IT Architecture Relevance in a Dynamic Economy

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IT Architecture Relevance in a Dynamic Economy Case: Indonesia Trend on Banking Architecture

Prof. Richardus Eko Indrajit President of IASA Indonesia [email protected]

1


The Buzzwords

Go CLOUD

Go GREEN 2


Dynamic Economy and IT Architecture ?

CTO/CIO to CEO Conversa�on: ““I have one good news, one bad news and one very bad news. Which one do you want to hear first?””

3


Characteris�cs of Dynamic Economy

1. Change. Change. Change.

2. Speed. Speed. Speed.

does a flexible IT architecture exist ?

does an agile IT architecture exist ?

3. Mixture. Mixture. Mixture. does an inter-operable IT architecture exist ?

4. Value. Value. Value. does an effective yet efficient IT architecture exist ?

5. Complex. Complex. Complex. does a self-governed IT architecture exist ?


Challenge and Phenomenon #1

““Mergers and Acquisitions””

System

A System

B

System

C System

D

I.T. Architecture

?

Legacy System Self Development

Open Source New Installment

Client Server Realtime-Online

Outsource Multi Brand



““Converting from CAPEX to OPEX””

System

A System

D

System

E System

F

System

B System

C

System

G

I.T. Architecture

?

Cloud Computing Shared-Services

Utility Model Outsourcing



““Multi-Vendors Partnership Model””

I.T. Architecture

?

System

A

System

D

System

E

System

F

System

B

System

C

System

G

Brand

Contract

Service

Product

Module

Standard

Cost

Quality

Trend

People

Knowledge

Skills

Complexity

Source

History

Maturity



““Interdependent Value Chain System””

I.T.

Architecture

?

System

A

System

D

System

E

System

B System

C

Interoperability Integration

Complexity Standard Linkage Security

Linkage Workflow

Integrity Compatible



““System Migration and Integration”” I.T.

Architecture

System

A System

B

System

C

System

D

System

A’’ System

B’’

System

C’’

System

D’’

Scalability Integrity

Complexity Security Sustainability



““Compliance-by-Design Requirement”” I.T.

Architecture

?


More and more challenging phenomena …

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mmuullttii ppllaattffoorrmmss,, mmuullttii vveennddoorrssssyysstteemmss ppoorrttffoolliioo

oorrggaanniissaattiioonn ggrroowwtthh

nneeww rreegguullaattiioonn,, nneeww ccoommpplliiaanncceecchhaannggiinngg bbuussiinneessss rreeqquuiirreemmeennttss

ssyysstteemm mmiiggrraattiioonn aanndd uuppggrraaddiinngg

tteecchhnnoollooggyy eennhhaanncceemmeenntt

ccoosstt ccoonnttaaiinnmmeenntt

eemmbbeeddddeedd rriisskkss

oorrggaanniissaattiioonn ccoonnssttrraaiinnttss

ssttaakkeehhoollddeerr nneeeeddss

sseeccuurriittyy ssttaannddaarrdd


Definitely we need SOMETHING and SOMEBODY …

somekind of IT ARCHITECTURE

BODY OF KNOWLEDGE

somekind of IT ARCHITECTS

COMPETENCIES & SKILLS

+


We need IT ARCHITECTURE …

ENTERPRISE ARCHITECTURE

Business Architecture

Informa�on Architecture

So�ware Architecture

Infrastructure Architecture

Design

Human Dynamics

Quality A�ributes

IT Environment

Business Technology Strategy

economy factor valuable asset competitive advantage business network

unique posture capabilities robustness relevancy alignment


And we need IT ARCHITECT as PROFESSION …


Lets talk about the profession …

15

IT Architects vs Broadway Artists


Before and A�er

1988 – (1) System Analysts; (2) Programmers; and (3) Operators

2008 – (1) 20 as executives; (2) 74 as managers; (3) 33 as supervisors; and (4) 84 as staffs (Janco, 2008)


ICT Worker Taxonomy

Executives

Managers

Supervisors Assistant Managers

Administrators

Staffs - Coordinators Operators – Specialists

Technicians - Clerks

10 professions

74 professions

33 professions

84 professions

Source: Internet and Information Technology Position Descriptions HandiGuide, 2006 Edition

““we are here””


ICT Worker: Execu�ves

Security Officer

Technology Officer

Information Officer

Knowledge Officer

Administration Consulting Services

Human Resources

Information Services

Strategy and Architecture

Technical Services

Chief

Vice President


ICT Worker: Manager

IT Management and Control

IT Planning

IT Deployment

IT Infrastructure

Electronic Commerce

Information Technology

Technical Services

Telecom. Services Systems Systems and

Programming

Production Services and Data Center

Standards Compliance

Availability and Automated Operations

Change Control Application Development

Application Technology

Accounting for IT

Administration and Facilities

Customer Service Customer Service Center

Contracts and Pricing Controller Competitive

Intelligence Computer Operations

Data Warehouse Database Data Communications Data Security Customer Site

Support

Data and Systems

Engineering

Help Desk Support

Information Architecture

Enterprise Architecture

Facility and Equipment

Support

Disaster Recovery

Disaster Recovery and Business

Continuity

Dir

ecto

r M

anag

er


ICT Worker: Manager (con�nue)

Microcomputer Technology

Network and Computing

Services

Media Library Support Metrics Internet and

Intranet Activities Internet Systems

Output Processing Outsourcing

Operating Systems

Production

Operations Support Network Services Office Automation

Applications

Production Support

Property Management Point of Sale Production

Services

Personal Computing and Auto. Support

Planning and Integration

Services

Site and Shift Operations Site Management Security and

Workstations Service Level

Reporting Quality Control Re-engineering

Man

ager

Systems and Programming

Technical Services Store Systems Systems Software Site Software and

Device Services Software

Engineering

Transaction Processing

Telephone and Wireless Services

Training and Documentation

Telecom. Installation

and Maintenance

Wireless Systems Voice and Data Communications

Voice and Wireless

Communications User Support


ICT Worker: Supervisor

Computer Operations

Asst. Supervisor

Computer Operations

Shift Manager

Communications Administrator

Computer Operations

Asst. Manager

Capacity Planning Supervisor

Change Control Supervisor

Network Services

Supervisor

Procurement Administrator

Information Center

Manager

Microcomputer Support

Supervisor

Disaster Rcvry. & Special Projects

Supervisor

Hardware Installation Supervisor

Project Manager Network

Technical Servcs.

Project Manager Systems

Project Manager Distributed

Systems

Project Manager Implementation

Deployment

Production Services

Supervisor

Project Manager

Applications

System Administrator

Linux


Windows



Lead Supervisor POS Supervisor POS

Training

Su

per

viso

r –

Ass

ista

nt

Man

ager

- A

dm

inis

trat

or

Word Processing Supervisor

Voice Communications

Manager Webmaster

Data Entry Supervisor

Database Administrator

Customer Service Supervisor

Data Communications

Asst. Manager

Computer Operations

Shift Supervisor

Customer Service Coordinator Lead


ICT Worker: Staff

Hardware Installation Coordinator

Help Desk Analyst

E-Commerce Specialist

Forms and Graphics Designer

Database Specialist

Disaster Recovery Coordinator

Librarian Maintenance

Contract Administrator

IT Planning Analyst

LAN Applications Support Analyst

Internet Developer

Internet and Intranet

Administrator

Network Engineer

Network Security Analyst

Network Control Analyst

Assistant

Network Control Analyst Media Librarian

Metrics Measurement

Analyst

Object Programmer

Object Programmer

Senior

Network Technician

Network Specialist

Senior

Network Services Administrator

Network Specialist

Accounting Analyst Business Analyst Account

Representative Accountant 4th GL Specialist 4th GL Specialist Senior

Computer Operator

Junior

Computer Operator

Competitive Intelligence

Analyst

Computer Equip. and Network

Analyst

Business Services Analyst

Change Control Analyst

Data Entry Clerk Data Security Administrator Data Analyst

Data Center Facility

Administrator

Computer Operator Lead

Customer Service Coordinator

Sta

ff –

Coo

rdin

ater

– O

per

ator

etc

.


ICT Worker: Staff (con�nue)

Systems Analyst Senior

Systems Programmer

Software Engineer Systems Analyst Programmer

Senior

Quality Measurement

Analyst

Technical Services

Specialist

Technical Specialist

Systems Support Specialist

Senior Tape Librarian

Systems Programmer

Senior

Systems Support Specialist


Coordinator


Specialist

Linux Programmer

Linux Programmer

Senior

Technical Specialist

Senior

Telecom. Technician

Word Processing Operator

Word Processing Lead Operator

Web Site Designer

Wireless Coordinator

Voice Wireless Communications

Coordinator Web Analyst

Personal Computer Specialist

Planning Integrt. and Control

Administrator

Operations Analyst Senior

Operations Training

Coordinator

On-Line Transaction

Processing Analst.

Operations Analyst

Procurement Assistant

Procurement Coordinator

POS Senior Coordinator Print Operator POS Coordinator POS Hardware

Coordinator

Programmer Assistant Programmer

Production Control

Specialist

Programmer/ Analyst

Production Control Analyst

Production Control

Analyst Senior

Sta

ff –

Coo

rdin

ater

– O

per

ator

etc

.


Posi�on Purpose

  The IT Strategy and Architecture func�on administers the prepara�on and repor�ng of the IT department’s seasonal and long range plans as well as providing long term direc�on of the IT architecture.

  Based on overall enterprise plans, the director proposes the basic IT philosophies and direc�ons related to planning and architecture for acquiring computer hardware and opera�ng systems as well as applica�on so�ware systems.

  The individual synchronizes individual IT department plans with overall department plans, and department plans with division goals and objec�ves.

  The Vice President is authorized to prescribe the frequency and formats for other IT department’s submission of data, including budgets in support of IT plans.

  The scope of this func�on extends from planning for the IT department’s role at the enterprise, to selec�ng specific hardware and so�ware technologies for sa�sfying the enterprise business objec�ves.

24


Scope and Responsibility   Planning that supports the enterprises’ strategic business plan;   Architectural planning that takes into considera�on all facets of the enterprise and technology including: Advanced Technology; Ar�ficial Intelligence; Data Architecture; and Decision Support;

  Training requirements to support the plan and architecture;   Metrics defini�on, implementa�on, opera�on and communica�ons both within and outside of IT;

  Defini�on and capture of metrics associated with the enterprise’s Service Level Agreement Processes;

  Special projects such as mergers and acquisi�ons; and   Imaging and other bank opera�onal systems projects that impact the overall IT architecture.

25


Problems and Challenges

“The incumbent is challenged with the task of providing comprehensive recommenda�ons to the enterprise’s senior management, both IT and non-‐IT. The director is further challenged with achieving a group consensus or decision which is consistent with the enterprise goals and objec�ves. The individual holds a crucial role in determining the best direc�on for the enterprise IT func�on to follow, and keeping the enterprise heading successfully in that direc�on.”

26


Welcome to the Broadway

6C ROLES


6 Talented People in the Broadway

  Crea�ve Producer.   Composer.   Choreographer.   Coach.   Conductor.   Coordinator.

6C


C1 -‐ IT Architect as a Crea�ve Producer

market requirements

business objectives

politically correct

budget, cost, investment

sponsorships

leadership

persuasion

negotiation

talent scout

risk taker


C2 -‐ IT Architect as a Composer

requirements

style

quality

art + science

playable

value


C3 -‐ IT Architect as a Choreographer

dynamic

speed

constraints

contextual

togetherness

beauty

perfect

instinct

creative

memory


C4 -‐ IT Architect as a Coach

on the fly – instant – courage – consistent – patient – empower – creative – hands-on/off

trust – delegate – talent – harmony – communication – persistence - detail


C5 -‐ IT Architect as a Conductor

standard

harmony

skills

complexity

tools/instruments

environment


C6 -‐ IT Architect as a Coordinator

complexity – multi entities – endurance – creativity – conflict – errors – patient – energy

objective – harmony – sensitive – accurate – pressure – administration – risks - mature


Finally, IT Architect is the ““Enterprise Mastermind””

n. someone who plans and directs an ingenious and complex scheme or enterprise

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CCoommppoosseerr

CChhoorreeooggrraapphheerr

CCooaacchh

CCoonndduuccttoorr

CCoooorrddiinnaattoorr


Why IT Architecture is Relevant ?

Holistic. Whole. Systemic. Relationship. Thorough. Complete. Adaptive. Components. Robust. Quality.


Using IT Architecture within a PLANNING and EXECUTION Life Cycle …

“Planning without execu�on is merely a dream, but

Execu�on without a proper planning can cause a nightmare”

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Think strategic by looking something in a holis�c and systemic way

Our worse enemy is: wrong percep�on and assump�on on what is going to happen


Inheritance of a GREAT LEGACY SYSTEM ?

Listen to the story… ““On man is about to get inheritance from his very rich 90 year-‐old daddy who is very sick and dying…””

38


Q & A Thank You

39

IT Architecture Relevance in a Dynamic Economy

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