Influence of Federal Disaster Assistance on Family Business Survival and Success
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Transcript of Influence of Federal Disaster Assistance on Family Business Survival and Success
Influence of Federal Disaster Assistanceon Family Business Survival and Success
George W. Haynes*, Sharon M. Danes** andKathryn Stafford***
*Department of Agricultural Economics and Economics, Montana State University, 210E Linfield Hall, Bozeman 59717,MT, USA. E-mail: [email protected]**Department of Family Social Science, University of Minnesota, Room 275F McNeal Hall, 1985 Buford Avenue, St. Paul,MN 55108, USA. E-mail: [email protected]***Department of Consumer Sciences, The Ohio State University, 265 B Campbell Hall, Columbus, OH, USA.E-mail: [email protected]
This study examines the impact of federal disaster assistance on the survival and success of small family-owned businesses
with fewer than 500 employees from 1996 to 1999. Small family-owned business owners were defined as those who had
been in business at least a year, had spent a least 6 hours a week or a minimum of 312 hours annually working in the
business, had lived with at least one family member and had fewer than 500 employees. This study suggests firms located
in counties receiving more disaster assistance are not more likely to survive, however these firms are more likely to realize
positive changes in revenue than firms located in counties receiving less disaster assistance. Businesses located in an
economically vulnerable rural county, those engaged in family to business resource intermingling and those transferring
more business income to the household were more likely to survive. Larger businesses, those headed by women and those
transferring more income from the business to the family were most likely to succeed.
1. Introduction
Federal disaster aid was instituted to facilitate the recov-
ery of households, businesses and communities. Disaster
assistance is distributed through the United States Depart-
ment of Agriculture (USDA), Federal Emergency Manage-
ment Agency (FEMA), Small Business Administration (SBA)
and others. USDA, FEMA and SBA are responsible for
allocating federal money in the form of grants and loans to
areas that have been adversely impacted by natural disasters.
In 2007, the Agricultural Assistance Act, provided approxi-
mately US$3 billion in agricultural disaster aid for US farm-
ers and ranchers (Farm Service Agency, 2009), while FEMA
provided annual relief expenditures of about US$3 billion for
about 50 declared disasters each year (Garrett & Sobel,
2002). The SBA provides low interest disaster loans to
homeowners, renters, small businesses and non-profit orga-
nizations. This study focuses on small family-owned busi-
nesses, where these business owners have been in business
at least a year, had spent a least 6 hours a week or minimum
of 312 hours annually working in the business, had lived with
at least one family member and had fewer than 500 employ-
ees. While this disaster assistance is considered to be
critically important for recovery, the impact of disaster
assistance on the survival and success of small family-owned
businesses is an open question.
Small family-owned business owners differ from wage
earners when a natural disaster hits. They are often times
stressed twice by a natural disaster, once as business owners
and once as private citizens (Runyan, 2006). Research has
found that disaster assistance helps individuals recover, but
not businesses (Alesch, Holly, Mittler, & Nagy, 2001). Related
research has examined the role of the government in
supplying disaster assistance and the subsidy rates paid by
taxpayers for this assistance (Barnett, 1999). Little is known
about economic losses experienced by small businesses after
a natural disaster or the long-term impact of losses (Alesch
et al., 2001; Rose, 2004). Although researchers expected to
find that disaster assistance aided business recovery, Webb,
Tierney, and Dahlhamer (2000) found no significant effect,
and Dahlhamer and Tierney (1998) found post-disaster aid
was negatively related to disaster recovery. This negative
relationship between disaster aid and recovery may be
caused by several barriers to disaster recovery identified
& 2011 Blackwell Publishing Ltd. DOI: 10.1111/j.1468-5973.2011.00637.x
Journal of Contingencies and Crisis Management Volume 19 Number 2 June 2011
by Runyan in his qualitative study of small businesses
following the Hurricane Katrina disaster. The barriers
identified included lack of planning, vulnerability to cash
flow interruptions, lack of access to capital for recovery,
problems cause by federal assistance and serious infrastruc-
ture problems impeding recovery.
This study extends earlier work by utilizing a longitudinal,
nationally representative household sample of small family-
owned businesses [National Family Business Panel (NFBS)]
and high-quality information on disasters from the Spatial
Hazards Economic Loss Database for the United States
(SHELDUS) and the Public Entity Risk Institute (PERI). The
SHELDUS information provides estimates of the total
amount of damage in the county, while the PERI information
provides the actual amount of Federal Disaster Assistance
paid into the counties declared Presidential Disaster Areas.
The study further introduces into the models measures of
owning-family resilience and characteristics of the business
and business manager as controls. The objective of this
paper is to assess the effects of county-level federal disaster
assistance on small family-owned businesses from 1996 to
1999. This study asks two critically important questions:
1. Does Federal Disaster Assistance to the county have a
positive effect on small family-owned business survival?
2. Does Federal Disaster Assistance to the county have a
positive effect on small family-owned business success?
2. Literature review
This literature review examines the existing literature on the
survival and success of small family-owned businesses and
reviews theoretical models addressing the impact of natural
disasters and disaster recovery on businesses. The review of
the small family-owned business literature summarizes the
influence of family business characteristics and behaviours
on the objective and subjective success of the business. The
review of other theoretical models briefly summarizes
selected disaster models and compares them to the Sustain-
able Family Business Theory (SFBT) employed in this study.
2.1. Survival and success
Firms must survive to succeed; however, survival is not
simply a cruder measure of success. Rather, firm success and
survival are distinct components of business performance.
Predictors of success are not necessarily the same as those
for survival. For example, large firms are more likely to
survive, yet small firms tend to be more profitable (Kalle-
berg & Leicht, 1991). Extensive literature exists on how
family businesses need to operate for long-term survival,
performance, growth and success (e.g., Bates, 1990; Davids-
son, 1991; Hall, 1991; Kalleberg & Leicht, 1991; Korsching &
Allen, 2004; Olson, Zuiker, Danes, Stafford, Heck, & Duncan,
2003; Sharfman & Dean, 1991; Siegel, Siegel, & Macmillan,
1993). More recent literature has suggested a systematic
model to examine the impact environmental disasters on
businesses (Zhang, Lindell, & Prater, 2009).
Typical objective indicators of business success are gross
revenue, survival, return on assets, growth in sales, profits
and number of employees (Miner, 1997). Subjective indica-
tors of success have also been identified as important to
assess; in fact, Stafford, Duncan, Danes, and Winter (1999)
in their SFBT argue that privately owned firms must meet
owner expectations as well as economic criteria to be
considered successful. In furthering this argument, Danes,
Loy, and Stafford (2008b) found stronger evidence to sup-
port the argument that objective and subjective indicators of
business success are two dimensions of success rather than
a one-dimensional construct.
For small firms and the self-employed especially, subjec-
tive indicators assume greater significance. While the ma-
jority of firm studies utilize objective performance measures,
a growing number incorporate subjective measures examin-
ing the non-economic dimensions of firm performance and
complementing the use of financial data (Kotey, 1997).
Subjective, non-pecuniary measures of firm success provide
more insights into the owner’s commitment to the firm, and
take into account customer satisfaction, personal develop-
ment and a sense of personal achievement (Rosenblatt, de
Mik, Anderson, & Johnson, 1985; Stanforth & Muske, 2001).
The short life of small businesses is often attributed to
poor business management, but personal and family reasons
also account for business closures. In 2000 NFBS, 69% of all
businesses that closed between 1997 and 2000 did so for
personal or family reasons (Winter, Danes, Koh, Fredericks,
& Paul, 2004). Many small businesses survive because the
family works without pay or uses family assets to secure a
loan. Olson et al. (2003) found that how the family managed
the interface with the business accounted for 22% of the
variance in business gross revenues and 33% of the variance
in perceived business success.
Firm success has also been shown to increase when family
members help in the firm and provide emotional support to
the owner (Danes & Lee, 2004; Danes & Morgan, 2004; Green
& Pryde, 1989; Van Auken & Werbel, 2006). Firm success was
negatively affected by heavy family demands, goal conflict
between active and non-active family members (Danes, Haber-
man, & McTavish, 2005; Hoy & Verser, 1994). Firm manage-
ment and family interactions affect firm success (Masuo,
Fong, Yanagida, & Cabal, 2001; Olson et al., 2003). The long
held belief that work and family life are separate spheres
operating independently has been challenged by studies that
suggest that there are extensive, positive and negative bi-
directional influences between work conditions and outcomes
that affect family life and vice versa (Heck & Trent, 1999;
Stafford et al., 1999; Duncan, Stafford, & Zuiker, 2003).
Firm income, profitability, growth and survival have been
linked to certain owner and family characteristics. Educa-
tion, managerial skills and experience, and to some extent,
gender (being male), have been found to increase earnings
(Rowe, Haynes, & Bentley, 1993). The owner’s age, lack of
Family Business Survival and Success 87
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Journal of Contingencies and Crisis Management
Volume 19 Number 2 June 2011
experience and management skills decreased firm success
(Hoy & Verser, 1994; Olson et al., 2003). Firm success
increases when family members help in the firm and provide
emotional support to the owner (Danes & Lee, 2004; Danes
& Morgan, 2004; Green & Pryde, 1989). Success was
negatively affected by heavy family demands and goal conflict
between active and non-active family members (Danes et al.,
2005), and by tension levels within the firm (Amarapurkar &
Danes, 2005; Danes & Olson, 2003; Danes, Zuiker, Kean, &
Arbuthnot, 1999). Family dynamics influenced family firm
success perceptions (Masuo et al., 2001), and higher levels of
family functionality are positively linked to firm success
(Duncan et al., 2003). Additionally, the family’s responses
to disruption significantly affected gross revenues and own-
er’s perceived firm success (Olson et al., 2003).
2.2. Theoretical approaches
Modeling natural disasters and natural disaster recovery is
challenging because there is no such thing a routine disaster
(Boin & Lagadec, 2000). Moreover, just because an individual,
business or community is prepared for a certain type of
disaster does not mean they are prepared for all types of
disasters (Tierney, 1989). Many theoretical approaches have
been employed to define natural disasters and their impact.
Carr (1932) argued that the impact of disasters was largely
from forces outside one’s control. Other authors have
argued that the impact of disasters was a function of the
knowledge held by those living in the affected area (Dom-
browsky, 1993). More recently, theoretical approaches to
disasters have focused on the concept of vulnerability when
modeling personal, business and community impacts. Vulner-
ability has been modeled using three prominent themes
(Cutter, 1996): biophysical, social and place vulnerability.
Biophysical vulnerability examines the potential exposure to
biophysical hazards. Social vulnerability examines the capa-
city of individuals and societies to respond to natural hazards
by assessing social, political and economic forces. Place
vulnerability attempts to integrate biophysical and social
vulnerability in the context of a social place or geographic
location (Cutter, Michell, & Scott, 2000).
Social vulnerability modeling arose from criticism of a
more technocratic paradigm suggesting that disasters were
natural, chance events, which could be managed by science
or technology. In this instance, these models suggested that
people would choose some level of risk based on their
perceptions of the problem and possible adjustment strate-
gies that could be employed if the problem arose. The
disaster was often the primary sampling unit in these more
technocratic studies (Stallings, 1998). Social vulnerability
theory posed a substantially different argument. This theory
argues that societal conditions (such as socioeconomic
status, race or ethnicity and location) are as important as
physical circumstances in assessing the impact of a disaster
(Chang & Falit-Baiamonte, 2002). In this instance, the primary
sampling unit is the individual, business or community. This
theory has been actively used to show how disasters impact
various socioeconomic groups and how people respond to
disaster assistance. In this study, we examine an important
socioeconomic group, family business owners.
The SFBT proposed in this study is an important exten-
sion of the social vulnerability model. While the social
vulnerability model examines the capacity of individuals,
businesses and communities to cope and respond to ha-
zards, the SFBT model examines the impact of a natural
disaster by treating the natural disaster as just another type
of disruption (Stallings, 1998). The SFBT is especially im-
portant because it allows the researcher to examine the
impact of the natural disaster or the disaster response on
the family and business and the interface between the family
and business. The primary sampling unit within the model is
the household (or family), rather than the disaster; hence,
this study can assess the impact of natural disasters by
comparing those family businesses experiencing a natural
disaster with those not experiencing a natural disaster. The
next section explains the SFBT in more detail.
3. Theoretical foundation
SFBT was first introduced in 1999 by Stafford, Duncan,
Danes, and Winter. In 2008 several changes were introduced
to clarify tenets and introduce advancements, leading to
SFBT II (Danes, Lee, Stafford, & Heck, 2008a). In SFBT, family
and firm structure were added; resources and constraints
were separated; family capital inputs were identified as
social, human and financial capital; greater detail was pro-
vided about output content; and a distinction was made
between short-term viability and long-term sustainability.
Family firm literature refers to it as a major innovation
(Trent & Astrachan, 1999, p. v). It draws from family systems
theory and behavioural theories of firm management, giving
equal recognition to family and business and to the interplay
between them in achieving mutual sustainability (Stafford
et al., 1999). In contrast to traditional models of firm and
entrepreneurial success (Cramton, 1993), the SFBT locates
entrepreneurship within the social context of family. The
approach was subsequently validated by Aldrich’s work
(1999) on social networks of family firms. It is flexible
enough to address issues of either family or firm indepen-
dently or in conjunction with each other.
Change resulting from internal or external disruptions
and responses to those disruptions is a major facet of the
model. The theory recognizes that different processes occur
in each system during times of stability and change (Danes,
Reuter, Kwon, & Doherty, 2002; Stewart & Danes, 2001).
Modified patterns of interaction are needed for family firms
to remain healthy when responding to chronic, normal and
acute disruptions in either the family or firm (Danes, 1999;
Danes et al., 2002). During times of change, the modified
patterns of interpersonal and resource interactions are
adjusted at the interface of family and firm to sustain the
family and firm (Danes, 1999; Danes et al., 2002).
88 George W. Haynes, Sharon M. Danes and Kathryn Stafford
Journal of Contingencies and Crisis Management
Volume 19 Number 2 June 2011 & 2011 Blackwell Publishing Ltd.
SBFT II recognizes the importance of the positive or
negative effects of family human, social and financial capital
on firm performance. Family human capital is skills, abilities,
attitudes and values of family members (Danes et al., 2008a).
Family social capital is goodwill among family members and
between families and their community members. Unlike
human capital, embodied in individuals, social capital is
embodied in relationships among people and formal social
institutions. Family financial capital is composed of both
monetary and physical assets owned by family members,
individually or together. In this study, human capital is
operationalized by gender and experience of the business
owner variables; social capital is operationalized by business
as a way of life, customer focused business, business to family
intermingling, use of volunteers or hired help in hectic times,
family functional integrity and scheduling congruity. Financial
capital is operationalized by the transfer of business income
to the household.
A Model of the SFBT
In addition, this model recognizes normative and non-
normative disruptions, which are operationalized by the use
of disaster damage and economic vulnerability of rural
county variables. The disaster damage variables estimate
the total damage from the disaster. The economic vulner-
ability of rural county variable estimates the expected
occurrence of a disaster event.
Resilience during times of change is the ability of a family
business to adjust resource and interpersonal processes to
internal and external disruptions (Danes, 2006). Using the
metaphor of stock and flow in economics and system
dynamics modeling, a stock of resilience capacity can be
built in either the family or business system, and that
capacity can flow across permeable boundaries when it is
needed. If families have built a stored capacity for resilience,
when they encounter a disruption, the store of trust
and creativity in problem solving can be more easily and
quickly tapped and adapted to the new situation (Danes
et al., 2002).
Three processes contribute to resilience capacity in family
businesses: family functional integrity, cognitive predisposi-
tion for scheduling congruity and pattern of adjusting to
disruptions. The strength of these processes creates a set of
mechanisms that will tend to automatically kick in when
encountering natural disasters. Family functional integrity
represents the stability of the family and is measured by
family APGAR which has five components: adaptation,
partnership, growth, affection and resolve (Smilkstein,
1978; Smilkstein, Ashworth, & Montano, 1982). Each com-
ponent has a unique function, yet is related to the whole
(Danes & Morgan, 2004). It connotes a sense of trust,
creativity and openness that brings a family’s interactions
to a higher level of responsiveness (Danes & Morgan, 2004;
Stewart & Danes, 2001). It was developed to assess the
capacity of a family to respond to a health emergency and
help take care of a family member. It has been found to
distinguish between families that hold together and families
that fall apart (Sawin & Harrigan, 1995).
In addition, organizational and community resilience are
important in assessing the impact of disasters and disaster
responses on family businesses. Somers (2009) examined the
importance of building organizational resilience potential and
concluded that a new paradigm incorporating organizational
Processes
Times of StabilityInterpersonal Transactions
Resource Transactions
BUSINESS
FAMILY
Long-term Family Business
Sustainability
COMMUNITY
DisruptionsNormative
Non normative
Processes
Times of ChangeInterpersonal Transactions
Resource Transactions
Short-termFamily Business
Viability
Processes
Times of StabilityInterpersonal Transactions
Resource Transactions
Achievements
Functional IntegrityHuman Capital GrowthFinancial SoundnessStructural Integrity
Achievements
Functional Integrity Human Capital GrowthFinancial SoundnessStructural Integrity
ResourcesSocial CapitalHuman Capital
Financial Capital
Constraints Sociocultural
LegalEconomicTechnical
StructureRolesRules
ResourcesSocial CapitalHuman Capital
Financial Capital
Constraints Sociocultural
LegalEconomicTechnical
StructureOwnership
Governance
Family Business Survival and Success 89
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Journal of Contingencies and Crisis Management
Volume 19 Number 2 June 2011
resilience was needed in natural disaster research. Lewis and
Mioch (2005) examined community resilience and concluded
that resilient communities are more sustainable by making
livelihoods more secure, institutions more responsive, public–
private partnerships more effective. They also make poverty
less prevalent and personal and social protection is dramati-
cally enhanced.
Stafford and Avery (1993) defined a predisposition for
scheduling congruity as ‘the extent to which the different
schedules pursued by a family, both individually and
collectively, fit together harmoniously, appropriately, suita-
bly, or agreeably’ (p. 18). This predisposition for scheduling
congruity between family and business systems can affect
long-term family business sustainability, and represents the
perception family members have about decision making and
activity coordination that fit together harmoniously into
group knowledge and action (Avery & Stafford, 1991). At any
point in time the flow of resilience capacity, represented by
scheduling congruity, can vary depending upon current
conditions at the family/business interface. Lack of congruity
undermines efficiency, reduces cooperation and decreases
resilience.
Patterns of adjusting to change/disruptions are changes
made in one system (business or family) to accommodate
needs of the other when unusually heavy demands exist. The
use of adjustment behaviours during normal but high-
demand times creates a resilience capacity that tends to
automatically kick in when encountering a disaster or other
acute disruption. Five adjustment types occur at the family–
business intersection: (a) personal time reallocation,
(b) obtaining additional help, (c) adjusting family resources,
(d) adjusting business resources and (e) intertwining
tasks (Fitzgerald, Winter, Miller, & Paul, 2001; Miller, Fitzger-
ald, Winter, & Paul, 1999; Miller, Winter, Fitzgerald,
& Paul, 2000). Intermingling of family and firm finances is
another adjustment strategy building resilience capacity.
Haynes, Muske, Fitzgerald, and Fong (2005) found that
two-thirds of family firms intermingled household and firm
finances, indicating that finances are inextricably inter-
twined. When investigating family-to-firm intermingling,
sole proprietorships were more likely to use family re-
sources in the firm than other types of firms, as were those
who were younger owners, and owners without children.
Intermingling of money also made it virtually impossible to
predict the impact of a loan on firm success. Thus, inter-
mingling may affect the family firm’s ability to qualify for
disaster assistance.
The SFBT recognizes the organizational behaviour pre-
mise that one explanation for the birth, growth and death of
businesses is the community in which they reside (Tigges &
Green, 1994). Socioeconomic vulnerability is the extent to
which the economic or social structure of a geographic area
is likely to be severely disrupted by the impact of a crisis or
disastrous event (Haynes et al., 2005). The Family Business
Research Group, a regional USDA research project, devel-
oped the county-level Economic Vulnerability Index that
measures social and economic vulnerability using 18 indica-
tors (Haynes et al., 2005) with foundation variables of rate of
county growth in total earnings (economic) and rate of total
population change (social). Counties were considered vul-
nerable if either foundation variable was zero or negative.
Economic opportunities also accrue when a business is
located near a large metropolitan area that provides an
infrastructure to connect to national and international
markets. The county-level urban influence codes measure
the contribution of this opportunity.
The SFBT provides important guidance to this project in
selecting business, family and community variables for the
empirical models. Most importantly, it recognizes times of
change and provides a framework for examining the business
and family’s response to the changes caused by natural
disasters. Three of the central tenets of the SFBT that are
most applicable to this study are (a) resource and interpersonal
processes in the family or firm may facilitate or inhibit family
firm sustainability; (b) family and firm interact by exchanging
resources across boundaries; and (c) owning families manage
firm and family jointly to optimize achievements.
4. Empirical model
This study will utilize three sources of existing data. The first
source, SHELDUS, contains county-level natural disaster
data and provides estimates of the amount of damage in
the county. The second source, the PERI, provides the actual
amount of Federal Disaster Assistance paid into the counties
declared Presidential Disaster Areas. The third, the NFBS
Panel, provides business and family data.
The SHELDUS is a county-level hazard data set for the
United States for 18 different natural hazard events types
such thunderstorms, hurricanes, floods, wildfires, and tor-
nados. The database covers the period from 1960 to 2005.
For each event the database includes the beginning date,
location (county and state), property losses, crop losses,
injuries and fatalities that affected each county’ (http://
www.sheldus.org).
The PERI is a county-level data set reporting the actual
amount of Federal Disaster paid into the county. The PERI
database reports the Federal Disaster Assistance paid into
a set of counties declared a Presidential Disaster Area. For
instance, if four counties were included in the Presidential
Disaster declaration and US$50 million was allocated to
the four counties, each county is recognized a receiving
the US$50 million. Therefore, allocations of disaster
assistance into any one county are overestimated. All
Federal Disaster Assistance values are reported in millions
of dollars.
The NFBS Panel was constructed by merging the 1997
NFBS and the 2000 NFBS. For the 1997 NFBS, a probability
sample of households was drawn from all 50 states by the
Center for Survey Statistics and Methodology at Iowa State
University. Interviewers screened more than 14,000 house-
hold telephone numbers to ascertain whether a household
90 George W. Haynes, Sharon M. Danes and Kathryn Stafford
Journal of Contingencies and Crisis Management
Volume 19 Number 2 June 2011 & 2011 Blackwell Publishing Ltd.
member was a family business owner. The restrictive criteria
that the business owner had to be in business at least a year,
had to spend a least 6 hours a week or a minimum of 312
hours annually working in the business and had to live with
at least one family members was met by 1,116 households.
Of the 1,116 households eligible for the study, 794 com-
pleted either a business interview or household interview
resulting in an overall response rate of 71.1%. Eighty-six of
these interviews were completed by the household manager
only; hence, they were not included in this study.
The 2000 NFBS reinterviewed the households in the 1997
NFBS. Questions paralleled the 1997 NFBS with additional
questions about business social responsibility to the com-
munity. Data were gathered from 553 households, more
than three-fourths of the 708 households surveyed in 1997.
In households where two different people were interviewed
in 1997, attempts were made to interview each individual again.
This study examines the influence of natural disasters and
disaster assistance on business survival and success from
1996 to 1999. The following empirical model was specified
to address firm survival and success:
Dependent variables measured the survival and success
of the business over time. For determining firm survival
we used as a measure the question from the 2000 NFBS
asking ‘Is the [Business Name] still in operation’ to
determine if the business survived from 1997 to 2000.
The survival model was estimated by a logistic regression.
Over 80% of the family businesses interviewed for this
study survived from 1996 to 1999.
For determining firm success we used as measures
objective and subjective changes in the business between
1996 and 1999. The objective measure was changes in
gross revenue from 1996 to 1999. The subjective mea-
sure was changes in the manager’s opinion about ‘how
successful (the business) has been to date’ from 1996 to
1999. The success models were estimated by ordinary
least squares regression.
The focal independent variables are those for Federal
Disaster Assistance in 1997, 1998 and 1999. Positive/
significant coefficients would indicate that business survi-
val and success were positively correlated with county
federal disaster assistance.
Control variables in this model include estimated
disaster damages from 1997 through 1999 (TDE69),
community characteristics (economic vulnerability of
rural counties – REV), business characteristics (number
of employees – EMP, industrial classification – ARTS, age
of the business – BAGE, home-based status – HBB,
business manager characteristics (most important goal –
GLFIN, salience of lifestyle versus profit as a motive for
business ownership – WOL, and customer focus of the
business – CUST), characteristics of the business man-
ager (gender – SEXBM, experience – EXPERBM, and
intermingling of business and family resources – FTB), and
resilience capacity (response to hectic times in the family
or business by using volunteers – VOL or hired help –
HIRE, functional integrity of the family – FAPGAR, family’s
cognitive predisposition to coordinate harmoniously –
SC and transfer of funds from the business to the
household – LTRANS).
One would expect businesses in counties receiving more
federal disaster assistance to have a higher probability of
surviving and succeeding than businesses in counties
receiving less federal disaster assistance. The next section
examines the results of this study utilizing the models
discussed above.
5. Results
Table 1 reports the means and standard deviations for the
survival and success models used in this analysis. The means
and standard deviations are very similar for the two samples
of family business households, however the sample size for
the survival model is substantially larger than the sample size
for the success models. In 2000, the owners of 553 of the
708 businesses in the 1997 NFBS spoke to interviewers.
Consequently, the NFBS panel contains survival information
on 553 businesses. For 529 of the 553 observations there is
both household and business information in the 1997 inter-
view. These 529 observations for which there was complete
information in 1997 were the sample used in this study. All
observations in counties experiencing at least one disaster
were used in the analysis of survival, or 509 observations.
The analyses of success were conditional on survival. Of the
529 observations for which survival was known, 429 sur-
vived. However, there were only 311 complete interviews
with businesses in 2000. Consequently, the success analyses
were based on the 311 surviving businesses with owners
who completed an interview in 2000.
Mean Federal Disaster Assistance paid into the counties
ranged from just over US$18 million in 1998 to nearly
US$37 million in 1997 for those counties in the survival
study. These counties had nearly US$29 million of disasters
resulting from over 16 disaster events over the 3 years
(1997 through 1999). On average, these counties had
relatively low economic vulnerability scores. The businesses
had just under eight employees, 7% were in the arts,
entertainment and recreation industry; they were just under
19 years of age, 56% were home-based, 61% of the owners
believed that financial goals were most important, 44%
believed that business is a way of life (rather just a means
of generating money), and businesses were generally con-
sumer focused. The business managers were largely male
(72%) and they had nearly 14 years of business experience,
on average. Thirty-two percent of businesses engaged in
business to family intermingling and they transferred over
US$35,000 annually to the household. Businesses were
relatively unlikely to use volunteers or hired help in hectic
times. And finally, the composite measure of family integrity
was relatively high in 1997, 20.65 out of 25, indicating that
Family Business Survival and Success 91
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Journal of Contingencies and Crisis Management
Volume 19 Number 2 June 2011
the family had high functional integrity. The composite
measure of the family/business congruity in 1997 also was
relatively high (13.24 out of 20) indicating a high level of
harmony between family and firm systems. The means for
the somewhat smaller success sample were very similar.
Table 2 describes the probability that a business survives
and is successful from 1996 to 1999; characteristics of
businesses are listed on the left of the table. One measure
of survival was utilized, where the business is either open or
closed in 1999. Two success measures were employed,
where a dichotomous variable indicated whether total
revenue has increased or not (hereafter, called objective
success), and whether the firm’s perceived (or subjective)
success had improved or not. Firms most likely to survive
were characterized by the following: They had older-more
established firms, were owned by men, had managers with
more business experience, were more likely to engage in
business to family intermingling of resources, were more
likely to hire help in hectic times, and transferred more
money from the business to the family.
The firms with a higher probability of realizing more
objective success from 1996 to 1999 were characterized
by the following: They were younger businesses, had
managers with less business experience, and transferred
less money from the business to the family. The firms with
a higher probability of realizing more subjective success
from 1996 to 1999 were characterized by the following:
They had experienced disasters creating higher economic
damages, were 6–10 years of age, were owned by
women and had managers with 6–10 years of business
experience.
Table 3 examines the predictors of family business
survival from 1996 to 1999, controlling for other variables
(including disaster damage; community, business and busi-
ness manager characteristics; family–business relation-
ships, business response to change; and family resilience).
In this multivariate context, Federal Disaster Assistance
paid to the county in 1997, 1998 and 1999 were not
statistically significant predictors of survival. Firms in more
economically vulnerable rural counties, those engaged in
business to family resource intermingling and those trans-
ferring more money from the business to the family were
most likely to survive. Women-owned firms and those with
a customer service focus were less likely than other firms
to survive.
Table 4 examines the predictors of increased revenue
from 1996 to 1999, controlling for other variables. Federal
Disaster Assistance paid to the county in 1999 was positively
associated with increases in objective business success. The
firms most likely to realize larger increases in revenue were
Table 1. Characteristics of the Sample for Survival and Success
Survival Success
Characteristic Mean Standard deviation Mean Standard deviation
Disaster assistanceFederal disaster payment in 1997, US$ million 36.92 107.62 40.59 110.98Federal disaster payment in 1998, US$ million 18.45 53.18 19.90 58.87Federal disaster payment in 1999, US$ million 20.77 97.67 22.34 104.15Disaster damageTotal federal disaster estimates, US$ million 28.58 150.08 20.57 63.28Number of disasters 16.08 17.02 16.28 18.17Community characteristicsEconomic vulnerability of rural counties 1.77 3.08 2.15 3.34Business characteristicsNumber of employees 7.58 27.92 6.74 22.89Arts, entertainment and recreation industry .07 .26 .06 .24Business age 18.87 21.13 20.36 22.22Home-based business .56 .50 .56 .50Financial goal is most important .61 .49 .60 .49Business as way of life is important .44 .50 .47 .50Customer focused (1¼ no to 10¼ great extent) 8.07 2.23 7.86 2.22Business manager characteristicsGender of business owner (1¼woman, 0¼man) .28 .45 .28 .45Experience of business owner 13.80 11.67 14.23 11.43Family–business relationshipBusiness to family intermingling .32 .47 .35 .48Transfer of business income to household 35,681 42,755 36,513 42,828Business response to changeUse volunteers in hectic times (1¼ never to 5¼ always) 2.28 1.02 2.31 1.02Use hire help in hectic times (1¼ never to 5¼ always) 2.03 .97 2.12 .98Family resilienceFamily APGAR integrity (maximum¼ 25) 20.65 3.19 20.68 3.05Scheduling congruity (maximum¼ 20) 13.24 2.52 13.38 2.49Number of Observations 509 311
92 George W. Haynes, Sharon M. Danes and Kathryn Stafford
Journal of Contingencies and Crisis Management
Volume 19 Number 2 June 2011 & 2011 Blackwell Publishing Ltd.
Table 2. Probability of Business Survival and Success
Probability of . . .
Characteristic Survival Increased revenue Increased success
Presidentially declared disaster in 1997No .759 .559 .182Yes .757 .648 .176Presidentially declared disaster in 1998No .764 .605 .186Yes .745 .538 .165Presidentially declared disaster in 1999No .744 .571 .165Yes .809 .625 .225Total federal disaster estimates per capitao100 .733 .550 .099w
100–500 .810 .653 .213500–999 .756 .542 .2081000 or more* .746 .597 .247Number of disasters5 or fewer .748 .628 .1606–10 .743 .556 .15911–20 .732 .568 .19821 or more* .815 .575 .205Economic vulnerabilityEconomically vulnerable, no .732 .582 .206Economically vulnerable, yes .793 .589 .151Number of employeesFewer than one employee .764 .641 .2141–2 .715 .608 .1653–5 .806 .515 .1526 or more* .762 .540 .175Arts, entertainment and recreation industryNo .765 .575 .185Yes .667 .737 .105Business age5 years of age or less .690w .711w .1586–10 .714w .649w .281w
10 years of age or more* .810 .511 .157Home-based businessNo .770 .588 .176Yes .749 .583 .183Financial goal most importantNo .747 .632 .208Yes .765 .554 .161Way of life most importantNo .740 .600 .200Yes .781 .568 .158Customer focused businessNo .780 .656 .188Yes .756 .577 .179Gender of business ownerMale .791w .578 .157w
Female .671 .602 .239Experience of business owner5 years or less .714w .701w .1616 to 10 .713w .667w .267w
More than 10 years* .803 .494 .159Business to family interminglingNo .725w .577 .184Yes .828 .600 .173Transfer of business income to household10,000 or less .675w .642w .21110,001–30,000 .768 .606 .17030,001–50,000 .815 .549 .176More than 50,000* .826 .507 .155
Family Business Survival and Success 93
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Journal of Contingencies and Crisis Management
Volume 19 Number 2 June 2011
larger, engaged in the arts/entertainment/recreation indus-
try, owned by women, had higher family functional integrity
scores and transferred more money from the business to
the family.
Table 5 examines the predictors of changes in perceived
success of the business from 1996 to 1999. Firms receiving
more Federal Disaster Assistance in 1997 realized positive
changes in perceived business success. Interestingly, firms
located in economically vulnerable rural counties, those
using hired help in hectic times, and those with higher levels
of scheduling congruity realized decreases in perceived
business success.
Table 2. (Contd.)
Probability of . . .
Characteristic Survival Increased revenue Increased success
Use volunteers in hectic timesSeldom .754 .590 .155Often .764 .580 .207Use hire help in hectic timesSeldom .727 .599 .203Often .814w .566 .147Family APGAR integrityLow .792 .583 .174High .734 .587 .184Scheduling congruityLow .748 .556 .200High .770 .616 .159Number of Observations 509 311 311
Notes:*Reference group.wSignificant at the 10% level.
Table 3. Determinants of the Survival of Family Businesses, 1996–1999
Characteristic Parameter estimate Standard error p-value
Constant �1.3823 1.2337 .2625Disaster assistancePresidential disaster assistance, 1997 .0000 .0012 .9861Presidential disaster assistance, 1998 .0007 .0022 .7660Presidential disaster assistance, 1999 .0006 .0011 .6148Disaster damageFederal Disaster Assistance, total �.0009 .0009 .3525Number of disasters, 1997–1999 .0104 .0074 .1591Community characteristicsEconomic vulnerability of rural county .1309 .0440 .0029Business characteristicsNumber of employees �.0035 .0036 .3342Industrial classification, arts/entertainment/recreation �.4423 .4012 .2703Age of the business .0021 .0084 .8072Home-based business �.0214 .2469 .9309Most important goal is financial �.0750 .2338 .7485Business is a way of life .1054 .2267 .6419Customer focused business �.0951 .0534 .0746Business manager characteristicsGender of business manager �.5145 .2435 .0346Experience of the business manager �.0109 .0142 .4432Family–business relationshipBusiness to family intermingling .5201 .2565 .0426Transfer of business income to household .2506 .0614 .0001Business response to changeUse volunteers in hectic times .0141 .1145 .9018Use hired help in hectic times .1097 .1208 .3638Family resilienceFamily functional integrity .0128 .0348 .7127Scheduling congruity .0220 .0437 .6148R2 (McFadden) .0945
94 George W. Haynes, Sharon M. Danes and Kathryn Stafford
Journal of Contingencies and Crisis Management
Volume 19 Number 2 June 2011 & 2011 Blackwell Publishing Ltd.
6. Discussion
This study provides support for the SFBT premise that the
community in which the business resides contributes to the
explanation of the birth, growth, and death of a family
business. The SFBT focuses this study on the interface
between the family and business and utilizes the family
business as the unit of analysis, rather than the disaster
event. It was both the location of the business and the nature
of that business that played a major role in determining the
business survival. However, neither the number of natural
disasters nor the disaster assistance received by the county
affected the odds of survival. Surprisingly, businesses in
economically vulnerable rural counties were more likely to
survive than businesses in other locations. A rural location
for the business and being in an economically vulnerable
location interacted to enhance the probability of survival. In
past research (Besser, 1999, 2002, 2003), the social respon-
sibility of rural family businesses significantly influenced busi-
ness success in rural areas through the reciprocal economic
relationship between the business and the community. From
another perspective, given the growth criteria for determin-
ing economic vulnerability, perhaps businesses in non-rural
counties have a sufficient population and income base to
constitute a market whether or not the county is growing.
Management practices affected the likelihood of survival.
When the owner was more focused on monitoring custo-
mer satisfaction and product quality than on other manage-
ment practices, the business was less likely to survive. Two
family/business overlap or interface management practices
significantly affected the likelihood of survival. Using the
business assets to secure family loans or business loans to
the family was associated with a higher likelihood of survival.
The more money the owner took out of the business for the
family’s use, the more likely the business was to survive.
While both of these variables can be thought of as family/
business interface management, they are also strong indica-
tors of the financial strength of the family and business.
Although women-owned businesses were less likely to
have survived than men-owned businesses, they were more
likely to have increased their revenue. In general, these
women-owned businesses were somewhat smaller busi-
nesses than those owned by men. Perhaps the women-
owned businesses were secondary sources of income for
the family and financially less stable businesses. For busi-
nesses that survived from 1997 to 2000, gender of the owner
had the largest effect on the change in annual revenue.
Women-owned businesses achieved greater increases in
revenue during that period than did male-owned businesses.
In addition, the size of the business, being engaged in the arts/
Table 4. Determinants of Changes in Revenue for Family Businesses, 1996–1999
Characteristic Parameter estimate Standard error p-value
Constant �707,693.00 313,269.00 .0246Disaster assistancePresidential disaster assistance, 1997 �165.92 260.09 .5240Presidential disaster assistance, 1998 461.59 470.05 .3269Presidential disaster assistance, 1999 943.18 277.08 .0008Disaster damageFederal Disaster Estimate, total �185.88 477.76 .6975Number of disasters, 1997–1999 106.66 1,590.50 .9466Community characteristicsEconomic vulnerability of rural county 6,781.00 9,034.17 .4535Business characteristicsNumber of employees 5,833.85 1,257.12 .0001Arts, entertainment and recreation 217,650.00 116,812.00 .0634Age of the business 1,246.36 1,710.21 .4667Home-based business �65,135.00 63,163.00 .3033Most important goal is financial 53,789.00 58,568.00 .3592Business is a way of life 15,339.00 55,636.00 .7830Customer focused business 497.54 12,859.00 .9692Business manager characteristicsGender of business manager 141,648.00 62,766.00 .0248Experience of the business manager �4,962.62 3,393.83 .1448Family–business relationshipBusiness to family intermingling �47,426.00 58,831.00 .4208Transfer of business income to household 42,523.00 18,173.00 .0200Business response to changeUse volunteers in hectic times 13,061.00 29,653.00 .6599Use hired help in hectic times 15,934.00 30,382.00 .6004Family resilienceFamily functional integrity 17,382.00 9,350.95 .0641Scheduling congruity �4,572.71 11,144.00 .6819Adjusted R2 .1518
Family Business Survival and Success 95
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Journal of Contingencies and Crisis Management
Volume 19 Number 2 June 2011
entertainment/recreation and transfers of business income
to the household had positive effects on increases in revenue.
The functional integrity of the owner’s family had the
second biggest effect on changes in revenue. For each
additional unit more the owner’s family scored on the family
functional integrity scale, gross revenue increased 17.4
thousand dollars during a 3-year period from 1997 to
2000. Clearly, maintaining the functional integrity of the
family is an important aspect of enabling a privately owned
business to increase its revenue.
These study findings add to the family business perfor-
mance and practitioner literature indicating that survival and
success are two distinct components of performance.
Healthy businesses need to be supported by healthy (and
resilient) families. This study indicates that this premise is
true when consideration of disaster occurrence is incorpo-
rated into the survival and success models. It also contri-
butes support for the premise that non-pecuniary measures
of firm success provide more insights into the owner’s
commitment to the firm. In fact, by incorporating family
system variables and family interface variables, it provides
more insight into not only the owner’s commitment to the
firm, but provides insight into the total family’s commitment
and interconnection to the firm. Counselors, and others,
working with family businesses must recognize the impor-
tance of the family system’s resilience in the survival and
success of the family business.
These family system and family interface variables were
incorporated into the models because the SFBT locates
entrepreneurship within the social context of the family.
Support for this premise was found when the functional
integrity of the owner’s family had the second biggest effect
on changes in business revenue and when scheduling con-
gruity affected changes in perceived success. The functional
integrity of the family connotes a sense of trust and open-
ness that brings a family’s interactions to a higher level of
responsiveness to the business system (Danes & Morgan,
2004; Stewart & Danes, 2001); this resilience capacity can be
drawn upon in times of crises such as disasters.
This preliminary research, using county damage estimates,
federal disaster assistance information for each county and
individual business interviews, supports earlier work by
Alesch et al. (2001) which suggests that federal disaster
assistance may not positively impact business survival or
success. These prior research analyses, however, had neither
variables measuring the family’s influence nor the interface of
the family/business as in this study. With the initial finding
that the functional integrity of the owner’s family had the
second biggest effect on changes in revenue and gender had
the biggest effect on changes in revenue (when women more
Table 5. Determinants of Changes in Perceived Business Success for Family Businesses
Characteristic Parameter estimate Standard error p-value
Constant .7672 .5153 .1377Disaster assistancePresidential disaster assistance, 1997 .0008 .0004 .0746Presidential disaster assistance, 1998 �.0005 .0008 .5514Presidential disaster assistance, 1999 �.0004 .0005 .3537Disaster damageFederal Disaster Estimate, total .0001 .0008 .8603Number of disasters, 1997–1999 �.0007 .0026 .7851Community characteristicsEconomic vulnerability of rural county �.0393 .0149 .0086Business characteristicsNumber of employees .0001 .0021 .9750Arts, entertainment and recreation .0707 .1922 .7133Age of the business .0000 .0028 .9943Home-based business �.0874 .1039 .4010Most important goal is financial �.1007 .0964 .2969Business is a way of life �.0130 .0915 .8873Customer focused business �.0027 .0212 .9006Business manager characteristicsGender of business manager .0722 .1033 .4851Experience of the business manager �.0052 .0056 .3493Family–business relationshipBusiness to family intermingling �.0286 .0968 .7677Transfer of business income to household, log .0041 .0299 .8912Business response to changeUse volunteers in hectic times �.0040 .0488 .9353Use of hired help in hectic times �.1036 .0500 .0390Family resilienceFamily functional integrity .0004 .0154 .9776Scheduling congruity �.0340 .0183 .0649Adjusted R2 .0260
96 George W. Haynes, Sharon M. Danes and Kathryn Stafford
Journal of Contingencies and Crisis Management
Volume 19 Number 2 June 2011 & 2011 Blackwell Publishing Ltd.
than men tend to have their fingers on the pulse of the family
system) (Danes & Morgan, 2004), more research is needed
to pursue two more premises of the SFBT. Those are: (a)
that family and business systems exchange resources during
times of disruption and (b) that owning families manage
family and business resources together to meet the demands
of both systems. Further work is needed to address this
question by examining business level disaster assistance to
more carefully assess the impact of federal disaster assis-
tance on family business survival and success.
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