How and to what extent have female role models influenced female leaders in Qatar?

97
York St John University Master’s Degree Dissertation How, and to what extent, have female role models influenced female leaders in Qatar? Submitted June 2013 I confirm that I have read the University regulations on plagiarism and that this research is entirely my own work. In presenting this dissertation for assessment, I declare that it is a final copy including any last revisions. Sources are explicitly acknowledged. This dissertation has not been previously submitted for any degree at this or any other institution. 1 13 October 2022

Transcript of How and to what extent have female role models influenced female leaders in Qatar?

York St John University

Master’s Degree Dissertation

How, and to what extent, have female role models influenced

female leaders in Qatar?

Submitted June 2013

I confirm that I have read the University regulations on

plagiarism and that this research is entirely my own work. In

presenting this dissertation for assessment, I declare that it is

a final copy including any last revisions. Sources are explicitly

acknowledged. This dissertation has not been previously submitted

for any degree at this or any other institution.

1 13 October 2022

AbstractThis dissertation is a small study of female role models in the

Middle East and North Africa (MENA) region including GCC countries),

centered on Qatar but taking account of Middle Eastern influences and

the impact on women developing their leadership skills and

integrating within the workplace.

The study will explore links between role models, mentors and

successful female Arab leaders, particularly in Qatar; provide an

overview on existing research on this topic and make appropriate

recommendations. The literature review revealed gaps in previous

studies and a need for further research to update the body of

knowledge. This research incorporates a comprehensive collation of

existing research, together with recent analysis of the current

situation in Qatar.

The research methodology has been approached from Social

Constructivist perspective, with primarily qualitative data

collecting methods, consisting of a small number of semi-structured

interviews and consolidated by a small quantitative survey. This

methodology was selected because the cultural nature of the subject

needed careful management and sensitivity with careful, personal

involvement by the researcher and it was felt interviews would drawn

out the nuances and detail better than full quantitative data

collection

Research in Qatar encounters similar constraints to the MENA region

but the culture is different. Most women are proud of their religion

2 13 October 2022

and use it to maintain privacy and modesty in their lives, both at

home, in the workplace and the immediate community.

The research concluded there is a need for role models and mentors in

the progression of potential female leaders; that fathers are

important early role models and that key qualities and

characteristics of successful female leaders can be determined for

the benefit of future training programmes.

A number of recommendations have been made for further research.

Keywords

Culture, female, leader, role model, mentor, qualities, values,

traits, entrepreneur, programme

3 13 October 2022

Table of Contents Abstract.............................................................2

Table of Contents....................................................31 Introduction......................................................6

1.1 Background to the Research.........................................61.1.1 MENA Region Context and Culture.................................7

1.1.2 Qatar Context and Culture.......................................71.1.3 Link to Theory of Organisational Culture........................7

1.1.4 Overview of Female Leadership Skills in the Middle East.........81.1.5 Overview of Educational and Work Participation Rates for Women inMENA Region............................................................8

1.2 Research objectives................................................8

1.3 Justification for the Research.....................................91.4 Outline Methodology................................................9

1.5 Overview of each Chapter's Content................................101.5.1 Chapter One....................................................10

1.5.2 Chapter Two....................................................101.5.3 Chapter Three..................................................10

1.5.4 Chapter Four...................................................101.5.5 Chapter Five...................................................10

2 Literature Review................................................112.1 Overview..........................................................11

2.2 The Process.......................................................112.2.1 Stage One......................................................11

2.2.2 Stage Two......................................................112.2.3 Stage Three....................................................11

2.2.4 Stage Four.....................................................122.3 Category a) International Reports and Studies on Women, Leadership and Gender Issues......................................................12

4 13 October 2022

2.4 Category b) MENA Region Reports and Studies on Women, Leadership andGender Disparity Issues, Role Models and Mentorship Programs...........13

2.5 Category c) Qatar Specific Studies and Reports, including Role Models and Mentorship Programmes.......................................21

3 Methodology......................................................223.1 Strategy..........................................................22

3.2 Design of the Research Approach...................................243.3 Administration of the Data Instruments............................24

3.3.1 Primary Research - Interviews..................................253.3.2 Primary Research – Online Survey...............................25

3.3.3 Analysis of the Primary Research...............................263.4 Research Ethics...................................................28

4 Findings.........................................................284.1 Data Analysis.....................................................28

4.1.1 Primary Data – Interviews......................................294.1.2 Primary Data – Online Surveys..................................37

4.1.3 Summary of data analysis findings..............................395 Conclusions and recommendations..................................39

5.1 Analysis and discussion...........................................395.2 Overall Conclusions...............................................40

5.3 Limitations of the Study..........................................435.4 Opportunities for Further Research and Practice...................43

5.5 Reflections on the process........................................446 Bibliography.....................................................46

7 Appendices.......................................................497.1 Table 1 – Summary of literature and date published................49

7.2 Table 2 - Educational and work participation rates for women in MENAregion.................................................................50

7.3 Interview questions...............................................517.4 Survey questions..................................................53

7.5 Surveys - distribution email to participants......................58

5 13 October 2022

7.6 Interviews - email invitation to participants.....................597.7 Chart 1 – Question 1 from online survey...........................60

7.8 Chart 2 – Question 2 from online survey...........................607.9 Chart 3 – Question 3 from online survey...........................61

7.10 Chart 4 – Question 4 from online survey...........................617.11 Chart 5 – Question 5 from online survey...........................62

7.12 Chart 6 – Question 6 from online survey...........................627.13 Chart 7 – Question 7 from online survey...........................63

7.14 Chart 8 – Question 8 from online survey...........................637.15 Chart 9 – Question 9 from online survey...........................64

7.16 Chart 10 – Question 10 from online survey.........................647.17 Chart 11 – Question 11 from online survey.........................65

7.18 Chart 13 – Question 13 from online survey.........................657.19 Chart 14 – Question 14 from online survey........................66

7.20 Comparison of qualities of role models and mentors from the primary data 67

7.21 Glossary of abbreviations and phrases used........................68

Declaration: “I declare that I am the sole author of this assignment

and the work is the result of my own investigations, except where

otherwise stated. All references have been duly cited.”

6 13 October 2022

1 Introduction

This dissertation is a small study of female role models and leaders

in the Middle East (MENA1 region including GCC2 countries), centered

on Qatar including Middle Eastern influences and the impact on women

developing leadership skills. During the researcher’s two year work

contract in Qatar, it provided opportunities to meet and work with

high profile, well educated Qatari nationals and experience their

high level of motivation, determination and desire to advance their

careers. Many expressed a wish to emulate other high profile female

leaders and the research hypothesis is that there may be a link

between this influence and their chosen career path. The research

explored this potential link; provided an overview of existing

research and made recommendations for leadership development for

Qatari female leaders.

1.1 Background to the ResearchHaving reviewed a number of studies, reports and articles on the

subject of female leadership in the MENA region, there is evidence to

show gaps in previous studies and a need for further research.

Existing research does not reflect the current situation. Whilst many

of the findings were similar, there has been no serious attempt to

consolidate the research and produce an updated implementation plan

for women, either in the MENA region or in Qatar. This view is

1 The MENA Region includes: Algeria, Bahrain, Djibouti, Egypt, Iran, Iraq, Israel , Jordan , Kuwait, Lebanon, Libya, Malta, Morocco, Oman, Qatar, Saudi Arabia, Syria, Tunisia, United Arab Emirates, West Bank and Gaza, Yemen - http://web.worldbank.org/WBSITE/EXTERNAL/COUNTRIES/MENAEXT/0,,menuPK:247619~pagePK:146748~piPK:146812~theSitePK:256299,00.html 2 Bahrain - or Kingdom of Bahrain, Kuwait, Oman - or Sultanate of Oman, Qatar, Saudi Arabia - or Kingdom of Saudi Arabia (KSA), UAE - United Arab Emirates (excluding Yemen) - http://www.dubaifaqs.com/list-of-gcc-countries.php

7 13 October 2022

supported by the World Bank report, 2013, which concluded that

progress had been made, yet the same concerns are prevalent and work

participation rates have not improved measurably in the MENA region.

Areas of concern in the studies are: educational versus workforce

participation rates; lack of role models; need for mentoring and

coaching programmes; constraints to female progression; culture and

tradition and its impact on female leadership. A detailed summary of

the background context follows. Existing studies on female leadership

in the MENA region are: McKinsey Global Gender Agenda, (2012); OECD

report, (2009); Sikdar, (2012); Marmenout, (2009); Fenton, (2008);

Leuenberger, (2006); Aguirre, 2011).

1.1.1 MENA Region Context and Culture

This research is confined by many variables. The Middle East, which

is predominantly a Muslim region, has major influences affecting

lifestyle, politics, economy and human rights which are enshrined in

the teachings outlined by the Quran. Women seeking leadership

positions face constraints related to: Islam; family traditions and

culture; only being able to seek “approved” occupational roles;

nationalization quotas; travel and safety restrictions, which are

prevalent in some countries more than others, such as Saudia Arabia.

This view is supported by previous studies: Abdalla, (1996); Scott-

Jackson, (2010); Sikdar, (2012); Marmenout, (2009); Al-Lamky, (2004)

and Akar and Mouchantaf, (2013).

8 13 October 2022

1.1.2 Qatar Context and Culture

Constraints faced in Qatar are similar to the MENA region but the

culture is different prescribing the way that women behave. Many

women are very proud of their religion and use this to gain privacy

and modesty in their lives, yet without losing the respect of their

peers and menfolk, at home, in the workplace and the immediate

community. More detail about the constraints experienced by Qatari

women in their communities is reported by Bahry and Marr, (2005).

1.1.3 Link to Theory of Organisational Culture

As part of the work undertaken on organizational culture, Hofstede’s

(2001) GLOBE project’s data defined an Arab cluster based on ten

dimensions and characteristics. Reviewing the Middle East cluster,

there was insufficient detail to be meaningful for this study.

However, the dimensions were useful when compiling themes for the

data analysis. Another study of Emirati women, by Marmenout, (2009)

provided useful links to Hofstede’s cultural dimensions and described

the process and limitations of Emiratization, which is similar to

Qatarization3. Useful themes were identified such as language,

culture, women’s dress codes and traditions, women interacting with

men in the workplace and respectable careers for Arab women.

1.1.4 Overview of Female Leadership Skills in the Middle East

Many studies reviewed questioned why more women are not becoming

leaders. A report from the World Bank, (2013) stated that ‘although

3 Qatarization is the identification and development of quality, competent Qatari males and females to assume permanent positions in our industry. Our objective is Quality Qatarization. http://www.qatarization.com.qa/Qatarization

9 13 October 2022

female participation in the workforce has increased in recent years, it is unclear whether the

actual role of women in business has evolvd … .’ The updated 2013 World Bank study

confirms that the situation is largely unchanged. This study

summarised the constraints to women’s leadership in the MENA region

and Qatar.

1.1.5 Overview of Educational and Work Participation Rates for

Women in MENA Region

Some of the studies identified educational participation rates for

women in the MENA region to be higher than the norm for the rest of

the world, yet workforce participation rates are much lower. The

studies provide figures for various years in MENA and GCC countries.

A snapshot of this data is listed in Appendix, 7.2. It should be

noted that where data is given, it includes figures for foreign

workers and does not provide an accurate picture for women national’s

labour participation. These figures, although lower than the rest of

the world, would be lower still if reflecting only nationals in MENA

countries. For example, Kuwait’s figure is 50% and this country has a

large foreign worker population, which is included. The percentage of

foreign workers varies between MENA countries. In Qatar approximately

20-30% of the population are nationals.

Qatar Statistics Authority provides population data and the latest

release covers the period from 2007 to 2012. Additional data is

available from the 2010 Census.4 This shows a slight decrease against

OECD figures for 2005 (37%). Anecdotally, the studies confirm that

investment in female education in the MENA region is seen as high

4 http://www.qix.gov.qa/portal/page/portal/qix/subject_area/Statistics?subject_area=183

10 13 October 2022

priority by governments, not reflected in the labour force

participation rate.

1.2 Research objectives

Main research question:

How, and to What Extent, have Female Role Models Influenced Female

Leaders in Qatar?

There are three research sub-objectives:

Identify and explain the influence (if any) of role models on both

existing female leaders and developing female leaders

Explore the values, traits and cultural differences passed on from

female role models to their mentees and followers

Identify a series of themes that will inform the development of

key training objectives for aspiring female leaders

1.3 Justification for the Research

The researcher discussed the research with several prominent Qatari

female leaders and obtained support. Al-Lamky, (2004) study of Omani

working women made a recommendation that the topic of role models and

mentors required further investigation and analysis, due to a lack of

awareness of the concept.

1.4 Outline Methodology

A Social Constructivist approach has been used, with primarily

qualitative data collecting methods, including a small number of

11 13 October 2022

semi-structured interviews and small survey. This methodology was

selected because the cultural nature of the subject needed careful

management. The nuances and detail were better drawn out from

interviews rather than quantitative data collection. Robson, (2011)

stated: ‘The central aim and purpose of this type of (qualitative) research is (to further our)

understanding …’ of the topic.

The following methodology has been used for the research:

1. A review of existing literature related to female role models in

the Middle East with particular relation to Qatar

2. Interviews with a small number of high profile female leaders in

Qatar from different sectors, who are considered role models

3. Conduct a small survey with a professional women’s network in

Qatar, adding to the research study and data from the wider

perspective of GCC female Arab nationals.5

1.5 Overview of each Chapter's Content

1.5.1 Chapter One

- provides the introduction to the dissertation, setting out the

context for the MENA region and focusing on Qatar. It provides

evidence linking to organisational culture and theories provided

by Hofstede, (2001, 2nd Edition) and his cultural dimensions.

There is an overview of female leadership in the MENA region and

statistical data about educational achievement and labor

participation rates for MENA and Qatar.

5 QPWN is Qatar’s leading and largest women’s group. The group has grown to over 1500 members currentlyand an average of 50-60 women attend the monthly networking events. However, the survey would be made available via the Facebook page and the monthly newsletter, which is open to the wider membership.

12 13 October 2022

1.5.2 Chapter Two

- outlines the literature review informing the research.

1.5.3 Chapter Three

- covers the methodology for the research, instrument design,

administration of the survey instruments and a section on

research ethics.

1.5.4 Chapter Four

- describes findings from the research.

1.5.5 Chapter Five

- discusses the findings, the research conclusions and

recommendations, research limitations, opportunities for further

research and the researcher’s reflections on the dissertation

process.

2 Literature Review

2.1 Overview

The literature review discussed female leadership in the MENA region;

educational and workforce participation rates; role models; mentoring

and coaching programmes; constraints to female progression; Arab

culture and tradition and impact on female leadership. The studies

reviewed fall into three categories:

a) International reports and studies on women’s leadership and gender

disparity issues, with general reference and comparison - Aguirre,

(2012); Van Keer, (2008); Franze, (2011)13 13 October 2022

b) MENA region reports on women, leadership and gender issues; role

models and mentorship programmes. Thirty-one reports/studies have

been included – a summary is provided in Table 1, Appendix 7.1,

with full details in bibliography)

c) Qatar specific studies and reports, including role models and

mentorship programmes. One detailed study and one article have

been located: Bahry and Marr, (2005); Fenton, (2008).

Prior to 2002, the only study was Abdalla, (1996). The remaining

documents range between 2002 and 2013. Although the topic of role

models and mentors is mentioned in some of the studies, none provided

detailed research.

2.2 The Process

2.2.1 Stage One

The researcher decided on the research topic, having met Qatari women

who voiced concerns about a lack of role models.

2.2.2 Stage Two

The researcher concluded this was an area that warranted research.

2.2.3 Stage Three

During the course of proposal writing, the researcher identified the

methodology and themes which might emerge from the findings as

barriers and constraints to women’s progress into leadership or work.

14 13 October 2022

2.2.4 Stage Four

As the researcher commenced writing the literature review, a

descriptive account of the various studies, with gaps and barriers

identified was not appropriate. It seemed that a themed review of the

literature would help to analyse the large amount of documents

accumulated, yet highlight the gaps, themes and important points to

be made.

Within section b), the researcher’s analysis has been organized by

theme. The themes are:

1. Conservative and traditional attitudes towards women

2. Investment in women’s education and qualifications in Arab

countries

3. Gender differences, disparity and stereotyping in the workplace

4. Leadership networks, development and constraints for women;

mentoring, coaching, work shadowing programmes

5. Labour participation statistics for women in the MENA region

6. Women’s entrepreneurship

7. Role models and mentors and their qualities

8. Legislation and politics relating to women’s leadership

2.3 Category a) International Reports and Studies on Women,

Leadership and Gender Issues

Three studies and reports chosen from the many international

resources available on the topic of women, leadership and gender

equality issues have been included: (Aguirre, (2011); Van Keer,

(2008); Franze, (2011) because these particular studies make

15 13 October 2022

comparisons with female leadership in the MENA region. Aguirre’s

report offered a high level, international perspective and

correlation with other countries. It also highlighted a case study

approach on two countries of interest, Saudi Arabia and UAE6 . The

report provided current statistics for education and labour

participation.

Aguirre identified constraints for women in Saudi Arabia because of

strict Islamic Sharia7 laws governing how men and women interact in

the workplace, restricting women’s mobility within Saudi and abroad.

Women also encountere additional layers of bureaucracy within

Ministries when setting up new businesses. The report made useful

recommendations concerning training and mentorship and the need for

‘strong role models’, in all sectors.

In the UAE case study, statistics are provided for education and

labour participation by women nationals, known as Emiratis. The

theme of constraints continues, namely a lack of role models,

cultural barriers to travel and recommendations are made for role

models and mentors. This report confirmed what was written earlier

for the MENA region. Aguirre, (2011) confirmed that very little had

changed in terms of the constraints being ameliorated or statistics

improving.

Franze, (2011), highlighted that because the picture of female

leadership, recruitment and participation was generally much better

6 United Arab Emirates7 Sharia, or Islamic law, influences the legal code in most Muslim countries. Sharia Law can govern personal status law, and become a set of regulations that pertain to marriage, divorce, inheritance, and custody etc. http://www.cfr.org/religion/islam-governing-under-sharia/p8034

16 13 October 2022

in the UK, there were different recommendations made to address the

survey findings. For example, in the MENA region, nationalization

quotas8 were quite a common tool to improve female workforce

participation. Conversely, in this report, a finding is that

‘government quotas should be viewed as a sign of leadership failure’. The report

concluded that coaching and mentoring was an effective way to address

women’s lower confidence levels.

2.4 Category b) MENA Region Reports and Studies on Women,

Leadership and Gender Disparity Issues, Role Models and

Mentorship Programs

The literature review revealed a reasonable amount of research on the

subject of women in the Middle East, related to leadership issues,

culture and context, and workforce constraints. It was not possible

to locate literature devoted specifically to role models and their

influence on female leaders, only references in other work. The

literature review uncovered the struggle and constraints for Arab

women to become better qualified and gain recognition in the

workforce. The studies were reviewed by theme, which linked more

easily to the findings of this research. Gallant, (2006) reviewed the

work-life balance of Emirati working women and was a useful source of

themes.

Theme One – Fathers as Early Role Models - In an interview with Danya

Bashir, a young female Arab entrepreneur from Libya, Madichie, (2012)

highlighted many of the issues and challenges Bashir faced. Bashir 8 Qatarization is the identification and development of quality, competent Qatari males and females to assume permanent positions in our industry. Our objective is Quality Qatarization. http://www.qatarization.com.qa/Qatarization

17 13 October 2022

did not view herself as a leader but recognized leadership traits

within herself. She believed that she emulated her father’s spirit

within her “activism”. A study conducted by Sayed, (2004), also found

that female students identified with their fathers as models of

leadership. This theme of family members as role models, in

particular fathers, was reiterated throughout studies in this

research. Al-Lamky, (2004) called this ‘the role of socialization’, the

father’s role in facilitating independence, self-confidence and

assertiveness in daughters and she highlighted a lack of female role

models and programmes to facilitate female advancement. Metle’s

study, (2002) reinforced that women’s role models were family

members. Aguirre, (2011), interviewing several prominent Arab

business women and role models, found that all of them had parents

who ‘encouraged non-traditional career paths’. Arar, (2010) described in his

study of two Israeli and Palestinian women principals, that fathers

were ‘active agents’ of advancement.

Theme Two – Investment in Women’s Education in Arab Countries -

Studies confirm that although female participation in the workforce

is low across the MENA region9, educational achievement and

qualification levels are high, supported by high investment. Al-

Jenaibi, (2010) highlighted that ‘Women still lag behind, especially in

conservative cultures like the Arabian Gulf nations.’ She believed that ‘the investment

made in education for Muslim women is often unrealized …’ . MENA region's

governments are willing to invest in women’s education, but there are

insufficient work opportunities for them, commensurate with their

9 See Table 2, Appendix 7.2 with educational achievement levels.

18 13 October 2022

qualifications and women are, therefore, often working in menial

jobs, approved ‘female appropriate’ jobs or not working.

Livani, (2007) provided an overview of the statistical evidence of

the educational achievement and labour participation rates for women

in the MENA countries. Livani noted that female literacy rates have

improved in all countries of the region. In contrast, an OECD report,

(2009) points out that many lower social class women provide support

in the home, enabling national women to conduct their own businesses

or work but they do not have access to education. This is

particularly true of large numbers of migrant workers in the MENA

countries, especially Qatar. There are large numbers of low skilled

housemaids and untrained “nannies” in Qatar supporting Qatari and

expatriate families. These female domestic staff are often

illiterate, unskilled and uneducated. They are not allowed to leave

the home because of their working conditions, Roth et al, (2013:598-

692).

Robbins, (2011) noted that ‘Islam is not opposed to women’s advancement and

progress’. Aguirre, (2011), in interviews with several female Arab

business women, maintained that: ‘If the GCC (countries) are to continue their

own advancement in an increasingly competitive world, they will need to engage the energy,

knowledge, and skills of their entire population, including the female half.’ Leuenberger,

(2006) reviewing the “Women as Global Leaders” conference in Abu Dhabi,

concluded that ‘with role models and educational support, the women of the Middle East

are taking steps to create their own unique styles of leadership.’ Tlaiss’s, (2012)

article highlighted that ‘the UN has noted that the number of educated women

continues to increase in the Middle Eastern Arab world.’

19 13 October 2022

Theme Three - Gender Disparity and Inequality in the Workplace -

Research by Al-Jenaibi, (2010) focused on gender differences because

women in the Gulf regions were falling behind other cultures. This

study of UAE Public Relations practitioners found that ‘the word gender is

not widely used, yet gender traditions are used to control women in their workplace.’ Al-

Lamky, (2007) highlighted that ‘… women’s participation is expected to be in the

areas of education, health and other support or clerical jobs … ; leadership positions are

typically reserved for men.’ A report from Salem, (2011) examined the ‘virtual

gender gap’ in the use of social media by women in the Arab world,

concluding that they were less likely to use it because of societal

and cultural constraints. There are statistics available on the use

of social media by women in the MENA region but this research is

outside the scope of this study.

Moghadam, (2005) asserted that reforming family law was the way

forward to offset gender disparity, highlighting that the MENA

region’s family laws ‘codify discrimination against women and girls, placing them in

a subordinate position to men within the family … .’ She cited an example of a new

ground breaking law in Morocco consistent with Islam, yet based on

equal rights for men and women. Robbins, (2011) reviewed whether men

and women lead differently, set in the Arab context and described how

prominent women have broken through paternalistic traditions of

leadership to reach top positions. This was attributed to their male

family connections using their ‘Wasta’10. Sikdar and Mitra, (2012)

referred to Aguirre’s interview with women leaders in Qatar who

10 Wasta - It is an Arabic word and translates as something like authority, influence, political (or other) power, connections, or a combination of those terms. In practical terms it means that some rulescan become more flexible if you have wasta, or know someone who has wasta. Wasta can smooth or speed upbusiness transactions, bureaucratic issues, and other official procedures. http://www.dubaifaqs.com/wasta.php

20 13 October 2022

described the “glass ceiling” as a “cement ceiling”, the gender

discrimination being so distinct a constraint in that country. Unique

to Sikdar and Mitra, they were the only authors who revealed that the

wife of the Prophet Muhammad, Khadija, was a businesswoman and role

model for Muslim women.

Marmenout, (2009) argued that although the GCC countries have

improved dramatically in economic terms and emphasise educational

investment for women, they are still falling behind with women’s

economic participation. Aguirre, (2011) confirmed the importance of

women’s role in driving economic opportunities and development.

Fenton, (2008) described that Qatari women know what they want but

are hindered by traditional values and beliefs in male-dominated

industries. This imbalance is reflected across other Gulf countries

and remains contentious.

Theme Four - Leadership Networks, Connections and Development for

Women; Glass Ceiling and Similar Constraints; Mentoring, Coaching,

Work Shadowing Programmes – Many of the research studies highlighted

the need for focused and bespoke leadership programmes for women in

the MENA region to allow them to participate fully in the economic

progress. There are many informal ways for them to develop their

networks. For example: women’s business associations and network

groups; leadership, mentoring and coaching programmes; using their

family connections and ‘Wasta’ to facilitate work opportunities. Omair

(cited in Akar and Mouchantaf, 2012:9) highlighted that female

Emiratis formed a ‘facilitated career group’ which consisted of women who had

achieved high rank through family connections.

21 13 October 2022

Marmenout, (2009) described findings from the Women’s Leadership

Initiative in Saudi Arabia and the UAE, exploring how women made

career decisions, met their challenges and which coping mechanisms

they employed. One strategy was to undertake an internship after

graduation which offered an acceptable stepping stone into work and

‘forces the hand of conservative families to allow girls to go out in the workplace’. They

then received work offers which were more difficult for fathers or

husbands to refuse. Another finding was that women chose jobs in the

public sector rather than work longer hours than their husbands,

avoiding friction by being at home. Other coping mechanisms included:

studying during childbearing years; using domestic help; setting up

their own business; not being more highly qualified than their

husband. Marmenout’s, (2009) recommendation was that MENA leadership

programmes should take account of these challenges and coping

mechanisms. Aguirre, (2011) identified qualities of importance to the

next generation of women leaders: ‘constant improvement, studied discomfort

and quiet confidence’ and recommended formal mentoring programmes. Aguirre

also highlighted that in countries such as Saudi Arabia, the

nationalization quota system is still considered a necessity to

promote change.

Robbins, (2011) confirmed that the practice of using connections and

‘Wasta’ is widespread in the Arab region and described how female

leaders who have broken through the glass ceiling, have done so using

male family connections to gain jobs or reach decision-making

positions. Salem, (2011) highlighted that social media is allowing

women in the Arab regions to take on new forms of leadership,

focusing on social media networks, becoming virtual leaders and

22 13 October 2022

‘cyber activists’. This requires that female leaders acquire new skills –

those of ICT11 and communication in both English and Arabic.

Supported by several of the studies based in the GCC, there are

challenges for working women in the Lebanon in a male dominated

society, with gender issues such as inequality of pay, described by

Tlaiss, (2012), who made the point that ‘corporate culture should appreciate

the skills and competencies of women.’

An Oxfam Action Learning initiative in the Middle East, Oxfam Novib,

(2008) led a two year project to test the effectiveness of Action

Learning Sets in Lebanon with women leaders who were facing

challenges in their communities, thus enabling them to acquire new

skills to address change. Both the facilitators and participants

reported positive change as an outcome.

The OECD report, (2009), focused primarily on entrepreneurship,

highlighted that several countries in the MENA region have begun to

develop trans-regional initiatives for women such as the Council of

Arab Businesswomen and MENA Businesswomen’s Network and other

national networks such as the Dubai Business Women’s Council. There

are also important events taking place such as the Global Leaders

conference and the MENA Women Business Leaders Forum held in Cairo in

2007. Events and networks will continue to raise awareness of women’s

work issues.

Theme Five - Labour Force Participation Statistics for Women in the

MENA Region – The labour force participation rates and educational

achievement statistics are addressed in the introduction to the 11 Information Communication Technology

23 13 October 2022

dissertation (1.1.5) and summarised in Table two, Appendix 7.2. The

main authors cited are: Livani (2007), OECD, (2009), World Bank,

(2005), UAE Yearbook 2010, Qatar Statistics Authority Report and

Census, (2010). Many of the studies and reports quote figures for

both issues from duplicated sources. There are some inconsistencies

in the data but the pattern remains the same.

Theme Six - Women’s Entrepreneurship – Livani, author of two reports

for World Bank, (2007)12 cited data and demographics on the labour

force participation rates and women’s progress in the MENA region and

suggested that entrepreneurship is an effective way to increase

labour force participation. Scott-Jackson, (2010) described how in

2003, Qatar had its first officially elected female official13 and the

Qatar Businesswomen Forum was set up to promote home working. Kuwait

also established a Leadership Skills Training Institute for women.

An OECD report, (2009) described a new wave of innovatory and well

educated female entrepreneurs in the MENA region. The report

highlighted that business support is under-developed for female

entrepreneurs but women’s business networks were beginning to appear.

“If women are not empowered, half the economy is underused.”

Oman presents an alternative approach to most of the MENA region in

that women seem to be further progressed in the area of

entrepreneurship. Al-Lamky, (2004), studied working Omani women and

concluded in 2004, that they had made admirable progress yet still

faced challenges. She found that Omani women were highly motivated to

work. They felt that their families and husbands were supportive of 12 Gender Overview and Gender Compendium13 Sheikha Yusuf Al-Juffairi

24 13 October 2022

their careers and generally not representative of the predominantly

negative findings in the rest of the region.

Chettiar’s study of Omani women entrepreneurs, (2013) confirmed that

in contrast to many of the other studies of Arab women, where

progress is slow, the Sultanate14 has moved forward in encouraging

Omani women to start their own businesses. She found that ‘women-owner

businesses are showing up as one of the fast growing segments of SMEs and micro-

enterprises in Oman.’ The statistics showed that this participation was

limited to 12% of the active businesses.

Theme Seven - Role Models and Mentors – Al-Lamky, (2004) conducted a

study of working Omani women and there was one question in her study,

specifically relating to female role models and mentors. This was the

first attempt to analyse this topic. She concluded that the concept

of mentors was absent in their work culture and there was a lack of

awareness about the benefits. Al-Lamky recommended further research

into this. It was agreed that there were some senior female role

models, but other respondents, almost 50%, were not sure or

disagreed. Leuenberger, (2006) reviewing the “Global Leaders in the

Middle East” conference, described several prominent female role

models, who were setting a lead example in the Middle East: Sheikha

Lubna Al-Qasimi, the UAE Minister of the Economy, spoke about her

role as a world leader and a model for Arab women. She is also the

first female senior government official in the UAE. Another prominent

leader, Queen Rania of Jordan described her role in promoting

education for women. Qatar’s major role model is the Emir’s wife, HH

14 Sultanate of Oman

25 13 October 2022

Sheikha Mozah bint Nasser al Missned and her daughter, Sheikha

Mayassa bint Hamad al-Thani who follows in her footsteps, is the most

powerful woman in the art world.

Sheikha Al Qasimi was the most powerful women in the Arab world in

201015 and an important role model for women leaders, according to

Aguirre, (2011). As the first female in a male dominated industry,

she described a very “tough challenge”. Aguirre described the importance

of Arab women setting an example. Sheikha Hanadi Al Thani16, another

role model for Qatar, and a graduate of Qatar University and the

London School of Economics, described how she was unemployed when she

returned to Doha. Her volunteer work came to the attention of the

Emir’s wife, Sheikha Mozah and this led to the establishment of the

Qatar Ladies Investment Company, which launched her career. Al Thani

strongly believes that a desire to help her country and the need to

push beyond her personal boundaries has achieved her success. Al

Qasimi summed up for Aguirre: “We are the bridge that the young women walk on

today”.

A study of Emirati women managers looked at managerial career

development and professional identity construction in the UAE,

concentrating on issues such as identity, culture and traditions,

Omair, (2008). It also commented on Metcalfe’s research (2008), which

highlighted the absence of female role models.

15 Forbes 2010 List of the world’s 100 most powerful women16 sheikha Hanadi bint Nasser Al Thani is one of Qatar’s most successful businesswomen. She is the founder and chairperson of Amwal, CEO of Al Waab City Real Estate development project and deputy CEO ofNasser Bin Khaled Al Thani & Sons Group. Sheikha Hanadi started her career as a lecturing assistant in the Economics Department of Qatar University before establishing the Qatar Ladies Investment Company (now known as Amwal) in 2008. http://www.arabianbusiness.com/100-most-powerful-arab-women-2013

26 13 October 2022

Robbin’s, (2011) management text, with a section on Arab leadership

development, highlighted that there are examples of prominent female

leaders in the Arab region who have broken through the constraints

and reached decision making positions. Success was attributed to

their family and male family connections17.

Sikdar and Mitra’s research, (2012) is the only study, whilst

focusing strongly on women striving to work in a culture of Islam,

which highlighted that the Prophet Muhammad’s wife Khadija, was a

Muslim business woman and role model, cited in the Quran.

Arar, (2010) in his study of Israeli and Palestinian women

principals, found that both his subjects agreed their fathers were

their role models from an early age and encouraged them to study,

educate themselves, work hard and progress in their careers.

McKinsey’s research, (2012) described this as women “finding their voices

and inspiring others to achieve progress”.

Marmenout, (2009) provided a detailed background of culture and

traditions appertaining to Arab women, seeking education and

employment and reinforced the view that, according to some evidence,

‘role models are starting to emerge’.

Theme Eight – Legislation and Politics - A report from Moghadam,

(2005) described the prominence of women’s rights in policy debates

and advocated that a larger role for women in the economy and society

was vital to the MENA region’s progress. It referred to the

prevalence of gender discrimination built into cultural and

patriarchal family structures. An important point made by Moghadam is17 Wasta - http://www.dubaifaqs.com/wasta.php - see footnote 11.

27 13 October 2022

the slow reform of family law in some MENA countries, for example,

Morocco, which has recently developed a ground-breaking law

consistent with Islam, yet providing equality of rights for women.

Chettiar’s (2013) study of Omani women entrepreneurs, highlighted

that the Omani legal framework for small businesses has already

established their right to do business, like men, once they reach the

age of eighteen. There is no distinction made between the types of

activities for men and women.

Salem, (2011), when reviewing the role of women and use of social

media as female activists, highlighted that ‘Arab women in particular have

become more engaged in political and civic actions’, playing a critical role in

changes that have swept the region. Communication through the use of

social media such as Facebook and Twitter has played a major part in

the Arab Spring18.

Finally, the issue of nationalization quotas for women in the

workplace in all MENA countries is dependent on government

legislation. Such quotas already exist in Saudi, UAE, Oman and Qatar

but are not always seen as positive action. An opposing position is

taken by Lootah and Simon, (2008) whose survey concludes that ‘Gulf

CEOs recommend that nationalization policies be part of the broader labor strategy aligned

with current and future growth sectors of the economy and that the subsequent demand of

professions be matched with the supply of graduates from the education system.’

18 Arab Spring refers to the democratic uprisings that arose independently and spread across the Arab world in 2011. The movement originated in Tunisia in December 2010 and quickly took hold in Egypt, Libya, Syria, Yemen, Bahrain, Saudi Arabia, and Jordan. http://www.sourcewatch.org/index.php?title=Arab_Spring

28 13 October 2022

A later article from Big Project magazine, (2013) takes a different

view, arguing that there is a resurgence of nationalization

programmes linked to the recent political unrest and is an attempt to

quell the restless unemployed youth in troubled countries with high

youth unemployment levels. Companies face penalties for failing to

meet nationalization quotas and can be forced out of business. All

GCC countries have been providing increased employment for nationals,

to avoid further unrest. Because of the less favourable working hours

and pay in the private sector and the smaller number of jobs

available in the public sector, women are again at a disadvantage.

Another factor is the high ratio of expatriate workers to nationals.

In Qatar, it is one of the highest – Qatar’s population is currently

around 87% expatriate workers and has one of the lowest unemployment

rates at 0.5%. Women nationals are facing the task of competing with

men for fewer jobs in a narrowing sector with greater constraints.

2.5 Category c) Qatar Specific Studies and Reports, including

Role Models and Mentorship Programmes

Focusing on Qatar, the literature available decreases. A study from

Bahry and Marr, (2005) begins the analysis of issues faced by Qatari

women leaders entering education. The phenomenon of gender imbalance

in student enrolments is identified as highly unusual, particularly

at graduate level, where over 70% are women. This report highlights

the pivotal role of Sheikha Mozah as a role model for female leaders

in Qatar. In contrast with other research which focuses on the GCC

countries, this report focuses directly on Qatar, analysing the

reasons for gender discrepancy in the workforce and leadership

29 13 October 2022

representation. Some female role models in Qatar have overcome the

prevailing gender discrimination in innovative ways. Al-Obaidli,

(2011). Al-Obaidli developed her own style of Abaya and Thobe

management whilst working in the public sector.

Fenton, 2012, summarised the position for Qatari women in relation to

the job participation rates and their high educational achievement

and revealed that they are still facing cultural constraints in the

labour market. She referenced Omair’s report, (2011) and highlighted

that the country’s National Development Strategy places support for

women’s development high on the national agenda.

3 Methodology

3.1 Strategy

The literature review evidenced that although there was a reasonable

amount of research on the subject of female leadership in the MENA

region, the majority had been spread over the last decade. The more

recent studies revealed that little had changed. There was little

evidence of the existence of formal role models or mentoring programs

for women. Gaps identified in the literature review revealed that

women in the MENA region were still attempting to overcome the same

constraints with little progress some ten years later, despite the

recommendations to government. This research has updated the

research for Qatar and tabled recommendations for Qatari senior

leaders to promote women’s position in society.

The researcher’s decision to use a Social Constructivist approach

with primarily qualitative data collecting methods, was based on the30 13 October 2022

following reasons: the cultural nature of the subject required

careful, personal involvement and interviews would drawn out the

nuances and detail rather than full quantitative data collection.

The studies identified in the literature review followed this

methodology, acknowledging the need for careful, sensitive

questioning of the participants, taking account of cultural

restrictions, modesty and confidentiality of the interviewees.

Robson, (2011) states: “The central aim and purpose of this type of (qualitative)

research is (to further our) understanding …” of the topic.

Qatari nationals do not respond well to written requests for

information, therefore face to face interviews and telephone

interviews are the most effective methods to engage them. This is

the second main reason why a qualitative rather than quantitative

methodology was chosen. A small survey was a secondary source for

data collection, although a low response was envisaged.

Consequently, the methodology was designed to be mainly qualitative

and in two stages:

Stage one: primary interviews with six high profile role

models/leaders to ascertain how they had become successful and what

motivated them. The interviewees were from different sectors

(corporate, public, NGO). They agreed to participate in this

research.

31 13 October 2022

Stage two: a secondary quantitative survey, with some open-ended

questions to support the qualitative approach, intended to provide

additional data and targeting women in a wider catchment in Qatari

society, including expatriate Arabs. From the data, it could be

ascertained whether there are different lessons to be learned from

Arab women in general. The survey was distributed online using the

SurveyMonkey tool, through a variety of sources. The distribution

sources comprised:

• A professional women's network in Qatar, distributed through

social networking tools

• A group of younger Qatari students via their tutor

• Colleagues at the researcher’s workplace who are Arab

expatriates

The survey targeted Arab nationals only, working in a professional

capacity or studying in Qatar at or above under-graduate level. All

respondents received an explanatory email about the research with a

link to the online questionnaire and were invited to complete the

survey. The questionnaire is available in the appendices.

SurveyMonkey was chosen because of its ability to analyse the data

automatically, provide charts and download reports.

The interviews and short online survey were chosen as the two primary

methods for data collection for the following reasons:

A focus group would not be appropriate since women would not have

been comfortable speaking about these issues in front of others.

These are considered private matters and secondly, access to busy

32 13 October 2022

female Qatari leaders is difficult for one to one interviews.

Scheduling a larger group would have been almost impossible.

A larger reach survey/questionnaire was not chosen because of the

likely low response rate. In this part of the region, the response to

online requests for information is very low. There is a low tolerance

for large amounts of written information. Most important information

exchange takes place verbally.

3.2 Design of the Research Approach

When designing the survey instruments, the researcher took account of

Bryman’s, (2008) guidance, that for semi-structured interviews,

access to busy leaders and managers for interviews can be difficult

to arrange. It was necessary to be sensitive to their time schedules

and preferred location for the interview. Consequently, the

interviews were limited to 45 minutes duration. This confined the

number of questions in the schedule.

The questions for the interviews were designed to elicit responses to

the known gaps, barriers and challenges emerging from the literature

review. The studies in the literature review had identified gaps

related to female leadership programmes. It was important to

determine whether the interviewees had similar experiences and if

they had recommendations to offer.

The online survey was designed with a similar purpose but with a

wider audience than just Qatari national women. The survey

distribution was aligned with the literature review, where the

33 13 October 2022

studies reviewed were from the MENA region and narrowed down to

Qatari nationals, which is the focus of this dissertation.

The interview questions and the online survey questions were piloted

and small changes made to the questions. In the question development

process, the design was undertaken with care and took several

iterations. The use of SurveyMonkey as a tool for developing the

online survey, was valuable for the question design, since it is

intuitive, allowing different question types, as referred to in

Oppenheim, (1992), rerouting of questions, different sections to the

questionnaire, automatic data analysis, three different methods of

sending out the survey online and downloading of analysis reports.

During the survey design stage, it was possible to preview the

questionnaire at each stage, test it by answering the questions, and

then move the questions around if it appeared that they did not flow

easily or intuitively.

3.3 Administration of the Data Instruments Online survey

An invitation email with a link to the online survey, was sent out to

the three selected sources. The online survey collector function in

SurveyMonkey allowed daily access to monitor the returns. A three-

week cut-off point was determined, when it was clear that no more

responses were forthcoming.

Interviews

An invitation email was sent to the interviewees, to arrange a

convenient date and time for the interviews. These were conducted,

34 13 October 2022

and a follow-up thank you email sent to each of the participants,

confirming confidentiality of the data. The interviews were

transcribed prior to data analysis.

3.3.1 Primary Research - Interviews

The researcher contacted each interviewee by email, outlining the

aims and purpose of the research, offering them an opportunity to

confirm their willingness to participate, to choose the date, time

and location of their choice for the interview and to have sight of

the questions in advance of the interview. This ensured an

opportunity to fully understand the questions and address any queries

beforehand. An Arabic translator was not required and the questions

for the interview were not translated into Arabic, since the

interviewees spoke reasonable English. The researcher had met them

all before the interviews to establish initial contact, some three

months prior to the research commencing. The emails were followed up

with a phone call, confirming final details for the interviews.

Bryman suggests that an interview guide can also serve as an “aide

memoire” for the interviewer - a semi-structured interview may flow

more casually than a formal one. The researcher was reminded by

Sapsford and Jupp, (2006), that it is important for comparability of

the data, that each respondent should be given the same questions and

these be presented in a standard way in each interview. This guidance

was complied with in this research. The interviews were recorded with

the permission of the interviewees so they could be transcribed. An

assurance was given that the data would be deleted once the

dissertation had been completed and submitted.

35 13 October 2022

3.3.2 Primary Research – Online Survey

The draft questionnaire was piloted with two female Arab colleagues

and small changes were made following their feedback. It was then

launched online using SurveyMonkey. An email was submitted to the

participants with a link to the survey. The participant groups were

chosen because of their likely access to the target group and

possible high response rate but there was no way to control this.

Therefore the targeting and the response rate were random.

There are two approaches to analysis of the data – content analysis

and grounded analysis, described by Easterby-Smith et al, (2010).

The researcher’s decision to use a grounded approach was based on its

being the more flexible of the two, whereby the structure is derived

from the data, rather than imposed and this is more consistent with

the social constructivist methodology. The intention was to

systematically analyse the data and highlight themes, patterns and

categories that will be declared in the findings. Easterby-Smith et

al offer a seven-stage approach to assist with the analysis, which

the researcher employed:

• Familiarisation

• Reflection

• Conceptualization

• Cataloguing concepts

• Re-coding

• Linking

• Re-evaluation

36 13 October 2022

Likert’s (cited in O’Leary, (2004) five point scale is one way to

provide structure to the coding of the data. Coffey and Atkinson,

(1996) offer advice on concepts and coding for key themes and

patterns in the data and suggest a simple framework, derived from

keywords, events and categories coming from the literature review.

“Key variables and concepts can be derived from the research literature.” Good practice

recommends using existing literature from the review, to find

measurable variables that have proven reliable in previous research

studies. This is a systematic approach and has value over pre-

empting the categories. However, this was not the only method used –

other themes emerged from the data or interview transcripts and

flexibility was required.

3.3.3 Analysis of the Primary Research

Interviews

Each interview was transcribed and expanded into a synonymous format

for data analysis. A table was prepared with each question, so that

comparisons could be made and themes identified. Two of the

participants had provided their own written responses to the

questions and these were incorporated into the table verbatim.

An analysis of the transcriptions revealed a number of common themes

emerging from the data.

• Father/grandfather/mother/husband as early role models• Need for formal mentor programs - lack of women’s

leadership/formal mentor programs in Qatar – linked to national development strategy

37 13 October 2022

• Variety of other continuing role models – managers, formal mentors, work colleagues in higher positions, celebrities and government figures or leaders etc - national figures as role models such as rulers, diplomats, public figures

• Qualities in role models and mentors• Importance of education and qualifications, professional

development, research and professional updating• Identity as a Qatari women• Travel and understanding and experience of other cultures –

broaden experiences• Personal charity, need to help others, the society in Qatar,

give something back, serve the community – it is a duty, make a difference, stand out from others

Surveys

The full data from SurveyMonkey was exported into an Excel

spreadsheet. The Excel format allowed for sorting of the data by

various fields. SurveyMonkey allowed the production of charts from

each question based on the full responses – these are available in

the appendices.

Themes from the interview data also occurred in the online survey

data analysis. For example, participants had been influenced by role

models or mentors; this had taken place in the family and workplace;

it had influenced their careers and education choices; there was a

range of qualities they admired and emulated in their role models and

mentors; they agreed that the support of a role model or mentor had

helped them to achieve greater success in their career; several cited

a female leader they admired as a role model. There were similar

barriers that limited their career progress; three cited their father

38 13 October 2022

as being an influential role model, which correlates very strongly

with the findings from the interviewees.

3.4 Research Ethics

Having worked for over two years with Arab expatriates and Qatari

nationals, the researcher was aware of cultural issues. For example,

interviewer style of dress should be modest and respectful to reflect

the culture of the interviewee; language of the interviewee should be

facilitated (ie provide an Arabic translator if required) to ensure

that the questions were fully understood. Conduct should take account

of cultural differences, as we are reminded by both Wisker, (2008)

and Sapsford and Jupp, (2006). Not all Qatari women will be

comfortable shaking hands and some may be wearing the Niqab (veil)

during the interview, which means that body language is difficult to

interpret.

The researcher needed to consider confidentiality of the interviewees

and the data. All interviewees were assured of this. This was

particularly important for Arab Muslim females. A copy of the

interview transcript was offered to the interviewees and also a copy

of the final report will be made available to them, once marked and

moderated.

4 Findings

4.1 Data Analysis

Prior to detailed discussion of the data and forming conclusions, it

is important to reflect back to the main research question and sub-

39 13 October 2022

objectives of the study, to check whether these have been answered by

the data and consequent analysis.

Main Research Question:

How, and to what extent, have female role models influenced female

leaders in Qatar?

Research Sub-objectives:

Identify and explain the influence (if any) of role models on both

existing female leaders and developing female leaders

Explore the values, traits and cultural differences passed on from

female role models to their mentees and followers

Identify a series of themes that will inform the development of

key training objectives for aspiring female leaders

The interview questions were constructed to answer the research

question and objectives with open ended questions for responses. The

question schedule can be seen in the appendices but an example of one

of the questions is Question one which asked directly whether the

interviewees had ever encountered a role model or mentor in their

lives and in what circumstances. Question four determined how this

had impacted their lives. The questions were designed to establish

their career path and elicit the influence of any role model or

mentors.

The online survey questions were designed to give a more informative

picture of Arab women in general, not only Qatari women and more

quantitative data to substantiate the interviews. The questions

40 13 October 2022

followed a logical sequence, beginning with demographic detail, and

succeeded by questions about the influence of role models and

mentors, mirroring the questions in the interview schedule. The main

difference being these responses would provide quantitative rather

than qualitative data, although an opportunity was provided for text

answers to some of the questions.

4.1.1 Primary Data – Interviews

Demographic Profile

The research engaged five Qatari female leaders and one Bahraini

female leader, ranging in age from 26 to 40 plus, all of them living

and employed full time in Qatar.

Interviewee number

Description

1 General Manager of a community training organization, delivering training to women and othertarget groups

2 Co-founder and Managing Director of a small NGO delivering support and training to women aiming for entrepreneurship and personal development

3 Employee working for public sector organisation in Qatar (Ministry)

4 Employee working for a large private sector organisation in Qatar (Telecomms industry)

5 Employee working for a large private sector organisation in Qatar (Telecomms industry)

6 Employee working for a large private sector organization in Qatar (travel sector)

The interviews revealed a number of interesting and supporting

statements to the data from the literature review undertaken for this

study. The data revealed many similarities between not only the views

41 13 October 2022

from the literature review but also between the six interviewees

themselves in terms of their role models and the paths they had

followed to success. The interview data and the survey data confirmed

the presence of role models and mentors, from early childhood right

through to their current roles in the workplace.

Early role models were confirmed in the main as male, ie the fathers

and other male family members, and not until later in their careers

and work pathways, did female role models and mentors feature. The

main research question is only partly confirmed. This is

substantiated by the literature review in that Madichie, (2012),

Sayed, (2004), Al-Lamky, (2004), Aguirre, (2011) and Arar and

Mouchantaf, (2013) all provided evidence of fathers as early role

models and active change agents in the lives of successful female

leaders. Maternal influence was not mentioned.

Some useful suggestions were made by the interviewees, concerning

career pathways for future female Qatari leaders. This was also

identified as a gap in several of the studies in the literature

review and confirms the data - Omair, cited in Akar and Mouchantat,

(2012); Marmenout, (2009); Aguirre, (2011); Tlaiss, (2011); OECD,

(2009). The later study by the World Bank (2013) which reiterated the

same, had still not been acted upon.

The data revealed a number of common themes coded in the data.

1. Father/grandfather/mother/husband as early role models2. Variety of other continuing role models – managers, formal

mentors, work colleagues in higher positions, celebrities and

42 13 October 2022

government figures or leaders etc - national figures as role models such as rulers, diplomats, public figures

3. Qualities in role models and mentors to be emulated and admired 4. Identity as a Qatari women to be valued, developed and promoted 5. Importance of personal charity, need to help others, the society

in Qatar, give something back, serve the community – it is a duty,make a difference, stand out from others

6. Travel and understanding and experience of other cultures – to broaden experiences

7. Importance of education and qualifications, professional development, research and professional updating

8. Need for formal mentor programs - lack of women’s leadership/formal mentor programs in Qatar – linked to national development strategy including entrepreneurship programs for womenlinked with leadership and personal development

9. Bias between expatriates and nationals and lack of understanding of Qatari women

10. Contribution of men’s support to the success of women versus theorganisations with patriarchal management systems

Expansion on the Themes Identified in the Interviews

1. Fathers as Early Role Models

Five out of the six interviewees cited their fathers as their first

and most important role models in their early lives and a key

influence on them. Other additional early role models mentioned

included mothers, grandfathers and uncles. Interviewee One explained

“The first model had an impact in my life is my grandfather who taught me volunteer work

and love of others, and then my father …”19. She explained the great influence of

her grandfather and father on her in understanding the value of

19 All direct quotes from the interviewees are in their own words, which, since Arabic is their first language, may not be in perfect grammatical English.

43 13 October 2022

helping the community, especially the needy, giving back being a duty

and an integral part of Islam to be of service to others.

Interview Two explained “My Dad – people would say, who is your role model, is it a

woman?” Her explanation of this was the normal expectation being that

the support for women came from women. Interviewee Four stated that:

“My first role model in my life was my father. He was an Ambassador. My other important

mentor was my husband for the last five years – he has encouraged me professionally and

academically.“ The description of support provided by these familial

role models took various forms: encouragement, advice and guidance;

information and help in the home with childcare whilst studying and

working; leading by example; passing on family and cultural values

and traditions; promoting the value of educational qualifications;

permitting travel abroad to experience different cultures; being

proud of them and their achievements.

2. Other Role Models Cited

The respondents cited a range of other role models and mentors in the

interview discussions, ranging from celebrities to national

government figures and heads of state:

Sheikha Mozah bint Nasser Al Missned, second wife of the current Emir of Qatar

Princess Diana of United Kingdom, late wife of Prince Charles Marilyn Monroe Sheikha Mayassa, Sheikha Mozah’s daughter, Qatar CEO, Intel Sheikh Hamad bin Khalifa Al Thani, ruling Emir of Qatar Sheikh Jasim bin Hamad bin Khalifa Al Thani, third son of the current

Emir of Qatar

44 13 October 2022

Sheikha Hind bint Maktoum bin Juma Al Maktoum, first wife of the ruler of Dubai

Maha Al Ghonim, CEO Global house Investments, Kuwait Dr Hanan Al-Kuwari, CEO Hamad Corporation, Qatar Ex HR Director, Vodafone Qatar

3. Qualities in Role Models and Mentors

The interviewees cited the following behaviours or qualities in their

role models and mentors as being important and which they would seek

to emulate:

Compassion, charity and helping others – described by Interviewee One

“Persistence, overcoming challenges and their strategies to do this; how - watch out for some who is out of the norm, someone who is not walking the same line as everyone else”-Interviewee Two

“Being able to break the mould, do something different, break with tradition”- Interviewee Three

“Professionalism; wisdom; be able to create a balance between traditional culture, values and modernity, between religion and globalism; the need for education and the benefits of travel” – Interviewee Four

“Being responsible; having a goal; taking risks; taking professional life very seriously; being a role model to others; making a difference in society and other’s people’s lives” – Interviewee Five

“Giving equal respect to others and valuing the individual; having a liberal attitude; have the opportunity to reach one’s potential; be well educated and travelled; show respect, confidence and harmony to other women in their work and life balance; everything can betaught if you are willing to learn” – Interviewee Six

4. Identity as a Qatari Woman

Interviewee Three described the importance of her identity as a

Qatari woman and the need to defend it to others on occasion. Wearing

45 13 October 2022

an Abaya20 in Qatar for her was not a choice but an expectation of her

as a Muslim woman. Having experienced life in Bahrain in her youth,

she had a different view of tradition and culture compared to many

young Qatari women. This experience continued into her working life.

She wished to change the negative view of life for women in Qatar and

build her own positive identity.

Interviewee One felt very strongly that the impact of her father’s

influence and the family values of charity and helping others, was

instilled in her as she grew up and had contributed to her need to

help the community, an important aspect of her character and

personality. She believed that a key tenet of her ongoing work was to

help women change their negative perception of themselves. She

explained that women on her programme often told her: “(they say) - you are

our ideal and we have learned from you a lot.”

5. Importance of Personal Charity, Need to Help Others

Interviewee One had grown up in a family which strongly believed in

helping others, giving back to the community and that charity should

begin at home. These values remained with her and she believed it was

her duty to help others in Qatari society. One of the ways she

achieved this was by supporting other women, setting them an example

and being a role model. Her own family were taught basic life-skills

such as cooking and working on the family farm. She described her 20An outer garment worn by women in some parts of the Middle East, particularly Saudi Arabia. It is long-sleeved, floor-length, and is worn from either the shoulder or the top of the head. The abaya is worn over street clothes when a woman leaves her home, and is designed to be loose and flowing, hiding the "curves" of the body. The abaya usually opens in the front, with overlapping layers or closing withsnaps, ties, or a zipper. The abaya is worn with a scarf which covers the hair (Shayla), and perhaps a veil which covers the face (Niqab). http://islam.about.com/od/glossary/g/abaya.htm

46 13 October 2022

early life: “We had a very large farm and my grandfather divided this farm harvest

between us and the poor, even animals and was very compassionate with all categories,

especially the poor, children and the elderly, …. I have learned a lot from him”.

Interviewee Four learned about the values of family, education and

culture from her father and her mother. Her mother was and still is,

very conservative, passing on the important message to preserve a

woman’s reputation and privacy from the media.

6. Travel and Understanding of Other Cultures

Interviewee Three spent time in her youth in London and grew to

appreciate a different culture. She also grew up in Bahrain and

experienced the breaking of cultural traditions with which she was

familiar. This conflicted with views held in Qatar when she lived

there permanently. Having an English mother and dual heritage, she

was viewed differently by Qatari women, because of her appearance,

but also her more liberal views.

Interviewee Four’s father was an Ambassador and the family travelled

and experienced cultural diversity. She also spent two years in

London, learning to adjust to different traditions and cultural

values.

Interviewee Two travelled abroad for studies and experienced other

cultures. Interviewee Six also studied in Birmingham for her PhD,

moving there in 2002 with family. She learnt to manage being a full

time mother and student.

47 13 October 2022

7. Importance of Education and Professional Development

Interviewee Three was advised early in life by her father, to acquire

an education should her marriage fail or if she pursued a career. She

learnt from her father that qualifications were her tool for

independence. He encouraged her to study and improve.

Interviewee Four was encouraged by her husband to gain professional

and academic qualifications supporting her with childcare. He

encouraged her to undertake an MBA and leadership programmes in

America and Morocco. He travelled with her, looking after the

children.

Interviewee Three struggled to integrate with other students when she

commenced her Bachelors degree in the UK and she needed to do much

research to gain an understanding of topics and be able to join in

discussions successfully.

Interviewee Six gained insight into how to manage family demands when

studying in the UK, learning how to be independent, a full time

mother and student.

Interviewee One was encouraged by her husband to undertake a PhD. He

supported her with time to study, funding and assisted her with her

studies.

Interviewee Two, despite having formal academic qualifications and

participating in an international mentoring program with the Cherie

48 13 October 2022

Blair Foundation, promoted her professional development with online

self-assessment tests and training. She described her approach: “If

could do it personally, that’s how I would do it, but I am very straightforward and blunt, so I

would actually ask people, saying this is what I lack …” However, time was critical

issue for her, working 10-12 hours a day and attending to family.

Interviewee Three believed in a self-help approach, undertaking

research and reading, following high profile figures across a wide

range of sectors.

8. Formal Mentoring and Leadership Programmes for Women

Interviewee Two described her participation in the Cherie Blair

Foundation Mentorship Programme for women entrepreneurs but who need

to develop leadership skills. She found this methodology

professional, rewarding and supportive, and duplicated it for her

Center. She attended formal leadership programmes in the USA and

Morocco. The personal mentorship with CBF ends soon, after two

year’s duration, but she will find a replacement, as she firmly

believed that this was a necessity for her professional development.

She explained: “I think that two years is enough with one mentor, so that will be ending

in October and I will need to look for another mentor.” There is another programme

which runs between Enterprise Qatar and Mowgli21 but it was not as

flexible as the CBF program. Mowgli is running with other

organisations in Qatar.

21 Mowgli is an award winning, UK-headquartered mentoring organisation founded to support the sustainable development of societies through the mentoring and evolution of entrepreneurs and leaders. http://mowgli.org.uk/

49 13 October 2022

Interviewee Two also used self-assessment testing processes and

utilised other forms of training, to address her need. She described

how in the Qatar National Development Strategy, women as leaders will

be addressed at a later date. In preparation, universities in Qatar

are running opportunities for young people to develop their debating

and discussion skills, ie Doha Debates. Her opinion was: “This is where

direction is going - women learning to use their voices. So not ready but this is a part of the

preparation for tomorrow.” Her Center is running a new programme, in

partnership with the US State Department, which includes personal

development, confidence building and leadership.

Interviewee One offered personal development and leadership training

as part of a national empowerment programme for women in her Center.

Interviewee Four set up her own internal leadership programme in her

workplace and this includes mentoring, which is now on its third

cohort. We also discussed homeworking initiatives22, which have been

piloted in Qatar and the Scott-Jackson report (2010), which

recommended entrepreneurship as a solution to encouraging women into

the workforce.

Interviewee Six offered workshops and lectures to other women leaders

on her own style of leadership and management – “Abaya and Thobe

Management”.

22 For example the Ooredoo/ictQATAR Modern Office project which has been running over a two period, 2011-2013

50 13 October 2022

9. Bias Between Expatriates and Nationals and Lack of Understanding

of Qatari Women

Interviewee Three believed that people in Qatar do not mix well. This

general mentality must change and her philosophy was that changing

one person could make a difference. Many of the Qatari women in her

workplace did not understand her attitude and the way she worked with

male colleagues, but gradually she felt they were beginning to. She

felt it was important to challenge the existing culture

incrementally. Her wish when asked was: “Be the change that you want to see in

others.”

Interviewee One, after listening to discussions in the Majlis23 with

her father as a younger child, now felt able to discuss a wide range

of subjects successfully with men.

Interviewee Four wanted to pass on the lessons she had learnt. She

also described the bias that she had encountered between treatment of

Qatari nationals and expatriates and believed that expatriates did

not take the time to understand Qatari women.

10. Men’s Support to the Success of Women

In parallel with theme one, men as role models and in particular,

fathers, have featured as strong supporters to the successful women

interviewed. This was echoed strongly by Interviewee Five, who when

asked if she had any additional comments, stated: “It is important to

23 Majlis is an Arabic term meaning "a place of sitting", used in the context of "council", to describe various types of special gatherings among common interest groups be it administrative, social or religious in countries with linguistic or cultural connections to Islamic countries. The term Majlis is used to refer a private place in or adjacent to the family home, where guest are received and entertained. http://en.wikipedia.org/wiki/Majlis

51 13 October 2022

mention the support we receive from our male colleagues as well. They do contribute

significantly in the success of women.”

4.1.2 Primary Data – Online Surveys

Demographic Profile

There were thirteen respondents to the survey, all Arab nationals and

from a range of MENA countries.

The respondents ranged in age from 25-34 (7) to one in the over 55

range. The majority had lived and worked in Qatar for over five

years. Seven of the respondents had Bachelor degrees and five had

Master’s degrees. Ten of the respondents worked and one was an

entrepreneur, one unemployed and one a student. The final respondent

had given up her full time job after a long period (26 years) in the

same industry.

52 13 October 2022

Role Models and Mentors

In regard to role models and mentors, the majority (12) wer

influenced by a role model or mentor. The settings varied from: the

majority in the workplace, followed by experiences within the family.

Eight of the respondents were influenced to pursue further

qualifications by their role model or mentor and six to further their

careers. The full survey data are available in the appendices.

When asked about qualities in a role model or mentor the respondents

admired or wished to emulate, they made multiple selections from a

comprehensive list:

53 13 October 2022

A positive attitude (10) was the most popular quality to be admired

and emulated in a role model or mentor, followed by honesty (8) and

leadership (7).

The majority of respondents believed the support of the role model or

mentor helped them to achieve success in their careers and improve

their skills (11). When asked how the role model or mentor influenced

them, the responses were:

Respondent number

Response (respondent’s own words)

1 Go to University and take other action2 Postgraduate study3 My late father was and will always be the great

leader in my life to the extent that I became like him in the eyes of my family and the outside world and I am very proud of it.

4 Developing my skills and going after what I believe to achieve my goals

6 By giving some advice and support7 Go to University8 By giving me advice and providing opinion by

convincing me9 It supported me through dealing with challenges and

(I) became more outcome oriented.10 Take a degree

Some of the themes from the interview data also occurred in the

survey data.

Participants had been influenced by role models or mentors - this had taken place in family and workplace

The mentors had influenced careers and choices of education There was a range of qualities admired and emulated in role models

and mentors

54 13 October 2022

They agreed the support of a role model or mentor had helped them achieve greater success

Several cited female leader/celebrity/national public figures whomthey admired

There were similar barriers limiting their career or work progress

Three had cited fathers as being the most influential role model in

their lives, which correlates strongly with the interview findings.

4.1.3 Summary of data analysis findings

The interviews with the six Qatari leaders and the thirteen survey

respondents have provided a rich source of data to confirm and

validate the studies in the literature which lighlighted certain gaps

and areas for further research. The sympathetic and qualitative

approach to the data collection has resulted in promising findings

which point to areas for further research and recommendations in line

with the research objectives.

5 Conclusions and recommendations

5.1 Analysis and discussion

Main Research Question:

How, and to what extent, have female role models influenced female

leaders in Qatar?

The data from the research established that for the majority of the

interview participants, the early role models were not females.

Therefore, the primary qualitative data from the interviews does not

substantiate the main research question. The interview data showed

that for five out of six of the interview participants, their fathers

55 13 October 2022

were their early role models, influencing their educational and life

choices. This is substantiated by the literature review by Madichie,

(2012), Sayed, (2004), Al-Lamky,(2004), Aguirre, (2011) and Arar,

(2010), who all provided evidence of fathers as early role models and

active change agents in the lives of successful female leaders. The

quantitative survey data, which represents a wider female Arab group,

reflects a different picture with a range of male and female role

models. Maternal influence for interview participants was not a major

factor.

Research Sub-objectives:

1. Identify and explain the influence (if any) of role models on both

existing female leaders and developing female leaders

2. Explore the values, traits and cultural differences passed on from

female role models to their mentees and followers

3. Identify a series of themes that will inform the development of

key training objectives for aspiring female leaders

5.2 Overall Conclusions

Sub-objective One

The majority of interviewees and survey respondents indicated they

were influenced by a role model or mentor, with the exception of one

of the thirteen survey respondents. That equates to six interviewees

and twelve survey respondents, eighteen out of a possible nineteen.

The data analysis further confirms these influences were mainly

positive and reinforcing, making a difference to their work and

56 13 October 2022

career choices. This confirms the first sub-objective and reiterates

the focus of the small number of studies in the literature review

which raised the issue of role models and mentors and highlighted

several prominent female leaders who were already promoting this

need. Al-Lamky, (2004); Leuenberger, (2006); Aguirre, (2011); Omair,

2008); Robbins, (2011); Sikdar, 2012); Arar, 2010) and finally

Marmenout, (2009) all confirm this. McKinsey’s research in 2012 about

women “finding their voices and inspiring others to achieve progress” echoed the

sentiment of Interviewee Two who described the Qatar’s preparation in

its national development strategy for women as: “This is where direction is

going - women learning to use their voices. … this is a part of the preparation for

tomorrow.24” The data from the interviewees confirmed the literature

studies that leadership and mentor programmes were needed for women

to develop their skills and become influential in society.

Sub-objective Two

Data from interviewees and surveys highlighted comprehensive lists of

qualities and traits in role models and mentors, which were chosen by

the participants and there were similarities between the two sets.

There was little evidence in the literature review that this topic

was studied. One study out of the thirty-three in the literature

review, researched qualities and characteristics in Arab female

leaders and that was Aguirre, 2011. This research did not include

generic female leadership findings, which would have highlighted

qualities and characteristics of leaders. Aguirre’s research analysed

qualities in the next generation of female Arab leaders and she

described these as: ‘constant improvement, studied discomfort and 24 Participant’s own words

57 13 October 2022

quiet confidence’. This dissertation has provided more detail on

qualities and traits which will be of use to organizations developing

leadership and mentoring programmes for female leaders.

Comparison of the two sets of qualities from the primary data is

avaialble in Appendix (7.20). The survey respondents were given pre-

determined qualities to select from and the interview participants

determined their own suggestions for qualities and traits. Therefore

the two lists are different. The single quality agreed on is that

‘leadership/leading by example and being a role model’ are important qualities.

Sub-objective Three

Several training models were identified in the literature review for

bespoke leadership and mentoring programmes. Omair, cited in Akar and

Mouchantaf, (2012), Marmenout, (2009), Aguirrre, 2011) all recommend

formal programmes. Oxfam, (2008) tested out Action Learning Sets

which proved successful and several other studies concentrated on

examples of Arab female entrepreneur programmes (OECD, (2009),

Livani, (2007), Scott-Jackson, (2010), Al-Lamky, (2004), Chettiar,

(2013). All confirmed that encouraging female entrepreneurship was

an effective way to overcome barriers experienced by women entering

the workforce.

This research confirmed that the recommendations are still valid. For

example, entrepreneurship support for females; formal leadership and

mentoring programmes were all mentioned as important in the

interviews. Examples are: Interviewee Two’s own organization

developed a mentoring and leadership programme for females and has

just celebrated their “Mashroui” (My Business) programme’s first 58 13 October 2022

group graduation from twenty-five female entrepreneurs. Interviewee

Four developed an in-house leadership and mentoring programme for

females, which is in its third cohort. Interviewee Six developed her

own style of management which she delivers at workshops and

conferences.

Conclusions

1. The study has confirmed that there is still a valid need for

formal, bespoke leadership and mentoring programmes for female

leaders. These should include specific programmes for female

entrepreneurs and the skills to develop business opportunities,

learning from successful programmes in Oman and changing

legislation in countries like Morocco. Examples of successful

programmes include the Cherie Blair Foundation mentoring programme

for women and the Mowgli mentoring programme run by Enterprise

Qatar, both supporting and promoting female entrepreneurs. Three

of the interviewees’ organizations promote their own successful

leadership and mentoring programmes for women.

2. This study confirmed that role models and mentors play a pivotal

role in the success of female leaders in MENA and Qatar, evidenced

by the role models cited in the literature review studies and

primary data from interviews and surveys for this research –

‘leading by example’ being a key methodology. Individual role models

ranged from family members, workplace leaders to national figures

in government, celebrities and heads of state, but the majority of

role models were high profile female Qatari leaders. These leaders

59 13 October 2022

are inspirational to females of all ages in Qatar, the most

influential being Sheikha Mozah Bint Nasser Al Thani.

3. Qualities and traits identified by the primary data warrant

careful consideration when building leadership and mentoring

programmes, to ensure sympathy and understanding with the culture

and traditions of Qatar and the existing role of women. An

important statement highlighted by Interviewee Two, when referring

to her personal business mentor, was that to support a Qatari in

business, the mentor must know how to help, be able to understand

family commitments and how to deal with business communities in

Qatar – local knowledge a key factor in the ability to support and

mentor.

5.3 Limitations of the Study

There are inevitably limitations in a small research study. The

nature of the qualitative methodology and approach requires smaller

numbers of participants and therefore limits results, relying on the

richness of the data.

The research question limited outcomes of the study to Qatari women,

therefore the interviews focused on them as a group. Wider results

could have been attained by focusing on Arab women expatriates as

they are a much larger group. The small survey was intended to

include some responses from this wider group to provide a comparison

with the interview data.

60 13 October 2022

The qualitative approach is further compromised by the difficulty of

access to interviewees who have many competing priorities and by the

nature of their tradition and culture, remain difficult to access for

a private interview.

The final limitation is that of language. Arabic is the mother tongue

for the interview participants and the researcher was fortunate that

all spoke a reasonable standard of English. However, some

transcription required interpretation.

5.4 Opportunities for Further Research and Practice

Recommendation one would be to conduct further research with a larger

interview and survey sample of Arab females, comparing Qatari with

non-Qatari Arab females, to identify whether non-Qatari females are

more able to work successfully in leadership positions in Qatari

organizations (both public and private sector) than Qatari females

and if so, what are the reasons for this difference?

Recommendation two would be to analyse the depth of the Qatari female

need for privacy and modesty in the workplace and the desire to avoid

working closely with men and whether this is sufficient to justify

the high inclination towards female entrepreneurship. Do female

Qataris have a desire to run their own businesses for reasons other

than culture and tradition.

Recommendation three would be to explore closely the finding that

only one of the interview and survey participants indicated a

negative view from the maternal figure in their families, whereas the

majority were supported by their fathers as role models. Fathers

61 13 October 2022

featured prominently as early role models and it would be relevant to

explore further the position of the mother as mentor and role model.

5.5 Reflections on the process

My reflective journal described the journey which I have undertaken

to complete this dissertation. The drafting of the research proposal

took a considerable amount of time, necessitating reading much of the

body of literature for the main study, to form an opinion and write

the objectives. This in itself created a need for high end time

management skills and a realistic workplan for research, the unknown

factor being the data collection.

Attending the Residency and being able to refresh my research skills

was important. In the course of my work over the past ten years, I

have project managed research projects, developed questions, run

focus groups, analyzed data etc, yet it still came as a culture shock

to undertake this major piece of research from scratch and be

completely responsible for it, rather than supervising vendors or

research assistants. I believe this experience has allowed me to

develop a new maturity and perspective for any future projects that I

am involved in.

Time pressures were tremendous throughout alongside demanding full

time employment in a foreign country, away from family support. Many

times throughout the research, I have pondered the viability of

completion within the time scales available and nearing the end, felt

a huge sense of achievement but also relief from the pressure of

deadlines.

62 13 October 2022

The research has provided me with an opportunity to improve my

critical thinking, analytical and writing skills, but also to write

within constraints of deadlines, word limitations and other

boundaries. In particular, I have found the word limitation a

challenge and have developed serious editing skills to cope with

this.

Participating in an online course has also required a tremendous

amount of self-discipline and excellent time management skills, both

of which I already possessed, but which I have had to hone to keep up

with the demands of work and study. I consider myself lucky that my

technical knowledge and expertise has meant that working with an

online learning environment has presented me with few fears and

difficulties. I have learnt new skills with online forums and

learning in an online collaborative manner.

The most rewarding part has been the level of support and co-

operation I have received from the research participants and the

knowledge that outcomes and recommendations from the study will help

and promote their success as leaders. I believe that undertaking this

course has not only validated my experience and expertise, but

updated my professional knowledge and awareness. In the current

competitive job market and at my mature age, this is increasingly

important.

Finally, one of the most rewarding elements of this course was the

opportunity to make the acquaintance of new colleagues from all over

the world and cement future friendships, but also being able to draw

on their vast knowledge and experience whilst undertaking the

63 13 October 2022

modules. Sharing my knowledge and expertise online has been a

different way of learning.

Where will I go from here? I believe that my knowledge and expertise

has been validated and added to and there is an opportunity to extend

the research by working with women’s organisations here in Qatar to

develop an implementation plan for leadership development.When I

return to the UK, I may move into consultancy and this experience has

enabled me to make new business contacts and identify my areas of

strength to be utilized and my weaknesses to be addressed by further

study.

64 13 October 2022

6 BibliographyAbdalla, I. A., 1996. Attitudes towards women in the Arabian Gulf region. Women in Management Review, 11(1), pp. 29-39.

Aguirre, D., Cavanaugh, M. M. & Sabbagh, K., 2011. The Future of Women Leaders in the Middle East. strategy+business, Summer, p. Issue 63.

Aguirre, D., Hoteit, L., Rupp, C. & Sabbagh, K., 2012. Empowering the Third Billion: Women and the World of Work in 2012, s.l.: Booz & Co.

Al-Jenaibi, B., 2010. Differences between gender treatments in the work force. Cross Cultural Communication, 6.2(30 June), p. 63+.

Al-Lamky, A., 2004. The Gender Empowerment Project - Perceptions of Working Omani Women, Oman: Sultan Qaboos University.

Al-Obaidli, D. K., 2011, 15 November. The fine art of Abaya management. s.l., How Women Work Conference, Doha, Qatar.

Arar, K., 2010. "I made it": Israeli-Palestian women principals as leaders.Education, Business and Society: Contemporary Middle Eastern Issues - Emerald, 3(4), pp. 315-330.

Bahry, L. & Marr, P., 2005. Qatari women: a new generation of leaders?. Middle East Policy, 12.2(Summer), p. 104+.

Big Project online magazine editorial staff, 2013. Nationalisation, s.l.: Big Project online magazine,

Bryman, A. & Bell, E., 2007. Interviewing in qualitative research. In: Business Research Methods. Oxford: Oxford University Press, pp. 464-500.

Chettiar, B. C., 2013. Status of Omani Women Entrepreneurs, Oman: Waljat College of Applied Sciences.

Coffey, A. & Atkinson, P., 1996. Concepts and Coding. In: Making Sense of Qualitative Data. London: Sage, pp. 26-53.

Easterby-Smith, M., Thorpe, R. & Jackson, P., 2010. Make sense of qualitiative data. In: Management Research. London: Sage, pp. 171-210.

65 13 October 2022

Fenton, J., 2012. Qatar tackles barriers to women at work, s.l.: Financial Times article.

Franze, Lauren, February 2011. Ambition and Gender at Work, London: Institute of Leadership & Management.

Gallant, M., 2006. Five Case Studies of Emirati Working Women in Dubai - their personal experiences and insights, s.l.: Author for Doctor of Education award, University of Southern Queensland.

Hofstede, G., 2001, 2nd Edition. Values and Culture. In: Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations. London: Sage Publications, pp. 1-40.

Leuenberger, D. Z., 2006. Building Leaders for the Future: Women in the Middle East. Bridgewater Review, December, 25(2), pp. 3-6.

Livani, T., 2007. Middle East and North Africa - Gender Overview, Washington DC: World Bank.

Lootah, S. & Simon, A., 2008. Arab Human Capital Challenge, Dubai: Mohammad Bin Rashid Al Maktoum Foundation and PriceWaterhouse Cooper.

Madichie, N. O., 2012. A profile of an Arab Woman Entrepreneur, Social Activist, Student and Youth Leader: an interview with Danya Bashir. AngloHigher, 4(2), pp. 17-18.

Marmenout, K., 2009. Women-focused Leadership Development in the Middle East: Generating Local Knowledge, Abu Dhabi: INSEAD FT Special Report.

McKinsey & Company, 2010. Global Survey: Moving women to the top, s.l.: McKinsey & Company.

Metcalfe, B. D., 2008. Women, management and globalization in the middle east. Journal of Business Ethics, 83(1), pp. 85-100.

Metle, M. K., 2002. The influence of traditional culture on attitudes towards work amng Kuwaiti women employees in the public sector. Women in Management Review, 17(6), pp. 245-261.

Moghadam, V. M. & Roudi-Fahimi, F., 2005. Reforming Family Laws to Promote Progress in the Middle East and North Africa, Washington, USA: Population Reference Bureau.

66 13 October 2022

Mouchantef, M. & Akar, B., 2013. Social (in)justices of women as school principals in Lebanon. International handbook of social (in)justice and educational leadership, Volume 2, pp. 1-35.

Novib Oxfam, 2008. Peer coaching: helping young women leaders in the Middle East reach their potential, s.l.: Novib.

OECD, 2009. Women at Work: a vanguard of women in the MENA region is driving changes in business and society. How can the economic potential of half the region's population be unleashed?. OECD Observer 275.

O'Leary, Z., 2004. Direct Data Collection. In: The Essential Guide to Doing Your Research Project. London: Sage, pp. 186-204.

Omair, K., 2011. Women's Managerial Careers in the Context of the United Arab Emirates, Estonia: University of Jyvaskyla.

Oppenheim, A., 1992. Questionnaire planning. In: Questionnaire design, interviewing and attitude measurement. London: Continuum, pp. 100-119.

Qatar Statistics Authority, 2010. Population Census 2010, Doha, Qatra: QSA.

Robbins, S. P., Coulter, M., Sidani, Y. & Jamali, D., May 2011. Management. Arab World Edition (access at URL: http://www.pearsonmiddleeastawe.com/arab-world-titles/management) ed. Dubai: Pearson.

Robson, C., 2011. Approaches to social research. In: Real World Research. Chichester: Wiley, pp. 13-41.

Roth, K. et al., 2013. Human Rights Watch World Report 2013: Events of 2012, New York: Seven Stories Press.

Salem, F. & Mourtada, R., 2011. The Role of Social Media in Arab Women's Empowerment, Dubai, UAE: Dubai School of Government.

Sapsford, R. & Jupp, V. (. a., 2006. Asking Questions. In: Data Collection and Analysis. London: Sage, pp. 93-123.

Sayed, S., 2004. Women, Politics and Developments in the United Arab Emirates, UAE: Zayed University.

Scott-Jackson, W., Druck, S. & Kariem, B., 2012. The Gulf Arab Leadership Style: a source of global competitive advantage, Oxford: Oxford Strategic Consulting.

67 13 October 2022

Scott-Jackson, W., Kariem, B., Porteous, A. & Harb, A., 2010. Maximising Women's participation in the GCC workforce, Oxford: Oxford Strategic Consulting.

Sikdar, A. & Mitra, S., 2012. Gender-role stereotypes: perception and practice of leadership in the Middle East. Education, Business and Society: Contemporary Middle Eastern Issues - Emerald, 5(3), pp. 146-162.

The Worldbank, 2005. Overview on gender and development in the Middle East and North Africa: women and the public sphere, Washington D C: The Worldbank.

The Worldbank, 2013. Opening Doors: Gender Equality and Development in the Middle East and North Africa, Washington D C: The Worldbank.

Tlaiss, H., 2012. Women Managers, governmental agencies and human resource departments: an insider perspective from Lebanon and the Middle East. AngloHigher, 4(2), pp. 11-12.

Van Keer, E., Bogaert, J. & Trbovic, N., 2008. Could the Right Man for the Job be a Woman? How Women Differ from Men as Leaders, s.l.: Hudson.

Wisker, G., 2008. Methods in Brief. In: The Postgraduate Research Handbook: succeed with your MA, MPhil, EdD and PhD. Basingstoke: Palgrave Macmillan, pp. 186-212.

68 13 October 2022

7 Appendices

7.1 Table 1 – Summary of literature and date published One relevant study produced in 1996 All the other studies reviewed produced in the last eleven years

Date published

Author Shortened title

1996 Abdalla Attitudes towards women in the Arabian Gulf region

2002 Metle The influence of traditional culture on attitudes towards work among Kuwaiti women employees in the public sector

2004 Al-Lamky The Gender Empowerment Deficit2004 Sayed Women, Politics and Development in UAE2005 Bahry & Marr Qatari women2005 Moghadam Reforming family laws to promote progress2005 Worldbank Overview on gender and development in the

MENA region2006 Leuenberger Building leaders for the future2006 Gallant Five case studies of Emirati working women

in UAE2007 Livani MENA gender overview2008 Van Keer

(Hudson)Could the right man for the job be a woman?

2008 Oxfam Peer coaching2008 Fenton (FT) Qatar tackles barriers to women at work2008 Metcalfe Women, management and globalization in the

middle east2008 Lootah &

SimonArab Human Capital Challenge

2009 OECD Women at work2009 Marmenout Women focused leadership development in the

Middle East2010 Al-Jenaibi Differences between gender treatments in the

work force2010 Scott-Jackson Maximising Women’s participation in the GCC

workforce2010 Arar “I made it”…

69 13 October 2022

2011 Omair Women’s Managerial Careers in the UAE2011 Franze (ILM) Ambition and gender at work2011 Salem The role of social media in Arab women’s

empowerment2011 Robbins Management – Arab world edition2011 Aguirre The nature of women leaders in the Middle

East2012 Aguirre

(Booz)Empowering the third billion

2012 McKinsey Global gender agenda2012 Scott-Jackson The Gulf Arab Leadership Style2012 Madichie A profile of an Arab woman entrepreneur2012 Tlaiss Women managers …2012 Sikdar and

MitraGender role stereotypes

2013 Chettiar Status of Omani women entrepreneurs2013 Worldbank Opening Doors: Gender Equality and

Development in MENA2013 Akar &

MouchantafSocial injustice of women as school principals in Lebanon

70 13 October 2022

7.2 Table 2 - Educational and work participation rates for womenin MENA region

Education achievement rates for women

Labour force participationrates25

Year Author

MENA region 23%26%28%79%

1990200020052005 (men)

Livani (2007) OECD World Bank report

Saudi Arabia 57%University graduates

12% female nationals6.9% female nationals in the public sector

2008

2009

UAE Yearbook 2010

UAE 70%University graduates

27.5% female nationals62.5 % male nationals

2009 UAE Yearbook 2010

Qatar See separate table below

37% 2005

World comparison: Europe and Central Asia

46%45%45%?73%

19902000200520122005 (men)

25 The figures from the World Bank Report, 2005 includes both nationals and non-nationals (ie foreign workers) in the MENA countries and therefore does not providean accurate picture for Arab women’s participation

71 13 October 2022

Education achievement rates for women

Labour force participationrates

Year Author

Qatari nationals

20,126 Females15,227 Males

(University level and above - QSA Census 2010)

34.6%36.3%36.0%33.2%34.1%34.6%

200720082009201020112012

Qatar Statistics Authorityreport26

Census 2010

26 http://www.qix.gov.qa/portal/page/portal/qix/subject_area/Statistics?subject_area=183

72 13 October 2022

7.3 Interview questions

Interview schedule – female role models and mentors in Qatar

Introductions Clarify aim of the research Assurance of confidentiality for the interviewee Permission to record the interview (for transcription purposes only,

then it will be deleted)

1. What is your understanding of the concept of role model or mentor?

Some definitions:

a) “Having a voice and inspiring others to achieve progress” and

“Visibility of senior women – visibility of successful women leaders is raised in a variety of ways” – McKinsey Global Gender report

b) “A person who serves as a model in a particular behavioral or social role for another person toemulate” – www.thefreedictionary

c) “An individual who is looked up to and revered by someone else and who other individuals aspire to be like. It may be someone you know and interact with on a regular basis or someoneyou have never met, like a celebrity” – www.businessdictionary.com

d) Other definition – please provide details …………………..

2. Have you ever encountered a role model or mentor in your life and what were the circumstances?

3. What age were you then? Under 18 19-24 25-34 35-44 45 plus

73 13 October 2022

4. How did this experience impact your life?

5. In your role model or mentor, what were the significant behaviours whichyou admired, copied, emulated, aspired to?

6. Why were those behaviours important to you such that you wanted to emulate them?

7. Why did you want to emulate your role model or mentor – what was your ultimate goal?

8. If you were successful in emulating your role model or mentor, how did this impact/improve your life?

9. Do you consider yourself a successful individual now? Yes No

10. If yes, do you attribute your success to the influence of your role model or mentor?

11. Do you consider yourself to be a role model or mentor to others? YesNo (go to end)

12. How do you know that you are a role model or mentor?

13. Having achieved some status as a role model or mentor in your life yourself, how does it feel?

74 13 October 2022

14. Do you have any other comments on the subject of role models or mentors for women which would be of importance for this research and other women in Qatar?

Thank you for your participation in this research project and for giving your time to this interview. All data and information will be kept confidential and deleted after the end of the project. All data and quotations will be anonymized in the report.

75 13 October 2022

7.4 Survey questions

Survey for women on leadership skills and role models in Qatar (to go out on Survey Monkey)

What nationality are you?

QatarUnited Arab Emirates (UAE)OmanBahrainSaudi ArabiaKuwaitAlgeriaDjiboutiEgyptIranIraqIsraelJordanLebanonLibyaMaltaMoroccoSyriaTunisiaWest Bank and GazaYemen

Other (please specify)

76 13 October 2022

 What is your age?18 to 2425 to 3435 to 4445 to 5455 to 64

How long have you lived in Qatar?0-12 months1-2 years2-5 years5 years plus

What is your highest level of education?High schoolBachelor degreeMasters degreeDoctorate

Other (please specify)

What is your status?EmployedSelf employed/own business/entrepreneurNot workingHousewife/mother/at homeStudentVolunteer (not paid work)Seeking employment

Other (please specify)

77 13 October 2022

Section two – mentors and role models

Have you been influenced by a mentor or role model?YesNo

Where were you influenced by your mentor or role model?In my familyAt schoolAt college or universityIn my workplaceIn a social situation, ie a friend or acquaintance

Other (please specify)

If you pursued further or higher education (ie a degree) was this decision influenced by your mentor or role model?

YesNo

Other (please specify)

If you pursued a career, was this influenced by your mentor or role model?

YesNo

Other (please specify)

What do you think are the qualities in your mentor or role model that you value or wish to emulate?

LeadershipInterpersonal skills

78 13 October 2022

EmpathyPositive attitudePositive discriminationLeading by exampleCommunication skillsHonestyIntegrityConfidenceFriendshipSupport

Other (please specify)

Do you think that the support of your mentor or role model has helped you to achieve greater success in your career or improve your skills?

YesNo

Other (please specify)

How has the mentor or role model influenced you to change your life (for example: get a job, go to university, take other actions)?

If you do not currently have a mentor or role model, is thereany one female leader who you particularly admire or who has inspired you in your career?

YesNo

79 13 October 2022

Other (please specify)

Have you encountered barriers or obstacles to your education or career that have prevented success or progression, for example?

Starting a family/increasing your family/taking maternity leaveGoing back to education or study because additional qualifications

neededWork life/family balanceGender discriminationCultural barriersNot available for overtimeWorking hoursTravel restrictionsCaring responsibilities (children, other family members)Family constraintsStrong patriarchal culture in my organizationLack of qualificationsLack of business development support for female entrepreneurs

Other (please specify)

This section is for you to add extra information which you feel might be relevant to the survey.

I would be grateful if you would provide your contact details. However, this is optional and all information provided will be kept in strict confidence and will not be personalized in the research. If you are willing to provide afollow up interview, please contact me by email at 80 13 October 2022

[email protected]. Your help with this short survey is much appreciated.Name:Company:Address 1:Address 2:City/Town:ZIP/Postal Code:Country:Email Address:Phone Number:

81 13 October 2022

7.5 Surveys - distribution email to participants

Email invitation to participants inviting them to complete online survey on SurveyMonkey

From: Patricia Quinn Sent: Tuesday, March 12, 2013 8:14 AMSubject: Personal request - my dissertation research project - role models and mentors in Qatar

 Dear colleague – I would be grateful if you would take ten minutes to help me with my Master’s Degree research project and complete the online survey. Below is some more information about it.

Dissertation: How, and to what extent, have role models influenced female leaders in Qatar?

The subject of my dissertation will be a small study of female role models and leaders in the Middle East – GCC [1]and MENA[2] region, centered on Qatar but taking account of Middle Eastern influences and the impact on women developing their leadership skills. I believe that there may be a link between this influence and their chosen career development path, their skill development and their success. It is the aim of this study to explorethis potential link.

This is a small online survey to target GCC and MENA region nationals only,with Arabic as their first language and working in a professional capacity.  The respondents would be representative of working women and women seeking work in Qatar with an Arabic heritage or background.

If you are willing to complete the survey, this will be appreciated and contribute to the research. If you know anyone, either in your family or circle of friends and work colleagues who may be able to complete the survey, I would be grateful if you would pass on the link by forwarding theemail.

I am grateful for your assistance and any data will be kept confidential and deleted after the research is completed.  This is the link to the online survey – it should take you straight to it – it will only take a fewminutes to complete:

82 13 October 2022

https://www.research.net/s/H8W57NH

Patricia Quinn

83 13 October 2022

7.6 Interviews - email invitation to participants

Sample email invitation to interview participant – each one was personalised since the circumstances were slightly different in each case

From: 

Tuesday, 26 February 2013 08:22To: Subject: RE: my research project

Hello again S

On a different subject, you may recall we spoke a couple of months back about the research for my Master’s degree and you kindly said that you might be willing to do a short interview for me about your experience as a role model for women in Qatar.

If you are still able to and willing, I would like to do this sometime in March at your convenience. I would be happy to ring you about this and thensend you a copy of the short interview questions. I would anticipate this taking no more than 45 minutes of your time.

This would be very much appreciated. I hope that the final research report would be available for any organizations working with women in Qatar who hope to become leaders and entrepreneurs.

Kind regards

Patricia

 

84 13 October 2022

7.7 Chart 1 – Question 1 from online survey

85 13 October 2022

7.8 Chart 2 – Question 2 from online survey

7.9 Chart 3 – Question 3 from online survey

7.10 Chart 4 – Question 4 from online survey

86 13 October 2022

87 13 October 2022

7.11 Chart 5 – Question 5 from online survey

7.12 Chart 6 – Question 6 from online survey

88 13 October 2022

7.13 Chart 7 – Question 7 from online survey

89 13 October 2022

7.14 Chart 8 – Question 8 from online survey

7.15 Chart 9 – Question 9 from online survey

90 13 October 2022

7.16 Chart 10 – Question 10 from online survey

91 13 October 2022

7.17 Chart 11 – Question 11 from online survey

7.18 Chart 13 – Question 13 from online survey

92 13 October 2022

7.19 Chart 14 – Question 14 from online survey

93 13 October 2022

7.20 Comparison of qualities of role models and mentors from theprimary data

Primary data source

Interview

Number responded

Correspondingchoices

Online Survey

Number responded

Quality/traitOnline survey choicesLeadership 7Interpersonal skills

6

Empathy 5Positive attitude 10Positive discrimination

2

Leading by example 7Communication skills

5

Honesty 8Integrity 6Confident 6Friendship 6Support 5Interview choicesCompassion and charity

Int One

Persistence Int TwoOvercoming challenges

Int Two

Being out of the norm/breaking out of the mould – breaking with tradition/making adifference

Int TwoInt ThreeInt Five

Professionalism Int Four

94 13 October 2022

Int FiveWisdom Int FourCreating a balance Int FourRecognising the need for educationand benefits of travel

Int FourInt Six

Being responsible Int FiveHaving a goal Int FiveTaking risks Int FiveBeing a role model Int FiveRespecting others and having a liberal attitude

Int Six

95 13 October 2022

7.21 Glossary of abbreviations and phrases used

QSA Qatar Statistics Authority http://www.qsa.gov.qa/eng/index.htmQatarization

Qatarization is the identification and development of quality, competent Qatari males and females to assume permanent positions in our industry. Our objective is Quality Qatarization. http://www.qatarization.com.qa/Qatarization

MENA countries

The MENA Region includes: Algeria, Bahrain, Djibouti, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Libya, Malta, Morocco, Oman, Qatar, Saudi Arabia, Syria, Tunisia, United Arab Emirates, West Bank and Gaza, Yemen

GCC countries

Bahrain (or Kingdom of Bahrain), Kuwait, Oman (or Sultanate of Oman), Qatar, Saudi Arabia (or Kingdom of Saudi Arabia) (KSA), UAE (or United Arab Emirates) - http://www.dubaifaqs.com/list-of-gcc-countries.php

OECD Organization for Economic Co-operation and Development - http://www.oecd.org/

QPWN Qatar Professional Women’s Network - QPWN is Qatar’s leading and largest women’s group. The group has grown to over 1500 members currently and an average of 50-60 women attend the monthly networking events. However, the survey would be made available via the Facebook page and the monthly newsletter, which is open to the wider membership. http://www.qpwn.org/

Wasta Wasta - It is an Arabic word and translates as something like authority, influence, political (or other) power, connections, or a combination of those terms. In practical terms it means that some rules can become more flexible if you have wasta, or know someone who has wasta. Wasta can smooth or speed up business transactions, bureaucratic issues, and other official procedures. http://www.dubaifaqs.com/wasta.php

ICT Information Communication TechnologyUAE United Arab Emirates

96 13 October 2022

97 13 October 2022