Law Enforcement Fire Nursing Disaster Public Health ...

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Riverside County Fire Chief’s Association Motivating Others Through Leadership Fire Chief John R. Hawkins CAL FIRE/Riverside County Fire Department October 9, 2017 1 Law Enforcement Fire Nursing Disaster Public Health Emergency Medical Law Enforcement Fire Nursing Disaster Public Health Emergency Medical Fire Chief John R. Hawkins CAL FIRE Riverside Co Fire Dept.

Transcript of Law Enforcement Fire Nursing Disaster Public Health ...

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 1

Law EnforcementFire

NursingDisaster

Public HealthEmergency Medical

Law EnforcementFire

NursingDisaster

Public HealthEmergency Medical

Fire Chief John R. HawkinsCAL FIRERiverside Co Fire Dept.

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 2

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 3

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 4

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 5

• Objective 1

• Introduce program, ‘Motivating Others Through Leadership’

• Objective 2

• Discuss Leadership

• Objective 3:

• Discuss Expectations

• Objective 4:

• Discuss Systems Approach to All Hazards Emergency Management

RCFCALEADERSHIP ACADEMY

Course Objectives

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 6

• Am honored to speak at the 2017 RCFCA Leadership Academy

• Am committed to positive, Transformational Leadership

• Believe in Systems Approach

• Heck, I don’t have all the answers but I still darn well care at 69 years of age!

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 7

• Integrated

• Cooperative

• Regional

• Fire Protection System• State

• County

• Cities

- Personnel• 1,250 CAL FIRE career firefighters and support personnel

• 220 County or City support personnel

• 200 Volunteer Reserve Firefighters

- Fire Stations and Equipment• 96 Fire Stations

• 108 Staffed Fire Engines

• 8 Staffed Aerial Ladder Trucks

• 1 Staffed Breathing Support Unit

• 2 Staffed Hazardous Materials Teams

• 17 Fire Crews Assigned to 3 Camps

• 1 Firefighting Copter

• 2 Air Tankers

• 1 Air Tactical Plane (Directs Air Tankers)

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 8

• Leadership

• Competence

• Integrity

• Safety

• Customer Service

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 9

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 10

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 11

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 12

1. TASK (What is to be done)

2. PURPOSE (Why)

3. END STATE (Looks like)

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 13

•BE (Character)

•KNOW (Competence)

•DO (Active Leadership)

The Mission

The Men

Me

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 14

• Purpose

• Personal or professional

• Must clearly understand

• Must be legally, morally & ethically correct

• Must care for welfare

•Listen

•Lead

•Sound tactics & techniques

• Must show courage

• Both inextricably linked

• Cannot be good with one without the other

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 15

• Last for a reason

• Must take care of yourself

• Only take care of yourself after taking care of:• Mission

• Men

• Never put personal well-being or advancement ahead of your accomplishment of mission & care of men

• Saturate – 1st exposure to subject• Incubate –

•Mind subconsciously sorts through inputs•Begins to recognize patterns•Snaps patterns together

• Illuminate –•Eureka moment(s)

(Keep pen & paper near bed)

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 16

• “…The wisest guy on the ground will always defer to the other guys on the ground…”

• “…Tacit knowledge is contextualized knowledge of people, places, ideas & experiences…”

• Fire Captain Mark vonAppen

• Excellence Is My Responsibility

• 4 Points:

1. Do your job

2. Treat people right

3. Go all out

4. Have an all in attitude

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 17

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 18

• "It is not the critic who counts, not the man who points out how the strong

man stumbled or where the doer of deeds could have done better. The

credit belongs to the man who is actually in the arena; whose face is

marred by dust and blood; who strives valiantly; who errs and comes short

again and again; who knows the great enthusiasms, the great devotions,

and spends himself in a worthy cause; who, at best, knows in the end the

triumph of high achievement; and who, at the worst, if he fails, at least fails

while daring greatly, so that his place shall never be with those cold and

timid souls who know neither victory nor defeat."

-Theodore Roosevelt

“People ask the difference between a leader and a boss. . . The leader works in

the open, and the boss in covert. The leader leads, and the boss

drives.”

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 19

• "A leader is a man who can adapt principles to circumstances." 

• "Moral courage is the most valuable & usually the most absent characteristic in men." 

• "Say what you mean & mean what you say." • "If everyone is thinking alike, then somebody isn't 

thinking." • "Never tell people how to do things. Tell them what to do 

& they will surprise you with their ingenuity." • "Lack of orders is no excuse for inaction." • "Do everything you ask of those you command." • "Do more than is required of you." • "Do not fear failure." • "Make your plans to fit the circumstances." • “No good tactical decision was ever made from a swivel 

chair.”• "Take calculated risks."  • "Lead me, follow me, or get out of my way."

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 20

"A leader is a man who had the ability to get

other people to do what they

don't want to do, and like it."

• "Ask not what your country

can do for you; ask what

you can do for your

country.“

• "Change is the law of life.

And those who look only to

the past or the present are

certain to miss the future."

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 21

• “The ones that learn by reading.

• The few who learn by observation.

• The rest of them have to pee on the electric fence & find out for themselves.”

Will Rogers

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 22

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 23

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 24

Mr. Parrish’s guidance

• Reconnect RVC with County government

• Speaking

• Be brief

• Be brilliant

• Be seated

• Bring forth problems; don’t hide them

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 25

• LA County Fire Chief 1954-1969• 80 fire stations when he took the

helm• Chief Klinger's term was

coordinated, explosive growth of LAC

• Developed historic "Lakewood Plan," allowing incorporated cities to contract with the County

• Accomplishments:• Pioneered now-common use of

helicopters at wildfires• Oversaw the adoption of paramedic

services• Helped develop 9-1-1 system• "He thought like a fireman. He cared

about the firemen."

• Transformational vs. transactional leadership

• Pro-active, out front leader

• Communicate down, up & side

• Team work• NO “I, Me or My”• YES “We, Our & Us”

• Value FF’s as your own kids

• Put best horses in hardest races

• If gut says ‘NO’, answer is ‘NO!”

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 26

• Select key staff players• Set leadership example for

team• Set expectations early & live

by them• Direct what you want not

how & get out of their way• Stand by & support team

players• Speak up for organization

when necessary

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 27

• Definition: Everyone plays for the same cause

• Winning sports teams example

• Battleship analogy

• Vector forward direction

• Stern slow draggers

• Tug boat cross vectors

• Mess hall naysayers

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 28

• If it feels wrong, don't do it

• Say "exactly" what you mean

• Don't be afraid of pleasing people

• Trust your instincts

• Never speak bad about yourself

• Never give up on your dreams

• Don t be afraid to say “No"

• Don t be afraid to say "Yes"

• Be kind to yourself

• Let go of what you can't control

• Stay away from drama & negativity as much as possible.

1. Be a leader, a professional & a team player.2. Be on the cutting edge of innovative, productive change.3. Continue to pursue every possible education, training &

experience opportunity.4. Impart to others what I have learned & help develop youth

in the fire service.5. Challenge bureaucracy.6. Never make a command or tactical decision that injures or

kills an emergency worker.7. Retire as a happy & healthy fire officer.

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 29

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 30

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 31

• Simply, THINK SAFETY

• Simply, BE SAFE

• Simply, ACT SAFELY

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 32

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 33

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 34

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 35

MUST INCLUDE SYSTEMS APPROACH BY:

• Fire

• EMS

• Law Enforcement

• Disaster Management

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 36

• Demonstrate visionary mindset of a leader• Own the system• Demonstrate operational expertise• Focus on system outcome• Sail system ship through choppy or worse

waters• Provide system that public deserves &

expects

• Bring together interdisciplinary leaders

• Create oversight organization

• Determine goals & objectives

• Enact interdisciplinary system approach

• Create evidence based system

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 37

• Communications

• Coordination

• Cooperation

• Collaboration

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 38

“We must maximize our similarities &

minimize our differences.”

• Create interagency systems mindset

• Create multi-discipline attitude & actions

• Destroy interagency siloes

• Be evolutionary agents

• Overcome resistant to change

• Challenge agencies to collaborately act

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 39

• Create After Action Reports (AAR)

• Be transparent

• Re responsive to system

• Honestly commend

• Create high performing organizations

• Adopt system enhancements

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 40

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 41

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 42

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 43

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 44

Riverside County Fire Chief’s AssociationMotivating Others Through Leadership

Fire Chief John R. HawkinsCAL FIRE/Riverside County Fire 

Department

October 9, 2017 45

John R. Hawkins(951) 940-6900

[email protected]

Take care, be safe, have fun & live the

FF dream…