFORMATION,�SCHEDULES,�AND�MORE.�EXPO LISTINGSCOMPREHENSIVE

#NCPA2021 75

AMERICAN COLLEGE OF APOTHECARIES/AMERICAN COLLEGE OF VETERINARY PHARMACISTS ......................... 1024 Terry�Bondurant�

901-383-8119

[email protected]

www.acainfo.org�

TheAmericanCollegeof

Apothecariesisdedicatedto

advancingtheentrepenurialspiritof

independentpharmacyprofession-

alsthrougheducation,innovation,

mentoring,fellowshipandtraining.

*AMERICAN PHARMACIES. .....1329Austin�Zook�

210-289-3964

[email protected]

www.aprx.org

AmericanPharmaciesisamem-

ber-ownedpharmacyco-opthat

existstodefendandenhancethe

businessmodelofindependent

retailpharmacy.

*AMERICAN PHARMACY COOPERATIVE INC. ...................617Mark�Million�

931-797-1836

[email protected]

www.apcinet.com

AmericanPharmacyCooperative

Inc.isagrouppurchasingorganiza-

tionestablishedtoprotectandpro-

motetheinterestsofindependent

pharmacistsbyofferingexceptional

servicesandprograms.

*ANDA, INC. ............................. 1003Paulina�Rugg

954-217-4398

[email protected]

www.andanet.com

Andaprovidesreliabledistribution

solutionsforBrands,Generics,

Vaccines,MedicalSupplies,

PetMeds,OTCs,andmore,along

withnext-daydelivery,extended

orderinghoursandlowminimums.

ANODYNE ..................................828Billy�Kanter

844-637-4637

[email protected]

www.anodyneshoes.com�

Industryleadingdiabetesshoesand

inserts.

AQUA SOL RX LIQUID STRUCTURE CBD ......................1716Harry�Lattanzio

866-478-1772

[email protected]

www.aquasolrx.com

TheFutureofCBDisHere!A

clinicallytested,revolutionary

CBDsoftgelmadewithapatented

technology(currentlyundergoing

FDAclinicaltrials)thatallowsfor

10xgreaterabsorptionthanother

CBDproductswithalowercostper

effectivedose.That’sright,nomore

messyoils!JustCBDwithsuperior

absorptionandconsistentdosing

that’sonlysoldinindependent

pharmacies.Cometobooth1716to

findoutmoreabouttheAquaSolRx

LiquidStructuredifference!

ATRIUM24 ................................. 1335Nicolette�Mathey��

877-796-9637

[email protected]

www.atrium24.net

ATRIUM24providesstrategic

businessconsulting.Ourproprietary

DataShareprogramguidesour

pharmacies’dispensingand

marketinginiativies,andpremiere

membersenjoycustombranded

prescribermaterials.

*AUBURN PHARMACEUTICAL ................... 1821 Lisa�Rossi�

800-222-5609

[email protected]

www.auburngenerics.com

AuburnPharmaceuticalisafamily

ownedgenericwholesaler.We’ve

beensellingfulllinegenericsand

areaproudmemberoftheNCPA

since1993.Auburnsupports

IndependentPharmacybystrength-

eningthegenericsupplychain

meetingallDSCSArequirements.

Joinover3000pharmaciesand

“EnjoytheDifference”withAuburn!

*AXE RX .................................... 1520Al�Branca�

856-304-4874

[email protected]

www.axeprime.com

HelpingIndependentPharmacies

growthroughNOCOST,custom

LoyaltyPrograms.Wearmpartners

withthetoolstoattractandretain

patients,standardizepricingto

remaincompliantandeliminate

thoseannoyingdiscountcoupons.

CONTINUED ON PAGE 76


BENCHMARK CBD ....................609 Mark�Bontempo�

908-399-9863

[email protected]

www.benchmarkcbd.com

USDAOrganicCBDLipidBonded

OilNeverseenbefore.100%Solvent

FreeNoCheimicalsorCo2.All

NaturalHIghestPotencyIndustry

Wide.

*BESTRX PHARMACY SOFTWARE ...............................1309Stephen�Barnes

630-893-9210

[email protected]

www.bestrx.com

BestRxPharmacySoftwareis

relentlesslycommittedtothe

successofindependentcommunity

pharmacies.Wearenotjusta

pharmacysoftwaresolution;we’re

acommunitypartner.

*BETTERRX ............................... 1524James�Jarman�

855-590-2100

[email protected]

www.betterrx.com

BetterRXisthefirstConnected

MedicationManagementplatform

thatconnectsLTCprovidersand

pharmacieswithreal-timetoolsto

order,approve,fill,anddeliver

medications.

BIOSRX, INC. .............................809Moses�Perez�

916-850-0132

[email protected]

www.biosrx.com

BiosRxdevelopscompounding

technologiesimprovingpatientcare.

Takeyourcompoundingtothenext

level.Ticker,Tickermini,andGen-

tleDoseapplicatorssimplifydosing

andimprovepatientadherence.

BIO SWISS LLC. ......................... 720 Greg�Murphy�

801-656-5897

[email protected]

www.bioswiss.us

BioSwissprovidespremiumSwiss

qualityBetaGluconthatenhances

naturalimmunesystemfunction.

BLUEBONNET NUTRITION CORP. ................... 1411Steve�Smott

224-766-3047

[email protected]

www.bluebonnetnutrition.com

BluebonnetNutritionisaleading

supplementmanufacturerdelivering

award-winning,premiumdietary

supplementsforeveryage,gender,

lifestageandlifestyle,soldexclu-

sivelytoindependentpharmacies

andhealthfoodstores.

BONITA PHARMACEUTICALS ................1510Charles�Patel�

734-729-7200

[email protected]

www.bonitapharma.com

Buildyourcashbusinessand

genericportfolio!StopbyBonita

Pharmaceutical’sboothand

understandwhatkindofdifference

a“Secondarywholesalerthat

listens”canmake.

BREEDWISE PET PROVISIONS ... 718Kendrick�Smith�

423-312-6602

[email protected]

www.breedwise.com

Jointhepetpharmacyprovision

networkrevolution!

CAIRE DIAGNOSTICS ............... 728Chili�Hill�

817-832-9468

[email protected]

www.fenomasthma.com

CAIREDiagnosticscanenhance

yourasthmawellnessprograms

throughbettermonitoringand

control.FenomProprovides

meaningfulinsightsinapharmacy-

friendlypackage.

CALMOSEPTINE, INC. .............1503Kim�Saeng

714-840-3405

[email protected]

www.calmoseptine.com

CalmoseptineOintmentisa

multi-purposemoisturebarrier

thatprotectsandhelpshealskin

irritations.Calmoseptinetemporar-

ilyrelievesdiscomfortanditching.

Freesamplesatourbooth!

#NCPA2021 77

CAM COMMERCE .....................804Kevin�Pangilinan

201-889-8809

[email protected]

www.celerant.com

RetailSTARxisacompleteretail

softwaresolutionforpharmacy

retailersanddrugstores.

CAPITAL WHOLESALE DRUG CO. ................................. 734Peter�Behrent

614-432-4611

[email protected]

www.capital-drug.com

Attendeesareinvitedtomeet

withrepresentativesfromthis

organizationtodiscussitsproducts

andservices.

*CARDINAL HEALTH ................ 917Brad�Copeland�

614-533-3923


www.cardinalhealth.com

Wehelpsolvethemostpressing

challengesfacingpharmacies

today.Fueledbyourdetermination,

flexibilityandpatient-centricfocus,

weareinpursuitofevenbetter.

*CAREPOINT, INC. .................. 1027David�Dixon�

843-853-6999

[email protected]

www.carepoint.com

Forover25years,CarePoint’s

GuardianRxsoftwaresystemshave

beenhelpingpharmaciesmanage

theirbusinesswithsolutionsthat

simplifyandautomateworkflow;

enhancepatientcare;increase

profitability;andimprovepatient

safetyandoutcomes.

CARESMART, LLC ...................1802 Collin�Schutte�

502-709-7544

cshutte@�

� mainpointepharmaceuticals.com

www.mainpointepharmaceuticals.com

CareSmart,LLCdevelopedtheGPS

PharmacySystemtopositionthe

Retail,ComboandLTCPharmacy

foroperationalsuccessusing

intelligent,efficientprocessingand

communicationssolutions.

CELESTE STEIN DESIGNS INC. .. 723Dori�Golan�

409-763-1009

[email protected]

www.celestestein.com

U.S.-manufacturerofmedicalknee

supports,compressionanddiabetic

socks.Printsandsolidsarefashion-

ableandsupportive.

*CENTOR ....................................819 Evan�Arnold

567-336-8972

[email protected]

www.centorrx.com

Centoristheworld’slargest

supplierofregulatorycompliant

prescriptioncontainersfor

medicationdispensing.

*CIPLA USA INC. .......................1421 Rheayanna�Dunahm�

609-234-8144

[email protected]

www.ciplausa.com

Aglobalpharmaceuticalcompany

whosetoppriorityisensuringno

patientshallbedeniedaccessto

highqualityandaffordablemedica-

tionandsupport.CiplaUSAInc.,the

U.S.subsidiaryofCiplaLimited,is

basedinWarren,N.J.Ourportfolio

includesover1,500productswith

50+dosageformsacrosswide

rangeoftherapeuticcategories.

CLIP HEALTH ............................ 629 David�Schmidt��

925-787-1841

[email protected]

www.luminostics.com

ClipHealthisasmartphonebased

rapidantigentestanddiagnostics

platformforPOCtesting.

CROCUS MEDICAL ................. 1609 John�Webster��

204-453-6247

[email protected]

www.crocusmed.com

CrocusMedicalofferspharmacy

automationsolutionsforbothretail

andlong-termcaredispensaries.

EverythingfromPillCounters,

AutomatedMultidosePackagers

forbothpouchandblisterformats,

MedicationcartsandPillCrushers,

weareheretohelpreduceyour

timeandcostswhendispensing.



*CPESN USA ................................ 1521 Jay�Williams��

855-333-9728

[email protected]

www.cpesn.com

CPESNUSAisaclinicallyintegrated

networkoflocalpharmacies

engaginghealthplansandpayersto

providepharmacyservices.These

relationshipsprovidenewrevenue

opportunitiesforpharmacies,and

resultinimprovedoutcomesand

decreasedcostsfortheplan

sponsor.

DAKOTA BIOTECH .................. 1236 Brent�Ballard�

941-321-3316

[email protected]

www.dakotabiotech.com

DakotaBiotech’smission:Improve

humanmicrobiomehealth.

LiveP.S.advancesskinhealthbyre-

storingtheskinmicrobiomethrough

thetransformativepoweroftopical

liveprobiotics.

DARBY FARMS WELLNESS ........ 719 Jeni�Dover

770-597-6001

[email protected]

www.darbyfarmswellness.com

DarbyFarmsWellness,provides

high-qualitynaturalproductswith

40%profitmargin!Knownfortheir

superiorimmuneandrespiratory

productsmadewithorganicand

wildcraftedingredients.

*DATARITHM LLC .....................1516 Jennifer�Wilcox��

315-233-4024

[email protected]

www.datarithm.co

Datarithm,cloudinventory

managementsoftwarethat;

streamlinestasks,reducessurplus

stock,improvesprofits,cashflow

andTurns.Datarithmprovides

essentialtoolsforoptimizingRX

inventory.

DELANEY ASSOCIATES LLC .... 929 Joseph�Delaney��

518-330-5296

[email protected]

FirstClassReturnsbyDelaney

Associates,LLCisapioneerinPhar-

maceuticalreversedistribution.With

over30yearsinthepharmaceutical

industry,includingNationalSales

forthemanufacturerandwork-

ingthroughindustrytradeclasses

thatincluderetail,wholesale,chain

andhospitalmarkets,wehavethe

expertiseyoudemand.Theprofes-

sionalstaffatFirstClassReturns

specializesinprocessingpharmacies

throughouttheUnitedStates.

DIETARY RX, LLC. ....................... 1725Eric�Olson��

801-558-5852


DietaryRx,yourcash-paydietary

supplementsolution,supportsboth

lifestyleanddiseasestateneeds.

Ourproductsarebackedbyde-

cadesofresearchandthehighest

qualityingredients.

*DIGITAL PHARMACIST ..........1434 Maria�Kassam�

626-804-5206

[email protected]

www.digitalpharmacist.com

DigitalPharmacistofferspharmacies

acomprehensivedigitalengage-

mentplatformandexpertadviceto

helpyoutransformyourbusiness

andfocusonqualitypatientcare.

DOCKSIDE PARTNERS ............1204 Tracey�Levine�

502-239-3010

[email protected]

DocksidePartnersprovides

pharmacieswithalargeselection

ofthemostpopulargenericand

brandedpharmaceuticalsat

competitiveprices.

DOCTOR MULTIMEDIA ...........1026 Pras�Murthy

800-679-3309

[email protected]

www.doctormultimedia.com

Weareexpertsinwebsitedesign

andmarketingforthemedical

industry.Weprovidedoctorswith

internetsolutionsandmarketing

techniquesthatturnthewebintoan

advantagefortheirpractices.

DOSIS SYSTEMS BY MANCHAC ............................. 1109Libby�Mann�

318-416-5303

[email protected]

www.dosis.com

DOSISSystemsbyManchacisan

autonomousworkflowsolution

improvingyourblistercard

pharmacy’sefficiency,productivity,

andbottomline.

#NCPA2021 79

*DRX SOFTWARE LLC .............. 826 Dan�Safee

585-298-1354

[email protected]

www.getdrx.com

DRXSoftwareisthebest-in-class,

purecloud-basedpharmacy

managementsoftwarebuiltby

pharmacists.

EMERGENT BIOSOLUTIONS ... 1535 Jerry�O’Malley�

215-534-7376

[email protected]��

www.emergentbiosolutions.com

Emergentisagloballifesciences

companythatdevelops,manufac-

tures,anddeliversaportfolioof

medicalcountermeasuresforbio-

logicalandchemicalthreatsalong

withemerginginfectiousdiseases.

ENLIVENHEALTH, AN OMNICELL INNOVATION ...808 Erwin�Enriquez

832-326-8932

[email protected]

www.omnicell.com

EnlivenHealth™providesadvanced

technologysolutionsforintelligent

patientengagementandcommu-

nications,enablingretailpharma-

ciestosignificantlyincreasescript

volumewhileimprovingpatient

retentionandhealthoutcomes.

*EUCLID MEDICAL PRODUCTS ..820 Kevin�Copsey

414-526-9212

[email protected]

www.euclidmedicalproducts.com

EuclidMedicalProductshasnewline

ofnextgenerationadherencepouch

packagingmachinescalledAxial.

Thesemachineshaveasmallerfoot-

printandRFID“SmartCanisters.”

EYECON ..................................... 824 Dave�Lang�

248-766-5770

[email protected]

www.eyeconvpc.com

TheNEWEyecon9430prescrip-

tionvalidationandvision-basedpill

countingsystemisthefastestand

mostaccuratetabletoppharmacy

automationavailableonthemarket

today.

EZRIRX, LLC. .............................. 920 Ezriel�Green

718-502-6610

[email protected]

www.ezrirx.com

Manypharmaciesshop,smarter

pharmaciesuseEzriRx.Asatech-

nologydrivenMarketplace,we

createsolutionstocompare,shop,

andsaveonover70,000products

from25+NABPWholesalers.

FARMER’S DAUGHTER HEMP ..903 Amber�Conyea��

270-705-1563

[email protected]

www.farmersdaughterhempB54.com

FDHofferstopquality,flavored

CBD!Fruitchews,topicals,full

spectrumandisolateoils.Take

advantageofour10%offNCPA

special.

*FDS AMPLICARE ......................802 Kris�Adams�

817-406-0824

[email protected]

www.fdsamplicare.com

Westrengthenthehealthof

pharmaciesandtheirpatients.

FH2 PHARMA ........................... 1225 Nicholas�Fares��

949-554-5772

[email protected]

www.fh2pharma.net

FH2Pharmaisdedicatedtobeing

yournumberonesourceofunique

dosageformulationsofFDA

approvedgenerics.Allproducts

aremadeintheUSA.

*FIRST FINANCIAL BANK ......... 1108 Larry�Alexander��

832-244-9656

[email protected]

www.ffb1.com

FirstFinancialBankisoneofthe

nation’sleadingsmallbusiness

lenders,originatinginover$300

millioninpharmacyloansoverthe

lastfewyears.



*FOURTH POWER LABS ..........1708 Erin�Miller�

631-805-1712

[email protected]

www.fourthpowerlabs.com




andservices.

FRANKLIN EYEWEAR .................916 Al�Underwood

877-766-0321

[email protected]

www.franklineyewear.com

FranklinEyewearismadefor

independentpharmacies.Quality

andStyleatvaluepricing.Color

codedsystemmakesiteasyto

stocksellandrestock!

GENENTECH .............................. 706 Sue�Garcia�

650-225-1000

[email protected]

www.gene.com

Foundedmorethan40years

agoasthefirstbiotechnology

company,Genentechisdedicated

totherigorouspursuitofscience

andthedevelopmentanddelivery

oflife-changingmedicinesfor

peoplefacingseriousdiseases.

GENETCO INC. .........................806 Grant�Butler�

800-969-8007

[email protected]

www.genetcoinc.com

Since1986,Genetcohasoffered

competitivepricingtoreflect

significantlowergenericRXpricing

asafulllinegenericdistributor

nationally.

*GERIMED, INC...........................901 Lauren�Kingsolver�

502-423-0351

[email protected]

www.gerimedgso.com

GeriMedisacustomer-drivenGPO

comprisedofprofitabilityand

technologicalsolutionsdesignedto

optimizethegrowthofindependent

(comboandclosed-door)LTC

pharmaciesnationwide.

GM PHARMACEUTICALS .........1419 Michael�Pegram�

817-987-9789

[email protected]

www.gmpharmaceutical.net

Since1991,GMPharmaceuticals

hasresearched,designedanddevel-

opedinnovativeprescriptiondrugs,

over-the-countermedications,

anddietarysupplementsforboth

doctorsandconsumers.Weoffera

comprehensiverangeoforiginal

andpatentedhealthcareproducts

withfocusesinweightloss,cardio-

vascularhealth,upper-respiratory,

allergy,sleepandpainrelief.

H.L. COSHATT CO. INC. ......... 1406 Buddy�Motley�

800-553-2730

[email protected]

www.coshattco.com

Forover49yearswehavebeen

aleaderinthePharmacyshelving

industry.SpecializinginRetail,Long

TermCare,andHospitalPharmacy

design,fixtures,andaccessories

throughouttheU.S.andabroad.

Whenyouworkwithusyouaccess

awealthofexperience.

*HAMACHER RESOURCE GROUP ......................................1103 Megan�Moyer

414-431-5234

[email protected]

www.hamacher.com

Acrosstheretailsupplychain,

retailers,manufacturers,wholesalers,

andindustrypartnersachievereve-

nueandgrowthobjectivesthrough

innovativeandreliablesolutions

providedbyHRG.

*HEALTH MART .........................616855-458-4678

HealthMartOperations@�

� McKesson.com

join.healthmart.com

HealthMartisanindependent

pharmacyfranchisecommittedto

providingthesolutionsandsupport

thatenableyoutogrowyour

business,yourway.

#NCPA2021 81

*INDEPENDENT PHARMACY COOPERATIVE ........................ 1307Account�Team�

608-478-1099

[email protected]

www.ipcrx.com

IPC,thenations’largestindepen-

dentpharmacygrouppurchasing

organization,providesaccesstoall

products,servicesandsolutions,to

ensurethecompetitivesuccessof

ourmembers.

INDEPENDENT PHARMACY HEMP OIL ..................................707 Nate�Craig��

240-818-9333

[email protected]

www.pharmacyhempoil.com

AprofessionalCBDwhitelabel

companyexclusivetoIndependent

Pharmacy,PhysiciansandWellness

Centers.

*INNOVATIX ............................. 700 John�Jordan�

713-305-4960

john_�[email protected]

www.innovatix.com




andservices.

*INOVALON .............................. 1417Kim�Collins��

301-809-4000

[email protected]

www.inovalon.com

Inovalonisaleadingproviderof

cloud-basedplatformsempowering

data-drivenhealthcare.TheInova-

lonONEPlatformdrivesmeaningful

impactimprovingoutcomesand

economicsacrossthehealthcare

landscape.

INVIEW ANALYTICS INC. ...... 1804 Alexander�Toth��

732-207-6759

[email protected]

www.inviewanalytics.com

JoinorCreateYourOwn“Trusted

PharmacyNetwork”:Providescom-

munications,inventory+Inter-phar-

macymarketplacethattracksand

redistributesoverstock,deadstock,

andshort-datedstockbetween

pharmacies.

IONTOPATCH ..........................1337 Joseph�Mezzetti�

612-245-7088

[email protected]

www.iontopatch.com

IontoPatchisanFDAapproved

medicaldevicefortransdermal

deliveryofmedicationasan

alternativetoneedleinjection.

JOHN PATRICK UNIVERSITY OF HEALTH AND APPLIED SCIENCES................................. 1826 Linda�Murphy��

260-246-0502

[email protected]

www.jpu.edu

JPUisaprogressiveuniversity

cateringtoworkingprofession-

alsintheIntegrative&Functional

Medicinedisciplinesfocusingon

Wellness,PrecisionMedicine,and

MedicalCannabinoidSciences.

KAPSULATIONS, LLC. ............ 1023 Chris�Schiller�

918-615-8202

[email protected]

www.kapsulations.com

Atargetedlineofhigh-grade

vitaminsandsupplements.

Kapsulations,QualitySupplements,

QualityLife.

*KEYSOURCE ........................... 934 LeeAnn�Manning

800-842-5991

[email protected]

www.keysource.com

KeySourceisaleadingdistributor

ofgenericpharmaceuticals.We

providepersonalizedserviceto

independentandchainpharmacies

aswellashealthcareproviders

nationwide.



KIRBY LESTER, AUTOMATION BY CAPSA HEALTHCARE ........1616 Mike�Stotz

800-437-6633

[email protected]

www.capsahealthcare.com

KirbyLesterpharmacyautomation,

fromCapsaHealthcare,isadvanced

technologyforprescriptionfilling,

inventorymanagement,and

controlledmedicationhandling.

*LIBERTY SOFTWARE .............1403 Sales:�800-480-9603

[email protected]

www.libertysoftware.com

Pharmacysoftwareforpharmacy

success.Liberty’spharmacyplat-

formhelpspharmaciesenhance

patientcare,increaseprofitability,

andimprovepatientsafety.

*LIVE OAK BANK .................... 1029 Mike�Bollinger

910-212-4953

[email protected]

www.liveoakbank.com/pharmacy

LiveOakwillsupportyouwithcus-

tomizedloanproductsfocusedon

yoursuccess.Ourexpertsembrace

acreativeapproachtosolving

problemsandsurpassinggoals.

*MAINPOINTE PHARMACEUTICALS LLC ...... 1800Collin�Schutte

502-709-7544

cschutte@�

� mainpointepharmaceuticals.com

www.mainpointepharmaceuticals.com

MainPointePharmaceuticals

providesacoughandcoldprescrip-

tiondrug,andOTCproducts,pain

relievingcreams,productscontain-

ingzincoxide,andvitaminsand

mineral.

*MANAGED HEALTH CARE ASSOCIATES, INC. ..................1208Natasha�DeLaCruz

973-668-1115

[email protected]

www.mhainc.com

ManagedHealthCareAssociates,

Inc.(MHA)isaleadinghealthcare

servicesandsoftwarecompany

focusedonthealternatesitehealth

careprovidermarketplace.

*MASON VITAMINS, INC. ....... 1634Idanys�Alapont

305-428-6800

[email protected]

www.masonvitamins.com

Establishedin1967,MasonVitamins

hasbecomeknownforproviding

qualtydietarysupplements

consumerscantrust.

MASTERS DRUG COMPANY ...1501 Dawn�Manley��

740-517-7451

[email protected]

www.mastersrx.com

Masters/RiverCityistrustedby

10,000+pharmaciesacross

Americaeverydaytosavetime&

moneywithour12,000products

andsecond-to-noneservice.

*MEDELLA SCIENCES LLC. ..... 1705 Tyson�Shields��

913-269-2264

[email protected]

www.medellasciences.com

CannabaRX,byMedellaSciences,

isauniqueTHC-FreeCBDoil,U.S.

grown,andownedbyNCPA

memberpharmacistswithadesire

tohelpotherpharmaciesthrive!

*MEDICINE-ON-TIME, A CSS HEALTH COMPANY ..... 1305 Tori�Pearson��

800-722-8824�ext.�833

[email protected]

www.medicineontime.com

Start,grow,andmasteryour

adherenceprogramwithMedi-

cine-On-Time!Nowoffering

NEW,cost-effectivecompliance

packagingsolutionsthatgrowwith

you,andservicesthatincrease

profitability.

#NCPA2021 83

*MERCK & COMPANY ..............801 Andrea�Throckmorton�

908-740-6341

[email protected]

www.merck.com

Formorethan125years,Merckhas

beenworkingtohelpaddressmany

oftheworld’smostchallenging

diseases.Weaspiretoimprove

thehealthandwellnessofpeople

worldwide.

*MICRO MERCHANT SYSTEMS .................................. 1207 Michele�Daniels�

631-235-4637

[email protected]

www.micromerchantsystems.com

MicroMerchantSystemsdevelops

pharmacysoftwaresolutions

helpingpharmaciesfillprescriptions

swiftly,securelyandprofitablywhile

meetingthechallengesoftoday’s

pharmacymarket.

MOBILE MEDICLAIM, INC. ......1603Jean�Jendusa��

312-965-5061

[email protected]

www.mobilemediclaim.com

MobileMediClaimgetsyoucreden-

tialedasanin-networkpractitioner.

YoubillforyourtimeonMMC’s

EHRsystemandgetpaiddirectly

bythepayer.

*MORRIS & DICKSON CO., LLC. .......................................... 1435Sylvia�Presswood�

281-292-9180

[email protected]

www.morrisdickson.com

Morris&Dicksonisafull-line

distributorofbrand,generic,

specialtypharmaceuticalsservicing

theneedsofindependentretail

pharmacies,alternatecareentities

andhealthsystems.

MyID .........................................1034Nicole�Hadley��

888-500-9720�

[email protected]

www.getmyid.com

MyID,thebestmobileappto

individuallymanageyourelectronic

medicalrecords,providesHIPAA

compliantprofiledatawithyour

vitalmedicalconditions,prescrip-

tions,emergencycontacts,and

muchmore.

NATERNAL ............................... 834 Tasha�Graeff

206-234-1304

[email protected]

www.naternal.com

Naternalwascreatedforpeople

whoarepassionateaboutself-care.

WemakehighqualityCBDproducts

andsellthematpricesthatmake

sense.

NCPA ......................................... 1521 Membership�

703-683-8200

[email protected]

www.ncpa.org

StopbytheNCPAPaviliontolearn

moreabouteducation,CEclaiming,

advocacyandourLTCDivision.

Pluscheckoutouritemsinthe

bookstore.

NCPA CBD SOURCE................. 1721 Tim�Gregorius

833-786-6522

[email protected]

www.ncpacbdsource.com

NCPACBDSource.comisyour

placeforpharmacist-centeredCBD

education,productsandmarketing.

Thisvaluableresourceisaone-stop-

shopforpharmacistsforallthings

CBD.NCPACBDSourcehasvetted

andresearchedCBDbrands,thou-

sandsofsciencebackededucational

articlesandmarketingsupport

withnon-brandspecificmarketing

materialstohelpyoubecomeyour

community’sCBDexpertandit’sall

broughttoyoubynamesyoutrust-

NCPAandPRS!Stopbybooth1721

toseeus!



NCPA FOUNDATION ...............1727 Stephanie�Vichness��

703-683-8200

[email protected]

www.ncpafoundation.org

TheNCPAFoundationsupports

programsdesignedtoadvance

independentcommunityphar-

macyandrecognizesvolunteers,

students,pharmacyschoolfaculty,

andpharmacistswhohaveexhib-

itedexemplaryleadershiporhave

madeexceptionalcontributionsto

independentpharmacy.Visitthe

Foundationboothtolearnaboutthe

DisasterReliefFund,Scholarships,

Awards,andtheDisposeMyMeds

program.

Makeadonationattheboothfora

chancetowinaprize!

Prizesincludearegistrationtothe

NCPA2022AnnualConvention,gift

cards,aregistrationtotheNCPA

MultipleLocationsConference,lapel

pins,andmore!Youdonothaveto

donateforachancetowin.

NET-RX .................................... 1206 Paul�Butler

973-722-7074

[email protected]

www.net-rx.com

Net-Rx,AnMHASolution,provides

reconciliation,reimbursement

verification,prescriptionpricing

andfinancialanalyticssolutions

exclusivelyforpharmacies,helping

toreduceoperationalcostsand

increaseprofitability.

*NEXTEVO, INC. ...................... 1429 John�McDonagh��

925-200-6766

[email protected]

www.nextevo.com

Weareleadinganevolutionin

NaturalSupplements,startingwith

theonlyBrandofCBDclinically

showntobe4xbetterabsorbed

byyourbody.

NUMED PHARMA ...................1820Joel�Silberstein��

718-778-6080

[email protected]

www.numedpharma.com

NumedPharma.comisyourprima-

rysourceforgenericmedications,

weshipnationwide,withfastand

friendlycustomerservice.

OMEGAQUANT ANALYTICS ...726 Nick�Pili��

704-252-1676

[email protected]

www.OmegaQuant.com

OmegaQuantisaCLIA-certified

labthatprovidespharmacieswith

nutritionalstatusTest-Kitstomea-

surepatientVitaminD,Omega-3

IndexandPrenatalDHAlevels.

OMNISYS .................................1805Theresa�Solari�

214-459-2574

[email protected]

www.omnisys.com

OmniSYShelpspharmaciesthrivein

thechangingpharmacylandscape.

Oursolutionshelppharmacies

engagepatients,growclinical

servicesandimprovefinancial

performance.

ORTHO MOLECULAR PRODUCTS ..............................1819 Harry�Jablonski�

815-206-6566

[email protected]

www.orthomolecularproducts.com

OrthoMolecularProductsisapro-

fessionalgradedietarysupplement

manufacturerwhohasbeenselling

high-qualitysupplementsforover

30years.Wehavedevelopeda

suiteofprogramsdesignedtohelp

theindependentpharmacythrive.

OWEN MUMFORD ................... 1719 Casey�Pflieger�

770-977-2226

[email protected]

www.owenmumford.com/us

OwenMumfordisagloballeader

inthedesignandmanufacturing

ofmedicaldevicestoaidinthe

treatmentofdiabetesandother

conditions.

*PAAS NATIONAL ...................1304Trent�Thiede�

608-873-1342

[email protected]

www.paasnational.com

PAASNationalistheindustry-

leadingadvocateanddefenderof

communitypharmaciesdealingwith

thepredatoryPBMauditsandalso

easestheburdenofFWA/HIPPA

compliance.

#NCPA2021 85

*PARATA ........................ 825, 1000 Cathy�Somerville

919-433-4423

[email protected]

www.parata.com

Reducecosts,improvehealth

outcomes,andenhancethepatient

experiencewithParata’ssolutions

formedicationadherence,high-

speedroboticdispensing,and

pharmacyworkflowtechnologies.

PATCHRX ................................. 1137 Kevin�Walker��

509-831-7621

[email protected]

www.patchrx.io

Thebestpatientengagement

platformforindependentphar-

macies.Aseamlesssolutionto

makemeaningfulconnectionsand

improveloyalty,adherence,and

revenueintheprocess.

*PCCA ..................................... 1408 Stacie�Arthur�

800-331-2498

[email protected]

www.pccarx.com

PCCAhelpspharmacistsand

prescriberscreatepersonalized

medicinethatmakesadifference

inpatients’lives.Wearethecom-

pleteresourceforcompounding

pharmacies.

PEDIFIX FOOTCARE COMPANY ................................. 701Amanda�Hammond��

845-277-2850

[email protected]

www.pedifix.com

PediFixFootcarecanchangeyour

store’sfootcaresectionforthe

better.Doctorrecommendedprod-

uctsthataren’tavailableinchains.

Comeseewhatmakesusunique!

*PHARMACANNA .................... 1107 Ralph�Jimenez

561-425-5850

[email protected]

www.pharmacanna.us

PharmaCannahasbeenservicingthe

independentpharmacyindustrywith

pharmacistownedandformulated

CBDproductssince2016.Whether

youarenewtoCBDorcarryanother

brand,youoweittoyourbusinessto

givePharmaCannaatry.

*PHARMACISTS MUTUAL INSURANCE CO. ...................... 1517Laurie�Harms

515-295-2461

[email protected]

www.phmic.com

PharmacistsMutualInsurance

Companyisanationallyrecognized

leaderinprovidinginsurance

productsandriskmanagementsolu-

tionsforpharmacists,pharmacies,

studentpharmacistsandassociated

businessesandprofessionals.

PHARMACISTS UNITED FOR TRUTH & TRANSPARENCY .....1227 Monique�Whitney

505-480-4150

[email protected]

www.truthrx.org

PharmacistsUnitedforTruthand

Transparency(PUTT)isanon-profit

advocacyorganizationdevoted

toexposingthetruthaboutthe

anti-competitivetacticsofpharmacy

benefitsmanagers(PBMs)andtheir

adverseeffectsonindependent

pharmacies,providers,andpatients.

PHARMACY AUTOMATION SUPPLIES ....................................817 Theresa�Rodriguez��

630-246-3205

theresa.rodriguez@�

��pharmacyautomationsupplies.com

www.pharmacyautomationsupplies.com

PASisaleadingproviderofphar-

macypackagingincludingRXlabels,

bags,unitandmulti-doseblister

cardsandpillboxesforstrip/pouch

packagers.

*PHARMACY DEVELOPMENT SERVICES .................................1816 Jenna�Hoag�

561-210-3138

[email protected]

www.pharmacyowners.com

PDSbelievesindependent

pharmaciesdeservetothrive.We

providethestrategies,resources,

andinsightsyouneedtomake

yourbusinessbetter.



PHARMACY EYEWEAR ............. 716Gregory�Barker�

954-816-9046

[email protected]

www.pharmacyeyewear.com

Selldesignerreadersandsunglasses.

6pairsfor$19.50or$3.99each.

PHARMACY-LITE PACKAGING ........................... 1325Kevin�Breault��

816-500-2420

[email protected]

www.pharmacylite.com

Since1991,Pharmacy-Lite

Packagingisafamilyownedbusi-

nessmanufacturerstreamlined

vialsystemsthatare“simplymore

efficient”exclusivelyforIndependent

Pharmacies.

*PHARMACY TECHNICIAN CERTIFICATION BOARD ........1306 Verdina�Frazier�

202-888-1712

[email protected]

www.ptcb.org

PTCBadvancesmedicationsafety

bycredentialingtechnicianswhoare

qualifiedtosupportpharmacistsand

patientcareteamsinallpractice

settings.

*PHARMACY TIMES ................. 1703 Sheena�Parimoo

609-716-7777

[email protected]

www.PharmacyTimes.com

PharmacyTimesisaleadingmul-

timediaresourceofferingindustry

news,information,thought-leader

insights,clinicalupdates,patient

counselingtools,andinnovative

solutionsforallpharmacy

professionals.

PHARMADIRECT CBD, LLC ......927 Eric�Olson�

801-558-5852


PharmaDirectCBD,thehighest

bio-availabilityCBDforyour

pharmacy.InasaturatedCBD

market,weareyourlow-cost

providerthatmaintainsthehighest

qualityproductstandards.

*PHARMCON freeCE. .............. 1602Kevin�Hope��

843-488-5550�ext.�103

[email protected]

www.pharmcon.com

PharmConfreeCEoffersthelargest

collectionofonlineliveCEinthe

industryandanextensivecatalog

ofhundredsofon-demandCE

courses.

PHARMPILOT, INC. ................. 1425Eugene�Sauchik

888-790-4800

[email protected]

www.pharmpilot.com

DataAnalyticsandBusiness

IntelligenceServicesthatassists

pharmacieswithcompliance,

inventoryandbeyond.

*PIONEERRX ............................. 907 Marsha�Bivins

800-850-5111

[email protected]

www.pioneerrx.com

PioneerRx’smissionistoSave+

RevitalizeIndependentPharmacy,

makingpatientcarecompetitive

andprofitable.PioneerRxdelivers

weekly,cutting-edgeimprovements

forspeed,simplicity,consistency,

andflexibility.

PLANT THERAPY .......................717 Curtis�Chadderoon

888-912-6293

[email protected]

www.planttherapy.com

PlantTherapyisaleadingsource

for100%pureessentialoils,KidSafe

blends,naturalbodycareproducts,

non-toxichouseholdessentials,and

muchmore.

*PPOK (PHARMACY PROVIDERS OF OKLAHOMA) ...................... 1126 Kylie�Paul�

405-408-6600

[email protected]

www.ppok.com

PPOkisledbycommunityphar-

macy,forcommunitypharmacy.

AsanindependentPSAOwithno

wholesalerexclusivity,weoffer

themostcomprehensivesuiteof

managedcareservicesavailableto

you,includingreconciliation,audit

solutions,andourswitch-RxLinc.

#NCPA2021 87

*PRESCRIBEWELLNESS, A TABULA RASA HEALTHCARE SOLUTION .......1327 800-960-8147

[email protected]

www.prescribewellness.com

Patientrelationshipmanagement

servicesprovidedbyPrescribeWell-

ness,aTRHCsolution,help

streamlineoperationstoensure

pharmaciesdeliverenhanced

patientcarewhilecapitalizingon

newrevenueopportunities.

PRINCE OF PEACE ENT., INC. ...1605 Mike�Jarrett

925-292-3738

[email protected]

www.popus.com

PrinceofPeaceisaleading

companyinF/D/M,HealthFood,

DollarandClub.Stopbyourbooth

formoreinformation!

*PRS PHARMACY SERVICES .................................. 1717 Linda�Barnes�

800-338-3688

[email protected]

www.prsrx.com�

PRSisthemosttrustedPharmacy

Consultingfirmintheindustry,

providingcompliance,ownership,

andbrokerageservices.Wehave

themostcomprehensive,and

affordablepharmacycompliance

programintheindustryandhave

beenhelpingIndependentssucceed

forover40years.Ourfull-service

pharmacybrokeragedivision

specializesinownershipservices,

acquisitions,start-ups,feasibility

studies,transfers,valuationsand

selling.Infact,PRSistheONLY

Pharmacyownershipandbroker-

ageconsultantrecommendedby

NCPA,theFederationofPharmacy

NetworksandovertwentyBuying

Groupsrepresentingmorethan

15,000independentPharmacies.

*PURE ENCAPSULATIONS ..... 1205 Brandy�Kay�

617-545-4242

[email protected]

www.pureencapsulations.com

PureEncapsulationsnutritional

supplementsareformulatedwith

thehighestquality,pureingredients,

freefromunnecessaryadditives

andmanycommonallergens,and

backedbyverifiablescienceto

complementyourpharmacycare.

QUALITY CARE PRODUCTS ..1803 Joe�Sieren�

734-847-2703

[email protected]

www.qcpmeds.com

Withahistorybasedonhonesty,

trustandintegrity,QCPsetsitself

apartwithinnovativewholesaleand

packagingdivisions,anddelivers

profitabilitywithuniqueproduct

offerings.

*QUIDEL ....................................601 Griff�Danheim�

713-560-0047

[email protected]

www.quidel.com

Attendeesareinvitedtomeetwith

representativesfromthisorgani-

zationtodiscussitsproductsand

services.

*R.J. HEDGES & ASSOCIATES..908 Becky�Templeton�

724-357-8384

[email protected]

www.rjhedges.com

Youdon’tneedtotackleCompli-

ance,CredentialingandAttestations

alone!WecanhelpwithPharmacy,

Compounding,HIPAA,Diabetic

Shoes,DMEPOS/Medicare,FWA

Prevention,Immunizations,DEA,

andHazardousDrugcompliance.

*REAL VALUE RX ..................... 1125 Fred�Battah�

855-601-7201

[email protected]

www.RealValueProducts.com

RealValueProductsoffersunique

toolstoenhancetheretailphar-

macy’sprofitabilityandefficiency

throughrealtimebenefitschecking

andprofitanalytics.



REES SCIENTIFIC ......................1801June�Matos��

609-530-1055

[email protected]

www.reesscientific.com

Attendeesareinvitedtomeetwith

representativesfromthisorgani-

zationtodiscussitsproductsand

services.

*RETURN SOLUTIONS............1704 Adrienne�Vandergriff

800-579-4804

[email protected]

www.drugreturns.com

ReturnSolutionsoffersthefastest,

simplestexpiredproductreturn

creditreimbursementintheindustry

withpaymentinasfewas10days

afteryourreturn.

*ROBOTIK TECHNOLOGY ......1601 Robert�Ahn�

469-442-7501

[email protected]

www.robotiktechnology.com

LetRobotikTechnologypartner

withyourpharmacytobuilda

healthyfuturetogether!Robotik

Technologyofferstheidealsystem

formakingmulti-doseblistercards

ordosebags(pouches)with

integratedfractionaltablet

management:security,traceability,

andefficiency.

RX DESTROYER ...................... 1824 Trevor�Hollingsworth

262-379-0508

[email protected]

www.rxdestroyer.com

RxDestroyerisafastacting

ready-to-useformulathatbegins

neutralizingmedicationson

contact,complyingwiththeDEA

Non-RetrievableStandard21CFR

andtheEPA’s40CFR.

RXINSIDER ................................ 1128 Samantha�Pirraglia

401-398-2717

[email protected]

www.rxinsider.com

RXinsiderisaB2Bmultimedia

publishingandtechnologycompany

focusedonthe“businessofphar-

macy.”Wearetheleadingresource

forpharmacymanagementtolearn

abouttheproductsandservices

thatsupportpharmaciesandpatient

care.

RXLOCAL ................................ 1009 Marsha�Bivins�

800-850-5111

[email protected]

www.rxlocal.com

RxLocalPharmacyFinder,Vaccine

Scheduler,andMobileAppequip

pharmacieswiththetoolsneeded

togetdiscoveredandkeeppatients

delightedintheircommunity.

RXONESHOP ............................ 709 Doug�Supon

716-940-4591

[email protected]

www.rxoneshop.com

RxOneShopisaonestopshopfor

pharmacies.Weoffercompetitive

pricingonour25,000+products,

constantlynegotiatingwithoursup-

plierstogetthebestpricespossible.

TheEnviroCleanproductline

featurespremiumindoorairsafety

technologythatfilters,neutralizes,

anddecontaminatesindoorair.The

averageAmericanwillspend87%

oftheirtimeindoors.

*RXOWNERSHIP ....................... 616 800-266-6781�

[email protected]

www.rxownership.com�

RxOwnershipisano-feeresource

forpharmacyownersinterestedin

pharmacyfinancialreview,buying,

startingorsellinganindependent

pharmacy,regardlessoftheir

wholesaleraffiliation.

*RXSAFE, LLC. ...................1117, 1217 William�Holmes

619-540-1010

[email protected]

www.rxsafe.com

RxSafe(rxsafe.com)delivers

automatedadherencepackaging,

storageandretrievalsystemsfor

retailandoutpatientpharmacies,

enablingthemtoimprovepatient

safetyandboostprofitability.

#NCPA2021 89

*RX SYSTEMS INC. ....................923 Derek�Jensen�

636-925-7455

[email protected]

www.rxsystems.com

Familyownedmanufacturerof

LABELS,BAGS,PILLSCARDS,

VIALS&PILLCOUNTERS.Letus

helpyoumarketyourservices,

reducelaborandimproveprofits.

SCIMERAMD ............................... 711 Joe�Rousseau��

305-662-4065

[email protected]

www.scimera.com

ScimeraMDisaphysicianformulated

companythatdevelopscutting-

edgenutraceuticalstosupport

overallhealthandwellness.We

continuallyfocusonpromoting

healththroughadvancedbioscience.

*SCRIPTPRO ............................ 700 Sara�Birkhead��

913-403-5209

[email protected]

www.scriptpro.com

ScriptProprovidesacomprehensive,

integratedplatformofrobotics-en-

abledsystemstooptimizeretailand

ambulatorypharmacyoperations,

promotingsafeandeffectivemedi-

cationuseandadherence.

*SECURE340B .......................... 1701 Amanda�Gaddy��

404-313-5500

[email protected]

www.secure340B.com

Helpingtobuild&maintainsus-

tainable340BContractPharmacy

partnershipssopharmaciesare

empoweredtobetterservetheir

communities.

*SERVRX, INC. ........................ 1600 Jessica�Jones

480-646-3537

[email protected]

www.servrx.com

ServRx,Inc.isaleadingelectronic

Workers’Compensationclaims

processingcompanywithno

PBMaffiliationthatmaximizesa

pharmacies’revenuecycle.

SIGNAL RELIEF ......................... 1635 Brayden�Llyod��

208-206-8809

[email protected]

www.signalrelief.com

SignalReliefisonamissiontochange

thewaytheworlddealswithdiscom-

fort.Thepatentedtechnologywithin

eachSignalReliefpatchworksto

detectandabsorbthe“noise”from

thenervoussystem–resultingin

reusable,drug-freerelief.

*SMITH DRUG COMPANY ..... 1507 Heidi�Jameson��

864-590-4195

[email protected]

www.smithdrug.com

SmithDrugCompanyiscommitted

toexceptionalcustomerexperienc-

es.Weofferafullarrayofproducts

andservicestodeliverhealthier

businessandpatientoutcomes.

*SOFTWRITERS ........................ 603 Jason�Yablinksy

412-492-9841

[email protected]

www.frameworkltc.com

Fromorderintakethroughdeliv-

ery,theFrameworkLTCsuiteof

fullyintegrated,scalablesolutions

eliminatesmanualstepsandenables

pharmaciestocompeteeffectively,

maximizemargin,andgrow

efficiently.

SOFYIA RX ............................... 1702Tony�Robertson��

877-278-2487

trobertson@�

��midwestventuregroup.com

www.sofyiarx.com

SofyiaRxhasredefinedthepharma

purchasingplatformtobringyou

maximumsavingswithoutallofthe

hassles.WelcometoSofyiaRx-

we’resavingssimplified.



*SOUTH POINTE WHOLESALE, INC. ..................1809 Jarrod�Shirley��

270-678-9400

[email protected]

www.southpointe.us

SouthPointe(NABP-DDAAccredit-

ed)isaleadingpharmaceutical

distributorofgenericpharmaceuti-

calsinGlasgow,KYservicing

independentretailpharmaciesand

otherhealthcareentities.

*SPEED SCRIPT ......................... 704 Shaun�Cramer��

913-643-2469

[email protected]

www.speedscript.com

Flexiblesoftwaresolutionsand

adaptabletechnologyservicesthat

enableindependentpharmaciesto

effectivelyachievetheirbusiness

goals.

STERICYCLE INC. ..................... 702 Courtney�Huff��

502-708-9157

[email protected]

www.stericycle.com

StericycleisaU.S.basedbusiness-

to-businessservicescompanyand

leadingproviderofcompliance

basedsolutionsthatprotectpeople

andbrandsandpromoteshealth

andwell-being,andsafeguardthe

environment.

STREAMCARE ......................... 1234 Lloyd�Regas�

904-412-6135

[email protected]

www.streamcare.com/pharmacy

BypassPBMsandincreaserevenue.

StreamCareisadirectbillingservice

forWorkers’Compclaims.

*SURESCRIPTS ......................... 1122 Ken�Whittemore�

703-921-2121

[email protected]

www.surescripts.com

Surescriptsservesthenationwith

thesinglemosttrustedandcapable

healthinformationnetwork,builtto

increasepatientsafety,lowercosts

andensurequalitycare.

*SYKES & COMPANY, P.A. ....1028 Ollin�Sykes

252-482-7644

[email protected]

www.sykes-cpa.com

Sykes&Company,P.A.helps

independentpharmaciessucceed!

Weprovidecloud-basedaccounting

services,taxpreparationand

businessadvisoryservicesfor

start-up,transitioning.andexisting

pharmacies.

SYNCHRONICITY BY FUNCTIONAL REMEDIES ........ 1324 Nick�Elder�

412-848-7668

[email protected]

www.synchronicityhempoil.com

Synchronicitysetsthestandardfor

thehighest-qualityFull-Spectrum

HempOilintheWorld.Ourpatented

plantgenetics,gentle-handpress

process,andthird-partycertifica-

tionsguaranteeourproductsdeliver

themostnutrient-denseoiland

powerfulnaturalbenefitsavailable.

SYNOFIT NORTH AMERICA ..... 729 James�Iademarco��

919-714-3041

[email protected]

www.synofit.com

Synofit,all-naturaltreatmentfor

maximumjointsupportfeaturing

synergisticcombinationgreen-

lippedmussel,curcumin,and

blackleafcurrentproprietary

formulationnowavailablein

NorthAmerica.

TELEBRANDS CORPORATION (HEMPVANA) .......................... 1534 Manish�Israni��

973-997-3777

[email protected]

www.hempvana.com

#1Hempbrandinthenation.

#NCPA2021 91

*THE COMPLIANCE TEAM .....1308 Roy�Dunning�

215-654-9110

[email protected]

www.thecomplianceteam.org

Medicare-approvedforDMEPOS,

TheComplianceTeam’s

ExemplaryProvideraccreditation

coversallpharmacyserviceswith

simplifiedoperations-based

protocolsthatvalidatequality

whilekeepingcostsdown.

THE COMPOUNDERS GROUP ...818 Susanne�Williams�

979-703-4222

swilliams@�

��thecompoundersgroup.com

www.thecompoundersgroup.com

Buyinggroupforcompounding

andhybridpharmaciesfocusing

onbulkAPI’s,generalcompound-

ingsupplies,officesupplies,

shippingsuppliesandservicesand

muchmore.

*THERAPEUTICSMD ...............1002 David�Bailey��

407-453-3018

[email protected]

www.therapeuticsmd.com

TherapeuticsMD,Inc.isaninnova-

tivepharmaceuticalcompany

exclusivelycommittedto

advancingthehealthofwomen

andchampioningawarenessof

theirhealthcareissues.Wedevel-

opproductstoaddresstheunique

changesandchallengeswomen

experiencethroughoutthevarious

stagesoftheirliveswithathera-

peuticfocusinfamilyplanning,

reproductivehealth,andmeno-

pausemanagement.

THRIFTY WHITE PHARMACY, INC. ..................... 705 Scot�Rewerts

763-280-1888

[email protected]

www.thriftywhite.com/app

ThriftyWhiteAffiliatedPharmacy

Programprovidessupportand

leveragetoindependentlyowned

andoperatedpharmacyprograms.

TOPI-CLICK TEAM TECHNOLOGIES .....................1700 Stephanie�Hayes�

877-870-8448

[email protected]

www.doselogix.com

Topi-CLICK,metereddosing

applicatorsforhumanandveter-

inarypatients,providesaconsis-

tentdosefromstarttofinishand

isthemostaccuratedispenser

amongthosetestedinindepen-

dentstudies.

*TRANSACTION DATA SYSTEMS .................................. 1317 Krystal�Conner��

405-561-2683

[email protected]

www.tdsclinical.com

TDSistheleadingtechnology

partnerforcommunitypharmacy,

offeringreliableandinnovative

pharmacymanagementsolutions

togrowyourbusinessandserve

yourcommunity.

UNODOSE ................................. 816 Gary�Thompson�

208-995-4203

[email protected]

www.uno-dose.com

TheUnoDoseMetered-Dose

Applicatorhasbeendesignedto

repeatedlydispenseametered

volumeoftherapeuticgelor

creamforapplicationtotheskin.

Italsoservesasacompounding

containerforusewithelectronic

mortarandpestle(EMP)systems.

U.S. PHARMACIST .................. 1428 Addie�Blackburn�

201-687-0813

[email protected]

www.uspharmacist.com

Yourresourceforclinicalexcel-

lence-delivering“NeedtoKnow”

Informationwiththegoalof

improvingpatientcare.Visitthe

U.S.Pharmacistboothforyour

complimentarysubscription.

*VALUE DRUG COMPANY ......800 Karla�Moschella�

814-932-4342


www.valuedrugco.com

ValueDrugCompanyisafull-line

wholesaledistributorofphar-

maceuticalsandhealth-related

productsservicingretail,long-

termcare,specialtypharmacyand

340Bcoveredentities.



VIM & VIGR COMPRESSION LEGWEAR ................................. 1518Kristi�Huber�

406-493-6131�ext.�2

[email protected]

www.vimvigr.com

Weavingstyleandqualityinto

therapeuticthreads,ourproducts

arepartdesignersocksandpart

medicaldevicedesignedtohelp

youlookandfeelgreat.

VIRTUE TECHNOLOGIES ....... 1427 Jason�Jacobs��

1-800-345-5308

[email protected]

www.virtuescript.com

VirtueScriptisaWeb/Mobile

ApplicationWorkflowManage-

mentandLogisticsSolutionTool

cateringtothehighlyfragmented

Pharmacymarket.VirtueScript

strivestodriveoutcostand

improveapharmacy’srevenue

cyclebyimprovingstaffefficiency,

removingwaste,increasingpatient

satisfaction,andprovidingunpar-

alleledvisibilitytoyourpharmacy

operations.Inanenvironment

ofshrinkingreimbursements,

growingauditrisk,andpersistent

demandforinformationfrompa-

tientsandcaregivers,VirtueScript

providesthesolutionsthemarket

demands.

VOW ......................................... 1817 Customer�Success:�864-541-0650

[email protected]��

www.vowinc.com

Vowhelpspharmaciescommuni-

catebetterwiththeircommunica-

tionplatformincludingadvanced

featureslikeaprescriptionrefill

IVR,unlimitedoutboundcalling

notifications,electronicfax,call

reporting,andmore.

*WELLGISTICS, LLC. ................1235 Derek�Harris�

863-333-9701

[email protected]

www.wellgistics.com

Wellgistics(anNABPAuthorized

Distributor)putsindependent

pharmaciesfirstbyinvestingin

productsandsolutionsthatbring

youvaluebothbehindandinfront

ofthecounter.

YUYAMA USA ......................... 1035 Kei�Iguchi��

847-593-1005

[email protected]

www.yuyama.com

Yourpartnerinmedication,

improvingmedicationandpatient

outcomes!

#NCPA2021 93

ACCREDITATION AllianceforPatientMedication

SafetyPSO(APMSPSO)

ReesScientific

TheComplianceTeam

Vow

ADHERENCE AXERx

CAIREDiagnostics

Centor

CrocusMedical

EuclidMedicalProducts

Medicine-On-Time,ACSSHealth

Company

MicroMerchantSystems

MobileMediClaim,Inc.

OmniSYS

Parata

PatchRx

PCCA

PharmacyAutomationSupplies

PharmPilotInc.

PioneerRx

RobotikTechnology

RxSystems,Inc.

RxSafeLLC

ServRx,Inc.

Topi-CLICK,TeamTechnologies

Vow

YuyamaUSA

ASSOCIATIONAmericanCollegeofApothecaries

PharmacistsUnitedforTruth&

Transparency

PharmacyTechnicianCertification

Board

BUYING GROUPAAPAAssociationofAffiliated

Pharmacies

AltiumHealthcare

AmericanAssociatedPharmacies

AAP

AmericanPharmacies

AmericanPharmacyCooperative,

Inc.

GeriMed,Inc.

IndependentPharmacy

Cooperative

Innovatix


Inc.

Pharmacy-LitePackaging

RxOneShop

TheCompoundersGroup

ThriftyWhitePharmacy

COMPOUNDING

AllianceforPatientMedication

SafetyPSO(APMSPSO)

AltiumHealthcare

AmericanCollegeofApothecaries

Atrium24

BiosRxInc.

DRXSoftwareLLC


PCCA


ReesScientific

RxLocal

TheComplianceTeam

TheCompoundersGroup


UnoDose

DIABETES Anodyne

CelesteSteinDesigns,Inc.

MastersDrugCompany

OwenMumfordInc.


PRODUCT CATEGORIESAS�OF�9/13/2021

EXPO


GENERICS AuburnPharmaceutical

BonitaPharmaceuticalsLLC

CiplaUSAInc.

CapitalWholesaleDrugCo.

EzriRx,LLC

FH2PharmaLLC

Genetco,Inc.

KeySource

MastersDrugCompany

RealValueRx

RxOneShop

SouthPointeWholesale,Inc.


HOME HEALTH CARECelesteSteinDesigns,Inc.

OmegaQuantAnalytics

PlantTherapy

RxDestroyer

VIM&VIGRCompressionLegwear

LONG-TERM CARECelesteSteinDesigns,Inc.

CrocusMedical


GeriMed,Inc.

KeySource




RealValueRx

RxDestroyer

RxSystems,Inc.

RxSafeLLC

SmithDrugCompany

SpeedScript

TheComplianceTeam


ValueDrugCompany


NATURAL PRODUCTS AquaSolRxLiquidStructureCBD

BenchmarkCBD

BioSwissLLC

BlueBonnetNutritionCorp.

DarbyFarmsWellness

DietaryRx,LLC.

Farmer’sDaughterHemp

IndependentPharmacyHempOil

IPHO

MedellaSciencesLLC

Naternal

NextevoInc.

OrthoMolecularProducts

PharmaCanna

PharmaDirectCBD,LLC.

PlantTherapy

ScimeraBioScience

SynchronicitybyFunctional

Remedies

SynofitNorthAmerica

TelebrandsCorporation

OTC/HBA BenchmarkCBD

BioSwissLLC

BreedwisePetProvisions

CalmoseptineInc.


Centor

DakotaBiotech

EzriRx,LLC

FranklinEyewear

Genetco,Inc.

IndependentPharmacyHempOil

IPHO

KapsulationsLLC

KeySource

MasonVitamins,Inc.

MedellaSpringsHealthcare

PediFixFootcareCompany

PharmaCanna

PharmacyEyeWear

PlantTherapy

PrinceofPeaceEnterprises,Inc.

ScimeraBioScience



PHARMACEUTICAL AAPAAssociationofAffiliated

Pharmacies

AfaxysPharma


SafetyPSO(APMSPSO)

AltiumHealthcare

BenchmarkCBD

BiosRxInc.


CAIREDiagnostics

CalmoseptineInc.


CareSmart

Centor

CiplaUSAInc.

DocksidePartners

DRXSoftwareLLC

EmergentBiosolutions

FH2PharmaLLC

Genentech

Genetco,Inc.

GMPharmaceuticals

Inovalon

IontoPatch

KeySource

MainPointePharmaceuitcals

MastersDrugCompany

Merck&Co.Inc.


OrthoMolecularProducts

PCCA

PharmaCanna


PharmConfreeCE

PureEncapsulations

#NCPA2021 95

QualityCareProducts,LLC

Quidel

RealValueRx

RxDestroyer

RxOneShop

ScimeraBioScience

ServRx,Inc.

SmithDrugCompany


Stericycle

TherapeuticsMD


TransactionDataSystems

UnoDose

Wellgistics

YuyamaUSA

PUBLICATIONPharmacyTimes

SERVICEAccessDxLaboratory

Advasur


SafetyPSO(APMSPSO)

AlignRx

AmericanPharmacyCooperative,

Inc.

Atrium24

AXERx

BreedwisePetProvisions

CAIREDiagnostics

CarePointInc.

Datarithm,LLC

DoctorMultimedia

EzriRx,LLC

FDSAmplicare

FirstFinancialBank

GeriMed,Inc.

HRG

JohnPatrickUniversityofHealth

andAppliedScie

LiveOakBank


Company

MyID

Net-Rx

OmegaQuantAnalytics

PAASNational

PharmacistsMutualInsuranceCo.

PharmacyDevelopmentServices

PharmacyTimes

PPOKPharmacyProvidersof

Oklahoma

PRSPharmacyServices

R.J.HedgesandAssociates

ReesScientific

ReturnSolutionsInc

RxSystems,Inc.

RXinsider

RxLocal

Secure340B

ServRx,Inc.

SpeedScript

Stericycle

StreamCare

Sykes&CompanyPA


U.S.Pharmacist

STORE FIXTURES CrocusMedical

H.L.CoshattCo.,Inc.

TECHNOLOGY AAPAAssociationofAffiliated

Pharmacies

AccessDxLaboratory

Advasur

Atrium24

AXERx

BenchmarkCBD

BestRxPharmacySoftware

BetterRX

CAIREDiagnostics

CAMCommerceSolutions

CareSmart

CarePointInc.

CrocusMedical

Datarithm,LLC

DigitalPharmacist,Inc.

DOSISSystemsbyManchac

DRXSoftwareLLC

EnlivenHealth,anOmnicell

Innovation


Eyecon

Inovalon

InViewAnalytics,Inc.

IontoPatch

KirbyLester,AutomationbyCapsa

Healthcare

LibertySoftware

MainPointePharmaceuitcals


Inc.


Company



Net-Rx

OmegaQuantAnalytics

OmniSYS

Parata

PatchRx

PharmConfreeCE

PharmPilotInc.

PioneerRx

PPOKPharmacyProvidersof

Oklahoma

PrescribeWellness,aTabulaRosa

Healthcare

ReesScientific

RobotikTechnology

RxSystems,Inc.

RxSafeLLC

ScriptPro

ServRx,Inc.

SignalRelief



SoftWriters,Inc.

SofyiaRx

SpeedScript

SureScripts,LLC


UnoDose

VirtueTechnologies

Vow

YuyamaUSA

WHOLESALE/DISTRIBUTORAltiumHealthcare

AndaInc.

AquaSolRxLiquidStructureCBD

AuburnPharmaceutical

BenchmarkCBD



CardinalHealth


DietaryRx,LLC.

DocksidePartners

EzriRx,LLC

FH2PharmaLLC

Genetco,Inc.

IndependentPharmacy

Cooperative

KeySource

MasonVitamins,Inc.

MastersDrugCompany

McKesson

Morris&DicksonCo.,LLC.

Naternal

NumedPharma


PharmaDirectCBD,LLC.

QualityCareProducts,LLC

RealValueRx

RxOneShop

ScimeraBioScience

SignalRelief

SmithDrugCompany


SynofitNorthAmerica


ValueDrugCompany


Wellgistics

#NCPA2021 3

JULY 13-16, 2022 | MANDALAY BAY

rbc.cardinalhealth.com © 2021 Cardinal Health. All rights reserved. CARDINAL HEALTH, the RBC Cardinal Health LOGO are trademarks or registered trademarks of Cardinal Health. All other marks are the property of their respective owners.

L E T ’ S G E T B A C K

TOGETHERL I V E I N L A S V E G A S !


Visit us in Booth #1117 & 1217.

A partnership committedto your pharmacy’s

adherence success...includes a full suite ofmarketing solutions to

make it happen.

1-ON-1COACHING

WELLNESS OPPORTUNITIES

AUTOMATEDAPPOINTMENT

SETTING

AUTOMATED TEXTING SERVICE

SOCIAL MEDIA LEADS

CUSTOMIZEDCOLLATERAL

ROBUSTMED SYNCSOFTWARE

MARKET & CUSTOMEREXPANSION

LTC & HOMEHEALTH

PARTNERSHIPS

NUTRACEUTICAL &LIFESTYLE MEDS

REVENUE STREAM

SERVICE-BASEDREVENUE STREAMS

TOUCHLESS PACKAGING

PakMyMedsTM

Transform YourPharmacy Business

while improving thehealth of your patients.

Before we started the program, we were at 75 compliance patients, and it took us four years to reach 75 patients. Since starting the program roughly three months ago, we are now at 198 adherence packaging patients. So we have seen a huge growth. —Jana Bennett, Owner, Medicine Shoppe, Sherman, TX

“

C

M

Y

CM

MY

CY

CMY

K

RxSafe_NCPA21_PGuideBckCvr.pdf 1 8/30/21 10:25 AM

1

NCPA 2021 Annual Convention

EXHIBITOR LISTING ADDENDUM As of Sept. 9, 2021

6 Degrees Collective Booth 821 Contact: Philip Miller Phone: (310) 866-3450 Email: [email protected] Website: www.6degreescollective.com Category: OTC/HBA Attendees are invited to meet with representatives from this organization to discuss its products and services. AHF Pharmacy Booth 622 Contact: Ronald Weston Phone: (407) 225-0404 Email: [email protected] Website: www.ahfpharmacy.org Category: Pharmaceutical/ Service Specialty Pharmacy Alliance for Pharmacy Compounding Booth 620 Contact: Scott Brunner Phone: (404) 844-8607 Email: [email protected] Website: www.a4pc.org Category: Compounding Attendees are invited to meet with representatives from this organization to discuss its products and services. American BioSciences, Inc. Booth 600 Contact: David Wales Phone: (845) 727-0800 Email: [email protected] Website: www.americanbiosciences.com Category: Long-Term Care/ Natural Products

2

American BioSciences, Inc. makers of dietary supplements ImmPower, supports NK cell function and Metarol, supports mitochondrial function and immune regulation. BIOLYTE Booth 608 Contact: Kris Rhea Phone: (865) 274-0129 Email: [email protected] Website: www.drinkbiolyte.com Category: OTC/HBA BIOLYTE is the first liquid supplement that contains the same amount of electrolytes as an IV bag- that's the equivalent of drinking 6½ sports drinks. Drug Topics Magazine Booth 735 Contact: William Mulderry Phone: (201) 978-2642 Email: [email protected] Website: www.drugtopics.com Category: Service Drug Topics is the longest standing source of news and information for community pharmacists looking for ideas/solutions to improve all aspects of their professional development. Eisai Booth 1428 Contact: Sean Spears Phone: (201) 746-2802 Email: [email protected] Website: www.eisai.com Category: Pharmaceutical Attendees are invited to meet with representatives from this organization to discuss its products and services. Everyware Booth 623 Contact: Kevin Feagan Phone: (312) 256-6147 Email: [email protected] Website: www.everyware.com Category: Technology

3

Attendees are invited to meet with representatives from this organization to discuss its products and services. Feelgoodz Booth 724 Contact: Ann Davis Phone: (888) 670-7950 x1 Email: [email protected] Website: www.feelgoodz.com Category: Natural Products/ Wholesale/ Distributor Artisan-crafted footwear and accessories designed for everyday comfort. First Class Returns by Delaney Associates LLC Booth 929 Contact: Joseph Delaney Phone: (518) 330-5296 Email: [email protected] Website: Category: Pharmaceutical/ Wholesale/Distributor Attendees are invited to meet with representatives from this organization to discuss its products and services. Flash Returns LLC* Booth 735 Contact: Jeremy Chase Phone: (513) 246-0327 Email: [email protected] Website: www.flashreturns.com Category: Generics/ Long-Term Care/ Pharmaceutical/ Service/ Wholesale/ Distributor Attendees are invited to meet with representatives from this organization to discuss its products and services. FX Chocolate / Designs for Health Booth 724 Contact: Neal Mercado Phone: (386) 898-2977 Email: [email protected] Website: www.designsforhealth.com Category: Natural Products Attendees are invited to meet with representatives from this organization to discuss its products and services.

4

Healthycell Booth 727 Contact: Douglas Giampapa Phone: 917-434-3657 Email: [email protected] Website: www.healthycell.com Category: Natural Products/ OTC/HBA/ Technology Healthycell is a nutrition company using patent-pending microgel technology that delivers nutrients people can absorb and results they can measure in a pill-free, enjoyable experience. High Falls Hemp NY Booth 727 Contact: Timothy Neumann Phone: (845) 286-2118 Email: [email protected] Website: www.highfallshempny.com Category: Natural Products Attendees are invited to meet with representatives from this organization to discuss its products and services. Inmar Intelligence* Booth 627 Contact: Karla Fisher Phone: (336) 631-7650 Email: [email protected] Website: www.inmar.com Category: Service/ Technology From data insights at a drug’s market introduction to its destruction, Inmar’s Health Cloud simplifies the complex by delivering intelligent solutions that improve workflow, drive compliance, improve efficiency, and maximize profitability. Liquid I.V. Booth 1736 Contact: Alaina Gilbert Phone: (602) 705-7699 Email: [email protected] Website: www.liquid-iv.com Category: Home Health Care/ Long-Term Care/ OTC/HBA Attendees are invited to meet with representatives from this organization to discuss its products and services.

5

Mend Booth 723 Contact: Eziah Syed Phone: 917-488-9897 Email: [email protected] Website: www.mend.me Category: Diabetes/ Natural Products/ Pharmaceutical MEND is an evidence based clinical nutrition company based in NYC. We create all natural supplements that address issues both acute and chronic, ranging from expediting the healing process from a bone fracture or surgery, to products for heart health, to products for everyday use. Our products have published double blind placebo controlled trials for final formulations, with no known adverse effects or contraindications. Norm’s Farms Booth 1534 Contact: Ira Planer Phone: (919) 349-0942 Email: [email protected] Website: www.normsfarms.com Category: Natural Products Attendees are invited to meet with representatives from this organization to discuss its products and services. Nutraceutical Corporation Booth 602 Contact: Rick Miller Phone: 801-647-3213 Email: [email protected] Website: www.nutraceutical.com Category: Natural Products/ Wholesale/ Distributor Attendees are invited to meet with representatives from this organization to discuss its products and services. Nutritional Brands/ NB Pure Booth 722 Contact: Liz DeMaria Phone: 917-273-4602 Email: [email protected] Website: www.nbpure.com Category: Natural Products/ OTC/HBA/ Wholesale/ Distributor

6

Attendees are invited to meet with representatives from this organization to discuss its products and services. Noritsu Pharmacy Automation Booth 1404 Contact: Patrick Todd Phone: (214) 402-4600 Email: [email protected] Website: www.noritsu-rx.com Category: Adherence/ Long-Term Care/ Pharmaceutical/ Technology Pharmacy Automation Equipment and Pharmacy Production Control Software ParcelShield* Booth 1535 Contact: Sebastian Pistritto Phone: 610-996-4525 Email: [email protected] Website: www. parcielshield.com Category: Service ParcelShield deploys support services to track, communicate, and intercept critical packages to close the final mile, reduce loss, and deliver for the patient or end user. PharmaComplete Consutling Services Booth 621 Contact: Paul Shelton Phone: (919) 939-1909 Email: [email protected] Website: www. pharmacomplete.com Category: Long-Term Care/ Service Founded by experienced pharmacy professionals, PharmaComplete empowers businesses to differentiate and grow by offering a full range of services tailored to the needs of the Long-Term Care Pharmacy and Community Pharmacy industry. Pharmacy Data Management (PDMI) Booth 625 Contact: Jeff Mihok Phone: (330) 757-0724 Email: [email protected] Website: www.pdmi.com/340b Category: Service/ Technology

7

Attendees are invited to meet with representatives from this organization to discuss its products and services. Prescryptive Health* Booth 1734 Contact: Paige Clark Phone: (206) 970-1495 Email: [email protected] Website: www.prescryptive.com Category: Technology Attendees are invited to meet with representatives from this organization to discuss its products and services. Primex, Inc.* Booth 1528 Contact: Brandon Brookins Phone: 262-249-3276 Email: [email protected] Website: www.primexinc.com Category: Compounding/ Pharmaceutical/ Service/ Technology Primex is a leading provider of technology that delivers solutions to automate, monitor, document, and report essential activities usually performed by the staff, to ultimately help increase compliance and safety and reduce risk. These solutions include temperature, environmental, and event monitoring, as well as time synchronization and mass communication. Rx Delivered Now* Booth 635 Contact: Adine Le Phone: 415-200-7786 Email: [email protected] Website: www.rxdeliverednow.com Category: Service Attendees are invited to meet with representatives from this organization to discuss its products and services. SPS Health (LithiaRx & StatimRx) Booth 606 Contact: Theresa Hametz Phone: (919) 995-4882 Email: [email protected] Website: www.spshealth.com

8

Category: Service/ Technology SPS Health offers pharmacies, other healthcare providers, and PBMs a comprehensive portfolio of services, including formulary management, on-demand pharmacy, benefit administration, and rebate aggregation. Teva Pharmaceuticals* Booth 1705 Contact: Ray Pennino Phone: 540-798-5272 Email: [email protected] Website: www.tevapharm.com Category: Pharmaceutical Teva Pharmaceuticals is the maker of the Digihaler(R) Family of Inhalers. Veridikal Technologies LLC Booth 1801 Contact: Scott Nelson Phone: (435) 452-1076 Email: [email protected] Website: www.veridikal.com Category: Technology Attendees are invited to meet with representatives from this organization to discuss its products and services. Viapure Booth 1617 Contact: Jennifer Garland Phone: (972) 265-0420 Email: [email protected] Website: www.viapure.com Category: Natural Products Attendees are invited to meet with representatives from this organization to discuss its products and services. WooBamboo Booth 721 Contact: Lotus Wilson Phone: (239) 887-5656 Email: [email protected] Website: www.woobamboo.com Category: Natural Products

9

Attendees are invited to meet with representatives from this organization to discuss its products and services. *Corporate Members of NCPA Check www.ncpa.org/convention for the most up-to-date exhibitor information, schedules, and more.

LEVERAGING DISRUPTION

Documents

Transcript of LEVERAGING DISRUPTION