Important Instructions for Wireless Network Kit

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Page 1 of 29 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Important Instructions Subject Wireless Network Kit Instructions Using User Installed Software Use With NK320 and NK330 Wireless Network Kits Wireless Network Kit, NK320 (Ethernet), consists of: Ethernet Gateway (MGE) LSR 450-0101 Mini-Gateway Ethernet (MGE) USB Cable “A” and micro-USB terminations (used with Plug-in Power Supply) Plug-In Power Supply 100-240VAC Input, +5V 1-Amp Output, with Universal Plugs Ethernet Cable Installation Instructions (4-12-151R6) Router (obtain locally at extra cost) Wireless Network Kit, NK330 (USB), consists of: USB Gateway (MGU) LSR 450-0102 Mini-Gateway USB (MGU) USB Cable “A” and micro-USB terminations Installation Instructions (4-12-151R6) Recommended Tools: 5/16 in. Driver 11/32 in. Driver Small Phillips Screwdriver Keys (shipped with unit, to unlock access panel) NOTE: The Alliance Laundry Systems wireless network uses the IEEE 802.15.4 standard in the 2.4 GHz frequency band. This kit is to be installed in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. In Canada, this conversion/installation shall be carried out in accordance with the requirements of the provincial authorities having jurisdiction and in accordance with the requirements of the CAN/CGA-B149.1 and CAN/CGA- B149.2 installation code. Failure to follow instructions could result in serious injury, death or property damage. The qualified agency performing this work assumes all responsibility for this kit installation. The installation is not proper and complete until the operation of the converted appliance is checked as specified in the manufacturer’s instructions supplied with the kit. W013R4 To reduce the risk of electric shock, fire, explosion, serious injury or death: Disconnect electric power to the machine before servicing. Close gas shut-off valve to the machine before servicing. Close steam gate valve to the machine before servicing. Never start the machine with any guards/panels removed. Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded. W017 WARNING Part No. 4-12-151R8 April 2016 www.groupdynamics-laundry.com [email protected]

Transcript of Important Instructions for Wireless Network Kit

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Important InstructionsSubject Wireless Network Kit Instructions Using User Installed SoftwareUse With NK320 and NK330 Wireless Network Kits

Wireless Network Kit, NK320 (Ethernet), consists of:

Ethernet Gateway (MGE) LSR 450-0101 Mini-Gateway Ethernet (MGE)USB Cable “A” and micro-USB terminations (used with Plug-in Power

Supply)Plug-In Power Supply 100-240VAC Input, +5V 1-Amp Output, with Universal PlugsEthernet CableInstallation Instructions (4-12-151R6)Router (obtain locally at extra cost)

Wireless Network Kit, NK330 (USB), consists of:

USB Gateway (MGU) LSR 450-0102 Mini-Gateway USB (MGU)USB Cable “A” and micro-USB terminationsInstallation Instructions (4-12-151R6)

Recommended Tools:

5/16 in. Driver11/32 in. DriverSmall Phillips ScrewdriverKeys (shipped with unit, to unlock access panel)

NOTE: The Alliance Laundry Systems wireless network uses the IEEE 802.15.4 standard in the 2.4 GHz frequency band.

This kit is to be installed in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. In Canada, this conversion/installation shall be carried out in accordance with the requirements of the provincial authorities having jurisdiction and in accordance with the requirements of the CAN/CGA-B149.1 and CAN/CGA-B149.2 installation code. Failure to follow instructions could result in serious injury, death or property damage. The qualified agency performing this work assumes all responsibility for this kit installation. The installation is not proper and complete until the operation of the converted appliance is checked as specified in the manufacturer’s instructions supplied with the kit.

W013R4

To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect electric power to the machine before servicing.• Close gas shut-off valve to the machine before servicing.• Close steam gate valve to the machine before servicing.• Never start the machine with any guards/panels removed.• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the machine is properly grounded.W017

WARNING

Part No. 4-12-151R8April 2016

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Getting StartedThe following sections give a simple overview of three options for wireless networking.

Wireless Networking - PC At Location Through Router to MGE

1. At Machines:

a. Assign unique node number to the machines using laptop and infrared box.

b. Disconnect power to machines.c. Install Network Kit (NK301 or NK309) if

needed. Refer to Kit Instructions provided with kits.

d. Align antennas.e. Reconnect power to machines.

2. At MGE:

a. Mount MGE in proximity to machines and power source. Avoid mounting MGE in close proximity to other RF transceivers and RF emitters, such as WiFi routers, cordless phones and microwave ovens.

b. Configure MGE using PC at location with web browser. Refer to Configure PC Ethernet Port To Communicate With Ethernet Gateway With Default (Factory) Settings section on page 11.1.) In the address bar of the web browser enter

192.168.1.100.2.) Default username and password are both

admin.3.) Click Gateway settings button on the

Gateway Settings page and validate the following settings (refer to Figure 4):a.) Address Mode: Static IPb.) Static Address: 192.168.1.100c.) Subnet Mask: 255.255.255.0d.) Default Gateway: 0.0.0.0e.) Click Apply button.

3. At Computer (Host PC):

a. Add Network Controller in Alliance software.

b. Enter IP address assigned in Step 2 (192.168.1.100).

c. Verify port is set to 64206.d. Click Load Data button.e. Scan for nodes and make sure all machines

are found.

Figure 1

Figure 2

Figure 3

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f. Create a new location and move machines from the unknown location.

g. Refer to Software Manual for instructions on setting up Network Controllers, scanning for machines and creating a new location.

Wireless Networking - PC At Location to MGU

1. At Machines:

a. Assign unique node number to the machines using laptop and infrared box.

b. Disconnect power to machines.c. Install Network Kit (NK301 or NK309) if

needed. Refer to Kit Instructions provided with kits.

d. Align antennas.e. Reconnect power to machines.

2. At MGU:

a. Mount MGU in proximity to machines. Avoid mounting MGU in close proximity to other RF transceivers and RF emitters, such as WiFi routers, cordless phones and microwave ovens.

b. Connect USB cable to PC.1.) If the PC is connected to the internet, it

should automatically detect and load the drivers for the MGU.

2.) If the drivers do not automatically load, the drivers can be found on the Alliance software disk in the FTDI drivers folder.

3. At Computer (Host PC):

a. Add Network Controller in Alliance software.

1.) Enter name for controller.2.) Click Load Data button.3.) Scan for nodes and make sure all machines

are found.4.) Create a new location and move machines

from the unknown location.b. Refer to Software Manual for instructions on

setting up Network Controllers, scanning for machines and creating a new location.

Figure 6

Figure 7

Figure 8

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Figure 9

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Wireless Networking - Connecting Remotely to MGE

1. At Machines:

a. Assign unique node number to the machines using laptop and infrared box.

b. Disconnect power to machines.c. Install Network Kit (NK301 or NK309) if

needed. Refer to Kit Instructions provided with kits.

d. Align antennas.e. Reconnect power to machines.

2. At Router:

Router configurations vary widely. This instruction is for a router configured with an internal IP address of 192.168.1.1. For additional router information, refer to the router user manual.

a. Work with the network administrator to obtain a public IP address, either Static or Dynamic.

b. Temporarily connect laptop to router to configure router and MGE in Step 3.

c. Configure router to forward UDP port 64206 to local IP address of the MGE (ex: 192.168.1.100).

d. Collect router configuration information to be used in Steps 3 and 4.1.) Record the router’s internal IP address to

be used in Step 3 for MGE default gateway.

2.) Record the router’s public IP or DDNS URL, obtained form the network administrator, to be used in Step 4 when connecting remotely.

3. At MGE:

a. Mount MGE in proximity to machines and power source. Avoid mounting MGE in close proximity to other RF transceivers and RF emitters, such as WiFi routers, cordless phones and microwave ovens.

b. Configure MGE using temporary laptop with web browser.1.) In the address bar of the web browser enter

192.168.1.100.2.) Default username and password are both

admin.3.) Click Gateway settings button on the

Gateway Settings page and validate the following settings (refer to Figure 4):a.) Address Mode: Static IPb.) Static Address: 192.168.1.100c.) Subnet Mask: 255.255.255.0d.) Default Gateway: Enter router

internal IP address recorded in Step 2. 4.) Click Apply button.

Figure 10

Figure 11

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4. At Remote Location:

a. Ensure UDP port 64206 is open at remote location.

b. Add Network Controller in Alliance software.1.) Enter public IP address or DDNS URL

recorded in Step 2.2.) Verify port is set to 64206.3.) Click Load Data button.4.) Scan for nodes and make sure all machines

are found.5.) Create a new location and move machines

from the unknown location.c. Refer to Software Manual for instructions on

setting up Network Controllers, scanning for machines and creating a new location.

Figure 14

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System Overview

Overview Of Operation

The Computer (Host PC) will communicate with equipment containing the Wireless Control Assembly (kit part no. NK301 or NK309) via a Gateway Controller (MGE or MGU). The Gateway will interface to the Host via either an Ethernet or a USB connection. The USB Gateway device is referred to as the MGU (Mini-Gateway – USB) and the Ethernet Gateway device is referred to as the MGE (Mini-Gateway – Ethernet).

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Figure 15

Refer to Connection of Gateway For More Details

Computer (Host PC)Ethernet Cable or

USB Connection

Gateway Controller (MGE or

MGU)

Machine Network (NK301 or NK309 installed on units)

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Connection of Gateway

Ethernet Connection Options (MGE)

There are two ways the Gateway can be connected.

PC on Location with Machines

PC at Remote Location

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Figure 16

Computer(Host PC)

Router

GatewayController

(MGE)

Machines

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Figure 17

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Computer(Host PC)

Router

GatewayController

(MGE)

Machines

PC LOCATION

Internet Internet

Router

Static IP Address Recommended (provided by network administrator or internetservice provider).

MACHINE LOCATION

NOTE: Refer to network administrator or internet service provider for configuration of routers, firewalls, etc. to allow communication (UDP, port 64,206 by default). Refer to Appendix D regarding router setup to allow remote access.

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USB Connection Option (MGU)

PC on Location with Machines

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Figure 18

Computer(Host PC)

GatewayController

(MGU)

Machines

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Basic Setup of Wireless Control AssemblyIMPORTANT: Limits are set on transmit output power by local agencies.

Each individual wireless control assembly (kit part no. NK301 or NK39 one per unit) contains compliance jumpers, which are used to enforce limits set up by local agencies on transmission output power. By default, the assembly is shipped with the compliance jumper installed at H2-1. The jumper at H2-1 sets up the control to transmit at the full power allowed by the FCC within the United States (refer to Table 1).

However, local agency standards, such as ETSI in Europe, require that the maximum power level transmitted by the control be limited. If such restrictions apply to the location where the assembly will be used, the compliance jumpers must be set accordingly (refer to Table 1).

Table 1

NOTE: It is the responsibility of the installer to make sure that the compliance jumpers are set to meet local standards.

Output Power From Gateway

The gateway used to communicate with the wireless control assembly on the laundry equipment is also limited in the amount of power it may transmit, depending on local agencies. The maximum transmit power is 19 for US (FCC) and 9 for Europe (ETSI).

NOTE: It is the responsibility of the installer, regardless of location, to make sure that the output power from the Gateway complies with local standards.

Setting Network Addresses (Node Numbers) In the MachinesEach individual machine on the wireless network must have its own unique address (node number). There may be up to 250 individual nodes on the wireless network.

By default, each machine will have an address of 250. There are two ways in which the node numbers on the machines may be adjusted.

Infrared (IR) Via PDA

The node numbers may be set using a PDA running the software. From the Main Menu, select “Maintenance” and then “Node Setup”. The next screen will appear with “Program New Node Address” highlighted in the drop-down menu. Select the Node Number to be sent to the given machine in the Numeric-Up-Down window and then press OK. When the communication panel appears, select OK to send that node number to the machine. Repeat this process for each machine to be placed on the wireless network.

Infrared (IR) Via Laptop/Tablet PC

The node numbers may be set using the software, along with the Alliance USB-IR Adapter Box (part no. F8167901).

First, make sure that “Infrared” exists as on option on the Menu Bar. If it does not, select “Tools” from the Menu Bar and then “Options” from the Drop-Down Menu. Make sure that the “Show Infrared Menu Items” checkbox is checked to enable infrared options with the software.

Select “Infrared” from the Menu Bar and then click on “Change Network Node Number”. The “Change Network Node Number” display will appear. Enter the node number that is to be programmed into the machine into the text box. Point the IR Window on the USB-IR box at the IR window on the control and click “Change”. The display will indicate that it is sending and then receiving (reading back) the updated Node Number.

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Figure 19

H2-1 H2-2 H2-3 Agency/Configuration

Maximum Transmit

PowerX – – FCC 19– X – ETSI, Internal Antenna 12– – X ETSI, External Antenna 9

ETSI = European Telecommunication Standard InstituteX = Jumper Present, – = No Jumper Present

Compliance Jumpers

H2 – 1, 2, 3(Shown with

jumper at H2-1; US/FCC settings)1 2 3

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Other Features Which May Be Used To Verify Node In Control

In either the PDA or the Laptop/Tablet software, the user also has the option of having the software retrieving the Node Number in a machine (“Get Current Number”) and displaying it in the text box. Also, controls with the LED (non-graphic) display can be set to display the current Node Number and then later clear it from the display (“Display Number on Machine” / “Hide Node Number”). Controls with the graphic display show the node number on the Machine ID page.

Installation Of the Wireless Control AssemblyAfter the Node Numbers have been programmed into the machines which are to be networked, the individual Wireless Control Assembly can be installed into the machines. If the intent is to change the DIP switches and/or compliance jumpers to a known configuration, it is recommended to change them to those settings prior to installing them, so that the controls are ready to communicate with the correct settings when installation is complete. If the intent is to use the default settings, or it is not clear if the DIP switches or compliance jumpers will need to be changed, install the controls with the default settings; they may be changed later if necessary.

The following Wireless Network Kits and Instructions are available:

NK301 – Wireless Network Kit for all units except 120/170/200 Pound Tumble Dryers

NK309 – Wireless Network Kit for 120/170/200 Pound Tumble Dryers

Refer to these kit instructions for details on how the wireless control assembly is installed in a specific machine. Also refer to Appendix B, “Antenna Optimization”, regarding antenna positioning for the best possible signal strength.

Considerations When Installing the Gateway DeviceIf a USB Gateway Device (MGU) is being used, it must be located so that it is within 3 meters (10 feet) of the Host PC to which it will be connected. This is due to the limits on the distance over which USB signals can communicate.

If an Ethernet Gateway Device (MGE) is being used, it may be up to 100 meters (328 feet) from the Host PC, switch, or router to which it will be connected.

NOTE: Ensure that there is access to electric power within close proximity of the location of the MGE.

When possible, it is best to position the Gateway device so that it is in the middle of the group of machines which will be on the network. Also, it is best if there are no walls or other obstructions between the Gateway and the machines on the network.

Refer to Appendix B, “Antenna Optimization”, regarding antenna positioning for the best possible signal strength.

Setup Of the Ethernet Gateway Device

Gateway IP Configuration

A standard web browser may be used as the interface in the setup of the Gateway device. The default IP Address from the factory and the default username and password are shown below.

1. Default Static IP Address: 192.168.1.100 (static)

2. Default Username: admin (all lower-case)

3. Default Password: admin (all lower-case)

The Gateway will only be “visible” to a host which can access devices on the 192.168.1.xxx subnet. The procedure below may be used to access the Gateway at the 192.168.1.100 address, so that the IP Address may be modified using the Web Interface.

NOTE: A full discussion of Internet Protocol Connectivity is beyond the scope of this document. However, the following example should allow most users to access an MGE configured with its default parameters.

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Configure PC Ethernet Port To Communicate With Ethernet Gateway With Default (Factory) Settings

This procedure may be done using an Ethernet Port on a Host PC.

1. Disconnect the existing Ethernet cable and insert the ethernet cable that is connected to the Ethernet Gateway (MGE) into the Ethernet port.

2. Select “Control Panel” from the Start Menu on the Host PC, then select “Network and Sharing Center”. A screen similar to Figure 20 will appear. From this screen, click on “Local Area Connection”.

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Figure 20

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3. When “Local Area Connection” is clicked, a screen similar to Figure 21 will appear. Click on “Properties”.

4. When “Properties” is clicked, a screen similar to Figure 22 will appear. Double-click on “Internet Protocol Version 4” (seen highlighted below).

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Figure 21COM168K

Figure 22

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5. The display will now show the Internet Protocol Properties for the selected Ethernet Port. Refer to Figure 23.

IMPORTANT: Record the settings on this screen and save for later so that they can be restored after modifications are made to the configurations in the Ethernet Gateway (MGE).

6. Change the Internet Protocol Properties so that it is configured to use a specific IP Address. Enter IP Address 192.168.1.5 and Subnet Mask 255.255.255.0. Refer to Figure 24.

Click “OK/Close” buttons to back out of the series of pop-up windows that came up during the steps needed to access this screen. The new settings will not become active until you select “OK/Close” on the previous screens.

7. Open your web browser and enter http://192.168.1.100 in the URL box. The login screen for the MGE should appear. Enter the username and password (default “admin” and “admin”) to access the Web Page for the MGE. Once logged in, the “Overview” page will appear, which gives a summary of the settings in the MGE. From here, perform the steps shown below:

a. Go to MGE Gateway Settings Tab (refer to Appendix C).

b. Consult with your Network Administrator for correct IP Configuration.

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Figure 24

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c. Depending on whether a Static IP or DHCP will be used:

i. For Static IP: Fill in Static Address, Subnet Mask and Default Gateway.

ii. For DHCP: Change Address Mode from Static IP Address to DHCP.

d. Click “Apply”.

8. When you have completed configuring the MGE as needed, restore the Internet Protocol Settings on your PC to those that were active prior to the changes described in this section.

a. Repeat steps 2 through 5.

b. At step 6, restore the settings that had been present previously on that screen (recorded earlier in step 5).

9. Unplug the Gateway from the PC and plug into your router or network.

Adding An Ethernet Gateway Device (MGE) To the Quantum or UniLinc SoftwareTo add an Ethernet Gateway (MGE) to the Quantum or UniLinc software, plug the MGE into the router, switch or other device which will be used to connect the MGE to the Host PC.

Next, select “New Network Controller” from the Quantum or UniLinc software menu. Select “Wireless Network Controller” and then “Ethernet”.

Click “Ethernet” and the “New Network Controller” screen will appear. Refer to Figure 25.

Enter the IP Address and port number given to the MGE in Step 7. Enter a name for the MGE and then press “Load Data”. The software will read in the current setting in the MGE (this will take several seconds). Once that step is complete, the Quantum or UniLinc software will display the parameters stored in the MGE. (Before clicking “OK,” set node scan range to prevent scanning all 250 nodes.) Click “OK” to add this MGU to “My Network Controllers”.

Adding A USB Gateway (MGU) To the Quantum or UniLinc SoftwareTo add a USB Gateway (MGU) to the Quantum or UniLinc software, plug the MGU into an open USB port on the Host PC. Wait until the PC indicates that the device is recognized as a “USB Serial Port”. This indicates that the PC recognizes the device and is ready to work with it.

NOTE: If the Host PC does not recognize the device, it may be necessary to install the FTDI drivers. This is the same set of drivers used with the USB-IR Adapter Box and commonly used with other USB to Serial applications. The drivers are available on the disk which contains the Quantum or UniLinc software.

Next, make sure that there is only one MGU device plugged into the PC. Also, unplug any USB-IR Adapter boxes from the PC. This is necessary so that the Quantum or UniLinc software is able to find the new device.

Once the PC has recognized the MGU, select “New Network Controller” from the Quantum or UniLinc software menu. Select “Wireless Network Controller” and then “USB”.

Click USB and the “New Network Controller” screen will appear. Refer to Figure 26.

Enter a name for the MGU and then press “Load Data”. The software will read in the current setting in the MGU (this will take several seconds). Once that step is complete, the Quantum or UniLinc software will display the parameters stored in the MGU. (Before clicking “OK,” set node scan range to prevent scanning all 250 nodes.) Click “OK” to add this MGU to “My Network Controllers”.

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Figure 25

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Figure 26

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Verifying All NodesOnce all nodes have been assigned, all wireless control assemblies are installed and the MGU/MGE device has been installed and configured, the link to each wireless control assembly may be confirmed. Use the Quantum software to broadcast a “Display Network Address” command to all machines on the network.

NOTE: You may need to send this command several times, since the signal strength to each machine has not yet been checked.

Machines with the 4-digit display will show the node number programmed into them; for example, “n 12” for node 12. Once the nodes are illuminated on the displays, look for any duplicate node numbers or any node numbers which are incorrect and correct them now.

NOTE: This test does not work on UniLinc machines. Node Number will have to be checked using the “Get Node Number” tests via IR or by going to the Machine ID page in the menu. The link to each machine will have to be verified.

Verifying Signal Strength And Antenna TuningOnce the wireless control assemblies are installed and the Gateway device is installed and accessible, the next step in the installation process is ensuring that there is a good communication link between the Gateway device and each machine in the installation. Select the MGU/MGE Gateway for the installation, select “Maintenance” and then “Signal Strength”.

Click on “Signal Strength”, enter the range of nodes to be tested and click “Test”. The utility will attempt to communicate with every node within the specified range. If it can communicate with that node, the signal strength will be shown as a percentage value, and a rating will be shown for the link: “Excellent”, “Good”, “Weak” or “Poor”. Refer to Figure 27.

Depending on the results of the scan, it may be necessary to adjust the antenna on an individual machine or group of machines (refer to Appendix B) or even relocate the Gateway to a new location.

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Figure 27

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AppendixesAppendix A

Basic Setup Of the Wireless Control Assembly

This section covers basic configuration of the wireless control assembly. In basic configuration, key parameters used in the communication with the Gateway devices are set by the DIP Switches.

The following parameters are set by the DIP Switches on the Wireless Control Assembly: RF Channel, Transmit Power Level, PAN ID and Basic/Advanced Configuration. The DIP Switches used for each of these items are shown in Table 2.

Table 2

NOTE: For most installations, the RF Channel selection and Compliance Jumpers are the settings most likely to require adjustment. Each is described in the following sections.

RF Channel

DIP Switches 1-4 allow you to set the RF Channel of operation. The channel numbers range from 11 through 25. It is critical that the channel selected for each individual wireless control assembly matches that in the Gateway. If the channels do not match, the two devices cannot communicate with each other. The active RF Channel is selected using the DIP Switches as shown.

NOTE: 0 = DIP Switch Off and 1 = DIP Switch On. The default RF Channel is 15 (all RF Channel DIP Switches in the OFF position).

Table 3

For most installations, the default channel should be sufficient. However, if there is another device on that channel (such as a Wifi router), it may cause interference with that channel. If there are persistent problems with the communication with machines, it may warrant using another RF Channel several channels away from the current channel.

Power Level

DIP Switches 5-6 allow you to set the Transmit Power Level on a wireless control assembly. The power level selected corresponds to the DIP Switch settings as shown.

NOTE: 0 = DIP Switch Off and 1 = DIP Switch On. The default is 19 or 20 dBm output. This is the recommended setting for most installations.

Table 4

Note that the power levels shown here may be further restricted depending on the settings of the Compliance Jumpers, which are described in the Basic Setup of Wireless Control Assembly section. Local agency standards may require that these jumpers be used to limit the power transmitted by the Wireless Control Assembly.

DIP Sw. 1 DIP Sw. 2 DIP Sw. 3 DIP Sw. 4 DIP Sw. 5 DIP Sw. 6 DIP Sw. 7 DIP Sw. 8RF Ch RF Ch RF Ch RF Ch Pwr Lvl Pwr Lvl PAN ID RFU

RF Ch DIP Sw. 1 DIP Sw. 2 DIP Sw. 3 DIP Sw. 415 0 0 0 011 1 0 0 012 0 1 0 013 1 1 0 014 0 0 1 015 1 0 1 016 0 1 1 017 1 1 1 018 0 0 0 119 1 0 0 120 0 1 0 121 1 1 0 122 0 0 1 123 1 0 1 124 0 1 1 125 1 1 1 1

Power Level Output Power DIP Sw. 5 DIP Sw. 619 20 dBm 0 014 16 dBm 1 012 12 dBm 0 19 7 dBm 1 1

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Pan ID

DIP Switch 7 allows you to select one of the two PAN IDs which may be used in Basic Configuration. Pan IDs are network identifiers (personal area network ID) that differentiate one network from another. The values of the two possible PAN IDs are shown in Table 5.

NOTE: 0 = DIP Switch Off and 1 = DIP Switch On. The default is 9253. This is the recommended setting for most installations.

Table 5

DIP Switch 8 - Reserved For Future Use

DIP Switch 8 is assigned for possible use in the future. It is highly recommended that DIP Switch 8 be set and left in the OFF position.

Default Settings From Factory

All DIP Switches will be set to the OFF position by default when they leave the factory. Therefore, the default settings as received from the factory will be as shown in Table 6.

Table 6PAN ID DIP Sw. 7

9253 032896 1

Parameter ValueRF Channel 15Power Level 19 (20dBm)PAN ID 9253 DIP Switch 8 Reserved for Future Use

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Figure 28

DIP Switch and Compliance Jumpers in Default Positions

1 2 3

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Appendix B

Antenna Orientation

In general, it is best to have all antennas in the system oriented in the same direction. However, antenna orientation options may be limited by the machine into which the assembly is being installed or by location of the Gateway.

The majority of the signal is radiated off of the “length” side of the antenna (not the tip). The best reception is attained when the entire length of the antenna is exposed to the transmitter. Therefore, the antenna will receive the best signal when it is positioned so that the entire length of the antenna is directed at the Gateway device and the antenna on the Gateway device is positioned so that the entire length of the antenna is directed at the assembly communicating with it. Refer to Figure 29.

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Figure 29

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The antenna on the assembly should be in the same orientation as the antenna on the gateway.

IncorrectCorrect Antenna Orientation

GatewayController

Antenna

Signal radiates from all sides of

the antenna (not the tip)

Incorrect Incorrect

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Appendix C

Modifications To The MGE Settings via the Web Interface

The setup of the Ethernet Gateway can be broken up into two types: Ethernet Gateway Setup and Wireless Module Setup. The Ethernet Gateway Setup configures parameters used in communicating with the Host PC and the Wireless Module Setup configures parameters used in combination with the individual Wireless Control Assemblies in the laundry equipment. Each of these setups are covered in this section.

A standard Web Browser may be used as the interface in the setup of the Gateway device. The default IP Address from the factory and the default username and password are shown below.

1. Default Static IP Address: 192.168.1.100 (static)

2. Default username: admin (all lower-case)

3. Default Password: admin (all lower-case)

The IP Address, username and password are all adjustable from the Web Page interface.

The Web Page Interface is split up into several tabs. The contents on each tab are detailed in this section.

To access the Gateway, type the IP Address into the web browser (for example, the 192.168.1.100 default address). A screen will appear prompting for a check box and password. Enter the appropriate values for these into the space provided for each (default is admin and admin).

Overview

The contents listed under the overview tab give an overview of the Gateway (Ethernet) and Module (Wireless) settings active in the MGE device. Refer to Figure 30. None of these settings are adjustable from this tab, they may only be viewed. The parameters shown on this tab that may be changed will be discussed later in this section.

COM181K

Figure 30

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MGE Gateway Settings

The user may adjust Ethernet Gateway settings on the “Gateway Settings” tab. Refer to Figure 31.

COM182K

Figure 31

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IP Address

The user may view and adjust the IP Address, type of IP Address (Static or DHCP), the Subnet Mask and the Default Gateway.

STATIC IP/DHCP

This setting will determine if the Gateway device will have the Static IP shown immediately below or will be set up for DHCP. In DHCP, the Gateway must be assigned an IP Address by a DHCP capable device, such as a router. The default is set to Static IP.

STATIC IP ADDRESS

This is the Static IP Address assigned to the Ethernet Gateway. This field will be grayed out if DHCP is selected above. The default is set to Static IP 192.168.1.100.

SUBNET MASK

The default is set to 255.255.255.0, meaning that the first three octets of the MGE IP Address must match those of the Host PC for the MGE to recognize commands from the Host PC. For example, since the default Static IP is 192.168.1.100, the Host address must have an IP Address beginning with 192.168.1. Since the final octet of the Subnet Mask is zero, any value in the final octet will be considered valid.

In most installations, the default setting of 255.255.255.0 will be used.

DEFAULT GATEWAY

This address must generally be set to the IP Address of the router. The Default Gateway is the internal IP address of the device that will handle routing any packet with a destination address that is outside of the local subnet.

Gateway Name

The name assigned to the Gateway may be viewed in this frame.

Ethernet Connection Ports

The user may view and/or adjust the Port assigned for TCP and UDP operation from this frame. The defaults from the factory are:

UDP Protocol: 64206 (Used by Alliance network)TCP Protocol: 48879 (Not used by Alliance

network)

The software provided by Alliance Laundry Systems uses the UDP protocol and therefore, uses the UDP Port. The port listed in this frame must be that used to access the Gateway device with the Alliance provided software.

Discovery Message

The MGE will broadcast UDP discovery messages to allow it to be found within a network. By default, this message will be sent every 5 seconds while it is not being communicated with.

Connection Timeout

This value is the amount of time after the last communication before the MGE will resume sending discovery messages. By default, the connection timeout is 2 minutes.

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RF Module Settings

The Wireless Communication parameters in the Mini-Gateway device are adjustable from this tab. Refer to Figure 32.

Basic RF Settings

Information on the wireless parameters adjustable in the “Basic RF Settings” frame of the “Module Settings” tab follow. All parameters discussed here are also adjustable via the Alliance software.

SHORT ADDRESS

This is the address which the Mini-Gateway will have on the Alliance Wireless Network. This must be a unique address on the Alliance Network; no other device may have this same address.

The Alliance software enforces the address used for the Gateway devices on the Alliance Network be in the range of 1000 to 65,000, to clearly differentiate them from the addresses of the Wireless Control Assemblies in the laundry equipment.

LONG ADDRESS

The Long Address in the Mini-Gateway devices is not used by the Alliance Network.

RF CHANNEL

The RF Channel is assigned a value of 11-25. The RF Channel must match that used in the individual Wireless Control Assemblies. Devices on different RF channels will not be able to communicate with each other.

RF POWER LEVEL

The RF Power level is adjustable from 1-19, with 19 being the highest power setting. This setting may need to be adjusted due to local agency standards.

COM183K

Figure 32

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IMPORTANT: It is the responsibility of the installer to make sure that the RF Power Level is set to meet local standards.

BROADCAST ADDRESS CHECKBOX

This checkbox determines whether the Gateway device will support the use of Broadcast Addresses over the wireless network. Since the Alliance Network does make use of Broadcast Addresses, this box should be checked.

BROADCAST PAN ID CHECKBOX

This checkbox determines whether the Gateway device will support the use of Broadcast PAN IDs over the wireless network. Since the Alliance Network does not use Broadcast PAN IDs, this box should not be checked.

PROMISCUOUS MODE CHECKBOX

This checkbox determines whether the Gateway device will support the use of Promiscuous Mode over the wireless network. In Promiscuous Mode, a device will respond to a command sent to any address on the network. Since the Alliance Network does not make use of such a feature, this box should not be checked.

SECURED PACKETS CHECKBOX

This checkbox determines whether the Gateway device will support the use of secured packets on the network. This box should not be changed.

SECURITY KEY

This is the 16-byte Security Key used by the MGE device if secured packets are to be used. This value should not be changed.

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Appendix D

Router Setup To Allow Remote Connections to the MGE

If the Internal IP address of the Router begins with 192.168.1.*:

1. Ensure that no other device connected to the router uses the IP address of 192.168.100. If this IP address is in use, change the IP address of the MGE to 192.168.1.X, where X is a number that is not being used by any other device connected to the router.

2. Forward External port 64206 to Internal port 64206 for the IP address of the MGE (default of 192.168.1.100).

3. Program the MGE’s Default Gateway to match the IP address of the Router.

If the Internal IP address of the Router does NOT begin with 192.168.1.*:

Option 1: If nothing else is connected to the router, the router’s Internal IP Address can be changed to 192.168.1.1.

1. Follow the directions listed above for “If the Internal IP address of the Router beings with 192.168.1.*”.

Option 2: If other devices would be effected by changing the IP Address of the router, follow these instructions.

1. Change the MGE’s IP address to be on the same subnet as the router: X.X.X.Y. The X’s match the first three numbers in the router’s Internal IP Address and Y is a unique number that is not used by any other device that is connected to the router.

2. Change the MGE’s Default Gateway to match the IP Address of the router.

3. Inside the Router forward External port 64206 to Internal port 64206 and the IP Address that you just assigned to the MGE.

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Appendix E

Troubleshooting Using LEDs on Wireless Network Board

5VDC EXT LED (Red)

If the 5VDC EXT LED is not lit, the network board is not getting 5 volts from the machine control and will not work. Check H3 pins 1 and 5 for 5VDC. Three possible causes for no light are: a faulty harness, a faulty network board or a faulty machine control.

3.3VDC LED (Red)

If the 3.3VDC LED is not lit, the network board is not getting 5 volts from the control or the 3.3V supply on the network board has failed. Check the 5VDC EXT LED. If both LEDs are not lit, then the control is not getting 5 volts from the control. Refer to 5VDC EXT LED (Red) Section. If the 5VDC EXT LED is lit but the 3.3VDC LED is not lit, the network boards is faulty.

Heart Beat “HB” LED (Green)

If the network board is operating properly, this LED will flash briefly every two seconds. During certain operations, this LED may also flash every one second. If this LED is not flashing in one of these two patterns, the network board is faulty.

Data LED (Yellow)

This LED will flash when data is being communicated between the machine control and the network board. Refer to Tests Section for tests which may be performed using this LED.

Figure 33

COM184K

Heart Beat “HB” LED

(Green)

Data LED (Yellow)

RF LED (Red)

3.3VDC LED

Tx LED

5VDC EXT LED Rx LED

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Rx LED (Green)

This LED will flash when data is being sent from the machine control to the network board. Refer to Tests Section for tests which may be performed using this LED.

Tx LED (Green)

This LED will flash when data is being sent from the machine control to the network board. Refer to Tests Section for tests which may be performed using this LED.

RF LED (Red)

This LED will flash when data is being sent or received over the radio link. If this LED does not flash when an attempt is made to communicate with the machine that contains this board, the board is not getting a signal from the Host. Refer to Tests Section for tests which may be performed using this LED.

Tests

The tests listed below are separated between those which test the communication link between the network board and the machine control and those which test the link between the Host and the network board/machine control combination. The link between the network board and the machine control should be verified before testing the link between the Host and the network board/machine control combination.

Tests Which Check the Communication Link Between the Network Board and the Machine Control

1. Power-Up Test

Several LEDs may be used to check the link between the network board and the machine control at power-up.

NOTE: These tests will only work on a control that is not Security Coded.

Begin by powering up the control from an un-powered state. Twelve seconds after power up, the DATA LED (yellow) should flicker a few times to turn the Nodes Display on the control, flicker a few times again to perform a Machine Status communication and flicker a few times again to turn off the Node Number display. While the yellow DATA LED is flickering, you should also see the Tx and Rx LEDs flickering as well. If this does not occur, the network board is not communicating with the machine control. This may be the result of a faulty harness, a faulty network board or a faulty machine control.

NOTE: If the control is Security Coded, the operation described above will not display the Node Number on the control since the network board does not know the Security Code. Therefore this test will only work on an un-coded control.

2. Connection Tests Performed During Idle Operation

When the network board is in “Idle” mode (Host not sending commands to it), the network board will check its connection with the machine control every 30 seconds. If the board is able to communicate with the machine control properly, this can be observed by watching the yellow DATA LED flash once every 30 seconds (every 15 flashes of the green HB LED). If the red RF LED remains off, meaning there is no communication with the Host, this pattern should be observed on the yellow DATA LED. If the yellow DATA LED is flashing significantly more often than this and the red RF LED is never flickering (meaning nothing is attempting communication with the network board), this indicates that the network board is having trouble communicating with the machine control. This may be the result of a faulty harness, a faulty network board or a faulty machine control.

NOTE: This test can be performed on a Security Coded control and the results will be the same as with an un-coded control.

Tests Which Check the Link Between the Host and the Network Board

1. Test RF LED By Doing A“Collect” From the Machine Control

Once the tests have verified the link between the network board and the machine control are good, the RF link between the Host and the network board can be tested.

Attempt a Data Collection from the network board/machine control under test. Be sure to use the correct Node Number. If the command is received by the network board under test, the red RF LED should illuminate at least briefly. If the red RF LED does not illuminate at all, this indicates that the network board is not getting the command from the Host. Be sure to test the following and make sure each parameter is set correctly. If any of the values below are incorrect, the RF LED will not illuminate even if packets are received from the Host:

1. Node Number matches the node number in the machine control.

2. The RF Channel at the Host matches that on the network board being communicated with.

3. The PAN ID at the Host matches that on the network board being communicated with.

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If the information above is verified to be correct and the red RF LED is not illuminating, try the following:

1. Attempt communication with several other machines in close proximity to the Gateway. If only boards in close proximity to the Gateway are working, there may be an interference issue further from the Gateway or there may be a weak signal. If the distance between the machine under test and the Gateway is substantial, a second Gateway, positioned close to the far end of the location, may be needed to communicate with the distant units.

2. Attempt communication with other boards near the network board which is not getting the signal. If other boards the same distance from the Gateway are communicating, the board in the one specific unit may be faulty.

3. If the red RF LED is not flashing on any of the boards, double check the settings listed above (Node Number, RF Channel and PAN ID). If these are all correct, the Gateway itself may be faulty. Try another Gateway device and repeat this test.

2. Test Full Communication Link Between Hose and Machine Control

If the red RF LED is illuminated when the Host attempts to communicate with the given network board/machine control, this indicates that a signal is getting to the board. There are other circumstances which would prevent a data collection from completing at this point.

1. If the machine control contains a Security Code and that Security Code does not match that from the Host, the communication will not be allowed to continue. If any of the devices on the network are Security Coded, make sure that these Security Codes do match.

2. If Wireless Security is turned on, the Security Key in the network boards must match that in the Gateway device. If these keys do not match, the communication will not be allowed to continue. If Wireless Security is active, make sure that these Security Keys do match.

3. There is also the possibility that the signal received at the network board is unreliable due to a weak signal or due to interference on the channel. Attempt communication with network boards in closer proximity to the Gateway to determine if this may be the case. Adjust the antenna so that it is aligned with the antenna on the Gateway. Finally, if the distance between the machine under test and the Gateway is substantial, a second Gateway, positioned close to the far end of the location, may be needed to communicate with the distant units.

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LED Indicators on MGU and MGE Gateways

Heart Beat LED (Green)

If the USB Gateway is powered and is operating properly, this LED will flash briefly every two seconds. If this LED is not flashing as described, the Gateway is either un-powered or defective.

If the Ethernet Gateway is powered, the Ethernet cable is connected to the router and the Gateway is operating properly, this LED will flash briefly every two seconds. If this LED is not flashing as described, either the Ethernet cable is not connected to the router, the Gateway power supply is faulty or the Gateway is faulty.

Data LED (Yellow)

The yellow Data LED will flash any time the Gateway is sending or receiving data. This LED may be used to check the Gateway in two conditions:

1. When the Alliance software “connects” to the Gateway, the yellow Data LED will flash several times. If this is not the case, the Alliance software is not able to connect to the device.

2. Assuming the Alliance software can connect to the Gateway, the yellow Data LED, along with the red RF LED should flash any time an attempt is made to communicate with a machine control. This is true whether or not the communication with the machine control is successful, since data is being sent by the Gateway over the radio link. If the communication is successful, the duration of the flashing will be greater, since in this case data is being passed between the two devices. If these two LEDs do not flash when the Alliance software is attempting to communicate with a machine control, this may indicate that the software cannot connect with the device. Refer to the options below if this is the case.

RF LED (Red)

The red RF LED, along with the yellow Data LED, should flash any time an attempt is made to communicate with a machine control. This is true whether or not the communication with the machine control is successful, since data is being sent by the Gateway over the radio link. If the communication is successful, the duration of the flashing will be greater, since in this case data is being passed between the two devices. If these two LEDs do not flash when the Alliance software is attempting to communicate with a machine control, this may indicate that the software cannot connect with the device. Refer to the options below if this is the case.

Figure 34

COM185K

Data LED (Yellow)

Heart Beat LED

(Green)

RF LED (Red)

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Yellow and Red LEDs Do Not Flash During Communication Attempts

If the yellow Data and red RF LEDs do not flash when an attempt is made to communicate with the machine controls, this most likely indicates that the Alliance software cannot connect to the Gateway. Verify that the Alliance software can connect to the Gateway by right-clicking the MGE or MGU in the software and select “Maintenance Commands”, “Advanced Gateway Settings” and click the “Refresh” button. You should see the yellow Data LED flicker as the data is gathered from the MGE or MGU. If the yellow LED does not flicker and/or the software indicates an error getting the data, there is a connection issue with the Gateway.

For either Gateway, make sure that the USB Cable is secured to the Gateway and the other end is secured to the PC (MGU) or Power Supply (MGE).

If the Gateway is a USB device (MGU), check the green Heart Beat LED to determine if the Gateway is powered up and operating. Also, make sure the FTDI drivers are installed on the Host PC. If these drivers are not installed, the Host PC will be unable to communicate with the Gateway.

If the Gateway is an Ethernet device (MGE), make sure the Ethernet cable is securely fastened at the Gateway and at the Router. If the cable is making connection between the Host and the Gateway, the green LED on the Ethernet connector on the Gateway should be illuminated solid (no flashing) and the green Heart Beat LED will flash every two seconds. Both green LEDs will stay off if there is no power or if the Ethernet Cable is not connected to the router.

If no connection can be made, you will need to check the IP Address, Subnet Mask, Default Gateway and Port Settings on the MGE against those entered into the Alliance software.

Restoring the MGE Default Settings

The MGE can be restored to factory default settings by physically resetting the MGE. To reset the MGE, perform the following steps.

1. Remove power from the MGE.

2. Hold down the “soft reset” button. This button is located to the bottom right if the RJ45 connector through a small hole in the case.

3. While holding the button, apply power to the MGE.

4. Hold the soft reset button for five seconds until all the LEDs on the MGE stay on for two seconds and then turn off.

5. The MGE has now been reset to factory default settings.

Figure 35

COM192K

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