LEARNING MANAGEMENT SYSTEMS SOFTWARE
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Transcript of LEARNING MANAGEMENT SYSTEMS SOFTWARE
¨
LEARNING MANAGEMENT SYSTEMS SOFTWAREJuly 2017
CONTENTS4678
3440
Introduction
Defining LMS Software
The Quadrant
LMS FrontRunners Index
Runners Up
Methodology Basics
FRONTRUNNERS9 LearnUpon
10 Litmos
11 Cornerstone OnDemand
12 iSpringLearn
13 BizLibrary
14 TalentLMS
15 360Learning
16 Canvas
17 Brightspace
18 Lessonly
19 Absorb LMS
20 HalogenLearning
21 Schoology
22 Thinkific
23 Matrix
24 Totara LMS
25 KMILearningLMS
26 Bridge
27 ASAP LMS
28 Mindflash
29 Lanteria HR
30 Arlo
31 Kannu
32 Schoox
33 DigitalChalk
4J U LY 2 0 1 7
INTRODUCTION
This FrontRunners analysis is a data-driven assessment identifying products in the Learning
Management software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top 25-30 products in a quadrant format.
In the Learning Management FrontRunners graphic, the Capability axis starts at 3.50 and ends at 4.40, while the Value axis starts at 3.80 and ends at 4.60.
To be considered for the Learning Management FrontRunners, a product needed a minimum of 10 user reviews, a minimum capability user rating score of 4.0 and a minimum value user rating score of 4.0. In most cases, we evaluate hundreds of products and feature 20-25 as FrontRunners; all products that qualify as FrontRunners are top performing products in their market.
I N T R O D U C T I O N
5J U LY 2 0 1 7
QUADRANT CATEGORIES:
» UpperRight=Leaders:Leaders are all-around strong products. They offer the highest value and capability in that market.
» UpperLeft=Masters: Masters may have fewer capabilities, but end users value those capabilities highly. Depending on the functionality needed, a product positioned in the Masters quadrant might be a better option to consider than products positioned in other quadrants.
» LowerRight=Pacesetters: Pacesetters may offer a strong set of capabilities, but are not rated as high on value. For example, a Pacesetter might have a breadth of functionality at a higher price point.
» LowerLeft=Contenders: Contenders are strong-performing products that have not yet achieved the Value and Capability of the products in the other quadrants. For example, products in this quadrant may be more suited for companies that need more specialized functionality that comes at a price.
6J U LY 2 0 1 7
Learning Management Systems (LMSs) assist organizations—including both schools and
businesses—in managing their online teaching or training programs. They help users manage the administration, testing, tracking and reporting of learner progress through online courses.
Software Advice’s FrontRunners quadrant is focused on the North American LMS market. We identify this set of core capabilities for the LMS category: learning management and coursetracking.
In addition, we identify several related features that organizations purchasing an LMS may also need or wish to consider: certification and compliance management, virtual classroom, course library, proficiency testing/reporting, content authoring, extended enterprise, social learning, mobile learning, AICC/SCORM compliance, asynchronous learning, blended learning, gamification, gradebook, student portal and Tin Can API.
DEFINING LMS SOFTWARE
7J U LY 2 0 1 7
THE QUADRANT
All products that qualify as FrontRunners are top performing
products in their market.
8J U LY 2 0 1 6
LMS FRONTRUNNERS INDEX
9 LearnUpon
10 Litmos
11 Cornerstone OnDemand
12 iSpring Learn
13 BizLibrary
14 TalentLMS
15 360Learning
16 Canvas
17 Brightspace
18 Lessonly
19 Absorb LMS
20 Halogen Learning
21 Schoology
22 Thinkific
23 Matrix
24 Totara LMS
25 KMI Learning LMS
26 Bridge
27 ASAP LMS
28 Mindflash
29 Lanteria HR
30 Arlo
31 Kannu
32 Schoox
33 DigitalChalk
9
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDLEARNUPON
QUADRANT PLACEMENT: LEADERS
4.35 4.31
4.82 4.88
4.15 3.73
4.90 4.20
3.40 3.00
3.60 3.20
4.20 3.90
3.30
2.40
4.50
10
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDLITMOS
QUADRANT PLACEMENT: LEADERS
4.27 4.35
4.34 4.35
4.40 4.35
4.00 4.10
4.80 4.90
4.03 4.80
4.10 4.10
4.10
4.10
3.80
11
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDCORNERSTONE ONDEMAND
QUADRANT PLACEMENT: LEADERS
4.06 4.42
4.03 4.11
4.15 4.73
3.30 5.00
5.00 4.90
4.03 3.70
5.00 4.90
5.00
3.20
2.90
12
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDISPRING LEARN
QUADRANT PLACEMENT: PACESETTERS
4.36 4.07
4.79 4.78
4.50 3.37
4.00 3.60
5.00 4.00
3.35 1.60
3.60 3.70
4.10
3.70
2.00
13
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDBIZLIBRARY
QUADRANT PLACEMENT: LEADERS
4.11 4.30
4.47 4.67
3.45 3.92
2.60 5.00
4.30 1.90
4.08 2.60
5.00 4.50
4.30
3.30
3.70
14
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDTALENTLMS
QUADRANT PLACEMENT: LEADERS
4.13 4.22
4.65 4.74
3.50 3.70
2.20 3.00
4.80 5.00
3.70 5.00
3.00 3.10
2.90
4.70
4.20
15
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARD360LEARNING
QUADRANT PLACEMENT: LEADERS
4.09 4.24
4.69 4.75
3.30 3.73
4.60 4.90
2.00 2.60
3.70 1.60
4.90 4.20
3.90
1.90
4.10
16
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDCANVAS
QUADRANT PLACEMENT: LEADERS
3.99 4.34
4.23 4.20
3.55 4.48
4.00 4.40
3.10 4.80
3.95 4.10
4.40 4.60
4.90
3.50
3.00
17
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDBRIGHTSPACE
QUADRANT PLACEMENT: MASTERS
3.83 4.45
4.16 4.16
2.95 4.73
3.30 4.70
2.60 4.30
4.05 4.70
4.70 5.00
4.90
1.60
5.00
18
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDLESSONLY
QUADRANT PLACEMENT: MASTERS
3.84 4.38
4.63 4.71
2.50 4.05
1.70 4.70
3.30 4.50
3.63 1.60
4.70 4.40
4.00
3.60
2.20
19
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDABSORB LMS
QUADRANT PLACEMENT: PACESETTERS
4.30 3.87
4.32 4.36
4.50 3.37
4.60 3.40
4.40 5.00
4.08 1.60
3.40 3.40
4.20
4.30
4.40
20
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDHALOGEN LEARNING
QUADRANT PLACEMENT: MASTERS
3.72 4.40
4.34 4.32
2.40 4.48
2.20 4.80
2.60 4.70
3.83 3.20
4.80 4.70
4.80
2.00
3.70
21
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDSCHOOLOGY
QUADRANT PLACEMENT: MASTERS
3.53 4.58
4.33 4.47
1.80 4.70
2.60 4.50
1.00 4.40
3.68 5.00
4.50 4.90
4.70
3.70
1.80
22
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDTHINKIFIC
QUADRANT PLACEMENT: PACESETTERS
3.98 4.12
4.61 4.63
2.65 3.62
1.20 4.50
4.10 1.50
4.05 2.60
4.50 4.30
3.90
3.00
4.80
23
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDMATRIX
QUADRANT PLACEMENT: PACESETTERS
4.13 3.94
4.12 4.17
4.35 3.70
5.00 3.90
3.70 2.30
3.95 4.50
3.90 3.80
3.10
3.90
4.90
24
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDTOTARA LMS
QUADRANT PLACEMENT: CONTENDERS
3.87 4.18
4.22 4.37
3.90 4.00
4.00 3.90
3.80 3.10
3.15 4.50
3.90 4.30
3.50
4.00
1.20
25
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDKMI LEARNING LMS
QUADRANT PLACEMENT: PACESETTERS
3.99 4.02
4.70 4.70
3.05 3.33
3.30 4.60
2.80 1.00
3.50 1.60
4.60 4.10
3.70
4.50
1.20
26
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDBRIDGE
QUADRANT PLACEMENT: MASTERS
3.68 4.32
4.56 4.65
1.80 4.00
2.20 3.80
1.40 2.70
3.80 3.70
3.80 5.00
4.90
3.50
3.00
27
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDASAP LMS
QUADRANT PLACEMENT: CONTENDERS
3.90 4.01
4.45 4.44
3.70 3.58
4.00 4.30
3.40 3.90
2.98 1.60
4.30 3.70
3.10
3.30
1.20
28
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDMINDFLASH
QUADRANT PLACEMENT: CONTENDERS
3.81 4.05
4.26 4.33
3.70 3.77
3.30 3.50
4.10 4.70
3.00 3.90
3.50 3.50
3.30
2.90
2.30
29
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDLANTERIA HR
QUADRANT PLACEMENT: CONTENDERS
3.70 4.13
4.90 5.00
2.00 3.27
1.20 4.10
2.80 1.00
3.00 2.60
4.10 3.90
3.20
2.80
1.90
30
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDARLO
QUADRANT PLACEMENT: CONTENDERS
3.67 4.13
4.69 4.73
2.70 3.53
1.10 3.30
4.30 3.70
2.63 4.90
3.30 3.00
2.30
3.10
1.80
31
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDKANNU
QUADRANT PLACEMENT: CONTENDERS
3.74 3.96
4.74 4.78
2.55 3.13
1.70 3.70
3.40 2.80
2.93 1.60
3.70 3.50
2.80
4.00
1.20
32
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDSCHOOX
QUADRANT PLACEMENT: CONTENDERS
3.66 3.99
4.59 4.41
2.10 3.57
2.20 3.70
2.00 2.50
3.38 4.30
3.70 3.60
2.90
4.20
2.70
33
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Employee Growth
Employee Base
Customer Growth
Employee Growth
J U LY 2 0 1 7
FRONTRUNNERS SCORECARDDIGITALCHALK
QUADRANT PLACEMENT: CONTENDERS
3.56 3.90
4.75 4.66
1.95 3.13
2.90 3.10
1.00 4.60
2.78 1.60
3.10 3.20
2.20
2.70
3.10
34J U LY 2 0 1 7
RUNNERS UP
Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately
not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.
360factors
Abara LMS
AcademyLMS
AccordLMS
Administrate
Adobe
ADP Vantage HCM
AktivMindLMSCorp.
Ascentis
Asentia
Atum - LMS
Avancert
Axis LMS
Aziksa
BirdDogHR
BIS Training Solutions
Blackboard
BlueVolt
BrainCert
BrainsharkRapidLearning
bxp software
Capabiliti LMS
Cascade
Certspring
Chalkup
Chamilo
Classe365
Cloudschool
Coach
Cogentys
Coggno
Collaborator
ComplianceWire
Composica
Connecteam
Continu
35J U LY 2 0 1 7
RUNNERS UP
ConvergenceLMS
CourseGenius
CourseMill LMS
Coursepath
Courseplay
CourseStorm
CourseWebs
Create eLearning LMS
CreateOnlineAcademy
CrossKnowledge Learning Suite
CuViBox
DATABASICS Time
DATIS
DayforceHCM
Degreed
DeltekTalentManagement
Didacte
Docebo
Dokeos
e-doceolearningmanager
E-Learning Platform
eAmida
Easy LMS
EasyCampus
EBSPaySuite
Edbrix
Edmego
Edmodo
edoola
Edsby
EduBrite
EDUHAPPY
EDUonGo
Eduson.tv
EduWave
Edvance360
eFrontPro
Elan Enterprise LMS
eLeaP
eLearning Impulse
eloomi
EmployWise
emPower
EmpowerHR/Pay
Enable LMS
engagedly
Enterprise Study Learning Management Suite
Entrenar.se
eNyota LMS
EpicorHCM
ePROMIS ERP
eSSential LMS
eTrainCenter
EVALS
EventCenter
Evolve Learning Manager
36J U LY 2 0 1 7
RUNNERS UP
eXactlearningLCMS
Examination Online
Exceed
ExpertusONE
ExploreGate LMS
ExponentialImpact
ExxTend Learning
EZ LCMS
Finalsite Apply
Firmwater LMS
FirstNet Learning
Flipick
Forma Lms
Fox Training Management System
Frontline Professional Growth
Geenio
GeoTalent & TrainingPartner
GnosisConnectLMS
GO1 LMS
GoConqr
Grovo
GyrusAim
HealthcareSourceQuality Talent Suite
HighLinePersonality
Hosted LMS
HR Partner
HRadvocate
HRPLUG
HRWize
IBM Kenexa Talent AcquisitionSuite
iCohere
ICS Learning Group
IndustrySafe
Infor HCM
Informasoft
Inspired LMS (iLMS)
Intuo Learn
ISOtrain
Jenzabar eLearning
JLMS Learning Management System
JoomlaLMS
KedzohmLearn
KnowledgeAnywhere
Knowledge Centre LMS
KnowledgeDirect
Kokm
Kornukopia
KronosWorkforceCentral
Latitude CG
Learn-Wise
LearnCore
LearnCube
LearnDash
Learndot
37J U LY 2 0 1 7
RUNNERS UP
LearnerNation
LearnerWeb
LearningatWork
Learning Management Systems for Business
Learning Suite 360
LearningbankLMS
LearningCart
LearningStone
LearnwithGuru
Lecturio
LMSbyTraining-Online.eu
LMS King
Looop
Meridian Global LMS
MindScroll
Moodle
MOSChorus
My Custom Event
Natural HR
NEO LMS
NetDimensions Learning
NetExam
NortekPeopleManagement
NuCLO
NuVarsity
NuViewHR
Online Orientation
OpenBook
OpenHR
Opigno LMS
Oracle
OracleHCMCloud
Paradiso LMS
PathLMS
Pathgather
PeopleFluent
PeopleMatter
PeopleQlik
PeopleSoft Human Capital Management
PeopleStreme
Populi
PraxiPower Software
Prodeceo
PROPEL eLearning
ProProfsTrainingMaker
Prosperity LMS
Qintil
Qustn
Relaxo LMS
Relias LMS
Reviewsnap
RomyLMS
Saba
Sage HRMS
Sage People
Sakai
38J U LY 2 0 1 7
RUNNERS UP
SAP
ScholarLMS
SchoolKeep
ScriptoPro
SentricWorkforce
Sentrifugo Open SourceHRMS
SEQTA Software
SET Safety LMS
ShareKnowledge
SilkRoad
SimplyDigi LMS
SkillBuilderLMS
Skilljar
SkillPort
Skolera
SkyPrep
SmarterU LMS
Solid State LMS
Spoke
STARS Campus for careerschools
StudyCloud
Studytube
SumTotal Learn
SumTotal Talent
SutiHR
SyberWorksTrainingCenter
SycamoreEducation
TalentGuard
talentReef
TalentSoft
Talview
TargetSolutions
Tasytt
Teachable
TechnomediaTalentManagement Suite
tessello
ThinkingCapLMS
ThoughtIndustries
TopScholar
TOPYX LMS
TorchLMS
TowerMetriX
TraCorp LMS
TrainCaster
TrainingRelief
TrainingToday
Travitor Pro
Trellis
TutorOx
Udutu Guru LMS
Unius Learning
UpGraduate LMS
Uscreen-OnlineVideoCourse Hosting
Valamis
39J U LY 2 0 1 7
RUNNERS UP
Velpic
Versal
Vibe HCM
ViewCentral
Virtual Learning Platform
Virtual Training Assistant
WestNetMLP
Wisenet
WisetailLMS
WizIQInc.
WorkBright
WorkRamp
Worldclass
XCD HR
XUCore LMS
Zunos
40J U LY 2 0 1 7
METHODOLOGY BASICS
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions: Capability on the x-axis and Value on the y-axis.
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:
» End-user ratings of one to five stars on the product’s functionality.
» End-user ratings of one to five stars on the product’s ease of use.
» End-user ratings of one to five stars on the product’s customer support.
» A score, relative to other products in the market, for the product’s inclusion of key functionality for the software category.
» A score, relative to other products in the market, representing the number of other products that integrate with it.
M E T H O D O L O G Y B A S I C S
41J U LY 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:
» End-user ratings of one to five stars on overall satisfaction with the product.
» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.
» End-user ratings of one to five stars on how likely they are to recommend the product to others.
» A score, relative to other products in the market, for the size of the product’s customer base.
» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).
» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.
» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google.
M E T H O D O L O G Y B A S I C S
42J U LY 2 0 1 7
Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in a FrontRunners quadrant, a product must have a minimum number of unique, user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. The minimum number of reviews required per product may differ by category, but will generally be between 10 and 20 unique reviews.
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